LG HCS6320 User Manual

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Page 1

HCS6320 CodePlus™ Series

MUX/MOD Feature Card

Installation & Setup Guide

Warranty

P/N: 206-4183 (Rev A)

Page 2

For Customer Support/Service, please call: 1-888-865-3026

The latest product information and documentation is available online at:

www.LGsolutions.com/products

WARNING

RISK OF ELECTRIC SHOCK

DO NOT OPEN

WARNIN G:

TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL. ALL CARDS MUST BE INSERTED AND REMOVED BY QUALIFIED SERVICE PERSONNEL ONLY.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert

the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence

of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such

as vases, shall be placed on the apparatus.

L’appareil ne doit pas être exposé à des égouttements d’eau ou des éclaboussures et de plus qu’aucun objet rempli de liquide tel que des vases ne doit être placé sur l’appareil.

REGULATORY INFORMATION:

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user should be required to correct the interference at his own expense.

CAUTION:

Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product.

NOTE TO SATELLITE DISH INSTALLER:

This reminder is provided to call your attention to Articles 810 and 820 of the 2002 National Electrical Code. Refer to Article 810, in particular 810-1 and 810-15, for required grounding of the metal dish antenna. Refer also to 810-2 which, by reference to Article 820, requires that the satellite dish coaxial cable shield be connected to the grounding system of the building as close to the point of cable entry as practical.

COMPLIANCE:

The responsible party for this product’s compliance is: LG Electronics U.S.A., Inc.

2000 Millbrook Drive, Lincolnshire, IL 60069, USA • Phone: 1-847-941-8000

Marketed and Distributed in the United States by LG Electronics U.S.A., Inc.

2000 Millbrook Drive, Lincolnshire, IL 60069

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IMPORTANT SAFETY INSTRUCTIONS

Important safeguards for you and your new product

THIS PRODUCT HAS BEEN MANUFACTURED AND TESTED WITH SAFETY IN MIND. IMPROPER USE, HOWEVER, CAN RESULT IN POTENTIAL ELECTRICAL SHOCK OR FIRE HAZARDS. TO AVOID DEFEATING THE SAFEGUARDS THAT HAVE BEEN BUILT INTO THIS PRODUCT, PLEASE READ AND OBSERVE THE FOLLOWING SAFETY POINTS WHEN INSTALLING AND USING THIS PRODUCT.

1. Read these instructions.

Read all the safety and operating instructions

before operating the product.

2. Keep these instructions.

Retain the safety and operating instructions

for future reference.

3. Heed all warnings.

Adhere to all warnings on the product and in

the operating instructions.

4. Follow all instructions.

Follow all operating and use instructions.

5. Do not use this apparatus near water.

Do not use this product near water or moisture

or in an area, such as a basement, that might become flooded.

6. Clean only with dry cloth. Unplug this product before cleaning. Do not

use liquid cleaners or aerosol cleaners.

7. Refer all servicing to qualified service personnel

Servicing is required when the apparatus has been damaged in any way, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

8. Object and Liquid Entry

Never push objects of any kind into this product through openings as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind on the product.

9. Outdoor Use Warning: To prevent fire or shock hazards, do not expose this product to rain or moisture.

10. Wet Location

The apparatus shall not be exposed to

dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.

11. Test Equipment

In some cases, LG has supplied or recommended the use of test equipment and devices for the setup and testing of the equipment. The operation and maintenance of test equipment is described in their associated instruction manuals. Please refer to these manuals for explicit instructions regarding the safe use and handling of the equipment.

12. Damage Requiring Service

Unplug this product from the wall power outlet and refer servicing to qualied service personnel under the following conditions:

a. If liquid has been spilled, or objects have

fallen into the product.

b. If the product has been exposed to rain or

water.

If the product does not operate normally by

following the operating instructions. Adjust only those controls that are covered by the operating instructions, as an improper adjustment of other controls may result in damage and will often require extensive work by a qualied technician to restore the product to its normal operation.

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(Continued on next page)

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IMPORTANT SAFETY INSTRUCTIONS

(Continued from previous page)

d. If the product has been dropped or the

cabinet has been damaged.

e. If the product exhibits a distinct change in

performance.

Caution: Refer all servicing to qualied service personnel.

13. Servicing

the risk of electrical shock, do not perform any servicing other than that described in the operating instructions unless you are qualied to do so.

Caution: These servicing instructions are for use by qualied service personnel only. To reduce

14. Replacement Parts

When replacement parts are required, be

sure the service technician uses replacement parts specied by the manufacturer or that have the same characteristics as the original parts. Unauthorized substitutions may result in re, electric shock, or other hazards.

15. Safety Check

Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to determine that the product is in proper operating condition.

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Table of Contents

Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . 2

Important Safety Instructions. . . . . . . . . . . . 3 – 4

Table of Contents . . . . . . . . . . . . . . . . . . . . . . 5

Setup Information . . . . . . . . . . . . . . . . . . . . . . 6

HCS6320 Product Description . . . . . . . . . . . . 7

Transcoder Product Description . . . . . . . . . . . 8

Card Description . . . . . . . . . . . . . . . . . . . . . . . 9

HCS6320 Functional Blocks . . . . . . . . . . . . . 10

Installing a CodePlus Feature Card . . . . . . . .11

Satellite STB & HCS6320

Initialization & Setup Connections . . . . . . . . . 12

System Setup . . . . . . . . . . . . . . . . . . . . . 13 – 14

Typical System Installation . . . . . . . . . . . . . 13

Typical Flow Chart for HCS6320 . . . . . . . . 14

Network and Communication Setup . . . . . . . 15

Configuration Options via GUI . . . . . . . . 16 – 29

Access the CodePlus Transcoder

Series Web GUI . . . . . . . . . . . . . . . . . . . . . 16

Controller Menu Commands . . . . . . . . . . . 16

Transcoder Menu Commands . . . . . . . . . . 24

Satellite STB Menu Commands . . . . . . . . . 26

Configuration Options via Command

Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 – 47

Access the HCS6320 Main Menu . . . . . . . 30

View HCS6320 System Information . . . . . . 31

Set HCS6320 RF Channels . . . . . . . . . . . . 31

Print the RF Channel Map . . . . . . . . . . . . . 31

Display a List of the Transcoder Cards

Installed in the Chassis . . . . . . . . . . . . . . . 32

Access Individual Transcoder Menus . . . . 32

Perform an External Card Reset . . . . . . . . 32

Set the HCS6320 IP Address . . . . . . . . . . . 33

Install a Pro:Idiom Key on All Transcoders . 33

Reload the Pro:Idiom Key on All

Transcoders . . . . . . . . . . . . . . . . . . . . . . . . 35

Update HCS6320 and/or Transcoder

Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . 35

View MUX or Raw Bitrate Data . . . . . . . . . 36

Configure Card Number to Channel

Assignments . . . . . . . . . . . . . . . . . . . . . . . . 37

Reset Password for Reload PI Key GUI

Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Transcoder Menu Commands . . . . . . . . . . 39

Satellite Receiver Menu Commands . . . . . 43

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 48

Specifications . . . . . . . . . . . . . . . . . . . . . . . . 49

Document Revision History / Notes . . . . . . . 50

Open Source Software Notice . . . . . . . . . . . . 51

Warranty . . . . . . . . . . . . . . . . . . . . . Back Cover

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Setup Information

Check the following items before you begin HCS6320 installation and setup procedures.

HCS6320

__ The HCS6320 feature card must be installed in a CodePlus™ HCS6150 card frame with

one or more CodePlus series HCS7720 transcoder cards. Refer to the Installation & Setup Guide for the card frame to verify that the chassis is installed properly. Note: All cards

must be used in an LG-approved card frame for this product.

__ The HCS6320 must be installed in the card frame CONTROLLER slot. If another

CodePlus feature card is currently installed in the CONTROLLER slot, the HCS6320 will replace it.

__ The HCS6320 ships with a spare HCS6400 fan card. In an HCS6150R card frame,

HCS6400 fan cards are pre-installed in Slots 3, 6, 7, and 10.

__ For HSC6320 Service Port connections, you must use an FTDI TTL-USB cable (P/N

TTL-232R-5V-AJ).

Channel Assignments

__ Create a channel assignment plan for the installation site, or modify an existing plan

to incorporate the RF output of the HCS6320. Ensure that up to four contiguous CATV channels are allocated for the HCS6320 RF output. The HCS6320 uses a 256-QAM modulation format, thereby occupying approximately 24 MHz of frequency spectrum.

The RF start channel is user-assigned during system setup, and the remaining channels are then automatically assigned per EIA-542 STD CATV frequency allocation standards. For example, if the RF start channel assignment is channel “2,” the three remaining channels will be “3” “4” and “5.” However, if the RF start channel assignment is “6,” the three remaining channels will be “95” “96” and “97.” Refer to EIA-542 STD CATV frequency allocation tables for further information as required.

The highest available RF channel number for the HCS6320 is “135.” Thus, to allocate all four channels available for HCS6320 RF output, the RF start channel must be set no higher than “132.”

Transcoders

__ For HCS6320 MUX/MOD functionality, HCS7720 transcoder cards should be inserted in the

following slots: 1, 2, 4, 5, 8, 9, 11, and 12. Refer to the Installation & Setup Guide for HCS7720 transcoders to verify that the cards are installed properly.

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HCS6320 Product Description

The HCS6320 MUX/MOD controller is one of the LG CodePlus series feature cards.

Features

• Part of modular system, easily scaled for each application

• Controls up to eight CodePlus transcoder cards with a single IP connection

• Supports Pro:Idiom® encryption key maintenance

• Generates four contiguous 256-QAM cable channels, with up to two program streams multiplexed on each channel

• RF output available to connect to site’s RF distribution system

• Short 3U height prole to minimize rack space usage

HCS6320

ETHERNET

SERVICE

PORT

RESET

STATUS

RF OUT

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Transcoder Product Description

Typical HD Transcoder System Overview

The LG HCS6320 MUX/MOD feature card, when used with LG CodePlus series transcoders in a CodePlus card frame, represents an eight-program HDTV solution for commercial and institutional MATV systems (hotels, hospitals, etc.).

