Lexmark 1400 Series, Z1400, Z1410, Z1420, Z1480 User Guide

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Lexmark 1400 Series

User's Guide

February 2007

www.lexmark.com

 

 

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners.

© 2007 Lexmark International, Inc. All rights reserved.

740 West New Circle Road

Lexington, Kentucky 40550

Important safety information

Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply cord.

Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the user documentation, to a professional service person.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

CAUTIONS

Do not place or use this product near water or wet locations.

Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.

SAVE THESE INSTRUCTIONS.

Operating system notice

All features and functions are operating system-dependent. For complete descriptions:

Windows users—See the User's Guide.

Macintosh users—If your product supports Macintosh, see the Mac Help installed with the printer software.

Contents

 

Finding information about the printer..........................................................................

7

Setting up the printer...................................................................................................

11

Checking the box contents................................................................................................................

11

Networking the printer.................................................................................................

12

Installing the printer on a network......................................................................................................

12

Finding your MAC address................................................................................................................

12

Learning about the printer..........................................................................................

13

Understanding the parts of the printer...............................................................................................

13

Learning about the software.......................................................................................

15

Using the printer software..................................................................................................................

15

Using the Lexmark Imaging Studio....................................................................................................

15

Using the Solution Center..................................................................................................................

16

Using Print Properties........................................................................................................................

17

Opening Print Properties ............................................................................................................................

17

Using the Save Settings menu ...................................................................................................................

18

Using the I Want To menu..........................................................................................................................

18

Using the Options menu.............................................................................................................................

18

Using the Print Properties tabs...................................................................................................................

18

Using the Toolbar..............................................................................................................................

19

Resetting printer software settings to defaults..................................................................................

20

Loading paper and various paper types....................................................................

21

Loading paper....................................................................................................................................

21

Loading various paper types.............................................................................................................

21

Printing.........................................................................................................................

24

Printing a document...........................................................................................................................

24

Printing a banner...............................................................................................................................

24

Printing cards.....................................................................................................................................

24

Printing collated copies......................................................................................................................

25

Printing envelopes.............................................................................................................................

25

Printing iron-on transfers...................................................................................................................

26

Printing high-quality graphics............................................................................................................

26

Printing multiple pages on one sheet................................................................................................

26

Printing the last page first (reverse page order)................................................................................

27

3

Printing transparencies......................................................................................................................

27

Printing a Web page..........................................................................................................................

27

Printing photos or images from a Web page.....................................................................................

28

Working with photos...................................................................................................

29

Using Print Properties to print borderless photos..............................................................................

29

Printing photos from the Photo Library..............................................................................................

29

Printing Photo Packages...................................................................................................................

30

Creating photo projects.....................................................................................................................

30

Creating Photo Greeting Cards ..................................................................................................................

30

Creating and viewing a slideshow ..............................................................................................................

31

Viewing a saved slideshow.........................................................................................................................

31

Printing an image as a multiple-page poster ..............................................................................................

31

Maintaining the printer................................................................................................

32

Changing print cartridges..................................................................................................................

32

Removing a used print cartridge.................................................................................................................

32

Installing print cartridges.............................................................................................................................

33

Achieving better print quality.............................................................................................................

34

Improving print quality ................................................................................................................................

34

Aligning the print cartridges........................................................................................................................

34

Cleaning the print cartridge nozzles ...........................................................................................................

34

Wiping the print cartridge nozzles and contacts.........................................................................................

35

Preserving the print cartridges...........................................................................................................

36

Ordering supplies..............................................................................................................................

36

Using genuine Lexmark print cartridges............................................................................................

37

Refilling a print cartridge....................................................................................................................

37

Recycling Lexmark products.............................................................................................................

37

Troubleshooting...........................................................................................................

38

Setup troubleshooting........................................................................................................................

38

Power light is not lit.....................................................................................................................................

38

Software does not install ............................................................................................................................

38

Page does not print ....................................................................................................................................

39

Print troubleshooting..........................................................................................................................

41

Improving print quality ................................................................................................................................

41

Print speed is slow......................................................................................................................................

41

Printer does not print or respond................................................................................................................

42

Poor quality at the edges of the page.........................................................................................................

42

Poor text and graphic quality......................................................................................................................

43

Partial document or photo prints.................................................................................................................

44

Jams and misfeeds troubleshooting..................................................................................................

