Kyocera FS-C8100DN User Manual 2

FS-C8100DN

Operation Guide

Contents

1 Machine Parts ................................................................................................1-1

Components at the Front of the Printer ................................................................................... 1-2

Components at the Left of the Printer ..................................................................................... 1-2

Components at the Right of the Printer ................................................................................... 1-3

Internal Components ............................................................................................................... 1-4

2 Printing Operation ........................................................................................2-1

Loading Printer Driver ............................................................................................................. 2-2

Printing from Application Software .......................................................................................... 2-3

3 Maintenance ..................................................................................................3-1

General Information ................................................................................................................ 3-2

Loading Paper ......................................................................................................................... 3-3

Toner Container Replacement ................................................................................................. 3-8

Cleaning the Printer .............................................................................................................. 3-13

4 Troubleshooting ............................................................................................4-1

General Guidelines ................................................................................................................. 4-2

Print Quality Problems ............................................................................................................ 4-3

Error Messages ....................................................................................................................... 4-6

Clearing Paper Jams ............................................................................................................. 4-11

5 Specifications ................................................................................................5-1

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Legal and Safety Information

CAUTION: NO LIABILITY IS ASSUMED FOR ANY DAMAGE CAUSED BY IMPROPER

INSTALLATION.

Notice on Software

SOFTWARE USED WITH THIS PRINTER MUST SUPPORT THE PRINTER'S EMULATION
MODE. The printer is factory-set to emulate the PCL. The emulation mode can be changed.

Notice

The information in this guide is subject to change without notification. Additional pages may be
inserted in future editions. The user is asked to excuse any technical inaccuracies or
typographical errors in the present edition.

No responsibility is as s ume d i f ac ci dents occur while the us er is fo llo w ing the ins tru cti ons in this
guide. No responsi bility is assume d f or defe cts in the pri nter's f irmw are (co ntent s o f it s rea d-only
memory).

This guide, any cop yrightable subject m atte r so ld o r pro vi ded with or in connection with the s al e
of the page printer, are protected by copyright. All rights are reserved. Copying or other
reproduction of all or p art of this guide, any copyri ght able su bject matter with out the pri or writt en
consent of Kyocera Mita Corporation is prohibited. Any copies made of all or part of this guide,
any copyrightabl e subject must cont ain the sam e copyright no tice as the m aterial from which the
copying is done.

Regarding Tradenames

PRESCRIBE is a registered trademark of Kyocera Corporation. KPDL is trademark of Kyocera
Corporation.

Hewlett-Packard, PCL, and PJL are registered trademarks of Hewlett-Packard Company.
Centronics is a trade name of Centronics Data Computer Inc. PostScript is a registered
trademark of Adobe Systems Incorporated. Macintosh is a registered trademark of Apple
Computer, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft
Corporation. Microsoft Windows Server is a trademark of Microsoft Corporation. PowerPC is a
trademark of International Bus iness Machin es Corporation . Mic rodrive is a regist ered tra demark
of Hitachi Global Storage Technologies Netherlands B.V. in the US and other countries.
CompactFlash is a trademark of SanDisk Corporation. ENERGY STAR is a U.S. registered
mark. All other brand and product names are registered trademarks or trademarks of their
respective companies.

This product uses PeerlessPrintXL to provide the HP LaserJet compatible PCL 6 language
emulation. PeerlessPrintXL is a trademark of Peerless Systems Corporation, 2381 Rosecrans
Ave. El Segundo, CA 90245, U.S.A.

This product was developed using the Tornado™ Real Time Operating System and Tools from
Wind River Systems.

This product contains UFST™ and MicroType

®

from Monotype Imaging Inc.

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USB

This product has been certified by the USB Implementers Forum, Inc.

License Agreement s

IBM Program License Agreement

THE DEVICE YOU HAVE PURCHASED CONTAINS ONE OR MORE SOFTWARE
PROGRAMS (“PROGRAMS”) WHICH BELONG TO INTERNATIONAL BUSINESS MACHINES
CORPORATION (“IBM”). THIS DOCUMENT DEFINES THE TERMS AND CONDITIONS
UNDER WHICH THE SOFTWARE IS BEING LICENSED TO YOU BY IBM. IF YOU DO NOT
AGREE WITH THE TERMS AND CONDITIONS OF THIS LICENSE, THEN WITHIN 14 DAYS
AFTER YOUR ACQUISITION OF THE DEVICE YOU MAY RETURN THE DEVICE FOR A
FULL REFUND. IF YOU DO NOT SO RETURN THE DEVICE WITHIN THE 14 DAYS, THEN
YOU WILL BE ASSUMED TO HAVE AGREED TO THESE TERMS AND CONDITIONS.

The Programs are licens ed not sol d. IBM, or the applicab le IBM cou ntry organi zation, gr ants y ou
a license for the Programs only in the country where you acquired the Programs. You obtain no
rights othe r than those gran ted you under thi s license.

The term “Programs” means the original and all whole or partial copies of it, including modified
copies or portions merged into other programs. IBM retains title to the Programs. IBM owns, or
has licensed from the owner, copyrights in the Programs.

1. License

Under this license, you may use the Programs only with the device on which they are installed
and transfer possession of the Programs and the device to another party.

If you transfer the Programs, you must transfer a copy of this license and any other
documentation to the other party. Your license is then terminated. The other party agrees to
these terms and conditions by its first use of the Program.

You may not:
1 use, copy, modify, merge, or transfer copies of the Program except as provided in this

license;

2 reverse assemble or reverse compile the Program; or
3 sublicense, rent, lease, or assign the Program.

2. Limited Warranty

The Programs are provided “AS IS.”
THERE ARE NO OTHER WARRANTIES COVERING THE PROGRAMS (OR CONDITIONS),

EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Some jurisdiction s d o n ot a llow the exclusion of implied warrantie s, s o the abo ve ex clusion may
not apply to you.

3. Limitation of Remedies

IBM's entire liability under this license is the following;
For any claim (including fundamental breach), in any form, related in any way to this license,

IBM's liability will be for actual damages only and will be limited to the greater of:

1 the equivalent of U.S. $25,000 in your local currency; or
2 IBM's then generally available license fee for the Program

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This limitation will not apply to claims for bodily injury or damages to real or tangible personal
property for which IBM is legally liable.

IBM will not be liable for any lost profits, lost savings, or any incidental damages or other
economic consequential damages, even if IBM, or its authorized supplier, has been advised of
the possibility of such damages . IBM will n ot be liable for any dam ages clai med by yo u based on
any third party claim. This limitation of remedies also applies to any developer of Programs
supplied to IBM. IBM's and the developer's limitations of remedies are not cumulative. Such
developer is an intended beneficiary of this Section. Some jurisdictions do not allow these
limitations or exclusions, so they may not apply to you.

4. General

Y ou may terminate your license at any time. IBM may terminate your license if you fail to comply
with the terms and condition s of th is lic ens e. In eit her ev en t, yo u must destroy all your cop ies of
the Program. You are responsible for payment of any taxes, including personal property taxes,
resulting from this license. Ne ith er p arty ma y brin g an ac tio n, rega rdl es s of form , mor e than two
years after the cause of action arose. If you acquired the Program in the United States, this
license is governed by the laws of the State of New York. If you acquired the Program in
Canada, this license is governed by the laws of the Province of Ontario. Otherwise, this license
is governed by the laws of the country in which you acquired the Program.

Typeface Trademark Acknowledgement

All resident fonts in this printer are licensed from Monotype Imaging Inc.
Helvetica, Palatino and Times are registered trademarks of Linotype-Hell AG. ITC Avant Garde

Gothic, ITC Bookman, ITC ZapfChancery and ITC Zapf Dingbats are registered trademarks of
International Typeface Corporation.

Monotype Imaging License Agreement

1 “Software” shall mean the digitally encoded, machine readable, scalable outline data as

encoded in a special format as well as the UFST Software.

2 You agree to accept a non-exclusive license to use the Software to reproduce and display

weights, styles and versions of letters, numerals, characters and symbols (“Typefaces”)
solely for your own customary business or personal purposes at the address stated on the
registration card you return to Monotype Imaging. Under the terms of this License
Agreement, you have the right to use the Font s on up to three printe rs. If you need to hav e
access to the fonts on more than three printers, you need to acquire a multi-user license
agreement which can be obtained from Monotyp e Imaging. Monotype Imaging retai ns all
rights, title and interest to the Software and Ty pefaces and no rights are granted to you
other than a Lic en se to u se the So f t war e on the terms exp res sl y se t forth in this Agreem en t.

3 To protect proprietary rights of Monotype Imaging, you agree to maintain the Software and

other proprietary information conce rni ng th e Typefaces in strict confidence and t o es t ablish
reasonable procedures regulating access to and use of the Software and Typefaces.

4 You agree not to duplicate or copy the Software or Typefaces, except that you may make

one backup copy. You agree that any such copy shall contain the same proprietary notices
as those appearing on the original.

