Linear P200 User Manual
PERS-4200 Series
PERSONAL
EMERGENCY
REPORTING
SYSTEM
INSTALLATION & OPERATION
INSTRUCTIONS
USA & Canada (800) 421-1587 & (800) 392-0123
(760) 438-7000 - Toll Free FAX (800) 468-1340
BY
BY
www.linearcorp.com
Important PERS Installation Warnings
✔ Be sure and test the system weekly.
Instruct the end-user regarding the
importance of periodically testing the
system.
✔ IMPORTANT – For telephone connection,
connect the “LINE” jack to the household
telephone line wall jack, as described in the
installation instructions. The Console will
not be able to report over the telephone
if this connection is not made.
✔ The Console must be connected to a
Managed Facilities Voice Network (MFVN)
that will remain in operation during local
power outages.
✔ The Console must be located centrally in
the installation area relative to where the
personal emergency transmitter(s) will be
carried and/or activated.
✔ Locating the Console adjacent to large
metal objects may change or reduce the
effective radio range of personal emergency
transmitters used with the Console.
✔ This electronic product and its
backup battery are not to be thrown
away with everyday waste. It is your
responsibility to dispose of electrical and
electronics equipment by handing it over
to a designated collection point for the
recycling of waste electrical and electronic
equipment (W.E.E.E.). The separate
collection and recycling of your waste
electrical and electronic equipment at the
time of disposal will help to conserve natural
resources and ensure that it is recycled in
a manner that protects human health and
the environment. For more information
about where you can drop off your waste
equipment for recycling, please contact
your local city offi ce, or your household
waste disposal service, or the shop where
you purchased the product.
✔ Electrical interference can reduce the
effective radio range of the Console. Do
not operate any electrical appliances
or electrical noise generating devices
(fl uorescent lamps, motors, etc.) near the
Console.
✔ The Console should be kept free of dust
and moisture.
✔ Do not use ammonia, benzene, thinner,
or similar solvents, or abrasive powder to
clean the housing of the Console or the
emergency transmitter(s). Clean units by
wiping with a damp, soft cloth.
✔ The Console should not be located where
sunlight will shine direct on it.
✔ Avoid locating the Console in extremely
hot or cold locations.
Contents
1. Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2. Operation Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.1 Console Alarm Priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.2 Console Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3. Console Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.1 Telephone Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.2 Option Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.3 Power Supply Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.4 Local Programming Connection . . . . . . . . . . . . . . . . . . . . . 5
4. Console Modes & Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
4.1 Provider Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
4.2 Provider Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
4.4 User Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
5. Using the Provider Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
5.1 Power Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
5.2 Not-Ready Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
5.3 Programming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
5.4 Test/Learn Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
6. Programming with RA4200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
6.1 Software Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
7. Programming Outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
8. RA4200 Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
9. Testing the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
10. RA4200 Software Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
10.1 Starting the Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
10.2 The Account Template Tabs . . . . . . . . . . . . . . . . . . . . . . . . 12
10.3 The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
11. Creating a Custom Account Template . . . . . . . . . . . . . . . . . . . . 14
11.1 Customer Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
11.2 Console Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
11.3 Sensors Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
11.4 Communicator Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
11.5 Reporting Options Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
11.6 Reminder Messages Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
12. Console Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
12.1 Send/Receive Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
12.2 Connecting to a Console . . . . . . . . . . . . . . . . . . . . . . . . . . 26
12.3 Sending and Receiving Console Data . . . . . . . . . . . . . . . . 27
12.4 Limited Remote Telephone Programming . . . . . . . . . . . . . 28
13. Sensor Learn / Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
13.1 Learning Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
13.2 Learning a Single Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . 30
13.3 Erasing All Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
13.4 Testing Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
14. Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
14.1 Retrieving the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . 31
14.2 Printing the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
14.3 Clearing the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
15. Printing or Exporting a Template . . . . . . . . . . . . . . . . . . . . . . . . 32
16. Updating Console Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
16.1 System Firmware Update Utility Instructions . . . . . . . . . . 33
16.2 Firmware Update Utility Instructions . . . . . . . . . . . . . . . . . 33
17. Appendix A - Reporting Codes . . . . . . . . . . . . . . . . . . . . . . . . . 35
18. Appendix B - Mode Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
19. Appendix C - Communications Status Window Table . . . . . . . 37
20. Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
21. Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
22. Linear Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
23. Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
1
1. Product Description
The PERS-4200 Console is a UL Listed supervised wireless emergency
reporting product designed for personal emergency reporting
applications. The table-top Console provides “pushbutton” emergency
assistance to anyone who desires additional security and peace of mind.
