ECOSYS FS-1020MFP
ECOSYS FS-1220MFP
ECOSYS FS-1120MFP
ECOSYS FS-1320MFP
ECOSYS FS-1025MFP
ECOSYS FS-1125MFP
ECOSYS FS-1325MFP
SERVICE
MANUAL
Published in March 2013
842M7111
2M7SM0611
Rev.1
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE
OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
It may be illegal to dispose of this battery into the municipal waste stream. Check with your
local solid waste officials for details in your area for proper disposal.
ATTENTION
IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE
DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES
INSTRUCTIONS DONNEES.
Il peut être illégal de jeter les batteries dans des eaux d’égout municipales. Vérifiez avec les
fonctionnaires municipaux de votre région pour les détails concernant des déchets solides
et une mise au rebut appropriée.
Notation of products in the manual
For the purpose of this service manual, products are identified by print speed at A4/Letter
modes.
Ecosys FS-1020MFP: 3 in1 model by 20/21 ppm (without FAX and document processor)
Ecosys FS-1220MFP:3 in1 model by 20/21 ppm (without FAX and document processor)
Ecosys FS-1120MFP: 4 in1 model by 20/21 ppm (with FAX)
Ecosys FS-1320MFP:4 in1 model by 20/21 ppm (with FAX)
Ecosys FS-1025MFP: 3 in1 model by 25/26 ppm (without FAX)
Ecosys FS-1125MFP: 4 in1 model by 25/26 ppm (with FAX)
Ecosys FS-1325MFP:4 in1 model by 25/26 ppm (with FAX)
Revision history
Revision Date Replaced pages Remarks
1 March 29, 2013 Contents, 1-1-4,1-1-9,1-2-6 to1-2-9,1-3-3,
1-3-4,1-3-7,1-3-11,1-3-15 to 1-3-20,1-4-1 to 1-4-3,
1-4-6 to1-4-8,1-4-10 to 1-4-15,1-4-18,1-4-22,1-4-25,
1-5-22,1-5-25,1-5-30,1-5-31,1-6-1 to 1-6-6,
2-1-1,2-1-6,,2-1-13,2-1-15,2-2-4,2-2-5,2-3-4,2-3-5,
2-3-11,2-3-17,2-4-17,2-4-18,2-4-21,2-4-22
-
This page is intentionally left blank.
Safety precautions
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.
Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect com-
pliance with warning messages using this symbol.
Symbols
The triangle ( ) symbol indicates a warning including danger and caution. The specific point of attention is
shown inside the symbol.
General warning. Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action. Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required. Remove the power plug from the wall outlet.
Always ground the copier.
1. Installation Precautions
WARNING
• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check that
it is adequate for the rated current......................................................................................................
• Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes, lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the proper
authorities...........................................................................................................................................
CAUTION:
• Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury..........
• Do not install the copier in a humid or dusty place. This may cause fire or electric shock..................
• Do not install the copier near a radiator, heater, other heat source or near flammable material. This
may cause fire....................................................................................................................................
• Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ............
• Always handle the machine by the correct locations when moving it. .................................................
• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ..............................................................
• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally
ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately.
If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical atten-
tion. .....................................................................................................................................................
• Advice customers that they must always follow the safety warnings and precautions in the copier’s
instruction handbook. .........................................................................................................................
2. Precautions for Maintenance
WARNING
• Always remove the power plug from the wall outlet before starting machine disassembly. ................
• Always follow the procedures for maintenance described in the service manual and other related
brochures. ..........................................................................................................................................
• Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. ........................................................................................................................
• Always use parts having the correct specifications. ............................................................................
• Always use the thermostat or thermal fuse specified in the service manual or other related brochure
when replacing them. Using a piece of wire, for example, could lead to fire or other serious acci-
dent. ...................................................................................................................................................
• When the service manual or other serious brochure specifies a distance or gap for installation of a
part, always use the correct scale and measure carefully. ..................................................................
• Always check that the copier is correctly connected to an outlet with a ground connection. ...............
• Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it
is dirty, clean it to remove the risk of fire or electric shock. .................................................................
• Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may
damage eyesight. ...............................................................................................................................
• Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ...............................................................................................................
CAUTION
• Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are safely
secured so they will not be caught in rotating sections. ......................................................................
• Use utmost caution when working on a powered machine. Keep away from chains and belts. ..........
• Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
• Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ...........................................................................................................
• Do not remove the ozone filter, if any, from the copier except for routine replacement. ......................
• Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. ........................................................................................................
• Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. ................................................................................................
• Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ..........
• Remove toner completely from electronic components. .....................................................................
• Run wire harnesses carefully so that wires will not be trapped or damaged. ......................................
• After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. .......................................................................................................
• Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. .......................................
• Handle greases and solvents with care by following the instructions below: ......................................
· Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
· Ventilate the room well while using grease or solvents.
· Allow applied solvents to evaporate completely before refitting the covers or turning the power
switch on.
· Always wash hands afterwards.
• Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. ...........................................................................................................................
• Should smoke be seen coming from the copier, remove the power plug from the wall outlet immedi-
ately. ...................................................................................................................................................
3. Miscellaneous
WARNING
• Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than the
specified refiner; it may generate toxic gas. ........................................................................................
• Keep the machine away from flammable liquids, gases, and aerosols. A fire or an electric shock
might occur. ........................................................................................................................................
This page is intentionally left blank.
2M4/2M5/2M6/2M7
CONTENTS
1-1 Specifications
1-1-1 Specifications ........................................................................................................................ 1-1-1
1-1-2 Parts names ........................................................................................................................ 1-1-10
(1) Machine .......................................................................................................................... 1-1-10
(2) Operation panel .............................................................................................................. 1-1-12
1-1-3 Machine cross section ......................................................................................................... 1-1-13
(1) 20/21 ppm Model............................................................................................................ 1-1-13
(2) 25/26 ppm Model............................................................................................................ 1-1-14
(3) ISU/DP Section............................................................................................................... 1-1-15
1-2 Installation
1-2-1 Installation environment......................................................................................................... 1-2-1
1-2-2 Unpacking and installation..................................................................................................... 1-2-3
(1) Installation procedure .......................................................................................................1-2-3
1-3 Service Mode
1-3-1 Service mode......................................................................................................................... 1-3-1
(1) Executing a Service mode................................................................................................ 1-3-1
(2) Operation Method............................................................................................................. 1-3-2
1-3-2 Maintenance menu .............................................................................................................. 1-3-19
(1) Items for various settings................................................................................................ 1-3-21
(2) Service package ............................................................................................................. 1-3-23
1-4 Troubleshooting
1-4-1 Paper misfeed detection ........................................................................................................ 1-4-1
(1) Paper misfeed indication .................................................................................................. 1-4-1
(2) Paper misfeed detection condition ................................................................................... 1-4-2
1-4-2 Self-diagnostic function ......................................................................................................... 1-4-5
(1) Self-diagnostic function .................................................................................................... 1-4-5
(2) Self diagnostic codes........................................................................................................ 1-4-6
1-4-3 Image formation problems ................................................................................................... 1-4-10
(1) No image appears (entirely white).................................................................................. 1-4-11
(2) No image appears (entirely black).................................................................................. 1-4-11
(3) Part of image is missing. ................................................................................................ 1-4-12
(4) Gray background. ........................................................................................................... 1-4-12
(5) White streaks are printed vertically................................................................................. 1-4-13
(6) Black streaks are printed vertically. ................................................................................ 1-4-13
(7) White or black streaks are printed horizontally............................................................... 1-4-13
(8) Spots are printed.Printing incomplete or out of position ................................................. 1-4-14
(9) Printing incomplete or out of position ............................................................................. 1-4-14
(10) Paper is wrinkled. ...........................................................................................................1-4-14
(11) Offset occurs. .................................................................................................................1-4-15
(12) Fusing is loose................................................................................................................ 1-4-15
(13) Faint or blurred printing .................................................................................................. 1-4-15
(14) Dirt on the top edge or back of the paper. ...................................................................... 1-4-16
(15) Image center does not align with the original center. ..................................................... 1-4-16
(16) Unevenly repeating horizontal streaks in the printed objects.
