Kyocera FS-C5150, FS-C2026, FS-5250, FS-2126MFP ServiceBulletin 2KT-0019-D012 CSSD 1

(Page 1/45)

Subject

Information on the Replacement of the Parts

(1. Measures against the Abnormal Image

2. Improvement of the Top Tray’s operability and Prevention of the Hinge
Gear Damage

3. Measures against Toner Supply Failure

4. Measures against the Display Failure of REAR COVER Opening

5. Measures against the J0501 in 250 Sheets Cassette)

Model l:

FS-C5150DN, FS-C5250DN, FS-C2026MFP, FS-C2126MFP,
FS-C2026MFP+, FS-C2126MFP+, FS-C2526MFP, FS-C2626MFP

No.

Phenomenon for which the

measures are recommended

this time

Corrective Parts

Service Bulletin

No.

Product

month of

implement

ation

Procedure

No.*

1

Measures against the
abnormal image
(Full-page solid image or
leak image)

CASE SPACER (302KV02E5_)

--- 4 pcs.

SB-2KV-0004­B296
(Revised Issue

1 or later)

Nov. 2011

(A)

2

Improvement of the top tray’s
operability and prevention of
the hinge gear damage
(The hinge gear’s damage

is applied to a part of

FS-C2026MFP/C2126MFP

(Note1).)

<Improvement of the top tray’s
operability>

RATCHET SHUTTER
(302KV02501)

--- 4 pcs. (Note2)

SB-2KT-0020­D014

Feb. 2013

(C)

<Prevention of the hinge gear

damage>

HINGE LID R (302KV02542)

--- 1 pc.
HINGE LID L (302KV02532)

--- 1 pc.

Sep.

2010-Dec.

2010

(B)
(E)

3

Measures against the toner
supply failure (Frequent
display of the toner
replacement message)

CAM TONER SUPPLY
(302KV02461)

--- 4 pcs.

SB-2KT-0021­D022

Feb. 2013

(F)

4

Measures against the display
failure of REAR COVER
opening

LEVER INTERLOCK (302KV02521)

--- 1 pc.

SB-2KT-0015­C238

July 2012­Aug. 2012

(D)

5

Measures against J0501 in
250 sheets cassette

STOPPER HOOK (302KT09111)

--- 1 pc.
SPRING STOPPER HOOK
(302KT09170) --- 1 pc.

SB-2KT-0022­D027

Feb. 2013

(G)

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

Topic

Please find the procedure how to replace the parts with the corrective parts for the following phenomena 1 to 5.
To perform other corrective measures at the same time is recommended when executing the field measure for the
phenomenon described below.

It is recommended to watch the video showing the procedure => Improvement-KIT installation procedure

(Notes) Please refer to the <table.1> below for the corrective parts and the Service Bulletin No. of the respective
phenomena.
To solve several issues, we have created a modification kit containing the parts in the <table.2>.
The Item code of each modification kit is described in the <table.3>. (Each country has a different item code!)
All latest hardware updates since January are implemented in this kit.
We do not recommend ordering the modification kit in every case, but the price for the kit will be lower than the
separate parts together which makes the purchase more convenient.

<Table.1>

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 2/45)

Item Number

Description

Qty.

302KV02461

CAM TONER SUPPLY

4

302KV02501

RATCHET SHUTTER

4

302KV02542

HINGE LID R

1

302KV02E50

CASE SPACER

4

302KV02532

HINGE LID L

1

302KT09111

STOPPER HOOK

1

302KT09170

SPRING STOPPER HOOK

1

302KV02170

GUIDE TOP L

1

302KV02521

LEVER INTERLOCK

1

302KW34040

LABEL SET ISU

1

Material Number

in SAP

Material
Number

in AS-400

Material Description

870LCKIT2KV1AT

GEMINI MODIFICATION KIT FOR AUSTRIA

870LCKIT2KV1BE

302KV1BE

GEMINI MODIFICATION KIT FOR BELGIUM

870LCKIT2KV1CH

302KV1CH

GEMINI MODIFICATION KIT FOR SWITZERLAND

870LCKIT2KV1DE

GEMINI MODIFICATION KIT FOR GERMANY

870LCKIT2KV1DK

GEMINI MODIFICATION KIT FOR DENMARK

870LCKIT2KV1ES

GEMINI MODIFICATION KIT FOR SPAIN

870LCKIT2KV1FI

GEMINI MODIFICATION KIT FOR FINLAND

870LCKIT2KV1FR

GEMINI MODIFICATION KIT FOR FRANCE

870LCKIT2KV1GB

GEMINI MODIFICATION KIT FOR UNITED KINGD

870LCKIT2KV1IT

GEMINI MODIFICATION KIT FOR ITALY

870LCKIT2KV1NL

302KV1NL

GEMINI MODIFICATION KIT FOR NETHERLANDS

870LCKIT2KV1NO

GEMINI MODIFICATION KIT FOR NORWAY

870LCKIT2KV1PT

302KV1PT

GEMINI MODIFICATION KIT FOR PORTUGAL

870LCKIT2KV1SE

GEMINI MODIFICATION KIT FOR SWEDEN

870LCKIT2KV1ZA

302KV1ZA

GEMINI MODIFICATION KIT FOR SOUTH AFRICA

870LCKIT2KV1RU

302KV1RU

GEMINI MODIFICATION KIT FOR RUSSIA

870LCKIT2KV100

GEMINI MODIFICATION KIT FOR INT. SALES

870LCKIT2KV130

GEMINI MODIFICATION KIT FOR OLIVETTI

870LCKIT2KV120

GEMINI MODIFICATION KIT FOR TA GmbH

 For details, please refer to SB-2KT-0021-D022.

 For details, please refer to SB-2KT-0020-D014.

 For details, please refer to SB-2KT-0015-C238.

 For details, please refer to SB-2KT-0022-D027.

 For details, please refer to SB-2KT-0022-D027.

 For details, please refer to SB-2KT-0007-B380.

 For details, please refer to SB-2KT-0007-B380.

 For details, please refer to SB-2KT-0004-B296.

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

(Note 1) The measures against the hinge gear damage have been implemented during the mass production of the FS-

C2026MFP/C2126MFP, and since the first production of other models by improving the strength due to the material change.
As for the machines without the measures, please refer to the serial number table on the next page.
However, even on the machines with the measures, “Hinge” might be bent by the stress applied by toner shutter function. If so,
it is recommended to exchange “Hinge” at the same time with modifying the other parts.
(Note 2) The HOLDER JOINT attached with the CAM TONER SUPPLY might be contaminated by toner.
When replacing the CAM TONER SUPPLY, please clean the HOLDER JOINT or replace it with the new parts (4 pcs. of
302KV0251X).
The GUIDE TOP L (302KV02170) might also have been contaminated. In this case, it is recommended to exchange this part at
the same time.

(Note 3) After the relevant parts were replaced (after the modification kit was applied), please make sure to update the firmware
to the latest version.

<Table.2> Contents of the modification kit

*” LABEL SET ISU” is just a sticker which makes the opening position of top cover in MFP model more visible.
<Table.3> Item code of the modification kit

Customer Services & Support Division (CSSD)

KYOCERA Document Solutions Europe

(Page 3/45)

FS-C2026MFP

KDE

Olivetti

UTAX

1102KW3NL0

1102KW3LV0

1102KW3UT0

Q5A0500001to
Q5A0Z03378

N730900001 to
N730Z00250

Q880600001 to
Q880Z01276

FS-C2126MFP

KDE

Olivetti

UTAX

1102KX3NL0

1102KX3LV0

1102KX3UT0

Q5E0500001 to
Q5E0Z06121

N740900001 to
N740Z00260

Q890600001 to
Q890Z04602

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

[No.2: Machines with possible hinge gear damage] (Note 1 on the page 1)

*How to know the product month from serial number of machine:

For example, FS-C2026MFP S/N: Q5A0500001),

-First 3 digits ("QA5" in the example above) indicate the model code.

-Next 2 digits ("05" in the example above) indicate the product month.
("0" means year 2010, "5" means May. X=October; Y=November; Z=December)

-Next 5 digits ("00001" in the example above) are just specified numbers.

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

The Procedure 1 for the MFPs differs from the one for
printer models.
Go to the Procedure M1 below for the MFPs, and to
Procedure P1 for the printers.

M1

[Procedures for the MFPs]
Detach the rear upper cover, right upper cover, left upper
cover and front cover.

* These procedures are described in the Service

Manual 1-5-2 [Outer covers] (1).

(Details)
M1-1. Open the paper conveying unit.
M1-2. Release the hook and then remove the IF cover.

M1-3. Remove the screw (x2). Then, remove the rear

upper cover.

M1-4. Pull the top tray lever and open the top tray.
M1-5. Release the hook (x2). Slide the right upper cover

backward and then remove it.

Hook

IF cover

Paper
conveying
unit

Screws

Rear upper cover

Right upper
cover

Top tray lever

Top tray

Hook

Hook

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 4/45)

(Page 5/45)

No.

Procedure

Illustration/Remarks

M1

M1-6. Release the hook. Slide the left upper cover

backward and then remove it.

M1-7. Release the hook (hook A x2; hook B x3). Then,

remove the front cover.

--> Go to Procedure 2 in page 3.

P1

[Procedure for the printers]
Detach the top cover.

* These procedures are described in the

Service Manual 1-5-2 [Outer covers] (1).
(Details)
P1-1. Open the paper conveying unit.
P1-2. Release the hook and then remove the IF cover.

Left upper cover

Hook

Front cover

Hook
B

Hook A

Hook

IF cover

Paper
conveying
unit

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 6/45)

No.

Procedure

Illustration/Remarks

P1-3. Remove the screw (x2).

P1

P1-4. Open the top tray.

P1-5. Remove the screw (x2).
P1-6. Release the hook (x2) and then remove the top
cover.

--> Go to the following Procedure 2.

2

Detach the right rear cover, right cover and right lower
cover.

* These procedures are described in the Service

Manual 1-5-2 [Outer covers] (2).

(Details)
2-1. Slide the power source cover backward and then

remove it.

Power source cover

Screw

Screw

Screw

Screw

Screw

Top cover

Screw

Hook

Hook

Top tray

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 7/45)

No.

Procedure

Illustration/Remarks

2-2. Remove the screw.
2-3. Release four hooks. Slide the right rear cover

backward and then remove it.

Right rear
cover

Screw

Hooks

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

Customer Services & Support Division (CSSD)

KYOCERA Document Solutions Europe

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

2

2-4. Open the memory cover and then remove it.

2-5. Open the waste toner cover.
2-6. Push the lock release button and then remove the

waste toner box.
(Close the cap of the waste toner box.)

2-7. Open the MP tray.
2-8. Release the hook (hook A x1 → B x1→ C x2).

Slide the right cover forward and then remove it.

2-9. Remove the waste toner cover.

Memory cover
Lock release button

Waste toner
cover

Waste toner box

Waste toner cover
Right cover

Hook A

Hook C

Hook B

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 8/45)

(Page 9/45)

No.

Procedure

Illustration/Remarks

2

2-10. Release the hook. Slide the right lower cover

forward and then remove it.

3

Detach the left rear cover, left cover and left lower cover.

* These procedures are described in the Service

Manual 1-5-2 [Outer covers] (3).

(Details)
3-1. Release the hook. Slide the left rear cover upward

and then remove it.

3-2. Release the hook A(x2) and then release the hook B

(x2) while twisting the left cover clockwise.

Then, remove the left cover.

Left rear cover

Left rear
cover

Hook
Right lower cover

Hook

Hook A

Hook B
Left cover

Hook A

Hook B

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 10/45)

No.

Procedure

Illustration/Remarks

3

3-3. Remove the screw.
3-4. Release the hook (hook A → B → C) and then

remove the left lower cover.

3-5. Close the MP tray.

4

Detach the toner containers, the intermediate transfer units
and the drum units.

* These procedures are described in the Service

Manual 1-5-6 [(1) Detaching and refitting the
intermediate transfer unit] (3) and 1-5-5 [(1)
Detaching and refitting the drum unit].

(Details)
4-1. Remove toner containers (K, M, C, Y).

4-2. Slide the container guide forward and then remove it.

4-3. Open the RFID holder.

Toner containers
(K, M, C, Y)

RFID holder

Container guide

Left lower cover
Screw

Hook A

Hook C

Hook B

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

4

4-4. Slide the shutter forward and close the toner inlet.
4-5. Remove the screw.

4-6. Remove the intermediate transfer unit.

4-7. Remove the drum units (K, M, C, Y).

4-8. Pinch the lever of the developing unit.
4-9. Remove the developer units (K, M, C, Y)

[Note]
Please note that the machine should not be pushed
backward after removing the units from the machine
in the Procedures 4-6 to 4-9.

Shutter

Screw

Intermediate
transfer unit

Drum unit
(K, M, C, Y)

Lever

Developing unit
(K, M, C, Y)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 11/45)

(Page 12/45)

No.

Procedure

Illustration/Remarks

5

Detach the high voltage PWB.

(Details)
5-1. Remove the screw.
5-2. Release the hook (x4) of the upside of the PWB

circled with red in the right figure and slant the upside
of the high voltage PWB like opening it, and then
remove the FFC.

5-3. After the high voltage PWB is tilted till 90 degrees,

pull it out toward the machine right side. (Note)

(Note) If trying to pull out the PWB on the way of

slanting till 90 degrees, the hooks securing the
PWB’s low side might be damaged. (The
hooks are circled with black in the figure to the
right.)

6

Detach the main PWB.
* These procedures are described in the Service Manual 1-

5-8 [(3) Detaching and refitting the main PWB].

(Details)
<For the machine with FAX>
6-1. Remove the screw (x2) and then remove the FAX

control PWB.

<For the machine with the hard disk or the network

interface card>

6-1. Remove the pin (x2) and then pull out the hard disk or

the network interface card.

* As for the machine without FAX, go to

the Procedure 6-2.

(Machine with FAX)

Screw

FAX control PWB
HVU PWB

FFC

Hook

Hook

Screw

(Machine with the hard disk or the

network interface card)

Pin
Hard disk

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

6

6-2. Remove the screw (x3) and then remove the power

source shield.

(Note) The screws A and B are different.

Please do not mix them up when refitting.

6-3. Pick up the hook A ant then open the fan bracket (the

bracket*).

6-4. Release the hook B and slide the fan plate (the

plate*). Release the remaining the hook (x3) and then
remove it.

* The part names in the Procedure 6-3 and 6-4 are

described as “Bracket” and “Plate” in the Service
Manual for the printer model. (The fan is not used.)

6-5. Remove the screw and then remove the fuser wire

cover.

6-6. Remove the cap.

Power source
shield

Screw A

Screw A

Screw B

Fan plate

Fan bracket

Hook

Hook

Hook

Hook B

Hook A

Fuser wire cover

Screw

Cap

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 13/45)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

6

(For the MFP model)
6-7. Remove the screw (x5) and then remove the

controller shield.
(For the Printer model)
6-7. Remove the screw (x4) and then remove the

controller shield.

6-8. Remove the connector (YC41) of the controller fan

motor.

(The Procedure 6-8 is unnecessary for the printer

model without the fan.)

6-9. Open the fan bracket (bracket) and then remove it.

(The procedure afterwards differs between the MFPs and

printers.
For the MFP model, go to the Procedure 6-M10 below,
For the Printer model, go to Procedure 6-P10 on the page

12.)

[For the MFPs]
6-M10. Remove the connectors YC15, YC37, YC40, YC38,

YC39 and YC42 from the main PWB.

Controller shield

Screw
(MFP only)

Screw

Screw

Main PWB

YC15

YC37

YC40

YC38

YC39

YC42

Fan bracket

Connector
(YC41)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 14/45)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

6

6-M11. Remove the wires aligned in the wire holder.
6-M12. Remove the screw (x2).
6-M13. Release the hook (x3) and then remove the wire

holder.