A typical Transcoder System with MUX/MOD functionality includes:

• An HCS6320 MUX/MOD feature card.

• One CodePlus HCS7720 HD transcoder card for each HD program offered in the facility’s MATV system—up to eight programs supported.

• A CodePlus series card frame specified for both the HCS6320 and the transcoder card(s).

• DISH Network ® service. *

• A DISH Network ViP ® 222k satellite STB for each transcoder card. *

• A 19-inch rack for mounting. *

• Miscellaneous cables and installation hardware (see also setup information on page 6). *

The integrated elements of the Transcoder System:

• Receive up to eight HD programs from DISH Network.

• Transcode the received digital video and audio streams to MPEG-2 transport streams.

• Encrypt the transcoded digital data streams with Pro:Idiom content protection.

• Multiplex the encrypted streams into four streams of two programs each.

• Modulate and upconvert the multiplexed streams in four contiguous RF channels.

A Pro:Idiom compatible television with a QAM tuner is required to view premium HD content. A proper session ID must be set at the TV in order for Pro:Idiom decryption to be enabled. LG’s Pay-Per-View (PPV) partners can set up this session through their interface. LG’s FreeTo-Guest (FTG) Mode of operation also enables Pro:Idiom decryption.

Note: The RF output from the HCS6320 can be combined with other channels in the site’s distribution grid.

* Purchased separately.

Note: Design and specifications subject to change without prior notice.

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HCS6320 Card Description

SERVICE PORT

TTL-USB serial port connection (use FTDI TTL-232R-5V-AJ cable)

RESET

Resets card

STATUS

Blinking pattern indicates condition of card

HCS6320

ETHERNET

RESET

STATUS

RF OUT

Retaining Screw

Install after inserting HCS6320 card

ETHERNET

Connection for network or local communication

SERVICE

PORT

RF OUT

DTV signal output

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Retaining Screw

Install after inserting HCS6320 card

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HCS6320 Functional Blocks

The HCS6320 consists of four main functional blocks:

• MUX: Four parallel multiplexers, each of which can combine up to two encrypted transport streams into a single 38 Mbps transport stream. The transport streams from the transcoder cards are supplied to the HCS6320 through the internal backplane circuit board of the card frame.

• MOD: Four parallel 256-QAM modulators that take the MUX output streams and produce four modulated outputs.

• Upconverter: This block takes the modulated output streams from the MOD block and places them on up to four contiguous cable RF channels. The output of this block is a combined RF signal four channels wide.

• Controller: Provides the PC interface for HCS6320 setup and conguration.

HCS6320 default settings assign the inputs of each channel MUX to specic slots in the CodePlus card frame, where the RF start channel is assigned to card frame Slots 1 & 2, the second channel is assigned to card frame Slots 4 & 5, etc.

Transport

Streams from

Transcoder

Cards

Slot 1 Slot 2

Slot 4 Slot 5

Slot 8 Slot 9

Slot 11 Slot 12

MUX

Blocks

2:1 MUX

38 Mbps

Service

Port

MOD

Blocks

256-QAM Modulator

HCS6320

Ethernet

256-QAM

Upconverter

Block

Upconverter

RF Out 4 Contiguous CATV Channels

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Slot 1

Slot 2

HCS7720

ASI OUT

HDMI-IN HDMI-IN

RESET

STATUS

SERVICE PORT

X PORT LINK

S/N XXXXXXX

MAC ADDRESS

XX XX XX XX XX

ASI OUT

RESET

STATUS

SERVICE PORT

X PORT LINK

Slot 3

HCS6400

Slot 4

HCS7720

ASI OUT

HDMI-IN

RESET

STATUS

SERVICE PORT

X PORT LINK

S/N XXXXXXX

MAC ADDRESS

XX XX XX XX XX

Slot 5

Installing a CodePlus Feature Card

Slot 6

CONTROLLER

HCS6320

HCS6720

ASI OUT

RESET

STATUS

SERVICE PORT

X PORT LINK

S/N XXXXXXX

MAC ADDRESS

XX XX XX XX XX

ETHERNET

SERVICE

PORT

RESET

STATUS

RF OUT

Slot

Slot 7

HCS6400

Slot 8

HCS7720

ASI OUT

HDMI-IN

RESET

STATUS

SERVICE PORT

X PORT LINK

S/N XXXXXXX

MAC ADDRESS

XX XX XX XX XX

Slot 9

HCS7720

ASI OUT

HDMI-IN

RESET

STATUS

SERVICE PORT

X PORT LINK

S/N XXXXXXX

MAC ADDRESS

XX XX XX XX XX

Slot 10 Slot 11

HCS6400

HCS7720

ASI OUT

HDMI-IN

RESET

STATUS

SERVICE PORT

X PORT LINK

S/N XXXXXXX

MAC ADDRESS

XX XX XX XX XX

Slot 12

HCS7720

ASI OUT

HDMI-IN

RESET

STATUS

SERVICE PORT

X PORT LINK

S/N XXXXXXX

MAC ADDRESS

XX XX XX XX XX

Note: The CodePlus series products are NOT designed to be hot-swappable!!! Power must be removed to the card frame before any CodePlus transcoder cards are inserted or removed.

Note: All cards used in the card frame must be inserted and removed by qualied service personnel only.

Note: Use extreme care when handling an HCS6320 card. Always observe proper precautions with respect to static electricity and mechanical shock. When not installed in a card frame, return the HCS6320 card to the anti-static bag in which it was shipped.

Note: The card slots in the card frame are NOT all identical!!! An HCS6320 card can only be installed in the CONTROLLER slot. The connector arrangement of Slots 1 to 6 and 7 to 12 is incompatible with the HCS6320.

Note: When installing cards, remove blank cover plates and insert new cards as applicable. For ports that will not be used, leave the blank cover plates in place for proper ventilation and FCC and safety agency compliance.

Follow the procedure below to install the CodePlus feature card.

1. Unpack the HCS6320 unit.

2. Remove the AC power cord for the card frame from the power outlet.

3. Prepare the CONTROLLER slot in the card frame by removing either the blank cover plate or the CodePlus card currently in the slot.

4. Without using force, slide the HCS6320 card into the CONTROLLER slot, and ensure that it is fully inserted.

5. Engage and tighten the top and bottom thumbscrews of the card securely. Note that the thumbscrews should only be nger tight; overtightening may damage the assembly.

6. Refer to the diagram on page 12 for cable connections, and complete the HCS6320 system installation procedure on page 13.

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Satellite STB & HCS6320 Initialization & Setup Connections

HD STB

(1 Per Program)

VIDEO

AUDIO

SATELLITE IN SATELLITE IN

120V AC~ 60 Hz

85 WATTS

ETHERNET

VIDEO

PHONE

Digital Audio OUTPUT

HDMI

S-VIDEO

AUDIO

RF Feed

from

Satellite

Laptop

HDMI and

X-Port Links

HCS6320

HCS7720

HCS6700

HCS6400

ETHERNET

HCS7720

X PORT LINK

HCS6700

ASI OUT

X PORT LINK

HDMI-IN

SERVICE PORT

ASI OUT

RESET

HDMI-IN

HCS6400

RESET

STATUS

RESET

STATUS

SERVICE PORT

STATUS

X PORT LINK

SERVICE PORT

X PORT LINK

ASI OUT

S/N XXXXXXX

MAC ADDRESS

S/N XXXXXXX

XX XX XX XX XX

S/N XXXXXXX

MAC ADDRESS

XX XX XX XX XX

Ethernet

.....

Network

Laptop

.....

Connection

TTL-USB Service Port Connection

RF Out

from

HCS6320

Distribution

System

HCS7720

SERVICE PORT

HDMI-IN

HCS7720

RESET

STATUS

SERVICE PORT

X PORT LINK

ASI OUT

S/N XXXXXXX

MAC ADDRESS

XX XX XX XX XX

SERVICE

XX XX XX XX XX

PORT

RESET

STATUS

RF OUT

HCS6400

HCS7720

ASI OUT

HCS7720

ASI OUT

HDMI-IN

ASI OUT

RESET

HDMI-IN

STATUS

ASI OUT

RESET SERVICE PORT

STATUS

HDMI-IN

X PORT LINK

SERVICE

PORT

HDMI-IN

RESET

X PORT LINK

STATUS

RESET

SERVICE

S/N XXXXXXX

PORT

STATUS

MAC ADDRESS

X PORT LINK

SERVICE

S/N XXXXXXX

XX XX XX XX XX

PORT

MAC ADDRESS

X PORT LINK

XX XX XX XX XX

S/N XXXXXXX

MAC ADDRESS

S/N XXXXXXX

XX XX XX XX XX

MAC ADDRESS

XX XX XX XX XX

HCS6320 in

CONTROLLER Slot

Power

Cord

Power Outlet

(120V 60Hz AC)

Room

Receiver

Combiner

Room

Receiver

Room

Receiver

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System Setup

Typical HCS6320 System Installation

(see also Typical Setup Flow Chart on the following page)

1. Verify that the individual transcoder cards are installed and set up as described in the appropriate Installation & Setup Guide.

2. Plug in the power to the CodePlus card frame containing the newly installed feature card and transcoder card(s).

The green STATUS LED on the HCS6320 front panel will blink approximately once every second while the HCS6320 card boots up. The boot-up process for an HCS6320 may take up to one minute. When the boot-up is complete, the STATUS LED will be lit continuously.

3. Once the STATUS LED is lit continuously (no longer blinking), use the FTDI TTL-232R-5VAJ cable to connect a PC to the HCS6320 Service Port.

4. Using HyperTerminal or an equivalent terminal emulation program on the PC, configure the serial port as follows: Bits per second/baud = 115200; Data bits = 8; Parity = None; Stop bits = 1; Flow Control = None. Then, initiate communication with the HCS6320.

