Krups MOVENZA Instruction manual

MOVENZA

USER MANUAL

www.dolce-gusto.com

TABLE OF CONTENTS

1. SAFETY PRECAUTIONS 3

2. MACHINE OVERVIEW 5

3. BEVERAGE EXAMPLES 7

4. RECOMMENDATIONS FOR SAFE USE 8

5. FIRST USE 9

6. PREPARING A BEVERAGE 10

6. 1 ONE CAPSULE (E. G. LUNGO) 10

6. 2 TWO CAPSULES (E. G. CAPPUCCINO) 11

7. CLEANING 13

8. DESCALING AT LEAST EVERY 3-4 MONTHS 14

9. TROUBLESHOOTING 16

9. 1 NO LIQUID COMES OUT – NO WATER? 16

9. 2 NO LIQUID COMES OUT – CAPSULE / INJECTOR
BLOCKED? 16

9. 3 VARIOUS 18

2

1. SAFETY PRECAUTIONS

1.

Read all instructions and keep thesesafetyinstructions. Anytype
ofmisuse ofthe appliancemayresultina potential injury.

2.

Connect theapplianceto a mains powersocket with anearthcon­nectiononly. Mains voltage mustbe the sameas the detailson
theratingplate. The useof incorrect connectionwill negate the
guaranteeand maybehazardous.

3.

Thisappliance isintendedto beusedinhousehold only. Itis not
intendedto be used in following applications,and theguarantee
willnot applyfor:

–staff kitchen areasin shops, offices andotherworking envir-

onments;
–farm houses;
–by clients in hotels, motelsandother residential typeenvir-

onments;
–bed and breakfasttypeenvironments;

4.

Your appliance is intendedfor domestic use inside thehome only
atan altitude below 3400m.

5.

In case ofany inappropriate use or failuretocomply with the
instructions,themanufacturer accepts no responsibility andthe
guaranteemay notapply.

6.

Werecommend using theNESCAFÉ®DolceGusto® capsules
designedandtested for theNESCAFÉ®DolceGusto® machine.
Theyweredesigned to interacttogether - theinteraction provides
thein-cupquality that NESCAFÉ®DolceGusto®is known for.
Eachcapsuleis designed to preparea perfectcup, and cannotbe
reused.

7.

Donotremove hot capsulesby hand.Always usecapsule holder
handletodispose ofusedcapsules.

8.

Alwaysuse the appliance onaflat, stable, heatresistant surface
awayfrom sourcesofheator watersplashes.

9.

Toprotect againstfire, electricshockand injury to personsdo not
immersethe powercord, plugs or the appliance inwateror other
liquid.Avoid spillageon the plug. Never touch the powercord with
wethands.Do notoverfill thewater tank.

10.

In case ofan emergencyremovetheplugfrom the mainspower
socketimmediately.

11.

Closesupervision is necessarywhen the appliance is used near
children.Keep the appliance /power cord / capsule holder outof
reachof children. Childrenshould besupervised toensure that
theydonotplay with theappliance. Neverleave the appliance
withoutsurveillancewhile making abeverage.

12.

Thisappliance isnotintended foruse by children or personswith
reducedphysical, sensoryor mentalcapabilities, orlack ofexper­ienceand knowledge, unless they have been given supervisionor
instructionconcerning use of the appliance by a person

responsiblefortheir safety. Personswho have a limitedor no
understandingoftheoperation and use of thisappliance must
firstread and fullyunderstand thecontents of the usermanual,
andwhereappropriate seek additionalguidance onits operation
anduse from the personresponsiblefor theirsafety.

13.

Donotuse the appliance withoutthe drip tray and drip grid,
exceptwhena verytall mugis used. Donotusethe appliance for
hotwaterpreparation.

14.

Forhealth reasons, alwaysfill the watertankwith fresh drinking
water.

15.

Afteruse oftheappliance always remove thecapsule andclean
thecapsule holder. Emptyand cleanthe drip trayand capsulebin
daily.Usersallergic to dairyproducts: Rinse theapplianceaccord­ingtothe cleaning procedure.

