LG Q610EA Users manual

USER GUIDE

ZNFQ610EA

ENGLISH

MFL00000000 (1.0)

www.lg.com

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

• Always use genuine LG accessories. The supplied items are designed

only for this device and may not be compatible with other devices.

• This device is not suitable for people who have a visual impairment due

to the touchscreen keyboard.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.

• Modifying the device’s operating system or installing software from

unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

• Some content and illustrations may differ from your device, depending

on the area, service provider, software version, or OS version, and are subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading,downloading, auto-syncing and location services. To void additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

• This user guide is written in major languages for each country.

Depending on the language used, content may partly differ.

Instructional notices

WARNING: Situations that could cause injury to the user and third

CAUTION: Situations that may cause minor injury or damage to the

NOTE: Notices or additional information.

parties.

device.

2About this user guide

Table of contents

5 Guidelines for safe and efficient use

Custom-designed Features

15 Notes on Water Resistant

Properties

17 Video recording features 22 Gallery features 25 Making collage wallpapers 26 Audio recording features 29 Fingerprint recognition 32 Face recognition 36 Multi-tasking feature 37 Always-on Display 38 quick share 39 Quick Help

Basic Functions

41 Product components and

accessories

42 Parts overview

44 Turning the power on or off 45 Installing the SIM card 47 Inserting the memory card 48 Removing the memory card 48 Battery 50 Touch screen 53 Home screen 62 Screen lock 66 Memory card encryption 67 Taking screenshots 68 Entering text 73 Content sharing 75 Do not disturb

Useful Apps

77 Installing and uninstalling apps 78 App trash 78 Phone 82 Messaging 83 Camera 103 Gallery 108 Contacts 110 QuickMemo+

112 Clock 113 Calendar 115 Tasks 115 Music 116 Calculator 116 LG Health 118 E-mail 119 FM Radio 120 File Manager 120 LG Mobile Switch 120 LG Friends Manager 121 Downloads 121 LG SmartWorld 122 RemoteCall Service 122 Cell Broadcast 122 Facebook 123 Instagram 123 Evernote 123 Chrome 123 Google apps

Appendix

151 LG Language Settings 151 LG Bridge 152 Phone software update 154 Anti-Theft Guide 155 Open Source Software Notice

Information

155 Regulatory information

(Regulation ID number, E-labeling,

etc.)

155 Trademarks 156 DECLARATION OF

CONFORMITY

156 Contact office for compliance of

this product

156 Wi-Fi (WLAN) 157 More information 161 FAQ

Settings

127 Settings 127 Networks 139 Sound & notification 140 Display 141 General

4Table of contents

Guidelines for safe and efficient use

Please read these simple guidelines. Not following these guidelines may be dangerous or illegal.

Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.

Exposure to radio frequency energy

Radio wave exposure and Specific Absorption Rate (SAR) information.

This device has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.

• The radio wave exposure guidelines employ a unit of measurement known

as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the device transmitting at its highest certified power level in all used frequency bands.

• While there may be differences between the SAR levels of various LG device

models, they are all designed to meet the relevant guidelines for exposure to radio waves.

Information about the RF exposure from FCC

In August 1996, the Federal Communications Commission (FCC) of the United States, with its action in Report and Order FCC 96-326, adopted an updated safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both international and U.S. standards. The design of this device complies with FCC guidelines and these international standards.

Part 15.19 statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that

may cause undesired operation.

Part 15.21 Statement

Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

6Guidelines for safe and efficient use

Body-worn Operation

This device was tested for typical bodyworn operations with the back of the device kept 0.39 inches (1cm) between the user’s body and the back of the device. To comply with FCC RF exposure requirements, a minimum separation distance of

0.39 inches (1cm) must be maintained between the user’s body and the back of the device.

Any beltclips, holsters, and similar accessories containing metallic components may not be used. Body-worn accessories that cannot maintain 0.39 inches (1cm) separation distance between the user’s body and the back of the device, and have not been tested for typical body-worn operations may not comply with FCC RF exposure limits and should be avoided.

