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The Bluetooth word mark and logos are owned b y the Bluetooth SIG, Inc. and any use of such marks by Kyo cera Corporation is under
license. Other trademarks and trad e names are those of their respectiv e owners.
Get Started
♦ Your KYOCERA Rise (page 2)
♦ Get Your Device Ready (page 3)
♦ Activate Your Device (page 4)
♦ Account Management (page 5)
♦ Android™ Basics (page 6)
♦ Use Your Device (page 9)
♦ Customer Support (page 18)
♦ Notes (page 19)
This section introduces you to the basics of getting
started with Virgin Mobile and your KYOCERA Rise.
Visit www.virginmobileusa.com
User Guide and additional information.
for the complete
Your KYOCERA Rise
LED Indicator
Proximity Sensor/
Light Sensor
Back Key
Home Key
Power Button
Internal
Antennas
Microphone
Earpiece
Display Screen
Menu Key
Recent Apps Key
Headphone Jack
Speaker
Self Portrait
Mirror
Camera Flash
Camera Lens
2 Get Started
Volume Button
Charger/Accessory
Jack
microSD Card Slot
(internal)
Camera Button
Get Your Device Ready
Find out what you need to do before you use your
device the first time.
Install the Battery
1. Hook your thumb- or fingernail into the slot at
the left side of the battery compartment cover
() and gently lift up to remove the cover
().
2. Insert the battery, contacts end first, and gently
press into place ().
3. Make sure the locking tabs of the cover are
seated and then gently press the cover ().
Charge the Battery
1. Plug the smaller end of the micro-USB cable
into the device’s charger/accessory jack.
2. Plug the other end of the USB cable into the
charger, and then plug the charger into an
electrical outlet.
Turn the Device On
Press and hold the Power button to turn your
device on.
Power Button
Get Started 3
Activate Your Device
Activate Your Device
1. Turn on your new device.
2. Touch the Activate icon on the home
screen.
- or Touch , and then touch the Activate
icon .
3. Follow the onscreen prompts to complete the
activation process.
Tip: Do not press the Power button while the
device is being activated. Pressing the Power
button cancels the activation process.
Turn the Screen On and Off
● To quickly turn the display screen off, press the
Power button on top of the device.
● To turn the screen on and display the unlock
screen, press the Power button.
Unlock the Screen
Touch () and drag it in any direction to unlock
the screen.
Turn the Device Off
● Press and hold the Power button on top of the
device and then touch Power off to turn the
device off.
4 Get Started
Account Management
Manage Your Account
From Your Device
Dial *86 on your device or just touch
My Account on the home screen to access
your Account, where you can do any of the following
things:
● Check your minutes
● Add money (Top-Up)
● Change plans... and a lot more
From Your Computer
Log in with your phone number and Account PIN at
virginmobileusa.com
above, and more.
where you can do everything
Top-Up Your Account
Buy Top-Up cards at thousands of retailers. Or,
make it real easy by registering your credit/debit
card or PayPal account.
Auto Top-Up
Auto Top-Up is the easiest way to keep your service
working. Set it to Top-Up your account once a
month so you can keep emailing, IMing, Tweeting
with Twitter, surfing, and talking. No interruptions,
no sweat. Activate Auto Top-Up and adjust your
settings anytime by logging at virginmobileusa.com
One-time Top-Ups
From Your Device:
Dial *729 on your device or just touch
My Account on the home screen.
From Your Computer:
If you don’t want to set Auto Top-Up, you can still log
in at virginmobileusa.com
quick Top-Up.
whenever you need a
.
Get Started 5
Android™ Basics
Learn some basics about how to move around on
your device, use the Home screen, and enter text. If
you’re familiar with Android devices, you can
probably skip these pages (although a refresher
course never hurt anyone).
Move Around Your Device’s Menus
and Screens Using Gestures
Your device’s touchscreen lets you control
everything through various types of touches, or
gestures.
Touch: When you want to press onscreen buttons,
select items such as application and settings icons,
or type, simply touch the screen with your finger. A
light touch works best.
