Lenovo ThinkCentre M73z User Guide [en, br, uk]

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ThinkCentreM73z UserGuide

MachineTypes:10BBand10BC

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe

“Importantsafetyinformation”onpagev

andAppendixA“Notices”onpage85.

FourthEdition(September2015)

©CopyrightLenovo2013,2015.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration “GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Importantsafetyinformation......v

Serviceandupgrades.............v

Staticelectricityprevention...........v

Powercordsandpoweradapters........vi

Extensioncordsandrelateddevices.......vi

Plugsandoutlets..............vii

Externaldevices..............vii

Heatandproductventilation.........vii

Operatingenvironment...........viii

Modemsafetyinformation..........viii

Lasercompliancestatement..........ix

Powersupplystatement............ix

Cleaningandmaintenance...........ix

Glasspartsnotice..............ix

Tip-overhazardpreventionnotice........x

Chapter1.Productoverview......1

Features..................1

Speciﬁcations................4

Lenovoprograms..............4

Accessingaprogramonyourcomputer....4

AnintroductiontoLenovoprograms.....5

Locations..................7

Locatingconnectors,controls,andindicators

onthefrontofyourcomputer........8

Locatingconnectorsontherearofyour

computer...............10

Adjustingtheframestand........11

Adjustingthefull-functionmonitorstand...12

Adjustingthetilt-onlymonitorstand....14

Machinetypeandmodellabel.......15

Chapter2.Usingyourcomputer...17

Frequentlyaskedquestions.........17

NavigatingamongscreensontheWindows8and

Windows8.1operatingsystems........17

NavigatingonWindows8........17

NavigatingonWindows8.1........19

AccessingControlPanelontheWindows8or

Windows8.1operatingsystem........20

UsingWindowsshortcutkeys.........20

Usingthewheelmouse...........21

Settingthecomputervolume.........21

AddinganicontotheWindowsnotiﬁcationarea.21

UsingCDsandDVDs............22

HandlingandstoringCDandDVDmedia..22

PlayingaCDorDVD..........23

RecordingaCDorDVD.........23

Chapter3.Y ouandyourcomputer..25

Accessibilityandcomfort..........25

Arrangingyourworkspace........25

Comfort...............25

Glareandlighting............26

Aircirculation.............26

Electricaloutletsandcablelengths.....26

Accessibilityinformation.........26

Registeringyourcomputer..........29

Movingyourcomputertoanothercountryor

region..................29

Chapter4.Security..........31

Securityfeatures..............31

AttachingaKensington-stylecablelock.....32

Preventingunauthorizedaccesstoyour

computer.................32

Usingﬁngerprintauthentication........33

Usingandunderstandingﬁrewalls.......33

Protectingdataagainstviruses........33

Chapter5.Installingorreplacing

hardware...............35

Handlingstatic-sensitivedevices.......35

Installingorreplacinghardware........35

Installingexternaloptions........35

ReplacingtheUSBkeyboardormouse...36

Replacingthewirelesskeyboardormouse..36

ReplacingthePS/2keyboardormouse...39

Obtainingdevicedrivers.........39

Chapter6.Recoveryinformation...41

RecoveryinformationfortheWindows7operating

system..................41

Creatingandusingrecoverymedia.....41

Performingbackupandrecoveryoperations.42

UsingtheRescueandRecoveryworkspace.43

Creatingandusingarescuemedium....44

Reinstallingpreinstalledapplicationsand

devicedrivers.............45

Reinstallingsoftwareprograms......46

Reinstallingdevicedrivers........46

Solvingrecoveryproblems........46

RecoveryinformationfortheWindows8or

Windows8.1operatingsystem........47

Refreshingyourcomputer........47

©CopyrightLenovo2013,2015

Resettingyourcomputertothefactorydefault

settings................47

Usingtheadvancedstartupoptions....47

RecoveringyouroperatingsystemifWindows

8orWindows8.1failstostart.......48

RecoveryinformationfortheWindows10operating

system..................48

Chapter7.UsingtheSetupUtility

program................51

StartingtheSetupUtilityprogram.......51

Viewingandchangingsettings........51

UsingBIOSpasswords...........51

Passwordconsiderations.........52

Power-OnPassword..........52

AdministratorPassword.........52

HardDiskPassword...........52

Setting,changing,anddeletingapassword.52

Enablingordisablingadevice........53

Selectingastartupdevice..........53

Selectingatemporarystartupdevice....53

Selectingorchangingthestartupdevice

sequence...............53

EnablingErPLPScompliancemode......54

Smartperformancechoices.........54

ExitingtheSetupUtilityprogram.......55

Chapter8.Updatingsystem

programs...............57

Usingsystemprograms...........57

UpdatingtheBIOS.............57

Chapter9.Preventingproblems...59

Keepingyourcomputercurrent........59

Gettingthelatestdevicedriversforyour

computer...............59

Gettingthelatestsystemupdates.....59

Cleaningandmaintenance..........59

Basics................60

Cleaningyourcomputer.........60

Goodmaintenancepractices.......61

Movingyourcomputer...........62

Chapter10.Troubleshootingand

diagnostics..............63

Basictroubleshooting............63

Troubleshootingprocedure..........64

Troubleshooting..............65

Audioproblems............65

CDproblems.............66

DVDproblems.............67

Intermittentproblems..........69

Keyboard,mouse,orpointingdevice

problems...............69

Monitorproblems............71

Networkingproblems..........72

Optionproblems............75

Performanceandlockupproblems.....76

Printerproblems............77

Serialportproblems...........77

Softwareproblems...........78

USBproblems.............79

LenovoSolutionCenter...........79

Chapter11.Gettinginformation,help,

andservice..............81

Informationresources............81

Windowshelpsystem..........81

SafetyandWarranty...........81

LenovoWebsite............81

LenovoSupportWebsite.........82

Helpandservice..............82

Usingthedocumentationanddiagnostic

program...............82

Callingforservice............82

Usingotherservices..........83

Purchasingadditionalservices......83

AppendixA.Notices..........85

Trademarks................86

AppendixB.Regulatory

information..............87

Exportclassiﬁcationnotice..........87

Electronicemissionsnotices.........87

FederalCommunicationsCommission

DeclarationofConformity........87

Eurasiancompliancemark..........89

Brazilaudionotice.............89

Mexicowireless-radiocomplianceinformation..89

Additionalregulatoryinformation.......89

AppendixC.WEEEandrecycling

information..............91

ImportantWEEEinformation.........91

RecyclinginformationforJapan........91

RecyclinginformationforBrazil........92

BatteryrecyclinginformationforT aiwan.....92

BatteryrecyclinginformationfortheEuropean

Union..................92

AppendixD.RestrictionofHazardous

SubstancesDirective(RoHS).....95

EuropeanUnionRoHS...........95

iiThinkCentreM73zUserGuide

ChinaRoHS................95

TurkishRoHS...............95

UkraineRoHS...............96

IndiaRoHS................96

AppendixE.ChinaEnergyLabel...97

AppendixF .ENERGYSTARmodel

information..............99

Index.................101

©CopyrightLenovo2013,2015

iii

ivThinkCentreM73zUserGuide

Importantsafetyinformation

CAUTION: Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis product.RefertotheinformationinthissectionandthesafetyinformationintheSafety,Warranty,and SetupGuidethatyoureceivedwiththisproduct.Readingandunderstandingthissafetyinformation reducestheriskofpersonalinjuryanddamagetoyourproduct.

IfyounolongerhaveacopyoftheSafety,Warranty,andSetupGuide,youcanobtainaPortableDocument Format(PDF)versionfromtheLenovo SupportWebsitealsoprovidestheSafety,Warranty,andSetupGuideandthisUserGuideinadditional languages.

SupportWebsiteathttp://www.lenovo.com/support.TheLenovo

Serviceandupgrades

DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.

Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor customerstoinstalloptionsorreplaceCRUs.Y oumustcloselyfollowallinstructionswheninstallingor replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Formore informationonCRUs,refertoChapter5“Installingorreplacinghardware”onpage35 questionsorconcerns,contacttheCustomerSupportCenter.

Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the followingwarningsarerequiredforyoursafety.

CAUTION:

.Ifyouhaveany

Hazardousmovingparts.Keepﬁngersandotherbodypartsaway.

CAUTION:

Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe computeriscool.

Staticelectricityprevention

Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions. Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoption

©CopyrightLenovo2013,2015

orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyou toinstallit.

WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions toavoidstatic-electricitydamage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe edges.Nevertouchexposedcircuitry.

•Preventothersfromtouchingcomponents.

•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo seconds.Thisreducesstaticelectricityinthepackageandyourbody.

•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepart withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth, levelsurfaceandplacethepartonit.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Powercordsandpoweradapters

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.Donotusetheac powercordforotherdevices.

Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm othercountries,thesuitabletypesshallbeusedaccordingly.

Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.

Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.

Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower adapternearsinks,tubs,toilets,oronﬂoorsthatarecleanedwithliquidcleansers.Liquidscancausea shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter, whichcaneventuallyresultinoverheating.

Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.

Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such asdeformedplastic)attheacinputoranywhereonthepoweradapter.

Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor overheatingorwherethepowercordappearstohavebeendamagedinanyway.

,orbetter.For

Extensioncordsandrelateddevices

Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.

viThinkCentreM73zUserGuide

Plugsandoutlets

Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamaged orcorroded,donotusetheoutletuntilitisreplacedbyaqualiﬁedelectrician.

Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtainareplacement.

Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsof electricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.

Someproductsareequippedwithathree-prongedplug.Thisplugﬁtsonlyintoagroundedelectricaloutlet. Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.If youcannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplace theoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystem loadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformation ifyouhavequestionsaboutpowerloadsandbranchcircuitratings.

Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe equipment.Donotfullyextendpowercordsinawaythatwillstressthecords.

Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.

Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.

Externaldevices

DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and1394 cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoidpossible damagetoattacheddevices,waitatleastﬁvesecondsafterthecomputerisshutdowntodisconnect externaldevices.

Heatandproductventilation

Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries arecharging.Alwaysfollowthesebasicprecautions:

•Donotleaveyourcomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyour bodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.Your computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended contactwiththebodycouldcausediscomfortor,potentially,askinburn.

•Donotchargethebatteryoroperateyourcomputer,poweradapter,oraccessoriesnearﬂammable materialsorinexplosiveenvironments.

•Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliable operation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa, carpet,orotherﬂexiblesurface.Neverblock,cover,ordisablethesefeatures.

Inspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspecting yourcomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;then removeanydustfromventsandperforationsinthebezel.Ifyounoticeexternaldustaccumulation,then examineandremovedustfromtheinsideofthecomputerincludingheatsinkinletﬁns,powersupplyvents, andfans.Alwaysturnoffandunplugthecomputerbeforeopeningthecover.Ifpossible,avoidoperating yourcomputerwithintwofeetofhigh-trafﬁcareas.Ifyoumustoperateyourcomputerinornearahigh-trafﬁc area,inspectand,ifnecessary,cleanyourcomputermorefrequently.

©CopyrightLenovo2013,2015

vii

Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautions withyourdesktopcomputer:

•Keepthecoverclosedwheneverthecomputerispluggedin.

•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.

•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredfor computersindustyorhigh-trafﬁcareas.

•Donotrestrictorblockanyventilationopenings.

•Donotstoreoroperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.

•Airﬂowtemperaturesintothecomputershouldnotexceed35°C(95°F).

•Donotinstallairﬁltrationdevices.Theymayinterferewithpropercooling.

Operatingenvironment

Theoptimalenvironmentinwhichtouseyourcomputeris10°C-35°C(50°F-95°F)withhumidityranging between35%and80%.Ifyourcomputerisstoredortransportedintemperatureslessthan10°C(50°F), allowthecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10°C-35°C(50°F-95°F)before use.Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowyourcomputertorisetoan optimaloperatingtemperaturebeforeusecouldresultinirreparabledamagetoyourcomputer.

Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.

Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,and microwaveovenawayfromyourcomputerbecausethestrongmagneticﬁeldsgeneratedbythese appliancescandamagethemonitoranddataontheharddiskdrive.

Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilledon orinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.

Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.

Modemsafetyinformation

CAUTION: Toreducetheriskofﬁre,useonlyNo.26AWGorlarger(forexample,No.24AWG)telecommunication linecordlistedbyUnderwritersLaboratories(UL)orcertiﬁedbytheCanadianStandardsAssociation (CSA).

Toreducetheriskofﬁre,electricalshock,orinjurywhenusingtelephoneequipment,alwaysfollowbasic safetyprecautions,suchas:

•Neverinstalltelephonewiringduringalightningstorm.

•Neverinstalltelephonejacksinwetlocationsunlessthejackisspeciﬁcallydesignedforwetlocations.

•Nevertouchuninsulatedtelephonewiresorterminalsunlessthetelephonelinehasbeendisconnectedat thenetworkinterface.

•Usecautionwheninstallingormodifyingtelephonelines.

•Avoidusingatelephone(otherthanacordlesstype)duringanelectricalstorm.Theremaybearemote riskofelectricshockfromlightning.

•Donotusethetelephonetoreportagasleakinthevicinityoftheleak.

viiiThinkCentreM73zUserGuide

Lasercompliancestatement

CAUTION: Whenlaserproducts(suchasCD-ROMs,DVDdrives,ﬁberopticdevices,ortransmitters)are installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespeciﬁedherein mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical instruments,andavoiddirectexposuretothebeam.

Powersupplystatement

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached. Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwithoneoftheseparts, contactaservicetechnician.

Cleaningandmaintenance

Keepyourcomputerandworkspaceclean.Shutdownthecomputerandthendisconnectthepower cordbeforecleaningthecomputer.Donotsprayanyliquiddetergentdirectlyonthecomputeroruse anydetergentcontainingﬂammablematerialtocleanthecomputer.Spraythedetergentonasoftcloth andthenwipethecomputersurfaces.

Glasspartsnotice

CAUTION: Somepartsofyourproductmaybemadeofglass.Thisglasscouldbreakiftheproductisdropped onahardsurfaceorreceivesasubstantialimpact.Ifglassbreaks,donottouchorattempttoremove it.Stopusingyourproductuntiltheglassisreplacedbytrainedservicepersonnel.

©CopyrightLenovo2013,2015

Tip-overhazardpreventionnotice

•Placethecomputeronasturdyandlowbase,oranchorthefurnitureandpositionthecomputeras farbackonthefurnitureaspossible.

•Keepremotecontrols,toys,andotheritemsthatmightattractchildrenoffthecomputer.

•Keepthecomputer,cables,andcordsoutofthereachofchildren.

•Supervisechildreninroomswherethesesafetytipshavenotbeenfollowed.

xThinkCentreM73zUserGuide

Chapter1.Productoverview

Thischapterprovidesinformationaboutthecomputerfeatures,speciﬁcations,softwareprogramsprovided byLenovo,locationsofconnectors,adjustingtheframestandormonitorstand,andmachinetypeand modellabel.

Features

Thissectionintroducesthecomputerfeatures.Theinformationcoversavarietyofmodels.

Toviewtheinformationaboutyourspeciﬁcmodel,dooneofthefollowing:

•OntheMicrosoft toviewtheinformation.

•OntheMicrosoftWindows8orWindows8.1operatingsystem,gotothedesktopandmoveyourpointer tothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.ThenclickSettings➙PC infotoviewtheinformation.

•OntheMicrosoftWindows10operatingsystem,clicktheStartbuttontoopentheStartmenu.Then,click

Settings➙System➙Abouttoviewtheinformation.

Microprocessor

Toviewthemicroprocessorinformationofyourcomputer,dothefollowing:

Windows

7operationsystem,clickStart,right-clickComputer,andselectProperties

•OntheMicrosoftWindows7operationsystem,clickStart,right-clickComputer,andselectProperties toviewtheinformation.

•OntheMicrosoftWindows8orWindows8.1operatingsystem,gotothedesktopandmoveyourpointer tothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.ThenclickSettings➙PC infotoviewtheinformation.

•OntheMicrosoftWindows10operatingsystem,clicktheStartbuttontoopentheStartmenu.Then,click

Settings➙System➙Abouttoviewtheinformation.

Memory

Yourcomputersupportsuptotwodoubledatarate3smalloutlinedualinlinememorymodules(DDR3 SODIMMs).

Note:Themaximumsystemmemorycapacityis16GB.

Internaldrives

•Cardreader

•Hybriddrive(availableinsomemodels)

•SlimSerialAdvancedTechnologyAttachment(SATA)opticaldrive

•Solid-statedrive(SSD)(availableinsomemodels)

•StandardSAT Aharddiskdrive

Videosubsystem

•OneVGA-outconnector

Audiosubsystem

©CopyrightLenovo2013,2015

•Integratedhigh-deﬁnition(HD)audio

•Microphoneconnectorandheadphoneconnector

•Internalspeaker(installedinsomemodels)

Connectivity

•10/100/1000MbpsintegratedEthernetcontroller

Systemmanagementfeatures

•Abilitytostorepower-onself-test(POST)hardwaretestresults

•DesktopManagementInterface(DMI) DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall

aspectsofacomputer,includingprocessortype,installationdate,attachedprintersandotherperipherals, powersources,andmaintenancehistory.

•ErPLPScompliancemode Theenergy-relatedproductsdirective(ErP)lowestpowerstate(LPS)compliancemodereducesthe

consumptionofelectricitywhenyourcomputerisinsleeporoffmode.Formoreinformation,see “EnablingErPLPScompliancemode”onpage54

•Intel

StandardManageability

IntelStandardManageabilityishardwareandﬁrmwaretechnologythatbuildscertainfunctionality intocomputersinordertomakethemeasierandlessexpensiveforbusinessestomonitor,maintain, update,upgrade,andrepair.

•PrebootExecutionEnvironment(PXE) ThePrebootExecutionEnvironmentisanenvironmenttostartcomputersusinganetworkinterface

independentofdatastoragedevices(suchastheharddiskdrive)orinstalledoperatingsystems.

•SmartPerformanceChoice TheSmartPerformanceChoicefunctionenablesyourcomputertorunwithbetteracousticperformance

orbetterthermalperformance.See“Smartperformancechoices”onpage54.

•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware TheSMBIOSspeciﬁcationdeﬁnesdatastructuresandaccessmethodsinaBIOSthatallowsauseror

applicationtostoreandretrieveinformationspeciﬁcaboutthecomputerinquestion.

•WakeonLAN WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon

orwokenupbyanetworkmessage.Themessageisusuallysentbyaprogramrunningonanother computeronthesamelocalareanetwork.

•WakeonRing WakeonRing,sometimesreferredtoasWakeonModem,isaspeciﬁcationthatallowssupported

computersanddevicestoresumefromsleeporhibernationmode.

•WindowsManagementInstrumentation(WMI) WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan

operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotiﬁcation.

2ThinkCentreM73zUserGuide

Input/Output(I/O)features

•9-pinserialport(optional)

•SixUniversalSerialBus(USB)connectors

•OneEthernetconnector

•OneVGA-outconnector

•OnePersonalSystem/2(PS/2)keyboardconnector(optional)

•OnePS/2mouseconnector(optional)

•Twoaudioconnectors(microphoneconnectorandheadphoneconnector)

Formoreinformation,see“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”on page8

and“Locatingconnectorsontherearofyourcomputer”onpage10.

Expansion

•Oneharddiskdrivebay

•Oneopticaldrivebay

Powersupply

Yourcomputercomeswitha150-wattautomaticvoltage-sensingpowersupply.

Securityfeatures

•ComputraceAgentsoftwareembeddedinﬁrmware

•Coverpresenceswitch(alsocalledintrusionswitch)

•Abilitytoenableordisableadevice

•AbilitytoenableanddisableUSBconnectorsindividually

•Keyboardwithﬁngerprintreader(shippedwithsomemodels)

•Power-onpassword(POP),administratorpassword,andharddiskdrivepasswordtodeterunauthorized useofyourcomputer

•Startupsequencecontrol

•Startupwithoutkeyboardormouse

•SupportforaKensington-stylecablelock

•TrustedPlatformModule(TPM)

Formoreinformation,seeChapter4“Security”onpage31

Preinstalledsoftwareprograms

Yourcomputerispreinstalledwithsoftwareprogramstohelpyouworkmoreeasilyandsecurely.Formore information,see“Lenovoprograms”onpage4.

Preinstalledoperatingsystem

Yourcomputerispreinstalledwithoneofthefollowingoperatingsystems:

•MicrosoftWindows7operatingsystem

•MicrosoftWindows8operatingsystem

•MicrosoftWindows8.1operatingsystem

•MicrosoftWindows10operatingsystem

Chapter1.Productoverview3

Operatingsystem(s),certiﬁedortestedforcompatibility

•Linux

Speciﬁcations

Thissectionliststhephysicalspeciﬁcationsforyourcomputer.