Once the connection is established, press Enter to refresh the screen and display the HCS6320 Main Menu.

5. Use the HCS6320 Main Menu “rf” command, as described on page 31, to set the RF start channel for the HCS6320.

6. (Optional) For remote management purposes, you can connect the HCS6320 to an IP network and then use the Service Port connection to set the HCS6320 IP address:

a) Connect an Ethernet cable from the institution’s IP network to the HCS6320

ETHERNET port.

b) Use the HCS6320 Main Menu “setip” command, as described on page 33, to set the

HCS6320 IP address.

7. Connect the HCS6320 RF OUT to the RF distribution system.

8. Check one or more room receivers to make sure all content is properly mapped and available.

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RF In

HD STB

(1 Per 2 Programs)

HDTV Service Feed

HCS6720 CodePlus

Transcoder Card

(1 Per 2 Programs)

RF Cable

Out

RF Out

HCS

6320

(Up to 6

Inputs)

Card

Frame

Laptop

Service Port or Ethernet Connection

Data Bus on

Card Frame

Backplane

RF Cable

Combiner

Distribution

System

System Setup (Cont.)

Typical Setup Flow Chart for HCS6320

RF Cable

RF In

HD STB

(1 Per Program)

HCS7720 CodePlus

Transcoder Card

(1 Per Program)

HDTV Service Feed

Out

Backplane

Data Bus on

Card Frame

Card

Frame

(Up to 8

Inputs)

Service Port or Ethernet Connection

HCS

6320

RF Out

RF Cable

Laptop

Combiner

Distribution

System

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Page 15

Network and Communication Setup

The HCS6320 feature card and the transcoder cards installed in the CodePlus card frame contain several internal registers for different configuration options. This document describes configuration options via a network or direct connection to the HCS6320.

Refer to the Installation & Setup Guide for HCS7720 transcoder cards for information on performing configuration via a direct connection to the HCS7720 Service Port.

Note: Before you proceed with any additional configuration, the system (including the feature card, transcoders, and satellite STBs) should be installed and operating as described in the Installation and Setup sections in this document.

There are three options for communicating with the HCS6320.

• When the HCS6320 is connected to an IP network, you can use a standard Internet browser to communicate with the HCS6320 via a graphical user interface (GUI).

• When the HCS6320 is connected to an IP network, you can also use Telnet to communicate with the HCS6320 via a command line interface.

• To establish a direct connection to the HCS6320, connect a PC to the serial port on the HCS6320 using the FTDI TTL-USB cable (P/N TTL-232R-5V-AJ). Plug the USB end of the cable into an open USB port on your PC. If necessary, install the device driver. Plug the other end of the cable into the Service Port jack on the HCS6320 front panel.

Using HyperTerminal or an equivalent terminal emulation program on the PC, configure the

serial port as follows:

− Bits per second/baud = 115200

− Data bits = 8

− Parity = None

− Stop bits = 1

− Flow Control = None

Conguration options via web GUI are described on pages 16 to 29; conguration options via command line are described on pages 30 to 47. For security and control purposes, some options available from the command line menus are not available from the GUI.

Note: The default network setting for the HCS6320 is DHCP, in which case the server assigns an IP address to the HCS6320. If necessary, consult the network administrator obtain the

Note: If you want to connect the PC directly to the HCS6320 ETHERNET port using an Ethernet crossover cable, in order to establish communication you must rst connect the PC to the HCS6320 Service Port, and set the HCS6320’s IP address (see “Set the HCS6320 IP Address” on page 33). The HCS6320’s IP address must be on the same subnet as the PC’s IP address.

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IP address that has been assigned to the HCS6320.

Page 16

Conguration Options via GUI

Caution: Do NOT initiate simultaneous menu sessions to run commands. Doing so will interfere with active processes and may corrupt the system configuration and/or cause the HCS6320 card to cease normal operation.

Access the CodePlus Transcoder Series Web GUI

Note: The HCS6320 must be connected to an IP network for GUI access. See “Network and

Communication Setup” on page 15 for further information.

1. Launch a web browser, and type http://ipaddress in the browser’s address bar, where ipaddress is the IP address of the HCS6320 card. Then, press Enter.

The CodePlus™ Transcoder Series Conguration Homepage provides access to Controller (HCS6320), Transcoder, and Satellite STB menus:

2. Click the appropriate link or tab to access the desired configuration options/settings.

The following sections provide detailed information on the conguration settings and commands. Note that menu options may vary from the examples shown in this document, depending on the HCS6320 rmware version.

When you have completed your activities in the web GUI, you can simply close your browser.

Controller Menu Commands

The following subsections describe how to access and use the Controller Menu commands.

Access the Controller Menu

1. Access the CodePlus Transcoder Series web GUI as described above.

2. With the Homepage on display, click on the Controller menu tab or link.

The Controller Menu (see example on following page) enables you to view and modify HCS6320 conguration settings and also enables you to view transcoder data. In addition, the Controller Menu enables you to update HCS6320 and transcoder card rmware.

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Page 17

Example: Controller Menu

Conguration Options via GUI (Cont.)

View HCS6320 System Information

With the Controller Menu on display, click on the Read button at the right of the System Information eld to display HCS6320 hardware and software information.

The System Information display contains important information about the HCS6320, including the unit hardware ID (firmware version), software versions, IP address, MAC address, and serial number, for example:

System Information

Model: HCS6320 Hardware ID: 6320-v1.0-2011-1101 OS version: HCS6320-1102-2011-1031 Application version: 2.5 IP address: 10.166.60.81 MAC address: 00:0C:63:3C:00:02 Serial#: 901-12420020

It is recommended that you record this information for future reference. If you find it necessary to call customer service or engineering support, please have this information available.

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Conguration Options via GUI (Cont.)

Set HCS6320 RF Channels

With the Controller Menu on display, type the appropriate RF start channel number in the data entry eld at the right of the Set Start RF Channel eld. Then, click on the Set button.

The remaining channels will be automatically assigned per EIA-542 STD CATV frequency allocation standards, and the system will display the channel assignments for the card slots (see example under “Read the RF Channel Map” below).

Read the RF Channel Map

With the Controller Menu on display, click on the Read button at the right of the Read RF Map eld to display the current channel assignments, for example:

Channel Map:

--------+----------Cards | RF Channel

--------+---------- 1, 2 | 2 4, 5 | 3 8, 9 | 4 11, 12 | 5

--------+-----------

Display a List of Transcoder Cards Installed in the Chassis

There are two options for listing transcoder cards installed in the chassis: one (List Cards) identifies the type of transcoder cards and the cards’ serial numbers, while the other (List Card Details) identifies the type of transcoder cards, along with the cards’ hardware and software version information. See sample displays below and on the following page.

With the Controller Menu on display, either click on the List button at the right of the List Cards eld, or click on the List button at the right of the List Card Details eld.

Example: List Cards Display

Available cards: Card 1: [HCS7720] [001-12080017] Card 2: [HCS7720] [001-12080018] Card 3: [-] Card 4: [HCS7720] [001-12080019] Card 5: [HCS7720] [001-12080020] Card 6: [-] Card 7: [-] Card 8: [HCS7720] [001-12080021] Card 9: [HCS7720] [001-12020006] Card 10: [-] Card 11: [HCS7720] [001-12080023] Card 12: [HCS7720] [001-12080024]

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Conguration Options via GUI (Cont.)

Example: List Card Details Display

card# card type hardware id os version app [enc] 1: [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2] 2: [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2] 3: [-] 4: [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2] 5: [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2] 6: [-] 7: [-] 8: [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2] 9: [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2] 10: [-] 11: [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2] 12: [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2]

View MUX or Raw Bitrate Data

Bitrate data is useful for system monitoring and troubleshooting purposes. Bitrates at the backplane (raw bitrates), are measured at the input pins prior to data processing. MUX bitrates provide information on MUX data processing, i.e., the amount of data ltering in and out of the MUX. See sample displays below and on the following page.

With the Controller Menu on display, either:

• Click on the Read button at the right of the Read Bitrates at Backplane eld to view raw bitrate data for each installed transcoder card.

• Click on the Read button at the right of the Read MUX Bitrates eld to view MUX bitrate data for each installed transcoder card.

Example: Bitrates at Backplane Connector (Raw Bitrates) Display

Slot #1 Raw bitrate data 14.228 Mbit/s total 19.396 Mbit/s Slot #2 Raw bitrate data 12.537 Mbit/s total 19.390 Mbit/s Slot #3 Raw bitrate data 0 total 0 Slot #4 Raw bitrate data 17.049 Mbit/s total 19.390 Mbit/s Slot #5 Raw bitrate data 15.503 Mbit/s total 19.396 Mbit/s Slot #6 Raw bitrate data 0 total 0 Slot #7 Raw bitrate data 0 total 0 Slot #8 Raw bitrate data 13.536 Mbit/s total 19.390 Mbit/s Slot #9 Raw bitrate data 13.957 Mbit/s total 19.396 Mbit/s Slot #10 Raw bitrate data 0 total 0 Slot #11 Raw bitrate data 7.520 Mbit/s total 19.396 Mbit/s Slot #12 Raw bitrate data 18.620 Mbit/s total 19.396 Mbit/s

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Total number of data bits that are not null packets

Total number of data bits in the transport stream

Page 20

Conguration Options via GUI (Cont.)

