LG Q70 User Manual

USER GUIDE

ENGLISH

Copyright ©2020 LG Electronics Inc. All rights reserved.

MFL71722701 (1.0) www.lg.com

About this user guide

Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.

• Always use genuine LG accessories. The supplied items are designed

only for this device and may not be compatible with other devices.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact a LG
Authorized Service Center. For user-installed apps, please contact the
relevant service provider.

• Modifying the device’s operating system or installing software from

unofficial sources may damage the device and lead to data corruption
or data loss. Such actions will violate your LG license agreement and
void your warranty.

• Some content and illustrations may differ from your device, depending

on the area, service provider, software version, or OS version, and are
subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licensed for limited use. If you extract and use these
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use of
media.

• Additional charges may incur for data services, such as messaging,

uploading, downloading, auto-syncing and location services. To avoid
additional charges, select a data plan suitable to your needs. Contact
your service provider to obtain additional details.

• Failure to follow the instructions in this guide and improper use may

damage the device.

1

Instructional notices

WARNING: Situations that could cause injury to the user and third

CAUTION: Situations that may cause minor injury or damage to the

NOTE: Notices or additional information.

parties.

device.

2

Table of contents

01

Custom-designed
Features

6 Camera features

7 Gallery features

9 Google Assistant

11 Fingerprint recognition

15 Multi-tasking feature

02

Basic Functions

20 Product components and

accessories

21 Parts overview

24 Turning the power on or off

25 Installing the SIM card and

memory card

27 Removing the memory card

28 Charging the battery

30 Touch screen

32 Home screen

40 Screen lock

44 Memory card encryption

45 Do not disturb

03

Useful Apps

47 Installing and uninstalling apps

49 App Shortcuts

50 Phone

54 Messages

55 Camera

71 Gallery

74 Chrome

75 Google apps

77 QuickMemo+

79 Contacts

81 Clock

83 Music

84 Calculator

84 LG ThinQ

85 HD Audio Recorder

85 FM Radio

86 Smart cleaning

86 LG Mobile Switch

86 Game Launcher

3

04

05

Settings

88 Settings

88 Network & internet

95 Connected devices

98 Sound

99 Display

100 Lock screen & security

102 Privacy

103 Location

103 Extensions

106 Digital Wellbeing & parental

controls

106 Apps & notifications

107 Battery

108 Storage

108 Accounts

108 Google

109 System

112 Accessibility

Appendix

116 LG Language Settings

116 LG Bridge

117 Phone software update

118 Notes on Water Resistant

Properties

121 Anti-Theft Guide

122 Open Source Software Notice

Information

122 Regulatory information

(FCC ID number, etc.)

123 Trademarks

124 Laser safety statement

126 FAQ

06

For Your Safety

07

LIMITED WARRANTY USA

4Table of contents

01

Custom-designed
Features

Camera features

Portrait

You can create an artistic portrait photo, whereby the subject is in focus
and the background is blurred. You can also edit the image by applying
lighting or color effect to the background.

• While taking a photo, keep the distance to your subject to 1.3 ~ 5 feet.

• This feature is not available if the surroundings are too dark.

On the home screen, tap , and tap Portrait.

1

Drag the slide bar to the left or right to adjust the blur strength.

2

Adjust blur strength.

When Portrait is available appears on the screen, tap to take a

3

photo.

• The Portrait feature may not work if the camera cannot recognize

the subject.

Custom-designed Features 6

Gallery features

Creating a movie

You can create a new movie by putting images and videos together.

On the home screen, tap , select an album, then tap Create

1

movie.

Select images or videos for your movie and tap Next.

2

Edit the selected images and videos and then tap Save.

3

Deleting files

You can select images or videos to delete from your video by tapping
at the top right corner of its thumbnail.

Custom-designed Features 7

Adding files

You can select images or videos to add after tapping at the bottom
of the screen. You can also select the images or videos you have already
previously added.

• Touch and hold a file, and then tap another file for multiple selection.

Rearranging files

To rearrange the images and videos, touch and hold the file you want to
move, then dragging it to the desired location.

