Lenovo ThinkCentre M73p User Guide [en, id, uk]

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ThinkCentreM73p UserGuide
MachineTypes:10K9,10KA,10KB,and10KC
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Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Read
thisfirst:Importantsafetyinformation”onpageiii
andAppendixF“Notices”onpage97.
FirstEdition(August2015)
©CopyrightLenovo2015.
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Contents
Readthisfirst:Importantsafety
information..............iii
Beforeusingthismanual...........iii
Serviceandupgrades............iii
Staticelectricityprevention..........iv
Powercordsandpoweradapters.......iv
Extensioncordsandrelateddevices......v
Plugsandoutlets..............v
Externaldevices..............v
Heatandproductventilation.........v
Operatingenvironment...........vi
Lasercompliancestatement.........vi
Powersupplystatement...........vii
Cleaningandmaintenance..........vii
Chapter1.Productoverview.....1
Hardwarelocations.............1
Frontview...............1
Rearview...............3
Computercomponents.........5
Partsonthesystemboard........6
Machinetypeandmodellabel.......8
Features.................8
Specifications...............12
Programs.................12
Accessingaprogramonyourcomputer...12
Installingaprogramthatisreadytobe
installed...............13
AnintroductiontoLenovoprograms....13
Chapter2.Usingyourcomputer...17
Registeringyourcomputer..........17
Settingthecomputervolume.........17
AddinganicontotheWindowsnotificationarea.17
Usingadisc................17
Guidelinesaboutusingtheopticaldrive...18
Handlingandstoringadisc........18
Playingandremovingadisc.......18
Recordingadisc............19
Connectingtoanetwork...........19
ConnectingtoanEthernetLAN......19
ConnectingtoawirelessLAN.......20
ConnectingtoaBluetooth-enableddevice..20
Chapter3.Y ouandyourcomputer..21
Arrangingyourworkspace..........21
Glareandlighting............21
Aircirculation.............21
Electricaloutletlocationsandcablelengths.21
Comfort...............21
Accessibilityinformation...........22
Cleaningyourcomputer...........25
Maintenance...............25
Basicmaintenancetips.........25
Goodmaintenancepractices.......26
Keepingyourcomputercurrent......26
Movingyourcomputer...........27
Chapter4.Security..........29
Lockingyourcomputer...........29
Lockingthecomputercover.......29
AttachingaKensington-stylecablelock...30
Attachingacablelock..........31
Viewingandchangingsecuritysettingsinthe
SetupUtilityprogram............31
Preventingunauthorizedaccesstoyour
computer.................31
Usingfingerprintauthentication........32
Usingandunderstandingfirewalls.......32
Protectingdataagainstviruses........32
ComputraceAgentsoftwareembeddedin
firmware.................33
TrustedPlatformModule(TPM)........33
Chapter5.Advancedconfiguration..35
UsingtheSetupUtilityprogram........35
StartingtheSetupUtilityprogram.....35
Enablingordisablingadevice.......35
EnablingordisablingtheAutomaticPowerOn
features...............35
EnablingordisablingErPLPScompliance
mode................36
ChangingICEPerformanceMode.....36
EnablingordisablingtheICEThermalAlert
feature................37
EnablingordisablingtheConfiguration
ChangeDetectionfeature........37
Usingthecoverpresenceswitch......37
UsingBIOSpasswords.........38
Selectingastartupdevice........39
ExitingtheSetupUtilityprogram......40
UpdatingandrecoveringtheBIOS.......40
UpdatingtheBIOS...........40
RecoveringfromaBIOSupdatefailure...41
©CopyrightLenovo2015
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Chapter6.T roubleshooting,
diagnostics,andrecovery......43
Basicprocedureforresolvingcomputer
problems.................43
Troubleshooting..............43
Startupproblems............43
Audioproblems............44
CDproblems.............45
DVDproblems.............45
Intermittentproblems..........46
Storagedriveproblems.........46
Networkingproblems..........47
Performanceproblems..........49
Serialconnectorcannotbeaccessed....50
MyUSBconnectorscannotbeaccessed..50
Softwareanddriverproblems.......50
Diagnostics................51
LenovoSolutionCenter.........51
Recoveryinformation............51
RecoveryinformationforWindows7....51
RecoveryinformationforWindows10....52
Chapter7.Installingorreplacing
hardware...............55
Handlingstatic-sensitivedevices.......55
Installingorreplacinghardware........55
Installingexternaloptions........55
Removingthecomputercover.......56
Replacingthefrontbezel.........56
ReplacingaPCI/PCI-Expresscard.....57
Replacingamemorymodule.......60
Replacingtheopticaldrive........62
Replacingthecoin-cellbattery......63
Replacingtheheatsinkandfanassembly..65 Replacingthepowersupplyassembly...66
Installingthe2.5-inchstoragedrive.....67
Replacingthe3.5-inchstoragedrive....68
ReplacingthefrontaudioandUSB
assembly...............70
ReplacingtheWi-Ficard.........72
Completingthepartsreplacement.....76
Windowshelpsystem..........79
Safetyandwarranty...........79
LenovoWebsite............79
LenovoSupportWebsite.........80
Frequentlyaskedquestions........80
Helpandservice..............80
Callingforservice............80
Usingotherservices..........81
Purchasingadditionalservices......81
AppendixA.Regulatory
information..............83
Exportclassificationnotice..........83
Electronicemissionsnotices.........83
FederalCommunicationsCommission
DeclarationofConformity........83
Eurasiancompliancemark..........85
Brazilaudionotice.............85
Mexicowireless-radiocomplianceinformation..85
Additionalregulatoryinformation.......85
AppendixB.WEEEandrecycling
information..............87
ImportantWEEEinformation.........87
RecyclinginformationforJapan........87
RecyclinginformationforBrazil........88
BatteryrecyclinginformationforTaiwan.....88
BatteryrecyclinginformationfortheEuropean
Union..................88
AppendixC.RestrictionofHazardous
SubstancesDirective(RoHS).....91
EuropeanUnionRoHS...........91
ChinaRoHS................91
TurkishRoHS...............91
UkraineRoHS...............92
IndiaRoHS................92
AppendixD.ChinaEnergyLabel...93
AppendixE.ENERGYSTARmodel
information..............95
Chapter8.Gettinginformation,help,
andservice..............79
Informationresources............79
Accessingtheuserguideinvarious
languages...............79
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AppendixF .Notices..........97
Trademarks................98
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Readthisfirst:Importantsafetyinformation
Thischaptercontainsthesafetyinformationthatyoumustbefamiliarwith.

Beforeusingthismanual

CAUTION: Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis product.RefertotheinformationinthissectionandthesafetyinformationintheSafety,Warranty,and SetupGuidethatyoureceivedwiththisproduct.Readingandunderstandingthissafetyinformation reducestheriskofpersonalinjuryanddamagetoyourproduct.
IfyounolongerhaveacopyoftheSafety,Warranty,andSetupGuide,youcanobtainaPortableDocument Format(PDF)versionfromtheLenovo LenovoSupportWebsitealsoprovidestheSafety,Warranty,andSetupGuideandthisUserGuidein additionallanguages.
®
SupportWebsiteathttp://www.lenovo.com/UserManuals.The

Serviceandupgrades

DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysensure thatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Formoreinformation onCRUs,refertoChapter7“Installingorreplacinghardware”onpage55 concerns,contacttheCustomerSupportCenter.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the followingwarningsarerequiredforyoursafety.
CAUTION:
.Ifyouhaveanyquestionsor
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe computeriscool.
©CopyrightLenovo2015
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Staticelectricityprevention

Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions. Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoption orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyou toinstallit.
WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe edges.Nevertouchexposedcircuitry.
•Preventothersfromtouchingcomponents.
•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo seconds.Thisreducesstaticelectricityinthepackageandyourbody.
•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepart withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth, levelsurfaceandplacethepartonit.
•Donotplacethepartonthecomputercoverorothermetalsurface.

Powercordsandpoweradapters

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.Donotusetheac powercordforotherdevices.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm othercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter, whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such asdeformedplastic)attheacinputoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor overheatingorwherethepowercordappearstohavebeendamagedinanyway.
2
,orbetter.For
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Extensioncordsandrelateddevices

Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.

Plugsandoutlets

Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamaged orcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtainareplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsof electricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orconnecteddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagroundedelectricaloutlet. Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.If youcannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplace theoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystem loadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformation ifyouhavequestionsaboutpowerloadsandbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe equipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.

Externaldevices

DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)cableswhile thecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoidpossibledamageto connecteddevices,waitatleastfivesecondsafterthecomputerisshutdowntodisconnectexternaldevices.

Heatandproductventilation

Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries arecharging.Alwaysfollowthesebasicprecautions:
•Donotleaveyourcomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyour bodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.Your computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended contactwiththebodycouldcausediscomfortor,potentially,askinburn.
•Donotchargethebatteryoroperateyourcomputer,poweradapter,oraccessoriesnearflammable materialsorinexplosiveenvironments.
•Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliable operation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa, carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
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Inspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspecting yourcomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;then removeanydustfromventsandperforationsinthebezel.Ifyounoticeexternaldustaccumulation,then examineandremovedustfromtheinsideofthecomputerincludingheatsinkinletfins,powersupplyvents, andfans.Alwaysturnoffandunplugthecomputerbeforeopeningthecover.Ifpossible,avoidoperating yourcomputerwithintwofeetofhigh-trafficareas.Ifyoumustoperateyourcomputerinornearahigh-traffic area,inspectand,ifnecessary,cleanyourcomputermorefrequently.
Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautions withyourdesktopcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredfor computersindustyorhigh-trafficareas.
•Donotrestrictorblockanyventilationopenings.
•Donotstoreoroperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
•Donotinstallairfiltrationdevices.Theymayinterferewithpropercooling.

Operatingenvironment

Theoptimalenvironmentinwhichtouseyourcomputeris10°C–35°C(50°F–95°F)withhumidityranging between35%and80%.Ifyourcomputerisstoredortransportedintemperatureslessthan10°C(50°F), allowthecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10°C–35°C(50°F–95°F)before use.Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowyourcomputertorisetoan optimaloperatingtemperaturebeforeusecouldresultinirreparabledamagetoyourcomputer.
Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,and microwaveovenawayfromyourcomputerbecausethestrongmagneticfieldsgeneratedbythese appliancescandamagethemonitoranddataonthestoragedrive.
Donotplaceanybeveragesontopoforbesidethecomputerorotherconnecteddevices.Ifliquidisspilled onorinthecomputeroraconnecteddevice,ashortcircuitorotherdamagemightoccur.
Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.

Lasercompliancestatement

CAUTION: Whenlaserproducts(suchasCD-ROMs,DVDdrives,fiberopticdevices,ortransmitters)are installed,notethefollowing:
•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein mightresultinhazardousradiationexposure.
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DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:
Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical instruments,andavoiddirectexposuretothebeam.

Powersupplystatement

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached. Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwithoneoftheseparts, contactaservicetechnician.

Cleaningandmaintenance

Keepyourcomputerandworkspaceclean.Shutdownthecomputerandthendisconnectthepower cordbeforecleaningthecomputer.Donotsprayanyliquiddetergentdirectlyonthecomputeroruse anydetergentcontainingflammablematerialtocleanthecomputer.Spraythedetergentonasoftcloth andthenwipethecomputersurfaces.
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Chapter1.Productoverview

Thischapterprovidesinformationaboutthefollowingtopics:
“Hardwarelocations”onpage1
“Features”onpage8
“Specifications”onpage12
“Programs”onpage12

Hardwarelocations

Thissectionprovidesinformationaboutthelocationsofyourcomputerhardware.
Note:Thecomputerhardwaremightlookslightlydifferentfromtheillustrations.

Frontview

Figure1.Frontview
1Storagedriveactivityindicator
3Powerbutton
5Cardreaderslot(availableonsomemodels)6USB2.0connector
©CopyrightLenovo2015
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4Opticaldriveeject/closebutton(availableonsome
models)
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7Microphoneconnector8Headphoneconnector
9USB2.0connector
Cardreaderslot Usedtoholdacard-shapedstoragemediumsothatthecardreadercanreadthedataonthestorage
medium.
Headphoneconnector Usedtoconnectheadphonestoyourcomputer.
Microphoneconnector Usedtoconnectamicrophonetoyourcomputer.Youcanusethemicrophonetorecordsoundsoruse
speech-recognitionsoftware.
Opticaldriveeject/closebutton Usedtoejectthetrayoftheopticaldrivefromthedrive.Afteryouinsertadiscintothetray,press
theeject/closebuttontoclosethetray.
Powerbutton Usedtoturnonyourcomputer.Y oualsocanusethepowerbuttontoturnoffyourcomputeronlywhen
youcannotuseanyMicrosoft
®
Windows
®
shutdownproceduretoturnoffyourcomputer.
Powerindicator Whentheindicatorison,thecomputerison.
Storagedriveactivityindicator Whentheindicatorison,thestoragedrivesareinuse.
USB2.0connector UsedtoconnectadevicethatrequiresaUSB2.0connection,suchasakeyboard,amouse,ascanner,a
printer,orapersonaldigitalassistant(PDA).
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Rearview

Figure2.Rearview
1Powercordconnector
3VGAconnector4PS/2mouseconnector(availableonsomemodels)
5DisplayPort
7USB3.0connectors(4)8USB2.0connectors(2)
9Ethernetconnector10Microphoneconnector
11Audioline-outconnector12Audioline-inconnector
13PCI/PCI-Expresscardarea(differentcardsprovide
®
connectors(2)6PS/2keyboardconnector(availableonsomemodels)
2Serialconnector
14Serialconnector(availableonsomemodels)
differentconnectors)
15Security-lockslot16Cable-lockslots(2)
17Padlockloop
Note:Adiscretegraphicscard,networkinterfacecard,oraudiocardmightbeinstalledinthePeripheral ComponentInterconnect(PCI)orPCIExpresscardarea.Ifsuchacardisinstalled,ensurethatyouusethe connectorsonthecardinsteadofthecorrespondingconnectorsonthecomputer.
Audioline-inconnector Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereosystem.Whenyouattach
anexternalaudiodevice,acableisconnectedbetweentheaudioline-outconnectorofthedevice andtheaudioline-inconnectorofthecomputer.
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Audioline-outconnector Usedtosendaudiosignalsfromthecomputertoexternaldevices,suchaspoweredstereospeakers,
headphones,ormultimediakeyboards.Toattachastereosystemorotherexternalrecordingdevice,a cableisconnectedbetweentheaudioline-inconnectorofthedeviceandtheaudioline-outconnector ofthecomputer.
Note:Ifyourcomputerhasbothanaudioline-outconnectorandaheadsetconnectororheadphone connector,alwaysusetheheadsetconnectororheadphoneconnectorforearphones,headphones,ora headset.However,aheadphoneconnectordoesnotsupportthemicrophoneofaheadset.
Cable-lockslots Forinformation,see“Attachingacablelock”onpage31
.
DisplayPortconnector Usedtoconnectahigh-performancemonitor,adirect-drivemonitor,orotherdevicesthatusea
DisplayPortconnector.
Ethernetconnector UsedtoconnectanEthernetcableforalocalareanetwork(LAN).
Note:TooperatethecomputerwithinFederalCommunicationsCommission(FCC)ClassBlimits,usea Category5eorbetterEthernetcable.
Microphoneconnector Usedtoconnectamicrophonetoyourcomputerwhenyouwanttorecordsoundorifyouuse
speech-recognitionsoftware.
Padlockloop Forinformation,see“Lockingthecomputercover”onpage29
.
PCI/PCI-Expresscardarea(differentcardsprovidedifferentconnectors) Toimprovetheoperatingperformanceofyourcomputer,youcanconnectPCI/PCI-Expresscardsinto
thisarea.Dependingonyourcomputermodel,theconnectorsinthisareamightvary.
Powercordconnector Usedtoconnectthepowercordtoyourcomputerforpowersupply.
PS/2keyboardconnector UsedtoconnectakeyboardthatusesaPersonalSystem/2(PS/2)keyboardconnector.
PS/2mouseconnector Usedtoconnectamouse,atrackball,orotherpointingdevicesthatuseaPS/2mouseconnector.
Serialconnector Usedtoconnectanexternalmodem,aserialprinter,orotherdevicesthatusea9-pinserialconnector.
Security-lockslot Forinformation,see“AttachingaKensington-stylecablelock”onpage30.
USB2.0connector UsedtoconnectadevicethatrequiresaUSB2.0connection,suchasakeyboard,amouse,ascanner,a
printer,orapersonaldigitalassistant(PDA).
USB3.0connector UsedtoconnectadevicethatrequiresaUSB2.0orUSB3.0connection,suchasakeyboard,amouse,a
scanner,aprinter,oraPDA.
VGAconnector Usedtoconnectavideographicsarray(VGA)monitororotherdevicesthatuseaVGAconnector.
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Computercomponents