Example: MUX Bitrates Display

Slot #1 Bitrate 19.035 Mbit/s (unfiltered 19.065 Mbit/s) Slot #2 Bitrate 12.658 Mbit/s (unfiltered 12.694 Mbit/s) Mux #1 Output Bitrate 31.746 Mbit/s

Slot #4 Bitrate 19.335 Mbit/s (unfiltered 19.359 Mbit/s) Slot #5 Bitrate 14.679 Mbit/s (unfiltered 14.715 Mbit/s) Mux #2 Output Bitrate 34.051 Mbit/s

Slot #8 Bitrate 13.013 Mbit/s (unfiltered 13.049 Mbit/s) Slot #9 Bitrate 13.903 Mbit/s (unfiltered 13.933 Mbit/s) Mux #3 Output Bitrate 26.970 Mbit/s

Slot #11 Bitrate 6.269 Mbit/s (unfiltered 6.305 Mbit/s) Slot #12 Bitrate 18.583 Mbit/s (unfiltered 18.614 Mbit/s) Mux #4 Output Bitrate 24.900 Mbit/s

Per Mux Total Output Bitrate 38.815 Mbit/s

Total amount of data (including null packets) output per RF channel

Data currently in use by the MUX

Unprocessed data

Data currently output by the MUX

Configure Card Number/Channel Assignments

This option enables you to reconfigure the card number/channel assignments.

1. With the Controller Menu on display, click on the Edit button at the right of the Card/

Channel Assignment field.

2. In the Congure Card Number to Channel Assignment window, click on the down arrow at

the right each Card Number eld you wish to reassign, and select from the drop-down list of options the appropriate card number or N/C (no connection) for the RF channel listed in the Channel column.

3. When you have completed the assignments, click on the Save Conguration button

below the Assignment table.

(Continued on next page)

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Conguration Options via GUI (Cont.)

(Continued from previous page)

The system will display the New Channel Map, for example:

New Channel Map:

-------+-----------

RF | Card Slot

-------+-----------

54-1 | 1 54-2 | 2 55-1 | 11 55-2 | 12 56-1 | 8 56-2 | 9 57-1 | 4 57-2 | 5

-------+-----------

Set the HCS6320 IP Address

1. With the Controller Menu on display, click on the Set button at the right of the Set IP

Address field.

2. In the Set IP Address window:

• Select the DHCP Mode setting—Enable or Disable—by clicking the radio button at the left of the appropriate option.

• If you wish to specify static IP information (i.e., DCHP will be disabled), type the appropriate data in the IP Address, Subnet Mask, and Default Gateway elds.

(Continued on next page)

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Page 22

Conguration Options via GUI (Cont.)

(Continued from previous page)

3. Click on the Submit button when you are ready to continue.

The system will display an overview of the settings and then prompt you to reset the HCS6320, for example:

DHCP mode selected

Reset the Controller card to activate new IP settings.

Static IP mode selected

IP address: xxx.xxx.xxx.xxx Subnet mask: xxx.xxx.xxx.xxx Default gateway: xxx.xxx.xxx.xxx

Reset the Controller card to activate new IP settings.

4. If you are ready to reset the HCS6320 immediately, click on the Reset button located below the results text.

Note: If you intend to modify additional conguration settings during the current session, you may wait until all changes are complete before you reset the HCS6320 (see “Perform an External Card Reset” on page 23 for further information); however, note that IP settings will not take effect until the HCS6320 resets.

Change the (Reload Pro:Idiom Key) Password

This option enables you to change the password required to reload the Pro:Idiom key on selected transcoders. The default password is “service”.

1. With the Controller Menu on display, click on the Change button at the right of the Change (Reload P:I Key) Password field.

The system will initiate a series of password prompts in pop-up windows.

2. At the

3. At the

4. At the

When the password is successfully changed, the system will display conrmation, for example:

Enter the Current Password

Enter New Password

Confirm New Password

prompt, type the new password and click OK.

prompt, retype the new password and click OK.

prompt, type the current password and click OK.

Password changed.

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Conguration Options via GUI (Cont.)

Update HCS6320 and/or Transcoder Firmware via TFTP

If you are not sure of the current firmware version, view and record the System Information for the HCS6320 and/or the transcoder card(s) before you initiate the firmware update. See “View HCS6320 System Information” on page 17 and/or “View Hardware Information for a Selected Transcoder” on page 24, as necessary.

The firmware update requires that you set up a TFTP server on the same IP network as the HCS6320. Consult the network administrator, as necessary, for further information.

Caution: Do NOT initiate simultaneous menu sessions while a firmware update is in progress. Doing so will interfere with the active processes and may corrupt the system configuration and/or cause the HCS6320 card to cease normal operation.

1. Make sure the firmware update configuration (.cfg) and package (.pkg) files are available on the same machine as the TFTP server. Then, set up the TFTP server, and point to the directory in which the firmware update files are located.

2. With the Controller Menu on display, select the card or cards to which to download firmware: Click on the down arrow at the right of the Card Select field, and select the appropriate option from the drop-down list. You can update firmware on a single transcoder (select the appropriate card number), the Controller (HCS6320), or all transcoder cards.

3. Type the IP address for the TFTP server in the TFTP Server IP Address field and the name of the configuration file in the format “filename.cfg” in the Software Update File Name field. The, click Update. This will initiate the installation of both the configuration and package files.

Note: If you wish to check the status of the rmware update while in progress, click on the

Status button at the right of the Update eld.

4. When the rmware update is successfully completed, initiate a reset of ALL the cards that received the rmware update (see “Perform an External Card Reset” below).

Perform an External Card Reset

This option enables you to reset a single transcoder, the Controller (HCS6320), or all transcoder cards.

1. With the Controller Menu on display, select the card or cards to reset: Click on the down arrow at the right of the Card Select field, and select the appropriate option from the dropdown list.

2. Click on the Reset button at the right of the Card Reset field.

The system will display conrmation before initiating the reset of the selected card(s), for example:

Success. Reset command sent to card 2.

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Conguration Options via GUI (Cont.)

Transcoder Menu Commands

The following subsections describe how to access and use the Transcoder Menu commands.

Access the Transcoder Menu

1. Access the CodePlus Transcoder Series web GUI as described on page 16.

2. With the Homepage on display, click on the Transcoder menu tab or link.

The Transcoder Menu (see example below) enables you to view and modify selected transcoder card conguration settings.

Example: Transcoder Menu

View Hardware Information for a Selected Transcoder

1. With the Transcoder Menu on display, click on the down arrow at the right of the Card Select eld, and select the appropriate transcoder card from the drop-down list of options.

2. Click on the Read button at the right of the Read Hardware ID eld to view the selected card’s hardware ID (rmware version), for example:

Card 1: Card HWID# is: 7720-v1.1-2011-1026

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Conguration Options via GUI (Cont.)

View Software Information for a Selected Transcoder

1. With the Transcoder Menu on display, click on the down arrow at the right of the Card Select eld, and select the appropriate transcoder card from the drop-down list of options.

2. Click on the Read button at the right of the Read Software Version eld to view the selected card’s software versions, for example:

Card 1: OS version: HCS7720-943-2011-1025 Encoder version: 1.2 Application version: 2.5

View MUX Bitrate Data for a Selected Transcoder

1. With the Transcoder Menu on display, click on the down arrow at the right of the Card Select eld, and select the appropriate transcoder card from the drop-down list of options

2. Click on the Read button at the right of the Read MUX Bitrates eld to view MUX bitrate data (displayed in millions of bits per second [Mbit/s]) for the selected transcoder card, for example:

Card 1: HDMI Input Bitrate 10.955 Mbit/s (raw 10.955 Mbit/s) Ethernet Input Bitrate: 3.826 Mbit/s (raw 3.838 Mbit/s) Data Output Bitrate: 4.127 Mbit/s Total Output Bitrate: 19.390 Mbit/s

Refer to the Installation & Setup Guide for HCS7720 transcoder cards for further information on bitrate data.

View the Pro:Idiom Key Checksum

1. With the Transcoder Menu on display, click on the down arrow at the right of the Card Select eld, and select the appropriate transcoder card from the drop-down list of options.

2. Click on the Read button at the right of the Read PI Key Checksum eld to display the Pro:Idiom key checksum for the selected transcoder, for example:

Card 1: PI key checksum is xxxxxxxxxx

where the transcoder.

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xxxxxxxxxx

Note: All transcoder cards in the card frame must have the same Pro:Idiom key le installed.

is a 10-digit number that identifies the Pro:Idiom key file installed on

Page 26

Conguration Options via GUI (Cont.)

Reload the Pro:Idiom Key on a Selected Transcoder

This command reloads the Pro:Idiom encryption key on a single transcoder card. Note that a password is required to initiate this command.

1. With the Transcoder Menu on display, click on the down arrow at the right of the Card Select eld, and select the appropriate transcoder card from the drop-down list of options.

2. Click on the Reload button at the right of the Reload PI Key eld.

3. At the pop-up window prompt for the password required to execute the operation, type the password and click OK.

When the reload is complete, the system will display conrmation, for example:

Card 1: Reloading the key ... Successfully reloaded PI key

Satellite STB Menu Commands

The following subsections describe how to access and use the Satellite STB Menu commands.

Access the Satellite STB Menu

1. Access the CodePlus Transcoder Series web GUI as described on page 16.

2. With the Homepage on display, click on the Satellite STB menu tab or link.

The Satellite STB Menu (see example on following page) enables you to view and modify selected satellite STB configuration settings.

Note: The Tuner Select field in the Satellite STB Menu is irrelevant and should be left at its default value (Tuner “1”) when HCS7720 transcoder cards are being used. Results displays that include tuner data for an HCS7720/ViP 222k STB pair will always specify Tuner 1.

Set the STB Channel

1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card Select eld, and select the appropriate card from the drop-down list of options.

2. Type the desired channel number (1 – 9999) in the Set Tuner Channel eld, and then click on the Set button at the right of the entry eld.

If the channel is set successfully, the satellite STB will change to the specied DISH Network channel and the system will display conrmation, for example:

Card 1 Tuner 1: Channel changed to 209

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Example: Satellite STB Menu

Conguration Options via GUI (Cont.)

Read the STB Channel and Status

This option enables you to display the STB channel, as well as the lock status of the satellite signal (i.e., the STB is or is not locked to the satellite) and the satellite signal strength (displayed as a percentage) at the Satellite In jack on the satellite STB.

1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card Select eld, and select the appropriate transcoder card from the drop-down list of options.

