LG Q720VS Users manual
USER GUIDE
ENGLISH
Copyright ©2019 LG Electronics Inc. All rights reserved.
MFL71485801 (1.0) www.lg.com
Important Customer Information
Before you begin using your new phone
Included in the box with your phone are separate information leaflets. These
leaflets provide you with important information regarding your new device.
Please read all of the information provided. This information will help you to
get the most out of your phone, reduce the risk of injury, avoid damage to
your device, and make you aware of legal regulations regarding the use of
this device.
It’s important to review the Product Safety and Warranty Information guide
before you begin using your new phone. Please follow all of the product
safety and operating instructions and retain them for future reference.
Observe all warnings to reduce the risk of injury, damage, and legal
liabilities.
1
Table of Contents
2
Important Customer Information...............................................1
Table of Contents .......................................................................2
Feature Highlight ........................................................................5
Using the Stylus Pen ........................................................................................... 5
Camera features ................................................................................................... 6
Sound quality and effects .................................................................................. 17
Floating Bar .........................................................................................................18
Google Assistant .................................................................................................19
Face Recognition ................................................................................................20
Fingerprint recognition ......................................................................................22
Always-on display...............................................................................................25
Notes on Water Resistant Properties ...............................................................26
The Basics ................................................................................ 28
Phone Overview ..................................................................................................28
Installing the SIM card and memory card .......................................................32
Removing the memory card ..............................................................................33
Charging Your Phone ......................................................................................... 34
Turning Your Phone On and Off ....................................................................... 37
Touch Screen ......................................................................................................38
Getting to Know the Home Screen ...................................................................41
Setting Your Lock Screen ..................................................................................50
Memory card encryption ...................................................................................53
Entering text .......................................................................................................54
Capturing a Screenshot .....................................................................................59
Content sharing ..................................................................................................59
Table of Contents
Useful App ................................................................................ 61
App Shortcuts .....................................................................................................61
Audio recording features ...................................................................................62
Calculator ............................................................................................................63
Calendar ..............................................................................................................63
Camera ................................................................................................................65
Clock ....................................................................................................................85
Contacts .............................................................................................................. 87
File Manager .......................................................................................................92
Gallery .................................................................................................................93
Game launcher ................................................................................................... 97
LG Health ............................................................................................................ 97
Messaging ...........................................................................................................99
Music ................................................................................................................. 102
Multi-tasking feature .......................................................................................104
Phone ................................................................................................................ 106
QuickMemo+ ..................................................................................................... 112
Voicemail ............................................................................................................ 115
Google Apps ...................................................................................................... 116
Settings ....................................................................................118
Settings .............................................................................................................. 118
Network & internet ............................................................................................ 118
Connected devices ........................................................................................... 124
Sound ................................................................................................................ 128
Display ............................................................................................................... 129
Lock screen & security .................................................................................... 132
Extensions ......................................................................................................... 136
Apps & notifications ........................................................................................ 138
Battery ............................................................................................................... 139
Storage .............................................................................................................. 140
Accounts ........................................................................................................... 140
Accessibility ....................................................................................................... 141
Google ............................................................................................................... 144
System ............................................................................................................... 144
System updates ................................................................................................ 146
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Table of Contents
4
Appendix ................................................................................. 147
Phone software update .....................................................................................147
Anti-Theft Guide .............................................................................................. 148
Open Source Software Notice Information ................................................... 148
Regulatory Information (FCC ID number, etc.) ............................................. 149
Trademarks ....................................................................................................... 149
Laser Safety Statement ................................................................................... 150
More information .............................................................................................. 150
Safety .......................................................................................152
Safety Information ........................................................................................... 152
Consumer Information about Radio Frequency Emissions.......................... 153
Consumer Information on SAR ...................................................................... 156
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices . 158
Caution! Avoid Potential Hearing Loss .......................................................... 160
TIA Safety Information ..................................................................................... 161
Part 15.19 Statement ....................................................................................... 164
Part 15.21 Statement ....................................................................................... 164
Part 15.105 Statement ..................................................................................... 164
Safety Information ........................................................................................... 165
FDA Consumer Update ....................................................................................170
LIMITED WARRANTY - USA ...............................................182
Feature Highlight
Using the Stylus Pen
You can create a memo using the stylus. With the Pen Pop feature, you can
quickly access Memo apps when you pull the stylus pen out.
