For Customer Support/Service, please call: 1-888-865-3026
The latest product information and documentation is available online at:
www.LGsolutions.com/products
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNIN G:
TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO
USER-SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL. ALL
CARDS MUST BE INSERTED AND REMOVED BY QUALIFIED SERVICE PERSONNEL ONLY.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert
the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure
that may be of sufficient magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence
of important operating and maintenance (servicing) instructions in the literature accompanying
the appliance.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS PRODUCT TO RAIN
OR MOISTURE.
Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such
as vases, shall be placed on the apparatus.
L’appareil ne doit pas être exposé à des égouttements d’eau ou des éclaboussures et de plus
qu’aucun objet rempli de liquide tel que des vases ne doit être placé sur l’appareil.
REGULATORY INFORMATION:
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference
to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user should be required to correct the interference at
his own expense.
CAUTION:
Do not attempt to modify this product in any way without written authorization from LG
Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate
this product.
NOTE TO SATELLITE DISH INSTALLER:
This reminder is provided to call your attention to Articles 810 and 820 of the 2002 National
Electrical Code. Refer to Article 810, in particular 810-1 and 810-15, for required grounding of
the metal dish antenna. Refer also to the 810-2 which, by reference to Article 820, requires that
the satellite dish coaxial cable shield be connected to the grounding system of the building as
close to the point of cable entry as practical.
COMPLIANCE:
The responsible party for this product’s compliance is: LG Electronics U.S.A., Inc.
2000 Millbrook Drive, Lincolnshire, IL 60069, USA • Phone: 1-847-941-8000
Marketed and Distributed in the United States by LG Electronics U.S.A., Inc.
THIS PRODUCT HAS BEEN MANUFACTURED AND TESTED WITH SAFETY IN MIND.
IMPROPER USE, HOWEVER, CAN RESULT IN POTENTIAL ELECTRICAL SHOCK OR
FIRE HAZARDS. TO AVOID DEFEATING THE SAFEGUARDS THAT HAVE BEEN BUILT
INTO THIS PRODUCT, PLEASE READ AND OBSERVE THE FOLLOWING SAFETY
POINTS WHEN INSTALLING AND USING THIS PRODUCT.
1. Read these instructions.
Read all the safety and operating instructions
before operating the product.
2. Keep these instructions.
Retain the safety and operating instructions
for future reference.
3. Heed all warnings.
Adhere to all warnings on the product and in
the operating instructions.
4. Follow all instructions.
Follow all operating and use instructions.
5. Do not use this apparatus near water.
Do not use this product near water or moisture
or in an area, such as a basement, that might
become flooded.
6. Clean only with dry cloth.
Unplug this product before cleaning. Do not
use liquid cleaners or aerosol cleaners.
7. Refer all servicing to qualified service
personnel
Servicing is required when the apparatus has
been damaged in any way, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain
or moisture, does not operate normally, or has
been dropped.
8. Object and Liquid Entry
Never push objects of any kind into this
product through openings as they may touch
dangerous voltage points or short-out parts
that could result in a fire or electric shock.
Never spill liquid of any kind on the product.
.
9. Outdoor Use
Warning: To prevent fire or shock
hazards, do not expose this product
to rain or moisture.
10. Wet Location
The apparatus shall not be exposed to
dripping or splashing and no objects filled
with liquids, such as vases, shall be placed
on the apparatus.
11. Test Equipment
In some cases, LG has supplied or recommended the use of test equipment and
devices for the setup and testing of the
equipment. The operation and maintenance
of test equipment is described in their
associated instruction manuals. Please refer
to these manuals for explicit instructions
regarding the safe use and handling of the
equipment.
12. Damage Requiring Service
Unplug this product from the wall power
outlet and refer servicing to qualied service
personnel under the following conditions:
a. If liquid has been spilled, or objects have
fallen into the product.
b. If the product has been exposed to rain or
water.
c.
If the product does not operate normally by
following the operating instructions. Adjust
only those controls that are covered by the
operating instructions, as an improper
adjustment of other controls may result in
damage and will often require extensive
work by a qualied technician to restore
the product to its normal operation.
206-4122
(Continued on next page)
3
Page 4
IMPORTANT SAFETY INSTRUCTIONS
(Continued from previous page)
d. If the product has been dropped or the
cabinet has been damaged.
e. If the product exhibits a distinct change in
performance.
Caution: Refer all servicing to qualied
service personnel.
13. Servicing
the risk of electrical shock, do not perform
any servicing other than that described in
the operating instructions unless you are
qualied to do so.
Caution: These servicing instructions are for use by qualied
service personnel only. To reduce
14. Replacement Parts
When replacement parts are required, be
sure the service technician uses replacement parts specied by the manufacturer or
that have the same characteristics as the
original parts. Unauthorized substitutions
may result in re, electric shock, or other
hazards.
15. Safety Check
Upon completion of any service or repairs to
this product, ask the service technician to
perform safety checks to determine that the
product is in proper operating condition.
Check the following items before you begin HCS6300 installation and setup procedures.
HCS6300
__ The HCS6300 feature card must be installed in a CodePlus™ card frame (Example:
HCS6150R) with one or more CodePlus series transcoder cards (Example: HCS7710).
Refer to the Installation & Setup Guide for the card frame to verify that the chassis is
installed properly. Note: All cards must be used in an LG-approved card frame for
this product.
__ The HCS6300 must be installed in the card frame CONTROLLER slot. If another
CodePlus feature card is currently installed in the CONTROLLER slot, the HCS6300 will
replace it.
__ The HCS6300 ships with an HCS6400 fan card. In an HCS6100R card frame, the
HCS6400 fan card must be installed in Slot 7. If another CodePlus card is currently
installed in Slot 7, the HCS6400 will replace it.
__ For HSC6300 Service Port connections, you must use an FTDI TTL-USB cable (P/N
TTL-232R-5V-AJ).
Channel Assignments
__ Create a channel assignment plan for the installation site, or modify an existing plan
to incorporate the RF output of the HCS6300. Ensure that up to four contiguous CATV
channels are allocated for the HCS6300 RF output. The HCS6300 uses a 256-QAM
modulation format, thereby occupying approximately 24 MHz of frequency spectrum.
The RF start channel is user-assigned during system setup, and the remaining channels
are then automatically assigned per EIA-542 STD CATV frequency allocation standards.
For example, if the RF start channel assignment is channel “2,” the three remaining
channels will be “3” “4” and “5.” However, if the RF start channel assignment is “6,” the
three remaining channels will be “95” “96” and “97.” Refer to EIA-542 STD CATV frequency
allocation tables for further information as required.
The highest available RF channel number for the HCS6300 is “135.” Thus, to allocate all
four channels available for HCS6300 RF output, the RF start channel must be set no
higher than “132.”
Transcoders
__ For HCS6300 MUX/MOD functionality, transcoder cards should be inserted in the
following slots: 1, 2, 4, 5, 8, 9, 11, and 12. Refer to the Installation & Setup Guide for the
transcoder cards to verify that the cards are installed properly.
__ In a CodePlus HCS6100R card frame, it is possible to install up to three additional
transcoders in the following slots: 3, 6, and 10. These additional transcoders must be
connected to external modulators and upconverters. Refer to the Installation & Setup
Guide for the transcoder cards for further information.
6
206-4122
Page 7
HCS6300 Product Description
The HCS6300 MUX/MOD controller is one of the LG CodePlus series feature cards.
Features
• Part of modular system, easily scaled for each application
• Controls up to eleven CodePlus transcoder cards with a single IP connection *
• Supports Pro:Idiom® encryption key maintenance
• Generates four contiguous 256-QAM cable channels, with up to two program streams
multiplexed on each channel
• RF output available to connect to site’s RF distribution system
• Short 3U height prole to minimize rack space usage
HCS6300
ETHERNET
SERVICE
PORT
RESET
STATUS
RF OUT
* While HCS6300 MUX/MOD functionality is only applicable for the transcoder cards installed in Slots 1,
2, 4, 5, 8, 9, 11, and 12, up to three additional transcoders (connected to external modulators and
upconverters) may be installed in an HCS6100R card frame. Transcoder conguration options that are
not tied directly to HCS6300 MUX/MOD functionality will also be available for any additional cards.
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7
Page 8
Transcoder Product Description
Typical HD Transcoder System Overview
The LG HCS6300 MUX/MOD feature card, when used with LG CodePlus series transcoders
in a CodePlus card frame, represents an eight-program HDTV solution for commercial and
institutional MATV systems (hotels, hospitals, etc.).
A typical Transcoder System with MUX/MOD functionality includes:
• An HCS6300 MUX/MOD feature card.
• One CodePlus HD transcoder card for each HD program offered in the facility’s MATV
system—up to eight programs supported.
• A CodePlus series card frame specified for both the HCS6300 and the transcoder card(s).
• DIRECTV ® service. *
• A DIRECTV COM 23 satellite STB for each transcoder card. *
• A 19-inch rack for mounting. *
• Miscellaneous cables and installation hardware (see also setup information on page 6). *
The integrated elements of the Transcoder System:
• Receive up to eight HD programs from DIRECTV.
• Transcode the received digital video and audio streams to MPEG-4 (HCS6700 transcoders)
or MPEG-2 (HCS7700/HCS7710 transcoders) transport streams.
• Encrypt the transcoded digital data streams with Pro:Idiom content protection.
• Multiplex the encrypted streams into four streams of two programs each.
• Modulate and upconvert the multiplexed streams in four contiguous RF channels.