16.

Theheating element surface is subjecttoresidual heatafteruse
andplastichousingsmay feel warm to touch several minutes
uponuse.

17.

Unplugfrom the mainspower socket whennotinuse.

18.

Unplugfrom the mainspower socket beforecleaning. Allow to
coolbefore puttingon ortaking off parts, beforecleaning the appli­ance.Never cleanwet or immerse appliance in any fluid. Never
cleanthe appliance with runningwater. Neveruse detergentsto
cleanthe appliance. Clean theapplianceonly using soft
sponges/brushes.Thewater tank should be cleanedwitha clean
food-safe brush.

19.

Neverturn the machine upsidedown.

20.

Ifaway forprolonged periods, onholiday, etc. theappliancemust
beemptied, cleaned and unplugged. Rinsebefore reuse. Operate
therinse cyclebefore re-using your appliance.

21.

Donotturn offthe applianceduringthe descalingprocess.Rinse
thewatertankand cleanthe appliancetoavoidany residual
descalingagent.

22.

Anyoperation, cleaningand care otherthannormal use must be
undertakenby after-salesservice centres designated by
NESCAFÉ®DolceGusto® hotline. Do notdismantleappliance
anddo notput anything into openings.

23.

In case ofintensive use withoutallowingsufficientcoolingtime,
theappliancewill stop functioningtemporarilywith the redindic­atorlightblinking. Thisis toprotect yourappliancefrom over­heating. Switchthe appliance off for20 minutes toletit cool
down.

24.

Donotoperate anyappliance with a damaged cord or plug. If the
powercord is damaged, it mustbe replacedbythe manufacturer,
itsserviceagentorsimilarlyqualified persons in ordertoavoid a
hazard.Do not operateany appliance thatmalfunctionsorhas

3

beendamagedin anymanner. Unplug cord immediately. Return
thedamaged appliance tothe nearest authorised service facility
designatedby NESCAFÉ®DolceGusto®hotline.

25.

Theuse of accessory attachments notrecommended by the appli­ancemanufacturermay result in fire, electric shockorinjurytoper­sons.

26.

Donotletthe cord hang overtheedge of a tableor counter,ortouch
hotsurfacesorsharp edges. Donotallow thecordto dangle(risk of
tripping up). Nevertouchthe cord with wet hands.

27.

Donotplace on orneara hot gasorelectric burner, orin a heated
oven.

28.

Todisconnect, turn themachineoff, thenremovethe plug from the
mainspower socket. Do not unplug by pullingthe cord.

29.

Alwaysinsert the capsuleholder in themachine toprepare a bever­age. Donotpull outthe capsule holderbefore theindicator stops
blinking.The appliance will notworkifthe capsule holder is not
inserted.

30.

Machinesequipped witha locking handle: Scalding mayoccur if
thelockinghandle is opened duringthe brewing cycles. Do notpull
upthe lockinghandle before thelights onthemachinestopflash­ing.

31.

Donotput fingersunder theoutletduring beveragepreparation.

32.

Donottouch theinjector of the machinehead.

33.

Nevercarry the appliance by the machine head.

34.

Thecapsuleholder isequipped with a permanentmagnet. Avoid
placingthe capsuleholder near appliances and objectsthatcan be
damagedbymagnetism, e.g. creditcards, USB drives andother
datadevices, video tapes, televisionand computermonitors with
picturetubes, mechanical clocks, hearing aidsandloud speakers.

35.

Patientswith pacemakers ordefibrillators:Do not holdthe capsule
holderdirectlyover the pacemaker ordefibrillator.

36.

Ifthemains powersocketdoes notmatch theplug on theappli­ance,havethe plugreplaced with a suitable typebyaftersales ser­vicecentresdesignated byNESCAFÉ®Dolce Gusto® hotline.

37.

Packagingismadeof recyclablematerials. Contactyourlocalcoun­cil /authority for further information on recycling programs. Your
appliancecontains valuablematerials which canbe recovered or
recycled.

38.