: Hides/displays the Pen Pop options. Touch and hold the icon to
delete or move it.
: Opens the Pop Memo feature to write a memo.
: Opens Coloring book.
: Opens Draw chat to record as you draw and share it with others.
When you start drawing, it automatically records. Tap to save your
drawing. Then, tap to share it. The drawing chat file will be saved as a
GIF in Gallery.
: Opens QuickMemo+. For further information, see
: Add a shortcut to the app of your choice up to 5 apps. Touch and
hold a shortcut app to edit the shortcuts and rearrange them.
QuickMemo+
.
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Feature Highlight
6
Camera features
Studio
You can create studio level photos by using Spotlight and Backdrop features
in the camera.
Spotlight
You can apply various lighting effects while taking photos.
1. Tap
Home > Camera, then tap Studio.
2. Tap
3. Tap the desired lighting effect icon.
4. When Studio effect is available. appears on the screen, tap
Spotlight to select a lighting effect.
Spotlight icon
Spotlight
options
to take a photo.
The Studio feature may not work if the camera cannot recognize the
subject.
While taking a selfie, tap 3D Lighting to adjust the color
temperature and brightness level. You can also change the light
location by dragging
3D Lighting.
Capture
Feature Highlight
Backdrop
You can apply various effects for background while taking portrait photos.
1. Tap
Home > Camera, then tap Studio.
2. Tap
Backdrop to select a backdrop effect.
3. Select a background color you want to apply.
Backdrop icon
Background colors
.
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Feature Highlight
8
Portrait
You can create an artistic portrait photo, whereby the subject is in focus and
the background is blurred. You can also edit the image by applying lighting
or color effect to the background.
NOTES
• While taking a photo, keep the distance to your subject to 1.3 ~ 5 feet.
• This feature is not available if the surroundings are too dark.
1. Tap Home > Camera, and tap Portrait.
2. Drag the slide bar to the left or right to adjust the blur strength.
Adjust blur strength.
3. When Portrait is available. appears on the screen, tap Capture to
take a photo.
The Portrait feature may not work if the camera cannot recognize the
subject.
Feature Highlight
Makeup Pro
While taking selfies, you can apply various makeup techniques.
When using the front camera, adjust the skin tone and apply eye and lip
makeups.
Tap Home > Camera, switch to the front camera, then tap
1.
Makeup Pro.
2. Select a desired makeup option, then drag the slide bar to the left or right
to adjust the effect.
When you select None, the slide bar disappears.
3. Tap
Capture to take a photo.
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Feature Highlight
10
AR features
You can use various AR (Augmented Reality) features with the Camera app.
You can create your own My Avatar, AR Emoji, or AR Sticker for rich
content. My Avatar helps you create a cartoon version of yourself and
customize it. AR Emoji help you create 3D animated animal emojis that
mimic facial expression. AR Sticker allows you to choose from several
different stickers to use on a photo or video while facing your camera.
Creating My Avatar
1. Tap Home > Camera, switch to the front camera, then tap
Camera effect > AR features.
2. Tap
My Avatar > Create your own avatar to take a photo.
Follow the on-screen instructions to align your face on the screen.
To make My Avatar by using one of the saved photos from Gallery, tap
Gallery.
3. Select My Avatar's gender and select details including avatar type, skin
tone, hairstyle, and clothes, then tap OK.
Taken photos are saved in Gallery.
Feature Highlight
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Feature Highlight
12
Creating My Avatar, AR Emoji, AR Sticker
1. Tap Home > Camera, switch to the front camera, then tap
Camera effect > AR features.
2. Select an option you want to record.
My Avatar AR StickerAR Emoji
3. To take a photo, tap Capture. To record a video, tap Record.
Taken photos are saved in Gallery.
Feature Highlight
Using Avatar Stickers
1. Tap Avatar Sticker on the LG Keyboard.
2. Select the desired Avatar Sticker.
Avatar
Sticker icon.
Select My
Avatar.
Using Ani Sticker
1. Tap Ani Sticker on the LG Keyboard.
2. Select the desired My Avatar.
3. Tap
Record to record voice and video, and then tap Stop to save.