PERS-4200 Console
The Console receives signals from up to 16 Linear wireless transmitters
(called “sensors”). Activating a transmitter causes the Console’s digital
communicator to send the appropriate alarm report to the central
monitoring station via a standard land-line telephone connection or
through the optional cellular wireless communications module. In addition
to the Central Station report, voice prompts sound from the Console and
multi-color indicator rings around the Console’s buttons display status.
The emergency alarm can be triggered by the HELP button on the
Console or with a wireless transmitter. The fi re alarm can be triggered
by wireless smoke detectors, and gas alerts can be triggered by wireless
carbon monoxide detectors. Wireless transmitters can also be confi gured
as activity timer reset devices to verify activity at the subscriber’s location.
Voice Prompts
A built-in digital voice synthesizer can speak voice prompts in English, or
Spanish to guide the user during operation, and guide the installer during
programming.
✓ NOTE: Check the Linear Web site for Console fi rmware upgrades that
may support additional languages.
Language specifi c Console button labels are supplied for alternate
language use. For the visually impaired, a braille label is also supplied to
identify the Console’s buttons.
Power Supply
Powered by a low voltage plug-in power supply, the Console includes
a rechargeable backup battery for operation during AC power outages.
Programming
The Console must be confi gured before use. Linear’s RA4200 software
confi gures the Console remotely through the standard telephone line, or
locally through the Console’s USB port, or through the optional cellular
module via the Linear Voice Gateway. In addition, limited programming
can be done remotely through the standard telephone line with a
touch-tone telephone.
2
2. Operation Summary
A variety of Linear’s DXS Format and DXT Format transmitters can be
used with the Console.
✓ NOTE: DXS Format transmitters are supervised, DXT Format transmitters
are not supervised.
Transmitters can be assigned to the following four functions:
Emergency
Portable, pendant, belt-clip, or wristband type transmitters and stationary
transmitters are used for personal emergency applications. When
an emergency transmitter is triggered, the Console announces the
emergency alarm and an emergency report is sent to the Central Station.
The emergency alarm can also be triggered by pressing the Console’s
HELP button.
Fire
The Model DXS-73 wireless photoelectric smoke alarm transmitter
triggers the fi re alarm. When the fi re alarm is activated, the Console
announces the fi re alarm and a fi re report is sent to the Central Station.
Carbon Monoxide (CO)
The Model DXS-80 wireless carbon monoxide detector triggers the
CO alarm. When a carbon monoxide alarm is activated, the Console
announces the gas alarm and a carbon monoxide report is sent to the
Central Station.
Activity
Switch or motion triggered transmitters (Models DXS-31/DXS-32 and
DXS-54) can be used for ensuring human activity. The DXS-54 motion
detector will monitor room activity. The DXS-31 and DXS-32 transmitters
can be wired to a pushbutton or switch for manual activity monitoring.
As long as a signal is received from each activity sensor during a
programmed activity time window, an alarm will not be triggered. 15
minutes before the programmed time expires, the HOME indicator will
start blinking and the Console will announce every three minutes that the
timer will run out soon. The activity timer can be reset with a signal from
one of the activity transmitters or by pressing the HOME button on the
Console. Failure to reset the activity timer within the programmed time
period will trigger the Console’s emergency alarm and send an inactivity
report to the Central Station.
2.1 Console Alarm Priorities
Alarm Priorities by Type
Each type of alarm is assigned a priority. Higher priority alarms override
lower priority alarms. Smoke alarms (on/off horn sound) have the highest
priority, followed by carbon monoxide alarms (on/off buzz sound),
emergency alarms (3 beeps sound), then other types of maintenance
and reminder reports (various sounds).
EMERGENCY TRANSMITTERS
DXS-LRP DXS-LRP-BK
DXS-LRW
ACTIVITY TRANSMITTERS
DXS-31
DXS-32
DXS-54
UP TO 16 TRANSMITTERS
TOTAL CAN BE USED WITH
EACH CONSOLE
DXS-LRC
DXS-65 DXS-31
SMOKE
DXS-73
CARBON
MONOXIDE
DXS-80
PERS-4200 Compatible Transmitters
PERS-4200
CONSOLE
3
2.2 Console Options
Cellular Interface Module
The Model UMTS-3G Cellular Interface Module provides 2-way
over-the-air digital communications between the Console and the
monitoring service. The cellular module can be used to replace the
traditional land-line telephone connection for emergency reporting.
