Kyocera FS-C5350 SERVICEBULLETINS 2K8-002

Service Bulletin
SB Number:
Subject:
SB 2K8-002
Firmware upgrade (System v.004.005 and Engine v.004.001)
Creation Date: 22/07/2011
Contents of changes
1 The operation panel may be locked and the network connection may fail, after setting the time-zone to the
Brazilian setting at the Command Center.
2 The digital “Digital Dot Coverage” label at the service status page has been changed to “Print Coverage”.
• The coverage is converted with the area image ratio based on the current dot number data, and the accuracy of the reference value of the toner consumption is improved.
• The Digital Dot Coverage data is reset because the calculation method has been changed after
upgrading the rmware.
3 Phenomenon
The colour registration gap may not be corrected by executing Auto colour registration adjustment.
Details The tolerance of detecting the colour patches for the colour registration adjustment is +/- 1.5mm (or 70 dots). A colour registration gap larger than these values can not be adjusted.
4 Umlaut characters may appear garbled on the print-out.
5 The print position on the second sheet may appear shifted to the right.
6 Error code CF248/46F may occur.
7 The image may appear with black bands on the print-out.
8 Characters and part of the ruled lines may be skipped when printing forms.
9 Characters may be skipped when printing PCL data.
10 Error code CF46F may occur when printing Vectorworks data.
11 The image may appear partly in a mosaic pattern, when printing from Illustrator on Mac computers.
12 The image may appear abnormal, when printing from InDesign CS3 on Mac computers.
13 Big5 fonts stored on CF cards may be skipped on the print-out.
14 Logo’s may appear abnormal on the printout, when using Datev (German) accounting software in combination
with the KPDL Mini driver.
15 Frame borders and ruled lines may be skipped when printing PCL forms.
16 A system error may occur, when printing PDF data directly from the machine.
17 The logo may be skipped on the print-out.
18 PostScript data may not appear on the print-out.
19 The image may appear partly in black when printing PCL macro data.
20 Incorrect images may appear when printing macro data.
21 Characters may be skipped when printing data containing SCPI commands.
22 The character spacing may appear incorrect when printing macro data.
23 The E-mail sending time may appear incorrect when sending the E-mail from the machine by SMTP.
24 Print failure may occur, when out-putting les on KYOmulticode CF cards.
25 The logo mark area may appear in black when printing from Formtastic.
KMIS Service Department, Kyocera Mita Europe B176 / SB 2K8-002
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Service Bulletin
Firmware
Type Program No. Check SUM Version Status Date
SYSTEM 2K8_3000004005 ---- 004.005 06/05/2011
ENGINE 2K8_1000004001 71c8 004.001 14/04/2011
Classication
Field measure Please upgrade the rmware to the latest version to implement the above mentioned changes.
Serial numbers of affected machines
Type Serial number
FS-C5350DN May 2011 production
The above mentioned changes have been applied to machines produced after the above mentioned production date.
Entire stock rework
In-eld modication at next visit
In-eld modication by case
X
No modication necessary
KMIS Service Department, Kyocera Mita Europe B176 / SB 2K8-002
Page 2 of 2
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