Ani Stickers with various facial expressions, motions, and voices are
created.
4. Tap
Upload to upload Ani Sticker.
Tap Play to preview the created Ani Sticker.
Select an
Ani Sticker.
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Feature Highlight
14
AI CAM
You can use the AI Cam feature to automatically recognize the object when
taking a photo or recording a video for an optimal quality.
1. Tap
Home > Camera, then tap AI CAM.
2. When the object is recognized, the best effect for the scene is applied.
To apply other effects, tap the scene icon.
A wide range of categories, such as portrait, animals, food, sunrise,
sunset, landscape, sky, beach, babies, flowers and text, can be
recognized automatically.
NOTE The result of the scene recognition may differ depending on the illumination or the
location of the subject while taking photos. Keywords do not appear on the actual photos
or videos.
Feature Highlight
Cine shot
You can record a moment and make a video with only a part of the scene in
motion.
While recording a video, hold the device steady. After recorded, rub the
area in the video you want in motion. The selected area starts moving and
the rest of the video remains still.
1. Tap
Home > Camera, then tap More > Cine shot.
2. Tap
Record to record a 3 second video.
Hold the device steady while recording the video.
3. Tap Edit and rub the area you want in motion with the cine shot effect.
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Undo
Redo
Select the area to
move.
Erase to erase the selected area.
Tap
Loops forward to play the selected area in motion forward
Tap
repeatedly.
Loops back and forth to play the selected area in motion
Tap
forward and backward repeatedly.
4. Tap SAVE .
The selected area will be in motion.
Play forward and
backward repeatedly.
Play forward
repeatedly.
Erase the selected area.
Feature Highlight
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Cine Video
You can record a movie-like video.
1. Tap
Home > Camera.
2. Ta p More >
3. Tap
zoom in/out around a specific area.
adjust the vignette and strength for each Cine effect. This feature
cannot be changed after you have started recording.
NOTES • The Point Zoom feature supports a zoom speed of up to 3x.
Cine Video.
Record to record a video.
Point Zoom: Record a video by selecting the point zoom feature to
Filter: Select an effect to apply to the recording. You can also
• This feature only supports video recordings in standard angle.
Feature Highlight
Graphy
You can adjust the white balance, ISO and shutter speed referring to the
recommended images.
1. Tap
Home > Camera.
2. Tap Manual Camera.
Settings and then tap Graphy photos to activate the
3. Tap
feature.
4. Tap
Graphy and select the desired scene from the recommended
images.
5. Tap
Capture to take a photo.
NOTES • This feature is available only in the Manual camera mode.
• You can add more scenes by tapping Add and downloading the Graphy app from
Play Store. You may be charged for data usage, depending on your pricing plan.
Sound quality and effects
DTS:X 3D Surround
You can play a song or video in three-dimensional, immersive and vivid
sound. Connect to an earphone, speaker or other external audio devices to
use this feature.
Tap
Home > Settings > Sound > Sound quality and effects, then tap
DTS:X 3D Surround,
Adjusting the sound direction
You can adjust the sound direction as desired.
1. Tap
Home > Settings > Sound > Sound quality and effects >
DTS:X 3D Surround.
2. Select the desired sound direction.
ON/OFF to activate this feature.
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Feature Highlight
18
Floating Bar
Floating Bar overview
You can access frequently used features, including Shortcuts, Screen
capture, Music player, and Quick contacts by touching and swiping the
floating bar on the screen.
To enable the floating bar, tap Home > Settings > Extensions >
Floating Bar and then tap ON/OFF on the top of the screen.
Opening and closing the Floating Bar
To open the floating bar: Tap View all or View all.
To close the floating bar: Tap Fold or Fold.
Floating Bar
To access the rest of the bar options, swipe left or right on the floating
bar.
Moving the floating bar position
You can set the area in which the floating bar can move or be pinned. In the
Floating Bar menu, tap Position, then select from Right and left edges,
Right edge, Left edge and Pin current position.
Feature Highlight
Google Assistant
Google Assistant overview
You can launch or use desired apps with your voice.
NOTE To use this feature, first connect to the network and sign in to your Google Account.