A Pro:Idiom compatible television with a QAM/VSB tuner is required to view premium HD
content. A proper session ID must be set at the TV in order for Pro:Idiom decryption to be
enabled. LG’s Pay-Per-View (PPV) partners can set up this session through their interface.
LG’s Free-To-Guest (FTG) Mode of operation also enables Pro:Idiom decryption.
Note: The RF output from the HCS6300 can be combined with other channels in the site’s
distribution grid.
* Purchased separately.
Note: Design and specifications subject to change without prior notice.
8
206-4122
Page 9
Card Description
SERVICE PORT
TTL-USB serial port
connection (use FTDI
TTL-232R-5V-AJ cable)
RESET
Resets card
STATUS
Blinking pattern indicates
condition of card
HCS6300
ETHERNET
RESET
STATUS
RF OUT
Retaining Screw
Install after inserting
HCS6300 card
ETHERNET
Connection for network
or local communication
SERVICE
PORT
RF OUT
DTV signal output
206-4122
Retaining Screw
Install after inserting
HCS6300 card
9
Page 10
HCS6300 Functional Blocks
The HCS6300 consists of four main functional blocks:
• MUX: Four parallel multiplexers, each of which can combine up to two encrypted transport
streams into a single 38 Mbps transport stream. The transport streams from the transcoder
cards are supplied to the HCS6300 through the internal backplane circuit board of the card
frame.
• MOD: Four parallel 256-QAM modulators that take the MUX output streams and produce
four modulated outputs.
• Upconverter: This block takes the modulated output streams from the MOD block and places
them on up to four contiguous cable RF channels. The output of this block is a combined RF
signal four channels wide.
• Controller: Provides the PC interface for HCS6300 setup and conguration.
HCS6300 default settings assign the inputs of each channel MUX to specic slots in the
CodePlus card frame, where the RF start channel is assigned to card frame Slots 1 & 2, the
second channel is assigned to card frame Slots 4 & 5, etc.
Transport
Streams from
Transcoder
Cards
Slot 1
Slot 2
Slot 4
Slot 5
Slot 8
Slot 9
Slot 11
Slot 12
MUX
Blocks
2:1 MUX
2:1 MUX
2:1 MUX
2:1 MUX
38 Mbps
38 Mbps
38 Mbps
38 Mbps
Service
MOD
Blocks
256-QAM
Modulator
256-QAM
Modulator
256-QAM
Modulator
256-QAM
Modulator
HCS6300
Ethernet
256-QAM
256-QAM
256-QAM
256-QAM
Upconverter
Block
Upconverter
RF Out
4 Contiguous
CATV Channels
10
206-4122
Page 11
Installing a CodePlus Feature Card
Note: The CodePlus series products are NOT designed to be hot-swappable!!! Power
must be removed to the card frame before any CodePlus transcoder cards are inserted
or removed.
Note: All cards used in the card frame must be inserted and removed by qualied
service personnel only.
Note: Use extreme care when handling an HCS6300 card. Always observe proper
precautions with respect to static electricity and mechanical shock. When not installed
in a card frame, return the HCS6300 card to the anti-static bag in which it was shipped.
Note: The card slots in the card frame are NOT all identical!!! An HCS6300 card can only
be installed in the CONTROLLER slot. The connector arrangement of Slots 1 to 6 and 7
to 12 is incompatible with the HCS6300.
Note: When installing cards, remove blank cover plates and insert new cards as applicable. For ports that will not be used, leave the blank cover plates in place for proper
ventilation and FCC and safety agency compliance.
Refer to the diagram on page 12, and follow the procedure below to install the CodePlus
feature card.
1. Unpack the HCS6300 unit and the supplied HCS6400 fan card.
Note: If you are installing the HCS6300 in an HCS6150R card frame, an HCS6400
fan card is pre-installed in Slot 7. In this case, the HCS6400 fan card shipped with the
HCS6300 is a spare.
2. Remove the AC power cord for the card frame from the power outlet.
3. Prepare the CONTROLLER slot in the card frame by removing either the blank cover plate
or the CodePlus card currently in the slot. If installing in an HCS6100R card frame, also
prepare Slot 7 for the HCS6400 fan card.
4. Without using force, slide the HCS6300 card into the CONTROLLER slot, and ensure that
it is fully inserted. If applicable, then slide the HCS6400 fan card into Slot 7, and ensure
that it is fully inserted.
5. Engage and tighten the top and bottom thumbscrews of the card(s) securely. Note that the
thumbscrews should only be nger tight; overtightening may damage the assembly.
6. Refer to the diagram on page 13 for cabling connections, and complete the HCS6300 system
installation procedure on page 14.
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11
Page 12
Installing a CodePlus Feature Card (Cont.)
Slot 6
Slot 1
Slot 2
HCS7710
HCS7710
ASI OUT
HDMI-INHDMI-IN
RESET
STATUS
SERVICE
PORT
X PORT LINK
S/N XXXXXXX
S/N XXXXXXX
MAC ADDRESS
MAC ADDRESS
XX XX XX XX XX
XX XX XX XX XX
ASI OUT
RESET
STATUS
SERVICE
PORT
X PORT LINK
Slot 3
HCS6400
Slot 4
HCS7710
ASI OUT
HDMI-IN
RESET
STATUS
SERVICE
PORT
X PORT LINK
S/N XXXXXXX
MAC ADDRESS
XX XX XX XX XX
Slot 5
HCS6300
HCS6720
ASI OUT
RESET
STATUS
SERVICEPORT
X PORT LINK
S/NXXXXXXX
MAC ADDRESS
XXXX XX XX XX
ETHERNET
SERVICE
PORT
RESET
STATUS
RF OUT
CONTROLLER
Slot
Slot 7
HCS6400
Slot 8
HCS7710
ASI OUT
HDMI-IN
RESET
STATUS
SERVICE
PORT
X PORT LINK
S/N XXXXXXX
MAC ADDRESS
XX XX XX XX XX
Slot 9
HCS7710
ASI OUT
HDMI-IN
RESET
STATUS
SERVICE
PORT
X PORT LINK
S/N XXXXXXX
MAC ADDRESS
XX XX XX XX XX
Slot 10 Slot 11
HCS6400
HCS7710
ASI OUT
HDMI-IN
RESET
STATUS
SERVICE
PORT
X PORT LINK
S/N XXXXXXX
MAC ADDRESS
XX XX XX XX XX
Slot 12
HCS7710
HDMI-IN
S/N XXXXXXX
MAC ADDRESS
XX XX XX XX XX
ASI OUT
RESET
STATUS
SERVICE
PORT
X PORT LINK
12
206-4122
Page 13
RF Feed
from
Satellite
HD STB
(1 Per Program)
SATELLITE IN
Satellite STB & HCS6300
Initialization & Setup Connections
SATELLITE IN
SW1
HDMI OUT
..........
AUDIO OUT
..........
HDMI OUT
PHONE JACK
ETHERNET
HDMI and/or
X-Port Links
LAN
(SERVICEONLY)
VIDEO OUT
L/MONO -AUDIO- R
AVOUT
VIDEO
Laptop
PC
HCS6300
HCS7710
HCS7720
HCS6400
ETHERNET
HCS7720
ASI OUT
ASIOUT
HDMI-IN
ASIOUT
RESET
HDMI-IN
RESET
STATUS
HDMI-IN
SERVICEPORT
RESET
X PORT LINK
STATUS
SERVICEPORT
X PORT LINK
S/N XXXXXXX
MACADDRESS
XX XXXXXX XX
S/N XXXXXXX
MACADDRESS
XXXXXXXXXX
SERVICE
PORT
RESET
STATUS
RF OUT
RF
System
HCS6400
HCS7710
HCS7710
HCS6400
HCS7710
ASI OUT
HCS7710
ASI OUT
HDMI-IN
ASI OUT
RESET
HDMI-IN
STATUS
ASI OUT
RESET
SERVICE
PORT
STATUS
HDMI-IN
X PORT LINK
SERVICE
PORT
HDMI-IN
RESET
X PORT LINK
STATUS
RESET
SERVICE
S/N XXXXXXX
PORT
STATUS
MAC ADDRESS
X PORT LINK
SERVICE
S/N XXXXXXX
XX XX XX XX XX
PORT
MAC ADDRESS
X PORT LINK
XX XX XX XX XX
S/N XXXXXXX
MAC ADDRESS
S/N XXXXXXX
XX XX XX XX XX
MAC ADDRESS
XX XX XX XX XX
STATUS
SERVICE
PORT
X PORT LINK
S/N XXXXXXX
MAC ADDRESS
XX XX XX XXXX
Ethernet
.....
or
Network
Laptop
PC
.....
.....
.....
Connection
TTL-USB
Service Port
Connection
RF Out
from
HCS6300
Distribution
HCS6300 in
CONTROLLER Slot
AC
Power
Cord
Power Outlet
(120V 60Hz AC)
Room
Receiver
Combiner
Room
Receiver
206-4122
Room
Receiver
13
Page 14
System Setup
Typical HCS6300 System Installation
(see also Typical Setup Flow Chart on the following page)
Note: ASI output is NOT required from transcoder cards for which modulator
functionality is provided by the HCS6300. If additional transcoder cards are to be
installed in Slots 3, 6, and/or 10 (HCS6700 transcoders in HCS6100R card frame
only), refer to the Installation & Setup Guide for HCS6700 cards for further
system setup information.
1. Verify that the individual transcoder cards are installed and set up as described in the
appropriate Installation & Setup Guide.
