NO LIABILITY IS ASSUMED FOR ANY DAMAGE CAUSED BY
IMPROPER INSTALLATION OF THE PRODUCT.
SOFTWARE USED WITH THIS PRINTER MUST SUPPORT THE
PRINTER’S NATIVE MODE OR ONE OF ITS EMULATION
MODES.
The information in this manual is subject to change without notification. Additional pages may be inserted in future editions. The
user is asked to excuse any technical inaccuracies or typographical errors in the present edition.
No responsibility is assumed if accidents occur while the user is
following the instructions in this manual. No responsibility is
assumed for defects in the printer’s firmware (contents of its readonly memory).
This manual, any copyrightable subject matter sold or provided
with or in connection with the sale of the page printer, are protected by copyright. All rights are reserved. Copying or other reproduction of all or part of this manual, any copyrightable subject
matter without the prior written consent of Kyocera Mita Corporation is prohibited. Any copies made of all or part of this manual,
any copyrightable subject must contain the same copyright notice
as the material from which the copying is done.
Replacing the Toner Container ...................................29
Replacing the Waste Toner Box ................................. 31
Cleaning the Printer .................................................................33
Cleaning the Paper Transfer Unit ...............................33
Cleaning the Main Charger Unit .................................. 35
2
Guide to the information about the printer
The following documentation and CD-ROM are supplied:
Installation GuideThis guide provides information on installing
the printer and other options before starting
to use.
Quick Reference
Guide (This brochure)
Operation GuideThis guide is supplied as an online manual
KX Printer Drivers
Operation Guide
Software and Document CD-ROMs
Web siteThe latest versions of printer drivers and utili-
This guide provides common information
about the printer such as loading paper,
understanding messages, etc. This guide can
be retained in the plastic pocket at the printer.
(PDF) in the CD-ROM. This guide fully details
the information on the printer features, hardware, troubleshooting, printer driver handling,
etc.
This guide is supplied as an online manual
(PDF) in the CD-ROM. This guide explains
how to install and configure the printer driver.
These CDs include the printer software for
Kyocera Mita printers such as printer drivers,
network printer monitors, and various software utilities. Also, these CDs include the
Operation Guides and other documents.
ties are available for downloading at:
http://www.kyoceramita.com/download/
3
Understanding the Error Messages
These messages appear on the printer’s message display when the printer needs the operator’s attention.
For more details, refer to chapter 4 of the Operation Guide.
MessageCorrective Action
Add paper MPTray
Add staples
Press GO
Call service
####:0123456
Call service
F###:
Call service
Person F0
The paper has run out in the paper source
displayed. Supply paper according to the
paper source displayed (paper cassettes,
MP tray, or optional paper feeders).
This message is displayed alternately with
messages indicating the printer status,
such as, Ready, Please wait, Pro-
cessing, Waiting, and Form Feed
Time Out. If the number of copies to
print is 2 or more, only the Add paper
message is displayed.
The optional document finisher has run out
of staples. Replenish staples and press
the GO key.
#### represents a mechanical error (#=0,
1, 2, ...). Call a service. The printer does
not operate when this message is displayed. The total number of pages printed
is also indicated, e.g. 0123456.
F### represents a controller error (#=0, 1,
2, ...). Call a service. The printer does not
operate when this message is displayed.
This message means an error in data
communications between the printer controller and the operator panel. Call a service.
4
MessageCorrective Action
Cassette #
not loaded
Check waste
toner box
Close
finisher cover
Close
front cover
Close
left cover
Close
right cover #
Close
sorter cover
The corresponding paper cassette is not
installed. Install the cassette. The cassette
number can be 1 (topmost) to 6 (bottom);
and for the DN model, 2 to 6.
This message warns following two cases.
Install the new waste toner box.
• The waste toner box is not installed.
• The waste toner box is almost full.
The optional document finisher (DF-31)
cover is open. Close the cover.
The front cover is open. Close the front
cover.
The left cover of the printer is open. Close
the printer left cover.
The right cover of paper feeder is open.
Close the cover of the paper feeder 1 (topmost) to 3 (bottom) as displayed in place
of #.
The optional sorter (SO-30) cover is open.
Close the cover.
Close
stacker cover
Duplex disabled
Press GO
The optional bulk stacker (ST-30) cover is
open. Close the cover.
You attempted to print with a paper size
and paper type that cannot be used for
duplex printing. Press the GO key to print
onto one-side of the paper only.
5
MessageCorrective Action
Duplex drawer
not loaded
Face-down tray
paper full
Face-up tray
path error
File not found
Press GO
Finisher tray ##
paper full
Finisher
path error
Format error
Memory Card
The duplex drawer is not installed. Install
the duplex drawer. This message is applicable to the DN model.
