Lexmark X422 MFP User Guide

X422
User’s Reference
January 2004
www.lexmark.com
Contents
Notices ............................................................................................................8
Edition notice ................................................................................................................... 9
Safety inform a t io n ............ ..................................................... .. .. ........................... .. .. ...... 12
Cautions and w a rn in g s ...... ........................... .. .. ............. ... .. .......................... ... .. ............ 12
Electronic emission notices ............................................................................................ 12
Noise emissi o n le v e ls ................................................................... .. .. ............. ... .. ............ 14
Energy Star ...................................................................................................................14
Laser notices ..................................................................................................................15
Statement of limited warranty ......................................................................................... 15
Chapter 1: Overview ...................................................................................19
Chapter 2: Printing, copying, faxing, and scanning ................................20
Tips on storing media ..................................................................................................... 20
Scanning inf o rm a t io n ........................................................ .. .. ........................... .. .. .......... 20
Avoiding jams when scanning .................... .. ............................. .. .............................20
Scanning to e-m a il or FTP ...... .. .......................... ... .. ............. .. .. ........................... .. .. ...... 21
Build a To: list .............................................................. .. .. ........................... .. .. .......... 21
Search for name ................................................................................................. 21
Manual e-mail addresses . .. ............................... ............................... .. ................ 22
Manual FTP address .................................................................. .. ......................22
View To: list ....................... ........................................ .. .. ........................... .. .. ...... 22
Specify original size ............................................................................................ 22
Specify orientation .............................................................................................. 22
Specify content ................................................................................................... 22
Specify format .................................................................................................... 23
Set darkness .......................... .. .. ............. ... .. .......................... ... .. ............. .. .. ...... 23
Set resolutio n ............................. .. ... ............. .. .. ........................... .. .. ............. ... .. . 23
Enter a subject line ............................................................................................. 23
Scanning to PC ......... ... ............. .. .. ........................... .. .. ............. ... .. .......................... ... .. . 23
Create a Scan Profile ............................................................................................... 23
Use ScanBack u tility .......... ........................... .. .. ........................... .. .. ............. ... .. . 23
Use the Web pages .......................................................................................... ..24
2
Contents
Copying information ....................................................................................................... 27
Quick copies ............................................................................................................. 27
Select numbe r of copies ....................................... .. .. ........................... .. .. .............. .. . 27
Specify copy from size ............................................................................................. 27
Set copy to size ........................................................................................................ 28
Set collatio n ......... ........................... .. .. ........................... .. .. ........................... .. .. ........ 28
Set scale ............. ... ....................................... ... .. ............. .. .. ........................... .. .. ...... 28
Set darkness .............................. .. .. ............. .. ... .......................... .. ... ............. .. .. ........ 28
Specify content ......................................................................................................... 28
Set the duplex feature .............................................................................................. 28
Set paper save r ............ ..................................................... .. ... .......................... .. ... ... 29
Set margin sh ift ...... .. ........................................ .. .. ........................... .. .. ............. .. ... ... 29
Set time stamp ....... .......................... .. ... ............. .. .. ........................... .. .. ............. ... .. . 29
Set overlay ...... .. .................................................................. ... .. ............. .. ... .............. 29
Examples of typical jobs ........................................................................................... 29
Job 1: single page .............................................................................................. 30
Job 2: mixed con te n t ....... .. ........................... .. .. ............. ... .. .......................... ... .. . 30
Job 3: use paper sa v e r .................................................................... .. ... ............. . 30
Job 4: two-sided (duplex) copies from one-sided originals ................................ 31
Job 5: enlarge cop ie s ...... .. ........................... .. .. ............. ... .. .......................... ... .. . 31
Using Duplex with your scan original for a two-si ded copy ....................... ............... 31
Interrupting a job to make a copy ............................................................................. 32
Canceling a copy ...................................................................................................... 32
Faxing information ......................................................................................................... 32
Quick fax .................................................................................................................. 32
Sending faxes ..........................................................................................................33
Build a Fax To: list .................................................................................................... 33
Save a Fax To: list ................................................................................................... 33
Specify original size ................................................................................................. 33
Set resolutio n ...... ................................................................... .. .. ............. ... .. ............ 33
Specify content ......................................................................................................... 34
Set darkness .............................. .. .. ............. .. ... .......................... .. ... ............. .. .. ........ 34
Manual Fax .................................................................................... .......................... 34
Examples of typical fax jobs ..................................................................................... 34
Job 1: one page .................................................................................................. 34
Job 2: multiple pages ......................................................................................... 35
Job 3: text/graphics content ...............................................................................35
Job 4: photo ... ... ....................................... ... .. .......................... ... .. ............. .. .. ...... 35
Canceling fax jobs .................................................................................................... 35
Canceling a pen d i n g o r c ur re n t ly transmitting fa x jo b ................. ....................... 35
Canceling an incoming fax job ........................................................................... 36
Printing information .............. ... .................................................................. .. .. .............. .. . 36
Avoiding jams when printing .................... .. .............................................................. 36
3
Contents
Sending a job to print .............................................. ................................................. 37
Printing from a Windows environment ................................................................ 37
Printing from a Macintosh co m p u te r ............. .. .. ............. ... .................................. 3 8
Printing the m e nu s et tings page .................................. .. .......................... ... .............. 38
Printing a font sample list ......................................................................................... 39
Canceling a print job from the MFP control panel ....................................................39
Canceling a print job from your computer ................................................................ 39
Printing a directory list .............................................................................................. 39
Print Held Jobs—using the Print and Hold function ....................................................... 40
Selecting a us e r n a me .......... .. ... .......................... .. .. .............. .. .. ........................... .. . 40
Selecting the ty p e of He ld Jo b ......... .. ..................................................... ... .. ............ 40
Confidential jobs .................................................................................................40
Reserve Print ...................................................................................................... 42
Repeat Print ................................................................... ......................... ........... 42
Verify Print .......................................................................................................... 42
Sending a held print job ............................................................................ ............... 42
Printing and d e le ting held jobs ........................................ .. .. .............. .. ..................... 4 3
Chapter 3: Media specifications and guidelines ......................................44
Scan media spe c ifications and g u id e lin e s ..................................................................... 44
Scan media sou rce specifica tions .... .. ........................... .. .. .............. .. ....................... 44
Loading scan media ......................................................................... ........................44
Loading scan media in the ADF .........................................................................45
Loading scan media in the scanner flatbed ......................... ........................... .... 47
Print media specifications and guidelines .................................................... ..................50
Specifications for print media ................................................................................... 51
Storing print media ................................................................................................... 55
Print media guidelines .............................................................................................. 55
Paper ..................................................................................................................56
Letterhead .......................................................................................................... 56
Transparen c ie s ................................................................. .. .. ............. ... .. ............ 57
Envelopes .. .. ........................... .. .. ............. ... .. .......................... ... .. ....................... 57
Labels ................................................................................................................. 58
Card stock .................................................. .. ........................................ .. .. .......... 59
Using the duplex feature for printing ......................... ...............................................60
Duplex printing on letterhead ................................................................................... 60
Using Duplex Bind .................................................................................................... 60
Loading print media ..................... .............................................................................61
Loading the standard tray or the optional 250-sheet tray ................... ................62
Loading the optional 500-sheet tray ................................................................... 67
Using and loading the multipurpose feeder ................................................. .. ..... 72
Loading the multipurpose feeder .......................... .............................................. 75
Using the output bins ............................................................................................... 80
Using the standard output bin ....................................................................... ..... 80
Using the rear output bin .................................................................................... 81
4
Contents
Chapter 4: Clearing jams ............................................................................84
Identifying the media path ..................... .........................................................................84
Jams in the ADF ............................................................................................................ 86
Entering the ADF ...................................................................................................... 86
In the ADF ..... .. .. ........................... .. .. ............. ... .. .......................... ... .. ....................... 87
Opening top cover during scanning .................. .......................... .. ......................... ..88
Jammed due to missing scan media or poor positioning in the ADF .......................88
Jams under the print cartridge .......................................................................... ............. 88
Jams behind the upper front door and the rear output bin door ..................................... 90
Before reaching the standard output bin ............................ ......................................90
Exiting to the standard output bin .................................................................................. 94
Jams behind the rear output bin door .............. .. ........................... .. ........................... .. ..95
Jams in the multipurpose feeder .......................................................... .......................... 97
Jams in the tray 1 area .................................................................................................. 98
Jams in the tray 2 area .................................................................................................. 99
Jams inside a tr a y aft e r clearing the me ta l stop ........... ........................... .. .. ............. ... . 100
Jams under the MFP ................................. ................................................................... 101
Chapter 5: Maintenance ...........................................................................104
Conserving supplies ..................................................................................................... 104
Maintaining your MFP .................................................................................................. 104
Ordering supplies ................... ........................ ........................ ...................................... 104
Ordering a pick roller assembly ............................................................................. 104
Ordering a sep a r a to r p ic k roller .. .. ....................................... ... .. .......................... ... . 104
Ordering a print cartridge ....................... .. .......................... .. ......................... ......... 105
Storing the print cartridge ............... .............................................................................. 105
Replacing the print cartridge ........................................................................................106
Removing the used print cartridge .................... ..................................................... 106
Cleaning under the print cartridge .......................................................................... 107
Installing the ne w p rin t ca rt ridge ............................................................................ 1 0 8
Recycling Lexmark products ...................... .. ............................ .. .................................. 110
Cleaning the printhead lens .................................... .. ............................. ......................111
Replacing the pick roller assembly and the separat or pick roller ............... ..................112
Cleaning the ADF ......................................................................................................... 117
Cleaning the ADF window ............................................................................................118
Cleaning the scanner flatbed .................................... ........................... .. ......................120
5
Contents
Chapter 6: Troubleshooting .....................................................................121
Solving basic MFP problems ........................................................................................ 121
Solving printing problems ............................................................................................. 122
Solving print quality problems ...................................................................................... 126
Solving fax problems .................................................................................................... 132
Solving ADF problems ................................................................................................. 133
Solving scanner flatbed problems ................................................................................133
Solving option problems ............................................................................................... 133
Solving network printing problems ............................................................................... 134
Solving other problems ................................................................................................ 135
Chapter 7: Administration ........................................................................136
Disabling control panel menus ..................................................................................... 136
Enabling menus ........................................................................................................... 136
Restoring factory defaults ............................................................................................ 137
Linking trays ................................................................................................................. 137
Disabling tra y lin k in g .... .. ........................................................................................ 1 3 8
Removing the MFP from an optional drawer ................................................................138
Removing optional cards ..............................................................................................139
Understanding fonts .....................................................................................................145
Typefaces an d fo n ts ............ .. ............. ... .. ............. .. ........................... .. ................... 14 5
Weight and style ........................ ........................ ............................................. ..145
Pitch and poin t s iz e ........... ... ....................................... .. ... ............. .. .. ............... 146
Bitmapped and scalable fonts ............................................................ .. ..................147
Resident fonts ........................................................................................................148
Chapter 8: Using the MFP control panel and menus .............................154
Understanding the MFP control panel ............ .............................................................. 154
Home screen ............................................ ........................ ......................................155
Buttons ................................................................................................................... 155
Menus .......................................................................................................................... 158
Menu tree ................ .. ........................... ............................ .. .................................... 158
Administration ........................................................................................................ 164
Paper Menu ......................................................................................................164
Default Menus .................................................................................................. 168
Print Reports .................................................................................................... 201
Network/US B ............ ............ ............. ............. ........... ............. .............. ........... . 202
6
Contents
Copy ...... .. ........................... .. .. .............. .. .. .......................... ... .. ............. .. ... ............ 211
Fax ......................................................................................................................... 215
E-mail ..................................................................................................................... 219
Print/Profi les ............. .................. ................. .................. ............... .................. ........ 223
Profiles ............................................................................................................. 223
Managing shortcuts - creating, entering, deleting ...................................................... ..224
Creating a fax shortcut ........................................................................................... 224
Creating an e-mail or FTP shortcut ........................................................................ 224
Entering shortcuts .................................................................................................. 224
Deleting shortcuts .................................................................................................. 224
Chapter 9: Understanding the MFP control panel messages ...............225
MFP messages ............................................................................................................225
Index ............................................................ ................................................ 236
7