2. Plug in the power to the CodePlus card frame containing the newly installed feature card
and transcoder card(s).
The green STATUS LED on the HCS6300 front panel will blink approximately once every
second while the HCS6300 card boots up. The boot-up process for an HCS6300 may take
up to one minute. When the boot-up is complete, the STATUS LED will be lit continuously.
3. Once the STATUS LED is lit continuously (no longer blinking), use the FTDI TTL-232R-5VAJ cable to connect a PC to the HCS6300 Service Port.
4. Using HyperTerminal or an equivalent terminal emulation program on the PC, configure
the serial port as follows: Bits per second/baud = 115200; Data bits = 8; Parity = None;
Stop bits = 1; Flow Control = None. Then, initiate communication with the HCS6300.
Once the connection is established, press Enter to refresh the screen and display the
HCS6300 Main Menu.
5. Use the HCS6300 Main Menu “rf” command, as described on page 32, to set the RF start
channel for the HCS6300.
6. (Optional) For remote management purposes, you can connect the HCS6300 to an IP
network and then use the Service Port connection to set the HCS6300 IP address:
a) Connect an Ethernet cable from the institution’s IP network to the HCS6300
ETHERNET port.
b) Use the HCS6300 Main Menu “setip” command, as described on page 34, to set the
HCS6300 IP address.
7. Connect the HCS6300 RF OUT to the RF distribution system.
8. Check one or more room receivers to make sure all content is properly mapped and
available.
14
206-4122
Page 15
Typical Setup Flow Chart for HCS6300
System Setup (Cont.)
RF Cable
RF In
HD STB
(1 Per Program)
In
CodePlus
Transcoder Card
(1 Per Program)
HDTV Service Feed
Access
Card
Out
Data Bus on
Card Frame
Backplane
Card
Frame
(Up to 8
Inputs)
HCS
6300
RF Out
Service Port
or Ethernet
Connection
RF
Cable
Laptop
PC
Combiner
RF
Distribution
System
206-4122
15
Page 16
Network and Communication Setup
The HCS6300 feature card and the transcoder cards installed in the CodePlus card frame
contain several internal registers for different configuration options. This document describes
configuration options via a network or direct connection to the HCS6300.
Refer to the Installation & Setup Guide for the applicable transcoder cards for information on
performing configuration via a direct connection to the transcoder Service Port.
Note: Before you proceed with any additional configuration, the system (including
the feature card, transcoders, and satellite STBs) should be installed and
operating as described in the Installation and Setup sections in this document.
There are three options for communicating with the HCS6300.
• When the HCS6300 is connected to an IP network, you can use a standard Internet browser
to communicate with the HCS6300 via a graphical user interface (GUI).
• When the HCS6300 is connected to an IP network, you can also use Telnet to communicate
with the HCS6300 via a command line interface.
• To establish a direct connection to the HCS6300, connect a PC to the serial port on the
HCS6300 using the FTDI TTL-USB cable (P/N TTL-232R-5V-AJ). Plug the USB end of the
cable into an open USB port on your PC. If necessary, install the device driver. Plug the
other end of the cable into the Service Port jack on the HCS6300 front panel.
Using HyperTerminal or an equivalent terminal emulation program on the PC, configure the
serial port as follows:
− Bits per second/baud = 115200
− Data bits = 8
− Parity = None
− Stop bits = 1
− Flow Control = None
Conguration options via web GUI are described on pages 17 to 30; conguration options
via command line are described on pages 31 to 47. For security and control purposes, some
options available from the command line menus are not available from the GUI.
Note: The default network setting for the HCS6300 is DHCP, in which case the server
assigns an IP address to the HCS6300. If necessary, consult the network administrator
obtain the
Note: If you want to connect the PC directly to the HCS6300 ETHERNET port using an
Ethernet crossover cable, in order to establish communication you must rst connect the PC
to the HCS6300 Service Port, and set the HCS6300’s IP address (see “Set the HCS6300 IP
Address” on page 34). The HCS6300’s IP address must be on the same subnet as the PC’s IP
address.
16
IP address that has been assigned to the HCS6300.
to
206-4122
Page 17
Conguration Options via GUI
Caution: Do NOT initiate simultaneous menu sessions to run commands. Doing
so will interfere with active processes and may corrupt the system configuration
and/or cause the HCS6300 card to cease normal operation.
Access the CodePlus Transcoder Series Web GUI
Note: The HCS6300 must be connected to an IP network for GUI access. See “Network and
Communication Setup” on page 16 for further information.
1. Launch a web browser, and type http://ipaddress in the browser’s address bar, where
ipaddress is the IP address of the HCS6300 card. Then, press Enter.
The CodePlus™ Transcoder Series Conguration Homepage provides access to Controller
(HCS6300), Transcoder, and Satellite STB menus:
2. Click the appropriate link or tab to access the desired configuration options/settings.
The following sections provide detailed information on the conguration settings and
commands. Note that menu options may vary from the examples shown in this document,
depending on the HCS6300 rmware version.
When you have completed your activities in the web GUI, you can simply close your
browser.
Controller Menu Commands
The following subsections describe how to access and use the Controller Menu commands.
Access the Controller Menu
1. Access the CodePlus Transcoder Series web GUI as described above.
2. With the Homepage on display, click on the Controller menu tab or link.
The Controller Menu (see example on following page) enables you to view and modify
HCS6300 conguration settings and also enables you to view transcoder data. In addition,
the Controller Menu enables you to update HCS6300 and transcoder card rmware.
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17
Page 18
Conguration Options via GUI (Cont.)
Example: Controller Menu
View HCS6300 System Information
With the Controller Menu on display, click on the Read button at the right of the System
Information eld to display HCS6300 hardware and software information.
The System Information display contains important information about the HCS6300, including
the unit hardware ID (firmware version), software versions, IP address, MAC address, and
serial number, for example:
System Information
Model: HCS6300
Hardware ID: 6300-v1.7-2010-0715
OS version: HCS6300-1084-2012-0112
Application version: 2.1
IP address: 10.166.60.84
MAC address: 00:0C:63:3a:00:07
Serial#: 901-12420014
It is recommended that you record this information for future reference. If you find it necessary
to call customer service or engineering support, please have this information available.
18
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Page 19
Conguration Options via GUI (Cont.)
Set HCS6300 RF Channels
With the Controller Menu on display, type the appropriate RF start channel number in the data
entry eld at the right of the Set Start RF Channel eld. Then, click on the Set button.
The remaining channels will be automatically assigned per EIA-542 STD CATV frequency
allocation standards, and the system will display the channel assignments for the card slots
(see example under “Read the RF Channel Map” below).
Read the RF Channel Map
With the Controller Menu on display, click on the Read button at the right of the Read RF Map
eld to display the current channel assignments, for example:
Display a List of Transcoder Cards Installed in the Chassis
There are two options for listing transcoder cards installed in the chassis: one (List Cards)
identifies the type of transcoder cards and the cards’ serial numbers, while the other (List
Card Details) identifies the type of transcoder cards, along with the cards’ hardware and
software version information. See sample displays below and on the following page.
With the Controller Menu on display, either click on the List button at the right of the List
Cards eld, or click on the List button at the right of the List Card Details eld.
Bitrate data is useful for system monitoring and troubleshooting purposes. Bitrates at the
backplane (raw bitrates), are measured at the input pins prior to data processing. MUX
bitrates provide information on MUX data processing, i.e., the amount of data filtering in and
out of the MUX. See sample displays below and on the following page.
With the Controller Menu on display, either:
• Click on the Read button at the right of the Read Bitrates at Backplane eld to view raw bitrate
data for each installed transcoder card (including any transcoders in Slots 3, 6, and/or 10).
• Click on the Read button at the right of the Read MUX Bitrates eld to view MUX bitrate data
for each HCS6300-controlled transcoder.
Example: Bitrates at Backplane Connector (Raw Bitrates) Display
Slot #1 Raw bitrate data 14.228 Mbit/s total 19.396 Mbit/s
Slot #2 Raw bitrate data 12.537 Mbit/s total 19.390 Mbit/s
Slot #3 Raw bitrate data 0 total 0
Slot #4 Raw bitrate data 17.049 Mbit/s total 19.390 Mbit/s
Slot #5 Raw bitrate data 15.503 Mbit/s total 19.396 Mbit/s
Slot #6 Raw bitrate data 0 total 0
Slot #7 Raw bitrate data 0 total 0
Slot #8 Raw bitrate data 13.536 Mbit/s total 19.390 Mbit/s
Slot #9 Raw bitrate data 13.957 Mbit/s total 19.396 Mbit/s
Slot #10 Raw bitrate data 0 total 0
Slot #11 Raw bitrate data 7.520 Mbit/s total 19.396 Mbit/s
Slot #12 Raw bitrate data 18.620 Mbit/s total 19.396 Mbit/s
20
Total number of
data bits that are
not null packets
Total amount of data (including null
packets) output per RF channel
Data currently in
use by the MUX
Unprocessed data
Data currently
output by the MUX
Configure Card Number/Channel Assignments
This option enables you to reconfigure the card number/channel assignments.
1. With the Controller Menu on display, click on the Edit button at the right of the Card/
Channel Assignment field.
2. In the Congure Card Number to Channel Assignment window, click on the down arrow at
the right each Card Number eld you wish to reassign, and select from the drop-down list
of options the appropriate card number or N/C (no connection) for the RF channel listed in
the Channel column.
3. When you have completed the assignments, click on the Save Conguration button
below the Assignment table.