Adding file effects

Tap to add a theme or background music, or change the font.

Resetting the movie edits

You can reset the edits made to the movie (e.g. play time) by tapping .

Previewing a file

Check your new video before saving it by tapping . After the playback
time elapses, the next file is played automatically.

• A maximum of 50 images and videos can be used to create a video.

• The playback time for an image is 3 seconds by default and it cannot be

changed. Videos can be trimmed down to a minimum of 1 second.

• This feature may not support some image or video formats.

Custom-designed Features 8

Making a GIF

You can easily make a GIF file using recorded video.

At the desired starting point while watching a video, tap .

1

Select the length of the GIF you want to create.

2

• GIF is generated for the time selected from the current time.

• For videos less than 5 seconds, GIF images are automatically

generated for the remaining time.

• You may use this feature solely for creative purposes. The use of this

feature involving infringement of any other person’s rights, such as
copyright or defamatory or offensive statements, may be subject to civil,
criminal, or administrative liabilities and/or penalties under applicable
laws. You shall not copy, reproduce, distribute, or otherwise make illegal
use of any copyrighted materials without permission of the rightful
owner or copyright holder. To the fullest extent permitted by applicable
law, LG Electronics disclaims all expressed and implied warranties as well
as liabilities associated thereto.

Google Assistant

Google Assistant overview

Your device has the built-in Google Assistant feature. Find answers and
get things done while on-the-go.

• To use this feature, first connect to the network and sign in to your

Google Account.

Custom-designed Features 9

Sign in

Press the Google Assistant key on the left side of the device to launch

1

Google Assistant.

Follow the on-screen instructions.

2

• The device saves your voice data for recognition.

Set whether to use the voice match unlock function.

3

• If you use the voice match unlock function, you can unlock the

device even when the device screen is turned off or the device is
charging by saying “OK Google” or “Hey Google.”.

• This feature may be more vulnerable to security than the other screen

locks, such as Pattern, PIN, and Password.
When a similar voice or your recorded voice is used, the screen may be

unlocked.

• To use this feature, tap Settings

lock settings
set to unlock the device. Tap Voice Match, then tap Access with Voice
Match

that Swipe is excluded.

• You need to unlock the device by using the specified method if you fail

to unlock the device with voice recognition. See
for details.

Tap Save.

4

Smart Lock, and then use the screen lock method you

, then enter the currently used unlock method again. Note

Lock screen & security Secure

Setting a screen lock

Accessing by Voice

When the home screen is turned off or locked, say “OK Google” or

1

“Hey Google”.

When the Google Assistant screen appears, say a command or ask a

2

question.

Custom-designed Features 10

Accessing from Home Screen or Any Other
Screen

Press the Google Assistant key on the left side of the device.

1

or
Touch and hold

Say a command or question when you see on the bottom of the

2

screen.

• Voice recognition accuracy may decrease if you speak with an unclear

voice or in a noisy place. When you use the voice recognition feature,
increase its accuracy by speaking with a clear voice in a quiet place.

from the Home screen to launch Google Assistant.

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the
fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

• To unlock the screen.

• To view locked contents in Gallery and QuickMemo+.

• Confirm a purchase by signing in to an app or identifying yourself with

your fingerprint.

• Your fingerprint can be used by the device for user identification. Very

similar fingerprints from different users may be recognized by the
fingerprint sensor as the same fingerprint. For added security, set the
screen lock using a pattern, PIN or Password.

• If the device cannot detect your fingerprint, or you forget the value

specified for registration, visit the nearest LG Authorized Service Center
with your device and ID card.

Custom-designed Features 11

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of
reasons. To maximize the recognition accuracy, check the following before
using the device.

• Ensure that the fingerprint sensor is not damaged by a metallic object,

such as coin or key.

• When water, dust or other foreign substance is on the fingerprint

sensor or your finger, the fingerprint registration or recognition may
not work. Clean and dry your finger before using the fingerprint sensor.

• A fingerprint may not be recognized properly if the surface of your

finger has a scar or is not smooth due to being soaked in water.

