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ThinkCentreM73p
UserGuide
MachineTypes:10K9,10KA,10KB,and10KC
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Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Read
thisfirst:Importantsafetyinformation”onpageiii
andAppendixF“Notices”onpage97.
FirstEdition(August2015)
©CopyrightLenovo2015.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
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Contents
Readthisfirst:Importantsafety
information..............iii
Beforeusingthismanual...........iii
Serviceandupgrades............iii
Staticelectricityprevention..........iv
Powercordsandpoweradapters.......iv
Extensioncordsandrelateddevices......v
Plugsandoutlets..............v
Externaldevices..............v
Heatandproductventilation.........v
Operatingenvironment...........vi
Lasercompliancestatement.........vi
Powersupplystatement...........vii
Cleaningandmaintenance..........vii
Chapter1.Productoverview.....1
Hardwarelocations.............1
Frontview...............1
Rearview...............3
Computercomponents.........5
Partsonthesystemboard........6
Machinetypeandmodellabel.......8
Features.................8
Specifications...............12
Programs.................12
Accessingaprogramonyourcomputer...12
Installingaprogramthatisreadytobe
installed...............13
AnintroductiontoLenovoprograms....13
Chapter2.Usingyourcomputer...17
Registeringyourcomputer..........17
Settingthecomputervolume.........17
AddinganicontotheWindowsnotificationarea.17
Usingadisc................17
Guidelinesaboutusingtheopticaldrive...18
Handlingandstoringadisc........18
Playingandremovingadisc.......18
Recordingadisc............19
Connectingtoanetwork...........19
ConnectingtoanEthernetLAN......19
ConnectingtoawirelessLAN.......20
ConnectingtoaBluetooth-enableddevice..20
Chapter3.Y ouandyourcomputer..21
Arrangingyourworkspace..........21
Glareandlighting............21
Aircirculation.............21
Electricaloutletlocationsandcablelengths.21
Comfort...............21
Accessibilityinformation...........22
Cleaningyourcomputer...........25
Maintenance...............25
Basicmaintenancetips.........25
Goodmaintenancepractices.......26
Keepingyourcomputercurrent......26
Movingyourcomputer...........27
Chapter4.Security..........29
Lockingyourcomputer...........29
Lockingthecomputercover.......29
AttachingaKensington-stylecablelock...30
Attachingacablelock..........31
Viewingandchangingsecuritysettingsinthe
SetupUtilityprogram............31
Preventingunauthorizedaccesstoyour
computer.................31
Usingfingerprintauthentication........32
Usingandunderstandingfirewalls.......32
Protectingdataagainstviruses........32
ComputraceAgentsoftwareembeddedin
firmware.................33
TrustedPlatformModule(TPM)........33
Chapter5.Advancedconfiguration..35
UsingtheSetupUtilityprogram........35
StartingtheSetupUtilityprogram.....35
Enablingordisablingadevice.......35
EnablingordisablingtheAutomaticPowerOn
features...............35
EnablingordisablingErPLPScompliance
mode................36
ChangingICEPerformanceMode.....36
EnablingordisablingtheICEThermalAlert
feature................37
EnablingordisablingtheConfiguration
ChangeDetectionfeature........37
Usingthecoverpresenceswitch......37
UsingBIOSpasswords.........38
Selectingastartupdevice........39
ExitingtheSetupUtilityprogram......40
UpdatingandrecoveringtheBIOS.......40
UpdatingtheBIOS...........40
RecoveringfromaBIOSupdatefailure...41
©CopyrightLenovo2015
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Chapter6.T roubleshooting,
diagnostics,andrecovery......43
Basicprocedureforresolvingcomputer
problems.................43
Troubleshooting..............43
Startupproblems............43
Audioproblems............44
CDproblems.............45
DVDproblems.............45
Intermittentproblems..........46
Storagedriveproblems.........46
Networkingproblems..........47
Performanceproblems..........49
Serialconnectorcannotbeaccessed....50
MyUSBconnectorscannotbeaccessed..50
Softwareanddriverproblems.......50
Diagnostics................51
LenovoSolutionCenter.........51
Recoveryinformation............51
RecoveryinformationforWindows7....51
RecoveryinformationforWindows10....52
Chapter7.Installingorreplacing
hardware...............55
Handlingstatic-sensitivedevices.......55
Installingorreplacinghardware........55
Installingexternaloptions........55
Removingthecomputercover.......56
Replacingthefrontbezel.........56
ReplacingaPCI/PCI-Expresscard.....57
Replacingamemorymodule.......60
Replacingtheopticaldrive........62
Replacingthecoin-cellbattery......63
Replacingtheheatsinkandfanassembly..65
Replacingthepowersupplyassembly...66
Installingthe2.5-inchstoragedrive.....67
Replacingthe3.5-inchstoragedrive....68
ReplacingthefrontaudioandUSB
assembly...............70
ReplacingtheWi-Ficard.........72
Completingthepartsreplacement.....76
Windowshelpsystem..........79
Safetyandwarranty...........79
LenovoWebsite............79
LenovoSupportWebsite.........80
Frequentlyaskedquestions........80
Helpandservice..............80
Callingforservice............80
Usingotherservices..........81
Purchasingadditionalservices......81
AppendixA.Regulatory
information..............83
Exportclassificationnotice..........83
Electronicemissionsnotices.........83
FederalCommunicationsCommission
DeclarationofConformity........83
Eurasiancompliancemark..........85
Brazilaudionotice.............85
Mexicowireless-radiocomplianceinformation..85
Additionalregulatoryinformation.......85
AppendixB.WEEEandrecycling
information..............87
ImportantWEEEinformation.........87
RecyclinginformationforJapan........87
RecyclinginformationforBrazil........88
BatteryrecyclinginformationforTaiwan.....88
BatteryrecyclinginformationfortheEuropean
Union..................88
AppendixC.RestrictionofHazardous
SubstancesDirective(RoHS).....91
EuropeanUnionRoHS...........91
ChinaRoHS................91
TurkishRoHS...............91
UkraineRoHS...............92
IndiaRoHS................92
AppendixD.ChinaEnergyLabel...93
AppendixE.ENERGYSTARmodel
information..............95
Chapter8.Gettinginformation,help,
andservice..............79
Informationresources............79
Accessingtheuserguideinvarious
languages...............79
iiThinkCentreM73pUserGuide
AppendixF .Notices..........97
Trademarks................98
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Readthisfirst:Importantsafetyinformation
Thischaptercontainsthesafetyinformationthatyoumustbefamiliarwith.
Beforeusingthismanual
CAUTION:
Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis
product.RefertotheinformationinthissectionandthesafetyinformationintheSafety,Warranty,and
SetupGuidethatyoureceivedwiththisproduct.Readingandunderstandingthissafetyinformation
reducestheriskofpersonalinjuryanddamagetoyourproduct.
IfyounolongerhaveacopyoftheSafety,Warranty,andSetupGuide,youcanobtainaPortableDocument
Format(PDF)versionfromtheLenovo
LenovoSupportWebsitealsoprovidestheSafety,Warranty,andSetupGuideandthisUserGuidein
additionallanguages.
®
SupportWebsiteathttp://www.lenovo.com/UserManuals.The
Serviceandupgrades
DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysensure
thatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Formoreinformation
onCRUs,refertoChapter7“Installingorreplacinghardware”onpage55
concerns,contacttheCustomerSupportCenter.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.
CAUTION:
.Ifyouhaveanyquestionsor
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.
©CopyrightLenovo2015
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Staticelectricityprevention
Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.
Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoption
orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyou
toinstallit.
WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions
toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe
edges.Nevertouchexposedcircuitry.
•Preventothersfromtouchingcomponents.
•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe
parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo
seconds.Thisreducesstaticelectricityinthepackageandyourbody.
•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepart
withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth,
levelsurfaceandplacethepartonit.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Powercordsandpoweradapters
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.Donotusetheac
powercordforotherdevices.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm
othercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat
cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower
adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea
shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan
causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter,
whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such
asdeformedplastic)attheacinputoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.
2
,orbetter.For
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Extensioncordsandrelateddevices
Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.
Plugsandoutlets
Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamaged
orcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtainareplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsof
electricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orconnecteddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagroundedelectricaloutlet.
Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.If
youcannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplace
theoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystem
loadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloadsandbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe
equipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.
Externaldevices
DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)cableswhile
thecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoidpossibledamageto
connecteddevices,waitatleastfivesecondsafterthecomputerisshutdowntodisconnectexternaldevices.
Heatandproductventilation
Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries
arecharging.Alwaysfollowthesebasicprecautions:
•Donotleaveyourcomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyour
bodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.Your
computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended
contactwiththebodycouldcausediscomfortor,potentially,askinburn.
•Donotchargethebatteryoroperateyourcomputer,poweradapter,oraccessoriesnearflammable
materialsorinexplosiveenvironments.
•Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliable
operation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa,
carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
©CopyrightLenovo2015
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Inspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspecting
yourcomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;then
removeanydustfromventsandperforationsinthebezel.Ifyounoticeexternaldustaccumulation,then
examineandremovedustfromtheinsideofthecomputerincludingheatsinkinletfins,powersupplyvents,
andfans.Alwaysturnoffandunplugthecomputerbeforeopeningthecover.Ifpossible,avoidoperating
yourcomputerwithintwofeetofhigh-trafficareas.Ifyoumustoperateyourcomputerinornearahigh-traffic
area,inspectand,ifnecessary,cleanyourcomputermorefrequently.
Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautions
withyourdesktopcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredfor
computersindustyorhigh-trafficareas.
•Donotrestrictorblockanyventilationopenings.
•Donotstoreoroperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
•Donotinstallairfiltrationdevices.Theymayinterferewithpropercooling.
Operatingenvironment
Theoptimalenvironmentinwhichtouseyourcomputeris10°C–35°C(50°F–95°F)withhumidityranging
between35%and80%.Ifyourcomputerisstoredortransportedintemperatureslessthan10°C(50°F),
allowthecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10°C–35°C(50°F–95°F)before
use.Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowyourcomputertorisetoan
optimaloperatingtemperaturebeforeusecouldresultinirreparabledamagetoyourcomputer.
Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,and
microwaveovenawayfromyourcomputerbecausethestrongmagneticfieldsgeneratedbythese
appliancescandamagethemonitoranddataonthestoragedrive.
Donotplaceanybeveragesontopoforbesidethecomputerorotherconnecteddevices.Ifliquidisspilled
onorinthecomputeroraconnecteddevice,ashortcircuitorotherdamagemightoccur.
Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.
Lasercompliancestatement
CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:
•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.
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DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:
Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.
Powersupplystatement
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached.
Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwithoneoftheseparts,
contactaservicetechnician.
Cleaningandmaintenance
Keepyourcomputerandworkspaceclean.Shutdownthecomputerandthendisconnectthepower
cordbeforecleaningthecomputer.Donotsprayanyliquiddetergentdirectlyonthecomputeroruse
anydetergentcontainingflammablematerialtocleanthecomputer.Spraythedetergentonasoftcloth
andthenwipethecomputersurfaces.
©CopyrightLenovo2015
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viiiThinkCentreM73pUserGuide
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Chapter1.Productoverview
Thischapterprovidesinformationaboutthefollowingtopics:
•“Hardwarelocations”onpage1
•“Features”onpage8
•“Specifications”onpage12
•“Programs”onpage12
Hardwarelocations
Thissectionprovidesinformationaboutthelocationsofyourcomputerhardware.
Note:Thecomputerhardwaremightlookslightlydifferentfromtheillustrations.
Frontview
Figure1.Frontview
1Storagedriveactivityindicator
3Powerbutton
5Cardreaderslot(availableonsomemodels)6USB2.0connector
©CopyrightLenovo2015
2Powerindicator
4Opticaldriveeject/closebutton(availableonsome
models)
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7Microphoneconnector8Headphoneconnector
9USB2.0connector
•Cardreaderslot
Usedtoholdacard-shapedstoragemediumsothatthecardreadercanreadthedataonthestorage
medium.
•Headphoneconnector
Usedtoconnectheadphonestoyourcomputer.
•Microphoneconnector
Usedtoconnectamicrophonetoyourcomputer.Youcanusethemicrophonetorecordsoundsoruse
speech-recognitionsoftware.
•Opticaldriveeject/closebutton
Usedtoejectthetrayoftheopticaldrivefromthedrive.Afteryouinsertadiscintothetray,press
theeject/closebuttontoclosethetray.
•Powerbutton
Usedtoturnonyourcomputer.Y oualsocanusethepowerbuttontoturnoffyourcomputeronlywhen
youcannotuseanyMicrosoft
®
Windows
®
shutdownproceduretoturnoffyourcomputer.
•Powerindicator
Whentheindicatorison,thecomputerison.
•Storagedriveactivityindicator
Whentheindicatorison,thestoragedrivesareinuse.
•USB2.0connector
UsedtoconnectadevicethatrequiresaUSB2.0connection,suchasakeyboard,amouse,ascanner,a
printer,orapersonaldigitalassistant(PDA).
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Rearview
Figure2.Rearview
1Powercordconnector
3VGAconnector4PS/2mouseconnector(availableonsomemodels)
5DisplayPort
7USB3.0connectors(4)8USB2.0connectors(2)
9Ethernetconnector10Microphoneconnector
11Audioline-outconnector12Audioline-inconnector
13PCI/PCI-Expresscardarea(differentcardsprovide
®
connectors(2)6PS/2keyboardconnector(availableonsomemodels)
2Serialconnector
14Serialconnector(availableonsomemodels)
differentconnectors)
15Security-lockslot16Cable-lockslots(2)
17Padlockloop
Note:Adiscretegraphicscard,networkinterfacecard,oraudiocardmightbeinstalledinthePeripheral
ComponentInterconnect(PCI)orPCIExpresscardarea.Ifsuchacardisinstalled,ensurethatyouusethe
connectorsonthecardinsteadofthecorrespondingconnectorsonthecomputer.
•Audioline-inconnector
Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereosystem.Whenyouattach
anexternalaudiodevice,acableisconnectedbetweentheaudioline-outconnectorofthedevice
andtheaudioline-inconnectorofthecomputer.
Chapter1.Productoverview3
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•Audioline-outconnector
Usedtosendaudiosignalsfromthecomputertoexternaldevices,suchaspoweredstereospeakers,
headphones,ormultimediakeyboards.Toattachastereosystemorotherexternalrecordingdevice,a
cableisconnectedbetweentheaudioline-inconnectorofthedeviceandtheaudioline-outconnector
ofthecomputer.
Note:Ifyourcomputerhasbothanaudioline-outconnectorandaheadsetconnectororheadphone
connector,alwaysusetheheadsetconnectororheadphoneconnectorforearphones,headphones,ora
headset.However,aheadphoneconnectordoesnotsupportthemicrophoneofaheadset.
•Cable-lockslots
Forinformation,see“Attachingacablelock”onpage31
.
•DisplayPortconnector
Usedtoconnectahigh-performancemonitor,adirect-drivemonitor,orotherdevicesthatusea
DisplayPortconnector.
•Ethernetconnector
UsedtoconnectanEthernetcableforalocalareanetwork(LAN).
Note:TooperatethecomputerwithinFederalCommunicationsCommission(FCC)ClassBlimits,usea
Category5eorbetterEthernetcable.
•Microphoneconnector
Usedtoconnectamicrophonetoyourcomputerwhenyouwanttorecordsoundorifyouuse
speech-recognitionsoftware.
•Padlockloop
Forinformation,see“Lockingthecomputercover”onpage29
.