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Conguration Options via GUI (Cont.)
(Continued from previous page)
The system will display the New Channel Map, for example:
1. With the Controller Menu on display, click on the Set button at the right of the Set IP
Address field.
2. In the Set IP Address window:
• Select the DHCP Mode setting—Enable or Disable—by clicking the radio button at the
left of the appropriate option.
• If you wish to specify static IP information (i.e., DCHP will be disabled), type the appropriate
data in the IP Address, Subnet Mask, and Default Gateway elds.
(Continued on next page)
22
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Conguration Options via GUI (Cont.)
(Continued from previous page)
3. Click on the Submit button when you are ready to continue.
The system will display an overview of the settings and then prompt you to reset the
HCS6300, for example:
DHCP mode selected
Reset the Controller card to activate new IP settings.
or
Static IP mode selected
IP address: xxx.xxx.xxx.xxx
Subnet mask: xxx.xxx.xxx.xxx
Default gateway: xxx.xxx.xxx.xxx
Reset the Controller card to activate new IP settings.
4. If you are ready to reset the HCS6300 immediately, click on the Reset button located below
the results text.
Note: If you intend to modify additional conguration settings during the current session,
you may wait until all changes are complete before you reset the HCS6300 (see “Perform
an External Card Reset” on page 24 for further information); however, note that IP settings
will not take effect until the HCS6300 resets.
Change the (Reload Pro:Idiom Key) Password
This option enables you to change the password required to reload the Pro:Idiom key on
selected transcoders. The default password is “service”.
1. With the Controller Menu on display, click on the Change button at the right of the Change
(Reload P:I Key) Password field.
The system will initiate a series of password prompts in pop-up windows.
2. At the
3. At the
4. At the
When the password is successfully changed, the system will display conrmation, for example:
Enter the Current Password
Enter New Password
Confirm New Password
prompt, type the new password and click OK.
prompt, retype the new password and click OK.
prompt, type the current password and click OK.
Password changed.
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Conguration Options via GUI (Cont.)
Update HCS6300 and/or Transcoder Firmware via TFTP
If you are not sure of the current firmware version, view and record the System Information
for the HCS6300 and/or the transcoder card(s) before you initiate the firmware update. See
“View HCS6300 System Information” on page 18 and/or “View Hardware Information for a
Selected Transcoder” on page 25, as necessary.
The firmware update requires that you set up a TFTP server on the same IP network as the
HCS6300. Consult the network administrator, as necessary, for further information.
Caution: Do NOT initiate simultaneous menu sessions while a firmware update is
in progress. Doing so will interfere with the active processes and may corrupt the
system configuration and/or cause the HCS6300 card to cease normal operation.
1. Make sure the firmware update configuration (.cfg) and package (.pkg) files are available
on the same machine as the TFTP server. Then, set up the TFTP server, and point to the
directory in which the firmware update files are located.
2. With the Controller Menu on display, select the card or cards to which to download firmware:
Click on the down arrow at the right of the Card Select field, and select the appropriate
option from the drop-down list. You can update firmware on a single transcoder (select the
appropriate card number), the Controller (HCS6300), or all transcoder cards.
3. Type the IP address for the TFTP server in the TFTP Server IP Address field and the
name of the configuration file in the format “filename.cfg” in the Software Update File
Name field. The, click Update. This will initiate the installation of both the configuration
and package files.
Note: If you wish to check the status of the rmware update while in progress, click on the
Status button at the right of the Update eld.
4. When the rmware update is successfully completed, initiate a reset of ALL the cards that
received the rmware update (see “Perform an External Card Reset” below).
Perform an External Card Reset
This option enables you to reset a single transcoder, the Controller (HCS6300), or all transcoder
cards.
1. With the Controller Menu on display, select the card or cards to reset: Click on the down
arrow at the right of the Card Select field, and select the appropriate option from the dropdown list.
2. Click on the Reset button at the right of the Card Reset field.
The system will display conrmation before initiating the reset of the selected card(s), for
example:
Success. Reset command sent to card 2.
24
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Conguration Options via GUI (Cont.)
Transcoder Menu Commands
The following subsections describe how to access and use the Transcoder Menu commands.
Access the Transcoder Menu
1. Access the CodePlus Transcoder Series web GUI as described on page 17.
2. With the Homepage on display, click on the Transcoder menu tab or link.
The Transcoder Menu (see example below) enables you to view and modify selected transcoder
card conguration settings.
Example: Transcoder Menu
View Hardware Information for a Selected Transcoder
1. With the Transcoder Menu on display, click on the down arrow at the right of the Card
Select eld, and select the appropriate transcoder card from the drop-down list of options.
2. Click on the Read button at the right of the Read Hardware ID eld to view the selected
card’s hardware ID (rmware version), for example:
Card 1:
Card HWID# is: 7700-v2.3-2010-0715
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Conguration Options via GUI (Cont.)
View Software Information for a Selected Transcoder
1. With the Transcoder Menu on display, click on the down arrow at the right of the Card
Select eld, and select the appropriate transcoder card from the drop-down list of options.
2. Click on the Read button at the right of the Read Software Version eld to view the selected
card’s software versions, for example:
1. With the Transcoder Menu on display, click on the down arrow at the right of the Card
Select eld, and select the appropriate transcoder card from the drop-down list of options.
2. Click on the Read button at the right of the Read MUX Bitrates eld to view MUX bitrate
data (displayed in millions of bits per second [Mbit/s]) for the selected transcoder card, for
example:
Card 1:
Ethernet Input Bitrate: 3.826 Mbit/s (raw 3.838 Mbit/s)
Data Output Bitrate: 4.127 Mbit/s
Total Output Bitrate: 19.390 Mbit/s
The example above shows MUX bitrate data for an HCS6700 card. An HCS7700 or HCS7710
MUX bitrate display will show HDMI Input bitrate data in addition to Ethernet Input bitrate data.
Refer to the Installation & Setup Guide for the applicable transcoder cards for further information
on bitrate data.
View the Pro:Idiom Key Checksum
1. With the Transcoder Menu on display, click on the down arrow at the right of the Card
Select eld, and select the appropriate transcoder card from the drop-down list of options.
2. Click on the Read button at the right of the Read PI Key Checksum eld to display the
Pro:Idiom key checksum for the selected transcoder, for example:
Card 1:
PI key checksum is xxxxxxxxxx
where
the transcoder.
26
xxxxxxxxxx
Note: All transcoder cards in the card frame must have the same Pro:Idiom key
le installed.
is a 10-digit number that identifies the Pro:Idiom key file installed on
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Conguration Options via GUI (Cont.)
Reload the Pro:Idiom Key on a Selected Transcoder
This command reloads the Pro:Idiom encryption key on a single transcoder card. Note that a
password is required to initiate this command.
1. With the Transcoder Menu on display, click on the down arrow at the right of the Card
Select eld, and select the appropriate transcoder card from the drop-down list of options.
2. Click on the Reload button at the right of the Reload PI Key eld.
3. At the pop-up window prompt for the password required to execute the operation, type the
password and click OK.
When the reload is complete, the system will display conrmation, for example:
Card 1:
Reloading the key ...
Successfully reloaded PI key
Satellite STB Menu Commands
The following subsections describe how to access and use the Satellite STB Menu commands.
Access the Satellite STB Menu
1. Access the CodePlus Transcoder Series web GUI as described on page 17.
2. With the Homepage on display, click on the Satellite STB menu tab or link.
The Satellite STB Menu (see example on following page) enables you to view and modify
selected satellite STB configuration settings.
Set the STB Channel
1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card
Select eld, and select the appropriate card from the drop-down list of options.
2. Type the desired three-digit channel number in the Set Channel eld, and then click on the
Set button at the right of the entry eld.
If the channel is set successfully, the satellite STB will change to the specied DIRECTV
channel and the system will display conrmation, for example:
Card 1: Channel changed to 209
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Conguration Options via GUI (Cont.)
Example: Satellite STB Menu
Read the Current STB Channel
1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card
Select eld, and select the appropriate transcoder card from the drop-down list of options.
2. Click on the Read button at the right of the Read Current STB Channel field to display the
currently selected satellite STB channel number, for example:
Card 1: Current STB Channel is 209
If you receive an error message, it may be necessary to reset the satellite STB either using
the “Reset STB” command described on page 30 or using the RESET button on the satellite
STB front panel.
Read the Satellite Signal Strength
1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card
Select eld, and select the appropriate transcoder card from the drop-down list of options.
2. Click on the Read button at the right of the Signal Strength field to display the satellite
signal strength (displayed as a percentage) at the Satellite In jack on the satellite STB, for
example:
Card 1: Satellite signal strength is 52%
28
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Conguration Options via GUI (Cont.)
Read the Satellite Lock Status
1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card
Select eld, and select the appropriate transcoder card from the drop-down list of options.
2. Click on the Read button at the right of the Lock Status field to determine whether or not
the satellite receiver is locked to the satellite, for example:
Card 1: Satellite signal is locked
Read the STB Serial Number
1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card
Select eld, and select the appropriate transcoder card from the drop-down list of options.
2. Click on the Read button at the right of the Read Receiver Number field to display the
satellite STB serial number, for example:
Card 1: STB serial number is 029265702091
Read the Access Card Number
1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card
Select eld, and select the appropriate transcoder card from the drop-down list of options.
2. Click on the Read button at the right of the Read Access Card Number field to display the
satellite STB access card serial number, for example:
Card 1: Access card serial number is 002468525676
Power the STB On or Off
Power On and Power Off options in the Satellite STB Menu enable you to power ON a satellite
STB from standby mode or power OFF a satellite STB to standby mode.