Dimensionsandweight

(variesbymodeltype)

WithaframestandWithafull-functionmonitor

Height

Width

Depth

Weight (maximum)

Environment

•Airtemperature:

Operating:10°Cto35°C(50°Fto95°F) Storageinoriginalshippingpackage:-40°Cto60°C(-40°Fto140°F) Storagewithoutpackage:-10°Cto60°C(14°Fto140°F)

•Humidity:

Operating:20%to80%(non-condensing) Storage:20%to90%(non-condensing)

•Altitude:

Operating:-15.2to3048m(-50to10000ft) Storage:-15.2to10668m(-50to35000ft)

Electricalinput

Inputvoltage:From100Vacto240Vac Inputfrequency:50/60Hz

404.00mm(15.91inches)422.00mm(16.61inches)404.5mm(15.93inches)

506.00mm(19.92inches)506.00mm(19.92inches)506mm(19.92inches)

91.50mm(3.60inches)250.00mm(9.84inches)175.5mm(6.91inches)

7.80kg(17.20lbs)8.60kg(18.96lbs)8.5kg(18.74lbs)

Withatilt-onlymonitor

stand

Lenovoprograms

YourcomputercomeswithLenovoprogramstohelpyouworkmoreeasilyandsecurely.Dependingon theWindowsoperatingsystempreinstalled,theprogramsmightvary.

Accessingaprogramonyourcomputer

Note:ForWindows7,someoftheLenovoprogramsmightbereadytobeinstalled,soyouneedtoinstall

themmanually.Then,youcanaccessandusetheseprograms.Toinstallaprogramthatisreadytobe installed,opentheLenovoThinkVantage

1.Theoperatingsystem(s)listedherearebeingcertiﬁedortestedforcompatibilityatthetimethispublicationgoesto press.AdditionaloperatingsystemsmightbeidentiﬁedbyLenovoascompatiblewithyourcomputerfollowingthe publicationofthismanual.Thislistissubjecttochange.Todetermineifanoperatingsystemhasbeencertiﬁedor testedforcompatibility,checktheWebsiteoftheoperatingsystemvendor.

4ThinkCentreM73zUserGuide

Toolsprogram,andthenviewtheprogramiconsusingTiles.

Followtheinstructionsundergreyed-outiconstolocatetheiconforthedesiredprogram.Double-click theicontoinstalltheprogram.

Toaccessaprogramonyourcomputer,dooneofthefollowing:

•ForWindows7orWindows10:

–FromWindowsSearch:

1.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthentypetheprogram

nameintothesearchbox.

–ForWindows10:TypetheprogramnameintothesearchboxnexttotheStartbutton.

2.Inthesearchresults,clickthenameofthedesiredprogramtolaunchtheprogram.

–FromtheStartmenuorControlPanel:

1.ClicktheStartbuttontoopentheStartmenu.Then,clickthenameofthedesiredprogramto launchtheprogram.

2.Iftheprogramnameisnotdisplayed,clickAllProgramsforWindows7orAllappsforWindows 10todisplaytheprogramlist.Fromthelistorafolderinthelist,clickthenameofthedesired programtolaunchtheprogram.

3.IftheprogramnameisnotdisplayedontheStartmenu,accesstheprogramfromControlPanel. a.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClickControlPanelontheStartmenu. –ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthen

clickControlPanel.

b.ViewControlPanelusingLargeiconsorSmallicons,andthenclickthenameofthedesired

programtolaunchtheprogram.

•ForWindows8orWindows8.1:

1.PresstheWindowskeytogototheStartscreen.Clickthenameofthedesiredprogramto launchtheprogram.

2.Ifyoucannotﬁndtheprogramyouneed,dependingonyourWindowsversion,dooneofthefollowing:

–ForWindows8:Movethepointertothebottom-rightcornerofthescreentodisplaythecharms.

ThenclicktheSearchcharmtosearchforthedesiredprogram.

–ForWindows8.1:Clickthearrowiconinthebottom-leftcornerofthescreentogotothe

Appsscreen.Findthedesiredprogramintheappslistorsearchforitinthesearchboxinthe top-rightcornerofthescreen.

AnintroductiontoLenovoprograms

ThissectionprovidesinformationaboutthemajorLenovoprogramsavailableonyouroperatingsystem.

Note:Dependingonyourcomputermodel,someofthefollowingprogramsmightnotbeavailable.

•ForWindows7only:

–CreateRecoveryMedia

TheCreateRecoveryMediaprogramenablesyoutorestoreonlytheCdriveortheentirestorage drivetothefactory-defaultsettings.

–LenovoPowerENGAGE

TheLenovoPowerENGAGEprogramenablesyoutoregisteryourcomputerwithLenovo.

Chapter1.Productoverview5

–MessageCenterPlus

TheMessageCenterPlusprogramautomaticallydisplaysmessagesinformingyouaboutimportant noticesfromLenovo,suchasalertsonsystemupdatesandalertsonconditionsthatrequireyour attention.

–RescueandRecovery

TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolution.Itincludesaset ofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystem crashes,evenifyoucannotstarttheWindowsoperatingsystem.

•ForWindows10only:

–LenovoID

TheLenovoIDprogramenablesyoutocreateyourLenovoIDandaccessallsupportedLenovo programsandwebportalswithsinglesign-on.

•ForWindows8andWindows8.1:

–LenovoSupport

TheLenovoSupportprogramenablesyoutoregisteryourcomputerwithLenovo,checkthecomputer healthconditionandbatterystatus,downloadandviewusermanualsforyourcomputer,getthe warrantyinformationofyourcomputer,andexplorehelpandsupportinformation.

•ForWindows7,Windows8,andWindows8.1:

–FingerprintManagerProorThinkVantageFingerprintSoftware

TheFingerprintManagerProorThinkVantageFingerprintSoftwareprogramenablesyoutousea ﬁngerprintreader.Theintegratedﬁngerprintreaderprovidedonsomekeyboardsenablesyoutoenroll yourﬁngerprintandassociateitwithyourpower-onpassword,harddiskpassword,andWindows password.Asaresult,ﬁngerprintauthenticationcanreplacepasswordsandenablesimpleandsecure useraccess.

–PasswordManager

ThePasswordManagerprogramautomaticallycapturesandﬁllsinauthenticationinformationfor WindowsprogramsandWebsites.

–SystemUpdate

TheSystemUpdateprogramprovidesregularaccesstothesystemupdatesforyourcomputer,such asdevicedriverupdates,softwareupdates,andBIOSupdates.Theprogramgathersinformationfrom theLenovoHelpCenteraboutnewupdatesforyourcomputer,thensortsanddisplaystheupdatesfor downloadandinstallation.Y ouhavecompletecontrolofwhichupdatestodownloadandinstall.

•ForWindows7,Windows8.1,andWindows10:

–LenovoBluetoothLock

TheLenovoBluetoothLockprogramenablesyoutouseaBluetoothdevice(suchasyoursmartphone) asaproximity-basedunitforlockingorunlockingyourcomputerautomatically.Bydetectingthe distancebetweenyourcomputerandthepredeﬁnedBluetoothdevicethatyouarecarrying,theLenovo BluetoothLockprogramautomaticallylocksyourcomputerwhenyouwalkawayandunlocksyour computerwhenyoucomeback.Thisisasimplewaytoprotectyourcomputeragainstunauthorized accessincasethatyouforgettolockyourcomputer.

–PCCloudManager

ThePCCloudManager(PCM)programisabrowser-basedsolutionforclient-computermanagement. ThePCMprogramhastwocomponents:PCMServerandPCMClient.PCMServerisinstalledon thecomputer,wheretheadministratorperformsmanagementwork,suchaspowermanagement andsecuritymanagement.PCMClientisinstalledontheclientcomputerstobemanaged.The administratorcanlogintoPCMServertomanagecomputerswithPCMClientinstalled,throughthe InternetWebbrowser.

6ThinkCentreM73zUserGuide

•ForWindows8,Windows8.1,andWindows10:

–LenovoCompanion

Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessandunderstand.WithLenovo Companion,theyare.UseLenovoCompaniontodothefollowing:

–Optimizeyourcomputer’sperformance,monitoryourcomputer’shealth,andmanageupdates. –Accessyouruserguide,checkwarrantystatus,andviewaccessoriescustomizedforyourcomputer. –Readhow-toarticles,exploreLenovoforums,andstayup-to-dateontechnologynewswitharticles

andblogsfromtrustedsources.

LenovoCompanionisﬁlledwithexclusiveLenovocontenttohelpyoulearnmoreaboutwhatyou candowithyourcomputer.

–LenovoSettings

TheLenovoSettingsprogramistheonestopshopforyoutocontrolhardwarefeatures,sensors andprogramsonyourcomputer.LenovoSettingsenablesyoutooptimizedeviceperformanceby customizingkeyfunctions,suchaspowerplans,audio,camera,andnetworks.

•ForWindows7,Windows8,Windows8.1,andWindows10:

–LenovoDeviceExperienceorLenovoPCExperience

TheLenovoDeviceExperienceorLenovoPCExperienceprogramhelpsyouworkmoreeasilyand securely.TheprogramprovideseasyaccesstoLenovoThinkVantageToolsorLenovoTools,important settingsandinformationaboutyourcomputer,theLenovoSupportWebsite,andsoon.

–LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation, alongwithhintsandtipsformaximumsystemperformance.

–PowerManager

ThePowerManagerprogramprovidesconvenient,ﬂexible,andcompletepowermanagementfor yourcomputer.Itenablesyoutoadjustyourcomputerpowersettingstoachievethebestbalance betweenperformanceandpowersaving.

–REACHitorLenovoReach

TheREACHitorLenovoReachprogramenhancesyourcloudexperience.Thisprogramkeepsyou connectedatalltimesandenablesyoutoaccessallyourfavoriteitemsfrompersonalcomputers, smartphones,ortablets.Asaresult,youcanaccess,edit,andshareyourﬁlesfromanywhere.You alsocanaddyourfavoriteWebservicestoyourclouddesktopandstaylogged-intoWebsiteswith thecloudpasswordmanager.

–SHAREitorLenovoSHAREit

TheSHAREitorLenovoSHAREitprogramprovidesaquickandeasywaytoshareﬁlesandfolders amongcomputers,smartphones,tablets,orsmartTVswiththeAndroidortheWindowsoperating systeminstalled.SHAREitorLenovoSHAREitusesanytypeofnetworkorevennonetworkatallto shareﬁlesandfolders.

Locations

Thissectionprovidesinformationtohelpyoulocatetheconnectorsonthefrontandrearofyourcomputer, adjusttheframestandormonitorstand,andaccessthemachinetypeandmodellabel.

Note:Thecomponentsinyourcomputermightlookslightlydifferentfromtheillustrations.

Chapter1.Productoverview7

Locatingconnectors,controls,andindicatorsonthefrontofyour computer

Figure1“Frontconnector,control,andindicatorlocations”onpage8showsthelocationsoftheconnectors, controls,andindicatorsonthefrontofyourcomputer.

Figure1.Frontconnector,control,andindicatorlocations

1Integratedcameraindicator2Integratedcamerablockshield

3Integratedcamera4Integratedmicrophone

5Powerindicator6Harddiskdriveactivityindictor

7Internalspeaker

9USB3.0connector(USBport2)

11Microphoneconnector

8Cardreader

10Headphoneconnector

12USB3.0connector(USBport1)

8ThinkCentreM73zUserGuide

ConnectorDescription

HeadphoneconnectorUsedtoattachaheadphonetoyourcomputerwhenyouwanttolistentomusicor

othersoundswithoutdisturbinganyone.

Microphoneconnector

Usedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundorif youusespeech-recognitionsoftware.

USB3.0connectorUsedtoattachadevicethatrequiresaUSB2.0or3.0connector,suchasa

keyboard,amouse,ascanner,aprinter,orapersonaldigitalassistant(PDA).A USB3.0connectorprovideshightransmissionspeedstoreducethetimethatis requiredfordatatransmission.

Chapter1.Productoverview9

Locatingconnectorsontherearofyourcomputer

Figure2“Rearconnectorlocations”onpage10showsthelocationsoftheconnectorsontherearofyour computer.Someconnectorsontherearofyourcomputerarecolor-codedtohelpyoudeterminewhereto connectthecablesonyourcomputer.

Figure2.Rearconnectorlocations

1Powercordconnector

3PS/2mouseconnector(optional)

5VGA-outconnector6USB2.0connectors(USBports3to6)

7Serialport

9Brightness-downcontrol10Brightness-upcontrol

11Security-lockslot12Opticaldrive

2PS/2keyboardconnector(optional)

4Ethernetconnector

8Powerbutton

ConnectorDescription

Ethernetconnector

UsedtoattachanEthernetcableforalocalareanetwork(LAN). Note:T ooperatethecomputerwithinFCCClassBlimits,useaCategory5Ethernet cable.

PS/2keyboardconnector

UsedtoattachakeyboardthatusesaPS/2keyboardconnector.

(optional)

PS/2mouseconnector (optional)

Usedtoattachamouse,atrackball,orotherpointingdevicesthatuseaPS/2 mouseconnector.

10ThinkCentreM73zUserGuide

ConnectorDescription

Serialport

USB2.0connectorUsedtoattachadevicethatrequiresaUSB2.0connector,suchasaUSB

VGA-outconnectorUsedtoattachaVideoGraphicsArray(VGA)monitororotherdevicesthatuse

Usedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea 9-pinserialport.

keyboard,aUSBmouse,aUSBscanner,oraUSBprinter.Ifyouhavemorethan sixUSBdevices,youcanpurchaseaUSBhub,whichyoucanusetoconnect additionalUSBdevices.

aVGAconnector.

Adjustingtheframestand

Yourcomputermightcomewithaframestandthatyoucanusetoadjustthecomputertoyourcomfortable position.Pullthestandopenandadjustthepositionofthecomputeratanangleofbetween10°and35° asshowninthefollowingillustration.

Note:Theframestandisavailableonlyinsomemodels.

CAUTION: Ensurethattheangleisatleast10°fromthevertical;otherwise,thecomputermightbeunstable andfallover.

Figure3.Adjustingtheframestand

Chapter1.Productoverview11

Adjustingthefull-functionmonitorstand

Yourcomputermightcomewithafull-functionmonitorstandthatyoucanusetoadjustthecomputer toyourcomfortableposition.

Thefollowingillustrationshowsthatyoucanadjustthepositionofthecomputeratanangleof5°tothe frontand25°totherear.

Note:Thefull-functionmonitorstandisavailableonlyinsomemodels.

Figure4.Adjustingtheverticalpositionofthecomputertothefrontortotherear

12ThinkCentreM73zUserGuide

Thefollowingillustrationshowsthatyoucanadjusttheheightofthefull-functionmonitorstandwithin alengthof110.00mm(4.33inches).

Note:Computerheightwiththefull-functionmonitorstand:between283.50mm(11.16inches)and293.50 mm(11.56inches)

Figure5.Adjustingtheheightofthefull-functionmonitorstand

Thefollowingillustrationshowsthatyoucanturnthecomputeratanangelof45°totheleftand45°tothe right.

Figure6.Turningthecomputertotheleftortotheright

Chapter1.Productoverview13

Adjustingthetilt-onlymonitorstand

45°

-5°

Yourcomputermightcomewithatilt-onlymonitorstandthatyoucanusetoadjustthecomputertoyour comfortableposition.

Thefollowingillustrationshowsthatyoucanadjustthepositionofthecomputeratanangleof5°tothe frontand45°totherear.

Note:Thetilt-onlymonitorstandisavailableonlyinsomemodels.

Figure7.Adjustingtheverticalpositionofthecomputertothefrontortotherear

14ThinkCentreM73zUserGuide

Machinetypeandmodellabel

Themachinetypeandmodellabelidentiﬁesyourcomputer.WhenyoucontactLenovoforhelp,themachine typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.

Thefollowingisasampleofthemachinetypeandmodellabel.

Figure8.Machinetypeandmodellabel

Chapter1.Productoverview15

16ThinkCentreM73zUserGuide

Chapter2.Usingyourcomputer

Thischapterprovidesinformationonusingsomeofthecomputercomponents.

Frequentlyaskedquestions

Thefollowingareafewtipsthatwillhelpyouoptimizetheuseofyourcomputer.

CanIgetmyuserguideinanotherlanguage?

TheuserguideisavailableinvariouslanguagesontheLenovoSupportWebsiteat: http://www.lenovo.com/UserManuals

WhereismyrecoverydiscsetorrecoveryUSBkey?

DependingonyourWindowsversion,yourcomputercomeswitharecoverydiscsetorrecovery USBkey.Ifyourcomputerdoesnotcomewithit,contacttheLenovoCustomerSupportCenterto orderarecoverydiscsetorrecoveryUSBkey.ForalistofLenovoSupportphonenumbers,goto http://www.lenovo.com/support/phone.Ifyoucannotﬁndthesupporttelephonenumberforyourcountry orregion,contactyourLenovoreseller.

WherecanIﬁndhelpabouttheWindowsoperatingsystem?

See“Windowshelpsystem”onpage81.

CanIchangetheWindows8.1startupbehaviortoopeneitherthedesktoportheStartscreen?

OntheWindows8.1operatingsystem,youcansetthecomputertoopeneitherthedesktoportheStart screenbydefault.Tosetthedefaultstartupscreen,dothefollowing:

1.Onthedesktop,moveyourpointertothetaskbaratthebottomofthescreenandright-clickonthe taskbar.

2.ClickProperties.TheTaskbarandNavigationpropertieswindowisdisplayed.

3.OntheNavigationtab,locatetheStartscreensection,andthendooneofthefollowing:

•Tosetthedesktopasyourdefaultstartupscreen,selectWhenIsigninorcloseallappsona

screen,gotothedesktopinsteadofStartsoacheckisvisible.

•TosettheStartscreenasyourdefaultstartupscreen,removethecheckfromtheWhenIsigninor

closeallappsonthescreen,gotodesktopinsteadofStartcheckbox.

4.ClickOKtosavethenewsetting.

ThisfeatureisnotavailableontheWindows8operatingsystem.

NavigatingamongscreensontheWindows8andWindows8.1operating systems

Thissectionprovidesinstructionsonhowtonavigateamongthedesktop,theStartscreen,andapplications thatwereopenedfromtheStartscreenontheWindows8andWindows8.1operatingsystems.Fordetailed instructions,see“NavigatingonWindows8”onpage17

or“NavigatingonWindows8.1”onpage19.

NavigatingonWindows8

Tonavigateamongthedesktop,theStartscreen,andapplicationsthatwereopenedfromtheStartscreen ontheWindows8operatingsystem,dooneofthefollowing:

©CopyrightLenovo2013,2015

•FromtheStartscreen,dooneofthefollowingtonavigatetothemostrecentlyaccessedworkspace (application,PCsettings,ordesktop):

–Usingapointingdevice:Movethepointertotheextremebottom-leftcornerofthescreenuntilasmall

representationoftheworkspaceisdisplayed;thenclicktherepresentation.

–Usingatouchscreen:Swipeinandoutontheleftedgeofthescreen.Representationsofallavailable

workspacesaredisplayedalongtheleftedgeofthescreen.Taptherepresentationoftheworkspaceat thebottom.

Note:Therepresentationofaworkspaceisdisplayedonlyifyouhaveatleastoneactiveworkspacein thebackgroundofthesystem.

•FromthedesktoporanyotherworkspacethatisopenedfromtheStartscreen,dooneofthefollowingto navigatetotheStartscreen:

–Usingapointingdevice:Movethepointertotheextremebottom-leftcornerofthescreenuntilasmall

representationoftheStartscreenisdisplayed;thenclicktherepresentation.

–Usingatouchscreen:Dooneofthefollowing:

–Swipeinandoutontheleftedgeofthescreen.Representationsofallavailableworkspacesare

displayedalongtheleftedgeofthescreen.T aptherepresentationoftheStartscreenatthebottom.

–Swipeinfromtherightedgeofthescreentodisplaythecharms;thentapStart.

•Fromanyworkspace(Startscreen,desktop,PCsettings,orapplicationopenedfromtheStartscreen), useanyofthefollowingprocedurestogotoanotherworkspacethatyouhavepreviouslyopened:

–Tonavigatetoapreviouslyaccessedworkspace(application,PCsettings,ordesktop),dooneofthe

following:

–Usingapointingdevice:

1.Dooneofthefollowing:

•Movethepointertotheextremetop-leftcornerofthescreenandthenmovethepointer downwardalongtheleftedgeofthescreen.

•Movethepointertotheextremebottom-leftcornerofthescreenandthenmovethepointer upwardalongtheleftedgeofthescreen.

Representationsofallavailableworkspacesaredisplayedalongtheleftedgeofthescreen.

Note:OnlyactiveworkspacesthatyouhaveaccessedduringthecurrentWindowssession aredisplayedalongtheleftedge.Ifyoucloseanactiveworkspace,itsrepresentationdoes notdisplayalongtheleftedgeofthescreen.

2.Clicktherepresentation.

–Usingatouchscreen:

•Method1

1.Swipeinandoutontheleftedgeofthescreen.Representationsofallavailableworkspaces aredisplayedalongtheleftedgeofthescreen.

2.Tapthedesiredworkspace.

•Method2

1.Swipeinfromtheleftedgeofthescreentonavigatetothenextavailableworkspace.

2.Repeatstep1untilyounavigatetothedesiredworkspace.

