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USER GUIDE
AC2400
DUAL BAND GIGABIT Wi‑Fi ROUTER
Model# E83 50
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Linksys E-Series
Table of Contents
Product overview
E8350 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Setting Up Your E-Series Router
Where to find more help . . . . . . . . . . . . . . . . . . . . . . . . . .2
How to set up your router
How to start Linksys Connect 2
Use Linksys Connect to manage your router 2
How to manually set up your router. . . . . . . . . . . . . . . . . . .2
. . . . . . . . . . . . . . . . . . . . . . . . .2
Advanced Configuration
How to open the browser-based utility . . . . . . . . . . . . . . . .3
Setup > Basic Setup
Language 4
Internet Setup 4
Wireless > Basic Wireless Settings . . . . . . . . . . . . . . . . . . . .5
Wireless Settings 5
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Wireless Security
Wireless > Wireless Security . . . . . . . . . . . . . . . . . . . . . . . .7
Personal options 7
Office options 7
Option settings 7
Troubleshooting
Your router was not successfully set up . . . . . . . . . . . . . . . .9
Get Windows XP Service Pack 3 message
Your Internet cable is not plugged in message
Cannot access your router message
Device not found message
. . . . . . . . . . . . . . . . . . . . . . . . 12
. . . . . . . . . . . . . . . .9
. . . . . . . . . . . . 10
. . . . . . . . . . . . . . . . . . 11
Specifications
Linksys E8350 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
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Linksys E-Series
Product overview
Product overview
• Ethernet ports—Connect Ethernet cables (also called network or
Internet cables) to these Gigabit Ethernet (10/100/1000) ports and to
other wired devices on your network.
• Ethernet activity indicator— Lights up when there is a wired connection.
Blinks while sending or receiving data.
E8350
Back view
Internet (WAN) activity indicator (green)
Solid: physical link is up on the port
Blinking: port is sending/receiving data
Ethernet (LAN) activity indicator (green)
Solid: physical link is up on the port
Blinking: port is sending/receiving data
Off: no physical link on the port
USB2/eSATA
USB 1
• Adjustable external antennas—This router ships with four adjustable
external antennas that should be connected to the router before
powering it on. To connect the antennas, twist the antenna connector
clockwise onto the antenna port on the router.
Off: no physical link on the port
Internet
Ethernet
Wi-Fi button
and indicator
WPS button
and indicator
Reset
Power
indicator
Power
port
Power
switch
• Internet port—Connect an Ethernet cable to this port and to your modem.
• Internet activity indicator—Lights up when there is a wired connection.
Blinks while sending or receiving data.
• Wi-Fi button—Press and hold for 3 seconds to enable/disable the
wireless function.
• Wi-Fi indicator—Lights up when wireless function is enabled.
• Wi-Fi Protected Setup™ (WPS) button—Press to easily configure
wireless security on Wi-Fi Protected Setup-enabled network devices. For
more information, see “Wireless Security” on page 7.
• Wi-Fi Protected Setup™ (WPS) indicator—LED is solid following a
successful Wi-Fi Protected Setup connection or when wireless security
is enabled. LED blinks slowly during a Wi-Fi Protected Setup connection.
LED blinks quickly when there is a Wi-Fi Protected Setup error. LED is off
when wireless security is disabled.
• Reset button—Press and hold for 5-10 seconds (until all port lights blink
at the same time) to reset the router to its factory defaults.
• Power indicator—LED is solid while power is connected. LED blinks
slowly during bootup, firmware upgrades, and factory reset.
• Power—Connect the included AC power adapter to this port.
• Power switch—Press | (on) to power on the router.
NOTE
For best performance, position the side antennas vertically as
shown in the picture.
• USB 3.0 port—Connect and share a USB drive on your network or on the
Internet. (Go to support.linksys.com/storagelink for more details.)
• USB 2.0/eSATA combo port—Connect and share a USB or eSATA drive on
your network or on the Internet. (Go to support.linksys.com/storagelink
for more details.)
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Linksys E-Series
Setting Up Your E-Series Router
Setting Up Your E-Series Router
Where to find more help
In addition to this user guide, you can find help at these locations:
• Linksys.com/support/e8350 (documentation, downloads, FAQs,
technical support, live chat, forums)
• Linksys Connect help (run Linksys Connect, then click Learn More
where available)
• Browser-based utility context-sensitive help (open the utility, then click
Help in the right-side column.)
