Kyocera FS-C5350 SERVICEBULLETINS 2C9 0094 B003 1
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FS-C5400DN
Service Bulletin Ref. No.
(Revised Issue 1)
<Date> May 12, 2011
(Page.1/2)
2C9-0094 (B003)
Increase of the Tolerance for Heat-resistance
Subject
(Change of the Material of the Reverse Roller at the E
Section)
KM-1620, KM-2020, KM-1650, KM-2050, KM-2550, KM-1635,
Model
(*) TASKalfa180, TASKalfa220, TASKalfa181, TASKalfa221,
FS-C5100DN, FS-C5200DN, FS-C5300DN, FS-C5350DN,
This time, the description with (-->) was revised from the previous information.
(P2) The Affected Serial Numbers were added.
(*) As for the TASKalfa181 series models and the printer models, only the part change was applied.
(The phenomenon below does not occur due to the machine structure.)
Topic
The surface of the pulley of the reverse roller (No.1) might be damaged by heat since surrounding of the reverse
roller at the upper section of the fuser system easily reaches high temperature if Ready state became constant by
use of the machine for a long term. Therefore, the following change was made.
If the reverse roller is damaged, it may cause paper jam at the exit/duplex section (JAM50/51, JAM60/61).
Content of Changes
The material of the reverse roller (No.1) was changed from Homopolymer (POM) to Copolymer (POM) in order to
secure the tolerance for heat-resistance.
The new and old parts cannot be distinguished by the external appearance.
(The photo below shows the exit section of KM-2050.)
KMC’s Classification Entire Stock Rework In-Field modification at next visit
Field Measure:
Please replace all the reverse roller (No.1) used in the machine with the new one when the above
Reverse roller (No.1)
<Sample of the damaged reverse roller (No.1)>
In-Field modification by case No modification necessary
European Service & Development Center (ESDC)
KYOCERA MITA Europe B.V.
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QPB Next
Service Bulletin Ref. No.
(Revised Issue 1)
<Date> May 12, 2011
(Page.2/2)
2C9-0094 (B003)
phenomenon occurs. It is recommended in order to lower the temperature around the reverse roller that the
heating time is shortened by turning on auto preheat and auto shut-off.
(No particular problems are expected for the TASKalfa181 series models and Printer models.)
Serial Nos. of the Affected Machines:
For more details, please refer to the
affected serial number chart below.
Old Part
No.
1 2C921040
* Q'ty to be used: 4 pcs. for MFP models (KM/TASKalfa); 2 pcs. for the printer models (FS)
*1: Please make sure to use the new part for KM-1620 series models. As for other models, no particular problem is expected.
(-->)
TASKalfa 221
KMA CS KMA (S.A.) KME U-TAX Olivetti KMAUS KTST
1102KH2US0 1102KH2CS0 1102KH4US0 1102KH3NL0 1102KH3UT0 1102KH3LV0 1102KH3AS0 1102KH3KS0
QLC1205065 QNM Next prod. QNJ Next prod. QLD1214439 QQN1202849 QQA1204675
KMKR KMSG KMTH KMHG KMTW KMID PHILCOPY KMJ
1102KH3KR0 1102KH3SG0 1102KH3TH0 1102KH3HK0 1102KHTTW0 1102KH3ND0 1102KH4PH0 1102KH9JP0
Q3N Next prod. QMC1200265 QMG1200538 QML1200143 QPX1200140 Q4P Next Pdc QVL1200116 QLE1201367
Others
Next production
TASKalfa 220
KMA CS KMA (S.A.) KME Olivetti KTST KMKR KMSG
1102KK2US0 1102KK2CS0 1102KK4US0 1102KK3NL0 1102KK3LV0 1102KK3KS0 1102KK3KR0 1102KK3SG0
QLJ Next prod.
KMTH KMHG KMTW KMID PHILCOPY Others
1102KK3TH0 1102KK3HK0 1102KKTTW0 1102KK3ND0 1102KK4PH0
QME1201676 QMJ Next prod. QPV Next prod. Q4M1200454 QVJ1200316 Next production
TASKalfa 181
KMA CS KMA (S.A.) KME UTAX Olivetti KMAUS KTST
1102KJ2US0 1102KJ2CS0 1102KJ4US0 1102KJ3NL0 1102KJ3UT0 1102KJ3LV0 1102KJ3AS0 1102KJ3KS0
QLJ Next prod.
KMKR KMSG KMTH KMHG KMTW KMID PHILCOPY KMJ
1102KJ3KR0 1102KJ3SG0 1102KJ3TH0 1102KJ3HK0 1102KJTTW0 1102KJ3ND0 1102KJ4PH0 1102KJ9JP0
Q3L Next prod. QMB1200208 QMF1200285 QMK1300011 QPW1200227 Q4N1300181 QVK1200209 QLH1208729
Others
Next production
TASKalfa 180
KMA CS KMA (S.A.) KME UTAX Olivetti RYD KMAUS
1102KL2US0 1102KL2CS0 1102KL4US0 1102KL3NL0 1102KL3UT0 1102KL3LV0 1102KL3RY0 1102KL3AS0
QLL1201715
KTST KMKR KMSG KMTH KMHG KMTW KMID PHILCOPY
1102KL3KS0 1102KL3KR0 1102KL3SG0 1102KL3TH0 1102KL3HK0 1102KLTTW0 1102KL3ND0 1102KL4PH0
QYB1133330 Q3K Next prod. QLZ1306387 QMD1302926 QMH Next prod. QPU1201036 Q4L1304223 QVH1201775
KMJ Others
1102KL9JP0
QLN1301696 Next production
Other models: Currently no production
No.
Serial No. of the Affected Machines
New Part
No.
302C921041
2C921041
QYA Next
QNL Next
QNK Next
PULLEY FEED SHIFT * *
QNG Next prod. QLK1205714 QQB1201322 QYC1202772 Q3M Next prod. QMA1201542
QNH1200061 QLG1212160 QQM1301615 QPZ1202304 QPC Next prod. QYD1202711
QNF1300224 QLM1235910 QQL1203637 QPY1204926 Q9K Next prod. QPE1300820
Description
ty
Old New Old New
lity
(*1) O
Remarks
QYE1201906
European Service & Development Center (ESDC)
KYOCERA MITA Europe B.V.
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