Lexmark XM3100 User Manual

XM3100 Series

User's Guide

September 2012 www.lexmark.com

Machine type(s):

7016

Model(s):

679

Contents 2

Safety information.......................................................................................8

Learning about the printer.........................................................................10

Finding information about the printer....................................................................................................10

Selecting a location for the printer..........................................................................................................11

Printer configurations.............................................................................................................................12

Using the Embedded Web Server...........................................................................................................14

Understanding the basic functions of the scanner..................................................................................15

Using the ADF and scanner glass.............................................................................................................15

Understanding the printer control panel....................................................16

Setting up and using the home screen applications....................................21

Finding the IP address of the computer..................................................................................................21

Finding the IP address of the printer.......................................................................................................22

Accessing the Embedded Web Server.....................................................................................................22

Customizing the home screen.................................................................................................................22

Understanding the different applications...............................................................................................23

Activating the home screen applications................................................................................................23

Finding information about the home screen applications................................................................................ 23

Setting up Forms and Favorites ........................................................................................................................ 23

Setting up Card Copy ........................................................................................................................................24

Using MyShortcut .............................................................................................................................................25

Setting up Multi Send .......................................................................................................................................25

Setting up Scan to Network ..............................................................................................................................26

Setting up Remote Operator Panel...................................................................................................................27

Exporting and importing a configuration................................................................................................27

Additional printer setup.............................................................................29

Installing internal options........................................................................................................................29

Available internal options.................................................................................................................................29

Accessing the controller board .........................................................................................................................30

Installing a memory card ..................................................................................................................................31

Installing an optional card ................................................................................................................................ 33

Installing an Internal Solutions Port.................................................................................................................. 35

Installing a printer hard disk .............................................................................................................................41

Removing a printer hard disk............................................................................................................................44

Contents 3

Installing hardware options.....................................................................................................................45

Order of installation..........................................................................................................................................45

Installing optional trays .................................................................................................................................... 45

Setting up the printer software...............................................................................................................48

Installing the printer software ..........................................................................................................................48

Updating available options in the printer driver ..............................................................................................48

Attaching cables......................................................................................................................................49

Networking..............................................................................................................................................51

Preparing to set up the printer on an Ethernet network.................................................................................. 51

Installing the printer on an Ethernet network..................................................................................................51

Preparing to set up the printer on a wireless network.....................................................................................53

Connecting the printer using the Wireless Setup Wizard.................................................................................54

Connecting the printer to a wireless network using Wi‑Fi Protected Setup .................................................... 54

Connecting the printer to a wireless network using the Embedded Web Server.............................................55

Changing port settings after installing a new network Internal Solutions Port ................................................56

Setting up serial printing...................................................................................................................................57

Verifying printer setup............................................................................................................................59

Printing a menu settings page .......................................................................................................................... 59

Printing a network setup page..........................................................................................................................59

Loading paper and specialty media............................................................60

Setting the paper size and type...............................................................................................................60

Configuring Universal paper settings......................................................................................................60

Loading trays...........................................................................................................................................60

Loading the multipurpose feeder............................................................................................................65

Using the standard bin and paper stop...................................................................................................70

Linking and unlinking trays......................................................................................................................71

Linking and unlinking trays ...............................................................................................................................71

Creating a custom name for a paper type ........................................................................................................ 71

Assigning a custom paper type .........................................................................................................................72

Configuring a custom name.............................................................................................................................. 72

Paper and specialty media guide................................................................74

Using specialty media..............................................................................................................................74

Paper guidelines......................................................................................................................................76

Supported paper sizes, types, and weights.............................................................................................79

Printing......................................................................................................84

Printing forms and a document...............................................................................................................84

Printing from a mobile device.................................................................................................................85

Contents 4

Printing from a flash drive.......................................................................................................................85

Printing confidential and other held jobs................................................................................................87

Printing information pages......................................................................................................................89

Canceling a print job................................................................................................................................89

Copying......................................................................................................91

Making copies.........................................................................................................................................91

Copying photos........................................................................................................................................92

Copying on specialty media.....................................................................................................................92

Customizing copy settings.......................................................................................................................93

Placing information on copies.................................................................................................................99

Canceling a copy job................................................................................................................................99

Understanding the copy options...........................................................................................................100

E-mailing..................................................................................................102

Setting up the printer to e-mail.............................................................................................................102

Creating an e-mail shortcut...................................................................................................................103