5 This License shall co nti nue unt il th e las t us e of the Software and Typefaces, unless sooner

terminated. This L ice ns e m ay be term in ate d by M ono ty pe I mag in g if you fail to comply with
the terms of this License and such fai lure is not remed ied wit hin thirty (30) day s aft er notice
from Monotype Imaging . Wh en th is Lic ense expires or is terminated, y ou s ha ll e ith er retu rn
to Monotype Imaging or destroy all copies of the Software and Typefaces and
documentation as requested.

6 You agree that you will not modify, alter, disassemble, decrypt, reverse engineer or

decompile the Software.

v

7 Monotype Imaging warrant s that for ninety (90) days after deliv ery , the Sof tware will perform

in accordance with M onotype Im aging-pub lished sp ecification s, and the dis kette will b e free
from defects in material and workmanship. Monotype Imaging does not warrant that the
Software is free from all bugs, errors and omissions.

8 THE PARTIES AGREE THAT ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,

INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND
MERCHANTA BILITY, ARE EXCLUDED.

9 Your exclusive remedy and the sole liability of Monotype Imaging in connection with the

Software and Typefaces is repair or replacement of defective parts, upon their return to
Monotype Imaging.

10 IN NO EVENT WILL MONOTYPE IMAGING BE LIABLE FOR LOST PROFITS, LOST

DATA, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ANY
DAMAGES CAUSED BY ABUSE OR MISAPPLICATION OF THE SOFTWARE AND
TYPEFACES.

11 Massachusetts U.S.A. law governs this Agreement.
12 You shall not sublicense, sell, lease, or otherwise transfer the Software and/or Typefaces

without the prior written consent of Monotype Imaging.

13 Use, duplication or discl osure by the Gov ernment is sub ject to restricti ons as set forth in the

Rights in Technical Data and Co mp ute r Software clause at FAR 252-227-7013, subdivision
(b)(3)(ii) or subparagraph (c)(1)(ii), as appropriate. Further use, duplication or disclosure is
subject to restrictions applicable to restricted rights software as set forth in FAR 52.227-19
(c)(2).

14 YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT,

AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. NEITHER PARTY
SHALL BE BOUND BY ANY STATEMENT OR REPRESENTATION NOT CONTAINED IN
THIS AGREEMENT. NO CHANGE IN THIS AGREEMENT IS EFFECTIVE UNLESS
WRITTEN AND SIGNED BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH
PARTY. BY OPENING THIS DISKETTE PACKAGE, YOU AGREE TO ACCEPT THE
TERMS AND CONDITIONS OF THIS AGREEMENT.

Compliance and Conformity

FCC Statement (for users in the United States)

This device complies with Part 15 of FCC Rules and RSS-Gen of IC Rules.
Operation is subject to the following two cond itions; (1) this device may not cause interference,

and (2) this device must accept any interference, including interference that may cause
undesired operation of the device.

This equipment has been tested and found to comp ly wi th the lim it s for a C lass B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.

This equipment generates , uses and can radiat e radio freq uency energy and , if not insta lled and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:

• Re orient or relocat e the receiving antenna.

• Increase the distance between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that used for the receiver.

• Consult your service technician or an experienced radio/TV technician for help.

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Changes or modifications not expressly approved by the manufacturer for compliance could
void the user's authority to operate the equipment. Shielded circular cables should be used for
interfacing with the computer.

Precautions for Use

Any modifications without prior permission of Kyocera Mita may cause harmful interference.
If any modifications or chan ges are m ade to this equ ipm en t without prior permission of Kyocera

Mita, Kyocera Mita as the manufa cturer does not guarantee the complia nce with t he FCC Rules.
The use of equipment that does not comply with the FCC Rules is prohibited.

Safety Information

Laser Safety

This printer is certified as a Class 1 laser product under the U.S. Department of Health and
Human Services (DHHS) Radiation Performance Standard according to Radiation Control for
Health and Safety Act of 1968. This means that the printer does not produce hazardous laser
radiation. Since radiation emitted inside the printer is completely confined within protective
housings and external covers, the laser beam cannot escape from the printer during any phase
of user operation.

Laser Notice

This printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter
for Class I (1) lase r p rodu cts, and elsewhere is certified as a Class I laser prod uc t c on form ing to
the requirements of IEC 825.

DANGER: CLASS 3B LASER RADIATION WHEN OPEN. AVOID DIRECT EXPOSURE TO
BEAM.

CAUTION: Use of controls or adjustments or performance of procedures other than those

specified herein may result in hazardous radiation exposure.

Radio Frequency Transmitter

This machine contains the transmitter module. We, the manufacturer (Kyocera Mita
Corporation) hereby declare that this equipment (page printer), model FS-C8100DN is in
compliance with the essential requirements and other relevant provisions of Directive
1999/5/EC.

Radio Tag Technology

In some countrie s the ra dio tag technology us ed in th is equipment to iden tify t he toner container
may be subject to authorization and the use of this equipment may consequently be restricted.

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Caution Labels

Caution labels have been attached to the printer at the following locations for safety purposes.
Be sufficiently careful to avoid fire or electric shock when removing a paper jam or when
replacing toner.

NOTE: Do not remove these labels.

viii

CDRH Regulations

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug
Administration implem ented regula tions for laser pro ducts on August 2, 19 76. These reg ulations
apply to laser products manufactured after August 1, 1976. Compliance is mandatory for
products marketed in the United States. A label indicating compliance with the CDRH
regulations must be attached to laser products marketed in the United States. On this machine,
the label is on the right.

Ozone Concentration

The printers generate ozone gas (O3) which may concentrate in the place of installation and
cause an unpleasant smell. To minimize the concentration of ozone gas to less than 0.1 ppm,
we recommend you not to install the printer in a confined area where ventilation is blocked.

Declaration of Conformity for U.S.A.

Model name: Color Page Printer FS-C8100DN
Trade name: Kyocera Mita
Responsible party: Kyocera Mita America, Inc.
Address: 225 Sand Road PO Box 40008 Fairfield, New Jersey 07004-0008, U.S.A.
Telephone: [phone]
Fax: [phone]

Manufacturer: Kyocera Mita Corporation
Manufacturer’s address: 2-28, 1-Chome, Tamatsu kuri, Chuo-ku, Osaka, 540-8585, Japan

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.

The manufacturer and its merchandising companies retain the following technical
documentation in anticipation of the inspection that may be conducted by the authorities
concerned.

User’s instruction that conforms to the applicable specifications.
Technical drawings.
Descriptions of the procedures that guarantee the conformity.
Other technical information.

Kyocera Mita America Inc.

CE Marking Directive

According to Council Directive 89/336/EEC, 73/23/EEC, and 1999/5/EC
Manufacturer: Kyocera Mita Corporation

Manufacturer’s address: 2-28, 1-Chome, Tamatsu kuri, Chuo-ku, Osaka, 540-8585, Japan
Declares that the product
Product name: Color Page Printer
Model number: FS-C8100DN (as tested with enhancement optional unit; Dual Paper Feeder

PF-710, Large Capacity Paper Feeder PF-750, Document Finisher DF-710/DF-730, Booklet
Unit BF-710, Mail Bin MT-710, and Punch Unit PH-5A)

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Conforms to the following product specifications:

EN 55 022:1998+A1:2000+A2:2003 Class B
EN 61 000-3-2:2000
EN 61 000-3-3:1995+A1:2001
EN 55 024:1998+A1:2001+A2:2003
EN 60 950-1:2001+A11
EN 60 825-1:1994+A1+A2
EN 300330-1
EN 300330-2

The manufacturer and its merchandising companies retain the following technical
documentation in anticipation of the inspection that may be conducted by the authorities
concerned.

User’s instruction that conforms to the applicable specifications.
Technical drawings.
Descriptions of procedures that guarantee conformity.
Other technical information.

Declaration of Conformity (Australia)

Manufacturer: Kyocera Mita Corporation
Manufacturer’s address: 2-28, 1-Chome, Tamatsukuri, Chuo-ku, Osaka, 540-8585, Japan

declares that the product
Product name: Color Page Printer

Model name: FS-C8100DN
Description of devices: This Page Printer Model FS-C8100DN is the 32 ppm; A4 size and

utilized plain paper; dry toner; etc. The printer can be equipped with several enhancement
optional unit as a dual paper feeder as PF-710, large capacity paper feeder as PF-750,
DF-710/DF-730 as document finisher, booklet unit as BF-710m mail bin as MT-710, and punch
unit as PH-5A.

conforms to the following product specifications:

AS/NZS 3548: 1995 (EN 55 022: 1998 Class B)
AS/NZS 4268: 2003
IEC60950: 1999 (EN 60 950: 2000)

The manufacturer and its merchandising companies retain the following technical
documentation in anticipation of the inspection that may be conducted by the authorities
concerned.