Notices

Edition not i c e
Trademarks
Licensing notice
Safety information
Cautions and warnings
Electronic emission notices
Noise emission levels
Energy Star
Laser notices
Statement of limited warranty
Notices
8
Notices

Edition notice

Edition: January 2004 The following paragraph does not apply to any country where such provisions are
inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION
AS IS WITHOUT WARRANTY OF ANY KIND , EITHER EXPRESS OR IMPLIED , INCLUDING, B UT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could incl ude technical inaccuracies or typograph ical errors. Changes are periodically made to the inf o rmation herein; these changes will be incorporated in later editions. Improvement s o r changes i n the products or the programs described may be made at any time.
Comments about this publicati on may be addressed to Lexmark International, Inc., Department F95/ 032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U. S.A. In the United Kingdom and Eire, send to Le xmark International Ltd. , Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by cal ling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0)8704 440 044. In other countries, contact your point of purchase.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, progr a m, or service that does not in fringe any existing intellectual property right may b e used inst ead. Ev aluation and verifi cation of oper ation in conjunction with other products, prog rams, or services, except those expressly designated by the manufacturer, are the user’s responsibility.
© 2004 Lexmark International, Inc. All rights reserved.
UNITED STATES GOVERNMENT RIGHTS
This software and any accomp anying document ation pro vided under this agreement are commerci al computer software and documentation developed exclusively at private expense.
Trademarks
Lexmark, Lexmark with diamond design, MarkVision, and MarkNet are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
PictureGrade and Scanback are trademarks of Lexmark International, Inc.
®
is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard
PCL Company’s designation of a set of printer commands (language) and functions included in its printer products. This mul tifunction printer (MFP) is intended to be compatible with the PCL language. This means the MFP recognizes PCL commands used in various applicat ion progr ams , and that the MFP emulates the functions corresponding to the commands.
Edition notice
9
Notices
PostScript® is a registered trademark of Adobe Systems Incorporated. PostScript 3 is Adobe Systems designation of a set of printer commands (language) and functions included in its software products. This MFP is intended to be compatible with the PostScript 3 language. This means the MFP recognizes PostScript 3 commands used in various application programs, and that the MFP emulates the functions corresponding to the commands.
Details relating to compatibility are included in the Technical Reference. The followi ng terms are trademarks or registered trademarks of these companies:
Albertus The Monotype Corporation plc Antique Olive Monsieur Marcel OLIVE Apple-Chancery Apple Computer, Inc. Arial The Monotype Corporation plc Candid Agfa Corporation CG Omega Product of Agfa Corporation CG Times Based on Times New Roman under license from The Monotype
Corporation plc, is a product of Agfa Corporation Chicago Apple Computer, Inc. Clarendon Linotype-Hell AG and/or its subsidiaries Eurostile Nebiolo Geneva Apple Computer, Inc. GillSans The Monotype Corporation plc Helvetica Linotype-Hell AG and/or its subsidiaries Hoefler Jonathan Hoefler Type Foundry ITC Avant Garde Gothic International Typeface Corporation ITC Bookman International Typeface Corporation ITC Lubalin Graph International Typef ace Corporation ITC Mona Lisa International Typeface Corporation ITC Zapf Chancery International Typeface Corporation Joanna The Monotype Corporation plc Marigold Arthur Baker Monaco Apple Computer, Inc. New York Apple Computer, Inc. Oxford Arthur Baker Palatino Linotype-Hell AG and/or its subsidiaries
Edition notice
10
Notices
Stempel Garamond Linotype-Hell AG and/or its subsidiaries Taffy Agfa Corporation Times New Roman The Monotype Corporation plc TrueType Apple Computer, Inc. Univers Linotype-Hell AG and/or its subsidiaries Wingdings Microsoft Corporation
Other trademarks are the property of their respective owner s.

Licensing notice

The MFP resident software contains:
Software de veloped and copyrighted by Lexmark
Lexmark modified softwar e licensed under the provi sions of the GNU General Pub lic License
version 2 and the GNU Lesser General Public License version 2.1
Software licensed under the BSD license and w arranty statements
Software licensed under other agreements
Click the title of the document you want to re view:
BSD License and Warranty statements
GNU General Public License
Other legal statements
The Lexmark modified GNU li censed softwar e is free softw are; y ou can redistrib ute it and/ or modify it under the terms of the licenses refe renced above. These licenses do not provide you any rights to the Lexmark copyrighted software in this MFP.
Since the GNU licensed software that the Lexmark modifications are based upon is supplied explicitly wi thout warr anty, use of the Le xmark modified vers ion is similarly pro vided with out warr anty. See the warranty disclaimers in the referenced licenses for additional details.
To obtain source code fil es for the Lexmark modified GNU licensed software, launch the drivers CD that shipped with your MFP and click Contact Lexmark.
Licensing no tice
11
Notices

Safety information

If your product is not marked with this symbol , it must be connected to an electrical outlet that is properly grounded.
CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the power cord or telephone, during a lightning storm.
The power cord must be connected to an electrical outlet that is near the product and easily accessible.
Refer service or repairs, other than those described in the operating instructions, to a professio nal service person.
This product is designed, tested, and appro v ed to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
Your product uses a laser.
CAUTION: Use of controls or adjustments or performance of procedures other than those
specified herein ma y result in hazardous radiation exposure.
Your product uses a printing process that heats the print media, and the heat may cause the print media to release emissions. You must understand the section in your operating instructions that discusses the guideli nes for selecting print media to avoid the possibility of harmful emissions.
This product contains mercury in the lamp (<5mg Hg). Disposal of mercury may be regulated due to environmental cons ider at ions . For disposal or recycling i nformation, contact your local authorities or the Electronic Industries Alliance: www.eiae.org.

Cautions and warnings

CAUTION: A caution identifies something that might cause you harm.
Warning: A warning identifies something that might damage your MFP hardware or softwa re.

Electronic emission notices

Federal Commu nications Commission (FCC) compliance information statement
The Lexmark X422 MFP, Type 7001-001, has been tested and found to comply with the limits for a Class A digital de vic e, pur suant to Part 15 of the FCC Rules. Oper ation is subject t o the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial envir onment. This equipment gener ates , uses , and
Safety information
12
Notices
can radiate radio frequency energy and, if not installed and used in accordance with the inst ructi on manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.
The manufacturer is not responsible for any radio or television int erference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a
Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 12A2405 f or USB att ach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Industry Canada compliance st atement
This Class A digital apparatus meets all requirements of the Canadian Interference -Causi ng Equipment Regulations.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 89/336/ EEC, 73/23/EEC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnet ic compatibility and safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment.A declaration of conformity with the requirements of the directiv es has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France.
This product satisfies the Class A limit s of EN 55022 and safety requirements of EN 60950.
Radio interference notice
Warning: This is a Class A product. In a domestic environment, this product may cause rad io
interference, in which case, the user may be requi red to take adequate measures.
Electronic emission notices
13
Notices

Noise emission levels

The followi ng measurements wer e made in accordance wit h ISO 7779 and reported in conformance with ISO 9296.
1-meter average sound pressure, dBA
Printing (simplex) 51 Copying from the automatic document feeder 52 Scanning from the automatic document feeder 47 Idling 30

Energ y Star

The EPA ENERGY STAR Office Equipment program is a partnership effort with office equipment manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation.
Companies participating in this program introduce product s that power down when they are not being used. This featur e wil l cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program.
As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Noise emission levels
14
Notices

Laser notices

Laser advisory label
A laser notice label may be affixed to this MFP as shown:
Laser statement
The MFP is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The MFP contains internally a Class IIIb (3b) laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770-795 nanometers. The laser system and MFP are designed so there is never any human access to laser radiation abo ve a Class I level during normal operation, user maint enance, or prescribed service condition.

Statement of limited warranty

Lexmark International, Inc., Lexington, KY This warranty applies to the United States and Canada. F or customers outside the U .S . and Canada,
refer to the country-specific warranty information that came with your MFP.
Laser notices
15
Notices
Lexmark X422
This Statement of Limited Warranty applies to this product i f it w as originally purc hased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as Remarketer.
Warranty Lexmark warrants that this product:
Is manufact ured from new parts, or new and serviceable used parts, which perform like new parts
Is free from defects in material and workmanship
Conforms to Lexmarks official published specifications
Is in good working order
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair without charge.
If this product is a f eature or option, this statement applies only when that f eature or option is used with the product for which it was designed. To obtain warranty service, you may be required to present the feature or option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is avail a ble to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user.
Warranty service The warranty period is 12 months and starts on the date of original purchase as shown on the
purchase receipt. To obtain warranty service you may be required to present proof of original purchase. Warranty
service will be provided at a Lexmark designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the
property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining war ranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not incl uded in w arranty se rvice, or damaged be yond repair . Also , such pr oduct must be free of any legal obligation or restrictions that prevent its exchange.
Before y ou present this product for warranty service, remove all prog rams, data, and removable storage media.
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, please contact Lexmark at 1-859-232-3000, or on the World Wide Web at http://support.lexmark.com.
Remote technical support is provided for this product throughout its warranty period. Lexmark offers a variety of extended warranty prog rams that incl ude an extension of technical support. For pro ducts no longer covered by a Lexmark warranty, technical support may only be available for a fee.
Statement of limited warranty
16
Notices
Extent of warranty
We do not warrant uninterrupted or error-free operation of a product. Warranty service does not include repair of failures caused b y:
Modification or attachments
Accidents or misuse
Unsuitable physical or operating envi ronment
Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
Operation of a product beyond the limit of its duty cycle
Fai lure to have installed a maintenance ki t as specified (if applicable)
Use of printing media outside of Lexmark specifications
Use of other than Lexmark supplies (such as toner cartr idges, inkjet cartridges, and ribbons)
Use of other than Lexmark product or component
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD.
Limitation o f lia b i lity
Your sole remedy under this Statement of Limited Warranty is set forth in this section. For any claim concerning performance or nonperformance of Le xmark or a Remarketer for this product under this Statement of Limited Warranty, you may recover actual damages up to the limit set forth in the follow ing paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the greater of 1) $5,000 or 2) the amount you paid for the product that caused the damages. This limitatio n of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. In no event will Lexmark be liable for any lost profits, lost savings, incidental damage, or other economic consequential damages. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to any de v elop er of materials supplied to Lexmark. Le xmark’s and the developers limitations of remedies are not cumulative. Such developer is an intended beneficiary of this limitation.
Statement of limited warranty
17
Notices
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions con tai ned in this statement may not apply to you.
This warranty giv e s y ou speci fic legal rights . You may also have other rights which vary from state to state.
Statement of limited warranty
18
1

Overview

The following illustrations show the standard Lexmark X422 multifunction printer (MFP), the MFP configured with an optional 250-sheet dr awer, and the MFP configured with a 500-sheet drawer.
Standard MFP
Optional 250-sheet drawer
Note: You may only use one of the optional drawer s at a time.
Optional 500-sheet drawer
Overview
19
2

Printing, copying, faxing, and scanning

This chapter provides examples of typical jobs, as well as information on avoiding jams , printing certain types of jobs, and canceling a print job from the control panel.

Tips on storing media

There are two types of media scan media and print media. Scan media is what is placed in the automatic document feeder (ADF) or on the scanner flatbed. Some types of scan media cannot be run through the ADF, so it has to be placed on the scanner flatbed.
Print media, which is paper, card stock, transparencies, labels, and envel opes, is loaded into print media sources which are the trays and the multipurpose feeder. Card stock, transparencies, labels, and envelopes are sometimes referred to as specialty media.
Store your print media properly. For more information, see Storing print media in Media
specifications and guidelines.

