Lexmark X94x, X945 User Manual

Lexmark™ X94x

Clearing Jams Guide

Clearing jams

Avoiding jams

The following hints can help you avoid jams:

•Use only recommended paper or specialty media.

For more information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications.

•Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.

•Do not load wrinkled, creased, damp, or curled paper.

•Flex, fan, and straighten paper before loading it.

•Do not use paper that has been cut or trimmed by hand.

•Do not mix paper sizes, weights, or types in the same stack.

•Store the paper in an appropriate environment.

•Do not remove trays while the printer is printing. Wait for Load tray <x> or Ready to appear before removing a tray.

•Do not load the manual feeder while the printer is printing.

Wait for Load Manual feeder with <x> to appear.

•Push all trays in firmly after loading paper.

•Make sure the guides in the trays are properly positioned, and are not pressing too tightly against the paper.

•Make sure all paper sizes and paper types are set correctly in the control panel menu.

•Make sure all printer cables are attached correctly. For more information, see the setup documentation.

Understanding jam numbers and locations

When a jam occurs, a message indicating the jam location appears. The following illustration and table list the paper jams that can

occur and the location of each jam. Open doors and covers, and remove trays to access jam locations.

	Jam	Area name	Instructions
	numbers
1	200–203	Door A	Open Door A, and then
			remove the jam.
2	230–231	Door B	Open Doors A and B,
			and then remove any
			jams.
3	241	Door C	Open Door C, and then
			remove the jam.
			Open Tray 1, and then
			remove any jams.
4	242–244	Door D	Open Door D, and
			then remove the jam.
			Open Trays 2–4, and
			then remove any jams.

	Jam	Area name	Instructions
	numbers
5	250	Multipurpose	1 Remove all paper
		feeder	from the
			multipurpose
			feeder.
			2 Flex and stack the
			paper.
			3 Reload the
			multipurpose
			feeder.
			4 Adjust the paper
			guide.
6	280–282	Cover F	Open Cover F, and
		(Horizontal	then remove the jam.
		Transport Unit)
7	283–284	Door G	Open Door G, and
	287–288		then remove the jam.
	289		For staple jams,
			remove the paper
			from the accumulator.
			Remove the staple
			cartridge, and then
			clear the staple jam.
8	284–286	Door H	Open Door H, and
			then remove the jam.
			Door H is located
			between the finisher
			output bins.
9	290–295	ADF cover	Open the ADF cover,
			and then remove the
			jam.

200–203 paper jams

1 Open Door A by lifting the release latch and lowering the door.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

1

CAUTION—HOT SURFACE: The inside of the printer	4 Close Door A.
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching
it.

2 Lift the green lever, and then pull the paper up and toward	5 Pull the multipurpose feeder down, and then open Door B.
you.

2Lift the green lever, and then pull the paper up and toward you.

Note: Make sure all paper fragments are removed.

3Push the green lever down.

4Close Door A.

5	Touch Continue.	Note: Make sure all paper fragments are removed.
		3 Push the green lever down.
230–231 paper jams
1	Open Door A by lifting the release latch and lowering the door.

2

6 Remove the jammed paper.	2	Pull the paper down and toward you.
		Note: Make sure all paper fragments are removed.
	3	Close Door C.
	4	Open Tray 1, and then remove any crumpled paper from the
		tray.

7	Close Door B.
8	Touch Continue.
241 paper jam		5	Close the tray.
1	Open Door C.	6	Touch Continue.

242–244 paper jams

1 Open Door D.

2 Pull the paper down and away from the printer.

Note: Make sure all paper fragments are removed. 3 Close Door D.

3