Lenovo Thinkcentre M77 User Guide

ThinkCentre
UserGuide

MachineTypes:1982,1983,1985,1986,1987,1990,1992,1993,
1994,and1995

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe
“Importantsafetyinformation”onpagevandAppendixA“Notices”onpage107.

ThirdEdition(June2012)

©CopyrightLenovo2011,2012.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Importantsafetyinformation......v

Serviceandupgrades.............v

Staticelectricityprevention...........v

Powercordsandpoweradapters........vi

Extensioncordsandrelateddevices.......vi

Plugsandoutlets..............vii

Externaldevices..............vii

Heatandproductventilation.........vii

Operatingenvironment...........viii

Modemsafetyinformation..........viii

Lasercompliancestatement..........ix

Powersupplystatement............ix

Cleaningandmaintenance...........ix

Chapter1.Productoverview......1

Features..................1

Specications................4

Softwareoverview..............4

SoftwareprovidedbyLenovo........4

AdobeReader..............7

Antivirussoftware.............7

Locations..................7

Locatingconnectors,controls,andindicators

onthefrontofyourcomputer........8

Locatingconnectorsontherearofyour

computer................9

Locatingcomponents..........11

Locatingpartsonthesystemboard....12

Locatinginternaldrives.........13

Machinetypeandmodellabel.......14

Chapter2.Usingyourcomputer...15

Frequentlyaskedquestions.........15

Usingthekeyboard.............15

UsingWindowsshortcutkeys.......15

Usingangerprintreader........16

Usingthewheelmouse...........16

Adjustingaudio..............16

Aboutyourcomputeraudio........16

Settingthevolumefromthedesktop....17

SettingthevolumefromControlPanel...17

UsingCDsandDVDs............17

HandlingandstoringCDandDVDmedia..17

PlayingaCDorDVD..........18

RecordingaCDorDVD.........18

Chapter3.Y ouandyourcomputer..19

Accessibilityandcomfort..........19

Arrangingyourworkspace........19

Comfort...............19

Glareandlighting............20

Aircirculation.............20

Electricaloutletsandcablelengths.....20

RegisteryourcomputerwithLenovo......21

Movingyourcomputertoanothercountryor

region..................21

Voltage-selectionswitch.........21

Replacementpowercords........21

Chapter4.Security..........23

Securityfeatures..............23

Lockingthecomputercover.........24

Attachinganintegratedcablelock.......25

Usingpasswords..............25

BIOSpasswords............25

Windowspasswords..........26

Conguringthengerprintreader.......26

Usingandunderstandingrewalls.......26

Protectingdataagainstviruses........26

Chapter5.Installingorreplacing

hardware...............29

Handlingstatic-sensitivedevices.......29

Installingorreplacinghardware........29

Installingexternaloptions........29

Removingthecomputercover.......30

Removingandreinstallingthefrontbezel..31

InstallingorreplacingaPCIcard......31

Installingorreplacingamemorymodule...34

Installingorreplacingtheopticaldrive...36

Installingorreplacingthecardreader....38

Replacingthebattery..........42

Replacingthepowersupplyassembly...44

Replacingtheheatsinkandfanassembly..45

Replacingthemicroprocessor.......47

Replacingtheprimaryharddiskdrive....49

Replacingthesecondaryharddiskdrive...51

Replacingthefrontfanassembly.....53

Replacingtherearfan..........55

ReplacingthefrontaudioandUSB

assembly...............57

Replacingtheinternalspeaker.......58

Replacingthekeyboardormouse.....60

Completingthepartsreplacement.....61

©CopyrightLenovo2011,2012

i

Chapter6.Recoveryinformation...63

Creatingandusingrecoverymedia......63

Creatingrecoverymedia.........63

Usingrecoverymedia..........64

Performingbackupandrecoveryoperations...64

Performingabackupoperation......64

Performingarecoveryoperation......65

UsingtheRescueandRecoveryworkspace...65

Creatingandusingarescuemedium......66

Creatingarescuemedium........66

Usingarescuemedium.........66

Reinstallingpreinstalledapplicationsanddevice

drivers..................67

Reinstallingsoftwareprograms........68

Reinstallingdevicedrivers..........68

Solvingrecoveryproblems..........68

Chapter7.UsingtheSetupUtility

program................71

StartingtheSetupUtilityprogram.......71

Viewingandchangingsettings........71

Usingpasswords..............71

Passwordconsiderations.........72

Power-OnPassword..........72

AdministratorPassword.........72

HardDiskPassword...........72

Setting,changing,anddeletingapassword.72

Erasinglostorforgottenpasswords(clearing

CMOS)................73

Enablingordisablingadevice........73

Selectingastartupdevice..........74

Selectingatemporarystartupdevice....74

Selectingorchangingthestartupdevice

sequence...............74

EnablingErPcompliancemode........74

ExitingtheSetupUtilityprogram.......75

Chapter8.Updatingsystem

programs...............77

Usingsystemprograms...........77

Updating(ashing)theBIOSfromadisc....77

Updating(ashing)theBIOSfromyouroperating

system..................78

RecoveringfromaPOST/BIOSupdatefailure..78

Chapter9.Preventingproblems...79

Keepingyourcomputercurrent........79

Gettingthelatestdevicedriversforyour

computer...............79

Updatingyouroperatingsystem......79

UsingSystemUpdate..........80

Cleaningandmaintenance..........80

Basics................80

Cleaningyourcomputer.........81

Goodmaintenancepractices.......82

Movingyourcomputer...........82

Chapter10.Troubleshootingand

diagnostics..............83

Basictroubleshooting............83

Troubleshootingprocedure..........84

Troubleshooting..............84

Audioproblems............85

CDproblems.............86

DVDproblems.............87

Intermittentproblems..........89

Keyboard,mouse,orpointingdevice

problems...............89

Monitorproblems............90

Networkingproblems..........92

Optionproblems............95

Performanceandlockupproblems.....96

Printerproblems............97

Serialportproblems...........98

Softwareproblems...........98

USBproblems.............99

Diagnosticprograms............99

LenovoSolutionCenter.........100

LenovoThinkVantageT oolbox.......100

PC-DoctorforDOS...........101

Chapter11.Gettinginformation,help,

andservice.............103

Informationresources............103

LenovoThinkVantageT ools........103

LenovoWelcome............103

HelpandSupport............103

SafetyandWarranty...........103

LenovoWebsite(http://www.lenovo.com)..103

LenovoSupportWebsite.........

Helpandservice..............104

Usingthedocumentationanddiagnostic

programs...............104

Callingforservice............104

Usingotherservices..........105

Purchasingadditionalservices......105

AppendixA.Notices.........107

Trademarks................108

AppendixB.Regulatory

information.............109

Exportclassicationnotice..........109

104

iiThinkCentreUserGuide

Televisionoutputnotice...........109

Electronicemissionsnotices.........109

FederalCommunicationsCommission

DeclarationofConformity........109

Additionalregulatoryinformation.......111

AppendixC.WEEEandrecycling

information.............113

ImportantWEEEInformation.........113

Recyclinginformation............113

RecyclinginformationforBrazil........114

BatteryrecyclinginformationforT aiwan.....114

BatteryrecyclinginformationfortheEuropean

Union..................115

AppendixD.RestrictionofHazardous

SubstancesDirective(RoHS)....117

ChinaRoHS................117

TurkishRoHS...............117

UkraineRoHS...............117

IndiaRoHS................118

Index.................119

©CopyrightLenovo2011,2012

iii

ivThinkCentreUserGuide

Importantsafetyinformation

CAUTION:
Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis
product.RefertotheinformationinthissectionandthesafetyinformationintheThinkCentreSafety
andWarrantyGuidethatyoureceivedwiththisproduct.Readingandunderstandingthissafety
informationreducestheriskofpersonalinjuryanddamagetoyourproduct.

IfyounolongerhaveacopyoftheThinkCentreSafetyandWarrantyGuide,youcanobtainaPortable
DocumentFormat(PDF)versionfromtheLenovo
LenovoSupportWebsitealsoprovidestheThinkCentreSafetyandWarrantyGuideandthisThinkCentre
UserGuideinadditionallanguages.

®

SupportWebsiteathttp://support.lenovo.com.The

Serviceandupgrades

DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.

Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Y oumustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake
surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Formore
informationonCRUs,refertoChapter5“Installingorreplacinghardware”onpage29
questionsorconcerns,contacttheCustomerSupportCenter.

Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.

CAUTION:

.Ifyouhaveany

Hazardousmovingparts.Keepngersandotherbodypartsaway.

CAUTION:

BeforereplacinganyCRUs,turnoffthecomputerandwaitthreetoveminutestoletthecomputer
coolbeforeopeningthecover.

Staticelectricityprevention

Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.
Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoption

©CopyrightLenovo2011,2012

v

orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyou
toinstallit.

WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions
toavoidstatic-electricitydamage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe

edges.Nevertouchexposedcircuitry.

•Preventothersfromtouchingcomponents.

•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe

parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo
seconds.Thisreducesstaticelectricityinthepackageandyourbody.

•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepart

withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth,
levelsurfaceandplacethepartonit.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Powercordsandpoweradapters

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.

Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm
othercountries,thesuitabletypesshallbeusedaccordingly.

Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat
cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.

Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.

Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower
adapternearsinks,tubs,toilets,oronoorsthatarecleanedwithliquidcleansers.Liquidscancausea
shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan
causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter,
whichcaneventuallyresultinoverheating.

Alwaysconnectpowercordsandsignalcablesinthecorrectorderandensurethatallpowercord
connectorsaresecurelyandcompletelypluggedintoreceptacles.

Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such
asdeformedplastic)attheacinputoranywhereonthepoweradapter.

Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.

2

,orbetter.For

Extensioncordsandrelateddevices

Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.

viThinkCentreUserGuide

Plugsandoutlets

Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamaged
orcorroded,donotusetheoutletuntilitisreplacedbyaqualiedelectrician.

Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtainareplacement.

Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsof
electricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.

Someproductsareequippedwithathree-prongedplug.Thisplugtsonlyintoagroundedelectricaloutlet.
Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.If
youcannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplace
theoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystem
loadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloadsandbranchcircuitratings.

Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe
equipment.Donotfullyextendpowercordsinawaythatwillstressthecords.

Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.

Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.

Externaldevices

DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and1394
cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoidpossible
damagetoattacheddevices,waitatleastvesecondsafterthecomputerisshutdowntodisconnect
externaldevices.

Heatandproductventilation

Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries
arecharging.Alwaysfollowthesebasicprecautions:

•Donotleaveyourcomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyour
bodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.Your
computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended
contactwiththebodycouldcausediscomfortor,potentially,askinburn.

•Donotchargethebatteryoroperateyourcomputer,poweradapter,oraccessoriesnearammable
materialsorinexplosiveenvironments.

•Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliable
operation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa,
carpet,orotherexiblesurface.Neverblock,cover,ordisablethesefeatures.

Inspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspecting
yourcomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;then
removeanydustfromventsandperforationsinthebezel.Ifyounoticeexternaldustaccumulation,then
examineandremovedustfromtheinsideofthecomputerincludingheatsinkinletns,powersupplyvents,
andfans.Alwaysturnoffandunplugthecomputerbeforeopeningthecover.Ifpossible,avoidoperating
yourcomputerwithintwofeetofhigh-trafcareas.Ifyoumustoperateyourcomputerinornearahigh-trafc
area,inspectand,ifnecessary,cleanyourcomputermorefrequently.

©CopyrightLenovo2011,2012

vii

Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautions
withyourdesktopcomputer:

•Keepthecoverclosedwheneverthecomputerispluggedin.

•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.

•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredfor
computersindustyorhigh-trafcareas.

•Donotrestrictorblockanyventilationopenings.

•Donotstoreoroperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.

•Airowtemperaturesintothecomputershouldnotexceed35°C(95°F).

•Donotinstallairltrationdevices.Theymayinterferewithpropercooling.

Operatingenvironment

Theoptimalenvironmentinwhichtouseyourcomputeris10°C-35°C(50°F-95°F)withhumidityranging
between35%and80%.Ifyourcomputerisstoredortransportedintemperatureslessthan10°C(50°F),
allowthecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10°C-35°C(50°F-95°F)before
use.Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowyourcomputertorisetoan
optimaloperatingtemperaturebeforeusecouldresultinirreparabledamagetoyourcomputer.

Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.

Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,and
microwaveovenawayfromyourcomputerbecausethestrongmagneticeldsgeneratedbythese
appliancescandamagethemonitoranddataontheharddiskdrive.

Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilledon
orinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.

Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.

Modemsafetyinformation

CAUTION:
Toreducetheriskofre,useonlyNo.26AWGorlarger(forexample,No.24AWG)telecommunication
linecordlistedbyUnderwritersLaboratories(UL)orcertiedbytheCanadianStandardsAssociation
(CSA).

Toreducetheriskofre,electricalshock,orinjurywhenusingtelephoneequipment,alwaysfollowbasic
safetyprecautions,suchas:

•Neverinstalltelephonewiringduringalightningstorm.

•Neverinstalltelephonejacksinwetlocationsunlessthejackisspecicallydesignedforwetlocations.

•Nevertouchuninsulatedtelephonewiresorterminalsunlessthetelephonelinehasbeendisconnectedat
thenetworkinterface.

•Usecautionwheninstallingormodifyingtelephonelines.

•Avoidusingatelephone(otherthanacordlesstype)duringanelectricalstorm.Theremaybearemote
riskofelectricshockfromlightning.

•Donotusethetelephonetoreportagasleakinthevicinityoftheleak.

viiiThinkCentreUserGuide

Lasercompliancestatement

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,ortransmitters)are
installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespeciedherein
mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing.

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.

Powersupplystatement

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached.
Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwithoneoftheseparts,
contactaservicetechnician.

Cleaningandmaintenance

Keepyourcomputerandworkspaceclean.Shutdownthecomputerandthendisconnectthepower
cordbeforecleaningthecomputer.Donotsprayanyliquiddetergentdirectlyonthecomputeroruse
anydetergentcontainingammablematerialtocleanthecomputer.Spraythedetergentonasoftcloth
andthenwipethecomputersurfaces.

©CopyrightLenovo2011,2012

ix

xThinkCentreUserGuide

Chapter1.Productoverview

Thischapterprovidesinformationaboutthecomputerfeatures,specications,softwareprogramsprovided
byLenovo,andlocationsofconnectors,components,partsonthesystemboard,andinternaldrives.

Features

Thissectionintroducesthecomputerfeatures.Theinformationcoversavarietyofmodels.

Toviewtheinformationaboutyourspecicmodel,dooneofthefollowing:

•GointotheSetupUtilityprogrambyfollowingtheinstructionsinChapter7“UsingtheSetupUtility
program”onpage71.Then,selectMain➙SystemSummarytoviewtheinformation.

•IntheWindowsenvironment,clickStart,right-clickComputer,andselectPropertiestoviewthe
information.

Microprocessor

Yourcomputercomeswithoneofthefollowingmicroprocessors(internalcachesizevariesbymodeltype):

•AMD

•AMDAthlon™IImicroprocessor

•AMDPhenom™IImicroprocessor

•AMDFXseriesmicroprocessor

®

Sempron™microprocessor

Memory

Yourcomputersupportsuptofourdoubledatarate3unbuffereddualinlinememorymodules(DDR3
UDIMMs).

Internaldrives

•Opticaldrive:DVD-ROMorDVD-Recordable(optional)

•SerialAdvancedT echnologyAttachment(SATA)harddiskdrive

Note:Y ourcomputersupportsSATA3.0devices.Formoreinformation,see“Locatingpartsonthe
systemboard”onpage12.

Videosubsystem

•IntegratedgraphicsforaVideoGraphicsArray(VGA)connectorandaDisplayPortconnector

•PeripheralComponentInterconnect(PCI)Expressx16graphicscardslotonthesystemboardfora
discretegraphicscard

Audiosubsystem

•Integratedhigh-denition(HD)audio

•Audioline-inconnector,audioline-outconnector,andmicrophoneconnectorontherearpanel

•Microphoneconnectorandheadphoneconnectoronthefrontpanel

•Internalspeaker(installedinsomemodels)

©CopyrightLenovo2011,2012

1

Connectivity

•100/1000MbpsintegratedEthernetcontroller

•PCIExpressFaxmodem(somemodels)

Systemmanagementfeatures

•Abilitytostorepower-onself-test(POST)hardwaretestresults

•DesktopManagementInterface(DMI)
DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall

aspectsofacomputer,includingprocessortype,installationdate,attachedprintersandotherperipherals,
powersources,andmaintenancehistory.

•ErPcompliancemode
Theenergy-relatedproductsdirective(ErP)compliancemodereducestheconsumptionofelectricity

whenyourcomputerisinstandbyoroffmode.Formoreinformation,see“EnablingErPcompliance
mode”onpage74

.

•PrebootExecutionEnvironment(PXE)
ThePrebootExecutionEnvironmentisanenvironmenttostartcomputersusinganetworkinterface

independentofdatastoragedevices(suchastheharddiskdrive)orinstalledoperatingsystems.

•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware
TheSMBIOSspecicationdenesdatastructuresandaccessmethodsinaBIOSthatallowsauseror

applicationtostoreandretrieveinformationspecicaboutthecomputerinquestion.

•WakeonLAN
WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon

orwokenupbyanetworkmessage.Themessageisusuallysentbyaprogramrunningonanother
computeronthesamelocalareanetwork.

