LG K1 Service Manual

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Service Manual

(K1)

LG Electronics

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Ch 1. Service information

Ch 2. Locations

Ch 3. System information

· Specification

· System Block Diagram

· Fn key combinations

· Status indicators

· BIOS Flash

· BIOS Setup

Ch 4. Symptom-to-part index

· Power system checkout

· Numeric error codes

· Error messages

· LCD-related symptoms

· Indeterminate problems

Ch 5. Removing and replacing a part (FRU)

Ch 6. Part list

· Part list

· Exploded view

Contents

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Chapter 1. Service information

1-1. Important service information

 Strategy for replacing parts (FRU-Field Replaceable Units)

Before replacing parts

Make sure that latest BIOS and drivers are installed before replacing any parts (FRUs) listed in this

Caution

The BIOS configuration on the computer you are servicing may have been customized.

Running Automatic Configuration my alter the settings. Note the current configuration settings;

then, when service has been completed, verify that those settings remain in effect.

 Strategy for replacing a hard-disk drive

You have to get a User’s approval before formatting or replacing a hard-disk drive. You must let the User

know that the user is responsible for the loss data

Caution

The drive startup sequence in the computer you are servicing may have been changed. Be

extremely careful during write operations such as copying, saving, or formatting. If you select an

incorrect drive, data or programs can be overwritten.

Use the following strategy to prevent unnecessary expense for replacing and servicing parts

1. If you are instructed to replacing a part but the replacement does not correct the problem, reinstall the

original part before you continue.

2. Some computers have both a processor board and system board. If you are instructed to replace either

the processor board or the system board, and replacing one of them does not correct the problem,

reinstall that board, and then replace the other one.

3. If an adapter or device consists of more than one part, any of the parts (FRUs) may be the cause of the

error. Before replacing the adapter or device, remove the parts (FRUs), one by one, to see if the

symptoms change. Replace only the part that changed the symptoms.

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1-2. Safety notices

Warning

Before the computer is powered-on after part (FRU) replacement, make sure all screws, springs,

and other small parts are in place and are not left loose inside the computer. Verify this by

shaking the computer and listening for rattling sounds. Metallic parts or metal flakes can cause

electrical shorts.

Warning

some standby batteries contain a small amount of nickel and cadmium. Do not disassemble

a standby battery, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery

as required by local ordinances or regulations. Use only the battery in the appropriate parts

listing. Use of an incorrect battery can result in ignition or explosion of the battery

Warning

The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or

water, or short-circuit it. Dispose of the battery pack as required by local ordinances or

regulations. Use only the battery in the appropriate parts listing when replacing the battery pack.

Use of an incorrect battery can result in ignition or explosion of the battery.

Warning

If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands,

immediately was the affected areas with water for at least 15 minutes. Seek medical care if any

symptoms from the fluid are present after washing.

Warning

To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card.

Warning

Though the main batteries have low voltage, a shorted or grounded battery can produce enough

current to burn personnel or combustible materials.

Warning

Before removing any part (FRU), turn off the computer, unplug all power cords from electrical

outlets, remove the battery pack, and then disconnect any interconnecting cables.

Ch1. Service information

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1-3. Safety information

 General safety

Follow these rules to ensure general safety

· Observe good housekeeping in the area of the machines during and after maintenance.

· When lifting any heavy object

1. Ensure you can stand safely without slipping.

2. Distribute the weight of the object equally between your feet.

3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift.

4. Lift by standing or by pushing up with your leg muscles

(This action removes the strain from the muscles in your back.)

· Do not attempt to lift any object weights more then 16kg(35lb) or object that you think are too heavy for you.

· Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe.

· Before you start the machine, ensure that other service representatives and the customer’s personnel are

not in a hazardous position.

· Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the

machine.

· Keep your tool box away from walk areas so that other people will not trip over it.

· Do not wear loose clothing that can be trapped in the moving parts of a machine. Make sure that your

sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it.

· Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately

8 centimeters(3 inches) from the end.

· Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for you clothing.

· Wear safety glasses when you are hammering, drilling, soldering, cutting wire, attaching springs, using

solvents, or working in any other conditions that might be hazardous to your eyes.