Scanning information

Avoiding jams when scanning

Place scan media in the appropriate place either the automatic document feeder (ADF) or the scanner flatbed. If y ou are unsure if your document will cause a jam in the ADF, we recommend that you scan it using the scanner flat bed.
The ADF only accommodates paper in the fol lowing sizes: A4, A5, JIS B5, folio, letter, legal, executive, statement. The ADF can handle paper weights up to 60–120 g/m
You may place up to 50 sheets of 20 lb paper in the ADF. Some tips for scan media to a void jams in the ADF are:
Do not load wrinkled, creased, damp, or curled scan media.
Do not overload the ADF. The ADF can accommodate 50 sheets of 20 lb paper.
Do not force a stack of scan media under the stack height limiter.
2
(16–32 lb).
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The followi ng cannot be fed by the ADF:
Paper with clip or staple attached
Paper with ink not totally dry
Paper with inconsistent thickness, such as envelopes
Paper with wrinkles, curls, folds, or tears
Paper that is too large or too small (use the scanner flatbed instead)
Paper with an odd (non-rectangular) shape
Paper with perforations on its side
Tracing paper, coated paper, carbonless paper
Items other than papers, such as cloth, metal, or overhead projector (OHP) film
Notched paper
Photographic paper
Very thin paper

Scanning to e-mail or FTP

Note: You must set up e-mail and FTP before you can use them. See E-mail/FTP
Settings for information about setting up e-mail and FTP.
You can scan a document directly to an e-mail address or File Transfer Protocol (FTP) site. This section describes the settings and options available. Once you have built a To: list and chosen the settings you wa nt, press Start to begin scanning at any time.
Note: FTP is the protocol used across a network for exchanging files.

Build a To: list

You can add multiple e-mail recipients, or one FTP destination, to the To: list.
Search for name
Press E-mail, highli ght Search for name, and press the Select button . Use and the navigation arrow buttons to enter the name you are looking for. When you have entered the name or the first part of the name, highlight Find and then press . When the results are displayed, use the up and down arrows to highlight the name you want, and then press ✓.
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Printing, copying, faxing, and scanning
Manual e-mail addresses
Press E-mail, highlight Manual e-mail address, and then press . Use and the navigation arrow buttons to enter the recipient’s e-mail address. You can enter multiple e-mail addresses by separating each address with a comma. Highlight Done, and then press to return to the E-ma il menu.
Manual FTP address
Press E-mail, highlight Manual FTP address, and then press . Use and the navigation arrow buttons to enter the FTP address. You can only enter one FTP address. Highlight Done, and then press to return to the E-mail menu.
View To: list
Press E-mail, and then highlight View To: list to vi ew the li st y ou hav e bui lt to v erify you hav e the correct recipients. If you need to remove a recipient, use the up and down arrow buttons to highlight the recipient’s address, and then press to select that recipient. Use the navigati on arrow bu ttons to highlight Delete, and then press to delete the recipients name from the To: list.
Once you bui ld a To: list, you can sav e it for future use . Use the navigation arrow buttons to highlight Save List, and then press ✓. The To: list is saved as a shortcut, and the new shortcut number is displayed. You can change the name and number of the shortcut by browsing to the IP address or host name of the MFP. Save the change and continue with processing the e-mail.
Specify original size
To specify the original size of your scan, use the navigation arrow buttons to highlight Options fro m the E-mail menu, and then press . Use the navigation arrow buttons to highlight What will be scanned, and then press ✓. Press the left or right arrow until you see the size you need.
Specify orientation
To specify the orientation of your scan, use the navi gation arrow buttons to highlight Options from the E-mail menu, and then press . Use the navigation arrow buttons to highlight What will be scanned, and then press ✓. Press the down ar ro w until Orientation is highlighted, and then pres s the left or right arrow to select portrait or landscape orientati on.
Specify content
To specify the type of content on your original document, use the navigation arrow buttons to highlight Options from the E-mail menu, and then press . Use the navigation arrow buttons to highlight What will be scanned, and then press . Press the down arrow until Content is highlighted. Press the left or right arrow to choose the content type that matches your original document. Choose among Text/Graphics, Photo, and Text.
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Specify format
To specify the format in which your scans are sent, use the navigation arrow buttons to highlight
Options from the E-mail menu, and then press . Use the navigation arrow buttons to highlight What will be sent, and then press . Press the down arrow until Format is highlighted. Pr ess the
left or right arrow to choose the type of file t o be attached to your e-mail. Choose among PDF, PS, TIFF, and JPEG. For information on these types, see Format.
Set darkness
To adjust the resolution of your scanned documents, use the navigation arrow buttons to highlight
Options from the E-mail menu, and then press . Use the navigation arrow buttons to highlight What will be sent, and then press . Press the down arrow until Darkness is highlighted. Press
the right arrow to increase the darkness or the left arrow to decrease the darkness.
Set resolution
To adjust the resolution of your scanned documents, use the navigation arrow buttons to highlight
Options from the E-mail menu, and then press . Use the navigation arrow buttons to highlight What will be sent, and then press . Press the down arrow until Resolution is highlighted.
Press the right arrow to increase the resolution, or the left arrow to decrease the resolution. The higher the resolution you choose, the larger the file size is.
Note: Color impacts the resolution range. See Color in What will be scanned for more
information.
Enter a subject line
To enter a unique subject line, use the navigation arro w butt ons to highli ght Options from the E-mail menu, and then press . Use and the navigation arrow bu ttons to type the subj ect. Highlight Done, and then press to return to the E-mail menu Options screen.

Scanning to PC

Create a Scan Profile

A scan profile includes important information about your original document and presets the MFP control panel to those settin gs. The ScanBack Utility is an easy way to create Scan Profiles. You can also browse to the IP address or host name of the MFP to create Scan Profiles.
Use ScanBack utility
The ScanBack Utility is shipped on the drivers CD.
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Step 1: Set up your Scan Profile
1 Launch the ScanBack Utility. If you installed the software using the default directories , click
à Programs à Lexmark à ScanBack à ScanBack Utility.
Start
2 Select the MFP you w ant to use. I f none are l isted, see your support person to obtain a li st, or
click the Setup button to manually search for an IP address or hostname. You must select an MFP to continue creating a profile.
3 Follow the instructions on the screens to def ine the type of document being sca nned and the
kind of output you want to create. Available settings are determined by the capabilities of the MFP you select.
4 Make sure to check:
Show MFP Instructionsif you want to view or print the final directions
Create Shortcutif you want to save this group of settings to use again
5 Click Finish. A dialog box displays your scan profile information and the status of the
received images.
Step 2: Scan your original documents
1 Locate the MFP you specified in the scan profile. 2 Load all pages face up in the ADF or face down in the scanner flatbed. See Loading scan
media in the ADF and Loading scan media in the scanner flatbed for more information
and illustrations for orientation.
3 On the control panel, press Print/Profiles. 4 Press the down arrow until Profiles is highlighted, and then press ✓. 5 Press the down arrow until your profile name is highlighted, and then press to start
scanning.
Note: If you are using the scanner flatbed, observe the co ntrol panel to see mess ages. If
prompted to choose Scan Next Page, Done, or Cancel, place the next page on the scanner flatbed, highlight Scan Next Page, and then press to continue scanning. Highlight Done and press when all the pages have been scanned.
6 Return to your computer . Your output file is sav ed in the speci fied dir ectory or launched in the
application you specified.
Use the Web pages
The Web pages are stored in your MFP.
Note: If the pages you browse to are blank, see page 135.
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Printing, copying, faxing, and scanning
Step 1: Set up your Scan Profile
1 Type the IP address or host name of the MFP in the URL f ield of y our browser, and then press
Enter.
2 Click Scan to Profile. 3 Click Create Scan Profile. 4 Select your scan settings. For more explanation about the settings, see Custom Scan
Profile settings on page 26.
5 Click Next.
Note: Some versions of Windows operat ing systems have f irewalls enab led. Contact your
support person for assistance with the fir ewall.
Step 2: Select a storage location
1 Specify a path and file name for saving the scan output file to your computer. For example,
browse to your desktop, find the appropriate directory, and type in a file name.
2 Assign a Profile Name. This is the name that appears in the profile list on the MFP control
panel.
3 Click Submit. A Scan Profile window appears on your desktop indicating that your computer
is waiting to receive the scan output file.
Step 3: Scan your original documents
1 Locate the MFP you specified in the scan profile. 2 Load all pages face up in the ADF or face down in the scanner flatbed. See Loading scan
media in the ADF and Loading scan media in the scanner flatbed for more information
and illustrations for orientation.
3 On the control panel, press Print/Profiles. 4 Highlight Profiles, and then press ✓. 5 Press the down arrow until your Profile Name is highlighted, and then press Select to start
scanning.
Note: If you are using the scanner flatbed, observe the co ntrol panel to see mess ages. If
prompted to choose Scan Next Page, Done, or Cancel, place the next page on the scanner flatbed, highlight Scan Next Page, and then press to continue scanning. Highlight Done and press when all the pages have been scanned.
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Printing, copying, faxing, and scanning
6 Return to your computer when the job is finished. The job status window changes to Image
Received. Once your scan output file appears in the list, you can select it and launch an application to open the file.
Note: Scan Profiles are not stored. Once the window is closed, the associated profile is
removed from the control panel list.
Custom Scan Profile settings
Menu Settings Description
Quick Setup Custom Lets you customize the scan job settings.
TextBW - PDF TextBW - TIFF Text/GraphicsBW - PDF Text/GraphicsColor - PDF PhotoColor - JPEG PhotoColor - TIFF
Format Type JPEG, PDF, TIFF and PS Determines the final output format of the scanned
Content Text, Text/Graphics, Photo Describes the content of the original documents being
Color Color (24 bit), Gray (8 bit),
BW (1 bit)
Resolution -- ————————— ++
A range is provided.
Original Size A4, A5, JIS B5, Letter, Legal,
Executive, Folio, Statement, (3 x 5 in.) Photo, (4 x 6 in.) Photo, Business Card
Lists preset formats.
Lets you customize the brightness, set the size of
your original documents, and the orientation of your scan file output.
document.
scanned. Describes the color scale of the original documents
being scanned. BW is Black and White. Sets the resolution of the scanned document output
file. Use the left and right arrow buttons to move through
the range. Tells the scanner the scan media size of the original
documents being scanned.
Orientation Portrait, Landscape Determines the orientation of your scanned document
output file.
Compression JPEG, Zlib, Packbits,
CCITT G4, None
Darkness A scale of 1 to 9 with 1 being
the lightest setting and 9 being the darkest.
JPEG Quality A scale of 5 to 90 with 5 being
the least amount of quality and 90 being the best.
There are different compression types for each format.
To lighten or darken text and images on the printed page.
As the JPEG Quality increases, the size of the output file increases also.
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Custom Scan Profile fields within the menus
Field Settings Description
Save to Type in the path or browse to the
location
Profile Name Type in a unique name Name that appears in the MFP control panel.
Path where scanned file is to be located.
Select this name in the MFP control panel to activate the scan profile.

Copying information

Making copies

Load pages to be copied either face up in the automatic document feeder (ADF) or fac e down on t he scanner flatbed. (See Loading scan media in t he ADF and Loading scan media in the scanner
flatbed for more information.) This section describes the different settings available for copy jobs.
Once you have chosen the settings you want, press Start to begin copying.
Note: If the MFP is processing a job, y ou may interrupt t o make a cop y. See Interrupting
a job to make a copy for more info rmation .

Quick copies

To make one copy of a document, load your original document s into the ADF, or place your first original on the scanner flatbed, and press Start. The device automatically enters Copy mode and begins copying.

Select number of copies

To select the number of copies f or y our jo b, from the Home screen, type the n umber of copi es on the keypad. The device automatically enters Copy mode. From any other screen, press Copy, and then type the number of copies using the numeric keypad. You can also highlight Copies on the control panel, and then press the left or right arrows to increase or decrease the number of copies.

Specify copy from size

To specify the original size scan media you ar e cop ying fr om, press Cop y, press the down arrow until Copy From is highlighted, and then press the right or left arrow until y ou see the si ze you need.
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Printing, copying, faxing, and scanning

Set copy to size

To choose the size print media your copies will be made on, press Copy, press the down arrow until Copy To is highlighted, and then press the right or left arrow until you see the size you need. Your original document is automatically scaled up or down to fi t the Copy To print media size.

Set collation

To enable or disable collation f or mul tiple page jobs, press Copy, press the down arro w un til Collate is highlighted, and then press the right or left arr ow to turn collate on or off. Collation orders your multiple page job as 1, 2, 3, 1, 2, 3, 1, 2, 3 rather t han 1, 1, 1, 2, 2, 2, 3, 3, 3.