Note:Dependingonyourcomputermodel,someofthefollowingcomponentsmightnotbeavailable.
Figure3.Computercomponents
1Computercover
3Systemboard
5Microprocessor6Memorymodule
7Opticaldrive8Cardreader
9FrontaudioandUSBassembly10Coin-cellbattery
11FrontWi-Fiantenna12Internalspeaker
13Thermalsensor14Wi-Ficard
15Wi-Ficardadapter
17RearWi-Fiantenna
19Rearfan
21Frontbezel
2Powersupplyassembly
4Heatsinkandfanassembly
16PCIExpresscard
18Coverpresenceswitch(Intrusionswitch)
20Storagedrives(2)
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Partsonthesystemboard

Note:Forthepartsthataredisplayedonthefollowingfigurebutnotintroducedinthefollowingtable,see
“Frontview”onpage1and“Rearview”onpage3.
Figure4.Partsonthesystemboard
1PS/2keyboardandmouseconnector24-pinpowerconnector(forconnectingpowersupply
assembly)
3Microprocessorfanconnector
5Memoryslot2(DIMM2)6Memoryslot3(DIMM3)
7Memoryslot4(DIMM4)
94-pinpowerconnectors(2)(forconnecting
4Memoryslot1(DIMM1)
8Thermalsensorconnector
1014-pinpowerconnector
storagedrives)
11eSATAconnector
13SATA3.0connectors(3)
15FrontUSBconnector2(forconnectingUSB
12Parallelconnector
14Frontpanelboardconnector
16Cardreaderconnector
ports1and2onthefrontbezel)
17ClearCMOS(ComplementaryMetalOxide
18Serialconnector
Semiconductor)/Recoveryjumper
19Internalspeakerconnector20Frontaudioconnector
21PCIcardslot22PCIExpresscardslot(physicallinkwidthx16;negotiable
linkwidthx4,x1)
23PCIExpressx1cardslot24PCIExpressx16graphicscardslot
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25Systemfanconnector26Coverpresenceswitchconnector(Intrusionswitch
connector)
27Coin-cellbattery
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Machinetypeandmodellabel

Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.
Themachinetypeandmodellabelisattachedonthebottomofyourcomputerasshown.
Figure5.Machinetypeandmodellabel

Features

Thecomputerfeaturesintroducedinthissectionapplytovariousmodels.
Informationaboutyourcomputer
•Toviewbasicinformation(suchasmicroprocessorandmemoryinformation)aboutyourcomputer, dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:Right-clickComputer,andthenclickProperties. –ForWindows10:ClickSettingsSystemAbout.
•Toviewdetailedinformationaboutthedevices(suchastheopticaldriveandnetworkadapters)onyour computer,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen
clickProperties.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDeviceManager.Typetheadministratorpasswordorprovideconfirmationifprompted.
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Preinstalledoperatingsystem
YourcomputerispreinstalledwithWindows7orWindows10operatingsystem.Additionaloperating systemsmightbeidentifiedbyLenovoascompatiblewithyourcomputer.T odetermineifanoperating systemhasbeencertifiedortestedforcompatibility,checktheWebsiteoftheoperatingsystemprovider.
ForinformationaboutWindows8.1operatingsystem,refertotheWindows8.1ProductGuideatthe followingWebsite: http://www.microsoft.com
Powersupply
Yourcomputercomeswithoneofthefollowingpowersupplies:
•180-wattautomaticvoltage-sensingpowersupply
•280-wattautomaticvoltage-sensingpowersupply
Note:Ifadiscretegraphicscardisinstalledonyourcomputer,a280-wattautomaticvoltage-sensing powersupplyisrequired.
Storagedrives
Yourcomputersupportsuptotwostoragedrives(harddiskdrives,hybriddrives,orsolid-statedrives).
Toviewtheamountofstoragedrivespace,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthenclick Manage.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDiskManagement.
Videofeatures
•Theintegratedgraphicscardsupportsthefollowingdisplayconnectorsonyourcomputer:
–DisplayPortconnector –VGAconnector
•Thediscretegraphicscard,whichisavailableonsomemodels,providesenhanceddisplaycapability andexperience.
Audiofeatures
Theintegratedaudiocardsupportsthefollowingaudioconnectorsanddevicesonyourcomputer:
•Audioline-inconnector
•Audioline-outconnector
•Headphoneconnector
•Internalspeaker(availableonsomemodels)
•Microphoneconnector
Input/Output(I/O)features
•Serialconnector
•Audioconnectors(audioline-inconnector,audioline-outconnector,headphoneconnector,internal speaker(availableonsomemodels)andmicrophoneconnector)
•Cardreaderslot(availableonsomemodels)
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•Displayconnectors(DisplayPortconnectorandVGAconnector)
•Ethernetconnector
•PS/2keyboardconnector(availableonsomemodels)
•PS/2mouseconnector(availableonsomemodels)
•USBconnectors
Expansion
•Cardreader(availableonsomemodels)
•Opticaldrive(availableonsomemodels)
•Storagedrivebay
•Memoryslots
•PCIcardslot
•PCIExpressx1cardslot
•PCIExpressx16graphicscardslot
•PCIExpresscardslot(physicallinkwidthx16;negotiablelinkwidthx4,x1)
Networkfeatures
•EthernetLAN
–TheintegratednetworkinterfacecardsupportstheEthernetconnectoronyourcomputer. –Thediscretenetworkinterfacecard,whichisavailableonsomemodels,providesanadditional
Ethernetconnector.
•WirelessLAN(availableonsomemodels)
•Bluetooth(availableonsomemodels)
Securityfeatures
Formoreinformation,seeChapter4“Security”onpage29.
Systemmanagementfeatures
•Abilitytostorepower-onself-test(POST)hardwaretestresults
•DesktopManagementInterface(DMI) DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall
aspectsofacomputer.Theinformationincludesprocessortype,installationdate,connectedprintersand otherperipherals,powersources,maintenancehistory,andsoon.
•ErPLPScompliancemode Theenergy-relatedproductsdirective(ErP)lowestpowerstate(LPS)compliancemodereducesthe
consumptionofelectricitywhenyourcomputerisinsleeporoffmode.Formoreinformation,see “EnablingordisablingErPLPScompliancemode”onpage36
.
•IntelligentCoolingEngine(ICE) TheIntelligentCoolingEngineisasystemthermalmanagementsolutionthatenablesyourcomputer
torunwithbetterthermalandacousticperformance.TheICEfunctionalsomonitorsthethermal performanceofyourcomputertoidentifythermalproblems.Formoreinformation,see“ChangingICE PerformanceMode”onpage36and“EnablingordisablingtheICEThermalAlertfeature”onpage37.
•Intel
®
StandardManageability
IntelStandardManageabilityishardware-andfirmware-basedtechnologythatmakescomputerseasier andlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.
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•IntelActiveManagementT echnology(AMT)(availableonsomemodels) IntelActiveManagementTechnologyishardware-andfirmware-basedtechnologythatmakescomputers
easierandlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.
•IntelMatrixStorageManager IntelMatrixStorageManagerisadevicedriverthatprovidessupportforSerialAdvancedTechnology
Attachment(SATA)RedundantArrayofIndependentDisks(RAID)5arraysandSATARAID10arrayson specificIntelchipsetsystemboardstoenhanceharddiskperformance.
•PrebootExecutionEnvironment(PXE) PrebootExecutionEnvironmentenablescomputerstostartthroughanetworkinterfaceindependentof
datastoragedrives(suchasharddiskdrives)orinstalledoperatingsystems.
•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware TheSMBIOSspecificationdefinesdatastructuresandaccessmethodsthatcanbeusedtoread
managementdatastoredintheBIOSofacomputer.
•WakeonLAN WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon
orwokenupbyanetworkmessage.Themessageusuallyissentbyaprogramrunningonanother computeronthesameLAN.
•WakeonRing WakeonRing,sometimesreferredtoasWakeonModem,isaspecificationthatallowssupported
computersanddevicestoresumefromsleeporhibernationmode.
•WindowsManagementInstrumentation(WMI) WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan
operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotification.
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Specifications
Thissectionliststhephysicalspecificationsforyourcomputer.
Dimensions
Width:160mm(6.3inches) Height:388mm(15.3inches) Depth:422mm(16.6inches)
Weight
Maximumconfigurationasshipped:7.5kg(16.5lb)
Environment
•Airtemperature:
Operating:From10°C(50°F)to35°C(95°F) Storageinoriginalshippingpackage:From-40°C(-40°F)to60°C(140°F) Storagewithoutpackage:From-10°C(14°F)to60°C(140°F)
•Humidity:
Operating:20%–80%(non-condensing) Storage:20%–90%(non-condensing)
•Altitude:
Operating:From-15.2m(-50ft)to3048m(10000ft) Storage:From-15.2m(-50ft)to10668m(35000ft)
Electricalinput
Inputvoltage:From100Vacto240Vac Inputfrequency:50/60Hz

Programs

Thissectionprovidesinformationabouttheprogramsonyourcomputer.

Accessingaprogramonyourcomputer

Note:ForWindows7,dependingonyourcomputermodel,someoftheLenovoprogramsmightbereadyto
beinstalled,soyouneedtoinstallthemmanually.Then,youcanaccessandusetheseprograms.
Toaccessaprogramonyourcomputer,dooneofthefollowing:
•FromWindowsSearch:
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthentypetheprogramname
intothesearchbox.
–ForWindows10:TypetheprogramnameintothesearchboxnexttotheStartbutton.
2.Inthesearchresults,clickthenameofthedesiredprogramtolaunchtheprogram.
•FromtheStartmenuorControlPanel:
1.ClicktheStartbuttontoopentheStartmenu.Then,clickthenameofthedesiredprogramto launchtheprogram.
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2.Iftheprogramnameisnotdisplayed,clickAllProgramsforWindows7orAllappsforWindows 10todisplaytheprogramlist.Fromthelistorafolderinthelist,clickthenameofthedesired programtolaunchtheprogram.
3.IftheprogramnameisnotdisplayedontheStartmenu,accesstheprogramfromControlPanel. a.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanelontheStartmenu. –ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclick
ControlPanel.
b.ViewControlPanelusingLargeiconsorSmallicons,andthenclickthenameofthedesired
programtolaunchtheprogram.

Installingaprogramthatisreadytobeinstalled

Toinstallaprogramthatisreadytobeinstalled,dothefollowing:
1.OpentheLenovoThinkVantage
®
Toolsprogram.See“Accessingaprogramonyourcomputer”on
page12.
2.ViewtheprogramiconsusingTiles.
3.Followtheinstructionsundergreyed-outiconstolocatetheiconforthedesiredprogram.Then, double-clicktheicontoinstalltheprogram.

AnintroductiontoLenovoprograms

ThissectionprovidesinformationaboutthemajorLenovoprogramsavailableonyouroperatingsystem.
Note:Dependingonyourcomputermodel,someofthefollowingprogramsmightnotbeavailable.
•ForWindows7only:
CreateRecoveryMedia
TheCreateRecoveryMediaprogramenablesyoutorestoreonlytheCdriveortheentirestorage drivetothefactory-defaultsettings.
FingerprintManagerProorThinkVantageFingerprintSoftware
TheFingerprintManagerProorThinkVantageFingerprintSoftwareprogramenablesyoutousea fingerprintreader.Theintegratedfingerprintreaderprovidedonsomekeyboardsenablesyoutoenroll yourfingerprintandassociateitwithyourpower-onpassword,harddiskpassword,andWindows password.Asaresult,fingerprintauthenticationcanreplacepasswordsandenablesimpleandsecure useraccess.
LenovoPowerENGAGE
TheLenovoPowerENGAGEprogramenablesyoutoregisteryourcomputerwithLenovo.
PasswordManager
ThePasswordManagerprogramautomaticallycapturesandfillsinauthenticationinformationfor WindowsprogramsandWebsites.
PowerManager
ThePowerManagerprogramprovidesconvenient,flexible,andcompletepowermanagementfor yourcomputer.Itenablesyoutoadjustyourcomputerpowersettingstoachievethebestbalance betweenperformanceandpowersaving.
RescueandRecovery
®
TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolution.Itincludesaset ofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystem crashes,evenifyoucannotstarttheWindowsoperatingsystem.
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SystemUpdate
TheSystemUpdateprogramprovidesregularaccesstothesystemupdatesforyourcomputer,such asdevicedriverupdates,softwareupdates,andBIOSupdates.Theprogramgathersinformationfrom theLenovoHelpCenteraboutnewupdatesforyourcomputer,thensortsanddisplaystheupdatesfor downloadandinstallation.Y ouhavecompletecontrolofwhichupdatestodownloadandinstall.
•ForWindows10only:
LenovoCompanion
Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessandunderstand.WithLenovo Companion,theyare.UseLenovoCompaniontodothefollowing:
–Optimizeyourcomputer’sperformance,monitoryourcomputer’shealth,andmanageupdates. –Accessyouruserguide,checkwarrantystatus,andviewaccessoriescustomizedforyourcomputer. –Readhow-toarticles,exploreLenovoforums,andstayup-to-dateontechnologynewswitharticles
andblogsfromtrustedsources.
LenovoCompanionisfilledwithexclusiveLenovocontenttohelpyoulearnmoreaboutwhatyou candowithyourcomputer.
LenovoID
TheLenovoIDprogramenablesyoutocreateyourLenovoIDandaccessallsupportedLenovo programsandwebportalswithsinglesign-on.
•ForWindows7andWindows10:
LenovoBluetoothLock
TheLenovoBluetoothLockprogramenablesyoutouseaBluetoothdevice(suchasyoursmartphone) asaproximity-basedunitforlockingorunlockingyourcomputerautomatically.Bydetectingthe distancebetweenyourcomputerandthepredefinedBluetoothdevicethatyouarecarrying,theLenovo BluetoothLockprogramautomaticallylocksyourcomputerwhenyouwalkawayandunlocksyour computerwhenyoucomeback.Thisisasimplewaytoprotectyourcomputeragainstunauthorized accessincasethatyouforgettolockyourcomputer.
LenovoDeviceExperienceorLenovoPCExperience
TheLenovoDeviceExperienceorLenovoPCExperienceprogramhelpsyouworkmoreeasilyand securely.TheprogramprovideseasyaccesstoLenovoThinkVantageToolsorLenovoTools,important settingsandinformationaboutyourcomputer,theLenovoSupportWebsite,andsoon.
LenovoSolutionCenter
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation, alongwithhintsandtipsformaximumsystemperformance.
PCCloudManager
ThePCCloudManager(PCM)programisabrowser-basedsolutionforclient-computermanagement. ThePCMprogramhastwocomponents:PCMServerandPCMClient.PCMServerisinstalledon thecomputer,wheretheadministratorperformsmanagementwork,suchaspowermanagement andsecuritymanagement.PCMClientisinstalledontheclientcomputerstobemanaged.The administratorcanlogintoPCMServertomanagecomputerswithPCMClientinstalled,throughthe InternetWebbrowser.
REACHitorLenovoReach
TheREACHitorLenovoReachprogramenhancesyourcloudexperience.Thisprogramkeepsyou connectedatalltimesandenablesyoutoaccessallyourfavoriteitemsfrompersonalcomputers, smartphones,ortablets.Asaresult,youcanaccess,edit,andshareyourfilesfromanywhere.Y ou alsocanaddyourfavoriteWebservicestoyourclouddesktopandstaylogged-intoWebsiteswith thecloudpasswordmanager.
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SHAREitorLenovoSHAREit
TheSHAREitorLenovoSHAREitprogramprovidesaquickandeasywaytosharefilesandfolders amongcomputers,smartphones,tablets,orsmartTVswiththeAndroidortheWindowsoperating systeminstalled.SHAREitorLenovoSHAREitusesanytypeofnetworkorevennonetworkatallto sharefilesandfolders.
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Chapter2.Usingyourcomputer

