Konica Minolta magicolor 2500W, A00V-9563-00A, 1800816-001A User Manual

®
magicolor 2500W User’s Guide
A00V-9563-00A
1800816-001A
Thank You
Thank you for purchasing a magicolor 2500W. You have made an excellent choice. Your magicolor 2500W is specially designed for optimal performance in Windows environments.
Trademarks
KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC.
magicolor is a trademark or registered trademark of KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC.
Copyright Notice
Copyright © 2006 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC., Marunou­chi Center Building, 1-6-1 Marunouchi, Chiyoda-ku, Tokyo, 100-0005, Japan. All Rights Reserved. This document may not be copied, in whole or part, nor transferred to any other media or language, without written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
Notice
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make changes to this guide and to the equipment described herein without notice. Consid­erable effort has been made to ensure that this guide is free of inaccuracies and omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. makes no warranty of any kind including, but not limited to, any implied warranties of mer­chantability and fitness for a particular purpose with regard to this guide. KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility for, or liability for, errors contained in this guide or for incidental, special, or conse­quential damages arising out of the furnishing of this guide, or the use of this guide in operating the equipment, or in connection with the performance of the equipment when so operated.
For EU member states only
This symbol means:
together with your household waste!
Please contact the Local Authority for appropriate dis­posal instructions. In the case of a new device being purchased, the used one can also be given to our dealer for appropriate disposal. Recycling of this product will help to conserve natural resources and prevent potential negative consequences for the environment and human health caused by inappropriate waste handling.
Do not dispose of this product

Contents

1 Introduction ....................................................................................................... 1
Getting Acquainted with Your Printer 2
Space Requirements 2 Printer Parts 3
Front View 3 Rear View 4 Front View with Option 4
About the Control Panel 5
About the Indicators 5
Status Messages (Ready Indicator, Error Indicator) 6
Status Messages (Toner Indicators) 6 About the Rotate Toner KEY 7 About the Cancel KEY 7
Continuing a Print Job after an Error Message 7
Cancelling a Print Job 7
2 About the Software ...........................................................................................9
Utilities and Documentation CD-ROM 10
Drivers 10 Utilities 10
Contents
i
System Requirements 11 Selecting Driver Defaults 11 Uninstalling the Printer Driver 12 Displaying Printer Driver Settings 12
Windows XP/Server 2003 12 Windows 2000/Me/98SE 13
Using the Printer Driver 14
Common Buttons 14
OK 14 Cancel 14 Apply 14 Help 14 Easy Set 14 Paper View 14 Printer View 15 Watermark View 15 Quality View 15
Default 15 Basic Tab 15 Layout Tab 16 Overlay Tab 16 Watermark Tab 16 Quality Tab 16 Version Tab 17
3 Using the Status Display ................................................................................19
Working with the Status Display 20
Introduction 20 Opening the Status Display and Showing the Supplies Status 20 Altering the Size of the Status Display Window 20 Using the Status Display 20
Recognizing Status Display Alerts 21 Recovering from a Status Display Alert 22 Closing the Status Display 22
4 Using Media .....................................................................................................23
Media Specifications 24 Media Types 25
Plain Paper 25 Thick Stock 26 Envelopes 27 Labels 28 Letterhead 29 Postcards 29 Transparencies 30 Glossy 31
Contentsii
What Is the Guaranteed Imageable (Printable) Area? 31
Imageable Area—Envelopes 32
Page Margins 32
Loading Media 33
Tray 1 (Multipurpose Tray) 33
Loading Plain Paper 33 Other Media 35 Loading Envelopes 35 Loading Label Sheets/Postcards/Thick Stock/Transparencies 39
Manual Duplexing 41
How do I manually duplex? 41
Output Tray 42 Media Storage 42
5 Replacing Consumables ................................................................................43
Replacing Consumables 44
Refilled Toner Cartridges 44 About Toner Cartridges 44
Replacing a Toner Cartridge 48
Replacing the Drum Cartridge 53
6 Maintaining the Printer ...................................................................................57
Maintaining the Printer 58 Cleaning the Printer 60
Exterior 60 Interior 61
Cleaning the Media Feed Roller and Laser Lens 61
Storing the Printer 64
7 Troubleshooting .............................................................................................. 67
Introduction 68 Preventing Media Misfeeds 69 Understanding the Media Path 70 Indicator Messages 70
Error Messages 70 Service Message 72
Clearing Media Misfeeds 73
Clearing Procedures 74
Solving Problems with Media Misfeeds 79 Solving Other Problems 81 Solving Problems with Printing Quality 84
8 Installing Accessories .................................................................................... 91
Dust Cover 92
Installing the Dust Cover 92 Loading Media in Tray 1 with the Dust Cover installed 93
Contents
iii
A Appendix ..........................................................................................................95
Safety Specifications 96 Technical Specifications 96
Printer 96 Consumable Life Expectancy Chart 98
Our Concern for Environmental Protection 99
What is an ENERGY STAR product? 99
Contentsiv
Introduction
1