•WakeonRing
WakeonRing,sometimesreferredtoasWakeonModem,isaspecicationthatallowssupported

computersanddevicestoresumefromsleeporhibernationmode.

•WindowsManagementInstrumentation(WMI)
WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan

operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotication.

Input/Output(I/O)features

•9-pinserialport(onestandardandoneoptional)

•EightUniversalSerialBus(USB)connectors(twoonthefrontpanelandsixontherearpanel)

•OneEthernetconnector

•OneDisplayPortconnector

•OneVGAmonitorconnector

•OnePersonalSystem/2(PS/2)keyboardconnector(optional)

•OnePS/2mouseconnector(optional)

•Threeaudioconnectorsontherearpanel(audioline-inconnector,audioline-outconnector,and
microphoneconnector)

•Twoaudioconnectorsonthefrontpanel(microphoneconnectorandheadphoneconnector)

Formoreinformation,see“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”on
page8

and“Locatingconnectorsontherearofyourcomputer”onpage9.

2ThinkCentreUserGuide

Expansion

•Twoharddiskdrivebays(onestandardandoneoptional)

•Twoopticaldrivebays

•OnePCIcardslot

•TwoPCIExpressx1cardslots

•OnePCIExpressx16graphicscardslot

Powersupply

Yourcomputercomeswithoneofthefollowingpowersupplies.

•280-wattpowersupplywithmanualvoltage-selectionswitch

•280-wattautomaticvoltage-sensingpowersupply

•320-wattautomaticvoltage-sensingpowersupply

Securityfeatures

•ComputraceAgentsoftwareembeddedinrmware

•Coverpresenceswitch(alsocalledintrusionswitch)

•AbilitytoenableordisableSATAdevices

•AbilitytoenableanddisableUSBconnectorsindividually

•Keyboardwithngerprintreader(shippedwithsomemodels)

•Power-onpassword(POP),administratorpassword,andharddiskdrivepasswordtodeterunauthorized
useofyourcomputer

•Startupsequencecontrol

•Startupwithoutkeyboardormouse

•Supportforanintegratedcablelock(Kensingtonlock)

•Supportforapadlock

•TrustedPlatformModule(TPM)

Formoreinformation,seeChapter4“Security”onpage23

.

Preinstalledsoftwareprograms

Yourcomputerispreinstalledwithsoftwareprogramstohelpyouworkmoreeasilyandsecurely.Formore
information,see“Softwareoverview”onpage4.

Preinstalledoperatingsystem

YourcomputerispreinstalledwiththeMicrosoft

Operatingsystem(s),certiedortestedforcompatibility

•Linux

®

®

Windows

®

7operatingsystem.

1

(variesbymodeltype)

•MicrosoftWindowsXPProfessionalSP3

1.Theoperatingsystem(s)listedherearebeingcertiedortestedforcompatibilityatthetimethispublicationgoesto

press.AdditionaloperatingsystemsmightbeidentiedbyLenovoascompatiblewithyourcomputerfollowingthe
publicationofthismanual.Thislistissubjecttochange.Todetermineifanoperatingsystemhasbeencertiedor
testedforcompatibility,checktheWebsiteoftheoperatingsystemvendor.

Chapter1.Productoverview3

Specications

Thissectionliststhephysicalspecicationsforyourcomputer.

Dimensions

Width:175mm(6.89inches)
Height:414mm(16.30inches)
Depth:442mm(17.40inches)

Weight

Maximumcongurationasshipped:11kg(24.25lb)

Environment

•Airtemperature:

Operating:10°Cto35°C(50°Fto95°F)
Storage:-40°Cto60°C(-40°Fto140°F)inoriginalshippingpackage
Storage:-10°Cto60°C(14°Fto140°F)withoutpackage

•Humidity:

Operating:20%to80%(non-condensing)
Storage:20%to90%(non-condensing)

•Altitude:

Operating:-50to10000ft(-15.2to3048m)
Storage:-50to35000ft(-15.2to10668m)

Electricalinput

•Inputvoltage:

–Lowrange:

Minimum:100Vac
Maximum:127Vac
Inputfrequencyrange:50to60Hz

–Highrange:

Minimum:200Vac
Maximum:240Vac
Inputfrequencyrange:50to60Hz

Softwareoverview

Thecomputercomeswithapreinstalledoperatingsystemandseveralsoftwareprogramsprovidedby
Lenovo.

SoftwareprovidedbyLenovo

ThefollowingsoftwareprogramsareprovidedbyLenovotohelpyouimproveproductivityandreducethe
costassociatedwithmaintainingyourcomputer.Softwareprogramsprovidedwithyourcomputermight
varydependingonyourcomputermodeltypeandpreinstalledoperatingsystem.

4ThinkCentreUserGuide

LenovoThinkVantageT ools

TheLenovoThinkVantage
accesstovarioustoolstohelpyouworkmoreeasilyandsecurely.

ToaccesstheLenovoThinkVantageToolsprogram,clickStart➙AllPrograms➙LenovoThinkVantage
Tools.

ThefollowingtableliststheprogramsthatyoucanaccessfromtheLenovoThinkVantageToolsprogram.To
accessaprogram,double-clickthecorrespondingicon.

Table1.ProgramiconnamesinLenovoThinkVantageT ools

CreateRecoveryMedia

FingerprintSoftware

LenovoSolutionCenterorLenovoThinkVantageToolboxSystemHealthandDiagnostics

ThinkVantagePasswordManagerPasswordVault

ThinkVantagePowerManager

ThinkVantageRescueandRecovery

ThinkVantageSystemUpdate

®

Toolsprogramguidesyoutoahostofinformationsourcesandprovideseasy

ProgramnameIconnameinLenovoThinkVantageTools

FactoryRecoveryDisks

FingerprintReader

PowerControls

®

EnhancedBackupandRestore

UpdateandDrives

LenovoWelcome

TheLenovoWelcomeprogramintroducesyoutosomeinnovativebuilt-infeaturesofLenovoandguidesyou
throughafewimportantsetuptaskstohelpyoumakethemostofyourcomputer.

FingerprintSoftware

Theintegratedngerprintreaderprovidedonsomekeyboardsenablesyoutoenrollyourngerprintand
associateitwithyourpower-onpassword,harddiskdrivepassword,andWindowspassword.Asaresult,
ngerprintauthenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.Angerprint
readerkeyboardisavailablewithselectcomputersorcanbepurchasedforcomputersthatsupportthis
option.

LenovoSolutionCenter

Note:Dependingonthedatewhenyourcomputerwasmanufactured,yourcomputerispreinstalledwith

eithertheLenovoSolutionCenterprogramortheLenovoThinkVantageToolboxprogramfordiagnostic
purposes.ForadditionalinformationabouttheLenovoThinkVantageToolboxprogram,see“Lenovo
ThinkVantageToolbox”onpage100

.

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.See“LenovoSolutionCenter”onpage100for
detailedinformation.

SimpleTap

TheSimpleTapprogramprovidesyouwithaquickwaytocustomizesomebasiccomputersettingssuchas
mutingthespeakers,adjustingthevolume,lockingthecomputeroperatingsystem,launchingaprogram,
openingaWebpage,openingale,andsoon.YoualsocanusetheSimpleTapprogramtoaccessthe
LenovoAppShop,fromwhichyoucandownloadvariousapplicationsandcomputersoftware.

TostarttheSimpleTapprogram,doanyofthefollowing:

•ClickStart➙AllPrograms➙SimpleTap.

Chapter1.Productoverview5

•ClickStart➙AllPrograms➙LenovoThinkVantageTools,anddouble-clickSimpleTap.

•ClicktheredSimpleT aplaunchpointonthedesktop.Theredlaunchpointisavailableonthedesktop
afteryouhavelaunchedtheSimpleTapprogramforthersttime.

•PresstheblueThinkVantagebuttonifyourkeyboardhasone.

Note:TheSimpleTapprogramisonlyavailableoncertainmodelspreinstalledwiththeWindows7operating
system.IfyourWindows7modelisnotpreinstalledwiththeSimpleTapprogram,youcandownloadit
fromhttp://www.lenovo.com/simpletap.

LenovoThinkVantageT oolbox

Note:Dependingonthedatewhenyourcomputerwasmanufactured,yourcomputerispreinstalledwith

eithertheLenovoSolutionCenterprogramortheLenovoThinkVantageToolboxprogramfordiagnostic
purposes.ForadditionalinformationabouttheLenovoSolutionCenterprogram,see“LenovoSolution
Center”onpage100.

TheLenovoThinkVantageToolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity,
diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andgetmore
informationaboutyourcomputer.See“LenovoThinkVantageToolbox”onpage100fordetailedinformation.

ProductRecovery

TheProductRecoveryprogramenablesyoutorestorethecontentsoftheharddiskdrivetothefactory
defaultsettings.

ThinkVantagePasswordManager

TheThinkVantagePasswordManagerprogramautomaticallycapturesandllsinauthenticationinformation
forWindowsapplicationsandWebsites.

Notes:IfthePasswordVaulticonintheLenovoThinkVantageToolsprogramisdimmed,itindicatesthat
youneedtoinstalltheThinkVantagePasswordManagerprogrammanuallybeforeenablingitsfeatures.To
installtheThinkVantagePasswordManagerprogram,dothefollowing:

1.ClickStart➙AllPrograms➙LenovoThinkVantageTools,anddouble-clickPasswordVault.

2.Followtheinstructionsonthescreen.

3.Whentheinstallationprocesscompletes,thePasswordVaulticonisactivated.

ThinkVantagePowerManager

TheThinkVantagePowerManagerprogramprovidesconvenient,exible,andcompletepowermanagement
foryourThinkCentre®computer.ByusingtheThinkVantagePowerManagerprogram,youcanadjustyour
powersettingstoachievethebestbalancebetweensystemperformanceandpowersaving.

ThinkVantageRescueandRecovery

TheThinkVantageRescueandRecoveryprogramisaonebuttonrecoveryandrestoresolutionthatincludes
asetofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystem
crashes,evenifyoucannotstarttheWindowsoperatingsystem.

Note:IftheEnhancedBackupandRestoreiconintheLenovoThinkVantageToolsprogramisdimmed,it
indicatesthatyouneedtoinstalltheThinkVantageRescueandRecoveryprogrammanuallybeforeenabling
itsfeatures.T oinstalltheThinkVantageRescueandRecoveryprogram,dothefollowing:

1.ClickStart➙AllPrograms➙LenovoThinkVantageT ools,anddouble-clickEnhancedBackup
andRestore.

2.Followtheinstructionsonthescreen.

3.Whentheinstallationprocesscompletes,theEnhancedBackupandRestoreiconisactivated.

6ThinkCentreUserGuide

ThinkVantageSystemUpdate

TheThinkVantageSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-dateby
downloadingandinstallingsoftwarepackages(ThinkVantageapplications,devicedrivers,BIOSupdates,
andotherthirdpartyapplications).

AdobeReader

TheAdobeReaderprogramisatoolusedtoview,print,andsearchPDFdocuments.

Antivirussoftware

Yourcomputercomeswithantivirussoftwarethatyoucanusetodetectandeliminateviruses.Lenovo
providesafullversionofantivirussoftwareonyourharddiskdrivewithafree30-daysubscription.After30
days,youmustrenewthelicensetocontinuereceivingtheantivirusprogramupdates.

Locations

Thissectionprovidesinformationtohelpyoulocatetheconnectorsonthefrontandrearofyourcomputer,
partsonthesystemboard,andcomponentsandinternaldrivesinyourcomputer.

Chapter1.Productoverview7

Locatingconnectors,controls,andindicatorsonthefrontofyour
computer

Figure1“Frontconnector,control,andindicatorlocations”onpage8showsthelocationsoftheconnectors,
controls,andindicatorsonthefrontofyourcomputer.

Figure1.Frontconnector,control,andindicatorlocations

1Harddiskdriveactivityindicator

2Powerindicator6Headphoneconnector

3Powerswitch7Microphoneconnector

4Opticaldriveeject/closebutton8USBconnector(USBport2)

5USBconnector(USBport1)

8ThinkCentreUserGuide

Locatingconnectorsontherearofyourcomputer

3 4

5 6 7 8

Figure2“Rearconnectorlocations”onpage9showsthelocationsoftheconnectorsontherearofyour
computer.Someconnectorsontherearofyourcomputerarecolor-codedtohelpyoudeterminewhereto
connectthecablesonyourcomputer.

Figure2.Rearconnectorlocations

1Voltage-selectionswitch(somemodels)

2Powercordconnector11Audioline-inconnector

3Serialport(Serialport1)12PCIExpressx16graphicscardslot

4PS/2keyboardandmouseconnectors

10Audioline-outconnector

13PCIExpressx1cardslots(2)

(optional)

5VGAmonitorconnector14PCIcardslot

6DisplayPortconnector

7USBconnectors(USBports3to8)

8Ethernetconnector

9Microphoneconnector

15Optionalserialport(Serialport2)

16Padlockloop

17Integratedcablelock(Kensingtonlock)slot

Chapter1.Productoverview9

ConnectorDescription

Audioline-inconnector

Audioline-outconnector

DisplayPortconnector

Ethernetconnector

Microphoneconnector

PS/2keyboardconnector
(optional)

PS/2mouseconnector
(optional)

Serialport

USBconnectorUsedtoattachadevicethatrequiresaUSBconnector,suchasaUSBkeyboard,a

VGAmonitorconnectorUsedtoattachaVGAmonitororotherdevicesthatuseaVGAmonitorconnector.

Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereo
system.Whenyouattachanexternalaudiodevice,acableisconnectedbetween
theaudioline-outconnectorofthedeviceandtheaudioline-inconnectorofthe
computer.

Usedtosendaudiosignalsfromthecomputertoexternaldevices,suchaspowered
stereospeakers(speakerswithbuilt-inampliers),headphones,multimedia
keyboards,ortheaudioline-inconnectoronastereosystemorotherexternal
recordingdevice.

Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orotherdevices
thatuseaDisplayPortconnector.

UsedtoattachanEthernetcableforalocalareanetwork(LAN).
Note:T ooperatethecomputerwithinFCCClassBlimits,useaCategory5Ethernet
cable.

Usedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundorif
youusespeech-recognitionsoftware.

UsedtoattachakeyboardthatusesaPS/2keyboardconnector.

Usedtoattachamouse,atrackball,orotherpointingdevicesthatuseaPS/2
mouseconnector.

Usedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea
9-pinserialport.

USBmouse,aUSBscanner,oraUSBprinter.IfyouhavemorethaneightUSB
devices,youcanpurchaseaUSBhub,whichyoucanusetoconnectadditional
USBdevices.

10ThinkCentreUserGuide

Locatingcomponents

Figure3“Componentlocations”onpage11showsthelocationsofthevariouscomponentsinyour
computer.Toremovethecomputercover,see“Removingthecomputercover”onpage30.

Figure3.Componentlocations

1Heatsinkandfanassembly

2Memorymodules

3Opticaldrive9Coverpresenceswitch(alsocalledintrusionswitch)

4FrontaudioandUSBassembly

5Internalspeaker(installedinsomemodels)

6Systemboard

7Harddiskdrive

8PCIcard(installedinsomemodels)

10Rearfan

11Powersupplyassembly

12Microprocessor

Chapter1.Productoverview11

Locatingpartsonthesystemboard

Figure4“Systemboardpartlocations”onpage12showsthelocationsofthepartsonthesystemboard.

Figure4.Systemboardpartlocations

1Microprocessor

14Frontpanelconnector(forconnectingLEDindicatorsand

powerswitch)

2Microprocessorfanconnector

15FrontUSBconnector1(forconnectingUSBports1and2

onthefrontbezel)

3Memoryslot1(DIMM1)16FrontUSBconnectors2and3(forconnectingadditional

USBdevices)

4Memoryslot2(DIMM3)17Coverpresenceswitchconnector(Intrusionswitch

connector)

5Memoryslot3(DIMM2)18Serial(COM2)connector

6Memoryslot4(DIMM4)

7Thermalsensorconnector20Frontaudioconnector

824-pinpowerconnector

9ClearCMOS(ComplementaryMetalOxide

19Internalspeakerconnector

21PCIcardslot

22PCIExpressx1cardslots(2)

Semiconductor)/Recoveryjumper

10Battery

11Powerfanconnector

12Parallelconnector

13SA TA3.0connectors(4)

23PCIExpressx16graphicscardslot

24Systemfanconnector

25PS/2keyboardandmouseconnector

264-pinpowerconnector

12ThinkCentreUserGuide

Locatinginternaldrives

Internaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyour
computertoincreasestoragecapacityandenableyourcomputertoreadothertypesofmedia.Internal
drivesareinstalledinbays.Inthismanual,thebaysarereferredtoasbay1,bay2,andsoon.

Wheninstallingorreplacinganinternaldrive,itisimportanttonotethetypeandsizeofthedrivethatyou
caninstallorreplaceineachbayandcorrectlyconnectthecablestothedriveinstalled.Refertothe
appropriatesectionin“Installingorreplacinghardware”onpage29forinstructionsonhowtoinstallor
replaceinternaldrivesforyourcomputer.

Figure5“Drivebaylocations”onpage13

showsthelocationsofthedrivebays.

Figure5.Drivebaylocations

1Bay1-Opticaldrivebay(withanopticaldriveinstalledinsomemodels)

2Bay2-Opticaldrivebay

3Bay3-Cardreaderdrivebay

4Bay4-SecondarySATAharddiskdrivebay

5Bay5-PrimarySATAharddiskdrivebay(witha3.5-inchSATAharddiskdriveinstalled)

Chapter1.Productoverview13

Machinetypeandmodellabel

Machine Type: XXXX
Model Number: XXX

Themachinetypeandmodellabelidentiesyourcomputer.WhenyoucontactLenovoforhelp,themachine
typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.