Thischaptercontainsthefollowingtopics:
“Registeringyourcomputer”onpage17
“Settingthecomputervolume”onpage17
“AddinganicontotheWindowsnotificationarea”onpage17
“Usingadisc”onpage17
“Connectingtoanetwork”onpage19

Registeringyourcomputer

WhenyouregisteryourcomputerwithLenovo,youenterrequiredinformationintoaLenovodatabase.The informationenablesLenovotocontactyouwhenthereisarecallorothersevereproblemandprovide quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand servicestoregisteredusers.
ToregisteryourcomputerwithLenovo,ensurethatyourcomputerisconnectedtotheInternet.Then,goto http://www.lenovo.com/registerandfollowtheinstructionsonthescreen.

Settingthecomputervolume

Tosetthecomputervolume,dothefollowing:
1.ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage17.
2.Followtheinstructionsonthescreentoadjustthevolume.Clickthespeakericontomutetheaudio.
AddinganicontotheWindowsnotificationarea
ToaddanicontotheWindowsnotificationarea,dothefollowing:
1.Clickthearrownexttothenotificationareatoviewhiddenicons.Then,clickthedesirediconand dragittothenotificationarea.
2.Iftheiconisnotdisplayed,turnontheicon. a.ClicktheStartbuttontoopentheStartmenu. b.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,and thenclickNotificationAreaIconsT urnsystemiconsonoroff.
•ForWindows10:ClickSettingsSystemNotifications&actionsT urnsystemicons onoroff.
c.Turnonthedesiredicon.
3.IftheiconisstillnotdisplayedintheWindowsnotificationarea,repeatstep1.

Usingadisc

Thissectionprovidesinformationaboutusingadiscandtheopticaldrive.
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Guidelinesaboutusingtheopticaldrive

Whenusingtheopticaldrive,followtheseguidelines:
•Donotplacethecomputerinalocationwherethedriveisexposedtoanyofthefollowingconditions:
–Hightemperature –Highhumidity –Excessivedust –Excessivevibrationorsuddenshock –Aninclinedsurface –Directsunlight
•Donotinsertanyobjectotherthanadiscintothedrive.
•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.
•Beforemovingthecomputer,removethediscfromthedrive.

Handlingandstoringadisc

Whenhandlingandstoringadisc,followtheseguidelines:
•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.
•Toremovedustorfingerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping thediscinacirculardirectionmightcauselossofdata.
•Donotwriteorstickpaperonthedisc.
•Donotscratchormarkthedisc.
•Donotplaceorstorethediscindirectsunlight.
•Donotusebenzene,thinners,orothercleanerstocleanthedisc.
•Donotdroporbendthedisc.

Playingandremovingadisc

Toplayadisc,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides outofthedrive.
2.Insertadiscintothetray.Someopticaldrivehasasnaphubinthecenterofthetray.Ifyourdrivehasa snaphub,supportthetraywithonehandandthenpushcenterofthediscuntilitsnapsintoplace.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.Thediscplayer programstartsautomatically.Formoreinformation,refertothehelpsystemofthediscplayerprogram.
Toremoveadiscfromtheopticaldrive,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides outofthedrive.
2.Carefullyremovethediscfromthetray.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.
Note:Ifthetraydoesnotslideoutofthedrivewhenyoupresstheeject/closebutton,turnoffyourcomputer. Then,insertastraightenedpaperclipintotheemergency-ejectholeadjacenttotheeject/closebutton. Usetheemergencyejectonlyinanemergency.
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Recordingadisc

Ifyouropticaldrivesupportsrecording,youcanrecordadisc.
RecordingadiscusingWindowstools
TorecordadiscusingWindowstools,dooneofthefollowing:
•BurnadiscusingtheAutoPlaywindow.
1.Ensurethatthediscisplayedautomatically. a.ClicktheStartbuttontoopentheStartmenu. b.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,
andthenclickAutoPlay.
–ForWindows10:ClickSettingsDevicesAutoPlay.
c.SelectorturnonUseAutoPlayforallmediaanddevices.
2.Insertarecordablediscintotheopticaldrivethatsupportsrecording.TheAutoPlaywindowopens.
3.Followtheinstructionsonthescreen.
•BurnadiscusingWindowsMedia
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.OpenWindowsMediaPlayer.See“Accessingaprogramonyourcomputer”onpage12.
3.Followtheinstructionsonthescreen.
•BurnadiscfromanISOfile.
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.Double-clicktheISOfile.
3.Followtheinstructionsonthescreen.
®
Player.
Recordingadiscusingpreinstalledprograms
Torecordadiscusingpreinstalledprograms,dothefollowing:
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.OpenthePowerDVDCreate,PowerProducer,orPower2Goprogram.See“Accessingaprogramon yourcomputer”onpage12.
3.Followtheinstructionsonthescreen.

Connectingtoanetwork

Thissectionprovidesinformationaboutconnectingtoanetwork.Ifyoucannotconnectyourcomputertoa network,see“Networkingproblems”onpage47.

ConnectingtoanEthernetLAN

YoucanconnectyourcomputertoanEthernetLANbyconnectinganEthernetcabletotheEthernet connector.
DANGER
Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.
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ConnectingtoawirelessLAN

YoucanconnectyourcomputertoawirelessLANwithouttheuseofanEthernetcablebutbymeansof radiowavesonly.
Note:ThewirelessLANfeatureissupportedonlyonsomemodels.
Toestablishawireless-LANconnection,dothefollowing:
1.EnsurethatawirelessLANisavailableandthewirelessLANfeatureonyourcomputerisworking.
2.Clickthewireless-network-connection-statusiconintheWindowsnotificationareatodisplayavailable wirelessnetworks.
Note:Ifthewireless-network-connection-statusiconisnotdisplayedintheWindowsnotificationarea, addtheicontothenotificationarea.See“AddinganicontotheWindowsnotificationarea”onpage17
3.ClickawirelessLAN,andthenclickConnecttoconnectyourcomputertoit.Providerequired informationifneeded.

ConnectingtoaBluetooth-enableddevice

Bluetoothisashort-rangewirelesscommunicationstechnology.UseBluetoothtoestablishawireless connectionbetweenyourcomputerandanotherBluetooth-enableddevicewithinadistanceofabout10 m(32.8ft).
Note:TheBluetoothfeatureissupportedonlyonsomemodels.
.
ToconnecttoaBluetooth-enableddevice,dothefollowing:
1.EnsurethattheBluetoothfeatureonyourcomputerisworkingandtheBluetooth-enableddeviceis locatedwithinadistanceofabout10m(32.8ft)fromyourcomputer.
2.ClicktheBluetoothiconintheWindowsnotificationareaonthetaskbar.Then,clickAddaDeviceand followtheinstructionsonthescreen.
Note:IftheBluetoothiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage17.
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Chapter3.Youandyourcomputer

Thischaptercontainsthefollowingtopics:
“Arrangingyourworkspace”onpage21
“Accessibilityinformation”onpage22
“Cleaningyourcomputer”onpage25
“Maintenance”onpage25
“Movingyourcomputer”onpage27

Arrangingyourworkspace

Arrangeyourworkspacetosuityourneedsandthekindofworkyoudo.Thissectionprovidesinformation aboutthefactorsthataffectthewayyouarrangeyourworkspace.

Glareandlighting

Positionthemonitortominimizeglareandreflectionsfromoverheadlights,windows,andotherlightsources. Reflectedlightfromshinysurfacescancauseannoyingreflectionsonyourscreen.Whenpossible,place themonitoratrightanglestowindowsandotherlightsources.Ifnecessary,reduceoverheadlighting byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,usecurtains orblindstoblockthesunlight.Y oucanadjustthebrightnessandcontrastcontrolsonthemonitorasthe roomlightingchangesthroughouttheday.
Whereitisimpossibletoavoidreflectionsortoadjustthelighting,anantiglarefilterplacedoverthescreen mightbehelpful.However,thesefiltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter youhaveexhaustedothermethodsofreducingglare.

Aircirculation

Yourcomputerproducesheat.Thecomputerhasafanthatpullsinfreshairandforcesouthotairthrough theairvents.Blockingtheairventscancauseoverheating,whichmightresultinamalfunctionordamage. Positionthecomputersothatnothingblockstheairvents;usually,51mm(2inches)ofairspaceissufficient. Ensurethattheventedairisnotblowingonpeople.

Electricaloutletlocationsandcablelengths

Thefollowingfactorsmightdeterminethefinalplacementofyourcomputer:
•Locationsofelectricaloutlets
•Lengthofpowercordsorpoweradapters
•Lengthofthecablesthatareconnectedtootherdevices
Formoreinformationaboutpowercordsorpoweradapters,see“Powercordsandpoweradapters”on pageiv
.

Comfort

Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyoufindaposition thatsuitsyoubest.Thefollowingfiguresetsanexampleforyourreference.
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•Screenposition:Keepthescreenatacomfortableviewingdistance,usually51-61cm(20-24inches). Then,adjustthescreensothatthetopofthescreenisatorslightlybeloweyelevelandyoucanviewit withouttwistingyourbody.
•Chairposition:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechair adjustmentstobestsuityourdesiredposture.
•Headposition:Keepyourheadandneckinacomfortableandneutral(verticalorupright)position.
•Armandhandpositions:Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal) position.Typewithasofttouchwithoutpoundingthekeys.
•Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.
Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfortcausedbylongperiodsof workinginthesameposition.Frequent,shortbreaksfromyourworkalsohelptopreventminordiscomfort associatedwithyourworkingposture.

Accessibilityinformation

Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation fromthefollowingWebsite: http://www.lenovo.com/accessibility
Keyboardshortcuts
Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.
Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.
KeyboardshortcutFunction
Windowslogokey+U
RightShiftforeightseconds
ShiftfivetimesTurnonorturnoffStickyKeys
NumLockforfivesecondsTurnonorturnoffToggleKeys
LeftAlt+LeftShift+NumLock
LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast
OpenEaseofAccessCenter
TurnonorturnoffFilterKeys
TurnonorturnoffMouseKeys
Formoreinformation,gotohttp://windows.microsoft.com/,andthenperformasearchusinganyofthe followingkeywords:keyboardshortcuts,keycombinations,shortcutkeys.
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EaseofAccessCenter
EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconfiguretheircomputersto suittheirphysicalandcognitiveneeds.
TouseEaseofAccessCenter,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,and thenclickEaseofAccessCenter.
•ForWindows10:ClickSettingsEaseofAccess.
3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.
EaseofAccessCentermainlyincludesthefollowingtools:
•Magnifier Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee
theitemsbetter.
•Narrator Narratorisascreenreaderthatreadsaloudwhatisdisplayedonthescreenanddescribeseventssuchas
errormessages.
•On-ScreenKeyboard Ifyouprefertotypeorenterdataintoyourcomputerusingamouse,joystick,orotherpointingdevice
insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual keyboardwithallthestandardkeys.
•HighContrast HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa
result,thoseitemsaremoredistinctandeasiertoidentify.
•Personalizedkeyboard Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard
tocontrolthepointerandtypecertainkeycombinationseasier.
•Personalizedmouse Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer
appearanceandmakeiteasiertomanagewindowswiththemouse.
SpeechRecognition
SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.
Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith onlyyourvoice.
TouseSpeechRecognition,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickSpeech Recognition.
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3.Followtheinstructionsonthescreen.
Screen-readertechnologies
Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems, andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:
•UsingPDFswithscreenreaders: http://www.adobe.com/accessibility.html?promoid=DJGVE
•UsingtheJAWSscreenreader: http://www.freedomscientific.com/jaws-hq.asp
•UsingtheNVDAscreenreader: http://www.nvaccess.org/
Screenresolution
Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour computer.
Toadjustthescreenresolution,dothefollowing:
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickScreenresolution.
•ForWindows10:ClickDisplaysettings.OntheDisplaytab,clickAdvanceddisplaysettings.
3.Followtheinstructionsonthescreen.
Note:Settingtheresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.
Customizableitemsize
Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.
•Tochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.See“Easeof AccessCenter”onpage23.
•Tochangetheitemsizepermanently,dothefollowing:
–Changethesizeofalltheitemsonyourscreen.
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickScreenresolutionMaketextandotheritemslargerorsmaller. –ForWindows10:ClickDisplaysettings.
3.Changetheitemsizebyfollowingtheinstructionsonthescreen.
4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.
–ChangethesizeoftheitemsonaWebpage.
PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to reducethetextsize.
–Changethesizeoftheitemsonthedesktoporawindow.
Note:Thisfunctionmightnotworkonsomewindows. Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.
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Industry-standardconnectors
Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.
Formoreinformationaboutthelocationandfunctionoftheconnectors,see“Hardwarelocations”on page1.
TTY/TDDconversionmodem
Yourcomputersupportstheuseofatexttelephone(TTY)orthetelecommunicationsdeviceforthedeaf (TDD)conversionmodem.ThemodemmustbeconnectedbetweenyourcomputerandaTTY/TDD telephone.Then,youcantypeamessageonyourcomputerandsendittothetelephone.
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe imagewhentheyuseascreenreader.

Cleaningyourcomputer

CAUTION: Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnected tothecomputer.
Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free operation.Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.
Dustbuildupcompoundsproblemsassociatedwithglare,soremembertocleanthescreenperiodically. Wipethescreensurfacegentlywithasoft,drycloth,orblowonthescreentoremovegritandotherloose particles.Dependingonthetypeofthescreen,moistenasoft,lint-freeclothwithanLCDcleanerorliquid glasscleanerandthenwipethescreensurface.