•PCI/PCI-Expresscardarea(differentcardsprovidedifferentconnectors)
Toimprovetheoperatingperformanceofyourcomputer,youcanconnectPCI/PCI-Expresscardsinto
thisarea.Dependingonyourcomputermodel,theconnectorsinthisareamightvary.
•Powercordconnector
Usedtoconnectthepowercordtoyourcomputerforpowersupply.
•PS/2keyboardconnector
UsedtoconnectakeyboardthatusesaPersonalSystem/2(PS/2)keyboardconnector.
•PS/2mouseconnector
Usedtoconnectamouse,atrackball,orotherpointingdevicesthatuseaPS/2mouseconnector.
•Serialconnector
Usedtoconnectanexternalmodem,aserialprinter,orotherdevicesthatusea9-pinserialconnector.
•Security-lockslot
Forinformation,see“AttachingaKensington-stylecablelock”onpage30.
•USB2.0connector
UsedtoconnectadevicethatrequiresaUSB2.0connection,suchasakeyboard,amouse,ascanner,a
printer,orapersonaldigitalassistant(PDA).
•USB3.0connector
UsedtoconnectadevicethatrequiresaUSB2.0orUSB3.0connection,suchasakeyboard,amouse,a
scanner,aprinter,oraPDA.
•VGAconnector
Usedtoconnectavideographicsarray(VGA)monitororotherdevicesthatuseaVGAconnector.
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Computercomponents
Note:Dependingonyourcomputermodel,someofthefollowingcomponentsmightnotbeavailable.
Figure3.Computercomponents
1Computercover
3Systemboard
5Microprocessor6Memorymodule
7Opticaldrive8Cardreader
9FrontaudioandUSBassembly10Coin-cellbattery
11FrontWi-Fiantenna12Internalspeaker
13Thermalsensor14Wi-Ficard
15Wi-Ficardadapter
17RearWi-Fiantenna
19Rearfan
21Frontbezel
2Powersupplyassembly
4Heatsinkandfanassembly
16PCIExpresscard
18Coverpresenceswitch(Intrusionswitch)
20Storagedrives(2)
Chapter1.Productoverview5
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Partsonthesystemboard
Note:Forthepartsthataredisplayedonthefollowingfigurebutnotintroducedinthefollowingtable,see
“Frontview”onpage1and“Rearview”onpage3.
Figure4.Partsonthesystemboard
1PS/2keyboardandmouseconnector24-pinpowerconnector(forconnectingpowersupply
assembly)
3Microprocessorfanconnector
5Memoryslot2(DIMM2)6Memoryslot3(DIMM3)
7Memoryslot4(DIMM4)
94-pinpowerconnectors(2)(forconnecting
4Memoryslot1(DIMM1)
8Thermalsensorconnector
1014-pinpowerconnector
storagedrives)
11eSATAconnector
13SATA3.0connectors(3)
15FrontUSBconnector2(forconnectingUSB
12Parallelconnector
14Frontpanelboardconnector
16Cardreaderconnector
ports1and2onthefrontbezel)
17ClearCMOS(ComplementaryMetalOxide
18Serialconnector
Semiconductor)/Recoveryjumper
19Internalspeakerconnector20Frontaudioconnector
21PCIcardslot22PCIExpresscardslot(physicallinkwidthx16;negotiable
linkwidthx4,x1)
23PCIExpressx1cardslot24PCIExpressx16graphicscardslot
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25Systemfanconnector26Coverpresenceswitchconnector(Intrusionswitch
connector)
27Coin-cellbattery
Chapter1.Productoverview7
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Machinetypeandmodellabel
Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine
typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.
Themachinetypeandmodellabelisattachedonthebottomofyourcomputerasshown.
Figure5.Machinetypeandmodellabel
Features
Thecomputerfeaturesintroducedinthissectionapplytovariousmodels.
Informationaboutyourcomputer
•Toviewbasicinformation(suchasmicroprocessorandmemoryinformation)aboutyourcomputer,
dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:Right-clickComputer,andthenclickProperties.
–ForWindows10:ClickSettings➙System➙About.
•Toviewdetailedinformationaboutthedevices(suchastheopticaldriveandnetworkadapters)onyour
computer,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen
clickProperties.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDeviceManager.Typetheadministratorpasswordorprovideconfirmationifprompted.
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Preinstalledoperatingsystem
YourcomputerispreinstalledwithWindows7orWindows10operatingsystem.Additionaloperating
systemsmightbeidentifiedbyLenovoascompatiblewithyourcomputer.T odetermineifanoperating
systemhasbeencertifiedortestedforcompatibility,checktheWebsiteoftheoperatingsystemprovider.
ForinformationaboutWindows8.1operatingsystem,refertotheWindows8.1ProductGuideatthe
followingWebsite:
http://www.microsoft.com
Powersupply
Yourcomputercomeswithoneofthefollowingpowersupplies:
•180-wattautomaticvoltage-sensingpowersupply
•280-wattautomaticvoltage-sensingpowersupply
Note:Ifadiscretegraphicscardisinstalledonyourcomputer,a280-wattautomaticvoltage-sensing
powersupplyisrequired.
Storagedrives
Yourcomputersupportsuptotwostoragedrives(harddiskdrives,hybriddrives,orsolid-statedrives).
Toviewtheamountofstoragedrivespace,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthenclick
Manage.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDiskManagement.
Videofeatures
•Theintegratedgraphicscardsupportsthefollowingdisplayconnectorsonyourcomputer:
–DisplayPortconnector
–VGAconnector
•Thediscretegraphicscard,whichisavailableonsomemodels,providesenhanceddisplaycapability
andexperience.
Audiofeatures
Theintegratedaudiocardsupportsthefollowingaudioconnectorsanddevicesonyourcomputer:
•Audioline-inconnector
•Audioline-outconnector
•Headphoneconnector
•Internalspeaker(availableonsomemodels)
•Microphoneconnector
Input/Output(I/O)features
•Serialconnector
•Audioconnectors(audioline-inconnector,audioline-outconnector,headphoneconnector,internal
speaker(availableonsomemodels)andmicrophoneconnector)
•Cardreaderslot(availableonsomemodels)
Chapter1.Productoverview9
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•Displayconnectors(DisplayPortconnectorandVGAconnector)
•Ethernetconnector
•PS/2keyboardconnector(availableonsomemodels)
•PS/2mouseconnector(availableonsomemodels)
•USBconnectors
Expansion
•Cardreader(availableonsomemodels)
•Opticaldrive(availableonsomemodels)
•Storagedrivebay
•Memoryslots
•PCIcardslot
•PCIExpressx1cardslot
•PCIExpressx16graphicscardslot
•PCIExpresscardslot(physicallinkwidthx16;negotiablelinkwidthx4,x1)
Networkfeatures
•EthernetLAN
–TheintegratednetworkinterfacecardsupportstheEthernetconnectoronyourcomputer.
–Thediscretenetworkinterfacecard,whichisavailableonsomemodels,providesanadditional
Ethernetconnector.
•WirelessLAN(availableonsomemodels)
•Bluetooth(availableonsomemodels)
Securityfeatures
Formoreinformation,seeChapter4“Security”onpage29.
Systemmanagementfeatures
•Abilitytostorepower-onself-test(POST)hardwaretestresults
•DesktopManagementInterface(DMI)
DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall
aspectsofacomputer.Theinformationincludesprocessortype,installationdate,connectedprintersand
otherperipherals,powersources,maintenancehistory,andsoon.
•ErPLPScompliancemode
Theenergy-relatedproductsdirective(ErP)lowestpowerstate(LPS)compliancemodereducesthe
consumptionofelectricitywhenyourcomputerisinsleeporoffmode.Formoreinformation,see
“EnablingordisablingErPLPScompliancemode”onpage36
.
•IntelligentCoolingEngine(ICE)
TheIntelligentCoolingEngineisasystemthermalmanagementsolutionthatenablesyourcomputer
torunwithbetterthermalandacousticperformance.TheICEfunctionalsomonitorsthethermal
performanceofyourcomputertoidentifythermalproblems.Formoreinformation,see“ChangingICE
PerformanceMode”onpage36and“EnablingordisablingtheICEThermalAlertfeature”onpage37.
•Intel
®
StandardManageability
IntelStandardManageabilityishardware-andfirmware-basedtechnologythatmakescomputerseasier
andlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.
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•IntelActiveManagementT echnology(AMT)(availableonsomemodels)
IntelActiveManagementTechnologyishardware-andfirmware-basedtechnologythatmakescomputers
easierandlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.
•IntelMatrixStorageManager
IntelMatrixStorageManagerisadevicedriverthatprovidessupportforSerialAdvancedTechnology
Attachment(SATA)RedundantArrayofIndependentDisks(RAID)5arraysandSATARAID10arrayson
specificIntelchipsetsystemboardstoenhanceharddiskperformance.
•PrebootExecutionEnvironment(PXE)
PrebootExecutionEnvironmentenablescomputerstostartthroughanetworkinterfaceindependentof
datastoragedrives(suchasharddiskdrives)orinstalledoperatingsystems.
•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware
TheSMBIOSspecificationdefinesdatastructuresandaccessmethodsthatcanbeusedtoread
managementdatastoredintheBIOSofacomputer.
•WakeonLAN
WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon
orwokenupbyanetworkmessage.Themessageusuallyissentbyaprogramrunningonanother
computeronthesameLAN.
•WakeonRing
WakeonRing,sometimesreferredtoasWakeonModem,isaspecificationthatallowssupported
computersanddevicestoresumefromsleeporhibernationmode.
•WindowsManagementInstrumentation(WMI)
WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan
operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotification.
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Specifications
Thissectionliststhephysicalspecificationsforyourcomputer.
Dimensions
Width:160mm(6.3inches)
Height:388mm(15.3inches)
Depth:422mm(16.6inches)
Weight
Maximumconfigurationasshipped:7.5kg(16.5lb)
Environment
•Airtemperature:
Operating:From10°C(50°F)to35°C(95°F)
Storageinoriginalshippingpackage:From-40°C(-40°F)to60°C(140°F)
Storagewithoutpackage:From-10°C(14°F)to60°C(140°F)
•Humidity:
Operating:20%–80%(non-condensing)
Storage:20%–90%(non-condensing)
•Altitude:
Operating:From-15.2m(-50ft)to3048m(10000ft)
Storage:From-15.2m(-50ft)to10668m(35000ft)
Electricalinput
Inputvoltage:From100Vacto240Vac
Inputfrequency:50/60Hz
Programs
Thissectionprovidesinformationabouttheprogramsonyourcomputer.
Accessingaprogramonyourcomputer
Note:ForWindows7,dependingonyourcomputermodel,someoftheLenovoprogramsmightbereadyto
beinstalled,soyouneedtoinstallthemmanually.Then,youcanaccessandusetheseprograms.
Toaccessaprogramonyourcomputer,dooneofthefollowing:
•FromWindowsSearch:
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthentypetheprogramname
intothesearchbox.
–ForWindows10:TypetheprogramnameintothesearchboxnexttotheStartbutton.
2.Inthesearchresults,clickthenameofthedesiredprogramtolaunchtheprogram.
•FromtheStartmenuorControlPanel:
1.ClicktheStartbuttontoopentheStartmenu.Then,clickthenameofthedesiredprogramto
launchtheprogram.
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2.Iftheprogramnameisnotdisplayed,clickAllProgramsforWindows7orAllappsforWindows
10todisplaytheprogramlist.Fromthelistorafolderinthelist,clickthenameofthedesired
programtolaunchtheprogram.
3.IftheprogramnameisnotdisplayedontheStartmenu,accesstheprogramfromControlPanel.
a.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanelontheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclick
ControlPanel.
b.ViewControlPanelusingLargeiconsorSmallicons,andthenclickthenameofthedesired
programtolaunchtheprogram.
Installingaprogramthatisreadytobeinstalled
Toinstallaprogramthatisreadytobeinstalled,dothefollowing:
1.OpentheLenovoThinkVantage
®
Toolsprogram.See“Accessingaprogramonyourcomputer”on
page12.
2.ViewtheprogramiconsusingTiles.
3.Followtheinstructionsundergreyed-outiconstolocatetheiconforthedesiredprogram.Then,
double-clicktheicontoinstalltheprogram.
AnintroductiontoLenovoprograms
ThissectionprovidesinformationaboutthemajorLenovoprogramsavailableonyouroperatingsystem.
Note:Dependingonyourcomputermodel,someofthefollowingprogramsmightnotbeavailable.
•ForWindows7only:
–CreateRecoveryMedia
TheCreateRecoveryMediaprogramenablesyoutorestoreonlytheCdriveortheentirestorage
drivetothefactory-defaultsettings.
–FingerprintManagerProorThinkVantageFingerprintSoftware
TheFingerprintManagerProorThinkVantageFingerprintSoftwareprogramenablesyoutousea
fingerprintreader.Theintegratedfingerprintreaderprovidedonsomekeyboardsenablesyoutoenroll
yourfingerprintandassociateitwithyourpower-onpassword,harddiskpassword,andWindows
password.Asaresult,fingerprintauthenticationcanreplacepasswordsandenablesimpleandsecure
useraccess.
–LenovoPowerENGAGE
TheLenovoPowerENGAGEprogramenablesyoutoregisteryourcomputerwithLenovo.
–PasswordManager
ThePasswordManagerprogramautomaticallycapturesandfillsinauthenticationinformationfor
WindowsprogramsandWebsites.
–PowerManager
ThePowerManagerprogramprovidesconvenient,flexible,andcompletepowermanagementfor
yourcomputer.Itenablesyoutoadjustyourcomputerpowersettingstoachievethebestbalance
betweenperformanceandpowersaving.
–RescueandRecovery
®
TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolution.Itincludesaset
ofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystem
crashes,evenifyoucannotstarttheWindowsoperatingsystem.
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–SystemUpdate
TheSystemUpdateprogramprovidesregularaccesstothesystemupdatesforyourcomputer,such
asdevicedriverupdates,softwareupdates,andBIOSupdates.Theprogramgathersinformationfrom
theLenovoHelpCenteraboutnewupdatesforyourcomputer,thensortsanddisplaystheupdatesfor
downloadandinstallation.Y ouhavecompletecontrolofwhichupdatestodownloadandinstall.
•ForWindows10only:
–LenovoCompanion
Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessandunderstand.WithLenovo
Companion,theyare.UseLenovoCompaniontodothefollowing:
–Optimizeyourcomputer’sperformance,monitoryourcomputer’shealth,andmanageupdates.
–Accessyouruserguide,checkwarrantystatus,andviewaccessoriescustomizedforyourcomputer.
–Readhow-toarticles,exploreLenovoforums,andstayup-to-dateontechnologynewswitharticles
andblogsfromtrustedsources.
LenovoCompanionisfilledwithexclusiveLenovocontenttohelpyoulearnmoreaboutwhatyou
candowithyourcomputer.
–LenovoID
TheLenovoIDprogramenablesyoutocreateyourLenovoIDandaccessallsupportedLenovo
programsandwebportalswithsinglesign-on.
•ForWindows7andWindows10:
–LenovoBluetoothLock
TheLenovoBluetoothLockprogramenablesyoutouseaBluetoothdevice(suchasyoursmartphone)
asaproximity-basedunitforlockingorunlockingyourcomputerautomatically.Bydetectingthe
distancebetweenyourcomputerandthepredefinedBluetoothdevicethatyouarecarrying,theLenovo
BluetoothLockprogramautomaticallylocksyourcomputerwhenyouwalkawayandunlocksyour
computerwhenyoucomeback.Thisisasimplewaytoprotectyourcomputeragainstunauthorized
accessincasethatyouforgettolockyourcomputer.