Thefollowingisasampleofthemachinetypeandmodellabel.

Figure6.Machinetypeandmodellabel

14ThinkCentreUserGuide

Chapter2.Usingyourcomputer

Thischapterprovidesinformationonusingsomeofthecomputercomponents.

Frequentlyaskedquestions

Thefollowingareafewtipsthatwillhelpyouoptimizetheuseofyourcomputer.

CanIgetmyuserguideinanotherlanguage?

TheuserguideisavailableinvariouslanguagesontheLenovoSupportWebsiteat:
http://www.lenovo.com/ThinkCentreUserGuides

Wherearemyrecoverydiscs?

Lenovoprovidesaprogramthatenablesyoutocreaterecoverydiscs.Fordetailsaboutcreatingrecovery
discs,see“Creatingrecoverymedia”onpage63.

Additionally,incaseofaharddiskfailure,youcanorderProductRecoverydiscsfromtheLenovoCustomer
SupportCenter.ForinformationaboutcontactingtheCustomerSupportCenter,seeChapter11“Getting
information,help,andservice”onpage103.BeforeusingtheProductRecoverydiscs,refertothe
documentationthatcomeswiththediscs.

Attention:AProductRecoverydiscpackagemightcontainmultiplediscs.Makesureyouhaveallofthe
discsreadybeforestartingtherecoveryprocess.Duringtherecoveryprocess,youmightbeprompted
tochangediscs.

WherecanIndhelpabouttheWindowsoperatingsystem?

TheWindowsHelpandSupportinformationsystemprovidesyoudetailedinformationaboutusingthe
Windowsoperatingsystemtohelpyougetthemostofyourcomputer.ToaccesstheWindowsHelpand
Supportinformationsystem,clickStart➙HelpandSupport.

Usingthekeyboard

Dependingonyourmodel,yourcomputercomeswitheitherastandardkeyboardorangerprintreader
keyboard.TheMicrosoftWindowsshortcutkeysareprovidedonbothkeyboardtypes.

Thissectionprovidesinformationaboutthefollowingtopics:

•“UsingWindowsshortcutkeys”onpage15

•“Usingangerprintreader”onpage16

UsingWindowsshortcutkeys

Boththestandardkeyboardandthengerprintreaderkeyboardprovidethreekeysyoucanusewithyour
MicrosoftWindowsoperatingsystem.

•ThetwoStartmenukeysarelocatedbesidetheAltkeyoneithersideofthespacebar.Theyfeaturethe
Windowslogo.Whenyoupresseither,theWindowsStartmenuopens.ThestyleoftheWindowslogo
variesdependingonthekeyboardtype.

•Thecontext-menukeyislocatednexttotheCtrlkeyontherightsideoftheSpacebar.Pressingthe
context-menukeyopensthecontextmenufortheactiveprogram,icon,orobject.

©CopyrightLenovo2011,2012

15

Note:YoucanusethemouseortheUpandDownarrowkeystohighlightmenuselections.Youcanclose
theStartmenuorthecontextmenubyclickingthemouseorpressingEsc.

Usingangerprintreader

Somecomputersmightcomewithakeyboardthathasangerprintreader.Formoreinformationaboutthe
ngerprintreader,see“FingerprintSoftware”onpage5.

ToopentheThinkVantageFingerprintSoftwareprogramandusethengerprintreader,clickStart➙All
Programs➙LenovoThinkVantageT ools➙FingerprintReader.

Followtheinstructionsonthescreen.Foradditionalinformation,refertotheThinkVantageFingerprint
Softwarehelpsystem.

Usingthewheelmouse

Thewheelmousehasthefollowingcontrols:

1PrimarymousebuttonUsethisbuttontoselectorstartaprogramormenuitem.

2Wheel

3Secondarymousebutton

Youcanswitchthefunctionoftheprimaryandsecondarymousebuttonsandchangeotherdefaultbehavior
throughthemousepropertiesfunctionintheWindowsControlPanel.

Usethewheeltocontrolthescrollingactionofthemouse.Thedirectioninwhichyou
rotatethewheelcontrolsthedirectionofthescrollingaction.

Usethisbuttontodisplayamenufortheactiveprogram,icon,orobject.

Adjustingaudio

Soundisanimportantpartofthecomputerexperience.Y ourcomputerhasadigitalaudiocontrollerbuilt
intothesystemboard.Somemodelsalsohaveahigh-performanceaudioadapterinstalledinoneofthePCI
cardslots.

Aboutyourcomputeraudio

Ifafactory-installed,high-performanceaudioadapterisinstalledinyourcomputer,thesystem-board
audioconnectorsontherearofthecomputeraretypicallydisabled;usetheconnectorsprovidedonthe
audioadapter.

Eachaudiosolutionprovidesatleastthreeaudioconnectors:audioline-inconnector,audioline-out
connector,andMicrophoneconnector.Onsomemodels,afourthconnectorisprovidedfortheattachment
ofunpoweredstereospeakers(speakersthatdonotrequireanacpowersource).Theaudioadapter
providesyouwiththeabilitytorecordandplaybacksoundandmusic,aswellastoenjoysoundwith
multimediaapplicationsandworkwithspeech-recognitionsoftware.

16ThinkCentreUserGuide

Optionally,youcanconnectasetofpoweredstereospeakerstotheaudioline-outconnectortoenjoy
bettersoundwithmultimediaapplications.

Settingthevolumefromthedesktop

Thedesktopvolumecontrolisaccessiblethroughthevolumeiconinthetaskbar,whichislocatedatthe
bottom-rightcorneroftheWindowsdesktop.Clickthevolumeiconandmovethesliderupordownto
controlthevolume,orclicktheMuteicontoturntheaudiooff.Ifthevolumeiconisnotinthetaskbar,see
“Addingthevolumeicontothetaskbar”onpage17

Addingthevolumeicontothetaskbar

ToaddthevolumeicontothetaskbarontheWindows7operatingsystem,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙ControlPanel➙AppearanceandPersonalization.

2.IntheT askbarandStartMenutopic,clickCustomizeiconsonthetaskbar.

3.ClickT urnsystemiconsonoroffandchangethevolumebehaviorsfromOfftoOn.

4.ClickOKtosavethenewsettings.

.

SettingthevolumefromControlPanel

YoucansetthecomputervolumefromControlPanel.TosetthecomputervolumefromControlPanel,
dothefollowing:

1.FromtheWindowsdesktop,clickStart➙ControlPanel➙HardwareandSound.

2.IntheSoundtopic,clickAdjustsystemvolume.

3.Movetheslidersupordowntoraiseorlowerthevolumeofyourcomputer.

UsingCDsandDVDs

YourcomputermighthaveaDVDROMdriveorrecordableDVDdriveinstalled.DVDdrivesuse
industry-standard,12cm(4.75-inch)CDmediaorDVDmedia.IfyourcomputercomeswithaDVDdrive,
thedrivecanreadDVD-ROMdiscs,DVD-Rdiscs,DVD-RAMdiscs,DVD-RWdiscs,andalltypesofCDs,
suchasCD-ROMdiscs,CD-RWdiscs,CD-Rdiscs,andaudioCDs.IfyouhavearecordableDVDdrive,
itcanalsorecordonDVD-Rdiscs,DVD-RWdiscs,typeIIDVD-RAMdiscs,CD-RWstandardandhigh
speeddiscs,andCD-Rdiscs.

FollowtheseguidelineswhenusingtheDVDdrive:

•Donotplacethecomputerinalocationwherethedriveisexposedtothefollowing:

–Hightemperature
–Highhumidity
–Excessivedust
–Excessivevibrationorsuddenshock
–Aninclinedsurface
–Directsunlight

•DonotinsertanyobjectotherthanaCDorDVDintothedrive.

•Beforemovingthecomputer,removetheCDorDVDfromthedrive.

HandlingandstoringCDandDVDmedia

CDandDVDmediaaredurableandreliable,buttheydorequiresomecareandspecialhandling.When
handlingandstoringaCDorDVD,followtheseguidelines:

Chapter2.Usingyourcomputer17

•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.

•Toremovedustorngerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping
thediscinacirculardirectionmightcauselossofdata.

•Donotwriteorstickpaperonthedisc.

•Donotscratchormarkthedisc.

•Donotplaceorstorethediscindirectsunlight.

•Donotusebenzene,thinners,orothercleanerstocleanthedisc.

•Donotdroporbendthedisc.

•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.

PlayingaCDorDVD

IfyourcomputercomeswithaDVDdrive,youcanlistentoaudioCDsorwatchDVDmovies.Toplaya
CDorDVD,dothefollowing:

1.PresstheEject/LoadbuttonontheDVDdrivetoopenthetray.

2.Withthetrayfullyextended,inserttheCDorDVDintothetray.SomeDVDdriveshaveasnaphubinthe
centerofthetray.Ifyourdrivehasasnaphub,supportthetraywithonehandandthenpushonthe
centeroftheCDorDVDuntilitsnapsintoplace.

3.PresstheEject/Loadbuttonagainorgentlypushthetrayforwardtoclosethetray.TheCDorDVD
playerprogramstartsautomatically.Foradditionalinformation,refertotheCDorDVDplayerprogram
helpsystem.

ToremoveaCDorDVDfromtheDVDdrive,dothefollowing:

1.Withthecomputeron,presstheEject/Loadbutton.Whenthetrayslidesoutautomatically,carefully
removethedisc.

2.ClosethetraybypressingtheEject/Loadbuttonorbygentlypushingthetrayforward.

Note:IfthetraydoesnotslideoutofthedrivewhenyoupresstheEject/Loadbutton,insertastraightened
paperclipintotheemergency-ejectholelocatedonthefrontoftheDVDdrive.Besurethedriveispowered
offwhenusingtheemergencyeject.UsetheEject/Loadbuttoninsteadoftheemergencyejectexcept
inanemergency.

RecordingaCDorDVD

IfyourcomputercomeswitharecordableDVDdrive,youcanusethedrivetorecordCDsorDVDs.To
recordaCDorDVD,dothefollowing:

1.ClickStart➙AllPrograms➙CorelDVDMovieFactoryLenovoEdition.

2.Followtheinstructionsonthescreen.

FordetailedinformationaboutusingtheCorelDVDMovieFactoryprogram,seethehelpsystemforthe
program.

YoucanalsouseWindowsMediaPlayertorecordCDsanddataDVDs.Formoreinformation,see“Helpand
Support”onpage103

.

18ThinkCentreUserGuide

Chapter3.Youandyourcomputer

Thischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoother
countriesorregions.

Accessibilityandcomfort

Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.
Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork
thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhile
usingyourcomputer.

Thefollowingtopicsprovideinformationaboutarrangingyourworkarea,settingupyourcomputer
equipment,andestablishinghealthyworkhabits.

Lenovoiscommittedtoprovidingpeoplewithdisabilitiesgreateraccesstoinformationandtechnology.
Asaresult,thefollowinginformationprovideswaystohelpusersthathavehearing,vision,andmobility
limitationsgetthemostoutoftheircomputerexperience.

Assistivetechnologiesenableuserstoaccessinformationinthemostappropriateway.Someofthese
technologiesarealreadyprovidedinyouroperatingsystem,otherscanbepurchasedthroughvendors,or
accessedthroughtheWorldWideWeb:
http://www.lenovo.com/healthycomputing

Arrangingyourworkspace

Togetthemostfromyourcomputer,arrangeboththeequipmentyouuseandyourworkareatosuityour
needsandthekindofworkyoudo.Yourcomfortisofforemostimportance,butlightsources,aircirculation,
andthelocationofelectricaloutletscanalsoaffectthewayyouarrangeyourworkspace.

Comfort

Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyounda
positionthatsuitsyoubest.

Sittinginthesamepositionforalongtimecancausefatigue.Thebackrestandseatofyourchairshould
adjustindependentlyandprovidegoodsupport.Theseatshouldhaveacurvedfronttorelievepressureon
thethighs.Adjusttheseatsothatyourthighsareparalleltotheoorandyourfeetareeitheratonthe
oororonafootrest.

Whenusingthekeyboard,keepyourforearmsparalleltotheoorandyourwristsinacomfortableposition.
Usealighttouchonthekeyboardandyourhandsandngersrelaxed.Changetheangleofthekeyboard
formaximumcomfortbyadjustingthepositionofthekeyboardfeet.

©CopyrightLenovo2011,2012

19

Adjustthemonitorsothetopofthescreenisat,orslightlybelow,eyelevel.Placethemonitorata
comfortableviewingdistance,usually51to61cm(20to24inches),andpositionitsoyoucanviewit
withouthavingtotwistyourbody.Also,positionotherequipmentyouuseregularly,suchasthetelephoneor
amouse,withineasyreach.

Glareandlighting

Positionthemonitortominimizeglareandreectionsfromoverheadlights,windows,andotherlightsources.
Reectedlightfromshinysurfacescancauseannoyingreectionsonyourmonitorscreen.Placethe
monitoratrightanglestowindowsandotherlightsources,whenpossible.Reduceoverheadlighting,if
necessary,byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,use
curtainsorblindstoblockthesunlight.Y oucanadjustthebrightnessandcontrastcontrolsonthemonitor
astheroomlightingchangesthroughouttheday.

Whereitisimpossibletoavoidreectionsortoadjustthelighting,anantiglarelterplacedoverthescreen
mightbehelpful.However,theseltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter
youhaveexhaustedothermethodsofreducingglare.

Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen
periodicallyusingasoftclothasdirectedinyourmonitordocumentation.

Aircirculation

Yourcomputerandmonitorproduceheat.Thecomputerhasafanthatpullsinfreshairandforcesouthot
air.Themonitorletshotairescapethroughvents.Blockingtheairventscancauseoverheating,whichmight
resultinamalfunctionordamage.Placethecomputerandmonitorsothatnothingblockstheairvents;
usually,51mm(2inches)ofairspaceissufcient.Also,makesuretheventedairisnotblowingonpeople.

Electricaloutletsandcablelengths

Thelocationofelectricaloutlets,thelengthofpowercordsandcablesthatconnecttothemonitor,printer,
andotherdevicesmightdeterminethenalplacementofyourcomputer.

Whenarrangingyourworkspace:

•Avoidtheuseofextensioncords.Whenpossible,plugthecomputerpowercorddirectlyintoanelectrical
outlet.

•Keeppowercordsandcablesneatlyroutedawayfromwalkwaysandotherareaswheretheymight
getkickedaccidentally.

Formoreinformationaboutpowercords,see“Powercordsandpoweradapters”onpagevi

20ThinkCentreUserGuide

.

RegisteryourcomputerwithLenovo

Toregisteryourcomputer,gotohttp://www.lenovo.com/register.Then,followtheinstructionsonthescreen
tocompletetheregistration.Thiscanhelpauthoritiesreturnyourcomputertoyouifitislostorstolen.
RegisteringyourcomputeralsoenablesLenovotonotifyyouaboutpossibletechnicalinformationand
upgrades.

Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact
youincaseofarecallorothersevereproblem.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.

Movingyourcomputertoanothercountryorregion

Whenyoumoveyourcomputertoanothercountryorregion,youmusttakelocalelectricalstandardsinto
consideration.Thissectionprovidesinformationonthefollowing:

•“Voltage-selectionswitch”onpage21

•“Replacementpowercords”onpage21

Voltage-selectionswitch

Somecomputersareequippedwithavoltage-selectionswitchlocatednearthepower-cordconnection
pointonthecomputerandsomecomputersdonothaveavoltage-selectionswitch.Beforeyouinstall
yourcomputerorrelocateyourcomputertoanothercountryorregion,youmustbecertainthatyouhave
matchedyourcomputertothevoltageavailableatyourelectricaloutlet.

CAUTION:
Youmustknowthevoltageoftheelectricalconnection(outlet)whereyourcomputerwillbe
connected.Ifyoudonotknowthevoltage,contactyourlocalelectriccompanyorrefertoofcial
Websitesorotherliteraturefortravelerstothecountryorregionwhereyouarelocated.

Ifyourcomputerhasavoltage-selectionswitch,youmustsettheswitchtomatchthevoltageavailableat
yourelectricaloutlet.Settingthevoltage-selectionswitchincorrectlywillcausethecomputertomalfunction
andmightcausepermanentdamagetothecomputer.Donotconnectthecomputertoanelectrical
outletuntilyouhaveveriedthatthevoltage-selectionswitchsettingmatchesthevoltageavailableatthe
electricaloutlets.

Ifyourcomputerdoesnothaveavoltage-selectionswitch,inspectthevoltage-ratinglabelonthebottomof
thecomputerandnotethefollowing:

•Ifthevoltage-ratinglabelshowsarangeofeither“100-127V”or“200-240V,”youmustensurethatthe
voltageprovidedattheelectricaloutletmatchesthevoltageratingonthecomputerlabel.Ifitdoes
notmatch,donotattempttoconnectthecomputertotheelectricaloutlet,unlessanexternaldevice
suchasavoltage-convertingtransformerisused.

•Ifthevoltage-ratinglabelshowsadualrangeof“100-127V”and“200-240V,”thissigniesthatthe
computerissuitableforworldwideoperationandthecomputerwillautomaticallyadjusttothevoltageat
theelectricaloutletregardlessofthecountryorregionwherethecomputerisbeingconnected.