1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card
Select eld, and select the appropriate transcoder card from the drop-down list of options.
2. Either:
• Click on the Power On button at the right of the Power Tuner On field to power ON the
satellite STB.
The system will display conrmation, for example:
Card 1: STB Powered On
• Click on the Power Off button at the right of the Power Tuner Off field to switch the satellite
STB to standby mode. HDMI output is disabled, but the Ethernet port continues to stream
audio and video.
The system will display conrmation, for example:
Card 1: STB Powered Off
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Conguration Options via GUI (Cont.)
Set the Satellite OSD On or Off
1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card
Select eld, and select the appropriate transcoder card from the drop-down list of options.
2. Either:
• Click on the OSD On button at the right of the STB OSD On field to enable on-screen
display for the video signal at the HDMI output.
• Click on the OSD Off button at the right of the STB OSD Off field to disable on-screen
display for the video signal at the HDMI output. Note that the Ethernet video stream does
not contain on-screen display.
Reset the Satellite STB
1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card
Select eld, and select the appropriate transcoder card from the drop-down list of options.
2. Click on the Reset button at the right of the Reset STB field to reset the satellite STB.
The system displays conrmation, for example:
Card 1: The STB is resetting...
After reset, the satellite STB resumes normal operation.
Read the STB Activation Status
1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card
Select eld, and select the appropriate transcoder card from the drop-down list of options.
2. Click on the Read button at the right of the STB Activation Status field to display the
activation status—activated or not activated—of the satellite STB.
30
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Conguration Options via Command Line
Caution: Do NOT initiate simultaneous menu sessions to run commands. Doing
so will interfere with active processes and may corrupt the system configuration
and/or cause the HCS6300 card to cease normal operation.
Access the HCS6300 Main Menu
Note: The HCS6300 must be connected to an IP network for Telnet access. For direct access
to the HCS6300 Service Port, use the FTDI TTL-USB cable (P/N TTL-232R-5V-AJ). See also
“Network and Communication Setup” on page 16 for further information.
1. Establish communication with the HCS6300 using Telnet or via a direct connection to the
HCS6300 Service Port.
2. Once communication is established, press Enter to refresh the menu display in the terminal.
You now have access to the HCS6300 configuration Main Menu (see example below).
3. At the
Note: You can always press Enter at the
HCS6300 Main Menu. Main Menu options may vary from the example shown, depending on
the HCS6300 rmware version.
[Main] Command >
prompt, type the desired menu command and press Enter.
[Main] Command >
prompt to display the
The following sections describe the configuration commands.
Example: HCS6300 Main Menu
------------------------------------------
Main Menu (Copyright 2012 - LGE USA)
------------------------------------------
info System Information
rf Set RF Channels
mrf Print RF Channels Map
list List Cards
card Card Menu
xrst External Card Reset
setip Set Up IP Address
pi Install PI Key On All Cards
pr Reload PI Key on All Cards
upd Update Firmware
bits Read MUX Bitrates
rawbits Read Bitrates at Backplane Connector
crosspt Configure Card Number to Channel Assignment
rstpwd Reset Password (for Reload PI Key on Web UI)
[Main] Command >
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Conguration Options via Command Line (Cont.)
View HCS6300 System Information
1. Access the HCS6300 Main Menu as described on the previous page.
2. At the
The System Information display contains important information about the HCS6300, including
the unit hardware ID (firmware version), software versions, IP address, MAC address, and
serial number, for example:
System Information
------------------
Model: HCS6300
Hardware ID: 6300-v1.7-2010-0715
OS version: HCS6300-1084-2012-0112
Application version: 2.1
IP address: 10.166.60.84
MAC address: 00:0C:63:3a:00:07
Serial#: 901-12420014
[Main] Command >
ware and software information.
prompt, type info and press Enter to display HCS6300 hard-
It is recommended that you record this information for future reference. If you find it necessary
to call customer service or engineering support, please have this information available.
Set HCS6300 RF Channels
1. Access the HCS6300 Main Menu as described on the previous page.
2. At the
3. At the
The remaining channels will be automatically assigned per EIA-542 STD CATV frequency
allocation standards, and the system will display the channel assignments (i.e., the Channel
Map) for the card slots (see example under “Print the RF Channel Map” below).
[Main] Command >
prompt, type rf and press Enter.
Enter the start channel number [2 - 132] >
start channel number and press Enter.
prompt, type the appropriate
Print the RF Channel Map
1. Access the HCS6300 Main Menu as described on the previous page.
2. At the
Channel Map:
--------+-----------
Cards | RF Channel
--------+-----------
1, 2 | 2
4, 5 | 3
8, 9 | 4
11, 12 | 5
--------+-----------
[Main] Command >
Channel Map, for example:
prompt, type mrf and press Enter to display the current
32
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Conguration Options via Command Line (Cont.)
Display a List of Transcoder Cards Installed in the Chassis
1. Access the HCS6300 Main Menu as described on page 31.
2. At the
The display identies the type of transcoder cards installed and their serial numbers, for
example:
See “Transcoder Menu Commands” on pages 40 to 43 for detailed information on transcoder
configuration options.
Perform an External Card Reset
1. Access the HCS6300 Main Menu as described on page 31.
2. At the
3. At the
If you opt to reset one or more of the transcoder cards, the system will display conrmation
before resetting the selected card(s), for example:
Resetting card 5:
If you opt to reset the HCS6300, the system will initiate the reset immediately without further
conrmation.
[Main] Command >
Enter card number (1-12, ‘ctr’, or ‘all’) >
• Type the slot number of the card and press Enter to reset a single transcoder card.
• Type all and press Enter to reset each of the transcoder cards (including any transcoders
in Slots 3, 6, and/or 10).
• Type ctr and press Enter to reset the HCS6300.
prompt, type xrst and press Enter.
prompt, either:
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Conguration Options via Command Line (Cont.)
Set the HCS6300 IP Address
1. Access the HCS6300 Main Menu as described on page 31.
2. At the
3. At the
4. At each of the following prompts, type the information requested. Press Enter after each
5. Reset the HCS6300 card (see “Perform an External Card Reset” on page 33). IP settings
[Main] Command >
Using DHCP (y/n)?
• Type y and press Enter if using DHCP. The system will display:
been set
Go to step 5.
• Type n and press Enter to assign a static IP address to the HCS6300. Then, continue
with step 4.
entry.
.
Enter IP address:
Enter Subnet Mask:
Enter Gateway:
Once you enter the gateway address, the system will display:
(Type the IP address of the default gateway in the format xxx.xxx.xxx.xxx.)
prompt, type setip and press Enter.
prompt, either:
IP address has
(Type the host IP address in the format xxx.xxx.xxx.xxx.)
(Type the subnet mask in the format xxx.xxx.xxx.xxx.)
IP address has been
set.
will not take effect until the HCS6300 resets.
Note: If you intend to modify additional conguration settings during the current session,
you may wait until all changes are complete before you reset the HCS6300.
Install a Pro:Idiom Key on All Transcoders
The Pro:Idiom encrypter built into the transcoder cards contains a default encryption key. When
rst installed, the cards will use this key to encrypt content. This command enables you to
change the encryption key, if necessary.
This command installs the Pro:Idiom key on all the transcoders installed in the chassis (including any transcoders in Slots 3, 6, and/or 10). To install a Pro:Idiom key on a single transcoder,
see “Install a Pro:Idiom Key on the Selected Transcoder” on page 41.
Note: In order for a Pro:Idiom encrypted channel to be displayed, the receiver
must contain a Pro:Idiom decrypter, and the receiver must be congured to allow
decryption of the desired channel.
Note: The process of updating the encryption key will synchronize the decryption
key in any receiver tuned to the cards’ output. If the target receiver is turned off or
viewing content from a different card, the synchronization will not occur, and the
output will be scrambled. Ensure that all encrypters and decrypters in a system
are synchronized to the same key.
(Continued on next page)
34
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Conguration Options via Command Line (Cont.)
(Continued from previous page)
Caution: Do NOT initiate simultaneous menu sessions while a Pro:Idiom key
installation is in progress. Doing so will interfere with the active processes and
may corrupt the system configuration and/or cause the HCS6300 card to cease
normal operation.
1. Confirm the directory location of the Pro:Idiom key (.hex) file. Note: For a TFTP file transfer,
the key file must be available on the same machine as the TFTP server.
2. Access the HCS6300 Main Menu as described on page 31.
3. At the
4. At the
5. Refer to the appropriate subsection below, depending on the file transfer option used.
[Main] Command >
Use TFTP to download key (y/n)?
• Type y and press Enter to use TFTP for the Pro:Idiom key installation.
• Type n and press Enter if you will not use TFTP for the Pro:Idiom key installation. At the
next system prompt:
Enter.
Use XMODEM to transfer files (y/n)?
prompt, type pi and press Enter.
prompt, either:
, type y and press
Xmodem File Transfer
The system will request a key file. Transfer the new Pro:Idiom key file using Xmodem
protocol.
For example, in HyperTerminal, selectTransferand thenSend File.... In the Send File
window, enter or select the appropriate Pro:Idiom key file in the Filename field, and select
Xmodem in the Protocol field.
TFTP Transfer
The HCS6300 must be connected to an IP network for a TFTP transfer. TFTP transfer also
requires that you set up a TFTP server on the same IP network as the HCS6300. Consult
the network administrator, as necessary, for further information.
a) Make sure the key file is available on the same machine as the TFTP server. Then, set
up the TFTP server, and point to the directory in which the Pro:Idiom key file is located.
