Linksys NR041 User Manual

COPYRIGHT & TRADEMARKS Copyright © 2002 Network Everywhere, All Rights Reserved. Network Everywhere and Linksys are trademarks of Linksys. Microsoft, Windows, and the Windows logo are reg­istered trademarks of Microsoft Corporation. All other trademarks and brand names are the property of their respective proprietors.
LIMITED WARRANTY Network Everywhere guarantees that every Cable/DSL 4-Port Router will be free from physical defects in material and workmanship for one year from the date of purchase, when used within the limits set forth in the Specifications section of this User Guide. If the product proves defective during this warranty period, call Network Everywhere Technical Support in order to obtain a Return Authorization number. BE SURE TO HAVE YOUR PROOF OF PURCHASE ON HAND WHEN CALLING. When returning a product, mark the Return Authorization number clearly on the outside of the package and include a copy of your original proof of purchase. RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF PURCHASE. All customers located outside of the United States of America and Canada shall be held responsible for shipping and handling charges.
Network Everywhere P.O. Box 18558, Irvine, CA 92623. FCC STATEMENT
The Cable/DSL 4-Port Router has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications. However , there is no guarantee that interference will not occur in a par­ticular installation. If this equipment does cause harmful interference to radio or television reception, which is found by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment or devices
• Connect the equipment to an outlet other than the receiver’s
• Consult a dealer or an experienced radio/TV technician for assistance
UG-NR041-061802NC JL
Cable/DSL 4-Port Router
Chapter 6: The Router’s Web-based Utility 24
Overview 24 Quick and Easy Router Administration 24 Setup 25 Password 29 Status 30 DHCP 32 Log 34 Help 35 Advanced 36 IP Filtering 37 Port Range Forwarding 40 Dynamic Routing 45 Static Routing 46 DMZ Host 48 MAC Address Clone 49
Appendix A: Troubleshooting 50
Common Problems and Solutions 50 Frequently Asked Questions 63
Appendix B: Glossary 67
Appendix C: How to Ping Your ISP’s E-mail & Web Addresses 79
Appendix D: Installing the TCP/IP Protocol 82
Network Everywhere™Series
Table of Contents
Chapter 1: Introduction 1
The Cable/DSL 4-Port Router 1 Features 1 Package Contents 2 Minimum Requirements 2 An Introduction to LANs and WANs 3 IP Addresses 3 Network Setup Overview 5
Chapter 2: Getting to Know the Cable/DSL 4-Port Router 6
The Router’s Back Panel 6 The Router’s Front Panel LEDs 7
Chapter 3: Connect the Router 9
Overview 9 Connecting Your Hardware Together and Booting Up 10
Chapter 4: Configure the PCs 12
Overview 12 Configuring Windows 95, 98, and Millennium PCs 13 Configuring Windows 2000 PCs 15 Configuring Windows XP PCs 17
Chapter 5: Configure the Router 19
Network Everywhere™Series Cable/DSL 4-Port Router
Chapter 1:Introduction
Cable/DSL Router
The Network Everywhere Cable/DSL 4-Port Router connects multiple PCs to your cable or DSL modem. And using the Setup Wizard, you can set up your network quickly—just enter your Internet connection settings and let the Wizard do the work!
The Router lets your PCs share one IP address from your ISP, files, printers, and other resources. Use the Router as a DHCP server so it automatically assigns internal IP addresses to your PCs. For network security, the Router’s built-in Network Address Translation (NAT) feature helps protect your internal network. Univ ersal Plug and Play makes your networking experience as easy as possible.
Setup Wizard for Convenient Network Setup
Supports Universal Plug and Play for Easy Network Configuration
Administer and Upgrade Router Remotely over the Internet
Easily Configurable through Web Browser from Any Networked PC
Configurable as a DHCP Server on Your Network
Network Address Translation (NAT) Helps Protect Your Computers from
Hackers
Supports Port Forwarding, DMZ Host, Traff ic and Event Logging, and Por t
Filtering
1-Year Limited Warranty
Appendix E: Twisted-Pair Cabling 84
Crimping Your Own Network Cables 85
Appendix F: Finding the MAC Address and IP Address for Your Ethernet Adapter 86
Appendix G: Specifications 90
Environmental 90
Appendix H: Warranty Information 91
Appendix I: Contact Information 92
1
The Cable/DSL 4-Port Router
Features
Cable/DSL 4-Port Router
3
Simply put, a router is a network device that connects two networks together.