User’s instruction that conforms to the applicable specifications
Technical drawings
Descriptions of procedures that guarantee conformity
Other technical information

The manufacturer has been employed with ISO9001 scheme. JQA and BS have attested the
manufacturer.

Kyocera Mita Australia Pty., Ltd.
6-10 Talavera Road, North Ryde, NSW 2113, Australia
Telephone: [phone]
Fax: [phone]

Canadian Department of Communications Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

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Avis de conformité aux normes du ministere des Communications du Canada

Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada.

EN ISO 7779

Maschinenlärminformations-Verordnung 3. GPSGV, der höchste Schalldruckpegel beträgt 70
dB (A) oder weniger gemäß EN ISO 7779.

Disclaimer

Kyocera Mita will no t be liabl e to cus tomers or any oth er perso n or entity for any l oss or da mage
caused or alleged to be caused directly or indirectly by equipment sold or furnished by us,
including but not lim ite d to, any interruption o f s erv ic e, l os s of b us ine ss or ant ici p a t ory profits, or
consequential damages resulting from the use or operation of the equipment or software.

Energy Star Program

As an ENERGY STAR Partner, we have determined that this product meets the ENERGY STAR
guidelines for energy eff ic ien cy.

The basic objective of the ENERGY STAR Program is to reduce envi ronmental pollution by
encouraging the manufacture and sale of equipment that uses energy more efficiently.

This printer is equipped with a sleep timer function that conforms with the standards of the
E

NERGY STAR Program. This function mak es i t p oss ib le to redu ce the amount of el ectrical power

consumed by the printer. For maximum power savings, turn off the printer’s power supply when
not using the printer for extended periods of time.

For detail s on the sleep timer function and printer power consumption, refer to this manual.
Initial settings of the sleep timer function and power saved using the sleep timer function:

Initial Auto Sleep Setting 15 minutes (60 minutes)
Power Consumption in Auto Sleep 15 W (70 W)

( ): ENERGY STAR program guideline

Group for Energy Efficient Appliances (GEEA)

The goal of GEEA is effici ent use of energ y. This product has a high-effic iency pro file an d meet s
the criteria for receiving the GEEA-Label.

Initial Auto Sleep Setting 15 minutes (30 minutes)
Power Consumption Power off 1 W (1 W)

Auto Sleep 15 W (30 W)

( ): GEEA criteria

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Please read this Operation Guide before using the machine. Keep it close to the machine for easy reference.

The sections of this guide and parts of the machine marked with symbols are safety warnings
meant to protect the user, other individuals and surrounding objects, and ensure correct and
safe usage of the machine. The symbols and their meanings are indicated below.

DANGER: Indicates that serious injury or even death will very possibly result
from insufficient attention to or incorrect compliance with the related points.

WARNING: Indicates that serious injury or even death may result from
insufficient attention to or incorrect compliance with the related points.

CAUTION: Indicates that persona l injury or mec hanical da mage may result from
insufficient attention to or incorrect compliance with the related points.

Symbols

The following symbol s indicate that the related sec tio n inc lu des saf ety wa rnin gs . Specific points
of attention are indicated inside the symbol.

.... [General warning]

.... [Warning of danger of electrical shock]

.... [Warning of high temperature]

The following symbols ind i cate that the re lated section includes information on prohibi ted
actions. Specifics of the prohibited action are indicated inside the symbol.

.... [Warning of prohibited action]

.... [Disassembly prohibited]

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The following symbols indicate that the related section includes information on actions which
must be performed. Specifics of the required action are indicated inside the symbol.

.... [Alert of required action]

.... [Remove the power plug from the outlet]

.... [Always connect the machine to an outlet with a ground connection]

Please contact your service representative to order a replacement if the safety warnings in this
Operation Guide are illegible or if the guide itself is missing. (fee required)

Installation Precautions

Environment

CAUTION:

Avoid placing the machine on or in locations which are unstable or not level. Such
locations may cause the machine to fall down or fall over. This type of situation
presents a danger of personal injury or damage to the machine.

Avoid locations with humidity or dust and dirt. If dust or dirt become attached to the
power plug, clean the plug to avoid the danger of fire or electrical shock.

Avoid locations near radiators, heaters, or other heat sources, or locations near
flammable items, to avoid the danger of fire.

To keep the machine cool and facilitate changing of parts and maintenance, allow
access space a s shown below. Leave adequate space, especi ally around the vent s ,
to allow air to be properly ventilated out of the printer.

Left: 300 mm
(12 inches)

Right: 300 mm
(12 inches)

Rear: 100 mm
(4 inches)

Front: 1,000 mm
(40 inches)

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Other Precautions

The service environmental conditions are as follows:

• Temperature: 10 to 32.5 °C (50 to 90.5 °F), but humidity should be 70 % or less when
temperature is 32.5 °C (90.5 °F)

• Humidity: 15 to 80 %, but temperature should be 30 °C or less (86 °F or less) when humidity
is 80%

However, adverse environmental conditions may affect the image quality. It is recommended to
use the machine at a temperature: around 16 to 27 °C (60.8 to 80.6 °F), humidity: aroun d 36 to
65 %. In addition, avoid the following locations when selecting a site for the machine.

• Avoid locations near a window or with exposure to direct sunlight.

• Avoid locations with vibrations.

• Avoid locations with drastic temperature fluctuations.

• Avoid locations with direct exposure to hot or cold air.

• Avoid poorly ventilated locations.

During printing, small amounts of ozone and other chemicals are released, but the amount does
not cause any ill effect to one's health. If, however, the printer is used over a long period of time
in a poorly ventilated room or when printing an extremely large number of copies, the smell may
become unpleasant. To maintain the appropriate environment for print work, it is suggested that
the room be properly ventilated.

Power Supply/Grounding the Machine

WARNING:

Do not use a power supply with a voltage other than that specified. Avoid multiple
connections in the same outlet. These types of situations present a danger of fire or
electrical shock.

Plug the power cord securely into the outlet. If metallic objects come in contact with
the prongs on the plug, it may cause a fire or electric shock.

Always connect the machine to an outlet with a ground connection to avoid the
danger of fire or electrical shock in case of an electric short. If an earth connection is
not possible, contact your service representative.

Other Precautions

Connect the power plug to the closest outlet possible to the machine. The power supply cord is
used as the main disconnect device. Ensure that the socket/outlet is located/installed near the
equipment and is easily accessible.

Handling of Plastic Bags

WARNING:

Keep the plastic bags that are used with the machine away from children. The plastic
may cling to their nose and mouth causing suffocation.

xiv

Precautions for Use

Cautions when Using the Machine

WARNING:

Do not place metallic objects or containers with water (flower vases, flower pots,
cups, etc.) on or near the machine. This situation presents a danger of fire or
electrical shock should they fall inside.

Do not remove any of the covers from the machine as there is a danger of electrical
shock from high voltage parts inside the machine.

Do not damage, break or attempt to repair the power cord. Do not place heavy
objects on the cord, pull it, bend it unnecessarily or cause any other type of damage.
These types of situations present a danger of fire or electrical shock.

Never attempt to repair or disassemble the machine or its parts as there is a danger
of fire, electrical shock or damage to the las er. If the laser beam escapes, there is a
danger of it causing blindness.

If the machine becomes excessively hot, smoke appears from the machine, there is
an odd smell, or any other abnormal situation occurs, there is a danger of fire or
electrical shock. Turn the power switch off (O) immediately, be absolutely certain to
remove the power plug from the outlet and then contact your service representative.

If anything harmful (paper clips, water, other fluids, etc.) falls into the machine, turn
the power switch o ff (O) immedia tely. Next, be absolutely cert ain to re move the power
plug from the outlet to avoid the danger of fire or electrical shock. Then contact your
service representa tiv e.

Do not remove or connect the power plug with wet hands, as there is a danger of
electric al shock.

Always contact your se rvice represent a tive for ma int enanc e or rep air o f intern al p art s.

CAUTION

Do not pull the power cord when removing it from the outlet. If the power cord is
pulled, the wires may beco me brok en an d there i s a da nger of f ire or elec trical sh ock.
(Always grasp the power plug when removing the power cord from the outlet.)

Always remove the power plug from the outlet when moving the machine. If the
power cord is damaged, there is a danger of fire or electrical shock.

If the machine will not be used for a short period of time (overnight, etc.), turn the
power switch off (O). If it will not be used for an extended period of time (vacations,
etc.), remove the power plug from the outlet for safety purposes during the time the
machine is not in use.

xv

When moving the machine, pull out two carrying handles on the left side, and move
with carrying handles and the having hand two place of the right side.

For safety purposes, always remove the power plug from the outlet when performing
cleaning operations.

If dust accumulates within the machine, there is a danger of fire or other trouble. It is
therefore recommended tha t you consult with your service repre senta tive in regard to
cleaning of internal parts. This is particularly effective if accomplished prior to
seasons of high humidity. Consult with your service representative in regard to the
cost of cleaning the internal parts of the machine.

