Lexmark MS911 Quick Setup Guide

Quick Reference

Learning about the printer

Using the control panel

Use the To

1 Display

2 Home button Go to the home screen.

3 Sleep button Enable Sleep mode or Hibernate mode.

• Show the status of the printer.

• Set up and operate the printer.

The following actions wake the printer from Sleep mode:

• Touching the control panel home screen

The following actions wake the printer from Hibernate mode:

• Pressing the Sleep button until the printer

wakes

• Performing a power‑on reset using the

main power switch

Use the To

4 Keypad Enter numbers, letters, or symbols on the

5 Stop or Cancel

button

6 Indicator light Check the status of the printer.

printer.

Stop all printer activity.

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator lights on the prin ter control panel signify a certain printer status or condition.

Indicator light Printer status

Off The printer is off or in Hibernate mode.

Blinking green The printer is warming up, processing data,

Solid green The printer is on, but idle.

Blinking red The printer requires user intervention.

Sleep button light Printer status

Off The printer is off, idle or in Ready state.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is entering or waking from

Blinking amber for 0.1 second, then goes completely off for 1.9 seconds in a slow, puls ing pattern

or printing.

Hibernate mode.

The printer is in Hibernate mode.

Loading paper and specialty media

Setting the paper size and type

From the home screen navigate to:

> Paper Menu > Paper Size/Type > select a tray > select the paper

size or type >

Configuring Universal paper settings

The Universal paper size setting is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus.

1 From the home screen, navigate to:

> Paper Menu > Universal Setup

2 Select a unit of measure, and then set the portrait width and height.

3 Apply the changes.

Loading trays

CAUTION—POTENTIAL INJURY: To reduce the risk of

equipment instability, load each tray separately. Keep all other trays closed until needed.

1 Pull out the tray.

Note: Do not remove trays while a job prints or while Busy

appears on the printer display. Doing so may cause a jam.

2 Squeeze and slide the paper guides to the correct position for the

size of the paper you are loading.

3 Flex the sheets back and forth to loosen them, and then fan them.

Do not fold or crease the paper. Straighten the edges on a level surface.

4 Load the paper stack with the printable side faceup.

Note: Use the indicators on the bottom of the tray to position

the guides.

5 Insert the tray.

6 From the control panel, set the paper size and paper type in the

Paper menu to match the paper loaded in the tray.

Loading the multipurpose feeder

1 Open the multipurpose feeder.

Notes:

• Load printable side facedown for duplex printing.

• Load pre-punched paper with the holes toward the front or

the left side of the tray.

• Load letterhead with the header on the left side of the tray.

• Make sure that the paper is below the maximum fill line on

the edge of the paper tray. Overfilling may cause paper jams.

2 Adjust the guide to match the size of the paper you are loading.

Loading letterhead

Without an optional finisher With an optional finisher

One‑sided printing

• Load envelopes with the flap side down.

3 Flex the sheets of paper back and forth to loosen them, and then

fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

4 Load the paper.

• Load only one size and type of paper.

Note: For long-edge orientation, load letterhead facedown with the header on the left side of the feeder.

Two‑sided printing

Note: For long-edge orientation, load letterhead faceup with the header on the right side of the feeder.

Note: For long-edge orientation, load letterhead facedown with the header on the right side of the feeder.

Two‑sided printing

Note: For long-edge orientation, load letterhead faceup with the header on the left side of the feeder.

Loading prepunched paper

One‑sided printing Two‑sided printing

Warning—Potential Damage: Never use envelopes with

stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer.

• Make sure that the paper is below the maximum fill line.

Overfilling may cause paper jams.

5 From the control panel, set the paper size and paper type in the

Paper menu to match the paper loaded in the feeder.

Linking and unlinking trays

1 Open a Web browser, and then type the printer IP address in the

address field.

Notes:

• View the printer IP address on the printer home screen. The

IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to

load the Web page correctly.