The face-down tray has become full
(approx. 500 pages). You must remove all
printed pages from the face-down tray.
When the printer detects that the facedown tray is empty again, the printer will
continues printing into the face-down tray.
The face-up tray is not open although you
have attempted to print in the face-up tray.
Open the face-up tray.
You have attempted to print a job that is
not contained in the specified virtual mailbox, or the specified virtual mailbox is not
found.
If Auto Continue is set to On, printing will
be automatically resumed after a preset
period of time. For details on Auto Continue, refer to chapter 3 of the Operation Guide.
The optional document finisher (DF-31)
tray is full. Remove all printed pages from
the tray.
The optional document finisher (DF-31) is
not installed properly. Correct the installation by referring to the instructions supplied with the document finisher.
The memory card inserted in the printer is
not formatted, and therefore cannot be
read or written. To format a memory card,
follow the procedure in chapter 3 of the
Operation Guide.
6
MessageCorrective Action
Format error
Hard disk
Hard disk err ##
Press GO
I/F occupied
ID error
Incorrect slot
Please reinstall
Insert the same
memory card
The hard disk installed in the printer is not
formatted, and therefore cannot be read or
written. To format the hard disk, follow the
procedure in the Installation Guide of the
hard disk.
A hard disk error has occurred. Look at the
error code given in place of ## and refer to
chapter 4 of the Operation Guide. To ignore
the hard disk error, press the GO key.
This message is displayed when you
attempt to use the printer’s operator panel
to change the environmental settings on
the interface from which data are presently
being received.
The user ID entered for a private job, or a
stored job is not correct. Check the user ID
that you specified on the printer driver.
The optional hard disk is installed in the
network interface card slot (OPT) in the
printer.
The optional network interface card is
installed in the hard disk slot (HDD) in the
printer.
Install it in the appropriate slot.
You have inserted the wrong memory card
when the Insert again message was
displayed. Remove the wrong memory
card from the printer’s memory card slot
and insert the correct memory card. The
printer again reads it from the beginning of
the data.
7
MessageCorrective Action
Install MK
†
[A]
Install MK
†
[B]
Install MK
†
[C]
KPDL error ##
Press GO
Replace Maintenance Kit A which is displayed on your printer message window.
Replacement of the maintenance kit is
necessary at every 600,000 images of
printing and requires professional servicing. Contact your Kyocera Mita dealer.
Replace Maintenance Kit B. Replacement
of the maintenance kit B is necessary at
every 300,000 pages of printing and
requires professional servicing. Contact
your Kyocera Mita dealer.
Replace Maintenance Kit C. Replacement
of the maintenance kit C is necessary at
every 300,000 images of printing and
requires professional servicing. Contact
your Kyocera Mita dealer.
Current print processing cannot continue
because of occurrence of KPDL error
which is categorized by ##. To print out an
error report, display > Print KPDL
err(s) from the menu system, and select
On. Press the GO key to resume printing.
You can abandon printing by the CANCEL
key.
If Auto Continue is set to On, printing will
be automatically resumed after a preset
period of time.
8
MessageCorrective Action
Load Cassette #
(A4)/(
PLAIN
††
)
The paper cassette matching the paper
size and paper type of the print job is
empty. Load paper into the paper cassette
indicated by #. Press the GO key to
resume printing.
If you want to print from a different paper
source, press the V or U key to display
Use alternative and you can change
the source for paper feeding. After selecting a paper source and pressing the
MENU key, Paper Handling >
appears. By pressing the U key, the paper
type settings menu appears. After setting
the correct paper type, press the ENTER
key and printing starts.
If you want to print from a different paper
source, see chapter 3 of the Operation Guide.
9
MessageCorrective Action
Load MP Tray
(A4)/(
PLAIN
††
)
Memory card err
Insert again
There is no paper cassette installed in the
printer that matches the paper size and
paper type of the print job. Set paper in the
MP tray. Press the GO key to resume
printing. (Note that feeding the paper having a paper size which does not match the
current paper size from the MP tray can
cause paper jam.)
Or, if you want to print from a different
paper source, press the V or U key to display Use alternative and you can
change the source for paper feeding. After
selecting a paper source and pressing the
MENU key, Paper Handling >
appears. By pressing the U key, the paper
type settings menu appears. After setting
the correct paper type, press the ENTER
key and printing starts.
If you want to print from a different paper
source, see chapter 3 of the Operation Guide.
The memory card is accidentally removed
from the printer’s memory card slot during
reading. If you continue reading the memory card, insert the same memory card
into the slot again. The printer again reads
it from the beginning of the data.
Also see Insert the same memory card.
10
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