is manual contains information regarding the basic installation, wiring and con guration of
the e3 Essential, e3 Essential Plusand e3 Elite browser-based access control systems. e e3
Essential is enclosed in a space-e cient and durable plastic housing. e e3 Essential Plus and e3
Elite are enclosed in a heavy-duty steel cabinet and feature a self-contained battery back-up with
a supervised power supply. All systems use the same control panel layout and system wiring.
1.1 Access Control Overview
Access control systems are designed to monitor and control access throughout a building or
restricted area. An access control system involves the use of an access device (card, PIN code,
etc.), which is presented at an entry device (reader/keypad) to gain access. When access is granted,
a door is unlocked for a pre-programmed amount of time and a transaction is recorded in a
database for reporting or tracking purposes.
1.2 System Overview
e e3 Essential / Plus is a one door, two reader access control system with immediate expansion
capability to four doors, eight readers via an optional software license (P/N ES-1DL or ES1DLB w/reader). e e3 Elite is capable of managing access for up to 72 doors and 144 readers
without an additional software license. e e3 Essential / Plus and e3 Elite include Ethernet
support, an integrated web server and Power over Ethernet (PoE) support.
Specifications
ProcessorCortex 1GHz
On-board RAM512MB DDR2 (333MHz)
Storage4 GB Micro SD
Power
Operating systemEmbedded Linux
Transactions per second> 30
Plastic enclosure (W x H x D): 12.25 in x 11.1 in x 2.23 in
Steel enclosure (W x H x D)17.75 in x 14.25 in x 6.5 in
Temperature specification-4°F to 120°F (-20°C to 50°C)
Features
Doors/Portals
Maximum readers8 (4 in/4 out)72 (36 in / 36 out)* 128(64in/64out)*
Inputs12108*192*
Outputs872*128*
Card holders (users)1,0005,0005,000
Access cards8,00080,00080,000
Cards per person123232
Card formats323232
Access levels25125125
Time Schedules25125125
Simultaneous system users81616
Online transactions15,00030,00030,000
ElevatorN/AYes*Yes*
* NOTE: Using optional expansion controllers
Linear 12VDC/24W (2A) PIP; P/N 0-291312RU
Linear 12VDC/60W (5A) PIP; P/N 0-299177RU (required for UL installations)
Note: The checklist
provides a logical
sequence for installing a
system.
1.3 Installation Overview Checklist
e following list presents the steps required for successfully installing an e3 system.
ᆖ Mount the enclosureᆖ Connect the readersᆖ Wire the inputs and outputsᆖ Connect power to the systemᆖ Obtain IP address and other TCP/IP information from network administratorᆖ Con gure the e3’s network settingsᆖ Connect the e3 to a local area network (LAN)ᆖ (Optional) Add licenses for additional doors and readers
e following illustration shows the e3 control panel wiring and components.
AUX INPUT 4
AUX INPUT 3
AUX INPUT 2
AUX INPUT 1
AUX RELAY 4
AUX RELAY 3
AUX RELAY 2
AUX RELAY 1
Note: Wiring methods
shall be in accordance
with the National
Electrical Code/NPFA 70
and all local codes.
Note: The terminals
are designed to accept
16-22 AWG, solid or
stranded wire.
Note: To factory default
the system, press & hold
S1 for 20 seconds. When
released, the system
will start the factory
default process. It is
VERY important to wait
2-3 minutes for a solid
blue LED (DL1) before
programming the system.
All information including
license keys will need to
be re-entered.
