Safety
User Precautions
• Place the scanner on a sturdy, level work surface capable of supporting 50.8 kg (112 lbs) and leave adequate clearance on
all sides of the scanner.
• When relocating the scanner, it is recommended that two people lift the scanner and use safe lifting techniques.
• Do not install the scanner in a location subject to dust, humidity or steam. This may cause electrical shock or a fire. Only use
the scanner indoors in a dry location.
• Make sure the electrical power outlet is located within 1.52 meters (5 feet) of the scanner and is easily accessible.
• When disconnecting equipment from the electric socket, be sure to grasp the plug, not the cord.
• Be sure the power cord is securely plugged into the wall outlet. Failure to do so may cause electrical shock or fire.
• Do not damage, knot, cut or modify the power cord or use a damaged power cord. This may cause electrical shock or fire.
• The scanner requires a dedicated and properly grounded power outlet. Do not use an extension cord or power strip with the
scanner.
• Do not leave the power cord plugged into the AC outlet if the scanner is not used for an extended period of time.
• Leave sufficient space around the power outlet so it can be easily unplugged in case of an emergency.
• Do not use the scanner if it becomes inordinately hot, has a strange odor, emits smoke, or makes unfamiliar noises.
Immediately stop the scanner and disconnect the power cord from the power outlet. Contact Kodak Service.
• Do not disassemble, service or modify the scanner except as explained in the User’s Guide.
• Do not move the scanner with the power cord and interface cable attached. This may cause damage to the cord/cable.
Remove the power cord from the wall outlet before moving or relocating the sca nner.
• Follow the Kodak recommended cleaning procedures. Do not use air, liquid or gas spray cleaners. These cleaners displace
dust, dirt and debris to other locations within the scanner, which may cause the scanner to malfunction.
• Material Safety Data Sheets (MSDS) for chemical products are available on the Kodak website at: www .kodak.com/go/msds.
When accessing the MSDSs from the website, you will be required to provide the catalog number of the consumable you
want the Material Safety Data Sheet for. See the section entitled, “Supplies and consumables” later in this guide for supplies
and catalog numbers.
Users and their employers need to observe the common sense precautions applicable to the operation of any machinery. These
include, but are not limited to, the following:
• Do not wear loose clothing, unbuttoned sleeves, neckties, etc.
• Do not wear loose jewelry, bracelets, bulky rings, long necklaces, etc.
• Hair length should be kept short, using a hair net if needed, or tying long hair up in a bundle.
• Remove all other loose objects from the area that could be drawn into the machine.
• Take sufficient breaks to maintain mental alertness.
• Use only the recommended cleaning supplies.
• Do not use canned/compressed air.
Supervisors should review their employee practices and make compliance with these precautions a part of the job description
for operation of the scanner or any mechanical device.
Environmental information
•The Kodak Ngenutiy Scanners are designed to meet world wide environmental requirements.
• Guidelines are available for the disposal of consumable items that are replaced during maintenance or service; follow local
regulations or contact Kodak locally for more information.
• The product packaging is recyclable.
• Kodak Ngenutiy Scanners are Energy Star compliant and shipped from the factory with the default time set to 15 minutes.
European Union
This symbol indicates that when the last user wishes to discard this product, it must be sent to appropriate
facilities for recovery and recycling. Please contact your local Kodak representative or refer to www.kodak.com/
go/recycle for additional information on the collection and recovery programs available for this product.
Please consult www.kodak.com/go/REACH for information about the presence of substances included on the candidate list
according to article 59(1) of Regulation (EC) No. 1907/2006 (REACH).
Acoustic emission
Maschinenlärminformationsverordnung – 3, GSGV
Der arbeitsplatzbezogene Emissionswert beträgt <70 dB(A).
[Machine Noise Information Ordinance — 3, GSGV
The operator-position noise emission value is <70 dB(A).]
EMC statements
United States
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC
rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses, and can radiate radio frequently energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at their own expense.
Japan
This is a Class A product based on the standard of the Voluntary Control Council for interference by information Technology
Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble
occurs, the user may be required to take corrective action.
Taiwan
WARNING: This is a Class A product. In a domestic environment this product may cause radio interference in which case the
user may be required to take adequate measures.
