Kodak OFFICE HERO 6.1 User Guide

all-in-one printer • Imprimante tout-en-un

User Guide

Guide d'utilisation

1KODAK OFFICE HERO 6.1 All-in-One Printer

Your KODAK All-in-One Printer combines ease-of-use and affordable inks to provide
high-quality pictures and documents.

Now … Print from anywhere!

■ Print from your Smartphone or computer using GOOGLE Cloud Print enabled appps.

■ Send documents to your printer using any email service with KODAK Email Print.

For details, see the Extended User Guide at www.kodak.com/go/hero6_1manuals.

Resources

Support is available! Go to www.kodak.com/go/aiosupport for:

■ Answers to questions

■ Software or firmware upgrades

■ Extended User Guide

■ And more!

If you prefer, you can chat online, send us an e-mail, or call for technical support.
Go to www.kodak.com/go/contact.

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ENGLISH

Contents

1 Printer Overview ................................................................................1

Components ................................................................................................ 1

Control panel...............................................................................................4

Home Center Software ................................................................................. 6

Paper...........................................................................................................6

Paper types ............................................................................................6

Paper sizes .............................................................................................7

Loading plain paper................................................................................8

Loading photo paper ...........................................................................11

2 Basic Functions ................................................................................12

Loading originals........................................................................................12

Using the scanner glass ........................................................................12

Using the ADF ...................................................................................... 13

Printing...................................................................................................... 15

Printing documents............................................................................... 15

Printing pictures ...................................................................................16

Copying ..................................................................................................... 19

Scanning.................................................................................................... 20

Faxing........................................................................................................21

Sending faxes....................................................................................... 21

Receiving faxes..................................................................................... 21

Ordering supplies ....................................................................................... 22

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Contents

3 Troubleshooting ...............................................................................23

Basic troubleshooting................................................................................. 23

Getting help on the Web ............................................................................ 27

4 Safety and Warranty Information .....................................................28

Safety Information...................................................................................... 28

LCD Screen Safety ...................................................................................... 29

Ink Cartridge Safety.................................................................................... 30

Warranty Information................................................................................. 30

Limited Warranty..................................................................................30

Outside the United States and Canada..................................................32

Declaration of Conformity...........................................................................32

ENGLISH

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1 Printer Overview

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2

3

4

1

This printer lets you print, copy, scan, and fax pictures and documents.

Components

1 Control panel 4 Output tray
2 Automatic document feeder (ADF) 5 Output tray extender with paper stop
3 ADF paper-edge guides

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Printer Overview

6

7

8

9

10

11 12

6 Power cord port 10 Line in phone port
7 Ethernet port 11 Duplexer (pulled out)
8 USB port 12 Rear-access cleanout area

9

Ext out phone port

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Printer Overview

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14

13

19

15

16

17

13 Access door 17 Front USB port
14 Printhead with ink cartridges installed 18 Scanner glass

15 Scanner lid 19 Paper tray
16 Memory card slot

3

Printer Overview

43

6

5

7 8 9 101 112

121718 15 1416 1319

Control panel

Feature Description

1 LCD Displays pictures, messages, and menus
2 Fax button Lets you enter a phone number for sending a fax, or

3 Copy button Displays the Copy Options menu
4 Navigation buttons Used to navigate menus and scroll through pictures
5 OK button

6

Attention light

choose the Fax Options menu

Selects a menu item, accepts a setting, and continues with
the current operation

Blinks when an error occurs

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Printer Overview

Feature Description

7 Phonebook button Displays the phonebook of fax numbers entered on this

8 Numeric keypad Used to dial a phone number or a Quick Dial number for

9 Cancel button Stops the current action and returns to the menu
10 Start Black button Starts the selected action in black and white
11 Power button Turns the printer on or off
12 Wi-Fi connectivity LED When lit, indicates that the printer is connected to a

13 Start Color button Starts the selected action in color
14 Redial button Dials the last-dialed phone number
15 Auto Answer button

with LED
16 Home button Displays the main menu; toggles between screens
17 Back button Displays the next higher screen in the menu structure
18 Photo button Displays the Printing Photo Options menu