DOOR 3
CONTACT
REX 3
DOOR 3
LOCK
INPUT
GND
INPUT
GND
NCCNO
DOOR 3DOOR 4
DOOR 1DOOR 2
l
NCCNO
DOOR 1
LOCK
REX 1
INPUT
GND
INPUT
DOOR 1
CONTACT
AUX IN 4
GND
AUX IN 3
GND
AUX IN 2
GND
AUX IN 1
GND
NC
C
NO
NC
C
NO
NC
C
NO
NC
C
NO
OUT READER 4
D0
D1
l
12V
S2: Hardware reset
S1: Factory default
12V
+
D0
DOOR 4
CONTACT
REX 4
IN READER 4
DOOR 4
LOCK
INPUT
GND
INPUT
GND
NCCNO
+
1
RESET
D1
l
NCCNO
DOOR 2
LOCK
INPUT
REX 2
GND
LED BANK
DL17
DL16
DL15
DL14
DL13
DL12
DL11
DL10
DL9
S2
S1
3
INPUT
GND
DOOR 2
CONTACT
D0
D1
l
12V
DL8
DL7
DL6
DL5
DL4
DL3
DL2
DL1
12V
+
IN READER 2OUT READER 2
D0
+
D1
l
OUT READER 3
D0
D1
l
12V
Micro SD
SLOT
12V
+
D0
+
D1
Figure 2.1. Board Layout
Table 2.1: LED IndicatorsTable 2.2: Default I/O States
LEDCondition
1 DL17Red On = Power On Middle Board
2 D9Red On = Power On Bottom Board
3 DL1Blue On = System is Rebooted
DL1 to DL16Blue On = System is Booting
4 DL19, DL18Blue Blink = Network Connection
NOTE: System start up time is approx. 60 secs.
AttributeDefault State
Door Status Inputs
Normally Open, Unsupervised, 8 Sec. Held Open Time
REX InputsNormally Open, Momentary, Unsupervised
Auxiliary InputsNormally Open, Unsupervised
Door Lock Outputs Not Energized, Single Pulse, 3 Second Unlock Time
Aux OutputsNot Energized, Single Pulse, 3 Seconds On
Note: This device
complies with Part
15 of the FCC Rules.
Operation is subject
to the following two
conditions: (1) this device
may not cause harmful
interference, and (2) this
device must accept any
interference received,
including interference
that may cause
undesired operation.
e Essential housing is designed to accommodate the necessary wiring connections for most
installations. Knock-outs are provided at the back-plate of the housing. e enclosure should be
mounted vertically on a wall, in a secure location within normal temperature and humidity levels.
Installing the Panel
1. Run all necessary wires to the panel location.
2. Remove the enclosure’s cover by removing the two screws in the front of the housing.
3. Level the enclosure on a sturdy wall. Mark the mounting holes with a pencil.
4. Partially insert screws into the top two mounting holes and hang the enclosure on the screws.
5. Pull all wires through the knock-out holes in the enclosure. Label each wire according to its use.
6. Recheck for level, insert the two lower screws, and tighten all four mounting screws.
Note: Choose a centrally
located, secure, clean
and dry area near an
AC power source. Avoid
mounting the panel within
6 feet of any equipment
that generates electrical
interference.
Caution: This equipment
includes electronic
components that are
highly sensitive to
static electricity. Please
discharge by touching
an earth ground before
installing or handling this
equipment.
Note: The plastic housing
will not accommodate a
backup battery. If using
a backup battery, a
separate housing must
be installed.
If running surface wires, 6 extension legs may be snapped onto the back of the enclosure to
provide additional space behind the enclosure for the wires.
Note: Choose a centrally
located, secure, clean
and dry area near an
AC power source. Avoid
mounting the panel within
6 feet of any equipment
that generates electrical
interference.
Caution: This equipment
includes electronic
components that are
highly sensitive to
static electricity. Please
discharge by touching
an earth ground before
installing or handling this
equipment.
3.2 Mounting the Essential Plus and Elite
e e3 Essential Plus and e3 Elite enclosure is designed to accommodate one or two 12VDC 7Ah
backup batteries and the necessary wiring connections for most installations. Conduit knock-outs
are provided on all sides of the enclosure. e enclosure should be mounted vertically on a wall in
a secure location within normal temperature levels. A minimum of 12 inches of space around all
sides of the enclosure is recommended.
Installing the Panel
1. Run all necessary wires to the panel location.
2. Remove the enclosure’s cover by removing the door of the housing. Unlock the door and
disconnect the ground wire. e door may be lifted out of the hinge slots.