Foradditional guidanceon how touse theappliance, refertothe
usermanual on www.dolce-gusto.com orcall
NESCAFÉ®DolceGusto® hotlinenumber.

39.

Pleasebe awarethatthe applianceisstill using electricity whilst in
eco-mode (0.4W/hour).

40.

Keep theapplianceand itscord out ofreachof childrenaged less
than8 years. Childrenshall notplay with the appliance.

41.

Thisappliance canbe used by children aged from 8 yearsand
aboveand personswithreduced physical, sensory ormental cap­abilitiesorlack ofexperience and knowledgeif they havebeen

givensupervisionorinstructionconcerning useofthe appliancein
asafewayand iftheyunderstand thehazardsinvolved.

42.

Cleaningand user maintenance shall notbe made bychildren
unlesstheyareolder than 8 and supervised by anadult.

Toreduce therisk offireor electricshock, do not remove
thecover. No user serviceable parts inside. Repairshould
bedone by authorized service personnel only!

EUROPEANMARKETS ONLY:
Thinkof the environment!

Your appliance containsvaluable materialswhichcan
berecovered or recycled.

Leaveit ata local civicwaste collection point orat an
approved service centre, where itwill be disposed ofprop­erty. European Directive2012/19/EUon Waste Electrical
andElectronic equipment(WEEE), stipulates that used
householdappliancesmust not be disposed of in normal
unsortedmunicipal waste. Oldappliances must be col­lectedseparately tooptimise thesortingand recyclingof
theirpartsand to reduce the impacton human health
andthe environment.

The guaranteedoes not cover appliances that donot workor do not
workproperlybecause they havenot been maintained and/or
descaled.

4

7 8 9 1141 3

171614

5 62 10

151312

2. MACHINE OVERVIEW

1.

Water tank

2.

Water tank handle

3.

Water level inspection window

4.

Cold water icon

5.

XL volume function

6.

ON/OFF icon / Descaling signal / Error signal

7.

Used capsule icon

8.

Hot water icon

9.

Touch volume selector / Bar display

10.

Rinsing tool

11.

Capsule holder

12.

Cleaning needle

13.

Injector tool

14.

Capsule bin

15.

Injector

16.

Drip tray

17.

Drip grid

ECONOMY MODE:

After 5 minutes of non-usage.

TECHNICAL DATA

IE/GB
220-240 V, 50/60 Hz, 1340-1600 W

max. 15 bar

1 L

~3.2 kg

5–45 °C
41–113 °F

A = 17.8 cm
B = 18.8 cm
C = 38.8 cm

5

OPENING / CLOSING

2. MACHINE OVERVIEW

AUTOMATIC OPENING

Press ON / OFF icon. Machine moves automatically to beverage preparation position.

MANUAL CLOSING

Close machine manually. Make sure that capsule holder is
empty and drip tray is inserted at lowest position.

6

3. BEVERAGE EXAMPLES

Adjust driptray Select volume Choosehot or cold

ESPRESSO CAPPUCCINO CHOCOCINO CAPPUCCINO ICE

7

4. RECOMMENDATIONS FOR SAFE USE

Neveradd hotwater to the water tank!

Forrinsingand beverage preparation only use drink­ing water.

Donottouch plugwithwet hands. Do nottouch
machinewithwet hands!

Always keep themachine upright! Afterfinishingpreparation, bar displayflashes and

Neveruse awet sponge. Onlyuse asoft damp
clothtoclean thetopof the machine.

ON/ OFF icon blinks redforabout 5seconds. Dur-

ing thattime do nottry to pull out the capsule
holder!

Donottouch usedcapsule afterbeverage pre­paration!Hotsurface, risk of burns!

Nevertouchinjectorwithsurface of finger!Do not
use machinewithout injector!

Donotuse the rinsing tool for teaor hotwater pre­paration.

8

Ifaway formore than2 days(on holidays etc.)the
machinemust be emptied, cleaned and
unplugged. Before reuse rinse machineaccording
toinstructions in 7.“Cleaning”on page 13, begin­ningwithstep 4 to step8.

