Kyocera TASKalfa 250, FS-C8500DN, TASKalfa300, TASKalfa400, TASKalfa500ci SERVICEBULLETINS 2H7 0081 B022 3
Service Bulletin Ref. No.
Subject
Model
This time, the description with (-->) was revised from the previous information.
<Number of changes: 1> -The descriptions in [Field Measure] were revised.
(Revised Issue 3)
2H7-0081 (B022)
<Date> December 16, 2011
Change of the Waste Toner Motor
(Measure against the Service Call C2810) --- Except KTST
TASKalfa 500ci, TASKalfa 400ci, TASKalfa 300ci,
TASKalfa 250ci, TASKalfa 552ci, FS-C8500DN
(Page.1/7)
Topic
When excessive electrical current was applied to the waste toner motor by short circuit, the engine PWB might be
damaged or C2810 (waste toner motor error) might appear. Therefore, the following changes were made.
Accordingly, some attention is required when replacing the parts. Please refer to <Field Measure> below.
Content of Changes
1) The tolerance for frictional wear of the brush was improved by changing the motor from a different vender.
2) Due to the change above, the shape of the motor holder was changed.
* The holder shape was changed due to the motor change.
As the countermeasure against the Service Call C2810, it is necessary to replace the old PARTS ICL
MOTOR UNIT with the new one (No. 1, 2).
3) Due to the change above, the wire alignment of the motor was changed. (Please refer to the next page.)
No.1,2
GEAR WORM /48390M0062 A4
(5MVG115DB002)
No.4
No.3
<Difference between the old and new PARTS ICL MOTOR UNIT
(Nos.1 and 2)>
White marking added on the new holder
(Nos.1 and 2)
European Service & Development Center (ESDC)
KYOCERA MITA Europe B.V.
Q’
Com
bi
p
ati-
TASKalfa500ci
KMA120V
CS
KME UTAX/TA
KMAUS
KMSG
QHU
1103192
- QEK1100715
- QHW1102925
- QEP1100481
- QHV1200328
- QFH1100032
-
KMHG
KMTW
Other spec
s.
QLA1200032
- QGH1100022
- Next production
TASKalfa400ci
KMA120V
CS
KME UTAX/TA
KMAUS
KMSG
QHY1105525
- QEJ1101295
- QJA1104724
- QES1101129
- QHZ1100522
- QFG
1100112
-
KMHG
KMTW
KTST
Other spec
s.
QKZ1100049
- QGG1100035
- QMM1300136
- Next production
TASKalfa300ci
KMA120V
CS
KME UTAX/TA
KMAUS
KMHG
QJC1207277
- QEH1201843
- QJE1207840
- QER1202025
- QJD1200821
- QKY1200038
-
KMTW
KTST
Other spec
s.
QGF1
200100
- QMN1300162
- Next production
TASKalfa250ci
CS
KME UTAX/TA
KMAUS
KMSG
KMID
QEG1201845
- QJK1133900
- QEQ1212772
- QJJ1202024
- QFE1300294
- Q4B1200108
-
PHILIPINE
KMTW
Other spec
s.
QLU1200044
- QGE1200086
- Next production
TASKalfa552ci
KMA1
20V CS KME UTAX/TA
KMAUS
KMID
QXF1100547
- Q311100161
- QXG1100256
- Q4W1100103
- QXH1100117
- Q371100002
-
Other spec
s.
Next production
FS-C8500DN
KMA120V
KMA220V
KME KMAUS
Other spec
s.
QXS1100590
- Q181100025
- QXT1101364
- QXU1200069
- Next pr
oduction
Service Bulletin Ref. No.
(Revised Issue 3)
(Page.2/7)
2H7-0081 (B022)
<Date> December 16, 2011
Old Part
No.
1
2
3
4
• "+" Mark at the head of the description indicates that it is a component part.
*1: The old No.4 will be continuously supplied as toner replenishing motor (4 pcs. used). Please use the new Nos.1 and 2 when
the waste toner motor is replaced since the new individual waste toner motor is not supplied to prevent the wrong use as the
toner replenishing motor.
No.
302H793340
2H793340
302H79K340
2H79K340
302H703620
2H703620
302H794440
2H794440
New Part
No.
302H793341
2H793341
302H79K341
2H79K341
302H703621
2H703621
---------- +PARTS DC MOTOR ASSY 1 -
PARTS ICL MOTOR UNIT 1 1
PARTS ICL MOTOR UNIT 1 1
+HOLDER MOTOR ICL 1 1
Description
ty
Old New Old New
lity
X O
X O
X X
X -
Remarks
*1
(Except KMKR)
*1
(For KMKR)
*1
KMC’s Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
(-->)
Field Measure:
Please replace the assembly (new No.1, 2) with the new motor and the new holder when the phenomenon
described above occurs with the machine from the October 2009 production up to the one with the serial
numbers listed below. (*No problem is expected from the machines from the September 2009 production and
before.)
Also, please refer to the next page as it is necessary to change the wire alignment when fitting the new parts.
Serial Nos. of the Affected Machines:
European Service & Development Center (ESDC)
KYOCERA MITA Europe B.V.
Service Bulletin Ref. No.
<Changes of the wire alignment>
(Old Nos.1, 2)
(New Nos.1, 2)
A) Affected models : TASKalfa500ci/400ci/300ci/250ci
(Old) (New)
B) Affected models: TASKalfa552ci, FS-C8500DN
(Old) (New)
Wire saddle (Z)
Wire saddle(X)
(Revised Issue 3)
<Date> December 16, 2011
The wire alignment was changed as follows since the new
wire is shorter than the old one.
Wire saddle (Y)
No.1,2
1) The position to fit the wire saddle (X) was changed.
2) Do not pass the wire through the wire saddle (Y).
Wire saddle (Z)
Do not pass the wire through the wire saddle (Z).
Only the wire of the fan passes through the wire saddle
(Z).
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.3/7)
2H7-0081 (B022)
Wire saddle(X)
Wire saddle (Y)
No.1,2
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