Spots in the printed objects ........................................................................................... 1-4-16
1-4-4 Electric problems ................................................................................................................. 1-4-17
2M4/2M5/2M6/2M7-1
1-4-5 Mechanical problems........................................................................................................... 1-4-20
1-4-6 Error Messages ................................................................................................................... 1-4-22
1-4-7 Send error list ...................................................................................................................... 1-4-27
1-4-8 Error codes ..........................................................................................................................1-4-28
(1) Error code....................................................................................................................... 1-4-28
(2) Table of general classification ........................................................................................ 1-4-29
(2-1) U004XX error code table: Interrupted phase B ..................................................... 1-4-32
(2-2) U006XX error code table: Problems with the unit ................................................. 1-4-33
(2-3) U008XX error code table: Page transmission error............................................... 1-4-33
(2-4) U009XX error code table: Page reception error .................................................... 1-4-33
(2-5) U010XX error code table: G3 transmission........................................................... 1-4-34
(2-6) U011XX error code table: G3 reception ................................................................ 1-4-36
(2-7) U017XX error code table: V.34 transmission ........................................................ 1-4-37
(2-8) U018XX error code table: V.34 reception.............................................................. 1-4-38
(2-9) U023XX error code table: Relay command abnormal reception ........................... 1-4-38
(2-10) U044XX error code table: Encrypted transmission ............................................... 1-4-38
1-5 Assembly and disassembly
1-5-1 Precautions for assembly and disassembly........................................................................... 1-5-1
(1) Precautions....................................................................................................................... 1-5-1
(2) Drum................................................................................................................................. 1-5-1
(3) Toner ................................................................................................................................ 1-5-1
(4) How to tell a genuine Kyocera toner container................................................................. 1-5-2
1-5-2 Outer covers .......................................................................................................................... 1-5-3
(1) Detaching and refitting the right upper cover and Rear upper cover R ............................ 1-5-3
(2) Detaching and refitting the Left upper cover and Rear upper cover L.............................. 1-5-4
(3) Detaching and refitting the Right cover ............................................................................ 1-5-5
(4) Detaching and refitting the Left cover............................................................................... 1-5-6
(5) Detaching and refitting the Top cover............................................................................... 1-5-7
1-5-3 Optical section ..................................................................................................................... 1-5-10
(1) Detaching and refitting the scanner unit ......................................................................... 1-5-10
(2) Detaching and refitting the laser scanner unit ................................................................ 1-5-15
1-5-4 Fuser section ....................................................................................................................... 1-5-17
(1) Detaching and refitting the fuser unit.............................................................................. 1-5-17
1-5-5 PWBs................................................................................................................................... 1-5-18
(1) Detaching and refitting the main PWB............................................................................ 1-5-18
(2) Detaching and refitting the high voltage PWB, power source PWB and
FAX PWB (4 in 1 model only)......................................................................................... 1-5-21
1-5-6 Document processor (4 in 1 20/21,25/26 ppm model, 3 in 1 25/26 ppm model only) .........1-5-25
(1) Detaching and refitting the Document processor ........................................................... 1-5-25
(2) Detaching and refitting the DP forward roller and DP paper feed roller ......................... 1-5-27
(3) Detaching and refitting the DP Separation pad .............................................................. 1-5-29
1-5-7 Others .................................................................................................................................. 1-5-30
(1) Detaching and refitting the Main motor unit.................................................................... 1-5-30
(2) Direction of installing the principal fan motor.................................................................. 1-5-36
1-6 Requirements on PWB Replacement
1-6-1 Upgrading the firmware ......................................................................................................... 1-6-1