2. Click on the Read button at the right of the Read Tuner Channel/Status field to display the currently selected satellite STB channel number, the lock status of the satellite signal, and the satellite signal strength, for example:

Card 1 Tuner 1:

Current STB Channel is 209 Satellite signal is locked Satellite signal strength is 52%

If you receive an error message, it may be necessary to reset the satellite STB either using the “Reset STB” command described on page 28 or using the RESET button on the satellite STB front panel.

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Conguration Options via GUI (Cont.)

Read STB Information

This option enables you to display the STB model number, software version, serial number, and smart card number.

1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card Select eld, and select the appropriate transcoder card from the drop-down list of options.

2. Click on the Read button at the right of the Read STB Info field to display the satellite STB information, for example:

Card 1:

STB model is ViP222k-HD STB software version is X398RPLB-N STB serial number is R0128005665-79 Smart card number is S1920968050-61

Power the STB On or Off

Power On and Power Off options in the Satellite STB Menu enable you to power ON a satellite STB from standby mode or power OFF a satellite STB to standby mode.

1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card Select eld, and select the appropriate transcoder card from the drop-down list of options.

2. Either:

• Click on the Power On button at the right of the Power Tuner On field to power ON the

satellite STB.

The system will display conrmation, for example:

Card 1 Tuner 1: STB Powered On

• Click on the Power Off button at the right of the Power Tuner Off field to switch the satellite

STB to standby mode. HDMI output as well as Ethernet streaming is disabled.

The system will display conrmation, for example:

Card 1 Tuner 1: STB Powered Off

Reset the Satellite STB

1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card Select eld, and select the appropriate transcoder card from the drop-down list of options.

2. Click on the Reset button at the right of the Reset STB field to reset the satellite STB.

The system displays conrmation, for example:

Card 1: The STB is resetting...

After reset, the satellite STB resumes normal operation.

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Conguration Options via GUI (Cont.)

Schedule an STB Update

The STB Software Update feature enables the STB to check for and download software updates on a one-time, user-dened basis. An STB Update should periodically be scheduled in conjunction with software updates from the satellite service provider.

Note: At the time an update is scheduled to begin, the STB will be switched to standby in order to enable it to download the update. When the update window is over, the STB will be switched back ON; however, note that it may take up to 10 minutes for streaming to resume. Contact your service provider for further information.

1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card Select eld, and select the appropriate transcoder card from the drop-down list of options.

2. Type the appropriate values in the Schedule STB Update fields:

• Delay Hours and Minutes: Type the number of hours and minutes to delay before the

STB Software Update is initiated.

• Length: Specify the duration for the update window in minutes.

Note: The system will not allow a maintenance window that is less than 10 minutes or over

four hours. The default value “25” is the minimum time span typically recommended for an update. It is also recommended that you schedule a maintenance window during a time when the STB is not likely to be used.

3. When you have completed the elds as necessary, click on the Set button at the right of the Schedule STB Update fields.

The system will display confirmation, for example:

Card 1: STB Update successfully configured.

Read STB Update Parameters

1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card Select eld, and select the appropriate transcoder card from the drop-down list of options.

2. Click on the Read button at the right of the Read STB Update Parameters field to display the current STB Software Update status, for example:

Card 1: STB Update is not scheduled.

Card 1: STB Update is scheduled to begin in 12 hours 0 minutes with duration 25 minutes.

Disable an STB Update

1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card Select eld, and select the appropriate transcoder card from the drop-down list of options.

2. Click on the Disable button at the right of the Disable STB Update field to disable the currently scheduled STB Software Update.

The system will display confirmation, for example:

Card 1: Successfully cleared STB Update configuration

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Conguration Options via Command Line

Access the HCS6320 Main Menu

Note: The HCS6320 must be connected to an IP network for Telnet access. For direct access

to the HCS6320 Service Port, use the FTDI TTL-USB cable (P/N TTL-232R-5V-AJ). See also “Network and Communication Setup” on page 15 for further information.

1. Establish communication with the HCS6320 using Telnet or via a direct connection to the HCS6320 Service Port.

2. Once communication is established, press Enter to refresh the menu display in the terminal. You now have access to the HCS6320 configuration Main Menu (see example below).

3. At the

Note: You can always press Enter at the HCS6320 Main Menu. Main Menu options may vary from the example shown, depending on the HCS6320 rmware version.

[Main] Command >

prompt, type the desired menu command and press Enter.

[Main] Command >

prompt to display the

The following sections describe the configuration commands.

Example: HCS6320 Main Menu

------------------------------------------

info System Information rf Set RF Channels mrf Print RF Channels Map list List Cards card Card Menu xrst External Card Reset setip Set Up IP Address pi Install PI Key On All Cards pr Reload PI Key on All Cards upd Update Firmware bits Read MUX Bitrates rawbits Read Bitrates at Backplane Connector crosspt Configure Card Number to Channel Assignment rstpwd Reset Password (for Reload PI Key on Web UI)

[Main] Command >

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Conguration Options via Command Line (Cont.)

View HCS6320 System Information

1. Access the HCS6320 Main Menu as described on the previous page.

2. At the

System Information

-----------------Model: HCS6320 Hardware ID: 6320-v1.0-2011-1101 OS version: HCS6320-1102-2011-1031 Application version: 2.5 IP address: 10.166.60.81 MAC address: 00:0C:63:3C:00:02 Serial#: 901-12420020

[Main] Command >

ware and software information.

prompt, type info and press Enter to display HCS6320 hard-

It is recommended that you record this information for future reference. If you nd it necessary to call customer service or engineering support, please have this information available.

Set HCS6320 RF Channels

1. Access the HCS6320 Main Menu as described on the previous page.

2. At the

3. At the

The remaining channels will be automatically assigned per EIA-542 STD CATV frequency allocation standards, and the system will display the channel assignments (i.e., the Channel Map) for the card slots (see example under “Print the RF Channels Map” below).

[Main] Command >

prompt, type rf and press Enter.

Enter the start channel number [2 - 132] >

start channel number and press Enter.

prompt, type the appropriate

Print the RF Channels Map

1. Access the HCS6320 Main Menu as described on the previous page.

2. At the

Channel Map:

--------+----------Cards | RF Channel

--------+---------- 1, 2 | 2 4, 5 | 3 8, 9 | 4 11, 12 | 5

--------+-----------

[Main] Command >

Channel Map, for example:

prompt, type mrf and press Enter to display the current

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Page 32

Conguration Options via Command Line (Cont.)

Display a List of Transcoder Cards Installed in the Chassis

1. Access the HCS6320 Main Menu as described on page 30.

2. At the

The display identies the type of transcoder cards installed and their serial numbers, for example:

[Main] Command >

prompt, type list and press Enter.

Access Individual Transcoder Menus

See “Transcoder Menu Commands” on pages 39 to 42 for detailed information on transcoder configuration options.

Perform an External Card Reset

1. Access the HCS6320 Main Menu as described on page 30.

2. At the

3. At the

f you opt to reset one or more of the transcoder cards, the system will display conrmation before initiating the reset of the selected card(s), for example:

Resetting card 5:

If you opt to reset the HCS6320, the system will initiate the reset immediately without further conrmation.

[Main] Command >

Enter card number (1-12, ‘ctr’, or ‘all’) >

• Type the slot number of the card and press Enter to reset a single transcoder card.

• Type all and press Enter to reset each of the transcoder cards.

• Type ctr and press Enter to reset the HCS6320.

prompt, type xrst and press Enter.

prompt, either:

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Page 33

Conguration Options via Command Line (Cont.)

Set the HCS6320 IP Address

1. Access the HCS6320 Main Menu as described on page 30.

2. At the

3. At the

4. At each of the following prompts, type the information requested. Press Enter after each

5. Reset the HCS6320 card (see “Perform an External Card Reset” on page 32). IP settings

[Main] Command >

Using DHCP (y/n)?

• Type y and press Enter if using DHCP. The system will display:

set

Go to step 5.

• Type n and press Enter to assign a static IP address to the HCS6320. Then, continue

with step 4.

entry.

Enter IP address: Enter Subnet Mask: Enter Gateway:

Once you enter the gateway address, the system will display:

(Type the IP address of the default gateway in the format xxx.xxx.xxx.xxx.)

prompt, type setip and press Enter.

prompt, either:

IP address has been

(Type the host IP address in the format xxx.xxx.xxx.xxx.)

(Type the subnet mask in the format xxx.xxx.xxx.xxx.)

IP address has been

set.

will not take effect until the HCS6320 resets.

Note: If you intend to modify additional conguration settings during the current session, you may wait until all changes are complete before you reset the HCS6320.

Install a Pro:Idiom Key on All Transcoders

The Pro:Idiom encrypter built into the transcoder cards contains a default encryption key. When rst installed, the cards will use this key to encrypt content. This command enables you to change the encryption key, if necessary.

This command installs the Pro:Idiom key on all the transcoders installed in the chassis. To install a Pro:Idiom key on a single transcoder, see “Install a Pro:Idiom Key on the Selected Transcoder” on page 40.

Note: In order for a Pro:Idiom encrypted channel to be displayed, the receiver must contain a Pro:Idiom decrypter, and the receiver must be congured to allow decryption of the desired channel.

Note: The process of updating the encryption key will synchronize the decryption key in any receiver tuned to the cards’ output. If the target receiver is turned off or viewing content from a different card, the synchronization will not occur, and the output will be scrambled. Ensure that all encrypters and decrypters in a system are synchronized to the same key.

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Page 34

Conguration Options via Command Line (Cont.)

(Continued from previous page)

Caution: Do NOT initiate simultaneous menu sessions while a Pro:Idiom key installation is in progress. Doing so will interfere with the active processes and may corrupt the system configuration and/or cause the HCS6320 card to cease normal operation.

1. Confirm the directory location of the Pro:Idiom key (.hex) file. Note: For a TFTP file transfer, the key file must be available on the same machine as the TFTP server.