Remote Speaker/Microphone Module
The Model RSM-MODULE Remote Speaker/Microphone Module extends
the usable range for 2-way audio communications with the monitoring
service. The plug-in module and its remote speaker/microphone unit
allow the monitoring service to talk and listen to the subscriber from an
additional location in the installation that is remote from the Console.
Alternate Console Labels
For customizing the Console, an alternate set of button identifi cation
labels are provided. The labels describe the Console’s buttons in French,
or Spanish language, or in Braille characters. Apply the label required to
the Console, above the buttons.
HOME Button Cover
For installations where the activity timer will not be used, a snap-on
button cover is supplied to hide the HOME button.
✓ NOTE: The HOME button cover cannot be easily removed once the
cover is in place.
OPTION MODULES PLUG INTO CONSOLE
CELLULAR
TELEPHONE
MODULE
PERS-4200 Plug-in Option Modules
IF REQUIRED, APPLY BRAILLE,
FRENCH, OR SPANISH
LABEL TO CONSOLE
TO HIDE THE HOME BUTTON IF THE
ACTIVITY TIMER IS NOT GOING TO BE
USED, SNAP THE HOME BUTTON
COVER INTO THE CONSOLE
TIP: INSTALL THE BUTTON COVER
BY PRESSING THE SLOT EDGE IN
FIRST, THEN SNAP THE TOP EDGE
OF THE COVER DOWN
REMOTE
SPEAKER/MICROPHONE
MODULE
OPTION
MODULE
SPEAKER
HOME
BUTTON
CANCEL
BUTTON
BUTTON
TEMPERATURE
HELP
SENSOR
MICROPHONE
NOTE FOR UL APPLICATIONS:
SPEAKER VOLUME MUST BE
SET SO ANNOUNCEMENTS CAN
BE HEARD FROM ACROSS THE ROOM
ANTENNA
BATTERY
DOOR
LINE IN
JACK
CONSOLE
FRONT
PHONE OUT
JACK
2-WAY
AUDIO
VOLUME
SPEAKER
VOLUME
POWER OFF
BUTTON
PERS-4200 Console Component Locations
NOTCH IN THE BUTTON COVER LINES UP
WITH NOTCH IN THE CONSOLE CASE
Alternate Console Labels and HOME Button Cover
CONSOLE
REAR
REMOTE
SPEAKER / MICROPHONE
MODULE SOCKET
USB
PROGRAMMING
CELLULAR TELEPHONE
MODULE SOCKET
JACK
TEST
BUTTON
CONSOLE
BOTTOM
POWER
SUPPLY
4
3. Console Connections
3.1 Telephone Connections 3.2 Option Module Installation
OPTION MODULES PLUG INTO CONSOLE
NOTE: THIS CONNECTION IS
OPTIONAL AND NOT REQUIRED
CELLULAR
TELEPHONE
CONNECT THE HOUSE
TELEPHONE TO THE
PHONE OUT JACK
CONNECT THE LINE IN JACK
TO THE TELEPHONE LINE
WALL JACK
OR ANY DEVICE CONNECTED TO
THE CONSOLE IS REPORTING TO
NOTE: THE LOCAL TELEPHONE
THE CONSOLE'S PHONE JACK
WILL BE DISCONNECTED FROM
THE TELEPHONE LINE WHILE
THE CENTRAL STATION
MODULE
REMOTE
SPEAKER/MICROPHONE
MODULE
CAUTION!
BE SURE CONSOLE POWER
IS OFF BEFORE CONNECTING
THE OPTION MODULES
BE SURE TO
SECURE MODULES
WITH SCREWS!
3.3 Power Supply Installation 3.4 Local Programming Connection
NOTE: FOR DECORA STYLE
OUTLETS, FLIP CLAMP OVER
ATTACH POWER SUPPLY
CLAMP TO OUTLET WITH
SCREW
SECURE POWER SUPPLY
TO CLAMP WITH A ZIP-TIE
CAUTION: BE SURE THE
OUTLET HAS 24-HOUR POWER
AND IS
NOT CONTROLLED BY
A WALL SWITCH
INSERT MINI-USB PLUG
INTO JACK ON REAR OF
THE PERS-4200 CONSOLE
INSERT USB PLUG
INTO PROGRAMMING
COMPUTER USB PORT
PROGRAMMING ONLY
FOR LOCAL
5
4. Console Modes & Features
The Console operates in several modes and has features that support
both the provider and the subscriber.
4.1 Provider Modes
The Console has special modes of operation to aid the installer during
setup and confi guration.