How to set up your router
The easiest and fastest way to set up your router is to run the Linksys Connect
setup software
How to start Linksys Connect
When you run the setup CD, Linksys Connect (your router’s setup software) is
automatically installed onto your computer. Use Linksys Connect to manage
your router.
Note:
If you lose your setup CD, you can download the software from
Linksys.com/support/e8350
To start Linksys Connect for the first time:
1.
Insert the CD into your CD or DVD drive.
2.
Click Set up your Linksys Router.
If you do not see that prompt:
• For Windows, click Start, Computer, then double-click the CD drive
and the Setup icon.
• For Mac, double-click the CD icon on your desktop, then double-click
the Setup icon.
3.
Follow the on-screen instructions to complete your router setup.
Use Linksys Connect to manage your router
After your router has been set up and Linksys Connect has been installed, you
can use Linksys Connect to easily manage many of your router’s settings such as:
• Connect devices to your network
• Test your Internet connection speed
• Configure parental controls
• Set up guest access
• Change your router’s name and password
How to manually set up your router
After setting up the router with the setup software (located on the CD), the
router will be ready to use. If you would like to change its advanced settings, or
if the software does not run, use the router’s browser-based utility. Access the
utility with a web browser on a computer connected to the router. For more
information on using the utility, see “How to open the browser-based utility”
on page 3.
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Linksys E-Series
Advanced Configuration
How to open the browser-based utility
To access some advanced settings, you need to open the browser-based utility.
To open the browser-based utility:
1.
Run Linksys Connect, click Change under Router settings, click Advanced
settings, then click OK.
– or –
Open a web browser on a computer connected to your network, then go
to 192.168.1.1
The router prompts you for a user name and password.
Advanced Configuration
2.
Enter the user name and password, and click OK. The utility’s main menu
will open.
Tips
If you set up your router without using Linksys Connect, your
router’s default username and password are “admin”
If you used Linksys Connect to set up your router, you can see your
router’s user name and password by running Linksys Connect, then
clicking Router settings
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Linksys E-Series
Advanced Configuration
Setup > Basic Setup
The first screen that appears is the Basic Setup screen. This allows you to change
the router’s general settings.
Language
Select your language—To use a different language, select one from the
drop-down menu. The language of the browser-based utility will change five
seconds after you select another language.
Internet Setup
The Internet Setup section configures the router to your Internet connection.
Most of this information can be obtained through your Internet Service
Provider (ISP).
Internet Connection Type
Select the type of Internet connection your ISP provides from the drop-down
menu. The available types are the following:
• Automatic Configuration - DHCP
• Static IP
• PPPoE
• PPTP
• L2TP
• Telstra Cable
Automatic Configuration - DHCP
The default Internet Connection Type is Automatic Configuration - DHCP
(Dynamic Host Configuration Protocol) Keep the default only if your ISP
supports DHCP or if you connect using a dynamic IP address. (This option
usually applies to cable connections.)
Static IP
If you are required to use a fixed IP address to connect to the Internet, select
Static IP.
PPPoE
If you have a DSL connection, check whether your ISP uses Point-to-Point
Protocol over Ethernet (PPPoE). If so, select PPPoE.
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Linksys E-Series
Advanced Configuration
PPTP
Point-to-Point Tunneling Protocol (PPTP) is a service that generally applies to
connections in Europe. If your PPTP connection supports DHCP or a dynamic IP
address, then select Obtain an IP Address Automatically. If you are required
to use a fixed IP address to connect to the Internet, then select Specify an IP
Address and configure the options below.
L2TP
Layer 2 Tunneling Protocol (L2TP) is a service that generally applies to
connections in Israel.
Telstra Cable
Telstra Cable is a service that generally applies to connections in Australia.
Connect on Demand or Keep Alive
The Connect on Demand and Keep Alive options let you choose whether
the router connects to the Internet only as needed (useful if your ISP charges
for connect time), or if the router should always be connected. Select the
appropriate option.
Wireless > Basic Wireless Settings
The basic settings for wireless networking are set on this screen.