E-mailing a document............................................................................................................................104

Customizing e-mail settings...................................................................................................................105

Canceling an e-mail...............................................................................................................................106

Understanding the e-mail options........................................................................................................106

Faxing......................................................................................................109

Setting up the printer to fax..................................................................................................................109

Sending a fax.........................................................................................................................................123

Creating shortcuts.................................................................................................................................126

Customizing fax settings........................................................................................................................127

Canceling an outgoing fax.....................................................................................................................128

Holding and forwarding faxes...............................................................................................................128

Understanding the fax options..............................................................................................................129

Scanning...................................................................................................132

Using Scan to Network..........................................................................................................................132

Scanning to an FTP address...................................................................................................................132

Scanning to a computer or flash drive..................................................................................................134

Understanding the scan options...........................................................................................................137

Contents 5

Understanding the printer menus............................................................140

Menus list..............................................................................................................................................140

Paper menu...........................................................................................................................................141

Reports Menu........................................................................................................................................151

Network/Ports menu.............................................................................................................................152

Security menu.......................................................................................................................................161

Settings menu........................................................................................................................................166

Help menu.............................................................................................................................................210

Saving money and the environment.........................................................212

Saving paper and toner.........................................................................................................................212

Using recycled paper ...................................................................................................................................... 212

Conserving supplies ........................................................................................................................................ 212

Saving energy........................................................................................................................................213

Using Eco‑Mode..............................................................................................................................................213

Reducing printer noise....................................................................................................................................213

Adjusting Sleep mode .....................................................................................................................................214

Using Hibernate Mode....................................................................................................................................215

Setting Hibernate Timeout .............................................................................................................................215

Using Schedule Power Modes ........................................................................................................................216

Adjusting the brightness of the display ..........................................................................................................216

Recycling................................................................................................................................................217

Recycling Lexmark products ........................................................................................................................... 217

Recycling Lexmark packaging..........................................................................................................................217

Returning Lexmark cartridges for reuse or recycling ......................................................................................217

Securing the printer..................................................................................219

Statement of Volatility..........................................................................................................................219

Erasing volatile memory........................................................................................................................219

Erasing non‑volatile memory................................................................................................................220

Erasing printer hard disk memory.........................................................................................................220

Configuring printer hard disk encryption..............................................................................................221

Finding printer security information.....................................................................................................222

Maintaining the printer............................................................................223

Cleaning the printer parts.....................................................................................................................223

Cleaning the printer ........................................................................................................................................ 223

Cleaning the scanner glass..............................................................................................................................224

Checking the status of parts and supplies.............................................................................................225

Contents 6

Checking the status of parts and supplies on the printer control panel......................................................... 225

Checking the status of parts and supplies from the Embedded Web Server ................................................. 225

Ordering supplies..................................................................................................................................225

Using genuine Lexmark parts and supplies.....................................................................................................225

Ordering a toner cartridge.............................................................................................................................. 225

Ordering an imaging unit ................................................................................................................................226

Ordering staple cartridges ..............................................................................................................................226

Ordering a maintenance kit ............................................................................................................................226

Ordering an ADF separator roller ...................................................................................................................226

Estimated number of remaining pages.................................................................................................227

Storing supplies.....................................................................................................................................227

Replacing supplies.................................................................................................................................227

Replacing the toner cartridge .........................................................................................................................227

Replacing the imaging unit .............................................................................................................................229

Replacing the staple cartridge ........................................................................................................................231

Moving the printer................................................................................................................................233

Before moving the printer ..............................................................................................................................233

Moving the printer to another location..........................................................................................................234

Shipping the printer ........................................................................................................................................ 234

Managing the printer...............................................................................235

Finding advanced networking and administrator information.............................................................235

Checking the virtual display...................................................................................................................235

Setting up e‑mail alerts.........................................................................................................................235

Viewing reports.....................................................................................................................................235

Configuring supply notifications from the Embedded Web Server.......................................................236

Restoring factory default settings.........................................................................................................237

Clearing jams............................................................................................238

Avoiding jams........................................................................................................................................238

Understanding jam messages and locations.........................................................................................239

[x]‑page jam, open automatic feeder top cover. [28y.xx].....................................................................241

[x]‑page jam, clear standard bin. [20y.xx].............................................................................................241

[x]‑page jam, open rear door. [20y.xx]..................................................................................................242

[x]‑page jam, open front door. [20y.xx]................................................................................................243