Power Off Mode
Power Off Mode allows for out-of-service storage of the Console without
discharging the backup battery.
Not-Ready Mode
For a Console to report, an account number, Central Station telephone
number, and reporting format must be programmed. If these settings for
PSTN reporting or IP reporting are incomplete, the Console will indicate
Not-ready Mode.
Programming Mode
Programming Mode is used to setup and program the Console. It also
can be used to retrieve the unit’s event log data.
Test/Learn Mode
Test/Learn Mode is accessible using a recessed button on the bottom
of the Console. This mode can be used to locally learn, test, or erase
multiple transmitters. While in Test/Learn Mode, all normal operations of
the Console are suspended.
4.2 Provider Features
Several features of the Console are designed to aid and support the
system provider.
Event Log
The Console maintains a log of the 100 most recent system events. Each
event is tagged with the date and time the event occurred. The log can be
retrieved by the RA4200 software.
Upgradable Firmware
The PERS-4200 Console runs on internal software code called “fi r mware”.
The PERS-4200 Console uses two fi rmware resources, system fi rmware
and vocabulary fi rmware. Firmware code stays stored in the Console’s
memory and can be upgraded using the RA4200 application when
fi rmware updates become available.
The Device Firmware Upgrade utility (DfuSe) (included in the RA4200
application) can upgrade a Console and the optional UMTS-3G cellular module.
Multi-language Support
The Console supports two resident languages. The default languages
are English and Spanish.
To use an alternate language, the vocabulary fi rmware fi le must be downloaded
and installed in the Console’s memory with the RA4200 upgrade utility.
Volume Controls
Two volume controls are provided to customize the sound levels of the
Console for the installation.
NOTE: THESE RF RANGE REDUCTIONS ARE ONLY RECOMMENDATIONS OF
POWER LOSS THROUGH THESE TYPES OF MATERIALS
WALLBOARD AND
WOOD STUDS
AFFECT RADIO RANGE
90% - 100%
OF FULL POWER
LIGHT CONCRETE
OR BRICK
65% - 95%
OF FULL POWER
CENTRALLY LOCATE CONSOLE
CONSOLE LOCATION WILL
AFFECT RADIO RANGE
TRANSMITTERS AT THE
OTHER END OF THE HOUSE
MIGHT BE TOO FAR AWAY
CONSTRUCTION
MATERIALS WILL
CONCRETE WITH STEEL
REINFORCEMENT OR
METAL LATH AND PLASTER
10% - 70%
OF FULL POWER
RIGHT
WRONG!
General Wireless Installation Tips
Auto Supervision
Any of the Console’s 16 sensor locations can be set to automatically
detect status supervision signals from transmitters. This feature makes
adding or replacing transmitters in fi eld units easier.
Variable Supervision Time
The Console can be set to delay reporting missing transmitter status
supervision signals until 12 or 24 hours, or 3, 7, 14, or 30 days. (Smoke
and CO detectors are always set at 24 hours per UL.)
Transmitter Low Battery Double-Check
The Console can be programmed to report a sensor low battery after
the fi rst or second time a low battery signal is received from the sensor.
Received Signal Strength (RSS) Test
To assist in setup and troubleshooting, when a transmitter is activated
while the Console is in Test Mode, the Console will measure and
announce the received signal strength (RSS) of the transmitter.
Remote Transmitter Enrolling
To make fi eld transmitter replacement easy, the transmitter’s ID code can
be remotely enrolled into the Console. The transmitter will be ready to
operate with the Console without having to “learn” the transmitter in.
Selectable Emergency Siren
The emergency siren can be programmed for audible or silent to support
different applications. (The smoke and CO siren are always active per
UL.)
Selectable Trouble Annunciation
The annunciation for Console and sensor low battery or supervisory
trouble can be audible or silent. (Trouble annunciation must be set to
audible per UL).
Selectable AC Power & Phone Line Fail Annunciation
The annunciation for AC power failure and telephone line failure can be
audible or silent. Audible annunciation can be set for only once, or once
every hour.
6
4.3 User Modes
The Console features three modes of operation for the user. Each mode
changes the way the Console reacts or annunciates, depending on
where the user is, or what time it is.
Home Mode
Home Mode is the standard mode of operation for the Console when the
user is at home during the day. The Console will annunciate and report
all alarms as programmed.
The HOME button lights green when the Console is in Home Mode.
Away Mode
Away Mode is for when the user is going to be off site, away from the
Console. Portable emergency transmitter status reports are not monitored
while the Console is in Away Mode. Activity monitoring is suspended
during Away Mode. Console supervisory faults are always reported, but
not annunciated, in Away Mode.