Set scale

To set the scale of your copies in terms of a percentage of your original document, press Copy, press the down arrow until Scale is highlighted, and then press the right arrow to increase the output scale, or the left arro w button to decrease the output scale.

Set darkness

To adjust the darkness of your copies, press Copy, press the down arrow until Darkness is highlighted, and then press the right arr ow t o increase the darkness, or the l eft arro w to dec rease the darkness.

Specify conte n t

To specify the type of content contain ed in y our original document, press Copy, press the down arrow until Options is highlighted, and then press . Use the left and right arrow buttons to choose the content type that matches your origina l document. Choose among Text/Graphics, Photo, and Text.

Set the duplex feature

To turn duplex copying on or off , press Cop y, press the down arrow until Options is highlighted, and then press . Press the down arrow button until Duplex is highlighted. Use the left and right arrow buttons to set duplexing to off, long edge, or short edge.
Note: To copy double-sided original documents, you must use the scanner flatbed, and
scan each side.
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Set paper saver

You can choose to save paper by arranging more than one copied page per output sheet. To access this feature , press Cop y, press the down arro w until Options is highlighted , and then press . Press the down arrow until Paper Saver is highlighted, and then press the left or right arrow until you see the paper saver format you want.

Set margin shift

You can adjust the margin on your copies to provi de extra margin width for binding. Press Copy, press the down arrow until Options is highlighted, and then press . Press the down arrow until Margin Shift is highlighted, and then press the left or right arrow until you see the extra width you want for the margin, from 0.25 to 2 inches.

Set time stamp

To enable or disable the time and date stamp on y our copi es, pres s Copy, press the down arrow until Options is highlighted, and then press ✓. Press the down arrow until Time Stamp is highlighted, and then press the left or right arro w to turn Time Stamp on or off. Time stamp prints the current time and date in the upper left corner of your copies, i f the device has previously been set to the current time.

Set overlay

Choose a text to be displayed in gray background lettering on your copies. Press Copy, press the down arrow until Options is highlighted, and then press . Press the down arrow until Overlay is highlighted, and then press the left or right arrow until you see the overlay message you want. Standard selections are Urgent, Confidenti al, Copy, Draft, and Custom.
You can also create a custom overlay through the Web page which appears on the control panel once youve created it. Custom is the word on the control panel for you to select, but the overlay message prints the text you created. See Overlay for mo re information.

Examples of typical jobs

The following examples show how to change the settings to perform specific copying jobs. If you are using the scanner flat bed, follow the control panel messages. If prompted to Scan Next
Page, place the next page on the scanner flatbed and then press Start or to continue scanning. Highlight Done and press when all pages are scanned.
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Printing, copying, faxing, and scanning
Job 1: single page
1 Place the document face down on the scanner flatbed or face up in the ADF. See Loading
scan media in the ADF and Loading scan media in the scanner flatbed for more
information and illustrations for proper orientation.
2 Press Start.
Job 2: mixed content
Make eight copies of a two page, letter size document containing one illustrati on.
1 Load all pages face up in the ADF. See Loading scan media in the ADF for more
information and illustrations for proper orientation.
2 Press Copy. 3 Press 8 on the keypad. 4 Press the down arrow until Options is highlighted, and then press ✓. 5 Press the left or right arrow button until Text/Graphics appears. Content is highlighted. 6 Press Start.
Job 3: use paper saver
Make three copies of a four page document which contains only photographs, but minimize paper usage.
1 Load all pages face up in the ADF. See Loading scan media in the ADF for more
information and illustrations for proper orientation.
2 Press Copy. 3 Press 3 on the keypad. 4 Press the down arrow until Collate is highlighted, and then press the left or right arrow until
you see On.
5 Press the down arrow until Options is highlighted, and then press ✓. 6 Press the left or right arrow until you see Photo. Content is highlighted. 7 Press the down arrow until Paper Saver is highlighted, and then press t he left or right arro w
until you see 4 on 1 port.
8 Press Start.
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Printing, copying, faxing, and scanning
Job 4: two-sided (duplex) copies from one-sided originals
Make a legal size , tw o page do cument fit on a dupl exed, letter siz e page for insertion into a standard size notebook. The original documents contain several graphics as well as text.
1 Load all pages face up in the ADF. See Loading scan media in the ADF for more
information and illustrations for proper orientation.
2 Press Copy. 3 Press the down arrow until Copy From is high lighted. 4 Press the left or right arrow until you see Legal. 5 Press the down arrow until Options is highlighted, and then press ✓. 6 Press the left or right arrow until you see Text/Graphics. Content is highlighted. 7 Press the down arrow until Duplex is highlig hted. 8 Press the left or right arrow until you see Long Edge. 9 Press Start.
Job 5: enlarge copies
Enlarge a black and white drawing so you can see it better and make annotations.
1 Place the document face down orient ed properly on the scanner flatbed. See Loading scan
media in the scanner flatbed for more information and ill u strations for proper orientation.
2 Press Copy. 3 Press the down arrow until you see Scale. 4 Press and hold the right arrow to move quickly through the scale. 5 Release the button when 125% appears on the display. 6 Press the down arrow until Options is highlighted, and then press ✓. 7 Press the left or right arrow until you see Text. Content is highlighted. 8 Press Start.

Using Duplex with your scan original for a two-sided copy

If you have a two-sided scan media original copy and want to make a two-sided copy of it:
1 Open the scanner flatbed cover. See page 47 for an illustration. 2 Place the original document face do wn on the scanner flatbed and close the cover. 3 Press Copy.
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Printing, copying, faxing, and scanning
4 Press the down arrow button until Options is highlighted, and then press ✓. 5 Press the down arrow button until Duplex is highlighted. 6 Use the left and right arrow buttons to set Duplex to either Long Edge or Short Edge. For
more information on long edge and short edge, see the illustrations on page 61.
7 Press Start. The first side is scanned. 8 Open the scanner flatbed cover, turn the original document over, close the cover, highlight
Scan Next Page, and press ✓.
9 Highlight Done, and press ✓.

Interrupting a job to make a copy

Unless disabled by your support person, printing may be interrupted to make a copy quickly.
1 Press the Stop button to stop the MFP. 2 Load the original document face up in the ADF or face down in the scanner flatbed. See
Loading scan media in the ADF and Loading scan media in the scanner f latbed for more
information and illustrations for orientation.
3 Press the right arrow button to highl ight Insert immediate copy job, and press
✓.
4 Set any values for Copies or any other setting that you want. 5 Press Start.
Scanning ... appears and the copy prints.

Canceling a copy

Once you hav e started a copy job , if you need to cancel it, use the na vigation ar row b uttons to highlight Cancel, and then press ✓.

Faxing information

To send a quick fax, see Quic k fax. For all other fax procedures, you must press the Fax button to enter the Fax menu.

Quick fax

If you have a fax destination stored as a shortcut, you can send a fax to that destination very quickly from the Home screen. Press #, and then enter the shortcut number on the numeric keypad. Load
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Printing, copying, faxing, and scanning
your original documents face up in the ADF, or place your first original document f a ce down on the scanner flatbed, and then press Start.

Sending faxes

Your MFP can fax to single or multiple recipients. You can send faxes im mediately, or schedule them to be sent at a later time. Load pages to be faxed either face up in the ADF or face down on the scanner flatbed. This section describes the different settings available for fax jobs. Once you have built a Fax To: list and chosen the settings you want, press Start to begin faxing.

Build a Fax To: list

You can add multiple recipients to the Fax To: list. For each recipient, use the numeric keypad to enter the phone number and any special dialing codes, or # and the shortcut number. The “||” button represents a dial pause.
Press after you enter each phone number if you have another number to enter. The Fax To: list scrolls up to give you space for your next entry.
To add a recipient stored as a shortcut, highlight Search and press . Search for your shortcut based on the recipient’s name or based on the shortcut number assigned when you first saved the shortcut. A list is presented. Highlight the numbers you want to select in the list. Each number is highlighted when a check mark appears to the left of it. Highlight Done, and then press . All numbers highlighted become shortcuts.

Save a Fax To: list

Once you build a Fax To: list, you can save it for future use. Use the navigation arrow buttons to highlight Save, and then press . The Fax To: list is saved as a shortcut, and the new shortcut number is displayed. You can change the name and number of the shortcut by browsing to the IP address or host name of the MFP.

Specify original size

To specify the original size of your fax, use the navigation arrow buttons to highlight Options from the main Fax screen, and then press . Press the left or right arrow until you see the size you want.

Set resolution

To set a resolution for your fax, use the navigation arrow buttons to highlight Options, and then press . Press the down arrow until Resolution is highlighted, and then press the left or right arrow to select the resolution you want. The higher the resolution y ou use, the longer each page takes to send.
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Printing, copying, faxing, and scanning

Specify conte n t

To specify the type of content on your original document, use the navigation arrow buttons to highlight Options, and then press . Press the down arrow until Content is highlighted. Press the left or right arrow to choose the content type that matches your original document. Choose among Text/Graphics, Photo, and Text.

Set darkness

To adjust the darkness of your fax es , use the na vigation arrow b uttons to highlight Options, and then press . Press the down arrow until Darkness is highlighted. Press the right arrow to increase the darkness or the left arrow to decrease the darkness.

Manual Fax

If your MFP shares a phone line with a telephone through the use of a line spli tt er, you can use manual fax to begin sending or receiving faxes after beginning a phone call.
To enter manual fax mode, press Fax. Highlight Options and press . Highlight Manual Fax and press ✓.
You can also begin manual fax b y pressing # and then 0 from the Home screen. Within manual fax:
Highlight Begin Scanning and press ✓ to scan and transmit a single page on the scanner flatbed, or all scan media loaded in the scanner ADF.
Highlight Prescan and press ✓ to scan multiple originals one at a time on the scanner flatbed. Highlight Scan Next Page and press to scan each new page, and then highlight Done and press ✓ to transmit all pages.
Highlight Begin Receiving and press ✓ to begin receiving an incoming fax.

Examples of typical fax jobs

Job 1: one page
1 Place the document face down on the scanner flatbed or face up in the ADF. 2 Press Fax. 3 Enter the fax recipi ent phone number on the numeric keypad. 4 Press Start.
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Printing, copying, faxing, and scanning
Job 2: multiple pages
1 Load all pages face up in the ADF. 2 Press Fax. 3 Enter the fax recipi ent phone number on the numeric keypad. 4 Press Start.
Job 3: text/graphics content
1 Load all pages face up in the ADF. 2 Press Fax. 3 Enter the fax recipi ent phone number on the numeric keypad. 4 Use the navigation arrow buttons to highlight Options, and then press . Press the down
arrow until Content is highlighted. Press the left or right arrow until you see Text/Graphics.
5 Press Start.
Job 4: photo
1 Place the photo face down on the scanner flatbed. 2 Press Fax. 3 Enter the fax recipi ent phone number on the numeric keypad. 4 Use the navigation arrow buttons to highlight Options, and then press . Press the down
arrow until Content is highlighted. Press the left or right arrow until you see Photo.
5 Press the down arrow until Resolution is highlighted. Press the right arrow until you see
Super Fine.
6 Press Start.

Canceling fax jobs

You may cancel pending or incoming faxes, or faxes that are currently transmitting.
Canceling a pending or currently transmitting fax job
1 Press Stop. 2 Press the down arrow button until you highlight Cancel Faxes, and then press ✓.
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Printing, copying, faxing, and scanning
3 Press the down arrow b utton unt il you r each the f ax job number y ou sent. Press to highlight
it. A number is highlighted when an x appears to the left of it.
Note: If you want to cancel more than one fax job at this point, highlight other fax job
numbers in this list.
4 Press the left arrow button to highlight Delete, and then press ✓.
Canceling fax(es). appears on the control panel.
Canceling an incoming fax job
Once you hear the ringing tone of an incoming fax, notice that the Receiving message appears on the control panel. Once you see this message:
1 Press Stop. 2 Press the down arrow button until you highlight Cancel Faxes, and then press ✓. 3 Press the down arrow button until you reach Incoming fax. Press to highlight it. It is
highlighted when an x appears to the left of it.
4 Press the left arrow button to highlight Delete, and then press ✓.
Canceling fax(es). appears on the control panel.