–Tonavigatetothemostrecentlyaccessedworkspace(application,PCsettings,ordesktop),doone

ofthefollowing:

–Usingapointingdevice:Movethepointertotheextremetop-leftcornerofthescreenuntilasmall

representationoftheworkspaceisdisplayed;thenclicktherepresentation.

18ThinkCentreM73zUserGuide

–Usingatouchscreen:Swipeinfromtheleftedgeofthescreen.

ForinformationaboutusingotherfeaturesoftheWindows8operatingsystem,refertotheWindowshelp system.Formoreinformation,see“Windowshelpsystem”onpage81.

NavigatingonWindows8.1

Tonavigateamongthedesktop,theStartscreen,andapplicationsthatwereopenedfromtheStartscreen ontheWindows8.1operatingsystem,dooneofthefollowing:

•FromtheStartscreen,dooneofthefollowingtonavigatetothemostrecentlyaccessedworkspace (application,setting,ordesktop):

–Usingapointingdevice:Movethepointertotheextremebottom-leftcornerofthescreenuntilthe

Windowsscreen-controlicon

–Usingatouchscreen:Swipeinandoutontheleftedgeofthescreen.Representationsofallavailable

workspacesaredisplayedalongtheleftedgeofthescreen.T aptheWindowsscreen-controlicon

atthebottom.

Note:TheWindowsscreen-controliconisdisplayedonlyifyouhaveatleastoneactiveworkspace inthebackgroundofthesystem.

•FromthedesktoporanyotherworkspacethatisopenedfromtheStartscreen,dooneofthefollowingto navigatetotheStartscreen:

–Usingapointingdevice:

isdisplayed;thenclicktheicon.

–Fromthedesktop,clicktheWindowsscreen-controlicon –Fromanyotherworkspace,movethepointertotheextremebottom-leftcornerofthescreenuntil

theWindowsscreen-controlicon

–Usingatouchscreen:Dooneofthefollowing:

–Fromthedesktop,taptheWindowsscreen-controliconinthebottom-leftcornerofthescreen. –Fromanyotherworkspace,dooneofthefollowing:

•Swipeinandoutontheleftedgeofthescreen.Representationsofallavailableworkspaces aredisplayedalongtheleftedgeofthescreen.TaptheWindowsscreen-controlicon

thebottom.

•Swipeinfromtherightedgeofthescreentodisplaythecharms;thentapStart.

•Fromanyworkspace(Startscreen,desktop,PCsettings,orapplicationopenedfromtheStartscreen), useanyofthefollowingprocedurestogotoanotherworkspacethatyouhavepreviouslyopened:

–Tonavigatetoapreviouslyaccessedworkspace(application,setting,ordesktop),dooneofthe

following:

–Usingapointingdevice:

1.Dooneofthefollowing:

•Movethepointertotheextremetop-leftcornerofthescreenandthenmovethepointer downwardalongtheleftedgeofthescreen.

•Movethepointertotheextremebottom-leftcornerofthescreenandthenmovethepointer upwardalongtheleftedgeofthescreen.

isdisplayed;thenclicktheicon.

inthebottom-leftcornerofthescreen.

Representationsofallavailableworkspacesaredisplayedalongtheleftedgeofthescreen.

Chapter2.Usingyourcomputer19

Note:OnlyactiveworkspacesthatyouhaveaccessedduringthecurrentWindowssession aredisplayedalongtheleftedge.Ifyoucloseanactiveworkspace,itsrepresentationdoes notdisplayalongtheleftedgeofthescreen.

2.Clicktherepresentation.

–Usingatouchscreen:

•Method1

1.Swipeinandoutontheleftedgeofthescreen.Representationsofallavailableworkspaces aredisplayedalongtheleftedgeofthescreen.

2.Tapthedesiredworkspace.

•Method2

1.Swipeinfromtheleftedgeofthescreentonavigatetothenextavailableworkspace.

2.Repeatstep1untilyounavigatetothedesiredworkspace.

–Tonavigatetothemostrecentlyaccessedworkspace(application,PCsettings,ordesktop),doone

ofthefollowing:

–Usingapointingdevice:Movethepointertotheextremetop-leftcornerofthescreenuntilthe

Windowsscreen-controlicon

–Usingatouchscreen:Swipeinfromtheleftedgeofthescreen.

ForinformationaboutusingotherfeaturesoftheWindows8.1operatingsystem,opentheHelp+Tips applicationfromtheStartscreenorAppsscreen,orrefertotheWindowshelpsystem.Formoreinformation, see“Windowshelpsystem”onpage81.

isdisplayed;thenclicktheicon.

AccessingControlPanelontheWindows8orWindows8.1operating system

OntheWindowsoperatingsystem,youcanviewandchangecomputersettingsthroughControlPanel.To accessControlPanelontheWindows8orWindows8.1operatingsystem,dooneofthefollowing:

•Fromthedesktop

1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.

2.ClickSettings.

3.ClickControlPanel.

•FromtheStartscreen

–ForWindows8:

1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.

2.ClickSearch.

3.OntheAppsscreen,scrolltotherightside,andclickControlPanelintheWindowsSystem section.

–ForWindows8.1:

1.Clickthearrowiconinthebottom-leftcornerofthescreentogototheAppsscreen.

2.Scrolltotherightside,andclickControlPanelintheWindowsSystemsection.

UsingWindowsshortcutkeys

Boththestandardkeyboardandtheﬁngerprintreaderkeyboardprovidethreekeysyoucanusewithyour MicrosoftWindowsoperatingsystem.

20ThinkCentreM73zUserGuide

•ThetwoWindowslogokeysarelocatedbesidetheAltkeyoneithersideofthespacebar.Theyfeature theWindowslogo.OntheWindows7orWindows10operatingsystem,presstheWindowskeyto opentheStartmenu.OntheWindows8orWindows8.1operatingsystem,presstheWindowskey

toswitchbetweenthecurrentworkspaceandtheStartscreen.ThestyleoftheWindowslogovaries dependingonthekeyboardtype.

•Thecontext-menukeyislocatednexttotheCtrlkeyontherightsideoftheSpacebar.Pressingthe context-menukeyopensthecontextmenufortheactiveprogram,icon,orobject.

Note:YoucanusethemouseortheUpandDownarrowkeystohighlightmenuselections.OntheWindows 7operatingsystem,youcanclosetheStartmenuorthecontextmenubyclickingthemouseorpressingEsc.

Usingthewheelmouse

Thewheelmousehasthefollowingcontrols:

1PrimarymousebuttonUsethisbuttontoselectorstartaprogramormenuitem.

2Wheel

3Secondarymousebutton

Youcanswitchthefunctionoftheprimaryandsecondarymousebuttonsandchangeotherdefaultbehavior throughthemousepropertiesfunctionintheWindowsControlPanel.

Usethewheeltocontrolthescrollingactionofthemouse.Thedirectioninwhichyou rotatethewheelcontrolsthedirectionofthescrollingaction.

Usethisbuttontodisplayamenufortheactiveprogram,icon,orobject.

Settingthecomputervolume

Tosetthecomputervolume,dothefollowing:

1.ClickthevolumeiconintheWindowsnotiﬁcationareaonthetaskbar.

Note:IfthevolumeiconisnotdisplayedintheWindowsnotiﬁcationarea,addtheicontothe notiﬁcationarea.See“AddinganicontotheWindowsnotiﬁcationarea”onpage21.

2.Followtheinstructionsonthescreentoadjustthevolume.Clickthespeakericontomutetheaudio.

AddinganicontotheWindowsnotiﬁcationarea

ToaddanicontotheWindowsnotiﬁcationarea,dothefollowing:

1.Clickthearrownexttothenotiﬁcationareatoviewhiddenicons.Then,clickthedesirediconand dragittothenotiﬁcationarea.

2.Iftheiconisnotdisplayed,turnontheicon. a.DependingonyourWindowsversion,dooneofthefollowing:

Chapter2.Usingyourcomputer21

•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel. ViewControlPanelusingLargeiconsorSmallicons,andthenclickNotiﬁcationAreaIcons➙ Turnsystemiconsonoroff.

•ForWindows8orWindows8.1:OpenControlPanel.ViewControlPanelusingLargeiconsor Smallicons,andthenclickNotiﬁcationAreaIcons➙Turnsystemiconsonoroff.

Note:FordetailedinformationonhowtoopenControlPanelonWindows8andWindows8.1, see“AccessingControlPanelontheWindows8orWindows8.1operatingsystem”onpage20

•ForWindows10:ClicktheStartbuttontoopentheStartmenu.Then,clickSettings➙System ➙Notiﬁcations&actions➙Turnsystemiconsonoroff.

b.T urnonthedesiredicon.

3.IftheiconisstillnotdisplayedintheWindowsnotiﬁcationarea,repeatstep1.

UsingCDsandDVDs

YourcomputermighthaveaDVDROMdriveorrecordableDVDdriveinstalled.DVDdrivesuse industry-standard,12cm(4.75-inch)CDmediaorDVDmedia.IfyourcomputercomeswithaDVDdrive, thedrivecanreadDVD-ROMdiscs,DVD-Rdiscs,DVD-RAMdiscs,DVD-RWdiscs,andalltypesofCDs, suchasCD-ROMdiscs,CD-RWdiscs,CD-Rdiscs,andaudioCDs.IfyouhavearecordableDVDdrive, itcanalsorecordonDVD-Rdiscs,DVD-RWdiscs,typeIIDVD-RAMdiscs,CD-RWstandardandhigh speeddiscs,andCD-Rdiscs.

FollowtheseguidelineswhenusingtheDVDdrive:

•Donotplacethecomputerinalocationwherethedriveisexposedtothefollowing:

–Hightemperature –Highhumidity –Excessivedust –Excessivevibrationorsuddenshock –Aninclinedsurface –Directsunlight

•DonotinsertanyobjectotherthanaCDorDVDintothedrive.

•Beforemovingthecomputer,removetheCDorDVDfromthedrive.

HandlingandstoringCDandDVDmedia

CDandDVDmediaaredurableandreliable,buttheydorequiresomecareandspecialhandling.When handlingandstoringaCDorDVD,followtheseguidelines:

•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.

•Toremovedustorﬁngerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping thediscinacirculardirectionmightcauselossofdata.

•Donotwriteorstickpaperonthedisc.

•Donotscratchormarkthedisc.

•Donotplaceorstorethediscindirectsunlight.

•Donotusebenzene,thinners,orothercleanerstocleanthedisc.

•Donotdroporbendthedisc.

•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.

22ThinkCentreM73zUserGuide

PlayingaCDorDVD

IfyourcomputercomeswithaDVDdrive,youcanlistentoaudioCDsorwatchDVDmovies.Toplaya CDorDVD,dothefollowing:

1.PresstheEject/LoadbuttonontheDVDdrivetoopenthetray.

2.Withthetrayfullyextended,inserttheCDorDVDintothetray.SomeDVDdriveshaveasnaphubinthe centerofthetray.Ifyourdrivehasasnaphub,supportthetraywithonehandandthenpushonthe centeroftheCDorDVDuntilitsnapsintoplace.

3.PresstheEject/Loadbuttonagainorgentlypushthetrayforwardtoclosethetray.TheCDorDVD playerprogramstartsautomatically.Foradditionalinformation,refertotheCDorDVDplayerprogram helpsystem.

ToremoveaCDorDVDfromtheDVDdrive,dothefollowing:

1.Withthecomputeron,presstheEject/Loadbutton.Whenthetrayslidesoutautomatically,carefully removethedisc.

2.ClosethetraybypressingtheEject/Loadbuttonorbygentlypushingthetrayforward.

Note:IfthetraydoesnotslideoutofthedrivewhenyoupresstheEject/Loadbutton,insertastraightened paperclipintotheemergency-ejectholelocatedonthefrontoftheDVDdrive.Besurethedriveispowered offwhenusingtheemergencyeject.UsetheEject/Loadbuttoninsteadoftheemergencyejectexcept inanemergency.

RecordingaCDorDVD

Ifyouropticaldrivesupportsrecording,youcanrecordaCDorDVD.

TorecordaCDorDVD,dothefollowing:

1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.

2.OpenthePowerDVDCreate,PowerProducer,orPower2Goprogram.See“Accessingaprogramon yourcomputer”onpage4.

3.Followtheinstructionsonthescreen.

Chapter2.Usingyourcomputer23

24ThinkCentreM73zUserGuide

Chapter3.Youandyourcomputer

Thischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoother countriesorregions.

Accessibilityandcomfort

Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort. Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhile usingyourcomputer.

Thefollowingtopicsprovideinformationaboutarrangingyourworkarea,settingupyourcomputer equipment,andestablishinghealthyworkhabits.

Arrangingyourworkspace

Togetthemostfromyourcomputer,arrangeboththeequipmentyouuseandyourworkareatosuityour needsandthekindofworkyoudo.Yourcomfortisofforemostimportance,butlightsources,aircirculation, andthelocationofelectricaloutletscanalsoaffectthewayyouarrangeyourworkspace.

Comfort

Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyouﬁnda positionthatsuitsyoubest.

Sittinginthesamepositionforalongtimecancausefatigue.Thebackrestandseatofyourchairshould adjustindependentlyandprovidegoodsupport.Theseatshouldhaveacurvedfronttorelievepressureon thethighs.Adjusttheseatsothatyourthighsareparalleltotheﬂoorandyourfeetareeitherﬂatonthe ﬂoororonafootrest.

Whenusingthekeyboard,keepyourforearmsparalleltotheﬂoorandyourwristsinacomfortableposition. Usealighttouchonthekeyboardandyourhandsandﬁngersrelaxed.Changetheangleofthekeyboard formaximumcomfortbyadjustingthepositionofthekeyboardfeet.

Adjustthemonitorsothetopofthescreenisat,orslightlybelow,eyelevel.Placethemonitorata comfortableviewingdistance,usually51to61cm(20to24inches),andpositionitsoyoucanviewit withouthavingtotwistyourbody.Also,positionotherequipmentyouuseregularly,suchasthetelephoneor amouse,withineasyreach.

©CopyrightLenovo2013,2015

Glareandlighting

Positionthemonitortominimizeglareandreﬂectionsfromoverheadlights,windows,andotherlightsources. Reﬂectedlightfromshinysurfacescancauseannoyingreﬂectionsonyourmonitorscreen.Placethe monitoratrightanglestowindowsandotherlightsources,whenpossible.Reduceoverheadlighting,if necessary,byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,use curtainsorblindstoblockthesunlight.Y oucanadjustthebrightnessandcontrastcontrolsonthemonitor astheroomlightingchangesthroughouttheday.

Whereitisimpossibletoavoidreﬂectionsortoadjustthelighting,anantiglareﬁlterplacedoverthescreen mightbehelpful.However,theseﬁltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter youhaveexhaustedothermethodsofreducingglare.

Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen periodicallyusingasoftclothasdirectedinyourmonitordocumentation.

Aircirculation

Yourcomputerandmonitorproduceheat.Thecomputerhasafanthatpullsinfreshairandforcesouthot air.Themonitorletshotairescapethroughvents.Blockingtheairventscancauseoverheating,whichmight resultinamalfunctionordamage.Placethecomputerandmonitorsothatnothingblockstheairvents; usually,51mm(2inches)ofairspaceissufﬁcient.Also,makesuretheventedairisnotblowingonpeople.

Electricaloutletsandcablelengths

Thelocationofelectricaloutlets,thelengthofpowercordsandcablesthatconnecttothemonitor,printer, andotherdevicesmightdeterminetheﬁnalplacementofyourcomputer.

Whenarrangingyourworkspace:

•Avoidtheuseofextensioncords.Whenpossible,plugthecomputerpowercorddirectlyintoanelectrical outlet.

•Keeppowercordsandcablesneatlyroutedawayfromwalkwaysandotherareaswheretheymight getkickedaccidentally.

Formoreinformationaboutpowercords,see“Powercordsandpoweradapters”onpagevi.

Accessibilityinformation

Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation fromthefollowingWebsite: http://www.lenovo.com/accessibility

Keyboardshortcuts

Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.

Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.

KeyboardshortcutFunction

Windowslogokey+U

RightShiftforeightseconds

ShiftﬁvetimesTurnonorturnoffStickyKeys

26ThinkCentreM73zUserGuide

OpenEaseofAccessCenter

TurnonorturnoffFilterKeys

KeyboardshortcutFunction

NumLockforﬁvesecondsTurnonorturnoffToggleKeys

LeftAlt+LeftShift+NumLock

LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast

TurnonorturnoffMouseKeys

Formoreinformation,gotohttp://windows.microsoft.com/,andthenperformasearchusinganyofthe followingkeywords:keyboardshortcuts,keycombinations,shortcutkeys.

EaseofAccessCenter

EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconﬁguretheircomputersto suittheirphysicalandcognitiveneeds.

TouseEaseofAccessCenter,dothefollowing:

1.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel.View ControlPanelusingLargeiconsorSmallicons,andthenclickEaseofAccessCenter.

•ForWindows8orWindows8.1:Movethepointertothetop-rightorbottom-rightcornerofthescreen todisplaythecharms.Then,clickSettings➙ChangePCsettings➙EaseofAccess.

•ForWindows10:ClicktheStartbuttontoopentheStartmenu.Then,clickSettings➙Easeof Access.

2.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.

EaseofAccessCentermainlyincludesthefollowingtools:

•Magniﬁer Magniﬁerisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee

theitemsbetter.

•Narrator Narratorisascreenreaderthatreadsaloudwhatisdisplayedonthescreenanddescribeseventssuchas

errormessages.

•On-ScreenKeyboard Ifyouprefertotypeorenterdataintoyourcomputerusingamouse,joystick,orotherpointingdevice

insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual keyboardwithallthestandardkeys.

•HighContrast HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa

result,thoseitemsaremoredistinctandeasiertoidentify.

•Personalizedkeyboard Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard

tocontrolthepointerandtypecertainkeycombinationseasier.

•Personalizedmouse Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer

appearanceandmakeiteasiertomanagewindowswiththemouse.

SpeechRecognition

SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.

Chapter3.Youandyourcomputer27

Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith onlyyourvoice.

TouseSpeechRecognition,dothefollowing:

1.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel.

•ForWindows8orWindows8.1:OpenControlPanel.See“AccessingControlPanelontheWindows 8orWindows8.1operatingsystem”onpage20.

•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl Panel.

2.ViewControlPanelusingLargeiconsorSmallicons,andthenclickSpeechRecognition.

3.Followtheinstructionsonthescreen.

Screen-readertechnologies

Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems, andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:

•UsingPDFswithscreenreaders: http://www.adobe.com/accessibility.html?promoid=DJGVE

•UsingtheJAWSscreenreader: http://www.freedomscientiﬁc.com/jaws-hq.asp

•UsingtheNVDAscreenreader: http://www.nvaccess.org/

Screenresolution

Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour computer.

Toadjustthescreenresolution,dothefollowing:

1.Right-clickablankareaonthedesktop.

2.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7,Windows8,orWindows8.1:ClickScreenresolution.

•ForWindows10:ClickDisplaysettings.OntheDisplaytab,clickAdvanceddisplaysettings.

3.Followtheinstructionsonthescreen.

Note:Settingtheresolutiontoolowmightpreventsomeitemsfromﬁttingonthescreen.

Customizableitemsize

Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.

•Tochangetheitemsizetemporarily,usetheMagniﬁertoolinEaseofAccessCenter.See“Easeof AccessCenter”onpage27

•Tochangetheitemsizepermanently,dothefollowing:

–Changethesizeofalltheitemsonyourscreen.

1.Right-clickablankareaonthedesktop.

2.DependingonyourWindowsversion,dooneofthefollowing:

28ThinkCentreM73zUserGuide

–ForWindows7,Windows8,orWindows8.1:ClickScreenresolution➙Maketextandother

itemslargerorsmaller.

–ForWindows10:ClickDisplaysettings.

3.Changetheitemsizebyfollowingtheinstructionsonthescreen.

4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.

–ChangethesizeoftheitemsonaWebpage.

PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to reducethetextsize.

–Changethesizeoftheitemsonthedesktoporawindow.

Note:Thisfunctionmightnotworkonsomewindows. Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.

Industry-standardconnectors

Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.

Formoreinformationaboutthelocationandfunctionoftheconnectors,see“Locations”onpage7.

TTY/TDDconversionmodem

Yourcomputersupportstheuseofatexttelephone(TTY)orthetelecommunicationsdeviceforthedeaf (TDD)conversionmodem.ThemodemmustbeconnectedbetweenyourcomputerandaTTY/TDD telephone.Then,youcantypeamessageonyourcomputerandsendittothetelephone.

Documentationinaccessibleformats

Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFﬁlesor HyperTextMarkupLanguage(HTML)ﬁles.Lenovoelectronicdocumentationisdevelopedtoensure thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe imagewhentheyuseascreenreader.

Registeringyourcomputer

WhenyouregisteryourcomputerwithLenovo,youenterrequiredinformationintoaLenovodatabase.The informationenablesLenovotocontactyouwhenthereisarecallorothersevereproblemandprovide quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand servicestoregisteredusers.

ToregisteryourcomputerwithLenovo,ensurethatyourcomputerisconnectedtotheInternet.Then,goto http://www.lenovo.com/registerandfollowtheinstructionsonthescreen.