2. Access the HCS6320 Main Menu as described on page 30.

3. At the

4. At the

5. Refer to the appropriate subsection below, depending on the file transfer option used.

[Main] Command >

Use TFTP to download key (y/n)?

• Type y and press Enter to use TFTP for the Pro:Idiom key installation.

• Type n and press Enter if you will not use TFTP for the Pro:Idiom key installation. At the

next system prompt: Enter.

Use XMODEM to transfer files (y/n)?

prompt, type pi and press Enter.

prompt, either:

, type y and press

Xmodem File Transfer

The system will request a key file. Transfer the new Pro:Idiom key file using Xmodem protocol.

For example, in HyperTerminal, select Transfer and then Send File.... In the Send File

window, enter or select the appropriate Pro:Idiom key file in the Filename field, and select

Xmodem in the Protocol field.

TFTP Transfer

The HCS6320 must be connected to an IP network for a TFTP transfer. TFTP transfer also

requires that you set up a TFTP server on the same IP network as the HCS6320. Consult the network administrator, as necessary, for further information.

a) Make sure the key file is available on the same machine as the TFTP server. Then, set

up the TFTP server, and point to the directory in which the Pro:Idiom key file is located.

Note the name of the Pro:Idiom key file; you will need it to initiate the transfer.

b) At the

c) At the

The system will display progress messages as well as the result of the installation process. Note that the new key will be stored in non-volatile storage regardless of process results.

Enter TFTP server IP

and press Enter, or simply press Enter if the default IP address shown in square brackets is correct.

Enter the PI key file name

file in the format “filename.hex” and press Enter.

prompt, type the IP address for the TFTP server

prompt, type the name of the Pro:Idiom key

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Conguration Options via Command Line (Cont.)

Reload the Pro:Idiom Key on All Transcoders

This command reloads the Pro:Idiom encryption key on all the transcoders installed in the chassis. To reload the Pro:Idiom key on a single transcoder, see “Reload the Pro:Idiom Key on the Selected Transcoder” on page 41.

1. Access the HCS6320 Main Menu as described on page 30.

2. At the

The system will display progress messages as it reloads the key on each transcoder. When the reload is complete, the system will display conrmation:

Operation completed

Update HCS6320 and/or Transcoder Firmware

If you are not sure of the current firmware version, view and record the System Information for the HCS6320 and/or the transcoder card(s) before you initiate the firmware update. See “View HCS6320 System Information” on page 31 and/or “View Hardware Information for the Selected Transcoder” on page 40, as necessary.

1. Confirm the directory location of the required firmware update configuration (.cfg) and

2. Access the HCS6320 Main Menu as described on page 30.

3. At the

4. At the

5. At the

6. Refer to the appropriate subsection below, depending on the file transfer option used.

[Main] Command >

immediately.

prompt, type pr and press Enter to initiate the reload

package (.pkg) files. Note: For a TFTP file transfer, the firmware update files must be available on the same machine as the TFTP server.

[Main] Command >

Enter card number (1-12, ‘ctr’, or ‘all’) >

• Type the slot number of the card and press Enter to update a single transcoder card.

• Type all and press Enter to update each of the transcoder cards.

• Type ctr and press Enter to update the HCS6320 rmware.

Use TFTP to transfer files (y/n)?

• Type y and press Enter to use TFTP for the rmware update.

• Type n and press Enter if you will not use TFTP for the rmware update. At the next

system prompt:

Use XMODEM to transfer files (y/n)?

prompt, type upd and press Enter.

prompt, either:

, type y and press Enter.

206-4183

(Continued on next page)

Page 36

Conguration Options via Command Line (Cont.)

(Continued from previous page)

Xmodem File Transfer

a) The system will request a configuration (.cfg) file. Transfer the new configuration file

using Xmodem protocol.

For example, in HyperTerminal, select Transfer and then Send File.... In the Send

File window, enter or select the appropriate configuration file in the Filename field, and select Xmodem in the Protocol field.

b) Upon receipt of the configuration file, the system will request a package (.pkg) file.

Transfer the package file using Xmodem protocol.

TFTP Transfer

The HCS6320 must be connected to an IP network for a TFTP transfer. TFTP transfer also

requires that you set up a TFTP server on the same IP network as the HCS6320. Consult the network administrator, as necessary, for further information.

a) Make sure the firmware update files are available on the same machine as the TFTP

server. Then, set up the TFTP server, and point to the directory in which the firmware update files are located.

Note the name of the configuration file; you will need it to initiate the transfer.

b) At the

c) At the

7. The system will display progress messages as well as the result of the update process (which may take several minutes). When the rmware update is successfully completed, initiate a reset of ALL the cards that received the rmware update (see “Perform an External Card Reset” on page 32).

Enter TFTP server IP

and press Enter, or simply press Enter if the default IP address shown in square brackets is correct.

Enter the config file name

file in the format “filename.cfg” and press Enter. This will initiate the installation of both the configuration and package files.

prompt, type the IP address for the TFTP server

prompt, type the name of the configuration

View MUX or Raw Bitrate Data

Bitrate data is useful for system monitoring and troubleshooting purposes. MUX bitrates provide information on MUX data processing, i.e., the amount of data filtering in and out of the MUX. Raw bitrates are measured at the input pins prior to data processing.

1. Access the HCS6320 Main Menu as described on page 30.

2. At the

[Main] Command >

• Type bits and press Enter to view MUX bitrate data for each HCS6320-controlled

transcoder. See example on following page.

• Type rawbits and press Enter to view raw bitrate data for each installed transcoder

card. See example on following page.

prompt, either:

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Conguration Options via Command Line (Cont.)

Example: MUX Bitrates Display

Slot #1 Bitrate 15.696 Mbit/s (unfiltered 15.732 Mbit/s) Slot #2 Bitrate 12.658 Mbit/s (unfiltered 12.694 Mbit/s) Mux #1 Output Bitrate 31.746 Mbit/s

Slot #4 Bitrate 19.335 Mbit/s (unfiltered 19.359 Mbit/s) Slot #5 Bitrate 14.679 Mbit/s (unfiltered 14.715 Mbit/s) Mux #2 Output Bitrate 34.051 Mbit/s

Slot #8 Bitrate 13.013 Mbit/s (unfiltered 13.049 Mbit/s) Slot #9 Bitrate 13.903 Mbit/s (unfiltered 13.933 Mbit/s) Mux #3 Output Bitrate 26.970 Mbit/s

Slot #11 Bitrate 6.269 Mbit/s (unfiltered 6.305 Mbit/s) Slot #12 Bitrate 18.583 Mbit/s (unfiltered 18.614 Mbit/s) Mux #4 Output Bitrate 24.900 Mbit/s

Per Mux Total Output Bitrate 38.815 Mbit/s

Total amount of data (including null packets) output per RF channel

Data currently in use by the MUX

Unprocessed data

Data currently output by the MUX

Example: Raw Bitrates Display

Slot #1 Raw bitrate data 14.228 Mbit/s total 19.396 Mbit/s Slot #2 Raw bitrate data 12.537 Mbit/s total 19.390 Mbit/s Slot #3 Raw bitrate data 0 total 0

Total number of data bits that are not null packets

Slot #4 Raw bitrate data 17.049 Mbit/s total 19.390 Mbit/s Slot #5 Raw bitrate data 15.503 Mbit/s total 19.396 Mbit/s Slot #6 Raw bitrate data 0 total 0 Slot #7 Raw bitrate data 0 total 0

Total number of data bits in the transport stream

Slot #8 Raw bitrate data 13.536 Mbit/s total 19.390 Mbit/s Slot #9 Raw bitrate data 13.957 Mbit/s total 19.396 Mbit/s Slot #10 Raw bitrate data 0 total 0 Slot #11 Raw bitrate data 7.520 Mbit/s total 19.396 Mbit/s Slot #12 Raw bitrate data 18.620 Mbit/s total 19.396 Mbit/s

Configure Card Number to Channel Assignments

This option enables you to reconger the card number/channel assignments.

1. Access the HCS6320 Main Menu as described on page 30.

2. At the

[Main] Command >

The system displays the current channel assignments and prompts for the desired action, for example:

prompt, type crosspt and press Enter.

(Continued on next page)

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Page 38

Conguration Options via Command Line (Cont.)

(Continued from previous page)

1. RF 58-1 <-- Slot #1

2. RF 58-2 <-- Slot #2

3. RF 59-1 <-- Slot #4

4. RF 59-2 <-- Slot #5

5. RF 60-1 <-- Slot #8

6. RF 60-2 <-- Slot #9

7. RF 61-1 <-- Slot #11

8. RF 61-2 <-- Slot #12

Do you wish to change the mapping of physical slots to RF channels (y/n)?

3. To change the RF channel mapping, type y and press Enter.

Note: Type n and press Enter to return to the Main Menu prompt without changing the

channel mapping.

4. At the

5. At the

6. Repeat steps 2 to 5 to remap additional channels.

Enter the mux input number [1 - 8] >

the channel you wish to reassign. Then, press Enter.

Enter the slot number [1 - 12] >

transcoder card you wish to assign to the selected channel. Then, press Enter.

The system conrms the new assignment:

prompt, type the line number for

prompt, type the slot number of the

Set Cross point switch... OK!

and then redisplays the channel assignments along with the Main Menu prompt.

Reset Password for Reload PI Key GUI Option

Users who wish to reload a selected transcoder’s Pro:Idiom key from the GUI require a password in order to do so. This option enables you to reset the Pro:Idiom password to its default value (“service”).

Note: Users also have the ability to set a new password during the process of reloading the Pro:Idiom key from the GUI (see “Change the [Reload Pro:Idiom Key] Password” on page 22).

1. Access the HCS6320 Main Menu as described on page 30.

2. At the

3. At the

[Main] Command >

Reset password (y/n)?

• Type y and press Enter to reset the default password immediately. The system

conrms success (

• Type n and press Enter to abort the password reset. The system displays conrmation

(

Password reset. Aborted!