Printing information

Avoiding jams when printing

If you select appropriate print media (paper, transparencies, label s, and card stock) fo r your MFP, youre helping to have trouble-free printing. See Print media gui delines for more information.
Note: We recommend that you try a limited sample of any print media you are considering
using with the MFP before purchasing large quantities.
By carefully selecting print medi a and loading it properly, you should be able t o a vo id most jams . See the follo w ing for instructions on loading and using print media:
Loading the standard tray or the optional 250-sheet tray
Loading the optional 500-sheet tray
Using and loading the multipurpose feeder
If you do experience a jam, see Clearing jams for instructions.
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Printing, copying, faxing, and scanning
The followi ng hints can help you avoid jams :
Use only recommended print media. See Print media guidelines for more information. Refer to the Card Stock & Label Guide availa ble on the Lexmark Web site at www.lexmark.com/publications for more information about which print media provides optimum results for your printing environment.
If you need detaile d inf ormation bef ore purchasi ng large quantit ies of customiz ed print media, refer to the Card Stock & Label Guide.
Do not load wrinkled, creased, damp, or curled print media.
Flex, fan, and straighten print media before you load it. If jams do occur with print media, try
feeding one sheet at a time through the multipurpose feeder.
Do not overload the print media sources. Make sure the stack height does not exceed the maximum height indicated by the labels in the sources.
Do not use print media that you have cut or trimmed.
Do not mix print media sizes, weights, or types in the same print media source.
Make sure the recommended print side is face down when loading all trays, and the
recommended print side is face up when loading the multipurpose feeder.
Keep print media stored in an acceptable environment. See Storing print me dia for more information.
Do not remove trays during a print job.
Push all trays in firmly after loading them.
Make sure the guides in the trays are properly positioned for the size print media you have
loaded. Make sure the guides are not placed too tig htly against the stack of print media.
Card stock must fed from the multipurpose feeder and exit to the rear output bin. See Using
the rear output bin for more information.
Envelopes may be sent to the standard output bin; however, if the envelopes exit to the rear output bin there is less curl.
Make sure all cables that connect to the MFP are correctly attached, so they do not interfere with the rear output bin. Refer to the Setup Guide for more information.

Sending a job to print

Printing from a Windows environment
1 Load print media. (See Loading print med ia for more informa tio n . ) 2 From your application, open the file you want to print. 3 From the File menu, select Print Setup. 4 Verify the X422 is selected in the Print Setup dialog box.
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Printing, copying, faxing, and scanning
5 In the Print Setup dialog box, c li ck Properties, Options, or Setup (depending on the
application), select the print media type and size, and then click OK.
6 Click OK or Print.
Printing from a Macintosh computer
1 Load print media. (See Loading print med ia for more informa tio n . ) 2 From your application, open the file you want to print. 3 From the File menu, select Page Setup. 4 Verify the X422 is selected in the dialog bo x.. 5 From the Paper menu, select the page size you are using, and then click OK. 6 From the File menu, click Print.

Printing the menu settings page

The menu settings page shows information including:
Current settings for each of the menu items for all menus
Cartridge information
A list of installed options and features
Installed MFP memory
Device statistics
Print a menu settings page to revie w the def ault print, f ax, cop y, and e-mail settings, and to verify that MFP options are installed correctly.
1 Make sure the MFP is on. 2 Press the Administration (key) button. 3 Press the right arrow button to highl ight Print Reports, and then press ✓. 4 Press again to select Menu Settings Page.
Note: With the Menu Settings Page, you can verify:
that the amount of memory installed is correctly listed under “Device Information.
that the trays are configured for the sizes and types of print media you loaded.
that the network information and server information are correct.
that the options you installed are correctly listed under Installed Features.
If an option you installed is not l isted, turn the MFP off, unplug the power cord, and reinstall the option. Refer to the Setup Guide for information on installing options.
Printing information
38
Printing, copying, faxing, and scanning

Printing a font sample list

To print samples of all the fonts currently available for your MFP:
1 Make sure the MFP is on. 2 Press the Administration (key) button. 3 Press the right arrow button to highl ight Print Reports, and then press ✓. 4 Press the down arrow button until you reach Print Fonts, and then press ✓. 5 Press the down arrow button until you reach either PCL Fonts or PS Fonts.
Select PCL Fonts to print a listing of the fonts available to the PCL emulator.
Select PS Fonts to print a listing of the fonts a vailable to the PostScript 3 emulator.
6 Press ✓.
The message Printing Font List appears.

Canceling a print jo b from the MFP control panel

If the job you want to canc el is printing or in the device print queue:
1 Press the Print/Profiles or Stop button. 2 Press the down arrow button until you reach Cancel Print Jobs. 3 Press . A list of print jobs appears. Use the up and down arrows to scroll through the list.
Highlight the job you need to cancel. Press ✓.
4 Use the left arrow butt on to highlight Delete. 5 Press . The print jobs that you highlighted are then deleted. The message Canceling
print job(s). appears.

Canceling a print job from your computer

Search on your computer for the correct screens that let you cancel or delete your print jobs.

Printing a directory list

A directory list shows all the resources stored in flash memory. To print:
1 Make sure the MFP is on and the Ready message appears on the control panel. 2 Press the Administration (key) button. 3 Press the right arrow button to highl ight Print Reports, and then press ✓.
Printing information
39
Printing, copying, faxing, and scanning
4 Press the down arrow button until you reach Print Directory , and then press ✓.
The message Printing Directory List appears and remains on the control panel until the page prints.
Print Held Jobsusing the Print and Hold function
Print Held Jobs accesses the Print and Hold function. When sending a job to the MFP, you can specify in the driver that you want the MFP to hold the job in memory. When you are ready to print the job, you must go to the MFP and use the control panel menus t o identi f y which held j ob y ou w ant to print. (See Using the MFP control pa nel and menus for information on using the control panel.)
Note: All held jobs (Reserve Print, Repeat Print, Verify Print, and Confidential) may be
deleted if the MFP requires extra memory to process additional held jobs. Confidential jobs and Verify Print jobs are deleted from MFP memory once all copies are printed.

Selecting a user name

All confidential and held jobs have a user name associated with them. If you are on a network, the user name is the same as your computer name on the network. If you are locally attached to the MFP, you must create a user name in the print driver dialog when you send the job.
To access all held jobs or confidential jobs, you must first select your user name fr om a list of user names for print jobs . When the li st is presented, use the up and do wn arrows to scroll thr ough the list. Press once you find your user name for your job.

Selecting the type of Held Job

There are four types of jobs you can hold:
Confidential Print Jobsprint a confidential job when you can be at the MFP to retrieve it
Reserve Print Jobsdela y printing a job
Repeat Print Jobsrequest extr a copies of a job at a later time
Verify Print Jobsverify one copy before printing additional copies
Confidential jobs
When you send a job to the MFP, you can enter a personal identification number (PIN) from the driver. The PIN must be four digit s using t he n umbers 1–6. The job is t hen held i n MFP memory until you enter the same four-digit PIN from the control panel and choose to print or delete the job. This ensures that the job does not print until you ret rieve it, and no one else using the MFP can print the job.

Print Held Jobs—using the Pr int and Hold function

40
Printing, copying, faxing, and scanning
Printing a confidential job
Send your job to print. From the print driver, enter your personal identification number (PIN).
Note: Your print job and PIN are retained in the MFP memory; however, if the MFP is
turned off, the confidential job is discarded.
Entering a PIN
1 Press the Print/Profiles button. 2 Press the down arrow button until Print Held Jobs is highlighted. 3 Press the button. A list of user names appears on the display. 4 Press the down arrow b u tton until y our user name is highl ight ed, and then pres s . The user
name is highlighted when a check mark appears to the left of your user name. The following prompt appears, where the field <username> is your true user name:
Enter PIN for <username>
_
5 Enter your PIN using the numeric keypad. Press ✓.
A list of all print jobs matching your user name and PIN appears on the display.
6 Select the print jobs you want to print by using the up and down arrow buttons. Press
to highlight the print job. Your selections are indicated by an X that appears to the left of t he job name. You may select more than one print job.
7 Press the left arrow button to highlight Print, and then press . A Copies screen appears.
Print Held Jobs—using the Pr int and Hold function
41
Printing, copying, faxing, and scanning
8 Select the number of copies y ou want to print by using the left and right arrow buttons or
specify the number using the numeric keypad.
9 Press . The Selected job submitted for printing. message appears.
Note: After printing the job, the MFP deletes the confidential job from memory.
Reserve Print
If you send a Reserve Print job , the MFP does not print the job immediately, but stores the job in memory so you can print the job later. Reserve Print jobs may be deleted if the MFP requires extra memory to process additional held jobs.
See Printing and deleting held jobs for more information.
Repeat Print
If you send a Repeat Print job, the MFP prints all requested copies of the job and stores the job in memory so you can print additional copies later. You can print additional copies as long as the job remains stored in memory.
See Printing and deleting held jobs for more information.
Verify Print
If you send a Verify Print job, the MFP prints one cop y and holds t he remaining c opies y ou request ed from the driver in MFP memory. Use Verify Print to examine the first copy to see if it is satisfactory before printing the remaining copi es.
See Printing and deleting held jobs if you need help printing the additional copies stored in memory.

Sending a held print job

To send a print job and hold it at the MFP:
1 From your application, click Print and select the MFP. 2 Click Properties on the Print dialog. 3 Select the Other Options tab from the Properties dialog. 4 Click Print and Hold. 5 Click the type of Held Print Job you want to send: Confidential, Verify, Reserve, or Repeat. 6 If your user name is not automatically detected, enter a user name.
For Confidential Held Print Jobs, enter a four-digit PIN (range from 1–6).
7 Click OK. 8 Click OK.
Print Held Jobsusing the Print and Hold function
42
Printing, copying, faxing, and scanning

Printing and delet ing held jobs

Once held jobs are stored in MFP memory, you can use the MFP control panel to specify what you want to do with one or more of the jobs. You can select either Confidential Job or Held Jobs (Repeat Print, Reserve Print, and Verify Print jobs), then you select your user name from a list. If you select Confidential Job, you must enter the personal identification number (PIN) you specified in the driver when you sent the job. See Confidential jobs for more information.
1 To access held jobs from the control panel, press the Print/Profi les button. 2 Press the down arrow button to highlight Print Held Jobs. Press ✓. 3 Use the up and down arrow but tons to highlight the user name on the jobs.
Note: If a confidential job exists , which i s recognizab l e in the lis t because after your us er
name a space and the word “Confidential” fol lows , y ou are pro mpted to enter y our PIN number by th e PI N request sc reen. Enter your PIN number using the n umeric keypad. See Confidential jobs for more information.
4 Use the up and down arrow but tons to scroll through the list of job names on the Pick Jobs
screen. You may highlight jobs and press to select one or more jobs. If you cannot see the entire job name use right arrow button to scroll to the end of the job name.
5 Use the navigation arrow buttons to highlight Print, and then press . The Number of
Copies query screen appears.
6 Press and release the right or left arrow b u ttons to scroll to the number of copies you want.
Press . This number of copies prints for each print job you selec ted in the list. The message Selected jobs submitted for printing. appears.
Note: If some jobs in the list are not needed, y ou may first highlight these jobs, press ✓,
and then highlight Delete and press . The message Selected jobs deleted. appears.
Print Held Jobsusing the Print and Hold function
43
3

Media specifications and guidelines

This chapter provides specif ications for each type of media that can be used with your MFP. There are two types of media scan media and print media. Scan media is what is placed in the
automatic document feeder (ADF) or on the scanner flatbed. Some types of scan media cannot be run through the ADF, so it has to be placed on the scanner flatbed.
Print media, which is paper, card stock, transparencies, labels, and envel opes, is loaded into print media sources which are the trays and the multipurpose feeder. Card stock, transparencies, labels, and envelopes are sometimes referred to as specialty media.