44

Paper jam in the printer ..............................................................................................................................

44

Paper jam in the paper support ..................................................................................................................

44

4

Paper or specialty media misfeeds.............................................................................................................

44

Printer does not feed paper, envelopes, or specialty media.......................................................................

45

Banner paper jams .....................................................................................................................................

45

Blinking power light troubleshooting..................................................................................................

46

Power light blinks slowly.............................................................................................................................

46

Power light blinks rapidly............................................................................................................................

46

Error messages troubleshooting........................................................................................................

46

Cartridge Alert ...................................................................................................................................

46

Black cartridge replacement required......................................................................................

46

Color cartridge replacement required......................................................................................

46

Black and Color cartridge replacement required ................................................................

47

Paper Jam ................................................................................................................................................

47

Out of Paper..........................................................................................................................................

47

Removing and reinstalling the software............................................................................................

47

Notices..........................................................................................................................

48

Edition notice.....................................................................................................................................

48

Power consumption...........................................................................................................................

50

Index..............................................................................................................................

51

5

6

Finding information about the printer

Quick Setup sheet

Description

Where to find

The Quick Setup sheet gives you instructions for

You can find this document in the printer box or on the

setting up hardware and software.

Lexmark Web site at www.lexmark.com.

 

 

Getting Started or Setup Solutions booklet

Description

Where to find

The Getting Started booklet gives you instructions for

You can find this document in the printer box or on the

setting up hardware and software (on Windows

Lexmark Web site at www.lexmark.com.

operating systems) and some basic instructions for

 

using the printer.

 

Note: If your printer supports Macintosh operating

 

systems, see the Mac Help:

 

1 From the Finder desktop, double-click the

 

Lexmark 1400 Series folder.

 

2 Double-click the printer Help icon.

 

The Setup Solutions booklet tells you how to solve

 

printer setup problems.

 

Note: These documents do not ship with all printers. If

 

you did not receive a Getting Started booklet or a Setup

 

Solutions booklet, see the User's Guide instead.

 

 

 

7

User's Guide

Description

Where to find

The User's Guide gives you instructions for using the

When you install the printer software, the User's Guide

printer and other information such as:

will be installed.

Using the software (on Windows operating systems)

1

Click Start Programs or All Programs

Loading paper

2

Lexmark 1400 Series.

Printing

Click User's Guide.

Working with photos

If the link to the User's Guide is not on your desktop,

Scanning (if supported by your printer)

follow these instructions:

 

1 Insert the CD.

Making copies (if supported by your printer)

 

 

 

The installation screen appears.

Faxing (if supported by your printer)

 

 

 

 

Note: If necessary, click Start Run, and then type

Maintaining the printer

 

 

 

 

D:\setup, where D is the letter of your CD-ROM

Connecting the printer to a network (if supported by

 

 

 

 

drive.

 

your printer)

 

 

 

 

2 Click Documentation.

Troubleshooting problems with printing, copying,

 

 

3 Click View User's Guide (including Setup

 

scanning, faxing, paper jams, and misfeeds

 

 

 

 

Troubleshooting).

Note: If your printer supports Macintosh operating

 

 

 

4 Click Yes.

systems, see the Mac Help:

 

 

 

An icon of the User's Guide appears on your

1

From the Finder desktop, double-click the Lexmark

 

 

 

 

desktop, and the User's Guide appears on the

 

1400 Series folder.

 

 

 

 

 

screen.

2

Double-click the printer Help icon.

 

 

You can also find this document on the Lexmark Web

 

 

 

 

 

 

site at www.lexmark.com.

 

 

 

 

 

Help

 

 

 

 

 

 

 

Description

 

Where to find

The Help gives you instructions for using the software, if

While in any Lexmark software program, click Help,

your printer connects to a computer.

 

Tips Help, or Help Help Topics.

 

 

 

 

 

Lexmark Solution Center

 

 

 

 

 

 

Description

 

Where to find

The Lexmark Solution Center software is included on

 

To access the Lexmark Solution Center:

your CD. It installs with the other software, if your printer

 

1 Click Start Programs or All Programs

connects to a computer.

 

 

Lexmark 1400 Series.

 

 

 

 

 

 

 

2 Select Lexmark Solution Center.

 

 

 

 

 

 

8

Customer support

Description

Where to find (North America)

Where to find (rest of world)

Telephone support

Call us at

Telephone numbers and support hours vary

 

US: 1-800-332-4120

by country or region.