In this instance, the Router connects your Local Area Network (LAN), or the group of PCs in your home or office, to the Wide Area Network (WAN), which is the Internet. The Router processes and regulates the data that travels between these two networks.
Think of the Router as a network device with two sides: the f irst side interacts with your private Local Area Network (LAN) of PCs. The other, public side interacts with the Internet, or the Wide Area Network (WAN), outside of your home or office.
The Router’s f irewall protects your network of PCs so users on the public, Internet side cannot “see” your PCs. This is how your network remains priv ate. The Router protects your network by inspecting every data packet coming in through the Internet (or WAN) port before delivery to the final destination on the LAN port. The Router inspects Internet port services like the web server, ftp server, or other Internet applications, and, if allowed, it will forward the packet to the appropriate PC on the LAN side.
Remember that the Router’s ports connect to two sides. Your 10/100 LAN port(s) connect to the LAN, and the Internet (or WAN) por t connects to the WAN. The LAN port(s) transmit data at 10 or 100 Mbps, whereas the broad­band or WAN port, or Internet port, transmits data at 10 or 100 Mbps.
What’s an IP Address?
IP stands for Inter net Protocol. Every device on an IP-based network, including PCs, print servers, and routers, requires an IP address to identify its “location,” or address, on the network. This applies to both the WAN and LAN connections. There are two ways of assigning an IP address to your network de vices. You can assign static IP addresses or use the Router to assign IP addresses dynamically.
Static IP Addresses
A static IP address is a f ixed IP address that you assign manually to a PC or other device on the network. Since a static IP address remains valid until you disable it, static IP addressing ensures that the device assigned it will always have that same IP address until you change it. Static IP addresses are com­monly used with network devices such as server PCs or print servers.
An Introduction to LANs and WANs
Network Everywhere™Series
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One Cable/DSL 4-Port Router
One Power Adapter
One Setup Wizard CD-ROM with User Guide
One Quick Installation
One Registration Card
PC with CD-ROM Drive
Network Adapter with Ethernet (UTP CAT 5) Cabling and TCP/IP Protocol
Installed per PC
Internet Explorer 4.0 (or Higher) or Netscape Navigator 4.7 (or Higher) for
Web-based Conf iguration
Cable or DSL Modem with Ethernet Connection and Internet Access
Package Contents
Minimum Requirements
Figure 1-1
IP Addresses
Cable/DSL 4-Port Router
By default, the Router can act as a DHCP server for your LAN. If you already have a DHCP server running on your network, you must disable one of the two DHCP servers. If you run more than one DHCP server on your network, you will experience network errors, such as conflicting IP addresses. To disable DHCP on the Router, see the DHCP section in “Chapter 6: The Router’s Web­based Utility.”
This user guide covers the basic steps for setting up a network with the Router. After going through “Chapter 2: Getting to Know the Cable/DSL 4-Port Router,” most users will only need to use the following chapters:
Chapter 3: Connect the Router
This chapter instructs you on how to connect a cable or DSL modem to the Router and connect your PC(s) to the Router.
Chapter 4: Configure the PCs
This chapter instructs you on how to configure your PC(s) for a DHCP con­nection, if the network settings are not already set to DHCP.
Chapter 5: Configure the Router
This chapter explains how to configure the Router using your web browser and the Router’s web-based utility. You will conf igure the Router using the settings provided by your ISP.
When you’re finished with the basic steps, then you are ready to connect to the Internet. After the PC(s) can access the Internet through the Router, you can alter the Router’s settings fur ther; for example, you can adjust them to enable online gaming.
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Note: Even if you assign a static IP address to a PC, other PCs can still use DHCP’s dynamic IP addressing, as long as the static IP address is not within the DHCP range of the LAN IP Addresses.
If the dynamic IP addressing fails to provide a dynamic IP address, refer to “Appendix A: Troubleshooting.”