Replacementpowercords

Ifyourelocateyourcomputertoacountryorregionthatusesanelectricaloutletstyledifferentfromthe
typeyouarecurrentlyusing,youwillhavetopurchaseeitherelectricalplugadaptersornewpowercords.
YoucanorderpowercordsdirectlyfromLenovo.

Chapter3.Youandyourcomputer21

Forpowercordinformationandpartnumbers,goto:
http://www.lenovo.com/powercordnotice

22ThinkCentreUserGuide

Chapter4.Security

Thischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.

Securityfeatures

Thefollowingsecurityfeaturesareavailableonyourcomputer:

•ComputraceAgentsoftwareembeddedinrmware
TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.

Thesoftwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,or
thecomputercall-inlocation.

Note:YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.

•Coverpresenceswitch(alsocalledintrusionswitch)
Thecoverpresenceswitchpreventsyourcomputerfromloggingintotheoperatingsystemwhenthe

computercoverisnotproperlyinstalledorclosed.Toenablethecoverpresenceswitchconnector
onthesystemboard,tothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage71.

2.SettheAdministratorPassword.See“Setting,changing,anddeletingapassword”onpage72.

3.FromtheSecuritysubmenu,selectChassisIntrusionDetection➙Enabled.Thecoverpresence
switchconnectoronthesystemboardisenabled.

Whenthecoverpresenceswitchdetectsthatyourcomputercoverisnotproperlyinstalledorclosed
whenyouturnonthecomputer,anerrormessagewillbedisplayed.Tobypasstheerrormessageand
logintotheoperatingsystem,dothefollowing:

1.Properlyinstallorcloseyourcomputercover.See“Completingthepartsreplacement”onpage61.

2.PressF1toentertheSetupUtilityprogram.ThenpressF10tosaveandexittheSetupUtility
program.Theerrormessagewillnotbedisplayedagain.

•AbilitytoenableanddisabledevicesandUSBconnectors
Formoreinformation,see“Enablingordisablingadevice”onpage73

•Integratedngerprintreader(availableonsomemodels)
Dependingonthemodelsofyourcomputer,thekeyboardmayhaveanintegratedngerprintreader.

ByenrollingyourngerprintandassociatingitwithaPower-onPassword,aHardDiskPassword,or
bothpasswordsbeforehand,youcanstartthecomputer,logontothesystem,andentertheSetup
Utilityprogrambyswipingyourngeroverthereader,withouttypingapassword.Thusngerprint
authenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.

•Startupsequencecontrol
Formoreinformation,see“Selectingorchangingthestartupdevicesequence”onpage74

•Startupwithoutkeyboardormouse
Yourcomputerisabletologintotheoperatingsystemwithoutkeyboardormouseconnected.

•TrustedPlatformModule(TPM)
TrustedPlatformModuleisasecurecryptoprocessorthatcanstorecryptographickeysthatprotect

informationstoredinyourcomputer.

.

.

©CopyrightLenovo2011,2012

23

Lockingthecomputercover

Lockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyour
computer.Yourcomputercomeswithapadlockloopsothatthecomputercovercannotberemoved
whenapadlockisinstalled.

Figure7.Installingapadlock

24ThinkCentreUserGuide

Attachinganintegratedcablelock

Anintegratedcablelock,sometimesreferredtoastheKensingtonlock,canbeusedtosecureyour
computertoadesk,table,orothernon-permanentxture.Thecablelockattachestotheintegratedcable
lockslotattherearofyourcomputerandisoperatedwithakey.Thecablelockalsolocksthebuttonsused
toopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.Youcan
orderanintegratedcablelockdirectlyfromLenovobysearchingforKensingtonat:
http://support.lenovo.com

Figure8.Integratedcablelock

Usingpasswords

YoucansetavarietyofpasswordsthroughtheMicrosoftWindowsoperatingsystemandthroughtheBIOS
ofyourcomputertohelpdeterunauthorizeduseofyourcomputer.

BIOSpasswords

YoucanusetheBIOSSetupUtilityprogramtosetpasswordstopreventunauthorizedaccesstoyour
computeranddata.Thefollowingtypesofpasswordsareavailable:

•Power-OnPassword:WhenaPower-OnPasswordisset,youarepromptedtotypeavalidpassword
eachtimethecomputeristurnedon.Thecomputercannotbeuseduntilthevalidpasswordistyped
in.Formoreinformation,see“Power-OnPassword”onpage72

•HardDiskPassword:SettingaHardDiskPasswordpreventsunauthorizedaccesstothedataonthehard
diskdrive.WhenaHardDiskPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyou
trytoaccesstheharddiskdrive.Formoreinformation,see“HardDiskPassword”onpage72

.

.

Chapter4.Security25

•AdministratorPassword:SettinganAdministratorPassworddetersunauthorizedusersfromchanging
congurationsettings.Ifyouareresponsibleformaintainingthecongurationsettingsofseveral
computers,youmightwanttosetanAdministratorPassword.Formoreinformation,see“Administrator
Password”onpage72

Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimproves
computingsecurity.

.

Windowspasswords

DependingonyourversionoftheWindowsoperatingsystem,youcanusepasswordsforavarietyof
features,includingcontrollingloginaccess,accesstosharedresources,networkaccess,andindividualuser
settings.Formoreinformation,see“HelpandSupport”onpage103

.

Conguringthengerprintreader

Ifyourkeyboardhasangerprintreader,youcancongurethengerprintreaderintheSetupUtilityprogram.

TheFingerprintSetupsubmenuundertheSecuritymenuoftheSetupUtilityprogramprovidesthe
followingoptions:

•PrebootAuthentication:enablesordisablesthengerprintauthenticationforaccessingtheBIOS.

•EraseFingerprintData:clearsthengerprintdatastoredinangerprintreader.

Tocongurethengerprintreader,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage71.

2.FromtheSetupUtilityprogrammainmenu,selectSecurity➙FingerprintSetup,andpressEnter.
TheFingerprintSetupwindowopens.

3.SelectPrebootAuthenticationorEraseFingerprintDateasdesired,andpressEnter.

4.SelectthedesiredsettingsandpressEnter.

5.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconrm
theexit.

Usingandunderstandingrewalls

Arewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired.
Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.If
yourcomputerispreintalledwitharewallprogram,ithelpsprotectagainstcomputerInternetsecurity
threats,unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formore
informationabouthowtousetherewallprogram,refertothehelpsystemofyourrewallprogram.

TheWindowsoperatingsystempreinstalledonyourcomputerprovidestheWindowsFirewall.Fordetailson
usingtheWindowsFirewall,referto“HelpandSupport”onpage103.

Protectingdataagainstviruses

Yourcomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate
viruses.

Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.

Note:Virusdenitionlesmustbekeptup-to-datetoguardagainstnewviruses.

26ThinkCentreUserGuide

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus
software.

Chapter4.Security27

28ThinkCentreUserGuide

Chapter5.Installingorreplacinghardware

Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved
fromthecomputerandyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,can
seriouslydamagecomputercomponentsandparts.

Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity
damage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCIcards,memorymodules,
systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.

•Preventothersfromtouchingthepartsandothercomputercomponents.

•Beforeyoureplaceanewpart,touchthestatic-protectivepackagecontainingtheparttoametal
expansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwoseconds.This
reducesstaticelectricityinthepackageandyourbody.

•Whenpossible,removethenewpartfromthestatic-protectivepackaging,andinstallitdirectlyinthe
computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage
thatthepartcameinonasmooth,levelsurfaceandplacethepartonit.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Youcanexpand
thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.

Notes:

1.UseonlycomputerpartsprovidedbyLenovo.

2.Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe
instructionsthatcomewiththeoption.

Installingexternaloptions

Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For
someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection.
Wheninstallinganexternaloption,see“Locatingconnectors,controls,andindicatorsonthefrontofyour
computer”onpage8and“Locatingconnectorsontherearofyourcomputer”onpage9toidentifythe
requiredconnector.Then,usetheinstructionsthatcomewiththeoptiontohelpyoumaketheconnection
andinstallanysoftwareordevicedriversthatarerequiredfortheoption.

©CopyrightLenovo2011,2012

29

Removingthecomputercover

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev

Thissectionprovidesinstructionsonhowtoremovethecomputercover.

CAUTION:

Turnoffthecomputerandwaitthreetoveminutestoletthecomputercoolbeforeremovingthe
computercover.

Toremovethecomputercover,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallattacheddevicesandthecomputer.

2.Disconnectallpowercordsfromelectricaloutlets.

3.Disconnectthepowercords,Input/Outputcables,andanyothercablesthatareconnectedtothe

4.Removeanylockingdevicethatsecuresthecomputercover,suchasapadlockoranintegratedcable

5.Removeanyscrewsthatsecurethecomputercover.

6.Pressthecover-releasebuttononthesideofthecomputerandslidethecovertotherearofthe

.

computer.See“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”onpage8
and“Locatingconnectorsontherearofyourcomputer”onpage9.

lock.See“Lockingthecomputercover”onpage24and“Attachinganintegratedcablelock”onpage25.

computertoremovethecover.

Figure9.Removingthecomputercover

30ThinkCentreUserGuide

Removingandreinstallingthefrontbezel

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev

Thissectionprovidesinstructionsonhowtoremoveandreinstallthefrontbezel.

Toremoveandreinstallthefrontbezel,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage30.

3.Removethefrontbezelbyreleasingthethreeplastictabsontheleftsideandpivotingthefrontbezel

.

outward.

Figure10.Removingthefrontbezel

4.Toreinstallthefrontbezel,alignthethreeplastictabsontherightsideofthefrontbezelwiththe
correspondingholesinthechassis,thenpivotthefrontbezelinwardsuntilitsnapsintopositionon
theleftside.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage61

InstallingorreplacingaPCIcard

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev

.

Chapter5.Installingorreplacinghardware31

.

ThissectionprovidesinstructionsonhowtoinstallorreplaceaPCIcard.Yourcomputerhasonestandard
PCIcardslot,twoPCIExpressx1cardslots,andonePCIExpressx16graphicscardslot.

ToinstallorreplaceaPCIcard,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage30.

3.Attherearofthecomputer,pressthereleasebutton1toopenthecardlatch2.

Figure11.OpeningthePCIcardlatch

4.DependingonwhetheryouareinstallingorreplacingaPCIcard,dooneofthefollowing:

•IfyouareinstallingaPCIcard,removetheappropriatemetalslotcover.

•IfyouarereplacinganoldPCIcard,grasptheoldcardthatiscurrentlyinstalledandgentlypullit
outoftheslot.

32ThinkCentreUserGuide

Figure12.RemovingaPCIcard

Notes:

a.Thecardtstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmall

amountuntilitisremovedfromthecardslot.

b.Ifthecardisheldinplacebyaretaininglatch,pressthecardretaininglatch1asshownto

disengagethelatch.Graspthecardandgentlypullitoutoftheslot.

5.RemovethenewPCIcardfromitsstatic-protectivepackage.

6.Installthenewcardintotheappropriateslotonthesystemboard.See“Locatingpartsonthesystem
board”onpage12.

Note:IfyouareinstallingaPCIExpressx16graphicscard,makesurethememoryslotretainingclips
areclosedbeforeyouinstallthegraphicscard.

Chapter5.Installingorreplacinghardware33

7.PivotthecardlatchtotheclosedpositiontosecurethePCIcard.

Figure13.InstallingaPCIcard

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage61.

Installingorreplacingamemorymodule

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev

Thissectionprovidesinstructionsonhowtoinstallorreplaceamemorymodule.

YourcomputerhasfourslotsforinstallingorreplacingDDR3UDIMMsthatprovideuptoamaximumof16
GBsystemmemory.Wheninstallingorreplacingamemorymodule,usethefollowingguidelines:

•Use2GBor4GBDDR3UDIMMsinanycombinationuptoamaximumof16GB.

•InstallmemorymodulesinthesequenceofDIMM3,DIMM4,DIMM1,andDIMM2.See“Locating
partsonthesystemboard”onpage12

Toinstallorreplaceamemorymodule,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage30.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatethememoryslots.See“Locatingpartsonthesystemboard”onpage12.

.

.

34ThinkCentreUserGuide

5.Removeanypartsthatmightpreventyouraccesstothememoryslots.Dependingonyourcomputer
model,youmightneedtoremovethePCIExpressx16graphicscardforeasieraccesstothememory
slots.See“InstallingorreplacingaPCIcard”onpage31.

6.Dependingonwhetheryouareinstallingorreplacingamemorymodule,dooneofthefollowing:

•Ifyouarereplacinganoldmemorymodule,opentheretainingclipsandgentlypullthememory

moduleoutofthememoryslot.

Figure14.Removingamemorymodule

•Ifyouareinstallingamemorymodule,opentheretainingclipsofthememoryslotintowhichyou

wanttoinstallthememorymodule.

Figure15.Openingtheretainingclips

Chapter5.Installingorreplacinghardware35

7.Positionthenewmemorymoduleoverthememoryslot.Makesurethatthenotch1onthememory
modulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodulestraight
downintotheslotuntiltheretainingclipsclose.

Figure16.Installingamemorymodule

8.ReinstallthePCIExpressx16graphicscardifyouhaveremovedit.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage61

.

Installingorreplacingtheopticaldrive

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.

Thissectionprovidesinstructionsonhowtoinstallorreplacetheopticaldrive.

Toinstallorreplaceanopticaldrive,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage30.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage31.

4.Dependingonwhetheryouareinstallingorreplacinganopticaldrive,dooneofthefollowing:

•Ifyouareinstallingasecondaryopticaldrive,removetheplasticpanelinthefrontbezelforthe

drivebayyouwanttouse.Ifthereisametalstaticshieldinstalledinthedrivebay,removethe
metalstaticshield.

36ThinkCentreUserGuide

•Ifyouarereplacinganopticaldrive,disconnectthesignalcableandthepowercablefromtherear
oftheopticaldrive,pressthebluereleasebutton,andthenslidetheopticaldriveoutofthefront
ofthecomputer.

Figure17.Removingtheopticaldrive

5.Installtheopticaldriveretaineronthesideofthenewopticaldrive.

Figure18.Installingtheopticaldriveretainer

Chapter5.Installingorreplacinghardware37

6.Slidethenewopticaldriveintothedrivebayfromthefrontofthecomputeruntiltheopticaldrive
snapsintoposition.

Figure19.Installingtheopticaldrive

7.Connectthesignalcableandthepowercabletothenewopticaldrive.

Figure20.Connectingtheopticaldrive

8.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage31.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage61

.

Installingorreplacingthecardreader

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.

38ThinkCentreUserGuide

Thissectionprovidesinstructionsonhowtoinstallorreplacethecardreader.

Note:Thecardreaderisonlyavailableinsomemodels.Fornewinstallation,see“Installingthecardreader”
onpage39

.Forreplacement,see“Replacingthecardreader”onpage41.

Installingthecardreader

Toinstallthecardreader,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage30.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage31.

4.Locatethecardreaderdrivebay.See“Locatinginternaldrives”onpage13.

5.Pivotthecardreaderretainertotheleftandslideitoutofthechassis.

Figure21.Removingthecardreaderretainer

6.Installthecardreaderretaineronthesideofthenewcardreader.

Figure22.Installingthecardreaderretainer

Chapter5.Installingorreplacinghardware39

7.Slidethecardreaderwithretainerintothecardreaderdrivebayuntilitsnapsintoposition.

Figure23.Installingthecardreader

8.ConnectthecardreadercabletoFrontUSBconnector2onthesystemboard.See“Locatingpartson
thesystemboard”onpage12.

9.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage31.

Note:Youmighthavetoremovethecardreadercover2fromthefrontbezel.Toremovethecardread
cover,pivotthetworetainingclips1thatsecurethecardreadercoveroutwardsandthencompletely
disengagethecardreadercoverfromthefrontbezel.

Figure24.Removingthecardreadercover

40ThinkCentreUserGuide

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage61.

Replacingthecardreader

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev

Toreplacethecardreader,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

2.Removethecomputercover.See“Removingthecomputercover”onpage30.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage31.

4.Locatethecardreader.See“Locatingcomponents”onpage11.

5.DisconnectthecardreadercablefromtheUSBconnectoronthesystemboard.See“Locatingpartson

6.Presstheblueretainingcliptoremovethecardreaderoutofthechassis.

.

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

thesystemboard”onpage12.

Figure25.Removingthecardreader

Chapter5.Installingorreplacinghardware41

7.Installthecardreaderretaineronthesideofthenewcardreader.

Figure26.Installingthecardreaderretainer

8.Slidethenewcardreaderintothedrivebayuntilitsnapsintoposition.

Figure27.Installingthecardreader

9.ReconnectthecardreadercabletoFrontUSBconnector2onthesystemboard.See“Locatingparts
onthesystemboard”onpage12.

10.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage31.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage61.

Replacingthebattery

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.

Yourcomputerhasaspecialtypeofmemorythatmaintainsthedate,time,andsettingsforbuilt-infeatures,
suchasparallel-portassignments(conguration).Abatterykeepsthisinformationactivewhenyouturn
offthecomputer.

42ThinkCentreUserGuide

Thebatterynormallyrequiresnochargingormaintenancethroughoutitslife;however,nobatterylasts
forever.Ifthebatteryfails,thedate,time,andcongurationinformation(includingpasswords)arelost.An
errormessageisdisplayedwhenyouturnonthecomputer.

