(Revised Issue 1) (Page 1/9)
Measures against No Paper Feed Jam (250-sheet Cassette
Only)
FS-C5150DN, FS-C2026MFP, FS-C2126MFP, FS-C2026MFP+,
FS-C2126MFP+, FS-C2526MFP, FS-C2626MFP
KDC’s Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measures:
When the phenomenon described below occurs, please fit the new STOPPER HOOK (No.2) and the SPRING
(No.3) to the cassette.
Serial Nos. of the Affected Machines: Please refer to the page 8.
Service Bulletin Ref. No. 2KT-0022 (D027)
<Date> April 19, 2013
This time, the description with (-->) was revised from the previous information.
<Number of changes: 2> The accurate serial numbers were added.
To be informed:
To several issues, we have created a modification kit containing the parts in the <Table.2>.
The Item code of each modification kit is described in the <Table.3>. (Each country has a different item code!)
All latest hardware updates since January are implemented in this kit.
For more details, please refer to the Service Bulletin SB-2KT-0019-D012.
We do not recommend ordering the modification kit in every case, but the price for the kit will be lower than the
parts ordered separately ,which makes the purchase more convenient.
<Table.2> Contents of the modification kit (The yellow marked parts are described in this Bulletin.)
KYOCERA Document Solutions Europe
Customer Services & Support Division (CSSD)
(Revised Issue 1) (Page 2/9)
Material
Number
in AS-400
GEMINI MODIFICATION KIT FOR AUSTRIA
GEMINI MODIFICATION KIT FOR BELGIUM
GEMINI MODIFICATION KIT FOR SWITZERLAND
GEMINI MODIFICATION KIT FOR GERMANY
GEMINI MODIFICATION KIT FOR DENMARK
GEMINI MODIFICATION KIT FOR SPAIN
GEMINI MODIFICATION KIT FOR FINLAND
GEMINI MODIFICATION KIT FOR FRANCE
GEMINI MODIFICATION KIT FOR UNITED KINGD
GEMINI MODIFICATION KIT FOR ITALY
GEMINI MODIFICATION KIT FOR NETHERLANDS
GEMINI MODIFICATION KIT FOR NORWAY
GEMINI MODIFICATION KIT FOR PORTUGAL
GEMINI MODIFICATION KIT FOR SWEDEN
GEMINI MODIFICATION KIT FOR SOUTH AFRICA
GEMINI MODIFICATION KIT FOR RUSSIA
GEMINI MODIFICATION KIT FOR INT. SALES
GEMINI MODIFICATION KIT FOR OLIVETTI
GEMINI MODIFICATION KIT FOR TA GmbH
Service Bulletin Ref. No. 2KT-0022 (D027)
<Date> April 19, 2013
<Table.3> Item code of the modification kit
Customer Services & Support Division (CSSD)
KYOCERA Document Solutions Europe
(Revised Issue 1) (Page 3/9)
Measures against No Paper Feed Jam (250-sheet Cassette
Only)
<Lever holding the paper (X)>
<STOPPER HOOK>
(Old*)
*Not supplied to field
(New: New No.3)
New STOPPER HOOK (No.2): Shape to attach the SPRING (No.4) added and accordingly
neighboring shape changed
SPRING STOPPER HOOK (No.3): Newly added
When the bottom plate is lifted up by the
cassette feed drive, the lever (X) returns
for distancing from the cassette after
STOPPER rotates under its own weight,
and then the cassette paper feed starts.
STOPPER does not rotate since it is
hooked at the contact surface after the
bottom plate is lifted up, and the lever
(X) cannot return. As a result, no
paper feed jam (JAM0501) occurs.
Service Bulletin Ref. No. 2KT-0022 (D027)
<Date> April 19, 2013
Topic:
Depending on the backlash in the cassette length direction, the 250-sheet cassette is incompletely inserted into the
machine and the cassette feed drive can be driven in this state. (The bottom plate is lifted up when feeding the
paper from the cassette.) In this state, the STOPPER HOOOK on the cassette rear side might be hung at the lever
holding the paper (X in the figure below) of the machine inside at their contact surface. Accordingly, the STOPPER
HOOK does not rotate by its own weight while the bottom plate is lifted up to feed the paper, and the lever (X)
cannot return and continues to hold the paper, which might cause the no paper feed jam (JAM0501).
Content of Changes
The shape of the STOPPER HOOK (No.2) was changed and the SPRING STOPPER HOOK (N) was added in
order to improve the operability of the STOPPER HOOK when feeding paper from the cassette with the bottom
plate lifted up.
(250-sheet cassette) (Machine)
[Cross section of the cassette rear side when feeding the paper]
(Normal state) (Abnormal state)
[New state]
KYOCERA Document Solutions Europe
Customer Services & Support Division (CSSD)