Other Precautions

Do not plac e heavy objects on the machine or cause other damage to the machine.
Do not open the upper front cover, turn off the power switch, or pull out the power plug during

printing.
When lifting or moving the machine, contact your service representative.
Do not touch electrical parts, such as connectors or printed circuit boards. They could be

damaged by static electricity.
Do not attempt to perform any operations not explained in this handbook.
Use shielded interface cables.

CAUTION

Use of controls or adjustment s or perfor mance of procedures other than those specified herein
may result in hazardous radiation exposure.

Cautions when Handling Consumables

CAUTION

Do not attempt to incinerate the Toner Container. Dangerous sparks may cause
burns.

xvi

Keep the Toner Container out of the reach of children.

If toner happens to spill from the Toner Container, avoid inhalation and ingestion, as
well as contact with your eyes and skin.

• If you do happen to inhale toner, move to a place with fresh air and gargle
thoroughly with a large amount of water. If coughing develops, contact a
physician.

• If you do happen to ingest toner, rinse your mouth out with water and drink 1 or 2 cups of
water to dilute the contents of your stomach. If necessary, contact a physician.

• If you do happen to get toner in your eyes, flush them thoroughly with water. If there is any
remaining tenderness, contact a physician.

• If toner does happen to get on your skin, wash with soap and water.

Do not attempt to force open or destroy the Toner Container.

Other Precautions

After use, always dispose of the Toner Container in accordance with Federal, State and Local
rules and regulations.

Store all co nsu ma bl es in a cool , dark loc ati on.
If the machine will not be used for an extended period of time, remove the paper from the

cassette, return it to its original package and reseal it.

xvii

About the Operation Guide

This Operation Guide has the following chapters:

1 Machine Parts

This chapter explains the names of parts.

2 Printing Operation

This chapter explains how to print from your PC.

3 Maintenance

This chapter explains how to replace the toner container and how to care for your printer.

4 Troubleshooting

This chapter explains how to handle printer problems that may occur, such as paper jams.

5 Specifications

This chapter lists the printer’s specifications.

xviii

Conventions

This manual uses the following conventions.

Convention Description Example
Italic T yp eface Used to emphasize references to

additional informati on.

Courier Ty peface Used to denote messages or

names displayed on the operation
panel.

Bracket Bold T ext
Typeface

Bold Ty peface Used to emphasize button or it ems

Note Used to provide additional or

Used to denote operation panel
keys.

to be selected in dial og box es, an d
titles displaying in dialog boxes.

useful information about a func tion
or feature.

Refer to Toner Container
Replacement on page 3-3.

Replace the waste tone r box when
the Check waste toner box
message is displayed.

Press [Menu].

Click Next.

NOTE: For information about

storing the pin, refer to step 10.

Important Use to provide important

information.

Caution Cautions are statemen ts that

suggest mechanical damage as a
result of an action.

Warning Used to alert users to the

possibility of personal injury.

IMPORTANT: Ensure paper is not
folded, curled, or damaged.

CAUTION: Do not pull the c assette
out when holding the front of the
machine.

WARNING: High voltage is
present in the charger section.

xix

xx

1 Machine Parts

This section provides explanations and illustrations for you to determine the parts and their
functions. T ry to be fam il iar with the nam es and fun cti ons of thes e p arts for correct use and optimal
performance.

This chapter contains explanations on the following topics:

• Components at the Front of the Printer...1-2

• Components at the Left of the Printer...1-2

• Components at the Right of the Printer...1-3

• Internal Components...1-4

1-1

Machine Parts

Components at the Front of the Printer

1

2

3

4

1 Operation Panel
2 Front Cover
3 Paper Cassette 1
4 Paper Cassette 2
5 Top Tray
6 Top Cover

6

5

Components at the Left of the Printer

7

8
9

7 Left Cover 1
8 Left Cover 2
9 Carrying Handles

1-2

Components at the Right of the Printer

Machine Parts

21

20

21 22

10 Interface Cover
11 Memory Card (CompactFlash) Cover
12 Network Interface Connector
13 USB Interface Connector
14 Option Interface Slot (OPT)
15 Memory Card (CompactFlash) Slot
16 Option Hard Disk Unit Slot (HDD)
17 Parallel Port Interface Connector
18 Main Power Switch Cover
19 Main Power Switch
20 MP Tray (multi-purpose tray)
21 Slider
22 MP Tray Extension
23 Hand Holes

11

121013 14 15 16 17

18

19

23

1-3

Machine Parts

Internal Components

24 Toner Container (Black)
25 Toner Container (Yellow)
26 Toner Container (Cyan)
27 Toner Container (Magenta)
28 Waste Toner Box
29 Toner Container Lock Lever
30 Cleaning Brush

1-4

31 Paper Width Guide
32 Paper Width Adjusting Tab
33 Paper Length Guide
34 Power Cord Connector

2 Printing Operation

This chapter contains explanations on the following topics:

• Loading Printer Driver...2-2

• Printing from Application Software...2-3

2-1

Printing Operation

Loading Printer Driver

Ensure the printer is plugg ed in and c onnec ted to the PC before inst allin g the printe r driver from the
CD-ROM.

Switch on the PC and activate Windows.

1

NOTE: If the Welcome to the Found New Hardware Wizard dialog box displays, select Cancel.

Insert the CD-ROM supplied with the printer into the optical drive of the PC.

2

The installation program launches.

3

NOTE: If the inst allat ion pro gram fa ils to laun ch, us e Wind ows Explor er to ac cess the C D-RO M and

select Setup.exe.

Perform the procedures displayed on the installation program to install the KX DRIVER.

4

2-2

Printing from Application Software

The steps required to print a document created with an application are explained below. You can
select the printing Paper Size and Output Destination.

Load the paper required into the paper cassette.

1

From the application File menu, select Print. The Print dialog box displays.

2

Click the drop down list of printer names. All the printers installed in Windows are listed. Click the

3

name of the machine.
Use Number of copies to enter the number of prints required. Up to 999 copies can be entered.

4

For Microsoft W ord, w e re comm end that y ou c lick Options and speci fy Use printer settings for the
Default tray.

Printing Operation

3

4

To start printing, click OK.

5

NOTE: For information on how to use the printer driver software, refer to the KX Printer Driver

Operation Guide.

2-3

Printing Operation

2-4

3 Maintenance

This chapter contains explanations on the following topics:

• General Information...3-2

• Loading Paper...3-3

• Toner Container Replacement...3-8

• Cleaning the Printer...3-13

3-1

Maintenance

General Information

This chapter describes basi c maintenance tas k s you can perform on the printer.
You can replace the following component according to the printer’s display:

• To ner Kit s

• Waste Toner Box

Also, the internal parts need periodic cleaning.

3-2

Loading Paper

The following explains the procedure for loading paper in the cassette and the MP tray.

Loading Paper into the Cassette

Plain paper (80 g/m²) can be loaded in the paper
cassette 1 and 2.

500 sheets (A4/Letter or smaller) or 250 sheets
(B4/Legal or larger) can be loaded in the paper
cassette 1. 500 sheets can be loaded in the paper
cassette 2.

Maintenance

Fan the paper, then tap it on a level surface to avoid
media jams or skewed printing.

Load paper on the paper cassette following the instructions below.
Pull out the paper cassette completely.

1

3-3

Maintenance

Set the paper length guide to the selected paper size.

2

NOTE: Paper size is printed on the paper cassette.

Set the paper width guide to the selected paper size

3

with the pape r width adjusting tab.

NOTE: Paper size is printed on the paper cassette.

To load paper of A4/letter or smaller, set the
supplement lever of the paper length guide upright as
illustrated.

Set paper aligning with the left side of the paper

4

cassette.

IMPORTANT: Confirm that the paper length and paper
width guide s are li ned up close ly w ith p aper. If space is
found, set the guide again. Otherwise, it may cause
paper jams.

Do not set folded p aper. Otherwise, it may cause paper
jams.

Do not exceed the upper limit of the tray. Otherwise, it
may cause paper jams.

3-4

Set the included paper sheet indic ati ng the set paper

5

size.

Slowly set back the paper cassette.

6

Loading Paper into the MP (Multi-Purpose) Tray

Extra paper (60 - 220 g/m²) as well as plain or recycled paper can be loaded. For plain paper
(80 g/m²), 100 sheets (A4/Letter or smaller) or 50 sheets (B4/Legal or larger) can be loaded. Be
sure to use the MP tray to print on extra paper such as OHP film or thick paper.

IMPORTANT: When setting special paper, such as transparencies and thick paper, into the MP tray ,
select the type of p aper by re ferring to Pa per Type in the Handling Paper of the Advanced Operation
Guide.

Maintenance

Follow the instructions below to use the MP tray.
Prepare the MP tray.

1

Extend the MP tray to load paper of A4R or larger.

Set the slider to the width of paper to be used.

2

3-5

Maintenance

Set paper along the slider, and insert it until it stops.

3

Be sure the slider touches the edge of paper.

IMPORTANT: If you load a postcard or thick paper, be
sure to flatten the paper before setting. Some paper
cannot be loaded depending on paper type.

Load paper into the MP tray only when it is in use.
Avoid leaving paper in the MP tray.

Do not exceed the upper limit of the tray. Otherwise, it
may cause paper jams.

If you set an envelope, be sure to close the opening
and set the printing side up. Set the opening front or
left, and insert it along the slide until it stops.

YES

Loading paper into the opti onal paper feeder PF-750

3000 sheets of plain paper (80 g/m², A4, B5 or Letter) can be loaded into the optional paper feeder
PF-750. (Ask your service technician to adjust the size).

Follow the instructions below to load paper into the paper feeder.
Pull out the paper cassette of the paper feeder

1

completely.

YES

NO

3-6

Set paper into the paper cassette.

2

NOTE: Do not set folded paper. Otherwise, it may

cause paper jams.
Do not exceed the upper limit of the cassette.

Maintenance

Slowly set back the paper cassette.

3

3-7

Maintenance

Toner Container Replacement

Frequency of toner container replacement

The life of the toner c ont ainers depe nds o n the amoun t of to ner req uired to accompl ish y our pr inting
jobs. When 5% covera ge (a ty pical busin ess doc ument) of indi vidua l toner c olors is assum ed for A4
or letter size paper:

• The black toner container lasts an average of 15,000 monochrome pages.

• The cyan, magenta, and yellow toner containers last an average of 7,000 color images.

You can print a status page to check how much toner remains in the toner container - refer to
Printing a Status Page in the Usi ng the Op eration Panel section of the Advanced Operation Guide.
The Toner Gauge in the consumables status section on the status page shows a progress bar for
each color, which roughly represents how much toner is left in the toner container.

Starter Toner Containers

The toner containers packed with the new printer are starter toner containers. The black starter
toner container lasts an average of 7,500 monochrome pages. The cyan, magenta, and yellow
starter toner containers last an average of 3,500 color images for each.

Toner Kits

It is strongly reco mmended that you us e the new tone r kit suppl ied from the manufact urer to preven t
printer troubles and ensure a long printer life.

The toner kits are supplied in 4 different colors: cyan, magenta, yellow and black.
A new toner kit for each color contains the following items:

• To ner Container

• Cleaning cloth

• Plastic waste bags for old toner container and old waste toner box

• Waste toner box

• Installation Guide

NOTE: Do not remove the toner container from the carton until you are ready to install it in the

printer.

Understanding Messages Requesting Toner Container Replacement

The printer displays messages for individual colors at two stages of toner usage. This message is
automatically alternated with the other printer message (such as Ready):

• When the printer becomes low on toner, for example in the cyan container, the printer displays
the message Toner low C, M, Y, K as the first caution. Note the replacement is not always
necessary at this stage.

3-8

• If you ignore the above message and continue printing, the printer displays the message
Replace toner — just before the toner is used up. The toner container must be replaced
immediately. Clean the separate charger wires, etc. After the cleaning is finished, however, the
message does not au tomatica lly chang e to Ready. T o restart prin ting, you m ust press [GO] and
make the printer ready.

In either case, replace the t oner container, refer to Replacing the Toner Container on page 3-9.

Replacing the Toner Container

This section explains how to replace the toner containers. When replacing the toner container of
any color, always replac e t he waste toner box a t the s am e ti me . If this box is full, the prin ter ma y be
damaged or contaminated by the waste toner that may spill out of the box.

NOTE: During toner container replacement, temporarily put storage media and computer supplies

(such as floppy disks) away from around the toner container. This is to avoid damaging media by
the magnetism of the toner.

You do not have to turn the printer power off before starting the replacement. Any data that may be
in the process of printing in the printer will be deleted if you turn the printer power off.

To replace the toner container, first make sure of the color of the toner container requiring
replacement. In this example, it is assumed that you are replacing the black toner container.

Open the front cover.

1

Maintenance

Turn the toner container lock lever clockwise and set it

2

to the upright position.

Push and lift up the clip on the upper pa rt of the toner

3

container (A), and then pull the toner container.

Remove the toner container.

4

A

3-9

Maintenance

Cover the toner hole with the cap on the rear side of the

5

container.

Insert the container into the plastic bag provided for

6

empty containers.

Remove a new toner container from the carton box.

7

Hold the new toner container with the toner container

8

lock lever up, and t ap the upp er part of t he cont ainer 10
times or more. Do not tilt the container.

Hold the toner container with both hands as illustrat ed,

9

and shake the container strongly 10 times or more.

IMPORTANT: Shake the container fully. Otherwise an
error may occur due to short supply of toner.

Set the new toner container into the printer.

10

3-10

Be sure to insert the upper part of the container until

11

you hear a clicking sound. When the toner container is
correctly set, it will be locked.

Set back the toner container lock lever to the original

12

position.
Replace other color toner containers in the same way.

Press the release lev er o f th e w ast e ton er b ox (B), an d

13

then pull out the waste toner box slowly.

Maintenance

NOTE: Do not place the used waste toner box upside

down.

Place the cap on the used waste toner box as

14

illustrated.

Insert the used waste toner box into the plastic bag

15

provided for waste toner boxes.

B

3-11

Maintenance

Open the cap of the new waste toner box.

16

Set the new waste toner box in the printer.

17

Close the front cover.

18

When replacing is finished, clean the printer referring to Cleaning the Print er on page 3-13.

3-12

Cleaning the Printer

Clean the inside of the printer whenever the toner container or the waste toner box is replaced to
maintain the best printing quality.

Open the front cover.

1

Remove the cleaning brush.

2

Maintenance

Open the left cover 1.

3

Open the duplex unit A1.

4

Move the brush left and right along the separator as

5

illustrated to clean the separator.

3-13

Maintenance

Close the duplex unit A1 and the left cover 1.

6

IMPORTANT: Push the indicated position to close left

cover 1 securely .

Replace the clean brush and close the front cover.

7

3-14

4 Troubleshooting

This chapter contains explanations on the following topics:

• General Guidelines...4-2

• Print Quality Problems...4-3

• Error Messages...4-6

• Clearing Paper Jams...4-11

If a problem cannot be corrected, contact your service technician.

4-1

Troubleshooting

General Guidelines

The table below provides basic solutions for problems you may encounter with the printer. We
suggest you consult this table to troubleshoot the problems before calling for service.

Symptom Check Items Corrective Action

Print quality is not good. Refer to Print Quality Problems on page 4-3.
Paper is jammed. Refer to Clearing Paper Jams on page 4-11.
Nothing lights on the operation panel

even when power is turned on and the
fan makes no noise.

The printer prints a status page, but
does not print jobs from the computer.

Check that the power cord is properly
plugged into the power outlet.

Check that the power switch is in the
On (|) position.

Check the printer cabl e or the i nterface
cable.

Check program files and application
software.

Turn off the printer’s power, plug in the
power cord securel y, and try turning on
the printer’s power again.

Set the power switch to the On
position.

Connect both ends of the printer cable
securely . T ry replacing the printer c able
or the interface cable.

Try printing another file or using
another print command. If the problem
occurs only with a specific file or
application, check the printer driver
settings for that application.

Tips

Printer problems may be solved easily by following the tips below. When you have encountered a
problem that following the above guidelines will not solve, try the following:

• Turn the printer power off and wait for several seconds. Then, turn on the printer.

• Reboot the computer which sends the print jobs to the printer.

• Obtain and use the latest version of the printer driver. The latest versions of printer drivers and
utilities are available at: http://www.kyoceramita.com/download/.

• Make sure that the procedures for printing are correctly followed in the application software.
Consult the documentation supplied with the application software.

• If the printer prints strange characters or locks when the computer is turned on, particularly
when the printer is connected to a computer using Windows 98 via the parallel port, rename
device driver file drvwppqt.vxd. This file may be located in Windows\System\Iosubsys or
Arcada\System folder. For technical details, visit Microsoft web site for the device driver.

4-2

Print Quality Problems

The tables and diagrams in the following sections define print quality problems and the corrective
action you can take to solve the problems. Some solutions may require cleaning or replacing parts
of the printer.

If the suggested corrective action will not solve the problem, call for service.

Printed Results Corrective Action
Skewed-color printout Perform color registration.

Perform color registration using the p rinter operati on pane l. For full det ails,
refer to the Using the Operation Panel section in the Advanced Operation
Guide.

Completely blank printout Check the feed unit.

Pull out paper cassette 1 and check if the feed unit is correctly installed.

Troubleshooting

Dropouts, horizont al streaks, stray dots Refresh drum.