AUTO

5. FIRST USE

1

Ensureto usethe correctmains voltage as givenin

2.“MACHINE OVERVIEW” onpage 5. Connectpowerplug to
mains powersocket. Press ON/ OFF icon. Machine moves
automaticallyto preparinga beverage position.

4

Make sure that rinsingtool is incapsule holderand capsule
holderis in machine. Place an empty large containerunder­neaththe coffee outlet.

2

While machine is heatingup,ON / OFF iconstarts blinking
red.After approx. 30 seconds, ON/ OFF iconlights up steady
green.Machine is ready to use.

5

Startrinsingwithcold water: Setbar display to maximum
level with touch volume selector.Touch coldwater icon.
Machine starts rinsing. Lights onbardisplay vanishpro­gressively.

3

Rinse watertank manuallywithfreshdrinkingwater. Fill
watertank withfresh drinking water.Insert water tank into
machine.Close watertank handle.

6

Wait until countdownis finished andmachine stops.

7

Continue rinsing with hotwater: Setbardisplay to maximum
level with touch volume selector.Touch hotwatericon.
Machine starts rinsing. Lights onbardisplay vanishpro­gressively.

8

Wait until countdownis finished andmachine stops.

9

9

Removerinsing tool. Warning: Hotwater! Handle with care!
Empty container.Fill watertank with fresh drinking water.
Insertwater tank into machine. Place drip gridon driptray.

6. PREPARING A BEVERAGE

6. 1 ONE CAPSULE (E. G. LUNGO)

1

Check ifthe watertank contains enough freshdrinking
water.Switchon machine. While machine is heating up, ON
/ OFF icon startsblinking red. Afterapprox. 30seconds, ON /
OFF iconlights up steady green. Machine is readyto use.

4

Use touchvolume selectortoilluminate amountof bars in
accordancewiththe numberof bars shown on capsule, or
selectamount of bars toyourown taste. Choose XL beverage
for anextra big cup. Waitaround1.5min ifyouwant to pre­pare a second extra bigcup.

2

Adjustdrip tray position. Place cupwithcorrectcupsize on
drip tray. See3."BEVERAGE EXAMPLES"or package.

5

Touchhotwatericon (orcold water icon–depending on
beverage).Beverage preparationstarts. Stay beside the
machinethroughoutthe preparation! Bar display lights van­ishprogressively. Machine stops preparationautomatically.

3

Pull out capsule holder. Make sure rinsingtool is notinside.
Insertcapsule incapsule holder.Insert capsule holder into
machine.

6

Afterfinishingpreparation bardisplay flashes andON / OFF
iconblinks redfor about5 seconds. During that time do not

try topull out the capsuleholder!

7

Afterextraction is finishedremove cup fromdrip tray.

8

Usedcapsule iconblinks orange until capsule isremoved.
Pull out capsule holder. Remove usedcapsule. Put used cap­sule incapsule bin.

10

9

Rinse capsule holder with fresh drinkingwaterfrom both
sides.Dry capsule holder. Insert it back into machine. Enjoy
yourbeverage!

6. PREPARING A BEVERAGE

6. 2 TWO CAPSULES (E. G. CAPPUCCINO)

1

Check ifthe watertank contains enough freshdrinking
water.Switchon machine. While machine is heating up, ON
/ OFF icon startsblinking red. Afterapprox. 30seconds, ON /
OFF iconlights up steady green. Machine is readyto use.

4

Use touchvolume selectortoilluminate amountof bars in
accordancewiththe numberof bars shown on capsule, or
selectamount of bars toyourown taste. Choose XL beverage
for anextra big cup. Waitaround1.5min ifyouwant to pre­pare a second extra bigcup.

2

Adjustdrip tray position. Place cupwithcorrectcupsize on
drip tray. See3."BEVERAGE EXAMPLES"or package.

5

Touchhotwatericon (orcold water icon–depending on
beverage).Beverage preparationstarts. Stay beside the
machinethroughoutthe preparation! Bar display lights van­ishprogressively. Machine stops preparationautomatically.