3. Remove the metal cabinet knock-outs required for wire entry.
4. Level the enclosure on a sturdy wall. Mark the mounting holes with a pencil. ( e cabinet
can be vertically or horizontally mounted depending on space requirements.)
5. Partially insert screws into the top two mounting holes and hang the enclosure on the screws.
6. Pull all wires through the knock-out holes in the enclosure. Label each wire according to its use.
7. Recheck for level, insert the two lower screws, and tighten all four mounting screws.
8. Install bushings as needed in cabinet knockouts to protect wires from damage.
9. Re-install the door and connect the ground wire to the door.
e Essential panel requires a 12VDC, 2A supply (not included). For UL installations, a Linear
Plug in Power supply (PIP) is required (see below). e Essential may also be powered by a high
Power over Ethernet (PoE) injector using an optional Linear PoE module.
♦ Linear 12VDC/24W (2A) PIP; P/N 0-291312RU
♦ Linear 12VDC/60W (5A) PIP; P/N 0-299177RU (required for UL installations)
♦ Linear e3 PoE module; P/N 620-100159 (requires additional high power PoE injector).
4.1 Essential Power Connection
Power Supply Connection
Caution: A 12VDC power
supply MUST be used.
Incorrect voltage will
damage the product and
void the warranty.
Note: Power should only
be applied to the system
when all connections are
secured and tested.
Cable Specifi cations
for power: 16 AWG
Belden (2 conductor) or
equivalent. Maximum
distance: 6 feet (1.8
meters).
Note: Wiring methods
shall be in accordance
with the National
Electrical Code/NPFA 70
and all local codes.
1. Connect the +12VDC from the power supply to the +12VDC terminal on the panel.
2. Connect the -12VDC from the power supply to the -12VDC terminal on the panel.
3. Connect an earth ground to the green earth ground lead provided in the enclosure.
4. Turn on the power supply. If using a PIP for the power supply, it must be plugged into a
dedicated receptacle that is not controlled by a switch.
5. e power LEDs (DL17 and DL9) on the panel will turn on to indicate power is present..
Note: A green wire pigtail for
earth ground is provided in all
e3 enclosures
Note: The settings in the
Essential must match the
requirement (normally
open or normally closed)
of the power fault
detection device.
Power Fault Connection
e controller is equipped with a power fault input that can be utilized as follows:
1. Determine whether your power fault input device uses a normally closed or normally open
con guration. Please refer to instructions provided by the manufacturer.
2. Connect the power fault input device to PIN 3 and PIN 4 on the terminal strip.
3. Verify that the power fault input device is functioning properly.
TMP TMP +
FLT FLT +
–
+
Power Fault Input
Figure 4.2. Essential Power Fault Connection
Tamper Protection
A tamper switch is mounted inside the enclosure and is pre-wired to the tamper input on the
terminal strip. If the Essential cover is removed for any reason the tamper switch will activate,
triggering a condition that can be linked to an event action in programming (e.g., send an e-mail
or generate an output).
e Essential Plus and Elite include a factory installed power supervision module as shown in
Figure 4.3.
Power Supply Connection
Caution: A 12VDC power
supply MUST be used.
Incorrect voltage will
damage the product and
void the warranty.
Cable Specifi cations
for power: 16 AWG
Belden (2 conductor) or
equivalent. Maximum
distance: 6 feet (1.8 meters).
Note: Wiring methods
shall be in accordance
with the National
Electrical Code/NPFA 70
and all local codes.
1. Connect the +12VDC from the power supply to the red lead on the panel.
2. Connect the -12VDC from the power supply to the black lead on the panel.
3. Connect an earth ground to the green earth ground lead provided in the enclosure.
4. Turn on the power supply. If using a PIP for the power supply, it must be plugged into a
dedicated receptacle that is not controlled by a switch.
5. e power LEDs (DL17 and DL9) on the panel will turn on to indicate power is present.
6. Connect the leads to the battery (see below).
DUAL BATTERY INSTALLATION
To Power Supervisor &
Battery Charger Module
BLACKBLACK
Use minimum of 12GA stranded wire.
TMP TMP +
FLT FLT +
+
Earth
Ground
Lead
-
+
-
12VDC
- +
Connect Batteries in Parallel !!!