Peoples Republic of China
WARNING: This is a Class A product. In a domestic environment this product may cause radio interference in which case the
user may be required to take adequate measures.
Korea
Please note that this equipment has obtained EMC registration for commercial use. In the event that it has been mistakenly sold
or purchased, please exchange it for equipment certified for home use.
European Union
WARNING: This is a Class A product. In a domestic environment this product may cause radio interference in which case the
user may be required to take adequate measures.
OVERVIEW 1-1
INSTALLATION 2-1
CONTROL PANEL AND NGENUITY OPERATOR UTILITY 3-1
ADVANCED FEATURES 4-1
MAINTENANCE 5-1
TROUBLESHOOTING 6-1
APPENDICES A-C
1 Overview
Contents Supporting documentation..............................................................1-1
Optional accessories.......................................................................1-2
What’s in the box ...........................................................................1-2
Scanner components......................................................................1-3
Front view...................................................................................1-3
Rear view....................................................................................1-7
Kodak Ngenuity 9000 Series
Scanners offer optimal image quality
and scans a wider range of
documents than any other scanner in
its class. With an easy-to-use
operator interface and smart front
panel functionality, Ngenuity
Scanners are user-friendly and ideal
for companies in industries such as
health care, financial services,
insurance, government, transportation and service bureaus.
Supporting
documentation
These models are available:
• Kodak Ngenuity 9090DC Scanner — duplex scanner that scans 90
pages per minute in color, grayscale or black and white in landscape
mode.
• Kodak Ngenuity 9090DB Scanner — duplex scanner that scans 90
pages per minute in black and white in landscape mode.
• Kodak Ngenuity 9125 Scanner — duplex scanner that scans 125
pages per minute in color, grayscale or black and white in landscape
mode.
• Kodak Ngenuity 9150 Scanner — duplex scanner that scans 150
pages per minute in color, grayscale or black and white in landscape
mode.
This User’s Guide provides information and procedures for using and
maintaining the Kodak Ngenuity 9000 Series Scanner. The information
in this guide is for use with all models unless otherwise noted.
The following documentation is available in support of the Kodak
Ngenuity Series Scanners:
• User’s Guide
• Installation Guide
• Quick Maintenance Reference Guide
A-61662 April 2010 1-1
Optional accessories Front/Rear Printer Kit — front (pre-scan) and rear (post-scan)
imprinting prints the user-specified alphanumeric string on the front/
back side of documents when they are scanned, with the printed results
also reflected on the scanned images. CAT No. 863 4230
What’s in the box • Kodak Ngenuity 9090DC, 9090DB, 9125 or 9150 Scanner
• 10-foot power cord and USB cable
• Camera calibration kit
• Starter cleaning kit
• Kodak Ngenuity Series Scanners brochure
• Installation CD which includes:
-VRS Software
- VRS User Manual and Release notes
- Ngenuity Operator Utility (NOU)
- ISIS/TWAIN Drivers
- USB drivers
- Kodak Ngenuity User’s Guide
- Kodak Ngenuity Installation Guide
- Kodak Ngenuity Quick Maintenance Reference Guide
1-2 A-61662 April 2010
Scanner components
1
2
3
4
5
6
Front view
1 Control Panel — allows you to initiate scanner functions directly
from the scanner.
2 Cork pad — assists in preventing multifeeds by making it easier
for the skimmer rollers to grab one document at a time.
3 Feeder table — place the document s to be scanned on the feeder
table. It can be raised and lowered using the feeder table buttons
on the control panel.
4 Feeder table extender — provides a support for longer
documents that extend beyond the standard length. The extender
can be pulled out to add approximately 7 inches (18 cm) to the
feeder table.
5 Document feed guides — used to guide document(s) into the
scanner’s transport. They can be width-adjusted independently,
which allows for left-, right-, or center-feeding of documents.
6 Skimmer module — contains two rollers that assist in grabbing
and feeding documents into the scanner transport. The skimmer
assembly can be placed in an up position for manual feeding or a
down position for automatic document feeding.
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7 Separator roller door — allows access to the separator roller . The
7
8
9
10
11
12
13
14
separator roller assists in separating documents as they feed into
the transport.