Sign in
1. Press and hold Home from the Home screen to launch Google Assistant.
2. Tap GET STARTED.
3. Follow the on-screen instructions and say “Ok Google”.
The device saves your voice data for recognition.
4. Select whether to use voice recognition unlock feature.
When this feature is activated, you can unlock the screen by saying
“Ok Google” while the screen is turned off or unlocked.
NOTES • This feature may be more vulnerable to security than the other screen locks, such as
Knock Code, Pattern, PIN, and Password. When a similar voice or your recorded voice
is used, the screen may be unlocked.
• To use this feature, tap Home > Settings > Lock screen & security > Secure
lock settings > Smart Lock, and then use the screen lock method you set to unlock the
device. Tap Voice Match > Unlock with Voice Match, and tap
the currently used unlock method again. Note that Swipe is excluded.
• You need to unlock the device by using the specified method after failing to unlock the
device with voice recognition. See
Setting a Screen Lock
5. Tap Save.
Launching Google Assistant
1. Touch and hold Home on the Home screen.
or
Press the Google Assistant key on the left side of the device.
or
Say “Ok Google” when the screen is turned off or locked.
2. Say a command or question when you see
screen.
NOTE Voice recognition accuracy may decrease if you speak with an unclear voice or in a
noisy place. When you use the voice recognition feature, increase its accuracy by
speaking with a clear voice in a quiet place.
ON/OFF, then enter
for details.
on the bottom of the
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Feature Highlight
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Face Recognition
Face Recognition overview
You can unlock the screen with your face by using the Face Recognition
feature.
NOTES • This feature may be more vulnerable to security than the other screen locks, such as
Knock Code, Pattern, PIN, and Password.
• When a similar face such as a twin is used, the device may recognize it as the
registered user and may be unlocked.
• The recognized facial data is securely stored in your device.
• If the device cannot detect your face, or you forget the screen lock set for your device,
visit the nearest LG Customer Service Center with your device and ID card.
Precautions for Face Recognition
Face recognition accuracy may decrease in the following cases. To increase
its accuracy, check the following before using the device.
When your face is covered with a hat, eyeglasses, sunglasses, or mask,
or your face is significantly different due to heavy makeup or beard.
When there are fingerprints or foreign substances on the front of the
camera lens, or your device cannot detect your face due to an
exceedingly bright or dark condition.
Registering facial data
Before using the Face Recognition feature, register your facial data on your
device.
1. Tap
Home > Settings > Lock screen & security > Face
Recognition.
NOTES • To use this feature, the screen lock must be set with a Knock Code, Pattern, PIN, or
Password.
• When the screen lock is not set, register the data by following the on-screen
instructions. See
2. Tap NEXT and unlock the device according to the specified method.
3. Tap START and raise your device in the front of your eyes.
Register your face in a room that is not too bright or dark.
Hold the device in the distance of 10-20 inches from your face.
Setting a Screen Lock
for details.
Feature Highlight
Position your entire face inside the guideline on the screen, and then
move your head slowly in a circle while looking at the screen.
Keep still while registering your face. You can improve recognition rate
by taking steady photos multiple times.
NOTE Only one face can be registered at a time.
4. When the face registration is done, tap OK.
Unlocking the screen with your face
You can unlock the screen with your face instead of a Knock Code, Pattern,
PIN, or Password.
1. Tap
Home > Settings > Lock screen & security > Select screen
lock.
2. Unlock the screen according to the specified method.
3. Tap Allow Face recognition >
your face.
On/Off to unlock the screen with
Face Recognition options
You can customize Face Recognition options.
1. Tap
Home > Settings > Lock screen & security > Face
Recognition.
2. Customize the following settings:
Improve face recognition: You can add facial data in various conditions
to improve face recognition.
Delete face: You can delete the registered facial data and register it
again if the face recognition does not work properly.
Allow when screen is off: You can wake your phone and then use
Face Recognition by raising the phone when the screen is off.
Swipe to unlock after face recognized: After your device recognizes
your face, you must swipe the screen to unlock it.
Advanced face recognition: Allows you to unlock only when the eyes
are open.
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Feature Highlight
22
Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the
fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
To unlock the screen.