BATTERY #1BATTERY #2
REDRED
Use insulated terminals on battery terminals.
Figure 4.3. Essential Plus and Elite Power Connection
Note: The system will
not power up using the
backup battery. The
12VDC power must be
present to power up the
system.
Battery Connection
e Essential Plus and Elite provide charging and space for up to two 12VDC/7Ah sealed lead-
acid batteries (not included). e battery provides standby power when the primary power source
is lost. e control panel will utilize backup battery until the battery voltage reaches 11VDC at
which point the entire system shuts down.
Connecting Batteries in Parallel
Note: Replace the backup
battery every 2 to 3 years.
Connecting batteries in parallel will double the capacity (amp hours) of the backup while
maintaining the proper voltage. Parallel connected battery connection is shown in Figure 4.3.
Note: Parallel connected batteries will take approximately twice as long to charge as a single battery.
Warnings:
♦ Use caution when installing batteries. Incorrect use can damage the battery, controller or can
cause a re.
♦ Connect a maximum of two identical batteries in parallel. DO NOT connect batteries in
series. is will damage your system and void the warranty.
Note: Each e3 controller
consumes 200 mA of
current at 12VDC (2.4W).
Note: When a power
fault is detected, and the
battery backup is used,
the e3 may be confi gured
to back up database and
log fi les to the microSD
card.
Note: A PoE module
is required for each
controller that will use the
PoE option.
1. Determine the total standby load of the system by adding the maximum and standby current
draw of the devices connected to the panel. For example, if the system consists of the control
panel (200 mA) and one 75 mA reader the total standby load is 275 mA (200 mA+ 75 mA).
2. Divide the total standby load by 1000 to convert it to amps. For example, 275 / 1000 = .275.
3. Divide the amp-hour rating of the battery by the total standby load to determine the standby
time for the system. For example, 7.0 / .275 = 25.5 hours standby time using a 7 AH battery
with a system that consists of the control panel and one 75 mA reader.
Power Fault
If AC power loss is detected, the power supervision module will automatically switch to the
backup battery and activate the fault input. e fault input can be con gured via programming to
trigger an event such as e-mail or popup message. e transaction will be logged in the history of
the controller.
Tamper Protection
A tamper switch is mounted inside the enclosure and is pre-wired to the tamper input on the
terminal strip. If the cover is removed for any reason the tamper switch will activate, triggering a
condition that can be linked to an event action in programming (e.g., send an e-mail or generate
an output).
4.3 PoE Connection (optional)
All e3 systems can be powered using Power over Ethernet (PoE), which is a method for providing
power via Ethernet cabling. To place the controller in PoE mode, move the Power Input Jumper
to the left position as illustrated in Figure 4.4.
A Power over Ethernet installation must use a high-power 30W PoE injector and the Linear
E3-POE module. Refer to the PoE module’s installation guide for speci c installation information.
Note: Linear E3-POE
module; P/N 620-100159
(requires additional high
power injector) Linear
30W PoE injector:
POE-PLUS
All e3 systems have the capability of monitoring door status (door contact) inputs, request to exit
(REX) inputs, and auxiliary general purpose inputs.
All inputs are assigned default features that can be con gured as needed. e following table
shows the default states for each of the inputs:
Table 5.1: Default Input States
Input Default State
Door Status InputsNormally Open, Unsupervised, 8 Second Held Open Time
REX InputsNormally Open, Momentary, Unsupervised
Auxiliary InputsNormally Open, Unsupervised
Door Status Input
e door status input monitors whether the door is in an open or closed state. A door status
switch (typically a magnetic reed switch) will change states when the door is opened or closed.
e door status input does not require any programming to enable however, you will have to
select either normally open (NO) or normally closed (NC) operation in the panel. Simply
connect a magnetic reed switch to the appropriate door input as shown in the control panel
illustration, Figure 2.1.