Scan button Displays the Scan Options menu

19

printer; lets you enter or edit phone numbers

faxing; to enter information and Quick Dial settings into
the fax phonebook; to specify a quantity for making
copies; to enter information for authenticating access to a
network

wireless (Wi-Fi) network; blinks when searching for an
available Wi-Fi network or when the existing signal is too
weak to transmit or receive wireless signals

Turns the fax auto answer feature on or off; when LED is
on, the fax answers all incoming calls

5

Printer Overview

Home Center Software

KODAK Home Center Software is installed with your KODAK All-in-One Printer Software
unless you chose otherwise. The Home Center icon will appear on your desktop.

On a computer with WINDOWS Operating System (OS), you can use Home Center
Software to browse and edit pictures, print, copy, scan, order supplies, access the
Extended User Guide, and configure your all-in-one printer from your computer.

On a computer with MAC OS, you can use Home Center Software to order supplies,
access the Extended User Guide, and configure your printer from your computer.

Paper

For the best photo printing results, use KODAK Photo Papers, which are optimized to
work with KODAK All-in-One Printers.

For the best document printing results, use KODAK Document Papers or a paper with
the COLORLOK Technology logo on the package. Use only paper that is designed for
inkjet printers.

Paper types

You can use:

■ Plain paper — 20 to 24 lb / 75 to 90 gsm

■ Photo paper — 6.5 to 12 mils (up to 290 gsm)

■ Card stock — 110 lb / 200 gsm, max

■ Envelopes — 20 to 24 lb / 75 to 90 gsm

■ Transparencies — inkjet variety with white stripe on short edge

■ Labels — all commercially available inkjet varieties on 8.5 x 11-in. or A4 sheets

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Printer Overview

Paper sizes

Minimum size Maximum size

English units

Metric units

For more information about paper types and sizes, see the Extended User Guide at

www.kodak.com/go/hero6_1manuals.

4 x 6 in. 8.5 x 14 in.

10 x 15 cm 22 x 36 cm

7

Printer Overview

output tray

paper tray

left paper-edge guide

front paper-edge guide

Loading plain paper

The paper tray capacity is 200 sheets of plain paper.
To load plain paper:

1 Raise the output tray, and pull out the paper tray.

2 Make sure the left paper-edge guide is to the far left.
3 Move the front paper-edge guide forward.

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Printer Overview

4 Fan and stack the paper, then insert it into the tray.
5 Move the paper forward until it stops.
6 Move both the left and front paper-edge guides until they touch the paper.

7 Push in the paper tray until it clicks into place, and lower the output tray.

9

Printer Overview

paper stop

output tray extender

8 Pull out the output tray extender until it is fully extended.
9 Lift the paper stop.

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Printer Overview

Loading photo paper

The paper tray capacity is 70 sheets of photo paper.
To load photo paper:

1 Raise the output tray, and pull out the paper tray.
2 Remove any paper from the tray.
3 Insert the paper (short side first) into the tray with the logo side facing up and the

glossy side down.

IMPORTANT: If the photo paper is loaded the wrong way, the ink on your

4 Move the paper forward until it stops.
5 Move both the left and front paper-edge guides until they touch the paper.

6 Push in the paper tray until it clicks into place, and lower the output tray.

pictures will be wet and the image quality will be affected.

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2 Basic Functions

Loading originals

You can place originals for copying, scanning, or faxing on the scanner glass or in the
ADF (automatic document feeder). Originals placed in the ADF are fed into the printer
automatically.

Using the scanner glass

To place an original on the scanner glass:

1 If applicable, remove any originals from the automatic document feeder (ADF).
2 Lift the scanner lid, and place the original face down in the right-front corner.

3 Close the scanner lid.

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Basic Functions

ADF paper-edge guides

ADF paper tray

Using the ADF

You can load up to 35 originals (20 to 24 lb / 75 to 90 gsm plain paper) in the automatic
document feeder (ADF).