To view locked contents in Gallery or QuickMemo+.
Confirm a purchase by signing in to an app or identifying yourself with
your fingerprint.
NOTE Your fingerprint can be used by the device for user identification. Very similar fingerprints
from different users may be recognized by the fingerprint sensor as the same fingerprint.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of reasons.
To maximize the recognition accuracy, check the following before using the
device.
Ensure that the fingerprint sensor is not damaged by a metallic object,
such as coin or key.
When water, dust or other foreign substance is on the fingerprint sensor
or your finger, the fingerprint registration or recognition may not work.
Clean and dry your finger before having the fingerprint recognized.
A fingerprint may not be recognized properly if the surface of your finger
has a scar or is not smooth due to being soaked in water.
If you bend your finger or use the fingertip only, your fingerprint may not
be recognized. Make sure that your finger covers the entire surface of
the fingerprint sensor.
Scan only one finger for each registration. Scanning more than one finger
may affect fingerprint registration and recognition.
The device may generate static electricity if the surrounding air is dry. If
the surrounding air is dry, avoid scanning fingerprints, or touch a metallic
object such as coin or key before scanning fingerprints to remove static
electricity.
Feature Highlight
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint
identification.
1. Tap
Home > Settings > Lock screen & security > Fingerprints.
NOTES • This feature is available only when the screen lock is set.
- Lock the device with a Knock Code, Pattern, PIN or Password.
• If the screen lock is not set, enable it by following the on-screen instructions. See
Setting a Screen Lock
2. Locate the fingerprint sensor on the back of the device and gently put
your finger on it to register the fingerprint.
NOTES • Gently press the fingerprint sensor so that the sensor can recognize your fingerprint.
• Ensure that your fingertip covers the entire surface of the sensor.
3. Follow the on-screen instructions.
Repeat scanning the fingerprint by moving your finger little by little
until the fingerprint is registered.
4. When the fingerprint registration is done, tap OK.
Tap ADD MORE to register another fingerprint. If you register only one
fingerprint and the corresponding finger is not in a good condition, the
fingerprint recognition may not work well. As a preventative measure,
register multiple fingerprints.
for details.
23
Feature Highlight
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Managing fingerprints
You can edit or delete registered fingerprints.
1. Tap
Home > Settings > Lock screen & security > Fingerprints.
2. Unlock according to the specified lock method.
3. From the fingerprint list, tap a fingerprint to rename it. To delete it,
tap
Delete.
Unlocking the screen with a fingerprint
You can unlock the screen or view locked content by using your fingerprint.
Activate the desired function:
1. Tap
Home > Settings > Lock screen & security > Fingerprints.
2. Unlock according to the specified lock method.
3. On the fingerprint settings screen, activate the desired function:
Screen lock: Unlock the screen with a fingerprint.
Content lock: Access locked contents in Gallery and QuickMemo+
with a fingerprint.
Feature Highlight
Always-on display
You can view the date, time or signature when the main screen is turned
off.
Swipe the bottom of the Always-on display screen to access features
including Camera, Capture+, Wi-Fi, sound settings, Bluetooth
Music and more.
1. Tap
Home > Settings > Display > Always-on display.
2. Select the image you want to display and tap SAV E.
Tap the desired image among Digital clock, Analog clock, Dual clock,
Signature, Calendar, and Image.
Tap Quick tools & music player ON/OFF to swipe over the
status icons for Quick tools and the music player.
Tap AI Pick ON/OFF to see useful information provided based on
Context Awareness.
To set the time period not to activate Always-on display feature, tap
Daily timeout.
To enhance brightness for the Always-on display feature, tap Brighter
display.
NOTES • The battery may drain faster when you use Always-on display. Turn this feature off to
save battery power.
• To deactivate Always-on display feature, tap Home > Settings > Display >
Always-on display, and then tap
.
®
, Flash,
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Feature Highlight
26
Notes on Water Resistant Properties
This product is water and dust resistant in compliance with the Ingress
Protection rating IP68.
Your product has undergone testing in a controlled environment and is
proven to be water and dust resistant in certain circumstances (meets the
requirements of classification IP68 as described by the international
standard IEC 60529 - Degrees of Protection provided by Enclosures [IP
Code]; test conditions: 15-35 °C/59-95 °F, 86-106 kPa, 1.5 meters, for 30
minutes).