Maintenance

Withappropriatecareandmaintenance,yourcomputerwillserveyoureliably.Thissectionprovides informationaboutmaintainingyourcomputersothatitcankeepworkingintoporder.

Basicmaintenancetips

Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:
•Keepyourcomputerinaclean,dryenvironment.Ensurethatthecomputerrestsonaflat,steadysurface.
•Donotcoveranyofairvents.Theseairventsprovideairflowtokeepyourcomputerfromoverheating.
•Keepfoodanddrinksawayfromallpartsofyourcomputer.Foodparticlesandspillsmightmakethe keyboardandmousestickandunusable.
•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean electricalhazard.
•Alwaysdisconnectapowercordbygraspingthepluginsteadofthecord.
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Goodmaintenancepractices

Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect yourdata,andbepreparedincaseofacomputerfailure.
•Keepyourcomputersoftware,devicedrivers,andoperatingsystemup-to-date.See“Keepingyour computercurrent”onpage26
•Emptyyourrecyclebinonaregularbasis.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.
•Cleanupfilesandfreeupstoragedrivespaceandmemoryspaceoccasionallytopreventperformance problems.See“Performanceproblems”onpage49
•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates, intermittentproblemsandwhatyoudidtoresolvethem,andotherissuesyoumighthaveexperienced. Thecauseofaproblemmightbechangeinhardware,changeinsoftware,oranyotheractionsthatmight havetakenplace.AlogbookcanhelpyouoraLenovotechniciandeterminethecauseofaproblem.
•Backupyourdataonthestoragedriveregularly.Youcanrestorethestoragedrivefromabackup. Tobackupyourdata,dooneofthefollowing:
–ForWindows7:OpentheRescueandRecoveryprogram.See“Accessingaprogramonyour
computer”onpage12 oftheprogram.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl
Panel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickFileHistory.Followthe instructionsonthescreen.
•Createarecoverymediumasearlyaspossible.Y oucanusetherecoverymediumtorecoveryour operatingsystemevenifWindowsfailstostartup.
Tocreatearecoverymedium,dooneofthefollowing:
.
.
.Formoreinformationaboutbackingupyourdata,refertothehelpsystem
–ForWindows7:OpentheCreateRecoveryMediaprogram.See“Accessingaprogramonyour
computer”onpage12 systemoftheprogram.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl
Panel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickRecovery.Followthe instructionsonthescreen.
•ForWindows7,createarescuemediumasearlyaspossible.Youcanusetherescuemediumto recoverfromfailuresthatpreventyoufromgainingaccesstotheRescueandRecoveryworkspace onyourstoragedrive.
Tocreatearescuemedium,opentheRescueandRecoveryprogram.See“Accessingaprogramonyour computer”onpage12 oftheprogram.
.Formoreinformationaboutcreatingarecoverymedium,refertothehelp
.Formoreinformationaboutcreatingarescuemedium,refertothehelpsystem

Keepingyourcomputercurrent

Inmostcases,itisagoodpracticetohavethemostup-to-dateoperatingsystemupdatepatches,software programs,anddevicedrivers.Thissectionprovidesinformationabouthowtogetthelatestupdatesforyour computer.
Gettingthelatestdevicedrivers
Attention:Reinstallingdevicedriverswillchangethecurrentconfigurationofyourcomputer.
Togetthelatestdevicedriversforyourcomputer,dooneofthefollowing:
•Downloadthedevicedriversthatarepreinstalledonyourcomputer.Gotohttp://www.lenovo.com/drivers.
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•UsetheLenovoprogramorWindowsUpdate.See“Gettingthelatestsystemupdates”onpage27.
Note:ThedevicedriversprovidedbyWindowsUpdatemightnotbetestedbyLenovo.Itisrecommended thatyougetdevicedriversfromLenovo.
Gettingthelatestsystemupdates
Togetthelatestsystemupdatesforyourcomputer,ensurethatyourcomputerisconnectedtotheInternet anddooneofthefollowing:
•UseoneofthefollowingLenovoprogramstogetthesystemupdates,suchasdevicedriverupdates, softwareupdates,andBIOSupdates:
–ForWindows7:UsetheSystemUpdateprogram. –ForWindows10:UsetheLenovoCompanionprogram. ToopentheSystemUpdateorLenovoCompanionprogram,see“Accessingaprogramonyourcomputer”
onpage12
•UseWindowsUpdatetogetthesystemupdates,suchassecurityfixes,newversionsofWindows components,anddevicedriverupdates.
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,and
–ForWindows10:ClickSettingsUpdate&securityWindowsUpdate.
3.Followtheinstructionsonthescreen.
.Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
thenclickWindowsUpdate.

Movingyourcomputer

Beforemovingyourcomputer,takethefollowingprecautions:
1.Backupyourdataonthestoragedrive.See“Goodmaintenancepractices”onpage26.
2.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
3.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare usingdifferentcartons,cushiontheunitstoavoiddamage.
Movingyourcomputertoanothercountryorregion
Whenyoumoveyourcomputertoanothercountryorregion,youmusttakelocalelectricalstandardsinto consideration.Ifthelocalelectricaloutletstyleisdifferentfromthetypeyouarecurrentlyusing,contactthe LenovoCustomerSupportCentertopurchaseeitheranelectricalplugadapteroranewpowercord.Fora listofLenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Ifyoucannotfindthe supporttelephonenumberforyourcountryorregion,contactyourLenovoreseller.
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Chapter4.Security

Thischaptercontainsthefollowingtopics:
“Lockingyourcomputer”onpage29
“ViewingandchangingsecuritysettingsintheSetupUtilityprogram”onpage31
“Preventingunauthorizedaccesstoyourcomputer”onpage31
“Usingfingerprintauthentication”onpage32
“Usingandunderstandingfirewalls”onpage32
“Protectingdataagainstviruses”onpage32
“ComputraceAgentsoftwareembeddedinfirmware”onpage33
“TrustedPlatformModule(TPM)”onpage33

Lockingyourcomputer

Thissectionprovidesinformationaboutlockingyourcomputerwiththelockingdevicestokeepyour computersafe.

Lockingthecomputercover

Lockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyour computer.Yourcomputercomeswithapadlockloopsothatthecomputercovercannotberemoved whenapadlockisinstalled.
Figure6.Installingapadlock
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AttachingaKensington-stylecablelock

YoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanent fixture.Thecablelockconnectstothesecurity-lockslotattherearofyourcomputer.Dependingonthetype selected,thecablelockcanbeoperatedwithakeyorcombination.Thecablelockalsolocksthebuttons usedtoopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.You canordersuchacablelockdirectlyfromLenovobysearchingforKensingtonat: http://www.lenovo.com/support
Figure7.Kensington-stylecablelock
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Attachingacablelock

Acablelockcanbeusedtosecuredevices,suchasthekeyboardandthemouse,bylockingthedevice cablestoyourcomputer.Thecablelockconnectstothecable-lockslotsontherearofyourcomputer.
Toinstallacablelock,dothefollowing:
1.Inserttheclip1intothecable-lockslot4.
2.Pullthecablesyouwanttolockthroughthedentsinthecablelock.
3.Presstheclip2intothecable-lockslot3untilitsnapsintoposition.
Figure8.Installingacablelock

ViewingandchangingsecuritysettingsintheSetupUtilityprogram

ToviewandchangesecuritysettingsintheSetupUtilityprogram,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.SelectSecurity.
3.Followtheinstructionsontherightsideofthescreentoviewandchangesecuritysettings.Youcan referto“UsingtheSetupUtilityprogram”onpage35togetbasicinformationaboutsomemajor securitysettings.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.

Preventingunauthorizedaccesstoyourcomputer

YoucanuseBIOSpasswordsandWindowsaccountstopreventunauthorizedaccesstoyourcomputerand data.
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•TouseBIOSpasswords,see“UsingBIOSpasswords”onpage38.
•TouseWindowsaccounts,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanelUserAccounts. –ForWindows10:ClickSettingsAccounts.
3.Followtheinstructionsonthescreen.
Usingfingerprintauthentication
Ifyourkeyboardhasafingerprintreader,youcanusefingerprintauthenticationtoreplacepasswordsfor simpleandsecureuseraccess.T ousefingerprintauthentication,firstenrollyourfingerprintsandassociate themwithyourpasswords(suchasthepower-onpassword,harddiskpassword,andWindowspassword). Usethefingerprintreaderandthefingerprintprogramtocompletethisprocedure.
Tousefingerprintauthentication,dooneofthefollowing:
•ForWindows7:UsetheFingerprintManagerProorThinkVantageFingerprintSoftwareprogramprovided byLenovo.T oopentheprogram,see“Accessingaprogramonyourcomputer”onpage12 informationaboutusingtheprogram,refertothehelpsystemoftheprogram.
•ForWindows10:UsethefingerprinttoolprovidedbyWindows.ClicktheStartbuttontoopentheStart menu,andthenclickSettingsAccountsSign-inoptions.Followtheinstructionsonthescreen.
.Formore
Tousethefingerprintreader,refertothedocumentationshippedwiththefingerprintkeyboardorlocatedon theLenovoSupportWebsiteathttp://www.lenovo.com/support/keyboards.
Usingandunderstandingfirewalls
Afirewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired. Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.If yourcomputerispreinstalledwithafirewallprogram,ithelpsprotectagainstcomputerInternetsecurity threats,unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formore informationabouthowtousethefirewallprogram,refertothehelpsystemofyourfirewallprogram.
TouseWindowsFirewall,dothefollowing
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickWindows Firewall.
3.Followtheinstructionsonthescreen.

Protectingdataagainstviruses

Yourcomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate viruses.
Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After 30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
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Note:Virusdefinitionfilesmustbekeptup-to-datetoguardagainstnewviruses.
Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus software.
ComputraceAgentsoftwareembeddedinfirmware
TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.The softwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,orthecomputer call-inlocation.YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.

TrustedPlatformModule(TPM)

TPMisasecurecryptoprocessorthatcanstorecryptographickeysthatprotectinformationstoredinyour computer.
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Chapter5.Advancedconfiguration
Thischaptercontainsthefollowingtopics:
“UsingtheSetupUtilityprogram”onpage35
“UpdatingtheBIOS”onpage40

UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer.This sectionprovidesinformationaboutonlythemajorconfigurationsettingsavailableintheprogram.
Note:TheoperatingsystemsettingsmightoverrideanysimilarsettingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:
1.T urnonorrestartyourcomputer.
2.BeforeWindowsstartsup,repeatedlypressandreleasetheF1keyuntiltheSetupUtilityprogram opens.IfaBIOSpasswordhasbeenset,theSetupUtilityprogramwillnotopenuntilyouenterthe correctpassword.Formoreinformation,see“UsingBIOSpasswords”onpage38
Note:Forsomekeyboards,youmightneedtopressFn+F1toopentheSetupUtilityprogram.
.
Toviewandchangetheconfigurationsettings,followtheinstructionsontherightsideofthescreen.The keysusedtoperformvarioustasksaredisplayedatthebottomofthescreen.

Enablingordisablingadevice

Thissectionprovidesinformationabouthowtoenableordisableuseraccesstohardwaredevices(such asUSBconnectorsorstoragedrives).
Toenableordisableadevice,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.SelectDevices.
3.SelectthedeviceyouwanttoenableordisableandpressEnter.
4.SelectthedesiredsettingandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.

EnablingordisablingtheAutomaticPowerOnfeatures

IfyouenabletheAutomaticPowerOnfeatures,yourcomputerwillstartupautomatically.
ToenableordisabletheAutomaticPowerOnfeatures,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.SelectPowerAutomaticPowerOnandpressEnter.
3.SelectthefeatureyouwanttoenableordisableandpressEnter.
4.SelectthedesiredsettingandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.
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EnablingordisablingErPLPScompliancemode

Lenovocomputersmeettheeco-designrequirementsoftheErPLot3regulation.Formoreinformation,go to: http://www.lenovo.com/ecodeclaration
YoucanenableErPLPScompliancemodeintheSetupUtilityprogramtoreducetheconsumptionof electricitywhenyourcomputerisofforinsleepmode.
ToenableordisableErPLPScompliancemode,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.SelectPowerEnhancedPowerSavingModeandpressEnter.
3.DependingonwhetheryouselectEnabledorDisabled,dooneofthefollowing:
•IfyouselectEnabled,pressEnter.Then,disabletheWakeonLANfeature.See“Enablingor disablingtheAutomaticPowerOnfeatures”onpage35.
•IfyouselectDisabled,pressEnter.Then,gotothenextstep.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.
WhenErPLPScompliancemodeisenabled,youcanwakeupyourcomputerbydoingoneofthefollowing:
•Pressthepowerbutton.
•EnabletheWakeUponAlarmfeaturetomakeyourcomputerwakeupatasettime.See“Enablingor disablingtheAutomaticPowerOnfeatures”onpage35.
•EnabletheAfterPowerLossfeaturetomakeyourcomputerwakeupwhenthepowersupplyresumes afterasuddenlossofelectricity.
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.SelectPowerAfterPowerLossandpressEnter.
3.SelectPowerOnandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.

ChangingICEPerformanceMode

YoucanadjusttheacousticandthermalperformanceofyourcomputerthroughtheICEPerformance Modemenu.T wochoicesareavailable:
BetterAcousticPerformance(defaultsetting)
BetterThermalPerformance
ByenablingBetterAcousticPerformance,yourcomputerwillrunwithlessnoiseatanormalthermal level.ByenablingBetterThermalPerformance,yourcomputerwillrunatabetterthermallevelwith normalacousticperformance.
Toswitchbetweenbetteracousticperformanceandbetterthermalperformance,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.SelectPowerIntelligentCoolingEngine(ICE)andpressEnter.
3.SelectICEPerformanceModeandpressEnter.
4.SelectBetterAcousticPerformanceorBetterThermalPerformanceasdesiredandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.
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EnablingordisablingtheICEThermalAlertfeature

IfyouenabletheICEthermalalertfeature,whencriticalthermalsituationsoccur,suchasmalfunctioning fans,abnormallyhightemperature,orpoorcoolingperformances,analertlogwillbewrittenintothe Windowssystemlog.Thealertlogcanhelpyouidentifythethermalproblems.
ToenableordisabletheICEThermalAlertfeature,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.SelectPowerIntelligentCoolingEngine(ICE)andpressEnter.
3.SelectICEThermalAlertandpressEnter.
4.SelectthedesiredsettingandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.
EnablingordisablingtheConfigurationChangeDetectionfeature
IfyouenabletheConfigurationChangeDetectionfeature,whenthePOSTdetectstheconfigurationchanges ofsomehardwaredevices(suchasstoragedrivesormemorymodules),anerrormessagewillbedisplayed whenyouturnonthecomputer.
ToenableordisabletheConfigurationChangeDetectionfeature,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.SelectSecurityConfigurationChangeDetectionandpressEnter.
3.SelectthedesiredsettingandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.
Tobypasstheerrormessageandlogintotheoperatingsystem,dooneofthefollowing:
•PresstheF2key.
Note:Forsomekeyboards,youmightneedtopressFn+F2tobypasstheerrormessage.
•StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35 “ExitingtheSetupUtilityprogram”onpage40.

