Konica Minolta Magicolor 2430DL User Manual

®

magicolor 2430 DL
User’s Guide

4139-7743-02A

1800769-001B

Thank You

Thank you for purchasing a magicolor 2430 DL. You have made an excellent choice.
Your magicolor 2430 DL is specially designed for optimal performance in Windows,
Macintosh, and other environments.

Trademarks

KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered
trademarks of KONICA MINOLTA HOLDINGS, INC.

magicolor is a trademark or registered trademark of KONICA MINOLTA PRINTING
SOLUTIONS U.S.A., INC.

Copyright Notice

Copyright © 2004 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC., Marunou­chi Center Building, 1-6-1 Marunouchi, Chiyoda-ku, Tokyo, 100-0005, Japan. All
Rights Reserved. This document may not be copied, in whole or part, nor transferred
to any other media or language, without written permission of KONICA MINOLTA
BUSINESS TECHNOLOGIES, INC.

Notice

KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make
changes to this guide and to the equipment described herein without notice. Consid
erable effort has been made to ensure that this guide is free of inaccuracies and
omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. makes
no warranty of any kind including, but not limited to, any implied warranties of mer
chantability and fitness for a particular purpose with regard to this guide.
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility
for, or liability for, errors contained in this guide or for incidental, special, or conse
quential damages arising out of the furnishing of this guide, or the use of this guide in
operating the equipment, or in connection with the performance of the equipment
when so operated.

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SOFTWARE LICENSE AGREEMENT

This package contains the following materials provided by Konica Minolta Business Technolo­gies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded
machine-readable outline data encoded in the special format and in the encrypted form (“Font
Programs”), other software which runs on a computer system for use in conjunction with the
Printing Software (“Host Software”), and related explanatory written materials (“Documenta
tion”). The term “Software” shall be used to describe Printing Software, Font Programs and/or
Host Software and also include any upgrades, modified versions, additions, and copies of the
Software.
The Software is being licensed to you under the terms of this Agreement.
KMBT grants to you a non-exclusive sublicense to use the Software and Documentation, pro­vided that you agree to the following:

1. You may use the Printing Software and accompanying Font Programs for imaging to the
licensed output device(s), solely for your own internal business purposes.

2. In addition to the license for Font Programs set forth in Section 1 (“Printing Software”)
above, you may use Roman Font Programs to reproduce weights, styles, and versions of
letters, numerals, characters and symbols (“Typefaces”) on the display or monitor for your
own internal business purposes.

3. You may make one backup copy of the Host Software, provided your backup copy is not
installed or used on any computer. Notwithstanding the above restrictions, you may install
the Host Software on any number of computers solely for use with one or more printing
systems running the Printing Software.

4. You may assign its rights under this Agreement to an assignee of all of Licensee’s right and
interest to such Software and Documentation (“Assignee”) provided you transfer to
Assignee all copies of such Software and Documentation Assignee agrees to be bound by
all of the terms and conditions of this Agreement.

5. You agree not to modify, adapt or translate the Software and Documentation.

6. You agree that you will not attempt to alter, disassemble, decrypt, reverse engineer or
decompile the Software.

7. Title to and ownership of the Software and Documentation and any reproductions thereof
shall remain with KMBT.

8. Trademarks shall be used in accordance with accepted trademark practice, including iden­tification of the trademark owner’s name. Trademarks can only be used to identify printed
output produced by the Software. Such use of any trademark does not give you any rights
of ownership in that trademark.

9. You may not rent, lease, sublicense, lend or transfer versions or copies of the Software that
the Licensee does not use, or Software contained on any unused media, except as part of
the permanent transfer of all Software and Documentation as described above.

10. In no event will KMBT or its licensor be liable to you for any consequential, incidental INDI­RECT, PUNITIVE or special damages, including any lost profits or lost saving, even if
KMBT has been advised of the possibility of such damages, or for any claim by any third
party. KMBT or its licensor disclaims all warranties with regard to the software, express or
implied, including, without limitation implied warranties of merchantability, fitness for a par
ticular purpose, title and non-infringement of third party rights. Some states or jurisdictions
do not allow the exclusion or limitation of incidental, consequential or special damages, so
the above limitations may not apply to you.

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11. Notice to Government End Users: The Software is a “commercial item,” as that term is
defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial
computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consis
tent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Govern­ment End Users acquire the Software with only those rights set forth herein.

12. You agree that you will not export the Software in any form in violation of any applicable
laws and regulations regarding export control of any countries.

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Contents

Thank You 2
Trademarks 2
Copyright Notice 2
Notice 2
SOFTWARE LICENSE AGREEMENT 3

1 Introduction ....................................................................................................... 1

Getting Acquainted with Your Printer 2

Space Requirements 2
Printer Parts 3

Front View 3
Front View with Options 4
Rear View with Options 4

2 Software Installation ......................................................................................... 5

Utilities and Documentation CD-ROM 6

Drivers 6
Utilities 6

System Requirements 7
Selecting Driver Options/Defaults

Contents

i

(For Windows) 8

Uninstalling the Printer Driver

(For Windows) 9

Displaying Printer Driver Settings

(For Windows) 9

Windows XP/Server 2003 9
Windows 2000/Me/98SE/NT 4.0 10

Using the Printer Driver 10

Common Buttons 10

OK 10
Cancel 10
Apply 10
Help 10
Easy Set 11
Page Layout 11

Printer Figure 11
Setup Tab 11
Paper Tab 11
Quality Tab 12
Device Options Setting Tab 12

3 Using the Windows Status Display and Printer Status Monitor Center .....13

Working with the Status Display 14

Introduction 14
Opening the Status Display and Showing the Supplies Status 14
Altering the Size of the Status Display Window 14
Using the Status Display 14

Recognizing Status Display Alerts 15
Recovering from a Status Display Alert 15
Closing the Status Display 15
Working With the Printer Status Monitor Center 16

Introduction 16
System Requirements 16
Opening the Printer Status Monitor Center and Showing the Supplies
Status 16
Using the Printer Status Monitor Center 17

Recognizing Printer Status Monitor Center Alerts 18
Closing the Printer Status Monitor Center 18

4 Printer Control Panel and Configuration Menu ............................................19

About the Control Panel 20

Control Panel Indicators and Keys 20
Toner Supply Indicators 22

Configuration Menu Overview 22

Configuration Menu 23
Special Pages Menu 26

Contents ii

Language Menu 26
Engine Menu 26
Network Menu 29
Consumables Menu 31
Direct Print Menu 32

5 Direct Print ....................................................................................................... 35

Direct Printing 36

Printing Directly from a Digital Camera 36

6 Using Media ..................................................................................................... 39

Media Specifications 40
Media Types 41

Plain Paper (Recycled Paper) 41
Thick Stock 42
Envelopes 43
Labels 44
Letterhead 45
Postcard 45
Transparencies 46
Glossy 47
What Is the Guaranteed Imageable (Printable) Area? 48

Imageable Area—Envelopes 48

Page Margins 48

Loading Media 49

Tray 1 (Multipurpose Tray) 49

Loading Plain Paper 49
Other Media 51
Loading Envelopes 51
Loading Labels/Postcard/Thick Stock/Transparency 55

Tray 2 56

Loading Plain Paper 56

Duplexing 60
Output Tray 61
Media Storage 62

7 Replacing Consumables ................................................................................63

Replacing Consumables 64

About Toner Cartridges 64

Replacing a Toner Cartridge 67

Replacing the Drum Cartridge 72

8 Maintaining the Printer ................................................................................... 75

Maintaining the Printer 76
Cleaning the Printer 78

Exterior 78

Contents

iii

Interior 79

Cleaning the Media Feed Roller and Laser Lens 79

Cleaning the Duplex Option Feed Rollers 82

Cleaning the Media Feed Rollers for Tray 2 83

Storing the Printer 84

9 Troubleshooting ..............................................................................................85

Introduction 86
Printing the Configuration Page 86
Preventing Media Misfeeds 87
Understanding the Media Path 88
Clearing Media Misfeeds 88

Media Misfeed Messages and Clearing Procedures 89

Clearing a Media Misfeed in the Printer 89

Clearing a Media Misfeed From Tray 2 92

Clearing a Media Misfeed from the Duplex Option 94

Solving Problems with Media Misfeeds 96
Solving Other Problems 99
Solving Problems with Printing Quality 103
Status, Error, and Service Messages 109

Standard Status Messages 109
Error Messages (Warning) 110
Error Messages (Operator Call) 111
Service Messages 114

10 Installing Accessories ..................................................................................115

Introduction 116
Antistatic Protection 116
Dual In-Line Memory Module (DIMM) 117

Installing a DIMM 118

Duplex Option 120

Installing the Duplex Option 121

Tray 2 123

Installing Tray 2 124

Dust Cover 125

Installing the Dust Cover 125
Loading Media in Tray 1 with the Dust Cover Installed 126

A Appendix ........................................................................................................129

Safety Specifications 130
Technical Specifications 130

Printer 130
Consumable Life Expectancy Chart 132

Our Concern for Environmental Protection 133

What is an ENERGY STAR product? 133

Contents iv

Introduction

Getting Acquainted with Your Printer

Space Requirements

To ensure easy operation, consumable replacement and maintenance,
adhere to the recommended space requirements detailed below.