If you use the Router to share your cable or DSL Internet connection, contact your ISP to find out if they have assigned a static IP address to your account. If so, you will need that static IP address when configuring the Router. You can get that information from your ISP.
Dynamic IP Addresses
A dynamic IP address is automatically assigned to a device on the network, such as PCs and print servers. These IP addresses are called “dynamic” because they are only temporarily assigned to the PC or device. After a certain time period, they expire and may change. If a PC logs onto the network (or the Internet) and its dynamic IP address has expired, the DHCP server will assign it a new dynamic IP address.
For DSL users, many ISPs may require you to log on with a user name and password to gain access to the Internet. This is a dedicated, high-speed con­nection type called Point to Point Protocol over Ethernet (PPPoE). PPPoE is similar to a dial-up connection, but PPPoE does not dial a phone number when establishing a connection. PPPoE also will provide the Router with a dynamic IP address to establish a connection to the Internet.
DHCP (Dynamic Host Configuration Protocol) Servers
PCs and other network devices using dynamic IP addressing are assigned a ne w IP address by a DHCP server. The PC or network device obtaining an IP address is called the DHCP client. DHCP frees you from having to assign IP addresses manually every time a new user is added to your network.
A DHCP server can either be a designated PC on the network or another net­work device, such as the Router. By default, the Router’s WAN setting is DHCP client.
Note: Since the Router is a device that connects two networks, it needs two IP addresses—one for the LAN, and one for the WAN. In this User Guide, you’ll see references to the “WAN IP address” and the “LAN IP address.”
Since the Router has firewall security, the only IP address that can be seen from the Internet for your network is the Router’s WAN IP address.
How e v er, even this WAN IP address can be blocked, so that the Router and network seem invisible to the Internet—see the Blocking WAN Requests description under IP Filtering in “Chapter 6: The Router’s Web-based Utility.”
Network Setup Overview
Cable/DSL 4-Port Router
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Power Green. The Power LED lights up when the Router is po w ered
on.
The LAN Indicators
Link/Act Green. The Link/Act LED serves two purposes. If the LED
is continuously lit, the Router is successfully connected to a device through the corresponding port. If the LED is flicker­ing, the Router is actively sending or receiving data over that port.
100 Green. The 100 LED lights up when a successful 100Mbps
connection is made through the corresponding port. If this LED does not light up, then your connection speed is 10Mbps.
The Router’s Front Panel LEDs
Figure 2-2
Chapter 2:Getting to Know the Cable/DSL 4-Port Router
The Router’s ports, where network cables are connected, are located on the Router’s back panel.
Internet The Internet port is where you connect your cable
or DSL modem with an Ethernet cable. Your
modem connection will not work from any other port.
Ports 1-4 These four LAN (Local Area Network) ports con-
nect to network devices, such as PCs, print servers, and network attached storage (NAS). Port 1 can be used as an uplink port to other network devices.
Power The Power port is where you will connect the
power adapter.
The Uplink Pushbutton
If you use Port 1 to uplink the Router to a hub or switch, press the Uplink push­button. If you use Port 1 to connect to a PC, make sure the Uplink pushbutton is not pressed.
The Router’s Back Panel
Figure 2-1
The Reset Button
The Reset button can be used in one of two ways:
1. If the Router is having problems connecting to the Internet, press the Reset
button for just a moment with a paper clip or a pencil tip. This clears up an y jammed connections, and is similar to pressing the Reset button on your PC to reboot it.
This will reboot the Router while keeping all of the Router’s settings.
2. If you are experiencing extreme problems with the Router and have tried all
other troubleshooting measures, press the Reset Button and hold it down until the red Diag LED on the front panel tur ns on and off completely.
This will restore factory defaults and clear all of the Router’s settings, including settings such as IP addresses or a new password.
Cable/DSL 4-Port Router
9
Chapter 3:Connect the Router
Unlike a hub or a switch, the Router’s setup consists of more than simply plug­ging hardware together. You will have to configure your networked PCs to accept the IP addresses that the Router assigns them (if applicable), and you will also have to configure the Router with setting(s) provided by your Internet Service Provider (ISP).
The installation technician from your ISP should have left the setup infor ma­tion for your modem with you after installing your broadband connection. If not, you can call your ISP to request the data.