Refer to the following procedures on the operation panel and try cleaning
the drum surface using the printer’s built-in cleaning system.

1Press [Menu], and then press S or T to display Others >.
2Press X, and then press S or T to display >Service >.
3Press X, and then press S or T to display >>Drum. And then pre s s

[OK] twice.

4 The message display shows Please wait, and then the drum starts

turning and stops after approx. 100 seconds. The printer reverts to
Ready.

Clean the separato r.

Open the printer left cove r 1 and clean the sepa rator with a cleaning bru sh.
Refer to Cleaning the Printer on page 3-13.

White vertical streak s Clean the laser scann er unit.

Perform the following procedures on the operation panel and try cleaning
the laser scanner unit using the printer’s built-in cleaning system.

1Press [Menu], and then press S or T to display Others >.
2Press X, and then press S or T to display >Service >.
3Press X, and then press S or T to display >>LSU. And then pre s s

[OK] twice.

4 The message display shows Please wait, and cleaning will be

conducted for about 10 seconds. The printer reverts to Ready when
cleaning is finished.

4-3

Troubleshooting

Printed Results Corrective Action
Faint or blurred printing Check the operation panel.

• If the Toner low (C/M/Y/K) message is displayed and the

[Attention] indicator is flashing, install a new toner kit. Refer to Toner
Container Replacement on page 3-8.

• Make sure the paper type setting is correct.

Clean the developing u nit.

Perform the following procedures on the operation panel and try cleaning
the developing unit using the printer’s built-in cleaning system.

1Press [Menu], and then pres s S or T to display Others >.
2Press X, and then press S or T to display >Service >.
3Press X, and then press S or T to display >>DEV-CLN. And then

press [OK] twice.

4 The message display shows Please wait (Calibrating), and

cleaning will be conducted for about 5 minutes. The printer reverts to
Ready when cleaning is finished.

Gray background Refresh drum.

Refer to the following procedures on the operation panel and try cleaning
the drum surface using the printer’s built-in cleaning system.

1Press [Menu], and then pres s S or T to display Others >.
2Press X, and then press S or T to display >Service >.
3Press X, and then press S or T to display >>Drum. And then press

[OK] twice.

4 The message display shows Please wait, and then the drum starts

turning and stops after approx. 100 seconds. The printer reverts to
Ready.

Check the operation pan el.

If the Toner low (C/M/Y/K) message is displ ay ed and the [Attention]
indicator is flashing, install a new toner kit. Refer to Toner Container
Replacement on page 3-8.

Perform color calibration.

Perform color cali bration eith er by swit ching the printe r of f t hen o n or usin g
the printer operation p anel. For fu ll det ails, refer to the Using the Operation
Panel section in the Advanced Operat ion Guid e.

4-4

Printed Results Corrective Action
Dirt on the top edge or bac k of the p aper Clean the inside of th e printer .

Open the left cover 1 and check if the inside is dirty. If dirty, clean the
inside with the cleaning cloth included in the toner kit.

Printing incomplete or out of po sition Check the file or program.

Check whether the problem is being caused by a PRESCRIBE command
error. If the problem occurs only with a specific file or program, the most
likely cause is an error in a parameter to a command or command syntax.

Troubleshooting

Color on the dat a and actual printout are
different.

Perform color calibration.

Perform color calibratio n either by sw itchin g the printer of f then on o r using
the printer operation panel . For full det ails, refe r to the Us ing the O peration
Panel section in the Advanced Operation Guide.

4-5

Troubleshooting

Error Messages

The following table lists errors and maintenance messages that can be dealt with by yourself. If
Call service appears, turn off the printer, disconnect the power cord, and contact your service
technician.

Some errors cause the alarm to sound. To stop the alarm, press [Cancel].

Message Corrective Action

Add paper MPTray

Add staples

The paper has run out in the paper source displayed. Supply paper according to the paper
source displayed (paper cassettes, MP tray, or optional paper feeders).

This message is displayed alternately with messages indicating the printer status, such as,
Ready, Please wait, Processing, Waiting, and Form Feed Time Out.

The stapler unit is not installed correctly in the document finisher. Install it correctly.

Add staples
Press GO

Call service
F###

Call service
####:0123456

Cassette #
not loaded

Chad box full

Check chad box
Press GO

Check
feed unit

Check toner cont
Press GO

No staples are installed in the stapler. Set it in the stapler. If you wish to continue printing
without the staple function, press [GO].

F### represents a controller error (#=0, 1, 2, ...). Call for service. The printer does not
operate when this message is displayed.

#### represents a mechanical error (#=0, 1, 2, ...). Call for service. The printer does not
operate when this mes sa ge i s di sp lay ed . The to t al num ber of pages printed i s al so indi ca ted ,
e.g. 0123456.

The corresponding paper cassette is not installed. Install the cassette. The cassette number
can be 1 (topmost) to 4 (bottom).

The punch unit chad box of the option document finisher is full. Discard the chads.

The punch unit waste box of the document finisher is full or is not installed correctly. Check if
the box is properly installed, and then discard the chads if the box is full. Press [GO] to
resume printing.

The feed unit is not installed correctly. Pull out paper cassette 1. Pull out the feed unit and
then push it again to be installed correctly.

A toner container is not installed correctly. Install it correctly. Press [GO] to resume printing.

Check waste
toner box

Close finisher
cover

Close
front cover

Close
left cover #

4-6

This message warns about the following two cases. Install the new waste toner box.

• The waste toner box is not installed.

• The waste toner box is full.
Close the optional document finisher cover.

Close the printer front cover.

Close the printer left cover. If the left cover of the optional paper feeder is open, 3 is
displayed.

Message Corrective Action

Close
mailbox cover

Close the cover of the optional mail box.

Troubleshooting

Close
top cover

Duplex disabled
Press GO

e-MPS not stored
Press GO

Error power off
F###

File not found
Press GO

Finisher
path error

Finisher tray ##
paper full

Close the t op cover.

You attempted to print with a paper size and paper type that cannot be used for duplex
printing. Press [GO] to print onto one-side of the paper only.

The e-MPS job cannot be stored because the RAM disk is disabled, the RAM disk size is
insufficient, a hard disk is not installed, or the hard disk is full. Press [GO] to print an error
report.

Turn the power switch off and then back on again. If this message still remains, turn the
power switch off, and contact your service representative or authorized service center.

You have attempted to print a job that is not contained in the specified virtual mailbox, or the
specified virtual mailbox is not found.

If Auto Error Clear is set to On, prin ting wil l autom atica lly re sume a fte r a prese t period of time .
For details on Auto Error Clear, refer to Using the Operation Panel, section of the Advanced
Operation Guide.

The optional document finisher is not installed correctly. Install it correctly.

The finisher tray is full. When removing the paper, printing will be resumed. ## indicate s the
tray number.

Folding tray
paper full

Format error
Hard disk

Format error
Memory card

Hard disk err ##
Press GO

I/F occupied

ID error

Incorrect slot
Please reinstall

Insert the same
Memory card

The folding tray has become full. You must remove all printed pages from the folding tray.
When the printer senses that the folding tray is empty again, it will continue printing into the
folding tray.

The hard disk ins t alled in the printer is n ot form atted, and therefo re c an not be re ad or written.
To format the hard disk, follow the procedure in the Installation Guide of the hard disk.

The memory card inserted in the printer is not formatted, and therefore cannot be read or
written. To format a memory card, follow the p roce dure in Using the Operation Panel, section
of the Advanced Operation Guide.

A hard disk error has occurred. Look at the error code given in place of ## and refer to
Storage Error Codes on page 4-10. To ignore the hard disk error, press [GO].

This message is displayed when you attempt to use the printer’s operation panel to change
the environmental settings on the interface from which data are presently being received.

The user ID entered f or a pri vate job , or a s tored j ob is not corre ct. C heck the user ID th at you
specified on the printer driver.

The hard disk or the network interface card has been installed in the wrong slot. Turn off the
printer and reinstall the hard disk or the network interface card in the correct slot.

You have inserted the wrong memory card when the Insert again message was
displayed. Remove the wrong memory card fro m the pr inter’s memory ca rd slot and i nsert the
correct memory card. The printer again reads it from the beginning of the data.

4-7

Troubleshooting

Message Corrective Action

Install MK

KPDL error ##
Press GO

Load Cassette #
(A4)/(PLAIN)

Load MP Tray
(A4)/(PLAIN)

Replace the Ma intenance Kit which i s dis pl ay ed on the message disp lay. Replacement of the
maintenance kit is necessary at every 300,000 images of printing and requires professional
servicing. Contact your service technician.

Current print processing cannot continue because a KPDL error which is categorized by ##.
To print out an error report, display > Print KPDL err(s) from the menu system, and
select On. Press [GO] to resume printing. You can abandon printing by pressing [Cancel].