Movingyourcomputertoanothercountryorregion

Whenyoumoveyourcomputertoanothercountryorregion,youmusttakelocalelectricalstandards intoconsideration.

Ifyourelocateyourcomputertoacountryorregionthatusesanelectricaloutletstyledifferentfromthe typeyouarecurrentlyusing,youwillhavetopurchaseeitherelectricalplugadaptersornewpowercords. YoucanorderpowercordsdirectlyfromLenovo.

Forpowercordinformationandpartnumbers,goto: http://www.lenovo.com/powercordnotice

Chapter3.Youandyourcomputer29

30ThinkCentreM73zUserGuide

Chapter4.Security

Thischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.

Securityfeatures

Thefollowingsecurityfeaturesareavailableonyourcomputer:

•ComputraceAgentsoftwareembeddedinﬁrmware TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.

Thesoftwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,or thecomputercall-inlocation.

Note:YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.

•Coverpresenceswitch(alsocalledintrusionswitch) Thecoverpresenceswitchpreventsyourcomputerfromloggingintotheoperatingsystemwhenthe

computercoverisnotproperlyinstalledorclosed.Toenablethecoverpresenceswitchconnector onthesystemboard,tothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage51.

2.SettheAdministratorPassword.See“Setting,changing,anddeletingapassword”onpage52.

3.FromtheSecuritysubmenu,selectChassisIntrusionDetection➙Enabled.Thecoverpresence switchconnectoronthesystemboardisenabled.

Whenthecoverpresenceswitchdetectsthatyourcomputercoverisnotproperlyinstalledorclosed whenyouturnonthecomputer,anerrormessagewillbedisplayed.Tobypasstheerrormessageand logintotheoperatingsystem,dothefollowing:

1.Properlyinstallorcloseyourcomputercover.

2.PressF1toentertheSetupUtilityprogram.ThenpressF10tosaveandexittheSetupUtility program.Theerrormessagewillnotbedisplayedagain.

•AbilitytoenableanddisabledevicesandUSBconnectors Formoreinformation,see“Enablingordisablingadevice”onpage53.

•Integratedﬁngerprintreader(availableonsomemodels) Dependingonthemodelsofyourcomputer,thekeyboardmayhaveanintegratedﬁngerprintreader.

ByenrollingyourﬁngerprintandassociatingitwithaPower-onPassword,aHardDiskPassword,or bothpasswordsbeforehand,youcanstartthecomputer,logontothesystem,andentertheSetup Utilityprogrambyswipingyourﬁngeroverthereader,withouttypingapassword.Thusﬁngerprint authenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.

•Startupsequencecontrol Formoreinformation,see“Selectingorchangingthestartupdevicesequence”onpage53

•Startupwithoutkeyboardormouse Yourcomputerisabletologintotheoperatingsystemwithoutkeyboardormouseconnected.

•TrustedPlatformModule(TPM) TrustedPlatformModuleisasecurecryptoprocessorthatcanstorecryptographickeysthatprotect

informationstoredinyourcomputer.

©CopyrightLenovo2013,2015

AttachingaKensington-stylecablelock

YoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanent ﬁxture.Thecablelockattachestothesecurity-lockslotattherearofyourcomputerandisoperatedwitha keyorcombinationdependingonthetypeselected.Thecablelockalsolocksthebuttonsusedtoopenthe computercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.Y oucanordersucha cablelockdirectlyfromLenovobysearchingforKensingtonat: http://www.lenovo.com/support

Figure9.Kensington-stylecablelock

Preventingunauthorizedaccesstoyourcomputer

YoucanuseBIOSpasswordsandWindowsaccountstopreventunauthorizedaccesstoyourcomputerand data.

•TouseBIOSpasswords,see“UsingBIOSpasswords”onpage51.

•TouseWindowsaccounts,dothefollowing:

1.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel➙

UserAccounts.

–ForWindows8orWindows8.1:Movethepointertothetop-rightorbottom-rightcornerofthe

screentodisplaythecharms.Then,clickSettings➙ChangePCsettings➙Accounts.

–ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickSettings➙

Accounts.

2.Followtheinstructionsonthescreen.

32ThinkCentreM73zUserGuide

Usingﬁngerprintauthentication

Ifyourkeyboardhasaﬁngerprintreader,youcanuseﬁngerprintauthenticationtoreplacepasswordsfor simpleandsecureuseraccess.Touseﬁngerprintauthentication,ﬁrstenrollyourﬁngerprintsandassociate themwithyourpasswords(suchasthepower-onpassword,harddiskpassword,andWindowspassword). Usetheﬁngerprintreaderandtheﬁngerprintprogramtocompletethisprocedure.

Touseﬁngerprintauthentication,dooneofthefollowing:

•ForWindows7,Windows8,orWindows8.1:UsetheFingerprintManagerProorThinkVantage FingerprintSoftwareprogramprovidedbyLenovo.Toopentheprogram,see“Accessingaprogramon yourcomputer”onpage4.Formoreinformationaboutusingtheprogram,refertothehelpsystem oftheprogram.

•ForWindows10:UsetheﬁngerprinttoolprovidedbyWindows.ClicktheStartbuttontoopentheStart menu,andthenclickSettings➙Accounts➙Sign-inoptions.Followtheinstructionsonthescreen.

Tousetheﬁngerprintreader,refertothedocumentationshippedwiththeﬁngerprintkeyboardorlocatedon theLenovoSupportWebsiteathttp://www.lenovo.com/support/keyboards.

Usingandunderstandingﬁrewalls

Aﬁrewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired. Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.If yourcomputerispreinstalledwithaﬁrewallprogram,ithelpsprotectagainstcomputerInternetsecurity threats,unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formore informationabouthowtousetheﬁrewallprogram,refertothehelpsystemofyourﬁrewallprogram.

TheWindowsoperatingsystempreinstalledonyourcomputerprovidestheWindowsFirewall.Fordetailson usingtheWindowsFirewall,referto“Windowshelpsystem”onpage81

Protectingdataagainstviruses

Yourcomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate viruses.

Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After 30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.

Note:Virusdeﬁnitionﬁlesmustbekeptup-to-datetoguardagainstnewviruses.

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus software.

Chapter4.Security33

34ThinkCentreM73zUserGuide

Chapter5.Installingorreplacinghardware

Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved fromthecomputerandyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,can seriouslydamagecomputercomponentsandparts.

Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity damage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCIcards,memorymodules, systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.

•Preventothersfromtouchingthepartsandothercomputercomponents.

•Beforeyoureplaceanewpart,touchthestatic-protectivepackagecontainingtheparttoametal expansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwoseconds.This reducesstaticelectricityfromthepackageandyourbody.

•Whenpossible,removethenewpartfromthestatic-protectivepackaging,andinstallitdirectlyinthe computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage thatthepartcameinonasmooth,levelsurfaceandplacethepartonit.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Youcanexpand thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” onpagev.

Notes:

•UseonlycomputerpartsprovidedbyLenovo.

•Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe instructionsthatcomewiththeoption.

Installingexternaloptions

Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection. Wheninstallinganexternaloption,see“Locatingconnectors,controls,andindicatorsonthefrontofyour computer”onpage8and“Locatingconnectorsontherearofyourcomputer”onpage10toidentifythe requiredconnector.Then,usetheinstructionsthatcomewiththeoptiontohelpyoumaketheconnection andinstallanysoftwareordevicedriversthatarerequiredfortheoption.

©CopyrightLenovo2013,2015

ReplacingtheUSBkeyboardormouse

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” onpagev

ThissectionprovidesinstructionsonhowtoreplacetheUSBkeyboardormouse.

ToreplacetheUSBkeyboardormouse,dothefollowing:

1.Disconnecttheoldkeyboardcableormousecablefromthecomputer.

2.ConnectanewUSBkeyboardormousetooneoftheUSBconnectorsonthecomputer.Depending

onwhereyouwanttoconnectthenewUSBkeyboardormouse,see“Locatingconnectors,controls, andindicatorsonthefrontofyourcomputer”onpage8or“Locatingconnectorsontherearofyour computer”onpage10.

Figure10.ConnectingtheUSBkeyboardormouse

Replacingthewirelesskeyboardormouse

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” onpagev.

Thissectionprovidesinstructionsonhowtoreplacethewirelesskeyboardormouse.

Replacingthewirelesskeyboard

Toreplacethewirelesskeyboard,dothefollowing:

1.Takeawayyourfailingwirelesskeyboard.

2.Removethenewwirelesskeyboardfromthepackage.

36ThinkCentreM73zUserGuide

3.InstallthekeyboardbyopeningthebatterycompartmentcoverandinstallingtwoAAAbatteries accordingtothepolarityindicators.

Figure11.Installingthekeyboardbatteries

4.RemovetheUSBdonglefromthekeyboardcompartmentorfromthewirelessmousecompartment andconnectittoanavailableUSBconnectorsonthecomputer.See“Replacingthewirelessmouse” onpage37.

5.Closethecompartmentcover.Thekeyboardisreadyforuse.

Replacingthewirelessmouse

Toreplacethewirelessmouse,dothefollowing:

1.DisconnecttheUSBdonglefromyourcomputer.Then,takeawayyourfailingwirelessmouse.

2.Removethenewwirelessmousefromthepackage.

3.RemovetheUSBdonglefromthecompartmentofthenewwirelessmouseorfromthecompartmentof thewirelesskeyboard.

4.Then,connecttheUSBdongletoanavailableUSBconnectoronyourcomputer.

5.Correctlyinstallthebatteriesforthemouse,followingtheinstructionsinthetablebelow.

6.Switchonthepowerbuttononthebottomofthewirelessmouse,andthenitisreadytouse.

Chapter5.Installingorreplacinghardware37

Pressthebatterycompartmentreleasebutton.

TakeouttheUSBdongle

Figure12.Openingthebatterycompartment

ConnecttheUSBdongletoanavailableUSBconnector onthecomputer.

Figure14.ConnectingtheUSBdongletoanUSB connector

Closethebatterycompartmentcoverandslideitforward untilitclicksintoplace.

Figure13.TakingouttheUSBdongle

InserttwoAAbatteriesintothemousecompartment accordingtothepolarityindicators.

Figure15.Installingthemousebatteries

PushthepowerswitchtotheonpositionandtheLED (light-emittingdiode)ison.

Figure16.Closingthebatterycompartmentcover

Notes:

38ThinkCentreM73zUserGuide

Figure17.Pushingthepowerswitchon

•ThegreenLEDindicatesthatthemouseisreadyforuse.

•TheﬂashingamberLEDindicatesalowbatterypowerlevel.

•Pushthepowerswitchtotheoffpositionwhenyouarenotusingthemouse.Thisextendsthebatterylife.

•DisconnecttheUSBdonglefromyourcomputerandstoreitinthewirelessmousecompartmentorin thewirelesskeyboardcompartment.

ReplacingthePS/2keyboardormouse

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” onpagev

ThissectionprovidesinstructionsonhowtoreplacethePS/2keyboardormouse.

ToreplacethePS/2keyboardormouse,dothefollowing:

1.Removeanymediafromthedrives.Then,turnoffallattacheddevicesandthecomputer.

2.Disconnectallpowercordsfromelectricaloutlets.

3.Disconnecttheoldkeyboardcableormousecablefromthecomputer.

4.ConnectanewkeyboardormousetooneofthePS/2connectorsonthecomputer.See“Locating

connectorsontherearofyourcomputer”onpage10.

Figure18.ConnectingthePS/2keyboardormouse

5.Reconnecttheexternalcablesandpowercordstothecomputer.

Obtainingdevicedrivers

Youcanobtaindevicedriversforoperatingsystemsthatarenotpreinstalledat http://www.lenovo.com/support.Installationinstructionsareprovidedinreadmeﬁleswiththedevice-driver ﬁles.

Chapter5.Installingorreplacinghardware39

40ThinkCentreM73zUserGuide

Chapter6.Recoveryinformation

ThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.

•“RecoveryinformationfortheWindows7operatingsystem”onpage41

•“RecoveryinformationfortheWindows8orWindows8.1operatingsystem”onpage47

•“RecoveryinformationfortheWindows10operatingsystem”onpage48

RecoveryinformationfortheWindows7operatingsystem

Thissectioncontainsthefollowingtopics:

•Creatingandusingrecoverymedia

•Performingbackupandrecoveryoperations

•UsingtheRescueandRecoveryworkspace

•Creatingandusingarescuemedium

•Installingorreinstallingdevicedrivers

•Solvingrecoveryproblems

Notes:

1.TherecoveryinformationinthischapteronlyappliestothecomputersthathavetheRescueand RecoveryprogramortheProductRecoveryprograminstalled.IftheEnhancedBackupandRestore iconintheLenovoThinkVantageToolsprogramisdimmed,itindicatesthatyouneedtoinstall theRescueandRecoveryprogrammanuallybeforeenablingitsfeatures.T oinstalltheRescueand Recoveryprogram,dothefollowing:

a.ClickStart➙AllPrograms➙LenovoThinkVantageTools,anddouble-clickEnhancedBackup

andRestore. b.Followtheinstructionsonthescreen. c.Whentheinstallationprocesscompletes,theEnhancedBackupandRestoreiconisactivated.

2.Thereareavarietyofmethodstochoosefromwhenconsideringhowtorecoverintheeventofa software-orhardware-relatedproblem.Somemethodsvarydependingonthetypeofoperatingsystem thatisinstalled.

3.Theproductontherecoverymediamaybeusedonlyforthefollowingpurposes:

•Restoretheproductpreinstalledonyourcomputer

•Reinstalltheproduct

•ModifytheproductusingtheAdditionalFiles

Creatingandusingrecoverymedia

Youcanuserecoverymediatorestoretheharddiskdrivetothefactorydefaultstate.Recoverymediaare usefulifyoutransferthecomputertoanotherarea,sellthecomputer,recyclethecomputer,orputthe computerinanoperationalstateafterallothermethodsofrecoveryhavefailed.Asaprecautionarymeasure, itisimportanttocreaterecoverymediaasearlyaspossible.

Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmedium andadatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium,soitis importantthatyoustoretherecoverymediainasafeplaceafteryouhavemadethem.

©CopyrightLenovo2013,2015

Creatingrecoverymedia

Thissectionprovidesinstructionsonhowtocreaterecoverymedia.

Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsorexternalUSB storagedevices.

TocreaterecoverymediaontheWindows7operatingsystem,clickStart➙AllPrograms➙Lenovo

ThinkVantageTools➙FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.

Usingrecoverymedia

Thissectionprovidesinstructionsonhowtouserecoverymedia.

OntheWindows7operatingsystem,youcanuserecoverymediatorestorethecontentsoftheharddisk drivetothefactorydefaultstate.Also,youcanuserecoverymediatoputthecomputerinanoperational stateafterallothermethodsofharddiskdriverecoveryhavefailed.

Attention:Whenyouuserecoverymediatorestorethecontentsoftheharddisktothefactorydefaultstate, alltheﬁlescurrentlyontheharddiskdrivewillbedeletedandreplacedbythefactorydefaultﬁles.

TouserecoverymediaontheWindows7operatingsystem,dothefollowing:

1.Dependingonthetypeofyourrecoverymedia,connectthebootmedium(memorykeyorotherUSB storagedevice)tothecomputer,orinsertthebootdiscintotheopticaldrive.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect bootdevicewindowopens,releasetheF12key.

3.SelectthedesiredstartupdeviceandpressEnter.Therestoreprocessbegins.

4.Followtheinstructionsonthescreentocompletetheoperation.

Note:Afterrestoringyourcomputerharddiskdrivetothefactorydefaultstate,youmighthavetoreinstall devicedriversforsomedevices.See“Reinstallingdevicedrivers”onpage46.

Performingbackupandrecoveryoperations

TheRescueandRecoveryprogramenablesyoutobackupallyourharddiskdrivecontentsincludingthe operatingsystem,dataﬁles,softwareprograms,andpersonalsettings.Youcandesignatewherethe RescueandRecoveryprogramstoresthebackup:

•Inaprotectedareaofyourharddiskdrive

•Onthesecondaryharddiskdriveifasecondaryharddiskdriveisinstalledinyourcomputer

•OnanattachedexternalUSBharddiskdrive

•Onanetworkdrive

•Onrecordablediscs(arecordableopticaldriveisrequiredforthisoption)

Afteryouhavebackedupthecontentsoftheharddiskdrive,youcanrestorethecompletecontentsofthe harddiskdrive,restoreselectedﬁlesonly,orrestoretheWindowsoperatingsystemandapplicationsonly whilekeepingtheotherdataonyourharddiskdrive.

Performingabackupoperation

ThissectionprovidesinstructionsonhowtoperformabackupoperationusingtheRescueandRecovery program.

ToperformabackupoperationusingtheRescueandRecoveryprogramontheWindows7operating system,dothefollowing:

42ThinkCentreM73zUserGuide

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙Enhanced BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClickBackupyourharddriveandselectbackupoperationoptions.Then,followtheinstructionson thescreentocompletethebackupoperation.

Performingarecoveryoperation

ThissectionprovidesinstructionsonhowtoperformarecoveryoperationusingtheRescueandRecovery program.

ToperformarecoveryoperationusingtheRescueandRecoveryprogramontheWindows7operating system,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙Enhanced BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClicktheRestoreyoursystemfromabackupicon.

4.Followtheinstructionsonthescreentocompletetherecoveryoperation.

FormoreinformationaboutperformingarecoveryoperationfromtheRescueandRecoveryworkspace,see “UsingtheRescueandRecoveryworkspace”onpage43.

UsingtheRescueandRecoveryworkspace

TheRescueandRecoveryworkspaceresidesinaprotected,hiddenareaofyourharddiskdrivethat operatesindependentlyfromtheWindowsoperatingsystem.Thisenablesyoutoperformrecovery operationsevenifyoucannotstarttheWindowsoperatingsystem.Youcanperformthefollowingrecovery operationsfromtheRescueandRecoveryworkspace:

•Rescueﬁlesfromyourharddiskdriveorfromabackup:TheRescueandRecoveryworkspaceenables youtolocateﬁlesonyourharddiskdriveandtransferthemtoanetworkdriveorotherrecordablemedia, suchasaUSBdeviceoradisc.Thissolutionisavailableevenifyoudidnotbackupyourﬁlesorif changesweremadetotheﬁlessinceyourlastbackupoperation.Youcanalsorescueindividualﬁlesfrom aRescueandRecoverybackuplocatedonyourlocalharddiskdrive,aUSBdevice,oranetworkdrive.

•RestoreyourharddiskdrivefromaRescueandRecoverybackup:Ifyouhavebackedupyourharddisk driveusingtheRescueandRecoveryprogram,youcanrestoretheharddiskdrivefromaRescueand Recoverybackup,evenifyoucannotstarttheWindowsoperatingsystem.

•Restoreyourharddiskdrivetothefactorydefaultstate:TheRescueandRecoveryworkspaceenables youtorestorethecompletecontentsofyourharddiskdrivetothefactorydefaultstate.Ifyouhave multiplepartitionsonyourharddiskdrive,youhavetheoptiontorestoretheC:partitionandleavethe otherpartitionsintact.BecausetheRescueandRecoveryworkspaceoperatesindependentlyfrom theWindowsoperatingsystem,youcanrestoretheharddiskdrivetothefactorydefaultstateevenif youcannotstarttheWindowsoperatingsystem.

Attention:IfyourestoretheharddiskdrivefromaRescueandRecoverybackuporrestoretheharddisk drivetothefactorydefaultsettings,allﬁlesontheprimaryharddiskdrivepartition(usuallydriveC:)willbe deletedintherecoveryprocess.Ifpossible,makecopiesofimportantﬁles.Ifyouareunabletostartthe Windowsoperatingsystem,youcanusetherescueﬁlesfeatureoftheRescueandRecoveryworkspaceto copyﬁlesfromyourharddiskdrivetoothermedia.

TostarttheRescueandRecoveryworkspace,dothefollowing:

1.Makesurethecomputeristurnedoff.

Chapter6.Recoveryinformation43

2.Turnonyourcomputer.Whenyouseethelogoscreen,pressEnter,andthenpressF11toenterthe RescueandRecoveryworkspace.

3.IfyouhavesetaRescueandRecoverypassword,typeyourpasswordwhenprompted.TheRescue andRecoveryworkspaceopensafterashortdelay.

Note:IftheRescueandRecoveryworkspacefailstoopen,see“Solvingrecoveryproblems”onpage46

4.Dooneofthefollowing:

•Torescueﬁlesfromyourharddiskdrive,clickRescueﬁlesandfollowtheinstructionsonthescreen.

•TorestoreyourharddiskdrivefromaRescueandRecoverybackuportorestoreyourharddiskdrive

tothefactorydefaultsettings,clickFullRestoreandfollowtheinstructionsonthescreen.

FormoreinformationaboutthefeaturesoftheRescueandRecoveryworkspace,clickHelp.

Note:Afterrestoringyourharddiskdrivetothefactorydefaultstate,youmighthavetoreinstalldevice driversforsomedevices.See“Reinstallingdevicedrivers”onpage46.