3

Pull out capsule holder. Make sure rinsingtool is notinside.
Insertfirst capsulein capsule holder. Insertcapsule holder
intomachine.

6

Afterfinishingpreparation, bar displayflashes and ON/ OFF
iconblinks redfor about5 seconds. During that time do not

openlocking handle!

7

Usedcapsule iconblinks orange until capsule isremoved.
Pull out capsule holder. Remove usedcapsule. Put used cap­sule incapsule bin.

8

Insertsecond capsule incapsule holder.Insert it backinto
machine.

11

9

Use touchvolume selectortoilluminate amountof bars in
accordancewiththe numberof bars shown on capsule, or
selectamount of bars toyourown taste.

6. PREPARING A BEVERAGE

6. 2 TWO CAPSULES (E. G. CAPPUCCINO)

10

Touchhotwatericon (orcold water icon–depending on
beverage).Beverage preparationstarts. Stay beside the
machinethroughoutthe preparation! Bar display lights van­ishprogressively. Machine stops preparationautomatically.

13

Usedcapsule iconblinks orange until capsule isremoved.
Pull out capsule holder. Remove usedcapsule. Put used cap­sule incapsule bin.

11

Afterfinishingpreparation bardisplay flashes andON / OFF
iconblinks redfor about5 seconds. During that time do not

try topull out the capsuleholder!

14

Rinse capsule holder with fresh drinkingwaterfrom both
sides.Dry capsule holder. Insert it back into machine. Enjoy
yourbeverage!

12

Afterextraction is finishedremove cup fromdrip tray.

12

7. CLEANING

1

Rinse and cleanwater tank. Use aclean food-safe brushand
washing-up liquidas needed. Afterwards refillwith fresh
drinkingwater andinsert it into machine. The water tank is
not dishwasherproof!

4

Put rinsing tool into capsuleholder. Insert capsule holder
intomachine. Place anemptylarge containerunderneath the
coffeeoutlet.

2

Cleandrip gridand rinsing tool withfresh drinkingwaterand
cleandrip tray with aclean brush and washingup liquid.
These parts arenot dishwasherproof!

5

Switchon machine. While machine is heating up,ON / OFF
iconstarts blinkingred. Afterapprox. 30seconds, ON / OFF
iconlights up steadygreen.Machine is readytouse.

3

Cleanwithwashing-up liquidand fresh drinking water both
sides ofcapsule holder.Alternatively wash indishwasher.
Dry itafterwards.

6

Rinse the machine: Light up all bars to max. level using
touchvolume selector.Touchhot watericon. Machine starts
rinsing.Lights onbar display vanishprogressively.

7

Removeand emptycontainer. Warning: Hotwater! Handle

withcare!

8

Pull out capsule holder. Remove rinsing tool. Reinsertcap­sule holder. Place dripgridon drip tray. Then insert drip tray
atdesired position. Ifany,remove water fromwater tank.

13

9

Switchoff machine. Unplugpower plug! Clean machine with
a softdamp cloth. Dry itafterwards with a soft dry cloth.

www.dolce-gusto.com

0.5 L

8. DESCALING AT LEAST EVERY 3-4 MONTHS

Use NESCAFÉ®DolceGusto® liquid
descaler.To order, call the
NESCAFÉ®DolceGusto® hotline or go on
the NESCAFÉ®DolceGusto® website. For
hotline numbers see lastpage.

1

Ifthe beverage comes outslowerthan usual (evenin
droplets),or if it iscooler thanusualor ifthe powerbuttonis
steadyorange (descaling signal), themachine has to be
descaled.

4

Donotuse vinegarfordescaling! Avoidcontactof descaling liquid with any

partof themachine.

2

Switchoff machine. Ifany, remove waterfrom watertank.

5

Donotpush ON / OFF iconduring descaling
cycle.

3

Mix 0.5literfresh drinkingwater with descalerin ameas­uringcup. Pour descaling solution into watertank andinsert
watertank into machine.

6

Removedrip grid anddrip tray. Putrinsingtoolinto capsule
holder. Insert capsule holder into machine. Place an empty
large container underneath the coffeeoutlet.