Scan media specifications and guidelines

Scan media source specifications

Source Scan media supported Sizes supported Weight Capacity
Scanner automatic document feeder (ADF)
Paper A4, A5, JIS B5, folio, letter,
legal, executive, statement
60–120 g/m (16–32 lb)
2
50 sheets of 20 lb paper
Scanner flatbed Paper, envelopes, labels,
transparencies, card stock, or any type of document made of paper that is flat, such as a book, magazine, map, pamphlet, or receipt
To avoid jams in the ADF, see Avoiding jams when scanning.
A4, A5, JIS B5, letter, executive, statement, 3 x 5 in., 4 x 6 in., business card
Any size that fits the scanner flatbed window, which measures 216 x 297 mm (8.5 x 11.7 in.)
Non-applicable Non-applicable

Loading scan media

You can load or place all sorts of items to be scanned to make a copy, to be scanned to e-mail, or to be scanned to fax. Based on the type o f item y ou ha ve, whether it be a stack of pages or a book, the ADF or the scanner flatbed accommodates the item.
Media specifications and guidelines
44
Media specifications and guidelines
Loading scan media in the ADF
1 Push the guides to the size you are loading. 2 Load the scan media face up in the ADF with the edge going under the stack height limiter.
Guide
Guide
Stack height limit er
3 Adjust the guides so they lightly touch the edge of the stack if you loaded a stack of scan
media.
Note: Do not force a stack of scan media under the stack height limiter. This may result
in ADF jams. The ADF can accommodate 50 sheets of 20 lb paper.
Scan media specifications and guidelines
45
Media specifications and guidelines
Orienting scan media correctly in the ADF
All scan media loads the same way, but the orientation of the printed side of your job makes a difference . Use the following illustration to show y ou ho w to t urn yo ur scan medi a bas ed on if it has a landscape orientation or a portrait orientation.
Landscape orientation
Portrait orientation
Scan media specifications and guidelines
46
Media specifications and guidelines
Loading scan media in the scanner flatbed
1 Open the scanner flatbed cover.
Scan media specifications and guidelines
47
Media specifications and guidelines
2 Position your item face down on the scanner glass with the top left corner of the item placed
at the left corner of the glass.
a For an item with portrait orientation, the item is placed this way:
Scan media specifications and guidelines
48
Media specifications and guidelines
b For an item with landscape orientation, the item is placed this way:
Note: If you load a book, note that the cov er of the scan ner flatbed aut omatically adjusts
to accommodate the depth of the book.
3 Close the scanner flatbed cover.
Scan media specifications and guidelines
49
Media specifications and guidelines

Print media specifications and guidelines

Your MFP provides high quality printing on a variety of print media. You must consider a number of things concerning print media before you print. This section provides information to help you make print media selections, how to care for the print media, and how to load it in the standard tray (250-sheet letter size tray) and the optional tray which is part of the optional 500-sheet drawer.
For detailed information about print media characteristics, refer to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications.
Specifications for print media details the types and quantities of print media you can load in each
of the sources. For more information on selecting specific print media, see Print media guidelines. We recommend that you try a limited sample of any print media you are considering using with the
MFP before purchasing large quantities. The following information refers to items in the Print media source specifications table and
provides helpful tips about print media and sources:
For weights of print media other than paper, refer to the Card Stock & Label Guide.
Capacities are for 20 lb paper, unless otherwise noted.
For more information about printing labels from tray 1 (standard tr ay), refer to the Card Stock
& Label Guide.
You can send labels and transparencies to the standard output bin; however, they may print more successfully when sent to the rear output bin.
The followi ng sizes or types of print media must exit to the rear output bin: Print media 165.1 mm (6.5 in.) or less in length
3 x 5 in. and 4 x 6 in. index cards and card stock
Envelopes may curl less if they exit to the rear output bin.
Print media specifications and guidelines
50
Media specifications and guidelines

Specifications for print media

Print media source specifications
Print media
Source
Tray 1 (standard 250-sheet tray)
Tray 2 (optional 250-sheet tray)
Tray 2 (optional 500-sheet tray)
Multipurpose feeder
supported
Paper, paper labels, transparencies
Paper only A4, A5, JIS B5,
Paper only A4, JIS B5, folio,
Pape r , e nvelopes, transparencies, card stock
Sizes supported Weight Capacity
A4, A5, JIS B5, folio, letter, legal, executive, statement
folio, letter, legal, executive, statement
letter, legal, executive
Minimum:
76.2 x 127 mm (3 x 5 in.)
Maximum: 216 x 355.6 mm (8.5 x 14 in.)
Supports all sizes listed in Supported
print media sizes.
60–90 g/m (16–24 lb)
60–90 g/m (16–24 lb)
60–90 g/m (16–24 lb)
60–199 g/m (16–53 lb)
2
2
2
250 sheets of paper 50 transparencies 100 sheets of paper labels
250 sheets of paper
500 sheets of paper
2
100 sheets of paper 10 envelopes 20 transparencies 10 sheets of card stock
Print media specifications and guidelines
51
Media specifications and guidelines
Print media output specifications
Print media
Output device
Rear output bin Paper, envelopes,
Standard output bin Paper, envelopes,
supported
labels, transparencies, card stock
labels, transparencies, card stock
Sizes supported Weight Capacity
A4, A5, JIS B5, folio, letter, executive,
60–199 g/m (16–53 lb)
2
20 sheets of paper
statement, 7 3/4 envelope (Monarch), 9 envelope, 10 envelope (Com-10 ), D L envelope, C5 env elope, B5 envelope, other envelope
2
A4, A5, JIS B5, folio, letter, legal, executive,
60–199 g/m (16–53 lb)
150 sheets of
paper statement, universal, 7 3/4 envelope (Monarch), 9 envelope, 10 envelope (Com-10), DL envelope, C5 envelope, B5 envelope, other envelope
Note: Print duplex jobs only on paper weighing 16–24 lb.
Duplex unit specifications
Exits to the standard output bin Exits to the rear output bin
Sizes supported A4, JIS B5, folio, letter, legal A4, JIS B5, folio, letter, legal Weight 60–90 g/m
2
(16–24 lb)
1
Print media exits to the rear output bin if it is open.
2
Legal size paper sent to the rear output bin stacks improperly when too many sheets accumulate.
75–90 g/m (20–24 lb)
Remove paper often from this bin.
The multipurpose feeder accepts print media withi n the following dimensions:
Minimum Maximum
Width 76.2 mm (3 in.) 216 mm (8.5 in.) Length 127 mm (5 in.) 355.6 mm (14 in.) The multipurpose feeder accepts print media within a weight range of 60–199 g/m
(16–53 lb).
2
2
1
2
Print media specifications and guidelines
52
Media specifications and guidelines
The following information refers to items in the Supported print media sizes table and provides helpful tips about print media sizes your MFP supports.
Legal size paper sent to the rear exit bin stacks improperly when too many sheets accumulate. Remove the paper often from this bin.
Select Univers al siz e when using a no nstandard siz e sheet of print media. Set the actual size from your application.
Envelopes may be sent to the standard output bin; however, they may curl less if sent to the rear output bin.
Select Other Envel ope size when using a nonstandard size of envelope. The MFP formats the envelope for the maximum size (9.02 x 14 in.). Set the act ual size from your application.
Supported print media sizes
- indicates support - indicates no support
Print media
A4 210 x 297 mm
A5 148 x 210 mm
JIS B5 182 x 257 mm
Letter 215.9 x 279.4 mm
Legal 215.9 x 356 mm
Executive 184.2 x 266.7 mm
Folio 215.9 x 330 mm
Statement 139.7 x 215.9 mm
Universal 216 x 356 mm
Dimensions
(8.27 x 11.7 in.)
(5.83 x 8.27 in.)
(7.17 x 10.12 in.)
(8.5 x 11 in.)
(8.5 x 14 in.)
(7.25 x 10.5 in.)
(8.5 x 13 in.)
(5.5 x 8.5 in.)
(8.5 x 14 in.)
Tray 1 (250-sheet
tray)
Tray 2 (optional
250-sheet drawer)
Tray 2 (optional
500-sheet drawer)
Paper
✓✓✓✓✓✓✓
✓✓✕✓✓✓✕
✓✓✓✓✓✓✓
✓✓✓✓✓✓✓
✓✓✓✓✓✓✓
✓✓✓✓✓✓✓
✓✓✓✓✓✓✓
✓✓✕✓✓✓✕
✓✓✓✓✓✓✓
Multipurpose feeder
Standard output bin
Rear output bin
Duplex
Print media specifications and guidelines
53
Media specifications and guidelines
Supported print media sizes(continued)
- indicates support - indicates no support
Print media
7 3/4 Envelope (Monarch)
9 Envelope 98.4 x 225.4 mm
10 Envelope (Com-10)
DL Envelope 110 x 220 mm
C5 Envelope 162 x 229 mm
B5 Envelope 176 x 250 mm
Other Envelope (Universal)
Dimensions
98.4 x 190.5 mm (3.875 x 7.5 in.)
(3.875 x 8.875 in.)
104.8 x 241.3 mm (4.125 x 9.5 in.)
(4.33 x 8.66 in.)
(6.38 x 9.01 in.)
(6.93 x 9.84 in.) 356 x 216 mm
(14 x 8.5 in.)
Tray 1 (250-sheet
tray)
Tray 2 (optional
250-sheet drawer)
Tray 2 (optional
500-sheet drawer)
Envelopes
✕✕✕✓✓✓✕
✕✕✕✓✓✓✕
✕✕✕✓✓✓✕
✕✕✕✓✓✓✕
✕✕✕✓✓✓✕
✕✕✕✓✓✓✕
✕✕✕✓✓✓✕
Multipurpose feeder
Standard output bin
Rear output bin
Duplex
Print media specifications and guidelines
54
Media specifications and guidelines
Supported special print media types
- indicates support - indicates no support
Print media
Card stock ✕✕✕✓✕✓✕ Paper labels** ✓✕✕✕✓* ✓✕ Transparencies ✓✕ ✕ ✓ ✓* ✓✕
* Labels and transparencies may be sent to the standard output bin; however, they may
print more successfully when sent to the rear output bin.
** For feeding other types of labels from Tray 1 and the multipurpose feeder, refer to the
Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/ publications.
Tray 1 (250-sheet
tray)
Tray 2 (optional
250-sheet drawer)
Tray 2 (optional
500-sheet drawer)
Multipurpose feeder
Standard output bin
Rear output bin
Duplex

Storing print media

Use the follo wing guidelines f or proper print media storag e. These help av oid paper f eeding proble ms and uneven print quality:
For best results, store print media in an environment where the temper atur e is approximately 21°C (70°F) and the relative humidity is 40%.
Store cartons of print media on a pallet or shelf, rather than directly on the floor.
If you store individual packages of print media out of the original carton, make sure they rest
on a flat surface so the edges do not buckle or curl.
Do not place anything on top of the print media packages.