Getting Acquainted with Your Printer

Space Requirements

To ensure easy operation, consumable replacement and maintenance, adhere to the recommended space requirements detailed below.
100 mm
(3.9")
630 mm (24.8")
349 mm (13.7")
100 mm
(3.9")
638 mm (25.1")
740 mm (29.1")
(3.9")
740 mm (29.1")
430 mm (16.9")
Front View
630 mm (24.8")
700 mm (27.6")
489 mm (19.3")
498mm (19.6")
Side View
710 mm (27.9")
100 mm 100 mm (3.9")
100 mm
(3.9")
740 mm (29.1")
Front View with Option
!"
638 mm (25.1")
349 mm (13.7")
430 mm (16.9")
100 mm
(3.9")
740 mm (29.1")
100 mm
(3.9")
500 mm (19.7")
509mm (20.0")
Side View with Option
100 mm (3.9")
The dust cover is a standard feature on 120 V printers in the Americas and Taiwan, but an optional accessory in other areas.
Getting Acquainted with Your Printer2

Printer Parts

The following drawings illustrate the parts of your printer referred to through­out this guide, so please take some time to become familiar with them.
Front View
1—Output tray
2—Control panel
3—Front cover
4—Tray 1 (Multipurpose tray)
5—Power switch
6—Top cover
7—Transfer belt unit
8—Fuser unit
9—Fuser separator levers
10—Drum cartridge
11— Toner cartridge carousel (con-
taining 4 toner cartridges: C, M, Y and K)
12—Toner cartridge
10
6
1
5
9
7
8
2
3
4
9
10
12
Getting Acquainted with Your Printer
11
3
Rear View
1—USB port
Front View with Option
1—Dust cover
1
1
Getting Acquainted with Your Printer4

About the Control Panel

Ready
Error
12
Rotate Toner
Y
3
1—Ready indicator
2—Error indicator
3—Rotate Toner key
4—Toner indicators
5—Cancel key

About the Indicators

The indicators use five types of signals:
Off
#
On
#
Slow blinking—1 blink every 2 seconds
#
Blinking—1 blink per second
#
Rapid blinking—2 blinks per second
#
Ready
M
4
K
C
Error
Cancel
5
About the Control Panel
5
Status Messages (Ready Indicator, Error Indicator)
Status messages indicate the current condition of the printer. The printer sta­tus also can be checked on the Status Display. (Refer to “Working with the Status Display” on page 20.)
Ready indicator (green)
Off Off Power off None
On Off Ready to print None
Rapid blink­ing
Blinking Off Processing data None
On On Initializing (power on) None
Slow blinking Off Power save mode None
On Slow blinking Drum near end Prepare the new
On Blinking Drum end Replace the drum
Error indicator (orange)
Off Warming up None
Condition Action
Calibration
Printing
Canceling a print job
drum cartridge.
cartridge.
Status Messages (Toner Indicators)
The amount of toner remaining also can be checked on the Status Display. (Refer to “Working with the Status Display” on page 20.)
Toner indicator (orange)
Slow blinking Toner near empty Prepare the new toner
On Toner empty Replace the toner cartridge.
Toner indicator (orange)
Rapid­blinking
Ready indicator (green)
On Rapid-
Condition Action
cartridge.
Error indicator (orange)
blinking
Condition Action
The installed toner cartridge is of an unap­proved type.
Install a KONICA MINOLTA toner cartridge.
About the Control Panel6

About the Rotate Toner KEY

Pressing the Rotate Toner key once moves the cyan toner cartridge so that it can be replaced. With each additional press of the Rotate Toner key, the black, yellow, then magenta toner cartridge moves so that it can be replaced.