 

 

Monday–Friday (8:00 AM–11:00 PM ET)

Visit our Web site at www.lexmark.com.

 

 

Select a country or region, and then select

 

 

Saturday (Noon–6:00 PM ET)

 

 

the Customer Support link.

 

Canada: 1-800-539-6275

 

Note: For additional information about

 

 

English Monday–Friday (8:00 AM–

 

 

contacting Lexmark, see the printed

 

 

11:00 PM ET)

 

 

warranty that shipped with your printer.

 

 

Saturday (Noon–6:00 PM ET)

 

 

 

 

 

French Monday–Friday (9:00 AM–7:00 PM

 

 

 

ET)

 

 

Mexico: 001-888-377-0063

 

 

 

Monday–Friday (8:00 AM–8:00 PM ET)

 

 

Note: Support numbers and times may change

 

 

without notice. For the most recent phone

 

 

numbers available, see the printed warranty

 

 

statement that shipped with your printer.

 

 

 

 

E-mail support

For e-mail support, visit our Web site:

E-mail support varies by country or region,

 

www.lexmark.com.

and may not be available in some instances.

 

1

Click CUSTOMER SUPPORT.

Visit our Web site at www.lexmark.com.

 

2

Click Technical Support.

Select a country or region, and then select

 

3

Select your printer family.

the Customer Support link.

 

Note: For additional information about

 

4

Select your printer model.

 

contacting Lexmark, see the printed

 

5

From the Support Tools section, click e-

 

warranty that shipped with your printer.

 

 

Mail Support.

 

 

 

 

6

Complete the form, and then click Submit

 

 

 

Request.

 

 

 

 

 

Limited Warranty

Description

Where to find (US)

Where to find (rest of world)

Limited Warranty Information

To view the limitations and conditions of

Warranty information varies by

Lexmark International, Inc.

this limited warranty, see the Statement of

country or region. See the printed

Limited Warranty included with this

warranty that shipped with your

furnishes a limited warranty that this

printer will be free of defects in

printer, or set forth at

printer.

www.lexmark.com.

 

materials and workmanship for a

 

period of 12 months after the

1

Click CUSTOMER SUPPORT.

 

original date of purchase.

2

Click Warranty Information.

 

 

3

From the Statement of Limited

 

 

 

Warranty section, click Inkjet &

 

 

 

All-In-One Printers.

 

 

4

Scroll through the Web page to view

 

 

 

the warranty.

 

 

 

 

 

9

Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster:

Machine Type number

Serial number

Date purchased

Store where purchased

10

Setting up the printer

To set up the printer, follow the instructions on the 1-2-3 sheet that came with the product.

Checking the box contents

8

7

3

1

2

6

5

1

 

 

 

4

2

 

3

 

Name

Description

1

Power supply cord

Fits into the power supply attached to the back of the printer.

 

 

 

2

Power supply

Fits into the hollow area at the back of the printer.

 

 

 

3

Installation software CD

Installation software for the printer

 

 

Help

 

 

User's Guide in electronic format (printed User's Guide only available in certain

 

 

geographies)

 

 

 

4

Installation cable

Connects the printer to the computer.

 

 

 

5

Getting Started

Printed booklet that serves as a guide.

 

 

Note: Complete user information (User's Guide or Mac Help) can be found on the

 

 

installation software CDs.

 

 

 

6

Quick Setup sheet

Initial setup directions.

 

 

 

7

Color print cartridge

Cartridge to be installed in the right cartridge carrier. For more information, see

 

 

“Installing print cartridges” on page 33.

 

 

 

8

Black print cartridge

Cartridge to be installed in the left cartridge carrier. For more information, see

 

 

“Installing print cartridges” on page 33.

 

 

 

11

Networking the printer

For complete networking information, please refer to the Getting Started booklet that came with the product.

Installing the printer on a network

Follow the instructions for the networking method you want to use. Make sure the selected network is set up and working properly, and that all relevant devices are turned on. For more information on your specific network, see your network documentation or consult the person who set up the network.

Finding your MAC address

In order to complete the network configuration of your printer, you may need the media access control (MAC) address of the printer or print server. The MAC address is a series of letters and numbers located at the back of the printer beside the serial number.