–LenovoDeviceExperienceorLenovoPCExperience
TheLenovoDeviceExperienceorLenovoPCExperienceprogramhelpsyouworkmoreeasilyand
securely.TheprogramprovideseasyaccesstoLenovoThinkVantageToolsorLenovoTools,important
settingsandinformationaboutyourcomputer,theLenovoSupportWebsite,andsoon.
–LenovoSolutionCenter
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,
alongwithhintsandtipsformaximumsystemperformance.
–PCCloudManager
ThePCCloudManager(PCM)programisabrowser-basedsolutionforclient-computermanagement.
ThePCMprogramhastwocomponents:PCMServerandPCMClient.PCMServerisinstalledon
thecomputer,wheretheadministratorperformsmanagementwork,suchaspowermanagement
andsecuritymanagement.PCMClientisinstalledontheclientcomputerstobemanaged.The
administratorcanlogintoPCMServertomanagecomputerswithPCMClientinstalled,throughthe
InternetWebbrowser.
–REACHitorLenovoReach
TheREACHitorLenovoReachprogramenhancesyourcloudexperience.Thisprogramkeepsyou
connectedatalltimesandenablesyoutoaccessallyourfavoriteitemsfrompersonalcomputers,
smartphones,ortablets.Asaresult,youcanaccess,edit,andshareyourfilesfromanywhere.Y ou
alsocanaddyourfavoriteWebservicestoyourclouddesktopandstaylogged-intoWebsiteswith
thecloudpasswordmanager.
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–SHAREitorLenovoSHAREit
TheSHAREitorLenovoSHAREitprogramprovidesaquickandeasywaytosharefilesandfolders
amongcomputers,smartphones,tablets,orsmartTVswiththeAndroidortheWindowsoperating
systeminstalled.SHAREitorLenovoSHAREitusesanytypeofnetworkorevennonetworkatallto
sharefilesandfolders.
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Chapter2.Usingyourcomputer
Thischaptercontainsthefollowingtopics:
•“Registeringyourcomputer”onpage17
•“Settingthecomputervolume”onpage17
•“AddinganicontotheWindowsnotificationarea”onpage17
•“Usingadisc”onpage17
•“Connectingtoanetwork”onpage19
Registeringyourcomputer
WhenyouregisteryourcomputerwithLenovo,youenterrequiredinformationintoaLenovodatabase.The
informationenablesLenovotocontactyouwhenthereisarecallorothersevereproblemandprovide
quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.
ToregisteryourcomputerwithLenovo,ensurethatyourcomputerisconnectedtotheInternet.Then,goto
http://www.lenovo.com/registerandfollowtheinstructionsonthescreen.
Settingthecomputervolume
Tosetthecomputervolume,dothefollowing:
1.ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage17.
2.Followtheinstructionsonthescreentoadjustthevolume.Clickthespeakericontomutetheaudio.
AddinganicontotheWindowsnotificationarea
ToaddanicontotheWindowsnotificationarea,dothefollowing:
1.Clickthearrownexttothenotificationareatoviewhiddenicons.Then,clickthedesirediconand
dragittothenotificationarea.
2.Iftheiconisnotdisplayed,turnontheicon.
a.ClicktheStartbuttontoopentheStartmenu.
b.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,and
thenclickNotificationAreaIcons➙T urnsystemiconsonoroff.
•ForWindows10:ClickSettings➙System➙Notifications&actions➙T urnsystemicons
onoroff.
c.Turnonthedesiredicon.
3.IftheiconisstillnotdisplayedintheWindowsnotificationarea,repeatstep1.
Usingadisc
Thissectionprovidesinformationaboutusingadiscandtheopticaldrive.
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Guidelinesaboutusingtheopticaldrive
Whenusingtheopticaldrive,followtheseguidelines:
•Donotplacethecomputerinalocationwherethedriveisexposedtoanyofthefollowingconditions:
–Hightemperature
–Highhumidity
–Excessivedust
–Excessivevibrationorsuddenshock
–Aninclinedsurface
–Directsunlight
•Donotinsertanyobjectotherthanadiscintothedrive.
•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.
•Beforemovingthecomputer,removethediscfromthedrive.
Handlingandstoringadisc
Whenhandlingandstoringadisc,followtheseguidelines:
•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.
•Toremovedustorfingerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping
thediscinacirculardirectionmightcauselossofdata.
•Donotwriteorstickpaperonthedisc.
•Donotscratchormarkthedisc.
•Donotplaceorstorethediscindirectsunlight.
•Donotusebenzene,thinners,orothercleanerstocleanthedisc.
•Donotdroporbendthedisc.
Playingandremovingadisc
Toplayadisc,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides
outofthedrive.
2.Insertadiscintothetray.Someopticaldrivehasasnaphubinthecenterofthetray.Ifyourdrivehasa
snaphub,supportthetraywithonehandandthenpushcenterofthediscuntilitsnapsintoplace.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.Thediscplayer
programstartsautomatically.Formoreinformation,refertothehelpsystemofthediscplayerprogram.
Toremoveadiscfromtheopticaldrive,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides
outofthedrive.
2.Carefullyremovethediscfromthetray.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.
Note:Ifthetraydoesnotslideoutofthedrivewhenyoupresstheeject/closebutton,turnoffyourcomputer.
Then,insertastraightenedpaperclipintotheemergency-ejectholeadjacenttotheeject/closebutton.
Usetheemergencyejectonlyinanemergency.
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Recordingadisc
Ifyouropticaldrivesupportsrecording,youcanrecordadisc.
RecordingadiscusingWindowstools
TorecordadiscusingWindowstools,dooneofthefollowing:
•BurnadiscusingtheAutoPlaywindow.
1.Ensurethatthediscisplayedautomatically.
a.ClicktheStartbuttontoopentheStartmenu.
b.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,
andthenclickAutoPlay.
–ForWindows10:ClickSettings➙Devices➙AutoPlay.
c.SelectorturnonUseAutoPlayforallmediaanddevices.
2.Insertarecordablediscintotheopticaldrivethatsupportsrecording.TheAutoPlaywindowopens.
3.Followtheinstructionsonthescreen.
•BurnadiscusingWindowsMedia
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.OpenWindowsMediaPlayer.See“Accessingaprogramonyourcomputer”onpage12.
3.Followtheinstructionsonthescreen.
•BurnadiscfromanISOfile.
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.Double-clicktheISOfile.
3.Followtheinstructionsonthescreen.
®
Player.
Recordingadiscusingpreinstalledprograms
Torecordadiscusingpreinstalledprograms,dothefollowing:
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.OpenthePowerDVDCreate,PowerProducer,orPower2Goprogram.See“Accessingaprogramon
yourcomputer”onpage12.
3.Followtheinstructionsonthescreen.
Connectingtoanetwork
Thissectionprovidesinformationaboutconnectingtoanetwork.Ifyoucannotconnectyourcomputertoa
network,see“Networkingproblems”onpage47.
ConnectingtoanEthernetLAN
YoucanconnectyourcomputertoanEthernetLANbyconnectinganEthernetcabletotheEthernet
connector.
DANGER
Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.
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ConnectingtoawirelessLAN
YoucanconnectyourcomputertoawirelessLANwithouttheuseofanEthernetcablebutbymeansof
radiowavesonly.
Note:ThewirelessLANfeatureissupportedonlyonsomemodels.
Toestablishawireless-LANconnection,dothefollowing:
1.EnsurethatawirelessLANisavailableandthewirelessLANfeatureonyourcomputerisworking.
2.Clickthewireless-network-connection-statusiconintheWindowsnotificationareatodisplayavailable
wirelessnetworks.
Note:Ifthewireless-network-connection-statusiconisnotdisplayedintheWindowsnotificationarea,
addtheicontothenotificationarea.See“AddinganicontotheWindowsnotificationarea”onpage17
3.ClickawirelessLAN,andthenclickConnecttoconnectyourcomputertoit.Providerequired
informationifneeded.
ConnectingtoaBluetooth-enableddevice
Bluetoothisashort-rangewirelesscommunicationstechnology.UseBluetoothtoestablishawireless
connectionbetweenyourcomputerandanotherBluetooth-enableddevicewithinadistanceofabout10
m(32.8ft).
Note:TheBluetoothfeatureissupportedonlyonsomemodels.
.
ToconnecttoaBluetooth-enableddevice,dothefollowing:
1.EnsurethattheBluetoothfeatureonyourcomputerisworkingandtheBluetooth-enableddeviceis
locatedwithinadistanceofabout10m(32.8ft)fromyourcomputer.
2.ClicktheBluetoothiconintheWindowsnotificationareaonthetaskbar.Then,clickAddaDeviceand
followtheinstructionsonthescreen.
Note:IftheBluetoothiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage17.
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Chapter3.Youandyourcomputer
Thischaptercontainsthefollowingtopics:
•“Arrangingyourworkspace”onpage21
•“Accessibilityinformation”onpage22
•“Cleaningyourcomputer”onpage25
•“Maintenance”onpage25
•“Movingyourcomputer”onpage27
Arrangingyourworkspace
Arrangeyourworkspacetosuityourneedsandthekindofworkyoudo.Thissectionprovidesinformation
aboutthefactorsthataffectthewayyouarrangeyourworkspace.
Glareandlighting
Positionthemonitortominimizeglareandreflectionsfromoverheadlights,windows,andotherlightsources.
Reflectedlightfromshinysurfacescancauseannoyingreflectionsonyourscreen.Whenpossible,place
themonitoratrightanglestowindowsandotherlightsources.Ifnecessary,reduceoverheadlighting
byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,usecurtains
orblindstoblockthesunlight.Y oucanadjustthebrightnessandcontrastcontrolsonthemonitorasthe
roomlightingchangesthroughouttheday.
Whereitisimpossibletoavoidreflectionsortoadjustthelighting,anantiglarefilterplacedoverthescreen
mightbehelpful.However,thesefiltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter
youhaveexhaustedothermethodsofreducingglare.
Aircirculation
Yourcomputerproducesheat.Thecomputerhasafanthatpullsinfreshairandforcesouthotairthrough
theairvents.Blockingtheairventscancauseoverheating,whichmightresultinamalfunctionordamage.
Positionthecomputersothatnothingblockstheairvents;usually,51mm(2inches)ofairspaceissufficient.
Ensurethattheventedairisnotblowingonpeople.
Electricaloutletlocationsandcablelengths
Thefollowingfactorsmightdeterminethefinalplacementofyourcomputer:
•Locationsofelectricaloutlets
•Lengthofpowercordsorpoweradapters
•Lengthofthecablesthatareconnectedtootherdevices
Formoreinformationaboutpowercordsorpoweradapters,see“Powercordsandpoweradapters”on
pageiv
.
Comfort
Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyoufindaposition
thatsuitsyoubest.Thefollowingfiguresetsanexampleforyourreference.
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•Screenposition:Keepthescreenatacomfortableviewingdistance,usually51-61cm(20-24inches).
Then,adjustthescreensothatthetopofthescreenisatorslightlybeloweyelevelandyoucanviewit
withouttwistingyourbody.
•Chairposition:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechair
adjustmentstobestsuityourdesiredposture.
•Headposition:Keepyourheadandneckinacomfortableandneutral(verticalorupright)position.
•Armandhandpositions:Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)
position.Typewithasofttouchwithoutpoundingthekeys.
•Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.
Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfortcausedbylongperiodsof
workinginthesameposition.Frequent,shortbreaksfromyourworkalsohelptopreventminordiscomfort
associatedwithyourworkingposture.
Accessibilityinformation
Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater
accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget
themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation
fromthefollowingWebsite:
http://www.lenovo.com/accessibility
Keyboardshortcuts
Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.
Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.
KeyboardshortcutFunction
Windowslogokey+U
RightShiftforeightseconds
ShiftfivetimesTurnonorturnoffStickyKeys
NumLockforfivesecondsTurnonorturnoffToggleKeys
LeftAlt+LeftShift+NumLock
LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast
OpenEaseofAccessCenter
TurnonorturnoffFilterKeys
TurnonorturnoffMouseKeys
Formoreinformation,gotohttp://windows.microsoft.com/,andthenperformasearchusinganyofthe
followingkeywords:keyboardshortcuts,keycombinations,shortcutkeys.
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EaseofAccessCenter
EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconfiguretheircomputersto
suittheirphysicalandcognitiveneeds.
TouseEaseofAccessCenter,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,and
thenclickEaseofAccessCenter.
•ForWindows10:ClickSettings➙EaseofAccess.
3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.
EaseofAccessCentermainlyincludesthefollowingtools:
•Magnifier
Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee
theitemsbetter.
•Narrator
Narratorisascreenreaderthatreadsaloudwhatisdisplayedonthescreenanddescribeseventssuchas
errormessages.
•On-ScreenKeyboard
Ifyouprefertotypeorenterdataintoyourcomputerusingamouse,joystick,orotherpointingdevice
insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual
keyboardwithallthestandardkeys.
•HighContrast
HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa
result,thoseitemsaremoredistinctandeasiertoidentify.
•Personalizedkeyboard
Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard
tocontrolthepointerandtypecertainkeycombinationseasier.
•Personalizedmouse
Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer
appearanceandmakeiteasiertomanagewindowswiththemouse.
SpeechRecognition
SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.
Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.
TouseSpeechRecognition,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickSpeech
Recognition.
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3.Followtheinstructionsonthescreen.
Screen-readertechnologies
Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems,
andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:
•UsingPDFswithscreenreaders:
http://www.adobe.com/accessibility.html?promoid=DJGVE
•UsingtheJAWSscreenreader:
http://www.freedomscientific.com/jaws-hq.asp
•UsingtheNVDAscreenreader:
http://www.nvaccess.org/
Screenresolution
Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour
computer.
Toadjustthescreenresolution,dothefollowing:
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickScreenresolution.
•ForWindows10:ClickDisplaysettings.OntheDisplaytab,clickAdvanceddisplaysettings.
3.Followtheinstructionsonthescreen.
Note:Settingtheresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.
Customizableitemsize
Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.
•Tochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.See“Easeof
AccessCenter”onpage23.
•Tochangetheitemsizepermanently,dothefollowing:
–Changethesizeofalltheitemsonyourscreen.
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickScreenresolution➙Maketextandotheritemslargerorsmaller.
–ForWindows10:ClickDisplaysettings.
3.Changetheitemsizebyfollowingtheinstructionsonthescreen.
4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.
–ChangethesizeoftheitemsonaWebpage.
PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to
reducethetextsize.
–Changethesizeoftheitemsonthedesktoporawindow.
Note:Thisfunctionmightnotworkonsomewindows.
Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.
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Industry-standardconnectors
Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.
Formoreinformationaboutthelocationandfunctionoftheconnectors,see“Hardwarelocations”on
page1.
TTY/TDDconversionmodem
Yourcomputersupportstheuseofatexttelephone(TTY)orthetelecommunicationsdeviceforthedeaf
(TDD)conversionmodem.ThemodemmustbeconnectedbetweenyourcomputerandaTTY/TDD
telephone.Then,youcantypeamessageonyourcomputerandsendittothetelephone.
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.
Cleaningyourcomputer
CAUTION:
Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnected
tothecomputer.
Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free
operation.Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.
Dustbuildupcompoundsproblemsassociatedwithglare,soremembertocleanthescreenperiodically.