259 mm

(10.2")

715.8 mm (28.2")

341 mm (13.4")

115 .8

mm

(4.56")

430 mm (16.9")

Front View Side View

210.2
mm
(8.3")

771.0 mm (30.4")

560.8 mm (22.1")

" The options appear shaded in the above illustration.

Getting Acquainted with Your Printer2

Printer Parts

The following drawings illustrate the parts of your printer referred to through­out this guide, so please take some time to become familiar with them.

Front View

1—Output tray

2—Control panel

3—Front cover

4—KONICA MINOLTA

Digital Camera Direct
Print port

5—Tray 1 (Multipurpose

tray)

6—Power switch

7—Top cover

8—Transfer belt unit

9—Fuser unit

10—Fuser separator levers

11—Drum cartridge

12—Toner cartridge carou-

sel (containing 4 toner
cartridges: C, M, Y and
K)

13—USB port

14—10Base-T/100Base-TX

(IEEE 802.3) Ethernet
Interface port

15—Toner cartridge

1

7

6

10

13

14

11

2

3

4

5

8

9

10

11

12

15

Getting Acquainted with Your Printer

3

Front View with Options

1—Tray 2

Rear View with Options

1—Duplex option

1

1

Getting Acquainted with Your Printer4

Software

Installation

Utilities and Documentation CD-ROM

Drivers

Drivers Use/Benefit

Printer Driver for
Windows XP/Server 2003/2000

Printer Driver for Windows Me/98SE
Printer Driver for Windows NT 4.0
Printer Driver for Macintosh OS X
Printer Driver for Linux

These drivers give you access to all of
the printer features, including finishing
and advanced layout. See also
“Displaying Printer Driver Settings
(For Windows)” on page 9.

" For details of the Macintosh and Linux printer drivers, refer to the mag-

icolor 2430 DL Reference Guide.

" For details on the installation of the printer drivers, refer to the magi-

color 2430 DL Installation Guide.

Utilities

Utilities Use/Benefit

Status Display (Windows only) From the Status Display, the current

status of this printer, such as its
consumables and error information,
can be checked.

For details, refer to “Working with the
Status Display” on page 14.

Printer Status Monitor Center
(Windows only)

PageScope Web Connection With the Web browser, the status of

The status of KONICA MINOLTA
products on the same network can be
checked.

For details, refer to “Working With the
Printer Status Monitor Center” on
page 16.

printers can be checked, and each
setting can be changed.

For details, refer to the magicolor
2430 DL Reference Guide.

Utilities and Documentation CD-ROM6

System Requirements

 Personal computer

– Pentium 2:400 MHz (Pentium 3:500 MHz or higher is recommended.)
– Power Mac G3 or later (G4 or later is recommended.)

 Operating System

– Microsoft Windows XP Home Edition/Professional,

Windows
Windows NT 4.0

– Mac OS X 10.2 or later
– Red Hat Linux 8.0 or later, SuSE Linux 8.1 or later

 Free hard disk space

– Approximately 20 MB of free hard disk space for printer driver and

Status Display

– Approximately 128 MB of free hard disk space for image processing

 RAM

More than OS recommendation

 CD-ROM/DVD drive

 I/O interface

– 10Base-T/100Base-TX (IEEE 802.3) Ethernet interface port
– USB Revision 2.0 and USB Revision 1.1 compliant port

Server 2003, Windows 2000, Windows Me, Windows 98SE,

" For details of the Macintosh and Linux printer drivers, refer to the mag-

icolor 2430 DL Reference Guide.

System Requirements

7

Selecting Driver Options/Defaults (For Windows)

Before you start working with your printer, you are advised to verify/change
the default driver settings. Also, in case you have options installed, you
should “declare” the options in the driver.

1 Choose the driver’s properties as follows:

– (Windows XP/Server 2003)

From the start menu, choose Printers and Faxes to display the
Printers and Faxes directory. Right-click the KONICA MINOLTA mag-
icolor 2430DL printer icon and choose Printing Preferences.

– (Windows 2000)

From the Start menu, choose Settings and then Printers to display
the Printers directory. Right-click the KONICA MINOLTA magicolor
2430DL printer icon and choose Printing Preferences.

– (Windows Me/98SE)

From the Start menu, choose Settings and then Printers to display
the Printers directory. Right-click the KONICA MINOLTA magicolor
2430DL printer icon and choose Properties. Choose Printer Proper

ties.

– (Windows NT 4.0)

From the Start menu, choose Settings and then Printers to display
the Printers directory. Right-click the KONICA MINOLTA magicolor
2430DL printer icon and choose Document Defaults.

2 If you have installed available options, proceed with the next step. Other-

wise, proceed with step 8.

3 Select the Device Options Setting tab.
4 Check that the options have been correctly identified.

-

" Since Auto configure is selected as a default with this driver, installed

options are automatically identified. If, for some reason, the options
are not correctly identified, follow the operations described in steps 5
through 7.

5 Clear the Auto configure check box.
6 Select an option (one at a time) and click Add. The option moves to the

Installed Options list.

" If you accidentally add an uninstalled option, select the option in the

Installed Options list and then click Remove.

Selecting Driver Options/Defaults (For Windows)8

7 Click Apply.

" Depending on the version of the operating system, Apply may not

appear. If this is the case, continue with the next step.

8 Select the Paper tab. Select the default settings for your printer, such as

the default media format you use.

9 Click Apply.

10 Click OK to exit from the Properties dialog box.

Uninstalling the Printer Driver (For Windows)

This section describes how to uninstall the magicolor 2430 DL printer driver if
necessary.

1 From the Start (Windows XP/Server 2003 : start) menu, choose Pro-

grams (Windows XP/Server 2003: All Programs), KONICA MINOLTA,
magicolor 2430DL Utilities, and then magicolor 2430DL Uninstall.

2 In the Uninstall window, select the KONICA MINOLTA magicolor 2430DL.

Then click Uninstall.

3 The magicolor 2430 DL driver will be uninstalled from your computer.

" When using Windows 98SE, restart the computer after uninstalling

the printer driver.

Displaying Printer Driver Settings (For Windows)

Windows XP/Server 2003

1 From the start menu, choose Printers and Faxes to display the Printers

and Faxes directory.

2 Right-click the KONICA MINOLTA magicolor 2430DL printer icon and

choose Printing Preferences.

Uninstalling the Printer Driver (For Windows)

9

Windows 2000/Me/98SE/NT 4.0

1 From the Start menu, point to Settings, and then click Printers to display

the Printers directory.

2 Display the printer driver settings:

 Windows 2000—Right-click the KONICA MINOLTA magicolor

2430DL printer icon and choose Printing Preferences.

 Windows Me/98SE—Right-click the magicolor 2430DL printer icon

and choose Properties, then select Printer Properties.

 Windows NT 4.0—Right-click the KONICA MINOLTA magicolor

2430DL printer icon and choose Document Defaults.

Using the Printer Driver

Common Buttons

The buttons described below appear on each tab.

OK

Click to exit the Properties dialog box, saving any changes made.

Cancel

Click to exit the Properties dialog box without saving any changes made.

Apply

Click to save all changes without exiting the Properties dialog box.

" Depending on the version of the operating system, Apply may not

appear.

Help

Click to view the help.

Using the Printer Driver10

Easy Set

To save the current settings, enter a name, and then click Save. Afterward,
the saved settings can be selected from the drop-down list.

Select Default from the drop-down list to reset the functions in all tabs to their
default values.

Page Layout

Click the button to display a sample of the page layout in the figure area.

Printer Figure

Click the button to display an image of the printer (with all installed options) in
the figure area.

Setup Tab

The Setup tab allows you to

 Print several pages of a document on the same page (N-up printing)

 Provide a watermark on printed documents

 Design custom watermarks

 Specify duplex and booklet printing

 Specify the paper source

 Define the type of media

 Specify different paper for the first page of a document

Paper Tab

The Paper tab allows you to

 Specify the size of the original document

 Define custom media sizes

 Fit printed documents to a specified media size

 Select the output media size

 Scale (expand/reduce) documents

 Specify the orientation of the media

 Specify the number of copies

 Turn on/off the printer’s sorting function

 Turn on/off the Transmit Once function

Using the Printer Driver

11

 Print using a form overlay

 Create/edit a form overlay

Quality Tab

The Quality tab allows you to

 Switch between color and monochrome printing

 Specify color matching (Images, Graphics and Text)

 Specify the resolution for the printout

 Control the tones of an image (Contrast)

 Control the darkness of an image (Brightness)

 Control the color purity of an image (Saturation)

 Control the clarity of an image (Sharpness)

Device Options Setting Tab

The Device Options Setting tab allows you to

 Automatically identify installed options

 Activate Tray 2 and/or the duplex option

 Enter the user name that is sent with the print job(s)

 View information about the printer driver

Using the Printer Driver12

Using the

Windows Status

Display and

Printer Status

Monitor Center

Working with the Status Display

Introduction

The Status Display shows information about the current status of the printer.

" You need to enable Bi-Directional Support from Printer Properties in

order to work properly when opening the Status Display.

Opening the Status Display and Showing the Supplies Status

Use one of the following steps to open the Status Display:

 Windows XP/Server 2003—From the start menu, choose All Programs,

KONICA MINOLTA, magicolor 2430DL Utilities, and then magicolor
2430DL Status.

