LG LDP-7024LD, LDP-7024D, IPLDK CRS User Manual
IPLDK CRS
Installation and User Guide
ISSUE 1.0A
IPLDK Call Recording System
1. INTRODUCTION......................................................................................................... 5
Issue 1.0A
1.1 OVERVIEW......................................................................................................................5
1.2 Features...........................................................................................................................5
2. INSTALLATION ENVIRONMENT................................................................................ 6
2.1 Hardware Specification.....................................................................................................6
2.2 System Requirements........................................................................................................6
3. PROGRAM SETUP.....................................................................................................7
3.1APPLICATION SETUP ....................................................................................................7
3.2 DAO SETUP...................................................................................................................12
3.3 USB MODULE (LDP-7024D, LDP-7024LD) SETUP..................................................14
3.4 USB MODULE (LDP-7024D, LDP-7024LD) UPDATE...............................................17
4. MAIN FEATURE DESCRIPTION............................................................................... 19
4.1 Main screen.....................................................................................................................19
4.2 Voice Recording and Playing..........................................................................................21
Record.............................................................................................................................................21
Play.................................................................................................................................................22
Save call information......................................................................................................................22
Stop .................................................................................................................................................23
Pause...............................................................................................................................................24
Resume............................................................................................................................................25
Sound Volume Up............................................................................................................................26
Sound Volume Down .......................................................................................................................27
Address Book Management.............................................................................................................27
4.3 OUTLOOK......................................................................................................................29
OUTLOOK Address Book Import...................................................................................................29
Send E-Mail by MS Outlook............................................................................................................29
MENU .............................................................................................................................................31
4.4 Import and Export from MS EXCEL..............................................................................32
Save Call List..................................................................................................................................32
Save Address Book..........................................................................................................................33
Save Call List..................................................................................................................................33
Import Address Book.......................................................................................................................34
MENU .............................................................................................................................................36
4.5 PRINT .............................................................................................................................36
CALL LIST......................................................................................................................................36
Address Book...................................................................................................................................38
Print from Call List frame...............................................................................................................38
MENU .............................................................................................................................................39
4.6 SEARCH.........................................................................................................................39
Search Call List...............................................................................................................................39
Search Address................................................................................................................................41
MENU .............................................................................................................................................43
4.7 VIEW ..............................................................................................................................44
Simple Mode....................................................................................................................................44
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IPLDK Call Recording System
Disk Information.............................................................................................................................45
Support multi-language...................................................................................................................46
MENU .............................................................................................................................................46
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4.8 BACKUP.........................................................................................................................47
Auto Backup....................................................................................................................................47
Manual Backup...............................................................................................................................47
MENU .............................................................................................................................................48
4.9 OPTION..........................................................................................................................48
Record Option.................................................................................................................................48
KEYMAP.........................................................................................................................................50
PATH...............................................................................................................................................50
5. UTILIZATION ............................................................................................................51
5.1 Call List...........................................................................................................................51
5.2 Call List and Address book.............................................................................................52
5.3 Insert, Update and Delete for new customer...................................................................54
6. LINK TO EZ PHONE/EZ ATD....................................................................................54
7. USB ERROR TYPE FOR CALL RECORDING SYSTE PROGRAM ..........................55
7.1 USB MODULE (LDP-7024D, LDP-7024LD) is unreconized.......................................55
7.2 USB MODULE (LDP-7024D, LDP-7024LD) is unreconized in the SYSTEM ............56
7.3 Delete USB MODULE (LDP-7024D, LDP-7024LD) driver .........................................56
How to delete the driver under Windows 2000, XP ........................................................................56
How to delete the driver under Windows 98, ME ...........................................................................57
8. ERROR MESSAGE................................................................................................... 58
8.1 When you incorrectly set the wave file Directory...........................................................58
8.2 When you incorrectly set the wave file and backup Directory.......................................59
8.3 Hard disk space is insufficient ........................................................................................60
8.4 USB line is disconnected.................................................................................................60
8.5 Database file is not exist..................................................................................................60
8.6 MESSAGE GUIDE.........................................................................................................61
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IPLDK Call Recording System
Issue 1.0A
Details for Changes
Version Date Details Notes
1.0A
2004-05-19 First Created
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IPLDK Call Recording System
1. INTRODUCTION
Issue 1.0A
1.1 OVERVIEW
- Call Recording System is the program that enables you to record the messages on the phone.
- You connect the USB cable to Keyset(LDP-7024D(LD)) and desktop computer in this System.