Note
After you set up the wireless network(s), set up the wireless security
settings.
Wireless Settings
Network Mode—Select the wireless standards your network will support.
• Mixed—If you have Wireless-N (2.4 GHz), Wireless-G, and Wireless-B devices
in your network, keep the default, Mixed.
• Wireless-B/G Only—If you have both Wireless-B and Wireless-G (2.4 GHz)
devices in your network, select Wireless-B/G Only.
• Wireless-B Only—If you have only Wireless-B devices, select Wireless-B
Only.
• Wireless-G Only—If you have only Wireless-G devices, select Wireless-G
Only.
• Wireless-N Only—If you have only Wireless-N (2.4 GHz) devices, select
Wireless-N Only.
• Disabled—If you have no Wireless-B, Wireless-G, and Wireless-N (2.4 GHz)
devices in your network, select Disabled.
Note
You may select Mixed, Wireless-A/N Only or Disabled for the
5 GHz band.
If you are not sure which mode to select, keep the default, Mixed.
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Linksys E-Series
Network Name (SSID) The Service Set Identifier (SSID) is a name used by
devices to connect to a wireless network. SSIDs are case-sensitive and must
not exceed 32 characters. The default SSIDs for the 2.4 GHz and 5 GHz networks
are LinksysXXXX and LinksysXXXX_5GHz, respectively. The Xs represent the last
five digits of the router’s serial number, which can be found on the bottom
of the router. If you changed the SSID in the Linksys Connect setup software,
both bands have the new SSID. You may give them different names through
the browser-based utility. If you do so, and use Linksys Connect again, it will
make both SSIDs the same (the most recent entered in Linksys Connect).
Note
If you restore the router’s factory default settings (by pressing
the Reset button or using the Administration > Factory Defaults
screen), the Network Name will return to its default value. Change
the Network Name back to its original name, or you will have
to reconnect all devices on your wireless network to the new
network name.
Channel Width—For best performance in a 2.4 GHz network using Wireless-B,
Wireless-G and Wireless-N (2.4 GHz) devices, keep the default, Auto (20 MHz
or 40 MHz). For a channel width of 20 MHz, select 20 MHz only. For the best
performance in a 5 GHz network, keep the default 20, 40 or 80 MHz.
Advanced Configuration
Channel—Select the channel from the drop-down list. If you are not sure
which channel to select, keep the default, Auto.
SSID Broadcast—When wireless clients survey the local area for wireless
networks to associate with they will detect the SSID broadcast by the router.
To broadcast the router’s SSID, keep the default, Enabled. If you do not want to
broadcast the router’s SSID, select Disabled.
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Linksys E-Series
Wireless Security
Wireless Security
Wireless > Wireless Security
The router supports the following wireless security options: WPA2/WPA Mixed
Mode, WPA2 Personal and WEP. (WPA stands for Wi-Fi Protected Access. WEP
stands for Wireless Equivalent Privacy).
Security Option Strength
WPA2 Personal Strongest
WPA2/WPA Mixed Mode
WEP Basic
Option settings
WPA2/WPA Mixed Mode, WPA2 Personal
Notes
If you select WPA2/WPA Mixed Mode as your Security Mode, each
device in your wireless network MUST use WPA2/WPA and the
same passphrase.
If you select WPA2 Personal as your Security Mode, each device
in your wireless network MUST use WPA2 Personal and the same
passphrase.
WPA2: Strongest
WPA: Strong
Note:
If you select WEP as your Security Mode, each device in your
wireless network MUST use WEP and the same encryption and
shared key.
Encryption—Select a level of WEP encryption: 40/64-bit, 10 hex digits
or104/128-bit, 26 hex digits. The default is 40/64-bit, 10 hex digits.
Passphrase—Enter a passphrase to automatically generate WEP keys. Then
click Generate.
Key 1 —If you did not enter a passphrase, enter the WEP key(s) manually.
Disabled
If you choose to disable wireless security, you will be informed that wireless
security is disabled when you first attempt to access the Internet. You will be
given the option to enable wireless security, or confirm that you understand
the risks but still wish to proceed without wireless security.