About the Cancel KEY

The Cancel key allows you to:
Continue a print job after addressing an error message
#
Cancel a print job
#
Reset the printer after a toner cartridge is replaced
#
!"
For details on resetting the printer after replacing a toner cartridge, refer to “Replacing a Toner Cartridge” on page 48.
Begin printing the back of the page during manual duplex printing
#
!"
For details on manual duplex printing, refer to “How do I manually duplex?” on page 41.
Continuing a Print Job after an Error Message
You can continue a print job after correcting the following types of errors:
No more media in the tray
#
Media of a different format than that set in the printer driver was fed into
#
the printer
!"
For details on the error messages, refer to “Indicator Messages” on page 70.
1
Check that one of the above errors has occurred.
2
Perform the corrective action.
3
Press the Cancel key (less than 5 seconds). The print job continues.
Cancelling a Print Job
You can cancel a print job that is currently being processed.
1
While data is being processed or printed (the green “Ready” indicator is blinking), hold down the Cancel key for more than 5 seconds.
2
Release the Cancel key after both indicators light up. The current print job has now been cancelled.
About the Control Panel
7
About the
Software
2

Utilities and Documentation CD-ROM

Drivers

Drivers Use/Benefit
Printer Driver for Windows XP/Server 2003/2000
Printer Driver for Windows Me/98SE
!"
For detail on the installation of the printer drivers, refer to the magi­color 2500W Installation Guide.

Utilities

Utilities Use/Benefit
Status Display From the Status Display, the current
These drivers give you access to all of the printer features, including finishing and advanced layout. See also “Displaying Printer Driver Settings” on page 12.
status of this printer, such as its consumables and error information, can be checked.
For details, refer to “Working with the Status Display” on page 20.
Utilities and Documentation CD-ROM10

System Requirements

Personal computer
#
Celeron 333 MHz or higher
Operating System
#
Microsoft Windows XP Home Edition/Professional, Windows Server 2003, Windows 2000 Professional, Windows Me, Windows 98SE
Free hard disk space
#
Approximately 128 MB of free hard disk space for printer driver and
Status Display
Approximately 128 MB of free hard disk space for image processing
RAM
#
Windows XP/Server 2003: 128 MB Windows 2000/ME/98 SE: 64 MB
CD-ROM/DVD drive
#
I/O interface
#
USB 2.0 compliant port
!"
If the printer is connected via USB 1.1, printing at 2400 × 600 dpi may not be possible in some cases. This printer supports printing at 2400 interface.
!"
This printer cannot be used as a shared printer.
×
600 dpi using a USB 2.0

Selecting Driver Defaults

Before you start working with your printer, you are advised to verify/change the default driver settings.
1
Choose the driver’s properties as follows:
(Windows XP/Server 2003)
From the
Printers and Faxes
icolor 2500W printer icon. Select the
(Windows 2000)
From the the 2500W printer icon. Select the
Start
Start
Printers
directory. Right-click the KONICA MINOLTA magicolor
System Requirements
menu, choose
directory. Right-click the KONICA MINOLTA mag-
menu, choose
Printers and Faxes
Printing Preferences-Basic
Settings
Printing Preferences-Basic
and then
to display the
Printers
tab.
to display
tab.
11
(Windows Me/98SE)
From the the 2500W printer icon. Select the tab.
2
Select the default settings for your printer, such as the default media for­mat you use.
3 4
Apply
Click
Click OK to exit from the Properties dialog box.
Start
Printers
.
menu, choose
directory. Right-click the KONICA MINOLTA magicolor
Settings
Properties-Printer Properties-Basic
and then
Printers

Uninstalling the Printer Driver

This section describes how to uninstall the magicolor 2500W Printer Driver if necessary.
to display
1
From the then
MINOLTA magicolor 2500W Uninstall
2
In the Uninstall window, select the KONICA MINOLTA magicolor 2500W. Then click
3
The magicolor 2500W driver will be uninstalled from your computer.
4
Restart your computer.
Start
menu, choose
KONICA MINOLTA magicolor 2500W Utilities
Uninstall
.
Programs
(Windows XP:
.