Refertothe“Lithiumbatterynotice”intheThinkCentreSafetyandWarrantyGuideforinformationabout
replacinganddisposingofthebattery.

Toreplacethebattery,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage30.

3.Locatethebattery.See“Locatingpartsonthesystemboard”onpage12.

4.Removetheoldbattery.

Figure28.Removingtheoldbattery

5.Installanewbattery.

Figure29.Installinganewbattery

6.Reinstallthecomputercoverandconnectthecables.See“Completingthepartsreplacement”on
page61

.

Note:Whenthecomputeristurnedonforthersttimeafterreplacingthebattery,anerrormessage
mightbedisplayed.Thisisnormalafterreplacingthebattery.

7.Turnonthecomputerandallattacheddevices.

8.UsetheSetupUtilityprogramtosetthedate,time,andanypasswords.SeeChapter7“UsingtheSetup
Utilityprogram”onpage71

.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage61

.

Chapter5.Installingorreplacinghardware43

Replacingthepowersupplyassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev

Thissectionprovidesinstructionsonhowtoreplacethepowersupplyassembly.

Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafetyandproperUnderwritersLaboratories(UL)certication.

CAUTION:

Hazardousmovingparts.Keepngersandotherbodypartsaway.

CAUTION:
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.

Toreplacethepowersupplyassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage30.

3.Disconnectthepowersupplyassemblycablesfromthesystemboardandalldrives.See“Locating
partsonthesystemboard”onpage12.

4.Releasethepowersupplyassemblycablesfromthecableclipsandtiesinthechassis.

44ThinkCentreUserGuide

5.Laythecomputeronitssideandremovethefourscrewsattherearofthechassisthatsecurethe
powersupplyassembly.

Figure30.Removingthescrewsforthepowersupplyassembly

6.Slidethepowersupplyassemblytothefrontofthecomputerandthenliftitoutofthechassis.

7.Ensurethatthenewpowersupplyassemblyisthecorrectreplacement.

8.Installthenewpowersupplyassemblyintothechassissothatthescrewholesinthepowersupply
assemblyalignwiththoseinthechassis.

9.Installandtightenthefourscrewstosecurethepowersupplyassembly.

Note:UseonlyscrewsprovidedbyLenovo.

10.Reconnectthepowersupplyassemblycablestothesystemboardandeachofthedrives.

11.Securethepowersupplyassemblycableswiththecableclipsandtiesinthechassis.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage61.

Replacingtheheatsinkandfanassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.

Thissectionprovidesinstructionsonhowtoreplacetheheatsinkandfanassembly.

CAUTION:

Theheatsinkandfanassemblymightbeveryhot.Turnoffthecomputerandwaitthreetove
minutestoletthecomputercoolbeforeremovingthecomputercover.

Chapter5.Installingorreplacinghardware45

Toreplacetheheatsinkandfanassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage30.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatetheheatsinkandfanassembly.See“Locatingpartsonthesystemboard”onpage12.

5.Disconnectanycablesthatmightpreventyouraccesstotheheatsinkandfanassembly.

6.Disconnecttheheatsinkandfanassemblycablefromthemicroprocessorfanconnectoronthesystem
board.See“Locatingpartsonthesystemboard”onpage12.

7.Pivotthehandle1toreleasetheheatsinkandfanassemblyclampandthendisengagetheclampfrom
theplasticretentionbracket.

Figure31.Removingtheheatsinkandfanassembly

8.Liftthefailingheatsinkandfanassemblyoffthesystemboard.

Notes:

a.Youmighthavetogentlytwisttheheatsinkandfanassemblytofreeitfromthemicroprocessor.
b.Whenhandlingtheheatsinkandfanassembly,donottouchthethermalgreaseonthebottomofit.

46ThinkCentreUserGuide

9.Positionthenewheatsinkandfanassemblyonthemicroprocessorsocketandthenpositionthe
clampontheplasticretentionbracket.Pivotthehandle1toclamptheheatsinkandfanassemblyto
theplasticretentionbracket.

Figure32.Reinstallingtheheatsinkandfanassembly

10.Connecttheheatsinkandfanassemblycabletothemicroprocessorfanconnectoronthesystem
board.See“Locatingpartsonthesystemboard”onpage12.

11.Reconnectanycablesthathavebeenremoved.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage61

Replacingthemicroprocessor

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.

Thissectionprovidesinstructionsonhowtoreplacethemicroprocessor.

CAUTION:

Theheatsinkandmicroprocessormightbeveryhot.T urnoffthecomputerandwaitthreetove
minutestoletthecomputercoolbeforeremovingthecomputercover.

Toreplacethemicroprocessor,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage30.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

.

Chapter5.Installingorreplacinghardware47

4.Locatethesystemboardanddisconnectallcablesconnectedtothesystemboard.See“Locating
partsonthesystemboard”onpage12.

5.Removetheheatsinkandfanassembly.See“Replacingtheheatsinkandfanassembly”onpage45.

Note:Placetheheatsinkandfanassemblyonitssidesothatthethermalgreaseonthebottomofit
doesnotgetincontactwithanything.

6.Liftthesmallhandle1toreleasethemicroprocessor2securedonthesystemboard.

Figure33.Accessingthemicroprocessor

7.Liftthemicroprocessorstraightupandoutofthemicroprocessorsocket.

Figure34.Removingthemicroprocessor

Notes:

a.Yourmicroprocessorandsocketmightlookdifferentfromtheoneillustrated.

48ThinkCentreUserGuide

b.Notetheorientationofthemicroprocessorinthesocket.Y oucanlookforthesmalltriangle1

ononecornerofthemicroprocessor.Thisisimportantwheninstallingthenewmicroprocessor
onthesystemboard.

c.Touchonlytheedgesofthemicroprocessor.Donottouchthegoldcontactsonthebottom.
d.Donotdropanythingontothemicroprocessorsocketwhileitisexposed.Thesocketpinsmustbe

keptascleanaspossible.

8.Makesurethatthesmallhandleisintheraisedposition.

9.Removetheprotectivecoverthatprotectsthegoldcontactsofthenewmicroprocessor.

10.Holdthenewmicroprocessorbyitssidesandalignthesmalltriangleononecornerofthenew
microprocessorwiththecorrespondingsmalltriangleononecornerofthemicroprocessorsocket.

11.Lowerthenewmicroprocessorstraightdownintothemicroprocessorsocketonthesystemboard.

12.Lowerthesmallhandletosecurethenewmicroprocessorinthesocket.

13.Reinstalltheheatsinkandfanassembly.See“Replacingtheheatsinkandfanassembly”onpage45.

14.Reconnectallcablesthatweredisconnectedfromthesystemboard.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletethereplacement,goto“Completingthepartsreplacement”onpage61.

Replacingtheprimaryharddiskdrive

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.

Thissectionprovidesinstructionsonhowtoreplacetheprimaryharddiskdrive.

Toreplacetheprimaryharddiskdrive,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage30.

3.Locatetheprimaryharddiskdrive.See“Locatinginternaldrives”onpage13.

4.Disconnectthesignalcableandthepowercablefromtheharddiskdrive.

Chapter5.Installingorreplacinghardware49

5.Pressthebluereleasetab1down,slidetheharddiskdrivecage2totherearofthecomputer,and
thenpivotitoutward.

Figure35.Removingtheprimaryharddiskdrive

6.Removetheharddiskdrivecagefromthechassisbyslidingitoutward.

7.Pullonthebluehandle3toreleaseandremovetheharddiskdrivefromthedrivecage.

8.Flexthesidesofthebluebrackettoremovetheharddiskdrivefromthebracket.

9.Toinstallanewharddiskdriveintothebluebracket,exthebracketandalignpin1,pin2,pin3,
andpin4onthebracketwiththecorrespondingholesintheharddiskdrive.Donottouchthecircuit
board5onthebottomoftheharddiskdrive.

Figure36.Installingtheharddiskdriveintothebracket

10.Slidethenewharddiskdriveintothedrivecageuntilitsnapsintoposition.

11.Alignthedrivecagepivotpinwiththeslot1intheupperdrivecageandslidetheharddiskdrive
cageintothechassis.

50ThinkCentreUserGuide

12.Connectthesignalcableandthepowercabletothenewharddiskdrive.

13.Pressdownonthemetallatch2andpivotthedrivecageintoplace,andthenslideittothefrontofthe
computeruntilitsnapsintoposition.

Note:Therearetwoarrows,oneontheupperdrivecageandoneontheharddiskdrivecage.The
arrowsarealignedwhentheharddiskdriveisintheproperposition.

Figure37.Installingtheprimaryharddiskdrive

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage61.

Replacingthesecondaryharddiskdrive

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.

Note:Dependingonyourmodeltype,yourcomputermightcomewithasecondaryharddiskdrivebayfor
installingorreplacingasecondaryharddiskdrive.

Thissectionprovidesinstructionsonhowtoreplacethesecondaryharddiskdrive.

Toreplacethesecondaryharddiskdrive,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage30.

3.Locatethesecondaryharddiskdrive.See“Locatinginternaldrives”onpage13.

4.Disconnectthesignalcableandthepowercablefromtheharddiskdrive.

Chapter5.Installingorreplacinghardware51

5.Pressthebluereleasebuttontoreleasetheharddiskdrivecagefromthechassis.

Figure38.Removingthesecondaryharddiskdrive

6.Removetheharddiskdrivecagefromthechassisbysimplyslidingitoutward.

7.Pullonthebluehandletoreleaseandremovetheharddiskdrivefromtheharddiskdrivecage.

8.Flexthesidesofthebluebrackettoremovetheharddiskdrivefromthebracket.

9.Toinstallanewharddiskdriveintothebluebracket,exthebracketandalignpin1,pin2,pin3,
andpin4onthebracketwiththecorrespondingholesintheharddiskdrive.Donottouchthecircuit
board5onthebottomoftheharddiskdrive.

Figure39.Installingtheharddiskdriveintothebracket

10.Slidethenewharddiskdriveintotheharddiskdrivecageuntilitsnapsintoposition.

52ThinkCentreUserGuide

11.Installtheharddiskdrivecageintothechassisuntilitsnapsintopositionunderneaththemetaltab.
Makesurethattheharddiskdrivecagereleasebuttonissecuredinthechassis.

Figure40.Installingthesecondaryharddiskdrive

12.Connectthesignalcableandthepowercabletothenewharddiskdrive.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage61.

Replacingthefrontfanassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.

Thissectionprovidesinstructionsonhowtoreplacethefrontfanassembly.

Note:Thefrontfanassemblyisonlyavailableinsomemodels.

Toreplacethefrontfanassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage30.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage31.

4.Disconnectthefrontfanassemblycablefromthepowerfanconnectoronthesystemboard.See
“Locatingpartsonthesystemboard”onpage12.

Chapter5.Installingorreplacinghardware53

5.Releasethetwotabs1thatattachthefrontfanassemblytothechassisasshownandthencompletely
removethefrontfanassemblyfromthechassis.

Figure41.Removingthefrontfanassembly

54ThinkCentreUserGuide

6.Insertthetwotabs2ofthenewfrontfanassemblyintothecorrespondingholesinthechassis,and
presstheothertwotabs1throughtheholesuntilthefrontfanassemblyissecuredinplace.

Figure42.Installingthefrontfanassembly

7.Connectthefrontfanassemblycabletothepowerfanconnectoronthesystemboard.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage61.

Replacingtherearfan

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev

Thissectionprovidesinstructionsonhowtoreplacetherearfan.

Toreplacetherearfan,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage30.

3.Locatetherearfan.See“Locatingcomponents”onpage11.

.

Chapter5.Installingorreplacinghardware55

4.Disconnecttherearfancablefromthesystemfanconnectoronthesystemboard.See“Locating
partsonthesystemboard”onpage12.

5.Therearfanisattachedtothechassisbyfourrubbermounts.Removetherearfanbybreakingor
cuttingtherubbermountsandgentlypullingtherearfanoutofthechassis.

Note:Thenewrearfanwillhavefournewrubbermountsattached.

Figure43.Removingtherearfan

6.Installthenewrearfanbyaligningthenewrubbermountswiththecorrespondingholesinthechassis
andpushtherubbermountsthroughtheholes.

56ThinkCentreUserGuide

7.Pullonthetipsoftherubbermountsuntiltherearfanissecuredinplace.

Figure44.Installingtherearfan

8.Connecttherearfancabletothesystemfanconnectoronthesystemboard.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage61.

ReplacingthefrontaudioandUSBassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.

ThissectionprovidesinstructionsonhowtoreplacethefrontaudioandUSBassembly.

ToreplacethefrontaudioandUSBassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage30.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage31.

4.LocatethefrontaudioandUSBassembly.See“Locatingcomponents”onpage11.

5.DisconnectthefrontaudioandUSBassemblycablesfromthesystemboard.See“Locatingpartson
thesystemboard”onpage12.

Chapter5.Installingorreplacinghardware57

Note:Makesureyounotethelocationsofthecableswhenyoudisconnectthecablesfromthesystem
board.

6.RemovethescrewthatsecuresthefrontaudioandUSBassemblybrackettothechassistoremove
thebracketfromthechassis.

Figure45.RemovingthescrewthatsecuresthefrontaudioandUSBassemblytothechassis

7.RemovethetwoscrewsthatsecurethefrontaudioandUSBassemblytoitsbracketandremovethe
failingfrontaudioandUSBassemblyfromthebracket.

8.InstallanewfrontaudioandUSBassemblyintothebracketandinstallthetwoscrewstosecurethe
frontaudioandUSBassemblytothebracket.

9.InstallthefrontaudioandUSBassemblybracketintothechassisandalignthescrewholeinthe
bracketwiththecorrespondingholeinthechassis.

10.Installthescrewtosecurethebrackettothechassis.

11.ReconnectthefrontaudioandUSBassemblycablestothefrontaudioconnectorandthefrontUSB
connectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage12.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage61.

Replacingtheinternalspeaker

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.

Thissectionprovidesinstructionsonhowtoreplacetheinternalspeaker.

Note:Theinternalspeakerisonlyavailableinsomemodels.

58ThinkCentreUserGuide

Toreplacetheinternalspeaker,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage30.

3.Locatetheinternalspeakerconnectoronthesystemboard.See“Locatingpartsonthesystemboard”
onpage12.

4.Disconnecttheinternalspeakercablefromthesystemboard.

5.Pushthemetaltab1onthetopoftheinternalspeakeroutwardandslidetheinternalspeakerupward
tocompletelyremoveitfromthechassis.

Figure46.Removingtheoldinternalspeaker

Chapter5.Installingorreplacinghardware59

6.Positionthenewinternalspeakerintothefourmetalclips1andpushtheinternalspeakerdownward
untilitissecuredinplace.

Figure47.Installinganewinternalspeaker

7.Connecttheinternalspeakercabletothesystemboard.See“Locatingpartsonthesystemboard”
onpage12.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage61

Replacingthekeyboardormouse

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.

Thissectionprovidesinstructionsonhowtoreplacethekeyboardormouse.

Toreplacethekeyboardormouse,dothefollowing:

1.Disconnecttheoldkeyboardcableormousecablefromthecomputer.

.

60ThinkCentreUserGuide

2.ConnectanewkeyboardormousetooneoftheUSBconnectorsonthecomputer.Dependingonwhere
youwanttoconnectthenewkeyboardormouse,see“Locatingconnectors,controls,andindicatorson
thefrontofyourcomputer”onpage8or“Locatingconnectorsontherearofyourcomputer”onpage9.

Figure48.ConnectingtheUSBkeyboardormouse

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage61.

Completingthepartsreplacement

Aftercompletingtheinstallationorreplacementforallparts,youneedtoreinstallthecomputercoverand
reconnectcables.Dependingonthepartsyouinstalledorreplaced,youmightneedtoconrmtheupdated
informationintheSetupUtilityprogram.RefertoChapter7“UsingtheSetupUtilityprogram”onpage71.

Toreinstallthecomputercoverandreconnectcablestoyourcomputer,dothefollowing:

1.Makesurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrews
areleftinsideyourcomputer.See“Locatingcomponents”onpage11forthelocationsofvarious
componentsinyourcomputer.

2.Ifyouhaveremovedthefrontbezel,reinstallit.

3.Makesurethatthecablesareroutedcorrectlybeforereinstallingthecomputercover.Keepcablesclear
ofthehingesandsidesofthecomputerchassistoavoidinterferencewithreinstallingthecomputer
cover.

Chapter5.Installingorreplacinghardware61

4.Positionthecomputercoveronthechassissothattherailguidesonthebottomofthecomputer
coverengagetherailsonthechassis.Then,pushthecovertothefrontofthecomputeruntilitsnaps
intoposition.

Figure49.Reinstallingthecomputercover

5.Installthescrewstosecurethecomputercover.

6.Ifthereisapadlockavailable,lockthecomputercover.See“Lockingthecomputercover”onpage24.

7.Ifthereisanintegratedcablelockavailable,lockthecomputer.See“Attachinganintegratedcable
lock”onpage25.

8.Reconnecttheexternalcablesandpowercordstothecomputer.See“Locatingconnectorsontherear
ofyourcomputer”onpage9.

9.Toupdateyourconguration,refertoChapter7“UsingtheSetupUtilityprogram”onpage71.

Note:Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCustomerReplaceableUnit
(CRU).InformationaboutthiswillcomewiththeCRUorwillcomeafewdaysaftertheCRUarrives.

Obtainingdevicedrivers

Youcanobtaindevicedriversforoperatingsystemsthatarenotpreinstalledathttp://support.lenovo.com.
Installationinstructionsareprovidedinreadmeleswiththedevice-driverles.