The ADF accepts originals from B5 (
(

8.5 x 14 in. /

IMPORTANT:

216 x 356 mm).

Do not load photographs, cards, or any paper stock heavier than
24 lb / 90 gsm or lighter than 16 lb / 60 gsm in the ADF.

1 Open the ADF paper tray and move the ADF paper-edge guides outward.

6.9 x 9.8 in. / 176 x 250 mm

) to legal size

13

Basic Functions

2 Fan and stack the originals, then insert them face up in the ADF.
3 Move the ADF paper-edge guides until they touch the paper.

When you begin copying, scanning, or faxing, the ADF feeds the originals automatically.
You can use the ADF to copy, scan, or fax single-sided or double-sided originals.

For more information about using the ADF and duplexing, see the Extended User Guide
at

www.kodak.com/go/hero6_1manuals.

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Basic Functions

Printing

Print from anywhere!

■ Print from your Smartphone or computer using GOOGLE Cloud Print enabled apps.

■ Send documents to your printer using any e-mail service with KODAK Email Print.

For more information about setting up these features, see the Extended User Guide at

www.kodak.com/go/hero6_1manuals.

Printing documents

Before printing, check that the printer is connected to your computer with a
USB 2.0 cable, wireless network, or Ethernet network/cable.
To print a document from your computer:

1 Open the document.
2 Select File > Print.
3 In the Print window, select your KODAK Printer.
4 Choose:

■ pages to print

■ number of copies

5 Click:

■ OK (on a computer with WINDOWS OS)

■ Print (on a computer with MAC OS)

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Basic Functions

Printing pictures

You can print pictures with your all-in-one printer from:

■ A memory card inserted into a memory card slot

■ A storage device (such as a flash drive) or camera connected to the front USB port

with a USB cable

■ An iPhone / iPod Touch / iPad (may not be available with all models). For information,

go to www.kodak.com/go/picflick.

■ BLACKBERRY Smartphones; for information, go to www.kodak.com/go/blackberry.

■ ANDROID Smartphones; for information, go to www.kodak.com/go/android.

You can also print pictures using Home Center Software from your computer with
WINDOWS OS. Home Center Software lets you edit and enhance your pictures quickly.

On a computer with either MAC OS or WINDOWS OS, you can print pictures from KODAK
EASYSHARE Software or any picture-editing or photo-management software.

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Basic Functions

front USB port

memory card slot

Printing from a memory card or USB-connected device

You can print pictures from the following cards or USB-connected devices:

Memory card slot Front USB port

• MULTIMEDIA Card (MMC)

•SECURE DIGITAL (SD) Card

• SECURE DIGITAL High Capacity (SDHC) Card

• P ICTBRIDGE Technology
enabled camera

• Flash drive

• Variations of the memory cards above that require
an adapter
miniSD

(for example,

MEMORY STICK Duo,

, microSD, and T-Flash)

To print a picture from a memory card or USB-connected device:

1 Do one of the following:

■ Insert the memory card into the memory card slot.

■ Connect the digital camera or portable drive to the front USB port.

17

Basic Functions

2 Press or to browse to the picture you want to print.
3 Press OK to select your picture.
4 Repeat steps 2 and 3 for each same-size picture you want to print.
5 Select a print size.

a Press Back.

b Press to select Print Size.

c Press to navigate to the size picture you want to print.

6 Press Start Black to print a black-and-white picture, or press Start Color to print a

color picture.

For more information about printing, see the Extended User Guide at

www.kodak.com/go/hero6_1manuals.

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Basic Functions

Copying

To make a copy:

1 Place the original(s) in the automatic document feeder or on the scanner glass.
2 Press Home.

3 Press or to select Copy Document or Copy Photo.
4 Press Start Black to make a black-and-white copy, or press Start Color to make a

color copy.

Using the ADF, you can copy single-sided or double-sided originals to produce
double-sided copies.

For more information about copying and duplexing, see the Extended User Guide at

www.kodak.com/go/hero6_1manuals.