Creatingandusingarescuemedium

Witharescuemedium,suchasadiscoraUSBharddiskdrive,youcanrecoverthecomputerfromfailures thatpreventyoufromgainingaccesstotheRescueandRecoveryworkspaceonyourharddiskdrive.

Notes:

•Therecoveryoperationsyoucanperformusingarescuemediumvarydependingontheoperatingsystem.

•Therescuedisccanbestartedinalltypesofopticaldrives.

Creatingarescuemedium

Thissectionprovidesinstructionsonhowtocreatearescuemedium.

TocreatearescuemediumontheWindows7operatingsystem,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙Enhanced BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClicktheCreateRescueMediaicon.TheCreateRescueandRecoveryMediawindowopens.

4.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Youcancreatea rescuemediumusingadisc,aUSBharddiskdrive,orasecondaryinternalharddiskdrive.

5.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.

Usingarescuemedium

Thissectionprovidesinstructionsonhowtousetherescuemediumyouhavecreated.

•Ifyouhavecreatedarescuemediumusingadisc,usethefollowinginstructionstousetherescuemedium:

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect bootdevicewindowopens,releasetheF12key.

3.InthePleaseselectbootdevicewindow,selectthedesiredopticaldriveastheﬁrstbootdevice. Then,inserttherescuediscintotheopticaldriveandpressEnter.Therescuemediumstarts.

•IfyouhavecreatedarescuemediumusingaUSBharddiskdrive,usethefollowinginstructionsto usetherescuemedium:

1.AttachtheUSBharddiskdrivetooneoftheUSBconnectorsonyourcomputer.

44ThinkCentreM73zUserGuide

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect bootdevicewindowopens,releasetheF12key.

3.InthePleaseselectbootdevicewindow,selecttheUSBharddiskdriveastheﬁrstbootdeviceand pressEnter.Therescuemediumstarts.

Whentherescuemediumstarts,theRescueandRecoveryworkspaceopens.Thehelpinformationfor eachfeatureisavailablefromtheRescueandRecoveryworkspace.Followtheinstructionstocomplete therecoveryprocess.

Reinstallingpreinstalledapplicationsanddevicedrivers

Yourcomputerhasprovisionsthatenableyoutoreinstallselectedfactory-installedapplicationsanddevice drivers.

Reinstallingpreinstalledapplications

Thissectionprovidesinstructionsonhowtoreinstallpreinstalledapplications.

ToreinstalltheselectedapplicationspreinstalledonyourLenovocomputer,dothefollowing:

1.Turnonthecomputer.

2.GototheC:\SWTOOLSdirectory.

3.Opentheappsfolder.Withintheappsfolder,thereareseveralsubfoldersnamedforvariousapplications installedinyourcomputer.

4.Opentheappropriateapplicationsubfolder.

5.Intheapplicationsubfolder,lookforaSETUP.EXEﬁleorotherappropriateEXEﬁlesforsetup. Double-clicktheﬁleandfollowtheinstructionsonthescreentocompletetheinstallation.

Reinstallingpreinstalleddevicedrivers

Thissectionprovidesinstructionsonhowtoreinstallpreinstalleddevicedrivers.

Attention:Whenyoureinstalldevicedrivers,youarechangingthecurrentconﬁgurationofyourcomputer. Reinstalldevicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.

Toreinstallthedevicedriverforafactory-installeddevice,dothefollowing:

1.Turnonthecomputer.

2.GototheC:\SWTOOLSdirectory.

3.OpentheDRIVERSfolder.WithintheDRIVERSfolder,thereareseveralsubfoldersnamedforvarious devicesinstalledinyourcomputer,suchasAUDIOorVIDEO.

4.Opentheappropriatedevicesubfolder.

5.Dooneofthefollowing:

•Inthedevicesubfolder,lookforaSETUP .exeﬁle.Double-clicktheﬁleandfollowtheinstructionson

thescreentocompletetheinstallation.

•Inthedevicesubfolder,lookforaREADME.txtﬁleoraﬁlewiththe.txtextension.Thisﬁlemightbe

namedaftertheoperatingsystem,suchasWIN98.txt.TheTXTﬁlecontainsinformationabouthowto installthedevicedriver.Followtheinstructionstocompletetheinstallation.

•Ifthedevicesubfoldercontainsaﬁlewiththe.infextensionandyouwanttoinstallthedevicedriver

usingtheINFﬁle,refertoyourWindowshelpsystemfordetailedinformationabouthowtoinstall thedevicedriver.

Note:Ifyouneedupdateddevicedrivers,see“Gettingthelatestdevicedriversforyourcomputer”on page59

formoreinformation.

Chapter6.Recoveryinformation45

Reinstallingsoftwareprograms

Ifasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtoremove andreinstallit.Reinstallingoverwritestheexistingprogramsﬁlesandusuallyﬁxesanyproblemsthat youmighthavehadwiththatprogram.

Toremoveaprograminyoursystem,seeMicrosoftWindowshelpsystemfordetailedinformation.

Toreinstalltheprogram,dooneofthefollowing:

Note:Themethodofreinstallingaprogramvariesfromprogramtoprogram.Refertothedocumentation providedwiththeprogramtoseeifyourprogramhasspecialinstallationinstructions.

•Toreinstallmostcommerciallyavailableprogramsinyoursystem,seeMicrosoftWindowshelpsystem formoreinformation.

•ToreinstallselectedapplicationprogramsthatcamepreinstalledfromLenovo,dothefollowing:

1.Turnonthecomputer.

2.GototheC:\SWTOOLSdirectory.

3.OpentheAPPSfolder.WithintheAPPSfolder,thereareseveralsubfoldersnamedforvarious applicationsinstalledinyourcomputer.

4.Opentheappropriateapplicationsubfolder.

5.Intheapplicationsubfolder,lookforaSETUP.EXEﬁleorotherappropriateEXEﬁlesforsetup. Double-clicktheﬁleandfollowtheinstructionsonthescreentocompletetheinstallation.

Reinstallingdevicedrivers

Toreinstalladevicedriverforanoptionyouinstalled,refertothedocumentationthatcomeswiththeoption.

Whenyoureinstalldevicedrivers,youarechangingthecurrentconﬁgurationofyourcomputer.Reinstall devicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.

Formoreinformationaboutreinstallingdevicedriversthatcamewithyourcomputer,see“Reinstalling preinstalledapplicationsanddevicedrivers”onpage45.

Solvingrecoveryproblems

IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,doone ofthefollowing:

•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue medium”onpage44.

•Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestoretheharddisk drivetothefactorydefaultsettings.See“Creatingandusingrecoverymedia”onpage41.

Note:IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironmentfrom arescuemediumorrecoverymedia,youmightnothavetherescuedevice(aninternalharddiskdrive,a disc,aUSBharddiskdrive,orotherexternaldevices)setastheﬁrstbootdeviceinthestartupdevice sequence.Y oumustﬁrstmakesurethatyourrescuedeviceissetastheﬁrstbootdeviceinthestartup devicesequenceintheSetupUtilityprogram.See“Selectingastartupdevice”onpage53 informationabouttemporarilyorpermanentlychangingthestartupdevicesequence.Formoreinformation abouttheSetupUtilityprogram,seeChapter7“UsingtheSetupUtilityprogram”onpage51.

fordetailed

Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem inasafeplaceforfutureuse.

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RecoveryinformationfortheWindows8orWindows8.1operating system

Thissectionprovidesinformationabouttherecoverysolutionsprovidedoncomputerspreinstalledwith theWindows8orWindows8.1operatingsystem.

Refreshingyourcomputer

Ifyourcomputerdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram, youcanrefreshyourcomputerwithoutlosingyourpersonalﬁlesorchangingyoursettings.

Attention:Ifyourefreshyourcomputer,theprogramsthatcamewithyourcomputerandtheprogramsthat youinstalledfromWindowsStorewillbereinstalled,butallotherprogramswillberemoved.

Torefreshyourcomputer,dooneofthefollowing:

•ForWindows8:

1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click Settings➙ChangePCsettings➙General.

2.IntheRefreshyourPCwithoutaffectingyourﬁlessection,clickGetstarted.

•ForWindows8.1:

1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.

2.IntheRefreshyourPCwithoutaffectingyourﬁlessection,clickGetstarted.

Resettingyourcomputertothefactorydefaultsettings

Youcanresetyourcomputertothefactorydefaultsettings.Resettingthecomputerwillreinstallthe operatingsystem,andreinstallalltheprogramsandsettingsthatcamewithyourcomputer.

Attention:Ifyouresetyourcomputer,allyourpersonalﬁlesandsettingswillbedeleted.T oavoiddataloss, makeabackupcopyofallthedatathatyouwanttokeep.

Toresetyourcomputer,dooneofthefollowing:

•ForWindows8:

1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click Settings➙ChangePCsettings➙General.

2.IntheRemoveeverythingandreinstallWindowssection,clickGetstarted.

•ForWindows8.1:

1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.

2.IntheRemoveeverythingandreinstallWindowssection,clickGetstarted.

Usingtheadvancedstartupoptions

AdvancedstartupoptionsenableyoutochangethestartupsettingsofyourWindowsoperatingsystem, startthecomputerfromanexternaldevice,orrestoretheWindowsoperatingsystemfromasystemimage.

Tousetheadvancedstartupoptions,dothefollowing:

•ForWindows8:

Chapter6.Recoveryinformation47

1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click Settings➙ChangePCsettings➙General.

2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.

3.Restartyourcomputerfollowingtheinstructionsonthescreen.

•ForWindows8.1:

1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.

2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.

3.Restartyourcomputerfollowingtheinstructionsonthescreen.

RecoveringyouroperatingsystemifWindows8orWindows8.1fails tostart

TheWindowsrecoveryenvironmentonyourcomputeriscapableofoperatingindependentlyfromthe Windows8orWindows8.1operatingsystem.Thisenablesyoutorecoverorrepairtheoperatingsystem eveniftheWindows8orWindows8.1operatingsystemfailstostart.

Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then youcanchooserepairandrecoveryoptionsbyfollowingtheinstructionsonthescreen.

Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.

FormoredetailsabouttherecoverysolutionsprovidedoncomputerspreinstalledwiththeWindows8 orWindows8.1operatingsystem,refertothehelpinformationsystemoftheWindows8orWindows

8.1operatingsystem.

RecoveryinformationfortheWindows10operatingsystem

TorecoveryourWindows10operatingsystem,usethefollowingsolutions:

•UseWindowsrecoverysolutions.

–UserecoverysolutionsinWindowsSettings.

1.ClicktheStartbuttontoopentheStartmenu.

2.ClickSettings➙Update&security➙Recovery.

3.Choosetheappropriaterecoverysolutionbyfollowingtheinstructionsonthescreen.

–UseSystemRestoretorestoresystemﬁlesandsettingstoanearlierpoint.

1.Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclick Recovery➙OpenSystemRestore.

3.Followtheinstructionsonthescreen.

–UsetheFileHistorytooltorestoreyourﬁlesfromabackup.

Note:IfyouusetheFileHistorytooltorestoreyourﬁlesfromabackup,ensurethatyoubackedup yourdataearlierwiththetool.

1.Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickFile History➙Restorepersonalﬁles.

3.Followtheinstructionsonthescreen.

–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:

48ThinkCentreM73zUserGuide

–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart

automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.

–SelecttherecoverymediumyoucreatedearlierwiththeWindowstoolasthestartupdevice.See

“Selectingatemporarystartupdevice”onpage53

.Then,followtheinstructionsonthescreen

tochoosetheappropriaterecoverysolution.

Note:Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage61.

•UsetherecoveryUSBkeyprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default settings.

–IfyourcomputercomeswiththerecoveryUSBkey,followtheinstructionsshippedwiththeUSBkey. –IfyourcomputerdoesnotcomewiththerecoveryUSBkey,contacttheLenovoCustomer

SupportCentertoorderarecoveryUSBkey.ForalistofLenovoSupportphonenumbers,goto http://www.lenovo.com/support/phone.Ifyoucannotﬁndthesupporttelephonenumberforyour countryorregion,contactyourLenovoreseller.

Chapter6.Recoveryinformation49

50ThinkCentreM73zUserGuide

Chapter7.UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangetheconﬁgurationsettingsofyourcomputer,regardless ofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverrideanysimilar settingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:

1.Makesureyourcomputeristurnedoff.

2.RepeatedlypressandreleasetheF1keywhenturningonthecomputer.Whenyouhearmultiple beepsorseealogoscreen,releasetheF1key.

Note:IfaPower-OnPasswordoranAdministratorPasswordhasbeenset,theSetupUtilityprogram menuwillnotbedisplayeduntilyoutypethecorrectpassword.Formoreinformation,see“Using BIOSpasswords”onpage51

WhenthePOSTdetectsthattheharddiskdrivehasbeenremovedfromyourcomputerorthememory modulesizehasdecreased,anerrormessagewillbedisplayedwhenyoustartthecomputerandyouwillbe promptedtodooneofthefollowing:

•PressF1toentertheSetupUtilityprogram.

Note:AfteryouentertheSetupUtilityprogram,pressF10tosavechangesandexittheSetupUtility program.PressEnterwhenpromptedtoconﬁrmtheexit.Theerrormessagewillnotbedisplayedagain.

•PressF2tobypasstheerrormessageandlogintotheoperatingsystem.

Note:YouhavetoenabletheconﬁgurationchangedetectionfeatureforthePOSTtodetecttheremovalof theharddiskdrive.Toenabletheconﬁgurationchangedetectionfeature,dothefollowing:

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectSecurity➙ConﬁgurationChangeDetection, andpressEnter.

3.SelectEnabledandpressEnter.

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconﬁrm theexit.

Viewingandchangingsettings

TheSetupUtilityprogrammenulistsvariousitemsaboutthesystemconﬁguration.T ovieworchange settings,starttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage51.Then,follow theinstructionsonthescreen.

YoucanuseeitherthekeyboardorthemousetonavigatethroughBIOSmenuchoices.Thekeysusedto performvarioustasksaredisplayedatthebottomofeachscreen.

UsingBIOSpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer anddata.

©CopyrightLenovo2013,2015

Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimproves computingsecurity.Ifyoudecidetosetanypasswords,readthefollowingsections.

Passwordconsiderations

Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.Tosetastrongpassword, usethefollowingguidelines:

•Haveatleasteightcharactersinlength

•Containatleastonealphabeticcharacterandonenumericcharacter

•SetupUtilityprogramandharddiskdrivepasswordsarenotcasesensitive

•Notbeyournameoryourusername

•Notbeacommonwordoracommonname

•Besigniﬁcantlydifferentfromyourpreviouspasswords

Power-OnPassword

WhenaPower-OnPasswordisset,youarepromptedtotypeavalidpasswordeachtimethecomputeris turnedon.Thecomputercannotbeuseduntilthevalidpasswordistypedin.

AdministratorPassword

SettinganAdministratorPassworddetersunauthorizedusersfromchangingconﬁgurationsettings.Ifyou areresponsibleformaintainingtheconﬁgurationsettingsofseveralcomputers,youmightwanttosetan AdministratorPassword.

WhenanAdministratorPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutryto accesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalidpassword istypedin.

IfboththePower-OnPasswordandAdministratorPasswordareset,youcantypeeitherpassword.However, youmustuseyourAdministratorPasswordtochangeanyconﬁgurationsettings.

HardDiskPassword

SettingaHardDiskPasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.Whena HardDiskPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutrytoaccessthe harddiskdrive.

Notes:

•AfteryousetaHardDiskPassword,yourdataontheharddiskdriveisprotectedeveniftheharddisk driveisremovedfromonecomputerandinstalledinanother.

•IftheHardDiskPasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafromthe harddiskdrive.

Setting,changing,anddeletingapassword

Toset,change,ordeleteapassword,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage51.

2.FromtheSetupUtilityprogrammainmenu,selectSecurity.

3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or

HardDiskPassword.

52ThinkCentreM73zUserGuide

4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.

Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore information,see“Passwordconsiderations”onpage52.

Enablingordisablingadevice

Thissectionprovidesinformationonhowtoenableordisableuseraccesstothefollowingdevices:

USBSetupUsethisoptiontoenableordisableaUSBconnector.WhenaUSBconnectoris

disabled,thedeviceconnectedtotheUSBconnectorcannotbeused.

SATAControllerWhenthisfeatureissettoDisable,alldevicesconnectedtotheSAT Aconnectors

(suchasharddiskdrivesortheopticaldrive)aredisabledandcannotbeaccessed.

Toenableordisableadevice,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage51.

2.FromtheSetupUtilityprogrammainmenu,selectDevices.

3.Dependingonthedeviceyouwanttoenableordisable,dooneofthefollowing:

•SelectUSBSetuptoenableordisableaUSBdevice.

•SelectATADriveSetuptoenableordisableaninternalorexternalSAT Adevice.

4.SelectthedesiredsettingsandpressEnter.

5.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram” onpage55.

Selectingastartupdevice

Ifyourcomputerdoesnotstartupfromadevicesuchasthediscorharddiskdriveasexpected,dooneof thefollowingtoselectthestartupdeviceyouwant.

Selectingatemporarystartupdevice

Usethisproceduretoselectatemporarystartupdevice.

Note:Notalldiscsandharddiskdrivesarebootable.

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect bootdevicewindowdisplays,releasetheF12key.

3.SelectthedesiredstartupdeviceandpressEnter.Thecomputerwillstartupfromthedeviceyou selected.

Note:SelectingastartupdevicefromthePleaseselectbootdevicewindowdoesnotpermanentlychange thestartupsequence.

Selectingorchangingthestartupdevicesequence

Tovieworpermanentlychangetheconﬁguredstartupdevicesequence,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage51.

2.FromtheSetupUtilityprogrammainmenu,selectStartup.

3.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartupSequence,andtheError StartupSequence.Readtheinformationdisplayedontherightsideofthescreen.

Chapter7.UsingtheSetupUtilityprogram53

4.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram” onpage55.

EnablingErPLPScompliancemode

Lenovocomputersmeettheeco-designrequirementsoftheErPLot3regulation.Formoreinformation,go to: http://www.lenovo.com/ecodeclaration

YoucanenableErPLPScompliancemodeintheSetupUtilityprogramtoreducetheconsumptionof electricitywhenyourcomputerisofforinsleepmode.

ToenableErPLPScompliancemodeintheSetupUtilityprogram,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage51.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙EnhancedPowerSavingMode,and pressEnter.

3.SelectEnabledandpressEnter.

4.FromthePowermenu,selectAutomaticPowerOnandpressEnter.

5.SelectWakeonLanandpressEnter.

6.SelectDisabledandpressEnter.

7.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconﬁrm theexit.

WhenErPLPScompliancemodeisenabled,youcanwakeupyourcomputerbydoingoneofthefollowing:

•Pressthepowerbutton

•Enablethewakeuponalarmfeature Thewakeuponalarmfeatureenablesyourcomputertowakeupatasettime.T oenablethewake

uponalarmfeature,dothefollowing:

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙AutomaticPowerOn,andpressEnter.

3.SelectWakeUponAlarmandpressEnter.Thenfollowtheinstructionsonthescreen.

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto conﬁrmtheexit.

•Enabletheafterpowerlossfeature Theafterpowerlossfeatureenablesyourcomputertowakeupwhenthepowersupplyresumesaftera

suddenlossofelectricity.Toenabletheafterpowerlossfeature,dothefollowing:

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙AfterPowerLoss,andpressEnter.

3.SelectPowerOnandpressEnter.

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto conﬁrmtheexit.

Smartperformancechoices

YoucanadjusttheacousticandthermalperformanceofyourcomputerthroughtheSmartPerformance Choicemenu.T wochoicesareavailable:

•BetterAcousticPerformance(defaultchoice)

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•BetterThermalPerformance

ByenablingBetterAcousticPerformance,yourcomputerwillrunwithlessnoiseatanormalthermal level.ByenablingBetterThermalPerformance,yourcomputerwillrunatabetterthermallevelwith normalacousticperformance.

Toswitchbetweenbetteracousticperformanceandbetterthermalperformance,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage51.

2.FromtheSetupUtilityprogrammainmenu,selectPower.

3.SelectSmartPerformanceChoice.TheSmartPerformanceChoicewindowisdisplayed.

4.SelectBetterAcousticPerformanceorBetterThermalPerformanceasdesired.

5.PressF10tosaveyoursettingandexittheSetupUtilityprogram.See“ExitingtheSetupUtility program”onpage55

ExitingtheSetupUtilityprogram

Afteryouﬁnishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu. YoumighthavetopressEscseveraltimes.Dooneofthefollowing:

•Ifyouwanttosavethenewsettings,pressF10tosavechangesandexittheSetupUtilityprogram.

•Ifyoudonotwanttosavethesettings,selectExit➙DiscardChangesandExit,andthenpressEnter. WhentheResetWithoutSavingwindowshows,selectYes,andthenpressEntertoexittheSetup Utilityprogram.

•Ifyouwanttoreturntothedefaultsettings,pressF9toloadthedefaultsettings,andthenpressF10to saveandexittheSetupUtilityprogram.