[x]‑page jam, remove tray 1 to clear duplex. [23y.xx]...........................................................................246

[x]‑page jam, clear manual feeder. [25y.xx]..........................................................................................247

[x]‑page jam, open tray [x]. [24y.xx].....................................................................................................249

[x]-page jam, remove all pages from the output bin. Leave paper in bin. [45y.xx]...............................250

[x]-page jam, remove all pages from the finisher’s accumulator. Leave paper in bin. [45y.xx]............255

Contents 7

Troubleshooting.......................................................................................259

Understanding the printer messages....................................................................................................259

Solving printer problems.......................................................................................................................273

Solving print problems..........................................................................................................................280

Solving copy problems..........................................................................................................................305

Solving fax problems.............................................................................................................................309

Solving scanner problems.....................................................................................................................315

Solving home screen applications problems.........................................................................................320

Embedded Web Server does not open.................................................................................................320

Contacting customer support................................................................................................................321

Notices.....................................................................................................322

Product information..............................................................................................................................322

Edition notice........................................................................................................................................322

Power consumption..............................................................................................................................326

Index........................................................................................................339

Safety information 8

Safety information

Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.

Do not place or use this product near water or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer before moving it.

• If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on the

right side of the tray toward the front of the tray until it clicks into place.

• Use the handholds located on both sides of the printer to lift it.

• Make sure your fingers are not under the printer when you set it down.

• Before setting up the printer, make sure there is adequate clearance around it.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Safety information 9

Refer service or repairs, other than those described in the user documentation, to a service representative.

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

SAVE THESE INSTRUCTIONS.

www.lexmark.com/multifunctionprinters.

Learning about the printer 10

Learning about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

• Installing the printer software

Additional setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Configuring printer settings

• Viewing and printing documents and photos

• Setting up and using the printer software

• Configuring the printer on a network

• Caring for and maintaining the printer

• Troubleshooting and solving problems

Instructions for:

• Connecting the printer to an Ethernet network

• Troubleshooting printer connection problems

Help using the prin ter software Windows or Mac Help—Open a printer software program

Setup documentation—The setup documentation came with the printer and is also available at

http://support.lexmark.com.

User's Guide and Quick Reference Guide—The guides are available on the Documentation CD.

For more information, visit

http://support.lexmark.com.

Networking Guide—Open the Software CD, and then look for Printer and Software Documentation under the Pubs folder. From the list of publications, click the Networking Guide link.

or application, and then click Help.

Click

to view context‑sensitive information.

Notes:

• Help is automatically installed with the printer

software.

• The printer software is located in the printer

program folder or on the desktop, depending on your operating system.

Learning about the printer 11

What are you looking for? Find it here

The latest supplemental information, updates, and customer support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Voice support

Lexmark Support Web site—

http://support.lexmark.com

Note: Select your country or region, and then select

your product to view the appropriate support site. Support telephone numbers and hours of operation for

your country or region can be found on the Support Web site or on the printed warranty that came with your printer.

Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact customer support so that they may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

Warranty information Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited Warranty

included with this printer, or at

http://support.lexmark.com.

• In other countries and regions—See the printed

warranty that came with your printer.

Selecting a location for the printer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more

trained personnel to lift it safely.

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also. It is important to:

• Set up the printer near a properly grounded and easily accessible electrical outlet.

• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee

156 standard.

• Provide a flat, sturdy, and stable surface.

• Keep the printer: – Clean, dry, and free of dust. – Away from stray staples and paper clips. – Away from the direct airflow of air conditioners, heaters, or ventilators. – Free from direct sunlight and humidity extremes.

• Observe the recommended temperatures and avoid fluctuations:

Ambient temperature 15.6 to 32.2°C (60 to 90°F)

Storage temperature ‑40 to 60°C (-40 to 140°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

Learning about the printer 12

1 Right side 304.8 mm (12 in.)

2 Front 508 mm (20 in.)

3 Left side 203.2 mm (8 in.)

4 Rear 203.2 mm (8 in.)

5 Top 800 mm (31.49 in.)

Printer configurations

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all

other trays closed until needed.

www.lexmark.com/multifunctionprinters.

Learning about the printer 13

Basic model

1 Display

2 Automatic document feeder (ADF)

3 ADF tray

4 ADF bin

5 Standard bin

6 Multipurpose feeder

7 Standard 550‑sheet tray

Learning about the printer 14

Configured model

1 Optional 250‑sheet tray

2 Optional 550‑sheet tray

3 Optional stapler

Using the Embedded Web Server

Note: This feature is available only in network printers or printers connected to print servers.