Request To Exit
e Request to Exit (REX) input is a momentary input closure that activates the door output
relay for the same amount of time as a valid card swipe or keypad entry. REX devices can include
a press-to-exit switch on the inside of a door or a passive infrared detector (motion detector),
which allows convenient egress. e REX input does not require any programming. Simply
connect a normally open, momentary input device to the REX inputs as shown in the control
panel illustration, Figure 2.1.
Auxiliary Inputs
e auxiliary inputs are general purpose inputs that can be used with a variety of input devices
including CO2 detectors, alarm system integration, etc. ese inputs can be con gured via
programming to trigger a de ned action such as to activate an auxiliary output.
All inputs may be con gured for normally open or normally closed contacts with supervision
or non-supervision. Use standard 1k ohm resistors for supervision. Refer to Figure 5.1 for the
acceptable wiring con gurations.
Cable Specifi cations:
22 AWG Belden or
equivalent. Maximum
distance: 2000 feet.
Note: Wiring methods
shall be in accordance
with the National
Electrical Code/NPFA 70
and all local codes.
SUPERVISEDUNSUPERVISED
Resistor Value = 1k Ohm
Normally Open
Normally Closed
Normally Open
Normally Closed
Figure 5.1. Input Circuit Confi gurations
Tamper Protection
A tamper switch is mounted inside the enclosure for connection to pin 5 and pin 6 on the
terminal strip. If the cover is removed for any reason the tamper switch will activate, triggering a
condition that can be linked to an event action in programming (e.g., send an e-mail or generate
an output).
All e3 systems have door lock relays and auxiliary output relays that may be activated in response
to reader activity, time schedules or input conditions. All relays are Form-C SPDT and provide
non-powered dry contacts rated for 1A. e number of available door lock relays and auxiliary
output relays will depend on the number of licensed doors.
Output Defaults
All outputs are assigned default features that can be con gured as needed. e following table
shows the default states for each of the outputs:
Table 5.2: Default Output States
Output Default StateDefault Response
Door Lock OutputsNot Energized, Single Pulse
Aux OutputsNot Energized, Single PulseNo default response. Must be configured via programming.
3 second unlock time in response to corresponding reader
activity (Reader 1 activates door 1 lock relay)
Wiring Requirements
e cable must be the proper gauge for the current load and should not be routed in parallel
with other wiring especially high voltage or AC wiring. Refer to the Table 5.3 for wiring
Caution: Do not use the
control panel’s power
supply for the locking
device.
A separate power
supply must be used
.
5.4 Door Lock Outputs
e door lock outputs can be con gured to operate in fail-secure or fail-safe modes.
Wiring the Door Locks
Connect locking devices to the door relay as shown in Figures 5.3 through 5.5. Refer to the door
strike speci cations to determine the appropriate voltage and con guration. WAR NING : Do not
use the control panel’s power supply for the locking device. A separate power supply must be used.
CONTROL PANEL’S
DOOR LOCK RELAY
NC
C
NO
Caution: The diode or
MOV must be installed as
shown in the illustrations.
Failure to install these
protection devices may
damage the control board
or erratic operation.
Note: Wiring methods
shall be in accordance
with the National
Electrical Code/NPFA 70
and all local codes.
DC POWER
SUPPLY
+
-
DIODE 1N4933
OR
EQUIVALENT
+
-
DC DOOR STRIKE
Figure 5.3. Fail Secure DC Door Strike (without power, door strike is locked)
CONTROL PANEL’S
DOOR LOCK RELAY
NC
C
NO
DC POWER
SUPPLY
+
-
DIODE 1N4933
OR
EQUIVALENT
+
-
DC DOOR STRIKE
Figure 5.4. Fail Safe DC Door Strike (without power, door strike is unlocked)
CONTROL PANEL’S
DOOR LOCK RELAY
NC
C
NO
AC POWER
SUPPLY
MOV SNR-D56K2
OR
EQUIVALENT
AC DOOR STRIKE
Figure 5.5. Fail Secure AC Door Strike (without power, door strike is locked)
e control panel can accept up to 8 readers or keypads. Each reader port on the panel supports a
12VDC reader with Wiegand output format. Readers can be installed as primary (entry) readers
for each door as well as optional secondary (exit) readers.
e maximum power available for individual reader is 750 mA @ 12 VDC with a combined
maximum of 1.5A for the controller. Determine the reader’s power consumption by referring to
the documentation included with the reader. Exceeding the maximum current for individual readers
or for the controller will damage the protection fuses and void the warranty.
Wiring Readers
Caution: Improper
power wiring will damage
the fuse and void the
warranty.
e e3 controller must be located in a trusted network environment where a protected network
Caution: The system is
exposed to potential risks
if installed on a network
without proper security
precautions. Consult the
appropriate on-site IT
administrator.
Note: If a DHCP server
is present, IP Addresses
are dynamically
assigned. A static IP
address is strongly
recommended for the
controller because a
DHCP Server may assign
a new IP Address.
security system ( rewall, etc.) is installed and maintained. Obtain the following information from
your network administrator before con guring the controller:
♦ IP address♦ Subnet Mask♦ Gateway♦ DNS 1 and 2
7.1 Preparing for the Network
To allow for the e3 to be recognized on the local network, it is necessary to change the controller’s
IP address as follows:
1. Connect your programming computer directly to the Ethernet port of the controller as shown
in Figure 7.1. (You may also connect the computer and controller to an Ethernet Switch.)
LAN LED
ETHERNET
Figure 7.1. Connecting to the Control Panel
2. Assign a static IP address of 192.168.0.149 to the computer. (For instructions on how to
change the static IP address of a Windows computer, please visit: http://technet.microsoft.
com/en-us/library/ 710457).
3. After assigning the static IP address,
open a web browser and
enter the IP address of the
controller (Default = 192.168.0.250).
4. e controller presents the e3 page as shown in Figure 7.2. To log on, enter the default user
5. Browse to the Network Con guration (IP address) page as shown in Figure 7.3. Enter the
static IP address, Subnet Mask, Gateway and DNS server so that it matches the requirements
of the local network. (Refer to the User Manual for complete programming information.)
Figure 7.3. Network Settings Page
Note: The system
data will be lost if the
controller is powered
down without performing
Save & Reboot.
Cable specifi cation:
CAT 5 or better with an
RJ-45 connector wired
straight through to a
network hub, switch or
router.
6. Click Save & Reboot and the system will reboot. (Reboot will take approximately 2 minutes.) Note:
e system data will be lost if the controller is powered down without performing Save & Reboot.
7. Disconnect the programming computer from the control panel. e e3 is now ready for the
local network.
7.2 Connecting to the Network
1. Pull an Ethernet cable through the opening in the enclosure nearest the Ethernet port.
2. Plug the RJ-45 connector into the Ethernet port on the controller.
3. Connect to the local area network (LAN) as shown in Figure 7.4.
Internet
eMerge e3
LAN
Router
Client Computer
Figure 7.4. Connecting the Essential to a LAN
If the network connection is functioning properly, the LAN LEDs on the control panel will
illuminate as shown in Figure 7.5. e local computers will then be able to access the system by
entering the IP address of the controller.
Note: LAN connection
is only required for
monitoring, reporting
and confi guration. Once
confi gured, the Essential
will operate without a
LAN connection.
Note: The Server
and Client require
independent network
connections
7.3 Adding a Client
e e3 Elite provides the ability to add additional controllers to expand the amount of doors, inputs
and outputs. ese additional controllers are referred to as clients. A client can be mounted on top of
the main controller (server) or in a separate enclosure
Mounting a Client to a Server
1. Disconnect power from the controller.
2. Remove the 4 screws securing the shield over the controller.
3. Position the expansion board over the 4 existing stando s and fasten using the stando s included
with the new controller. Do not over-tighten or the expansion controller could be damaged.
4. Install the shield over the expansion board using the 4 screws removed in step 2.
5. Connect the client and server to the network and apply power. e client’s power connection
must be connected to the output of the power supervision module or you can use the approved
PoE module. See section 4 in this manual for power connections.
7.4 Configuring the Client and Server on the Network
IP Installer is a utility located on a thumb drive shipped with all e3 systems. e purpose of
this utility is to locate the server and client on the network. It also provides a simple method of
changing the IP address of the controller(s).
Run IP Installer
Note: You will have to
change or modify the
fi re wall settings the fi rst
time IP installer is run.
Note: Consult the
appropriate on-site IT
Administrator when
changing the IP Address,
Subnet Mask and
Gateway.
1. Connect all eMerge e3 controllers to the local network.
2. Connect the thumb drive (included with the e3) to a Windows computer on the local network.
3. Locate IPInstaller.exe and double-click the le.
4. IP Installer will open. Click Scan to search the network for e3 controllers.
5. When controllers are identi ed they will be listed in IP Installer.
IP Addresses of Server and Client
Figure 7.7. IP Installer
Change the IP Address of Server and Client
e default IP address of the server and client is 192.168.0.250. To avoid con ict on the network,
the IP address of the client and server must be changed as follows:
1. Connect the server to the network.
2. Open IPInstaller.exe and click Scan.
3. Select the server from the list and click Set Network.
4. Enter a new IP address for the server. is information must be provided by the IT
Administrator.
5. Change the Subnet Mask and Gateway to meet the requirements of the local network.
6. Enter the IP Installer password (default = 4321) and click OK.
7. Connect the client to the network and repeat steps 1 through 4 to change the client’s IP
address.
5. e client will appear in the list. Click the Use/Not Use button to link the client to the server.
e button will display Use when the client is successfully linked to the server.
6. Click the Door icon and verify that the client doors are listed. e client and server are now
linked together.
7.5 Programming the System
e e3 system provides the ability to access and manage the system from a web browser on
any local or remote computer. e system can be programmed using a simple Wizard tool,
which allows the user to con gure the basic settings of the eMerge system. Visit the Wizard
at any time by clicking icon
Refer to the User Programming Guide (P/N 620-100240) for speci c programming and
con guration instructions.
in the lower left corner of the Linear programming window.
• Check setting of JP1 on middle board (near input power connector) to ensure that the
jumper is in the appropriate position for your desired power source.
• Measure input power for +12VDC
• If RED LED’s are off, then input fuse may be blown. This fuse is not field-replaceable.
The control panel powers up
but does not respond to card
readers or inputs.
No network communication
exists with the control panel.
I have an unlicensed
controller, how do I obtain a
license key?
How to reboot the system?
How to clear the memory
of the system and restore
factory defaults?
• Measure power at reader connectors. If no voltage is present, then reader fuse may be blown.
• Bring reader and/or input and connect directly at the panel. If it works at the panel, the
wire run may be faulty.
• If LAN LED’s are off or solid, then no physical network connection exists. Check network cabling.
• Verify the Subnet Mask, Gateway, DNS and IP address as provided by the network admin.
• The MAC address is printed on the controller. Using the MAC address, the license key can
be obtained by visiting http://www.e3upgrade.com/ and entering the MAC address.
• Hardware Reboot system: Momentarily press switch S2 on middle board (near bank of 16 LED’s).
• Press and Hold switch S1 for full 20 seconds on middle board (near bank of 16 LED’s).
• You may also reboot and factory default the system using the GUI software.
Note: If factory defaulted, all configuration information will be lost including the license key. To
retrieve the license key, visit www.e3upgrade.com and enter the MAC address of the controller
(MAC Address is printed on the product ).
For further troubleshooting assistance, please visit the following online resources:
♦ Check that all used inputs and outputs are correctly functioning with the connected devices.
♦ Check that system and log backups are occurring at scheduled times.
♦ Check for proper operation of backup battery. As a precaution, backup system data before
performing a battery test.
9.2 Maintenance
e e3 system requires very little maintenance. It is recommended to check the following every 6 months:
♦ Cover or door is secure
♦ Enclosure is clean and dry
♦ All wires are securely connected to the terminals
9.3 Service
ere are no user serviceable parts on the e3 controller or on the power supervision and battery
charger module. Contact technical service for assistance if you are experiencing operational
di culties.
Batteries used for the power backup should be replaced every 2-3 years. If using two batteries,
always replace both batteries with new, identical batteries.