Print media guidelines

Selecting the appropriate print media (paper, transparencies, envelopes, paper labels, and car d stock) for your MFP helps you avoid printing problems.
The following sections contain guidelines for choosing the correct print media. For detailed information about print media characteristics, refer to the Card Stock & Label Guide
available on the Lexmark Web site at www. lexmark.com/publications.
Print media specifications and guidelines
55
Media specifications and guidelines
Paper
For the best print quality, use 75 g/m2 (20 lb) xerographic, grain long paper. Try a sample of any paper you are considering using with the MFP before buying large quantities.
When loading paper , note the recommended print side on the paper package, and load paper accordingly. See the following topics for detailed loading instructions:
Loading the standard tray or the optional 250-sheet tray
Loading the optional 500-sheet tray
Using and loading the multipurpose feeder
The following papers are not recommended for use with you r MFP:
Paper with a rough or heavily textured surface
Coated papers, such as erasable bond
Preprinted papers manufact ured with chemicals that may contaminate the MFP
Multiple-part forms
Synthetic papers
Thermal papers
2
Recycled paper having a weight less than 75 g/m
(20 lb)
Letterhead
Preprinted papers such as letterhead must be able to withstand temperatures up to 200°C (392°F) without melting or releasing hazar dous emissions . Use inks that are no t aff ected b y th e resin in ton er or the silicone in the fuser. Inks that are oxidati on-set or oil-based should meet these requirements; latex inks migh t not.
Printing on letterhead
Check with the manufacturer or vendor to determine whether the preprinted letterhead you have chosen is acceptable for laser MFPs.
Print media specifications and guidelines
56
Media specifications and guidelines
Page orientation is important when printing on letterhead. Use the following table for help when loading letterhead in the print media sources.
Print media source or process
Tray 1 (standard tray)
Tray 2 (optional 250-sheet or
500-sheet drawer) Duplex printing using
tray 1 or tray 2 Multipurpose feeder
(including feeding individual sheets)
Duplex printing using the multipurpose feeder
Note: It is possible to load letterhead for simplex (single-sided) or duplex (two-sided)
Transparencies
Top of page
Print side Portrait Landscape
Face down Front of tray Left side of tray
Face up Rear of tray Not applicable
Face up Logo enters the MFP first Left side of tray
Face down Logo enters the MFP last Not applicable
printing. See Paper Loading for more inform atio n .
You can feed transparencies fr om the standard 250-sheet tray or the multipurpose feeder. Try a sample of any transparenci es y ou ar e consi dering using with th e MFP bef or e buying large quantities.
Do not load transparencies in the optional 250-sheet or 500-sheet drawer. To load transparencies in the multipurpose feeder, see page 78 of Using and loading the multipurpose feeder.
When printing on transparencies:
Be sure to set the Paper Type to Transparency from the print driver, MarkVision Professional, the control panel, or the Web pages to avoid damaging your MFP.
Use transparencies designed specifically for laser printers . Transparencies must be able to withstand temperatures of 175°C (347°F) wit hout melting, discoloring, or r eleasing hazardous emissions.
To prevent print quality problems, av oid getting fingerprints on the transparencies.
Before loading transparencies, fan the stack to prevent sheets from sticking together.
Envelopes
You can load up to 10 envelopes in the mu ltipurpose feeder. Try a sample of any envelopes you are considering using with the MFP before buying large quantities. See page 79 of Using and loading
the multipurpose feeder for loading an envelope instructions.
Print media specifications and guidelines
57
Media specifications and guidelines
When printing on envelopes:
Set the Paper Size to MP Feeder Size sub-menu from the control panel, MarkVision Professional, or the Web page. Set the Paper Type to Envelope in the MP Feeder Type sub- menu from the control panel, MarkVision Professional, or the Web pages. Select the size and type from the print driver.
2
Use envelopes made from 75 to 105 g/m fewer print media jams, do not use envelopes that:
Have excessive curl. Are stuck together. Are damaged in any way. Contain windows, holes, perforations, cutouts or embossing. Use metal clasps, string t ies, or metal folding bars. Have postage stamps attached. Have any exposed adhesive when the flap is in the sealed or closed position.
Use envelopes that can withstand temperatures of 205°C (401°F) without sealing, excessive
curling, wrinkling, or releasing hazardous emissions.
Adjust the right paper guide to fit the width of the envelopes.
Load envelopes with the flap side down, and position the short edge nearest the return
address to enter the MFP first. See page 79 of Using and loading the multipurpose feeder for loading an envelope instructions.
If you are feeding self-sealing envelopes, open the rear output bin door so envelopes feed straight out the back of the MFP. The rear output bin holds about 10 envelopes.
(20 to 28 lb) bond paper. F or best perf ormance and
Labels
Your MFP can print on many labels designed for use with laser MFPs. These labels are supplied in letter size and A4 size sheets. Label adhesives, face sheet (printable stock), and topcoats must be able to withstand temperatures of 205°C (401°F) and pressure of 25 pounds per square inch (psi).
Try a sample of any labels you are cons idering using with the MFP before purchasing a large quantity.
For detailed information on label printing, characteristics a nd design, r efer to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications.
When printing on labels:
Set the Paper Type to Labels from the print driver, MarkVision Professional, the control
panel, or the Web pages.
Do not load labels together with paper or transparencies in the same paper source.
Do not use label sheets with a slick backing material.
Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting i n a
jam. Partial sheets also contaminate your MFP and your cartridge with adhesive, and could void your MFP and cartridge warranties.
Use labels that can withstand temperatures of 205°C (401°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions.
Print media specifications and guidelines
58
Media specifications and guidelines
Do not print within 1 mm (0.04 in.) of th e edge of the label , of the per f or ations , or bet ween die ­cuts of the label.
Do not use label sheets that have adhesive to the edge of the sheet. W e recommend zone coating of the adhesiv e a t least 1 mm (0.04 in.) away from edges. Adhesive material contaminates your MFP and could void your warranty.
If zone coating of the adhesiv e is not possib le , a 3 mm (0.125 in.) strip should be remov ed on the leading and driver edge, and a non-oozing adhesive should be used.
Remove a 3 mm (0.125 in.) strip from the leading edge to prevent labels from peeling inside the MFP.
Portrait orientation is preferred, especiall y when printi ng ba r codes.
Do not use labels that hav e exposed adhesive.
MFP maintenance when printing on labels
After continuously printing approximately 10,000 pages of labels (or each time you replace the print cartridge), complete the following step s to maint ain MFP feeding reliability:
1 Print 5 sheets of paper. 2 Wait approximately 5 seconds. 3 Print 5 more sheets of paper.
Card stock
Card stock is single ply, and has a large array of properties, such as the orientation of paper fibers and texture, that can significantly affect the print quality.
You may only print card stock from the multipurpose feeder. Card stock must always exit to the rear output bin.
Try a sample of any card stock you are considering using with the MFP before purchasing a large quantity.
See Specifications for pri nt media for information on the preferred weight of print media. When printing on card stock:
Set the Paper T ype to Card Stoc k fr om the print driver,
panel, or the Web pages.
Do not use preprinted card stock manufactured with chemicals that may contami nate the MFP. Preprinting introduces semi-liquid and volatile components in the MFP.
Do not use card stock that is perforated or creased. It may caus e print media jams.
We recommend the use of grain short card stock.
MarkVision Professional, the control
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Media specifications and guidelines
MFP maintenanc e when printing on card stock
After printing approxi m ately 10,000 pages of card stock (or each time you replace the print cartridge), complete the following step s to maint ain MFP feeding reliability:
1 Print 5 sheets of paper. 2 Wait approximately 5 seconds. 3 Print 5 more sheets of paper.
For detailed information on card stock printing, characteristics, and design, refer to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications.

Using the duplex feature for printing

Duplex printing (or tw o-sided printing) lets you print on both sides of a sheet of paper. For paper sizes that are acceptable for duple x printing, see Duplex unit specifications.
Note: Print duplex jobs only on paper weighing 16–24 lb.
Select Duplex from your print driver to print individual duplex jobs.
Warning: As the MFP processes a duplex print job, it partially ejects a sheet to the standard
output bin, and then pulls the sheet back inside. Do not touch the sheet while it is partially ejected. Doing so could damage the MFP or cause a jam. Remo v e pages only after they have fully exit ed the MFP to a bin.
For more information on bins, see Using the out put bins.

Duplex printing on letterhead

When duplex printing on letterhead fr om the multipurpose f eeder, load it with the logo face do wn and entering the MFP last.
When duplex printing on lette rhead fro m the tr ays, load it with the logo face up and facing toward the rear of the MFP.

Using Duplex Bind

When you select duplex bind printing in the print driver or Duplex Bind in the Finishing Menu, you must select either long edge or short edge binding. The purpose of Duplex Bind is to define the way duplexed pages are bound, and how the printing on the back of the sheet (even-numbered pages) is oriented in relation to the printing on the front (odd-numbered pages).
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Media specifications and guidelines
The two values for Duplex Bind are:
Long Edge*
The asterisk (*) indicates this is the factory default setting.
Assumes binding along the long end of the page (left edge for portrait orientation and top edge for landscape orientation). The following illustration shows long­edge binding for portrait and landscape pages:
Back of sheet
Binding
Front of next sheet
Binding
Portrait
Back of sheet
Front of ne x t sheet
Landscape
Short Edge Assumes binding along the short edge of the page (top edge for portrait
orientation and left edge for landscape orientation). The following illustration shows short-edge binding for portrait and landscape pages:
Back of sheet
Binding
Binding
Back of sheet
Front of next sheet
Landscape
Portrait
Front of next sheet

Loading print media

Your MFP has two standard source s , t he 25 0-she et tray (standard tr ay) and the multipu rpose f eeder. For more information, see Using and loading the multipurpose feeder. Load the print media you use for the majority of your print jobs in the standard 250-sheet tray.
Proper print media loading helps prevent jams and helps make your printing trouble-free. Before loading print media, know the recommended print side of the print media you are using. This
information is usually indicated on the print media package.
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Media specifications and guidelines
Do not remove tr ays while a job prints or while Busy displays on the control panel. Doing so may cause a jam.
Loading the standard tray or the optional 250-sheet tray
The following instructions work for loading the standard tr ay or the tray for the optional 250-sheet drawer.
Your MFP has one standard 250-sheet tray. You may use the optional 250-sheet drawer or the optional 500-sheet drawer as a print media source; however, you may use only one of these options at a time. See your Setup Guide for installation information.
For the siz es and types of print media these trays support, see Print media source specifications. To load the tray for the optional 500-sheet drawer, see Loading the optional 500-sheet tray. To load print media in a tray:
1 Remove the tr ay.
2 Press down on the metal plate until it locks into place.
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Media specifications and guidelines
3 Locate the tabs on both of the guides.
Tab
Tab
4 Squeeze the length guide tab and the length guide together, and then slide the guide to the
back of the tray.
5 Squeeze the width guide tab and the width guide together, and then slide the guide all the
way to the right.
Length guide
Width guide
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Media specifications and guidelines
6 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the
print media. Straighten the edges on a level surface.
Hold the print media so the side you want to print on is face down, and the front edge of the stack is toward the front of the tray.
For information on loading letterhead, see Printing on letterhead.
7 Place the stack of print media against the left side of the tray and insert it under the metal
stop. Make sure the print media fi ts easily under the metal stop and is not bent or wrinkled. Do not
raise the metal stop or force print media under it.
Note: Do not exceed the maximum stack height indi cated by the maximum stack height
indicator. Overfilling the tray may cause jams.
Metal stop
Maximum stack height indicator
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Media specifications and guidelines
8 Squeeze the width guide tab and the width guide together, and then slide the guide to the
edge of the print media.
9 Squeeze the length guide tab and the length guide together, and then slide the guide to the
edge of the print media.
Note: Sliding the guides too tightly against the print media may cause misfeeds.
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10 Insert the tray.
Media specifications and guidelines
11 Set the paper size and paper type in the menus from the control panel .
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Media specifications and guidelines
Loading the optional 500-sheet tray
The optional 500-sheet tray only accepts paper. It is designed with a special cover at the back of the tray to shield legal size paper. The cover protects legal size paper from exposure to dust.
To load paper in the tray:
1 Remove the tr ay.
2 Raise the cover.
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Media specifications and guidelines
3 Press down on the metal plate until it locks into place.
4 Locate the tabs on both of the guides.
Tab
Tab
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Media specifications and guidelines
5 Squeeze the length guide tab and the length guide together, and then slide the guide to the
back of the tray.
6 Squeeze the width guide tab and the width guide together, and then slide the guide all the
way to the right.
Length guide
Width guide
7 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the
paper. Straighten the edges on a level surface.
Hold the paper so the side you want to print on is face down, and the front edge of the stack is toward the front of the tray.
For information on loading letterhead, see Printing on letterhead.
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Media specifications and guidelines
8 Place the stack of paper against the left side of the tray and insert it under the metal stop.
Make sure the paper fits easily under the metal stop and is not bent or wrinkled. Do not rais e the metal stop or force paper under it .
Note: Do not exceed the maximum stack height indi cated by the maximum stack height
indicator. Overfilling the tray may cause jams.
Metal stop
Maximum stack height indicator
9 Squeeze the width guide tab and the width guide together, and then slide the guide to the
edge of the paper.
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Media specifications and guidelines
10 Squeeze the length guide tab and the length guide together, and then slide the guide to the
edge of the paper.
Note: Sliding the guides too tightly against the paper may cause misfeeds.
11 Close the cover.
12 Insert the tray. 13 Set the paper size and paper type in the menus from the control panel .
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Media specifications and guidelines
Using and loading the multipurpose feeder
Your MFP has a multipurpose feeder that holds several sizes and types of print media. It is located on the front of your MFP and can be closed when you are not using it. Reserve the multipurpose feeder for when you print on different sizes and types of print media, such as card stock, transparencies, postcards, note cards, and envelopes. You can load a stack of print media, or you can load single sheets you do not keep in a tray.
If the MFP displays Load MP Feeder, you should load the multipurpose feeder. Load the print media, and then press . If you load a single sheet, the message is displa y ed agai n to prompt y ou to load the next sheet. See Loading the multipurpose feeder for more information.
See page 51 of Media specifications and guidelines for a listing of supported types and sizes.
Note: When printing from the multipurpose feeder , be sure to set the Paper Size and
Paper Type.
Follow these guidelines when using the multipurpose feeder:
Load only one size and type of print media at a time.
To achieve the best possible print quality, use only high-quality print media that is designed
for use in laser printers. See Print media guidelines for information on selecting types of print media.
To prevent jams, do not add print media to the multipurpose feeder when it already contains print media.
Do not close the multipurpose feeder while a job is printing. Doing so may cause a jam.
Load print media with the top edge going into the multipurpose feeder first.
Do not place objects on the multipurpose feeder. Also, avoid ap plying excessive force to it.
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Media specifications and guidelines
Opening the multipurpose feeder
1 Locate the finger grips on the multipurpose feeder door.
Finger grips
2 Use the finger grips to pull the door open.
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Media specifications and guidelines
3 Pull the extension out.
Note: If you plan to load envelopes, do not extend the other extension as mentioned in
step 4 on page 74 and step 5 on page 74. Having the first e xtens ion out and the
second one not extended works best with envelopes.
4 Gently press down on the ridge. The e xtension unfolds.
Ridge
5 Guide the extension down gently so the multipurpose feeder is extended fully.
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Media specifications and guidelines
Loading the multipurpose feeder
See Specificat ions for pri nt media f or inf ormation on size s and types of print media y ou can load in the multipurpose feeder.
1 Slide the width guide all the way to the right.
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Media specifications and guidelines
2 Prepare print media for loading.
Note: Do not load different sizes or types of print media i n the multipurpose f eeder at the
same time. Doing so may cause a jam.
Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or
crease the print media. Straighten the edges on a level surface.
Hold transparencies by the edges and fan them to prevent feeding failures.
Note: Avoid touchi ng the print side of the tr anspar encies. Be careful not to scratch them.
Fan envelopes back and forth to loosen them. Do not fold or crease the envelopes.
Straighten the edges on a level surface.
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Media specifications and guidelines
3 Locate the stack height limiter. Do not exceed the maximum stack height by forcing print
media under the stack height limiter. The maximum stack height for any print media is 10 mm (0.4 in.). Overfi lling the multipurpose feeder could cause jams.
Stack height limit er
Note: See Print media source specifications for more infor mation.
4 Load the print media.
Load paper and card stock with the recommended print side face up and the top edge
entering first.
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Media specifications and guidelines
Load letterhead with the logo face up and the top edge entering first.
Note: If you load letterhead for dupl ex printing, load the sheets with the logo face down
and entering last.
Load transparencies with the recommended print side face up and the top edge entering
first.
Warning: Never use envelopes with clasps, snaps, windows, coated linings , or self-stick
adhesives. These envelopes may severely damage the MFP.
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Media specifications and guidelines
Load envelopes with the flap side down and the stamp area entering last.
Note: For best results, peel-a nd-sti c k envelopes should e xit to the rear out put bi n. Open
the rear output bin when printing on these envelopes.
Do not feed stamped en velopes into the multipurpose feeder. The stamp and addresses are shown for envelope orientation only.
5 Slide the print media into the multip urpose feeder slot as f ar as i t will go without damagin g the
print media.
6 Slide the width guide to the left until it lightly touches the edge of the stack.
Stack height limiter
Make sure the print media fits loosely in the multipurpose feeder and is not bent or wrinkled.
7 Set the paper size and paper type in the menus from the contro l panel.
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Media specifications and guidelines