 Windows 2000/Me/98SE/NT 4.0—From the Start menu, choose Pro-

grams, KONICA MINOLTA, magicolor 2430DL Utilities, and then magi­color 2430DL Status.

Altering the Size of the Status Display Window

 From the Display menu, choose Status (Reduce) to decrease the size of

the window.

 From the Display menu, choose Status (Expand) to increase the size of

the window.

Using the Status Display

 When the background of the printer graphic is green, the printer is in

standby mode or a job is printing normally.

 When the background of the printer graphic is red or yellow, there is an

error and the job has been interrupted. The status of the printer and the
error message are shown in the dialog boxes on the left.

The function areas include:

 Printer Status—Displays text messages that describe the current opera-

tional status of the printer.

 How to Recover—Provides you with explanations of what you need to do

in order to correct problems and recover from error conditions.

 Warning Status—Displays text messages that alert you of conditions

such as low toner.

Working with the Status Display14

 Printer Status Figure—Shows a graphic representation of the printer

and indicates where the problem is.

 Printing Status—Displays the status of the current print job.

 Select Popup Message—Allows you to choose which message(s) you

want to bring to the foreground when that particular condition occurs with
the printer.

 Printer Information—Allows you to check various information such as

the number of prints.

 Supplies Status—Displays the usage status (approximate percentage

remaining) of each toner cartridge.

Recognizing Status Display Alerts

When the Status Display detects a printing problem, the icon on the Windows
task bar changes from green (normal) to yellow (warning) or red (error),
depending on the severity of the printer problem.

Recovering from a Status Display Alert

When the Status Display notifies you of a printing problem, double-click its
icon on the Windows task bar to open the Status Display. The Status Display
identifies what type of error has occurred.

Closing the Status Display

To close the Status Display from the File menu, choose Exit.

" If you click the X button in the upper-right corner of the Status Display

window to close the window, the Status Display remains available at
the bottom right of the taskbar. Double-click the icon to open the Sta­tus Display window again.

Recognizing Status Display Alerts

15

Working With the Printer Status Monitor Center

Introduction

Printer Status Monitor Center is an application that shows the status of multi­ple printing devices connected to the host through local ports (USB) or net­work ports. Printer Status Monitor Center locates network printing devices by
using the Service Location Protocol (SLP), and only supports printing devices
responding to KONICA MINOLTA–specific SLP and PJL queries such as the
magicolor 2300 DL and the magicolor 2430 DL.

" If a KONICA MINOLTA product is not compatible with both SLP and

KONICA MINOLTA–specific PJL, Printer Status Monitor Center cannot
be used.

" You need to enable Bi-Directional Support from Printer Properties in

order to work properly when opening the Printer Status Monitor Cen­ter.

System Requirements

 Operating System

Windows XP/Server 2003/2000/Me/98SE/NT 4.0

 Printer Ports Supported by Printer Status Monitor Center

– Ethernet port
– USB port

Opening the Printer Status Monitor Center and Showing the Supplies Status

Follow the appropriate operation described below to open the Printer Status
Monitor Center.

 Windows XP/Server 2003—From the start menu, choose All Programs,

KONICA MINOLTA, magicolor 2430DL Utilities, and then magicolor
2430DL Printer Status Monitor Center.

 Windows 2000/Me/98SE/NT 4.0—From the Start menu, choose Pro-

grams, KONICA MINOLTA, magicolor 2430DL Utilities, and then magi­color 2430DL Printer Status Monitor Center.

Working With the Printer Status Monitor Center16

Using the Printer Status Monitor Center

 Printer Name—Displays the model name of the local printer or printer on

the network together with a printer icon. The printer icon changes color
according to the connection and printer status. A red icon indicates an
error, a yellow icon indicates a warning, and a green icon indicates normal
operation.
Depending on the setting in the Options dialog box, Status Display or
PageScope Web Connection appears when you double-click the printer
name.

" If the name of the printer cannot be detected, “Unknown” appears next

to the Printer name.

" If the selected printer is incompatible with Status Display or Page-

Scope Web Connection, it will not appear when you double-click the
printer name.

" If the device is connected to the USB port or if “Unable to Connect”

appears under Status, Status Display or PageScope Web Connection
does not appear, even when you double-click the printer name.

 Port—Displays the name of the port where the printer is connected.

For a local printer, the type (USB) is displayed.
For a network printer, the IP address is displayed.

 Status—Displays the printer status. The same information for Printer Sta-

tus in the Status Display is displayed.

 Supply Status: C,M,Y,K %Remaining—Displays (as a percentage) the

approximate amount of toner remaining in the cartridges. The listed val­ues are, from the left: C (cyan), M (magenta), Y (yellow) and K (black).

" Click the heading of each column to switch the order between

descending and ascending.

Action Menu

 Update Printers—Searches again for the printers on the network.

 Network Printers—Allows the IP address of network printers to be added

or removed.

Working With the Printer Status Monitor Center

17

 Options

Status Monitor Application
for Network Printers

Timeout Two timeout intervals can be specified.

Specify whether Status Display or PageScope
Web Connection appears when the name of the
printer in the screen is double-clicked. The
default setting is Status Display. This setting
only applies to network printers.

 Printer Detection Timeout

 Printer Status Query Timeout

Recognizing Printer Status Monitor Center Alerts

If a red or yellow icon appears, open the Status Display or PageScope Web
Connection, and then check the detailed information. For details on the Sta­tus Display, refer to “Working with the Status Display” on page 14. For details
on the PageScope Web Connection, refer to the magicolor 2430 DL Refer­ence Guide.

Closing the Printer Status Monitor Center

To close the Printer Status Monitor Center, choose Exit from the Action
menu, or click the X button in upper-right corner of the Printer Status Monitor
Center window.

Recognizing Printer Status Monitor Center Alerts18

Printer Control

Panel and

Configuration

Menu

About the Control Panel

Error

The control panel, located on the top of the printer, allows you to direct the
printer’s operation. In addition, it displays the current status of the printer,
including any condition that needs your attention.

1 2

Ready Error

3

Menu

Select

MESSAGE
WINDOW

Toner

Y

M C K

Cancel

8

Control Panel Indicators and Keys

No. Indicator Off On

1 The printer is not ready

Ready

2 No problem. The printer requires

to accept data.

Error

The printer is ready to
accept data.

operator attention
(usually accompanied by
a status message in the
message window.)

4

5

6

7

About the Control Panel20

No. Key Function

3  Moves up in the menu structure

 Within a menu choice that is changeable char-

acter by character, scrolls upward through the
available characters

4  Moves right in the menu structure

 Moves right through the available menu

choices

5  Moves down in the menu structure.

 Within a menu choice that is changeable char-

acter by character, scrolls downward through
the available characters

6  Moves left in the menu structure

 Moves left through the available menu choices

7  Cancels the currently displayed menu or menu

Cancel

choice

 Allows you to cancel one or all print jobs that

are currently being printed or processed:

1. Press the Cancel key.

2. Press the Right or Left keys to select either

JOB CANCEL/CURRENT JOB or JOB
CANCEL/ALL JOBS

.

8  Enters the menu system

About the Control Panel

3. Press the Select key.
The print job(s) is cancelled.

 Moves down in the menu structure

 Selects the displayed menu choice

21

Toner Supply Indicators

The indicators shown below will appear, indicating the amount of toner that
remains in the yellow (Y), magenta (M), cyan (C), and black (K) toner car
tridges.

READY

-

Toner M C K

Y

Configuration Menu Overview

The magicolor 2430 DL configuration menu accessible from the control panel
is structured as shown below.

Configuration Menu Overview22

Configuration Menu

READY

MENU
SPECIAL PAGES

PRINT
CONFIG PAGE

TOTAL FACE COUNT
xxxxxx

MENU
LANGUAGE

PRINT
TEST PAGES

PRINT
MENU MAP

LANGUAGE SET
ENGLISH

LANGUAGE SET
FRENCH

LANGUAGE SET
GERMAN

LANGUAGE SET
ITALIAN

LANGUAGE SET
PORTUGUESE

LANGUAGE SET
SPANISH

LANGUAGE SET
CZECH

LANGUAGE SET
JAPANESE

COLOR FACE COUNT
xxxxxx

BW FACE COUNT
xxxxxx

CONTROLLER VER.
xx.xxx

ENGINE VER.
xxxxxxxxxxxxxx

COLOR
CALIBRATION

REMOVE
ALL TONER

ENERGY SAVER***
xxx

RESTORE
USER DEFAULT

MENU
ENGINE

ENGINE
REPLACE TONER

ENGINE
TONER EMPTY

ENERGY SAVER*
xxxxxxxx

AUTO CONTINUE
xxx

TRAY CHAINING**
xxx

ENGINE
SERVICE

Configuration Menu Overview

* Displayed only on the
model for the Americas if

ENERGY SAVER in the
ENGINE/SERVICE/
ENERGY SAVER menu is

set to

ON.