· After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that

is worn or defective.

· Reinstall all covers correctly before returning the machine to the customer.

Caution

Metal objects are good electrical conductors.

Ch1. Service information

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 Electrical safety

Observe the following rules when working on electrical equipment.

Important

Use only approved tools and test equipment. Some hand tools have handles covered with a soft

material that does not insulate you when working with live electrical currents.

Many customers have, near their equipment, rubber floor mats that contain small conductive

fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from

electrical shock.

· Find the room emergency power-off switch, disconnecting switch, or electrical outlet. If an electrical outlet.

If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly.

· Do not work alone under hazardous conditions or near equipment that has hazardous voltages.

· Disconnect all power before

1. Performing a mechanical inspection

2. Working near power supplies

3. Removing or installing main units

· Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer

to power-off the wall box that supplies power to the machine and to lock the wall box in the off position.

· If you need to work on a machine that has exposed electrical circuits, observe the following precautions :

Ensure that another person, familiar with the power-off controls, is near you.

Caution

Another person must be there to switch off the power, if necessary.

· Use only one hand when working with powered-on electrical equipment. Keep the other hand in your

pocket or behind your back

Caution

An electrical shock can occur only when there is a complete circuit. By observing the above rule,

you may prevent a current from through your body.

· When using testers, set the controls correctly and use the approved probe leads and accessories for that

tester

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· Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal

floor strips and machine frames.

· Observe the special safety precautions when you work with very high voltages. These instructions are in

the safety sections of maintenance information. Use extreme care when measuring high voltages.

· Regularly inspect and maintain your electrical hand tools for safe operational condition.

· Do not use worn or broken tools and testers.

· Never assume that power has been disconnected from a circuit. First check that it has been powered off.

· Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors,

non-grounded power extension cables, power surges, and missing safety grounds.

· Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is

conductive such touching can cause personal injury and machine damage.

· Do not service the following parts with the power on when they are removed from their normal operating

places in a machine.

1. Power supply units

2. Pumps

3. Blowers and fans

4. Motorgenerators

and similar units. (This practice ensure correct grounding of the units.)

· If an electrical accident occurs

1. Use caution ; do not become a victim of yourself.

2. Switch off power.

3. Send another person to get medical aid.

Ch1. Service information

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 Safety inspection guide

The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions.

As each machine was designed and built, required safety items were installed to protect users and service

personnel from injury. This guide addresses only those items. You should use good judgment to identify

potential safety hazards due to attachment of non-LG features or options not covered by this inspection

guide.

If any unsafe conditions are present, you must determine how serious the apparent hazard could be and

whether you can continue without first correcting the problem.

· Consider these conditions and the safety hazards they present

1. Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal

electrical shock)

2. Mechanical hazards, such as loose or missing hardware

Refer to the following checklist and begin the checks with the power off, and the power cord disconnected.

· Checklist

1. Check exterior covers for damage (loose, broken, or sharp edges)

2. Power off the computer. Disconnect the power cord.

3. Check the power cord for :

a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground continuity

for 0.1 or less between the external ground pin and frame ground.

b. The power cord should be the type specified in the parts list.

c. Insulation must not be frayed or worn.

4. Remove the cover.

5. Check for any obvious non-LG alterations. Use good judgment as to the safety of any non-LG

alterations.

6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or

other liquids, or signs of fire or smoke damage.

7. Check for worn, frayed, or pinched cables.

8. Check that the power-supply cover fasteners (screw or rivets) have not been removed or tampered with.

Ch1. Service information

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 Handling devices that are sensitive to electrostatic discharge

Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to

electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between

objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat,

and the person handling the part are all at the same charge.

Note

Use product-specific ESD procedures when they exceed the requirements noted here.

Make sure that the ESD protective devices you use have been certified (ISO9000) as fully effective.

· When handling ESD-sensitive parts :

1. Keep the parts in protective packages until they are inserted into the product.

2. Wear a grounded wrist strap against your skin to eliminate static on your body.

3. Prevent the part from touching your clothing. Most clothing retains a charge even when you are wearing

a wrist strap.

4. Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially

useful when handling ESD-sensitive devices.

5. Select a grounding system, such as those listed below, to provide protection that meets the specific

service requirement.

Note

The use of a grounding system is desirable but not required to protect against ESD damage.

a. Attach the ESD ground clip too any frame ground, ground braid, or green-wire ground.

b. Use an ESD ground or reference point when working on a double-insulated or battery-operated

system. You can use coax or connector-outside shells on these systems.

c. Use the round ground-prong of the AC plug on AC-operated computers.

Ch1. Service information

 Grounding requirements

Electrical grounding of the computers is required for operator safety and correct system function.

Proper grounding of the electrical outlet can be verified by a certified electrician.

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When a CD-ROM drive, DVD drive or the other laser product is installed, note the following :

Caution

Use of controls or adjustments or performance of procedures other than those specified here in

might result in hazardous radiation exposure.

1-4. Laser compliance statement

Opening the CD-ROM drive, DVD-ROM drive or the other optical storage device could result in exposure

to hazardous laser radiation.

There are no serviceable parts inside those drives. Do not open

Danger

Emits visible and invisible laser radiation when open. Do not stare into the beam , do not view

directly with optical instruments, and avoid direct exposure to the bean.

1-5. Backup (Standby) RTC battery safety information

When replacing or disposing of the backup (standby) RTC battery, note the following :

Ch1. Service information

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1-6. Read this first

Before you go to the checkout guide, be sure to read this section.

Important Notes

· Only trained personnel certified by LG should service the computer.

· Read the entire FRU removal and replacement page before replacing any FRU.

· Use new nylon-coated screws when you replace FRUs.

· Be extremely careful during such write operations as copying, saving, formatting.

Drives in the computer that you are servicing sequence might have been altered. If you selected an

incorrect drive, data or programs might be overwritten.

· Replace FRUs only for the correct mode.

· When you replace a FRU, make sure the model of the machine and the FRU part number are correct by

referring to the FRU parts list.

· A FRU should not be replaced because of a single, irreproducible failure. Single failures can occur for a

variety of reasons that have nothing to do with a hard ware defect, such as cosmic radiation,

electrostatic discharge, or software errors.

· Consider replacing a FRU only when a problem recurs. If you suspect that a FRU is defective, clear the

error log and run the test again. If the error does not recur, do not replace the FRU.

· Be careful not to replace a non-defective FRU.

 What to do first

You must fill out the record form first.

During the warranty period, the customer may be responsible for repair costs if the computer damage was

caused by misuse, accident, modification, unsuitable physical or operating environment, or improper

maintenance by the customer. The following list provides some common items that are not covered under

warranty and some symptoms that might indicate that the system was subjected to stress beyond normal

use. Before checking problems with computer, determine whether the damage is covered under the

warranty by referring to the following :

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The followings are not covered under warranty :

· CD panel cracked from the application of excessive force or from being dropped

· Scratched (cosmetic) parts

· Distortion, deformation, or discoloration of the cosmetic parts

· Cracked or broken plastic parts, broken latches, broken pins, or broken connectors caused by excessive

force

· Damage caused by liquid spilled into system

· Damage caused by improper insertion of a PC Card or the installation of an incompatible card

· Damage caused foreign material in the diskette drive

· Diskette drive damage caused by pressure on the diskette drive cover or by the insertion of a diskette

with multiple labels

· Damaged or bent diskette eject button

· Fusses blown by attachment of a non-supported device

· Forgotten computer password (making the computer unusable)

· Sticky keys caused by spilling a liquid onto the keyboard

The following symptoms might indicate damage caused by non-warranted activities :

· Missing parts might be a symptom of unauthorized service or modification.

· If the spindle of a hard-disk drive becomes noisy, it may have been subjected to excessive force, or

dropped.

