LG HCS6600 User Manual

HCS6600 CodePlus™ Series

Cable HD Transcoder

MPEG-2

Installation & Setup Guide

Warranty

© Copyright 2010, LG Electronics U.S.A., Inc.

Part No: 206-4119

For Customer Support/Service, please call: 1-888-865-3026

The latest product information and documentation is available online at:

www.LGcommercial.com/products

WARNING

RISK OF ELECTRIC SHOCK
DO NOT OPEN

WARNING:

TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO
USER-SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL. ALL
CARDS MUST BE INSERTED AND REMOVED BY QUALIFIED SERVICE PERSONNEL ONLY.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the
user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that
may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence
of important operating and maintenance (servicing) instructions in the literature accompanying
the appliance.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS PRODUCT TO RAIN
OR MOISTURE.

Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such

as vases, shall be placed on the apparatus.

L’appareil ne doit pas être exposé à des égouttements d’eau ou des éclaboussures et de plus
qu’aucun objet rempli de liquide tel que des vases ne doit être placé sur l’appareil.

REGULATORY INFORMATION:

CAUTION:

COMPLIANCE:

2000 Millbrook Drive, Lincolnshire, IL 60069, USA • Phone: [phone]

This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communica­tions. Operation of this equipment in a residential area is likely to cause harmful interference in

which case the user should be required to correct the interference at his own expense.

Do not attempt to modify this product in any way without written authorization from LG Electronics
U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product.

The responsible party for this product’s compliance is: LG Electronics U.S.A., Inc.

Marketed and Distributed in the United States by LG Electronics U.S.A., Inc.

2000 Millbrook Drive, Lincolnshire, IL 60069

2

© Copyright 2010, LG Electronics U.S.A., Inc.

206-4119

IMPORTANT SAFETY INSTRUCTIONS

Important safeguards for you and your new product

THIS PRODUCT HAS BEEN MANUFACTURED AND TESTED WITH SAFETY IN
MIND. IMPROPER USE, HOWEVER, CAN RESULT IN POTENTIAL ELECTRICAL
SHOCK OR FIRE HAZARDS. TO AVOID DEFEATING THE SAFEGUARDS THAT
HAVE BEEN BUILT INTO THIS PRODUCT, PLEASE READ AND OBSERVE THE
FOLLOWING SAFETY POINTS WHEN INSTALLING AND USING THIS PRODUCT.

1. Read these instructions.

Read all the safety and operating instructions

before operating the product.

2. Keep these instructions.

Retain the safety and operating instructions

for future reference.

3. Heed all warnings.

Adhere to all warnings on the product and in

the operating instructions.

4. Follow all instructions.

Follow all operating and use instructions.

5. Do not use this apparatus near water.
Do not use this product near water or mois-

ture or in an area, such as a basement, that
might become flooded.

6. Clean only with dry cloth.
Unplug this product before cleaning. Do not

use liquid cleaners or aerosol cleaners.

7. Refer all servicing to qualified service per­sonnel.

Servicing is required when the apparatus has
been damaged in any way, liquid has been
spilled or objects have fallen into the appara­tus, the apparatus has been exposed to rain
or moisture, does not operate normally, or
has been dropped.

8. Object and Liquid Entry

Never push objects of any kind into this prod­uct through openings as they may touch dan­gerous voltage points or short-out parts that
could result in a fire or electric shock. Never
spill liquid of any kind on the product.

9. Outdoor Use
Warning: To prevent fire or shock

hazards, do not expose this product
to rain or moisture.

10. Wet Location
The apparatus shall not be exposed to drip-

ping or splashing and no objects filled with
liquids, such as vases, shall be placed on
the apparatus.

11. Test Equipment

In some cases, LG has supplied or recom­mended the use of test equipment and
devices for the setup and testing of the
equipment. The operation and maintenance
of test equipment is described in their asso­ciated instruction manuals. Please refer to
these manuals for explicit instructions
regarding the safe use and handling of the
equipment.

12. Replacement Parts

When replacement parts are required, be

sure the service technician uses replace­ment parts specified by the manufacturer or
that have the same characteristics as the
original parts. Unauthorized substitutions
may result in fire, electric shock, or other
hazards.

(Continued on next page)

206-4119

3

IMPORTANT SAFETY INSTRUCTIONS

(Continued from previous page)

13. Damage Requiring Service

Unplug this product from the wall power out­let and refer servicing to qualified service
personnel under the following conditions:

a. If liquid has been spilled, or objects have

fallen into the product.

b. If the product has been exposed to rain or

water.

c.

If the product does not operate normally by

following the operating instructions. Adjust
only those controls that are covered by the
operating instructions, as an improper
adjustment of other controls may result in
damage and will often require extensive
work by a qualified technician to restore
the product to its normal operation.

d. If the product has been dropped or the

cabinet has been damaged.

e. If the product exhibits a distinct change in

performance.

Caution: Refer all servicing to qualified
service personnel.

14. Servicing

the risk of electrical shock, do not per­form any servicing other than that
described in the operating instructions
unless you are qualified to do so.

15. Safety Check

Upon completion of any service or repairs to
this product, ask the service technician to
perform safety checks to determine that the
product is in proper operating condition.

Caution: These servicing instruc­tions are for use by qualified
service personnel only. To reduce

4

206-4119

Table of Contents

Table of Contents / Setup Information

Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . 2

Important Safety Instructions. . . . . . . . . . . . 34

Table of Contents / Setup Information . . . . . . . 5

HCS6600 Product Description . . . . . . . . . . . . 6

Transcoder Product Description . . . . . . . . . . . 7

Card Description . . . . . . . . . . . . . . . . . . . . . . . 8

Installing CodePlus Transcoder Cards . . . . . . . 9

Cable TV STB Receiver & HCS6600

Initialization & Setup Connections . . . . . . . . . 10

System Setup . . . . . . . . . . . . . . . . . . . . . .1112

Configuration Options . . . . . . . . . . . . . . . 1315

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 16

Specifications . . . . . . . . . . . . . . . . . . . . . . . . 17

Document Revision History / Notes . . . . . . . 18

Warranty . . . . . . . . . . . . . . . . . . . . . Back Cover

Setup Information

This document provides installation and setup support only for an HCS6600 transcoder card. Cable
TV service and a Cable TV STB receiver must be installed and operating before you can proceed to
set up the HCS6600. LG recommends that the system be professionally installed.

Check the items listed below before you begin the HCS6600 installation and setup procedures.

Cable Set-top Box (STB)

__ Refer to the documentation provided with the

Cable TV STB, and carefully follow the sys­tem setup procedures. (The Cable TV STB
receiver provides the IEEE-1394 signal input
for the HCS6600.)

__ Authorization is required for HD channels.

Contact your local Cable TV provider to get
subscription programming authorization for
the Cable TV STB receiver.

HCS6600

__ If the HCS6600 will be used with a unique

feature card (Example: HCS6300) in the
card frame CONTROLLER slot, you will also
need a copy of the Installation & Setup
Guide for the feature card in order to com­plete the HCS6600 system setup.

__ For HCS6600 Service Port connections, you

must use an FTDI TTL-USB cable (P/N TTL­232R-5V-AJ).

ASI Output (Optional)

__ If applicable, install the DTV modulator and

upconverter that will receive the ASI output
signal from the HCS6600. Refer to the man­ufacturer's documentation.

206-4119

5

HCS6600 Product Description

The HCS6600 is one of the LG CodePlus™ series of transcoder cards. Pairing an HCS6600 card, in
the appropriate CodePlus card frame, with a suitable Cable TV STB receiver will provide one chan­nel of Cable TV content.

Features

• Part of modular system, easily scaled for each application

• Transcodes Cable

• Built-in Pro:Idiom

• DVB-ASI output available to connect to external MUX or modulator

• Transcoded output supports Closed Captions and V-Chip (Parental Control) *

• Short 3U height profile to minimize rack-space usage

DTV content to ATSC-compatible MPEG-2

®

content protection

HCS6600

* If included in the signal source.

SERVICE
PORT

RESET

STATUS

1

I

3

E

10

9

E

4

E

B

1

I

3

E

9

E

4

E

A

ASI OUT

6

206-4119

Transcoder Product Description

Typical Cable HD Transcoder System Overview

The LG HCS6600 Cable HD transcoder represents a single-channel HDTV solution for commercial
and institutional MATV systems (hotels, hospitals, etc.).

A typical Cable HD Transcoder system includes:

• An HCS6600 Cable HD transcoder for each HD program offered in the commercial facility MATV

system.

• A CodePlus series card frame (Example: HCS6100R) specified for the HCS6600.

Purchased separately:

• Cable TV service feed.

• Cable TV STB receiver for each transcoder/HD program.

• VSB or QAM modulator with ASI input (for each transcoder) or LG CodePlus-series unique feature

card (Example: HCS6300). Multiplexers can be used in front of the modulator if multiple programs
are desired and 256-QAM is used.

• (For each modulator, if applicable) Upconverter compatible with digital modulation.

• 19-inch rack for mounting.

• Miscellaneous cables and installation hardware (see also HCS6600 setup information on page 5).

The elements of such a system combined can:

• Receive a selected HD channel from Cable TV service using a Cable TV STB receiver.

• Transcode the digital video and audio stream to an ATSC A/53E compatible transport stream.

• Encrypt the received digital data stream.

• Modulate the stream in 64-QAM or multiplexed 256-QAM.

A Pro:Idiom-compatible television with a QAM/VSB tuner is required to view premium HD content.
The HCS6600 changes the Cable TV encryption scheme to a Pro:Idiom encryption scheme. A proper
session ID must be set at the TV in order for Pro:Idiom decryption to be enabled. LG’s Pay-Per-View
(PPV) partners can properly set up this session through their interface. An LG Free-to-Guest (FTG)
card is substituted for the supplied Multiple Protocol Interface (MPI) card and can set the session to
allow decryption.

Note: Design and specifications subject to change without prior notice.

206-4119

7

Card Description

Service Port

TTL-USB serial port
connection (use FTDI
TTL-232R-5V-AJ cable)

Reset

Reboots card

Status

Blinking pattern indicates
condition of card

HCS6600

1

I

3

E

10

9

E

4

E

B

1

I

3

E

9

E

4

E

A

ASI OUT

Retaining Screw

Install after inserting
HCS6600 card

SERVICE
PORT

RESET

STATUS

IEEE-1394 In

To Cable TV STB
1394 Out

Note: Always use
the IEEE-1394A port
for the Cable TV
STB connection.

ASI Out

DTV signal output

Retaining Screw

Install after inserting
HCS6600 card

8

206-4119

Slot 1

HCS6600

1

I

3

E

9

E

4

E

B

1

I

3

E

9

E

4

E

A

ASI OUT

RESET

STATUS

SERVICE
PORT

Slot 2

HCS6600

1

I

3

E

9

E

4

E

B

1

I

3

E

9

E

4

E

A

ASI OUT

SERVICE
PORT

RESET

STATUS

HCS6600

1

I

3

E

10

9

E

4

E

B

1

I

3

E

9

E

4

E

A

ASI OUT

SERVICE
PORT

RESET

STATUS

Installing CodePlus Transcoder Cards

Slots
3 & 4

Slot 5

Slot 6

HCS6600

1

I

3

E

9

E

4

E

B

1

I

3

E

9

E

4

E

A

ASI OUT

RESET

STATUS

SERVICE
PORT

CONTROLLER

Slot

HCS6300

ETHERNET

SERVICE

PORT

RESET

STATUS

RF OUT

HCS6600

1

I

3

E

9

E

4

E

B

1

I

3

E

9

E

4

E

A

ASI OUT

RESET

STATUS

SERVICE
PORT

Slot 10 Slot 11

HCS6600

HCS6600

SERVICE
PORT

RESET

STATUS

1

1

I

I

3

3

E

E

9

9

E

E

4

4

E

E

B

B

1

1

I

I

3

3

E

E

9

9

E

E

4

4

E

E

A

A

ASI OUT

ASI OUT

Slot 7

HCS6600

1

I

3

E

9

E

4

E

B

1

I

3

E

9

E

4

E

A

ASI OUT

RESET

STATUS

SERVICE
PORT

Slot 8 Slot 9

HCS6600

SERVICE
PORT

RESET

STATUS

1

I

3

E

9

E

4

E

B

1

I

3

E

9

E

4

E

A

ASI OUT

CONTROLLER Slot

The card in this slot may vary
depending on system features.

RESET

STATUS

SERVICE
PORT

Slot 12

HCS6600

SERVICE
PORT

RESET

STATUS

1

I

3

E

9

E

4

E

B

1

I

3

E

9

E

4

E

A

ASI OUT

Note: All cards used in the card frame
must be inserted and removed by
qualified service personnel only.

Note: Use extreme care when handling an
HCS6600 card. Always observe proper

precautions with respect to static electric­ity and mechanical shock. When not installed
in a card frame, return the HCS6600 card to the
anti-static bag in which it was shipped.

Note: The CodePlus series products are

NOT designed to be hot-swappable!!!

Power must be removed to the card

frame before any CodePlus transcoder cards
are inserted or removed.

Note: The card slots in the card frame

are NOT all identical!!! An HCS6600 card

can only be installed in Slots 1 to 6 and
7 to 12. The CONTROLLER slot between Slots
6 and 7 is dedicated for optional feature cards
and is not compatible with HCS6600 cards.

Note: When installing cards, remove

blank cover plates and insert new cards

as applicable. For ports that will not be
used, leave the blank cover plates in place

for proper ventilation and FCC and safety
agency compliance.

1. Unpack the HCS6600 unit(s) and all accessories.

Accessories provided: IEEE-1394 Cable

(Length = 1 meter)

2. Select the slot(s) in the card frame in which to
install the HCS6600. Note: All cards must be

used in an LG-approved card frame for this
product.

3. Remove the AC power cord for the card frame
from the power outlet.

4. Remove the blank cover plate from each slot
into which a card is to be inserted.

5. Without using force, slide each new card into
its designated slot, and ensure that it is fully
inserted.

6. Engage and tighten the top and bottom
thumbscrews securely. Note that the thumb­screws should only be finger tight; overtighten­ing may damage the assembly.

7. Refer to the diagram on page 10 for cable
connections, and complete the system instal­lation and test procedure on page 11.

206-4119

9

Cable TV STB Receiver & HCS6600

HCS6600

S
ER

V
I
CE

POR

T
R
ESET

S
T
ATU

S

ASI OUT

I
E
E
E

I
E
E
E

1
3
9
4
B

1
3
9
4
A

HCS6600

SER

VI

CE
P
OR

T
R
ESE

T
S
T
A
T

U

S

ASI OU

T

I
E
E
E

I
E
E
E

1
3
9
4
B

1
3
9
4
A

NTSC Monitor

AC

Power

Cord

Power Outlet

(120V 60Hz AC)

Power Outlet

(120V 60Hz AC)

HD

Channel

RF Feed

from Cable TV

Provider

HCS6700

7

Port

R
es

et

Sta
t

u
s

Servi

c
e

ASI OUT

SN
X

XX
X
XX

X

MAC

A
DDRES

S

X
X
X

X X
X
XX

X
X

8

Port

R
es

et

Statu

s

X-PORT L

in

k

Se
r
v

i
c
e

ASI OUT

SN
X

XX

X
XX

X

MAC

ADDR

ES
S

X
X
XX

X

X
X

X
X
X

9

HCS6700

Port

R
es

e

t
S
t
atu

s

Se
rvi

c

e

ASI OUT

SN
X
X

X
X
XX

X

MA
C
ADDR

ES
S

XX XX XX

X

X
X
X

ASI OUT

Cable TV

STB

HCS6600

In Card Frame

Chassis

Room

Receiver

Room

Receiver

Room

Receiver

Room

Receiver

1394

Link

Modulator

Upconverter

Combiner

RF

Distribution

Grid

Composite

Video

and L/R Audio

to NTSC Monitor

1
3
9
4

AV OUT

LAN

(SERVICE ONLY)

L/MONO

-AUDIO-

R

VIDEO

SATELLITE IN

SW1

.....

.....

ASI Out

from HCS6600

Port
Reset
Stat us

Servi ce

SN XXXXXXX

MAC

ADDRESS

XX XX XX XX XX

10

HCS6600

SERVICE
PORT

RESET

STATUS

ASI OUT

I
E
E
E

I
E
E
E

1
3
9
4
B

1
3
9
4
A

HCS6600

SE
R

VI

CE
PO
R

T
R
ESET

STAT

U

S

ASI OUT

I
E
E
E

I
E
E
E

1

3

9

4

B

1

3

9

4

A

HCS6600

SER

V
I

CE
PO
R

T

R

ES
E

T

STATUS

ASI
OU

T

I
E
E
E

I
E
E
E

1

3

9

4

B

1

3

9

4

A

HCS6600

SE

R
VI

CE
P
OR

T
R
E
SET

STATUS

ASI OUT

I
E
E
E

I
E
E
E

1
3
9
4
B

1
3
9
4
A

HCS6600

SER
VI

CE
POR
T

R
ESE

T

STATUS

ASI OUT

I
E
E
E

I
E
E
E

1
3
9
4
B

1
3
9
4
A

HCS6600

SER
VI

CE
POR
T
R
ESET

STATUS

ASI OUT

I
E
E
E

I
E
E
E

1
3
9
4
B

1
3
9
4
A

.....

.....

Laptop

PC

TTL-USB

Service Port

Connection

.....

.....

Initialization & Setup Connections

Note: This diagram shows setup connections
where a unique feature card is NOT installed
in the card frame CONTROLLER slot.

10

206-4119

Typical HCS6600 System Installation & Test

(see also Typical Setup Flow Chart on page 12)

System Setup

1. Verify that the Cable TV STB receiver is set
up and functioning (i.e., check that the STB is
connected to an NTSC monitor [for tuning pur­poses], that it is powered up, that initialization
is complete, and that the NTSC monitor is
displaying the default channel properly—refer
to the STB documentation).

2. On the Cable TV STB, tune to the appropri­ate channel using the controls on the front
panel or the IR remote control.

3. Connect the IEEE-1394 cable between the
Cable TV STB and the HCS6600 IEEE­1394A port.

4. Perform one of the following per your
installation:

• If the HCS6600 will NOT be used with a

unique feature card in the card frame
CONTROLLER slot, connect a 75 ohm
BNC-to-BNC coaxial cable between ASI
OUT on the transcoder and ASI IN on the
modulator. Then, continue with step 5.

Note: The BNC cable must be less
than 30 feet (9.2 meters) in length.

• If the HCS6600 will be used with a unique

feature card in the CONTROLLER slot, the
cable to the ASI OUT port may not be
required. Refer to the Installation & Setup
Guide for the feature card for further instruc­tion before you continue this setup procedure.

5. If your installation includes a separate modula­tor and upconverter, connect an RF coaxial
cable between IF OUT on the modulator and
IF IN on the upconverter, and then check the
modulator and upconverter for correct settings
(QAM type, channel number, etc.).

6. Repeat steps 1 to 5 for each of the Cable TV
STB/transcoder pairs.

7. Plug in power to the CodePlus card frame
containing the newly installed HCS6600
card(s). The green Status LED will blink at an
approximately 1 Hz rate while the HCS6600
card boots up. The boot-up process for an
HCS6600 may take up to two minutes, and
there is no ASI output (if applicable) during
boot-up.

When the boot-up is complete, the green

Status LED will be lit continuously.

8. If applicable, connect the RF output on the
upconverter to the combiner.

9. Check one or more room receivers to make
sure all channels are properly tuned,
mapped, and operating.

206-4119

11

System Setup (Cont.)

Typical Setup Flow Chart for a Single HD Channel

RF Cable

RF In

Cable TV

STB

1394 Out

Cable TV Service Feed

Access

Card

1394 In

HCS6600

ASI

ASI In

VSB or QAM

Modulator

IF Out

Note: This diagram shows setup connections
where a unique feature card is NOT installed
in the card frame CONTROLLER slot.

ASI Out

RF
Coaxial
Cable

IF In

DTV

Upconverter

RF Out

Combiner

RF
Cable

NTSC

Monitor

A/V
Cables

(for monitor only)

12

206-4119

Configuration Options

The HCS6600 contains several internal registers for different configuration options. These can either
be left at their default values or configured by the user.

There are two methods available for configuration purposes:

• Service Port Method

• Controller Card Method
This document describes configuration procedures using the Service Port Method, which requires that

you connect a PC directly to the transcoder Service Port. For configuration procedures using the

Controller Card Method, refer to the Installation & Setup Guide for the feature card installed in the card
frame CONTROLLER slot.

Connect a PC to the HCS6600 Service
Port and Access the HCS6600 Mai

1. Follow the directions in the Installation and
Test sections of this manual. The Cable TV
STB and the HCS6600 must be installed and
operating before you proceed.

2. Connect the PC to the HCS6600 Service Port
using the FTDI TTL-USB cable (P/N TTL­232R-5V-AJ):

• Plug the USB end of the cable into an open

USB port on your PC. If necessary, install
the device driver.

• Plug the other end of the cable into the

Service Port jack on the HCS6600 front
panel.

3. Using HyperTerminal or an equivalent terminal
emulation program on the PC, configure the
COM port as follows:

• Baud = 115200

• Data bits = 8

• Parity = None

• Stop bits = 1

• Flow Control = None

Then, initiate communication with the

HCS6600.

4. Press Enter to refresh the menu display in
the terminal.

n Menu

You now have access to the HCS6600 configu­ration Main Menu. Refer to the following sections
for information on user-configurable options.

Disable the Content Advisory Descriptor

For legacy systems using LST5600 Set-back
Box receivers, it is necessary to disable the
Content Advisory Descriptor in the PMT of the
HCS6600’s Transport Stream output. All other
products will operate normally with the Content
Advisory Descriptor enabled. The default setting
is Content Advisory Descriptor Enabled.

Note: Disabling the Content Advisory

Descriptor will disable the Parental
Control (V-Chip) feature of all room receiv­ers for this channel.

Use the following procedure if you wish to dis­able V-Chip.

1. Connect your PC to the HCS6600 Service

Port, and access the Main Menu as described
previously.

2. With the Main Menu on display, type the

number corresponding to the Toggle Content
Advisory option, and press Enter.

The system will print out the new state of the
Content Advisory Descriptor option. This state
will be stored in non-volatile storage and remain
in that state until changed by a user.

206-4119

13

Configuration Options (Cont.)

Change or Renew the Pro:Idiom
Encryption Key

The Pro:Idiom encrypter built into the HCS6600
contains a default encryption key. When first
installed, the HCS6600 will use this key to
encrypt content.

Note: In order for a Pro:Idiom
encrypted channel to be displayed,

the following conditions are required:

• The receiver must contain a Pro:Idiom
decrypter.

• The MPI control card in the receiver must
be configured to allow decryption of the
desired channel.

If it becomes necessary to change or renew the
encryption key, use the following procedure.

1. Connect your PC to the HCS6600 Service

Port, and access the Main Menu as described
previously.

2. With the Main Menu on display, type the

number corresponding to the Setup PI
option, and press Enter.

3. The system will request a key file. Transfer

the new Pro:Idiom key file using Xmodem
protocol.

For example, in HyperTerminal, select

Transfer and then Send File.... In the Send

File window, enter or select the appropriate
Pro:Idiom key file in the Filename field, and
select Xmodem in the Protocol field.

The system will then print out the result of the
update process. Note that the new key will be
stored in non-volatile storage regardless of pro­cess results.

Note: The process of updating the

encryption key will synchronize the
decryption key in any receiver tuned to this
card's output. If the target receiver is turned
off or viewing a different card, the synchroni­zation will not occur, and the output will be
scrambled. Ensure that all encrypters and
decrypters in a system are synchronized to
the same key.

View the Pro:Idiom Key Checksum

Use the following procedure if you wish to dis­play the Pro:Idiom Key checksum.

1. Connect your PC to the HCS6600 Service

Port, and access the Main Menu as described
previously.

2. With the Main Menu on display, type the num-

ber corresponding to the Read PI Key
Checksum option, and press Enter.

The system will display the following:
PI key checksum is xxxxxxxxxx

where xxxxxxxxxx identifies the set of Pro:Idiom
Key files installed on the transcoder.

Note: All transcoder cards in the card
frame must have the same Pro:Idiom
Key files installed.

View System Information

Use the following procedure if you wish to dis­play system data, including HCS6600 hardware
and software information.

1. Connect your PC to the HCS6600 Service

Port, and access the Main Menu as described
previously.

14

(Continued on next page)

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Configuration Options (Cont.)

(Continued from previous page)

2. With the Main Menu on display, type the
number corresponding to the System Info
option, and press Enter.

The system will display a System Information
banner that contains important information
about the HCS6600, including the unit serial num­ber, hardware ID (firmware version), and software
version. LG suggests that you record this infor­mation for future reference. If you find it neces­sary to call customer service or engineering sup-

port, please have this information available.

Reset the HCS6600

Use the following procedure if you wish to reset
the HCS6600.

1. Connect your PC to the HCS6600 Service
Port, and access the Main Menu as described
previously.

2. With the Main Menu on display, type the
number corresponding to the Reset option,
and press Enter.

The system resets the HCS6600. During the
reset process, several pages of status and diag­nostic messages may be displayed. After reset,
the HCS6600 resumes normal operation, and
the system displays the System Information ban­ner and Main Menu.

1. Connect your PC to the HCS6600 Service
Port, and access the Main Menu as described
previously.

2. With the Main Menu on display, type the
number corresponding to the Update
Firmware option, and press Enter.

3. The system will request a configuration (.cfg)
file. Transfer the new configuration file using
Xmodem protocol.

For example, in HyperTerminal, select

Transfer and then Send File.... In the Send

File window, enter or select the appropriate
configuration file in the Filename field, and
select Xmodem in the Protocol field.

4. Upon receipt of the configuration file, the
system will request a package (.pkg) file.
Transfer the package file using Xmodem
protocol.

This process may take several minutes;

please be patient. When the process is com­plete, the system will report success or failure
of the firmware installation.

5. Repeat steps 1 to 4 of this procedure for
each HCS6600 card whose firmware you
wish to update.

6. Upon successful installation(s), power cycle
the system: Unplug the power cord of the card
frame for 15 seconds; then plug it in again.

Update HCS6600 Firmware

Use the following procedure if you wish to
update HCS6600 firmware.

Note: If you are not sure of the current firmware
version, LG recommends that you view and
record the System Information (see procedure
above) before you initiate the firmware update.

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15

Troubleshooting

Many problems can be corrected with a simple reset of the Cable TV STB and/or the HCS6600.
Running the system test on the Cable TV STB receiver can also help you diagnose and solve many
common problems.

If you experience image freezes, audio freezes, or a blank screen, or the system won’t respond to a

front panel button or remote control key presses, try one of these:

• Remove and reinsert the cable access card in the Cable TV STB.

• If your STB has a RESET button, press it, and then wait for program guide information to be
acquired.

• Unplug the power cord of the STB for 15 seconds; then plug it in again.

• Press the RESET button on the HCS6600 card to reboot it.

• Unplug the power cord of the CodePlus card frame for 15 seconds; then plug it in again.

Equipment Setup Review

• Make sure all connectors and connections are tight and secure on all entertainment system
components.

• Check the IEEE-1394 connection.

• Ensure that the access card is installed, is up-to-date, and has been authorized by the Cable
Service provider.

• Check that the batteries in the remote control are fresh and that the remote mode selector switch
is set on "CATV." Note that only one Cable TV STB should be ON at a time.

Status LED

The green Status LED on the HCS6600 front panel provides general information about the operating
condition of the transcoder. Observe the Status LED, and refer to the following table:

Status LED Behavior Operating Status

Slow Blinking System Booting
Rapid Blinking Ready for Input
Continuously On Normal Operation
Continuously Off Fault Condition, No Output

16

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Dimensions

Height: 3U (130.20 mm)
Width: 1.102362 inches (28.00 mm)
Depth: 9.055118 inches (230.00 mm)
Weight: 0.485016 pounds (0.22 kgrms) Est.

Environmental Storage Conditions
Temperature: -20° to 70° degrees Celsius

-4° to 158° degrees Fahrenheit

Humidity: 95% non-condensing

Environmental Operating Conditions

Temperature: 0° to 40° degrees Celsius
32° to 104° degrees Fahrenheit
Humidity: 95% non-condensing

Electrical

DC Input: +12V DC @ 0.4 Amps
Impedance at ASI Out jack: 75 Ohms

Active Output Level at ASI Out jack: 800 mv
IEEE-1394 Input: IEEE-1394a-2000

Specifications

Note: Design and specifications subject to change without prior notice.

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17

Document Revision History / Notes

Document Revision History

Date Description

February 2010 Revision A: New Document

Product documentation is available online at: www.LGcommercial.com/products. From the

Products page, select Head End Systems, then CodePlus™ Transcoder Series, then Cable TV

Modular Systems, then the applicable CodePlus series card frame, then HCS6600. Click the
Downloads & Images tab on the HCS6600 page, and select the required document from the

Downloads list.

Notes

18

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LG HCS6600 Cable Transcoder Warranty

Broadcast Products Welcome to the LG family! We believe that you will be pleased with your new HCS6600 Cable TV Transcoder. Please read

this warranty carefully, it is a “LIMITED WARRANTY” as defined under Federal Law. This warranty gives you specific legal
rights, and you may also have other rights that vary from state-to-state within the U.S.A.

LG’s RESPONSIBILITY

Warranty Term One year parts and labor from date of purchase or delivery date.

Parts New or remanufactured replacements for factory-defective parts may be used. Such replacement parts are warranted for

Warranty Service Warranty service is provided at LG. Customer pays for shipping charges to LG; LG pays for return shipping charges to

Not Covered This warranty covers manufacturing defects and does not cover installation, adjustment of customer controls, installation or

This warranty does not cover any missing or stolen access cards.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT

the remaining portion of the original warranty period.

return HCS6600 to customer. Call 1-888-865-3026 for further information.

repair of antenna systems, cable converters or cable company-supplied equipment; it also does not cover damage due to
misuse, abuse, negligence, acts of God or other causes beyond the control of LG. Any alteration of the product after man­ufacture voids this warranty in its entirety.

LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND LG
SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES OF ANY KIND,
INCLUDING LOST REVENUES OR PROFITS IN CONNECTION WITH THIS PRODUCT. SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY
TO YOU.

OWNER’S RESPONSIBILITY

Effective Warranty Date Warranty begins on the date of delivery of the HCS6600.

For your convenience, keep the dealer’s dated bill of sale or delivery ticket as evidence of the purchase date.

Installation Guide Read the Installation and Setup Guide carefully so that you will understand the operation of the HCS6600 and how to

Antenna Reception problems caused by inadequate antenna or faulty antenna connections are the owner’s responsibility.

Warranty Service For warranty service information, call 1-888-865-3026. Parts and service labor that are LG’s responsibility (see above)

adjust the controls.

will be provided without charge. Other service is at the owner’s expense. If you have any problem in obtaining satisfactory
warranty service, call 1-888-865-3026.
You must provide the model number, serial number and date of purchase or date of original installation.

For Customer Support/Service, please call:

1-888-865-3026

www.LGcommercial.com

CodePlus is a trademark of LG Electronics U.S.A., Inc. All other trademarks or

registered trademarks are the property of their respective owners.

 Copyright 2010, LG Electronics U.S.A., Inc.

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