If the printer is installed on a network, then you can use the Embedded Web Server to do the following:

• View the virtual display of the printer control panel.

• Check the status of the printer supplies.

• Configure supply notifications.

• Configure printer settings.

• Configure network settings.

• View reports.

To access the Embedded Web Server for your printer:

1 Obtain the printer IP address:

• From the TCP/IP section in the Network/Ports menu

• By printing a network setup page or menu settings page, and then finding the TCP/IP section

Notes:

– An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. – If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Open a Web browser, and then type the printer IP address in the address field.

Learning about the printer 15

3 Press Enter.

The Embedded Web Server page appears.

Understanding the basic functions of the scanner

• Make quick copies or set the printer to perform specific copy jobs.

• Send a fax using the printer control panel.

• Send a fax to multiple fax destinations at the same time.

• Scan documents and send them to your computer, an e-mail address, or an FTP destination.

• Scan documents and send them to another printer (PDF through an FTP).

Using the ADF and scanner glass

Automatic document feeder (ADF) Scanner glass

ABC

Use the ADF for multiple‑page documents including two-sided (duplex) pages.

Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Using the ADF

When using the ADF:

• Load the document into the ADF tray faceup, short edge first.

• Load up to 50 sheets of plain paper into the ADF tray.

• Scan sizes from 105 x 148 mm (4.1 x 5.8 inches) wide to 216 x 368 mm (8.5 x 14.5 inches) long.

• Scan media weights from 52 to 120 g/m

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)

into the ADF tray. Place these items on the scanner glass.

(14–32 lb).

Using the scanner glass

When using the scanner glass:

• Place a document facedown on the scanner glass in the corner with the green arrow.

• Scan or copy documents up to 216 x 355.6 mm (8.5 x 14 inches) long.

• Copy books up to 25.3 mm (1 inch) thick.

Understanding the printer control panel 16

Understanding the printer control panel

Using the printer control panel

Use the To

1 Printer control panel

2 Home button Go to the home screen.

3 Sleep button Enable Sleep mode or Hibernate mode.

4 Keypad Enter numbers, letters, or symbols.

5 Indicator light Check the status of the printer.

6 Start button Start a job, depending on which mode is selected.

7 Cancel button Stop all printer activity.

• View the printer status and messages.

• Set up and operate the printer.

Do the following to wake the printer from Sleep mode:

• Press any hard button.

• Open a door or cover.

• Send a print job from the computer.

• Perform a power‑on reset (POR) with the main power switch.

• Attach a device to the USB port on the printer.

8 Clear All / Reset button Reset the default settings of a function, such as printing, copying, or e-mailing.

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator l ights on the printer control panel signify a certain printer s tatus or condition.

Understanding the printer control panel 17

Indicator light color and its corresponding printer status

Indicator light Printer status

Off The printer is off or in Hibernate mode.

Blinking green The printer is warming up, processing data, or printing.

Solid green The printer is on, but idle.

Blinking red The printer requires user intervention.

Sleep button light color and its corresponding printer status

Sleep button light Printer status

Off The printer is off, idle or in Ready state.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is entering or waking from Hibernate mode.

Blinking amber for 0.1 second, then goes completely off for 1.9 seconds in a slow, pulsing pattern

The printer is in Hibernate mode.

Understanding the home screen

When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to messages.

Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.

2 3 4 5

Touch To

1 Change Language Launch the Change Language pop‑up window that lets you change the primary language of

the printer.

2 Copy Access the Copy menus and make copies.

3 Fax Access the Fax menus and send fax.

4 E-mail Access the E-mail menus and send e‑mails.

Understanding the printer control panel 18

Touch To

5 FTP Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP server.

6 Arrows Scroll up or down.

7 Forms and Favorites Quickly find and print frequently used online forms.

8 Menu icon Access the printer menus.

Note: The menus are available only when the printer is in Ready state.

9 Bookmarks Create, organize, and save a set of bookmarks (URL) into a tree view of folders and file links.

Note: The tree view supports only bookmarks created from this function, and not from any

other application.

10 USB Drive View, select, print, scan, or e‑mail photos and documents from a flash drive.

Note: This icon appears only when you return to the home screen while a memory card or

flash drive is connected to the printer.