**Displays only if Tray 2 is
installed.

*** Displayed only on the
model for the Americas.

23

MENU
NETWORK

DHCP:xx
BOOTP:xx

IP ADDRESS
xxx.xxx.xxx.xxx

SUBNET MASK
xxx.xxx.xxx.xxx

GATEWAY
xxx.xxx.xxx.xxx

MAC ADDRESS
00206Bxxxxxx

HTTP:xx

SNMP:xx

FORCED MODES *
xx/xx/xx

MENU
CONSUMABLE USAGE

BLACK TONER
xx% REMAINING

CYAN TONER
xx% REMAINING

MAGENTA TONER
xx% REMAINING

YELLOW TONER
xx% REMAINING

DRUM CARTRIDGE
xx% REMAINING

* Some older network hubs
with fixed communication
modes do not communicate
properly with automatically
configured devices. In such
cases, use the NETWORK/
FORCED MODES menu to
configure the printer for the
appropriate hub settings and
enable communication.

Configuration Menu Overview24

MENU
DIRECT PRINT

IMAGE QUALITY
xxx

PAPER SIZE
xxx

MEDIA TYPE
xxx

LAYOUT
xxxx

BRIGHTNESS
xxx

SHARPNESS
xxx

AUTO ROTATE
xxx

Configuration Menu Overview

25

Special Pages Menu

PRINT CON-

Print the configuration page.

FIG PAGE

PRINT TEST

Print the test page.

PAGES

PRINT MENU

Print the menu map.

MAP

Language Menu

ENGLISH/FRENCH/
GERMAN/ITALIAN/
PORTUGUESE/
SPANISH/CZECH/
JAPANESE

The display language of the message window
can be changed to the required language.

The default setting is English.

Engine Menu

" All factory default values are shown in bold.

REPLACE TONER

Settings

Select the color for the toner cartridge to be
replaced.

BLACK / YELLOW /
MAGENTA / CYAN / ALL

When the color for the toner cartridge to be
replaced is selected, the carousel rotates to
the toner cartridge for the selected color, so
that it can be replaced.

If ALL was selected, first the cyan (C) toner
cartridge is rotated, so that it can be replaced.
After it is replaced and all covers are closed,
the black (K) toner cartridge is rotated, so that
it can be replaced. In the same way, the yel
low (Y) and magenta (M) toner cartridges are
rotated one by one, so that they can be
replaced.

For details on replacing the toner cartridge,
refer to
page 67.

“Replacing a Toner Cartridge” on

-

Configuration Menu Overview26

TONER EMPTY

ENERGY SAVER

AUTO CONTINUE

Settings

When set to CONTINUE, printing continues
even if the toner cartridge is empty.

When set to STOP, printing stops when the
toner cartridge is empty.

Settings

STOP / CONTINUE

15 MINUTES / 30 MINUTES
/ 60 MINUTES/
120 MINUTES

Sets the length of time until the printer enters
Energy Saver mode after it no longer receives
print jobs or is not operating.

120 MINUTES is displayed only on the

model for the Americas.

The Energy Saver mode is automatically can­celled when any of the following occurs:

 The printer is restarted.

 A print job is received.

 Any key on the control panel is pressed.

 The top cover is opened, then closed.

This menu is displayed only on the model for
the Americas when

ENERGY SAVER

Settings

When set to ON, the printer continues printing
if the correct size media is not loaded in the
specified tray.

When set to OFF, the printer stops and
displays a message indicating that media
should be loaded into the specified tray if the
specified tray runs out of media.

ON / OFF

ENGINE/SERVICE/

is set to ON.

Configuration Menu Overview

27

TRAY CHAINING

ENGINE
SERVICE

Use this submenu to view information related to the engine.

TOTAL FACE
COUNT

COLOR FACE
COUNT

BW FACE
COUNT

CONTROL­LER VER.

ENGINE
VER.

COLOR
CALIBRA­TION

REMOVE
ALL TONER

ENERGY
SAVER

Settings

When set to ON, the printer automatically
switches to a different tray containing media
of the same size and type, if the specified tray
runs out of media.

When set to OFF, the printer stops and
displays a message indicating that media
should be loaded into the specified tray if the
specified tray runs out of media.

The number of page faces that have been
printed to date.

The number of color page faces that have
been printed to date.

The number of monochrome page faces that
have been printed to date.

The current controller firmware version.

The printer engine firmware version.

Performs color calibrations in order to adjust
the color shift.

All toner cartridges can be removed.

First, the cyan (C) toner cartridge is rotated,
so that it can be removed. After it is removed
and all covers are closed, the black (K) toner
cartridge is rotated, so that it can be removed.
In the same way, the yellow (Y) and magenta
(M) toner cartridges are rotated one by one,
so that they can be removed.

Settings

When set to ON, Energy Saver is enabled.

ON / OFF

ON / OFF

When set to OFF, Energy Saver is disabled
and the
not displayed.

This menu is displayed only on the model for
the Americas.

ENGINE/ENERGY SAVER menu is

Configuration Menu Overview28

ENGINE
SERVICE

RESTORE
USER
DEFAULT

Resets the ENERGY SAVER, AUTO

CONTINUE

to the factory defaults. In addition, the
PageScope Web Connection administrator
password is reset to the default password.
For details of the PageScope Web
Connection administrator password, refer to
the magicolor 2430DL Reference Guide.

and TRAY CHAINING menus

Network Menu

If the printer is connected to a network, the following settings should be spec­ified. For details about each setting, contact your network administrator.

" All factory default values are shown in bold.

DHCP

BOOTP

IP
ADDRESS

SUBNET
MASK

Settings

DHCP SET:ON
BOOTP SET:OFF

DHCP SET:OFF
BOOTP SET:ON

DHCP SET:OFF
BOOTP SET:OFF

If there is a DHCP server on the network, specify whether the
IP address is automatically assigned by the DHCP server and
other network information is loaded.

Specifies whether the IP address is automatically assigned by
BOOTP and other network information is loaded.

Setting

Sets the IP address of this printer on the network. Use the Up,
Down, Left, and Right keys to enter the value.

When manually setting the IP address, first set DHCP and
BOOTP to

Setting

Sets the subnet mask value of the network. Use the Up,
Down, Left, and Right keys to enter the value. When manually
setting the Subnet Mask, first set DHCP and BOOTP to

192.168.1.2

OFF.

255.255.255.0

OFF.

Configuration Menu Overview

29

GATEWAY

MAC
ADDRESS

HTTP

SNMP

FORCED
MODES

Setting

If a router is used on the network, enter the IP address of the
router. Use the Up, Down, Left, and Right keys to enter the
value. When manually setting the Gateway, first set DHCP
and BOOTP to

Displays the Ethernet hardware address for this printer. (It
cannot be changed.)

Settings

HTTP can be set to ON or OFF. ON enables the Internal Web
Page inside the printer,

Settings

SNMP is a scalable, distributed management suited for
managing small to large size networks. SNMP can be set to

192.168.1.1

OFF.

ON / OFF

OFF disables it.

ON / OFF

ON or OFF.

Settings SPEED/DUP/NEG. : AUTO/AUTO/ON

- AUTO/FULL/ON - AUTO/HALF/ON

- 100M/AUTO/ON - 100M/FULL/ON

- 100M/FULL/OFF - 100M/HALF/ON

- 100M/HALF/OFF - 10M/AUTO/ON

- 10M/FULL/ON - 10M/FULL/OFF

- 10M/HALF/ON - 10M/HALF/OFF

SPEED indicates the network transmission speed. Select from

a 10Base-T connection (10M), 100Base-TX connection
(100M), or automatic recognition (AUTO). If AUTO is selected,
the transmission speed is set depending on the negotiation.
Therefore, there is no setting where negotiation (NEG.) is
turned off.

DUP indicates the communication method for bi-directional
communication. Select whether data is sent and received in
both directions simultaneously (FULL), or in one direction at a
time (HALF), or select automatic recognition (AUTO). If AUTO is
selected, the transmission speed is set depending on the
negotiation. Therefore, there is no setting where negotiation
(NEG.) is turned off.

NEG. indicates the negotiation setting (mutually sends and
receives information such as the transmission speed and
determines the transmission setting). When set to ON, negotia
tion is performed. When set to OFF, negotiation is not per-
formed.

-

Configuration Menu Overview30

Consumables Menu

BLACK
TONER

CYAN
TONER

YELLOW
TONER

MAGENTA
TONER

DRUM
CAR

-

TRIDGE

The approximate percentage of toner remaining in the black
toner cartridge.

The approximate percentage of toner remaining in the cyan
toner cartridge.

The approximate percentage of toner remaining in the yellow
toner cartridge.

The approximate percentage of toner remaining in the
magenta toner cartridge.

The remaining life for the drum cartridge.

Configuration Menu Overview

31

Direct Print Menu

These settings are overridden by any settings configured within the digital
camera.
For details on direct printing, refer to “Direct Printing” on page 36.

" All factory default values are shown in bold.

IMAGE
QUALITY

PAPER
SIZE

MEDIA
TYPE

LAYOUT

BRIGHT­NESS

SHARP­NESS

Settings

Specifies the resolution of the printed image. There are three
settings:
and

FINE (2400 × 600 dpi).

Note : DRAFT resolution is available with 32 MB base memory.
NORMAL and FINE resolutions require an additional 128 MB or

more memory installed.

Settings

DRAFT / NORMAL / FINE

DRAFT (600 x 600 dpi), NORMAL (1200 × 600 dpi),

LETTER / A4 / A5 / STATEMENT /
J-POSTCARD

Specifies the media size on which the image will be printed.