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Basic Functions

Scanning

Before scanning, make sure that the printer is connected to your computer with a
USB

2.0 cable. wireless network, or Ethernet network/cable.

To scan a document or picture:

1 Place the original(s) in the automatic document feeder or on the scanner glass.

IMPORTANT:

2 Select Scan.
3 Select one of the following destinations for your scan:

■ Computer

■ Memory Card

■ USB Flash Drive

■ Email*

■ Network Folder*

4 Press Start Black to make a grayscale scan, or press Start Color to make a

color scan.

For more detailed information about scanning, see the Extended User Guide at

www.kodak.com/go/hero6_1manuals.

*Use the KODAK Online Printer Management Tool to set up these destinations; see the Extended

User Guide.

Do not load photographs, cards, or any paper stock heavier than
24 lb / 90 gsm or lighter than 16 lb / 60 gsm in the ADF.

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Basic Functions

Faxing

Before sending or receiving faxes, make sure that a wall phone line is plugged into the

Line in port on the back of the printer.

Sending faxes

To send a fax:

1 Press Fax.
2 Enter a fax number using the numeric keypad.
3 Place the original(s) in the automatic document feeder or on the scanner glass.

IMPORTANT:

4 Press Start Black to send a black-and-white fax, or press Start Color to send a

color fax.

Receiving faxes

To receive a fax:

1 Load plain paper into the printer.
2 Make sure the Auto Answer LED is on. (If not, press Auto Answer to turn it on.) The

printer will receive all incoming faxes automatically.

NOTE: You can receive an incoming fax manually, even if the Auto Answer is turned on.

When you hear the phone ring, press

For more information about faxing, see the Extended User Guide at

www.kodak.com/go/hero6_1manuals.

Do not load photographs, cards, or any paper stock heavier than
24 lb / 90 gsm or lighter than 16 lb / 60 gsm in the ADF.

Start Black

or

Start Color

.

21

Basic Functions

Ordering supplies

You can order ink cartridges, paper, and accessories online.
To order supplies, make sure that your computer is connected to the Internet, then:

1 Open Home Center Software.
2 Select Order Supplies (on a computer with WINDOWS OS) or select the Too ls tab,

then click Order Supplies (on a computer with MAC OS).

3 Select the item(s) you want to buy, then follow the on-screen instructions.

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3 Troubleshooting

Basic troubleshooting

Some problems can be resolved quickly by turning off your printer, waiting five seconds,
then turning on the printer.

Use the following information to help troubleshoot problems with your printer.

Problem Possible Solutions

Printer does not
power on

Wireless connectivity For wireless connectivity issues, go to

■ Make sure you are using the power cord that came with

your printer.

■ Make sure the power cord is connected to the AC

adapter and is plugged into an outlet or power strip.

■ If the USB 2.0 cable was disconnected from the printer,

then reconnected, or if power to the printer was
interrupted, restart the computer.

www.kodak.com/go/inkjetnetworking.

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Troubleshooting

Problem Possible Solutions

Printer not detected ■ Make sure your printer is plugged in and turned on.

■ If you are using a USB cable, make sure:

– you have a USB 2.0 cable.
–that the USB cable is connected to both your printer

and your computer.

■ If you are using a wireless connection, make sure:

– the printer is connected to your wireless network

(check the Wi-Fi connectivity LED and the SSID).
– your router is transmitting data.
– the firewall (excluding WINDOWS Firewall) is

allowing the services needed for your printer.

For more information, go to

www.kodak.com/go/inkjetnetworking.

Carriage jam ■ Open the access door and clear any obstructions.

■ Check that the printhead and ink cartridges are installed

correctly. (The printhead and ink cartridges are installed
correctly when you hear them click into place.)

Print quality ■ For best results, use KODAK Paper or a paper with the

COLORLOK Technology logo on the package.

■ Make sure the paper is loaded correctly (see page 8).

For more information, go to www.kodak.com/go/aiosupport.

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Problem Possible Solutions

Troubleshooting

Ink cartridge errors ■ Check that KODAK Ink Cartridge(s) are installed. Do not

use non-Kodak brand or refilled ink cartridges.