Press andholdON / OFF iconfor atleast 5 seconds. ON/
OFF starts blinkingalternatelygreen/ orangeand machine
entersdescaling mode.

14

Touchhotwatericon. Bardisplay lights vanish pro­gressively.Machine descales in start-stop operation for
approximately2 minutes. Waituntilextractionstops.

8. DESCALING AT LEAST EVERY 3-4 MONTHS

7

Touchcold watericon. Bardisplay lights vanishpro­gressively.Machine descales in start-stop operation for
approximately2 minutes untilthe water tank is empty. Wait
until extraction stops.

10

Touchhotwatericon. Bardisplay lights vanish pro­gressively.Wait untilextraction stops.

8

Fora better effectofthe descaler, themachine enters a wait­ing timeof 2 minutes. The ON /OFF iconblinks alternately
green /orange during thewaitingtime.

11

Fillwater tankwithfreshdrinkingwater. Touch cold water
icon. Bar display lights vanish progressively. Wait until
extraction stops.

9

Empty and cleancontainer. Rinse and cleanwatertank. Use
a cleanfood-safe brush andwashing-upliquidas needed.
Afterwards refill with fresh drinking water andinsert itinto
machine.

12

Atthe end ofthe rinsingcycle, ON/ OFF iconlights up red.
Wait until powerbutton lightturns green. Remove container.
Switchoff machine.

13

Pull out capsule holder. Remove rinsing tool. Reinsertcap­sule holder. Empty andcleancontainer. Rinse andclean
watertank. Afterwards refill withfreshdrinking waterand
insertit into machine.

14

Cleanmachine witha soft damp cloth.Dry itafterwards with
a softdry cloth. Place dripgrid on drip tray. Then insert drip
trayat desiredposition.

15

9. TROUBLESHOOTING

9. 1 NO LIQUID COMES OUT – NO WATER?

1

Noliquid comes out: Beverage preparation stops part way
duringdelivery or does not startat all. Bar displayflashes
and ON/ OFF iconblinks redand green rapidly.

Check ifthe watertank contains enough freshdrinking
water.If not, refill withfresh drinking water andtouch hot/­coldwater iconagain tocontinue preparation. If thewater
tank is full proceed as follows.

9. 2 NO LIQUID COMES OUT – CAPSULE / INJECTOR BLOCKED?

1

Noliquid comes out: The capsule may be blockedand under
pressure.

3

Always keep themachine upright! To stop preparation, touch
hot/coldwater iconagain. Do notunplug themachine!
Machine releases pressure.

4

2

Coffee mix is pressed out oftop ofcapsule holder.Wait until
pressingprocess is finished. This is the case if youhear no
noise comingfromthe machine.

5

Donotdrink thecoffee!If capsule holder canbe pulled out:
Throwaway the capsule. Ifcapsule holdercannotbe pulled
out,waitfor20minutes, tryagain. If capsule holder isstill
blocked, unplug machine. Call the
NESCAFÉ®DolceGusto® hotline. Forhotline numbers see
lastpage.

Rinse the machine: Follow instructionsin 5.“FIRST USE” on
page 9. Cleanwith washing-upliquidand freshdrinking
waterbothsidesof capsule holder. Rinse driptraywith fresh
drinkingwater andcleanit witha cleanfood-safe brush.

16

Unplugpower plug!Remove water tank. Take outthe
injectortool. Pull cleaningneedle out ofinjector tool. Keep

needleout ofreach ofchildren!

9. TROUBLESHOOTING

9. 2 NO LIQUID COMES OUT – CAPSULE / INJECTOR BLOCKED?

6

Removecapsule holder.Push injectortool overinjector.

9

Put injector onto injector tool.

7

Removeinjectoronly on coldmachine! Turn injector tool
anti-clockwise. Remove injector. Donot leave injector unat-

tended! Keep injectorout of reachof children!

10

Insertinjectorfrom below into opening ofmachine. Support
injectorwith hand. Rotate injectorclockwise until itfits. Fol­low instructions in 8.“Descalingat least every 3-4months”
onpage 14.