Part 15.105 Statement

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

7Guidelines for safe and efficient use

Product care and maintenance

• Use only in-box accessories which are authorised by LG. LG does not guarantee

any damage or failure which is caused by third party accessories.

• Some contents and illustrations may differ from your device without prior

notice.

• Do not disassemble this unit. Take it to a qualified service technician when repair

work is required.

• Repairs under warranty, at LG’s discretion, may include replacement parts

or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.

• Keep away from electrical appliances such as TVs, radios and personal

computers.

• The unit should be kept away from heat sources such as radiators or cookers.

• Do not drop.

• Do not subject this unit to mechanical vibration or shock.

• Switch off the device in any area where you are required to by special

regulations. For example, do not use your device in hospitals as it may affect sensitive medical equipment.

• Do not handle the device with wet hands while it is being charged. It may cause

an electric shock and can seriously damage your device.

• Do not charge a handset near flammable material as the handset can become

hot and create a fire hazard.

• Use a dry cloth to clean the exterior of the unit (do not use solvents such as

benzene, thinner or alcohol).

• Do not charge the device when it is on soft furnishings.

• The device should be charged in a well ventilated area.

• Do not subject this unit to excessive smoke or dust.

• Do not keep the device next to credit cards or transport tickets; it can affect the

information on the magnetic strips.

• Do not tap the screen with a sharp object as it may damage the device.

• Do not expose the device to liquid or moisture.

• Use accessories like earphones cautiously. Do not touch the antenna

unnecessarily.

8Guidelines for safe and efficient use

• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.

Damage to the glass display due to abuse or misuse is not covered under the warranty.

• Your device is an electronic device that generates heat during normal operation.

Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your device during or immediately after operation.

• If your device gets wet, immediately unplug it to dry off completely. Do not

attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.

• The liquid in your wet device, changes the colour of the product label inside your

device. Damage to your device as a result of exposure to liquid is not covered under your warranty.

Efficient device operation

Electronics devices

All devices may receive interference, which could affect performance.

• Do not use your device near medical equipment without requesting permission.

Please consult your doctor to determine if operation of your device may interfere with the operation of your medical device.

• Pacemaker manufacturers recommend that you leave at least 15 cm of space

between other devices and a pacemaker to avoid potential interference with the pacemaker.

• This device may produce a bright or flashing light.

• Some hearing aids might be disturbed by devices.

• Minor interference may affect TVs, radios, PCs etc.

• Useyourdeviceintemperaturesbetween0ºCand40ºC,ifpossible.Exposing

your device to extremely low or high temperatures may result in damage, malfunction, or even explosion.

Road safety

Check the laws and regulations on the use of devices in the area when you drive.

• Do not use a hand-held device while driving.

• Give full attention to driving.

9Guidelines for safe and efficient use

• Pull off the road and park before making or answering a call if driving conditions

so require.

• RF energy may affect some electronic systems in your vehicle such as car

stereos and safety equipment.

• When your vehicle is equipped with an air bag, do not obstruct with installed

or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.

• If you are listening to music whilst out and about, please ensure that the volume

is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads.

Avoid damage to your hearing

To prevent possible hearing damage, do not listen at high volume levels for long periods.

Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.

• When using headphones, turn the volume down if you cannot hear the people

speaking near you, or if the person sitting next to you can hear what you are listening to.

• Excessive sound pressure from earphones and headphones can cause

hearing loss.

Glass Parts

Some parts of your device are made of glass. This glass could break if your device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your device until the glass is replaced by an authorised service provider.

Blasting area

Do not use the device where blasting is in progress. Observe restrictions and follow any regulations or rules.

10Guidelines for safe and efficient use

Potentially explosive atmospheres

• Do not use your device at a refueling point.

• Do not use near fuel or chemicals.

• Do not transport or store flammable gas, liquid or explosives in the same

compartment of your vehicle as your device or accessories.

In aircraft

Wireless devices can cause interference in aircraft.

• Turn your device off before boarding any aircraft.

• Do not use it on the ground without permission from the crew.

Children

Keep the device in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached.

