ENGLISH
USER GUIDE
LM-Q720TS
Copyright ©2018 LG Electronics Inc. All rights reserved.
MFLXXXXXXXX (1.0) |
www.lg.com |
About this user guide
Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.
•Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
•Descriptions are based on the device default settings.
•Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Center. For user-installed apps, please contact the relevant service provider.
•Modifying the device’s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG license agreement and void your warranty.
•Some content and illustrations may differ from your device, depending on the area, service provider, software version, or OS version, and are subject to change without prior notice.
•Software, audio, wallpaper, images, and other media supplied with your device are licensed for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.
•Additional charges may incur for data services, such as messaging, uploading,downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third parties.
CAUTION: Situations that may cause minor injury or damage to the device.
NOTE: Notices or additional information.
About this user guide |
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Table of contents
01
Custom-designed Features
6 Using the Stylus Pen
9 Camera features
11 Gallery features
16Google Assistant
17Audio recording features
19Fingerprint recognition
22Face recognition
26Voice recognition
28Multi-tasking feature
30Quick Help
30Voice Care
02
Basic Functions
32Product components and accessories
33Parts overview
36 Turning the power on or off
37 Installing the SIM card
39Inserting the memory card
40Removing the memory card
40Battery
43Touch screen
46Home screen
55Screen lock
58Memory card encryption
59Taking screenshots
60Entering text
66Content sharing
68Do not disturb
03
Useful Apps
70Installing and uninstalling apps
71App trash
72App Shortcuts
73Phone
76Messaging
77Camera
99Gallery
102Chrome
3
103Google apps
104Contacts
107QuickMemo+
109Clock
110Calendar
111Tasks
112Music
113Calculator
113LG Health
115Email
115FM Radio
115File Manager
116Smart cleaning
116LG Mobile Switch
117Downloads
117LG SmartWorld
04
Settings
119 Settings
119 Network
131Sound
132Display
134General
05
Appendix
146LG Language Settings
146LG Bridge
147Phone software update
149Anti-Theft Guide
150Open Source Software Notice Information
150Regulatory information (FCC ID number, etc.)
150Trademarks
151Laser safety statement
152More information
154FAQ
06
For Your Safety
07
LIMITED WARRANTY STATEMENT
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01
Custom-designed
Features
Using the Stylus Pen
You can create a memo using the stylus. With the Pen Pop feature, you can quickly access Memo apps when you pull the stylus pen out.
• : Hide/display the Pen Pop options. Touch and hold the icon to delete or move it.
• : Opens the Pop Memo feature to write a memo.
• : Opens the Capture+ feature to use the current screen image in a memo.
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• : Opens the screen recorder to create an animated GIF file. After adjusting the size and location of the frame, tap
.
You can record up to 15 seconds.
Touch and drag this to move the recorder.
Tap to close the recorder.
Adjust the area of
the recorder.
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• : Add a shortcut to the app of your choice. Touch and hold the newly added app to change the shortcut to another app.
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Camera features
Wide-angle camera
You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the front camera.
Tap , then tap
/
to switch between the standard and wideangle.
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• See Starting the camera for details.
QLens
You can do shopping, search image, or scan QR code by taking a photo with QLens.
1Tap, then tap QLens.
2Select a desired option among Visual Shopping, Visual Search and Scan QR code.
3Tap the screen to take a photo of an object you want to search or scan a QR code.
•The result will appear after a moment.
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• This feature is available only when your device is connected to a network. If you use mobile data, you may be charged for data usage, depending on your pricing plan.
•For Visual Shopping and Visual Search features, you can select the desired area from the image that you have taken, and then search it again.
•This feature is available only when the rear camera is in the Auto mode.
Flash Jump-Cut
You can create a GIF by taking photos at three second interval.
1Tap , then tap MODE
Flash Jump-Cut
.
2Tap to set how many cuts you want to take.
3Tap to take photos.
Steady recording
You can use the Steady recording feature to minimize motion blur while recording a video.
Tap , then tap
Steady recording.
• See Starting the camera for details.
• This feature is available only in specific modes.
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Gallery features
Related content
You can edit and customize related content in the Gallery.
1While viewing a picture preview, tap .
2When the icon related with the date or location where you took the photo appears, touch the screen.
•You can view the photos related with the date or location where you chose.
•Tap to access additional options.