• If you bend your finger or use the fingertip only, your fingerprint may

not be recognized. Make sure that your finger covers the entire surface
of the fingerprint sensor.

• Scan only one finger for each registration. Scanning more than one

finger may affect fingerprint registration and recognition.

• The device may generate static electricity if the surrounding air is dry.

If the surrounding air is dry, avoid scanning fingerprints, or touch a
metallic object, such as coin or key, to remove static electricity before
scanning fingerprints.

Custom-designed Features 12

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint
identification.

On the home screen, tap Settings Lock screen & security

1

Fingerprints.

• This feature is available only when the screen lock is set.

- Lock the device with a pattern, PIN or password.

• If the screen lock is not set, enable it by following the on-screen

instructions. See

Locate the fingerprint sensor on the back of the device and gently put

2

your finger on it to register the fingerprint.

Follow the on-screen instructions.

3

• Repeat scanning the fingerprint by moving your finger little by little

until the fingerprint is registered.

When the fingerprint registration is done, tap OK.

4

• Tap Add more to register another fingerprint. If you register only

one fingerprint and the corresponding finger is not in a good
condition, the fingerprint recognition may not work well. As a
preventative measure, register multiple fingerprints.

Setting a screen lock

for details.

Custom-designed Features 13

Managing fingerprints

You can edit or delete registered fingerprints.

On the home screen, tap Settings Lock screen & security

1

Fingerprints.

Unlock according to the specified lock method.

2

From the fingerprint list, tap a fingerprint to rename it. To delete it,

3

tap

.

Unlocking the screen with a fingerprint

You can unlock the screen or view locked content by using your
fingerprint.

On the home screen, tap Settings Lock screen & security

1

Fingerprints.

Unlock according to the specified lock method.

2

On the fingerprint settings screen, activate the desired function:

3

• Screen lock: Unlock the screen with a fingerprint.

• Content lock: Access contents you have locked in Gallery and

QuickMemo+ with a fingerprint.

Custom-designed Features 14

Multi-tasking feature

Recent Uses Screen

Swipe the Home button upward and hold to view the recent use
history.

Pop-up window

You can open multiple apps on the screen and easily switch between
them at any time.

Swipe up and hold from the bottom of the screen.

1

Tap the app icon on the top left of the app screen and select Pop-up

2

window.

• If you tap the app icon, the App info, Multi window, Pop-up

window and Pin app options appear.

The app appears in the form of a pop-up window on the screen.

3

• This feature may not be available in some apps or screens.

Custom-designed Features 15

Using the pop-up window

• : Minimizes the pop-up window. The pop-up window is minimized

into the app icon floating on the screen, which can be moved anywhere
you want.

: Expands the app to full screen.

•

: Closes the app.

•

• To move the pop-up window: Drag the top of the pop-up window.

• To adjust the size of the pop-up window: Drag the left, right or

bottom edge of the pop-up window.

• You can open up to 5 apps using the pop-up windows.

• To select an app from the opened apps, tap one of the pop-up windows.

The selected pop-up window comes to the front.

• Pop-up windows cannot be moved to the status bar or navigation bar area.

Custom-designed Features 16

Using the app folder for pop-up windows

If you tap on the pop-up window, the pop-up window is minimized into
the app icon.

You can move the app icon anywhere you want by dragging it.

If two or more pop-up windows are minimized, the app folder is created
to contain the app icons.

• The recently-used app icon is used as the app folder icon. If you tab the

icon, all the icons for the minimized pop-up windows appear in the app
folder.

• If you touch and hold the app folder for pop-up windows and drag the

app folder into Remove, the app folder will be removed.

• To remove one of the apps from the app folder, open the app folder and

drag the app icon out of the app folder.

Custom-designed Features 17

Multi window

When using Gestures navigation (by default)

Swipe up and hold from the bottom of the screen.

1

• Recently-used apps appear.

• If you tap the app icon, the App info, Multi window, Pop-up

window and Pin app options appear.

Tap the app icon on the top left of the app to be displayed in the

2

multiwindow and select Multi window.

• The selected app appears at the top half of the screen.

Tap the other app to be displayed in the multi window.