Touch and hold: To open the available options for
an item (for example, options for a contact), simply
touch and hold the item.
Drag: Touch and hold your finger before you start to
move it. Do not release your finger until you have
reached the target position.
Slide or Flick: To slide, quickly move your finger
vertically or horizontally across the screen. To flick,
move your finger in lighter, quicker strokes than
sliding. This finger gesture is always used in a
vertical motion, such as when scrolling through
contacts or a message list.
Pinch and Spread: Pinch the screen using your
thumb and forefinger to zoom out or spread the
screen to zoom in when viewing a picture or a Web
page. (Move fingers inward to zoom out and
outward to zoom in.)
Rotate: For most screens, you can automatically
change the screen orientation from portrait to
landscape by turning the device sideways. When
entering text, you can turn the device sideways to
bring up a bigger keyboard.
Note: The Auto-rotate screen check box in
Home > Menu >
System settings > Display needs to be
selected for the screen orientation to
automatically change.
6 Get Started
Home Screen
1. Status Bar
7. Google Search
Bar
4. Favorite Tray
5. Screen Position
2. Shortcut
6. Folder
3. Application Launcher
Viewing Extended Screens
Press Home to display your Home screen.
Notifications Panel
When you see a notification icon on the left side of
the status bar, drag the status bar down to display
the notifications panel. Touch a notification to open
the related application, such as messaging, call list,
or event.
To close the panel, drag the bottom bar up.
Your device’s Home screen extends horizontally to
four additional screens. This gives you room to
customize your device and put the things you need
front and center, just a swipe away.
● To display the Home screen, press Home
from any screen.
● To view extended screens, flick the screen left or
right. There are two additional screens on each
side of the Home screen.
Add Items to Your Screen
1. Touch on the Favorite tray.
2. Slide the APPS and WIDGETS screens to find
the item you want to add.
3. Touch and hold an application or widget icon.
The initial Home screen appears with the icon.
4. Pressing the application or widget icon, move
your finger to the place you want to add the
icon.
5. Release your finger.
Get Started 7
Keys
Typing
Function Keys
Just below the touchscreen, you will find a row of
four keys that let you perform specific functions.
● Back Key () Press to return to the previous
screen or close the dialog box.
● Home Key () Press to return to the Home
screen.
● Recent Apps Key () Press to show the
Recent Apps screen.
● Menu Key () Press to open the menus of the
current screen or application.
Slide-Out QWERTY Keyboard
Open the Slide-Out QWERTY keyboard to type faster
and more conveniently. The Slide-Out keyboard also
comes with special keys that let you quickly access
menus and search your device.
To open the Slide-Out QWERTY keyboard:
1. Hold the device sideways, with the front panel
buttons to your right.
2. Push the screen panel up with your thumbs to
reveal the Slide-Out keyboard.
Note: When the Slide-Out keyboard is opened, the
display stays in landscape mode and you will
not be able to use the onscreen keyboard.
8 Get Started
Touchscreen Keyboards
Your device lets you choose between two onscreen
keyboards.
● Android keyboard – Use to enter text one letter
at a time.
● Swype™ – Use to enter a word dragging your
finger over the letters.
Language and Input Settings
You can change your text entry options through the
Language & input settings menu.
Press Home > Menu , and touch
System settings > Language & input.
▪ To change the language, touch Language.
▪ To edit your word suggestion dictionary for
the Android keyboard, touch
Personal dictionary.
▪ To select a keyboard type, touch Default.
▪ To change the keyboard settings, touch
next to Android keyboard or Swype under
Default.
Tip: When a touchscreen keyboard is displayed,
you can select a keyboard type by sliding the
status bar down and touching
Select input method.
Use Your Device
Take advantage of your device’s features and Virgin
Mobile services, from the basics (Making Calls) to
the more advanced (Using Email, YouTube, GPS
Navigation, and more).