Pressing the HOME button for fi ve seconds with switch the Console
between Home Mode and Away Mode.
Night Mode
Night Mode is an option that will suspend all Console supervisory
annunciations during a selected time period. This mode allows the user to
sleep without interruptions from the Console about most non-emergency
conditions. Activity monitoring and reminder messages can be used
during Night Mode, but are normally not scheduled during that time.
Console supervisory faults are always reported, but not annunciated, in
Night Mode.
During the programmed time for Night Mode, pressing the HOME button
for fi ve seconds with switch the Console between Night Mode and Away
Mode.
Emergency Reporting in any User Mode
In any of the three user modes, the Console is ready to report an
emergency. Emergency signals can be received from wireless sensors
or can be triggered from the Console’s HELP button. The alarms are
announced locally by type (emergency, fi re, or carbon monoxide alarm)
through the Console’s speaker and are reported to Central Station.
The Console will sound the alarm for fi ve minutes or until the report to
the Central Station is complete (Console emergency siren is optional
through programming).
As the alarm is being reported, the Console will announce:
0 “Emergency call being placed”
If the connection to the Central Station is unsuccessful, the Console will
repeat the announcement once during each 4-minute waiting period
between call sets. Once the alarm is reported or all retry sequences
have been exhausted, the Console will stop the annunciations and return
indicators to normal.
If 2-way audio is enabled, after the report is completed the Console will
announce:
0 “Emergency reported... Please stand by”
The Console will start the 2-way audio session (if enabled).
If 2-way audio is not enabled, after the report is completed the Console
will announce:
0 “Emergency reported”
4.4 User Features
Several features of the Console are designed to aid the system user.
Activity Timer
The activity timer is a feature that requires the subscriber to press a
button or activate a transmitter during one or two preset time windows to
prevent an inactivity alarm from being reported.
The HOME indicator will blink during the activity timer window. When
15 minutes remain on the activity timer the Console will announce to
the subscriber that the activity timer is running out. The subscriber must
press the HOME button or trigger an activity transmitter to respond to the
activity timer before it runs out, or an inactivity report will be sent.
Switching the Console’s mode between Home or Night Mode and Away
Mode will also reset the activity timer.
Smoke & CO Detection
For increased protection, wireless smoke and carbon monoxide detectors
can be programmed into the Console and report these conditions to
the Central Station. Smoke and CO sensors sound different Console
announcements and send unique reporting codes.
Reminder Messages
Five pre-recorded reminder messages and an alarm sound can be
programmed into the Console. The messages can be set to play once,
daily, weekly, or monthly, at a set times and dates. The Console can also
play a message to automatically remind the user to test the system.
Temperature Alarms
The Console contains a built-in sensor that constantly monitors the room
temperature. The system can report and annunciate if the current room
temperature measured is higher or lower than programmed temperature
limits. A temperature restore report is sent when the room temperature
returns between the high and low set points. As an option, temperature alerts
can be programmed to be only active while the Console is in Home Mode.
Speakerphone Mode
The Console can be programmed to act as a hands-free speakerphone
for incoming calls. If the user forgets to hang up, a timer will automatically
disconnect the call.
The speakerphone mode can only be used on incoming calls and will
not function when the Console is operating from backup battery power.
Attempting to answer while the Console is on backup power will
cause an emergency alarm.
✓ NOTE: If the Console communication is only through an IP connection
to the Central Station and it is not connected to a PSTN or MFVN
telephone line, this feature will not function
Remote User 2-Way Audio
Using a 4-digit password, the Console can be called from any telephone and
the caller can talk and listen to the user through the Console’s 2-way hands-free
speakerphone either in voice-activated mode or manual switching mode.
✓ NOTE: If the Console was confi gured with the “Answer Phone” option
NOT selected, this feature will not function.
✓ NOTE: If the Console communication is only through an IP connection
to the Central Station and it is not connected to a PSTN or MFVN
telephone line, this feature will not function.
Console Status Alert
The system continuously monitors the microprocessor that runs the Console’s
fi rmware code. If the microprocessor ever stops executing the fi rmware code,
the Console will indicate the trouble condition by sounding a steady tone from
the speaker. The tone will continue until the condition is corrected.
7
5. Using the Provider Modes
The Console features special modes of operation to aid the installer
during setup and confi guration.
5.1 Power Off Mode
Power Off Mode allows for out-of-service storage of the Console without
discharging the backup battery. The Console is shipped from the factory
in this mode.