Note the name of the Pro:Idiom key file; you will need it to initiate the transfer.
b) At the
c) At the
The system will display progress messages as well as the result of the installation process.
Note that the new key will be stored in non-volatile storage regardless of process results.
Enter TFTP server IP
and press Enter, or simply press Enter if the default IP address shown in square
brackets is correct.
Enter the PI key file name
file in the format “filename.hex” and press Enter.
prompt, type the IP address for the TFTP server
prompt, type the name of the Pro:Idiom key
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Conguration Options via Command Line (Cont.)
Reload the Pro:Idiom Key on All Transcoders
This command reloads the Pro:Idiom encryption key on all the transcoders installed in the
chassis (including any transcoders in Slots 3, 6, and/or 10). To reload the Pro:Idiom key on a
single transcoder, see “Reload the Pro:Idiom Key on the Selected Transcoder” on page 42.
1. Access the HCS6300 Main Menu as described on page 31.
2. At the
3. At the
[Main] Command >
prompt, type pr and press Enter.
Reload PI key. Continue (y/n)?
prompt, type y and press Enter to continue.
When the reload is complete, the system will display conrmation:
Reload PI complete OK
Update HCS6300 and/or Transcoder Firmware
If you are not sure of the current firmware version, view and record the System Information
for the HCS6300 and/or the transcoder card(s) before you initiate the firmware update. See
“View HCS6300 System Information” on page 32 and/or “View Hardware Information for the
Selected Transcoder” on page 41, as necessary.
Caution: Do NOT initiate simultaneous menu sessions while a firmware update is
in progress. Doing so will interfere with the active processes and may corrupt the
system configuration and/or cause the HCS6300 card to cease normal operation.
1. Confirm the directory location of the required firmware update configuration (.cfg) and
package (.pkg) files. Note: For a TFTP file transfer, the firmware update files must be
available on the same machine as the TFTP server.
2. Access the HCS6300 Main Menu as described on page 31.
3. At the
4. At the
5. At the
6. Refer to the appropriate subsection below, depending on the file transfer option used.
[Main] Command >
Enter card number (1-12, ‘ctr’, or ‘all’) >
• Type the slot number of the card and press Enter to update a single transcoder card.
• Type all and press Enter to update each of the transcoder cards (including any transcod-
ers in Slots 3, 6, and/or 10).
• Type ctr and press Enter to update the HCS6300 rmware.
Use TFTP to transfer files (y/n)?
• Type y and press Enter to use TFTP for the rmware update.
• Type n and press Enter if you will not use TFTP for the rmware update. At the next
system prompt:
Use XMODEM to transfer files (y/n)?
prompt, type upd and press Enter.
prompt, either:
prompt, either:
, type y and press Enter.
36
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Conguration Options via Command Line (Cont.)
(Continued from previous page)
Xmodem File Transfer
a) The system will request a configuration (.cfg) file. Transfer the new configuration file
using Xmodem protocol.
For example, in HyperTerminal, selectTransferand thenSend File.... In the Send
File window, enter or select the appropriate configuration file in the Filename field,
and select Xmodemin the Protocol field.
b) Upon receipt of the configuration file, the system will request a package (.pkg) file.
Transfer the package file using Xmodem protocol.
TFTP Transfer
The HCS6300 must be connected to an IP network for a TFTP transfer. TFTP transfer also
requires that you set up a TFTP server on the same IP network as the HCS6300. Consult
the network administrator, as necessary, for further information.
a) Make sure the firmware update files are available on the same machine as the TFTP
server. Then, set up the TFTP server, and point to the directory in which the firmware
update files are located.
Note the name of the configuration file; you will need it to initiate the transfer.
b) At the
c) At the
Enter TFTP server IP
and press Enter, or simply press Enter if the default IP address shown in square
brackets is correct.
Enter the config file name
file in the format “filename.cfg” and press Enter. This will initiate the installation of both
the configuration and package files.
prompt, type the IP address for the TFTP server
prompt, type the name of the configuration
7. The system will display progress messages as well as the result of the update process
(which may take several minutes). When the rmware update is successfully completed,
initiate a reset of ALL the cards that received the rmware update (see “Perform an External
Card Reset” on page 33).
View MUX or Raw Bitrate Data
Bitrate data is useful for system monitoring and troubleshooting purposes. MUX bitrates
provide information on MUX data processing, i.e., the amount of data filtering in and out of
the MUX. Raw bitrates are measured at the input pins prior to data processing.
1. Access the HCS6300 Main Menu as described on page 31.
2. At the
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[Main] Command >
• Type bits and press Enter to view MUX bitrate data for each HCS6300-controlled
transcoder. See example on following page.
• Type rawbits and press Enter to view raw bitrate data for each installed transcoder card
(including any transcoders in Slots 3, 6, and/or 10). See example on following page.
Total amount of data (including null
packets) output per RF channel
Data currently in
use by the MUX
Unprocessed data
Data currently
output by the MUX
Example: Raw Bitrates Display
Slot #1 Raw bitrate data 14.228 Mbit/s total 19.396 Mbit/s
Slot #2 Raw bitrate data 12.537 Mbit/s total 19.390 Mbit/s
Slot #3 Raw bitrate data 0 total 0
Total number of
data bits that are
not null packets
Slot #4 Raw bitrate data 17.049 Mbit/s total 19.390 Mbit/s
Slot #5 Raw bitrate data 15.503 Mbit/s total 19.396 Mbit/s
Slot #6 Raw bitrate data 0 total 0
Slot #7 Raw bitrate data 0 total 0
Total number of
data bits in the
transport stream
Slot #8 Raw bitrate data 13.536 Mbit/s total 19.390 Mbit/s
Slot #9 Raw bitrate data 13.957 Mbit/s total 19.396 Mbit/s
Slot #10 Raw bitrate data 0 total 0
Slot #11 Raw bitrate data 7.520 Mbit/s total 19.396 Mbit/s
Slot #12 Raw bitrate data 18.620 Mbit/s total 19.396 Mbit/s
Configure Card Number/Channel Assignments
This option enables you to reconfigure the card number/channel assignments.
1. Access the HCS6300 Main Menu as described on page 31.
2. At the
[Main] Command >
The system displays the current channel assignments and prompts for the desired action,
for example:
prompt, type crosspt and press Enter.
(Continued on next page)
38
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Conguration Options via Command Line (Cont.)
(Continued from previous page)
1. RF 58-1 <-- Slot #1
2. RF 58-2 <-- Slot #2
3. RF 59-1 <-- Slot #4
4. RF 59-2 <-- Slot #5
5. RF 60-1 <-- Slot #8
6. RF 60-2 <-- Slot #9
7. RF 61-1 <-- Slot #11
8. RF 61-2 <-- Slot #12
Do you wish to change the mapping of physical slots to
RF channels (y/n)?
3. To change the RF channel mapping, type y and press Enter.
Note: Type n and press Enter to return to the Main Menu prompt without changing the
channel mapping.
4. At the
5. At the
6. Repeat steps 2 to 5 to remap additional channels.
Enter the mux input number [1 - 8] >
the channel you wish to reassign. Then, press Enter.
Enter the slot number [1 - 12] >
transcoder card you wish to assign to the selected channel. Then, press Enter.
The system conrms the new assignment:
prompt, type the line number for
prompt, type the slot number of the
Set Cross point switch... OK!
and then redisplays the channel assignments along with the Main Menu prompt.
Reset Password for Reload PI Key GUI Option
Users who wish to reload a selected transcoder’s Pro:Idiom key from the GUI require a
password in order to do so. This option enables you to reset the Pro:Idiom password to its
default value (“service”).
Note: Users also have the ability to set a new password during the process of reloading the
Pro:Idiom key from the GUI (see “Change the [Reload Pro:Idiom Key] Password” on page 23).
1. Access the HCS6300 Main Menu as described on page 31.
2. At the
3. At the
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[Main] Command >
Reset password (y/n)?
• Type y and press Enter to reset the default password immediately. The system
conrms success (
• Type n and press Enter to abort the password reset. The system displays conrmation
(
Password reset. Aborted!
Password reset ok
prompt, type rstpwd and press Enter.
prompt for conrmation, either:
) and then redisplays the Main Menu prompt.
) and then redisplays the Main Menu prompt.
39
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Conguration Options via Command Line (Cont.)
Transcoder Menu Commands
The following subsections describe how to access and use the Transcoder Menu commands.
Note: Refer to the Installation & Setup Guide for the applicable transcoder cards for further
information on transcoder configuration options.
Access the Transcoder Menu
1. Access the HCS6300 Main Menu as described on page 31.
2. At the
3. At the
4. At the
Note: You can always press Enter at the
Menu.
[Main] Command >
Enter card number (1-12) >
transcoder card for which you wish to access configuration options. Then, press Enter.
The system identies the card type and then displays a command prompt for the card
menu, for example:
Card #1 is: HCS7710
prompt, type card and press Enter.
prompt, type the chassis slot number of the
[HCS7710 (1)] Command >
Command >
• Press Enter to display the card menu (see example below).
