Kyocera TASKalfa 250, TASKalfa300, TASKalfa400, TASKalfa500ci SERVICEBULLETINS 2H0 019

Service Bulletin

SB Number:

Subject:

SB 2H0-019

No response from the touch panel

Creation Date: 12/01/2010

Model: KM-2560/3060, TASKalfa250ci/300ci/400ci/500ci

Phenomenon The touch panel may not respond.

Cause When too much pressure is used operating the touch panel, it may be possible a gap is created

between the operation panel cover and the touch panel.

Foreign particles may enter the gap, causing the touch panel to stop responding.

Solution The sponge LCD at the front side of the operation panel (between the LCD operation and the

tablet operation) has been changed from sponge LCD 302H005610 to cushion LCD
302H705610.

Parts No. Old Parts

No.

1 302H093145

2H093145

2 302H793490

2H793490

3 ------------ 302H705610

4 302H005610

2H005610

Classication

Field measure When the above mentioned phenomenon occurs, replace the sponge LCD 302H005610 at the

Entire stock rework

front of the operation panel with a cushion LCD 302H705610.

New Parts
No.

302H093146
2H093146

302H793491
2H793491

2H705610

302H005610
2H005610

In-eld modication at next visit

Description Q’TY Interchange-

PARTS OPERATION UNIT
EXP
(KM-2560/3060)

PARTS OPERATION UNIT
(E,A)
(TASKalfa250ci/300ci/
400ci/500ci)

+ CUSHION LCD - 1 - O -

+ SPONGE LCD 2 1 O - -

Old New Old New

1 1 X O O

1 1 X O O

In-eld modication by case

X

ability

No modication necessary

SP

Serial numbers of affected machines

Type Serial number

KM-2560/3060, TASKalfa250ci/300ci/400ci/500ci January 2009 production

Machines produced after the above mentioned production date, should not have the above mentioned phenomena.

KMIS Service Department, Kyocera Mita Europe 8701 / SB 2H0-019

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Service Bulletin

Solution; replace the sponge LCD at the front of the operation panel with a cushion LCD

Old condition

Cover operation
302H005011

Tablet operation
302H094270

New condition

Sponge LCD
302H005610

Sponge LCD
302H005610

LCD operation
302H094260

Cushion LCD
302H705610

KMIS Service Department, Kyocera Mita Europe 8701 / SB 2H0-019

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