Lexmark X854E, X852E, X850E User Manual

Lexmark™ X85x Clearing Jams Guide

Avoiding jams

The following hints can help you avoid jams:

• Use only recommended print media.

• Do not overload the print media sources. Make

sure the stack height does not exceed the maximum height indicated by the stack line on the labels in the sources.

• Do not load wrinkled, creased, damp, or curled

print media.

• Flex, fan, and straighten print media before you

load it. If jams do occur with print media, try feeding one sheet at a time through the multipurpose feeder.

• Do not use print media that you have cut or

trimmed yourself.

• Do not mix print media sizes, weights, or types

in the same print media source.

• Make sure the recommended print side is

loaded in the source according to your simplex or duplex needs.

• Keep print media stored in an acceptable

environment.

• Do not remove trays during a print job.

• Push all trays in firmly after loading them.

• Make sure the guides in the trays are properly

positioned for the size of print media you have loaded. Make sure the guides are not placed too tightly against the stack of print media.

Clearing Jams

Understanding jam numbers

Jam What to do

200–202 Jams Open Door A, and remove the

203 Jam Open the Door A and Door E,

230 Jam Open Door D, and remove the

231 Jam Open Door D, and remove the

24x Jams Open each tray, and remove any

250 Jam Remove all media from the

280-288 Jams As directed by the message,

289 Jam Remove the staple cartridge,

290, 291, 292, and 294 Jams

293 Jam Select the location of your

jam.

and remove the jam.

jam. Open the Door A and Door E, and remove the jam.

jammed media.

multipurpose feeder, flex and stack the media, reload the multipurpose feeder, and adjust the guide.

check area F, G, or H, then remove the jam.

then remove any jammed staples.

Open the ADF cover and the scanner cover, and remove any jammed media.

original document, finish your job without further scanning, restart scanning, or cancel the job and clear the message.

200–202 Jams

1 Open Door A by pushing the release latch and

lowering the door.

CAUTION: The inside of the MFP might be hot.

2 Pull the print media up and toward you.

Warning: If the print media does not move

immediately when you pull, stop pulling. Push down and pull the green lever to make it easier to remove the media. Make sure all paper fragments are removed.

3 Close Door A. 4 To uc h Continue.

203 Jam

1 Open Door A by pushing the release latch and

lowering the door.

CAUTION: The inside of the MFP might be hot.

2 Open Door E by pushing the release latch and

lowering the door.

230 Jam

1 Open Door D by the duplex rear door.

2 Remove the jammed media.

5 Open Door E by pushing the release latch and

lowering the door.

6 Pull the print media up.

3 Pull the print media up.

4 Close Door E. 5 Close Door A. 6 Touch Continue.

7 Close Door E. 8 Close Door A. 9 To uc h Continue.

3 Close Door D. 4 Open Door A by pushing the release latch and

lowering the door.

CAUTION: The inside of the MFP might be hot.

231 Jam

1 Open Door D by the duplex rear door.

5 Pull the print media up.

Warning: If the print media does not move

immediately when you pull, stop pulling. Pull the green lever to make it easier to remove the media. Make sure all paper fragments are removed.

2 Remove the media from the MFP tray slot.

2 Remove the jammed media.

3 Close Door D. 4 Open Door A by pushing the release latch and

lowering the door.

6 Close Door A. 7 Touch Continue.

24x Jams

Paper jams in these areas can occur on the incline surface of a tray or across more than one tray. To clear these areas:

1 Open the tray. If necessary, remove the tray

from the MFP.

3 Remove any crumpled paper from the tray. 4 Insert the tray into the MFP. 5 To uc h Continue.

250 Jam

1 Remove the paper from the multipurpose

feeder.

2 Flex, fan, and restack the media, and place it

into the multipurpose feeder.

3 Load the print media. 4 Slide the side guide toward the inside of the tray

until it lightly rests against the edge of the media.

5 To uc h Continue.

CAUTION: The inside of the MFP might be hot.

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