To place the Console in Power Off Mode from any other mode, remove
AC power, then press and hold the POWER OFF button on the bottom of
the Console for three seconds.
The next time AC power is applied, the Console will enter the programmed
operating mode.
UNPLUG THE POWER SUPPLY
1
PRESS THE POWER OFF BUTTON ON THE
2
CONSOLE BOTTOM FOR 3 SECONDS
THE CONSOLE WILL ANNOUNCE POWER OFF
3
AND THE INDICATORS WILL TURN OFF
"CONSOLE POWER OFF"
5.2 Not-Ready Mode
For a Console to report, an account number, Central Station telephone
number, and reporting format must be programmed. If any of these
settings are incomplete, the Console will indicate Not-ready Mode.
If the Console assumes Not-ready Mode when AC power is applied, a
1-second beep will sound (and annunciate, if programmed) and the three
indicators will blink green, orange, orange.
5.3 Programming Mode
Programming Mode is used to setup and program the Console. It also
can be used to retrieve the unit’s event log data.
Programming Mode can be accessed with RA4200 software on a PC
locally through a direct USB connection, remotely through a telephone
connection, remotely through cellular connection (if the optional
UMTS-3G cellular module in installed), or with limited access through a
telephone connection using just a touch-tone telephone.
✓ NOTE: During AC power loss, local and remote programming with
the RA4200 software is disabled unless the connection was already
established at the time of power loss.
When the Console is in Programming Mode, the three indicators will blink
green, orange, red.
Programming Mode will exit automatically after 3 minutes of inactivity, or
by pressing the CANCEL button.
While in Programming Mode, the Console is not operational and
cannot receive or report alarms.
5.4 Test/Learn Mode
Test/Learn Mode is accessible using the TEST button on the Console.
This mode can be used to locally learn, test, or erase transmitters.
To assist in setup and troubleshooting, when a transmitter is activated
while the Console is in Test Mode, the Console will measure and
announce the received signal strength (RSS) of the transmitter.
Enter Test/Learn Mode by pressing the recessed TEST button on the
bottom of the Console. Test/Learn Mode will exit automatically after
3 minutes of inactivity, or by pressing the CANCEL button.
When the Console is in Test Mode, the HOME and CANCEL indicators
will slowly blink green and orange.
While in Test/Learn Mode, the Console is not operational and cannot
receive or report alarms.
✓ NOTE: Transmitters can also be learned one at a time using the CANCEL
button (see Section 12.2).
Power Off Mode
IF THE CONSOLE DOES NOT HAVE AN
ACCOUNT NUMBER, CENTRAL STATION
TELEPHONE NUMBER (OR IP REPORTING
ADDRESS), OR REPORTING FORMAT
PROGRAMMED, THE CONSOLE WILL
INDICATE THAT IT IS NOT READY
CONSOLE WILL ANNOUNCE
WHEN POWERED ON
ALL THREE
INDICATORS
WILL BLINK
Not-Ready Mode
WHILE THE CONSOLE IS IN
PROGRAMMING MODE, ALL THREE
INDICATORS WILL BLINK
GREEN
ORANGE
RED
Programming Mode
PRESS AND RELEASE THE TEST BUTTON
1
THE CONSOLE WILL ANNOUNCE TEST MODE,
2
THEN THE FIRMWARE AND HARDWARE VERSIONS
ACTIVATE ALL SYSTEM SENSORS, THE CONSOLE
3
WILL ANNOUNCE SENSOR TYPE, ZONE, AND SIGNAL
STRENGTH
Test/Learn Mode
"CONSOLE NOT READY...
PLEASE CONFIGURE BEFORE USE"
GREEN
ORANGE
ORANGE
LOCAL
PROGRAMMING
CONNECTION
USB CABLE
NOTE: THE SAME INDICATIONS
OCCUR WHEN REMOTELY PROGRAMMING
"TEST MODE... FIRMWARE VERSION x.x...
HARDWARE VERSION x.x"
"EMERGENCY SENSOR... ZONE ONE...
FULL SIGNAL"
HOME & CANCEL
INDICATORS
WILL BLINK
GREEN
ORANGE
PROGRAMMING
PC
8
6. Programming with RA4200
Linear’s RA4200 software confi gures the PERS-4200 Console remotely
or locally.
6.1 Software Description
The RA4200 software described in this manual supports the programming
Linear’s Model PERS-4200 Personal Emergency Reporting System. The
software runs on an IBM PC or compatible computer.
