Service Bulletin
SB Number:
Subject:
SB 2H7-019
Firmware upgrade (primary V3.05 to V5.01)
Creation Date: 14/08/2009
Model: TASKalfa250ci/300ci/400ci/500ci
Contents of
changes
Classication
Field measure When the above mentioned phenomena occur, please upgrade all the rmware at the same time.
1. Error code CF337.
2. Error code CF000.
3. Printing stops when printing excel les.
4. Print-out improvement of monochrome characters.
5. Added U074 to set the value of the DP scan resolution only.
6. Background on the image.
7. Garbled characters at the job status display.
8. Corrupted address book data after a power failure.
9. Faint image density and developer ghost.
10. Duplicate characters.
11. Fax count appears on the maintenance mail.
Entire stock rework
In-eld modication at next visit
In-eld modication by case
X
No modication necessary
Affected serial
numbers
Firmware
Type Serial number
TASKalfa250ci/300ci/400ci/500ci June 2009 production
MAIN FRAME Fixed No. V3.05 V3.06 V4.00 V5.00 V5.01
MAIN 2H7_2F00 003.073 003.073 004.058 005.014 005.026
MMI 2H7_7000 003.053 003.053 004.041 005.013 005.021
LANGUAGE BR(OPTION) 2H7_81BR 001.007 <---.--- 001.008 001.009 <---.---
BROWSER 2H7_F000 001.011 <---.--- 001.013 001.014 001.015
ENGINE (for 400ci/500ci) 2H7_1000 005.003 005.005 006.009 *3 007.001 *3 008.001 *3
ENGINE (for 250ci/300ci) 2JZ_1000 005.003 005.005 006.009 *3 007.001 *3 008.001 *3
SCANNER 2H7_1200 001.038 <---.--- 002.001 003.002 004.001
MOTOR MAIN 2H7_1400 002.001 <---.--- <---.--- <---.--- <---.---
H VLT MAIN 2H7_1600 001.014 <---.--- <---.--- <---.---
SLEEP MAIN 2H7_1800 001.009 <---.--- <---.--- <---.--- <---.---
FAX BOOT 3MB_5000 001.016 <---.--- <---.--- <---.--- <---.---
FAX APL 3MB_5100 001.016 <---.--- 002.001 *4 003.001 *5 003.001 *5
FAX IPL 3MB_5200 001.016 <---.--- <---.--- <---.--- <---.---
SOLUTION (DBA) J00_E000 001.006 <---.--- <---.--- 001.035 001.039
KMIS Service Department, Kyocera Mita Europe 8865 / SB 2H7-019
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Service Bulletin
ENHANCEMENT Fixed No. V1.03 V1.03 V1.04 V1.05 V1.05
DP-750/760 3LK_9500 004.001 <---.--- 005.001 006.001 <---.---
PF-720(2 cassette) 3LM_9000 002.001 <---.--- <---.--- <---.--- <---.---
PF-760(3000) 5H8_9000 002.001 <---.--- <---.--- <---.--- <---.---
DF-780(1000) 3JA_9200 003.002 <---.--- <---.--- <---.--- <---.---
DF-760(3000) MAIN 3LT_9200 003.004 <---.--- <---.--- <---.--- <---.---
DF-760(3000) MIDDLE 3LT_9600 004.001 <---.--- <---.--- <---.--- <---.---
MT-720(3000)MAIL BOX 3LW_9800 002.001 <---.--- <---.--- <---.--- <---.---
Firmware
notes
Contents of
changes
*1. Upgrade the MAIN and MMI rmware at the same time, to prevent error code CF000.
*2. Please note that the setting of maintenance mode U327 (setting cassette heater control) will
return to the default value OFF, when upgrading the rmware to version 004.001 from an older
version.
(See service bulletin 2H7-006 for further details)
*3. Perform AC calibration at maintenance mode U464 (set ID adjustment mode) after
upgrading the engine rmware to version 006.009 or higher.
*4. Upgrade the fax boot/APL/IPL rmware to version 001.016 before upgrading the fax APL
rmware to version 002.001.
*5. Items 1 to 4 are not necessary when using version 5.00 to upgrade the fax rmware
only (S3MB_5400.003.001).
Item Contents
1 Error code CF337. Error code CF337 may occur when outputting A4R sized
multipage fax jobs.
2 Error code CF000. Error code CF000 may occur when scanning multipage fax
jobs.
3 Printing stops when printing
excel les.
4 Print-out improvement of
monochrome characters.
5 Added U074 to set the value
of the DP scan light intensity
only. (scanner rmware)
Printing may stop when outputting certain excel les.
The productivity of duplex print jobs containing monochrome
characters, has been improved when the printer driver is set to
colour mode.
Phenomenon
When scanning the original with the DP, the image may appear
darker then a scanned original from the platen.
The above mentioned phenomenon depends on what the
media type of the original is.
Solution
Maintenance mode U074 has been added to change the DP
light intensity to a different value then the platen cover scan.
Maintenance mode U074
Value Mode
0 Default
1 Low
2 Middle
3 High
KMIS Service Department, Kyocera Mita Europe 8865 / SB 2H7-019
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