11 Held Jobs Display all current held jobs.

12 Status/Supplies

• Show a warning or error message whenever the printer requires intervention to continue

processing.

• Access the messages screen for more information on the message, and how to clear it.

13 Tips Open a context-sensitive Help dialog.

14 Search held jobs Search for one or more of the following items:

• User name for held or confidential print jobs

• Job names for held jobs, excluding confidential print jobs

• Profile names

• Bookmark container or print job names

• USB container or print job names for supported file types

Features

Feature Description

Menu trail line Example: Menus > Settings > Copy Settings >

Number of Copies

A menu trail line is located at the top of each menu screen. This feature shows the path taken to arrive at the current menu.

Touch any of the underlined words to return to that menu. Number of Copies is not underlined because it is the current screen. If you touch an

underlined word on the “Number of Copies” screen before the number of copies is set and saved, then the selection is not saved, and it does not become the default setting.

Attendance message alert

If an attendance message affects a function, then this icon appears and the red indicator light blinks.

Understanding the printer control panel 19

Feature Description

Warning

Status message bar

If an error condition occurs, then this icon appears.

• Show the current printer status such as Ready or Busy.

• Show printer conditions such as Toner Low or Cartridge Low.

• Show intervention messages so the printer can continue processing.

Printer IP address Example:

123.123.123.123

The IP address of your network printer is located at the upper left corner of the home screen and appears as four sets of numbers separated by periods. You can use the IP address when accessing the Embedded Web Server so you can view and remotely configure printer settings even when you are not physically near the printer.

Using the touch-screen buttons

Note: Your home screen, icons, and buttons may vary, depending on your home screen customization settings,

administrative setup, and active embedded solutions.

Touch To

1 Arrows View a list of options.

2 Copy It Print a copy.

3 Advanced Options Select a copy option.

4 Home Go to the home screen.

5 Increase Select a higher value.

6 Decrease Select a lower value.

7 Tips Open a context-sensitive Help dialog.

Understanding the printer control panel 20

Other touch-screen buttons

Touch To

Cancel

Reset

Save a setting.

• Cancel an action or a selection.

• Exit a screen and return to the previous screen without saving changes.

Reset values on the screen.

Setting up and using the home screen applications 21

Setting up and using the home screen applications

Notes:

• Your home screen may vary, depending on your home screen customization settings, administrative setup, and

active applications. Some applications are supported only in select printer models.

• There may be additional solutions and applications available for purchase. For more information, visit

www.lexmark.com or inquire at your point of purchase.

Finding the IP address of the computer

Note: Make sure that you know how your printer and computer are connected to the network (Ethernet or

wireless).

The computer IP address is required when setting up home screen applications, such as:

• Forms and Favorites

• Multi Send

• Scan to Network

For Windows users

1 Open the command window.

In Windows 8

From the Search charm, type run, and then navigate to: Apps list > Run > type cmd > OK

In Windows 7 or earlier

Click or click Start, and then click Run.

b In the Start Search or Run dialog, type cmd. c Press Enter, or click OK.

2 Type ipconfig, and then click Go or press Enter.

Note: Type ipconfig /all to see additional useful information.

3 Look for IP Address.

The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

For Macintosh users

Note: This is applicable only in Mac OS X version 10.5 or later.

1 From the Apple menu, navigate to:

System Preferences > Network

2 Click Ethernet, Wi‑Fi, or AirPort.

Setting up and using the home screen applications 22

3 Click Advanced > TCP/IP.

4 Look for IPv4 Address.

Finding the IP address of the printer

Note: Make sure your printer is connected to a network or to a print server.

You can find the printer IP address:

• From the top left corner of the printer home screen.

• From the TCP/IP section in the Network/Ports menu.

• By printing a network setup page or menu settings page, and then finding the TCP/IP section.

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

Accessing the Embedded Web Server

The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer.

1 Obtain the printer IP address:

• From the printer control panel home screen

• From the TCP/IP section in the Network/Ports menu

• By printing a network setup page or menu settings page, and then finding the TCP/IP section

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

2 Open a Web browser, and then type the printer IP address in the address field.

3 Press Enter.

Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.

Customizing the home screen

1 Open a Web browser, and then type the printer IP address in the address field.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 Do one or more of the following:

• Show or hide the icons of basic printer functions.

a Click Settings > General Settings > Home screen customization. b Select the check boxes to specify which icons appear on the home screen.