1-6-2 Remarks on main PWB replacement..................................................................................... 1-6-6
2M4/2M5/2M6/2M7
2-1 Mechanical Construction
2-1-1 Paper feed/ conveying section .............................................................................................. 2-1-1
(1) Cassette paper feed/ paper conveying section ................................................................ 2-1-1
(2) Manual feed section (25/26 ppm model only)................................................................... 2-1-2
2-1-2 Drum section ......................................................................................................................... 2-1-4
2-1-3 Developer section .................................................................................................................. 2-1-5
2-1-4 Optical section ....................................................................................................................... 2-1-6
(1) Scanner unit ..................................................................................................................... 2-1-6
(2) Laser scanner section ...................................................................................................... 2-1-7
2-1-5 Transfer/Separation section ................................................................................................2-1-10
2-1-6 Fuser section ....................................................................................................................... 2-1-11
2-1-7 Duplex conveying/Eject section ........................................................................................... 2-1-13
2-1-8 Document processor (DP) ................................................................................................... 2-1-15
2-2 Electrical Parts Layout
2-2-1 Electrical parts layout ............................................................................................................ 2-2-1
(1) PWBs................................................................................................................................ 2-2-1
(2) Switches and sensors....................................................................................................... 2-2-3
(3) Others............................................................................................................................... 2-2-4
(4) Document processor (3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model) ............. 2-2-5
2-3 Operation of the PWBs
2-3-1 Main PWB.............................................................................................................................. 2-3-1
(1) 3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model ................................................. 2-3-1
(2) 3 in 1 20/21 ppm model .................................................................................................... 2-3-8
2-3-2 Relay PWB PWB .................................................................................................................2-3-12
2-3-3 Power source PWB ............................................................................................................. 2-3-14
2-3-4 FAX control PWB................................................................................................................. 2-3-16
2-3-5 Operation panel PWB.......................................................................................................... 2-3-18
2-4 Appendixes
2-4-1 Maintenance kits.................................................................................................................... 2-4-1
(1) Maintenance kits............................................................................................................... 2-4-1
2-4-2 Procedure for replacing Maintenance kit ............................................................................... 2-4-2
(1) Checking the components included and
preparing the paper-feed replacement unit for installation ............................................... 2-4-2
(2) Preparing the machine ..................................................................................................... 2-4-4
(3) Detaching the Drum unit................................................................................................... 2-4-6
(4) Detaching the developer unit............................................................................................ 2-4-7
(5) Detaching the toner disposal box ..................................................................................... 2-4-7
(6) Detaching and refitting the paper feed pulley and lower paper feed guide ...................... 2-4-8
(7) Refitting the toner disposal box ...................................................................................... 2-4-12
(8) Refitting the developer unit............................................................................................. 2-4-12
(9) Refitting the drum unit .................................................................................................... 2-4-13
(10) Detaching and refitting the transfer roller ....................................................................... 2-4-14
(11) Notice after replacing maintenance kit ........................................................................... 2-4-15
(12) Procedure for only replacing Drum unit .......................................................................... 2-4-17
(13) Procedure for only replacing Developer unit .................................................................. 2-4-18
2-4-3 Cleaning the Machine .......................................................................................................... 2-4-20
(1) Interior of the Machine.................................................................................................... 2-4-20