Making a video from the related content
You can gather related contents to make a video clip by tapping on the video displaying the date or location.
Select the theme and background music, adjust caption effects and order or add date and your signature and then tap SAVE.
• : Select the video theme.
-- To download the theme, tap .
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• : Add background music or adjust the playback time. -- To select a file for the background music, tap
.
-- To download a file for the background music, tap .
-- To adjust the volume of background music and original video, tap .
• : Select a font face.
-- To download a font, tap .
• : Change the order of files to play as a video. -- To add files, tap
.
•Download the VASSET app from the Play Store to add video themes, background music or font faces.
If you use mobile data without Wi-Fi connection, you may be charged for data usage.
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Creating a movie
You can create a new movie by putting images and videos together.
1Tap , then tap
Create movie.
2Select images or videos for your movie and tap NEXT.
3Edit the selected images and videos and then tap SAVE.
Deleting files
You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail.
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Adding files
You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added.
• Touch and hold a file, and then tap another file for multiple selection.
Rearranging files
To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location.
Adding file effects
Tap to add a theme or background music, change the font.
Resetting the movie edits
You can reset the edits made to the movie (e.g. play time) by tapping .
Previewing a file
Check your new video before saving it by tapping . After the playback time elapses, the next file is played automatically.
• A maximum of 50 images and videos can be used to create a video.
•The playback time for an image is 3 seconds by default and it cannot be changed. Videos can be trimmed down to a minimum of 1 second.
•This feature may not support some image or video formats.
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Making a GIF
You can easily make a GIF file using recorded video.
1At the desired starting point while watching a video, tap .
2Select the length of the GIF you want to create.
•GIF is generated for the time selected from the current time.
•For videos less than 5 seconds, GIF images are automatically generated for the remaining time.
• You may use this feature solely for creative purposes. The use of this feature involving infringement of any other person’s rights, such as copyright or defamatory or offensive statements, may be subject to civil, criminal, or administrative liabilities and/or penalties under applicable laws. You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto.
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Google Assistant
You can manage tasks, plan your day, get answers, and much more.
• To use this feature, first connect to the network and sign in to your Google account.
Launching Google Assistant
1Press and hold from the Home screen to launch Google Assistant.
2Tap GET STARTED.
3Follow the on-screen instructions to configure the voice settings.
•The device saves your voice data for recognition.
Launching Google Assistant with your voice
1Say “Ok Google” when the screen is turned off or locked.
2Say a command or question when Hi, how can I help?* appears on the screen.
Launching Google Assistant from the Home screen
1Touch and hold from the Home screen.
2Say a command or question when Hi, how can I help?* appears on the screen.
• Voice recognition accuracy may decrease if you speak with an unclear voice or in a noisy place. When you use the voice recognition feature, increase its accuracy by speaking with a clear voice in a quiet place.
*The Hi, how can I help? message may change depending on the software version.
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Audio recording features
The HD Audio Recorder allows you to configure the audio settings manually so that you can record audio based on your environment.
Recording modes
You can record a high definition audio file by selecting and configuring the desired audio mode to suit the recording environment.
Tap Essentials
HD Audio Recorder
.
Normal
You can record audio without extra settings.
Concert
You can record audio in a concert or other music event.
Custom
You can manually personalize the settings to record audio.
Studio Mode
With Studio mode, you can play an audio file or music and record your voice at the same time, create a chord by recording your voice multiple times, and record your comments over the presenter’s or speaker’s original audio file.
1Tap Essentials
HD Audio Recorder
Custom.
2Tap .
3Select an audio file to use as background music.
4Tap to record voice.
5Tap to save the recorded file.
• Background music can only be played through earphones. Make sure to plug in earphones before using this feature.
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Other useful features on the HD Audio Recorder app
GAIN
You can adjust the sensitivity of the sound recorded by the microphone.
The higher the GAIN value is set, the more sensitively the sound is recorded.
LCF
You can filter any low-pitched noises such as the low hum of the air conditioner.
The higher the LCF (Low Cut Filter) value is set, the better high-frequency noises are filtered.
LMT
It can prevent clipping of the recorded sound. The higher the LMT (Limiter) value is set, the more low frequency sounds that will not get clipped.
• To change additional settings, tap Settings, then customize the file type, bit depth, sampling rate and other settings.