Passphrase—Enter a passphrase of 8-63 characters. If you used the setup
software for installation, the default is changed to a unique passphrase, which
you can find by running Linksys Connect, then clicking Router settings.
WEP
WEP is a basic encryption method, which is not as secure as WPA2/WPA. WEP is
not available on 5 GHz network.
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Troubleshooting
Troubleshooting
This chapter can help you solve common setup issues and connect to the
Internet. Your router’s CD includes Linksys Connect, the router setup software
that makes it easy to connect network devices, change router settings, control
guest access, enable parental controls, and connect to the Internet. Linksys
Connect is also installed onto your computer during setup. If Linksys Connect
is prevented from completing the setup, this chapter will guide you through
finding solutions.
You can find more help from our award-winning customer support at
linksys.com/support.
How to run Linksys Connect after setup
When you run the setup CD, Linksys Connect is automatically installed onto
your computer. You can then use Linksys Connect to easily manage your
network.
To start Linksys Connect on a Windows computer:
1.
Click Start, All Programs, then click Linksys Connect.
The Linksys Connect main menu opens.
To start Linksys Connect on a Mac OS X computer:
1.
Open Finder and click Applications in the left panel.
2.
Double-click the Linksys Connect icon.
The Linksys Connect main menu opens.
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Troubleshooting
Your router was not successfully set up
If Linksys Connect did not complete the setup, you can try the following:
• Reset button—Press and hold for 5-10 seconds (until all port lights blink
at the same time) to reset the router to its factory defaults
Reset
“Get Windows XP Service Pack 3” message
On Windows XP computers, Linksys Connect requires Service Pack 3. If you
receive a “Get Windows Service Pack 3” message when setting up your router
for the first time, follow these troubleshooting steps:
If the currently installed Service Pack is older than version 3, you need to
download and install Service Pack 3.
TIP
To temporarily connect to the Internet and download the required
Service Pack, you can use the included Ethernet cable to connect
your computer directly to your modem.
• Temporarily disable your computer’s firewall (see the security software’s
instructions for help), then run the Setup program again on the router’s CD
• If you have another computer, use that computer to run the setup
program again on the router’s CD.
To install Service Pack 3:
1.
Click the link in the Linksys Connect error message or connect to the
Microsoft Update website (update.microsoft.com/windowsupdate).
2.
Follow the instructions on the website or contact Microsoft if you need
further help.
3.
After downloading and installing Service Pack 3, run the Setup program
on your router’s CD.
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Linksys E-Series
“Your Internet cable is not plugged in”
message
If you get a “Your Internet cable is not plugged in” message when trying to set
up your router, follow these troubleshooting steps.
To fix the problem:
1.
Make sure that an Ethernet or Internet cable (or a cable like the one
supplied with your router) is securely connected to the yellow Internet
port on the back of the router and to the appropriate port on your
modem. This port on the modem is usually labeled Ethernet, but may be
named Internet or WAN.
Troubleshooting
Back view of DSL modem
Back view of cable modem
2.
Make sure that your modem is connected to power and is turned on. If it
has a power switch, make sure that it is set to the ON or l position.
3.
If your Internet service is cable, verify that the cable modem’s CABLE port
is connected to the coaxial cable provided by your ISP.
Or, if your Internet service is DSL, make sure that the DSL phone line is
connected to the modem’s DSL port.
4.
If your computer was previously connected to your modem with a USB
cable, disconnect the USB cable.
5.
Return to the Linksys Connect window and click Next to try again. If the
window has already been closed, run the Setup program again on the
router’s CD.
Internet
Back view of router
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Linksys E-Series
“Cannot access your router” message
If you cannot access your router because your computer is not connected to
your network, follow these troubleshooting steps.
To access your router, you must be connected to your own network. If you
currently have wireless Internet access, the problem may be that you have
accidentally connected to a different wireless network.
Troubleshooting
3.
Click your own network name, then click Connect. In the example
below, the computer was connected to another wireless network named
JimsRouter. The name of the Linksys E-Series network, BronzeEagle in
this example, is shown selected.
To fix the problem on Windows computers:
1.
On your Windows desktop, right-click the wireless icon in the system tray.
2.
Click View Available Wireless Networks. A list of available networks
appears.
4.
If you are prompted to enter a network key, type your password (Security Key)
into the Network key and Confirm network key fields, then click Connect.