Note: If you clear a check box beside an icon, then the icon does not appear on the home screen.

c Click Submit.

• Customize the icon for an application. For more information, see “Finding information about the home screen

applications” on page 23 or see the documentation that came with the application.

Setting up and using the home screen applications 23

Understanding the different applications

Use To

Card Copy Scan and print both sides of a card on a single page. For more information, see “Setting up Card Copy”

on page 24.

Fax Scan a document, and then send it to a fax number. For more information, see “Faxing” on page

109.

Forms and Favorites Quickly find and print frequently used online forms directly from the printer home screen. For more

information, see “Setting up Forms and Favorites” on page 23.

Multi Send Scan a document, and then send it to multiple destinations. For more information, see “Setting up

Multi Send” on page 25.

MyShortcut Create shortcuts directly on the printer home screen. For more information, see “Using MyShortcut”

on page 25.

Scan to E‑mail Scan a document, and then send it to an e‑mail address. For more information, see “E-mailing” on

page 102.

Scan to Computer Scan a document, and then save it to a predefined folder on a host computer. For more information,

see “Setting up Scan to Computer” on page 135.

Scan to FTP Scan documents directly to a File Transfer Protocol (FTP) server. For more information, see “Scanning

to an FTP address” on page 132.

Scan to Network Scan a document, and then send it to a network shared folder. For more information, see “Setting

up Scan to Network” on page 26.

Activating the home screen applications

Finding information about the home screen applications

Your printer comes with preinstalled home screen applications. Before you can use these applications, you must first activate and set up these applications using the Embedded Web Server. For more information on accessing the Embedded Web Server, see “Accessing the Embedded Web Server” on page 22.

For more information on configuring and using the home screen applications, do the following:

1 Go to http://support.lexmark.com, and then do either of the following:

• Click Business Solutions, and then select the name of the application.

• Click Software and Solutions, and then select either of the following: – Scan to Network—Find information about the Scan to Network application. – Other Applications—Find information about the other applications.

2 Click the Manuals tab, and then select the document for the home screen application.

Setting up Forms and Favorites

Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To

check for updates of this User’s Guide, go to

http://support.lexmark.com.

Setting up and using the home screen applications 24

Use To

Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen.

Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and firewall settings to allow the printer at least a read access. For help, see the documentation that came with your operating system.

1 Open a Web browser, and then type the printer IP address in the address field.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 Click Settings > Apps > Apps Management > Forms and Favorites.

3 Click Add, and then customize the settings.

Notes:

• See the mouse-over help beside each field for a description of the setting.

• To make sure the location settings of the bookmark are correct, type the correct IP address of the host

computer where the bookmark is located. For more information on obtaining the IP address of the host computer, see “Finding the IP address of the computer” on page 21.

• Make sure the printer has access rights to the folder where the bookmark is located.

4 Click Apply.

To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form categories, or search for forms based on a form number, name, or description.

Setting up Card Copy

Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To

check for updates of this User's Guide, go to

Use To

Quickly and easily copy insurance, identification, and other wallet‑size cards. You can scan and print both sides of a card on a single page, saving paper and showing the information

on the card in a more convenient manner.

1 Open a Web browser, and then type the printer IP address in the address field.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 Click Settings > Apps > Apps Management > Card Copy.

http://support.lexmark.com.

Setting up and using the home screen applications 25

3 Change the default scanning options, if necessary.

• Default tray—Select the default tray to be used for printing scan images.

• Default number of copies—Specify the number of copies that should automatically print when the application

is used.

• Default contrast setting—Specify a setting to increase or decrease the level of contrast when a copy of the

scanned card is printed. Select Best for Content if you want the printer to adjust the contrast automatically.

• Default scale setting—Set the size of the scanned card when printed. The default setting is 100% (full size).

• Resolution setting—Adjust the quality of the scanned card.

Notes:

– When scanning a card, make sure the scan resolution is not more than 200 dpi for color, and 400 dpi for

black and white.

– When scanning multiple cards, make sure the scan resolution is not more than 150 dpi for color, and

300 dpi for black and white.

• Print Borders—Select the check box to print the scan image with a border around it.

4 Click Apply.

To use the application, touch Card Copy on the printer home screen, and then follow the instructions.

Using MyShortcut

Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To

check for updates of this User's Guide, go to

Use To

Create shortcuts on the printer home screen, with settings for up to 25 frequently used copy, fax, or email jobs.

To use the application, touch MyShortcut, and then follow the instructions on the printer display.

http://support.lexmark.com.