Set Up Your Voicemail
All unanswered calls are automatically transferred
to your voicemail, even if your device is in use or
turned off. You should set up your voicemail and
personal greeting as soon as your device is
activated:
1. Press Home, and touch to display
the phone dialpad.
2. Touch and hold to dial your voicemail
number.
3. Follow the voice prompts to create your
password and record your name and greeting.
It is strongly recommended that you set a voicemail
password. Without a password, anyone who has
access to your device can access your messages.
Get Started 9
Retrieve Your Voicemail
Answer an Incoming Call
1. Press Home, and touch to display
the phone screen.
2. Touch and hold .
From any other phone:
1. Dial your wireless phone number.
2. When you voicemail answers, press the
asterisk key (*).
3. Enter your password.
Make a Phone Call
1. Press Home, and touch to display
the phone screen.
2. Touch the number keys on the dialpad to enter
the phone number. Touch to delete one or
more digits.
3. Touch to place the call.
On the incoming call screen, flick the Answer
icon .
Note: While on a call and holding the device near
your face to speak, the touchscreen
automatically deactivates to avoid accidental
screen presses. When you move the device
away from your face, the touchscreen
automatically reactivates.
Reject an Incoming Call
Flick the Ignore icon to send the call to your
voicemail inbox.
Reject an Incoming Call and Send a
Text Message
Flick the Ignore & Text icon to ignore the call
and send a message to the caller.
10 Get Started
People
The People application lets you store and manage
contacts from a variety of sources, including
contacts you enter and save directly in your device
as well as contacts synchronized with your
Google™ account or compatible email programs.
Access People
1. Press Home, and touch > People.
2. Scroll through the list to view your contacts.
3. Touch a contact to view contact information.
4. Touch and hold a contact to edit, delete, and
more.
Add a New Contact
1. Press Home, and touch > People.
2. Touch .
3. Add as much or as little information as you
want.
▪ To add information in a field, touch the field to
display the touchscreen keyboard.
▪ To assign a number or address type (such as
MOBILE, HOME, WORK, etc.), touch the label
next to the number or address field.
▪ To assign a picture, touch the icon next to the
name, and select to take a picture or choose
a picture from Gallery.
4. Touch DONE when you’re finished.
Note: If you have contacts associated with your
Gmail account, they are automatically synced
with your device.
Edit Contacts
1. Press Home, and touch > People.
2. Touch a contact to open it, and then press
Menu, and touch Edit.
▪ Touch a field to add or edit information.
3. Touch DONE when you’re finished.
Note: To delete a contact, press Menu , and
touch Delete > OK.
Get Started 11
Messaging
Email Setup
Send a Message
1. Press Home , and touch >
Messaging.
2. On the Messaging screen, touch .
The compose screen opens.
3. Enter a phone number or email address in the
To field.
4. Touch Type message and type your message.
▪ To attach pictures or files, touch , and
then select a file.
▪ To add a subject or insert a smiley, press
Menu , and touch Add subject or
Insert smiley, and then type a subject or
select a smiley.
5. When you are finished, touch (to send a
text message), or touch (to send a MMS
message).
Access Messages
● Press Home, and touch > Messaging.
Touch a message to open and read it.
● If you have a new message notification, drag the
status bar down to open the Notification panel.
Touch a message to open and read it.
You can link multiple email accounts to your
KYOCERA Rise, including Exchange server
accounts. You can set up email accounts through
the setup application or directly through the settings
menu or email application.
Set Up a Gmail™ Account
You likely signed into your Gmail account when you
first turned your device on. If not, you can add it or
another account at any time.
1. Press Home > Menu, and touch
System settings > Accounts & sync.
2. Touch ADD ACCOUNT > Google.
3. Follow the instructions to set up or sign into a
Gmail account.
Note: Although you need a Gmail account to
use certain features such as Google
Play Store™, you do not have to use
Gmail as the default account for your
device.
Note: When setting up a new Google account, you
will be prompted to add a secondary email
address. Enter a second Gmail address or
any other email address from which you
currently send and receive email. This
12 Get Started
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