Usingthecoverpresenceswitch

Thecoverpresenceswitchpreventsyourcomputerfromloggingintotheoperatingsystemwhenthe computercoverisnotproperlyinstalledorclosed.
Toenablethecover-presence-switchconnectoronthesystemboard,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.SelectSecurityChassisIntrusionDetectionandpressEnter.
Note:TheChassisIntrusionDetectionfeatureisavailableonlywhenanadministratorpasswordis set.See“UsingBIOSpasswords”onpage38
3.SelectEnabledandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.
Whenthecover-presence-switchconnectoronthesystemboardisenabled,ifthecoverpresenceswitch detectsthatthecomputercoverisnotcorrectlyinstalledorclosed,anerrormessagewillbedisplayedwhen youturnonthecomputer.Tobypasstheerrormessageandlogintotheoperatingsystem,dothefollowing:
1.Properlyinstallorcloseyourcomputercover.SeeChapter7“Installingorreplacinghardware”on page55.
.
and
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2.StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35and “ExitingtheSetupUtilityprogram”onpage40
.

UsingBIOSpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer anddata.
Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputer security.Ifyoudecidetosetanypasswords,readthefollowingtopics.
SetupUtilityprogrampasswordtypes
Thefollowingtypesofpasswordsareavailable:
•Power-onpassword Whenapower-onpasswordisset,youarepromptedtoenteravalidpasswordeachtimethecomputeris turnedon.Thecomputercannotbeuseduntilthevalidpasswordisentered.
•Administratorpassword Settinganadministratorpassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyou areresponsibleformaintainingtheconfigurationsettingsofseveralcomputers,youmightwanttoset anadministratorpassword.
Whenanadministratorpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyou trytoaccesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalid passwordisentered.
Ifboththepower-onpasswordandadministratorpasswordareset,youcanentereitherpassword. However,youmustuseyouradministratorpasswordtochangeanyconfigurationsettings.
•Harddiskpassword Settingaharddiskpasswordpreventsunauthorizedaccesstothedataonthestoragedrive.Whena harddiskpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyoutrytoaccess thestoragedrive.
Notes:
–Afteryousetaharddiskpassword,yourdataonthestoragedriveisprotectedevenifthestoragedrive
isremovedfromonecomputerandinstalledinanother.
–Iftheharddiskpasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafrom
thestoragedrive.
Passwordconsiderations
Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.
Note:TheSetupUtilityprogrampasswordsarenotcasesensitive.
Tosetastrongpassword,considerthefollowingguidelines:
•Haveatleasteightcharactersinlength
•Containatleastonealphabeticcharacterandonenumericcharacter
•Notbeyournameoryourusername
•Notbeacommonwordoracommonname
•Besignificantlydifferentfromyourpreviouspasswords
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Setting,changing,anddeletingapassword
Toset,change,ordeleteapassword,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.SelectSecurity.
3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or HardDiskPasswordandpressEnter.
4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.
Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore information,see“Passwordconsiderations”onpage38.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.
Erasinglostorforgottenpasswords(clearingCMOS)
Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.
Toerasealostorforgottenpassword,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.SeeChapter7“Installingorreplacinghardware”onpage55.
3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Hardwarelocations”onpage1.
4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and pin3).
5.Reinstallthecomputercoverandconnectthepowercord.SeeChapter7“Installingorreplacing hardware”onpage55.
6.T urnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby holdingthepowerbuttonforapproximatelyfiveseconds.
7.Repeatstep1throughstep2.
8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).
9.Reinstallthecomputercoverandconnectthepowercord.

Selectingastartupdevice

Ifyourcomputerdoesnotstartupfromadeviceasexpected,youcanchoosetochangethestartupdevice sequencepermanentlyorselectatemporarystartupdevice.
Changingthestartupdevicesequencepermanently
Tochangethestartupdevicesequencepermanently,dothefollowing:
1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:
•Ifthestoragedeviceisinternal,gotostep2.
•Ifthestoragedeviceisadisc,ensurethatyourcomputerisonorturnonthecomputer.Then,
insertthediscintotheopticaldrive.
•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe
computer.
2.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
3.SelectStartup.
4.Followtheinstructionsontherightsideofthescreentochangethestartupdevicesequence.
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5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage40.
Selectingatemporarystartupdevice
Note:Notalldiscsandstoragedrivesarebootable.
Toselectatemporarystartupdevice,dothefollowing:
1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:
•Ifthestoragedeviceisinternal,gotostep2.
•Ifthestoragedeviceisadisc,ensurethatyourcomputerisonorturnonthecomputer.Then, insertthediscintotheopticaldrive.
•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe computer.
2.T urnonorrestartthecomputer.BeforeWindowsstartsup,repeatedlypressandreleasetheF12key untilStartupDeviceMenuisdisplayed.
Note:Forsomekeyboards,youmightneedtopressFn+F12todisplayStartupDeviceMenu.
3.SelectthedesiredstoragedeviceandpressEnter.Thecomputerwillstartupfromthedeviceyouselect.
Ifyouwanttoselectapermanentstartupdevice,selectEnterSetuponStartupDeviceMenuandpress EntertostarttheSetupUtilityprogram.Formoreinformationabouthowtoselectapermanentstartup device,see“Changingthestartupdevicesequencepermanently”onpage39.

ExitingtheSetupUtilityprogram

ToexittheSetupUtilityprogram,dooneofthefollowing:
•Ifyouwanttosavethenewsettings,presstheF10key.Then,selectY esinthewindowdisplayed andpressEnter.
Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.
•Ifyoudonotwanttosavethenewsettings,selectExitDiscardChangesandExitandpressEnter. Then,selectY esinthewindowdisplayedandpressEnter.

UpdatingandrecoveringtheBIOS

TheBIOSisthefirstprogramthatthecomputerrunswhenyouturnonthecomputer.TheBIOSinitializesthe hardwarecomponentsandloadstheoperatingsystemandotherprograms.

UpdatingtheBIOS

Whenyouinstallanewprogram,hardwaredevice,ordevicedriver,youmightbeinformedtoupdate theBIOS.Y oucanupdatetheBIOSfromyouroperatingsystemoraflashupdatedisc(supportedonly onsomemodels).
ToupdatetheBIOS,dothefollowing:
1.Gotohttp://www.lenovo.com/drivers.
2.DownloadtheflashBIOSupdatedriverfortheoperatingsystemversionortheISOimageversion(used tocreateaflashupdatedisc).Then,downloadtheinstallationinstructionsfortheflashBIOSupdate driveryoudownload.
3.PrinttheinstallationinstructionsyoudownloadandfollowtheinstructionstoupdatetheBIOS.
Note:IfyouwanttoupdatetheBIOSfromaflashupdatedisc,theinstallationinstructionsmightnotprovide theinformationabouthowtorecordtheupdatedisc.See“Recordingadisc”onpage19.
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RecoveringfromaBIOSupdatefailure

TorecoverfromaBIOSupdatefailure,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.SeeChapter7“Installingorreplacinghardware”onpage55.
3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Hardwarelocations”onpage1.
4.RemoveanypartsandcablesthatimpedeyouraccesstotheClearCMOS/Recoveryjumper.
5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and pin3).
6.Reinstallthepartsandcablesthatwereremoved.
7.Reinstallthecomputercoverandreconnectanycablesthatweredisconnected.SeeChapter7 “Installingorreplacinghardware”onpage55.
8.T urnonthecomputerandinserttheBIOSupdatediscintotheopticaldrive.Waitafewminutes.The recoveryprocessbegins.Aftertherecoveryprocessiscompleted,yourcomputerwillshutdown automatically.
Note:Ifthecomputerdoesnotstartupfromthedisc,selectthediscasthestartupdevice.See “Selectingatemporarystartupdevice”onpage40
9.Repeatstep1throughstep4.
10.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).
11.Repeatstep6throughstep7.Then,turnonyourcomputer.
.
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Chapter6.Troubleshooting,diagnostics,andrecovery

Thischapterprovidessolutionstoresolveyourcomputerproblems.Followthestepsinthebasicprocedure forresolvingcomputerproblems,whichhelpsyoumakegooduseofthetroubleshooting,diagnostics, andrecoveryinformation.
“Basicprocedureforresolvingcomputerproblems”onpage43
“T roubleshooting”onpage43
“Diagnostics”onpage51
“Recoveryinformation”onpage51

Basicprocedureforresolvingcomputerproblems

Itisrecommendedthatyouusethefollowingproceduretoresolvecomputerproblemsyouareexperiencing:
1.Ensurethat: a.Thecablesforallconnecteddevicesareconnectedcorrectlyandsecurely. b.Allconnecteddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning
electricaloutlets.
c.AllconnecteddevicesareenabledintheBIOSsettingsofyourcomputer.See“Enablingordisabling
adevice”onpage35
Iftheseactionsdonotresolveyourproblem,continuewiththenextstep.
2.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetects avirus,removethevirus.Iftheantivirusprogramdoesnotresolveyourproblem,continuewiththe nextstep.
3.Goto“T roubleshooting”onpage43andfollowtheinstructionsforthetypeofproblemyouare experiencing.Ifthesetroubleshootinginstructionsdonotresolveyourproblem,continuewiththe nextstep.
4.Runthediagnosticprogram.See“Diagnostics”onpage51.Ifthediagnosticprogramdoesnotresolve yourproblem,continuewiththenextstep.
5.Recoveryouroperatingsystem.See“Recoveryinformation”onpage51.
6.Ifnoneoftheseactionssolveyourproblem,contacttheLenovoCustomerSupportCenter.Foralistof LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Formoreinformation abouthelp,service,andtechnicalassistance,seeChapter8“Gettinginformation,help,andservice” onpage79.
.

Troubleshooting

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
Usethetroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.

Startupproblems

Thissectionprovidessolutionstostartup-relatedproblems.
Thecomputerdoesnotstartupwhenyoupressthepowerbutton
Solutions:Ensurethat:
•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoaworkingelectricaloutlet.
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•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer,ensurethatitisswitchedon.
•Thepowerindicatoronthefrontofthecomputerison.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletforyourcountryorregion.
Theoperatingsystemfailstostartup
Solution:Ensurethatthestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually, theoperatingsystemisonthestoragedrive.Formoreinformation,see“Changingthestartupdevice sequencepermanently”onpage39.
Thecomputerbeepsmultipletimesbeforetheoperatingsystemstartsup
Solution:Ensurethatnokeysarestuck.

Audioproblems

Thissectionprovidessolutionstoaudio-relatedproblems.
NoaudioinWindows
Solutions:
•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,ensurethat:
–TheOn/OffcontrolissettotheOnposition. –Thespeakerpowercableisconnectedtoaproperlygrounded,functionalacelectricaloutlet.
•Ifyourexternalspeakershaveavolumecontrol,ensurethatthevolumeisnotsettoolow.
•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Ensurethatthemutespeakers settingsarenotselectedandnoneofthevolumesettingsissettoolow.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification area.See“AddinganicontotheWindowsnotificationarea”onpage17.
•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel, ensurethatthevolumeisnotsettoolow.
•Ensurethatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudio connectoronthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.
Note:Whenexternal-speakerorheadphonecablesareconnectedtotheaudioconnector,theinternal speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansion slots,theaudiofunctionbuiltintothesystemboardisdisabled.Therefore,youmustusetheaudio connectorsontheaudioadapter.
•EnsurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperatingsystem. IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature.The programmustbeconfiguredtouseSoundBlasterProorSoundBlasteremulation.
•Ensurethattheaudiodevicedriversarecorrectlyinstalled.
Soundcomesonlyfromoneexternalspeaker
Solutions:
•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.
•Ensurethatthecablethatconnectstheleftspeakertotherightspeakerissecurelyconnected.
•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Then,clickthespeakericonontop ofthevolumecontrol.ClicktheLevelstabandensurethattheBalancesettingsaresetcorrectly.
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Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification
area.See“AddinganicontotheWindowsnotificationarea”onpage17
.

CDproblems

ThissectionprovidessolutionstoCD-relatedproblems.
ACDorDVDdoesnotwork
Solutions:
•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.
•Ensurethatthediscisinsertedcorrectly,withitslabelup.
•Ensurethatthediscyouareusingisclean.Toremovedustorfingerprints,wipethedisccleanwithasoft clothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.
•Ensurethatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyou knowisgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyouroptical driveorthecablingtoyouropticaldrive.Ensurethatthepowercableandsignalcablearesecurely connectedtothedrive.
Unabletouseabootablerecoverymedium,suchastheProductRecoveryCD,to startyourcomputer
Solution:EnsurethattheCDorDVDdriveisinthestartupsequencebeforethestoragedrive.Referto “Selectingatemporarystartupdevice”onpage40forinformationonviewingandchangingthestartup sequence.Notethatonsomemodelsthestartupsequenceispermanentlysetandcannotbechanged.

DVDproblems

ThissectionprovidessolutionstoDVD-relatedproblems.
BlackscreeninsteadofDVDvideo
Solutions:
•RestarttheDVDplayerprogram.
•Tryalowerscreenresolutionorcolordepth.
•Closeanyopenfiles,andthenrestartthecomputer.
DVDmoviedoesnotplay
Solutions:
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkthediscorpackageforregionalcoding.Y oumightneedtopurchaseadiscwithcodingfor theregionwhereyouareusingyourcomputer.
NoaudioorintermittentaudiowhileplayingaDVDmovie
Solutions:
•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkallcableconnectionstoandfromthespeakers.
•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.
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Playbackissloworchoppy
Solutions:
•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
Invaliddiscornodiscfoundmessage
Solutions:
•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,ensurethatthe DVDdiscisinthedrivelabeled“DVD”.

Intermittentproblems

Someproblemsoccuronlyoccasionallyandaredifficulttorepeat.
Solutions:
•Ensurethatallcablesandcordsaresecurelyconnectedtothecomputerandconnecteddevices.
•Ensurethatwhenthecomputerison,thefangrillisnotblocked(thereisairflowaroundthegrill),andthe fansareworking.Ifairflowisblockedorthefansarenotworking,thecomputermightoverheat.
•IfSmallComputerSystemInterface(SCSI)devicesareinstalled,ensurethatthelastexternaldevicein eachSCSIchainisterminatedcorrectly.Formoreinformation,seeyourSCSIdocumentation.

Storagedriveproblems

Selectyoursymptomfromthefollowinglist:
“SomeorallstoragedrivesmissingfromtheSetupUtilityprogram”onpage46
“"NoOperatingSystemFound"messageorthesystemnotstartingupfromthecorrectstoragedrive” onpage46
SomeorallstoragedrivesmissingfromtheSetupUtilityprogram
Symptom:SomeorallstoragedrivesmissingfromtheSetupUtilityprogram
Solutions:
•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.
•Ensurethatyourcomputerisconfiguredcorrectlytosupportthestoragedrives.
–IfyourcomputerisinstalledwithfiveSATAstoragedrives,ensurethattheSATAstoragedrive
enablementmodule(onetofivestoragedrives)isinstalled.
–IfyourcomputerisinstalledwithSASstoragedrives,ensurethattheSASstoragedriveenablement
module(onetofivestoragedrives)ortheLSIMegaRAIDSASadapterisinstalled.
"NoOperatingSystemFound"messageorthesystemnotstartingupfromthe correctstoragedrive
Symptom:"NoOperatingSystemFound"messageorthesystemnotstartingupfromthecorrectstorage drive
Solutions:
•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.
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•EnsurethatthestoragedriveyourcomputerstartsupfromislistedasthefirststartupdeviceintheSetup Utilityprogram.Referto“Changingthestartupdevicesequencepermanently”onpage39
Note:Inrarecases,thestoragedrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch cases,youmightneedtoreplacethestoragedrive.RefertoChapter7“Installingorreplacinghardware” onpage55
.
.