Once you hav e the setup information you need for your specific type of Internet connection, you can begin installation and setup of the Router.
Overview
Figure 3-1
Network Everywhere™Series
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The Internet Indicators
Internet Green. The Internet LED lights up when a successful con-
nection is made between the Router and your cable or DSL modem or WAN.
Diag Red. The Diag LED lights up when the Router goes through
its self-diagnosis mode during every boot-up. It will turn off upon successful completion of the diagnosis.
If this LED stays on for one minute or longer, see “Appendix A: Troubleshooting.”
Proceed to “Chapter 3:Connect the Router.”
Note: You have two methods of installing the Router: using the Setup
Wizard or using the manual installation instructions. Network Everywhere recommends you run the Setup Wizard on the Setup Wizard CD-ROM. Insert the Setup Wizard CD-ROM into your PC’s CD-ROM drive. The Setup W izard will run automaticall y. Then follo w the Setup Wizard’s instructions to install the Router.
If you prefer to manually install the Router, then proceed to the next section of the User Guide.
Cable/DSL 4-Port Router
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5. Connect the power adapter to the Power port, and then plug the power adapter into a power outlet.
The Power LED on the front panel will light up g reen as soon as the power
adapter is connected properly.
The Diag LED will light up red for a few seconds when the Router goes
through its self-diagnostic test. This LED will turn off when the self-test is complete.
5. Power on the cable or DSL modem.
6. Press the Reset button on the Router’s front panel with a paper clip or a pen­cil. Hold the button in until the Diag LED lights up and then turns off. This will restore the Router’s f actory def ault settings.
The Router’s hardware installation is now complete.
Go to “Chapter 4: Configure the PCs.”
1. Before you begin, make sure that all of your network’s hardware is powered off, including the Router, PCs, and cable or DSL modem.
2. Connect one end of an Ethernet network cable to one of the LAN ports (labeled 1-4) on the back of the Router.
If you use Port 1 to uplink the Router to a hub or switch, press the Uplink pushbutton. If you use Port 1 to connect to a PC, make sure the Uplink push­button is not pressed.
3. Connect the other end of the Ethernet network cable to a standard port on a network device, e.g., a PC, hub, switch, or print server. See “Appendix E: Twisted-Pair Cabling” for details on net­work cabling.
Repeat the above step to connect more PCs or network devices to the Router.
4. Connect the Ethernet network cable from your cable or DSL modem to the Internet port on the Router’s rear panel. This is the only port that will work for your modem connection.
Connecting Your Hardware Together and Booting Up
Have you checked that the Link/Act LEDs for all your LAN con- nections and the Internet LED for your WAN connection light up?
If these LEDs are not lighting up, make sure that all your cables are securely plugged in, and that all of your hardware is powered on properly. Verify that the modem is plugged into the Inter net port on the Router.
Figure 3-3
Figure 3-2
Figure 3-4
Figure 3-5
Note: It is highly recommended that you plug the Router’s power adapter into a power strip with surge protection.
Cable/DSL 4-Port Router
1. Go to the Network screen by clicking the Start button. Click Settings and then Control Panel. From there, double-click the Network icon.
2. On the Configuration tab, select the TCP/IP line for the applicable Ethernet adapter. Do not choose a TCP/IP entry whose name mentions DUN, PPPoE, VPN, or AOL. If the word TCP/IP appears by itself, select that line. (If there is no TCP/IP line listed, refer to “Appendix D: Installing the TCP/IP Protocol” or your Ethernet adapter’s documentation to install TCP/IP now.) Then, click the Properties button.
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Chapter 4: Configure the PCs
The instructions in this chapter will help you configure each of your comput­ers to be able to communicate with the Router.
T o do this, you need to configure your PC’s network settings to obtain an IP (or TCP/IP) address automatically (called DHCP). Computers use IP addresses to communicate with each other across a network, such as the Internet.
Find out which Windows operating system your computer is running. You can find out by clicking the Start button and then selecting the Settings option. Then click Control Panel, and double-click the System icon. If your Start menu doesn’t have a Settings option, you’re running Windows XP. Click the Cancel button when done.
You may need to do this for each computer you are connecting to the Router.