• Type the desired command and press Enter.
prompt, either:
Command >
prompt to display the Transcoder
Example: Transcoder Menu
------------
HCS7710 Menu
------------
hwid Read Hardware ID
ver Read Software Versions
caget Read Content Advisory Messages Setting
caset Enable/Disable Content Advisory Messages
*
*
bits Read MUX Bitrates
pi Install PI Key
pr Reload PI Key
cksum Read PI Key Checksum
stb Satellite Receiver Menu
upd Update Firmware
irst Internal Reset
ret Return to Main Menu
[HCS7710 (1)] Command >
* These commands are applicable to HCS7700 and HCS7710 cards only. Refer to the LG Service
Bulletin on Content Advisory conguration options for further information.
40
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Conguration Options via Command Line (Cont.)
View Hardware Information for the Selected Transcoder
At the
[Card (#)] Command >
card’s hardware ID (rmware version), for example:
Card HWID# is: 7710-v1.0-2010-1105
View Software Information for the Selected Transcoder
The example above shows MUX bitrate data for an HCS7710 card. Refer to the Installation &
Setup Guide for the applicable transcoder card for further information on bitrate data.
Install a Pro:Idiom Key on the Selected Transcoder
This command installs the Pro:Idiom encryption key on the selected transcoder card. To
install a Pro:Idiom key on all the transcoders, see “Install a Pro:Idiom Key on All
Transcoders” on page 34.
Caution: Do NOT initiate simultaneous menu sessions while a Pro:Idiom key
installation is in progress. Doing so will interfere with the active processes and
may corrupt the system configuration and/or cause the HCS6300 card to cease
normal operation.
Note: In order for a Pro:Idiom encrypted channel to be displayed, the receiver
must contain a Pro:Idiom decrypter, and the receiver must be congured to allow
decryption of the desired channel.
(Continued on next page)
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41
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Conguration Options via Command Line (Cont.)
(Continued from previous page)
Note: The process of updating the encryption key will synchronize the decryption
key in any receiver tuned to the cards’ output. If the target receiver is turned off or
viewing content from a different card, the synchronization will not occur, and the
output will be scrambled. Ensure that all encrypters and decrypters in a system
are synchronized to the same key.
1. Confirm the directory location of the Pro:Idiom key (.hex) file. Note: For a TFTP file transfer,
the key file must be available on the same machine as the TFTP server.
2. At the
3. At the
4. Complete the update using the selected transfer mode (Xmodem or TFTP). Refer to
[Card (#)] Command >
Use TFTP to transfer files (y/n)?
• Type y and press Enter to use TFTP for the rmware update.
• Type n and press Enter if you will not use TFTP for the rmware update. At the next
system prompt:
“Install a Pro:Idiom Key on All Transcoders” on page 34 for further information.
Use XMODEM to transfer files (y/n)?
prompt, type pi and press Enter.
prompt, either:
, type y and press Enter.
The system will display progress messages as well as the result of the installation process.
Note that the new key will be stored in non-volatile storage regardless of process results.
Reload the Pro:Idiom Key on the Selected Transcoder
This command reloads the Pro:Idiom encryption key on the selected transcoder card. To
reload the Pro:Idiom key on all the transcoders, see “Reload the Pro:Idiom Key on All
Transcoders” on page 36.
1. At the
2. At the
When the reload is complete, the system will display conrmation:
[Card (#)] Command >
prompt, type pr and press Enter.
Reload PI key. Continue (y/n)?
prompt, type y and press Enter to continue.
Reload PI complete OK
View the Pro:Idiom Key Checksum for the Selected Transcoder
At the
[Card (#)] Command >
Pro:Idiom key checksum for the selected transcoder, for example:
prompt, type cksum and press Enter to display the
PI key checksum is xxxxxxxxxx
where
transcoder.
xxxxxxxxxx
Note: All transcoder cards in the card frame must have the same Pro:Idiom key
le installed.
is a 10-digit number that identies the Pro:Idiom key le installed on the
42
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Page 43
Conguration Options via Command Line (Cont.)
Access the Satellite Receiver Menu for the Selected Transcoder
See “Satellite Receiver Menu Commands” on pages 44 to 47 for detailed information on
satellite STB configuration options.
Update Firmware on the Selected Transcoder
This command updates the firmware on the selected transcoder card. To update firmware on
all transcoders or on the HCS6300, see “Update HCS6300 and/or Transcoder Firmware” on
page 36.
Caution: Do NOT initiate simultaneous menu sessions while a firmware update is
in progress. Doing so will interfere with the active processes and may corrupt the
system configuration and/or cause the HCS6300 card to cease normal operation.
If you are not sure of the current firmware version, view and record the transcoder hardware
ID (firmware version) before you initiate the firmware update. See “View Hardware
Information for the Selected Transcoder” on page 41.
1. Confirm the directory location of the required firmware update configuration (.cfg) and
package (.pkg) files. Note: For a TFTP file transfer, the firmware update files must be
available on the same machine as the TFTP server.
2. At the
3. At the
4. Complete the update using the selected transfer mode (Xmodem or TFTP). Refer to
5. Reset the transcoder card (see “Reset the Selected Transcoder Card” below).
[Card (#)] Command >
Use TFTP to transfer files (y/n)?
• Type y and press Enter to use TFTP for the rmware update.
• Type n and press Enter if you will not use TFTP for the rmware update. At the next
system prompt:
“Update HCS6300 and/or Transcoder Firmware” on page 36 for further information.
Use XMODEM to transfer files (y/n)?
prompt, type upd and press Enter.
prompt, either:
, type y and press Enter.
Reset the Selected Transcoder Card
At the
[Card (#)] Command >
reset, the transcoder card resumes normal operation.
Return to the HCS6300 Main Menu
At the
[Card (#)] Command >
Main Menu.
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prompt, type irst and press Enter to initiate the reset. After
prompt, type ret and press Enter to return to the HCS6300
43
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Conguration Options via Command Line (Cont.)
Satellite Receiver Menu Commands
The following subsections describe how to access and use the Satellite Receiver Menu
commands.
Access the Satellite Receiver Menu
1. Access the card menu for the selected transcoder (see “Access the Transcoder Menu” on
page 40).
2. At the
3. At the
Note: You can always press Enter at the
Receiver Menu.
[Card (#)] Command >
[Satellite (#)] Command >
• Press Enter to display the Satellite Receiver Menu (see example below).
• Type the desired command and press Enter.
prompt, type stb and press Enter.
prompt, either:
Command >
prompt to display the Satellite
Example: Satellite Receiver Menu
-----------------------
Satellite Receiver Menu
----------------------getch Read Current STB Channel
setch Set STB Channel
lksts Read Satellite Lock Status
sglvl Read Satellite Signal Strength
actsts Read STB Activation Status
cnum Read Access Card Number
bnum Read STB Serial Number
osdon Set Satellite OSD On
osdoff Set Satellite OSD Off
on Turn STB On
off Turn STB Off (Standby)
stbrst Reset Satellite STB
atune Read Auto Tune Parameters
atset Set Auto Tune Parameters
ret Return to Card Menu
[Satellite (#)] Command >
where:
# is the chassis card/slot
number you selected for
conguration purposes.
44
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Page 45
Conguration Options via Command Line (Cont.)
Read the Current STB Channel
At the
[Satellite (#)] Command >
currently selected satellite STB channel number, for example:
Card 1: Current STB Channel is 209
If you receive an error message, it may be necessary to reset the satellite STB either using
the “Reset Satellite STB” command described on page 46 or using the RESET button on the
STB front panel.
Set the STB Channel
1. At the
2. At the
If the channel is set successfully, the satellite STB will change to the specied DIRECTV
channel, and the system will display conrmation, for example:
[Satellite (#)] Command >
the satellite STB.
Please enter the channel number >
channel number and press Enter.
Card 1: Channel changed to 210
prompt, type getch and press Enter to display the
prompt, type setch and press Enter to retune
prompt, type the desired three-digit
Read the Satellite Lock Status
At the
[Satellite (#)] Command >
whether or not the satellite STB is locked to the satellite, for example:
prompt, type lksts and press Enter to determine
Card 1: Satellite signal is locked
Read the Satellite Signal Strength
At the
[Satellite (#)] Command >
satellite signal strength (displayed as a percentage) at the Satellite In jack on the satellite
STB, for example:
prompt, type sglvl and press Enter to display the
Card 1: Satellite signal strength is 52%
Read the Satellite STB Activation Status
At the
[Satellite (#)] Command >
activation status—yes or no—of the satellite STB.
Read the Satellite STB Access Card Number
At the
[Satellite (#)] Command >
satellite STB access card serial number, for example:
prompt, type actsts and press Enter to display the
prompt, type cnum and press Enter to display the
Card 1: Access card serial number is 002468525676
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45
Page 46
Conguration Options via Command Line (Cont.)
Read the Satellite STB Serial Number
At the
[Satellite (#)] Command >
satellite STB serial number, for example:
Card 1: STB serial number is 029265702091
Set Satellite OSD On or Off
At the
[Satellite (#)] Command >
• Type osdon and press Enter to enable on-screen display for the video signal at the HDMI
output.
• Type osdoff and press Enter to disable on-screen display for the video signal at the HDMI
output. Note that the Ethernet video stream does not contain on-screen display.
Power the Satellite STB On or Off
“Turn STB On” and “Turn STB Off” options in the Satellite Receiver Menu enable you to
power ON a satellite STB from standby mode or power OFF a satellite STB to standby mode.
At the
[Satellite (#)] Command >
• Type on and press Enter to power ON the satellite STB.
• Type off and press Enter to switch the satellite STB to standby mode. HDMI output is
disabled, but the Ethernet port continues to stream audio and video.
prompt, type bnum and press Enter to display the
prompt, either:
prompt, either:
Reset the Satellite STB
At the
[Satellite (#)] Command >
satellite STB. After reset, the satellite STB resumes normal operation.