Emergency calls

Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your device for emergency calls. Check with your local service provider.

Battery information and care

• You do not need to completely discharge the battery before recharging. Unlike

other battery systems, there is no memory effect that could compromise the battery’s performance.

• Use only LG batteries and chargers. LG chargers are designed to maximise the

battery life.

• Do not disassemble or short-circuit the battery.

• Keep the metal contacts of the battery clean.

• Replace the battery when it no longer provides acceptable performance. The

battery pack may be recharged hundreds of times before it needs replacing.

• Recharge the battery if it has not been used for a long time to maximise

usability.

11Guidelines for safe and efficient use

• Do not expose the battery charger to direct sunlight or use it in high humidity,

such as in the bathroom.

• Do not leave the battery in hot or cold places, as this may deteriorate battery

performance.

• Risk of explosion if battery is replaced by an incorrect type. Dispose of used

batteries according to the instructions.

• Always unplug the charger from the wall socket after the device is fully charged

to save unnecessary power consumption of the charger.

• Actual battery life will depend on network configuration, product settings,

usage patterns, battery and environmental conditions.

• Make sure that no sharp-edged items such as animal’s teeth or claws, come

into contact with the battery. This could cause a fire.

• Power Consumption (Networked Standby Mode) : 0.5 W

Securing personal information

• Make sure to protect your personal information to prevent data leakage or

misuse of sensitive information.

• Always back up important data while using the device. LG is not responsible for

any data loss.

• Make sure to back up all data and reset the device when disposing of the device

to prevent any misuse of sensitive information.

• Read the permission screen carefully while downloading applications.

• Be cautious using the applications that have access to multiple functions or to

your personal information.

• Check your personal accounts regularly. If you find any sign of misuse of your

personal information, ask your service provider to delete or change your account information.

• If your device is lost or stolen, change the password of your account to secure

your personal information.

• Do not use applications from unknown sources.

12Guidelines for safe and efficient use

Notice for Battery replacement

• Li-Ion Battery is a hazardous component which can cause injury.

• Battery replacement by non-qualified professional can cause damage

to your device.

• Do not replace the battery by yourself. The battery can be damaged,

which can cause overheat and injury. The battery must be replaced by the authorized service provider. The battery should be recycled or disposed separately from household waste.

• In case this product contains a battery incorporated within the product

which cannot be readily removed by end-users, LG recommends that only qualified professionals remove the battery, either for replacement or for recycling at the end of this product’s working life. To prevent damage to the product, and for their own safety, users should not attempt to remove the battery and should contact LG Service Helpline, or other independent service providers for advice.

• Removal of the battery will involve dismantling of the product case,

disconnection of the electrical cables/ contacts, and careful extraction of the battery cell using specialized tools. If you need the instructions for qualified professionals on how to remove the battery safely, please visit

http://www.lge.com/global/sustainability/environment/take-back-recycling

13Guidelines for safe and efficient use

Custom-designed Features

Notes on Water Resistant Properties

This product is water and dust resistant in compliance with the Ingress Protection rating IP68.

Your product has undergone testing in a controlled environment and is proven to be water and dust resistant in certain circumstances (meets the requirements of classification IP68 as described by the international standard IEC 60529 - Degrees of Protection provided by Enclosures [IP

Code];testconditions:15-35ºC,86-106kPa,1.5meter,for30minutes).

Do not expose the device in conditions that are different from the test conditions. Results may vary in actual use.

WARNING

In conditions that are different from LGE’s test conditions for IP68 (as specified in this manual), the liquid damage indicator located inside the product changes colour. Please note that any damages that occur due to such causes makes you ineligible for any free-of-charge repair services provided under warranty.

Avoid exposing the product to environments with excessive dusts or moisture. Do not use the product in the following environments.

Do not immerse the product in any liquid chemicals (soap, etc.) other than water.

Do not immerse the product in salt water, including seawater.

Do not immerse the product in a hot spring.

Do not swim with this product.

Donotplacetheproductdirectlyonsand(suchasatabeach)or

mud.