2 Click Settings > Paper Menu.

3 Change the paper size and type settings f or the trays you are linking.

• To link trays, make sure the paper size and type for the tray

match that of the other tray.

• To unlink trays, make sure the paper size or type for the tray

does not match that of the other tray.

4 Click Submit.

Note: You can also change the paper size and type settings using the

printer control panel. For more information, see

size and type” on page 1.

Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured.

“Setting the paper

Creating a custom name for a paper type

1 From the home screen, navigate to:

> Paper Menu > Custom Names

2 Type a custom paper type name, and then apply the changes.

3 Touch Custom Types, and then verify if the new cust om paper type

name has replaced the custom name.

Assigning a custom paper type

Using the Embedded Web Server

Assign a custom paper type name to a tray when linking or unlinking trays.

1 Open a Web browser, and then type the printer IP address in the

address field.

Notes:

• View the printer IP address on the printer home screen. The

IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to

load the Web page correctly.

2 Click Settings > Paper Menu > Custom Types.

3 Select a custom paper type name, and then select a paper type

Note: Paper is the factory default paper type for all user‑defined

custom names.

4 Click Submit.

Using the printer control panel

From the home screen, navigate to:

> Paper Menu > Custom Types

2 Select a custom paper type name, and then select a paper type

Note: Paper is the factory default paper type for all user‑defined

custom names.

3 Touch .

Printing

Printing a document

1 From the printer control panel, set the pa per type and size to match

the paper loaded.

2 Send the print job:

For Windows users

a With a document open, click File > Print.

b Click Properties, Preferences, Options, or Setup.

c Adjust the settings, if necessary.

d Click OK > Print.

For Macintosh users

a Customize the settings in the Page Setup dialog:

1 With a document open, choose File > Page Setup. 2 Choose a paper size or create a custom size to match the

paper loaded.

3 Click OK.

b Customize the settings in the Print dialog:

1 With a document open, choose File > Print.

If necessary, click the disclosure triangle to see more options.

2 From the print options pop‑up menus, adjust the settings,

if necessary.

Note: To print on a specific paper type, adjust the paper type setting to match the paper loaded, or select the appropriate tray or feeder.

3 Click Print.

Adjusting toner darkness

1 From the home screen, navigate to:

> Settings > Print Settings > Quality Menu

2 Adjust the toner darkness setting, and then save the changes.

Printing from a flash drive

Notes:

• Before printing an encrypted PDF file, you are prompted to type

the file password from the control panel.

• You cannot print files for which you do not have printing

permissions.

1 Insert a flash drive into the USB port.

Notes:

• A flash drive icon appears on the printer home screen when

a flash drive is inserted.

• If you insert the flash drive when the printer requires

attention, such as when a jam has occurred, then the printer ignores the flash drive.

• If you insert the flash drive while the printer is processing

other print jobs, then Busy appears on the printer display. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.

Warning—Potential Damage: Do not touch the printer or the flash drive in the area shown while actively printing, reading, or writing from the memory device. Loss of data or a malfunction can occur.

Supported flash drives and file types

Notes:

• High‑speed USB flash drives must support the full‑speed

standard. Low-speed USB devices are not supported.

• USB flash drives must support the File Allocation Table (FAT)

system. Devices formatted with New Technology File System (NTFS) or any other file system are not supported.

Recommended flash drives File type

Many flash drives are tested and approved for use with the printer. For more information, contact the place where you purchased the printer.

Documents:

• .pdf

• .xps

Images:

• .dcx

• .gif

• .jpeg

or .jpg

• .bmp

• .pcx

• .tiff or .tif

• .png

Run > type control printers > OK

In Windows 7 or earlier

a Click , or click Start and then click Run.

b Type control printers.

c Press Enter, or click OK.

2 Double‑click the printer icon.

3 Select the print job you want to cancel.

4 Click Delete.

For Macintosh users

1 From System Preferences in the Apple menu, open the printers

folder.

2 Open the print queue, select the print job you want to cancel, and

then delete it.

Clearing jams

Avoiding jams

2 From the control panel, touch the document you want to print.

3 Specify the number of copies to be printed, and then send the job

for printing.

Notes:

• Do not remove the flash drive from the USB port until the

document has finished printing.

• If you leave the flash drive in the printer after leaving the

initial USB menu screen, then touch Held Jobs on the home screen to print files from the flash drive.

Canceling a print job

Canceling a print job from the printer control panel

1 From the printer control panel, touch Cancel Job or press on

the keypad.

2 Touch the print job you want to cancel, and then touch Delete

Selected Jobs.

Note: If you press

return to the home screen.

Canceling a print job from the computer

For Windows users

1 Open the printers folder.

In Windows 8

From the Search charm, type run, and then navigate to:

on the keypad, then touch Resume to

Load paper properly

• Make sure paper lies flat in the tray.

Correct loading of paper Incorrect loading of paper

• Do not remove a tray while the printer is printing.

• Do not load a tray while the printer is printing. Load it before

printing, or wait for a prompt to load it.

• Do not load too much paper. Make sure the stack height is below

the maximum paper fill indicator.

• Do not slide the paper into the tray. Load paper as shown in the

illustration.

• Make sure the guides in the tray or the multipurpose feeder are

properly positioned and are not pressing tightly against the paper or envelopes.

• Push the tray firmly into the printer after loading paper.

Use recommended paper

• Use only recommended paper or specialty media.

• Do not load wrinkled, creased, damp, bent, or curled paper.

• Flex, fan, and straighten paper before loading it.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, weights, or types in the same tray.

• Make sure the paper size and type are set correctly on the computer

or printer control panel.

• Store paper according to manufacturer recommendations.

Understanding jam messages and locations

When a jam occurs, a message indicating the jam location and information to clear the jam appears on the printer display. Open the doors, covers, and trays indicated on the display to remove the jam.

Notes:

• When Jam Assist is set to On, the printer flushes blank pages or

pages with partial prints after a jammed page has been cleared. Check your printed output for blank pages.

• When Jam Recovery is set to On or Auto, the printer reprints

jammed pages. However, the Auto setting reprints jammed pages only if adequate printer memory is available.

1 Area G

2 Door C

3 Door D

4 Door F

5 Trays

6 Door H

7 Finisher bins

8 Door J

Area name Control panel message What to do

Multipurpose feeder

Door C, trays [x]‑page jam, open door

Door D, trays [x]‑page jam, open door

Doors C and F [x]‑page jam, slide the

Area G, doors C, J, and H, finisher bin

Doors C and G, finisher bin

Area G, doors C, J, and H, finisher bin

[x]‑page jam, clear jammed paper from multipurpose feeder. [200.xx]

C and clear all jammed paper. [2yy.xx]

[x]‑page jam, slide the 3000‑sheet tray and open door C. [2yy.xx]

D and clear all jammed paper. [24y.xx]

[x]‑page jam, slide the 3000‑sheet tray and open door D. [24y.xx]

3000‑sheet tray and open door F. [24y.xx]

[x]‑page jam, open doors G, H, and J and clear jammed paper. [4yy.xx]

[x]‑page jam, press latch to access area G. Leave paper in bin. [40y.xx]

[x]‑page jam, open door H and rotate knob H6 clockwise. Leave paper in bin. [426.xx–428.xx]

Remove the jammed paper from the feeder.

Open door C, and then remove the jammed paper.

Pull out the tray, and then remove the jammed paper.

Open door D, and then remove the jammed paper.

Pull out the tray, and then remove the jammed paper.

Pull the 3000‑sheet tray, and then remove the jammed paper from the side of the tray.

Open door F, and then remove the jammed paper.

Open door G, and then remove the jammed paper.

Open door H, and then remove the jammed paper.

Slide the staple finisher to the left, and then remove the jammed paper.

Open door H, and then remove the jammed paper.

[x]‑page jam, clear jammed paper from multipurpose feeder. [200.xx]

1 Remove all paper from the multipurpose feeder.

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