Wipethescreensurfacegentlywithasoft,drycloth,orblowonthescreentoremovegritandotherloose
particles.Dependingonthetypeofthescreen,moistenasoft,lint-freeclothwithanLCDcleanerorliquid
glasscleanerandthenwipethescreensurface.
Maintenance
Withappropriatecareandmaintenance,yourcomputerwillserveyoureliably.Thissectionprovides
informationaboutmaintainingyourcomputersothatitcankeepworkingintoporder.
Basicmaintenancetips
Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:
•Keepyourcomputerinaclean,dryenvironment.Ensurethatthecomputerrestsonaflat,steadysurface.
•Donotcoveranyofairvents.Theseairventsprovideairflowtokeepyourcomputerfromoverheating.
•Keepfoodanddrinksawayfromallpartsofyourcomputer.Foodparticlesandspillsmightmakethe
keyboardandmousestickandunusable.
•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean
electricalhazard.
•Alwaysdisconnectapowercordbygraspingthepluginsteadofthecord.
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Goodmaintenancepractices
Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect
yourdata,andbepreparedincaseofacomputerfailure.
•Keepyourcomputersoftware,devicedrivers,andoperatingsystemup-to-date.See“Keepingyour
computercurrent”onpage26
•Emptyyourrecyclebinonaregularbasis.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.
•Cleanupfilesandfreeupstoragedrivespaceandmemoryspaceoccasionallytopreventperformance
problems.See“Performanceproblems”onpage49
•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates,
intermittentproblemsandwhatyoudidtoresolvethem,andotherissuesyoumighthaveexperienced.
Thecauseofaproblemmightbechangeinhardware,changeinsoftware,oranyotheractionsthatmight
havetakenplace.AlogbookcanhelpyouoraLenovotechniciandeterminethecauseofaproblem.
•Backupyourdataonthestoragedriveregularly.Youcanrestorethestoragedrivefromabackup.
Tobackupyourdata,dooneofthefollowing:
–ForWindows7:OpentheRescueandRecoveryprogram.See“Accessingaprogramonyour
computer”onpage12
oftheprogram.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl
Panel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickFileHistory.Followthe
instructionsonthescreen.
•Createarecoverymediumasearlyaspossible.Y oucanusetherecoverymediumtorecoveryour
operatingsystemevenifWindowsfailstostartup.
Tocreatearecoverymedium,dooneofthefollowing:
.
.
.Formoreinformationaboutbackingupyourdata,refertothehelpsystem
–ForWindows7:OpentheCreateRecoveryMediaprogram.See“Accessingaprogramonyour
computer”onpage12
systemoftheprogram.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl
Panel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickRecovery.Followthe
instructionsonthescreen.
•ForWindows7,createarescuemediumasearlyaspossible.Youcanusetherescuemediumto
recoverfromfailuresthatpreventyoufromgainingaccesstotheRescueandRecoveryworkspace
onyourstoragedrive.
Tocreatearescuemedium,opentheRescueandRecoveryprogram.See“Accessingaprogramonyour
computer”onpage12
oftheprogram.
.Formoreinformationaboutcreatingarecoverymedium,refertothehelp
.Formoreinformationaboutcreatingarescuemedium,refertothehelpsystem
Keepingyourcomputercurrent
Inmostcases,itisagoodpracticetohavethemostup-to-dateoperatingsystemupdatepatches,software
programs,anddevicedrivers.Thissectionprovidesinformationabouthowtogetthelatestupdatesforyour
computer.
Gettingthelatestdevicedrivers
Attention:Reinstallingdevicedriverswillchangethecurrentconfigurationofyourcomputer.
Togetthelatestdevicedriversforyourcomputer,dooneofthefollowing:
•Downloadthedevicedriversthatarepreinstalledonyourcomputer.Gotohttp://www.lenovo.com/drivers.
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•UsetheLenovoprogramorWindowsUpdate.See“Gettingthelatestsystemupdates”onpage27.
Note:ThedevicedriversprovidedbyWindowsUpdatemightnotbetestedbyLenovo.Itisrecommended
thatyougetdevicedriversfromLenovo.
Gettingthelatestsystemupdates
Togetthelatestsystemupdatesforyourcomputer,ensurethatyourcomputerisconnectedtotheInternet
anddooneofthefollowing:
•UseoneofthefollowingLenovoprogramstogetthesystemupdates,suchasdevicedriverupdates,
softwareupdates,andBIOSupdates:
–ForWindows7:UsetheSystemUpdateprogram.
–ForWindows10:UsetheLenovoCompanionprogram.
ToopentheSystemUpdateorLenovoCompanionprogram,see“Accessingaprogramonyourcomputer”
onpage12
•UseWindowsUpdatetogetthesystemupdates,suchassecurityfixes,newversionsofWindows
components,anddevicedriverupdates.
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,and
–ForWindows10:ClickSettings➙Update&security➙WindowsUpdate.
3.Followtheinstructionsonthescreen.
.Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
thenclickWindowsUpdate.
Movingyourcomputer
Beforemovingyourcomputer,takethefollowingprecautions:
1.Backupyourdataonthestoragedrive.See“Goodmaintenancepractices”onpage26.
2.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
3.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare
usingdifferentcartons,cushiontheunitstoavoiddamage.
Movingyourcomputertoanothercountryorregion
Whenyoumoveyourcomputertoanothercountryorregion,youmusttakelocalelectricalstandardsinto
consideration.Ifthelocalelectricaloutletstyleisdifferentfromthetypeyouarecurrentlyusing,contactthe
LenovoCustomerSupportCentertopurchaseeitheranelectricalplugadapteroranewpowercord.Fora
listofLenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Ifyoucannotfindthe
supporttelephonenumberforyourcountryorregion,contactyourLenovoreseller.
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Chapter4.Security
Thischaptercontainsthefollowingtopics:
•“Lockingyourcomputer”onpage29
•“ViewingandchangingsecuritysettingsintheSetupUtilityprogram”onpage31
•“Preventingunauthorizedaccesstoyourcomputer”onpage31
•“Usingfingerprintauthentication”onpage32
•“Usingandunderstandingfirewalls”onpage32
•“Protectingdataagainstviruses”onpage32
•“ComputraceAgentsoftwareembeddedinfirmware”onpage33
•“TrustedPlatformModule(TPM)”onpage33
Lockingyourcomputer
Thissectionprovidesinformationaboutlockingyourcomputerwiththelockingdevicestokeepyour
computersafe.
Lockingthecomputercover
Lockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyour
computer.Yourcomputercomeswithapadlockloopsothatthecomputercovercannotberemoved
whenapadlockisinstalled.
Figure6.Installingapadlock
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AttachingaKensington-stylecablelock
YoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanent
fixture.Thecablelockconnectstothesecurity-lockslotattherearofyourcomputer.Dependingonthetype
selected,thecablelockcanbeoperatedwithakeyorcombination.Thecablelockalsolocksthebuttons
usedtoopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.You
canordersuchacablelockdirectlyfromLenovobysearchingforKensingtonat:
http://www.lenovo.com/support
Figure7.Kensington-stylecablelock
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Attachingacablelock
Acablelockcanbeusedtosecuredevices,suchasthekeyboardandthemouse,bylockingthedevice
cablestoyourcomputer.Thecablelockconnectstothecable-lockslotsontherearofyourcomputer.
Toinstallacablelock,dothefollowing:
1.Inserttheclip1intothecable-lockslot4.
2.Pullthecablesyouwanttolockthroughthedentsinthecablelock.
3.Presstheclip2intothecable-lockslot3untilitsnapsintoposition.
Figure8.Installingacablelock
ViewingandchangingsecuritysettingsintheSetupUtilityprogram
ToviewandchangesecuritysettingsintheSetupUtilityprogram,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.SelectSecurity.
3.Followtheinstructionsontherightsideofthescreentoviewandchangesecuritysettings.Youcan
referto“UsingtheSetupUtilityprogram”onpage35togetbasicinformationaboutsomemajor
securitysettings.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.
Preventingunauthorizedaccesstoyourcomputer
YoucanuseBIOSpasswordsandWindowsaccountstopreventunauthorizedaccesstoyourcomputerand
data.
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•TouseBIOSpasswords,see“UsingBIOSpasswords”onpage38.
•TouseWindowsaccounts,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel➙UserAccounts.
–ForWindows10:ClickSettings➙Accounts.
3.Followtheinstructionsonthescreen.
Usingfingerprintauthentication
Ifyourkeyboardhasafingerprintreader,youcanusefingerprintauthenticationtoreplacepasswordsfor
simpleandsecureuseraccess.T ousefingerprintauthentication,firstenrollyourfingerprintsandassociate
themwithyourpasswords(suchasthepower-onpassword,harddiskpassword,andWindowspassword).
Usethefingerprintreaderandthefingerprintprogramtocompletethisprocedure.
Tousefingerprintauthentication,dooneofthefollowing:
•ForWindows7:UsetheFingerprintManagerProorThinkVantageFingerprintSoftwareprogramprovided
byLenovo.T oopentheprogram,see“Accessingaprogramonyourcomputer”onpage12
informationaboutusingtheprogram,refertothehelpsystemoftheprogram.
•ForWindows10:UsethefingerprinttoolprovidedbyWindows.ClicktheStartbuttontoopentheStart
menu,andthenclickSettings➙Accounts➙Sign-inoptions.Followtheinstructionsonthescreen.
.Formore
Tousethefingerprintreader,refertothedocumentationshippedwiththefingerprintkeyboardorlocatedon
theLenovoSupportWebsiteathttp://www.lenovo.com/support/keyboards.
Usingandunderstandingfirewalls
Afirewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired.
Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.If
yourcomputerispreinstalledwithafirewallprogram,ithelpsprotectagainstcomputerInternetsecurity
threats,unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formore
informationabouthowtousethefirewallprogram,refertothehelpsystemofyourfirewallprogram.
TouseWindowsFirewall,dothefollowing
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickWindows
Firewall.
3.Followtheinstructionsonthescreen.
Protectingdataagainstviruses
Yourcomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate
viruses.
Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
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Note:Virusdefinitionfilesmustbekeptup-to-datetoguardagainstnewviruses.
Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus
software.
ComputraceAgentsoftwareembeddedinfirmware
TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.The
softwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,orthecomputer
call-inlocation.YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.
TrustedPlatformModule(TPM)
TPMisasecurecryptoprocessorthatcanstorecryptographickeysthatprotectinformationstoredinyour
computer.
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Chapter5.Advancedconfiguration
Thischaptercontainsthefollowingtopics:
•“UsingtheSetupUtilityprogram”onpage35
•“UpdatingtheBIOS”onpage40
UsingtheSetupUtilityprogram
TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer.This
sectionprovidesinformationaboutonlythemajorconfigurationsettingsavailableintheprogram.
Note:TheoperatingsystemsettingsmightoverrideanysimilarsettingsintheSetupUtilityprogram.
StartingtheSetupUtilityprogram
TostarttheSetupUtilityprogram,dothefollowing:
1.T urnonorrestartyourcomputer.
2.BeforeWindowsstartsup,repeatedlypressandreleasetheF1keyuntiltheSetupUtilityprogram
opens.IfaBIOSpasswordhasbeenset,theSetupUtilityprogramwillnotopenuntilyouenterthe
correctpassword.Formoreinformation,see“UsingBIOSpasswords”onpage38
Note:Forsomekeyboards,youmightneedtopressFn+F1toopentheSetupUtilityprogram.
.
Toviewandchangetheconfigurationsettings,followtheinstructionsontherightsideofthescreen.The
keysusedtoperformvarioustasksaredisplayedatthebottomofthescreen.
Enablingordisablingadevice
Thissectionprovidesinformationabouthowtoenableordisableuseraccesstohardwaredevices(such
asUSBconnectorsorstoragedrives).
Toenableordisableadevice,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.SelectDevices.
3.SelectthedeviceyouwanttoenableordisableandpressEnter.
4.SelectthedesiredsettingandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.
EnablingordisablingtheAutomaticPowerOnfeatures
IfyouenabletheAutomaticPowerOnfeatures,yourcomputerwillstartupautomatically.
ToenableordisabletheAutomaticPowerOnfeatures,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.SelectPower➙AutomaticPowerOnandpressEnter.
3.SelectthefeatureyouwanttoenableordisableandpressEnter.
4.SelectthedesiredsettingandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.
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EnablingordisablingErPLPScompliancemode
Lenovocomputersmeettheeco-designrequirementsoftheErPLot3regulation.Formoreinformation,go
to:
http://www.lenovo.com/ecodeclaration
YoucanenableErPLPScompliancemodeintheSetupUtilityprogramtoreducetheconsumptionof
electricitywhenyourcomputerisofforinsleepmode.
ToenableordisableErPLPScompliancemode,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.SelectPower➙EnhancedPowerSavingModeandpressEnter.
3.DependingonwhetheryouselectEnabledorDisabled,dooneofthefollowing:
•IfyouselectEnabled,pressEnter.Then,disabletheWakeonLANfeature.See“Enablingor
disablingtheAutomaticPowerOnfeatures”onpage35.
•IfyouselectDisabled,pressEnter.Then,gotothenextstep.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.
WhenErPLPScompliancemodeisenabled,youcanwakeupyourcomputerbydoingoneofthefollowing:
•Pressthepowerbutton.
•EnabletheWakeUponAlarmfeaturetomakeyourcomputerwakeupatasettime.See“Enablingor
disablingtheAutomaticPowerOnfeatures”onpage35.
•EnabletheAfterPowerLossfeaturetomakeyourcomputerwakeupwhenthepowersupplyresumes
afterasuddenlossofelectricity.
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.SelectPower➙AfterPowerLossandpressEnter.
3.SelectPowerOnandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.
ChangingICEPerformanceMode
YoucanadjusttheacousticandthermalperformanceofyourcomputerthroughtheICEPerformance
Modemenu.T wochoicesareavailable:
•BetterAcousticPerformance(defaultsetting)
•BetterThermalPerformance
ByenablingBetterAcousticPerformance,yourcomputerwillrunwithlessnoiseatanormalthermal
level.ByenablingBetterThermalPerformance,yourcomputerwillrunatabetterthermallevelwith
normalacousticperformance.
Toswitchbetweenbetteracousticperformanceandbetterthermalperformance,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.SelectPower➙IntelligentCoolingEngine(ICE)andpressEnter.
3.SelectICEPerformanceModeandpressEnter.
4.SelectBetterAcousticPerformanceorBetterThermalPerformanceasdesiredandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.
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EnablingordisablingtheICEThermalAlertfeature
IfyouenabletheICEthermalalertfeature,whencriticalthermalsituationsoccur,suchasmalfunctioning
fans,abnormallyhightemperature,orpoorcoolingperformances,analertlogwillbewrittenintothe
Windowssystemlog.Thealertlogcanhelpyouidentifythethermalproblems.
ToenableordisabletheICEThermalAlertfeature,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.SelectPower➙IntelligentCoolingEngine(ICE)andpressEnter.
3.SelectICEThermalAlertandpressEnter.
4.SelectthedesiredsettingandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.
EnablingordisablingtheConfigurationChangeDetectionfeature
IfyouenabletheConfigurationChangeDetectionfeature,whenthePOSTdetectstheconfigurationchanges
ofsomehardwaredevices(suchasstoragedrivesormemorymodules),anerrormessagewillbedisplayed
whenyouturnonthecomputer.
ToenableordisabletheConfigurationChangeDetectionfeature,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.SelectSecurity➙ConfigurationChangeDetectionandpressEnter.
3.SelectthedesiredsettingandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.
Tobypasstheerrormessageandlogintotheoperatingsystem,dooneofthefollowing:
•PresstheF2key.