(2) Slit Glass Cover.............................................................................................................. 2-4-21
2M4/2M5/2M6/2M7
2-4-4 Appendixes .......................................................................................................................... 2-4-22
(1) Repetitive defects gauge ................................................................................................ 2-4-22
(2) Wiring diagram ............................................................................................................... 2-4-23
1-1 Specifications
1-1-1 Specifications
Machine
2M4/2M5/2M6/2M7
Specifications
Item
3 in 1 model (without FAX) 4 in 1 model (with FAX)
20/21 ppm 25/26 ppm 20/21 ppm 25/26 ppm
Type Desktop
Printing method Electrophotography by semiconductor laser
Support Original types Sheet, Book, 3-dimensional objects (maximum original size: A4/Letter)
Original feed system Fixed
2
(Duplex: 60 to 120 g/m2)
60 to 220 g/m
2
-
60 to 220 g/m
Paper weight
Cassette 60 to 220 g/m
Manual feed
-
tray*
Paper type
Cassette/
Manual feed
tray*
Plain, Preprinted, Labels, Bond, Recycled, Vellum, Rough, Letterhead,
Color, Prepunched, Envelope, Cardstock, Thick paper, High Quality, Custom 1 to 8
A4, JIS/ISO B5, A5, Folio, Legal, Letter, Oficio II (215.9 × 330.2 mm, 8-1/2
× 13 inches), Mexican Oficio (216 × 340 mm), Statement, Executive, A6,
Cassette
Envelope Monarch, Envelope #10, Envelope #9, Envelope #6-3/4, Envelope C5, Envelope DL, 16K, Custom (70 × 148 to 216 × 356 mm 2-3/4 × 513/16 to 8-1/2 × 14 inches)
- A4, JIS/ISO B5,
A5, Folio, Legal,
Letter, Oficio II
(215.9 × 330.2
mm, 8-1/2 × 13
inches), Mexican Oficio (216 ×
340 mm), Statement, Executive,
A6, Envelope
Monarch, Envelope #10, Envelope #9,
Envelope #6-3/4,
Envelope C5,
Envelope DL,
16K, Custom (70
× 148 to 216 ×
356 mm 2-3/4 ×
5-13/16 to 8-1/2
× 14 inches)
Paper size
Manual feed
tray*
- A4, JIS/ISO B5,
A5, Folio, Legal,
Letter, Oficio II
(215.9 × 330.2
mm, 8-1/2 × 13
inches), Mexican Oficio (216 ×
340 mm), Statement, Executive,
A6, Envelope
Monarch, Envelope #10, Envelope #9,
Envelope #6-3/4,
Envelope C5,
Envelope DL,
16K, Custom (70
× 148 to 216 ×
356 mm 2-3/4 ×
5-13/16 to 8-1/2
× 14 inches)
2
Zoom level
25 to 400%, 1% increments
1-1-1
Specifications
2M4/2M5/2M6/2M7
Paper weight
setting
Item
Light 63 g/m² or less
Normal 1 64 to 69 g/m²
Normal 2(3) 70 to 105 g/m²
Heavy 1 106 to 135 g/m²
Heavy 2(3) 136 to 220 g/m²
A4
A4(Quiet
Mode)
Letter
3 in 1 model (without FAX) 4 in 1 model (with FAX)
20/21 ppm 25/26 ppm 20/21 ppm 25/26 ppm
- Light: 18
- Light: 18
- Light: 21
When using the DP
Normal 1: 18
Normal 2(3): 18
Normal 1: 18
Normal 2(3): 18
Heavy 1: 17
Heavy 2(3): 16
Normal 1: 21
Normal 2(3): 21
Light: 18
Normal 1: 18
Normal 2(3): 18
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 14
Heavy 2(3): 13
Light: 21
Normal 1: 21
Normal 2(3): 21
Light: 18
Normal 1: 18
Normal 2(3): 18
Light: 18
Normal 1: 18
Normal 2(3): 18
Heavy 1: 17
Heavy 2(3): 16
Light: 21
Normal 1: 21
Normal 2(3): 21
Copying
speed
(feed from
cassette)
( images/
min)
(300 × 300
dpi
Letter(Quiet
Mode)
Legal
Legal(Quiet
Mode)
A5/B5/A6
(Quiet Mode)
A5/B5/
A6(from 11th
image)
(Quiet Mode)
- Light: 19
Normal 1: 19
Normal 2(3): 19
Heavy 1: 17
Heavy 2(3): 16
- Light: 16
Normal 1: 16
Normal 2(3): 16
- Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 11
- Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3
- Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 11
Heavy 2(3): 10
): 12
Light: 16
Normal 1: 16
Normal 2(3): 16
Heavy 1: 14
Heavy 2(3): 13
Light: 13
Normal 1: 13
Normal 2(3): 13
Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 11
Heavy 2(3): 10
Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 10
Heavy 2(3): 9
Light: 10
Normal 1: 10
Normal 2(3): 10
Heavy 1: 8
Heavy 2(3): 8
Light: 19
Normal 1: 19
Normal 2(3): 19
Heavy 1: 17
Heavy 2(3): 16
Light: 16
Normal 1: 16
Normal 2(3): 16
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 11
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 12
Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 11
Heavy 2(3): 10
1-1-2
Specifications
2M4/2M5/2M6/2M7
Copying
speed
(feed from
cassette)
( images/
min)
(300 × 300
dpi)
Item
A4(Quiet
Mode)
Letter
Letter(Quiet
Mode)
A5/B5/A6
(Quiet Mode)
A4
3 in 1 model (without FAX) 4 in 1 model (with FAX)
20/21 ppm 25/26 ppm 20/21 ppm 25/26 ppm
When the DP is not used
Light: 20
Normal 1: 20
Normal 2(3): 20
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 14
Heavy 2(3): 13
Light: 21
Normal 1: 21
Normal 2(3): 21
Light: 16
Normal 1: 16
Normal 2(3): 16
Heavy 1: 14
Heavy 2(3): 13
Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 10
Heavy 2(3): 9
Light: 25
Normal 1: 25
Normal 2(3): 25
Light: 18
Normal 1: 18
Normal 2(3): 18
Heavy 1: 17
Heavy 2(3): 16
Light: 26
Normal 1: 26
Normal 2(3): 26
Light: 19
Normal 1: 19
Normal 2(3): 19
Heavy 1: 17
Heavy 2(3): 16
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 12
Light: 20
Normal 1: 20
Normal 2(3): 20
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 14
Heavy 2(3): 13
Light: 21
Normal 1: 21
Normal 2(3): 21
Light: 16
Normal 1: 16
Normal 2(3): 16
Heavy 1: 14
Heavy 2(3): 13
Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 10
Heavy 2(3): 9
Light: 25
Normal 1: 25
Normal 2(3): 25
Light: 18
Normal 1: 18
Normal 2(3): 18
Heavy 1: 17
Heavy 2(3): 16
Light: 26
Normal 1: 26
Normal 2(3): 26
Light: 19
Normal 1: 19
Normal 2(3): 19
Heavy 1: 17
Heavy 2(3): 16
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 12
First copy
time
(A4, feed from
cassette)
Warm-up
time
(22 °C/71.6
°F, 60% RH)
Paper
capacity
Output tray
capacity
A5/B5/
A6(from 11th
image)
(Quiet Mode)
Light: 10
Normal 1: 10
Normal 2(3): 10
Heavy 1: 8
Heavy 2(3): 8
When using
-
the DP
When the DP
is not used
Power on
Sleep
12 seconds or
less
20 seconds or
less
12 seconds or
less
Cassette 250 sheets (80 g/m
Manual feed
-
tray*
Standard
paper
Special
100 sheets (80 g/m
(The machine pauses after 100 sheets are printed.)
-
paper
Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1:
11
Heavy 2(3): 10
13 seconds or
less
11 seconds or
less
23 seconds or
less
14 seconds or
less
2
)
1 sheet
2
)
1 sheet
Light: 10
Normal 1: 10
Normal 2(3): 10
Heavy 1: 8
Heavy 2(3): 8
14 seconds or
less
12 seconds or
less
28 seconds or
less
12 seconds or
less
-
-
Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 11
Heavy 2(3): 10
13 seconds or
less
11 seconds or
less
28 seconds or
less
14 seconds or
less
1 sheet
1 sheet
Continuous copying 1 to 99 sheets
1-1-3
Specifications
2M4/2M5/2M6/2M7-1
Item
Photoconductor OPC drum (drum diameter 24 mm)
Image write system Semiconductor laser (1 beam)
Charging system Charger roller
Developing system
Transfer system Transfer roller
Separation system Small diameter separation, discharger brush
Cleaning system Counter blade
Charge erasing system Exposure by eraser lamp (LED)
Fusing system
CPU ARM926EJ 390MHz
Memory ROM:32MB/ RAM:64 MB(Maxmum 64 MB)
Interface
3 in 1 model (without FAX) 4 in 1 model (with FAX)
20/21 ppm 25/26 ppm 20/21 ppm 25/26 ppm
Mono component dry developing method
Toner replenishing: Automatic from the toner container
Heat roller system
Abnormally high temperature protection devices: thermostat
USB Interface
connector: 1
(USB Hi-Speed)
USB Interface
connector: 1
(USB Hi-Speed)
Network interface: 1 (10
BASE-T/100
BASE-TX)
USB Interface
connector: 1
(USB Hi-Speed)
Public telephone
line: 1
USB Interface
connector: 1
(USB Hi-Speed)
Network interface: 1 (10
BASE-T/100
BASE-TX)
Public telephone
line: 1
Resolution 600 × 600 dpi
Temperature 10 to 32.5 °C/ 50 to 90.5 °F
Humidity 15 to 80% RH
Operating
environment
Dimensions
(W × D × H)
Space required (W × D)
Altitude
Brightness
machine
only
3,500 m/11,482.8 ft or less
High altitude mode is available for regular operation at less than 1500m or
1500 – 3500m.
1,500 lux or less
390 × 333 × 317
mm
15 3/8 × 13 1/8 ×
12 1/2"
390 × 645 mm
(using paper
feed tray)
15 3/8 × 25 3/8"
390 × 361 × 362 mm
15 3/8 × 14 3/16 × 14 1/4"
424 × 630 mm
(using paper
feed tray)
16 11/16 × 24 13/
16"
424 × 645 mm
(using paper
feed tray)
16 11/16 × 25 3/
8"
424 × 630 mm
(using paper
feed tray)
16 11/16 × 24
13/16"
1-1-4
Specifications
2M4/2M5/2M6/2M7
Item
Weight 8.7 kg/19.18 lb
Power source
*:The Manual Feed tray is only provided on the 25/26 ppm model.
NOTE: These specifications are subject to change without notice.
3 in 1 model (without FAX) 4 in 1 model (with FAX)
20/21 ppm 25/26 ppm 20/21 ppm 25/26 ppm
10.0 kg/22 lb 9.7 kg/21.34 lb 10.1 kg/22.22 lb
120 V Specification Model:120 V (60 Hz, 6.0 A)
230 V Specification Model: 220 to 240 V (50 Hz/60 Hz, 3.1 A)
1-1-5
Printer
2M4/2M5/2M6/2M7
Item
Paper weight
setting
Light 63 g/m² or less
Normal 1 64 to 69 g/m²
Normal
2(3)
Heavy 1 106 to 135 g/m²
Heavy
2(3)
A4
A4(Quiet
Mode)
Letter
70 to 105 g/m²
136 to 220 g/m²
Light: 20
Normal 1: 20
Normal 2(3): 20
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 14
Heavy 2(3): 13
Light: 21
Normal 1: 21
Normal 2(3): 21
Specifications
20/21ppm 25/26ppm
Light: 25
Normal 1: 25
Normal 2(3): 25
Light: 18
Normal 1: 18
Normal 2(3): 18
Heavy 1: 17
Heavy 2(3): 16
Light: 26
Normal 1: 26
Normal 2(3): 26
Printing
speed
Simplex
(images/min)
Let-
ter(Quiet
Mode)
Legal
Legal(Qui
et Mode)
A5/B5/A6
(Quiet
Mode)
A5/B5/
A6(from
11th
image)
(Quiet
Mode)
Light: 16
Normal 1: 16
Normal 2(3): 16
Heavy 1: 14
Heavy 2(3): 13
Light: 13
Normal 1: 13
Normal 2(3): 13
Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 11
Heavy 2(3): 10
Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 10
Heavy 2(3): 9
Light: 10
Normal 1: 10
Normal 2(3): 10
Heavy 1: 8
Heavy 2(3): 8
Light: 19
Normal 1: 19
Normal 2(3): 19
Heavy 1: 17
Heavy 2(3): 16
Light: 20
Normal 1: 20
Normal 2(3): 20
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 11
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 12
Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 11
Heavy 2(3): 10
1-1-6
2M4/2M5/2M6/2M7
Item
Printing
speed
Duplex
(images/min)
A4
A4(Quiet
Mode)
Letter
Letter
(Quiet
Mode)
Legal
Specifications
20/21ppm 25/26ppm
- Light: 15
Normal 1: 15
Normal 2(3): 15
-L i g h t : 1 1
Normal 1: 11
Normal 2(3): 11
Heavy 1: 11
Heavy 2(3): 11
- Light: 15
Normal 1: 15
Normal 2(3): 15
-L i g h t : 1 1
Normal 1: 11
Normal 2(3): 11
Heavy 1: 11
Heavy 2(3): 11
- Light: 13
Normal 1: 13
Normal 2(3): 13
- Light: 10
Legal(Qui
et Mode)
First print time
(A4, feed from cassette)
Resolution
Operating system
* : Duplex printing is only possible on the 25/26 ppm model.
8.5 seconds or less
Fast 1200 dpi
600 × 600 dpi
Windows XP, Windows Server 2003/R2, Windows Vista , Windows 7 ,
Windows Server 2008/R2, Mac OS X 10.5 or higher
Normal 1: 10
Normal 2(3): 10
Heavy 1: 9
Heavy 2(3): 9
7.5 seconds or less
1-1-7
Scanner
2M4/2M5/2M6/2M7
Item Specifications
System Requirements
CPU: 20 MHz
RAM: 64 MB
Resolution 600 × 600 dpi, 400 × 400 dpi, 300 × 300 dpi, 200 × 200 dpi
File format BM P,J PG, PNG, TI F F, P D F,
Scanning
speed
Simplex
(A4 land-
scape)
300 dpi
600 dpi
B/W : 18 images/min
Color: 6 images/min
B/W : 5 images/min
Color: 1 images/min
PC transmission: Scan to Folder
Transmission system
TWAIN scan
WIA scan
*1
*2
*1 Available operating system: Windows XP, Windows Server 2003/R2, Windows Vista,
Windows Server 2008/R2, Windows 7
*2 Available operating system: Windows Vista, Windows Server 2008/R2, Windows 7
Document processor (Standard model only)
Item Specifications
Original feed method Automatic feed
Supported original types Sheet originals
Original sizes
Original weights 60 to 105 g/m
Maximum: Folio/ Legal
Minimum : A6/ Statement-R
2
Loading capacity 40 sheets (60 to 80 g/m2) or less
1-1-8
FAX (4 in 1 model only)
Item Specifications
2M4/2M5/2M6/2M7-1
Cassette
Paper size
Compatibility Super G3
Communication line Subscriber telephone line
Transmission time 4 seconds or less (33600 bps, MMR, ITU-T A4 #1 chart)
Transmission speed
Coding scheme MMR/MR/MH
Error correction ECM
Original size Max. width:216 mm/8-1/2",Max. length: 356 mm/14"