Your computer connects to the network, and you should now be able to
access the router.
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Linksys E-Series
Troubleshooting
To fix the problem on Mac computers:
1.
In the menu bar across the top of the screen, click the AirPort icon. A
list of wireless networks appears. Linksys Connect has automatically
assigned your network a name.
In the example below, the computer was connected to another wireless
network named JimsRouter. The name of the Linksys E-Series network,
BronzeEagle in this example, is shown selected.
2.
Click the wireless network name of your Linksys E-Series router
(BronzeEagle in the example).
3.
Type your wireless network password (Security Key) into the Password
field, then click OK.
“Device not found” message
If you get a “Device not found” message when trying to connect a network device
(such as an iPhone, iPod, or smartphone), follow these troubleshooting steps.
TIP
For a stronger signal during initial setup, move your wireless
devices near your router. Long distances make it harder for the
router to detect the devices.
To fix the problem:
1.
Run Linksys Connect.
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2.
Click Computers and devices. The Computers and other devices window
appears.
3.
Click Other wireless devices.
Troubleshooting
Example: On your Smartphone or other wireless device, locate the Wi-Fi
menu and search for available wireless networks. In this example, using
the network information provided by Linksys Connect shown in the
previous screen, click BronzeEagle.
4.
Enable your wireless network device’s Wi-Fi connection, then search for
your wireless network name. See your device documentation for help.
Note
Your wireless device must support WPA/WPA2.
5.
On the wireless network device, select the network name of your router
and enter the password (Security Key).
6.
In Linksys Connect, click Next.
Android
7.
Enter the password (Security Key) provided by Linksys Connect. In this
example, the security key is B6eM9UkCjz.
Note
The password is case sensitive. Make sure that you enter letters in
the correct case.
8.
When your wireless device is successfully connected to your wireless
network, enter a name for the device in Linksys Connect, then click Finish.
iPhone
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Linksys E-Series
Specifications
Specifications
Specifications
Linksys E8350
Model Name Linksys E8350
Description AC2400 Dual Band Gigabit Wi-Fi Router
Model Number E8350
Switch Port Speed 10/100/1000 Mbps (Gigabit Ethernet)
Radio Frequency 2.4 and 5 GHz
# of Antennas 4
Ports Power, Internet, Ethernet (1-4), USB 3.0,
USB 2.0 / eSATA combo
Buttons Reset, Wi-Fi Protected Setup, Wi-Fi, Power
LEDs Internet, Ethernet (1-4), Wi-Fi, Wi-Fi Protected
Setup, Power
UPnP Supported
Security Features WEP (2.4 GHz network only), WPA, WPA2
Security Key Bits Up to 128-bit encryption
Storage File Systems Support
Environmental
Dimensions 10.09” x 2.21” x 7.22”
(256.3 x 56.2 x 183.5 mm) without antennas
Unit Weight 19.55 oz (554.2 g), without antennas
22.16 oz (628.2 g), with antennas
Power 12V, 3A
Certifications FCC, IC, CE, Wi-Fi (IEEE 802 11a/b/g/n/ac),
Windows 7, Windows 8
Operating Temp. 32 to 104°F (0 to 40°C)
Storage Temp. -4 to 140°F (-20 to 60°C)
Operating Humidity 10 to 80% non-condensing
Storage Humidity 5 to 90% non-condensing
FAT32, NTFS, and HSF+
Notes
For regulatory, warranty, and safety information, see the CD that
came with your router or go to Linksys.com/support.
Specifications are subject to change without notice.
Maximum performance derived from IEEE Standard 802 11
specifications. Actual performance can vary, including lower
wireless network capacity, data throughput rate, range and
coverage. Performance depends on many factors, conditions and
variables, including distance from the access point, volume of
network traffic, building materials and construction, operating
system used, mix of wireless products used, interference and other
adverse conditions.
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Visit linksys.com/support for award-winning
technical support
BELKIN, LINKSYS and many product names and logos are trademarks
of the Belkin group of companies. Third-party trademarks mentioned are
the property of their respective owners.© 2014 Belkin International,
Inc. and/or its affiliates. All rights reserved.
LNKPG-00148 Rev. A00
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