Using the output bins

Using the standard output bin
The standard output bin holds 150 sheets of print media. The MFP automatically sends print jobs to the standard output bin. All jobs collate face down in this bin.
Standard output bin
Raising the paper rest
The paper rest holds printed jobs at an angle to keep them from sliding out of the bin. Pull the paper rest forward to raise it.
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Media specifications and guidelines
Using the rear output bin
The MFP automatically sends print jobs to the rear output bin when you open it. The rear output bin rev erse collates (pages 4, 3, 2, 1) all jobs face up. The rear output bin holds 20 sheets of paper.
You may want to use the rear output bin when you print on different sizes and types of print media, such as paper, transparencies, postcards, note cards, and envelopes.
Labels and transparencies may print more successfully when sent to the rear output bin.
Envelopes may curl less if sent to the rear output bin.
Card stock must always exit to the rear output bin.
Print media that is 165.1 mm (6.5 in.) or less in length must exit to the rear output bin.
Note: Legal size print media sent to the rear exit bin stacks improperly when too many
sheets accumulate. You must remove print media often from this bin.
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Media specifications and guidelines
To use the rear output bin:
1 Grasp the tab in the recessed area of the rear output bin door.
Tab
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2 Pull the door down.
Media specifications and guidelines
3 Pull the extension straight out using the tab.
4 Close the rear output bin door when you finish using it.
Note: Make sure the door closes properly on both sides to prevent jams.
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4

Clearing jams

By carefully selecting media and loading it properly, you should be able to avoid most jams. If jams do occur , complete the steps in the following sections. If jams occur frequently, see Avoiding jams
when printing.
Note: You must remove all jammed media from the entire paper pat h. A new copy of the
page that jammed prints if Jam Recovery is set to On from the control panel or the Web pages . Setting J am Recov ery to Auto does not guar antee that a ne w cop y of the page will print.

Identifying the media path

The following illustration shows the path that media travels through the MFP. The path varies depending on the input source (trays and multipurpose feeder) and output bin you are using.
Side view of the MFPFront view of the scanner and ADF
Optional drawer
Note: To avoid tearing scan media or print media, pull all jams out gently and slowly.
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84
Clearing jams
Use the follow ing table to locate instructions for jam removal based on the jam message:
Message To clear this jam, see instructions in these sections
290 Scanner jam, remove a ll origi nals from the scanner
291 Scanner jam, remove a ll origi nals from the scanner
292 Scanner jam, remove a ll origi nals from the scanner
293 Scanner jam, replace all orig inals if restarting jo b
200 Paper jam, r emove Pri nt Cartr idge to access
201 Paper jam, r emove Pri nt Cartr idge to access
202 Paper jam, o pen rear door to acces s Jams under the print cartridge
Entering the ADF
In the ADF
Opening top cover during scanning
Jammed due to missing scan media or poor positioning in the ADF
Jams under the print cartridge Jams in the tray 1 area Jams in the tray 2 area
Jams under the print cartridge Jams behind the upper front door and the rear
output bin door Jams in the tray 1 area Jams in the tray 2 area Jams inside a tray after clearing the metal stop Jams in the fuser
Jams behind the rear output bin door Before reaching the standard output bin Exiting to the standard output bin
230 Paper jam, c heck dupl ex Jams in the fuser
Jams under the MFP
250 Paper jam, c heck MP F eeder Jams in the multipurpose feeder
Identifying the media path
85
Clearing jams

Jams in the ADF

There are sev eral jams that may occur in the ADF.

Entering the ADF

The scan media jammed under the top cover of the ADF.
1 Open the top cover of the ADF. 2 Grasp the jammed scan media and pull it out.
3 Press ✓.
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Clearing jams

In the ADF

The scan media jammed under the rollers under the top cover of the ADF.
1 Open the top cover of the ADF. 2 Press the button to release the second cover.
3 Lift the second cover. 4 Grasp the jammed scan media and pull it out.
5 Press ✓.
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Clearing jams

Opening top cover during scanning

A jam occurs when the top cover of the ADF is opened after the scanning process starts.
1 Remove the jam following the directions in Entering the ADF or In the ADF based on how
far the jam is under the top cover.
2 Press ✓.

Jammed due to missing sc an media or poor positioning in the ADF

A jam occurs when scan media is not positioned properly in the ADF or media was not placed in the ADF.
Posi tion the scan media properly in the ADF and press ✓.

Jams under the print cartridg e

Since the jam may occur farther back in the MFP behind the print cartridge area, you may need to reach in farther to remove the jam.
1 Open the upper front door. 2 Remove the print cartridge. (See Removing the used print cartridge for instructions.)
CAUTION: The rear portion of the inside of the MFP may be hot.
Note: The ends of the print media may not be visible.
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88
Clearing jams
3 With both hands, pull the print media to the right, and then out.
Note: If the print media resists, stop pulling and access it from the rear output bin door.
See Jams behind the upper front door and the rear output bin door to continue.
4 Reinstall the print cartridge. (See pages 108 through 109 of Installing the new print
cartridge for instructions.)
5 Close the upper front door. 6 Press ✓.
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89
Clearing jams

Jams behind the upper fr ont door and the rear output bin door

Jams in these areas require opening the rear out put bin door and the upper front door:
The print media jams before reaching the standard output bin. See Before reaching the
standard output bin.
The print media jams before exi ting completely into the standard output bin. See Exiting to
the standard output bin.

Before reaching the standard output bin

The print media jams before reaching the standard output bin.
1 Open the rear output bin door.
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90
Clearing jams
2 Gently remove the jam based on how much is visible.
If the middle of the sheet of print media is visible, but not the ends, grasp the print media
on both sides and gently pull it straight out toward you.
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Clearing jams
If an end of the jam is visible, pull it straight out toward you.
Tab
3 Close the rear output bin door by pushing it in the middle under the tab.
Note: Make sure the door closes on both sides.
4 Press ✓.
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92
Clearing jams

Jams in the fuser

1 Open the upper front door. (See page 106 in Removing the used print cartridge if you
need instructions.)
2 Remove the print cartridge. (See Page 107 in Removing the used print cartridge if you
need instructions.)
CAUTION: The inside rear of the MFP may be hot.
3 Locate the jam inside the MFP. 4 Gently pull the jam straight out and then up.
5 Reinstall the print cartridge. 6 Close the upper front door. 7 Press ✓.
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93
Clearing jams

Exiting to the standard output bin

1 Gently pull the jam straight out. 2 If the print media does not pull easily from here , cont in ue with Jams behind t he rear output
bin door on Page 95.
3 Press ✓.
Exiting to the standard output b in
94
Clearing jams

Jams behind the rear output bin door

This jam occurs when print media less than 152.4 mm (6 in.) in length has attempted to exit to the standard output bin.
1 Open the rear output bin door.
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Clearing jams
2 Gently remove the jam.
If the print media resists, stop pulling. Remove the print cartridge, and then pull the jam out.
Note: If you cannot find the jam inside the MFP, check to s ee if the print job h as e xited to
the standard output bin.
3 Leave the rear output bin door open to finish printing any additional pages less than 152.4
mm (6 in.) in length.
4 Press ✓.
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96
Clearing jams

Jams in the multipurpose feeder

1 Gently pull the jam straight out of the multipurpose feeder.
2 Press ✓.
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97
Clearing jams

Jams in the tray 1 area

Print media is jammed in the area under the print cartridge, but the jam is not visible.
1 Gently pull tray 1 (standard tray) out and set it aside. 2 Pull the jam straight out.
3 Push the tray in. 4 Press ✓.
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Clearing jams

Jams in the tray 2 area

1 Gently pull tray 2 (optional 250-sheet or 500-sheet tray) out. 2 Pull the jam straight out.
3 Push the tray in. 4 Press ✓.
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Clearing jams

Jams inside a tray after clearing the metal stop

The print media jams as it releases from under the metal stop, but it has not completely exited the tray. This can occur in any of the trays. You need to check each tray.
1 Pull the tray completely out. 2 Reposition the print media under the metal stop.
Note: If the sheet of print media is damaged, remove it. Do not reposition it.
3 Press down on the print media until the metal plate belo w it locks into place.
4 Inser t th e tray. See Page 66 in Loading print media for an illustration of how to insert the
tray.
5 Press ✓.
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