Networkingproblems

Thissectionprovidessolutionstonetworking-relatedproblems.
EthernetLANproblems
MycomputercannotbeconnectedtoanEthernetLAN
Solutions:
•ConnectthecablefromtheEthernetconnectortotheRJ45connectorofthehub.
•EnabletheEthernetLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on page35.Then,followtheinstructionsonthescreen.
•EnabletheEthernetLANadapter.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu. –ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickNetwork andSharingCenterChangeadaptersettings.
3.Right-clicktheEthernetLANadaptericonandclickEnable.
•UpdateorreinstalltheEthernetLANdriver.See“Keepingyourcomputercurrent”onpage26.
•Installallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.CheckwithyourLAN administratorforthenecessarynetworkingsoftware.
•Setthesameduplexfortheswitchportandtheadapter.Ifyouconfiguredtheadapterforfullduplex, ensurethattheswitchportisalsoconfiguredforfullduplex.Settingthewrongduplexmodemight degradeperformance,causedataloss,orresultinlostconnections.
MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnectionfails orerrorsoccur
Solution:ConnectthenetworkcabletotheEthernetconnectorusingCategory5wiringanda100BASE-T hub/switch(not100BASE-X).
MycomputerisaGigabitEthernetmodel,butitcannotbeconnectedtothenetworkat1000Mbps, butatonly100Mbps
Solutions:
•Tryanothercable.
•Setthelinkpartnertoauto-negotiate.
•Settheswitchtobe802.3ab-compliant(gigabitovercopper).
TheWakeOnLANfeaturedoesnotwork
Solution:EnabletheWakeOnLAN(WOL)featureintheSetupUtilityprogram.See“StartingtheSetupUtility program”onpage35.Then,followtheinstructionsonthescreen.
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WirelessLANproblem
Note:ThewirelessLANfeatureissupportedonlyonsomemodels.
ThewirelessLANfeaturedoesnotwork
Solutions:
•EnablethewirelessLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on page35
•ForWindows10,enablethewirelessLANfeatureinWindowsSettings.ClicktheStartbuttontoopenthe Startmenu,andthenclickSettingsNetwork&InternetWi-Fi.TurnontheWi-Fifeature.
•EnablethewirelessLANadapter.
1.DependingonyourWindowsversion,dooneofthefollowing:
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickNetwork
3.Right-clickthewirelessLANadaptericonandclickEnable.
•UpdateorreinstallthewirelessLANdriver.See“Keepingyourcomputercurrent”onpage26.
.Then,followtheinstructionsonthescreen.
–ForWindows7:ClicktheStartbuttontoopentheStartmenu. –ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
andSharingCenter➙Changeadaptersettings.
Bluetoothproblems
Note:TheBluetoothfeatureissupportedonlyonsomemodels.
TheBluetoothfeaturedoesnotwork
Solutions:
•EnabletheBluetoothfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on page35.Then,followtheinstructionsonthescreen.
•TurnontheBluetoothradios.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen
clickProperties.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDeviceManager.Typetheadministratorpasswordorprovideconfirmationifprompted.
3.Right-clicktheBluetoothradiosunderBluetoothRadiosandclickEnable.
•EnabletheBluetoothadapter.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu. –ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickNetwork andSharingCenterChangeadaptersettings.
3.Right-clicktheBluetoothadaptericonandclickEnable.
•UpdateorreinstalltheBluetoothdriver.See“Keepingyourcomputercurrent”onpage26.
SounddoesnotcomefromtheBluetoothheadsetorheadphones
Solution:SettheBluetoothheadsetorheadphonesasthedefaultdevice.
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.Right-clickthevolumeiconintheWindowsnotificationareaonthetaskbar.
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Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage17.
3.ClickPlaybackdevices.
4.IfyouareusingtheHeadsetprofile,selectBluetoothHands-freeAudio,andthenclickSetDefault.If youareusingtheAVprofile,selectStereoAudio,andthenclickSetDefault.
5.ClickOK.

Performanceproblems

Thissectionprovidessolutionstoperformance-relatedproblemsofyourcomputer.
Excessivenumberoffragmentedfiles
Solution:UsetheWindowsdiskdefragmentationordiskoptimizationfeaturetocleanupthefiles.
Note:Dependingonthevolumeofthestoragedrivesandamountofdatastoredonthestoragedrives,the disk-defragmentationprocessmighttakeuptoseveralhours.
1.Closeanyopenprogramsandwindows.
2.ClicktheStartbuttontoopentheStartmenu.
3.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickComputer.
•ForWindows10:ClickFileExplorerThisPC.
4.Right-clickyourCdriveandthenclickProperties.
5.ClicktheT oolstab.
6.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickDefragmentnow.
•ForWindows10:ClickOptimize.Selectthedesireddrive,andthenclickOptimize.
7.Followtheinstructionsonthescreen.
Insufficientfreestoragedrivespace
Solutions:Freeupstoragedrivespace.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.
•CleanupyourCdrive.
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickComputer. –ForWindows10:ClickFileExplorerThisPC.
3.Right-clickyourCdriveandthenclickProperties.
4.Checktheamountoffreespace,andthenclickDiskCleanup.
5.Alistofunnecessaryfilecategoriesisdisplayed.Selecteachfilecategoryyouwanttodelete, andthenclickOK.
•TurnsomeWindowsfeaturesofforremovesomeunnecessaryprograms.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu. –ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
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2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickPrograms andFeatures.
3.Dooneofthefollowing:
–ToturnsomeWindowsfeaturesoff,clickTurnWindowsfeaturesonoroff.Followthe
instructionsonthescreen.
–Toremovesomeunnecessaryprograms,selecttheprogramyouwanttoremove,andthenclick
Uninstall/ChangeorUninstall.
Insufficientfreememoryspace
Solutions:
•Right-clickablankareaonthetaskbarandopenTaskManager.Then,endsometasksyouarenot performing.
•Installadditionalmemorymodules.SeeChapter7“Installingorreplacinghardware”onpage55.T o purchasememorymodules,goto http://www.lenovo.com.

Serialconnectorcannotbeaccessed

Solutions:
•Connecttheserialcabletotheserialconnectoronthecomputerandtotheserialdevice.Iftheserial devicehasitsownpowercord,connectthepowercordtoagroundedelectricaloutlet.
•Turnontheserialdeviceandkeepthedeviceonline.
•Installanyapplicationprogramssuppliedwiththeserialdevice.Refertothedocumentationthatcomes withtheserialdeviceformoreinformation.
•Ifyouaddedoneserial-connectoradapter,installtheadaptercorrectly.

MyUSBconnectorscannotbeaccessed

Solutions:
•ConnecttheUSBcablefromtheUSBconnectortotheUSBdevice.IftheUSBdevicehasitsownpower cord,connectthepowercordtoagroundedelectricaloutlet.
•TurnontheUSBdeviceandkeepthedeviceonline.
•InstallanydevicedriversorapplicationprogramssuppliedwiththeUSBdevice.Refertothe documentationthatcomeswiththeUSBdeviceformoreinformation.
•DetachandreconnecttheUSBconnectortoresettheUSBdevice.

Softwareanddriverproblems

Thissectionprovidessolutionstosoftware-anddriver-relatedproblems.
Forsomeprograms,datescannotbesortedincorrectorder
Solution:Someprogramsdevelopedbeforetheyear2000useonlythelasttwodigitsofayeartosortdates, assumingthefirsttwodigitsare19.Consequently,datescannotbesortedincorrectordernowadays. Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers makeupdatesavailablefromtheWorldWideWeb.
Someapplicationprogramsdonotworkasexpected
Solutions:
1.Checkwhethertheproblemiscausedbyanapplicationprogram.
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a.Ensurethatthesoftwareiscompatiblewithyourcomputer.Refertotheinformationsuppliedwith
thesoftwareformoreinformation. b.Verifythatothersoftwareworkscorrectlyonyourcomputer. c.Verifythatthesoftwareyouareusingworksonanothercomputer.
2.Iftheproblemiscausedbyanapplicationprogram:
•Refertotheprinteddocumentationthatcomeswiththeprogramorthehelpsystemoftheprogram.
•Updatetheprogram.See“Keepingyourcomputercurrent”onpage26
•Uninstalltheprogramandthenreinstallit.Todownloadaprogramthatispreinstalledonyour
computer,gotohttp://www.lenovo.com/supportandfollowtheinstructionsonthescreen.
.
Adevicedoesnotworknormallyduetodevicedriverproblems
Solution:Updatethedevicedriver.See“Keepingyourcomputercurrent”onpage26.

Diagnostics

Note:IfyouareusingaWindowsoperatingsystemotherthanWindows7orWindows10,goto
http://www.lenovo.com/diagsforthediagnosticsinformationforyourcomputer.
Thediagnosticprogramisusedtotesthardwarecomponentsofyourcomputer.Thediagnosticprogramalso canreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyourcomputer.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramisthediagnosticprogrampreinstalledonyourcomputer.Theprogram enablesyoutotroubleshootandresolvecomputerproblems.Itcombinesdiagnostictests,system informationcollection,securitystatus,andsupportinformation,alongwithhintsandtipsformaximum systemperformance.
ToopentheLenovoSolutionCenterprogram,see“Accessingaprogramonyourcomputer”onpage12.For moreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter,save andprintthelogfilescreatedbytheprogram.YoumightneedthelogfileswhenyouspeaktoaLenovo technicalsupportrepresentative.

Recoveryinformation

Thissectionprovidesinstructionsabouthowtorecoveryouroperatingsystem.
Note:Ifadevicedoesnotworknormallyafterrecoveringtheoperatingsystem,updatethedevicedriver. See“Keepingyourcomputercurrent”onpage26
.

RecoveryinformationforWindows7

TorecoveryourWindows7operatingsystem,usethefollowingsolutions:
•UseWindowsrecoverysolutions.
–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.
1.ClicktheStartbuttontoopentheStartmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclick RecoveryOpenSystemRestore.
3.Followtheinstructionsonthescreen.
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–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:
–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart
automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
–Turnonorrestartyourcomputer.Then,repeatedlypressandreleasetheF8keyuntiltheAdvanced
BootOptionswindowopens.SelectRepairYourComputer,pressEnter,andfollowtheinstructions onthescreentochoosetheappropriaterecoverysolution.
Note:Forsomekeyboards,youmightneedtopressFn+F8toopentheAdvancedBootOptions window.
•UsetheRescueandRecoveryprogramtorestorethestoragedrivefromabackup,orrestoretheC drivetothefactory-defaultsettings.
Notes:
–Dependingonyourcomputermodel,theRescueandRecoveryprogrammightnotbeavailableunless
youinstalleditmanuallyearlier.
–IfyouusetheRescueandRecoveryprogramtorestorethestoragedrivefromabackup,ensurethat
youbackedupyourdataearlierwiththeprogram.
TousetheRescueandRecoveryprogram,dooneofthefollowing:
–OpentheRescueandRecoveryprogram.See“Accessingaprogramonyourcomputer”onpage12
Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
–OpentheRescueandRecoveryworkspace.
1.T urnoffyourcomputer.PressandholdtheEnterkeyandthenturnonthecomputer.Release theEnterkeywhenStartupInterruptMenuisdisplayed.Then,pressF11toopentheRescue andRecoveryworkspace.
2.IftheRescueandRecoveryworkspacefailstoopen,usetherescuemediumyoucreatedearlierto resolvetheproblem.Selecttherescuemediumasthestartupdevice.See“Selectingatemporary startupdevice”onpage40 opens.Followtheinstructionsonthescreen.
•UsetherecoverymediumyoucreatedearlierwiththeCreateRecoveryMediaprogramtorestoreonly theCdriveortheentirestoragedrivetothefactory-defaultsettings.
Note:Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage26.
1.Selecttherecoverymediumasthestartupdevice.See“Selectingatemporarystartupdevice” onpage40
2.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
•UsetherecoverydiscsetprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default settings.
–Ifyourcomputercomeswiththerecoverydiscset,followtheinstructionsshippedwiththediscset. –Ifyourcomputerdoesnotcomewiththerecoverydiscset,contacttheLenovoCustomer
SupportCentertoorderarecoverydiscset.ForalistofLenovoSupportphonenumbers,goto http://www.lenovo.com/support/phone.Ifyoucannotfindthesupporttelephonenumberforyour countryorregion,contactyourLenovoreseller.
.
.Whentherescuemediumstarts,theRescueandRecoveryworkspace
.

RecoveryinformationforWindows10

TorecoveryourWindows10operatingsystem,usethefollowingsolutions:
•UseWindowsrecoverysolutions.
–UserecoverysolutionsinWindowsSettings.
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1.ClicktheStartbuttontoopentheStartmenu.
2.ClickSettingsUpdate&securityRecovery.
3.Choosetheappropriaterecoverysolutionbyfollowingtheinstructionsonthescreen.
–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.
1.Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclick RecoveryOpenSystemRestore.
3.Followtheinstructionsonthescreen.
–UsetheFileHistorytooltorestoreyourfilesfromabackup.
Note:IfyouusetheFileHistorytooltorestoreyourfilesfromabackup,ensurethatyoubackedup yourdataearlierwiththetool.
1.Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickFile HistoryRestorepersonalfiles.
3.Followtheinstructionsonthescreen.
–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:
–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart
automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
–SelecttherecoverymediumyoucreatedearlierwiththeWindowstoolasthestartupdevice.See
“Selectingatemporarystartupdevice”onpage40
.Then,followtheinstructionsonthescreen
tochoosetheappropriaterecoverysolution.
Note:Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage26.
•UsetherecoveryUSBkeyprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default settings.
–IfyourcomputercomeswiththerecoveryUSBkey,followtheinstructionsshippedwiththeUSBkey. –IfyourcomputerdoesnotcomewiththerecoveryUSBkey,contacttheLenovoCustomer
SupportCentertoorderarecoveryUSBkey.ForalistofLenovoSupportphonenumbers,goto http://www.lenovo.com/support/phone.Ifyoucannotfindthesupporttelephonenumberforyour countryorregion,contactyourLenovoreseller.
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Chapter7.Installingorreplacinghardware

Thischaptercontainsthefollowingtopics:
“Handlingstatic-sensitivedevices”onpage55
“Installingorreplacinghardware”onpage55

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved andyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,canseriouslydamage computercomponentsandparts.
Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity damage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCI/PCI-Expresscards,memory modules,systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.
•Preventothersfromtouchingthepartsandothercomputercomponents.
•Touchthestatic-protectivepackagecontainingtheparttoametalexpansion-slotcoverorother unpaintedmetalsurfaceonthecomputerforatleasttwoseconds.Thisreducesstaticelectricityfrom thepackageandyourbodybeforeyouinstallorreplaceanewpart.
•Whenpossible,removethenewpartfromthestatic-protectivepackage,andinstallitdirectlyinthe computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage thatthepartcameinonasmooth,levelsurfaceandplacethepartonthepackage.
•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Y oucanexpand thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read thisfirst:Importantsafetyinformation”onpageiii
Notes:
•Dependingonyourcomputermodel,someofthehardwarepartsinthissectionmightnotbeavailable.
•UsecomputerpartsprovidedonlybyLenovo.
•Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe instructionsthatcomewiththeoption.
•Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCRU.Informationaboutthiswill comewiththeCRUorwillcomeafewdaysaftertheCRUarrives.
.