What is the RA4200 Remote Access Software?
The RA4200 Remote Access software is communications software that
programs all features of Linear PERS-4200 Consoles. It sets the options
for: Console alarm, audio, and sensors; communicator telephone numbers,
call routing, formats, reporting codes, account numbers, and reminder
messages and more. The RA4200 can also display the Console’s event log.
The RA4200 software has a help fi le that can be accessed at any time
by selecting “Contents” from the “Help” menu or by pressing the F1 key.
System Requirements
• IBM compatible personal computer with 2 GB RAM
• Windows XP, Windows Vista, or Windows 7 operating system
✓ NOTE: Windows 64-bit operating systems may require “Windows XP
Mode” download from Microsoft for “Panel Firmware Update (Dfuse)”
to run properly. See http://www.microsoft.com/windows/virtual-pc/
download.aspx
• VGA monitor
• For remote telephone connection, a ITU v.22bis standard 2400 baud Modem
• For local connection, an available computer USB 2.0 port and a Type A to
mini Type B USB cable.
• An Internet connection
• Hard disk drive with 50 MB available space for the software plus 18KB
available space for each account template fi le
How does RA4200 connect to a Console?
RA4200 can connect to the Console two ways:
• Remote connection over the telephone line using the computer’s modem.
• Local USB connection using a USB cable and the computer’s USB port.
Once the connection is made, the Console will check if its remote access
password matches the calling software’s password. If the passwords
match, access is granted.
Do I have to be connected to a Console to make programming changes?
Since Remote Access knows the Console’s programming structure,
you can modify an account template without being connected to a
Console. This means you can set all of the values for a specifi c Console
confi guration and then connect to a unit and send all of the values that
you have set. This is referred to as off-line Console confi guration.
How do I change Console settings while on-line?
While on-line with the Console, make any changes to the account
template then send the data to change the Console.
Can I make a template with the typical settings for all of my accounts?
Programming “templates” can be created to speed up programming
multiple Consoles. Common settings, such as the Central Station
telephone number, communicator format, Console and communicator
confi gurations which are shared by all of your accounts can be stored in
a generic account template. That template fi le can be used as a basis for
creating multiple customer account template fi les.
RA4200 Programming Software
9
7. Programming Outline
Use the following programming outline to guide you through the steps
required to set up the RA4200 software and program a PERS-4200
Console. Many of the programming options available in the RA4200
program can be left in their default settings, and do not need to be
changed for most installations.
Setup RA4200 Software
• Install the software on your computer (Section 7).
• Test your computer’s modem (if used) (Section 8).
• Start the RA4200 program (Section 9).
Customize an Account Template
• Open a new or existing account template (Section 10).
• Enter customer information (Section 10.1).
• Set the Console’s password and operational options (Section 10.2).
• Enter any wireless sensor ID codes for sensors that won’t be learned locally
(Section 10.3).
• Select the Console’s communication method and options for PSTN and/or
IP reporting (Section 10.4).
• Choose the general communicator reporting options and assign any custom
reporting codes (Section 10.5).
• Set the Reminder Message schedules (Section 10.6).
Program the Console with the Account Template
• Connect to the Console (Section 11.2).
• Set the Console’s time and date (Section 11.3).
• Send the account template data to the Console (Section 11.3).
✲ IMPORTANT! AFTER ANY PROGRAMMING CHANGES ARE MADE TO
A CONSOLE, PERFORM THOROUGH TESTING TO VERIFY THAT THE
CONSOLE OPERATES AS INTENDED.
8. RA4200 Software Installation
The RA4200 remote access software is available on Linear’s web site at
this link:
www.linearcorp.com/downloads.php
The installation program will create a directory on your hard disk drive.
Be sure that you have at least 50 megabytes free on the hard disk for the
program and any account template fi les that you create.
To Install the Remote Access Program:
1. Download the RA4200 programming software installation package
from the Linear Web site at the link shown above.
2. Extract the RA4200Setup.ZIP fi le to expand the fi les.
3. Browse to fi nd the SETUP.EXE fi le. Double-click on SETUP.EXE and
the installation program will start.
4. Click the Next button to install the Remote Access software. Follow
the on-screen instructions as the setup program creates the directory
and copies the program fi les onto your hard disk. The setup program
will also install a virtual COM port driver to support a USB connection.
If desired, select the check box to place a RA4200 Remote Access
icon your desktop.
✓ NOTE: If RA4200 already is on your system and you are performing a
reinstallation, or an update, you will be prompted to modify, remove, or
repair the RA4200 software.