Note:Forsomekeyboards,youmightneedtopressFn+F2tobypasstheerrormessage.
•StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35
“ExitingtheSetupUtilityprogram”onpage40.
Usingthecoverpresenceswitch
Thecoverpresenceswitchpreventsyourcomputerfromloggingintotheoperatingsystemwhenthe
computercoverisnotproperlyinstalledorclosed.
Toenablethecover-presence-switchconnectoronthesystemboard,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.SelectSecurity➙ChassisIntrusionDetectionandpressEnter.
Note:TheChassisIntrusionDetectionfeatureisavailableonlywhenanadministratorpasswordis
set.See“UsingBIOSpasswords”onpage38
3.SelectEnabledandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.
Whenthecover-presence-switchconnectoronthesystemboardisenabled,ifthecoverpresenceswitch
detectsthatthecomputercoverisnotcorrectlyinstalledorclosed,anerrormessagewillbedisplayedwhen
youturnonthecomputer.Tobypasstheerrormessageandlogintotheoperatingsystem,dothefollowing:
1.Properlyinstallorcloseyourcomputercover.SeeChapter7“Installingorreplacinghardware”on
page55.
.
and
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2.StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35and
“ExitingtheSetupUtilityprogram”onpage40
.
UsingBIOSpasswords
ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer
anddata.
Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputer
security.Ifyoudecidetosetanypasswords,readthefollowingtopics.
SetupUtilityprogrampasswordtypes
Thefollowingtypesofpasswordsareavailable:
•Power-onpassword
Whenapower-onpasswordisset,youarepromptedtoenteravalidpasswordeachtimethecomputeris
turnedon.Thecomputercannotbeuseduntilthevalidpasswordisentered.
•Administratorpassword
Settinganadministratorpassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyou
areresponsibleformaintainingtheconfigurationsettingsofseveralcomputers,youmightwanttoset
anadministratorpassword.
Whenanadministratorpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyou
trytoaccesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalid
passwordisentered.
Ifboththepower-onpasswordandadministratorpasswordareset,youcanentereitherpassword.
However,youmustuseyouradministratorpasswordtochangeanyconfigurationsettings.
•Harddiskpassword
Settingaharddiskpasswordpreventsunauthorizedaccesstothedataonthestoragedrive.Whena
harddiskpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyoutrytoaccess
thestoragedrive.
Notes:
–Afteryousetaharddiskpassword,yourdataonthestoragedriveisprotectedevenifthestoragedrive
isremovedfromonecomputerandinstalledinanother.
–Iftheharddiskpasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafrom
thestoragedrive.
Passwordconsiderations
Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it
isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.
Note:TheSetupUtilityprogrampasswordsarenotcasesensitive.
Tosetastrongpassword,considerthefollowingguidelines:
•Haveatleasteightcharactersinlength
•Containatleastonealphabeticcharacterandonenumericcharacter
•Notbeyournameoryourusername
•Notbeacommonwordoracommonname
•Besignificantlydifferentfromyourpreviouspasswords
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Setting,changing,anddeletingapassword
Toset,change,ordeleteapassword,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.SelectSecurity.
3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or
HardDiskPasswordandpressEnter.
4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.
Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore
information,see“Passwordconsiderations”onpage38.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.
Erasinglostorforgottenpasswords(clearingCMOS)
Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.
Toerasealostorforgottenpassword,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.SeeChapter7“Installingorreplacinghardware”onpage55.
3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Hardwarelocations”onpage1.
4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).
5.Reinstallthecomputercoverandconnectthepowercord.SeeChapter7“Installingorreplacing
hardware”onpage55.
6.T urnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby
holdingthepowerbuttonforapproximatelyfiveseconds.
7.Repeatstep1throughstep2.
8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).
9.Reinstallthecomputercoverandconnectthepowercord.
Selectingastartupdevice
Ifyourcomputerdoesnotstartupfromadeviceasexpected,youcanchoosetochangethestartupdevice
sequencepermanentlyorselectatemporarystartupdevice.
Changingthestartupdevicesequencepermanently
Tochangethestartupdevicesequencepermanently,dothefollowing:
1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:
•Ifthestoragedeviceisinternal,gotostep2.
•Ifthestoragedeviceisadisc,ensurethatyourcomputerisonorturnonthecomputer.Then,
insertthediscintotheopticaldrive.
•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe
computer.
2.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
3.SelectStartup.
4.Followtheinstructionsontherightsideofthescreentochangethestartupdevicesequence.
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5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.
Selectingatemporarystartupdevice
Note:Notalldiscsandstoragedrivesarebootable.
Toselectatemporarystartupdevice,dothefollowing:
1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:
•Ifthestoragedeviceisinternal,gotostep2.
•Ifthestoragedeviceisadisc,ensurethatyourcomputerisonorturnonthecomputer.Then,
insertthediscintotheopticaldrive.
•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe
computer.
2.T urnonorrestartthecomputer.BeforeWindowsstartsup,repeatedlypressandreleasetheF12key
untilStartupDeviceMenuisdisplayed.
Note:Forsomekeyboards,youmightneedtopressFn+F12todisplayStartupDeviceMenu.
3.SelectthedesiredstoragedeviceandpressEnter.Thecomputerwillstartupfromthedeviceyouselect.
Ifyouwanttoselectapermanentstartupdevice,selectEnterSetuponStartupDeviceMenuandpress
EntertostarttheSetupUtilityprogram.Formoreinformationabouthowtoselectapermanentstartup
device,see“Changingthestartupdevicesequencepermanently”onpage39.
ExitingtheSetupUtilityprogram
ToexittheSetupUtilityprogram,dooneofthefollowing:
•Ifyouwanttosavethenewsettings,presstheF10key.Then,selectY esinthewindowdisplayed
andpressEnter.
Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.
•Ifyoudonotwanttosavethenewsettings,selectExit➙DiscardChangesandExitandpressEnter.
Then,selectY esinthewindowdisplayedandpressEnter.
UpdatingandrecoveringtheBIOS
TheBIOSisthefirstprogramthatthecomputerrunswhenyouturnonthecomputer.TheBIOSinitializesthe
hardwarecomponentsandloadstheoperatingsystemandotherprograms.
UpdatingtheBIOS
Whenyouinstallanewprogram,hardwaredevice,ordevicedriver,youmightbeinformedtoupdate
theBIOS.Y oucanupdatetheBIOSfromyouroperatingsystemoraflashupdatedisc(supportedonly
onsomemodels).
ToupdatetheBIOS,dothefollowing:
1.Gotohttp://www.lenovo.com/drivers.
2.DownloadtheflashBIOSupdatedriverfortheoperatingsystemversionortheISOimageversion(used
tocreateaflashupdatedisc).Then,downloadtheinstallationinstructionsfortheflashBIOSupdate
driveryoudownload.
3.PrinttheinstallationinstructionsyoudownloadandfollowtheinstructionstoupdatetheBIOS.
Note:IfyouwanttoupdatetheBIOSfromaflashupdatedisc,theinstallationinstructionsmightnotprovide
theinformationabouthowtorecordtheupdatedisc.See“Recordingadisc”onpage19.
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RecoveringfromaBIOSupdatefailure
TorecoverfromaBIOSupdatefailure,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.SeeChapter7“Installingorreplacinghardware”onpage55.
3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Hardwarelocations”onpage1.
4.RemoveanypartsandcablesthatimpedeyouraccesstotheClearCMOS/Recoveryjumper.
5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).
6.Reinstallthepartsandcablesthatwereremoved.
7.Reinstallthecomputercoverandreconnectanycablesthatweredisconnected.SeeChapter7
“Installingorreplacinghardware”onpage55.
8.T urnonthecomputerandinserttheBIOSupdatediscintotheopticaldrive.Waitafewminutes.The
recoveryprocessbegins.Aftertherecoveryprocessiscompleted,yourcomputerwillshutdown
automatically.
Note:Ifthecomputerdoesnotstartupfromthedisc,selectthediscasthestartupdevice.See
“Selectingatemporarystartupdevice”onpage40
9.Repeatstep1throughstep4.
10.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).
11.Repeatstep6throughstep7.Then,turnonyourcomputer.
.
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Chapter6.Troubleshooting,diagnostics,andrecovery
Thischapterprovidessolutionstoresolveyourcomputerproblems.Followthestepsinthebasicprocedure
forresolvingcomputerproblems,whichhelpsyoumakegooduseofthetroubleshooting,diagnostics,
andrecoveryinformation.
•“Basicprocedureforresolvingcomputerproblems”onpage43
•“T roubleshooting”onpage43
•“Diagnostics”onpage51
•“Recoveryinformation”onpage51
Basicprocedureforresolvingcomputerproblems
Itisrecommendedthatyouusethefollowingproceduretoresolvecomputerproblemsyouareexperiencing:
1.Ensurethat:
a.Thecablesforallconnecteddevicesareconnectedcorrectlyandsecurely.
b.Allconnecteddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning
electricaloutlets.
c.AllconnecteddevicesareenabledintheBIOSsettingsofyourcomputer.See“Enablingordisabling
adevice”onpage35
Iftheseactionsdonotresolveyourproblem,continuewiththenextstep.
2.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetects
avirus,removethevirus.Iftheantivirusprogramdoesnotresolveyourproblem,continuewiththe
nextstep.
3.Goto“T roubleshooting”onpage43andfollowtheinstructionsforthetypeofproblemyouare
experiencing.Ifthesetroubleshootinginstructionsdonotresolveyourproblem,continuewiththe
nextstep.
4.Runthediagnosticprogram.See“Diagnostics”onpage51.Ifthediagnosticprogramdoesnotresolve
yourproblem,continuewiththenextstep.
5.Recoveryouroperatingsystem.See“Recoveryinformation”onpage51.
6.Ifnoneoftheseactionssolveyourproblem,contacttheLenovoCustomerSupportCenter.Foralistof
LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Formoreinformation
abouthelp,service,andtechnicalassistance,seeChapter8“Gettinginformation,help,andservice”
onpage79.
.
Troubleshooting
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
Usethetroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.
Startupproblems
Thissectionprovidessolutionstostartup-relatedproblems.
Thecomputerdoesnotstartupwhenyoupressthepowerbutton
Solutions:Ensurethat:
•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoaworkingelectricaloutlet.
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•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer,ensurethatitisswitchedon.
•Thepowerindicatoronthefrontofthecomputerison.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletforyourcountryorregion.
Theoperatingsystemfailstostartup
Solution:Ensurethatthestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,
theoperatingsystemisonthestoragedrive.Formoreinformation,see“Changingthestartupdevice
sequencepermanently”onpage39.
Thecomputerbeepsmultipletimesbeforetheoperatingsystemstartsup
Solution:Ensurethatnokeysarestuck.
Audioproblems
Thissectionprovidessolutionstoaudio-relatedproblems.
NoaudioinWindows
Solutions:
•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,ensurethat:
–TheOn/OffcontrolissettotheOnposition.
–Thespeakerpowercableisconnectedtoaproperlygrounded,functionalacelectricaloutlet.
•Ifyourexternalspeakershaveavolumecontrol,ensurethatthevolumeisnotsettoolow.
•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Ensurethatthemutespeakers
settingsarenotselectedandnoneofthevolumesettingsissettoolow.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification
area.See“AddinganicontotheWindowsnotificationarea”onpage17.
•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel,
ensurethatthevolumeisnotsettoolow.
•Ensurethatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudio
connectoronthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.
Note:Whenexternal-speakerorheadphonecablesareconnectedtotheaudioconnector,theinternal
speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansion
slots,theaudiofunctionbuiltintothesystemboardisdisabled.Therefore,youmustusetheaudio
connectorsontheaudioadapter.
•EnsurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperatingsystem.
IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature.The
programmustbeconfiguredtouseSoundBlasterProorSoundBlasteremulation.
•Ensurethattheaudiodevicedriversarecorrectlyinstalled.
Soundcomesonlyfromoneexternalspeaker
Solutions:
•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.
•Ensurethatthecablethatconnectstheleftspeakertotherightspeakerissecurelyconnected.
•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Then,clickthespeakericonontop
ofthevolumecontrol.ClicktheLevelstabandensurethattheBalancesettingsaresetcorrectly.
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Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification
area.See“AddinganicontotheWindowsnotificationarea”onpage17
.
CDproblems
ThissectionprovidessolutionstoCD-relatedproblems.
ACDorDVDdoesnotwork
Solutions:
•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe
discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.
•Ensurethatthediscisinsertedcorrectly,withitslabelup.
•Ensurethatthediscyouareusingisclean.Toremovedustorfingerprints,wipethedisccleanwithasoft
clothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.
•Ensurethatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyou
knowisgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyouroptical
driveorthecablingtoyouropticaldrive.Ensurethatthepowercableandsignalcablearesecurely
connectedtothedrive.
Unabletouseabootablerecoverymedium,suchastheProductRecoveryCD,to
startyourcomputer
Solution:EnsurethattheCDorDVDdriveisinthestartupsequencebeforethestoragedrive.Referto
“Selectingatemporarystartupdevice”onpage40forinformationonviewingandchangingthestartup
sequence.Notethatonsomemodelsthestartupsequenceispermanentlysetandcannotbechanged.
DVDproblems
ThissectionprovidessolutionstoDVD-relatedproblems.
BlackscreeninsteadofDVDvideo
Solutions:
•RestarttheDVDplayerprogram.
•Tryalowerscreenresolutionorcolordepth.
•Closeanyopenfiles,andthenrestartthecomputer.
DVDmoviedoesnotplay
Solutions:
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkthediscorpackageforregionalcoding.Y oumightneedtopurchaseadiscwithcodingfor
theregionwhereyouareusingyourcomputer.
NoaudioorintermittentaudiowhileplayingaDVDmovie
Solutions:
•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkallcableconnectionstoandfromthespeakers.
•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.
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Playbackissloworchoppy
Solutions:
•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
Invaliddiscornodiscfoundmessage
Solutions:
•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,ensurethatthe
DVDdiscisinthedrivelabeled“DVD”.
Intermittentproblems
Someproblemsoccuronlyoccasionallyandaredifficulttorepeat.
Solutions:
•Ensurethatallcablesandcordsaresecurelyconnectedtothecomputerandconnecteddevices.
•Ensurethatwhenthecomputerison,thefangrillisnotblocked(thereisairflowaroundthegrill),andthe
fansareworking.Ifairflowisblockedorthefansarenotworking,thecomputermightoverheat.
•IfSmallComputerSystemInterface(SCSI)devicesareinstalled,ensurethatthelastexternaldevicein
eachSCSIchainisterminatedcorrectly.Formoreinformation,seeyourSCSIdocumentation.
Storagedriveproblems
Selectyoursymptomfromthefollowinglist:
•“SomeorallstoragedrivesmissingfromtheSetupUtilityprogram”onpage46
•“"NoOperatingSystemFound"messageorthesystemnotstartingupfromthecorrectstoragedrive”
onpage46
SomeorallstoragedrivesmissingfromtheSetupUtilityprogram
Symptom:SomeorallstoragedrivesmissingfromtheSetupUtilityprogram
Solutions:
•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.
•Ensurethatyourcomputerisconfiguredcorrectlytosupportthestoragedrives.
–IfyourcomputerisinstalledwithfiveSATAstoragedrives,ensurethattheSATAstoragedrive
enablementmodule(onetofivestoragedrives)isinstalled.
–IfyourcomputerisinstalledwithSASstoragedrives,ensurethattheSASstoragedriveenablement
module(onetofivestoragedrives)ortheLSIMegaRAIDSASadapterisinstalled.
