Kyocera FS-C5150, FS-C2026, FS-5250, FS-2126MFP ServiceBulletin 2KT-0019-D012 CSSD 1

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Subject

Information on the Replacement of the Parts

(1. Measures against the Abnormal Image

2. Improvement of the Top Tray’s operability and Prevention of the Hinge
Gear Damage

3. Measures against Toner Supply Failure

4. Measures against the Display Failure of REAR COVER Opening

5. Measures against the J0501 in 250 Sheets Cassette)

Model l:

FS-C5150DN, FS-C5250DN, FS-C2026MFP, FS-C2126MFP,
FS-C2026MFP+, FS-C2126MFP+, FS-C2526MFP, FS-C2626MFP

No.

Phenomenon for which the

measures are recommended

this time

Corrective Parts

Service Bulletin

No.

Product

month of

implement

ation

Procedure

No.*

1

Measures against the
abnormal image
(Full-page solid image or
leak image)

CASE SPACER (302KV02E5_)

--- 4 pcs.

SB-2KV-0004­B296
(Revised Issue

1 or later)

Nov. 2011

(A)

2

Improvement of the top tray’s
operability and prevention of
the hinge gear damage
(The hinge gear’s damage

is applied to a part of

FS-C2026MFP/C2126MFP

(Note1).)

<Improvement of the top tray’s
operability>

RATCHET SHUTTER
(302KV02501)

--- 4 pcs. (Note2)

SB-2KT-0020­D014

Feb. 2013

(C)

<Prevention of the hinge gear

damage>

HINGE LID R (302KV02542)

--- 1 pc.
HINGE LID L (302KV02532)

--- 1 pc.

Sep.

2010-Dec.

2010

(B)
(E)

3

Measures against the toner
supply failure (Frequent
display of the toner
replacement message)

CAM TONER SUPPLY
(302KV02461)

--- 4 pcs.

SB-2KT-0021­D022

Feb. 2013

(F)

4

Measures against the display
failure of REAR COVER
opening

LEVER INTERLOCK (302KV02521)

--- 1 pc.

SB-2KT-0015­C238

July 2012­Aug. 2012

(D)

5

Measures against J0501 in
250 sheets cassette

STOPPER HOOK (302KT09111)

--- 1 pc.
SPRING STOPPER HOOK
(302KT09170) --- 1 pc.

SB-2KT-0022­D027

Feb. 2013

(G)

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

Topic

Please find the procedure how to replace the parts with the corrective parts for the following phenomena 1 to 5.
To perform other corrective measures at the same time is recommended when executing the field measure for the
phenomenon described below.

It is recommended to watch the video showing the procedure => Improvement-KIT installation procedure

(Notes) Please refer to the <table.1> below for the corrective parts and the Service Bulletin No. of the respective
phenomena.
To solve several issues, we have created a modification kit containing the parts in the <table.2>.
The Item code of each modification kit is described in the <table.3>. (Each country has a different item code!)
All latest hardware updates since January are implemented in this kit.
We do not recommend ordering the modification kit in every case, but the price for the kit will be lower than the
separate parts together which makes the purchase more convenient.

<Table.1>

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 2/45)

Item Number

Description

Qty.

302KV02461

CAM TONER SUPPLY

4

302KV02501

RATCHET SHUTTER

4

302KV02542

HINGE LID R

1

302KV02E50

CASE SPACER

4

302KV02532

HINGE LID L

1

302KT09111

STOPPER HOOK

1

302KT09170

SPRING STOPPER HOOK

1

302KV02170

GUIDE TOP L

1

302KV02521

LEVER INTERLOCK

1

302KW34040

LABEL SET ISU

1

Material Number

in SAP

Material
Number

in AS-400

Material Description

870LCKIT2KV1AT

GEMINI MODIFICATION KIT FOR AUSTRIA

870LCKIT2KV1BE

302KV1BE

GEMINI MODIFICATION KIT FOR BELGIUM

870LCKIT2KV1CH

302KV1CH

GEMINI MODIFICATION KIT FOR SWITZERLAND

870LCKIT2KV1DE

GEMINI MODIFICATION KIT FOR GERMANY

870LCKIT2KV1DK

GEMINI MODIFICATION KIT FOR DENMARK

870LCKIT2KV1ES

GEMINI MODIFICATION KIT FOR SPAIN

870LCKIT2KV1FI

GEMINI MODIFICATION KIT FOR FINLAND

870LCKIT2KV1FR

GEMINI MODIFICATION KIT FOR FRANCE

870LCKIT2KV1GB

GEMINI MODIFICATION KIT FOR UNITED KINGD

870LCKIT2KV1IT

GEMINI MODIFICATION KIT FOR ITALY

870LCKIT2KV1NL

302KV1NL

GEMINI MODIFICATION KIT FOR NETHERLANDS

870LCKIT2KV1NO

GEMINI MODIFICATION KIT FOR NORWAY

870LCKIT2KV1PT

302KV1PT

GEMINI MODIFICATION KIT FOR PORTUGAL

870LCKIT2KV1SE

GEMINI MODIFICATION KIT FOR SWEDEN

870LCKIT2KV1ZA

302KV1ZA

GEMINI MODIFICATION KIT FOR SOUTH AFRICA

870LCKIT2KV1RU

302KV1RU

GEMINI MODIFICATION KIT FOR RUSSIA

870LCKIT2KV100

GEMINI MODIFICATION KIT FOR INT. SALES

870LCKIT2KV130

GEMINI MODIFICATION KIT FOR OLIVETTI

870LCKIT2KV120

GEMINI MODIFICATION KIT FOR TA GmbH

 For details, please refer to SB-2KT-0021-D022.

 For details, please refer to SB-2KT-0020-D014.

 For details, please refer to SB-2KT-0015-C238.

 For details, please refer to SB-2KT-0022-D027.

 For details, please refer to SB-2KT-0022-D027.

 For details, please refer to SB-2KT-0007-B380.

 For details, please refer to SB-2KT-0007-B380.

 For details, please refer to SB-2KT-0004-B296.

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

(Note 1) The measures against the hinge gear damage have been implemented during the mass production of the FS-

C2026MFP/C2126MFP, and since the first production of other models by improving the strength due to the material change.
As for the machines without the measures, please refer to the serial number table on the next page.
However, even on the machines with the measures, “Hinge” might be bent by the stress applied by toner shutter function. If so,
it is recommended to exchange “Hinge” at the same time with modifying the other parts.
(Note 2) The HOLDER JOINT attached with the CAM TONER SUPPLY might be contaminated by toner.
When replacing the CAM TONER SUPPLY, please clean the HOLDER JOINT or replace it with the new parts (4 pcs. of
302KV0251X).
The GUIDE TOP L (302KV02170) might also have been contaminated. In this case, it is recommended to exchange this part at
the same time.

(Note 3) After the relevant parts were replaced (after the modification kit was applied), please make sure to update the firmware
to the latest version.

<Table.2> Contents of the modification kit

*” LABEL SET ISU” is just a sticker which makes the opening position of top cover in MFP model more visible.
<Table.3> Item code of the modification kit

Customer Services & Support Division (CSSD)

KYOCERA Document Solutions Europe

(Page 3/45)

FS-C2026MFP

KDE

Olivetti

UTAX

1102KW3NL0

1102KW3LV0

1102KW3UT0

Q5A0500001to
Q5A0Z03378

N730900001 to
N730Z00250

Q880600001 to
Q880Z01276

FS-C2126MFP

KDE

Olivetti

UTAX

1102KX3NL0

1102KX3LV0

1102KX3UT0

Q5E0500001 to
Q5E0Z06121

N740900001 to
N740Z00260

Q890600001 to
Q890Z04602

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

[No.2: Machines with possible hinge gear damage] (Note 1 on the page 1)

*How to know the product month from serial number of machine:

For example, FS-C2026MFP S/N: Q5A0500001),

-First 3 digits ("QA5" in the example above) indicate the model code.

-Next 2 digits ("05" in the example above) indicate the product month.
("0" means year 2010, "5" means May. X=October; Y=November; Z=December)

-Next 5 digits ("00001" in the example above) are just specified numbers.

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

The Procedure 1 for the MFPs differs from the one for
printer models.
Go to the Procedure M1 below for the MFPs, and to
Procedure P1 for the printers.

M1

[Procedures for the MFPs]
Detach the rear upper cover, right upper cover, left upper
cover and front cover.

* These procedures are described in the Service

Manual 1-5-2 [Outer covers] (1).

(Details)
M1-1. Open the paper conveying unit.
M1-2. Release the hook and then remove the IF cover.

M1-3. Remove the screw (x2). Then, remove the rear

upper cover.

M1-4. Pull the top tray lever and open the top tray.
M1-5. Release the hook (x2). Slide the right upper cover

backward and then remove it.

Hook

IF cover

Paper
conveying
unit

Screws

Rear upper cover

Right upper
cover

Top tray lever

Top tray

Hook

Hook

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 4/45)

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No.

Procedure

Illustration/Remarks

M1

M1-6. Release the hook. Slide the left upper cover

backward and then remove it.

M1-7. Release the hook (hook A x2; hook B x3). Then,

remove the front cover.

--> Go to Procedure 2 in page 3.

P1

[Procedure for the printers]
Detach the top cover.

* These procedures are described in the

Service Manual 1-5-2 [Outer covers] (1).
(Details)
P1-1. Open the paper conveying unit.
P1-2. Release the hook and then remove the IF cover.

Left upper cover

Hook

Front cover

Hook
B

Hook A

Hook

IF cover

Paper
conveying
unit

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 6/45)

No.

Procedure

Illustration/Remarks

P1-3. Remove the screw (x2).

P1

P1-4. Open the top tray.

P1-5. Remove the screw (x2).
P1-6. Release the hook (x2) and then remove the top
cover.

--> Go to the following Procedure 2.

2

Detach the right rear cover, right cover and right lower
cover.

* These procedures are described in the Service

Manual 1-5-2 [Outer covers] (2).

(Details)
2-1. Slide the power source cover backward and then

remove it.

Power source cover

Screw

Screw

Screw

Screw

Screw

Top cover

Screw

Hook

Hook

Top tray

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 7/45)

No.

Procedure

Illustration/Remarks

2-2. Remove the screw.
2-3. Release four hooks. Slide the right rear cover

backward and then remove it.

Right rear
cover

Screw

Hooks

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

Customer Services & Support Division (CSSD)

KYOCERA Document Solutions Europe

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

2

2-4. Open the memory cover and then remove it.

2-5. Open the waste toner cover.
2-6. Push the lock release button and then remove the

waste toner box.
(Close the cap of the waste toner box.)

2-7. Open the MP tray.
2-8. Release the hook (hook A x1 → B x1→ C x2).

Slide the right cover forward and then remove it.

2-9. Remove the waste toner cover.

Memory cover
Lock release button

Waste toner
cover

Waste toner box

Waste toner cover
Right cover

Hook A

Hook C

Hook B

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 8/45)

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No.

Procedure

Illustration/Remarks

2

2-10. Release the hook. Slide the right lower cover

forward and then remove it.

3

Detach the left rear cover, left cover and left lower cover.

* These procedures are described in the Service

Manual 1-5-2 [Outer covers] (3).

(Details)
3-1. Release the hook. Slide the left rear cover upward

and then remove it.

3-2. Release the hook A(x2) and then release the hook B

(x2) while twisting the left cover clockwise.

Then, remove the left cover.

Left rear cover

Left rear
cover

Hook
Right lower cover

Hook

Hook A

Hook B
Left cover

Hook A

Hook B

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 10/45)

No.

Procedure

Illustration/Remarks

3

3-3. Remove the screw.
3-4. Release the hook (hook A → B → C) and then

remove the left lower cover.

3-5. Close the MP tray.

4

Detach the toner containers, the intermediate transfer units
and the drum units.

* These procedures are described in the Service

Manual 1-5-6 [(1) Detaching and refitting the
intermediate transfer unit] (3) and 1-5-5 [(1)
Detaching and refitting the drum unit].

(Details)
4-1. Remove toner containers (K, M, C, Y).

4-2. Slide the container guide forward and then remove it.

4-3. Open the RFID holder.

Toner containers
(K, M, C, Y)

RFID holder

Container guide

Left lower cover
Screw

Hook A

Hook C

Hook B

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

4

4-4. Slide the shutter forward and close the toner inlet.
4-5. Remove the screw.

4-6. Remove the intermediate transfer unit.

4-7. Remove the drum units (K, M, C, Y).

4-8. Pinch the lever of the developing unit.
4-9. Remove the developer units (K, M, C, Y)

[Note]
Please note that the machine should not be pushed
backward after removing the units from the machine
in the Procedures 4-6 to 4-9.

Shutter

Screw

Intermediate
transfer unit

Drum unit
(K, M, C, Y)

Lever

Developing unit
(K, M, C, Y)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 11/45)

(Page 12/45)

No.

Procedure

Illustration/Remarks

5

Detach the high voltage PWB.

(Details)
5-1. Remove the screw.
5-2. Release the hook (x4) of the upside of the PWB

circled with red in the right figure and slant the upside
of the high voltage PWB like opening it, and then
remove the FFC.

5-3. After the high voltage PWB is tilted till 90 degrees,

pull it out toward the machine right side. (Note)

(Note) If trying to pull out the PWB on the way of

slanting till 90 degrees, the hooks securing the
PWB’s low side might be damaged. (The
hooks are circled with black in the figure to the
right.)

6

Detach the main PWB.
* These procedures are described in the Service Manual 1-

5-8 [(3) Detaching and refitting the main PWB].

(Details)
<For the machine with FAX>
6-1. Remove the screw (x2) and then remove the FAX

control PWB.

<For the machine with the hard disk or the network

interface card>

6-1. Remove the pin (x2) and then pull out the hard disk or

the network interface card.

* As for the machine without FAX, go to

the Procedure 6-2.

(Machine with FAX)

Screw

FAX control PWB
HVU PWB

FFC

Hook

Hook

Screw

(Machine with the hard disk or the

network interface card)

Pin
Hard disk

Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

6

6-2. Remove the screw (x3) and then remove the power

source shield.

(Note) The screws A and B are different.

Please do not mix them up when refitting.

6-3. Pick up the hook A ant then open the fan bracket (the

bracket*).

6-4. Release the hook B and slide the fan plate (the

plate*). Release the remaining the hook (x3) and then
remove it.

* The part names in the Procedure 6-3 and 6-4 are

described as “Bracket” and “Plate” in the Service
Manual for the printer model. (The fan is not used.)

6-5. Remove the screw and then remove the fuser wire

cover.

6-6. Remove the cap.

Power source
shield

Screw A

Screw A

Screw B

Fan plate

Fan bracket

Hook

Hook

Hook

Hook B

Hook A

Fuser wire cover

Screw

Cap

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page 13/45)

Service Bulletin Ref. No. 2KT-0019 (D012)

No.

Procedure

Illustration/Remarks

6

(For the MFP model)
6-7. Remove the screw (x5) and then remove the

controller shield.
(For the Printer model)
6-7. Remove the screw (x4) and then remove the

controller shield.

6-8. Remove the connector (YC41) of the controller fan

motor.

(The Procedure 6-8 is unnecessary for the printer

model without the fan.)

6-9. Open the fan bracket (bracket) and then remove it.

(The procedure afterwards differs between the MFPs and

printers.
For the MFP model, go to the Procedure 6-M10 below,
For the Printer model, go to Procedure 6-P10 on the page

12.)

[For the MFPs]
6-M10. Remove the connectors YC15, YC37, YC40, YC38,

YC39 and YC42 from the main PWB.

Controller shield

Screw
(MFP only)

Screw

Screw

Main PWB

YC15

YC37

YC40

YC38

YC39

YC42

Fan bracket

Connector
(YC41)

[Service Information] <Date> April 8, 2013

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

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