Linksys LVS 9000 User Manual

LVS 9000 Overview

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Voice over IP is Everywhere

Lower Monthly Bills for Broadband Access and the Usage of Broadband

Phone Services Coupled with Availability of Advanced Telephony

Features Are Driving Small Businesses to Use VoIP Services

VoIP Is Going

Mainstream!

The popularity of consumer VoIP services and large enterprise adoption of IP

telephony are a testament that the technology works and is going mainstream

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Broadband Phone Services for Small Business

• Non-Geographic “Virtual” Numbers

– Make a Small Business Look “Big” – Allow “Local” Access to Customers

• Web Based Customer Portal

– Additional Lines Added with Ease – Call Detail Records and Accounting

• Voicemail

– “One Button” Access to VM Box from IP Phone – Voice Mail Notification – Check VM from Regular Phone – Check VM from E-mail

• Simple Alert

• Voice Message Attached as a WAV or MP3 File

• “Meet Me” Conference Calling

• Call Forwarding and “Find Me”

Powerful Features at Affordable Prices !!

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Very Small Business

IP PBX

Router

Small Business VoIP Over Broadband Network

Very Small Business

BB Modem BB Modem

IP Network

VoIP SP Network

Router

IP PBX

Gateway

IP Phones

Legacy Telecom Network

PSTN

Customer

Gateway

IP Phones

Customer

• The IP PBX System Provides SIP Server (Registrar and Proxy) Functions

• VoIP Service Provider Supports:

– Voice and Services – Phone Numbers, Call Origination & Termination, Off-Net Call Routing – Voice Messaging Services – Voicemail, Unified Messaging, etc.

• Voice and Data Traffic Between Sites is Carried by the IP Network.

• PSTN Carries Overflow Voice Traffic if the VoIP Service is Unreachable via LAN Attached

Gateway Appliance (PSTN = Public Switched Telephone Network)

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Introducing the LVS 9000

Linksys Voice System 9000

For Home Offices and Small Business

IP Telephony System

For Home Offices and Small Business

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LVS 9000 Requires VoIP Service Integration

• The LVS 9000 Must be Integrated with a Linksys Certified LVS

9000 VoIP Service Provider’s Service

• The VoIP Service Provider Provides the Following Services:

– Outbound Call Termination Services

• Local, Long Distance, and International Calling

– Inbound Call Origination Services

• DID – Direct Inward Dialing

• Toll Free Services

– Voicemail Boxes – Provisioning Server and Firmware Upgrades – Tier II Technical Support

• A List of Participating VoIP Service Providers Are Available on:

www.linksys.com

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LVS 9000 Installation and Support Cont.

• SP Model

– SP Purchases Equipment From

Linksys Distributor

– SP or Their Agent Sell Equipment to

End User Customers

– SP Ships Equipment to End User

Customers

– SP, Installer, Agent or Customer

Responsible for Setting Up Equipment with SP Account Information

– SP or Agent Responsible for

providing Support to End User Customers

• VAR Model

– VAR Purchases Equipment from

Linksys Distributor

– VAR Sells Equipment to End User

Customers

– VAR Configures and Installs Equipment

with SP Account Information

– VAR Provides Support to End User

Customers

– Options

• Remote Provisioning Configuration

• Customer Provided With Access to

Portal for Account Management

– Options / Additional Steps

• Remote Provisioning Configuration

• Customer Provided With Access to

Portal for Account Management

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Customer Sites

Remote Management & Provisioning

Service Provider

XML

TXT

SPC

Configuration Server

TFTP

Internet

HTTP HTTPS

Provisioning Server

SIP

Management Server

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LVS 9000 Series

Product Details

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SOHO or Small Business

Legacy

Telecom

Network

- PSTN -

Broadband

Phone Services

Typical LVS Set-Up – 16 Phones Max

SPA942

SPA941

PC

Local Area

Network

Broadband

Service

PSTN = Public Switched Telephone Network

BB Modem + Wireless Router

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SPA9000

Fax Machine

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IP Telephony Communication System Features

• Automated Attendant

– Reduce Cal Load On Receptionist (No Receptionist) – Professional Welcome for All Callers – Single Number Access to All Employees – Guaranteed Call Completion – Fast, Easy Set-Up and Maintenance

• Automatic Call Distribution / Routing

• Bridged / Shared Line Call Appearance

• Call Transfer

– Attended – Blind

• Call Forwarding

– When Busy – When Not Answered – All Calls

• Local and Corporate Directory

• Call Pickup

• Group Paging

• Intercom

• Call Hunt Groups

– Sequential – Round Robin – Random

• Voice Mail Integration with SP

• Music on Hold

– Locally Stored – Network Based

• Do Not Disturb

• Three Party Conference Calling

• Call Park and Retrieve from Any

• Find-me

– Simultaneously Ring Multiple Phones

Station

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Linksys Small Business / IP Centrex

IP PBX / Key System

V2 V1

IP Phones with 1 Ethernet Port

IP Phones with 2 Port Ethernet Switch and Power Over Ethernet

SPA9000

2 Ethernet Ports 2 FXS Ports Configuration Server SIP Proxy Server Application Server (SIP) Media Server

SPA941*

Graphical Display 2 or 4 Extensions 4 Line Keys 4 Soft Keys

SPA942*

Graphical Display 2 or 4 Extensions 4 Line Keys 4 Soft Keys

* Via a software license key the SPA941 and SPA942 can be upgraded to 4 extensions. The SPA9000 can be upgraded to support up to 16 users (Phones).