The next few pages tell you, step by step, how to configure your network set­tings based on the type of W indows operating system you are using. Make sure that an Ethernet card or adapter (also known as a network adapter) has been successfully installed in each PC you will configure. Once you’ve conf igured your computers, continue to “Chapter 5: Conf igure the Router.”
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Figure 4-1
Configuring Windows 95, 98, and Millennium PCs
Important: These instructions apply only to Windows 95, 98, Millennium, 2000, or XP machines. For TCP/IP setup under Windo ws NT, see your Windo ws manual. By default, W indo ws 98, 2000, Me, and XP have TCP/IP installed and set to obtain an IP address automatically.
Overview
Cable/DSL 4-Port Router
1. Click the Start button. Click Settings and then Control Panel. From there, double-click the Network and Dial-up Connections icon.
2. Select the Local Area Connection icon for the applicable Ethernet adapter (usually it is the first Local Area Connection listed). Double-click the Local Area Connection. Click the Properties button.
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3. Click the IP Address tab. Select Obtain an IP address automatically.
4. Now click the Gateway tab, and verify that the Installed Gateway f ield is blank. Click the OK button.
5. Click the OKbutton again. W indo ws ma y ask you for the original W indo ws installation disk or additional files. Check for the files at c:\windows\options\cabs, or insert your Windows CD-ROM into your CD­ROM drive and check the cor rect file location, e.g., D:\win98, D:\win9x, etc. (if “D” is the letter of your CD-ROM drive).
6. Windo ws may ask you to restart your PC. Click the Yes button. If Windo ws does not ask you to restart, restart your computer anyway.
Go to “Chapter 5: Configure the Router.”
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Configuring Windows 2000 PCs
Figure 4-3
Figure 4-2
Cable/DSL 4-Port Router
The following instructions assume you are running Windows XP with the default interface. If you are using the Classic interface (where the icons and menus look like previous Windows versions), please follow the instructions for Windows 2000.
1. Click the Start button and then Control Panel. From there, click the
Network and Internet Connections icon. Then click the Network Connections icon.
2. Select the Local Area Connection icon for the applicable Ethernet adapter
(usually it is the first Local Area Connection listed). Double-click the Local Area Connection. Click the Properties button.
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3. Make sure the box next to Internet Protocol (TCP/IP) is checked. Highlight Internet Protocol (TCP/IP), and click the Properties button.
4. Select Obtain an IP address automatically. Once the new window appears, click the OK button. Click the Close button again to complete the PC configuration.
5. Restart your computer.
Go to “Chapter 5: Configure the Router.”
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Configuring Windows XP PCs
Figure 4-6
Figure 4-4
Figure 4-5
Cable/DSL 4-Port Router
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Network Everywhere™Series
3. Make sure the box next to Internet Protocol (TCP/IP) is checked. Highlight Internet Protocol (TCP/IP), and click the Properties button.
4. Select Obtain an IP address automatically. Once the new window appears, click the OK button. Click the OK button again (or the Close but­ton if any settings were changed) to complete the PC configuration.
5. Restart your computer.
Go to “Chapter 5: Configure the Router.”
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Chapter 5:Configure the Router
This chapter will show you how to configure the Router to function in your net­work and gain access to the Internet through your Internet Service Provider (ISP). Detailed description of the Router’s Web-based Utility can be found in “Chapter 6: The Router’s Web-based Utility.” Your ISP may require the use of a Host Name and Domain Name. Further, you will set the WAN Connection Type on the Router’s Setup tab based on the infor mation provided by your ISP. You will need setup information for your Internet connection from your ISP. If you do not have this infor mation, please contact your ISP before proceeding.
The instructions from your ISP tell you how to set up your PC for Internet access. Because you are now using the Router to share Internet access among several computers, you will use the setup information to configure the Router instead of your PC. You only need to conf igure the Router once using the first computer you set up.
1. Open your web browser. (It is all right if you get an error message at this point. Continue following these directions.) Enter http://192.168.1.1 in the web browser’s Address field. Press the Enter key.
2. An Enter Network Password win­dow, shown in Figure 5-2, will appear. Leave the User Name field empty, and enter admin in lowercase letters in the Password field (admin is the default pass­word). Click the OK button.
