Konica Minolta MAGICOLOR 2400W User Manual

®

magicolor 2400W
Warranty Exchange
Guide

1760665-001B

Trademarks

KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered
trademarks of KONICA MINOLTA HOLDINGS, INC.

magicolor is a trademark or registered trademark of KONICA MINOLTA PRINTING
SOLUTIONS U.S.A., INC. All other trademarks are the property of their respective
owners.

Copyright Notice

Copyright © 2005 KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC., One
Magnum Pass, Mobile, AL 36618, USA. All Rights Reserved. This document may not
be copied, in whole or part, nor transferred to any other media or language, without
written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.

Manual Notice

KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make
changes to this manual and to the equipment described herein without notice.
Considerable effort has been made to ensure that this manual is free of inaccuracies
and omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
makes no warranty of any kind including, but not limited to, any implied warranties of
merchantability and fitness for a particular purpose with regard to this manual.
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility for,
or liability for, errors contained in this manual or for incidental, special, or
consequential damages arising out of the furnishing of this manual, or the use of this
manual in operating the equipment, or in connection with the performance of the
equipment when so operated.

Introduction

Thank you for contacting a technical support representative to obtain
information about returning your printer for warranty exchange. Follow these
instructions very carefully.

If you need additional assistance, refer to the General Information Guide
(included with the original printer) or printer.konicaminolta.com
sources of service and support.

Attention

Failure to follow these instructions could result in voiding your
warranty.

Exchange Procedure

Each of these steps is explained in detail in this guide.

1 Unpack the exchange printer. See page 2.
2 Prepare the original printer—turn it off, unplug the

power cord, and remove the interface cables and dust
cover.

3 Move the consumables (the four toner cartridges, the

drum cartridge, and the transfer belt unit) from the origi­nal printer to the exchange printer.

4 Finish setting up the exchange printer—plug it in, attach

the interface cables, turn it on, install the dust cover, and
fill the tray with media.

5 Repack the original printer, and call the shipper for

pickup.

for worldwide

See page 4.

See page 6.

See page 12.

See page 14.

Introduction

1

Unpack the Exchange Printer

Attention

Use caution when unpacking the exchange printer, so the packaging
(including the tape) can be used to repack the printer to be returned.

1 Unpack the exchange printer.

WARNING!

The printer weighs approxi­mately 40 lbs/18 kg without
consumables. Be sure to have
help when lifting and mo ving it.

Exchange

2 Remove the tape from the

outside of the exchange
printer.

Exchange

Unpack the Exchange Printer2

3 Open the input and exit trays

on the exchange printer.

Exchange

4 Remove the fuser separators from the exchange printer.

See the instructions on the fuser separator tag for complete
details.

Exchange

A

C

B

D

Unpack the Exchange Printer

3

Prepare the Original Printer

1 Turn off the original printer, unplug the power cord, and remove

the interface cable.

A B

C

Original

Prepare the Original Printer4

2 Remove the media and dust cover from the original printer.

A B

Original

C

3 Close the top cover of the

original printer.

Original

c

d

Prepare the Original Printer

5

Move the Consumables

Toner Cartridges

1 Press the Rotate Toner key on the original printer to rotate the

toner cartridge rack, moving the cyan toner cartridge into removal
position.

Original

2 Remove the cyan toner cartridge.

Original

A

D

B

C

E

Move the Consumables6

3 Repeat steps 1 and 2 three more times to move the original

printer’s remaining toner cartridges into removal position and
then remove them.

Original

These three toner cartridges move into removal position in the
following order: black, yellow, and then magenta.

4 Press the Rotate Toner key on the exchange printer to rotate the

toner cartridge rack into position, so you can insert the cyan toner
cartridge.

Exchange

Move the Consumables

7

5 Insert the cyan toner cartridge into the exchange printer.

Exchange

A

B

C

D

E

F

6 Repeat steps 4 and 5 three more times to rotate the toner

cartridge rack into position on the exchange printer, so you can
insert the remaining toner cartridges in the following order: black,
yellow, and magenta.

Exchange

Move the Consumables8

Drum Cartridge

1 Open the top cover of the original printer, and then carefully pull

out the drum cartridge.

Original

2 Open the top cover of the exchange printer, and then carefully

insert the drum cartridge.

A B

A B

Exchange

Move the Consumables

9

Transfer Belt Unit

1 With the top cover of the

original printer still open,
disconnect the transfer belt
unit connector.

Original

2 Remove two

screws—one on each
side of the transfer
belt unit.

Original

3 Slide out the transfer belt

unit out of the original
printer, and then close the
top cover.

" Be careful not to

scratch the transfer

Original

belt.

4 With the top cover of the

exchange printer still open,
slide the transfer belt unit
into place.

Exchange

Move the Consumables10

5 Install two screws—one

on each side of the trans­fer belt unit.

Exchange

6 Connect the transfer belt

unit connector.

Exchange

7 Open the fuser tabs on the

original printer.

" It is important to

release the pressure
on the fuser roller
before shipping the
printer.

Original

8 Close the top cover of the original printer.

Original

Move the Consumables

11

Move the Power Cord, Interface Cables, and
Dust Cover

1 Plug the power cord into the

exchange printer and into an
electrical socket.

Exchange

2 Plug the interface cable into the

exchange printer.

Exchange

3 Turn on the exchange printer.

Exchange

Move the Power Cord, Interface Cables, and Dust Cover12

4 Install the dust cover (2 pieces), and fill the tray with paper.

A

C D

Exchange

E F

B

Move the Power Cord, Interface Cables, and Dust Cover

13

Repack the Original Printer

1 Replace the packing tape

on the outside of the original
printer.

Original

2 Repack the original printer in the

carton in which the exchange printer
was shipped.

Original

3 Securely tape the top flaps of the shipping carton closed.

Original

Repack the Original Printer14

4 In the Americas, clearly write the RMA (Return Me rchandise

Authorization) number you received from your customer support
representative on the outside of the carton before calling the
shipper for pickup.

Original

" If the RMA number is not prominently visible on the outside

of the return carton, we will not accept receipt.

5 Ship the printer, using the shipper and shipping label provided

with the exchange printer.

Original

Repack the Original Printer

15