Custom-designed Features 15

Do not immerse your product in water deeper than approximately

1.5meter. Donotimmerseyourproductinwaterforlongerthan30minutes.

• If your product becomes wet be sure to wipe the microphone, speaker,

and stereo jack with a dry cloth before use.

• Should your product or your hands become wet, dry them before

handling the product.

• Do not use the product in places where it may be sprayed with high

pressure water (e.g. near a faucet or shower head) or submerge it in water for extended periods of time, as the product is not designed to withstand high water pressure.

• This product is not resistant to shock. Do not drop the product or

subject it to shock. Doing so might damage or deform the main unit, causing water leakage.

• The product’s water and dust resistant features may be damaged by

dropping or receiving an impact.

• If the product gets wet, use a clean, soft cloth to dry it thoroughly.

• The touch screen and other features may not work properly if the

device is used while wet.

• Your product is water resistant only when the SIM/Memory card tray is

properly inserted into the product.

• Do not open or close the SIM/Memory card tray while the product is

wet or immersed in water. Exposing the open tray to water or moisture may damage the product.

• The SIM/Memory card tray contains rubber [packing] to help prevent

dust, water, or moisture from entering the product. Do not damage the rubber [packing] as this may allow dust, water, or moisture to enter your product and cause damage.

• Failure to follow the provided instructions may invalidate your device’s

limited warranty.

Custom-designed Features 16

Video recording features

Standard angle icon Wide-angle icon

Standard angle icon

Wide-angle icon

Wide-angle camera

You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the front and rear camera.

Launch the Camera app, then tap between the standard and wide-angle.

Front camera

Rear camera

/ or / to switch

• See

Custom-designed Features 17

Starting the camera

for details.

SQUARE camera mode

You can take multiple photos or videos in the form of a collage by using the front and rear cameras. Photos and videos can be saved with different layouts.

Launch the Camera app, then tap AUTO ( ) SQUARE ( ).

Tap MODE and select the desired camera mode.

To take a photo, tap . To record a video, tap .

Snap shot

You can take a photo or record a video and preview it right away.

In the SQUARE mode, tap MODE .

Tap to take photo. To record a video, tap .

Grid shot

You can take up to 4 photos or videos (max of 3 seconds) organised in a square.

In the SQUARE mode, tap MODE .

Tap / to take photos or record videos simultaneously or

sequentially depending on the displayed layout order.

Tap to save.

Custom-designed Features 18

Match shot

You can take 2 photos or videos at the same time or separately.

In the SQUARE mode, tap MODE .

Tap / to take a photo or record a video at the same time or

separately.

Tap / to take photos or record videos.

Tap to save (if necessary).

Guide shot

You can take photos by following the pose of another photo.

In the SQUARE mode, tap MODE .

Select from the poses on the right to choose the one you want to

follow.

Tap to take a photo.

• Use the slide bar to control the background transparency.

Custom-designed Features 19

Tracking focus while using the camera

You can track and maintain focus on an object while taking photos or recording videos.

Launch the Camera app, then tap Tracking focus.

Before recording a video or taking a photo, lightly tap the screen to

select an object to focus on.

Take the photo or start recording your video.

• See

Starting the camera

• To use this feature, select the standard camera (

or recording videos.

• This feature is unavailable when you use the front camera or the wide-

angle camera.

• This feature is unavailable in the following cases:

- Video size limitation: Resolution is set as UHD 16:9.

- FPS limitation: FPS is set as 60 FPS.

for details.

) for taking photos

Custom-designed Features 20

Steady recording

You can use the Steady recording feature to minimise motion blur while recording a video.

Launch the Camera app, then tap AUTO (

) Steady recording .

(

• See

Starting the camera

for details.

), SQUARE ( ), or MANUAL

Signature

You can create a personalised photo by using your signature.

Launch the Camera app, then tap AUTO ( ) Add signature.

Enter the signature as desired and tap ADD.

• This feature is not available when you use the Manual video mode.

Custom-designed Features 21

Hi-Fi video recording

Record high quality videos by capturing higher quality sound with a wider dynamic frequency range using 2 sensitive AOP (Acoustic Overload Point) mics and incredible Hi-Fi recording.

