Service Bulletin
SB Number:
SB 2H7-028
Creation Date: 26/04/2010
Image failure/streaks on the print-out, due to damaged transfer
Subject:
belt
Model: TASKalfa250ci/300ci/400ci/500ci
Phenomenon 1. White or black streaks may appear on the print-out.
2. Image failure may occur.
Cause When the internal temperature of the machine becomes too high (due to high environment
temperature/humidity), the cooling fan will be activated. Under this condition the toner may
scatter inside the machine, and may adhere to the seal takeoff 302H715350 on top of the black
developer unit. When the transfer belt operates, the edge adheres to the toner on the seal
resulting in scratches on the transfer belt. (white or black streaks on the print-out)
The transfer belt may eventually tear, if the machine keeps operating under this condition.
(image failure)
Solution The seal takeoff 302H715350 has been relocated (both sides of the developer unit) to
prevent contact with the edge of the transfer belt.
Parts
No. Old Parts
No.
1 302H793177
2H793177
2 302JZ93197
2JZ93197
3 ------------ 302H715350
4 302H793224
2H793224
5 302JZ93074
2JZ93074
Classication
Field measure When the above mentioned phenomena occur, please replace the transfer belt and relocate both
New Parts
No.
302H793178
2H793178
302JZ93198
2JZ93198
2H715350
302H793225
2H793225
302JZ93075
2JZ93075
Entire stock rework
the seals as follows:
Remove the seals from the black developer unit, and clean the surface afterwards with cleaning
alcohol.
Reattach the seal takeoff 302H715350 to the positions mentioned on page 2. (new condition of
the developer unit and transfer belt)
Description Q’TY Interchange-
ability
Old New Old New
PARTS DLP K UNIT
For TASKalfa400ci/500ci
PARTS DLP K L UNIT
For TASKalfa250ci/300ci
+SEAL TAKEOFF - 2 - O -
PARTS TRANSFER BELT H UNIT
For TASKalfa400ci/500ci
PARTS TRANSFER BELT L UNIT
For TASKalfa250ci/300ci
In-eld modication at next visit
In-eld modication by case
X
1 1 X O O
1 1 X O O
1 1 O O O
1 1 O O O
No modication necessary
SP
KMIS Service Department, Kyocera Mita Europe 8984 / SB 2H7-028
Page 1 of 3
Service Bulletin
Serial numbers of affected machines
Type Serial number
TASKalfa250ci QJK9909358
TASKalfa300ci QJE9901949
TASKalfa400ci QJA9901273
TASKalfa500ci QHW9900732
Machines produced after the above mentioned
serial numbers, should not have the above mentioned
phenomena.
Old condition viewed from X: Part overview
Transfer belt
Seal takeoff
Black developer unit
Serial numbers of affected units
Type Serial number
PARTS DLP K UNIT KBT9990361
PARTS DLP K L UNIT KUQ9990470
PARTS TRANSFER
KGN9X10282
BELT H UNIT
PARTS TRANSFER
KGP9X26082
BELT L UNIT
MK-855A From the next production.
MK-865A From the next production.
Units produced after the above mentioned serial
numbers, should not have the above mentioned
phenomena.
Old condition of the transfer belt unit and black developer unit.
Seal takeoff
Seal takeoff
Transfer belt unit
Old condition viewed from X: Transfer belt adheres to toner
on the seal takeoff
Toner
New condition viewed from X
X
Black developer unit
New condition of the transfer belt unit and black developer unit.
The seal takeoff on both sides of the developer unit have been
relocated 4mm within the boundaries of the transfer belt, to prevent
contact with the edge of the transfer belt.
KMIS Service Department, Kyocera Mita Europe 8984 / SB 2H7-028
Page 2 of 3