Installingexternaloptions

Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection. Wheninstallinganexternaloption,see“Hardwarelocations”onpage1toidentifytherequiredconnector.
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Usetheinstructionsshippedwiththeoptiontohelpyoumaketheconnectionandinstallanysoftware ordevicedriversthatarerequiredfortheoption.

Removingthecomputercover

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe computeriscool.
Toremovethecomputercover,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Unlockanylockingdevicethatsecuresthecomputercover.
3.Removethetwoscrewsthatsecurethecomputercover.Then,slidethecovertotherearofthe computertoremovethecover.
Figure9.Removingthecomputercover

Replacingthefrontbezel

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
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Toreplacethefrontbezel,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage56.
3.Removethefrontbezelbyreleasingthethreeplastictabsontheleftsideandpivotingthefrontbezel outward.
Figure10.Removingthefrontbezel
4.T oreinstallthefrontbezel,alignthethreeplastictabsontherightsideofthefrontbezelwiththe correspondingholesinthechassis.Thenpivotthefrontbezelinwardsuntilitsnapsintoposition ontheleftside.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage76.

ReplacingaPCI/PCI-Expresscard

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii
ToreplaceaPCI/PCI-Expresscard,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage56.
3.LocatethePCI/PCI-Expresscardyouwanttoreplace.ThePCI/PCI-Expresscardsareinstalledinthe PCI/PCI-Expresscardslotsonthesystemboard.See“Partsonthesystemboard”onpage6
.
.
Chapter7.Installingorreplacinghardware57
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4.Attherearofthecomputer,removethescrewthatsecuresthePCIExpresscardlatch.
Figure11.RemovingthescrewthatsecuresthePCIExpresscardlatch
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5.Graspthecardthatiscurrentlyinstalledandgentlypullitoutoftheslot.
Figure12.RemovingthePCI/PCI-Expresscard
Notes:
•Thecardfitstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmall
amountuntilitisremovedfromthecardslot.
•Ifthecardisheldinplacebyaretaininglatch,pressthecardretaininglatch
1asshowntodisengage
thelatch.Graspthecardandgentlypullitoutoftheslot.
6.InstallthenewPCI/PCI-ExpresscardintotheappropriatePCI/PCI-Expresscardslotonthesystem board.See“Partsonthesystemboard”onpage6.
Note:IfyouareinstallingaPCIExpressx16graphicscard,ensurethatthememoryslotretainingclips areclosedbeforeyouinstallthegraphicscard.
Chapter7.Installingorreplacinghardware59
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7.PivotthecardlatchtotheclosedpositiontosecurethePCI/PCI-Expresscard.
Figure13.InstallingaPCI/PCI-Expresscard
8.ReinstallthescrewtosecurethePCIExpresscardlatchinplace.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage76

Replacingamemorymodule

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii
Thefollowingtableprovidesinformationaboutthememorymoduleinstallationrulesthatyoushould considerwheninstallingorremovingamemorymodule.The“X”markindicatesthememoryslotsintowhich thememorymodulesshouldbeinstalledindifferentsituations.Thenumbers1,2,3,and4indicatethe installationsequence.Tolocatethememorymoduleslots,see“Partsonthesystemboard”onpage6.
UDIMMDIMM1DIMM2DIMM3DIMM4
OneUDIMM
TwoUDIMMsX,1X,2
ThreeUDIMMsX,3X,1X,2
FourUDIMMsX,3X,1X,4X,2
.
X
.
Toreplaceamemorymodule,dothefollowing:
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1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage56.
3.Locatethememorymoduleyouwanttoreplace.Thememorymodulesareinstalledinthememoryslots onthesystemboard.See“Partsonthesystemboard”onpage6.
4.Removeanypartsthatmightpreventyouraccesstothememorymodule.Dependingonyourcomputer model,youmightneedtoremovethePCIExpressx16graphicscardforeasieraccesstothememory module.See“ReplacingaPCI/PCI-Expresscard”onpage57.
5.Opentheretainingclipsandgentlypullthememorymoduleoutofthememoryslot.
Figure14.Removingamemorymodule
6.Positionthenewmemorymoduleovertheappropriatememoryslot.Ensurethatthenotch1onthe memorymodulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodule straightdownintotheslotuntiltheretainingclipsclose.
Figure15.Installingamemorymodule
7.ReinstallthePCIExpressx16graphicscardifyouhaveremovedit.See“ReplacingaPCI/PCI-Express card”onpage57.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage76.
Chapter7.Installingorreplacinghardware61
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Replacingtheopticaldrive

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
Toreplacetheopticaldrive,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage56.
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage56.
4.Locatetheopticaldrive.See“Computercomponents”onpage5.
5.Disconnectthesignalcableandthepowercablefromtherearoftheopticaldrivefirst.Presstheblue releasebuttonandthenslidetheopticaldriveoutofthefrontofthecomputer.
Figure16.Removingtheopticaldrive
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6.Slidethenewopticaldriveintothedrivebayfromthefrontofthecomputeruntiltheopticaldrive snapsintoposition.
Figure17.Installingtheopticaldrive
7.Connectthesignalcableandthepowercabletothenewopticaldrive.
Figure18.Connectingtheopticaldrive
8.Reinstallthefrontbezel.See“Replacingthefrontbezel”onpage56.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage76.

Replacingthecoin-cellbattery

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii
.
Chapter7.Installingorreplacinghardware63
Page 74
Yourcomputerhasaspecialtypeofmemorythatmaintainsthedate,time,andsettingsforbuilt-infeatures, suchasparallel-connectorassignments(configuration).Acoin-cellbatterykeepsthisinformationactive whenyouturnoffthecomputer.
Thecoin-cellbatterynormallyrequiresnochargingormaintenancethroughoutitslife;however,nocoin-cell batterylastsforever.Ifthecoin-cellbatteryfails,thedate,time,andconfigurationinformation(including passwords)arelost.Anerrormessageisdisplayedwhenyouturnonthecomputer.
Refertothe“Lithiumcoin-cellbatterynotice”intheSafety,Warranty,andSetupGuideforinformationabout replacinganddisposingofthecoin-cellbattery.
Toreplacethecoin-cellbattery,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage56.
3.Locatethecoin-cellbattery.See“Computercomponents”onpage5.
4.Removethecoin-cellbatteryasshown.
Figure19.Removingthecoin-cellbattery
5.Installthenewcoin-cellbatteryasshown.
Figure20.Installingthecoin-cellbattery
6.Reinstallthecomputercoverandconnectthecables.See“Completingthepartsreplacement”on page76
.
7.T urnonthecomputerandallconnecteddevices.
Note:Whenthecomputeristurnedonforthefirsttimeafterreplacingthecoin-cellbattery,anerror messagemightbedisplayed.Thisisnormalafterreplacingthecoin-cellbattery.
8.UsetheSetupUtilityprogramtosetthedate,time,andanypasswords.See“UsingtheSetupUtility program”onpage35.
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Replacingtheheatsinkandfanassembly

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
CAUTION:
Theheatsinkandfanassemblymightbeveryhot.Beforeyouopenthecomputercover,turnoffthe computerandwaitseveralminutesuntilthecomputeriscool.
Toreplacetheheatsinkandfanassembly,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage56.
3.Laythecomputeronitssideforeasieraccesstothesystemboard.
4.Locatetheheatsinkandfanassembly.See“Computercomponents”onpage5.
5.Disconnecttheheatsinkandfanassemblycablefromthemicroprocessorfanconnectoronthesystem board.
6.Followthefollowingsequencetoremovethefourscrewsthatsecuretheheatsinkandfanassembly tothesystemboard:
a.Partiallyremovescrew1,thenfullyremovescrew2,andthenfullyremovescrew1. b.Partiallyremovescrew3,thenfullyremovescrew4,andthenfullyremovescrew3.
Note:Carefullyremovethefourscrewsfromthesystemboardtoavoidanypossibledamagetothe systemboard.Thefourscrewscannotberemovedfromtheheatsinkandfanassembly.
Figure21.Removingtheheatsinkandfanassembly
7.Liftthefailingheatsinkandfanassemblyoffthesystemboard.
Chapter7.Installingorreplacinghardware65
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Notes:
•Youmighthavetogentlytwisttheheatsinkandfanassemblytofreeitfromthemicroprocessor.
•Donottouchthethermalgreasewhilehandlingtheheatsinkandfanassembly.
8.Positionthenewheatsinkandfanassemblyonthesystemboardsothatthefourscrewsarealigned withtheholesinthesystemboard.Ensurethattheheatsinkandfanassemblycablefacestowardthe microprocessorfanconnectoronthesystemboard.
9.Followthefollowingsequencetoinstallthefourscrewstosecurethenewheatsinkandfanassembly. Donotover-tightenthescrews.
a.Partiallytightenscrew1,thenfullytightenscrew2,andthenfullytightenscrew1. b.Partiallytightenscrew3,thenfullytightenscrew4,andthenfullytightenscrew3.
10.Connecttheheatsinkandfanassemblycabletothemicroprocessorfanconnectoronthesystem board.See“Partsonthesystemboard”onpage6.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage76.

Replacingthepowersupplyassembly

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the followingwarningsarerequiredforyoursafetyandproperUnderwritersLaboratories(UL)certification.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION: Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith oneoftheseparts,contactaservicetechnician.
Toreplacethepowersupplyassembly,dothefollowing:
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1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage56.
3.Locatethepowersupplyassembly.See“Computercomponents”onpage5.
4.Disconnectthepowersupplyassemblycablesfromthesystemboardandalldrives.See“Partsonthe systemboard”onpage6
5.Releasethepowersupplyassemblycablesfromthecableclipsandtiesinthechassis.
6.Laythecomputeronitssideandremovethefourscrewsattherearofthechassisthatsecurethe powersupplyassembly.
.
Figure22.Removingthescrewsforthepowersupplyassembly
7.Slidethepowersupplyassemblytothefrontofthecomputerandthenliftitoutofthechassis.
8.Ensurethatthenewpowersupplyassemblyisthecorrectreplacement.
9.Installthenewpowersupplyassemblyintothechassissothatthescrewholesinthepowersupply assemblyalignwiththoseinthechassis.
10.Installandtightenthefourscrewstosecurethepowersupplyassembly.
Note:UseonlyscrewsprovidedbyLenovo.
11.Reconnectthepowersupplyassemblycablestothesystemboardandeachofthedrives.
12.Securethepowersupplyassemblycableswiththecableclipsandtiesinthechassis.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage76.

Installingthe2.5-inchstoragedrive

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
Thissectionprovidesinstructionsonhowtoinstallthe2.5-inch2.5-inchstoragedrive.
Chapter7.Installingorreplacinghardware67
Page 78
Toinstallthe2.5-inchstoragedrive,dothefollowing:
1.Installthe2.5-inchstoragedriveintothestorageconverter.Then,installthefourscrewstosecurethe
2.5-inchstoragedrivetothestorageconverter.
Figure23.Installingthe2.5-inchstoragedriveintothestorageconverter
2.Connectthesignalcableandthepowercabletothe2.5-inchstoragedrive.
3.Installthe2.5-inchstoragedriveintothestoragedrivebay.See“Replacingthe3.5-inchstoragedrive” onpage68.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage76.

Replacingthe3.5-inchstoragedrive

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
Thissectionprovidesinstructionsonhowtoreplacethe3.5-inchstoragedrive.
Note:Thissectionalsoappliestocomputermodelswitha2.5-inchstoragedrive.
Toreplacethe3.5-inchstoragedrive,dothefollowing:
1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.Removethecomputercover.See“Removingthecomputercover”onpage56.
3.Locatethe3.5-inchstoragedrive.See“Computercomponents”onpage5.
4.Disconnectthesignalcableandthepowercablefromthe3.5-inchstoragedrive.
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5.Removethefourscrewsthatsecurethe3.5-inchstoragedrive.Then,slidethe3.5-inchstoragedrive outofthechassis.
Figure24.Removingthe3.5-inchstoragedrive
Chapter7.Installingorreplacinghardware69
Page 80
6.Slidethenew3.5-inchstoragedriveintothestoragedrivebayandalignthescrewholesinthenew
3.5-inchstoragedrivewiththecorrespondingholesinthedrivebay.Then,installthefourscrewsto securethenew3.5-inchstoragedriveinplace.
Figure25.Installingthe3.5-inchstoragedrive
7.Connectoneendofthesignalcabletotherearofthenew3.5-inchstoragedriveandtheotherendto anavailableSATAconnectoronthesystemboard.See“Partsonthesystemboard”onpage6.Then, locateanavailablefour-wirepowerconnectorandconnectittotherearofthenew3.5-inchstoragedrive.
Figure26.Connectinga3.5-inchstoragedrive
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage76.