Ch1. Service information

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 Front view

Chapter 2. Locations

Ch2. Locations

1. Cover Latch

2. IEEE 1394

3. Status LED

4. 3 in 1 Card Reader

5. Audio Port Connectors

6. Stereo Speakers

X

\

Z

[

Y

]]

 Bottom view

XY Z

1. Battery Release Button

2. Battery Lock/Unlock Button

3. Battery Pack

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1. RJ-11 Connector

2. RJ-45 Connector

3. Optical Storage Device

4. USB Port

 Rear view

Ch2. Locations

1. Kensington Lock

2. Ventilator

3. Power Connector

4. Battery Pack

 Left view

Y

X

Z

[

X

Y

Z

[

[

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Ch2. Locations

 Right view

1. Express Card Slot

2. PC Card Slot

3. USB Port

4. S-Video Connector

5. VGA Port

6. Ventilator

X

Y

Z

[

\

]

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-CPU

· Dothan 1.60GHz~1.86GHz

· Celeron 1.20GHz~1.50GHz

·μFCPGA

- Main Chipset & Graphic

· Intel 915GM, ICH6-M

-Memory

·2 SODIMM

· DDR2 PC2-4300 Capable(533MHz)

-LCD

· 15” XGA

-HDD

· 2.5" 9.5mm 40/60GB PATA Type

- Communication

·MDC AC’97

· Realtek 8100C

- Wireless LAN Solution

· 802.11 bg

- Card Slot

· Express Card Slot

· Cardbus Card Slot(PCMCIA)

· 3-in-1 Card Slot

- ODD

· Fixed Optical Storage

· DVD-Combo/DVD Super multi

-Port

· VGA, 3X USB(2.0), RJ11, RJ45, Headphone-out, Mic-in, AC-in, IEEE1394, S-Video

- Input Devices

· Keyboard:86Key Keyboard

· Touchpad

- Buttons

· Power, Volume Down, Volume Up

- Indicator (LED)

· Power On, Charge, HDD, Caps Lock, Num Lock, Wireless

 Specification

Chapter 3. System information

Ch3. System information

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- Indicator (LED)

· AC-in, Power On, Charge, HDD, Caps Lock, Num Lock, Wireless

-Power

· 90 Watt 19V 4.74A Adapter

-Audio

· Realtek ALC655, Sound Blaster compatible

- Battery

· 6 Cell 5.2AHr, CYLINDRICAL(Li-Ion)

Ch3. System information

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■System Block Diagram

Ch3. System information

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 Fn key combinations

The following table shows the function of each combination of Fn with a function key.

Function of Fn keys has nothing to do with Operating System.

Ch3. System information

Force the computer to enter power-saving mode. (ex: system standby or hibernation) [Fn]+[F12]

Mute(Sound On / Off) [Fn]+[F9]

Sound up [Fn]+[F8]

Sound down [Fn]+[F7]

Brighten the LCD [Fn]+[F5]

Darken the LCD [Fn]+[F4]

Press the [Fn]+[F3] combination each time for Touchpad Enable / Touchpad Disable . [Fn]+[F3]

Monitor toggle. When the computer is attached to an external monitor, you can change the display
output location with [Fn] + [F7] combination.

[Fn]+[F2]

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 Status indicators

Ch3. System information

The system status indicators show the status of the computer

1. Battery Indicator

- Charging the battery: Green

- When the battery is fully charged or the computer is not connected to an AC Adapter: OFF

- When the battery power is under 10% of its maximum capacity: Orange

- The battery is defective: Orange blinking

2. Power On/Off/Suspend Indicator

- Stand by mode: Red blinking

- When the System is operating: OFF

3. Wireless LAN Indicator

- Wireless LAN is in use: ON

- Wireless LAN is not in use: OFF

4. Hard disk drive indicator

- Indicator lights up when the Notebook PC access to the hard disk drive.

※ Do not turn off the computer when the drive indicator lights up. It may cause data loss to the computer.

5. Num Lock Indicator

- You can press the combination of [Fn] and [Ins(Num Lk)] keys to enable the embedded numeric keypad.

Press the combination of [Fn] and [Ins(Num Lk)] keys again to disable the embedded numeric keypad.

6. Caps Lock Indicator

- Caps Lock indicator lights up when Caps Lock key is pressed. When this indicator lights up, you can

type capital letters without pressing the Shift key.

7. Scroll Lock Indicator

- ScrollLock indicator lights up when the combination of the Fn and Num lock key is pressed.