LETTER is the default setting for the Americas, and A4 is the

default setting for all other regions.

Settings

PLAIN PAPER / THICK STOCK /
GLOSSY / POSTCARD / LABELS

Specifies the media type on which the image will be printed.

Settings

1-UP / 2-UP / 3-UP / 4-UP /
6-UP / 8-UP

Specifies the number of images to be printed on a single sheet
of paper.

When set to 1-UP, only one image will be printed on a single
sheet of paper.

Settings

Changes the density of colors.

When set to ON, images are printed even brighter.

Settings

Changes the vividness of intermediate colors.

When set to ON, intermediate colors in images are printed
more vividly.

OFF / ON

OFF / ON

Configuration Menu Overview32

AUTO
ROTATE

Settings

Prints with the image rotated so that it fits the size of the
paper.

When set to ON, the image is rotated 90 degrees clockwise
before it is printed.

These settings are available only when LAYOUT is set to

OFF / ON

1-UP or 4-UP.

Configuration Menu Overview

33

Configuration Menu Overview34

Direct Print

Direct Printing

If a digital camera with PictBridge (1.0 or later) is connected to the printer
through a USB connection, images stored on the digital camera can be
printed directly from the printer.

" An additional 128 MB memory or more is required before Image Qual-

ity and All Images Index Print can be selected from the digital camera.
For details on using the digital camera, refer to your digital camera’s
manual.

" The following features are not supported with Direct Printing:

• Cropping print

• Fixed size print

• Borderless

Printing Directly from a Digital Camera

1 From the printer’s Direct Print menu, specify settings for Image Quality,

Paper Size, Media Type, Layout, Brightness, Sharpness and Auto Rotate.

" The Media Type setting can be selected only from the printer’s

Direct Print menu. Media Type cannot be selected from the digital
camera.

" If these settings (except Media Type) can be specified from the

digital camera, they do not need to be specified from the control
panel. These settings are overridden by settings configured within
the digital camera.
For details on control panel settings, refer to “Direct Print Menu” on
page 32.

Direct Printing36

2 Connect the USB cable to the

digital camera and to the direct
print port.

" A USB cable is not

included with the printer
and must be purchased
separatelly, if not sup
plied with your digital
camera.

-

Direct Printing

37

Direct Printing38

Using Media

Media Specifications

What types and sizes of media can I load?

Media Media Size Tray* Duplex

Inch Millimeter

A4 8.2 x 11.7 210.0 x 297.0 1/2 Yes

A5 5.9 x 8.3 148.0 x 210.0 1 No

B5 (JIS) 7.2 x 10.1 182.0 x 257.0 1 No

B5 (ISO) 6.9 x 9.8 176.0 x 250.0 1 No

Executive 7.25 x 10.5 184.0 x 267.0 1 No

Folio 8.3 x 13.0 210.0 x 330.0 1 No

Foolscap 8.0 x 13.0 203.2 x 330.2 1 No

Kai 16 7.3 x 10.2 185.0 x 260.0 1 No

16K 7.7 x 10.6 195.0 x 270.0 1 No

Legal 8.5 x 14.0 215.9 x 355.6 1 No

Government Legal 8.5 x 13.0 216.0 x 330.0 1 No

Letter 8.5 x 11.0 215.9 x 279.4 1/2 Yes

Letter Plus 8.5 x 12.7 215.9 x 322.3 1 No

Government letter 8.0 x 10.5 203.2 x 266.7 1 No

Statement 5.5 x 8.5 140.0 x 216.0 1 No

UK Quarto 8.0 x 10.0 203.2 x 254.0 1 No

Custom, Minimum 3.6 x 7.7 92.0 x 195.0 1 No

Custom, Maximum 8.5 x 14.0 216.0 x 356.0 1 No

A4 Transparency 8.2 x 11.7 210.0 x 297.0 1 No

Letter Transparency 8.5 x 11.0 215.9 x 279.4 1 No

Japanese Postcard 3.9 x 5.8 100.0 x 148.0 1 No

Double Postcard 5.8 x 7.9 148.0 x 200.0 1 No

Envelope C5 6.4 x 9.0 162.0 x 229.0 1 No

Envelope C6 4.5 x 6.4 114.0 x 162.0 1 No

Envelope #10 4.125 x 9.5 104.7 x 241.3 1 No

Envelope DL 4.3 x 8.7 110.0 x 220.0 1 No

Envelope Monarch 3.875 x 7.5 98.4 x 190.5 1 No

Envelope Chou #3 4.7 x 9.2 120.0 x 235.0 1 No

Envelope Chou #4 3.5 x 8.1 90.0 x 205.0 1 No

Envelope You #4 4.1 x 9.3 105.0 x 235.0 1 No

Thick Stock, Glossy —Only supported for letter, A4, or smaller media.

Custom, Minimum 3.6 x 5.9 92.0 x 148.0 1 No

Custom, Maximum 8.5 x 14.0 216.0 x 356.0 1 No

Notes: *Tray 1 = Multipurpose
Tray 2 = Plain paper only

" For custom sizes, use the printer driver to specify the settings within

the ranges shown in the above table.

Media Specifications40

Media Types

Before purchasing a large quantity of special media, do a trial print with the
same media and check the print quality.

Keep media on a flat, level surface in its original wrapper until it is time to
load it. For a list of approved media, refer to printer.konicaminolta.com.

Plain Paper (Recycled Paper)

Capacity Tray 1 Up to 200 sheets, depending on the paper

weight

Tray 2 Up to 500 sheets, depending on the paper

weight

Orientation Face up
Driver

Media Type
Weight 60 to 90 g/m² (16 to 24 lb bond)
Duplexing See page 40 for supported sizes.

Use plain paper that is

 Suitable for plain paper laser printers, such as standard or recycled office

paper.

Note

Do not use the media types listed below. These could cause poor print
quality, media misfeeds, or damage to the printer.

Plain paper (Recycled paper)

DO NOT use media that is

 Coated with a processed surface (such as carbon paper, digitally gloss-

coated media, and colored paper that has been treated)

 Carbon backed

 Unapproved iron-on transfer media (such as heat-sensitive paper,

heat-pressure paper, and heat-press transfer paper)

 Cold-water-transfer paper

 Pressure sensitive

 Designed specifically for inkjet printers (such as superfine paper, glossy

film, and postcards)

 Already been printed on by another printer, copier, or fax machine

 Dusty

 Wet (or damp)

Media Types

41

" Keep media between 35% and 85% relative humidity. Toner does

not adhere well to moist or wet paper.

 Layered

 Adhesive

 Folded, creased, curled, embossed, warped, or wrinkled

 Perforated, three-hole punched, or torn

 Too slick, too coarse, or too textured

 Different in texture (roughness) on the front and back

 Too thin or too thick

 Stuck together with static electricity

 Composed of foil or gilt; too luminous

 Heat sensitive or cannot withstand the fusing temperature (180°C

[356°F])

 Irregularly shaped (not rectangular or not cut at right angles)

 Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons

 Acidic

 Any other media that is not approved

Thick Stock

Paper thicker than 90 g/m2 (24 lb bond) is referred to as thick stock. Test all
thick stock to ensure acceptable performance and to ensure that the image
does not shift.

Capacity Tra y 1 Up to 50 thick stock sheets, depending on

their thickness

Tray 2 Not supported

Orientation Face up
Driver

Media Type
Weight 91 to 163 g/m² (25 to 43 lb bond)
Duplexing Not supported

Thick stock (91 to 163 g/m2)

" 43 lb bond is also referred to as 90 lb index stock.

DO NOT use thick stock that is

 Mixed with any other media in the trays (as this will cause printer misfeed-

ing)

Media Types42

Envelopes

Print on the front (address) side only. Some parts of the envelope consist of
three layers of paper—the front, back, and flap. Anything printed in these lay
ered regions may be lost or faded.

Capacity Tray 1 Up to 10 envelopes, depending on their

thickness

Tray 2 Not supported

Orientation Face up
Driver

Media Type
Weight 91 to 163 g/m² (25 to 43 lb bond)
Duplexing Not supported

Envelope

" 43 lb bond is also referred to as 90 lb index stock.

Use envelopes that are

 Common office envelopes approved for laser printing with diagonal joints,

sharp folds and edges, and ordinary gummed flaps

" Because the envelopes pass through heated rollers, the gummed

area on the flaps may seal. Using envelopes with emulsion-based
glue avoids this problem.

 Approved for laser printing

 Dry

DO NOT use envelopes that have

 Sticky flaps

 Tape seals, metal clasps, paper clips, fasteners, or peel-off strips for seal-

ing

 Transparent windows

 Too rough of a surface

 Material that will melt, vaporize, offset, discolor, or emit dangerous fumes

 Been presealed

-

Media Types

43

Labels

A sheet of labels consists of a face sheet (the printing surface), adhesive, and
a carrier sheet:

 The face sheet must follow the plain paper specification.

 The face sheet surface must cover the entire carrier sheet, and no adhe-

sive should come through on the surface.

You can print continuously with label sheets. However, this could affect the
media feed, depending on the media quality and printing environment. If
problems occur, stop the continuous printing and print one sheet at a time.