"NoOperatingSystemFound"messageorthesystemnotstartingupfromthe
correctstoragedrive
Symptom:"NoOperatingSystemFound"messageorthesystemnotstartingupfromthecorrectstorage
drive
Solutions:
•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.
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•EnsurethatthestoragedriveyourcomputerstartsupfromislistedasthefirststartupdeviceintheSetup
Utilityprogram.Referto“Changingthestartupdevicesequencepermanently”onpage39
Note:Inrarecases,thestoragedrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch
cases,youmightneedtoreplacethestoragedrive.RefertoChapter7“Installingorreplacinghardware”
onpage55
.
.
Networkingproblems
Thissectionprovidessolutionstonetworking-relatedproblems.
EthernetLANproblems
MycomputercannotbeconnectedtoanEthernetLAN
Solutions:
•ConnectthecablefromtheEthernetconnectortotheRJ45connectorofthehub.
•EnabletheEthernetLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page35.Then,followtheinstructionsonthescreen.
•EnabletheEthernetLANadapter.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickNetwork
andSharingCenter➙Changeadaptersettings.
3.Right-clicktheEthernetLANadaptericonandclickEnable.
•UpdateorreinstalltheEthernetLANdriver.See“Keepingyourcomputercurrent”onpage26.
•Installallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.CheckwithyourLAN
administratorforthenecessarynetworkingsoftware.
•Setthesameduplexfortheswitchportandtheadapter.Ifyouconfiguredtheadapterforfullduplex,
ensurethattheswitchportisalsoconfiguredforfullduplex.Settingthewrongduplexmodemight
degradeperformance,causedataloss,orresultinlostconnections.
MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnectionfails
orerrorsoccur
Solution:ConnectthenetworkcabletotheEthernetconnectorusingCategory5wiringanda100BASE-T
hub/switch(not100BASE-X).
MycomputerisaGigabitEthernetmodel,butitcannotbeconnectedtothenetworkat1000Mbps,
butatonly100Mbps
Solutions:
•Tryanothercable.
•Setthelinkpartnertoauto-negotiate.
•Settheswitchtobe802.3ab-compliant(gigabitovercopper).
TheWakeOnLANfeaturedoesnotwork
Solution:EnabletheWakeOnLAN(WOL)featureintheSetupUtilityprogram.See“StartingtheSetupUtility
program”onpage35.Then,followtheinstructionsonthescreen.
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WirelessLANproblem
Note:ThewirelessLANfeatureissupportedonlyonsomemodels.
ThewirelessLANfeaturedoesnotwork
Solutions:
•EnablethewirelessLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page35
•ForWindows10,enablethewirelessLANfeatureinWindowsSettings.ClicktheStartbuttontoopenthe
Startmenu,andthenclickSettings➙Network&Internet➙Wi-Fi.TurnontheWi-Fifeature.
•EnablethewirelessLANadapter.
1.DependingonyourWindowsversion,dooneofthefollowing:
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickNetwork
3.Right-clickthewirelessLANadaptericonandclickEnable.
•UpdateorreinstallthewirelessLANdriver.See“Keepingyourcomputercurrent”onpage26.
.Then,followtheinstructionsonthescreen.
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
andSharingCenter➙Changeadaptersettings.
Bluetoothproblems
Note:TheBluetoothfeatureissupportedonlyonsomemodels.
TheBluetoothfeaturedoesnotwork
Solutions:
•EnabletheBluetoothfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page35.Then,followtheinstructionsonthescreen.
•TurnontheBluetoothradios.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen
clickProperties.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDeviceManager.Typetheadministratorpasswordorprovideconfirmationifprompted.
3.Right-clicktheBluetoothradiosunderBluetoothRadiosandclickEnable.
•EnabletheBluetoothadapter.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickNetwork
andSharingCenter➙Changeadaptersettings.
3.Right-clicktheBluetoothadaptericonandclickEnable.
•UpdateorreinstalltheBluetoothdriver.See“Keepingyourcomputercurrent”onpage26.
SounddoesnotcomefromtheBluetoothheadsetorheadphones
Solution:SettheBluetoothheadsetorheadphonesasthedefaultdevice.
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.Right-clickthevolumeiconintheWindowsnotificationareaonthetaskbar.
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Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage17.
3.ClickPlaybackdevices.
4.IfyouareusingtheHeadsetprofile,selectBluetoothHands-freeAudio,andthenclickSetDefault.If
youareusingtheAVprofile,selectStereoAudio,andthenclickSetDefault.
5.ClickOK.
Performanceproblems
Thissectionprovidessolutionstoperformance-relatedproblemsofyourcomputer.
Excessivenumberoffragmentedfiles
Solution:UsetheWindowsdiskdefragmentationordiskoptimizationfeaturetocleanupthefiles.
Note:Dependingonthevolumeofthestoragedrivesandamountofdatastoredonthestoragedrives,the
disk-defragmentationprocessmighttakeuptoseveralhours.
1.Closeanyopenprogramsandwindows.
2.ClicktheStartbuttontoopentheStartmenu.
3.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickComputer.
•ForWindows10:ClickFileExplorer➙ThisPC.
4.Right-clickyourCdriveandthenclickProperties.
5.ClicktheT oolstab.
6.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickDefragmentnow.
•ForWindows10:ClickOptimize.Selectthedesireddrive,andthenclickOptimize.
7.Followtheinstructionsonthescreen.
Insufficientfreestoragedrivespace
Solutions:Freeupstoragedrivespace.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.
•CleanupyourCdrive.
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickComputer.
–ForWindows10:ClickFileExplorer➙ThisPC.
3.Right-clickyourCdriveandthenclickProperties.
4.Checktheamountoffreespace,andthenclickDiskCleanup.
5.Alistofunnecessaryfilecategoriesisdisplayed.Selecteachfilecategoryyouwanttodelete,
andthenclickOK.
•TurnsomeWindowsfeaturesofforremovesomeunnecessaryprograms.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
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2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickPrograms
andFeatures.
3.Dooneofthefollowing:
–ToturnsomeWindowsfeaturesoff,clickTurnWindowsfeaturesonoroff.Followthe
instructionsonthescreen.
–Toremovesomeunnecessaryprograms,selecttheprogramyouwanttoremove,andthenclick
Uninstall/ChangeorUninstall.
Insufficientfreememoryspace
Solutions:
•Right-clickablankareaonthetaskbarandopenTaskManager.Then,endsometasksyouarenot
performing.
•Installadditionalmemorymodules.SeeChapter7“Installingorreplacinghardware”onpage55.T o
purchasememorymodules,goto
http://www.lenovo.com.
Serialconnectorcannotbeaccessed
Solutions:
•Connecttheserialcabletotheserialconnectoronthecomputerandtotheserialdevice.Iftheserial
devicehasitsownpowercord,connectthepowercordtoagroundedelectricaloutlet.
•Turnontheserialdeviceandkeepthedeviceonline.
•Installanyapplicationprogramssuppliedwiththeserialdevice.Refertothedocumentationthatcomes
withtheserialdeviceformoreinformation.
•Ifyouaddedoneserial-connectoradapter,installtheadaptercorrectly.
MyUSBconnectorscannotbeaccessed
Solutions:
•ConnecttheUSBcablefromtheUSBconnectortotheUSBdevice.IftheUSBdevicehasitsownpower
cord,connectthepowercordtoagroundedelectricaloutlet.
•TurnontheUSBdeviceandkeepthedeviceonline.
•InstallanydevicedriversorapplicationprogramssuppliedwiththeUSBdevice.Refertothe
documentationthatcomeswiththeUSBdeviceformoreinformation.
•DetachandreconnecttheUSBconnectortoresettheUSBdevice.
Softwareanddriverproblems
Thissectionprovidessolutionstosoftware-anddriver-relatedproblems.
Forsomeprograms,datescannotbesortedincorrectorder
Solution:Someprogramsdevelopedbeforetheyear2000useonlythelasttwodigitsofayeartosortdates,
assumingthefirsttwodigitsare19.Consequently,datescannotbesortedincorrectordernowadays.
Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.
Someapplicationprogramsdonotworkasexpected
Solutions:
1.Checkwhethertheproblemiscausedbyanapplicationprogram.
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a.Ensurethatthesoftwareiscompatiblewithyourcomputer.Refertotheinformationsuppliedwith
thesoftwareformoreinformation.
b.Verifythatothersoftwareworkscorrectlyonyourcomputer.
c.Verifythatthesoftwareyouareusingworksonanothercomputer.
2.Iftheproblemiscausedbyanapplicationprogram:
•Refertotheprinteddocumentationthatcomeswiththeprogramorthehelpsystemoftheprogram.
•Updatetheprogram.See“Keepingyourcomputercurrent”onpage26
•Uninstalltheprogramandthenreinstallit.Todownloadaprogramthatispreinstalledonyour
computer,gotohttp://www.lenovo.com/supportandfollowtheinstructionsonthescreen.
.
Adevicedoesnotworknormallyduetodevicedriverproblems
Solution:Updatethedevicedriver.See“Keepingyourcomputercurrent”onpage26.
Diagnostics
Note:IfyouareusingaWindowsoperatingsystemotherthanWindows7orWindows10,goto
http://www.lenovo.com/diagsforthediagnosticsinformationforyourcomputer.
Thediagnosticprogramisusedtotesthardwarecomponentsofyourcomputer.Thediagnosticprogramalso
canreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyourcomputer.
LenovoSolutionCenter
TheLenovoSolutionCenterprogramisthediagnosticprogrampreinstalledonyourcomputer.Theprogram
enablesyoutotroubleshootandresolvecomputerproblems.Itcombinesdiagnostictests,system
informationcollection,securitystatus,andsupportinformation,alongwithhintsandtipsformaximum
systemperformance.
ToopentheLenovoSolutionCenterprogram,see“Accessingaprogramonyourcomputer”onpage12.For
moreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter,save
andprintthelogfilescreatedbytheprogram.YoumightneedthelogfileswhenyouspeaktoaLenovo
technicalsupportrepresentative.
Recoveryinformation
Thissectionprovidesinstructionsabouthowtorecoveryouroperatingsystem.
Note:Ifadevicedoesnotworknormallyafterrecoveringtheoperatingsystem,updatethedevicedriver.
See“Keepingyourcomputercurrent”onpage26
.
RecoveryinformationforWindows7
TorecoveryourWindows7operatingsystem,usethefollowingsolutions:
•UseWindowsrecoverysolutions.
–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.
1.ClicktheStartbuttontoopentheStartmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclick
Recovery➙OpenSystemRestore.
3.Followtheinstructionsonthescreen.
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–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:
–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart
automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
–Turnonorrestartyourcomputer.Then,repeatedlypressandreleasetheF8keyuntiltheAdvanced
BootOptionswindowopens.SelectRepairYourComputer,pressEnter,andfollowtheinstructions
onthescreentochoosetheappropriaterecoverysolution.
Note:Forsomekeyboards,youmightneedtopressFn+F8toopentheAdvancedBootOptions
window.
•UsetheRescueandRecoveryprogramtorestorethestoragedrivefromabackup,orrestoretheC
drivetothefactory-defaultsettings.
Notes:
–Dependingonyourcomputermodel,theRescueandRecoveryprogrammightnotbeavailableunless
youinstalleditmanuallyearlier.
–IfyouusetheRescueandRecoveryprogramtorestorethestoragedrivefromabackup,ensurethat
youbackedupyourdataearlierwiththeprogram.
TousetheRescueandRecoveryprogram,dooneofthefollowing:
–OpentheRescueandRecoveryprogram.See“Accessingaprogramonyourcomputer”onpage12
Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
–OpentheRescueandRecoveryworkspace.
1.T urnoffyourcomputer.PressandholdtheEnterkeyandthenturnonthecomputer.Release
theEnterkeywhenStartupInterruptMenuisdisplayed.Then,pressF11toopentheRescue
andRecoveryworkspace.
2.IftheRescueandRecoveryworkspacefailstoopen,usetherescuemediumyoucreatedearlierto
resolvetheproblem.Selecttherescuemediumasthestartupdevice.See“Selectingatemporary
startupdevice”onpage40
opens.Followtheinstructionsonthescreen.
•UsetherecoverymediumyoucreatedearlierwiththeCreateRecoveryMediaprogramtorestoreonly
theCdriveortheentirestoragedrivetothefactory-defaultsettings.
Note:Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage26.
1.Selecttherecoverymediumasthestartupdevice.See“Selectingatemporarystartupdevice”
onpage40
2.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
•UsetherecoverydiscsetprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default
settings.
–Ifyourcomputercomeswiththerecoverydiscset,followtheinstructionsshippedwiththediscset.
–Ifyourcomputerdoesnotcomewiththerecoverydiscset,contacttheLenovoCustomer
SupportCentertoorderarecoverydiscset.ForalistofLenovoSupportphonenumbers,goto
http://www.lenovo.com/support/phone.Ifyoucannotfindthesupporttelephonenumberforyour
countryorregion,contactyourLenovoreseller.
.
.Whentherescuemediumstarts,theRescueandRecoveryworkspace
.
RecoveryinformationforWindows10
TorecoveryourWindows10operatingsystem,usethefollowingsolutions:
•UseWindowsrecoverysolutions.
–UserecoverysolutionsinWindowsSettings.
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1.ClicktheStartbuttontoopentheStartmenu.
2.ClickSettings➙Update&security➙Recovery.
3.Choosetheappropriaterecoverysolutionbyfollowingtheinstructionsonthescreen.
–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.
1.Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclick
Recovery➙OpenSystemRestore.
3.Followtheinstructionsonthescreen.
–UsetheFileHistorytooltorestoreyourfilesfromabackup.
Note:IfyouusetheFileHistorytooltorestoreyourfilesfromabackup,ensurethatyoubackedup
yourdataearlierwiththetool.
1.Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickFile
History➙Restorepersonalfiles.
3.Followtheinstructionsonthescreen.
–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:
–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart
automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
–SelecttherecoverymediumyoucreatedearlierwiththeWindowstoolasthestartupdevice.See
“Selectingatemporarystartupdevice”onpage40
.Then,followtheinstructionsonthescreen
tochoosetheappropriaterecoverysolution.
Note:Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage26.
•UsetherecoveryUSBkeyprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default
settings.
–IfyourcomputercomeswiththerecoveryUSBkey,followtheinstructionsshippedwiththeUSBkey.
–IfyourcomputerdoesnotcomewiththerecoveryUSBkey,contacttheLenovoCustomer
SupportCentertoorderarecoveryUSBkey.ForalistofLenovoSupportphonenumbers,goto
http://www.lenovo.com/support/phone.Ifyoucannotfindthesupporttelephonenumberforyour
countryorregion,contactyourLenovoreseller.
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54ThinkCentreM73pUserGuide
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Chapter7.Installingorreplacinghardware
Thischaptercontainsthefollowingtopics:
•“Handlingstatic-sensitivedevices”onpage55
•“Installingorreplacinghardware”onpage55
Handlingstatic-sensitivedevices
Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved
andyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,canseriouslydamage
computercomponentsandparts.
Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity
damage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCI/PCI-Expresscards,memory
modules,systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.
•Preventothersfromtouchingthepartsandothercomputercomponents.
•Touchthestatic-protectivepackagecontainingtheparttoametalexpansion-slotcoverorother
unpaintedmetalsurfaceonthecomputerforatleasttwoseconds.Thisreducesstaticelectricityfrom
thepackageandyourbodybeforeyouinstallorreplaceanewpart.