3

• The selected app appears at the bottom half of the screen.

When using Buttons only navigation

Tap on the navigation bar.

1

• Recently-used apps appear.

• If you tap the app icon, the App info, Multi window, Pop-up

window and Pin app options appear.

Tap the app icon on the top left of the app to be displayed in the

2

multiwindow and select

• The selected app appears at the top half of the screen.

Tap the other app to be displayed in the multi window.

3

• To adjust the size of the split screen, drag the bar on the center of the

screen.

• To deactivate the multi window feature, drag the center bar up or down

to the end of the screen.

• The multi window feature is not supported in some LG apps or apps

downloaded from the Play Store.

.

Custom-designed Features 18

02

Basic Functions

Product components and
accessories

The following items are included with your device.

• Device

• USB cable

• Quick Start Guide

• Ejection pin

• Charger

• The items supplied with the device and any available accessories may

vary depending on the area and service provider.

• Do not use unapproved USB cables or chargers with your device. The

LG limited warranty does not cover damage caused by the use of third
party accessories.

• Some of the device parts are made of tempered glass. If you drop your

device on a hard surface or subject it to severe impact, the tempered
glass may be damaged. If this happens, stop using your device
immediately and contact a LG Authorized Service Center.

• If any of these basic items are missing, contact the dealer from which

you purchased your device.

• To purchase additional basic items, contact a LG Authorized Service

Center.

• To purchase optional items, contact a LG Authorized Service Center for

available dealers.

• Some items in the product box are subject to change without notice.

• The appearance and specifications of your device are subject to change

without notice.

• Device specifications may vary depending on the area or service provider.

• Be sure to use authentic accessories provided by LG Electronics. Using

third-party accessories may damage the device or cause malfunctions.

• Remove the protective film from the Fingerprint sensor before using the

fingerprint recognition feature.

Basic Functions 20

Parts overview

Earpiece

Proximity/Ambient light

Speaker

Microphone

Microphone

Front camera lens

sensor

Notification LED

Power/Lock key

Volume keys (+/-)

Google Assistant key

Stereo headset jack

Rear camera lenses

Nano-SIM/Memory card
tray

Touch screen

Charger/USB cable port

Flash

Fingerprint sensor

NFC area

Basic Functions 21

Do NOT attempt to remove the back cover.

This device has a non-removable battery. Do not attempt to remove the
back cover. Doing so may severely damage the battery and device, which
could cause overheating, fire, and injury.

• Press and hold the volume down key and Power/Lock key at the same

time for a second to take a screenshot.

• Proximity/Ambient light sensor

- Proximity sensor: During a call, the proximity sensor turns off the

screen and disables touch functionality when the device is in close
proximity to the human body. It turns the screen back on and enables
touch functionality when the device is outside a specific range.

- Ambient light sensor: The ambient light sensor analyzes the ambient

light intensity when the auto-brightness control mode is turned on.

• Volume keys

- Adjust the volume for ringtones, calls or notifications.

- While using the Camera, gently press a Volume key to take a photo.

To take continuous photos, press and hold the Volume key.

- Press the Volume Down key twice to launch the Camera app when

the screen is locked or turned off. Press the Volume Up key twice to
launch Screen-off memo.

• Power/Lock key

- Briefly press the key when you want to turn the screen on or off.

- Press and hold the key when you want to select a power control

option.

• Google Assistant key

- Your device has Google Assistant built in. Find answers and get

things done while on-the-go. To get started, just tap the Google
Assistant key on the side of the phone.

- Activate Google assistant. See

Google Assistant

for details.

Basic Functions 22

• Some functions may be restricted for access, depending on the device

specifications.

• Do not put heavy objects on the device or sit on it. Doing so may

damage the touch screen.

• Screen-protective film or accessories may interfere with the proximity

sensor.

• If your device is wet or is being used in a humid place, the touch screen

or buttons may not function properly.

Hold the device correctly as shown below. If you cover the microphone
hole with a hand, finger, or protective case while using the device, you may
sound unclear during a call.