Displaying Printer Driver Settings

Windows XP/Server 2003

1
From the
and Faxes
2
Right-click the KONICA MINOLTA magicolor 2500W printer icon and choose
Start
menu, choose
directory.
Printing Preferences
Printers and Faxes
.
to display the
All Programs
, and then
),
KONICA
Printers
Uninstalling the Printer Driver12

Windows 2000/Me/98SE

1
From the the
2
Display the printer driver settings:
#
#
Start
menu, point to
Printers
Windows 2000
printer icon and choose
Windows Me/98SE
and choose
directory.
—Right-click the KONICA MINOLTA magicolor 2500W
—Right-click the magicolor 2500W printer icon
Properties
Settings
Printing Preferences
, then select
, and then click
Printer Properties
.
Printers
.
to display
Displaying Printer Driver Settings
13

Using the Printer Driver

Common Buttons

The buttons described below appear on each tab.
OK
Click to exit the Printing Preferences dialog box, saving any changes made.
Cancel
Click to exit the Printing Preferences dialog box without saving any changes made.
Apply
Click to save all changes without exiting the Printing Preferences dialog box.
!"
Depending on the version of the operating system, appear.
Apply
may not
Help
Click to view the help.
Easy Set
Save
Click access the settings for use again later.
#
#
Afterward, the saved settings can be selected from the drop-down list. To change the registered settings, click
Select their default values.
to save the current settings. Specify a
Name:
Type in the name of the settings to be saved.
Comment:
Defaults
Add a simple comment to the settings to be saved.
Edit
from the drop-down list to reset the functions in all tabs to
.
Name
and
Comment
to
Paper View
Click the button to display a sample of the page layout in the figure area.
!"
This button does not appear on the tabs.
Watermark, Quality
, and
Version
Using the Printer Driver14
Printer View
Click the button to display an image of the printer in the figure area.
!"
This button does not appear on the
Version
tab.
Watermark View
Click this button to display a preview of the watermark.
!"
This button appears only when the
Watermark
tab is selected.
Quality View
Click this button to display a sample of the settings selected in the
!"
This button appears only when the
Quality
tab is selected.
Default
Click this button to reset the settings to their defaults.
!"
This button does not appear on the
!"
When this button is clicked, the settings in the displayed dialog box are reset to their defaults. The settings on other tabs are not changed.
Version
tab.

Basic Tab

The Basic Tab allows you to
Specify the orientation of the media
#
Specify the size of the original document
#
Select the output media size
#
Zoom (expand/reduce) documents
#
Specify the paper source
#
Specify the type of media
#
Specify the number of copies
#
Turn on/off job collation
#
Quality
tab.
Using the Printer Driver
15

Layout Tab

The Layout Tab allows you to
Print several pages of a document on the same page (N-up printing)
#
Rotate the print image 180 degrees
#
Specify duplex printing
#
Print a guide
#
Specify booklet printing
#
Specify image shift settings
#

Overlay Tab

!"
Be sure to use overlays with print jobs with a media size and orienta­tion that matches the overlay form. In addition, if settings have been specified for “N-up” or “Booklet” in the printer driver, the overlay form cannot be adjusted to match the specified settings.
The Overlay Tab allows you to
Select the form to use
#
Add, edit or delete overlay files
#
Print the form on all pages or only the first page
#

Watermark Tab

The Watermark Tab allows you to
Specify whether to print in color or grayscale
#
Add, edit or delete watermarks
#
Print the watermark on the background
#
Lighten the density of the watermark
#
Print the watermark on only the first page
#

Quality Tab

The Quality Tab allows you to
Specify whether to print in color or grayscale
#
Control the darkness of an image (Brightness)
#
Adjust the contrast (Contrast)
#
Adjust the saturation of printed image (Saturation)
#
Using the Printer Driver16
Specify the color matching for printing documents
#
Specify the resolution for the printout
#

Version Tab

The Version Tab allows you to view information about the printer driver.
Using the Printer Driver
17
Using the Status
Display
3

Working with the Status Display

Introduction

The Status Display shows information about the current status of the printer (and its supplies) and allows you to specify various settings such as the time until the printer enters Energy Saver mode.