8

Insertcleaning needle into injectorto unclogit. Ifnotpos­sible,prepare a descalingsolutionwithone descalerand

0.5 liter drinking water. Put injector indescalingsolution.

17

9. TROUBLESHOOTING

9. 3 VARIOUS

Machine cannot beswitchedon. Noopening / closingof the
machine.

Machine does notstay closed.

1

Make sure that the opening/ closing is notblockedby cable
orsurrounding objects.

1

Ifused capsule icon blinks orange: Pull out capsule holder.
Throwaway the capsule. Insertemptycapsule holder.

2

Check ifthe powerplug is correctly pluggedinto a mains
powersocket.If yes, check your electricitysupply. If
machinestillcannotbe switched on, call the
NESCAFÉ®DolceGusto® hotline. Forhotline numbers see
lastpage.

2

Ifmachine still does notstay closed: Checkif driptrayis
insertedat lowest position. Close machine manually.

Beverageis splashing outof coffee outlet.

1

To stop preparation, touchactive hotor cold watericon. Pull
out capsule holder. Check capsule. Throw away thecapsule.

18

2

Inserta new capsule incapsuleholder andinsert it back
intomachine.

www.dolce-gusto.com

9. TROUBLESHOOTING

9. 3 VARIOUS

1

Ifthe beverage comes outslowerthan usual (evenin
droplets),or if it iscooler thanusualor ifthe powerbuttonis
steadyorange (descaling signal), themachine has to be
descaled.

ON/ OFF icon flashes red fast.

Use NESCAFÉ®DolceGusto® liquiddescaler. To order,
call the NESCAFÉ®DolceGusto® hotline orgoon the
NESCAFÉ®DolceGusto® website. For hotlinenumbers see
lastpage. See 8.“Descaling at leastevery 3-4months”on
page 14.

1

Switchoff machine. Check ifcapsule is blocked,see

9.2“NO LIQUID COMES OUT – CAPSULE /INJECTOR
BLOCKED?” onpage 16.Unplug powerplug andwait 20
minutes.Afterwards plugpower pluginto mainspower
socketand switchmachine on.

1

2

IfON /OFF iconstillflashes redcall the
NESCAFÉ®DolceGusto® hotline. Forhotline numbers see
"HOTLINES" onlastpage.

2

Wateraccumulatesunderneath oraround machine. Clear
waterleaks around capsule holder during beverage pre­paration.

Unplugpower plug!

Callthe NESCAFÉ®DolceGusto® hotline. Forhotline num­berssee "HOTLINES" onlastpage.

19

AE

800348786

AL

0842 640 10

AR

0800 999 81 00

AT

0800 365 23 48

AU

1800 466 975

BA

0800 202 42

BE

0800 93217

BG

0 800 1 6666

BR

0800 7762233

CA

1 888 809 9267

CH

0800 86 00 85

CL

800 800 711

CO

01800-05-15566

CN

400 630 4868

CR

0800-507-4000

CZ

800 135 135

DE

0800 365 23 48

DK

35460100

EE

6 177 441

ES

900 10 21 21

FI

0800 0 6161

FR

0 800 97 07 80

G B

0800 707 6066

GR

800 11 68068

GT

1-800-299-0019

HK

2179 8888

HN

800-2220-6666

HR

0800 600 604

HU

06 40 214 200

I D

001803657121

I

E

00800 6378 5385

I

L

1-700-50-20-54

I T

800365234

JO

[phone]

JP

0120-879-816

KR

080-234-0070

KW

[phone]

KZ

8-800-080-2880

LB

[phone]

LU

8002 3183

LT

8 700 55 200

LV

67508056

MA

080 100 52 54

ME

020 269 902

Middle East: [phone]

MX

01800 365 2348

MK

0800 00 200

MT

80074114

MY

1800 88 3633

N I

1-800-4000

NL

0800-3652348

NO

800 80 730

NZ

0800 365 234

PA

800-0000

P E

80010210

PH

898-0061

PK

0800-62282

PL

0800 174 902

PT

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