Auto Tune Parameters
The Auto Tune feature, enabled by default to run every day at 3 AM (for approximately 20
seconds), allows the COM 23 satellite STB to re-synchronize its audio and video buffers. The
default primary and secondary channels specied for auto tuning purposes are 202 (CNN)
and 206 (ESPN), respectively.
You can view the current status of auto tuning, and/or you can modify or disable the auto tune
settings, if required.
Read Auto Tune Parameters
At the
[Satellite (#)] Command >
tune parameters, for example:
prompt, type stbrst and press Enter to reset the
prompt, type atune and press Enter to view auto
Auto tune is Enabled
Auto tune time (0-23): 3
Primary tune to channel: 202
Secondary tune to channel: 206
46
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Page 47
Conguration Options via Command Line (Cont.)
Set/Modify Auto Tune Parameters
1. At the
2. At the
3. At the
4. At the
Note: If you type an invalid entry at any of the auto tune settings prompts, the system will
5. At the
6. At the
7. Without further user intervention:
To implement changes immediately, return to the card menu (see section below), and reset
[Satellite (#)] Command >
Change auto tune settings (y/n)?
• Type y and press Enter to modify the current auto tune settings.
• Type n and press Enter to return to the Satellite Receiver Menu without modifying the
auto tune settings.
Enable auto tune (y/n)?
• Type y and press Enter to enable and congure auto tune settings. Continue with step 4.
• Type n and press Enter to disable auto tuning on the transcoder. Go to step 7.
Enter auto tune time (0-23)
at which the auto tune will run. Then, press Enter. Make sure to choose a time when TVs
are not likely to be in use, as the picture will change for approximately 20 seconds during
the auto tune.
retain the existing settings and return immediately to the Satellite Receiver Menu. Repeat
steps 3 to 6 to congure all of the settings.
Enter the primary tune to channel
from the subscribed channel lineup as the primary auto tune channel. Then, press Enter.
Enter the secondary tune to channel
channel from the subscribed channel lineup as the secondary auto tune channel. Then,
press Enter. (If the transcoder is set to the primary auto tune channel, the secondary
channel will be used for auto tuning.)
After you enter the secondary channel, the system will display conrmation:
set... OK
• Any modications to auto tune time or channel settings or a change from “enabled” to
“disabled” status will take effect after the current auto tune cycle is completed. For example,
if auto tune was previously scheduled for 5 AM, and you just disabled auto tuning, the
changes will not take effect until after the next 5 AM auto tune cycle completes.
• If you enabled auto tuning after it had been previously disabled, the change will not take
effect until 3 AM.
the transcoder (see “Reset the Selected Transcoder Card” on page 43).
prompt, type atset and press Enter.
prompt, either:
prompt, either:
prompt, type the hour, in 24-hour clock format,
prompt, enter an HD MPEG-4 channel
prompt, enter an HD MPEG-4
Auto tune
Return to the Transcoder Menu
At the
[Satellite (#)] Command >
card menu.
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prompt, type ret and press Enter to return to the
47
Page 48
Troubleshooting
This section provides troubleshooting information for the HCS6300. You can find additional
troubleshooting help at www.DIRECTV.com.
Equipment Setup Review
• Make sure all connectors and connections are tight and secure on all entertainment system
components.
• Check the Ethernet connection; is it viable and working?
- Observe the green and amber LEDs on the Ethernet connector.
- The green LED should blink rapidly.
- The amber LED should stay lit constantly.
• Ensure the COM 23 access card is installed, up-to-date, and authorized by DIRECTV.
STATUS LED
The green STATUS LED on the HCS6300 front panel provides general information about the
operating condition of the card. Observe the STATUS LED, and refer to the following table:
STATUS LED BehaviorOperating Status
Slow BlinkingPower Up State
Rapid BlinkingError Condition
Continuously OnNormal Operation
Continuously OffFault Condition, No Output
Audio/Video Freeze or Blank Screen
Perform one or more of the following (in order):
• Remove and reinsert the COM 23 access card.
• Press the RESET button located on the front of the COM 23, and allow the STB to retrieve
the DIRECTV program guide.
• Unplug the power cord of the COM 23 for 15 seconds; then plug it in again.
• Use a small object (for example, a paperclip) to press the recessed RESET button on the
HCS6300. Hold for ve seconds to initiate the reset.
• Unplug the power cord of the CodePlus card frame for 15 seconds; then plug it in again.
Temperature: 0° to 40° Celsius
32° to 104° Fahrenheit
Humidity: 95% non-condensing
Electrical
RF Out Connector: Type ‘F’
RF Output Span: 4 Contiguous Channels (typically 24 MHz)
RF Output Frequency Range: 54 MHz to 864 MHz
DC Input: +12V DC @ 1.35 Amps
Active Output Level at RF Out jack: + 42 dBmV Min.
Ethernet Input: 10/100BaseT
Note: Design and specications subject to change without prior notice.
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49
Page 50
Document Revision History / Notes
Document Revision History
DateDescription
July 2010Revision A: New document
August 2012Revision B: Updates for GUI and additional HCS6300 conguration options
Product documentation is available online at: www.LGsolutions.com/products. From the Products
page, select TVs, Systems & Solutions, then Head End Systems, then CodePlusTranscoder Series (click Show [+] to view the list of products), then the applicable Modular System option. Click
the Literature & Downloads tab at the bottom of the Modular System page, and select the required
document(s) from the Downloads list.
Notes
50
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Page 51
Open Source Software Notice
The following GPL executables used in this product are subject to the GPL Version 2.0 License Agreements.
GPL EXECUTABLES: Linux kernel 2.6.26, boa 0.94, busybox 1.10.1, dhcpcd 0.70, eraseall 1.7, inetd 1.0,
lrzsz 0.12.20, simpleinit 1.21
LG Electronics offers to provide source code to you on CD-ROM for a charge covering the cost of performing such distribution, such as the cost of media, shipping and handling upon e-mail request to LG
Electronics at: opensource@lge.com. This offer is valid for a period of three (3) years from the date of the
distribution of this product by LG Electronics.
You can obtain a copy of the GPL license from: http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and
the following disclaimer in the documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software must display the following
acknowledgement: This product includes software developed by the University of California, Berkeley
and its contributors.
4. Neither the name of the University nor the names of its contributors may be used to endorse or
promote products derived from this software without specic prior written permission.
All rights reserved.
Permission is hereby granted, free of charge, to any person obtaining a copy of this open source software
and associated documentation les (the “Software”), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
SUBJECT TO THE TERMS OF THE GPL VERSION 2.0 LICENSE AGREEMENTS, THE SOFTWARE IS
PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT
NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS, COPYRIGHT HOLDERS, OR
LG ELECTRONICS (THE “LICENSOR”) BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR
IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE,
EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. LICENSEE
ASSUMES THE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION.
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Page 52
LG HCS6300 MUX/MOD Feature Card Warranty
Broadcast Products Welcome to the LG family! We believe that you will be pleased with your new HCS6300 MUX/MOD feature card. Please
read this warranty carefully, it is a “LIMITED WARRANTY” as defined under Federal Law. This warranty gives you specific
legal rights, and you may also have other rights that vary from state-to-state within the U.S.A.
LG’s RESPO N S I BILITY
Warranty Term One year parts and labor from date of purchase or delivery date.
Parts New or remanufactured replacements for factory-defective parts may be used. Such replacement parts are warranted for
Warranty Service Warranty service is provided at LG. Customer pays for shipping charges to LG; LG pays for return shipping charges to
Not Covered This warranty covers manufacturing defects and does not cover installation, adjustment of customer controls, installation or
This warranty does not cover any missing or stolen access cards.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT
the remaining portion of the original warranty period.
return HCS6300 to customer. Call 1-888-865-3026 for further information.
repair of antenna systems, cable converters or cable company-supplied equipment; it also does not cover damage due to
misuse, abuse, negligence, acts of God or other causes beyond the control of LG. Any alteration of the product after manufacture voids this warranty in its entirety.
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND LG
SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES OF ANY KIND,
INCLUDING LOST REVENUES OR PROFITS IN CONNECTION WITH THIS PRODUCT. SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY
TO YOU.
OWN E R ’ S R ESPONSI B I L ITY
Effective Warranty Date Warranty begins on the date of delivery of the HCS6300.
For your convenience, keep the dealer’s dated bill of sale or delivery ticket as evidence of the purchase date.
Installation Guide Read the Installation & Setup Guide carefully so that you will understand the operation of the HCS6300 and how to adjust
Antenna Reception problems caused by inadequate antenna or faulty antenna connections are the owner’s responsibility.
Warranty Service For warranty service information, Call 1-888-865-3026. Parts and service labor that are LG’s responsibility (see above)
the controls.
will be provided without charge. Other service is at the owner’s expense. If you have any problem in obtaining satisfactory
warranty service, call 1-888-865-3026.
You must provide the model number, serial number and date of purchase or date of original installation.
For Customer Support/Service, please call:
1-888-865-3026
www.LGsolutions.com
CodePlus is a trademark of LG Electronics U.S.A., Inc. Pro:Idiom is a registered trademark
of Zenith Electronics LLC. DIRECTV is a registered trademark of DIRECTV, Inc. All other
trademarks or registered trademarks are the property of their respective owners.
Copyright 2012 LG Electronics U.S.A., Inc.
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Revision B
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