Password reset ok

prompt, type rstpwd and press Enter.

prompt for conrmation, either:

) and then redisplays the Main Menu prompt.

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Conguration Options via Command Line (Cont.)

Transcoder Menu Commands

The following subsections describe how to access and use the Transcoder Menu commands.

Note: Refer to the Installation & Setup Guide for the applicable transcoder cards for further information on transcoder configuration options.

Access the Transcoder Menu

1. Access the HCS6320 Main Menu as described on page 30.

2. At the

3. At the

[Main] Command >

Enter card number (1-12) >

transcoder card for which you wish to access configuration options. Then, press Enter.

The system identies the card type and then displays a command prompt for the card menu, for example:

prompt, type card and press Enter.

prompt, type the chassis slot number of the

Card #1 is: HCS7720

[HCS7720 (1)] Command >

4. At the

Note: You can always press Enter at the Menu.

Example: Transcoder Menu

Command >

• Press Enter to display the card menu (see example below).

• Type the desired command and press Enter.

prompt, either:

Command >

prompt to display the Transcoder

------------

HCS7720 Menu

------------

hwid Read Hardware ID ver Read Software Versions bits Read MUX Bitrates pi Install PI Key pr Reload PI Key cksum Read PI Key Checksum stb Satellite Receiver Menu upd Update Firmware irst Internal Reset ret Return to Main Menu

[HCS7720 (1)] Command >

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Conguration Options via Command Line (Cont.)

View Hardware Information for the Selected Transcoder

At the

[HCS7720 (#)] Command >

card’s hardware ID (rmware version), for example:

Card HWID# is: 7720-v1.1-2011-1026

View Software Information for the Selected Transcoder

At the

[HCS7720 (#)] Command >

card’s software versions, for example:

OS version: HCS7720-943-2011-1025 Encoder version: 1.2 Application version: 2.5

View MUX Bitrate Data for the Selected Transcoder

At the

[HCS7720 (#)] Command >

MUX bitrate data for the selected transcoder card is displayed in millions of bits per second (Mbit/s), for example:

HDMI Input Bitrate 6.684 Mbit/s (raw 6.684 Mbit/s) Ethernet Input Bitrate: 3.826 Mbit/s (raw 3.838 Mbit/s) Data Output Bitrate: 4.127 Mbit/s Total Output Bitrate: 19.390 Mbit/s

prompt, type hwid and press Enter to view the selected

prompt, type ver and press Enter to view the selected

prompt, type bits and press Enter.

Refer to the Installation & Setup Guide for HCS7720 transcoder cards for further information on bitrate data.

Install a Pro:Idiom Key on the Selected Transcoder

This command installs the Pro:Idiom encryption key on the selected transcoder card. To install a Pro:Idiom key on all the transcoders, see “Install a Pro:Idiom Key on All Transcoders” on page 33.

Note: In order for a Pro:Idiom encrypted channel to be displayed, the receiver must contain a Pro:Idiom decrypter, and the receiver must be congured to allow decryption of the desired channel.

(Continued on next page)

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Page 41

Conguration Options via Command Line (Cont.)

(Continued from previous page)

1. Confirm the directory location of the Pro:Idiom key (.hex) file. Note: For a TFTP file transfer, the key file must be available on the same machine as the TFTP server.

2. At the

3. At the

4. Complete the update using the selected transfer mode (Xmodem or TFTP). Refer to

[HCS7720 (#)] Command >

Use TFTP to transfer files (y/n)?

• Type y and press Enter to use TFTP for the rmware update.

• Type n and press Enter if you will not use TFTP for the rmware update. At the next

system prompt:

“Install a Pro:Idiom Key on All Transcoders” on page 33 for further information.

Use XMODEM to transfer files (y/n)?

prompt, type pi and press Enter.

prompt, either:

, type y and press Enter.

The system will display progress messages as well as the result of the installation process. Note that the new key will be stored in non-volatile storage regardless of process results.

Reload the Pro:Idiom Key on the Selected Transcoder

This command reloads the Pro:Idiom encryption key on the selected transcoder card. To reload the Pro:Idiom key on all the transcoders, see “Reload the Pro:Idiom Key on All Transcoders” on page 35.

1. At the

2. At the

When the reload is complete, the system will display conrmation:

[HCS7720 (#)] Command >

prompt, type pr and press Enter.

Reload PI key. Continue (y/n)?

prompt, type y and press Enter to continue.

Reload PI complete OK

View the Pro:Idiom Key Checksum for the Selected Transcoder

At the

[Card (#)] Command >

Pro:Idiom key checksum for the selected transcoder, for example:

prompt, type cksum and press Enter to display the

PI key checksum is xxxxxxxxxx

where transcoder.

xxxxxxxxxx

Note: All transcoder cards in the card frame must have the same Pro:Idiom key le installed.

is a 10-digit number that identies the Pro:Idiom key le installed on the

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Conguration Options via Command Line (Cont.)

Access the Satellite Receiver Menu for the Selected Transcoder

See “Satellite Receiver Menu Commands” on pages 43 to 47 for detailed information on satellite STB configuration options.

Update Firmware on the Selected Transcoder

This command updates the firmware on the selected transcoder card. To update firmware on all transcoders or on the HCS6320, see “Update HCS6320 and/or Transcoder Firmware” on page 35.

If you are not sure of the current firmware version, view and record the transcoder hardware ID (firmware version) before you initiate the firmware update. See “View Hardware Information for the Selected Transcoder” on page 40.

1. Confirm the directory location of the required firmware update configuration (.cfg) and package (.pkg) files. Note: For a TFTP file transfer, the firmware update files must be available on the same machine as the TFTP server.

2. At the

3. At the

4. Complete the update using the selected transfer mode (Xmodem or TFTP). Refer to

5. Reset the transcoder card (see “Reset the Selected Transcoder Card” below).

[HCS7720 (#)] Command >

Use TFTP to transfer files (y/n)?

• Type y and press Enter to use TFTP for the rmware update.

• Type n and press Enter if you will not use TFTP for the rmware update. At the next

system prompt:

“Update HCS6320 and/or Transcoder Firmware” on page 35 for further information.

Use XMODEM to transfer files (y/n)?

prompt, type upd and press Enter.

prompt, either:

, type y and press Enter.

Reset the Selected Transcoder Card

At the

[HCS7720 (#)] Command >

After reset, the transcoder card resumes normal operation.

Return to the HCS6320 Main Menu

At the

[HCS7720 (#)] Command >

HCS6320 Main Menu.

prompt, type irst and press Enter to initiate the reset.

prompt, type ret and press Enter to return to the

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Conguration Options via Command Line (Cont.)

Satellite Receiver Menu Commands

The following subsections describe how to access and use the Satellite Receiver Menu commands.

Access the Satellite Receiver Menu

1. Access the card menu for the selected transcoder (see “Access the Transcoder Menu” on page 39).

2. At the

3. At the

Note: You can always press Enter at the Receiver Menu.

[HCS7720 (#)] Command >

[Satellite (#)] Command >

• Press Enter to display the Satellite Receiver Menu (see example below).

• Type the desired command and press Enter.

prompt, type stb and press Enter.

prompt, either:

Command >

prompt to display the Satellite

Example: Satellite Receiver Menu

-----------------------

Satellite Receiver Menu

----------------------getch Read Current STB Channel setch Set STB Channel sglvl Read Satellite Signal Strength lksts Read Satellite Lock Status bnum Read STB Serial Number cnum Read Smart Card Number on Turn STB On off Turn STB Off (Standby) stbrst Reset Satellite STB getupd Read STB Update Parameters setupd Set STB Update Parameters model Read STB Model ver Read STB Software Version ret Return to Card Menu

[Satellite (#)] Command >

where:

# is the chassis card/slot number you selected for conguration purposes.

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Conguration Options via Command Line (Cont.)

Read the Current STB Channel

At the

[Satellite (#)] Command >

currently selected satellite STB channel number, for example:

Card 1: Current STB channel is 200

If you receive an error message, it may be necessary to reset the satellite STB either using the “Reset Satellite STB” command described on page 45 or using the RESET button on the STB front panel.

Set the STB Channel

1. At the

2. At the

Note: Since low channel numbers may be assigned to both SD and HD channels, if this

3. At the prompt for conrmation:

[Satellite (#)] Command >

the satellite STB.

Enter channel number >

and press Enter.

is an HD channel and is also mapped to an unambiguous higher channel number, it is recommended that you type the higher number here.

Set channel number to xxx (y/n)?

• Type y and press Enter to conrm the setting.

• Type n and press Enter to return to the

without setting a new channel.

prompt, type getch and press Enter to display the

prompt, type setch and press Enter to retune

prompt, type the desired channel number (1 – 9999)

, either:

[Satellite (#)] Command >

prompt

Once you conrm the channel number setting, the system will display conrmation, for example:

Card 1: Changing STB channel to xxx ... OK

Read the Satellite Signal Strength

At the

[Satellite (#)] Command >

satellite signal strength (displayed as a percentage) at the Satellite In jack on the satellite STB, for example:

prompt, type sglvl and press Enter to display the

Card 1: Satellite signal strength is 52%

Read the Satellite Lock Status

At the

[Satellite (#)] Command >

whether or not the satellite STB is locked to the satellite, for example:

prompt, type lksts and press Enter to determine

Card 1: Satellite signal is locked

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Conguration Options via Command Line (Cont.)

Read the Satellite STB Serial Number

At the

[Satellite (#)] Command >

satellite STB serial number, for example:

Card 1: STB serial# is: R0128005665-79

Read the Satellite STB Smart Card Number

At the

[Satellite (#)] Command >

satellite STB smart card serial number, for example:

Card 1: Smart card# is: S1920968050-61

Power the Satellite STB On or Off

“Turn STB On” and “Turn STB Off” options in the Satellite Receiver Menu enable you to power ON a satellite STB from standby mode or power OFF a satellite STB to standby mode.

At the

[Satellite (#)] Command >

• Type on and press Enter to power ON the satellite STB.

• Type off and press Enter to switch the satellite STB to standby mode. HDMI ouput as well

as Ethernet streaming is disabled.

prompt, type bnum and press Enter to display the

prompt, type cnum and press Enter to display the

prompt, either:

Reset the Satellite STB

1. At the

2. At the

Read and/or Set STB Update Parameters

The STB Software Update feature enables the STB to check for and download software updates on a one-time, user-dened basis. An STB update should periodically be scheduled in conjunction with software updates from the satellite service provider.

You can view the current STB update status (scheduled, not scheduled, or in progress), and/ or you can modify the STB update status/parameters, as required.

[Satellite (#)] Command >

satellite STB.

Reset (y/n)?

• Type y and press Enter to reset the satellite STB. After reset, the satellite STB resumes

normal operation.

• Type n and press Enter to return to the

without resetting the STB.

Note: At the time an update is scheduled to begin, the STB will be switched to standby in order to enable it to download the update. When the update window is over, the STB will be powered back ON; however, note that it may take up to 10 minutes for streaming to resume. Contact your service provider for further information.

prompt, either:

prompt, type stbrst and press Enter to reset the

[Satellite (#)] Command >

prompt

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Page 46

Conguration Options via Command Line (Cont.)

Read STB Update Parameters

At the

[Satellite (#)] Command >

current STB update status, for example:

STB Update is scheduled to begin in 12 hours 0 minutes with duration 25 minutes

STB Update is not scheduled.

STB Update is in progress. It will end in 1 minutes (total duration 25 minutes).

Set STB Update Parameters

1. At the

2. At the

3. At the

4. At each of the following prompts, type the number of hours and minutes to delay before

[Satellite (#)] Command >

Change STB Update setting (y/n)?

• Type y and press Enter to modify the current STB software update parameters.

• Type n and press Enter to return to the Satellite Receiver Menu without modifying the

STB software update parameters.

Enable updates (y/n)?

• Type y and press Enter to enable and congure STB software update parameters. The

system will initiate a series of prompts that enable you to specify the maintenance window for the update. Continue with step 4.

• Type n and press Enter to disable the STB software update. Then, press Enter again to

return to the

the STB software update is initiated, as well as the desired duration (in minutes) for the update window. Note that all three of these elds require numerical values. Press Enter after each entry.

If applicable, you can also press Enter at each prompt to accept the default value in square brackets.

Command >

prompt.

Enter the number of hours to delay before starting [12] Enter the number of minutes to delay before starting [0] Enter the maintenance window duration in minutes [25]

Note: The system will not allow a maintenance window that is less than 10 minutes or over four hours. The default value (25 minutes) is the minimum time span typically recommended for an update. It is also recommended that you schedule a maintenance window during a time when the STB is not likely to be in use.

prompt, type getupd and press Enter to display the

prompt, type setupd and press Enter.

prompt, either:

(Continued on next page)

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Page 47

Conguration Options via Command Line (Cont.)

(Continued from previous page)

After you enter a valid maintenance window duration, the system will display conrmation, for example:

Configured STB Update... OK

Press any key to continue

Read the Satellite STB Model Type

At the

[Satellite (#)] Command >

STB model type, for example:

STB model is: ViP222k-HD

Read the Satellite STB Software Version

At the

[Satellite (#)] Command >

STB software version, for example:

STB sw_ver is: X398RPLB-N

prompt, type model and press Enter to display the

prompt, type ver and press Enter to display the

Return to the Transcoder Menu

At the

[Satellite (#)] Command >

card menu.

prompt, type ret and press Enter to return to the

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Troubleshooting

This section provides troubleshooting information for the HCS6320. You can find additional troubleshooting help at www.dishnetwork.com.

Equipment Setup Review

• Make sure all connectors and connections are tight and secure on all entertainment system components.

• Check the Ethernet connection; is it viable and working?

- Observe the green and amber LEDs on the Ethernet connector.

- The green LED should blink rapidly.

- The amber LED should stay lit constantly.

• Ensure the satellite STB smart card is up-to-date and authorized by DISH Network.

STATUS LED

The green STATUS LED on the HCS6320 front panel provides general information about the operating condition of the card. Observe the STATUS LED, and refer to the following table:

STATUS LED Behavior Operating Status

Slow Blinking Power Up State

Rapid Blinking Error Condition

Continuously On Normal Operation

Continuously Off Fault Condition, No Output

Audio/Video Freeze or Blank Screen

Perform one or more of the following (in order):

• Press the RESET button located on the front of the satellite STB, and allow the STB to retrieve the DISH Network program guide.

• Unplug the power cord of the satellite STB for 15 seconds; then plug it in again.

• Use a small object (for example, a paperclip) to press the recessed RESET button on the HCS6320. Hold for ve seconds to initiate the reset.

• Unplug the power cord of the CodePlus card frame for 15 seconds; then plug it in again.

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Page 49

Specications

Dimensions

Height: 3U (130.20 mm) Width: 1.102362 inches (28.00 mm) Depth: 9.055118 inches (230.00 mm) Weight: 0.5 pounds (0.221 kgrms) Est.

Environmental Storage Conditions

Temperature: -20° to 70° Celsius

-4° to 158° Fahrenheit

Humidity: 95% non-condensing

Operating Conditions

Temperature: 0° to 40° Celsius 32° to 104° Fahrenheit Humidity: 95% non-condensing

Electrical

RF Out Connector: Type ‘F’ RF Output Span: 4 Contiguous Channels (typically 24 MHz) RF Output Frequency Range: 54 MHz to 864 MHz

DC Input: +12V DC @ 1.1 Amps Active Output Level at RF Out jack: + 42 dBmV Min. Ethernet Input: 10/100BaseT

Note: Design and specications subject to change without prior notice.

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Page 50

Document Revision History / Notes

Document Revision History

Date Description

August 2012 Revision A: New document

Product documentation is available online at: www.LGsolutions.com/products. From the Products page, select TVs, Systems & Solutions, then Head End Systems, then CodePlus Transcoder Series (click Show [+] to view the list of products), then the applicable Modular System option. Click the Literature & Downloads tab at the bottom of the Modular System page, and select the required document(s) from the Downloads list.

Notes

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Page 51

Open Source Software Notice

The following GPL executables used in this product are subject to the GPL Version 2.0 License Agreements. GPL EXECUTABLES: Linux kernel 2.6.26, boa 0.94, busybox 1.10.1, dhcpcd 0.70, eraseall 1.7, inetd 1.0, lrzsz 0.12.20, simpleinit 1.21

To obtain the source code under GPL, LGPL, MPL and other open source licenses that are contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referenced license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping and handling) upon e-mail request to opensource@lge.com. This offer is valid for three (3) years from the date on which you purchased the product.

You can obtain a copy of the GPL license from: http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.

This product includes:

• echo:

remains intact.

• telnet v1.9:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

3. All advertising materials mentioning features or use of this software must display the following acknowledgement: This product includes software developed by the University of California, Berkeley and its contributors.

4. Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specic prior written permission.

Permission is hereby granted, free of charge, to any person obtaining a copy of this open source software and associated documentation les (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

SUBJECT TO THE TERMS OF THE GPL VERSION 2.0 LICENSE AGREEMENTS, THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS, COPYRIGHT HOLDERS, OR LG ELECTRONICS (THE “LICENSOR”) BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE, EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. LICENSEE ASSUMES THE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION.

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LG HCS6320 MUX/MOD Feature Card Warranty

Broadcast Products Welcome to the LG family! We believe that you will be pleased with your new HCS6320 MUX/MOD feature card. Please

read this warranty carefully, it is a “LIMITED WARRANTY” as defined under Federal Law. This warranty gives you specific legal rights, and you may also have other rights that vary from state-to-state within the U.S.A.

LG’s RESPO N S I BILITY

Warranty Term One year parts and labor from date of purchase or delivery date.

Parts New or remanufactured replacements for factory-defective parts may be used. Such replacement parts are warranted for

Warranty Service Warranty service is provided at LG. Customer pays for shipping charges to LG; LG pays for return shipping charges to

Not Covered This warranty covers manufacturing defects and does not cover installation, adjustment of customer controls, installation or

This warranty does not cover any missing or stolen access cards.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT

the remaining portion of the original warranty period.

return HCS6320 to customer. Call 1-888-865-3026 for further information.

repair of antenna systems, cable converters or cable company-supplied equipment; it also does not cover damage due to misuse, abuse, negligence, acts of God or other causes beyond the control of LG. Any alteration of the product after manufacture voids this warranty in its entirety.

LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND LG SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING LOST REVENUES OR PROFITS IN CONNECTION WITH THIS PRODUCT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU

OWN E R ’ S R ESPONSI B I L ITY

Effective Warranty Date Warranty begins on the date of delivery of the HCS6320.

For your convenience, keep the dealer’s dated bill of sale or delivery ticket as evidence of the purchase date.

Installation Guide Read the Installation & Setup Guide carefully so that you will understand the operation of the HCS6320 and how to adjust

Antenna Reception problems caused by inadequate antenna or faulty antenna connections are the owner’s responsibility.

Warranty Service For warranty service information, Call 1-888-865-3026. Parts and service labor that are LG’s responsibility (see above)

the controls.

will be provided without charge. Other service is at the owner’s expense. If you have any problem in obtaining satisfactory warranty service, call 1-888-865-3026. You must provide the model number, serial number and date of purchase or date of original installation.

For Customer Support/Service, please call:

1-888-865-3026

www.LGsolutions.com

CodePlus is a trademark of LG Electronics U.S.A., Inc. Pro:Idiom is a registered trademark of

Zenith Electronics LLC. DISH, DISH Network, and ViP are registered trademarks of DISH Network

LLC. All other trademarks or registered trademarks are the property of their respective owners.

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Revision A

LG HCS6320 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual