Service Bulletin
SB Number:
SB 2H7-023
Creation Date: 19/11/2009
Paper jam 60 due to limited motion capability of the duplex
Subject:
actuator.
Model: TASKalfa250ci/300ci/400ci/500ci
Phenomenon Paper jam 60 (misfeed in duplex paper conveying section 1) may occur.
Cause The duplex actuator (actuator DU 302H729110) can not move freely, due to contact with the
actuator shaft holding ribs at the frame DU.
Solution The ribs at the frame DU have been cut to ensure proper motion capability of the duplex
actuator.
The rib at the center of the
frame DU has been cut.
Frame DU
302H729011
The rib at the right of the
frame DU has been cut.
Actuator DU
302H729110
Parts No. Old Parts
No.
1 302H729010
2H729010
Classication
Field measure When the above mentioned phenomenon occurs, please replace the frame DU 302H729010 with
Serial numbers of affected machines
Type Serial number
TASKalfa250ci/300ci/400ci/500ci October 2009 production
Machines produced after the above mentioned production date, should not have the above mentioned phenomenon.
Entire stock rework
302H729011.
New Parts
No.
302H729011
2H729011
In-eld modication at next visit
Description Q’TY Interchange-
+FRAME DU 1 1 X O -
Old New Old New
In-eld modication by case
SP
ability
No modication necessary
KMIS Service Department, Kyocera Mita Europe 9035 / SB 2H7-023
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