8 Transport cover release lever — there is a transport cover
release lever on each side of the scanner. Pull one or both levers
towards you while standing in the front of the scanner to release
and open the transport cover.
9 Transport co ver — opens in an upward position and will stay open
in a full-up position with the support of two gas springs that are
located inside the scanner.
10 Document output guides — used to guide the scanned
document(s) into a neat stack on the exit tray. They can be widthadjusted independently for left-, right- or center-document
alignment.
11 Exit deflector — assists in the placement of document s in the exit
tray.
1-4 A-61662 April 2010
12 Exit tray — where document(s) are deposited after they have
Tabs
Back of exit tray
Top/Front view of scanner - exit tray removed
Top row
Bottom row
Slots-
(slide into
slots)
Stops for bracing
kickstand wire
passed through the transport. There are two sets of slots that are
used for exit tray positioning depending on the types of document s
being scanned.
These positions are available:
- Flat: exit tray rests on top of the scanner in a flat, horizontal
position, with the tabs on the back of the tray hinged into the
bottom row of slots.
- Tilted Forward: tabs at the back of the exit tray are in the top
slots causing the exit tray to tilt in a downward position. This
position aids stacking of long documents in the exit tray.
- Tilted Backward: tabs at the back of the tray are in the bottom
row of slots. Pull the kickstand wire on the bottom of the exit tray
down and out. Snap the kickstand wire in the slots of the
scanner cover. This is useful when scanning small documents.
NOTE:If you have an optional imprinter, there is a door underneath
the exit tray that allows access to the front page imprinter.
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13 Document stop guide — adjust this guide to match the length of
13
14
the documents being scanned, which aids in neat document
stacking. Slide the document stop guide toward you to lengthen the
distance or slide it away from you to shorten the distance.
The document stop guide should be folded down when scanning
extra long documents that require the use of the exit tray extender.
NOTE:Positioning the document stop guide too close to the back of
the exit tray (towards the back of the scanner) can cause
documents to jam as they exit the scanner.
14 Exit tray extender — pull the extender out when scanning longer
documents.
A second document stop guide is located on the end of the exit tray
extender when scanning extra long documents. When not in use,
fold the extender down.
1-6 A-61662 April 2010
Rear view
1
2
3
4
5
6
7
8
9
1 Imprinter door — provides access to the optional imprinter for
installation and maintenance. It requires an additional 3.5 inches
(9 cm) of clearance to open fully.
2 Straight pass-through door — allows you to use the straight
pass-through feature. When the door is open, documents are fed
through this exit. This is useful for scanning thick or stiff
documents. It requires an additional 3.5 inches (9 cm) of clearance
to open fully. Only open this door when you are using the straight
pass-through feature, if the door is opened while scanning in rotary
mode, a document jam will occur.
3 SCSI connector — connects an optional SCSI cable (cable and
SCSI card are not provided).
4 USB connector — connects the USB cable to the scanner and
host PC.
5 Fan — for cooling the scanner. The fan is part of the scanner’s
power supply. Make sure to properly vent the scanner for optimal
performance.
6 Power connector — connects the power supply to the scanner.
7 Power switch — turns the scanner on (I) and off (O).
8 Foot — four rubber feet allow for clearance below the scanner.
9 Intake vent (on side) — used for drawing air in for cooling. Be sure
to position the scanner in such a way that the intake vent is not
blocked.
A-61662 April 2010 1-7
NOTE: Be sure to maintain an addition 4-5 inches (10-13 cm) of
additional clearance at the front, back and sides of the scanner
for proper ventilation.
2 Installation
Contents Installation: with a USB connection ................................................2-1
Installation: with an optional SCSI connection................................2-2
This chapter provides installation instructions for the Kodak Ngenuity
9000 Series Scanners. Instructions for a USB connection and an
optional SCSI connection follow.
Installation: with a
USB connection
1. Verify that your host PC meets the system requirements as
specified in Appendix A, Specifications.
2. Unpack the scanner.
NOTE: The scanner weighs approximately 112 pounds (50.8 kg).
Be sure to incorporate the appropriate manpower before
moving or lifting the scanner.
3. Without the scanner attached, turn on the host PC.
4. