Service Bulletin
SB Number:
SB 2H7-049
Creation Date: 04/03/2011
The Waste toner motor has been changed (Engine PWB
Subject:
damage etc.)
Model: TASKalfa250ci/300ci/400ci/500ci/552ci
Phenomenon When excessive electrical current is impressed by the short circuit in the Waste toner motor,
the Engine PWB may be damaged or error code C2810 (Waste toner motor error) may
appear.
Solution The following changes have been made to the Waste toner motor (Parts ICL motor unit):
1. The margin for the frictional wear of the brush has been improved by changing the motor
to another type. (Other manufacturer).
2. Due to the above mentioned change, the following changes have been made:
2.1. The shape of the holder of the motor has been changed.
2.2. The wire alignment has been changed.
Parts
No. Old Parts
No.
1 302H793340
2H793340
2 302H703620
2H703620
3 302H794440
2H794440
Note (*1): The old type of the Parts DC motor assy is still used as the toner replenishing motor (4 pieces.)
When replacing the Waste toner motor, please use the Parts ICL motor unit.
Classication
Field measure When the above mentioned phenomenon occurs, please replace the Waste toner motor with the
Serial numbers of affected machines
New Parts
No.
302H793341
2H793341
302H703621
2H703621
---------- +PARTS DC MOTOR ASSY (*1) 1 - X -
Entire stock rework
latest type.
Description Q’TY Interchange-
ability
Old New Old New
PARTS ICL MOTOR UNIT (*1) 1 1 X O
+HOLDER MOTOR ICL 1 1 X X
In-eld modication at next visit
In-eld modication by case
X
No modication necessary
Type Serial number
TASKalfa250ci/300ci/400ci/500ci/552ci January 2011 production.
The above mentioned changes have been applied to machines produced after the above mentioned production date.
KMIS Service Department, Kyocera Mita Europe B022 / SB 2H7-049
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Service Bulletin
Parts ICL motor unit
Gear worm
/48390M0062 A4
(5MVG115DB002)
Parts DC motor assy
Holder motor ICL
Old condition:
Holder motor ICL
28.9±0.1mm 31.2±0.1mm
New condition:
Holder motor ICL
Recognizing the latest type of the
Parts ICL motor unit
A white mark has been added.
Wire alignment of the Parts ICL motor unit
Old condition
New condition
KMIS Service Department, Kyocera Mita Europe B022 / SB 2H7-049
Page 2 of 4