Try printing your data on a sheet of plain paper first to check placement.
Check your application documentation for more information on printing labels.

Capacity Tra y 1 Up to 50 label sheets, depending on their

thickness

Tray 2 Not supported

Orientation Face up
Driver

Media Type
Weight 60 to 163 g/m² (16 to 43 lb bond)
Duplexing Not supported

Labels

" 43 lb bond is also referred to as 90 lb index stock.

Use label sheets that are

 Recommended for laser printers

DO NOT use label sheets that

 Have labels that easily peel off or have parts of the label already removed

 Have backing sheets that have peeled away or have exposed adhesive

" Labels may stick to the fuser, causing them to peel off and media

misfeeds to occur.

Media Types44

 Are precut or perforated

Do not use

Shiny backed paper

OK to use

Full-page labels
(uncut)

Letterhead

Try printing your data on a sheet of plain paper first to check placement.

Capacity Tray 1 Up to 200 sheets, depending on their size

and thickness

Tray 2 Not supported

Orientation Face up
Driver

Media Type
Weight 60 to 90 g/m² (16 to 24 lb bond)
Duplexing See page 40 for supported sizes (face up—top of page first).

Letterhead

Postcard

Try printing your data on a sheet of plain paper first to check placement.

Capacity Tray 1 Up to 50 postcards, depending on their

thickness

Tray 2 Not supported

Orientation Face up
Driver

Media Type
Weight 60 to 163 g/m² (16 to 90 lb bond)
Duplexing Not supported

Use postcards that are

Postcard

 Approved for laser printers

Media Types

45

DO NOT use postcards that are

 Coated

 Designed for inkjet printers

 Precut or perforated

 Preprinted or multicolored

" If the postcard is warped, press on the warped

area before putting it in Tray 1.

 Folded or wrinkled

Transparencies

" Do not fan transparencies before loading them. Resulting static elec-

tricity may cause printing errors.

" If you touch the face of the transparencies with your bare hands, print

quality may be affected.

" Keep the printer path clean. Transparencies are especially sensitive to

a dirty media path. If there are shadows on either the top or the bottom
of the sheets, see

chapter 8, “Maintaining the Printer” .

" Remove transparencies as soon as possible from the output tray to

avoid static buildup.

You can print continuously with transparencies. However, this could affect the
media feed, depending on the media quality, static buildup, and printing envi­ronment.

Try printing your data on a sheet of plain paper first to check placement.

Media Types46

" If you have problems feeding 50 sheets, try loading only 1–10 sheets

at a time. Loading a large number of transparencies at one time may
cause static buildup, causing feeding problems.

Capacity Tray 1 Up to 50 transparencies, depending on their

thickness

Tray 2 Not supported

Orientation Face up
Driver

Media Type
Duplexing Not supported

Transparency

" Always first test a small quantity of a particular type of transparency.

Use transparencies that are

 Approved for laser printing

DO NOT use transparencies that

 Have static electricity that will cause them to stick together

 Are specified for inkjet printers only

Glossy

Test all glossy to ensure acceptable performance and to ensure that the
image does not shift.

Capacity Tray 1 Up to 50 glossy sheets, depending on their

thickness

Tray 2 Not supported

Orientation Face up
Driver

Media Type
Duplexing Not supported

DO NOT use glossy that is

Glossy

 Mixed with any other media in the trays (as this will cause printer misfeed-

ing)

 Specified for inkjet printers only

Media Types

47

What Is the Guaranteed Imageable (Printable) Area?

The printable area on all media sizes is
up to 4 mm (0.157") from the edges of
the media.

Each media size has a specific image­able area, the maximum area on which
the printer can print clearly and without
distortion.

This area is subject to both hardware
limits (the physical media size and the
margins required by the printer) and
software constraints (the amount of
memory available for the full-page frame buffer). The guaranteed imageable
(printable) area for all media sizes is the page size minus 4 mm (0.157") from
all edges of the media.

a

a

Printable

a

a = 4 mm (0.157")

a

Area

" When printing in color on legal-size media, the bottom margin is

10.4 mm (0.409").

" When printing on glossy stock, the top margin is 10 mm (0.394").

Imageable Area—Envelopes

Envelopes have a nonguaranteed imageable area that varies with envelope
type.

" The envelope

print orienta­tion is deter­mined
by your appli­cation.

Nonimageable area 4 mm (0.157")

Nonguaranteed area

Guaranteed

area

Page Margins

Margins are set through your application. Some applications allow you to set
custom page sizes and margins while others have only standard page sizes
and margins from which to choose. If you choose a standard format, you may
lose part of your image (due to imageable area constraints). If you can cus
tom-size your page in your application, use those sizes given for the imagea­ble area for optimum results.

Media Types48

-

Loading Media

How do I load media?

Take off the top and bottom sheets of a
ream of paper. Holding a stack of approx
imately 200 sheets at a time, fan the
stack to prevent static buildup before
inserting it in a tray.

-

" Do not fan transparencies.

Note

Although this printer was designed for printing on a wide range of
media types, it is not intended to print exclusively on a single media
type except plain paper. Continuous printing on media other than plain
paper (such as envelopes, labels, thick stock, or transparencies) may
adversely affect print quality or reduce engine life.

When refilling media, first remove any media remaining in the tray. Stack it
with the new media, even the edges, then reload it.

Do not mix media of different types and sizes, as this will cause media mis­feeds.

Tray 1 (Multipurpose Tray)

For details on the types and sizes of media that can be printed from Tray 1,
refer to “Media Specifications” on page 40.

Loading Plain Paper

1 Open Tray 1.

Loading Media

49

2 Slide the media guides to pro-

vide more space between them.

3 Load the paper face up in the

tray.

" Do not load paper above

the M mark. Up to 200
sheets (80 g/m2 [22 lb]) of
plain paper can be
loaded into the tray at
one time.

Loading Media50

4 Slide the media guides against

the edges of the paper.

Other Media

When loading media other than plain paper, set the media mode (for exam­ple, Envelope, Label, Thick Stock or Transparency) in the driver for optimum
print quality.

Loading Envelopes

1 Open Tray 1.

2 Remove any media from the tray.

Loading Media

51

3 Slide the media guides to pro-

vide more space between them.

4 Load the envelopes flap side

down in the tray.

" Before loading enve-

lopes, press them down
to make sure that all air is
removed, and make sure
that the folds of the flaps
are firmly pressed, other
wise the envelopes may
become wrinkled or a
media misfeed may
occur.

-

" Up to 10 envelopes can be loaded into the tray at one time.
" For envelopes with the

flap along the long edge,
load the envelopes with
the flap toward the left of
the printer.

Loading Media52

5 Slide the media guides against

the edges of the envelopes.

6 Pull the lever, and then open the

top cover.

" If there is paper in the

output tray, remove it.
Fold up the output tray
before opening the top
cover.

" Do not touch the transfer

belt.

Loading Media

53

7 Raise the fuser separator levers

on the fuser unit.

8 Carefully close the top cover.

" Before printing on media

other than envelopes, be
sure to move the fuser
separator levers on the
fuser unit to its original
position.

Loading Media54

Loading Labels/Postcard/Thick Stock/Transparency

1 Open Tray 1.

2 Remove any media from the tray.
3 Slide the media guides to pro-

vide more space between them.

4 Load the media face up in the

tray.

" Up to 50 sheets can be

loaded into the tray at
one time.

Loading Media

55

5 Slide the media guides against

the edges of the media.

Tray 2

Loading Plain Paper

1 Pull out Tray 2 as far as possi-

ble.

Loading Media56

2 Lift up Tray 2 to remove it.

3 Remove the lid from Tray 2.

4 Press down the media pressure

plate to lock it into place.

Loading Media

57

5 Load the paper face up in the

tray.

" Do not load above the

100% line. Up to 500
sheets (80 g/m
plain paper can be
loaded into the tray at
one time.

6 Reattach the lid to Tray 2.

2

[22 lb]) of

100%

75

50

Loading Media58

7 Reinsert Tray 2 into the printer.

Loading Media

59

Duplexing

Select paper with high opacity for duplex (2-sided) printing. Opacity refers to
how effectively paper blocks out what is written on the opposite side of the
page. If the paper has low opacity (high translucency), then the printed data
from one side of the page will show through to the other side. Check your
application for margin information. For best results, print a small quantity to
make sure the opacity is acceptable.

Duplex (2-sided) printing can be done manually or can be done automatically
with the duplex option installed and selected.

Note

Only plain paper, 60–90 g/m2 (16–24 lb bond) can be autoduplexed. See
“Media Specifications” on page 40.

Duplexing envelopes, labels, transparencies, or glossy is not
supported.

How do I autoduplex?

You should verify that the duplex option is physically installed on the printer to
successfully duplex the job. If the duplex option is not installed and a duplex
job is sent, the control panel will display

Check your application to determine how to set your margins for duplex
printing.

The following Duplex/Booklet settings are available.

DUPLEX UNIT NOT ATTACHED.

If “Short Edge Binding” is selected, the pages will be laid

1

1

2

1

1

1

out to flip at the top.

1

3

If “Long Edge Binding” is selected, the pages will be laid out
to flip at the sides.

2

1

3

Duplexing60

1

If “Booklet Left Binding” is selected, the pages can be
folded as a left-bound booklet.