If Auto Error Clear is set to On, printing will aut omati cally resume af ter a preset p eriod o f time.
For details on Auto Error Clear, refer to Using the Operation Panel, section of the Advanced
Operation Guide.

* The paper cassette matching the paper size and paper type of the print job is empty. Load

paper into the paper cassette as displayed in place of #. Press [GO] to resume printing.
If you want to print from a different paper source, press S or T to display Use

alternative and you can change the source for paper feeding. After selecting a paper
source and pressing [Menu], Paper Handling > appears. By pressing the S, the paper
type settings menu appears. After setting the correct paper type, press [OK] and printing
starts. For detail s, refe r to Using the Operation Panel, section of the Advanced Operation
Guide.

There is no p ap er c asse tte ins talled in the prin ter tha t matc hes t he paper size and paper type

*

of the print job. Set paper in the MP tray. Press [GO] to resume printing. (Note that feeding
the paper having a paper size which does not match the current paper size from the MP tray
can cause paper jam.)

Mailbox tray ##
paper full

Memory card err
Insert again

Memory overflow
Press GO

MemoryCard err##
Press GO

Missing
chad box

If you want to print from a different paper source, press S or T to display Use
alternative and you can change the source for paper feeding. After selecting a paper

source and pressing [Menu], Paper Handling > appears. By pressing the S, the paper
type settings menu appears. After setting the correct paper type, press [OK] and printing
starts. For detail s, refe r to Using the Operation Panel, section of the Advanced Operation
Guide.

The mailbox tray is full. When removing the paper, printing will be resumed. ## indic ate s the
tray number.

The memory card is acci dent al ly remov ed from the pri nter’s mem ory card s lot du ring rea ding.
If you continue reading the memory card, insert the same memory card into the slot again.
The printer again reads it from the beginning of the data.

Also refer to Insert the same Memory card on page 4-7.
The total amount of data received by the printer exceeds the printer’s internal memory. Try

adding more memory. Press
[Cancel].

If Auto Error Clear is set to On, printing will aut omati cally resume af ter a preset p eriod o f time.
For details on Auto Error Clear, refer to Using the Operation Panel, section of the Advanced
Operation Guide.

A memory card error has occurred. Look at the error code given in place of ## and refer to
Storage Error Codes on page 4-10. To ignore the memory card error, press [GO].

The punch unit chad box of the document finisher is not installed correctly. Install it correctly.

[GO] to resume printing. You can abandon printing by pressing

Missing
folding tray

Missing
folding unit

4-8

The folding tray of the optional booklet folder is not installed correctly. Install the folding tray
correctly.

The folding unit of the optional booklet folder is not installed correctly. Install the folding unit
correctly.

Message Corrective Action

No multi copies
Press GO

Multiple copies cannot be printed because the RAM disk is disabled or the hard disk is not
installed. Press [GO] to print an error report.

Troubleshooting

Paper jam
###############

Print overrun
Press GO

RAM disk error##
Press GO

Replace toner
C,M,Y,K

Set paper
Press GO

Toner low
C,M,Y,K

A paper jam has occurred. The location of the paper jam is indicated in place of the #’s. For
details, refer to Clearing Paper Jams on page 4-11.

** The print job transferred to the printer was too complex to print on a pag e. Press [GO] to

resume printing. (A page break may be automatically inserted in some places.).
You can abandon printing by pressing [Cancel].
If Auto Error Clear is set to On, prin ting wil l autom atica lly re sume a fte r a prese t period of time .

For details on Auto Error Clear, refer to Using the Operation Panel, section of the Advanced
Operation Guide.

A RAM disk error has occurred. Look at the error code given in place of ## and refer to
Storage Error Codes on page 4-10. To ignore the RAM disk error, press [GO].

Toner has run out in the toner container(s). Replace the toner co nt a ine r usi ng a new tone r kit
for the particular color. The printer does not operate when this message is displayed.

For example, if Replace toner C,K is displayed, replace the cyan and the black toner
containers.

The MP tray is out of paper. Load paper and press [GO]. (Note that feed ing the paper having
a paper size which does not match the current paper size from the MP tray can cause paper
jam.)

Replace the toner co nt a ine r us in g a new toner kit. The color of the ton er con tainer that needs
to be replaced is represented by C (Cyan), M (Magenta), Y (Yellow), and K (Black).

Top tray
paper full

Unknown toner
installed

The top tray has become full (approx. 500 pages). You must remove all printed pages from
the top tray. When the printer detects that the top tray is emp ty aga in, the printer will co ntinue
printing into the top tray.

This message is displayed if the installed toner container is determined not to be an original
Kyocera Mita toner container by the self-diagnostic performed after the power is switched on.

If this message is displayed, the amount of toner remaining cannot be checked.

Virtual mailbox
full

Warning
low memory

* Messages separated by ‘( )/( )’ are displayed alternately.
** After this error occurs, page protect mode will be turned on automatically. To maintain optimum use of memory during

printing, we recomm end you manually turn off page protect mode. Ref er to the Using the Operation Panel, section of the
Advanced Operation Guide.

The storage area in the ha rd disk for th e virtual mail boxes is full. Print ou t accumulate d jobs in
the virtual mailboxes.

The printer’s internal memory is running low because too many fonts and macros have been
downloaded. Try deleting unnecessary fonts and macros.

4-9

Troubleshooting

Storage Error Codes

Hard Disk Errors

Code Meaning

01 Hard disk format error. If this error recurs even if the power has been turned off and then

02 The disk system is not installed. Recheck the requirements for using the system and the

04 There is no available hard disk space. Delete un necessary files, etc., in order to free up

05 The specified file does not exist in the hard disk.
06 There is no memory available to the hard disk system. Increase the available memory.
10 Formatting is not p ossible becau se ho st d ata is be ing s pooled on the hard d isk. W ait unt il

85 VMB: Alias error. The alias setting was lost, or the virtual tray corresponding to the alias

97 The number of permanent code jobs that can be stored reached the limit value, and no

98 An unreadable page was found in a job (The job is damaged.).
99 A print job for the specified ID does not exist in the hard disk.

on, reformat the hard disk.

devices.

space.

the hard disk is ready, and then format.

does not exist. Set the alias again.

more can be saved. Either delete some unnecessary jobs, etc., or increase the limit.

Memory Card Errors

Code Meaning

01 The printer does not su ppo rt t he memory card inserted. The memory card must m ee t th e

requirements described in the Options, section of the Advanced Operation Guide.

02 The memory card is not installed.
04 The memory card is full and cannot hold further data. Purge unnecessary files or use a

new memory card.

05 The specified file is not on the memory card.
06 Insufficient printer memory to support the memory card system. Expand printer memory.

RAM Disk Errors

Code Meaning

01 Format error. Try turning the power off and on again.
02 RAM disk mode is Off. Turn RAM disk mode On from the operation panel.
04 No disk space. Purge unnecessary files.
05 The specified file is not on the disk.
06 Insufficient printer memory to support the RAM disk system. Expand printer memory.

4-10

Clearing Paper Jams

If the paper jams in the paper transport system, or no paper sheets were fed at all, the Paper jam
message appears and the location of the paper jam (the component where the paper jam has
occurred) is also indicated. The printer automatically goes off-line when this message is displayed.
Remove the jammed paper. After removing the jammed paper, the printer will re-start printing.

Possible Paper Jam Locations

The figure below explains the printer’s paper paths including the options. The locations where paper
jams might occur are also shown here, with each location explained in the table below. Paper jams
can occur in more than one component on the paper paths.

Mail Box
MT-710

Troubleshooting

M

K

Document Finisher
DF-710/DF-730

Booklet Folder
BF-710

Paper jam message Paper ja m

Paper jam
Cassette 1

Paper jam
Cassette 2

Paper jam
Cassette 3

Paper jam
Cassette 4

K

L

location
A Paper is jammed at th e upper cas sette or

B Paper is jammed at the lower ca ssette or

C Paper is jammed at an optional paper

D Paper is jammed at an optional paper

K

J

KK

K

J

G
G

G

FF

E

G

A

H

K

K

Description Reference

inside the printer.

inside the printer.

feeder cassette. (PF-7 10 upp er cas sette,
PF-750)

feeder cassette. (PF-710 lower cassette)

B

I

C
D

Paper Feeder
PF-710/PF-750

page

4-13

4-14

4-15

4-15

Paper jam
MP Tray

Paper jam
Feed Unit

Paper jam
Left Cover 1

E Paper is jammed at the MP tray. 4-16

F Paper is jammed in the feed unit. 4-16

G Paper is jammed in the left cover section. 4-19

4-11

Troubleshooting

Paper jam message Paper jam

location

Paper jam
Left Cover 2

Paper jam
Left Cover 3

Paper jam
Top Cover

Paper jam
Finisher

Paper jam
Folding Unit

Paper jam
Mailbox

H Paper is jammed in a left cover section. 4-21

I Paper is jammed in the left cover section

J Paper is jammed in a top cover section. 4-22

K Paper is jammed in the paper stacker of

L Paper is jammed in the booklet folder. DF-710

M Paper is jammed at the mailbox. DF-710

General considerations for clearing jams

Description Reference

page

4-21

of an option unit. (PF-710, PF-750)

DF-710 or

the optional document finisher.