Figure 5-1
Figure 5-2
Figure 4-7
Figure 4-8
Note: If your PC’s Windows operating system supports Universal Plug and Play (UPnP), Windows will offer to create a desktop short­cut to the Router. Click the OK button to create the desktop icon, and then double-click the icon to connect to the Router. Otherwise, con­nect to the Router manually, as directed in steps 1 and 2.
Cable/DSL 4-Port Router
DHCP or Obtain an IP Address Automatically
If you are connecting through DHCP or a dynamic IP address from your ISP, perform these steps:
A. Select Obtain an IP auto-
matically as the WAN Connection Type.
B. Click the Apply button and
then the Continue button to save the setting, or click the Cancel button to clear the setting and start over. When you are finished, proceed to step 5.
Static or Fixed IP Address
If you are connecting through a static or fixed IP address from your ISP, perform these steps:
A. Select Static (fixed) IP
address as the WAN Connection Type.
B. Enter the WAN IP Address.
C. Enter the Subnet Mask.
D. Enter the Default Gateway
Address.
E. Enter the DNS in the 1, 2, and/or 3 f ields. You need to enter at least one
DNS address.
F. Click the Apply button and then the Continue button to save the settings, or
click the Cancel button to clear the settings and start over. When you are fin­ished, proceed to step 5.
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Figure 5-3
Figure 5-4
3. The Router conf iguration screen will appear with the Setup tab selected. Based on the setup instructions from your ISP, you may need to provide the Host Name and Domain Name. These fields allow you to provide a host name and domain name for the Router and are usually left blank. If request­ed by your ISP (usually cable ISPs), complete these two fields.
The values for the Router’s LAN IP Address and Subnet Mask are shown on the Setup screen. The default values are 192.168.1.1 for the IP Address and 255.255.255.0 for the Subnet Mask.
4. The Router supports three connection types: DHCP (obtain an IP automat­ically), PPPoE, and Static IP Address. These types are listed in the drop­down menu for the WAN Connection Type setting. Each Setup screen and available features will differ depending on what kind of connection type you select. Proceed to the instructions for the connection type you are using. When you are finished with the Setup tab, proceed to step 5.
IMPORTANT: If you have previously enabled any Internet-sharing proxy server software on any of your PCs, you must disable it now.
Some examples of Internet-sharing software are Internet LanBridge, Wingate, ICS, and Sygate. To disable your Internet-sharing software:
• If you are running Netscape Navigator, click Edit, Preferences, Advanced, and Proxies. Click Direct Connection to the Internet.
• If you are running Internet Explorer 5.x or higher, click Start,
Settings, Control Panel, Internet Options, Connections, and LAN Settings. Remove checkmarks from all three boxes. Click the OK button to continue.
Also, you must disable any Internet lo g-on softw are (such as Ivasion Winpoet or Enternet 300) and any firewall software (such as ZoneAlarm and Watchdog) on all of your PCs.
Cable/DSL 4-Port Router
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5. If you haven’t already done so, click the Apply button and then the Continue button to save your Setup settings. Close the web browser.
6. Reset the power on your cable or DSL modem.
7. Restart your computers so that they can obtain the Router’s new settings.
If you need advanced setting information, please refer to “Chapter 6: The Router’s W eb-based Utility” or the Network Everywhere support website at www.NetworkEverywhere.com.
Test the setup by opening your web browser from any computer and entering http://www.linksys.com/registration.
Congratulations! You’ve successfully configured the Router.
If you are unable to reach our website, you may want to review what you did in this section or refer to “Appendix A: Troubleshooting.”
Proceed to “Chapter 6: The Router’s Web-based Utility” for more details
and advanced settings information.
PPPoE
If your DSL provider says that you are connecting through PPPoE or if you normally enter a user name and password to access the Internet, perform these steps:
A. Select PPPoE as the WAN
Connection Type.
B. Enter the User Name.
C. Enter the Password.
D. Click the Apply button and then the Continue button to save the settings., or
click the Cancel button to clear the settings and start over.
E. When you are finished, click the Status tab, and then click the Connect
button to start the connection. Proceed to step 5.
Figure 5-5
Figure 5-6
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