■ Remove, then install the cartridges again. Make sure the

cartridges click into place.

Paper jam ■ Open the printer access door and gently remove any

paper from inside the printer.

■ Remove the duplexer and check for paper in the

rear-access cleanout area; gently remove any paper from
inside the printer.

■ Remove originals from the ADF; gently pull out any that

are jammed.

■ Make sure the paper in the tray is free of tears or

creases.

■ Make sure you do not overload the paper tray.

For more information, go to www.kodak.com/go/aiosupport.

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Troubleshooting

Problem Possible Solutions

Cannot send or receive
a fax

■ Make sure that the wall phone line is plugged into the

Line in port.

■ Verify that the wall jack works by plugging in a phone

and checking for a dial tone.

■ Verify that Regions is set to the correct country code.

–Press Home.
– Press or to select Printer Settings, then

press OK.
– Press to select Country/Region, then

press OK.
– Press or to select your country, then

press OK.

■ If you are connected to a DSL phone line, make sure you

have a DSL filter connected to the phone jack.

For more information, go to www.kodak.com/go/aiosupport.

Error codes/messages ■ Go to www.kodak.com/go/aiosupport, then type your

error code or message.

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Troubleshooting

Getting help on the Web

For more troubleshooting information:

Get help with wireless networking. www.kodak.com/go/inkjetnetworking

Search our knowledge base of Questions
and Answers.

Download the latest firmware and software
for optimal printer performance.

Check the Extended User Guide for detailed
instructions and the recommended system
requirements.

Get help with problems you cannot resolve. Contact Kodak at

www.kodak.com/go/hero6_1support

www.kodak.com/go/hero6_1downloads

www.kodak.com/go/hero6_1manuals

www.kodak.com/go/contact and have the

following information available:

– Kodak Service Number (located

inside the printer when you open
the printer access door)

– Printer model number (located on

the control panel above the LCD)

– Computer model, operating

system, and version of Home
Center Software

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4 Safety and Warranty Information

Safety Information

KODAK OFFICE HERO 6.1 All-in-One Printer is a Class 1 LED Product.

■ Always follow all warnings and instructions marked on the product.

■ Use only the power source indicated on the product regulatory label.

■ Use only the power cord that comes with the product (or an approved power cord

greater than or equal to H05W-F, 2G, 0.75 mm2). Using another power cord may
cause fire and/or shock. Do not use the included power cord with any other
equipment.

■ If you do not use this product for a long period of time, unplug it from the electrical

outlet.

■ Always turn this product off by using the On/Off button. Wait until the On/Off button

stops flashing before removing the power plug from the outlet.

■ Do not allow the power cord to become damaged or frayed.

■ If you need to use an extension cord with this product, make sure that the ampere

rating of the product does not exceed the ampere rating of the extension cord.

■ Place the product on a flat, stable surface that extends beyond the product’s base in

all directions. This product will not operate properly if tilted or at an angle.

■ When storing or transporting this product, do not tilt or stand it on its side. Never turn

this product upside down (ink can leak out of the product).

■ Avoid placing this product in an environment that is subject to rapid changes in

temperature or humidity, mechanical shocks, vibration, or dust. Do not place near
radiators, heating vents, or in direct sunlight.

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Safety and Warranty Information

CAUTION:

■ Leave enough room around this product for sufficient ventilation.

■ Do not block this product’s covers or openings, or insert any objects through slots.

■ Do not use aerosol products inside or around this product.

■ Do not spill any liquid on this product.

■ Do not attempt to repair or service this product.

■ If the power cord or plug is damaged, if any liquid has been spilled onto the product,

if the product has been dropped or the case damaged, if the product does not operate
normally or exhibits a major change in performance level, unplug this product and
contact Kodak at www.kodak.com/go/contact.

For Service Personnel:

Risk of explosion if battery is replaced by an incorrect type. Dispose
of used batteries according to local instructions.

LCD Screen Safety

■ Use only a dry, soft cloth to clean the LCD screen. Do not use any liquid or chemical

cleaners.