✓ NOTE: IF RA4200 IS INSTALLED ON WINDOWS VISTA OR WINDOWS 7,
RIGHT-CLICK ON THE DESKTOP ICON, SELECT PROPERTIES,
SELECT THE COMPATIBILITY TAB, CHECK “RUN THIS PROGRAM IN
COMPATIBILITY MODE”, AND SELECT WINDOWS XP.
To Remove the Remote Access Program:
1. Press START, SETTINGS, CONTROL PANEL. Double-click on ADD/
REMOVE PROGRAMS.
2. Select Linear RA4200 and click ADD/REMOVE or CHANGE/
REMOVE button depending on your Windows Operating system.
✓ NOTE: Alternately, you can select UNINSTALL from the Linear RA4200
folder on the start menu.
10
9. Testing the Modem
A modem is used when connecting to a Console remotely, over the
telephone line. A modem is not required for local programming with a
USB cable.
When using a modem, be sure that the computer is running correctly
and that the modem is installed and working properly before you run the
RA4200 Remote Access Program.
Use the following steps to test the modem and determine the computer’s
COM port number that it is connected to.
To Test the Modem in Windows XP
Windows Control Panel can be used to test the modem and determine
what COM port the modem is connected to.
1. Press START, SETTINGS, CONTROL PANEL.
2. Double-click on PHONE AND MODEM OPTIONS.
3. Click on the MODEMS tab. The modem and the COM port used
should be shown.
4. Note the COM port number. It’s used when setting COM port in the
RA4200 Send/Receive window (see Section 11.1).
5. Click PROPERTIES and select the DIAGNOSTICS tab.
6. Click QUERY MODEM. If the modem is connected and working
properly, the Modem Information window will display detailed
Command and Response modem information. If the modem is not
working properly, Windows will notify you.
Windows XP Modem Test
11
10. RA4200 Software Overview
The RA4200 software is a Windows compatible program with menus and
tabs to select various account fi elds to make selections and enter data.
10.1 Starting the Program
To Run the Program:
Double-click on the RA4200 desktop icon or press START, point to ALL
PROGRAMS, Linear, RA4200 and click on RA4200.
The RA4200 program will launch, displaying the menu bar and icons, the
Account Template with its seven tabs, a communications status window,
and a connection status indicator at the bottom.
10.2 The Account Template Tabs
Seven tabs are available for the Account Template. Each tab displays
major areas for programming and administrating a PERS-4200 Console
installation.
The Account Template tabs function as follows:
Customer
Displays fi ll-in fi elds for details of the subscriber’s information for
the specifi c PERS-4200 installation. Fields include name, address,
telephone numbers, customer ID#, and a large fi eld for special
notes regarding the subscriber.
Console
Displays fi ll-in fi elds for setting information and options for the
specifi c PERS-4200 Console. General settings such as passwords,
siren enable, voice prompts, voice language, temperature limits,
activity timer and Night Mode time windows can be set. Several
other Console options and settings are also available in this tab. The
Console’s time and date settings are displayed.
Sensors
Displays the 16 wireless sensor zones of the PERS-4200 Console.
Each sensor zone displays its sensor ID number, sensor type,
supervision option, two-way audio option, and the current sensor
battery and supervision status.
Communicator
Displays Console connection options for public switched telephone
network (PSTN) and internet protocol (IP) reporting. Typical PSTN
settings are for the communicator’s Central Station telephone
numbers, account number, reporting format, audible dialing tones,
and dialing format. Typical IP settings are for Central Station IP
address and port numbers, IP account number, IP reporting format,
voice gateway IP address and port numbers.
Reporting Options
Displays reporting options for the Console. Options for AC failure
reporting, supervisory event reporting, mode switch reporting,
automatic answer, automatic status report interval, speakerphone
timer, two-way audio mode, dialing delay, and 4x2 reporting codes.
Reminder Messages
Displays the eight subscriber Reminder Message slots and their
options. Also displays an option for setting the Reminder timeout
interval and audio replay option. Each Reminder Message can
be enabled, set for a type, and programmed to an activation
schedule. An automatic system test reminder message can also be
programmed.
Log
Displays the event log of the PERS-4200 Console. After the log is
retrieved from the Console, this tab will show the system events with
a time and date stamp in the order that they occurred.
CONNECTION STATUS
INDICATOR
ACCOUNT TEMPLATE TABS
COMMUNICATIONS
STATUS WINDOW
RA4200 Customer Tab
12
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