•You can monitor sound quality with the connected earpiece while recording audio. While recording audio in Studio mode, sound monitoring is not supported. You can hear only the background music.
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Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
•To unlock the screen.
•To view the locked content in the Gallery or QuickMemo+.
•Confirm a purchase by signing in to an app or identifying yourself with your fingerprint.
• Your fingerprint can be used by the device for user identification. Very similar fingerprints from different users may be recognized by the fingerprint sensor as the same fingerprint. To ensure security, set the screen lock using a pattern, PIN or Password.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device.
•Ensure that the fingerprint sensor is not damaged by a metallic object, such as coin or key.
•When water, dust or other foreign substance is on the fingerprint sensor or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before using the fingerprint sensor.
•A fingerprint may not be recognized properly if the surface of your finger has a scar or is not smooth due to being soaked in water.
•If you bend your finger or use the fingertip only, your fingerprint may not be recognized. Make sure that your finger covers the entire surface of the fingerprint sensor.
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•Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition.
•The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object, such as coin or key, to remove static electricity before scanning fingerprints.
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint identification.
1 Tap Settings
General
Lock screen & security
Fingerprints.
• This feature is available when the screen lock is set. -- Lock the device with a pattern, PIN or password.
•If the screen lock is not set, configure the lock screen by following the on-screen instructions. See Setting a screen lock for details.
2Locate the fingerprint sensor on the back of the device and gently put your finger on it to register the fingerprint.
• Ensure that your fingertip covers the entire surface of the sensor.
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3Follow the on-screen instructions.
•Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers.
4When the fingerprint registration is done, tap OK.
•Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.
Managing fingerprints
You can edit or delete registered fingerprints.
1Tap Settings
General
Lock screen & security
Fingerprints.
2Unlock according to the specified lock method.
3From the fingerprint list, tap a fingerprint to rename it. To delete it, tap .
Unlocking the screen with a fingerprint
You can unlock the screen or view the locked content by using your fingerprint.
1Tap Settings
General
Lock screen & security
Fingerprints.
2Unlock according to the specified lock method.
3On the fingerprint settings screen, activate the desired function:
•Screen lock: Unlock the screen with a fingerprint.
•Content lock: Unlock content you have locked in the Gallery and QuickMemo+ with a fingerprint.
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Face recognition
Face recognition overview
You can unlock the screen by using face recognition.
• This feature may be more vulnerable to security than the other screen locks, such as a Pattern, PIN, and Password.
•When a similar face or a photo of your face is used, the screen may be unlocked.
•The recognized facial data is securely stored in your device.
•If the device cannot detect your face, or you forgot the screen lock set for your device, visit the nearest LG Customer Service Center with your device and ID card.
•To save power, the face recognition feature will not work when the battery level is below 5%.
Precautions for face recognition
Face recognition accuracy may decrease in the following cases. To increase its accuracy, check the following before using the device.
•When your face is covered with a hat, eyeglasses, or mask, or your face is significantly different due to heavy makeup or beard.
•When there are fingerprints or foreign substances on the front of the camera lens, or your device cannot detect your face due to excessively bright or dark conditions.
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Registering facial data
Before using the face recognition feature, register your facial data on your device.
1Tap Settings
General
Lock screen & security
Face Recognition.
• To use this feature, the screen lock must be set with a Pattern, PIN, or Password.
•When the screen lock is not set, register the data by following the on-screen instructions. See Setting a screen lock for details.
2Raise your device in the front of your eyes.
3Register your face by following the on-screen instructions.
•Register your face in a room that is not too bright or dark.
•Position your entire face inside the guideline on the screen, and then adjust it by slowly moving up, down, left, or right.
4When the face registration is done, tap OK.
Unlocking the screen with your face
You can unlock the screen with your face instead of a Pattern, PIN, or Password.
1Tap Settings
General
Lock screen & security
Select screen lock.
2Unlock the screen according to the specified method.
3Tap Allow face recognition to allow you to unlock the screen using facial recognition.
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Improving the face recognition
You can add facial data in various conditions to improve face recognition.
1Tap Settings
General
Lock screen & security
Face Recognition.
2Unlock the screen according to the specified method.
3Select Improve face recognition.
4Register your face by following on-screen instructions.
5When the face registration is done, tap OK.
Deleting facial data
You can delete the registered facial data and register it again if the face recognition does not work properly.