DF-730

Operation
Guide

Operation
Guide

Operation
Guide

Bear in mind the following considerations when attempting jam removal:

CAUTION: When pulling the paper, pull it gently so as not to tear it. Torn pieces of paper are difficult
to remove and may be easily overlooked, deterring the jam recovery.

• If paper jams occur frequently, try using a different type of paper, replace the paper with paper
from another ream, flip the p aper st ack ov er , or r otate the paper st ack 180 d egrees. Sele ction of
paper is fully discussed in the Handling Paper section in the Advanced Operation Guide. The
printer may have problems if paper jams recur after the paper was replaced.

• Whether or not the jammed pages are reproduced normally after printing is resumed depends
on the location of the paper jam.

Utilizing Online Help Messages

Online help messages are available in the printer’s message display to provide simple instructions
for clearing jams. Press ( ) when the p aper jam message has appea red. Then a help m essage wi ll
appear to facilitate jam clearing in the location.

4-12

Paper Cassette

1

2

Troubleshooting

Paper Cassette 1

Remove the paper if a paper jam occurred in the paper cassette 1. Follow the instructions below.
Open the left cover 1.

Remove the jammed paper.

Open the duplex unit A1.

3

Remove the jammed paper.

4

4-13

Troubleshooting

Pull out paper cassette 1.

5

Remove the jammed paper.

6

Slowly close paper cassette 1.

7

Close the duplex unit A1 and the left cover 1.

8

IMPORTANT: Push the indicated position to close left

cover 1 securely .

Paper Cassette 2

Remove the paper if a paper jam occurred in paper cassette 2. Follow the instructions below.
Open the left cover 2.

1

4-14

Remove the jammed paper.

2

Pull out paper cassette 2.

3

Remove the jammed paper.

4

Slowly close paper cassette 2.

5

Troubleshooting

Close the left cover 2.

6

Paper Cassette 3 or 4 (option)

Remove the paper if a p aper j am occu rred in th e optiona l p ape r feed er (PF-710 /PF-750). Follo w th e
instructions below.

Open the left cover 3.

1

Remove the jammed paper.

2

4-15

Troubleshooting

Pull out the paper cassette being used.

3

Remove the jammed paper.

4

Slowly close the paper cassette.

5

MP Tray

Close the left cover 3.

6

Remove the paper if a paper jam occurre d in the M P tray or fee d un it. Fo llow the instructions b elo w.
Open the left cover 1.

1

Remove the jammed paper.

2

4-16

Open the duplex unit A1.

3

Remove the jammed paper.

4

Open the feed guide B1.

5

Troubleshooting

Remove the jammed paper.

6

Remove all the paper set in the MP tray.

7

4-17

Troubleshooting

10

Pull out paper cassette 1.

8

Turn the handle B2 counterclockwise 10 times or

9

more. The jammed paper will be moved to the inside of
the left cover.

Remove the jammed paper. If paper cannot be
removed, perform the steps described below.

Pull out the feed unit B3.

11

Open the cover B4 and remove the jammed paper.

12

4-18

If paper is torn, pull out the feed unit B3 co mpl etely ,

13

and uninstall it with the unit pulled up.

Pull out paper cassette 1 completely, and uninstall it

14

with the cassette pulled up.

Remove the jammed paper.

15

Troubleshooting

Left Cover 1

Replace paper cassette 1 and feed unit B3.

16

Close the feed guide B1, the duplex unit A1 and the

17

left cover 1.

IMPORTANT: Push the indicated position to close left
cover 1 securely.

Replace the paper in the MP tray.

18

Remove the paper if a paper jam occurred inside the left cover 1. Follow the instructions below.

WARNING: The prin ter’ s fi xing unit is ex trem ely hot . Ta ke suf fici ent ca re w hen worki ng i n
this area, as there is a danger of getting burned.

4-19

Troubleshooting

Open the left cover 1.

1

Remove the jammed paper.

2

Open the duplex unit A1.

3

Remove the jammed paper.

4

Open the fixing unit cover A2.

5

4-20

Left Cover 2

Remove the jammed paper.

6

Close the fixing unit cover A2, the duplex unit A1 and

7

the left cover 1.

IMPORTANT: Push the indicated position to close left
cover 1 securely.

Troubleshooting

Remove the paper if a paper jam occurred inside the left cover 2 or 3. Follow the instructions below.
Open the left cover 2 or 3.

1

Remove the jammed paper.

2

Close the left cover.

3

4-21

Troubleshooting

Top Cover

Remove the paper if a paper jam occurred inside the top cover. Follow the instructions below.
If you can see jammed paper from the exit, pull it out.

1

Open the top cover and remove the jammed paper.

2

Close the top cover.

3

4-22

5 Specifications

NOTE: Specifications are subject to change without notice.

Item Description

Printing Method Dry electrophotographic system (laser system), Tandem intermediate transfer

belt system

Printing Speed Cassette A4-R, B5, Letter-R: 32 ppm

A3, B4, A5, Ledger, Legal: 16 ppm

MP Tray A4-R, B5, Letter-R: 26 ppm

A3, B4, A5, Ledger, Legal: 13 ppm

Duplex Speed Cassette - Color

A4-R, B5, Letter-R: 21 ppm
A3, B4, A5, Ledger, Leg al: 10ppm

- Monochrome
A4-R, B5, Letter-R: 25 ppm
A3, B4, A5, Ledger, Leg al: 12ppm

MP Tray - Color

A4-R, B5, Letter-R: 17 ppm
A3, B4, A5, Ledger, Leg al: 8 ppm

- Monochrome
A4-R, B5, Letter-R: 20 ppm
A3, B4, A5, Ledger, Leg al: 10ppm

Paper Size Cassette A3, B4, A4, B5, A5, Folio, Ledger, Legal, Letter, Oficio II, Statement

MP Tray A3, B4, A4, B5, A5, B6, A6, Folio, Ledger, Legal, Letter, Oficio II, Statement,

Executive, ISO B5, Env. Monarch, Envelope #10, Envelope #9, Envelope #6,
Envelope DL, Envelope C4, Envelope C5, 8K, 16K, Hagaki, Oufuku-Hagaki,
Youkei 2, Youkei 4, and Custom

Paper Type Cassette Plain, preprinted, bond, recycled, vel lum, rou gh, lette rhead, c olor, prepunched,

high quality, and custom

MP Tray Plain, transparency, preprinted, labels, bond, recycled, vellum, rough,

letterhead, color, prepunched, envelope, cardstock, coated, thick, high quality,
and custom

Paper Capacity Cassette - Cassette 1

500 sheets (80 g/m
larger)

- Cassette 2
500 sheets (80g/m

MP Tray 100 sheets (80 g/m

larger)
Output Tray Capacity 500 sheets (80 g/m
Warm-up Time

(23 °C, 60%RH)

Power on 45 seconds or less
Sleep 45 seconds or less

2

, A4/Letter or smaller), 250 sheets (80 g/m2, B4/Legal or

2

)

2

, A4/Letter or smaller), 50 sheets (80 g/m2, B4/Legal or

2

)

5-1

Specifications

Item Description

First Print Time Color 7.9 seconds or less

Monochrome 5.9 seconds or less
Resolution 600 dpi
Monthly Duty Average 15,000 pages

Maximum 100,000 pages
Operating Systems Microsoft Windows 95/98/Me/2000/XP

Microsoft Windows NT4.0
Apple Macintosh OS 9

Apple Macintosh OS X
Controller PowerPC750GL-800MHz
Memory Standard 256 MB

Maximum 1024 MB (512 MB x 2)

Interface Standard USB: Hi-Speed USB

Parallel: IEEE1284

Network: 10BASE-T/100BASE-TX

KUIO-LV slot

Option IB-11: Serial

IB-20: 10BASE2/10BASE-T/100BASE-TX

IB-21E: 10BASE-T/100BASE-TX
Operating

Environment

Dimensions 605 × 660 × 597mm

Weight (without toner container) Approx. 80 kg (176 lbs)
Operating noise (in accordance with

ISO7779 [Bystander Position, sound
pressure level at the front])

Temperature 10 - 32.5 °C (50 - 90.5 °F)
Relative Humidity 15 - 80%RH
Altitude 2,000 m (6547 feet) maximum
Illumination 1,500 lux maximum

23.8 × 26 × 23.3"

During printing (Color): LpA = 53.7dB (A)

During printing (Monochrome): LpA = 53.3 dB (A)

During standby: LpA = 43.8 dB (A)

During sleep mode: immeasurably low

5-2

A1

Rev. 1.0 2006.9

302HP56010