Lenovo ThinkCentre M710e User Guide and Hardware Maintenance Manual [en, es, hr, sh]

M710e User Guide and Hardware Maintenance Manual

Energy Star Machine Types: 10UQ, 10UR, 10VB, and 10VC

Note: Before using this information and the product it supports, be sure to read and understand the

Important Product Information Guide and Appendix A “Notices” on page 45.

Second Edition (August 2019)

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925.

Contents

Chapter 1. Overview. . . . . . . . . . . 1

Front view . . . . . . . . . . . . . . . . . . 1

Rear view . . . . . . . . . . . . . . . . . . 3

System board . . . . . . . . . . . . . . . . 5

Machine type and model label . . . . . . . . . . 6

Chapter 2. Specifications . . . . . . . . 7

Chapter 3. Computer locks . . . . . . . 9

Locking the computer cover . . . . . . . . . . . 9

Attaching a Kensington-style cable lock . . . . . 10

Attaching a cable lock . . . . . . . . . . . . 10

Chapter 4. Replacing hardware . . . . 11

Before replacing hardware . . . . . . . . . . 11

Knowing FRUs (including CRUs) . . . . . . . . 11

Locating CRUs and FRUs . . . . . . . . . . . 12

Replacing the vertical stand . . . . . . . . . . 14

Replacing the power cord . . . . . . . . . . . 15

Removing the computer cover . . . . . . . . . 16

Replacing the front bezel . . . . . . . . . . . 17

Replacing the optical drive . . . . . . . . . . 18

Replacing the storage drive . . . . . . . . . . 20

Replacing the card reader . . . . . . . . . . . 23

Replacing the internal speaker . . . . . . . . . 25

Replacing the illuminated red dot . . . . . . . . 26

Replacing the power supply assembly . . . . . . 28

Replacing the cover presence switch . . . . . . 29

Replacing the M.2 storage drive . . . . . . . . 30

Replacing the coin-cell battery . . . . . . . . . 32

Replacing a memory module. . . . . . . . . . 34

Replacing a PCI Express card . . . . . . . . . 35

Replacing the heat sink and fan assembly . . . . 37

Replacing the microprocessor . . . . . . . . . 39

Replacing the system board . . . . . . . . . . 42

Completing the parts replacement . . . . . . . 43

Appendix A. Notices. . . . . . . . . . 45

Appendix B. Trademarks . . . . . . . 47

ii M710e User Guide and Hardware Maintenance Manual

Chapter 1. Overview

This chapter provides basic information to help you get familiar with your computer.

Front view

Note: Your computer model might look slightly different from the illustration.

Figure 1. Front view

1 Optical drive eject/close button 2 Optical drive status indicator

3 Internal speaker (optional) 4 Storage drive status indicator

5 Card reader slot (optional)

7 Power button 8 Microphone connector

9 Headset connector

11 Illuminated red dot

1 Optical drive eject/close button

6 Power indicator

10 USB 3.1 Gen 1 connectors (2)

Used to eject the tray of the optical drive. After you insert a disc into the tray, press the eject/close button to close the tray.

2 Optical drive status indicator

This indicator is on when the optical drive is in use.

3 Internal speaker (optional)

Used to listen to the sounds from your computer without using a headset or headphones.

4 Storage drive status indicator

This indicator is on when the storage drive is in use.

5 Card reader slot (optional)

Used to read data from a supported memory card.

6 Power indicator

This indicator is on when the computer is on.

7 Power button

Used to turn on your computer. When you cannot shut down the computer from the operating system, press and hold the power button for four or more seconds to turn off the computer.

8 Microphone connector

Used to connect a microphone to your computer. You can use the microphone to record sounds or interact with the computer using speech-recognition software.

9 Headset connector

Used to connect headphones to your computer.

10 USB 3.1 Gen 1 connector

Used to connect a USB-compatible device. For optimal data transfer, connect a USB 3.1 device to a USB

3.1 connector instead of a USB 3.0 or USB 2.0 connector.

11 Illuminated red dot

This indicator is on when the computer is on.

M710e User Guide and Hardware Maintenance Manual

Rear view

Note: Your computer model might look slightly different from the illustration.

Figure 2. Rear view

1 Audio line-out connector 2 DisplayPort

3 VGA-out connector 4 USB 2.0 connectors (2)

5 USB 3.1 Gen 1 connectors (2)

7 Serial connector

9 Cable lock slots (2)

11 Security-lock slot 12 Serial connector (optional)

13 PCI-Express card area

1 Audio line-out connector

6 Power cord connector

8 Ethernet connector

10 Padlock loop

-out connector

Used to send audio signals from the computer to external devices, such as powered stereo speakers, headphones, or multimedia keyboards. To connect a stereo system or other external recording device,

Chapter 1. Overview 3

connect a cable between the audio line-in connector of the device and the audio line-out connector of the computer.

Note: If your computer has both an audio line-out connector and a headset or headphone connector, always use the headset connector or headphone connector for earphones, headphones, or a headset. The headphone connector does not support headset microphones.