Chapter7.UsingtheSetupUtilityprogram55

56ThinkCentreM73zUserGuide

Chapter8.Updatingsystemprograms

ThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOST andBIOSupdatefailure.

Usingsystemprograms

Systemprogramsarethebasiclayerofsoftwarebuiltintoyourcomputer.Systemprogramsincludethe POST,theBIOS,andtheSetupUtilityprogram.ThePOSTisasetoftestsandproceduresthatare performedeachtimeyouturnonyourcomputer.TheBIOSisalayerofsoftwarethattranslatesinstructions fromotherlayersofsoftwareintoelectricalsignalsthatthecomputerhardwarecanexecute.Youcanuse theSetupUtilityprogramtovieworchangetheconﬁgurationsettingsofyourcomputer.SeeChapter7 “UsingtheSetupUtilityprogram”onpage51

Yourcomputersystemboardhasamodulecalledelectricallyerasableprogrammableread-onlymemory (EEPROM,alsoreferredtoasﬂashmemory).YoucaneasilyupdatethePOST,theBIOS,andtheSetup Utilityprogrambystartingyourcomputerwithasystem-program-updatediscorrunningaspecialupdate programfromyouroperatingsystem.

LenovomightmakechangesandenhancementstothePOSTandBIOS.Whenupdatesarereleased,they areavailableasdownloadableﬁlesontheLenovoWebsiteathttp://www.lenovo.com.Instructionsforusing thePOSTandBIOSupdatesareavailableinaTXTﬁlethatisincludedwiththeupdateﬁles.Formost models,youcandownloadeitheranupdateprogramtocreateasystem-program-updatediscoranupdate programthatcanberunfromtheoperatingsystem.

fordetailedinformation.

UpdatingtheBIOS

Whenyouinstallanewprogram,hardwaredevice,ordevicedriver,youmightbeinformedtoupdate theBIOS.YoucanupdatetheBIOSfromyouroperatingsystemoraﬂashupdatedisc(supportedonly onsomemodels).

ToupdatetheBIOS,dothefollowing:

1.Gotohttp://www.lenovo.com/drivers.

2.DownloadtheﬂashBIOSupdatedriverfortheoperatingsystemversionortheISOimageversion(used tocreateaﬂashupdatedisc).Then,downloadtheinstallationinstructionsfortheﬂashBIOSupdate driveryoudownload.

3.PrinttheinstallationinstructionsyoudownloadandfollowtheinstructionstoupdatetheBIOS.

Note:IfyouwanttoupdatetheBIOSfromaﬂashupdatedisc,theinstallationinstructionsmightnotprovide theinformationabouthowtorecordtheupdatedisc.See“RecordingaCDorDVD”onpage23.

©CopyrightLenovo2013,2015

58ThinkCentreM73zUserGuide

Chapter9.Preventingproblems

Thischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputer runningsmoothly.

Keepingyourcomputercurrent

Inmostcases,itisagoodpracticetohavethemostup-to-dateoperatingsystemupdatepatches,software programs,anddevicedrivers.Thissectionprovidesinformationabouthowtogetthelatestupdatesforyour computer.

Gettingthelatestdevicedriversforyourcomputer

Attention:Reinstallingdevicedriverswillchangethecurrentconﬁgurationofyourcomputer.

Togetthelatestdevicedriversforyourcomputer,dooneofthefollowing:

•Downloadthedevicedriversthatarepreinstalledonyourcomputer.Gotohttp://www.lenovo.com/drivers.

•UsetheLenovoprogramorWindowsUpdate.See“Gettingthelatestsystemupdates”onpage59

Note:ThedevicedriversprovidedbyWindowsUpdatemightnotbetestedbyLenovo.Itisrecommended thatyougetdevicedriversfromLenovo.

Gettingthelatestsystemupdates

Togetthelatestsystemupdatesforyourcomputer,ensurethatyourcomputerisconnectedtotheInternet anddooneofthefollowing:

•UseoneofthefollowingLenovoprogramstogetthesystemupdates,suchasdevicedriverupdates, softwareupdates,andBIOSupdates:

–ForWindows7,Windows8,orWindows8.1:UsetheSystemUpdateprogram. –ForWindows10:UsetheLenovoCompanionprogram. ToopentheSystemUpdateorLenovoCompanionprogram,see“Accessingaprogramonyourcomputer”

onpage4

•UseWindowsUpdatetogetthesystemupdates,suchassecurityﬁxes,newversionsofWindows components,anddevicedriverupdates.

1.DependingonyourWindowsversion,dooneofthefollowing:

2.Followtheinstructionsonthescreen.

.Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.

–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel.View

ControlPanelusingLargeiconsorSmallicons,andthenclickWindowsUpdate.

–ForWindows8orWindows8.1:Movethepointertothetop-rightorbottom-rightcornerofthe

screentodisplaythecharms.Then,clickSettings➙ChangePCsettings➙Updateand recovery➙WindowsUpdate.

–ForWindows10:ClicktheStartbuttontoopentheStartmenu.Then,clickSettings➙Update&

security➙WindowsUpdate.

Cleaningandmaintenance

Withappropriatecareandmaintenanceyourcomputerwillserveyoureliably.Thefollowingtopicsoffer informationtohelpyoukeepyourcomputerintopworkingorder.

©CopyrightLenovo2013,2015

•“Basics”onpage60

•“Cleaningyourcomputer”onpage60

–“Computer”onpage60 –“Keyboard”onpage60 –“Opticalmouse”onpage60 –“Displayscreen”onpage61

•“Goodmaintenancepractices”onpage61

Basics

Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:

•Keepyourcomputerinaclean,dryenvironment.Makesureitrestsonaﬂat,steadysurface.

•Donotplaceitemsontopofthemonitororcoveranyoftheventsinthemonitororcomputer.These ventsprovideairﬂowtokeepyourcomputerfromoverheating.

•Keepfoodanddrinksawayfromallpartsofyourcomputer.Foodparticlesandspillsmightmakethe keyboardandmousestickandunusable.

•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean electricalhazard.

•Alwaysdisconnectapowercordbygraspingtheplug,butnotthecord.

Cleaningyourcomputer

Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free operation.

CAUTION: Besuretoturnoffthecomputerandmonitorpowerswitchesbeforecleaningthecomputerand monitorscreen.

Computer

Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.

Keyboard

Tocleanyourcomputerkeyboard,dothefollowing:

1.Applysomeisopropylrubbingalcoholtoasoft,dust-freecloth.

2.Wipeeachkeytopsurfacewiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime, theclothmayhookontoanadjacentkeyandpossiblydamageit.Makesurethatnoliquiddripsonto orbetweenthekeys.

3.Toremoveanycrumbsordustfrombeneaththekeys,youcanuseacamerablowerwithabrush orcoolairfromahairdryer.

Note:Avoidsprayingcleanerdirectlyontothedisplayorthekeyboard.

Opticalmouse

Thissectionprovidesinstructionsonhowtocleananopticalmouse.

Anopticalmouseusesalight-emittingdiode(LED)andanopticalsensortonavigatethepointer.Ifthe pointeronthescreendoesnotmovesmoothlywiththeopticalmouse,youmightneedtocleanthemouse.

60ThinkCentreM73zUserGuide

Tocleananopticalmouse,dothefollowing:

1.Turnoffyourcomputer.

2.Disconnectthemousecablefromthecomputer.

3.Turnthemouseupsidedowntocheckthelens. a.Ifthereisasmudgeonthelens,gentlycleantheareawithaplaincotton-tippedswab. b.Ifthereisdebrisinthelens,gentlyblowthedebrisawayfromthearea.

4.Checkthesurfaceonwhichyouareusingthemouse.Ifyouhaveaveryintricatepictureorpattern beneaththemouse,itmaybedifﬁcultforthedigitalsignalprocessor(DSP)todeterminechanges inthemouseposition.

5.Reconnectthemousecabletothecomputer.

6.Turnyourcomputerbackon.

Displayscreen

Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen periodically.See“Cleaningaﬂat-panelmonitorsurface”onpage61 onpage61.

Cleaningaﬂat-panelmonitorsurface

Ifyouhaveaﬂat-panelcomputerdisplaythathasaﬂexibleﬁlmsurface,dothefollowingtocleanthespecial surface.Wipeitgentlywithasoft,drycloth,orblowonthescreentoremovegritandotherlooseparticles. ThenmoistenaclothwithLCDcleanerandwipethescreensurface.

or“Cleaningaglass-screensurface”

Manycomputersupplystorescarrythespecialcleaningﬂuidsfordisplays.Usecleaningﬂuidsdevelopedfor LCDdisplaysonly.Firstapplytheﬂuidtoalint-free,softcloth,thencleantheLCDdisplay.Somecomputer supplystorescarrypre-moistenedtowelettesforLCDmaintenance.

Cleaningaglass-screensurface

Tocleanaglass-screensurface,wipeitgentlywithasoft,drycloth,orblowonthescreentoremovegritand otherlooseparticles.Thenuseasoftclothmoistenedwithanonabrasiveliquidglasscleaner.

Goodmaintenancepractices

Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect yourdata,andbepreparedincaseofacomputerfailure.

•Keepyourcomputersoftware,devicedrivers,andoperatingsystemup-to-date.See“Keepingyour computercurrent”onpage59.

•Emptyyourrecyclebinonaregularbasis.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.

•Cleanupﬁlesandfreeupstoragedrivespaceandmemoryspaceoccasionallytopreventperformance problems.See“Performanceandlockupproblems”onpage76

•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates, intermittentproblemsandwhatyoudidtoresolvethem,andotherissuesyoumighthaveexperienced. Thecauseofaproblemmightbechangeinhardware,changeinsoftware,oranyotheractionsthatmight havetakenplace.AlogbookcanhelpyouoraLenovotechniciandeterminethecauseofaproblem.

•Backupyourdataonthestoragedriveregularly.Y oucanrestorethestoragedrivefromabackup. Tobackupyourdata,dooneofthefollowing:

Chapter9.Preventingproblems61

–ForWindows7:OpentheRescueandRecoveryprogram.See“Accessingaprogramonyour

computer”onpage4 oftheprogram.

–ForWindows8orWindows8.1:OpenControlPanel.ViewControlPanelusingLargeiconsorSmall

icons,andthenclickFileHistory.Followtheinstructionsonthescreen.

Note:FordetailedinformationonhowtoopenControlPanelonWindows8andWindows8.1,see “AccessingControlPanelontheWindows8orWindows8.1operatingsystem”onpage20.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl

Panel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickFileHistory.Followthe instructionsonthescreen.

•Createarecoverymediumasearlyaspossible.Y oucanusetherecoverymediumtorecoveryour operatingsystemevenifWindowsfailstostartup.

Tocreatearecoverymedium,dooneofthefollowing:

–ForWindows7:OpentheCreateRecoveryMediaprogram.See“Accessingaprogramonyour

computer”onpage4 systemoftheprogram.

–ForWindows8orWindows8.1:OpenControlPanel.ViewControlPanelusingLargeiconsorSmall

icons,andthenclickRecovery.Followtheinstructionsonthescreen.

Note:FordetailedinformationonhowtoopenControlPanelonWindows8andWindows8.1,see “AccessingControlPanelontheWindows8orWindows8.1operatingsystem”onpage20

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl

Panel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickRecovery.Followthe instructionsonthescreen.

•ForWindows7,createarescuemediumasearlyaspossible.Youcanusetherescuemediumto recoverfromfailuresthatpreventyoufromgainingaccesstotheRescueandRecoveryworkspace onyourstoragedrive.

Tocreatearescuemedium,opentheRescueandRecoveryprogram.See“Accessingaprogramonyour computer”onpage4.Formoreinformationaboutcreatingarescuemedium,refertothehelpsystem oftheprogram.

.Formoreinformationaboutbackingupyourdata,refertothehelpsystem

.Formoreinformationaboutcreatingarecoverymedium,refertothehelp

Movingyourcomputer

Takethefollowingprecautionsbeforemovingyourcomputer.

1.Backupallﬁlesanddatafromtheharddiskdrive.Thereareavarietyofbackupprogramsavailable commercially.Youroperatingsystemalsomighthaveabackupprogramthatyoucanuse.Lenovo providestheRescueandRecoveryprogramtohelpyoubackupandrestoredata.See“Performing backupandrecoveryoperations”onpage42formoreinformation.

2.Removeallmedia(diskettes,compactdiscs,tapes,andsoon)fromthedrives.

3.Turnoffthecomputerandallattacheddevices.Yourharddiskdriveautomaticallyparkstheread/write headinanondataarea.Thispreventsdamagetotheharddiskdrive.

4.Unplugthepowercordsfromelectricaloutlets.

5.Disconnectcommunicationcables,suchasmodemornetworkcables,fromtheoutletsﬁrst,andthen disconnecttheotherendsfromthecomputer.

6.Notewhereanyremainingcablesareattachedtothecomputer;then,removethem.

7.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare usingdifferentcartons,cushiontheunitstoavoiddamage.

62ThinkCentreM73zUserGuide

Chapter10.Troubleshootinganddiagnostics

Thischapterprovidesinformationaboutdiagnosingandtroubleshootingcomputerproblems.Ifyour computerproblemisnotdescribedhere,seeChapter11“Gettinginformation,help,andservice”onpage81 foradditionaltroubleshootingresources.

Basictroubleshooting

Thefollowingtableprovidesinformationtohelpyoutroubleshootyourcomputerproblems.

Note:Ifyoucannotcorrecttheproblem,havethecomputerserviced.Foralistofserviceandsupport telephonenumbers,refertotheSafety,Warranty,andSetupGuidethatcomeswithyourcomputerorgoto theLenovoSupportWebsiteathttp://www.lenovo.com/support/phone.

SymptomAction

Thecomputerdoesnotstart whenyoupressthepower button.

Themonitorscreenisblank.

Thekeyboarddoesnotwork.

Themousedoesnotwork.

Verifythat:

•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoa workingelectricaloutlet.

•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer, makesurethatitisswitchedon.

•Thepowerindicatoronthefrontofthecomputerison.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor yourcountryorregion.

Verifythat:

•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe appropriatemonitorconnectoronthecomputer.

•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking electricaloutlet.

•Themonitoristurnedonandthebrightnessandcontrastcontrolsareset correctly.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor yourcountryorregion.

•Ifyourcomputerhastwomonitorconnectors,besuretousetheconnector onthegraphicscard.

Verifythat:

•Thecomputeristurnedon.

•ThekeyboardissecurelyconnectedtoaUSBconnectoronthecomputer.

•Nokeysarestuck.

Verifythat:

•Thecomputeristurnedon.

•ThemouseissecurelyconnectedtoaUSBconnectoronthecomputer.

•Themouseisclean.Referto“Opticalmouse”onpage60forfurtherinformation.

SymptomAction

Theoperatingsystemdoesnot start.

Thecomputerbeepsmultiple timesbeforetheoperating systemstarts.

Verifythat:

•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides. Usually,theoperatingsystemisontheharddiskdrive.Formoreinformation, see“Selectingastartupdevice”onpage53

Verifythatnokeysarestuck.

Troubleshootingprocedure

Usethefollowingprocedureasastartingpointfordiagnosingproblemsyouareexperiencingwithyour computer:

1.Verifythatthecablesforallattacheddevicesareconnectedcorrectlyandsecurely.

2.Verifythatallattacheddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning electricaloutlets.

3.VerifythatallattacheddevicesareenabledintheBIOSsettingsofyourcomputer.Formoreinformation aboutaccessingandchangingtheBIOSsettings,refertoyourChapter7“UsingtheSetupUtility program”onpage51.

4.Gotothe“Troubleshooting”onpage65andfollowtheinstructionsforthetypeofproblemyouare experiencing.IftheTroubleshootinginformationdoesnothelpyouresolveaproblem,continuewiththe nextstep.

5.Tryusingapreviouslycapturedconﬁgurationtoseeifarecentchangetohardwareorsoftwaresettings hascausedaproblem.Beforerestoringapreviousconﬁguration,captureyourcurrentconﬁgurationin casetheolderconﬁgurationsettingsdonotsolvetheproblemorhaveadverseeffects.Torestorea capturedconﬁguration,dothefollowing:

a.OpenControlPanelbydoingoneofthefollowing:

•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel.

•ForWindows8orWindows8.1:See“AccessingControlPanelontheWindows8orWindows

8.1operatingsystem”onpage20

•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclick ControlPanel.

b.ViewControlPanelusingLargeiconsorSmallicons,andthenclickRecovery➙OpenSystem

Restore. c.Followtheinstructionsonthescreen. Ifthisdoesnotcorrecttheproblem,continuewiththenextstep.

6.Runthediagnosticprogram.See“LenovoSolutionCenter”onpage79formoreinformation.

•Ifthediagnosticprogramdetectsahardwarefailure,contacttheLenovoCustomerSupportCenter.

SeeChapter11“Gettinginformation,help,andservice”onpage81formoreinformation.

•Ifyouareunabletorunthediagnosticprogram,contacttheLenovoCustomerSupportCenter.See

Chapter11“Gettinginformation,help,andservice”onpage81formoreinformation.

•Ifthediagnosticprogramdoesnotdetectahardwarefailure,continuewiththenextstep.

7.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetectsa virus,removethevirus.

8.Ifnoneoftheseactionssolvetheproblem,seektechnicalassistance.SeeChapter11“Getting information,help,andservice”onpage81formoreinformation.

64ThinkCentreM73zUserGuide

Troubleshooting

Usethetroubleshootinginformationtoﬁndsolutionstoproblemsthathavedeﬁnitesymptoms.

Ifthesymptomyourcomputerisexperiencingoccurredimmediatelyafteryouinstalledanewhardware optionornewsoftware,dothefollowingbeforereferringtothetroubleshootinginformation:

1.Removethenewhardwareoptionorsoftware.Ifyoumustremovethecomputercovertoremovea hardwareoption,makesureyoureviewandfollowtheelectricalsafetyinformationprovidedwithyour computer.Foryoursafety,donotoperatethecomputerwiththecoverremoved.

2.Runthediagnosticprogramtoensureyourcomputerisoperatingcorrectly.

3.Reinstallthenewhardwareoptionorsoftwarefollowingthemanufacturer'sinstructions.

Selecttheproblemyourcomputerisexperiencingfromthefollowinglist:

•“Audioproblems”onpage65

•“CDproblems”onpage66

•“DVDproblems”onpage67

•“Intermittentproblems”onpage69

•“Keyboard,mouse,orpointingdeviceproblems”onpage69

•“Monitorproblems”onpage71

•“Networkingproblems”onpage72

•“Optionproblems”onpage75

•“Performanceandlockupproblems”onpage76

•“Printerproblems”onpage77

•“Serialportproblems”onpage77

•“Softwareproblems”onpage78

•“USBproblems”onpage79

Audioproblems

Selectyoursymptomfromthefollowinglist:

•“NoaudioinWindows”onpage65

•“AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive” onpage66

•“Soundcomesfromoneexternalspeakeronly”onpage66

•“NoaudioinDOSapplicationsorgames”onpage66

NoaudioinWindows

Symptom:NoaudioinWindows

Actions:

•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,verifythattheOn/Offcontrolis settotheOnpositionandthespeakerpowercableisconnectedtoaproperlygrounded,functionalac electricaloutlet.

•Ifyourexternalspeakershaveavolumecontrol,verifythatthevolumecontrolisnotsettoolow.

•Double-clickthespeakericonintheWindowsnotiﬁcationarea.Amastervolume-controlwindowopens. VerifythattheMutesettingsarenotcheckedandnoneofthevolumesettingsissettoolow.

Chapter10.Troubleshootinganddiagnostics65

•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel, verifythatthevolumeisnotsettoolow.

•Verifythatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudioconnector onthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.

Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternal speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansionslots, theaudiofunctionbuiltintothesystemboardisdisabled;usetheaudiojacksontheadapter.

•MakesurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperating system.IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature andmustbeconﬁguredtouseSoundBlasterProorSoundBlasteremulation.

•Verifythattheaudiodevicedriversarecorrectlyinstalled.SeeMicrosoftWindowshelpsystemfor moreinformation.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical assistance,seeChapter11“Gettinginformation,help,andservice”onpage81.

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis insertedintoadrive

Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive

Action:See“CDproblems”onpage66.

Soundcomesfromoneexternalspeakeronly

Symptom:Soundcomesfromoneexternalspeakeronly.

Actions:

•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.

•Makesurethecablethatattachestheleftspeakertotherightspeakerissecurelyconnected.

•Double-clickthespeakericonintheWindowsnotiﬁcationarea.Amastervolume-controlwindowopens. VerifythattheBalancesettingsaresetcorrectly.

Iftheseactionsdonotcorrecttheproblem,youmighthaveafailingspeaker.Havethespeakerserviced.If youneedtechnicalassistance,seeChapter11“Gettinginformation,help,andservice”onpage81

NoaudioinDOSapplicationsorgames

Symptom:NoaudioinDOSapplicationsorgames

Actions:

•MakesuretheDOSapplicationorgameisconﬁguredtouseSoundBlasterProorSoundBlaster emulation.Refertothedocumentationthatcomeswiththeapplicationorgameforinstructionson settingsound-cardsettings.

•Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical assistance,seeChapter11“Gettinginformation,help,andservice”onpage81

CDproblems

Selectyoursymptomfromthefollowinglist:

•“AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCD drive”onpage67

66ThinkCentreM73zUserGuide

•“ACDorDVDdoesnotwork”onpage67

•“Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD,tostart yourcomputer”onpage67

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis insertedintoaCDdrive

Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedinto aCDdrive.

Actions:

•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.

•IfyouareusingtheWindows7operatingsystem,followtheactionfor“ACDorDVDdoesnotwork” onpage67

Ifthisdoesnotcorrecttheproblem,followtheactionfor“ACDorDVDdoesnotwork”onpage67.

ACDorDVDdoesnotwork

Symptom:ACDorDVDdoesnotwork.

Actions:

•Verifythatthediscisinsertedcorrectly,withitslabelup.

•Makesurethatthediscyouareusingisclean.Toremovedustorﬁngerprints,wipethedisccleanwitha softclothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.

•Verifythatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyouknow isgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyourCDorDVD driveorthecablingtoyourCDorDVDdrive.Makesurethatthepowercableandsignalcableare securelyconnectedtothedrive.

Unabletouseastartable(bootable)recoverymedium,suchastheProductRecovery CD,tostartyourcomputer

Symptom:Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD, tostartyourcomputer.

Action:MakesurethattheCDorDVDdriveisinthestartupsequencebeforetheharddiskdrive.Refer toyour“Selectingorchangingthestartupdevicesequence”onpage53 changingthestartupsequence.Notethatonsomemodelsthestartupsequenceispermanentlysetand cannotbechanged.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical assistance,seeChapter11“Gettinginformation,help,andservice”onpage81

forinformationonviewingand

DVDproblems

Selectyoursymptomfromthefollowinglist:

•“BlackscreeninsteadofDVDvideo”onpage68

•“DVDmoviewillnotplay”onpage68

•“NoaudioorintermittentaudiowhileplayingDVDmovie”onpage68

•“Playbackisverysloworchoppy”onpage68

•“Invaliddiscornodiscfoundmessage”onpage68

Chapter10.Troubleshootinganddiagnostics67

BlackscreeninsteadofDVDvideo

Symptom:BlackscreeninsteadofDVDvideo

Actions:

•RestarttheDVDplayerprogram.

•Closeanyopenﬁles,turnoffthecomputer,andthenrestartthecomputer.

•Tryalowerscreenresolutionorcolordepth.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical assistance,seeChapter11“Gettinginformation,help,andservice”onpage81

DVDmoviewillnotplay

Symptom:DVDmoviewillnotplay.

Actions:

•Makesurethatthediscsurfaceiscleanandnotscratched.

•Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingfor theregionwhereyouareusingyourcomputer.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical assistance,seeChapter11“Gettinginformation,help,andservice”onpage81.

NoaudioorintermittentaudiowhileplayingDVDmovie

Symptom:NoaudioorintermittentaudiowhileplayingDVDmovie.

Actions:

•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.

•Makesurethatthediscsurfaceiscleanandnotscratched.

•Checkallcableconnectionstoandfromthespeakers.

•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical assistance,seeChapter11“Gettinginformation,help,andservice”onpage81.

Playbackisverysloworchoppy

Symptom:Playbackisverysloworchoppy.

Actions:

•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.

•Ensurethatvideoresolutionissettolessthan1152x864.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical assistance,seeChapter11“Gettinginformation,help,andservice”onpage81

Invaliddiscornodiscfoundmessage

Symptom:Invaliddiscornodiscfoundmessage

Actions:

68ThinkCentreM73zUserGuide

•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.

•Ensurethatvideoresolutionissettolessthan1152x864.

•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,makesurethatthe DVDdiscisinthedrivelabeled“DVD”.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical assistance,seeChapter11“Gettinginformation,help,andservice”onpage81.

Intermittentproblems

Symptom:Aproblemoccursonlyoccasionallyandisdifﬁculttorepeat.

Actions:

•Verifythatallcablesandcordsaresecurelyconnectedtothecomputerandattacheddevices.

•Verifythatwhenthecomputerison,thefangrillisnotblocked(thereisairﬂowaroundthegrill),andthe fansareworking.Ifairﬂowisblockedorthefansarenotworking,thecomputermightoverheat.

•IfSCSIdevicesareinstalled,verifythatthelastexternaldeviceineachSCSIchainisterminatedcorrectly. (SeeyourSCSIdocumentation.)

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical assistance,seeChapter11“Gettinginformation,help,andservice”onpage81.

Keyboard,mouse,orpointingdeviceproblems

Selectyoursymptomfromthefollowinglist:

•“Allorsomekeysonthekeyboarddonotwork”onpage69

•“Themouseorpointingdevicedoesnotwork”onpage70

•“Thepointeronthescreendoesnotmovesmoothlywiththemouse”onpage70

•“Theﬁngerprintreaderdoesnotwork”onpage70

•“Thewirelesskeyboarddoesnotwork”onpage70

Allorsomekeysonthekeyboarddonotwork

Symptom:Allorsomekeysonthekeyboarddonotwork.

Actions:

•Verifythatthekeyboardcableissecurelyconnectedtothecorrectconnectoronthecomputer.

•IfyouareusinganEnhancedPerformanceUSBkeyboardandoneormoreoftheRapidAccessbuttons aretheonlykeysthatarenotworking,thesebuttonsmighthavebeendisabledorhavenotbeenassigned toafunction.UsethehelpsystemintheEnhancedPerformanceCustomizationKeyboardprogramto helpdiagnoseproblemswiththeRapidAccessbuttons.

ToopentheEnhancedPerformanceCustomizationKeyboardprogram,dooneofthefollowing:

–OntheWindows7operatingsystem,dothefollowing:

1.ClickStart➙ControlPanel.

2.ClickHardwareandSound.

3.ClickDevicesandPrinters.

4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformance KeyboardCustomizationprogramstarts.

–OntheWindows8orWindows8.1operatingsystem,dothefollowing:

Chapter10.Troubleshootinganddiagnostics69

1.OpenControlPanel.

Note:FordetailedinformationonhowtoopenControlPanelonWindows8andWindows8.1,see “AccessingControlPanelontheWindows8orWindows8.1operatingsystem”onpage20

2.ClickHardwareandSound.

3.ClickDevicesandPrinters.

4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformance KeyboardCustomizationprogramstarts.

Iftheseactionsdonotcorrecttheproblem,havethecomputerandkeyboardserviced.SeeChapter11 “Gettinginformation,help,andservice”onpage81fordetails.

Themouseorpointingdevicedoesnotwork

Symptom:Themouseorpointingdevicedoesnotwork.

Actions:

•Verifythatthemouseorpointing-devicecableissecurelyattachedtothecorrectconnectoronthe computer.Dependingonthetypeofmouseyouhave,themousecablewillconnecttoeitherthe mouse,serial,orUSBconnector.SomekeyboardshaveintegratedUSBconnectorsthatcanbeused foraUSBmouseorpointingdevice.

•Verifythatthedevicedriversforthemouseorpointingdeviceareinstalledcorrectly.

•IfyouareusingaUSBkeyboardormouse,verifythattheUSBconnectorsareenabledintheBIOS settings.See“Enablingordisablingadevice”onpage53

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical assistance,seeChapter11“Gettinginformation,help,andservice”onpage81.

Thepointeronthescreendoesnotmovesmoothlywiththemouse

Symptom:Thepointeronthescreendoesnotmovesmoothlywiththemouse.

Action:Erraticmovementofthemousepointerisgenerallycausedbyabuildupofdirt,oils,andother contaminantsontheballinsidethemouse.Cleanthemouse.See“Opticalmouse”onpage60for instructions.

Theﬁngerprintreaderdoesnotwork

Symptom:Theﬁngerprintreaderdoesnotwork.

Action:Thefollowingcouldcausetheﬁngerprintreadernottooperateproperly:

•Notenrollingyourﬁngerprintcorrectly.

•Scratchingthesurfaceofthereaderwithahard,pointedobject.

•Scrapingthesurfaceofthereaderwithyournailoranythinghard.

•Usingortouchingthereaderwithadirtyﬁnger.

•Thesurfaceofyourﬁngerisverydifferentfromwhenyouenrolledyourﬁngerprint.

Thewirelesskeyboarddoesnotwork

Symptom:Thewirelesskeyboarddoesnotwork.

Action:IftheT ransceiverCommunicationsLEDisonandthewirelessKeyboarddoesnotwork,restartyour computer.Ifrestartingyourcomputerdoesnotsolvetheproblem,verifythatthefollowingconditionsaremet:

70ThinkCentreM73zUserGuide

•Thebatteriesareproperlyinstalled.

•Thebatteriesstillretaintheircurrent.

•ThewirelessKeyboardislocatedlessthantenmetersawayfromthetransceiver.

•Thetransceiverisfullyinstalled.

Action:IftheT ransceiverCommunicationsLEDisnoton,reconnectthetransceiverandthekeyboard.

Monitorproblems

Note:Manymonitorshavestatus-indicatorlightsandbuilt-incontrolsforadjustingbrightness,contrast,

width,height,andotherpictureadjustments.However,thecontrolsvaryfrommonitortypetomonitortype. Forinformationaboutthestatuslightsandusingthecontrols,refertothedocumentationthatcomes withyourmonitor.

Selectyoursymptomfromthefollowinglist:

•“Wrongcharactersappearonthescreen”onpage71

•“Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer inactivity”onpage71

•“Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsomeapplication programs”onpage71

•“Theimageappearstobeﬂickering”onpage72

•“Theimageisdiscolored”onpage72

Wrongcharactersappearonthescreen

Symptom:Wrongcharactersappearonthescreen.

Action:Havethecomputerserviced.Fordetails,seeChapter11“Gettinginformation,help,andservice” onpage81.

Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiod ofcomputerinactivity

Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer inactivity.

Action:Thecomputerisprobablysetforenergysavingswiththepower-managementfeature.Ifthe power-managementfeatureisenabled,disablingitorchangingthesettingsmightsolvetheproblem.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical assistance,seeChapter11“Gettinginformation,help,andservice”onpage81.

Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustart someapplicationprograms

Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsome applicationprograms.

Actions:

•Makesurethemonitorsignalcableissecurelyconnectedtothemonitorandthemonitorconnectoron thecomputer.Aloosecablecancauseintermittentproblems.

•Verifythatthenecessarydevicedriversfortheapplicationprogramsareinstalled.Refertothe documentationfortheaffectedapplicationprogramtoseeifdevicedriversarerequired.

Chapter10.Troubleshootinganddiagnostics71

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical assistance,seeChapter11“Gettinginformation,help,andservice”onpage81

Theimageappearstobeﬂickering

Solutions:

•Thescreenmightbeaffectedbyinterferencefromnearbyequipment.Magneticﬁeldsaroundother devices,suchastransformers,appliances,ﬂuorescentlights,andothermonitorsmightbecausingthe problem.Moveﬂuorescentdesklightingoranyequipmentthatproducesmagneticﬁeldsfartheraway fromthescreen.Ifthisdoesnotcorrecttheproblem,turnoffthecomputer.Then,adjusttheplacementof thecomputerandotherdevicessothattheyareatleast305mm(12inches)apart.Turnonthecomputer.

•Resettherefreshratesupportedbyyourcomputer.

1.Right-clickablankareaonthedesktop.

2.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7,Windows8,orWindows8.1:ClickScreenresolution➙Advancedsettings. –ForWindows10:ClickDisplaysettings.OntheDisplaytab,clickAdvanceddisplaysettings➙

Displayadapterproperties.

3.ClicktheMonitortab,andthenresettherefreshratetobethehighestandnoninterlaced.

Theimageisdiscolored

Symptom:Theimageisdiscolored.

Action:Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticﬁeldsaroundother devices,suchastransformers,appliances,ﬂuorescentlights,andothermonitorsmightbecausingthe problem.Moveﬂuorescentdesklightingoranyequipmentthatproducesmagneticﬁeldsfurtherawayfrom themonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:

1.Turnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)

2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)apart.

3.Turnonthemonitor.

Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.SeeChapter11“Getting information,help,andservice”onpage81fordetails.

Networkingproblems

Thefollowingarethemostcommonnetworkingproblems.Selectyournetworkingproblemfromthe followinglist:

•“Ethernetproblems”onpage72

•“AwirelessLANproblem”onpage74

•“AwirelessWANproblem”onpage74

•“Bluetoothproblem”onpage75

Formoreinformation,see“Windowshelpsystem”onpage81.

Ethernetproblems

ForEthernetproblems,selectyoursymptomfromthefollowinglist:

•“Y ourcomputercannotconnecttothenetwork”onpage73

•“Theadapterstopsworkingfornoapparentreason”onpage73

72ThinkCentreM73zUserGuide

•“IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnectionfails orerrorsoccur”onpage74

•“IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.Instead, itconnectsat100Mbps”onpage74

Yourcomputercannotconnecttothenetwork

Symptom:Yourcomputercannotconnecttothenetwork.

Actions:Ensurethat:

•Thecableisinstalledproperly. ThenetworkcablemustbesecurelyconnectedtoboththeEthernetconnectorofyourcomputerand

theRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis100 meters.Ifthecableisconnectedandthedistanceiswithinacceptablelimitsbuttheproblempersists,try adifferentcable.

•Thecableisinstalledproperly.

•Youareusingthecorrectdevicedriver. OntheWindows7operatingsystem,dothefollowing:

1.ClickStart➙ControlPanel.

2.ClickHardwareandSound.

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconﬁrmation,typethe passwordorprovideconﬁrmation.

4.IfanexclamationmarkisdisplayednexttoanadapternameunderNetworkadapters,youmight notbeusingthecorrectdriverorthedriverisnotenabled.T oupdatethedriver,right-clickthe highlightedadapter.

5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.

OntheWindows8orWindows8.1operatingsystem,dothefollowing:

1.OpenControlPanel.

Note:FordetailedinformationonhowtoopenControlPanelonWindows8andWindows8.1,see “AccessingControlPanelontheWindows8orWindows8.1operatingsystem”onpage20

2.ClickHardwareandSound.

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconﬁrmation,typethe passwordorprovideconﬁrmation.

4.IfanexclamationmarkisdisplayednexttoanadapternameunderNetworkadapters,youmight notbeusingthecorrectdriverorthedriverisnotenabled.T oupdatethedriver,right-clickthe highlightedadapter.

5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.

•Theswitchportandtheadapterhavethesameduplexsetting. Ifyouconﬁguredtheadapterforfullduplex,ensurethattheswitchportisalsoconﬁguredforfullduplex.

Settingthewrongduplexmodecandegradeperformance,causedataloss,orresultinlostconnections.

•Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment. CheckwithyourLANadministratorforthenecessarynetworkingsoftware.

Theadapterstopsworkingfornoapparentreason

Symptom:Theadapterstopsworkingfornoapparentreason.

Chapter10.Troubleshootinganddiagnostics73

Action:Thenetworkdriverﬁlesmaybecorruptormissing.Updatethedriverbyreferringtothe“Solution” descriptionfortheproceduretomakesurethatthecorrectdevicedriverisinstalled.

TheWakeonLANfeatureisnotworking

Symptom:TheWakeonLAN(WOL)featureisnotworking.

Actions:

•MakesurethatWOLisenabledintheBIOSSetupUtilityprogram.

•Ifitis,checkwithyourLANadministratorforthenecessarysettings.

IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnection failsorerrorsoccur

Symptom:IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnection failsorerrorsoccur.

Actions:

•UseCategory5wiringandmakesurethatthenetworkcableissecurelyconnected.

•Connecttoa1000BASE-Thub/switch(not1000BASE-X).

IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.Instead, itconnectsat100Mbps

Symptom:IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps. Instead,itconnectsat100Mbps.

Actions:

•Tryanothercable.

•Makesurethatthelinkpartnerissettoauto-negotiate.

•Makesurethattheswitchis802.3ab-compliant(gigabitovercopper).

AwirelessLANproblem

Symptom:Youcannotconnectusingthebuilt-inwirelessnetworkingcard.

Actions:

•MakesurethatyourwirelessLANdriveristhelatestversion.ChecktheWebsiteandverifythedriver versionsupportedbyAccessConnectionsisthelatestdocumentedinthereadmeﬁle.

•Makesurethatyourcomputeriswithinrangeofawirelessaccesspoint.

•Makesurethatthewirelessradioisenabledbydouble-clickingtheAccessConnectionsiconinthe Windowsnotiﬁcationarea.

•CheckNetworkName(SSID),andyourencryptioninformation.UseAccessConnectionstoverifythis case-sensitiveinformation.

AwirelessWANproblem

Message:UnauthorizedWANcardispluggedin-PoweroffandremovetheWANcard.

Action:Thewideareanetwork(WAN)cardisnotsupportedonthiscomputer.Removeit.

Note:AwirelessWANcardissupportedonlyonsomecomputermodels.

74ThinkCentreM73zUserGuide

Bluetoothproblem

Symptom:SounddoesnotcomefromtheBluetoothheadsetorheadphonebutcomesfromthelocal speakereventhoughtheheadsetorheadphoneisconnectedusingtheHeadsetproﬁleorAVproﬁle.

Action:Dothefollowing:

1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).

2.OpenControlPanel.

Note:FordetailedinformationonhowtoopenControlPanelonWindows8andWindows8.1,see “AccessingControlPanelontheWindows8orWindows8.1operatingsystem”onpage20

3.ClickHardwareandSound➙Sound.

4.SelectthePlaybacktab.

5.IfyouareusingtheHeadsetproﬁle,selectBluetoothHands-freeAudioandclicktheSetDefault button.IfyouareusingtheAVproﬁle,selectStereoAudioandclicktheSetDefaultbutton.

6.ClickOKtoclosetheSoundwindow.

Note:Bluetoothissupportedonlyonsomecomputermodels.

Optionproblems

UsethisinformationtodiagnoseproblemswithLenovohardwareoptionsthatdonothavetheirown troubleshootinginformation.

Selectyoursymptomfromthefollowinglist:

•“Anoptionthatwasjustinstalleddoesnotwork”onpage75

•“Anoptionthatpreviouslyworkeddoesnotworknow”onpage75

Anoptionthatwasjustinstalleddoesnotwork

Symptom:Anoptionthatwasjustinstalleddoesnotwork.

Action:Verifythat:

•Theoptionisdesignedforyourcomputer.

•Youfollowedtheinstallationinstructionssuppliedwiththeoptionandtheinstallationinstructionsprovided withyourcomputer,andalloptionﬁles(suchasdevicedrivers,ifrequired)areinstalledcorrectly.

•Youhavenotloosenedotherinstalledoptionsorcables.

•Iftheoptionisanadapter,youhaveprovidedenoughhardwareresourcesfortheadaptertofunction correctly.Seethedocumentationsuppliedwiththeadapter(aswellasthedocumentationforanyother installedadapters)todeterminetheresourcesrequiredforeachadapter.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical assistance,seeChapter11“Gettinginformation,help,andservice”onpage81

Anoptionthatpreviouslyworkeddoesnotworknow

Symptom:Anoptionthatpreviouslyworkeddoesnotworknow.

Actions:

•Verifythatalloptionhardwareandcableconnectionsaresecure.

•Iftheoptioncomeswithitsowntestinstructions,usethoseinstructionstotesttheoption.

•IfthefailingoptionisaSCSIoption,verifythat:

Chapter10.Troubleshootinganddiagnostics75

–ThecablesforallexternalSCSIoptionsareconnectedcorrectly. –ThelastoptionineachSCSIchain,ortheendoftheSCSIcable,isterminatedcorrectly. –AllexternalSCSIoptionsareturnedon.ExternalSCSIoptionsmustbeturnedonbeforethecomputer

isturnedon.Formoreinformation,seeyourSCSIdocumentation.

•Verifythattheoptionandanyrequireddevicedriversareinstalledcorrectly.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical assistance,seeChapter11“Gettinginformation,help,andservice”onpage81

Performanceandlockupproblems

Poorperformanceandlockupproblemscanbearesultofanyofthefollowing:

•“Insufﬁcientfreeharddiskdrivespace”onpage76

•“Excessivenumberoffragmentedﬁles”onpage77

Makeaselectionfromtheabovelisttoﬁndoutmoreaboutthecorrectiveactionsyoucantake.

Insufﬁcientfreeharddiskdrivespace

Solutions:Freeupharddiskdrivespace.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.

•CleanupyourCdrive.

1.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickComputer. –ForWindows8:OpenFileExplorer,andthenclickComputer. –ForWindows8.1:OpenFileExplorer. –ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickFileExplorer➙

ThisPC.

2.Right-clickyourCdriveandthenclickProperties.

3.Checktheamountoffreespace,andthenclickDiskCleanup.

4.Alistofunnecessaryﬁlecategoriesisdisplayed.Selecteachﬁlecategoryyouwanttodelete, andthenclickOK.

•TurnsomeWindowsfeaturesofforremovesomeunnecessaryprograms.