■ If the LCD screen is damaged, contact Kodak immediately. If any of the solution from

the display gets on your hands, wash them thoroughly with soap and water.

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Safety and Warranty Information

Ink Cartridge Safety

■ Keep all ink cartridges out of the reach of children.

■ If ink gets on your skin, wash with soap and water. If ink gets into your eyes, flush

immediately with water. If any discomfort or change in vision persists after washing,
seek medical attention immediately.

■ For MSDS information on inks, go to www.kodak.com/go/MSDS.

Warranty Information

Limited Warranty

Kodak warrants Kodak consumer electronic products and accessories (“Products”),
excluding batteries, to be free from malfunctions and defects in both materials and
workmanship for one year from the date of purchase. Retain the original dated sales
receipt. Proof of the date of purchase will be required with any request for warranty
repair.

Limited Warranty Coverage

Warranty service is only available from within the country where the Products were
originally purchased. You may be required to send Products, at your expense, to the
authorized service facility for the country where the Products were purchased. Kodak will
repair or replace Products if they fail to function properly during the warranty period,
subject to any conditions and/or limitations stated herein. Warranty service will include all
labor as well as any necessary adjustments and/or replacement parts. If Kodak is unable
to repair or replace a Product, Kodak will, at its option, refund the purchase price paid for
the Product provided the Product has been returned to Kodak together with proof of the
purchase price paid. Repair, replacement, or refund of the purchase price are the sole
remedies under this warranty. If replacement parts are used in making repairs, those parts

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Safety and Warranty Information

may be remanufactured or may contain remanufactured materials. If it is necessary to
replace the entire Product, it may be replaced with a remanufactured Product.
Remanufactured Products, parts and materials are warranted for the remaining warranty
term of the original Product, or 90 days after the date of repair or replacement, whichever
is longer.

Limitations

This warranty does not cover circumstances beyond Kodak’s control. This warranty does
not apply when failure is due to shipping damage, accident, alteration, modification,
unauthorized service, misuse, abuse, use with incompatible accessories or attachments
(such as third party ink or ink tanks), failure to follow Kodak’s operation, maintenance or
repacking instructions, failure to use items supplied by Kodak (such as adapters and
cables), or claims made after the duration of this warranty. KODAK MAKES NO OTHER
EXPRESS OR IMPLIED WARRANTY FOR THIS PRODUCT, AND DISCLAIMS THE IMPLIED
WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. In the event that the exclusion of any implied warranty is
ineffective under the law, the duration of the implied warranty will be one year from the
purchase date or such longer period as required by law. The option of repair,
or refund is Kodak’s only obligation. Kodak will not be responsible for any special,
consequential or incidental damages resulting from the sale, purchase, or use of this
product regardless of the cause. Liability for any special consequential or incidental
damages (including but not limited to loss of revenue or profit, downtime costs, loss of
the use of the equipment, cost of substitute equipment, facilities or services or claims of
your customers for such damages resulting from the purchase, use or failure of the
Product), regardless of cause, or for breach of any written or implied warranty is
expressly

disclaimed.

replacement

,

31

Safety and Warranty Information

Your R ig ht s

Some states or jurisdictions do not allow exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
Some states or jurisdictions do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. This warranty gives you specific rights,
and you may have other rights which vary from state to state or by jurisdiction. Your
statutory rights are not affected.

Outside the United States and Canada

In countries other than the United States and Canada, the terms and conditions of this
warranty may be different. Unless a specific Kodak warranty is communicated to the
purchaser in writing by a Kodak company, no warranty or liability exists beyond any
minimum requirements imposed by law, even though defect, damage, or loss may be
by

negligence or other act.

Declaration of Conformity

See www.kodak.com/go/declarationofconformity.

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Eastman Kodak Company
Rochester, NY 14650 U.S.A.

© Eastman Kodak Company, 2011.
MC/MR/TM: Kodak, Hero, EasyShare.
Printed in China. Imprimé en Chine.

1K8063