2

1

3

1

3

2

If “Booklet Right Binding” is selected, the pages can be
folded as a right-bound booklet.

1

3

1 Load plain paper into the tray.
2 From the printer driver, specify the layout for duplex printing.
3 Click OK.

" With autoduplexing, the back side is printed first, and then the front

side is printed.

Output Tray

All printed media is output to the face-down output tray on top of the printer.
This tray has a capacity of approximately 200 sheets (A4/Letter) of 80 g/m2
(22 lb) paper.

" If the media is stacked too high in the output tray, your printer may

experience media misfeeds, excessive media curl, or static buildup.

" Remove transparencies as soon as possible from the output tray to

avoid static buildup.

Output Tray

61

Media Storage

How do I store media?

 Keep media on a flat, level surface in its original wrapper until it is time to

load it.

Media that has been stored for a long time out of its packaging may dry up
too much and cause misfeeding.

 If media has been removed from its wrapper, place it in its original pack-

aging and store in a cool, dark place on a level surface.

 Avoid moisture, excessive humidity, direct sunlight, excessive heat (above

35°C [95°F]), and dust

 Avoid leaning against other objects or placing it in an upright position.

Before using stored media, do a trial print and check print quality.

Media Storage62

Replacing

Consumables

Replacing Consumables

Note

Failure to follow instructions as outlined in this manual could result in
voiding your warranty.

About Toner Cartridges

Your printer uses four toner cartridges: black, yellow, magenta, and cyan.
Handle the toner cartridges carefully to avoid spilling toner inside the printer
or on yourself.

" Install only new toner cartridges in your printer. If a used toner car-

tridge is installed, the indicator message will not clear and the supplies
status in the Status Display will not be updated.

" The toner is nontoxic. If you get toner on your skin, wash it off with

cool water and a mild soap. If you get toner on your clothes, lightly
dust them off as best as you can. If some toner remains on your
clothes, use cool, not hot water, to rinse the toner off.

CAUTION

If you get toner in your eyes, wash it out immediately with cool water
and consult a doctor.

" Refer to the following URL for recycling information.

Americas:http://printer.konicaminolta.com/products/recycle
Europe:http://www.minolta-qms.nl/nlen/frames/cleanplanet.htm

Note

Do not use refilled toner cartridges or unapproved toner cartridges. Any
damage to the printer or quality problems caused by a refilled toner
cartridge or unapproved toner cartridge will void your warranty. No
technical support is provided to recover from these problems.

Replacing Consumables64

When replacing a toner cartridge, refer to the following table. For optimum
print quality and performance, use only approved KONICA MINOLTA toner
cartridges for your specific printer type, as listed in the table below. If you
open the top cover, you can find your printer type and the toner cartridge part
numbers on the consumables reorder label inside your printer.

Printer
Typ e

AM 5250221-100

EU

AP 5250221-350

JP 5250221-300

Printer Part
Number

5250221-200
5250221-400

Toner Cartridge Type Toner Cartridge

Standard-Capacity Toner Cartridge -Yellow (Y) 1710587-001

Standard-Capacity Toner Cartridge -Magenta (M) 1710587-002

Standard-Capacity Toner Cartridge -Cyan (C) 1710587-003

High-Capacity Toner Cartridge - Black (K) 1710587-004

High-Capacity Toner Cartridge - Yellow (Y) 1710587-005

High-Capacity Toner Cartridge - Magenta (M) 1710587-006

High-Capacity Toner Cartridge - Cyan (C) 1710587-007

Standard-Capacity Toner Cartridge -Yellow (Y) 1710589-001

Standard-Capacity Toner Cartridge -Magenta (M) 1710589-002

Standard-Capacity Toner Cartridge -Cyan (C) 1710589-003

High-Capacity Toner Cartridge - Black (K) 1710589-004

High-Capacity Toner Cartridge - Yellow (Y) 1710589-005

High-Capacity Toner Cartridge - Magenta (M) 1710589-006

High-Capacity Toner Cartridge - Cyan (C) 1710589-007

Standard-Capacity Toner Cartridge -Yellow (Y) 1710590-001

Standard-Capacity Toner Cartridge -Magenta (M) 1710590-002

Standard-Capacity Toner Cartridge -Cyan (C) 1710590-003

High-Capacity Toner Cartridge - Black (K) 1710590-004

High-Capacity Toner Cartridge - Yellow (Y) 1710590-005

High-Capacity Toner Cartridge - Magenta (M) 1710590-006

High-Capacity Toner Cartridge - Cyan (C) 1710590-007

Standard-Capacity Toner Cartridge -Yellow (Y) 1710588-001

Standard-Capacity Toner Cartridge -Magenta (M) 1710588-002

Standard-Capacity Toner Cartridge -Cyan (C) 1710588-003

High-Capacity Toner Cartridge - Black (K) 1710588-004

High-Capacity Toner Cartridge - Yellow (Y) 1710588-005

High-Capacity Toner Cartridge - Magenta (M) 1710588-006

High-Capacity Toner Cartridge - Cyan (C) 1710588-007

Part Number

Replacing Consumables

65

Keep toner cartridges:

 In their packaging until you’re ready to install them.

 In a cool, dry location away from sunlight (due to heat).

The maximum storage temperature is 35° C (95° F) and the maximum
storage humidity is 85% (noncondensing). If the toner cartridge is moved
from a cold place to a warm, humid place, condensation may occur,
degrading print quality. Allow the toner to adapt to the environment for
about one hour before use.

 Level during handling and storage.

Do not hold, stand or store
cartridges on their ends or turn
them upside down; the toner
inside the cartridges may
become caked or unequally
distributed.

 Away from salty air and corrosive gases such as aerosols.

Replacing Consumables66

Replacing a Toner Cartridge

Note

Be careful not to spill toner while replacing a toner cartridge. If toner
spills, immediately wipe it off with a soft, dry cloth.

If TONER EMPTY on the ENGINE/TONER EMPTY menu is set to STOP,
the message TONER LIFE END X (where “X” represents the color of the
toner) appears when a toner cartridge becomes empty. Follow the steps
below to replace the toner cartridge.

" If TONER EMPTY on the ENGINE/TONER EMPTY menu is set to

CONTINUE, the message TONER EMPTY X appears.

1 Check the message window to see which color of toner is empty.

Perform the operation described below to automatically rotate the rack to
move the toner cartridge for the specified color, so that it can be replaced.

Press Key Until Display Reads

TONER LIFE END X or
TONER EMPTY X

Menu Select

Menu Select

Press until appropriate color is

displayed.

Menu Select

MENU
SPECIAL PAGES

MENU
ENGINE

ENGINE
REPLACE TONER

REPLACE TONER
BLACK

REPLACE TONER
X

PLEASE WAIT

Then, it displays OPEN

DOOR/REPLACE TONER X

Replacing Consumables

67

2 Pull the lever, and then open the

top cover.

" If there is paper in the

output tray, remove it.
Fold up the output tray
before opening the top
cover.

" Do not touch the transfer

belt.

3 Open the front cover and check

that the toner cartridge to be
replaced has rotated to the
exchange position.

" You can identify the toner

cartridge by the color of
the handle and by the let­ter molded into the han­dle: C (cyan), M
(magenta), Y (yellow)
and K (black).

Replacing Consumables68

4 Pull the handle on the toner car-

tridge toward you, and then pull
the toner cartridge up to remove
it.

" Do not manually rotate

the toner cartridge carou­sel. In addition, do not
rotate the carousel with
force, otherwise it may be
damaged.

Note

Dispose of the empty toner cartridge according to your local
regulations. Do not burn the toner cartridge.

5 Prepare a new toner cartridge.
6 Shake the cartridge a few times

to distribute the toner.

" Make sure that the toner

roller cover is securely
attached before shaking
the toner cartridge.

Replacing Consumables

69

7 Remove the cover from the

toner roller.

" Do not touch or scratch

the toner roller.

8 Align the shaft on each end of

the toner cartridge with its hold­ers, and then insert the car­tridge.

" Before inserting the toner

cartridge, make sure that
the color of the toner car
tridge to be installed is
the same as the label on
the toner cartridge carou
sel.

-

-

9 Press down on the toner car-

tridge until it snaps into place.

Replacing Consumables70

10 Close the front cover.

11 Carefully close the top cover.

" The printer must complete a calibration cycle (less than 2 minutes)

after the toner cartridge has been replaced. If you open the top
cover before the message
repeats the calibration cycle.

Replacing Consumables

READY appears, the printer stops and

71

Replacing the Drum Cartridge

1 Pull the lever, and then open the

top cover.

" If there is paper in the

output tray, remove it.
Fold up the output tray
before opening the top
cover.

" Do not touch the transfer

belt.

2 Carefully pull out the drum car-

tridge.

Note

Dispose of the used drum cartridge according to your local
regulations. Do not burn the drum cartridge.

Replacing Consumables72

3 Prepare a new drum cartridge.

" Do not touch the PC

drum on the drum car
tridge.

4 Install the new drum cartridge.

-

Replacing Consumables

73

5 Carefully close the top cover.

" The printer must complete a calibration cycle (less than 2 minutes)

after the drum cartridge has been replaced. If you open the top
cover before the message
repeats the calibration cycle.