Setting up Multi Send

Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To

check for updates of this User's Guide, go to

Use To

Scan a document, and then send the scanned document to multiple destinations.

Note: Make sure there is enough space in the printer hard disk.

http://support.lexmark.com.

Setting up and using the home screen applications 26

1 Open a Web browser, and then type the printer IP address in the address field.

Note: View the printer IP address on the printer home screen. The printer IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

2 Click Settings > Apps > Apps Management > Multi Send.

3 From the Profiles section, click Add, and then customize the settings.

Notes:

• See the mouse‑over help beside each field for a description of the setting.

• If you select FTP or Share Folder as a destination, then make sure the location settings of the destination are

correct. Type the correct IP address of the host computer where the specified destination is located. For more information on obtaining the IP address of the host computer, see “Finding the IP address of the computer” on page 21.

4 Click Apply.

To use the application, touch Multi Send on the printer home screen, and then follow the instructions on the printer display.

Setting up Scan to Network

Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To

check for updates of this User's Guide, go to

Use To

Scan a document and send it to a shared network folder. You can define up to 30 unique folder destinations.

Notes:

• The printer must have permission to write to the destinations. From the computer where the

destination is specified, use sharing, security, and firewall settings to allow the printer at least a write access. For help, see the documentation that came with your operating system.

• The Scan to Network icon appears only when one or more destinations are defined.

1 Open a Web browser, and then type the printer IP address in the address field.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 Click Settings > Apps > Apps Management > Scan to Network.

3 Specify the destinations, and then customize the settings.

Notes:

http://support.lexmark.com.

• See the mouse-over help beside some of the fields for a description of the setting.

• To make sure the location settings of the destination are correct, type the correct IP address of the host

computer where the specified destination is located. For more information on obtaining the IP address of the host computer, see “Finding the IP address of the computer” on page 21.

• Make sure the printer has access rights to the folder where the specified destination is located.

4 Click Apply.

Setting up and using the home screen applications 27

To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display.

Setting up Remote Operator Panel

This application shows the printer control panel on your computer screen and lets you interact with the printer control panel, even when you are not physically near the network printer. From your computer screen, you can view the printer status, release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing at the network printer.

1 Open a Web browser, and then type the printer IP address in the address field.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 Click Settings > Remote Operator Panel Settings.

3 Select the Enabled check box, and then customize the settings.

4 Click Submit.

To use the application, click Remote Operator Panel > Launch VNC Applet.

Exporting and importing a configuration

You can export configuration settings into a text file, and then import the file to apply the settings to other printers.

1 Open a Web browser, and then type the printer IP address in the address field.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 To export or import a configuration for one application, do the following:

a Click Settings > Apps > Apps Management. b From the list of installed applications, click the name of the application you want to configure. c Click Configure, and then do either of the following:

• To export a configuration to a file, click Export, and then follow the instructions on the computer screen to

save the configuration file.

Notes:

– When saving the configuration file, you can type a unique file name or use the default name. – If a "JVM Out of Memory” error occurs, then repeat the export process until the configuration file is

saved.

• To import a configuration from a file, click Import, and then browse to the saved configuration file that was

exported from a previously configured printer.

Notes:

– Before importing the configuration file, you can choose to preview it first or load it directly. – If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply.

Setting up and using the home screen applications 28

3 To export or import a configuration for multiple applications, do the following:

a Click Settings > Import/Export. b Do either of the following:

• To export a configuration file, click Export Embedded Solutions Settings File, and then follow the instructions

on the computer screen to save the configuration file.

• To import a configuration file, do the following:

1 Click Import Embedded Solutions Settings File > Choose File, and then browse to the saved configuration

file that was exported from a previously configured printer.

2 Click Submit.

Additional printer setup 29

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Available internal options

• Memory card – DDR3 DIMM – Flash memory

• Fonts

• Firmware

Forms Barcode Prescribe IPDS Printcryption

• Printer hard disk

• Lexmark – Parallel 1284‑B interface – MarkNet N8130 10/100 fiber interface – MarkNet N8350 802.11 b/g/n Wireless Print Server – RS‑232‑C serial interface

Internal Solutions Ports (ISP)

Additional printer setup 30

Accessing the controller board

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

1 Open the controller board access door.

2 Open the controller board shield using the green handle.

3 Use the following illustration to locate the appropriate connector.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors.

+ 320 hidden pages