Launch the Camera app, then tap MANUAL (

• See

Starting the camera

• Hi-Fi videos can only be played in apps that support Hi-Fi.

• This feature is unavailable when you use the front camera.

for details.

) Hi-Fi .

Gallery features

Floating button

To quickly move to the Home screen while viewing the Gallery in landscape orientation, touch and hold then release it.

, move your finger upward to ,

• You can move the floating button’s position by dragging it horizontally

along the bottom part of the screen.

Custom-designed Features 22

Camera roll

You can view the photos and videos you have taken on the camera preview screen.

Launch the Camera app, then tap AUTO (

• When you take photos or record videos, you can view the thumbnails

for the saved pictures along the side of the screen.

• Scroll the thumbnail lists up or down to browse the photos and videos.

• Tap a thumbnail to view the photo or video on the camera screen.

• Tap the thumbnail again to return to the camera viewfinder.

• This feature is not supported when you take a photo or record a video in

the 18:9 aspect ratio.

• Camera roll feature is only available in Auto view mode.

) Camera roll.

Making collage wallpapers

You can make your own collage image to display it as a lock screen. You can select multiple collage images as a wallpaper that changes each

time you turn on or off the screen.

Tap Settings Display Lock screen Wallpaper Collage

Wallpapers.

Tap and select the images you want to display as a collage.

Custom-designed Features 25

Edit the slideshow as desired and tap SET WALLPAPER.

Audio recording features

HD Audio Recorder overview

You can configure the audio settings manually so that you can record audio based on the settings optimised for the selected mode.

Recording modes

You can record a high definition audio file by selecting and configuring the audio mode to suit the recording environment.

Essentials HD Audio Recorder .

Tap

Custom-designed Features 26

Normal

You can record audio without extra settings.

Concert

You can record audio in a concert or other music events.

Custom

You can configure the desired settings to record audio.

• When you connect the earpiece to the device, appears. Tap and

then select the microphone to use.

Studio Mode

With Studio mode, you can play an audio file or music and record your voice at the same time, create a chord by recording your voice multiple times, and record your comments over the presenter’s or speaker’s original audio file.

Tap Essentials HD Audio Recorder.

Select Custom.

Tap and select an audio file to use as background music.

Tap to record voice.

Tap to save the recorded file.

• Background music can only be played through earphones. Make sure to

plug in earphones before using this feature.

Custom-designed Features 27

Other useful features for use of the HD Audio Recorder app

GAIN

You can adjust the sensitivity of the sound recorded by the microphone. The higher the GAIN value is set, the more sensitively the sound is

recorded.

LCF

You can filter any low-pitched noises such as the low hum of the air conditioner.

The higher the LCF (Low Cut Filter) value is set, the better high-frequency noises are filtered.

LMT

It can prevent clipping of the recorded sound. The higher the LMT (Limiter) value is set, the more low frequency sounds that will not get clipped.

• To change additional settings, tap Settings, then customise the file

type, bit depth, sampling rate and other settings.

• You can monitor sound quality with the connected earpiece while

recording audio. While recording audio in Studio mode, sound monitoring is not supported. You can hear only the background music.

Custom-designed Features 28

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

• To unlock the screen.

• To view the locked content in the Gallery or QuickMemo+.

• Confirm a purchase by signing in to an app or identifying yourself with

your fingerprint.

• Your fingerprint can be used by the device for user identification. Very

similar fingerprints from different users may be recognised by the fingerprint sensor as the same fingerprint.

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximise the recognition accuracy, check the following before using the device.

• The device’s Power/Lock key has a fingerprint sensor. Ensure that the

Power/Lock key is not damaged by a metallic object, such as coin or key.

• When water, dust or other foreign substance is on the Power/Lock key

or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognised.

• A fingerprint may not be recognised properly if the surface of your

finger has a scar or is not smooth due to being soaked in water.

• If you bend your finger or use the fingertip only, your fingerprint may

not be recognised. Make sure that your finger covers the entire surface of the Power/Lock key.

Custom-designed Features 29

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