
Service Bulletin
SB Number:
Subject:
SB 2H0-023
No response from the touch panel
Creation Date: 12/01/2010
Model: KM-2560/3060, TASKalfa250ci/300ci/400ci/500ci
Phenomenon The touch panel may not respond.
Cause When too much pressure is used operating the touch panel, it may be possible a gap is created
between the operation panel cover and the touch panel.
Foreign particles may enter the gap, causing the touch panel to stop responding.
Solution Attach the sheet tablet protect 302H005A20 to the touch screen at the operation panel.
Sheet tablet protect specications
Material : PET lm
Thickness : 0.075mm
Colour : Transparent
Blue marked part : Tape
2mm
Align the sheet with the front
side of the touch panel
Parts No. Old Parts
No.
1 ------------ 302H005A20
Classication
Field measure When the above mentioned phenomenon occurs, please attach the sheet tablet protect
Entire stock rework
302H005A20.
0mm
New Parts
No.
2H005A20
In-eld modication at next visit
12mm
182mm
Description Q’TY Interchange-
ability
Old New Old New
SHEET TABLET PROTECT - 1 - O -
In-eld modication by case
X
No modication necessary
30mm
SP
Serial numbers of affected machines
Type Serial number
KM-2560/3060, TASKalfa250ci/300ci/400ci/500ci No production
KMIS Service Department, Kyocera Mita Europe 8790 / SB 2H0-023
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