•Whenpossible,removethenewpartfromthestatic-protectivepackage,andinstallitdirectlyinthe
computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage
thatthepartcameinonasmooth,levelsurfaceandplacethepartonthepackage.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Installingorreplacinghardware
Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Y oucanexpand
thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii
Notes:
•Dependingonyourcomputermodel,someofthehardwarepartsinthissectionmightnotbeavailable.
•UsecomputerpartsprovidedonlybyLenovo.
•Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe
instructionsthatcomewiththeoption.
•Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCRU.Informationaboutthiswill
comewiththeCRUorwillcomeafewdaysaftertheCRUarrives.
.
Installingexternaloptions
Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For
someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection.
Wheninstallinganexternaloption,see“Hardwarelocations”onpage1toidentifytherequiredconnector.
©CopyrightLenovo2015
55
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Usetheinstructionsshippedwiththeoptiontohelpyoumaketheconnectionandinstallanysoftware
ordevicedriversthatarerequiredfortheoption.
Removingthecomputercover
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.
Toremovethecomputercover,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Unlockanylockingdevicethatsecuresthecomputercover.
3.Removethetwoscrewsthatsecurethecomputercover.Then,slidethecovertotherearofthe
computertoremovethecover.
Figure9.Removingthecomputercover
Replacingthefrontbezel
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
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Toreplacethefrontbezel,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage56.
3.Removethefrontbezelbyreleasingthethreeplastictabsontheleftsideandpivotingthefrontbezel
outward.
Figure10.Removingthefrontbezel
4.T oreinstallthefrontbezel,alignthethreeplastictabsontherightsideofthefrontbezelwiththe
correspondingholesinthechassis.Thenpivotthefrontbezelinwardsuntilitsnapsintoposition
ontheleftside.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage76.
ReplacingaPCI/PCI-Expresscard
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii
ToreplaceaPCI/PCI-Expresscard,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage56.
3.LocatethePCI/PCI-Expresscardyouwanttoreplace.ThePCI/PCI-Expresscardsareinstalledinthe
PCI/PCI-Expresscardslotsonthesystemboard.See“Partsonthesystemboard”onpage6
.
.
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4.Attherearofthecomputer,removethescrewthatsecuresthePCIExpresscardlatch.
Figure11.RemovingthescrewthatsecuresthePCIExpresscardlatch
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5.Graspthecardthatiscurrentlyinstalledandgentlypullitoutoftheslot.
Figure12.RemovingthePCI/PCI-Expresscard
Notes:
•Thecardfitstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmall
amountuntilitisremovedfromthecardslot.
•Ifthecardisheldinplacebyaretaininglatch,pressthecardretaininglatch
1asshowntodisengage
thelatch.Graspthecardandgentlypullitoutoftheslot.
6.InstallthenewPCI/PCI-ExpresscardintotheappropriatePCI/PCI-Expresscardslotonthesystem
board.See“Partsonthesystemboard”onpage6.
Note:IfyouareinstallingaPCIExpressx16graphicscard,ensurethatthememoryslotretainingclips
areclosedbeforeyouinstallthegraphicscard.
Chapter7.Installingorreplacinghardware59
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7.PivotthecardlatchtotheclosedpositiontosecurethePCI/PCI-Expresscard.
Figure13.InstallingaPCI/PCI-Expresscard
8.ReinstallthescrewtosecurethePCIExpresscardlatchinplace.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage76
Replacingamemorymodule
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii
Thefollowingtableprovidesinformationaboutthememorymoduleinstallationrulesthatyoushould
considerwheninstallingorremovingamemorymodule.The“X”markindicatesthememoryslotsintowhich
thememorymodulesshouldbeinstalledindifferentsituations.Thenumbers1,2,3,and4indicatethe
installationsequence.Tolocatethememorymoduleslots,see“Partsonthesystemboard”onpage6.
UDIMMDIMM1DIMM2DIMM3DIMM4
OneUDIMM
TwoUDIMMsX,1X,2
ThreeUDIMMsX,3X,1X,2
FourUDIMMsX,3X,1X,4X,2
.
X
.
Toreplaceamemorymodule,dothefollowing:
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1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage56.
3.Locatethememorymoduleyouwanttoreplace.Thememorymodulesareinstalledinthememoryslots
onthesystemboard.See“Partsonthesystemboard”onpage6.
4.Removeanypartsthatmightpreventyouraccesstothememorymodule.Dependingonyourcomputer
model,youmightneedtoremovethePCIExpressx16graphicscardforeasieraccesstothememory
module.See“ReplacingaPCI/PCI-Expresscard”onpage57.
5.Opentheretainingclipsandgentlypullthememorymoduleoutofthememoryslot.
Figure14.Removingamemorymodule
6.Positionthenewmemorymoduleovertheappropriatememoryslot.Ensurethatthenotch1onthe
memorymodulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodule
straightdownintotheslotuntiltheretainingclipsclose.
Figure15.Installingamemorymodule
7.ReinstallthePCIExpressx16graphicscardifyouhaveremovedit.See“ReplacingaPCI/PCI-Express
card”onpage57.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage76.
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Replacingtheopticaldrive
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
Toreplacetheopticaldrive,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage56.
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage56.
4.Locatetheopticaldrive.See“Computercomponents”onpage5.
5.Disconnectthesignalcableandthepowercablefromtherearoftheopticaldrivefirst.Presstheblue
releasebuttonandthenslidetheopticaldriveoutofthefrontofthecomputer.
Figure16.Removingtheopticaldrive
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6.Slidethenewopticaldriveintothedrivebayfromthefrontofthecomputeruntiltheopticaldrive
snapsintoposition.
Figure17.Installingtheopticaldrive
7.Connectthesignalcableandthepowercabletothenewopticaldrive.
Figure18.Connectingtheopticaldrive
8.Reinstallthefrontbezel.See“Replacingthefrontbezel”onpage56.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage76.
Replacingthecoin-cellbattery
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii
.
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Yourcomputerhasaspecialtypeofmemorythatmaintainsthedate,time,andsettingsforbuilt-infeatures,
suchasparallel-connectorassignments(configuration).Acoin-cellbatterykeepsthisinformationactive
whenyouturnoffthecomputer.
Thecoin-cellbatterynormallyrequiresnochargingormaintenancethroughoutitslife;however,nocoin-cell
batterylastsforever.Ifthecoin-cellbatteryfails,thedate,time,andconfigurationinformation(including
passwords)arelost.Anerrormessageisdisplayedwhenyouturnonthecomputer.
Refertothe“Lithiumcoin-cellbatterynotice”intheSafety,Warranty,andSetupGuideforinformationabout
replacinganddisposingofthecoin-cellbattery.
Toreplacethecoin-cellbattery,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage56.
3.Locatethecoin-cellbattery.See“Computercomponents”onpage5.
4.Removethecoin-cellbatteryasshown.
Figure19.Removingthecoin-cellbattery
5.Installthenewcoin-cellbatteryasshown.
Figure20.Installingthecoin-cellbattery
6.Reinstallthecomputercoverandconnectthecables.See“Completingthepartsreplacement”on
page76
.
7.T urnonthecomputerandallconnecteddevices.
Note:Whenthecomputeristurnedonforthefirsttimeafterreplacingthecoin-cellbattery,anerror
messagemightbedisplayed.Thisisnormalafterreplacingthecoin-cellbattery.
8.UsetheSetupUtilityprogramtosetthedate,time,andanypasswords.See“UsingtheSetupUtility
program”onpage35.
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Replacingtheheatsinkandfanassembly
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
CAUTION:
Theheatsinkandfanassemblymightbeveryhot.Beforeyouopenthecomputercover,turnoffthe
computerandwaitseveralminutesuntilthecomputeriscool.
Toreplacetheheatsinkandfanassembly,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage56.
3.Laythecomputeronitssideforeasieraccesstothesystemboard.
4.Locatetheheatsinkandfanassembly.See“Computercomponents”onpage5.
5.Disconnecttheheatsinkandfanassemblycablefromthemicroprocessorfanconnectoronthesystem
board.
6.Followthefollowingsequencetoremovethefourscrewsthatsecuretheheatsinkandfanassembly
tothesystemboard:
a.Partiallyremovescrew1,thenfullyremovescrew2,andthenfullyremovescrew1.
b.Partiallyremovescrew3,thenfullyremovescrew4,andthenfullyremovescrew3.
Note:Carefullyremovethefourscrewsfromthesystemboardtoavoidanypossibledamagetothe
systemboard.Thefourscrewscannotberemovedfromtheheatsinkandfanassembly.
Figure21.Removingtheheatsinkandfanassembly
7.Liftthefailingheatsinkandfanassemblyoffthesystemboard.
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Notes:
•Youmighthavetogentlytwisttheheatsinkandfanassemblytofreeitfromthemicroprocessor.
•Donottouchthethermalgreasewhilehandlingtheheatsinkandfanassembly.
8.Positionthenewheatsinkandfanassemblyonthesystemboardsothatthefourscrewsarealigned
withtheholesinthesystemboard.Ensurethattheheatsinkandfanassemblycablefacestowardthe
microprocessorfanconnectoronthesystemboard.
9.Followthefollowingsequencetoinstallthefourscrewstosecurethenewheatsinkandfanassembly.
Donotover-tightenthescrews.
a.Partiallytightenscrew1,thenfullytightenscrew2,andthenfullytightenscrew1.
b.Partiallytightenscrew3,thenfullytightenscrew4,andthenfullytightenscrew3.
10.Connecttheheatsinkandfanassemblycabletothemicroprocessorfanconnectoronthesystem
board.See“Partsonthesystemboard”onpage6.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage76.
Replacingthepowersupplyassembly
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafetyandproperUnderwritersLaboratories(UL)certification.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.
Toreplacethepowersupplyassembly,dothefollowing:
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1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage56.
3.Locatethepowersupplyassembly.See“Computercomponents”onpage5.
4.Disconnectthepowersupplyassemblycablesfromthesystemboardandalldrives.See“Partsonthe
systemboard”onpage6
5.Releasethepowersupplyassemblycablesfromthecableclipsandtiesinthechassis.
6.Laythecomputeronitssideandremovethefourscrewsattherearofthechassisthatsecurethe
powersupplyassembly.
.
Figure22.Removingthescrewsforthepowersupplyassembly
7.Slidethepowersupplyassemblytothefrontofthecomputerandthenliftitoutofthechassis.
8.Ensurethatthenewpowersupplyassemblyisthecorrectreplacement.
9.Installthenewpowersupplyassemblyintothechassissothatthescrewholesinthepowersupply
assemblyalignwiththoseinthechassis.
10.Installandtightenthefourscrewstosecurethepowersupplyassembly.
Note:UseonlyscrewsprovidedbyLenovo.
11.Reconnectthepowersupplyassemblycablestothesystemboardandeachofthedrives.
12.Securethepowersupplyassemblycableswiththecableclipsandtiesinthechassis.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage76.
Installingthe2.5-inchstoragedrive
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
Thissectionprovidesinstructionsonhowtoinstallthe2.5-inch2.5-inchstoragedrive.
Chapter7.Installingorreplacinghardware67
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Toinstallthe2.5-inchstoragedrive,dothefollowing:
1.Installthe2.5-inchstoragedriveintothestorageconverter.Then,installthefourscrewstosecurethe
2.5-inchstoragedrivetothestorageconverter.
Figure23.Installingthe2.5-inchstoragedriveintothestorageconverter
2.Connectthesignalcableandthepowercabletothe2.5-inchstoragedrive.
3.Installthe2.5-inchstoragedriveintothestoragedrivebay.See“Replacingthe3.5-inchstoragedrive”
onpage68.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage76.
Replacingthe3.5-inchstoragedrive
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
Thissectionprovidesinstructionsonhowtoreplacethe3.5-inchstoragedrive.
Note:Thissectionalsoappliestocomputermodelswitha2.5-inchstoragedrive.
Toreplacethe3.5-inchstoragedrive,dothefollowing:
1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.Removethecomputercover.See“Removingthecomputercover”onpage56.
3.Locatethe3.5-inchstoragedrive.See“Computercomponents”onpage5.
4.Disconnectthesignalcableandthepowercablefromthe3.5-inchstoragedrive.
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5.Removethefourscrewsthatsecurethe3.5-inchstoragedrive.Then,slidethe3.5-inchstoragedrive
outofthechassis.
Figure24.Removingthe3.5-inchstoragedrive
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6.Slidethenew3.5-inchstoragedriveintothestoragedrivebayandalignthescrewholesinthenew
3.5-inchstoragedrivewiththecorrespondingholesinthedrivebay.Then,installthefourscrewsto
securethenew3.5-inchstoragedriveinplace.
Figure25.Installingthe3.5-inchstoragedrive
7.Connectoneendofthesignalcabletotherearofthenew3.5-inchstoragedriveandtheotherendto
anavailableSATAconnectoronthesystemboard.See“Partsonthesystemboard”onpage6.Then,
locateanavailablefour-wirepowerconnectorandconnectittotherearofthenew3.5-inchstoragedrive.
Figure26.Connectinga3.5-inchstoragedrive
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage76.
ReplacingthefrontaudioandUSBassembly
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii
70ThinkCentreM73pUserGuide
.
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ToreplacethefrontaudioandUSBassembly,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage56.
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage56.
4.LocatethefrontaudioandUSBassembly.See“Computercomponents”onpage5.
5.DisconnectthefrontaudioandUSBassemblycablesfromthesystemboard.See“Partsonthe
systemboard”onpage6.
Note:Ensurethatyounotethelocationsofthecableswhenyoudisconnectthecablesfromthe
systemboard.
6.RemovethescrewthatsecuresthefrontaudioandUSBassemblybrackettothechassistoremove
thebracketfromthechassis.
Figure27.RemovingthescrewthatsecuresthefrontaudioandUSBassemblytothechassis
7.RemovethetwoscrewsthatsecurethefrontaudioandUSBassemblytoitsbracket.Then,removethe
failingfrontaudioandUSBassemblyfromthebracket.
8.InstallanewfrontaudioandUSBassemblyintothebracket.Then,installthetwoscrewstosecure
theassemblytothebracket.
9.InstallthefrontaudioandUSBassemblybracketintothechassisandalignthescrewholeinthe
bracketwiththecorrespondingholeinthechassis.
10.Installthescrewtosecurethebrackettothechassis.
11.ReconnectthefrontaudioandUSBassemblycablestothefrontaudioconnectorandthefrontUSB
connectoronthesystemboard.See“Partsonthesystemboard”onpage6.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage76
Chapter7.Installingorreplacinghardware71
.
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ReplacingtheWi-Ficard
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
ToreplacetheWi-Ficard,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage56.
3.LocatetheWi-Ficard.See“Computercomponents”onpage5.
4.IfyourcomputercomeswithaWi-FicardthatsupportstheBluetoothfunction,disconnecttheBluetooth
cablefromtheWi-Ficardadapter.
Note:TheBluetoothcableconnectstheBluetoothconnectorontheWi-Ficardadaptertothesystem
board.
5.Attherearofthecomputer,removethescrewthatsecuresthecardlatch.
6.GrasptheWi-Ficardadapterthatiscurrentlyinstalledandgentlypullitoutoftheslot.
Note:Thecardfitstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecarda
smallamountuntilitisremovedfromthecardslot.
Figure28.RemovingtheWi-Ficardadapter
7.DisconnectthefrontandrearWi-FiantennacablesfromtheWi-Ficard.