READY appears, the printer stops and

Replacing Consumables74

Maintaining the

Printer

Maintaining the Printer

CAUTION

Read all caution and warning labels carefully, making sure to follow any
instructions contained in them. These labels are located on the inside of
the printer’s covers and the interior of the printer body.

Handle the printer with care to preserve its life. Abuse handling may cause
damage and void your warranty. If dust and paper scraps remain on the
inside or outside of the printer, printer performance and print quality will suffer,
so the printer should be cleaned periodically. Keep the following guidelines in
mind.

WARNING!

Turn off the printer, unplug the power cord, and disconnect all interface
cables before cleaning. Do not spill water or detergent into the printer;
otherwise the printer will be damaged and an electric shock may occur.

CAUTION

The fuser unit is hot. When the top cover is opened, the fuser
unit temperature drops gradually (one hour wait time).

 Be careful when cleaning the inside of the printer or removing media mis-

feeds, as the fuser unit and other internal parts may be very hot.

 Do not place anything on top of the printer.

 Use a soft cloth to clean the printer.

 Never spray cleaning solutions directly on the printer’s surface; the spray

could penetrate through the air vents of the printer and damage the inter
nal circuits.

 Avoid using abrasive or corrosive solutions or solutions that contain sol-

vents (such as alcohol and benzene) to clean the printer.

 Always test any cleaning solution (such as mild detergent) on a small

inconspicuous area of your printer to check the solution’s performance.

 Never use sharp or rough implements, such as wire or plastic cleaning

pads.

 Always close the printer’s covers gently. Never subject the printer to vibra-

tion.

 Do not cover the printer immediately after using it. Turn it off and wait until

it cools down.

-

Maintaining the Printer76

 Do not leave the printer’s covers open for any length of time, especially in

well-lit places; light may damage the drum cartridge.

 Do not open the printer during printing.

 Do not tap media stacks on the printer.

 Do not lubricate or disassemble the printer.

 Do not tilt the printer.

 Do not touch the electrical contacts, gears, or laser devices. Doing so

may damage the printer and cause the print quality to deteriorate.

 Keep media in the output tray at a minimum level. If the media is stocked

too high, your printer may experience media misfeeds and excessive
media curl.

 Keep the printer level to avoid

toner spillage.

 When lifting the printer, grasp

the areas shown in the figure.

" If you have the duplex option

installed, first remove this
option before lifting the
printer. Do not lift the printer
with Tray 2 together.

 If you get toner on your skin,

wash it off with cool water and a mild soap.

CAUTION

If you get toner in your eyes, wash it out immediately with cool water
and consult a doctor.

 Make sure any parts removed during cleaning are replaced before you

plug in the printer.

Maintaining the Printer

77

Cleaning the Printer

CAUTION

Be sure to turn off the printer and unplug the power cord before
cleaning.

Exterior

Control Panel Ventilation Grill

Ready Error

Menu
Select

Toner

Y

M C K

Cancel

Printer Exterior Filter

Cleaning the Printer78

Interior

Cleaning the Media Feed Roller and Laser Lens

1 Pull the lever, and then open the

top cover.

" If there is paper in the

output tray, remove it.
Fold up the output tray
before opening the top
cover.

" Do not touch the transfer

belt.

2 Carefully pull out the drum car-

tridge.

Cleaning the Printer

79

Note

Position the removed drum cartridge as
shown in the illustration at the right.
Be sure to keep the drum cartridge
horizontal and place it where it will not
become dirty. Do not leave the drum
cartridge removed for more than 15
minutes, and do not place the removed
drum cartridge in a location where it
would be exposed to direct light (such
as sunlight).

3 Clean the media feed rollers by

wiping them with a soft, dry
cloth.

BOTTOM
VIEW

Cleaning the Printer80

4 Clean the laser lens by wiping

them with a soft, dry cloth.

5 Reinstall the drum cartridge.

BOTTOM
VIEW

Cleaning the Printer

81

6 Carefully close the top cover.

Cleaning the Duplex Option Feed Rollers

1 Open the duplex cover.

2 Clean the feed rollers by wiping

them with a soft, dry cloth.

Cleaning the Printer82

3 Carefully close the duplex cover.

Cleaning the Media Feed Rollers for Tray 2

1 Lift the printer off of Tray 2 and

temporarily place it on a sturdy
flat surface.

2 Clean the media feed rollers by

wiping them with a soft, dry
cloth.

Cleaning the Printer

83

3 Lift the printer and reinstall it on

top of Tray 2.

Storing the Printer

Note

If this printer is not to be used for
an extended period of time,
store the printer with the fuser
separator levers raised (set to
the envelope position).

Storing the Printer84

Troubleshooting

Introduction

This chapter provides information to aid you in resolving printer problems you
may encounter, or at least guide you to the proper sources for help.

Printing the configuration page Page 86

Preventing media misfeeds Page 87

Understanding the media path Page 88

Clearing media misfeeds Page 88

Solving problems with media misfeeds Page 96

Solving other problems Page 99

Solving problems with printing quality Page 103

Status, error, and service messages Page 109

Printing the Configuration Page

Print the configuration (CONFIG) page to verify the printer is printing cor­rectly.

Press Key
(once)

PRINT CONFIG PAGE

Until Display Reads

READY

SPECIAL PAGES

The configuration page prints and the printer goes back
to READY.

Introduction86

Preventing Media Misfeeds

Make sure that...

Media matches the printer specifications.

Media is flat, especially on the leading edge.

The printer is on a hard, flat, level surface.

You store media in a dry location away from moisture and humidity.

You remove transparencies from the output tray immediately after printing to
avoid static buildup.

You always adjust the media guides in Tray 1 after inserting the media (a

guide that is not properly adjusted can cause poor print quality, media mis
feeds, and printer damage).

You load the media printing-side up in the tray (many manufacturers place an
arrow on the end of the wrapper to indicate the printing side).

Avoid...

Media that is folded, wrinkled, or excessively curled.

Double feeding (remove the media and fan the sheets—they may be sticking
together).

Fanning transparencies since this causes static.

Loading more than one type/size/weight of media in a tray at the same time.

Overfilling the trays.

Allowing the output tray to overfill (the output tray has a 200-sheet capacity—

misfeeding may occur if you allow more than 200 sheets of media to accumu­late at one time).

Allowing the output tray to fill with more than a few transparencies.

-

Preventing Media Misfeeds

87

Understanding the Media Path

Understanding the printer’s media path will help you locate media misfeeds.

1 Output tray

2 Transfer belt unit

3 Toner cartridge carousel

4 Drum cartridge

5 Tray 1

6 Tray 2 (optional)

7 Duplex option

8 Fuser unit

1

2

3

4

5

6

Clearing Media Misfeeds

To avoid damage, always remove misfed media gently, without tearing it. Any
piece of media left in the printer, whether large or small, can obstruct the
media path and cause further misfeeds. Do not reload media that has misfed.

Note

The image is not fixed on the media before the fusing process. If you
touch the printed surface, the toner may stick to your hands, so be
careful not to touch the printed face when removing the misfed media.
Make sure not to spill any toner inside the printer.

8

7

CAUTION

Unfused toner can dirty your hands, clothes, or anything else it gets on.
If you accidentally get toner on your clothes, lightly dust them off as
best as you can. If some toner remains on your clothes, use cool, not
hot water, to rinse the toner off. If toner gets on your skin, wash it off
with cool water and a mild soap.

CAUTION

If you get toner in your eyes, wash it out immediately with cool water
and consult a doctor.

If, after clearing the media misfeed, the misfeed message in the control panel
window persists, open and close the printer’s top cover. This should clear the
misfeed message.

Understanding the Media Path88

Media Misfeed Messages and Clearing Procedures

Media Misfeed Message Page Reference

MEDIA JAM
TRAY 1

MEDIA JAM
FUSER

MEDIA JAM
TRANSFER ROLLER

MEDIA JAM
TRAY 2

MEDIA JAM
DUPLEX LOWER

MEDIA JAM
DUPLEX UPPER

Page 89

Page 89

Page 89

Page 92

Page 94

Page 94

Clearing a Media Misfeed in the Printer

1 Pull the lever, and then open the

top cover.

" If there is paper in the

output tray, remove it.
Fold up the output tray
before opening the top
cover.

" Do not touch the transfer

belt.

Clearing Media Misfeeds

89

2 Carefully pull out the drum car-

tridge.

Note

Position the removed drum cartridge as
shown in the illustration at the right.
Be sure to keep the drum cartridge
horizontal and place it where it will not
become dirty. Do not leave the drum
cartridge removed for more than 15
minutes, and do not place the removed
drum cartridge in a location where it
would be exposed to direct light (such
as sunlight).

3 Remove any misfed media.

" Always remove the mis-

fed media in the feed
direction as shown only.
If it is difficult to remove
the media from the fuser
unit, raise the fuser sepa
rator levers to the posi­tion for envelope printing,
and then remove the
media. After removing
the media, set the fuser
separator levers to their
original positions.

-

Clearing Media Misfeeds90

4 Reinstall the drum cartridge.

5 Carefully close the top cover.

Clearing Media Misfeeds

91

Clearing a Media Misfeed From Tray 2

1 Pull out Tray 2 as far as possi-

ble.

2 Lift up Tray 2 to remove it.

3 Remove any misfed paper.

Clearing Media Misfeeds92