2 DisplayPort connector

Used to send audio and video signals from the computer to another audio or video device, such as a highperformance monitor.

3 VGA-out connector

Used to send video signals from the computer to another video device, such as a monitor.

4 USB 2.0 connector

Used to connect a device that requires a USB 2.0 connection.

5 USB 3.1 Gen 1 connector

Used to connect a USB-compatible device. For optimal data transfer, connect a USB 3.1 Gen 1 device to a USB 3.1 or USB 3.1 Gen 1 connector instead of a USB 2.0 connector.

6 Power cord connector

Used to connect the power cord to your computer for power supply.

7 Serial connector

Used to connect an external modem, a serial printer, or other devices that use a serial connector.

8 Ethernet connector

Used to connect an Ethernet cable for network access.

9 Cable lock slots

Used to secure a cable lock.

10 Padlock loop

Used to secure a padlock.

11 Security-lock slot

Used to secure a Kensington-style cable lock.

12 Serial connector (optional)

Used to connect an external modem, a serial printer, or other devices that use a serial connector.

13 PCI-Express card area

To improve the operating performance of the computer, you can connect PCI-Express cards into this area. Depending on the computer model, the connectors in this area vary.

M710e User Guide and Hardware Maintenance Manual

System board

Note: See “Front view” on page 1 and “Rear view” on page 3 for additional component descriptions.

Figure 3. System board

1 Microprocessor socket

3 Memory slot (DIMM1) 4 Memory slot (DIMM2)

5 Coin-cell battery

7 Internal speaker connector 8 Illuminated red dot connector

9 SATA 3.0 connector

11 Parallel connector

13 SATA power connector 14 SATA 3.0 connector

15 Card reader connector 16 PCI Express x16 graphics card slot

17 Cover presence switch connector (Intrusion switch

2 Microprocessor fan connector

6 6-pin power connector

10 M.2 storage drive slot

12 Serial (COM2) connector

18 PCI Express x1 card slot

connector)

Chapter 1. Overview 5

Machine type and model label

The machine type and model label identifies the computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify the computer and provide faster service. The machine type and model label is attached on the top of the computer as shown.

Figure 4. Machine type and model label

6 M710e User Guide and Hardware Maintenance Manual

Chapter 2. Specifications

Power supply

• 180-watt automatic voltage-sensing power supply

Storage drives

• 3.5-inch storage drive

• 2.5-inch storage drive

Video features

• The integrated graphics card supports the following:

– DP-out connector

– VGA-out connector

• The optional discrete graphics card provides an enhanced audio experience and extended capabilities.

Audio features

• The integrated audio card supports the following:

– Audio line-out connector

– Headset connector

– Internal speaker (optional)

– Microphone connector

• The optional discrete audio card provides an enhanced audio experience and extended capabilities.

Input/Output (I/O) features

• Audio connectors (audio line-out, headset, and microphone)

• Card reader slot (optional)

• Display connectors (VGA-out)

• Ethernet connector

• Serial connectors

• USB connectors

Expansion

• Card reader slot

• Memory slots

• Optical drive

• PCI Express x1 card slot

• PCI Express x16 graphics card slot

• Storage drive bay

Network features

• Ethernet LAN

Physical dimensions

• Width: 100.0 mm (3.9 inches)

• Height: 273.5 mm (10.8 inches)

• Depth: 303.5 mm (11.9 inches)

Weight (without the package)

Maximum configuration as shipped: 4.2 kg (11.3 lb)

Statement on USB transfer rate

Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device.

USB device Data rate (Gbit/s)

3.1 Gen 1

3.1 Gen 2

3.2 20

8 M710e User Guide and Hardware Maintenance Manual

Chapter 3. Computer locks

This chapter provides instructions on how to lock your computer with the locking devices to keep your computer safe.

Locking the computer cover

Locking the computer cover helps prevent unauthorized access to the inside of your computer. Your computer features a padlock loop so that the computer cover cannot be removed when a padlock is installed.

Figure 5. Locking the computer cover

Attaching a Kensington-style cable lock

You can use a Kensington-style cable lock to secure your computer to a desk, table, or other nonpermanent fixture. The cable lock connects to the security-lock slot at the rear of your computer. Depending on the type selected, the cable lock can be operated with a key or combination. The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at:

http://www.lenovo.com/support

Figure 6. Attaching a Kensington-style cable lock

Attaching a cable lock

A cable lock can be used to secure devices, such as the keyboard and the mouse, by locking the device cables to the computer. The cable lock connects to the cable-lock slots on the rear of the computer. To install a cable lock, do the following:

1. Insert the clip

2. Pull the cables you want to lock through the dents in the cable lock.

3. Press the clip

1 into the cable-lock slot 4 .

2 into the cable-lock slot 3 until it snaps into position.