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 BIOS Flash

You can update BIOS using a floppy disk drive.

Because this system is not equipped with any floppy disk drive, you have to use an external USB drive for

a BIOS update. In order to boot up with an USB drive, please set Removable Device as the first boot up

drive in the boot menu of BIOS setup.

· How to update flash ROM in DOS

1. Create ‘boot up’ flash update diskette.

2. Copy a ROM image file (*.wph) into the root of the flash update diskette.

3. Copy phlash16.exe to the flash update diskette.

4. Insert the diskette into the FDD of your computer.

5. Boot your computer with the diskette, and type ‘phlash16*.wph /mode=n’.

6. Cold boot and follow the instruction displayed on the screen.

· Flash options /mode=n

0 – Default mode. Keep the current DMI information and update BIOS image only.

1 – Update DMI information only.

If new DMI information is not specified, the current DMI information is left unchanged.

2 – Update BIOS and DMI information.

If new DMI information is not specified, the current DMI information is left unchanged.

3 – Update BIOS and DMI information.

DMI information is updated to the DMI string and options specified in the new BIOS image.

Note

DMI is Desktop Management Interface

Ch3. System information

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1. Quit all running programs.

2. Start WINPHLASH.EXE.

3. Select the procedure you want :

a. Backup BIOS and Flash BIOS with new settings

b. Backup BIOS Only

4. Specify the locations for backup and new BIOS files in BIOS Setting Locations.

a. Enter the name of the backup file for existing BIOS or click Browse to locate the file.

b. Enter the name of the new BIOS file or click Browse to locate the file.

5. Click Advanced Settings button to access the advanced settings

6. Click Flash BIOS button to start flash BIOS.

7. Wait for the operation to complete. WinPhlash may take one or two minutes to complete flash BIOS

operation.

 How to update flash ROM in Windows

Ch3. System information

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8. After the completion, ‘System BIOS was successfully updated’ appears on the screen, then the

computer restarts.

9. After the restart, make sure the system BIOS is updated.

10. If your computer does not restart automatically, turn off your computer and then turn it back on by

pressing power button.

Ch3. System information

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Ch3. System information

 BIOS Release Process and Making Bootable CD

1. LGE(Korea) will send BIOS Image (*.iso) to each Service Centers when we have a new revision.

(Please refer to the BIOS Table (Document No. SBE-HA-01) for latest BIOS)

2. Service center will make Bootable Image CD with Image file(*.iso) as below

a. Insert empty disc to CD-RW Drive and start Nero Burning ROM.

b. Select Disc Image or Saved Project.

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Ch3. System information

c. Select File Format as "Image Files(*.iso)".

d. Open Image File(*.iso) which is sent from LGE

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Ch3. System information

e. Tab Next then burning will be started

f. Burn process completed as below, and tab “OK”

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Ch3. System information

 BIOS/EC Flash Process

1. Insert Bootable CD in PC, and Turn it on, then PC will boot by DOS mode as below

(If the EC is not correct or old version, then automatically update EC first and reboot again)

2. Type in Mode Name at the “WIP ID :” then press Enter key (You must use Capital Letter)

(You can see the Model Name in ID Label at the bottom Case of PC: “M/N: LMXX-XXXX”)

3. Type in Serial No at the “WIP ID :” then press Enter key (You must use Capital Letter)
(You can see the Serial No in ID Label at the bottom Case of PC: “S/N: 412KIXXXXXXXX”(13digits))

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Ch3. System information

4. You can see the BIOS flash process as below

5. After flashing is completed, you can see the “PASS” on your screen, and reboot your PC

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 BIOS Setup

BIOS (Basic Input and Output System) Setup saves the system configuration in CMOS RAM, and

check the configurations during startup. Use the BIOS Setup Utility to change and save the system

environment, hardware configurations, power saving mode, etc.

· Open the BIOS Setup Utility in the following situations :

1. to change the BIOS setup

2. to replace the backup battery

3. system configuration error occurs

4. to change the boot order

5. to set/change a password

Press the power button.

When the LG logo appears on the screen, press and enter the BIOS Setup Utility.

Ch3. System information