Good example

Basic Functions 23

Bad example

Do not cover the microphone.Microphone

Do not cover the microphone.Microphone

Turning the power on or off

Turning the power on

When the power is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration

takes place. The first booting time for the smart phone may be longer
than usual.

Turning the power off

Press and hold the Power/Lock key, then select Power off.

Restarting the device

When the device is not working properly or does not respond, restart it by
following the instructions below.

Press and hold the Power/Lock key and the Volume Down key at the

1

same time until the power is turned off.

When the device restarts, release the key.

2

Power control options

Press and hold the Power/Lock key, then select an option.

• Power off: Turn the device off.

• Power off and restart: Restart the device.

Basic Functions 24

Installing the SIM card and
memory card

Insert the SIM card provided by your mobile service provider to start using
your device.

• Be careful with the ejection pin since it has a sharp edge.

Insert the ejection pin into the hole on the card tray.

1

Pull out the card tray.

2

Basic Functions 25

Put the SIM card (and a memory card; optional-sold separately) on the

3

card tray with the gold-colored contacts facing downwards.

SIM card

Memory card
(optional-sold separately)

Insert the card tray back into the slot.

4

Basic Functions 26

• This device supports only Nano SIM cards.

• For problem-free performance, it is recommended to use the device

with the correct type of SIM card. Always use a factory-made SIM card
supplied by the service provider.

• Do not lose your SIM card. LG is not responsible for damage and other

issues caused by loss or transfer of a SIM card.

• Be careful not to damage the SIM card when you insert or remove it.

• When you insert the card tray back into the device, insert it horizontally

in the direction of arrow as shown in the figure. Make sure that the card
placed on the card tray does not move out of its position.

• Frequent writing and erasing of data may shorten the memory card

lifespan.

• Some memory cards may not be fully compatible with the device. If you

use an incompatible card, it may damage the device or the memory card,
or corrupt the data stored in it.

Removing the memory card

Unmount the memory card before removing it for safety.

On the home screen, tap Settings Storage .

1

Insert the ejection pin into the hole in the card tray and then pull out

2

the card tray from the device.

Remove the memory card from the card tray.

3

Insert the card tray back into the slot.

4

• Do not remove the memory card while the device is transferring or

accessing information. This may cause data to be lost or corrupted, or
may damage the memory card or the device. LG is not responsible for
losses that result from the abuse or improper use of memory cards,
including the loss of data.

Basic Functions 27

Charging the battery

Before using the device, fully charge the battery.
Connect one end of the charging cable to the charger, insert the other end

of the cable into the cable port, and then plug the charger into a power
socket.

Charging cable terminal

• Ensure that the inside of the device does not make contact with a

metallic object or water.

• Do not charge while the device or charging cable is wet or contains

moisture. This can cause fire, electric shock, injury or damage to device.
If there is moisture, stop using the device immediately and remove the
moisture completely.

• Do not use unapproved USB cables or chargers with your device. The

LG limited warranty does not cover damage caused by the use of third
party accessories.

• Using the device when it is charging may cause electric shock. To use the

device, stop charging it.

Basic Functions 28

USB Type-C port

USB Type-C cable

• Remove the charger from the power socket after the device is fully

charged. This prevents unnecessary power consumption.

• Another way to charge the battery is by connecting a USB cable

between the device and a desktop or laptop computer. This may take a
longer time than plugging the adapter to a wall outlet.

• Do not charge the battery by using a USB hub that is unable to maintain

the rated voltage. Charging may fail or unintentionally stop.

• When you are visiting the LG Authorized Service Center with a battery

issue, bring the product and the charger with you. Since the battery is a
consumable, the battery life may be shortened as time goes.

Using the battery efficiently

Battery lifespan may decrease if you keep many apps and functions
running simultaneously and continuously.

Stop apps and functions from running in the background to increase
battery life.

To minimize battery consumption, follow these tips:

• Turn off the Bluetooth

them.

• Set the screen timeout to as short a time as possible.

• Minimize the screen brightness.

• Set a screen lock when the device is not in use.

• Check the battery level while using any downloaded apps.

®

or Wi-Fi network function when not using

Basic Functions 29