Scanner resolution
Printing resolution 600 × 600 dpi
Gradations 256 shades (Error diffusion)
Manual Feed
Tray (25/26
ppm model)
A4,Folio,Letter,Legal
A4,Folio,Letter,Legal
33600/31200/28800/26400/24000/21600/19200/16800/14400/12000/9600/
7200/4800/2400 bps
Horizontal × Vertical
Normal 200 × 100 dpi (8 dot/mm × 3.85 line/mm)
Fine 200 × 200 dpi (8 dot/mm × 7.7 line/mm)
Super fine 200 × 400 dpi (8 dot/mm × 15.4 line/mm)
Multi-Station transmission Max. 100 destinations
Substitute
memory reception
Report output
150 sheets or more (when using ITU-T A4 #1 chart)
Outgoing FAX Report, Incoming FAX Report,FAX TX result report,
FAX RX result report, Status page, Network status page
1-1-9
1-1-2 Parts names
6
7
8
4
13
14
15
16
17
9
10
11 12
11
5
18
20 21
19
19
2
3
22
23
1
25
24
1. Top tray
2. Sub tray
3. Paper stopper
4. Operation panel
5. Power switch
6. Front cover
7. Manual feed paper width
guides*1
8. Manual feed tray*1
9. Cassette cover
10. Cassette
11. Paper width guides
12. Paper length guide
13. Rear cover
14. USB interface connector
15. Network interface connector*1
16. Power code connector
17. Line connector*2
18. DP top cover
19. Original width guides
20. Original table
21. Original eject table
22. Platen (contact glass)
23. Original size Indicator plate
24. Slit glass cover
25. Toner container
(1) Machine
3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model
2M4/2M5/2M6/2M7
Figure 1-1-1
*1: 25/26 ppm model only. *2: 4 in 1 model only
1-1-10
3 in 1 20/21 ppm model
4
26
23
2M4/2M5/2M6/2M7
23
1
22
2
3
11
6
5
9
25
14
13
16
12
10
11
Figure 1-1-2
1-1-11
(2) Operation panel
1. ID Card Copy key
2. Copy key
3. Scan key
4. Print Box key
5. Mode select key
6. Message display
7. Cursor key (Up/Down)
8. Stop / Reset key
9. Start key
10. Processing indicator
11. Attention indicator
12. Quiet Mode key
1. ID Card Copy key
2. Copy key
3. Scan key
4. Address Book key*
5. Recall / Pause key*
6. Program1 key
7. Program2 key
8. Program3 key
9. Message display
10. Quiet Mode key
11. Menu key
12. Density key
13. Numeric keys
14. Clear key
15. Stop / Reset key
16. Start key
17. OK key
18. Cursor key (Up/Down)
19. Back key
20. Attention indicator
21. Processing indicator
22. On Hook key*
23. FAX key*
24. Print Box key
3 in 1 20/21 ppm model
2M4/2M5/2M6/2M7
8 9 6
1
2
3 4
5 12
Figure 1-1-3
3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model
1 3 5 2 6 7 10 11 12 14 9 13
4
8
10 11 7
24 23 15 21 2220 19 17 16 18
*: 4 in 1 model only
Figure 1-1-4
1-1-12
1-1-3 Machine cross section
1. Cassette
2. Paper feed/conveying section
3. Toner container
4. Developing unit
5. Wast toner box
6. Drum charge roller
7. Drum unit
8. Transfer/separation section
9. Laser scanner unit
10. Fuser section
11. Exit section
12. Top tray
13. Scanner section
(1) 20/21 ppm Model
2M4/2M5/2M6/2M7
6
5
12
9 11 10
13
3
7
8
4
2
1
Light path
Paper path
Figure 1-1-5
1-1-13
(2) 25/26 ppm Model
1. Cassette
2. Paper feed/conveying section
3. Manual feed tray
4. Toner container
5. Developing unit
6. Wast toner box
7. Drum charge roller
8. Drum unit
9. Transfer/separation section
10. Laser scanner unit
11. Fuser section
12. Feedshift/exit section
13. Duplex conveying section
14. Top tray
15. Scanner section
2M4/2M5/2M6/2M7
13
7
6
14
10 12 11
15
4
8
9
5
2
1
3
Light path
Paper path
Figure 1-1-6
1-1-14
(3) ISU/DP Section
16. Image scanner unit (ISU)
17. Document processor (DP) *
17
16
2M4/2M5/2M6/2M7
Original path
Figure 1-1-7
* : DP is only possible on the 3 in1 25/26 ppm model, 4 in1 20/21 and 25/26 ppm model.
1-1-15
2M4/2M5/2M6/2M7
This page is intentionally left blank.
1-1-16