12

Lexmark 1400 Series, Z1400, Z1410, Z1420, Z1480 User Guide

Learning about the printer

Understanding the parts of the printer

8

 

7

 

 

6

 

 

 

1

 

5

2

 

 

 

 

3

 

 

4

Use the

To

 

1 Internal wireless adapter

Connect to a wireless network.

 

2

Turn the printer on and off.

 

 

Cancel a print job. Press in the middle of a print job.

Load or eject paper.

Troubleshoot. For more information, see “Blinking power light troubleshooting” on page 46.

3

Access cover

Install or change the print cartridges.

 

 

Clear paper jams.

 

 

 

4

Wi-Fi indicator

Check wireless status:

 

 

Off indicates that the printer is not turned on or that no wireless option is

 

 

 

installed.

 

 

Orange indicates that the printer is ready for wireless connection, but not

 

 

 

connected.

 

 

Orange blinking indicates that the printer is configured but unable to

 

 

 

communicate with the wireless network.

 

 

Green indicates that the printer is connected to a wireless network.

 

 

 

5

Paper exit tray

Stack paper as it exits.

 

 

 

6

Paper feed guard

Prevent items from falling into the paper slot.

 

 

 

7

Paper guide

Keep paper straight when feeding.

 

 

 

8

Paper support

Load paper.

13

1

2

3

 

Use the

To

1

USB port

Connect the printer to a computer using a USB cable.

 

 

 

2

Power supply

Connect the printer to a power source using the power cord.

1Plug the power cord all the way into the power supply on the printer.

2Plug the power cord into an electrical outlet that other electrical devices have been using.

2

1

3 If the light is not on, press .

3 Internal wireless adapter Connect to a wireless network.

14

Learning about the software

This chapter tells how to use the printer with Windows operating systems. If you are using a Macintosh operating system, see the Mac Help:

1From the Finder desktop, double-click the Lexmark 1400 Series folder.

2Double-click the printer Help icon.

Using the printer software

Use this software

To

Lexmark Imaging Studio

Print documents or photos.

 

 

Solution Center

Find troubleshooting, maintenance, and cartridge-ordering information.

 

 

Print Properties

Select the best print settings for the document you are printing.

 

 

Toolbar

Create printer-friendly versions of an active Web page.

 

 

Using the Lexmark Imaging Studio

To open the Lexmark Imaging Studio, use one of these methods:

Method 1

 

Method 2

From the desktop, double-click the Lexmark Imaging

1 Click Start Programs or All Programs Lexmark

Studio icon.

 

 

1400 Series.

 

 

2 Select Lexmark Imaging Studio.

 

 

 

 

 

 

 

 

 

 

Click

To access

 

 

Details

 

View/Print Photo Library

 

Browse, print, or share your photos.

 

 

 

 

 

 

Transfer Photos

 

 

Download photos from a memory card, flash

 

 

 

 

drive, CD, or PictBridge-enabled digital

 

 

 

 

camera to the Photo Library.

 

 

 

 

 

 

Photo Greeting Cards

 

 

Make quality greeting cards from your photos.

 

 

 

 

 

15

Click

To access

Details

 

Photo Packages

Print multiple photos in various sizes.

 

 

 

 

Slideshow

View a slideshow of your photos.

 

 

 

 

Poster

Print your photos as a multiple-page poster.

 

 

 

From the bottom left corner of the Welcome screen:

Click

To

 

Setup and diagnose printer

Check ink levels.

 

Order print cartridges.

 

Find maintenance information.

 

Select other Solution Center tabs for more information, including how to change

 

 

printer settings and troubleshooting.

 

 

 

Using the Solution Center

The Solution Center provides help, as well as information about the printer status and ink level.

To open the Solution Center, use one of these methods:

Method 1

 

Method 2

1 From the desktop, double-click the Lexmark Imaging

1 Click Start Programs or All Programs

Studio icon.

 

Lexmark 1400 Series.

2 Click Setup and diagnose printer.

 

2 Select Solution Center.

The Solution Center appears with the Maintenance

 

tab open.

 

 

 

 

 

The Solution Center consists of six tabs:

 

 

 

 

From here

You can

Printer Status (Main dialog)

View the status of the printer. For example, while printing, the

 

status of the printer is Busy Printing.

 

View ink levels and order new print cartridges.

 

 

 

16

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