LG HCS6700 Setup Guide

HCS6700 CodePlus Series
®
DIRECTV
HD Transcoder
(MPEG-4 Compatibility)
Installation & Setup Guide
Warranty
© Copyright 2010, LG Electronics U.S.A., Inc.
For Customer Support/Service, please call: 1-888-865-3026
The latest product information and documentation is available online at:
www.LGcommercial.com/products
WARNING
RISK OF ELECTRIC SHOCK DO NOT OPEN
WARNING:
TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL. ALL CARDS MUST BE INSERTED AND REMOVED BY QUALIFIED SERVICE PERSONNEL ONLY.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert
the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence
of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such
as vases, shall be placed on the apparatus.
L’appareil ne doit pas être exposé à des égouttements d’eau ou des éclaboussures et de plus qu’aucun objet rempli de liquide tel que des vases ne doit être placé sur l’appareil.
REGULATORY INFORMATION:
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protec­tion against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio com­munications. Operation of this equipment in a residential area is likely to cause harmful interfer­ence in which case the user should be required to correct the interference at his own expense.
CAUTION:
Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product.
NOTE TO SATELLITE DISH INSTALLER:
This reminder is provided to call your attention to articles 810 and 820 of the 2002 National Electrical code. Refer to article 810, in particular 810-1 and 810-15, for required grounding of the metal dish antenna. Refer also to the 810-2 which, by reference to article 820, requires that the satellite dish coaxial cable shield be connected to the grounding system of the build­ing as close to the point of cable entry as practical.
COMPLIANCE:
The responsible party for this product’s compliance is: LG Electronics U.S.A., Inc.
2000 Millbrook Drive, Lincolnshire, IL 60069, USA • Phone: 1-847-941-8000
Marketed and Distributed in the United States by LG Electronics U.S.A., Inc.
2000 Millbrook Drive, Lincolnshire, IL 60069
2
© Copyright 2010, LG Electronics U.S.A., Inc.
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IMPORTANT SAFETY INSTRUCTIONS
Important safeguards for you and your new product
THIS PRODUCT HAS BEEN MANUFACTURED AND TESTED WITH SAFETY IN MIND. IMPROPER USE, HOWEVER, CAN RESULT IN POTENTIAL ELECTRICAL SHOCK OR FIRE HAZARDS. TO AVOID DEFEATING THE SAFEGUARDS THAT HAVE BEEN BUILT INTO THIS PRODUCT, PLEASE READ AND OBSERVE THE FOLLOWING SAFETY POINTS WHEN INSTALLING AND USING THIS PRODUCT.
1. Read these instructions.
Read all the safety and operating instructions
before operating the product.
2. Keep these instructions.
Retain the safety and operating instructions
for future reference.
3. Heed all warnings.
Adhere to all warnings on the product and in
the operating instructions.
4. Follow all instructions.
Follow all operating and use instructions.
5. Do not use this apparatus near water. Do not use this product near water or mois-
ture or in an area, such as a basement, that might become flooded.
6. Clean only with dry cloth. Unplug this product before cleaning. Do not
use liquid cleaners or aerosol cleaners.
7. Refer all servicing to qualified service per­sonnel.
Servicing is required when the apparatus has been damaged in any way, liquid has been spilled or objects have fallen into the appara­tus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
8. Object and Liquid Entry
Never push objects of any kind into this prod­uct through openings as they may touch dan­gerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind on the product.
9. Outdoor Use Warning: To prevent fire or shock
hazards, do not expose this product to rain or moisture.
10. Wet Location The apparatus shall not be exposed to drip-
ping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.
11. Test Equipment
In some cases, LG has supplied or recom­mended the use of test equipment and devices for the setup and testing of the equipment. The operation and maintenance of test equipment is described in their asso­ciated instruction manuals. Please refer to these manuals for explicit instructions regarding the safe use and handling of the equipment.
12. Replacement Parts
When replacement parts are required, be
sure the service technician uses replace­ment parts specified by the manufacturer or that have the same characteristics as the original parts. Unauthorized substitutions may result in fire, electric shock, or other hazards.
(Continued on next page)
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IMPORTANT SAFETY INSTRUCTIONS
(Continued from previous page)
13. Damage Requiring Service
Unplug this product from the wall power out­let and refer servicing to qualified service personnel under the following conditions:
a. If liquid has been spilled, or objects have
fallen into the product.
b. If the product has been exposed to rain or
water.
c.
If the product does not operate normally by
following the operating instructions. Adjust only those controls that are covered by the operating instructions, as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation.
d. If the product has been dropped or the
cabinet has been damaged.
e. If the product exhibits a distinct change in
performance.
Caution: Refer all servicing to qualified service personnel.
14. Servicing
15. Safety Check
Caution: These servicing instruc­tions are for use by qualified ser-
vice personnel only. To reduce the risk of electrical shock, do not perform any servicing other than that described in the operating instructions unless you are qualified to do so.
Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to determine that the product is in proper operating condition.