Opening the Status Display and Showing the Supplies Status

Use one of the following steps to open the Status Display:
Windows XP/Server 2003
#
grams KONICA MINOLTA magicolor 2500W Status
Windows 2000/Me/98SE
#
KONICA MINOLTA magicolor 2500W Utilities
then
KONICA MINOLTA magicolor 2500W Status
KONICA MINOLTA magicolor 2500W Utilities
, then
—From the
—From the

Altering the Size of the Status Display Window

Start
menu, choose
Start
menu, choose
All Pro-
, and then
.
Programs
, and then
.
,
From the
#
the window.
From the
#
the window.
Display
Display
menu, choose
menu, choose
Status (Reduce)
Status (Expand)
to decrease the size of
to increase the size of

Using the Status Display

When the background of the printer graphic is green, the printer is in
#
standby mode or a job is printing normally.
When the background of the printer graphic is red or yellow, there is an
#
error and the job has been interrupted. The status of the printer and the error message are shown in the dialog boxes on the left.
The function areas include:
Printer Status
#
tional status of the printer.
How to Recover
#
in order to correct problems and recover from error conditions.
Warning Status
#
such as low toner.
—Displays text messages that describe the current opera-
—Provides you with explanations of what you need to do
—Displays text messages that alert you of conditions
Working with the Status Display20
Printer Status Figure—Shows a graphic representation of the printer
#
and indicates where the problem is.
Printing Status—Displays the status of the current print job.
#
Popup Setting—Allows you to choose which message(s) you want to
#
bring to the foreground when that particular condition occurs with the printer.
Select Printer—Allows you to select the printer that is displayed in the
#
Status Display when multiple magicolor 2500Ws are connected to a sin­gle computer. In addition, if the Startup check box is selected, the Status Display is auto­matically started up when the computer is started up.
Printer Information—Allows you to check various information such as
#
the number of prints.
Supplies Status—Displays the usage status (approximate percentage
#
remaining) of each toner cartridge.
Mode Setting—Allows you to specify the following:
#
$
Auto Continue: If the Auto Continue check box is selected, print-
ing can continue even if the media size set in the printer driver is different from the size of the media loaded in the tray.
$
Auto Toner Replace: Specifies whether or not printing stops when the
toner becomes empty. If the Auto Toner Replace check box is selected, printing stops when the toner becomes empty and the empty toner car­tridge moves so that it can be replaced. Restart the printer after changing the Auto Toner Replace setting.
$
Energy Saver: Specifies the length of time until the printer
enters Energy Saver mode.
Power On Test—Performs an AIDC (Auto-Image Density Control) cali-
#
bration.
Print Status Sheet—Prints a list of status messages indicated by the
#
control panel indicators and a list of error messages.
Print Config Page—Prints the configuration page.
#

Recognizing Status Display Alerts

When the Status Display detects a printing problem, the icon on the Windows task bar changes from green to yellow or red, depending on the severity of the printer problem.
Recognizing Status Display Alerts
21

Recovering from a Status Display Alert

When the Status Display notifies you of a printing problem, double-click its icon on the Windows task bar to open the Status Display. The Status Display identifies what type of error has occurred.

Closing the Status Display

To close the Status Display from the File menu, choose
!"
If you click the X button in the upper-right corner of the Status Display window to close the window, the Status Display remains available at the bottom right of the taskbar. Double-click the icon to open the Sta­tus Display window again.
!"
Wait at least 5 seconds before opening the Status Display again after it has been closed.
Exit
.
Recovering from a Status Display Alert22
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