ReplacingthefrontaudioandUSBassembly

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii
70ThinkCentreM73pUserGuide
.
Page 81
ToreplacethefrontaudioandUSBassembly,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage56.
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage56.
4.LocatethefrontaudioandUSBassembly.See“Computercomponents”onpage5.
5.DisconnectthefrontaudioandUSBassemblycablesfromthesystemboard.See“Partsonthe systemboard”onpage6.
Note:Ensurethatyounotethelocationsofthecableswhenyoudisconnectthecablesfromthe systemboard.
6.RemovethescrewthatsecuresthefrontaudioandUSBassemblybrackettothechassistoremove thebracketfromthechassis.
Figure27.RemovingthescrewthatsecuresthefrontaudioandUSBassemblytothechassis
7.RemovethetwoscrewsthatsecurethefrontaudioandUSBassemblytoitsbracket.Then,removethe failingfrontaudioandUSBassemblyfromthebracket.
8.InstallanewfrontaudioandUSBassemblyintothebracket.Then,installthetwoscrewstosecure theassemblytothebracket.
9.InstallthefrontaudioandUSBassemblybracketintothechassisandalignthescrewholeinthe bracketwiththecorrespondingholeinthechassis.
10.Installthescrewtosecurethebrackettothechassis.
11.ReconnectthefrontaudioandUSBassemblycablestothefrontaudioconnectorandthefrontUSB connectoronthesystemboard.See“Partsonthesystemboard”onpage6.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage76
Chapter7.Installingorreplacinghardware71
.
Page 82

ReplacingtheWi-Ficard

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
ToreplacetheWi-Ficard,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage56.
3.LocatetheWi-Ficard.See“Computercomponents”onpage5.
4.IfyourcomputercomeswithaWi-FicardthatsupportstheBluetoothfunction,disconnecttheBluetooth cablefromtheWi-Ficardadapter.
Note:TheBluetoothcableconnectstheBluetoothconnectorontheWi-Ficardadaptertothesystem board.
5.Attherearofthecomputer,removethescrewthatsecuresthecardlatch.
6.GrasptheWi-Ficardadapterthatiscurrentlyinstalledandgentlypullitoutoftheslot.
Note:Thecardfitstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecarda smallamountuntilitisremovedfromthecardslot.
Figure28.RemovingtheWi-Ficardadapter
7.DisconnectthefrontandrearWi-FiantennacablesfromtheWi-Ficard.
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Figure29.RemovingtheWi-Fiantennacables
8.RemovethetwoscrewsthatsecuretheWi-FicardtotheWi-Ficardadapter.
Figure30.RemovingthescrewsthatsecuretheWi-Ficard
9.PulltheWi-FicardoutoftheminiPCIExpressslottoremoveitfromtheWi-Ficardadapter.
Chapter7.Installingorreplacinghardware73
Page 84
Figure31.RemovingtheWi-Ficard
10.InsertthenewWi-FicardintotheminiPCIExpressslot,andtheninstallthetwoscrewstosecurethe Wi-FicardtotheWi-Ficardadapter.
74ThinkCentreM73pUserGuide
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Figure32.InstallingtheWi-Ficard
11.ConnectthefrontantennacableandrearantennacabletotheWi-Ficard.
Figure33.InstallingtheWi-Fiantennacables
12.InstalltheWi-FicardadapterintothePCIExpressx1slotonthesystemboard.See“Partsonthe systemboard”onpage6.
13.IftheinstalledWi-FicardsupportstheBluetoothfunction,useaBluetoothcabletoconnectthe BluetoothconnectorontheWi-Ficardadaptertothesystemboard.
14.PivotthecardlatchtotheclosedpositiontosecuretheWi-Ficardadapter.
Chapter7.Installingorreplacinghardware75
Page 86
Figure34.InstallingtheWi-Ficardadapter
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage76

Completingthepartsreplacement

Aftercompletingtheinstallationorreplacementforallparts,reinstallthecomputercoverandreconnect cables.Dependingonthepartsyouinstalledorreplaced,youmightneedtoconfirmtheupdatedinformation intheSetupUtilityprogram.Referto“UsingtheSetupUtilityprogram”onpage35
Toreinstallthecomputercoverandreconnectcablestoyourcomputer,dothefollowing:
1.Ensurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrewsare leftinsideyourcomputer.See“Computercomponents”onpage5forthelocationsofvarious componentsinyourcomputer.
2.Ensurethatthecablesareroutedcorrectlybeforereinstallingthecomputercover.Keepcablesclearof thehingesandsidesofthecomputerchassistoavoidinterferencewithreinstallingthecomputercover.
.
.
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3.Positionthecomputercoveronthechassissothattherailguidesonthebottomofthecomputer coverengagetherailsonthechassis.Then,pushthecovertothefrontofthecomputeruntilitsnaps intoposition.
Figure35.Installingthecomputercover
4.Installthescrewstosecurethecomputercover.
5.Placethecomputerinanuprightposition.
6.Ifalockingdeviceisavailable,useittolockthecomputer.See“Lockingyourcomputer”onpage29.
7.Reconnecttheexternalcablesandpowercordstothecorrespondingconnectorsonthecomputer. See“Hardwarelocations”onpage1.
8.Updateyourconfiguration.See“UsingtheSetupUtilityprogram”onpage35.
9.Ifanewlyinstalledhardwarecomponentdoesnotworknormally,updatethedevicedriver.See “Keepingyourcomputercurrent”onpage26
.
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Chapter8.Gettinginformation,help,andservice

Thischaptercontainsthefollowingtopics:
“Informationresources”onpage79
“Helpandservice”onpage80

Informationresources

Youcanusetheinformationinthissectiontoaccessusefulresourcesrelatingtoyourcomputingneeds.

Accessingtheuserguideinvariouslanguages

Toaccesstheuserguideinvariouslanguages,goto: http://www.lenovo.com/UserManuals

Windowshelpsystem

Note:IfyouusetheonlinehelpforWindows7orthehelpforWindows10,ensurethatyourcomputer
isconnectedtotheInternet.
TheWindowshelpsystemprovidesyouwithdetailedinformationaboutusingtheWindowsoperatingsystem.
ToaccesstheWindowshelpsystem,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickHelpandSupport.Y oucanchoosetousetheonlineorofflinehelpatthe
bottomofthescreen.
•ForWindows10:ClickGetstarted.

Safetyandwarranty

TheSafety,Warranty,andSetupGuideprovidedwithyourcomputercontainsimportantsafetyinformation, productwarrantyterms,initialsetupprocedure,andlegalnotices.Ensurethatyoureadandunderstandall safetyinformationintheSafety,Warranty,andSetupGuidebeforeusingyourcomputer.
Inaddition,readandunderstand“Readthisfirst:Importantsafetyinformation”onpageiiibeforeusingyour computer.Thisprefaceprovidesadditionalsafetyinformationthatappliestotopicsandtasksdescribedin thisUserGuide.

LenovoWebsite

TheLenovoWebsite(http://www.lenovo.com)providesup-to-dateinformationandservicestohelpyoubuy, upgrade,andmaintainyourcomputer.Youalsocandothefollowing:
•Shopfordesktopandnotebookcomputers,monitors,projectors,upgradesandaccessoriesforyour computer,andspecialoffers.
•Purchaseadditionalservices,suchassupportforhardware,operatingsystems,applicationprograms, networksetupandconfiguration,andcustominstallations.
•Purchaseupgradesandextendedhardwarerepairservices.
•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.
©CopyrightLenovo2015
79
Page 90
•FindaServiceProviderlocatednearyou.

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat: http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Driversandsoftware
•Diagnosticsolutions
•Productandservicewarranty
•Productandpartsdetails
•Userguidesandmanuals
•Knowledgebaseandfrequentlyaskedquestions
•LenovoSupportphonenumbers

Frequentlyaskedquestions

Fortheanswerstofrequentlyaskedquestionsaboutyourcomputer,goto: http://www.lenovo.com/support/faq

Helpandservice

Thissectionprovidesinformationaboutobtaininghelpandservice.

Callingforservice

Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport Center.Forthewarrantyperiodofyourcomputer,gotohttp://www.lenovo.com/warranty-status.Foralistof LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.
Note:Phonenumbersaresubjecttochangewithoutnotice.Ifthenumberforyourcountryorregionisnot provided,contactyourLenovoresellerorLenovomarketingrepresentative.
Thefollowingservicesareavailableduringthewarrantyperiod:
Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare availabletoprovidetheapplicablelevelofservice.
EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour hardwareavailable.
Theseitemsarenotcoveredbythewarranty:
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts
•Identificationofsoftwareproblemsources
•ConfigurationofBIOSaspartofaninstallationorupgrade
•Changes,modifications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofapplicationprograms
Ifpossible,beatyourcomputerwhenyoucall.Havethefollowinginformationavailable:
80ThinkCentreM73pUserGuide
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•Machinetypeandmodel
•Serialnumbersofyourhardwareproducts
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwareconfigurationinformation

Usingotherservices

Youmighttravelwithyourcomputerorrelocateittoacountryorregionwherethemachinetypeforyour desktopornotebookcomputerissold.Insuchasituation,yourcomputermightbeeligibleforInternational WarrantyService,whichautomaticallyentitlesyoutoobtainwarrantyservicethroughoutthewarrantyperiod. Servicewillbeperformedbyserviceprovidersauthorizedtoperformwarrantyservice.
Servicemethodsandproceduresvarybycountry,andsomeservicesmightnotbeavailableinallcountries. InternationalWarrantyServiceisdeliveredthroughthemethodofservice(suchasdepot,carry-in,or on-siteservice)thatisprovidedintheservicingcountry.Servicecentersincertaincountriesmightnotbe abletoserviceallmodelsofaparticularmachinetype.Insomecountries,feesandrestrictionsmight applyatthetimeofservice.
TodeterminewhetheryourcomputeriseligibleforInternationalWarrantyServiceandtoviewalistofthe countriesorregionswhereserviceisavailable,gotohttp://www.lenovo.com/support.
FortechnicalassistancewiththeinstallationoforquestionsrelatedtoServicePacksforyourpreinstalled MicrosoftWindowsproduct,gototheMicrosoftProductSupportWebsiteathttp://support.microsoft.com. YoualsocancontacttheLenovoCustomerSupportCenterforhelp.Somefeesmightapply.

Purchasingadditionalservices

Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices.Examplesoftheseadditional servicesinclude:
•Supportforhardware,operatingsystems,andapplicationprograms
•Networksetupandconfigurationservices
•Upgradedorextendedhardwarerepairservices
•Custominstallationservices
Serviceavailabilityandservicenamemightvarybycountryorregion.Formoreinformationaboutthese services,gototheLenovoWebsiteat: http://www.lenovo.com
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AppendixA.Regulatoryinformation

Thelatestcomplianceinformationisavailableathttp://www.lenovo.com/compliance.
Exportclassificationnotice
ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport ClassificationControlNumber(ECCN)of5A992.c.Itcanbere-exportedexcepttoanyoftheembargoed countriesintheEARE1countrylist.

Electronicemissionsnotices

ThefollowinginformationreferstoLenovopersonalcomputermachinetypes10K9,10KA,10KB,and10KC.

FederalCommunicationsCommissionDeclarationofConformity

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby oneormoreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
•Consultanauthorizeddealerorservicerepresentativeforhelp.
Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspecifiedor recommendedcablesandconnectorsorbyunauthorizedchangesormodificationstothisequipment. Unauthorizedchangesormodificationscouldvoidtheuser'sauthoritytooperatetheequipment.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1) thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived, includinginterferencethatmaycauseundesiredoperation.
ResponsibleParty: Lenovo(UnitedStates)Incorporated 1009ThinkPlace-BuildingOne Morrisville,NC27560 PhoneNumber:919-294-5900
IndustryCanadaClassBemissioncompliancestatement
CANICES-3(B)/NMB-3(B)
EuropeanUnion-CompliancetotheElectromagneticCompatibilityDirective
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ThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/EConthe approximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.Lenovocannot acceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfromanon-recommended modificationoftheproduct,includingtheinstallationofoptioncardsfromothermanufacturers.
ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBInformationT echnology EquipmentaccordingtoEuropeanStandardEN55022.ThelimitsforClassBequipmentwerederived fortypicalresidentialenvironmentstoprovidereasonableprotectionagainstinterferencewithlicensed communicationdevices.
Lenovo,Einsteinova21,85101Bratislava,Slovakia
GermanClassBcompliancestatement
DeutschsprachigerEUHinweis:
HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeit
DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2004/108/EG(früher89/336/EWG)zur AngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaaten undhältdieGrenzwertederEN55022KlasseBein.
Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden. LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne EmpfehlungderLenovogesteckt/eingebautwerden.
Deutschland:
EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln
DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“ EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder EU-Richtlinie2004/108/EG(früher89/336/EWG)inderBundesrepublikDeutschland.
ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische VerträglichkeitvonGeräten),bzw.derEMVEGRichtlinie2004/108/EC(früher89/336/EWG),für GerätederKlasseB.
DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen
-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo
(Deutschland)GmbH,Gropiusplatz10,D-70563Stuttgart.
InformationeninHinsichtEMVGParagraf4Abs.(1)4:
DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.
KoreaClassBcompliancestatement
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JapanVCCIClassBcompliancestatement
Japancompliancestatementforproductswhichconnecttothepowermainswithratedcurrent lessthanorequalto20Aperphase
Japannoticeforacpowercord
Theacpowercordshippedwithyourproductcanbeusedonlyforthisspecificproduct.Donotusetheac powercordforotherdevices.
LenovoproductserviceinformationforT aiwan
KeyboardandmousecompliancestatementforT aiwan

Eurasiancompliancemark

Brazilaudionotice

Ouvirsonscommaisde85decibéisporlongosperíodospodeprovocardanosaosistemaauditivo.

Mexicowireless-radiocomplianceinformation

Advertencia:EnMexicolaoperacióndeesteequipoestásujetaalassiguientesdoscondiciones:(1)es
posiblequeesteequipoodispositivonocauseinterferenciaperjudicialy(2)esteequipoodispositivodebe aceptarcualquierinterferencia,incluyendolaquepuedacausarsuoperaciónnodeseada.

Additionalregulatoryinformation

Foradditionalregulatoryinformation,refertotheRegulatoryNoticeshippedwithyourcomputer.Depending ontheconfigurationofyourcomputerandthecountryorregionwherethecomputerwaspurchased, youmighthavereceivedadditionalprintedregulatorynotices.Allregulatorynoticesareavailableonthe LenovoSupportWebsiteinelectronicformat.Toaccesselectroniccopiesofthedocumentation,goto http://www.lenovo.com/UserManuals.
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AppendixB.WEEEandrecyclinginformation

Lenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheir equipmentwhenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassist equipmentownersinrecyclingtheirITproducts.ForinformationonrecyclingLenovoproducts,goto http://www.lenovo.com/recycling.Thelatestenvironmentalinformationaboutourproductsisavailableat http://www.lenovo.com/ecodeclaration.

ImportantWEEEinformation

TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(for example,theEuropeanWEEEDirective,IndiaE-WasteManagement&HandlingRules,2011).Appliancesare labeledinaccordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE). Theseregulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicable withineachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobe thrownaway,butratherputintheestablishedcollectionsystemsforreclaimingtheseendoflifeproducts.
Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendof lifeEEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn, recycle,andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentand humanhealthduetothepresenceofhazardoussubstances.ForadditionalWEEEinformation,goto: http://www.lenovo.com/recycling

RecyclinginformationforJapan

CollectingandrecyclingadisusedLenovocomputerormonitor
IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed ofbyanindustrialwastedisposalcontractorcertifiedbyalocalgovernment.InaccordancewiththeLaw forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollecting andRecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.For details,visittheLenovoWebsiteathttp://www.lenovo.com/recycling/japan.PursuanttotheLawfor PromotionofEffectiveUtilizationofResources,thecollectingandrecyclingofhome-usedcomputers andmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisserviceisprovidedfreeof chargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,visittheLenovoWebsiteat http://www.lenovo.com/recycling/japan.
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DisposingofLenovocomputercomponents
SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother environmentalsensitivesubstances.T oproperlydisposeofdisusedcomponents,suchasaprintedcircuit boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.
DisposingofdisusedlithiumbatteriesfromLenovocomputers
Abutton-shapedlithiumbatteryisinstalledinsideyourLenovocomputertoprovidepowertothecomputer clockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouneedtoreplaceitwitha newone,contactyourplaceofpurchaseorcontactLenovoforservice.Ifyouneedtodisposeofadisused lithiumbattery,insulateitwithvinyltape,contactyourplaceofpurchaseoranindustrial-waste-disposal operator,andfollowtheirinstructions.Disposalofalithiumbatterymustcomplywithlocalordinances andregulations.

RecyclinginformationforBrazil

DeclaraçõesdeReciclagemnoBrasil
DescartedeumProdutoLenovoForadeUso
Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas especializadasnomanuseioderesíduosindustriais,devidamentecertificadaspelosorgãosambientais,de acordocomalegislaçãolocal.
ALenovopossuiumcanalespecíficoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara: reciclar@lenovo.com,informandoomodelo,númerodesérieecidade,afimdeenviarmosasinstruções paraocorretodescartedoseuprodutoLenovo.

BatteryrecyclinginformationforTaiwan

BatteryrecyclinginformationfortheEuropeanUnion

Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).
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BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown away,butratherreclaimeduponendoflifeperthisDirective.
InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof hazardoussubstances.Forpropercollectionandtreatment,goto: http://www.lenovo.com/recycling
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