1Tap Settings
General
Lock screen & security
Face Recognition.
2Unlock the screen according to the specified method.
3Select Delete face to delete the facial data.
Unlocking the screen with your face when the screen is turned off
With the screen turned off, raise the device in front of your face to unlock the screen.
To deactivate this feature, follow the instruction below.
1Tap Settings
General
Lock screen & security
Face Recognition.
2Unlock the screen according to the specified method.
3Drag Allow when screen is off to deactivate the feature.
•Face Recognition feature is available only when the screen is locked.
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Swiping to unlock after face recognized
After your device recognizes your face, you must swipe the screen to unlock.
1Tap Settings
General
Lock screen & security
Face Recognition.
2Unlock the screen according to the specified method.
3Drag Swipe to unlock after face recognized to activate the feature.
Enhancing the face recognition
You can prevent your device from being unlocked by photos, images, or videos.
1Tap Settings
General
Lock screen & security
Face Recognition.
2Unlock the screen according to the specified method.
3Drag Advanced face recognition to activate the feature.
• Face Recognition speed may decrease when you activate this feature.
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Voice recognition
Voice recognition overview
You can unlock the screen by using your voice.
• This feature may be more vulnerable to security than the other screen locks, such as a Pattern, PIN, and Password.
•When a similar voice or your recorded voice is used, the screen may be unlocked.
•If the device cannot detect your voice or you forgot the screen lock set for your device, visit the nearest LG Customer Service Center with your device and ID card.
•The recognized voice data is securely stored in your device.
Precautions for voice recognition
Voice recognition accuracy may decrease in the following cases. To increase its accuracy, check the following before using the device.
•When you speak different from the registered voice command.
•When you speak in a noisy place.
•When the microphone hole is covered with your hand or any foreign substances.
•When the registered voice command is too short (3 to 5 syllables are recommended).
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Registering a voice command
Before using the voice recognition feature, you must register your voice commands on your device.
1Tap Settings
General
Lock screen & security
Voice Recognition.
• To use this feature, the screen lock must be set with a Pattern, PIN, or Password.
•When the screen lock is not set, register the data by following the onscreen instructions. See Setting a screen lock for details.
2Tap NEXT. Then, confirm the screen lock you have set.
3Tap START.
4Follow the on-screen instructions to register a voice command.
•Say a voice command 4 times with a clear and loud voice.
•Register the voice command in a quiet place.
•Register a voice command within 2 - 3 words. (e.g. ‘Hi, LG’ or ‘LG Mobile’)
5When the voice command has been registered, tap OK.
Selecting the voice recognition method
You can select how to use the voice recognition.
1Tap Settings
General
Lock screen & security
Voice Recognition.
2Unlock the screen according to the specified method.
3Tap Voice recognition used to.
•Unlock: Unlock the device via voice command.
•Turn on screen: Turn on the screen via voice command.
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Voice recognition options
You can customize the Voice recognition options.
1Tap Settings
General
Lock screen & security
Voice Recognition.
2Customize the following settings.
•Change voice: Change the previously registered voice command.
•Delete voice: Delete a registered voice command.
•Voice recognition used to: You can use the voice for security method or turning on the screen. See Selecting the voice recognition method.
•Swipe to unlock after voice recognized: After your phone recognizes your voice, you must swipe the screen to unlock it.
Multi-tasking feature
Multi-Window
You can use two apps at the same time by separating the screen into multiple windows.
1Tap from the Home touch buttons.
•Recently-used apps appear.
2Tap at the top of the desired app to use the Multi-Window feature.
•The selected app appears at the top half of the screen.
You can also access this feature by doing the following:
1Touch and hold while using an app.
•Recently-used apps appear on the split screen.
2Tap at the top of the desired app to use the Multi-Window feature.
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• The selected app appears at the bottom of the screen.
• To deactivate the Multi-Window feature, touch and hold on the Home touch button.
•To adjust the size of the split screen, drag at the center of the screen.
•The Multi-Window feature is not supported by some LG apps and apps downloaded from the Play Store.
Overview screen
The Overview screen provides a preview of your recently-used apps.
To view the list of recently-used apps, tap on the Home touch buttons.
•Touch and hold an app and drag it to the top of the screen to start the
app with the Multi-Window feature. You can also tap at the top of each app preview.
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