6-M14. Remove the connectors YC36, YC32, YC12 and

then FFC wires YC8, YC43 from the main PWB.
(Note) Reconnect the connectors and FFC wires

above before reattaching the wire holder
which was removed in the Procedure 6­M13.

6-M15. Remove the screw (x5) and then remove the main

PWB.

--> Go to the Procedure (A) on the page 13.

Main PWB
Wire holder

Screw
Hook

Screw

Screw

Main PWB

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 15/45)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

6

[For the printers]
6-P10. Remove all connectors and FFC from the main

PWB.

6-P11. Remove the wires aligned in the wire holder.
6-P12. Remove the screw (x2) and then remove the wire

holder.

6-P13. Remove the screw (x3) and then remove the main

PWB.

--> Go to Procedure (A) in page 13.

Wire holder

Screw

Screw

Main PWB

Main PWB

Main PWB

Screw

Screw

Screw

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 16/45)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

(A)

[Check the contact state between the drum and the
high voltage PWB] / [How to attach the CASE SPACER]

Execute the following when abnormal image (full-page solid
image or leak image) appears.

[Samples of the abnormal image]

[Check the contact state between the drum and the high

voltage PWB (Work from the machine inside)]

(A)-1.
Check if the leading edge of the drum ground springs (4
pcs.) is sufficiently inserted in the inner part of the resin
guide hole on the inner right side of the machine. (Refer
to the normal state in the photo to the right.)
If the leading edge contacts the wall around the hole like
the wrong state in the photo to the right, release its
contact using a flathead screw driver, and insert the
leading edge into the hole of the resin guide.

[Attachment of the CASE SPACER
(Work from the machine right side)]

Attach the CASE SPACER (302KV02E5_)(x4) to the
aperture of the guide behind the high voltage PWB by
following the procedures below. 連ｻｰﾋﾞｽﾌﾞﾘﾃﾝ No.2KV-

0004 (B296)

<CASE SPACER (302KV02E5_)>

(Inner right side of the machine)

(Machine right side)

(Leak image: Cyan and yellow

high voltage contact failure)

Drum ground spring (x4)

(Normal state)

(Wrong state)

Waste toner guide

Aperture (x4)

(Full-page solid image:

Cyan high voltage contact failure)

Leak mark

[Service Information] <Date> April 8, 2013

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Customer Services & Support Division (CSSD)

(Page 17/45)

(Page 18/45)

No.

Procedure

Illustration/Remarks

(A)

(A)-2. Insert the T-shape part of the CASE SPACER into

the aperture aslant.
(First, insert the X side of the T-shape.)

(A)-3. Attach the CASE SPACER so that the rib on the

bottom of the CASE SPACER can be inserted into
the groove of the aperture (on the upside of the
center spring).

(A)-4. Attach the CASE SPACER to the remaining section

(x3) as well.

X

Rib

[Aperture]

CASE SPACER

Groove

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 19/45)

No.

Procedure

Illustration/Remarks

7

<For MFPs only>
Detach the scanner unit with Document Processor.

(Details)
7-1. Close the RFID holder.
7-2. Remove the left and right pins by pushing the pins out

from inside while opening the top tray till the half way
of the opening angle. (After this procedure, the top
tray goes down and only the scanner unit opens.)

7-3. Release the hook (x4) and then remove the left and

right rails.

Rail

Rail

Hook

Rail

Top tray

Pin

Pin

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

7

7-4. Remove the spring (x2) from the left and right holders.

7-5. Remove the left and right holders from the scanner
unit.

(Note)
When reattaching the holders to the scanner unit,

assemble the parts so that the holders will be in
front of the triangle ribs of the ISU frame. (If the
holders are behind the triangle ribs, the scanner
unit cannot be closed.)

7-6. Release the hook (x4) and then remove the upper

middle cover.

Spring

Holder

Holder

Holder

Holder

[Attachment of the right holder]

(Normal) (Wrong)

Holder

Triangle ribs
Upper middle cover

Hook

Hook

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 20/45)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

7

7-7. Remove the CCD wire and the LCD wire from the wire

holder 1.

Remove the screw and then remove the wire holder 2

with DP wire/Operation wires/Ground wire/Motor wire.

7-8. Remove the spring from the right side hinge and then

pull out the pins.

7-9. Remove the scanner unit with Document Processor.

(Note)
Put the scanner unit by turning it over in order to
prevent damage of the wires after detaching.

(Machine inner right side)

電線ﾎﾙﾀﾞｰ

Scanner unit with DP

Spring

Pin

Pin

CCD wire

DP wire/Operation wires/Ground wire/
Motor wire (The wires are fixed in the wire
holder 2 by the band.)

LCD wire

Wire holder 1

Screw

Wire holder 2

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 21/45)

(Page 22/45)

No.

Procedure

Illustration/Remarks

8

Release each of the hooks (x4) and the claw. Then,
remove the top right cover and the top left cover.

--> For MFP model, go to the Procedure 9.
For printer model, go to the Procedure 11.

(Note)
When reattaching the top left cover and the top right cover
to MFP model, in addition to the hooks and the claw
above, attach the ribs and the hole to the ISU left and right
frames also. (The ribs and the hole are circled with red
dotted line in the figure.)

9

<For the MFPs only>
Remove the screw (x2) and then remove ISU right frame.
Remove the screw (x3) and then remove ISU left frame.
(One screw among the three screws is tightened behind
the spring.)

Top left cover
for MFP

(Top right cover for MFP) (Top right cover for Printer)

O indicate the hooks. (*) The location of each

cover is common.

Top right cover for MFP

(Top left cover for MFP) (Top left cover for Printer)

O indicate the hooks. (*) The location of each

cover is common.

Claw

Claw

Claw

Claw

Screw
Screw

ISU left frame
ISU right frame

Spring

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 23/45)

No.

Procedure

Illustration/Remarks

10

<For MFPs only>
Release the hook (x2) at the front side of the wire holder.
Also, release the wire holder by opening it from the claw
(x2) on the rear side to the arrow direction in the photo to
the right.

11

Disconnect the connector of the exit sensor wire
and then remove the wire from the aligning rib (x5) on the
top of the exit upper guide.

12

<For the MFPs>
Remove the screw (x3) and then remove the exit upper
guide.

<For the printers>
Remove the screw (x5) and then remove the exit upper
guide.

<Wire holder>
(Rear of this part)

Hook
Claw

Hook

Connector of the exit
sensor wire

Aligning ribs

Exit upper guide
(Top)

Exit upper guide

Screw
Screw

Screw

Screw for the printer model only

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 24/45)

No.

Procedure

Illustration/Remarks

13

Detach the fuser unit.

* These procedures are described in the Service

Manual 1-5-7 [(1) Detaching and refitting the fuser
unit].

(Details)
13-1. Remove the connector (x3).
13-2. Remove the screw (x2) and then remove the fuser
unit.

(Note)
Take care not to pinch the cables when refitting the fuser
unit.

14

Disconnect the connectors and the following FFC (YC23,
YC19, YC24, YC37, YC38, YC15, YC25, YC11, YC26,
YC12, YC30, YC28) from the engine PWB.

Connector

Connector

Fuser unit
Screw

Engine PWB

Engine PWB

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 25/45)

No.

Procedure

Illustration/Remarks

15

Remove the connector, screw and hook.
Remove the wire (white/black/red) from the wire aligning
ribs of the developer fan unit and then remove the
developer fan unit.

16

Remove the screw (x3), release the hook (x2). Then,
remove the fuser pressure drive unit.

(The wire of the fuser pressure drive unit is kept
connected with the toner motor holder even after
removing.)

Connector

Screw

Hook

Developer fan unit

Wire
aligning
ribs

(Rear of the developer fan unit)

Hook

Fuser pressure drive unit

Hook

Screw

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 26/45)

No.

Procedure

Illustration/Remarks

17

Release the both side fulcrum parts of the top tray by
tilting either the left or right frames outwards, and remove
the top tray forward.
(The left and right frames become movable after removing

the fuser pressure drive unit in the Procedure 16, and the
top tray can be removed without applying loads for the
fulcrum parts.)

(Note)
The shape of the fulcrum parts is same while the whole
shape of the top tray differs between the MFPs and printer
models.

18

Release the hook (x4) and then remove the exit lower
guide.

Exit lower guide

Hook

Top tray

Left and right frames

(Open to arrow direction.)

* The left and right side shapes of the

fulcrum parts of the machine/top tray are
symmetrical.

(Machine left side)

Y

X

<Fulcrum part>

X

Y

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

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(Page 27/45)

No.

Procedure

Illustration/Remarks

19

Release the hook (x3) and then remove the exit lower
housing.

Hook

Exit lower housing

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

20

Detach the toner container right guide.
20-1. Remove the inner tray switch wire, the USB wire

and the FFC wire from the hook shapes of the
toner container right guide at the machine right
frame. (FFC wire is for the Printer model only.)

20-2. Disconnect the connector from the toner container

sensor.

20-3. Remove the interlock switch fixed by the claw (x2).

20-4. Release the hook (x4) on the upside using the flat-

blade screw driver, and remove the toner container
detection holder by opening it in the arrow direction
as shown in the figure.

20-5. Remove the screw fixing the toner container right

guide.

(Right frame viewed from outside)

(Right frame viewed from inside)

Toner container detection holder

Hooks on the upside
：Hooks on the HOLDERJOINT in the

HOLDER JOINT ASSY.

ﾞ

USB wire

ﾞ

Inner tray switch wire

FFC wire

Interlock switch

Claw

Toner container
sensor

Connector

Screw

Toner container right guide

[Service Information] <Date> April 8, 2013

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(Page 28/45)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

20

20-6. Release the hook (x5) of the toner container right

guide.

20-7. Release the hooks A and B inside of the machine by

following the procedures below.

[Note]
Take care not to damage the hooks A and B during
this release process.

1) Release the hook A (x3) from the front side while
pushing the protrusion (1) of outside of the right
frame to the inner direction.
When releasing the hook, insert a flathead screw
driver with thin leading edge lengthwise into the
inner part of the section where the hooks are
fixed and then rotate the hook A
counterclockwise (Note1) to remove it. (Fig.1)

2) While pushing the protrusion (2) to the inner

direction, insert a flathead screw driver lengthwise
into the inner part of the section where the hook B
is fixed and then rotate the hook B clockwise
(Note1) to remove it. (Fig.2)

3) Pull the LEVER INTERLOCK of the rear side of
the toner container right guide forward and
remove the toner container right guide. (Fig.3)

(Note1)
The directions of rotating the hooks A and B are the one
from inside of the machine.
If technician stands at the machine right side, the rotating
direction becomes counter direction.
Rotate the hooks A and B in the arrow direction shown in
Fig.1 and Fig.2.

(Right frame viewed from outside)

* The arrows above indicate the direction for
pushing the protrusions in the Procedure 20-7.

(Right frame viewed from inside)

Fig.2

Square hole of
the right frame

Hook B

Protrusion (1)

Protrusion (2)

Hook

Hook

Toner container right guide

Hook A

(Front)

(Back)

Hook B

Fig.1

Square hole of
the right frame

Hook A

Fig.3

LEVER INTERLOCK

Toner container right guide

[Service Information] <Date> April 8, 2013

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(Page 29/45)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

(B)

[How to replace the HINGE LID R]

If the HINGE LID R is damaged on FS­C2026MFP/C2126MFP, replace the HINGE LID R with the
new one (302KV0254_: the part with material change).

※ ｻｰﾋﾞ

(B)-1. Remove the HOLDER JOINT ASSY, RATCHET

SHUTTER, HOLDER JOINT ASSY, the gear (X),
the rack and HINGE LID R fitted on the toner
container right guide.

(B)-2. Reattach the new HINGE LID R with the angle of

closing the top tray. (Fully rotate the HINGE
clockwise as shown in the figure to the right.)

(B)-3. Shift the rack to the HINGE side till the hole of the

new HINGE LID R is visible from the hole of the rack.
Hook the upside of the rack on the claw (x4) of the
toner container right guide and then reattach the rack.

(The shape to push the LEVER of the rack runs over
the rib attaching the HOLDER JOINT ASSY by the
shifting work. (Fig.4) This state should be kept until
the HOLDER JOINT ASSY. is reattached.
Even if the rack runs over the rib, it does not affect
the operation since it will be released by the HINGE
rotation or the rack's sliding operation.)

(B)-4. Reattach the gear (X) when the HINGE LID is at the

angle of closing the top tray and the rack is fully

shifted to the HINGE side.

After reattaching, check if the teeth of the gear (X)

are engaged in the teeth of the HINGE and of the

rack. (Fig.5)

--> Go to the next procedure.

<Toner container right guide>

Rack

New HINGE LID R

Hole

Shift the HINGE side

Shape pushing LEVER

HOLDER JOINT ASSY

HINGE LID R

Rack

Gear (X)

RATCHET SHUTTER

Fig.4

Part where the rack runs
over the rib.

Rack

(It is translucently
indicated in the figure.)

Gear (X)

Gear (X)

HINGE LID R

Rac

Fig.5

[Service Information] <Date> April 8, 2013

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(Page 30/45)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

(C)

[How to replace the RATCHET SHUTTER]

Replace the RATCHET SHUTTER with the new one
(302KV0250: The part with 1 or later as the last digit) in
order to improve the operability when fully opening the top
tray.

<New RATCHET SHUTTER>

(C)-1. If the HOLDER JOINT of HOLDER JOINT ASSY is

contaminated by toner, clean it or replace it with the

new one (302KV0251_).

Afterwards, reassemble the HOLDER JOINT ASSY

by following the procedures below.

1) Install the spring into the center shaft of the
HOLDER JOINT.

2) Insert the JOINT into the HOLDER JOINT while
aligning the keyhole of the JOINT with the
convex part of the center shaft of the HOLDER,
and rotate the JOINT to fix it. (Fig.6)

3) Check if the flanges of the JOINT pass over

upside of the ribs of the HOLDER JOINT by
rotating JOINT. Also, check if the opening shape
at the engaging rib of the JOINT is horizontal.

<Attachment of the RATCHET and the HOLDER JOINT

ASSY.>

(C)-2. Align the notch of the new RATCHET SHUTTER to

the bending part of the toner container right guide
and then install RATCHET. Also, engage the first
tooth of the new RATCHET and the first tooth of the
rack (first tooth from the machine front side).

(Fig.7)

(C)-3. Attach the HOLDER JOINT ASSY to the section

where the new RATCHET is installed in the
Procedure (C)-2. (Insert the both claws and both
protrusions of the HOLDER JOINT ASSY into the
holes of the toner container right guide.)

(C)-4. Check if only two teeth of the rack are visible from

the backside hole. (If three teeth or more are visible,
the part should be reassembled.)

(C)-5. Repeat the procedures (C)-2 to (C)-4 for the

remaining sections (x3).

(Note)
Execute (C)-2 and (C)-3 above when pushing the rack
to the HINGE LID R side.

A distinction rib was added
to the new part.

(Fig.7)

New RATCHET SHUTTER

HOLDER JOINT ASSY

(Note)

<HOLDER JOINT ASSY>

HOLDER JOINT
(302KV0251_)

Fig.6

<HOLDER JOINT

with the spring>

<JOINT>

Keyhole shape

Convex part

Insert

Lock JOINT's
position by
rotating it.

Flange

Flanges of JOINT should pass over
upside of the rib of HOLDER.

Rack

Positioning part (RATCHET's notch and
the guide's bending part)

Rack

New
RATCHET

Engage 1st
tooth each
other.

Protrusion

Claw

Claw

Protrusion

: Opening shape

Only 2
teeth of
the rack
are
visible.

JOINT

[Service Information] <Date> April 8, 2013

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Customer Services & Support Division (CSSD)

(Page 31/45)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

(D)

[How to replace the LEVER INTERLOCK]

If the message "REAR COVER OPEN" is frequently
displayed after slowly closing the top tray while the rear
cover is closed, replace the LEVER INTERLOCK with the
new one (302KV0252: 1 or later as the last digit).