62ThinkCentreUserGuide

Chapter6.Recoveryinformation

ThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.

Thischaptercontainsthefollowingtopics:

•Creatingandusingrecoverymedia

•Performingbackupandrecoveryoperations

•UsingtheRescueandRecoveryworkspace

•Creatingandusingarescuemedium

•Installingorreinstallingdevicedrivers

•Solvingrecoveryproblems

Notes:

1.TherecoveryinformationinthischapteronlyappliestothecomputersthathavetheRescueand
RecoveryprogramortheProductRecoveryprograminstalled.IftheEnhancedBackupandRestore
iconintheLenovoThinkVantageToolsprogramisdimmed,itindicatesthatyouneedtoinstall
theRescueandRecoveryprogrammanuallybeforeenablingitsfeatures.T oinstalltheRescueand
Recoveryprogram,dothefollowing:

a.ClickStart➙AllPrograms➙LenovoThinkVantageT ools,anddouble-clickEnhancedBackup

andRestore.
b.Followtheinstructionsonthescreen.
c.Whentheinstallationprocesscompletes,theEnhancedBackupandRestoreiconisactivated.

2.Thereareavarietyofmethodstochoosefromwhenconsideringhowtorecoverintheeventofa
software-orhardware-relatedproblem.Somemethodsvarydependingonthetypeofoperatingsystem
thatisinstalled.

3.Theproductontherecoverymediamaybeusedonlyforthefollowingpurposes:

•Restoretheproductpreinstalledonyourcomputer

•Reinstalltheproduct

•ModifytheproductusingtheAdditionalFiles

Creatingandusingrecoverymedia

Youcanuserecoverymediatorestoretheharddiskdrivetothefactorydefaultstate.Recoverymediaare
usefulifyoutransferthecomputertoanotherarea,sellthecomputer,recyclethecomputer,orputthe
computerinanoperationalstateafterallothermethodsofrecoveryhavefailed.Asaprecautionarymeasure,
itisimportanttocreaterecoverymediaasearlyaspossible.

Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating
systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmedium
andadatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium,soitis
importantthatyoustoretherecoverymediainasafeplaceafteryouhavemadethem.

Creatingrecoverymedia

Thissectionprovidesinstructionsonhowtocreaterecoverymedia.

Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsorexternalUSB
storagedevices.

©CopyrightLenovo2011,2012

63

TocreaterecoverymediaontheWindows7operatingsystem,clickStart➙AllPrograms➙Lenovo
ThinkVantageTools➙FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.

Usingrecoverymedia

Thissectionprovidesinstructionsonhowtouserecoverymedia.

OntheWindows7operatingsystem,youcanuserecoverymediatorestorethecontentsoftheharddisk
drivetothefactorydefaultstate.Also,youcanuserecoverymediatoputthecomputerinanoperational
stateafterallothermethodsofharddiskdriverecoveryhavefailed.

Attention:Whenyouuserecoverymediatorestorethecontentsoftheharddisktothefactorydefaultstate,
allthelescurrentlyontheharddiskdrivewillbedeletedandreplacedbythefactorydefaultles.

TouserecoverymediaontheWindows7operatingsystem,dothefollowing:

1.Dependingonthetypeofyourrecoverymedia,connectthebootmedium(memorykeyorotherUSB
storagedevice)tothecomputer,orinsertthebootdiscintotheopticaldrive.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect
bootdevicewindowopens,releasetheF12key.

3.SelectthedesiredstartupdeviceandpressEnter.Therestoreprocessbegins.

4.Followtheinstructionsonthescreentocompletetheoperation.

Note:Afterrestoringyourcomputerharddiskdrivetothefactorydefaultstate,youmighthavetoreinstall
devicedriversforsomedevices.See“Reinstallingdevicedrivers”onpage68.

Performingbackupandrecoveryoperations

TheRescueandRecoveryprogramenablesyoutobackupallyourharddiskdrivecontentsincludingthe
operatingsystem,datales,softwareprograms,andpersonalsettings.Youcandesignatewherethe
RescueandRecoveryprogramstoresthebackup:

•Inaprotectedareaofyourharddiskdrive

•Onthesecondaryharddiskdriveifasecondaryharddiskdriveisinstalledinyourcomputer

•OnanattachedexternalUSBharddiskdrive

•Onanetworkdrive

•Onrecordablediscs(arecordableopticaldriveisrequiredforthisoption)

Afteryouhavebackedupthecontentsoftheharddiskdrive,youcanrestorethecompletecontentsofthe
harddiskdrive,restoreselectedlesonly,orrestoretheWindowsoperatingsystemandapplicationsonly
whilekeepingtheotherdataonyourharddiskdrive.

Performingabackupoperation

ThissectionprovidesinstructionsonhowtoperformabackupoperationusingtheRescueandRecovery
program.

ToperformabackupoperationusingtheRescueandRecoveryprogramontheWindows7operating
system,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙Enhanced
BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

64ThinkCentreUserGuide

3.ClickBackupyourharddriveandselectbackupoperationoptions.Then,followtheinstructionson
thescreentocompletethebackupoperation.

Performingarecoveryoperation

ThissectionprovidesinstructionsonhowtoperformarecoveryoperationusingtheRescueandRecovery
program.

ToperformarecoveryoperationusingtheRescueandRecoveryprogramontheWindows7operating
system,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙Enhanced
BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClicktheRestoreyoursystemfromabackupicon.

4.Followtheinstructionsonthescreentocompletetherecoveryoperation.

FormoreinformationaboutperformingarecoveryoperationfromtheRescueandRecoveryworkspace,see
“UsingtheRescueandRecoveryworkspace”onpage65.

UsingtheRescueandRecoveryworkspace

TheRescueandRecoveryworkspaceresidesinaprotected,hiddenareaofyourharddiskdrivethat
operatesindependentlyfromtheWindowsoperatingsystem.Thisenablesyoutoperformrecovery
operationsevenifyoucannotstarttheWindowsoperatingsystem.Youcanperformthefollowingrecovery
operationsfromtheRescueandRecoveryworkspace:

•Rescuelesfromyourharddiskdriveorfromabackup:TheRescueandRecoveryworkspaceenables
youtolocatelesonyourharddiskdriveandtransferthemtoanetworkdriveorotherrecordablemedia,
suchasaUSBdeviceoradisc.Thissolutionisavailableevenifyoudidnotbackupyourlesorif
changesweremadetothelessinceyourlastbackupoperation.Y oucanalsorescueindividuallesfrom
aRescueandRecoverybackuplocatedonyourlocalharddiskdrive,aUSBdevice,oranetworkdrive.

•RestoreyourharddiskdrivefromaRescueandRecoverybackup:Ifyouhavebackedupyourharddisk
driveusingtheRescueandRecoveryprogram,youcanrestoretheharddiskdrivefromaRescueand
Recoverybackup,evenifyoucannotstarttheWindowsoperatingsystem.

•Restoreyourharddiskdrivetothefactorydefaultstate:TheRescueandRecoveryworkspaceenables
youtorestorethecompletecontentsofyourharddiskdrivetothefactorydefaultstate.Ifyouhave
multiplepartitionsonyourharddiskdrive,youhavetheoptiontorestoretheC:partitionandleavethe
otherpartitionsintact.BecausetheRescueandRecoveryworkspaceoperatesindependentlyfrom
theWindowsoperatingsystem,youcanrestoretheharddiskdrivetothefactorydefaultstateevenif
youcannotstarttheWindowsoperatingsystem.

Attention:IfyourestoretheharddiskdrivefromaRescueandRecoverybackuporrestoretheharddisk
drivetothefactorydefaultsettings,alllesontheprimaryharddiskdrivepartition(usuallydriveC:)willbe
deletedintherecoveryprocess.Ifpossible,makecopiesofimportantles.Ifyouareunabletostartthe
Windowsoperatingsystem,youcanusetherescuelesfeatureoftheRescueandRecoveryworkspaceto
copylesfromyourharddiskdrivetoothermedia.

TostarttheRescueandRecoveryworkspace,dothefollowing:

1.Makesurethecomputeristurnedoff.

2.Turnonyourcomputer.Whenyouseethelogoscreen,pressEnter,andthenpressF11toenterthe
RescueandRecoveryworkspace.

3.IfyouhavesetaRescueandRecoverypassword,typeyourpasswordwhenprompted.TheRescue
andRecoveryworkspaceopensafterashortdelay.

Chapter6.Recoveryinformation65

Note:IftheRescueandRecoveryworkspacefailstoopen,see“Solvingrecoveryproblems”onpage68.

4.Dooneofthefollowing:

•Torescuelesfromyourharddiskdrive,clickRescuelesandfollowtheinstructionsonthescreen.

•TorestoreyourharddiskdrivefromaRescueandRecoverybackuportorestoreyourharddiskdrive
tothefactorydefaultsettings,clickFullRestoreandfollowtheinstructionsonthescreen.

FormoreinformationaboutthefeaturesoftheRescueandRecoveryworkspace,clickHelp.

Note:Afterrestoringyourharddiskdrivetothefactorydefaultstate,youmighthavetoreinstalldevice
driversforsomedevices.See“Reinstallingdevicedrivers”onpage68.

Creatingandusingarescuemedium

Witharescuemedium,suchasadiscoraUSBharddiskdrive,youcanrecoverthecomputerfromfailures
thatpreventyoufromgainingaccesstotheRescueandRecoveryworkspaceonyourharddiskdrive.

Notes:

1.Therecoveryoperationsyoucanperformusingarescuemediumvarydependingontheoperating
system.

2.Therescuedisccanbestartedinalltypesofopticaldrives.

Creatingarescuemedium

Thissectionprovidesinstructionsonhowtocreatearescuemedium.

TocreatearescuemediumontheWindows7operatingsystem,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙Enhanced
BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClicktheCreateRescueMediaicon.TheCreateRescueandRecoveryMediawindowopens.

4.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Y oucancreatea
rescuemediumusingadisc,aUSBharddiskdrive,orasecondaryinternalharddiskdrive.

5.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.

Usingarescuemedium

Thissectionprovidesinstructionsonhowtousetherescuemediumyouhavecreated.

•Ifyouhavecreatedarescuemediumusingadisc,usethefollowinginstructionstousetherescuemedium:

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect
bootdevicewindowopens,releasetheF12key.

3.InthePleaseselectbootdevicewindow,selectthedesiredopticaldriveastherstbootdevice.
Then,inserttherescuediscintotheopticaldriveandpressEnter.Therescuemediumstarts.

•IfyouhavecreatedarescuemediumusingaUSBharddiskdrive,usethefollowinginstructionsto
usetherescuemedium:

1.AttachtheUSBharddiskdrivetooneoftheUSBconnectorsonyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect
bootdevicewindowopens,releasetheF12key.

66ThinkCentreUserGuide

3.InthePleaseselectbootdevicewindow,selecttheUSBharddiskdriveastherstbootdeviceand
pressEnter.Therescuemediumstarts.

Whentherescuemediumstarts,theRescueandRecoveryworkspaceopens.Thehelpinformationfor
eachfeatureisavailablefromtheRescueandRecoveryworkspace.Followtheinstructionstocomplete
therecoveryprocess.

Reinstallingpreinstalledapplicationsanddevicedrivers

Yourcomputerhasprovisionsthatenableyoutoreinstallselectedfactory-installedapplicationsanddevice
drivers.

Reinstallingpreinstalledapplications

Thissectionprovidesinstructionsonhowtoreinstallpreinstalledapplications.

ToreinstalltheselectedapplicationspreinstalledonyourLenovocomputer,dothefollowing:

1.Turnonthecomputer.

2.GototheC:\SWTOOL Sdirectory.

3.Opentheappsfolder.Withintheappsfolder,thereareseveralsubfoldersnamedforvariousapplications
installedinyourcomputer.

4.Opentheappropriateapplicationsubfolder.

5.Intheapplicationsubfolder,lookforaSETUP.EXEleorotherappropriateEXElesforsetup.
Double-clicktheleandfollowtheinstructionsonthescreentocompletetheinstallation.

Reinstallingpreinstalleddevicedrivers

Thissectionprovidesinstructionsonhowtoreinstallpreinstalleddevicedrivers.

Attention:Whenyoureinstalldevicedrivers,youarechangingthecurrentcongurationofyourcomputer.
Reinstalldevicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.

Toreinstallthedevicedriverforafactory-installeddevice,dothefollowing:

1.Turnonthecomputer.

2.GototheC:\SWTOOL Sdirectory.

3.OpentheDRIVERSfolder.WithintheDRIVERSfolder,thereareseveralsubfoldersnamedforvarious
devicesinstalledinyourcomputer,suchasAUDIOorVIDEO.

4.Opentheappropriatedevicesubfolder.

5.Dooneofthefollowing:

•Inthedevicesubfolder,lookforaSETUP .exele.Double-clicktheleandfollowtheinstructionson

thescreentocompletetheinstallation.

•Inthedevicesubfolder,lookforaREADME.txtleoralewiththe.txtextension.Thislemightbe

namedaftertheoperatingsystem,suchasWIN98.txt.TheTXTlecontainsinformationabouthowto
installthedevicedriver.Followtheinstructionstocompletetheinstallation.

•Ifthedevicesubfoldercontainsalewiththe.infextensionandyouwanttoinstallthedevice

driverusingtheINFle,refertoyourWindowsHelpandSupportinformationsystemfordetailed
informationabouthowtoinstallthedevicedriver.

Note:Ifyouneedupdateddevicedrivers,see“Gettingthelatestdevicedriversforyourcomputer”on
page79

formoreinformation.

Chapter6.Recoveryinformation67

Reinstallingsoftwareprograms

Ifasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtoremove
andreinstallit.Reinstallingoverwritestheexistingprogramslesandusuallyxesanyproblemsthat
youmighthavehadwiththatprogram.

Toremoveaprograminyoursystem,seeMicrosoftWindowshelpsystemfordetailedinformation.

Toreinstalltheprogram,dooneofthefollowing:

Note:Themethodofreinstallingaprogramvariesfromprogramtoprogram.Refertothedocumentation
providedwiththeprogramtoseeifyourprogramhasspecialinstallationinstructions.

•Toreinstallmostcommerciallyavailableprogramsinyoursystem,seeMicrosoftWindowshelpsystem
formoreinformation.

•ToreinstallselectedapplicationprogramsthatcamepreinstalledfromLenovo,dothefollowing:

1.Turnonthecomputer.

2.GototheC:\SWTOOL Sdirectory.

3.OpentheAPPSfolder.WithintheAPPSfolder,thereareseveralsubfoldersnamedforvarious
applicationsinstalledinyourcomputer.

4.Opentheappropriateapplicationsubfolder.

5.Intheapplicationsubfolder,lookforaSETUP.EXEleorotherappropriateEXElesforsetup.
Double-clicktheleandfollowtheinstructionsonthescreentocompletetheinstallation.

Reinstallingdevicedrivers

Toreinstalladevicedriverforanoptionyouinstalled,refertothedocumentationthatcomeswiththeoption.

Whenyoureinstalldevicedrivers,youarechangingthecurrentcongurationofyourcomputer.Reinstall
devicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.

Formoreinformationaboutreinstallingdevicedriversthatcamewithyourcomputer,see“Reinstalling
preinstalledapplicationsanddevicedrivers”onpage67.

Solvingrecoveryproblems

IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,doone
ofthefollowing:

•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue
medium”onpage66.

•Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestoretheharddisk
drivetothefactorydefaultsettings.See“Creatingandusingrecoverymedia”onpage63.

Note:IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironmentfrom
arescuemediumorrecoverymedia,youmightnothavetherescuedevice(aninternalharddiskdrive,a
disc,aUSBharddiskdrive,orotherexternaldevices)setastherstbootdeviceinthestartupdevice
sequence.Y oumustrstmakesurethatyourrescuedeviceissetastherstbootdeviceinthestartup
devicesequenceintheSetupUtilityprogram.See“Selectingastartupdevice”onpage74fordetailed
informationabouttemporarilyorpermanentlychangingthestartupdevicesequence.Formoreinformation
abouttheSetupUtilityprogram,seeChapter7“UsingtheSetupUtilityprogram”onpage71.

68ThinkCentreUserGuide

Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem
inasafeplaceforfutureuse.

Chapter6.Recoveryinformation69

70ThinkCentreUserGuide

Chapter7.UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofyourcomputer,regardless
ofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverrideanysimilar
settingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:

1.Makesureyourcomputeristurnedoff.

2.RepeatedlypressandreleasetheF1keywhenturningonthecomputer.Whenyouhearmultiple
beepsorseealogoscreen,releasetheF1key.

Note:IfaPower-OnPasswordoranAdministratorPasswordhasbeenset,theSetupUtilityprogram
menuwillnotbedisplayeduntilyoutypethecorrectpassword.Formoreinformation,see“Using
passwords”onpage71

WhenthePOSTdetectsthattheharddiskdrivehasbeenremovedfromyourcomputerorthememory
modulesizehasdecreased,anerrormessagewillbedisplayedwhenyoustartthecomputerandyouwillbe
promptedtodooneofthefollowing:

•PressF1toentertheSetupUtilityprogram.

Note:AfteryouentertheSetupUtilityprogram,selectSaveChangesandExitatthebottomofthe
screen.Theerrormessagewillnotbedisplayedagain.

•PressF2tobypasstheerrormessageandlogintotheoperatingsystem.