SPA921

Graphical Display 1 Extension No Line Keys 4 Soft Keys

SPA922

Graphical Display 1 Extension No Line keys 4 Soft Keys

SPA901

Wall or Table Mount Rugged Design Flash, Redial, Vol. Buttons No Display

Note: The SPA922 and SPA942 support PoE and as such, do not come with a

power supply. Optionally, the PA100

power supply for Linksys IP Phones may be ordered separately.

VoIP Accessories

WBP54G

802.11G WiFi Dongle for VoIP Uses VoIP Device’s Power Adapter Works with Any 5V Linksys VoIP Device

VoIP-PSTN Gateway

POES5

802.3af Compliant PoE Dongle for VoIP

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SPA3000

PSTN Gateway

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Core Components of the SPA9000

• SIP Proxy and Registrar Server

– Accepts registration from client stations and proxies SIP messages.

• Media Proxy Server

– Proxies RTP packets between client stations and proxies SIP messages.

• Configuration Server

– Serves configuration files to client stations and auto configures un-provisioned

client stations.

• Application Server

– Supports advanced features such as; Call Park/Pickup, Directory, Directed Call

Pickup and Group Paging.

• Music on Hold Server

– Streams Audio Files to User’s Phones (Both On-Net & Off Net). – Optionally: An External Server May be Used for Music on Hold

• Web Server

– Used for Configuration and Monitoring System Settings

• ATA with 2 FXS Ports

– Each FXS port can be connected to analog phone or fax machine. – The two FXS ports can only register to the internal proxy server.

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LVS 9000 Key Benefits

When Used with Linksys SPA900 Series Phones, the LVS 9000 Delivers a Best-In-Class User Experience for a Fraction of the Cost of a Traditional PBX System.

• Easy Installation and Maintenance

– Automatic Discovery and Configuration of Linksys IP Phones – Configuration “Wizard” for LVS 9000 Administrator – Tight Integration with Broadband VoIP Service – Low Touch Provisioning

• Advanced Easy to Use Features

• Scalable, Flexible Architecture

• Low Cost of Ownership and Operation

A Powerful IP Telephony Solution

for a SOHO or Small Business !!

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16 IP Phones + 2 Analog Devices

Landline

Telecom

Network

PSTN

VoIP

Network

Internet

Customers /

Vendors

Down: 3.0 Mbps

Maximum: 16 IP Phones

SPA901 -SPA921- SPA922 - SPA941 - SPA942

Up: 1.5 Mbps

2 Analog Devices

QoS Enabled

Broadband

Modem/Router

Assumption: 110 kbps per Call (one way)

budgeted for Off-Net Calling (Phones using G.711)

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SPA9000

IP PBX

“Line” Call Capacity

Setting: 15

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SPA900 Series Business Phones

and Accessories

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SPA900 Series IP Phone Comparisons

Integrated PoE on Switched Ethernet Port and Second Ethernet Port for PC

SPA901 SPA921

SPA922

All SPA900 Series Phones Support QoS

SPA941 SPA942

SPA922 SPA942

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Linksys Multi-Line IP Phones

Key Features of the SPA921/922, SPA941/942:

• High Quality and Distinctive Look and Feel

• Hi-Resolution Graphical Display – 128 x 64 Monochrome

• Backlit Display and PoE on SPA922 & SPA942

• Menu Driven User Interface

• Four Illuminated Line Keys – SPA941 & SPA942

• Four Soft Keys

• Four Way Navigation Button

• Speakerphone with Hands Free Operation

• Headset Port – 2.5mm

• Hold Button

• Call Logging

– Missed, Incoming, Outgoing

• Personal Directory – 100 Entries

• Message Waiting Light

• Message Retrieval Button

• Volume Control

– Handset – Speaker – Headset – Ringer

• Illuminated Speaker, Mute and Headset Activation Key

• Audible and Visual Incoming Call Alert

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SPA941 SPA942

SPA921 SPA922

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• Key Features

– Rugged Design – Desktop or Wall Mountable – LEDs:

• Message Waiting / Visual Ring

• Status / Holding Call

– RJ45 Ethernet Connection – Ringer Volume Control – Adjustable – Fixed Buttons:

• Flash (Hold, Conference, Swap)

SPA901 IP Phone

• Redial

• Volume Control

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