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Table of Contents
Table of Contents / Setup Information
Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . 2
Important Safety Instructions. . . . . . . . . . . . 34
Table of Contents / Setup Information . . . . . . . 5
HCS6700 Product Description . . . . . . . . . . . . 6
Transcoder Product Description . . . . . . . . . . . 7
Card Description . . . . . . . . . . . . . . . . . . . . . . . 8
Installing CodePlus Transcoder Cards . . . . . . . 9
DIRECTV COM 23 Satellite Receiver & HCS6700 Initialization & Setup Connections
System Setup . . . . . . . . . . . . . . . . . . . . . .11–12
Configuration Options . . . . . . . . . . . . . . . 13–17
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 18
Specifications . . . . . . . . . . . . . . . . . . . . . . . . 19
Document Revision History / Notes . . . . . . . 20
Warranty . . . . . . . . . . . . . . . . . . . . . Back Cover
. . . . . . . . . . 10
Setup Information
This document provides installation and setup support only for an HCS6700 transcoder card. The sat­ellite dish antenna and DIRECTV® COM 23 satellite receiver must be installed and operating before you can proceed to set up the HCS6700. LG recommends that the system be professionally installed.
Check the items listed below before you begin the HCS6700 installation and setup procedures.
Satellite Dish Antenna
__ The satellite dish must be located where it
will have unobstructed access to the satellite signals. At least RG-6 or larger coaxial cables must be installed between the satel­lite dish antenna system and the COM 23. Refer to documentation provided with the satellite dish antenna.
__ For MPEG-4 reception, a 5-LNB satellite
dish configuration is required. If the number of transcoders exceeds the dish antenna capacity, multi-switch equipment will be required. For more information, refer online to www.DIRECTV.com.
Satellite Receiver
__ Refer to COM 23 documentation, and care-
fully follow the system setup procedures for the satellite receiver. (The COM 23 provides the X-port signal input for the HCS6700.)
__ DIRECTV authorization is required for
HD channels. Contact DIRECTV, Inc. to get subscription programming authorization for the COM 23 satellite receiver.
ASI Output (Optional)
__ If applicable, install the DTV modulator and
upconverter that will receive the ASI output signal from the HCS6700. Refer to the man­ufacturer's documentation.
HCS6700
__ If the HCS6700 will be used with a unique
feature card (Example: HCS6300) in the card frame CONTROLLER slot, you will need a copy of the Installation & Setup Guide for the feature card in order to complete the HCS6700 system setup.
__ For HSC6700 Service Port connections, you
must use an FTDI TTL-USB cable (P/N TTL­232R-5V-AJ).
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HCS6700 Product Description
The HCS6700 is one of the LG CodePlus™ series transcoder cards. Pairing an HCS6700 card, in the appropriate CodePlus card frame, with a DIRECTV COM 23 satellite receiver will provide one channel of MPEG-4 DIRECTV content.
Features
• Part of modular system, easily scaled for each application
• Transcodes satellite content to encapsulated MPEG-4 Transport Stream
• Built-in Pro:Idiom® content protection
• DVB-ASI output available to connect to external MUX or modulator
• Internal LVDS serial output available at CONTROLLER card slot on mother board
• Transcoded output supports Closed Captions and V-Chip (Parental Control) *
• Short 3U height profile to minimize rack-space usage The HCS6700 is intended to provide access for Pro:Idiom TV (MPEG-4 only) installations to
DIRECTV MPEG-4 encoded programming. The HCS6700 converts the DIRECTV MPEG-4 HD programming to an encrypted MPEG-4 encoded transport stream.
* If included in the signal source.
HCS6700
X PORT LINK
ASI OUT
S/N XXXXXXX
MAC ADDRESS
XX XX XX XX XX
SERVICE PORT
RESET
STATUS
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Transcoder Product Description
Typical DIRECTV HD Transcoder System Overview
The LG HCS6700 DIRECTV HD transcoder represents a single-channel MPEG-4 HDTV solution for commercial and institutional MATV systems (hotels, hospitals, etc.).
A typical DIRECTV HD Transcoder System includes:
• An HCS6700 DIRECTV HD transcoder for each HD program offered in the commercial facility MATV system.
• A CodePlus series card frame (Example: HCS6100R) specified for the HCS6700.
Purchased Separately:
• DIRECTV 5-LNB dish antenna system is required for MPEG-4 support and reception.
• DIRECTV COM 23 satellite receiver for each transcoder.
• VSB or QAM modulator with ASI input (for each transcoder), or LG CodePlus-series unique feature card (Example: HCS6300). Multiplexers can be used in front of the modulator if multiple programs are desired and 256-QAM is used.
• (For each modulator, if applicable) Upconverter compatible with digital modulation.
• 19-inch rack for mounting.
• Miscellaneous cables and installation hardware (see also HCS6700 setup information on page 5).
The elements of such a system combined can:
• Receive a selected HD channel from DIRECTV service using the COM 23 satellite receiver.
• Transcode the digital video and audio stream to an ATSC A/53E compatible transport stream.
• Encrypt the received digital data stream.
• Modulate the stream in 64-QAM or multiplexed 256-QAM.
A Pro:Idiom-compatible MPEG-4 television with a QAM/VSB tuner is required to view premium HD content. The HCS6700 changes the DIRECTV encryption scheme to a Pro:Idiom encryption scheme. A proper session ID must be set at the TV in order for Pro:Idiom decryption to be enabled. LG’s Pay­Per-View (PPV) partners can properly set up this session through their interface. An LG Free-To­Guest (FTG) card is substituted for the supplied Multiple Protocol Interface (MPI) card and can set the session to allow decryption.
Note: Design and specifications subject to change without prior notice.
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