.

Note:YouhavetoenablethecongurationchangedetectionfeatureforthePOSTtodetecttheremovalof
theharddiskdrive.Toenablethecongurationchangedetectionfeature,dothefollowing:

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectSecurity➙CongurationChangeDetection,
andpressEnter.

3.SelectEnabledandpressEnter.

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconrm
theexit.

Viewingandchangingsettings

TheSetupUtilityprogrammenulistsvariousitemsaboutthesystemconguration.Tovieworchange
settings,starttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage71.Then,follow
theinstructionsonthescreen.

YoucanuseeitherthekeyboardorthemousetonavigatethroughBIOSmenuchoices.Thekeysusedto
performvarioustasksaredisplayedatthebottomofeachscreen.

Usingpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer
anddata.Thefollowingtypesofpasswordsareavailable:

•Power-OnPassword

©CopyrightLenovo2011,2012

71

•AdministratorPassword

•HardDiskPassword

Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimproves
computingsecurity.Ifyoudecidetosetanypasswords,readthefollowingsections.

Passwordconsiderations

Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it
isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.T osetastrongpassword,
usethefollowingguidelines:

•Haveatleasteightcharactersinlength

•Containatleastonealphabeticcharacterandonenumericcharacter

•SetupUtilityprogramandharddiskdrivepasswordsarenotcasesensitive

•Notbeyournameoryourusername

•Notbeacommonwordoracommonname

•Besignicantlydifferentfromyourpreviouspasswords

Power-OnPassword

WhenaPower-OnPasswordisset,youarepromptedtotypeavalidpasswordeachtimethecomputeris
turnedon.Thecomputercannotbeuseduntilthevalidpasswordistypedin.

AdministratorPassword

SettinganAdministratorPassworddetersunauthorizedusersfromchangingcongurationsettings.Ifyou
areresponsibleformaintainingthecongurationsettingsofseveralcomputers,youmightwanttosetan
AdministratorPassword.

WhenanAdministratorPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutryto
accesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalidpassword
istypedin.

IfboththePower-OnPasswordandAdministratorPasswordareset,youcantypeeitherpassword.However,
youmustuseyourAdministratorPasswordtochangeanycongurationsettings.

HardDiskPassword

SettingaHardDiskPasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.Whena
HardDiskPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutrytoaccessthe
harddiskdrive.

Notes:

•AfteryousetaHardDiskPassword,yourdataontheharddiskdriveisprotectedeveniftheharddisk
driveisremovedfromonecomputerandinstalledinanother.

•IftheHardDiskPasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafromthe
harddiskdrive.

Setting,changing,anddeletingapassword

Toset,change,ordeleteapassword,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage71.

72ThinkCentreUserGuide

2.FromtheSetupUtilityprogrammainmenu,selectSecurity.

3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or
HardDiskPassword.

4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.

Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore
information,see“Passwordconsiderations”onpage72

.

Erasinglostorforgottenpasswords(clearingCMOS)

Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.

Toerasealostorforgottenpassword,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage30.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem
board”onpage12.

4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).

5.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”
onpage61

6.Turnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby
holdingthepowerswitchforapproximatelyveseconds.

7.Repeatstep1throughstep2.

8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

9.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”
onpage61.

.

Enablingordisablingadevice

Thissectionprovidesinformationonhowtoenableordisableuseraccesstothefollowingdevices:

USBSetupUsethisoptiontoenableordisableaUSBconnector.WhenaUSBconnectoris

disabled,thedeviceconnectedtotheUSBconnectorcannotbeused.

SATAControllerWhenthisfeatureissettoDisable,alldevicesconnectedtotheSATAconnectors

(suchasharddiskdrivesortheopticaldrive)aredisabledandcannotbeaccessed.

Toenableordisableadevice,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage71.

2.FromtheSetupUtilityprogrammainmenu,selectDevices.

3.Dependingonthedeviceyouwanttoenableordisable,dooneofthefollowing:

•SelectUSBSetuptoenableordisableaUSBdevice.

•SelectATADriveSetuptoenableordisableaninternalSATAdevice.

4.SelectthedesiredsettingsandpressEnter.

5.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”
onpage75.

Chapter7.UsingtheSetupUtilityprogram73

Selectingastartupdevice

Ifyourcomputerdoesnotstartupfromadevicesuchasthediscorharddiskdriveasexpected,dooneof
thefollowingtoselectthestartupdeviceyouwant.

Selectingatemporarystartupdevice

Usethisproceduretoselectatemporarystartupdevice.

Note:Notalldiscsandharddiskdrivesarebootable.

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice
Menuwindowdisplays,releasetheF12key.

3.SelectthedesiredstartupdeviceandpressEnter.Thecomputerwillstartupfromthedeviceyou
selected.

Note:SelectingastartupdevicefromtheStartupDeviceMenuwindowwindowdoesnotpermanently
changethestartupsequence.

Selectingorchangingthestartupdevicesequence

Tovieworpermanentlychangetheconguredstartupdevicesequence,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage71.

2.FromtheSetupUtilityprogrammainmenu,selectStartup.

3.SelectthedevicesforthePrimaryBootSequence,theAutomaticBootSequence,andtheErrorBoot
Sequence.Readtheinformationdisplayedontherightsideofthescreen.

4.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”
onpage75.

EnablingErPcompliancemode

Youcanenabletheenergy-relatedproductsdirective(ErP)compliancemodethroughthePowermenuinthe
SetupUtilityprogramtoreducetheconsumptionofelectricitywhenyourcomputerisinstandbyoroffmode.

ToenableErPcompliancemodeintheSetupUtilityprogram,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage71.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙EnhancedPowerSavingMode,and
pressEnter.

3.SelectEnabledandpressEnter.

4.FromthePowermenu,selectAutomaticPowerOnandpressEnter.

5.SelectWakeonLanandpressEnter.

6.SelectDisabledandpressEnter.

7.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconrm
theexit.

Note:WhenErPcompliancemodeisenabled,youcanwakeupyourcomputerbydoingoneofthefollowing:

•Pressingthepowerswitch

•Enablingthewakeuponalarmfeature
Thewakeuponalarmfeatureenablesyourcomputertowakeupatasettime.Toenablethewake

uponalarmfeature,dothefollowing:

74ThinkCentreUserGuide

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙AutomaticPowerOn,andpressEnter.

3.SelectWakeUponAlarmandpressEnter.Thenfollowtheinstructionsonthescreen.

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto
conrmtheexit.

•Enablingtheafterpowerlossfeature
Theafterpowerlossfeatureenablesyourcomputertowakeupwhenthepowersupplyresumesaftera

suddenlossofelectricity.Toenabletheafterpowerlossfeature,dothefollowing:

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙AfterPowerLoss,andpressEnter.

3.SelectPowerOnandpressEnter.

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto
conrmtheexit.

ExitingtheSetupUtilityprogram

Afteryounishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu.
YoumighthavetopressEscseveraltimes.Dooneofthefollowing:

•Ifyouwanttosavethenewsettings,pressF10tosavechangesandexittheSetupUtilityprogram.

•Ifyoudonotwanttosavethesettings,selectExit➙DiscardChangesandExit,andthenpressEnter.
WhentheResetWithoutSavingwindowshows,selectYes,andthenpressEntertoexittheSetup
Utilityprogram.

•Ifyouwanttoreturntothedefaultsettings,pressF9toloadthedefaultsettings,andthenpressF10to
saveandexittheSetupUtilityprogram.

Chapter7.UsingtheSetupUtilityprogram75

76ThinkCentreUserGuide

Chapter8.Updatingsystemprograms

ThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOST
andBIOSupdatefailure.

Usingsystemprograms

Systemprogramsarethebasiclayerofsoftwarebuiltintoyourcomputer.Systemprogramsincludethe
POST,theBIOS,andtheSetupUtilityprogram.ThePOSTisasetoftestsandproceduresthatare
performedeachtimeyouturnonyourcomputer.TheBIOSisalayerofsoftwarethattranslatesinstructions
fromotherlayersofsoftwareintoelectricalsignalsthatthecomputerhardwarecanexecute.Youcanuse
theSetupUtilityprogramtovieworchangethecongurationsettingsofyourcomputer.SeeChapter7
“UsingtheSetupUtilityprogram”onpage71

Yourcomputersystemboardhasamodulecalledelectricallyerasableprogrammableread-onlymemory
(EEPROM,alsoreferredtoasashmemory).Y oucaneasilyupdatethePOST,theBIOS,andtheSetup
Utilityprogrambystartingyourcomputerwithasystem-program-updatediscorrunningaspecialupdate
programfromyouroperatingsystem.

LenovomightmakechangesandenhancementstothePOSTandBIOS.Whenupdatesarereleased,they
areavailableasdownloadablelesontheLenovoWebsiteathttp://www.lenovo.com.Instructionsforusing
thePOSTandBIOSupdatesareavailableinaTXTlethatisincludedwiththeupdateles.Formost
models,youcandownloadeitheranupdateprogramtocreateasystem-program-updatediscoranupdate
programthatcanberunfromtheoperatingsystem.

fordetailedinformation.

Updating(ashing)theBIOSfromadisc

Thissectionprovidesinstructionsonhowtoupdate(ash)theBIOSfromadisc.

Note:Y oucandownloadaself-startingbootablediscimage(knownasanISOimage)withthesystem
programupdatestocreateasystem-program-updatedisc.Goto:
http://support.lenovo.com

Toupdate(ash)theBIOSfromadisc,dothefollowing:

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice
Menuwindowopens,releasetheF12key.

3.FromtheStartupDeviceMenuwindow,selectthedesiredopticaldriveasthestartupdevice.Then,
insertthediscintothisopticaldriveandpressEnter.Theupdatebegins.

4.Whenpromptedtochangetheserialnumber,itissuggestedthatyoudonotmakethischangeby
pressingN.However,ifyoudowanttochangetheserialnumber,pressY,thentypeintheserialnumber
andpressEnter.

5.Whenpromptedtochangethemachinetypeandmodel,itissuggestedthatyoudonotmakethis
changebypressingN.However,ifyoudowanttochangethemachinetypeandmodel,pressY,then
typeinthemachinetypeandmodelandpressEnter.

6.Followtheinstructionsonthescreentocompletetheupdate.Aftertheupdateiscompleted,removethe
discfromtheopticaldrive.

©CopyrightLenovo2011,2012

77

Updating(ashing)theBIOSfromyouroperatingsystem

Note:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubject

tochangewithoutnotice,includingthecontentsreferencedinthefollowingprocedure.

Toupdate(ash)theBIOSfromyouroperatingsystem,dothefollowing:

1.Gotohttp://support.lenovo.com.

2.Dothefollowingtolocatethedownloadablelesforyourmachinetype:
a.IntheEnteraproductnumbereld,typeyourmachinetypeandclickGo.
b.ClickDownloadsanddrivers.
c.SelectBIOSfromtheReneresultsdrop-downlistboxtoeasilylocatealltheBIOSrelatedlinks.
d.ClicktheBIOSupdatelink.

3.ClicktheTXTlethatcontainstheinstructionsforupdating(ashing)theBIOSfromyouroperating
system.

4.Printtheseinstructions.Thisisveryimportantbecausetheseinstructionswillnotbedisplayedon
thescreenafterthedownloadbegins.

5.Followtheprintedinstructionstodownload,extract,andinstalltheupdate.

RecoveringfromaPOST/BIOSupdatefailure

IfthepowertoyourcomputerisinterruptedwhilethePOSTandBIOSisbeingupdated,yourcomputer
mightnotrestartcorrectly.Ifthishappens,performthefollowingproceduretorecoverfromthePOSTand
BIOSupdatefailure.ThisprocedureiscommonlycalledBoot-blockRecovery.

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage30.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem
board”onpage12.

4.RemoveanycablesthatimpedeaccesstotheClearCMOS/Recoveryjumper.

5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).

6.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.

7.Reinstallthecomputercoverandreconnectthepowercordsforthecomputerandmonitortoelectrical
outlets.See“Completingthepartsreplacement”onpage61.

8.TurnonthecomputerandtheninsertthePOSTandBIOSupdate(ashupdate)discintotheoptical
drive.Waitafewminutes.Then,therecoverysessionbegins.Therecoverysessionwilltaketwoto
threeminutes.Duringthistime,awarningmessagewillbedisplayedandnoactionisneededfromyou.

9.Aftertherecoverysessioniscompleted,therewillbenovideo,andyourcomputerwillautomatically
turnoff.

10.Repeatstep1throughstep4.

11.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

12.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.

13.Reinstallthecomputercoverandreconnectanycablesthatweredisconnected.

14.Turnonthecomputertorestarttheoperatingsystem.

78ThinkCentreUserGuide

Chapter9.Preventingproblems

Thischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputer
runningsmoothly.

Keepingyourcomputercurrent

Insomesituationsyoumaynditnecessarytohavethemostcurrentsoftwareprograms,devicedrivers,or
operatingsystem.Thissectionexplainshowtogetthelatestupdatesforyourcomputer.

Selectanyofthefollowingtopics:

•“Gettingthelatestdevicedriversforyourcomputer”onpage79

•“Updatingyouroperatingsystem”onpage79

•“UsingSystemUpdate”onpage80

Gettingthelatestdevicedriversforyourcomputer

Note:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubject

tochangewithoutnotice,includingthecontentsreferencedinthefollowingprocedure.

YoucandownloadandinstallupdateddevicedriversfromtheLenovoWebsitebydoingthefollowing:

Attention:DonotdownloadupdateddevicedriversfromtheWindowsUpdateWebsite.Thedevice
driversprovidedontheWindowsWebsitehavenotbeentestedbyLenovoandusingthemmightcause
unexpectedproblems.ObtainupdateddevicedriversfromLenovo.

1.Gotohttp://support.lenovo.com.

2.ClickDownload&Drivers.

3.Selectthemachinetypeofyourcomputerfromthemachinetypelist.

4.Clickthecategoryofdeviceforwhichyouneedthedevicedriver.

5.Clicktheappropriatedevicedriver.

6.Downloadandinstallthedevicedriver.

Updatingyouroperatingsystem

MicrosoftmakesupdatesavailableforthevariousWindowsoperatingsystemsthroughtheMicrosoft
WindowsUpdateWebsite.TheWebsiteautomaticallydetermineswhatWindowsupdatesareavailablefor
yourspeciccomputerandliststhoseupdatesonly.Updatescouldincludesecurityxes,newversionsof
Windowscomponents(suchasMediaPlayer),xestootherportionsoftheWindowsoperatingsystem,
orenhancements.

Attention:DonotdownloadupdateddevicedriversfromtheWindowsWebsite.Thedevicedrivers
providedontheWindowsWebsitehavenotbeentestedbyLenovoandusingthemmightcauseunexpected
problems.ObtainupdateddevicedriversfromLenovo.See“Gettingthelatestdevicedriversforyour
computer”onpage79

ToaccesstheMicrosoftWindowsUpdatesite,dothefollowing:

1.Gotohttp://windowsupdate.microsoft.com/.

2.Followtheinstructionsonthescreen.

©CopyrightLenovo2011,2012

formoreinformation.

79

UsingSystemUpdate

TheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.Updatepackages
arestoredonLenovoserversandcanbedownloadedfromtheLenovoSupportWebsite.Updatepackages
cancontainapplications,devicedrivers,BIOSashes,orsoftwareupdates.WhentheSystemUpdate
programconnectstotheLenovoSupportWebsite,theSystemUpdateprogramautomaticallyrecognizes
themachinetypeandmodelofyourcomputer,theinstalledoperatingsystem,andthelanguageofthe
operatingsystemtodeterminewhatupdatesareavailableforyourcomputer.TheSystemUpdateprogram
thendisplaysalistofupdatepackagesandcategorizeseachupdateascritical,recommended,and
optionaltohelpyouunderstandtheimportance.Y ouhavecompletecontrolofwhichupdatestodownload
andinstall.Afteryouselecttheupdatepackagesyouwant,theSystemUpdateprogramautomatically
downloadsandinstallstheupdateswithoutanyfurtherinterventionfromyou.

TheSystemUpdateprogramispreinstalledonmostLenovocomputersandisreadytorun.Theonly
prerequisiteisanactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusethe
schedulefeaturetoenabletheprogramtosearchforupdatesautomaticallyatspeciedintervals.Y oualso
canpredenescheduledupdatestosearchbyseverity(criticalupdates,criticalandrecommendedupdates,
orallupdates)sothelistyouchoosefromcontainsonlythoseupdatetypesthatareofinteresttoyou.

IftheSystemUpdateprogramcamewithyourcomputer,youcanopenitbycompletingthefollowing
procedure:

1.ClickStart➙LenovoThinkVantageTools.

2.Double-clickUpdateandDrivers.

IftheSystemUpdateprogramisnotcurrentlyinstalledonyourcomputer,youcandownloaditfromthe
LenovoSupportWebsiteathttp://support.lenovo.com.

Cleaningandmaintenance

Withappropriatecareandmaintenanceyourcomputerwillserveyoureliably.Thefollowingtopicsoffer
informationtohelpyoukeepyourcomputerintopworkingorder.

•“Basics”onpage80

•“Cleaningyourcomputer”onpage81

–“Computer”onpage81
–“Keyboard”onpage81
–“Opticalmouse”onpage81
–“Displayscreen”onpage81

•“Goodmaintenancepractices”onpage82

Basics

Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:

•Keepyourcomputerinaclean,dryenvironment.Makesureitrestsonaat,steadysurface.