Figure 7. Attaching a cable lock

10 M710e User Guide and Hardware Maintenance Manual

Chapter 4. Replacing hardware

This chapter provides instructions on how to replace hardware for your computer.

Before replacing hardware

Attention: Do not open your computer or attempt any repairs before reading this section and the Important

Product Information Guide.

Notes before replacing hardware

• Use computer components provided only by Lenovo.

• When installing or replacing an option, use the appropriate instructions explained in this manual along with the instructions that come with the option.

• In most areas of the world, Lenovo requires the return of defective CRUs. Information about this will come with the CRU or will come a few days after the CRU arrives.

Handling static-sensitive devices

Do not open the static-protective package containing the new part until the defective part has been removed and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage computer components and options.

When you handle options and other computer components, take these precautions to avoid static-electricity damage:

• Limit your movement. Movement can cause static electricity to build up around you.

• Always handle options and other computer components carefully. Handle PCI/PCIe cards, memory modules, system boards, and microprocessors by the edges. Never touch any exposed circuitry.

• Prevent others from touching the options and other computer components.

• Touch the static-protective package containing the part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two seconds. This reduces static electricity from the package and your body before you install or replace a new part.

• When possible, remove the new part from the static-protective package, and install it directly in the computer without setting the part down. When this is not possible, place the static-protective package on a smooth, level surface and place the part on the package.

• Do not place the part on the computer cover or other metal surface.

Knowing FRUs (including CRUs)

• Field Replaceable Units (FRUs) are computer parts that a trained technician can upgrade or replace. FRUs include all CRUs. For detailed FRU information, such as the FRU part numbers and supported computer models, go to:

http://www.lenovo.com/serviceparts-lookup

• Customer Replaceable Units (CRUs) are computer parts that a user can upgrade or replace.

– Self-service CRUs: You can install self-service CRUs easily. These CRUs might be stand-alone,

latched, or secured by up to two screws. Examples of self-service CRUs include the keyboard, mouse, any USB device. You are responsible for replacing all self-service CRUs.

– Optional-service CRUs: Handling optional-service CRUs requires some technical skills and simple tools

(such as a screwdriver). These CRUs are isolated parts within the computer. They are usually

concealed by an access panel that is secured by more than two screws. You must remove the screws and panel to access the specific CRU. Optional-service CRUs can be removed and installed by users or, during the warranty period, by a Lenovo service technician.

Before replacing FRUs

Before replacing any FRU, read the following:

• Only certified and trained personnel can service the computer.

• Before replacing an FRU, read the entire section about replacing the part.

• Be extremely careful during writing operations such as copying, saving, or formatting.

The sequence of the drives in the computer that you are servicing might have been altered. If you select an incorrect drive, data or programs might be overwritten.

• Replace an FRU only with another FRU of the correct model.

When you replace an FRU, ensure that the model of the machine and the FRU part number are correct.

• An FRU should not be replaced because of a single, unreproducible failure.

Single failures can occur for a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. Consider replacing an FRU only when a problem recurs. If you suspect that an FRU is defective, clear the error log and run the test again. If the error does not recur, do not replace the FRU.

• Only replace a defective FRU.

Locating CRUs and FRUs

Customer Replaceable Units (CRUs) are computer parts that a user can upgrade or replace. There are two types of CRUs: self-service and optional-service.

• Self-service CRUs: You can install self-service CRUs easily. These CRUs might be stand-alone, latched, or secured by up to two screws. Examples of self-service CRUs include the keyboard, mouse, any USB device. You are responsible for replacing all self-service CRUs.

• Optional-service CRUs: Handling optional-service CRUs requires some technical skills and simple tools (such as a screwdriver). These CRUs are isolated parts within the computer. They are usually concealed by an access panel that is secured by more than two screws. You must remove the screws and panel to access the specific CRU. Optional-service CRUs can be removed and installed by users or, during the warranty period, by a Lenovo service technician.

Field Replaceable Units (FRUs) are computer parts that a trained technician can upgrade or replace. For detailed FRU information, such as the FRU part numbers and supported computer models, go to:

http://www.lenovo.com/serviceparts-lookup

Notes:

•

1 , 5 , 6 , 7 , 8 , 9 , 12 , 13 , 16 , 17 , 18 , 19 , 21 and 26 are optional-service CRUs. 4 and 20 are self-

service CRUs. Other parts are Field Replaceable Units.

• Some of the following components are optional.

• To replace a component that is not in the list below, contact a Lenovo service technician. For a list of Lenovo Support phone numbers, go to:

http://www.lenovo.com/support/phone

12 M710e User Guide and Hardware Maintenance Manual

Figure 8. Locating CRUs and FRUs

1 Computer cover 2 System board

3 Microprocessor

5 Memory module 6 M.2 storage drive

7 Storage drive bracket

9 2.5-inch storage drive

11 Optical drive cable 12 Optical drive bracket

13 Optical drive 14 Card reader

4 Coin-cell battery

8 3.5-inch storage drive

10 Storage drive cable

Chapter 4. Replacing hardware 13

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