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Figure29.RemovingtheWi-Fiantennacables
8.RemovethetwoscrewsthatsecuretheWi-FicardtotheWi-Ficardadapter.
Figure30.RemovingthescrewsthatsecuretheWi-Ficard
9.PulltheWi-FicardoutoftheminiPCIExpressslottoremoveitfromtheWi-Ficardadapter.
Chapter7.Installingorreplacinghardware73
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Figure31.RemovingtheWi-Ficard
10.InsertthenewWi-FicardintotheminiPCIExpressslot,andtheninstallthetwoscrewstosecurethe
Wi-FicardtotheWi-Ficardadapter.
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Figure32.InstallingtheWi-Ficard
11.ConnectthefrontantennacableandrearantennacabletotheWi-Ficard.
Figure33.InstallingtheWi-Fiantennacables
12.InstalltheWi-FicardadapterintothePCIExpressx1slotonthesystemboard.See“Partsonthe
systemboard”onpage6.
13.IftheinstalledWi-FicardsupportstheBluetoothfunction,useaBluetoothcabletoconnectthe
BluetoothconnectorontheWi-Ficardadaptertothesystemboard.
14.PivotthecardlatchtotheclosedpositiontosecuretheWi-Ficardadapter.
Chapter7.Installingorreplacinghardware75
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Figure34.InstallingtheWi-Ficardadapter
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage76
Completingthepartsreplacement
Aftercompletingtheinstallationorreplacementforallparts,reinstallthecomputercoverandreconnect
cables.Dependingonthepartsyouinstalledorreplaced,youmightneedtoconfirmtheupdatedinformation
intheSetupUtilityprogram.Referto“UsingtheSetupUtilityprogram”onpage35
Toreinstallthecomputercoverandreconnectcablestoyourcomputer,dothefollowing:
1.Ensurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrewsare
leftinsideyourcomputer.See“Computercomponents”onpage5forthelocationsofvarious
componentsinyourcomputer.
2.Ensurethatthecablesareroutedcorrectlybeforereinstallingthecomputercover.Keepcablesclearof
thehingesandsidesofthecomputerchassistoavoidinterferencewithreinstallingthecomputercover.
.
.
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3.Positionthecomputercoveronthechassissothattherailguidesonthebottomofthecomputer
coverengagetherailsonthechassis.Then,pushthecovertothefrontofthecomputeruntilitsnaps
intoposition.
Figure35.Installingthecomputercover
4.Installthescrewstosecurethecomputercover.
5.Placethecomputerinanuprightposition.
6.Ifalockingdeviceisavailable,useittolockthecomputer.See“Lockingyourcomputer”onpage29.
7.Reconnecttheexternalcablesandpowercordstothecorrespondingconnectorsonthecomputer.
See“Hardwarelocations”onpage1.
8.Updateyourconfiguration.See“UsingtheSetupUtilityprogram”onpage35.
9.Ifanewlyinstalledhardwarecomponentdoesnotworknormally,updatethedevicedriver.See
“Keepingyourcomputercurrent”onpage26
.
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Chapter8.Gettinginformation,help,andservice
Thischaptercontainsthefollowingtopics:
•“Informationresources”onpage79
•“Helpandservice”onpage80
Informationresources
Youcanusetheinformationinthissectiontoaccessusefulresourcesrelatingtoyourcomputingneeds.
Accessingtheuserguideinvariouslanguages
Toaccesstheuserguideinvariouslanguages,goto:
http://www.lenovo.com/UserManuals
Windowshelpsystem
Note:IfyouusetheonlinehelpforWindows7orthehelpforWindows10,ensurethatyourcomputer
isconnectedtotheInternet.
TheWindowshelpsystemprovidesyouwithdetailedinformationaboutusingtheWindowsoperatingsystem.
ToaccesstheWindowshelpsystem,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickHelpandSupport.Y oucanchoosetousetheonlineorofflinehelpatthe
bottomofthescreen.
•ForWindows10:ClickGetstarted.
Safetyandwarranty
TheSafety,Warranty,andSetupGuideprovidedwithyourcomputercontainsimportantsafetyinformation,
productwarrantyterms,initialsetupprocedure,andlegalnotices.Ensurethatyoureadandunderstandall
safetyinformationintheSafety,Warranty,andSetupGuidebeforeusingyourcomputer.
Inaddition,readandunderstand“Readthisfirst:Importantsafetyinformation”onpageiiibeforeusingyour
computer.Thisprefaceprovidesadditionalsafetyinformationthatappliestotopicsandtasksdescribedin
thisUserGuide.
LenovoWebsite
TheLenovoWebsite(http://www.lenovo.com)providesup-to-dateinformationandservicestohelpyoubuy,
upgrade,andmaintainyourcomputer.Youalsocandothefollowing:
•Shopfordesktopandnotebookcomputers,monitors,projectors,upgradesandaccessoriesforyour
computer,andspecialoffers.
•Purchaseadditionalservices,suchassupportforhardware,operatingsystems,applicationprograms,
networksetupandconfiguration,andcustominstallations.
•Purchaseupgradesandextendedhardwarerepairservices.
•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.
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•FindaServiceProviderlocatednearyou.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Driversandsoftware
•Diagnosticsolutions
•Productandservicewarranty
•Productandpartsdetails
•Userguidesandmanuals
•Knowledgebaseandfrequentlyaskedquestions
•LenovoSupportphonenumbers
Frequentlyaskedquestions
Fortheanswerstofrequentlyaskedquestionsaboutyourcomputer,goto:
http://www.lenovo.com/support/faq
Helpandservice
Thissectionprovidesinformationaboutobtaininghelpandservice.
Callingforservice
Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport
Center.Forthewarrantyperiodofyourcomputer,gotohttp://www.lenovo.com/warranty-status.Foralistof
LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.
Note:Phonenumbersaresubjecttochangewithoutnotice.Ifthenumberforyourcountryorregionisnot
provided,contactyourLenovoresellerorLenovomarketingrepresentative.
Thefollowingservicesareavailableduringthewarrantyperiod:
•Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga
hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare
availabletoprovidetheapplicablelevelofservice.
•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas
beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour
hardwareavailable.
Theseitemsarenotcoveredbythewarranty:
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts
•Identificationofsoftwareproblemsources
•ConfigurationofBIOSaspartofaninstallationorupgrade
•Changes,modifications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofapplicationprograms
Ifpossible,beatyourcomputerwhenyoucall.Havethefollowinginformationavailable:
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•Machinetypeandmodel
•Serialnumbersofyourhardwareproducts
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwareconfigurationinformation
Usingotherservices
Youmighttravelwithyourcomputerorrelocateittoacountryorregionwherethemachinetypeforyour
desktopornotebookcomputerissold.Insuchasituation,yourcomputermightbeeligibleforInternational
WarrantyService,whichautomaticallyentitlesyoutoobtainwarrantyservicethroughoutthewarrantyperiod.
Servicewillbeperformedbyserviceprovidersauthorizedtoperformwarrantyservice.
Servicemethodsandproceduresvarybycountry,andsomeservicesmightnotbeavailableinallcountries.
InternationalWarrantyServiceisdeliveredthroughthemethodofservice(suchasdepot,carry-in,or
on-siteservice)thatisprovidedintheservicingcountry.Servicecentersincertaincountriesmightnotbe
abletoserviceallmodelsofaparticularmachinetype.Insomecountries,feesandrestrictionsmight
applyatthetimeofservice.
TodeterminewhetheryourcomputeriseligibleforInternationalWarrantyServiceandtoviewalistofthe
countriesorregionswhereserviceisavailable,gotohttp://www.lenovo.com/support.
FortechnicalassistancewiththeinstallationoforquestionsrelatedtoServicePacksforyourpreinstalled
MicrosoftWindowsproduct,gototheMicrosoftProductSupportWebsiteathttp://support.microsoft.com.
YoualsocancontacttheLenovoCustomerSupportCenterforhelp.Somefeesmightapply.
Purchasingadditionalservices
Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices.Examplesoftheseadditional
servicesinclude:
•Supportforhardware,operatingsystems,andapplicationprograms
•Networksetupandconfigurationservices
•Upgradedorextendedhardwarerepairservices
•Custominstallationservices
Serviceavailabilityandservicenamemightvarybycountryorregion.Formoreinformationaboutthese
services,gototheLenovoWebsiteat:
http://www.lenovo.com
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AppendixA.Regulatoryinformation
Thelatestcomplianceinformationisavailableathttp://www.lenovo.com/compliance.
Exportclassificationnotice
ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport
ClassificationControlNumber(ECCN)of5A992.c.Itcanbere-exportedexcepttoanyoftheembargoed
countriesintheEARE1countrylist.
Electronicemissionsnotices
ThefollowinginformationreferstoLenovopersonalcomputermachinetypes10K9,10KA,10KB,and10KC.
FederalCommunicationsCommissionDeclarationofConformity
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant
toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful
interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency
energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference
toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe
determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby
oneormoreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
•Consultanauthorizeddealerorservicerepresentativeforhelp.
Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspecifiedor
recommendedcablesandconnectorsorbyunauthorizedchangesormodificationstothisequipment.
Unauthorizedchangesormodificationscouldvoidtheuser'sauthoritytooperatetheequipment.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)
thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,
includinginterferencethatmaycauseundesiredoperation.
ResponsibleParty:
Lenovo(UnitedStates)Incorporated
1009ThinkPlace-BuildingOne
Morrisville,NC27560
PhoneNumber:919-294-5900
IndustryCanadaClassBemissioncompliancestatement
CANICES-3(B)/NMB-3(B)
EuropeanUnion-CompliancetotheElectromagneticCompatibilityDirective
©CopyrightLenovo2015
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ThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/EConthe
approximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.Lenovocannot
acceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfromanon-recommended
modificationoftheproduct,includingtheinstallationofoptioncardsfromothermanufacturers.
ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBInformationT echnology
EquipmentaccordingtoEuropeanStandardEN55022.ThelimitsforClassBequipmentwerederived
fortypicalresidentialenvironmentstoprovidereasonableprotectionagainstinterferencewithlicensed
communicationdevices.
Lenovo,Einsteinova21,85101Bratislava,Slovakia
GermanClassBcompliancestatement
DeutschsprachigerEUHinweis:
HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeit
DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2004/108/EG(früher89/336/EWG)zur
AngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaaten
undhältdieGrenzwertederEN55022KlasseBein.
Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu
betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden.
LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt
ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne
EmpfehlungderLenovogesteckt/eingebautwerden.
Deutschland:
EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln
DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“
EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder
EU-Richtlinie2004/108/EG(früher89/336/EWG)inderBundesrepublikDeutschland.
ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit
vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische
VerträglichkeitvonGeräten),bzw.derEMVEGRichtlinie2004/108/EC(früher89/336/EWG),für
GerätederKlasseB.
DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen
-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo
(Deutschland)GmbH,Gropiusplatz10,D-70563Stuttgart.
InformationeninHinsichtEMVGParagraf4Abs.(1)4:
DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.
KoreaClassBcompliancestatement
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JapanVCCIClassBcompliancestatement
Japancompliancestatementforproductswhichconnecttothepowermainswithratedcurrent
lessthanorequalto20Aperphase
Japannoticeforacpowercord
Theacpowercordshippedwithyourproductcanbeusedonlyforthisspecificproduct.Donotusetheac
powercordforotherdevices.
LenovoproductserviceinformationforT aiwan
KeyboardandmousecompliancestatementforT aiwan
Eurasiancompliancemark
Brazilaudionotice
Ouvirsonscommaisde85decibéisporlongosperíodospodeprovocardanosaosistemaauditivo.
Mexicowireless-radiocomplianceinformation
Advertencia:EnMexicolaoperacióndeesteequipoestásujetaalassiguientesdoscondiciones:(1)es
posiblequeesteequipoodispositivonocauseinterferenciaperjudicialy(2)esteequipoodispositivodebe
aceptarcualquierinterferencia,incluyendolaquepuedacausarsuoperaciónnodeseada.
Additionalregulatoryinformation
Foradditionalregulatoryinformation,refertotheRegulatoryNoticeshippedwithyourcomputer.Depending
ontheconfigurationofyourcomputerandthecountryorregionwherethecomputerwaspurchased,
youmighthavereceivedadditionalprintedregulatorynotices.Allregulatorynoticesareavailableonthe
LenovoSupportWebsiteinelectronicformat.Toaccesselectroniccopiesofthedocumentation,goto
http://www.lenovo.com/UserManuals.
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AppendixB.WEEEandrecyclinginformation
Lenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheir
equipmentwhenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassist
equipmentownersinrecyclingtheirITproducts.ForinformationonrecyclingLenovoproducts,goto
http://www.lenovo.com/recycling.Thelatestenvironmentalinformationaboutourproductsisavailableat
http://www.lenovo.com/ecodeclaration.
ImportantWEEEinformation
TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(for
example,theEuropeanWEEEDirective,IndiaE-WasteManagement&HandlingRules,2011).Appliancesare
labeledinaccordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE).
Theseregulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicable
withineachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobe
thrownaway,butratherputintheestablishedcollectionsystemsforreclaimingtheseendoflifeproducts.
Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendof
lifeEEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,
recycle,andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentand
humanhealthduetothepresenceofhazardoussubstances.ForadditionalWEEEinformation,goto:
http://www.lenovo.com/recycling
RecyclinginformationforJapan
CollectingandrecyclingadisusedLenovocomputerormonitor
IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty
ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof
Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed
ofbyanindustrialwastedisposalcontractorcertifiedbyalocalgovernment.InaccordancewiththeLaw
forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollecting
andRecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.For
details,visittheLenovoWebsiteathttp://www.lenovo.com/recycling/japan.PursuanttotheLawfor
PromotionofEffectiveUtilizationofResources,thecollectingandrecyclingofhome-usedcomputers
andmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisserviceisprovidedfreeof
chargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,visittheLenovoWebsiteat
http://www.lenovo.com/recycling/japan.
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DisposingofLenovocomputercomponents
SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother
environmentalsensitivesubstances.T oproperlydisposeofdisusedcomponents,suchasaprintedcircuit
boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.
DisposingofdisusedlithiumbatteriesfromLenovocomputers
Abutton-shapedlithiumbatteryisinstalledinsideyourLenovocomputertoprovidepowertothecomputer
clockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouneedtoreplaceitwitha
newone,contactyourplaceofpurchaseorcontactLenovoforservice.Ifyouneedtodisposeofadisused
lithiumbattery,insulateitwithvinyltape,contactyourplaceofpurchaseoranindustrial-waste-disposal
operator,andfollowtheirinstructions.Disposalofalithiumbatterymustcomplywithlocalordinances
andregulations.
RecyclinginformationforBrazil
DeclaraçõesdeReciclagemnoBrasil
DescartedeumProdutoLenovoForadeUso
Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde
coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas
especializadasnomanuseioderesíduosindustriais,devidamentecertificadaspelosorgãosambientais,de
acordocomalegislaçãolocal.
ALenovopossuiumcanalespecíficoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua
umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara:
reciclar@lenovo.com,informandoomodelo,númerodesérieecidade,afimdeenviarmosasinstruções
paraocorretodescartedoseuprodutoLenovo.
BatteryrecyclinginformationforTaiwan
BatteryrecyclinginformationfortheEuropeanUnion
Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).
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BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC
concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe
frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe
EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown
away,butratherreclaimeduponendoflifeperthisDirective.
InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate
thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso
includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor
cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted
municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and
treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential
effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof
hazardoussubstances.Forpropercollectionandtreatment,goto:
http://www.lenovo.com/recycling
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