Do not expose the device in conditions that are different from the test
conditions. Results may vary in actual use.
WARNING
Despite a rating of IP68, your device is not impervious to conditions not
tested in LG’s controlled environment. Please note that any damages that
occur due to such causes changes the color of the LDI (Liquid Damage
Indicator). If the color of LDI located inside the product changes, the
product may be considered ineligible for any free-of-charge repair services
provided under the product’s limited warranty.
Avoid excessive dust or moisture as it may cause damages to the LDI or
other internally sealed components and therefore may render your product
ineligible for repair services provided under the product’s limited warranty.
Do not use the product in the following environments.
Do not immerse the product in any liquid chemicals (soap, etc.).
Do not immerse the product in salt water, including seawater.
Do not immerse the product in a hot spring.
Do not swim with this product.
Feature Highlight
Do not place the product directly on sand (e.g. beach) or mud.
Do not immerse your product in water deeper than 1.5 meters for
longer than 30 minutes.
• If your product becomes wet be sure to wipe the microphone, speaker,
and stereo jack with a dry cloth before use.
• Should your product or your hands become wet, dry them before
handling the product.
• Do not use the product in places where it may be sprayed with high
pressure water (e.g. near a faucet or shower head) or submerge it in
water for extended periods of time, as the product is not designed to
withstand high water pressure.
• The product’s water and dust resistant features may be damaged by
dropping or receiving an impact.
• If the product gets wet, use a clean, soft cloth to dry it thoroughly.
• The touch screen and other features may not work properly if the device
is used while wet.
• Your product is water resistant only when the SIM/Memor y card tray is
properly inserted into the product.
• Do not open or close the SIM/Memory card tray while the product is wet
or immersed in water. Exposing the open tray to water or moisture may
damage the product.
• The SIM/Memory card tray contains rubber [packing] to help prevent dust,
water, or moisture from entering the product. Do not damage the rubber
[packing] as this may allow dust, water, or moisture to enter your product
and cause damage.
NOTE Failure to follow the provided instructions may invalidate your device’s limited warranty.
27
The Basics
28
Phone Overview
Front View
Front camera
Proximity/
Ambient light
sensor
Volume buttons
SIM/microSD
card slot
Earpiece
Notification LED
Power/Lock button
Headset jack
NOTES • All screen shots in this guide are simulated. Actual displays may vary.
• Instructions to perform tasks in this guide are based on the default settings and may
change depending on the mode and software version on your phone.
WARNING! Some of the device parts are made of tempered glass. If you drop your device on a
hard surface or subject it to severe impact, the tempered glass may be damaged. If
this happens, stop using your device immediately and contact an LG Customer
Service Center.
Stylus Pen
1. Front cameraUse to take pictures and record videos of yourself. You can
also use this for video chatting. Keep the lenses clean for optimal
performance.
The Basics
2. Proximity/Ambient light sensorSenses proximity toward other objects
(such as your head) so that tap commands are not accidentally activated
during a call or when carried inside a pocket. It also employs an ambient
sensor which measures the surrounding light and adjusts the LCD
brightness to provide a vivid screen.
NOTE Don't block the sensor or near the sensor to avoid problems with the touch screen.
3. Volume buttonsPress to adjust the ringer, the media volumes, or the
in-call volume during a call. They can also activate the camera shutter and
access shortcuts when enabled in the Settings menu.
4. SIM/microSD card slotInsert the SIM card and an optional memor y
card (not included) for file storage.
5. Headset jackAllows you to plug in an optional headset for convenient,
hands-free conversations or recording your voice using the HD Audio
Recorder app. You can also plug in headphones to listen to music.
6. EarpieceLets you hear callers and automated prompts.
7. Notification LED
8. Power/Lock buttonPress to turn off the screen backlight and lock the
screen, or turn the screen backlight back on. Press and hold to turn the
phone on/off, restart, or activate/deactivate Airplane mode.
9. Stylus penOperate the device with the stylus pen included, or your
finger.
NOTE Please insert the pen into the device, aligning the arrow mark on the stylus pen upwards
with the device facing up.
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