1.OpenControlPanelbydoingoneofthefollowing:

–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel. –ForWindows8orWindows8.1:See“AccessingControlPanelontheWindows8orWindows

8.1operatingsystem”onpage20.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclick

ControlPanel.

2.ViewControlPanelusingLargeiconsorSmallicons,andthenclickProgramsandFeatures.

3.Dooneofthefollowing:

–ToturnsomeWindowsfeaturesoff,clickT urnWindowsfeaturesonoroff.Followthe

instructionsonthescreen.

–Toremovesomeunnecessaryprograms,selecttheprogramyouwanttoremove,andthenclick

Uninstall/ChangeorUninstall.

76ThinkCentreM73zUserGuide

Excessivenumberoffragmentedﬁles

Solution:UsetheWindowsdiskdefragmentationordiskoptimizationfeaturetocleanuptheﬁles.

Note:Dependingonthevolumeofthestoragedrivesandamountofdatastoredonthestoragedrives,the disk-defragmentationprocessmighttakeuptoseveralhours.

1.Closeanyopenprogramsandwindows.

2.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickComputer.

•ForWindows8:OpenFileExplorer,andthenclickComputer.

•ForWindows8.1:OpenFileExplorer.

•ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickFileExplorer➙ ThisPC.

3.Right-clickyourCdriveandthenclickProperties.

4.ClicktheToolstab.

5.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickDefragmentnow.

•ForWindows8,Windows8.1,orWindows10:ClickOptimize.Selectthedesireddrive,andthen clickOptimize.

6.Followtheinstructionsonthescreen.

Printerproblems

Symptom:Theprinterdoesnotwork.

Actions:Verifythat:

1.Theprinteristurnedonandisonline.

2.Paperisloadedcorrectly.

3.Theprintersignalcableissecurelyconnectedtothecorrectparallel,serial,orUSBconnectoronthe computer.

Note:Non-IEEE-approvedprintersignalcablesmightcauseunpredictableproblems.

1.Anydevicedriversandothersoftwarethatcamewiththeprinterarecorrectlyinstalled.

2.Youhaveassignedtheprinterportcorrectlyinyouroperatingsystem,applicationprogram,orBIOS settings.FormoreinformationaboutBIOSsettings,seeChapter7“UsingtheSetupUtilityprogram” onpage51.

Iftheproblempersists,runthetestsdescribedinthedocumentationthatcomeswithyourprinter.Ifyou cannotcorrecttheproblem,havethecomputerserviced.SeeChapter11“Gettinginformation,help, andservice”onpage81

Serialportproblems

Usethisinformationtotroubleshoottheserialportanddevicesattachedtotheserialport.

Symptom:Serialportcannotbeaccessed.

Actions:

•Makesuretheserialcableissecurelyconnectedtotheserialportonthecomputerandtotheserial device.Iftheserialdevicehasitsownpowercord,makesureitisattachedtoaproperlygrounded electricaloutlet.

Chapter10.Troubleshootinganddiagnostics77

•IftheserialdevicehasitsownOn/Offswitch,makesureitisintheOnposition.

•IftheserialdevicehasanOnlineswitch,makesureitisintheOnlineposition.

•Iftheserialdeviceisaprinter,makesurepaperisloadedcorrectly.

•Verifythatanysoftwaresuppliedwiththeserialdeviceiscorrectlyinstalled.Refertothedocumentation fortheserial-deviceoption.

•Makesurethattheserial-portadapter,ifyouaddedone,isproperlyinstalledandﬁrmlyseated.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical assistance,seeChapter11“Gettinginformation,help,andservice”onpage81.

Softwareproblems

Selectyoursymptomfromthefollowinglist:

•“Whenusingasortfeature,datesdonotsortinthecorrectorder”onpage78

•“Softwaredoesnotworkasexpected”onpage78

Whenusingasortfeature,datesdonotsortinthecorrectorder

Symptom:Whenusingasortfeature,datesdonotsortinthecorrectorder.

Action:Somesoftwaredevelopedbeforetheyear2000usedonlythelasttwodigitsofayeartosort dates,alwaysassumingtheﬁrsttwodigitswere19.Consequently,theseprogramssortdatesoutoforder. Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers makeupdatesavailablefromtheWorldWideWeb.

Softwaredoesnotworkasexpected

Symptom:Softwaredoesnotworkasexpected.

Actions:

•Mostsoftwareprogramshavebuilt-inhelpsystemsthatprovideinstructionsformosttasks.Ifyouare havingdifﬁcultyperformingaspeciﬁctaskwithinasoftwareprogram,refertothehelpsystemforthat program.Helpsystemsaretypicallyaccessiblefromamenuorbuttonintheprogram,andfrequently fromtheF1key.

•IfyouhavedifﬁcultywiththeWindowsoperatingsystemoroneofitscomponents,refertotheWindows helpsystem.

•Todetermineifproblemsarecausedbynewlyinstalledsoftware,verifythat:

–Yourcomputerhastheminimummemoryrequirementsneededtousethesoftware.Seethe

informationsuppliedwiththesoftwaretoverifymemoryrequirements.(Ifyoujustinstalledanadapter

ormemory,youmighthaveamemory-addressconﬂict.) –Thesoftwareisdesignedtooperateonyourcomputer. –Othersoftwareworksonyourcomputer. –Thesoftwareyouareusingworkscorrectlyonanothercomputer.

•Ifyoureceivedanyerrormessageswhileusingthesoftwareprogram,seetheprinteddocumentation suppliedwiththesoftwareorthehelpsystemforthatsoftwareforadescriptionofthemessagesand solutionstotheproblem.

•Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers makeupdatesavailablefromtheWorldWideWeb.

•Ifthesoftwareprogramusedtoworkcorrectly,butdoesnotworkcorrectlynow,dothefollowing:

1.OpenControlPanelbydoingoneofthefollowing:

78ThinkCentreM73zUserGuide

–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel. –ForWindows8orWindows8.1:See“AccessingControlPanelontheWindows8orWindows

8.1operatingsystem”onpage20.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclick

ControlPanel.

2.ViewControlPanelusingLargeiconsorSmallicons,andthenclickRecovery➙OpenSystem Restore.

3.Followtheinstructionsonthescreen.

•Ifyouareunabletoresolvetheproblemthroughothermethods,uninstallthesoftwareprogramand reinstallit.

Iftheseactionsdonotcorrecttheproblem,youmightneedtechnicalassistance.Contactyoursoftware manufacturerorseeChapter11“Gettinginformation,help,andservice”onpage81

fordetails.

USBproblems

Symptom:TheUSBconnectorscannotbeaccessed.

Actions:

•MakesuretheUSBcableissecurelyconnectedtotheUSBconnectorandtotheUSBdevice.IftheUSB devicehasitsownpowercord,makesureitisattachedtoaproperlygroundedelectricaloutlet.

•IftheUSBdevicehasitsownOn/Offswitch,makesureitisintheOnposition.

•IftheUSBdevicehasanOnlineswitch,makesureitisintheOnlineposition.

•IftheUSBdeviceisaprinter,makesurepaperisloadedcorrectly.

•MakesureanydevicedriversorothersoftwaresuppliedwiththeUSBdeviceiscorrectlyinstalled. RefertothedocumentationfortheUSBdevice.

•ResetthedevicebydetachingandreattachingtheUSBconnector.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogramtotesttheUSB connector.IftheUSBdevicecamewithitsowndiagnostics,runthosediagnosticsagainsttheUSBdevice. Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,andservice”onpage81.

LenovoSolutionCenter

Notes:

•TheLenovoSolutionCenterprogramcanbedownloadedfromhttp://www.lenovo.com/diags.

•IfyouareusingaWindowsoperatingsystemotherthanWindows7,Windows8,Windows8.1,orWindows 10,gotohttp://www.lenovo.com/diagsforthelatestinformationondiagnosticsforyourcomputer.

ToruntheLenovoSolutionCenterprogram,see“Lenovoprograms”onpage4.

Foradditionalinformation,refertotheLenovoSolutionCenterhelpsystem.

Note:Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprogram,saveandprint thelogﬁles.Y ouwillneedthelogﬁleswhenyouspeaktoaLenovotechnicalsupportrepresentative.

Chapter10.Troubleshootinganddiagnostics79

80ThinkCentreM73zUserGuide

Chapter11.Gettinginformation,help,andservice

Thischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufactured byLenovo.

Informationresources

Youcanusetheinformationinthissectiontoaccessusefulresourcesrelatingtoyourcomputingneeds.

Windowshelpsystem

Note:IfyouusetheonlinehelpforWindows7,Windows8,orWindows8.1,orthehelpforWindows10,

ensurethatyourcomputerisconnectedtotheInternet.

TheWindowshelpsystemprovidesyouwithdetailedinformationaboutusingtheWindowsoperatingsystem.

ToaccesstheWindowshelpsystem,dooneofthefollowing:

•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickHelpandSupport.Youcan choosetousetheonlineorofﬂinehelpatthebottomofthescreen.

•ForWindows8orWindows8.1:Movethepointertothetop-rightorbottom-rightcornerofthescreen todisplaythecharms.Then,clickSettings➙Help.Y oucanchoosetousetheonlineorofﬂinehelp atthebottomofthescreen.

•ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickGetstarted.

SafetyandWarranty

TheSafety,Warranty,andSetupGuidethatisprovidedwithyourcomputercontainsinformationonsafety, setup,warranty,andnotices.Readandunderstandallsafetyinformationbeforeusingthisproduct.

LenovoWebsite

TheLenovoWebsite(http://www.lenovo.com)providesup-to-dateinformationandservicestohelpyoubuy, upgrade,andmaintainyourcomputer.Youcanalsodothefollowing:

•Shopfordesktopandnotebookcomputers,monitors,projectors,upgradesandaccessoriesforyour computer,andspecialoffers.

•Purchaseadditionalservices,suchassupportforhardware,operatingsystems,applicationprograms, networksetupandconﬁguration,andcustominstallations.

•Purchaseupgradesandextendedhardwarerepairservices.

•Downloadthelatestdevicedriversandsoftwareupdatesforyourcomputermodel.

•Accesstheonlinemanualsforyourproducts.

•AccesstheLenovoLimitedWarranty.

•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.

•Findtheserviceandsupportphonenumbersforyourcountryorregion.

•FindaServiceProviderlocatednearyou.

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat: http://www.lenovo.com/support

ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:

•Driversandsoftware

•Diagnosticsolutions

•Productandservicewarranty

•Productandpartsdetails

•Userguidesandmanuals

•Knowledgebaseandfrequentlyaskedquestions

Helpandservice

Thissectioncontainsinformationaboutobtaininghelpandservice.

Usingthedocumentationanddiagnosticprogram

Ifyouexperienceaproblemwithyourcomputer,seeChapter10“Troubleshootinganddiagnostics” onpage63.Forinformationonadditionalresourcestohelpyoutroubleshootyourcomputerproblem, see“Informationresources”onpage81.

Ifyoususpectasoftwareproblem,seethedocumentationthatcomeswiththeoperatingsystemorsoftware program,includingreadmeﬁlesandonlinehelp.

Mostcomputerscomewithadiagnosticprogramthathelpyouidentifyhardwareproblems.

YoucanalsogetthelatesttechnicalinformationanddownloaddevicedriversandupdatesfromLenovo SupportWebsiteat: http://www.lenovo.com/support

Callingforservice

Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport Center.

Thefollowingservicesareavailableduringthewarrantyperiod:

•Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga hardwareproblemanddecidingwhatactionisnecessarytoﬁxtheproblem.

•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare availabletoprovidetheapplicablelevelofservice.

•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour hardwareavailable.

Theseitemsarenotcoveredbythewarranty:

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts

•Identiﬁcationofsoftwareproblemsources

•ConﬁgurationofBIOSaspartofaninstallationorupgrade

•Changes,modiﬁcations,orupgradestodevicedrivers

•Installationandmaintenanceofnetworkoperatingsystems(NOS)

82ThinkCentreM73zUserGuide

•Installationandmaintenanceofapplicationprograms

RefertotheSafety,Warranty,andSetupGuidethatcomeswithyourcomputerforinformationaboutyour warrantytypeandduration.Y oumustretainyourproofofpurchasetoobtainwarrantyservice.

ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto http://www.lenovo.com/support/phoneorrefertotheSafety,Warranty,andSetupGuidethatcomeswith yourcomputer.

Note:Phonenumbersaresubjecttochangewithoutnotice.Ifthenumberforyourcountryorregionisnot provided,contactyourLenovoresellerorLenovomarketingrepresentative.

Ifpossible,beatyourcomputerwhenyoucall.Havethefollowinginformationavailable:

•Machinetypeandmodel

•Serialnumbersofyourhardwareproducts

•Descriptionoftheproblem

•Exactwordingofanyerrormessages

•Hardwareandsoftwareconﬁgurationinformation

Usingotherservices

Ifyoutravelwithyourcomputerorrelocateittoacountrywhereyourdesktopornotebookcomputer machinetypeissold,yourcomputermightbeeligibleforInternationalWarrantyService,whichautomatically entitlesyoutoobtainwarrantyservicethroughoutthewarrantyperiod.Servicewillbeperformedbyservice providersauthorizedtoperformwarrantyservice.

Servicemethodsandproceduresvarybycountry,andsomeservicesmightnotbeavailableinallcountries. InternationalWarrantyServiceisdeliveredthroughthemethodofservice(suchasdepot,carry-in,or on-siteservice)thatisprovidedintheservicingcountry.Servicecentersincertaincountriesmightnotbe abletoserviceallmodelsofaparticularmachinetype.Insomecountries,feesandrestrictionsmight applyatthetimeofservice.

TodeterminewhetheryourcomputeriseligibleforInternationalWarrantyServiceandtoviewalistof thecountrieswhereserviceisavailable,gotohttp://www.lenovo.com/support,clickProduct&Service Warranty,andfollowtheinstructionsonthescreen.

FortechnicalassistancewiththeinstallationoforquestionsrelatedtoServicePacksforyour preinstalledMicrosoftWindowsproduct,refertotheMicrosoftProductSupportServicesWebsiteat http://support.microsoft.com/directoryoryoucancontacttheCustomerSupportCenter.Somefeesmight apply.

Purchasingadditionalservices

Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforhardware, operatingsystems,andapplicationprograms;networksetupandconﬁgurationservices;upgradedor extendedhardwarerepairservices;andcustominstallationservices.Serviceavailabilityandservicename mightvarybycountryorregion.Formoreinformationabouttheseservices,gototheLenovoWebsiteat: http://www.lenovo.com

Chapter11.Gettinginformation,help,andservice83

84ThinkCentreM73zUserGuide

AppendixA.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansend licenseinquiries,inwriting,to:

Lenovo(UnitedStates),Inc. 1009ThinkPlace-BuildingOne Morrisville,NC27560 U.S.A. Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT, MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply toyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication. Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis publicationatanytimewithoutnotice.

Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis documentdoesnotaffectorchangeLenovoproductspeciﬁcationsorwarranties.Nothinginthisdocument shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspeciﬁcenvironmentsandis presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.

Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout incurringanyobligationtoyou.

Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.

Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult obtainedinotheroperatingenvironmentsmayvarysigniﬁcantly.Somemeasurementsmayhavebeen madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir speciﬁcenvironment.

Trademarks

ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:

Lenovo TheLenovologo RescueandRecovery TheThinkCentrelogo ThinkCentre ThinkVantage

Microsoft,Windows,andWindowsMediaaretrademarksoftheMicrosoftgroupofcompanies.

IntelisatrademarkofIntelCorporationintheU.S.and/orothercountries.

LinuxisaregisteredtrademarkofLinusTorvalds.

Othercompany,product,orservicenamesmaybetrademarksorservicemarksofothers.

86ThinkCentreM73zUserGuide

AppendixB.Regulatoryinformation

Exportclassiﬁcationnotice

ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport ClassiﬁcationControlNumber(ECCN)of4A994.b.Itcanbere-exportedexcepttoanyoftheembargoed countriesintheEARE1countrylist.

Electronicemissionsnotices

ThefollowinginformationreferstoLenovopersonalcomputermachinetypes10BBand10BC.

FederalCommunicationsCommissionDeclarationofConformity

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby oneormoreofthefollowingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.

•Consultanauthorizeddealerorservicerepresentativeforhelp.

Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspeciﬁedor recommendedcablesandconnectorsorbyunauthorizedchangesormodiﬁcationstothisequipment. Unauthorizedchangesormodiﬁcationscouldvoidtheuser'sauthoritytooperatetheequipment.

ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1) thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived, includinginterferencethatmaycauseundesiredoperation.

ResponsibleParty: Lenovo(UnitedStates)Incorporated 1009ThinkPlace-BuildingOne Morrisville,NC27560 PhoneNumber:919-294-5900

IndustryCanadaClassBemissioncompliancestatement

ThisClassBdigitalapparatuscomplieswithCanadianICES-003.

CetappareilnumériquedelaclasseBestconformeàlanormeNMB-003duCanada.

EuropeanUnion-CompliancetotheElectromagneticCompatibilityDirective

ThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/EConthe approximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.Lenovocannot acceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfromanon-recommended modiﬁcationoftheproduct,includingtheinstallationofoptioncardsfromothermanufacturers.

ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBInformationTechnology EquipmentaccordingtoEuropeanStandardEN55022.ThelimitsforClassBequipmentwerederived fortypicalresidentialenvironmentstoprovidereasonableprotectionagainstinterferencewithlicensed communicationdevices.

Lenovo,Einsteinova21,85101Bratislava,Slovakia

GermanClassBcompliancestatement

DeutschsprachigerEUHinweis:

HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeit

DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2004/108/EG(früher89/336/EWG)zur AngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaaten undhältdieGrenzwertederEN55022KlasseBein.

Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden. LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne EmpfehlungderLenovogesteckt/eingebautwerden.

Deutschland:

EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln

DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“ EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder EU-Richtlinie2004/108/EG(früher89/336/EWG)inderBundesrepublikDeutschland.

ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische VerträglichkeitvonGeräten),bzw.derEMVEGRichtlinie2004/108/EC(früher89/336/EWG),für GerätederKlasseB.

DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen

-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo

(Deutschland)GmbH,Gropiusplatz10,D-70563Stuttgart.

InformationeninHinsichtEMVGParagraf4Abs.(1)4:

DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.

KoreaClassBcompliancestatement

88ThinkCentreM73zUserGuide

Lenovo ThinkCentre M73z User Guide [en, br, uk]

Specifications and Main Features

Frequently Asked Questions

User Manual

Importantsafetyinformation

Serviceandupgrades

Staticelectricityprevention

Powercordsandpoweradapters

Extensioncordsandrelateddevices

Plugsandoutlets

Externaldevices

Heatandproductventilation

Operatingenvironment

Modemsafetyinformation

Lasercompliancestatement

Powersupplystatement

Cleaningandmaintenance

Glasspartsnotice

Tip-overhazardpreventionnotice

Chapter1.Productoverview

Features

Lenovoprograms

Accessingaprogramonyourcomputer

AnintroductiontoLenovoprograms

Locations

Locatingconnectors,controls,andindicatorsonthefrontofyour computer

Locatingconnectorsontherearofyourcomputer

Adjustingtheframestand

Adjustingthefull-functionmonitorstand

Adjustingthetilt-onlymonitorstand

Machinetypeandmodellabel

Chapter2.Usingyourcomputer

Frequentlyaskedquestions

NavigatingamongscreensontheWindows8andWindows8.1operating systems

NavigatingonWindows8

NavigatingonWindows8.1

AccessingControlPanelontheWindows8orWindows8.1operating system

UsingWindowsshortcutkeys

Usingthewheelmouse

Settingthecomputervolume

UsingCDsandDVDs

HandlingandstoringCDandDVDmedia

PlayingaCDorDVD

RecordingaCDorDVD

Chapter3.Youandyourcomputer

Accessibilityandcomfort

Arrangingyourworkspace

Comfort

Glareandlighting

Aircirculation

Electricaloutletsandcablelengths

Accessibilityinformation

Registeringyourcomputer

Movingyourcomputertoanothercountryorregion

Chapter4.Security

Securityfeatures

AttachingaKensington-stylecablelock

Preventingunauthorizedaccesstoyourcomputer

Protectingdataagainstviruses

Chapter5.Installingorreplacinghardware

Handlingstatic-sensitivedevices

Installingorreplacinghardware

Installingexternaloptions

ReplacingtheUSBkeyboardormouse

Replacingthewirelesskeyboardormouse

ReplacingthePS/2keyboardormouse

Obtainingdevicedrivers

Chapter6.Recoveryinformation

RecoveryinformationfortheWindows7operatingsystem

Creatingandusingrecoverymedia

Performingbackupandrecoveryoperations

UsingtheRescueandRecoveryworkspace

Creatingandusingarescuemedium

Reinstallingpreinstalledapplicationsanddevicedrivers

Reinstallingsoftwareprograms

Reinstallingdevicedrivers

Solvingrecoveryproblems

RecoveryinformationfortheWindows8orWindows8.1operating system

Refreshingyourcomputer

Resettingyourcomputertothefactorydefaultsettings