<New LEVER INTERLOCK>

(D)-1. Remove the spring (Y).

(D)-2. Replace the LEVER INTERLOCK with the new one.

Hook the rib (x2) of the guide to the holes of the new
LEVER and insert the fulcrum shaft into the LEVER.

(D)-3. Hook the spring (Y) to the hook of the toner

container right guide and to the hole of the LEVER
INTERLOCK in the arrow direction as shown in the
figure to the right. (Refer to the normal and wrong
states.)

(D)-4. Check LEVER INTERLOCK can normally return

by pushing the rear edge of LEVER horizontally.

<Toner container right guide>

Distinction rib added to the
new LEVER

LEVER INTERLOCK

Spring (Y)

Rib

Fulcrum shaft

Rib

LEVER INTERLOCK

(Normal state) (Wrong state)

Spring (Y)

The spring should
not run over the
corner of the
guide.

[Service Information] <Date> April 8, 2013

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Customer Services & Support Division (CSSD)

(Page 32/45)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

21

Reattach the toner container right guide to the machine.
Then, reconnect and realign the connectors and the wires
that were removed in the Procedure 20-1 to 20-4.
Also, reattach the toner container detection holder.

After reattaching, check the following points.

1) Check if the HINGE LID R is at the same angle as the
one for closing the top tray.
(The rib of the HINGE LID R should not be higher than
the upside of the toner container right guide. Please
refer to the figure to the right.)

2) Check if two teeth of the rack are visible from every
JOINT section.

3) Check if the opening shape at the engaging rib of the
JOINT is horizontal as shown in the figure to the right.

HINGE LID R

Toner container
right guide

Correct Wrong

HINGE's rib

Upside of the toner container right guide

2 teeth of
the rack

JOINT

: Opening shape

<Angle of the opening shape>

(Other than 5150DN)

(Correct) (Wrong)

<Angle of the opening shape>

(5150DN only)

(Correct) (Wrong)

[Service Information] <Date> April 8, 2013

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(Page 33/45)

(Page 34/45)

No.

Procedure

Illustration/Remarks

21

4) Check if the actuator to switch the toner container
sensor contacts the front side of the toner container
detection holder after the toner container detection
holder with the hook (x8) was reattached.

(Right frame viewed from outside)

(Front side)

Toner container detection holder

The parts should contact.

Actuator to switch the toner container
sensor

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 35/45)

No.

Procedure

Illustration/Remarks

22

Detach the toner motor holder from the machine left side.
22-1. Remove the duplex motor wire connected to the

connector YC37 on the engine PWB from the
aligning ribs of the low side of the toner motor
holder.

22-2. Remove the FFC wire connected to the connector

YC12 on the engine PWB from the aligning rib of
the front side of the toner motor holder.

22-3. Remove the screw fixing the front side of the toner

motor holder.

(Left frame viewed from the machine left side)

Duplex motor

Toner motor holder

Aligning ribs

Screw

Aligning
rib

FFC wire

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

22

22-4. Disconnect the connector from the PWB of the

intermediate transfer drive unit and remove the
screw fixing the toner motor holder.

22-5. Release the hook (x6).

22-6. Open the toner motor holder to the machine left side

and then remove the ID sensor holder from inside
the toner motor holder.

22-7. Remove the toner motor holder.

22-8. Clean the jointing hole (x4) with dry cloth from the

machine left side.

Screw

Connector
Intermediate transfer drive unit

Toner motor holder

Toner motor holder

O indicates 6 hooks.

ID sensor holder

Jointing holes

[Service Information] <Date> April 8, 2013

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(Page 36/45)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

(E)

[How to replace the HINGE LID L]

Replace the HINGE LID L with the new one (302KV0253_:
the parts changing its material) by following the
procedures below if the HINGE of FS­C2026MFP/C2126MFP is damaged.

(市場供給品は全て新材料品)

(E)-1. Remove the screw and release the hook (x9).

Then, remove the toner container left guide from
the left frame.

(E)-2. Remove the old left hinge gear and the gear (X)

from the toner container left guide.

(E)-3. Install the new left hinge gear at the angle for

closing the top tray. (It contacts the rib of the toner
container left guide at the state of the right figure.)

(E)-4. Slide the rack at the toner container left guide

backward (the left hinge gear side).

(E)-5. Rotate the gear (Y) clockwise by one tooth.

* Confirm that there is space of approx. 3 mm

between the rib of the guide and the claw of the

rack lower part.
(E)-6. Refit the gear (X).
(E)-7. Refit the toner container left guide to the left frame.

O indicates 9 hooks.

HINGE LID L

Gear (X)

Gear (Y)

About 3mm

Rack

Screw

Toner container left guide

HINGE LID L

[Service Information] <Date> April 8, 2013

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(Page 37/45)

(Page 38/45)

No.

Procedure

Illustration/Remarks

(E)

(E)-8. Check if the rib edge of the rack is invisible from

the aperture of the left frame after reassembling.

(If it is visible, the angle of the HINGE LID L is not

same as the state when closing the top tray. In

this case, reassemble the parts after checking the

toner container left guide.)

Left frame

(Normal) (Wrong)
<Rack>

Rib edge

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 39/45)

<Joint part>

CAM

Groove

Groove

No.

Procedure

Illustration/Remarks

(F)

[How to replace the CAM TONER SUPPLY]

When the toner can be supplied and the message for
instructing the toner replacement frequently appears due
to the engaging failure between the toner motor joint at the
machine left side and the joint gear of the toner container,
replace 4 pcs of CAM TONER SUPPLY with the new parts
(302KV0246: 1 or later of the last digit parts number) by
the following procedures.

(F)-1. Remove 4 pcs. of the old CAM TONER SUPPLY

from the toner motor holder.

(F)-2. Attach the new CAM TONER SUPLY on the toner

motor joint by inserting the claw (x2) into the
grooves of the guide.

(F)-3. Check if the toner motor joint does not idle by

rotating. (At that time, the convex part of CAM faces
the lower right direction.)

(F)-4. Reattach the toner motor holder by tightening the

screw (x2) and hooking the hook (x6).

<Toner motor holder>

(Left frame side)

(View from backside)

[Attachment]

CAM TONER SUPPLY

Claw

Claw

Claw

Claw

CAM's convex part

(Normal state is in the
photo on the next
page.)

Toner motor joint

(Different shape

according to the
model and spec)

<New CAM TONER SUPPLY>

The edge of the new
part is cut for
distinction.

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

(F)

[Note]

Check the following points when refitting the toner motor
holder.

1) Check all convex parts of the cam at the toner motor

joint face the lower right at the angle of the HINGE LID
L at the state of closing the top tray. (Please refer to
the figure.)

2) Check if all hooks (x6) of the toner motor holder are

surely hooked the left frame.
(Note)

If the hook is insufficiently hooked, toner supply failure
might occur.

3) Check if the film (x2) affixed at the upside of the

engine PWB are not pinched between the toner motor
holder and the left frame.

2 films
Engine PWB

Toner motor holder

O indicates hooks.

Toner motor holder

Convex part of
CAM at the toner motor joint

HINGE LID L
(Angle when the top tray
is closed.)

Normal

Wrong

[Service Information] <Date> April 8, 2013

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(Page 40/45)

(Page 41/45)

No.

Procedure

Illustration/Remarks

(F)

4) Check if the film to clean the ID sensor installed inside

of the toner motor holder does not twist at the aligning
rib. Then, slide the switch of the ID sensor back and
forth to see if it be can be normally slid.

23

Reassemble all parts and the unit detached in the reverse
order of the disassembly.

24

After reassembling, affix the LABEL SET ISU to the right
holder of the scanner unit if necessary.

<LABEL SET ISU (302KW3404_)>

* This is the label to clearly indicate the scanner unit's

lock position when the top tray is fully opened.

(The lock position is where the corner of the triangle

shape of the right holder comes to the engraving on
the right upper cover.)

<Procedures>

1) Open the top tray.

2) Clean the triangle shape of the fulcrum part of the

scanner unit's right holder with alcohol.

3) Affix the LABEL SET ISU according to the alignments

shown in the figure.

[Alignments]

Engraving to
indicate the
lock position
when opening
the top tray

Right holder

Align to the rib

Rib

Align to the edge of the holder

0.5mm

0.5mm

LABEL SET ISU
(302KW3404_)

ID guide

Switch of the ID sensor

Film to clean ID
sensor

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 42/45)

No.

Procedure

Illustration /Remark

1

Remove the cassette.

2

Release the hook (x4) indicated by the
triangle engravings and remove the cover
from the cassette right rear side.

3

Release the hook (x2) and remove the
bottom plate from the side of the hooks.

Cassette

250-sheets cassette

Hook

Cover

Bottom plate

Hook

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

G: [How to attach the new STOPPER HOOK and the SPRING STOPPER HOOK only for the machine with
250 sheets cassette]

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 43/45)

No.

Procedure

Illustration /Remark

4

Lift up the center hook using a flathead
screwdriver and remove the stop ring in
the direction of the arrow as shown in the
figure.

5

Pull out the shaft and remove the old
STOPPER HOOK.

250-sheets cassette

<Stop ring>

Lift up the center hook

Shaft

(Cassette rear side)

Old STOPPER HOOK

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

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(Page 44/45)

No.

Procedure

Illustration /Remark

6

Attach the SPRING STOPPER HOOK
(No.4) to the new STOPPER HOOK
(No.3). At that time, put the edge of the
SPRING (hooking shape) on the bottom
side of the new STOPPER.

<New STOPPER HOOK ASSY>

7

Attach the new STOPPER HOOK ASSY
to the cassette rear side.
At that time, put the edge of the SPRING
on the cassette’s base.

8

Reinsert the shaft removed in the Step 5
and fix the new STOPPER HOOK ASSY.

Note the following points when reinserting
the shaft.

1) Confirm that the gear attached to the

shaft’s right edge is engaged with the
bottom plate drive gear.

(Backside of the left figure:

Bottom)

SPRING STOPPER HOOK (No.4)

Put the edge of the SPRING.

New STOPPER HOOK
(No.3)

New STOPPER HOOK ASSY

Put the edge of the SPRING on the base.

Gear Bottom plate drive gear

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 45/45)

No.

Procedure

Illustration /Remark

8

2) Pass the shaft over the ground spring.

3) Reinsert the shaft’s left end (oval

shape) into the plate’s square hole
while aligning it to its directions.

9

Reassemble other parts in the reverse
order of disassembly.

Ground spring

Shaft

New STOPPER HOOK ASSY

Plate square hole
(It is located sideward.)

<Shaft>

Left end (Oval shape)

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)