- This System also provides various features that enable you to save the recorded messages to file,
to play the file and to use the file as an e-mail attachment.
1.2 Features
Call Recording System provides main features as follows.
- Enables you to record the messages on the phone.
- Enables you to save the recorded messages to file and to play the saved file.
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IPLDK Call Recording System
- Enables you to send other people the file as an e-mail attachment.
- Enables you to import address book from Outlook Express and Microsoft Excel
- Enables you to export phone book and address book to Microsoft Excel.
2. INSTALLATION ENVIRONMENT
Issue 1.0A
2.1 Hardware Specification
-Digital Keyset(LDP-7024D(LD) : USB Module Support Keyset), USB cable
Notes
: Call Recording System only supports LDP-7024D model and LDP-7024D model
2.2 System Requirements
Operating System: Win 98, Windows NT, Window 2000
Win Me, Window XP home, pro.
Recommended Processor : Pentium III 800 MHz
Recommended RAM: 128 MB
Available hard disk space: 200 MB
Video Adapter: SVGA( Min. 256 colors/800x600)
Minimum Processor: Pentium MMX- 800MHz
Minimum RAM : 64 MB
Sound Card (Required)
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IPLDK Call Recording System
3. PROGRAM SETUP
3.1APPLICATION SETUP
Issue 1.0A
- You click Setup.exe after the movement to Directory with Application install program.
- Call Recording System needs DAO Version 3.5.
- If you click the Yes(Y) button, DAO files are installed.
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IPLDK Call Recording System
- If you click the No(N) button, DAO files are not installed.
Issue 1.0A
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IPLDK Call Recording System
- Click the Next button after entering your name and company name.
- If database is already existed, the message above is displayed.
- If you use previous database, click the Yes (Y) button.
- Or if you use new database, click the No (N) button.
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- After clicking the Change button, select folder where setup will install files. Then click the Next
button.
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IPLDK Call Recording System
- Click the Install button to begin the installation.
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IPLDK Call Recording System
- The window for Installation Complete is displayed.
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- Click the Finish button to complete the installation.
How to check the version
- Run CRS and Click ‘About’ in menu.
- You can see installed CRS version and USB firmware version
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IPLDK Call Recording System
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3.2 DAO SETUP
- Don't cancel setup during installation process.
- This program will install the module necessary for using the database.
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IPLDK Call Recording System
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- This is the window DAO successfully installed.
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IPLDK Call Recording System
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3.3 USB MODULE (LDP-7024D, LDP-7024LD) SETUP
- When USB cable is connected to the computer, automatically the window above is displayed.
- To install the driver, select the Install from a list or specific location [Advanced] button, and then click
the Next button.
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IPLDK Call Recording System
- Select the Search for the best driver in these locations button, and then select the Include the
location in the search check box.
- If you click the Browse button, the window below is displayed.
- Select WinXpUSBDrv file under Microsoft Windows XP, and then click the Next button.
Issue 1.0A
- The appropriate USB Drivers.
USB Driver Directory:
Windows98 Î Win98USBDrv,
WinMe Î Windows ME,
Win2kUSBDrv Î Windows 2000,
WinXpUSBDvr Î Windows XP)
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IPLDK Call Recording System
Issue 1.0A
[USB Driver Find]
- After USB Driver Setup is completed,
- Select the Universal Serial bus controllers in the Device Manager Control panel.
- You can find the LGLDP-7024D(LD) item in the window below.
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IPLDK Call Recording System
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3.4 USB MODULE (LDP-7024D, LDP-7024LD) UPDATE
- Select the Universal Serial bus controllers in the Device Manager control panel, and then find the
LG LDP-7024D(LD) item.
-After that, click Right Mouse Button, and then select the Properties item.
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IPLDK Call Recording System
Issue 1.0A
- Click the Update Driver button in the LG LDP-7024D(LD) USB Properties.
- The remaining feature is the same as the one described in the 3.3 USB MODULE (LDP-7024D,
LDP-7024LD) SETUP part.
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IPLDK Call Recording System
4. MAIN FEATURE DESCRIPTION
4.1 Main screen
Issue 1.0A
Menu and Toolbar : Entire features are available in the Menu Bar. Also, frequently used features are
available in the Toolbar. There are Backup button, E-Mail button, Search button, List button and
Option button on the Toolbar.
Customer Information Display : Basic customer information such as name, phone number and record
time is displayed.
Wave control button : Record, Stop, Play, Pause button. This is the button to record play, stop, and
pause the sound.
Play Bar : progress is displayed when the sound is recorded and played.
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