•Donotplaceitemsontopofthemonitororcoveranyoftheventsinthemonitororcomputer.These
ventsprovideairowtokeepyourcomputerfromoverheating.

•Keepfoodanddrinksawayfromallpartsofyourcomputer.Foodparticlesandspillsmightmakethe
keyboardandmousestickandunusable.

•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean
electricalhazard.

•Alwaysdisconnectapowercordbygraspingtheplug,butnotthecord.

80ThinkCentreUserGuide

Cleaningyourcomputer

Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free
operation.

CAUTION:
Besuretoturnoffthecomputerandmonitorpowerswitchesbeforecleaningthecomputerand
monitorscreen.

Computer

Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.

Keyboard

Tocleanyourcomputerkeyboard,dothefollowing:

1.Applysomeisopropylrubbingalcoholtoasoft,dust-freecloth.

2.Wipeeachkeytopsurfacewiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime,
theclothmayhookontoanadjacentkeyandpossiblydamageit.Makesurethatnoliquiddripsonto
orbetweenthekeys.

3.Toremoveanycrumbsordustfrombeneaththekeys,youcanuseacamerablowerwithabrush
orcoolairfromahairdryer.

Note:Avoidsprayingcleanerdirectlyontothedisplayorthekeyboard.

Opticalmouse

Thissectionprovidesinstructionsonhowtocleananopticalmouse.

Anopticalmouseusesalight-emittingdiode(LED)andanopticalsensortonavigatethepointer.Ifthe
pointeronthescreendoesnotmovesmoothlywiththeopticalmouse,youmightneedtocleanthemouse.

Tocleananopticalmouse,dothefollowing:

1.Turnoffyourcomputer.

2.Disconnectthemousecablefromthecomputer.

3.Turnthemouseupsidedowntocheckthelens.
a.Ifthereisasmudgeonthelens,gentlycleantheareawithaplaincotton-tippedswab.
b.Ifthereisdebrisinthelens,gentlyblowthedebrisawayfromthearea.

4.Checkthesurfaceonwhichyouareusingthemouse.Ifyouhaveaveryintricatepictureorpattern
beneaththemouse,itmaybedifcultforthedigitalsignalprocessor(DSP)todeterminechanges
inthemouseposition.

5.Reconnectthemousecabletothecomputer.

6.Turnyourcomputerbackon.

Displayscreen

Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen
periodically.See“Cleaningaat-panelmonitorsurface”onpage81or“Cleaningaglass-screensurface”
onpage82.

Cleaningaat-panelmonitorsurface

Ifyouhaveaat-panelcomputerdisplaythathasaexiblelmsurface,dothefollowingtocleanthespecial
surface.Wipeitgentlywithasoft,drycloth,orblowonthescreentoremovegritandotherlooseparticles.
ThenmoistenaclothwithLCDcleanerandwipethescreensurface.

Chapter9.Preventingproblems81

Manycomputersupplystorescarrythespecialcleaninguidsfordisplays.Usecleaninguidsdevelopedfor
LCDdisplaysonly.Firstapplytheuidtoalint-free,softcloth,thencleantheLCDdisplay.Somecomputer
supplystorescarrypre-moistenedtowelettesforLCDmaintenance.

Cleaningaglass-screensurface

Tocleanaglass-screensurface,wipeitgentlywithasoft,drycloth,orblowonthescreentoremovegritand
otherlooseparticles.Thenuseasoftclothmoistenedwithanonabrasiveliquidglasscleaner.

Goodmaintenancepractices

Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect
yourdata,andbepreparedincaseofacomputerfailure.

•Emptyyourrecyclebinonaregularbasis.

•RuntheWindowsDiskDefragmenterprogramoccasionallytopreventperformanceproblemscausedby
anexcessivenumberoffragmentedles.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.

•Makebackupcopiesofcriticaldataonremovablemediamemoryatregularintervalsandstorethe
removablemediainasafelocation.Thefrequencyofmakingbackupcopiesdependsonhowcriticalthe
dataistoyouoryourbusiness.Lenovomakesanumberofremovable-mediastoragedevicesavailable
asoptions,suchasCD-RWdrivesandrecordableDVDdrives.

•Backupyourentireharddiskdriveonaregularbasis.

•Keepyourcomputersoftwareup-to-date.See“Keepingyourcomputercurrent”onpage79
information.

•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates,
intermittentproblemsandwhatyoudidtoresolvethem,andanyminorissuesyoumighthave
experienced.AlogbookcanhelpyouoraLenovotechniciandetermineifaproblemisrelatedtochange
inhardware,changeinsoftware,orsomeotheractionthatmighthavetakenplace.

•CreateProductRecoverydiscs.See“Creatingandusingrecoverymedia”onpage63
aboutusingProductRecoverydiscstorestoretheharddiskdrivetothefactorydefaultsettings.

•Createrescuemedia.See“Creatingandusingarescuemedium”onpage66formoreinformationabout
usingaRescuemediumsuchasaCDorDVDtorecoverfromfailuresthatpreventyoufromgaining
accesstotheWindowsenvironmentortheRescueandRecoveryworkspaceonyourharddiskdrive.

formoreinformation

formore

Movingyourcomputer

Takethefollowingprecautionsbeforemovingyourcomputer.

1.Backupalllesanddatafromtheharddiskdrive.Thereareavarietyofbackupprogramsavailable
commercially.Youroperatingsystemalsomighthaveabackupprogramthatyoucanuse.Lenovo
providestheRescueandRecoveryprogramtohelpyoubackupandrestoredata.See“Performing
backupandrecoveryoperations”onpage64formoreinformation.

2.Removeallmedia(diskettes,compactdiscs,tapes,andsoon)fromthedrives.

3.Turnoffthecomputerandallattacheddevices.Yourharddiskdriveautomaticallyparkstheread/write
headinanondataarea.Thispreventsdamagetotheharddiskdrive.

4.Unplugthepowercordsfromelectricaloutlets.

5.Disconnectcommunicationcables,suchasmodemornetworkcables,fromtheoutletsrst,andthen
disconnecttheotherendsfromthecomputer.

6.Notewhereanyremainingcablesareattachedtothecomputer;then,removethem.

7.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare
usingdifferentcartons,cushiontheunitstoavoiddamage.

82ThinkCentreUserGuide

Chapter10.Troubleshootinganddiagnostics

Thischapterdescribessomebasictroubleshootinganddiagnosticprograms.Ifyourcomputerproblem
isnotdescribedhere,seeChapter11“Gettinginformation,help,andservice”onpage103
troubleshootingresources.

Basictroubleshooting

Thefollowingtableprovidesinformationtohelpyoutroubleshootyourcomputerproblems.

Note:Ifyoucannotcorrecttheproblem,havethecomputerserviced.Foralistofserviceandsupport
telephonenumbers,refertotheThinkCentreSafetyandWarrantyGuidethatcomeswithyourcomputeror
gototheLenovoSupportWebsiteathttp://www.lenovo.com/support/phone.

SymptomAction

Thecomputerdoesnotstart
whenyoupressthepower
switch.

Themonitorscreenisblank.

Thekeyboarddoesnotwork.

Themousedoesnotwork.

Verifythat:

•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoa
workingelectricaloutlet.

•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer,
makesurethatitisswitchedon.

•Thepowerindicatoronthefrontofthecomputerison.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor
yourcountryorregion.

Verifythat:

•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe
appropriatemonitorconnectoronthecomputer.

•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking
electricaloutlet.

•Themonitoristurnedonandthebrightnessandcontrastcontrolsareset
correctly.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor
yourcountryorregion.

•Ifyourcomputerhastwomonitorconnectors,besuretousetheconnector
onthegraphicscard.

Verifythat:

•Thecomputeristurnedon.

•ThekeyboardissecurelyconnectedtoaUSBconnectoronthecomputer.

•Nokeysarestuck.

Verifythat:

•Thecomputeristurnedon.

•ThemouseissecurelyconnectedtoaUSBconnectoronthecomputer.

•Themouseisclean.Referto“Opticalmouse”onpage81

foradditional

forfurtherinformation.

©CopyrightLenovo2011,2012

83

SymptomAction

Theoperatingsystemdoesnot
start.

Thecomputerbeepsmultiple
timesbeforetheoperating
systemstarts.

Verifythat:

•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.
Usually,theoperatingsystemisontheharddiskdrive.Formoreinformation,
see“Selectingastartupdevice”onpage74

Verifythatnokeysarestuck.

.

Troubleshootingprocedure

Usethefollowingprocedureasastartingpointfordiagnosingproblemsyouareexperiencingwithyour
computer:

1.Verifythatthecablesforallattacheddevicesareconnectedcorrectlyandsecurely.

2.Verifythatallattacheddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning
electricaloutlets.

3.VerifythatallattacheddevicesareenabledintheBIOSsettingsofyourcomputer.Formoreinformation
aboutaccessingandchangingtheBIOSsettings,refertoyourChapter7“UsingtheSetupUtility
program”onpage71.

4.Gotothe“Troubleshooting”onpage84andfollowtheinstructionsforthetypeofproblemyouare
experiencing.IftheTroubleshootinginformationdoesnothelpyouresolveaproblem,continuewiththe
nextstep.

5.Tryusingapreviouslycapturedcongurationtoseeifarecentchangetohardwareorsoftwaresettings
hascausedaproblem.Beforerestoringapreviousconguration,captureyourcurrentcongurationin
casetheoldercongurationsettingsdonotsolvetheproblemorhaveadverseaffects.Torestorea
capturedconguration,clickStart➙ControlPanel➙SystemandSecurity➙System➙System
Protection➙SystemRestore.Ifthisdoesnotcorrecttheproblem,continuewiththenextstep.

6.Runthediagnosticprograms.See“Diagnosticprograms”onpage99formoreinformation.

•Ifthediagnosticprogramsdetectahardwarefailure,contacttheLenovoCustomerSupportCenter.

SeeChapter11“Gettinginformation,help,andservice”onpage103

formoreinformation.

•Ifyouareunabletorunthediagnosticprograms,contacttheLenovoCustomerSupportCenter.See

Chapter11“Gettinginformation,help,andservice”onpage103formoreinformation.

•Ifthediagnosticprogramsdonotdetectahardwarefailure,continuewiththenextstep.

7.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetectsa
virus,removethevirus.

8.Ifnoneoftheseactionssolvetheproblem,seektechnicalassistance.SeeChapter11“Getting
information,help,andservice”onpage103formoreinformation.

Troubleshooting

Usethetroubleshootinginformationtondsolutionstoproblemsthathavedenitesymptoms.

Ifthesymptomyourcomputerisexperiencingoccurredimmediatelyafteryouinstalledanewhardware
optionornewsoftware,dothefollowingbeforereferringtothetroubleshootinginformation:

1.Removethenewhardwareoptionorsoftware.Ifyoumustremovethecomputercovertoremovea
hardwareoption,makesureyoureviewandfollowtheelectricalsafetyinformationprovidedwithyour
computer.Foryoursafety,donotoperatethecomputerwiththecoverremoved.

2.Runthediagnosticprogramstoensureyourcomputerisoperatingcorrectly.

3.Reinstallthenewhardwareoptionorsoftwarefollowingthemanufacturer'sinstructions.

84ThinkCentreUserGuide

Selecttheproblemyourcomputerisexperiencingfromthefollowinglist:

•“Audioproblems”onpage85

•“CDproblems”onpage86

•“DVDproblems”onpage87

•“Intermittentproblems”onpage89

•“Keyboard,mouse,orpointingdeviceproblems”onpage89

•“Monitorproblems”onpage90

•“Networkingproblems”onpage92

•“Optionproblems”onpage95

•“Performanceandlockupproblems”onpage96

•“Printerproblems”onpage97

•“Serialportproblems”onpage98

•“Softwareproblems”onpage98

•“USBproblems”onpage99

Audioproblems

Selectyoursymptomfromthefollowinglist:

•“NoaudioinWindows”onpage85

•“AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive”
onpage86

•“Soundcomesfromoneexternalspeakeronly”onpage86

•“NoaudioinDOSapplicationsorgames”onpage86

NoaudioinWindows

Symptom:NoaudioinWindows

Actions:

•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,verifythattheOn/Offcontrolis
settotheOnpositionandthespeakerpowercableisconnectedtoaproperlygrounded,functionalac
electricaloutlet.

•Ifyourexternalspeakershaveavolumecontrol,verifythatthevolumecontrolisnotsettoolow.

•Double-clickthespeakericonintheWindowsnoticationarea.Amastervolume-controlwindowopens.
VerifythattheMutesettingsarenotcheckedandnoneofthevolumesettingsissettoolow.

•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel,
verifythatthevolumeisnotsettoolow.

•Verifythatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudioconnector
onthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.

Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternal
speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansionslots,
theaudiofunctionbuiltintothesystemboardisdisabled;usetheaudiojacksontheadapter.

•MakesurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperating
system.IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature
andmustbeconguredtouseSoundBlasterProorSoundBlasteremulation.

Chapter10.Troubleshootinganddiagnostics85

•Verifythattheaudiodevicedriversarecorrectlyinstalled.SeeMicrosoftWindowshelpsystemformore
information.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page99forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage103.

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis
insertedintoadrive

Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive

Action:See“CDproblems”onpage86.

Soundcomesfromoneexternalspeakeronly

Symptom:Soundcomesfromoneexternalspeakeronly.

Actions:

•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.

•Makesurethecablethatattachestheleftspeakertotherightspeakerissecurelyconnected.

•Double-clickthespeakericonintheWindowsnoticationarea.Amastervolume-controlwindowopens.
VerifythattheBalancesettingsaresetcorrectly.

Iftheseactionsdonotcorrecttheproblem,youmighthaveafailingspeaker.Havethespeakerserviced.If
youneedtechnicalassistance,seeChapter11“Gettinginformation,help,andservice”onpage103.

NoaudioinDOSapplicationsorgames

Symptom:NoaudioinDOSapplicationsorgames

Actions:

•MakesuretheDOSapplicationorgameisconguredtouseSoundBlasterProorSoundBlaster
emulation.Refertothedocumentationthatcomeswiththeapplicationorgameforinstructionson
settingsound-cardsettings.

•Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page99
service”onpage103.

forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and

CDproblems

Selectyoursymptomfromthefollowinglist:

•“AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCD
drive”onpage86

•“ACDorDVDdoesnotwork”onpage87

•“Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD,tostart
yourcomputer”onpage87

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis
insertedintoaCDdrive

Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedinto
aCDdrive.

86ThinkCentreUserGuide

Actions:

•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe
discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.

•IfyouareusingtheWindows7operatingsystem,followtheactionfor“ACDorDVDdoesnotwork”
onpage87

.

Ifthisdoesnotcorrecttheproblem,followtheactionfor“ACDorDVDdoesnotwork”onpage87

.

ACDorDVDdoesnotwork

Symptom:ACDorDVDdoesnotwork.

Actions:

•Verifythatthediscisinsertedcorrectly,withitslabelup.

•Makesurethatthediscyouareusingisclean.T oremovedustorngerprints,wipethedisccleanwitha
softclothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.

•Verifythatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyouknow
isgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyourCDorDVD
driveorthecablingtoyourCDorDVDdrive.Makesurethatthepowercableandsignalcableare
securelyconnectedtothedrive.

Unabletouseastartable(bootable)recoverymedium,suchastheProductRecovery
CD,tostartyourcomputer

Symptom:Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD,
tostartyourcomputer.

Action:MakesurethattheCDorDVDdriveisinthestartupsequencebeforetheharddiskdrive.Refer
toyour“Selectingorchangingthestartupdevicesequence”onpage74
changingthestartupsequence.Notethatonsomemodelsthestartupsequenceispermanentlysetand
cannotbechanged.

forinformationonviewingand

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page99forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage103.

DVDproblems

Selectyoursymptomfromthefollowinglist:

•“BlackscreeninsteadofDVDvideo”onpage87

•“DVDmoviewillnotplay”onpage88

•“NoaudioorintermittentaudiowhileplayingDVDmovie”onpage88

•“Playbackisverysloworchoppy”onpage88

•“Invaliddiscornodiscfoundmessage”onpage88

BlackscreeninsteadofDVDvideo

Symptom:BlackscreeninsteadofDVDvideo

Actions:

•RestarttheDVDplayerprogram.

•Closeanyopenles,turnoffthecomputer,andthenrestartthecomputer.

Chapter10.Troubleshootinganddiagnostics87

•Tryalowerscreenresolutionorcolordepth.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page99forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage103.

DVDmoviewillnotplay

Symptom:DVDmoviewillnotplay.

Actions:

•Makesurethatthediscsurfaceiscleanandnotscratched.

•Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingfor
theregionwhereyouareusingyourcomputer.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page99forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage103.

NoaudioorintermittentaudiowhileplayingDVDmovie

Symptom:NoaudioorintermittentaudiowhileplayingDVDmovie.

Actions:

•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.

•Makesurethatthediscsurfaceiscleanandnotscratched.

•Checkallcableconnectionstoandfromthespeakers.

•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page99
service”onpage103.

forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and

Playbackisverysloworchoppy

Symptom:Playbackisverysloworchoppy.

Actions:

•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.

•Ensurethatvideoresolutionissettolessthan1152x864.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page99forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage103.

Invaliddiscornodiscfoundmessage

Symptom:Invaliddiscornodiscfoundmessage

Actions:

•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.

•Ensurethatvideoresolutionissettolessthan1152x864.

88ThinkCentreUserGuide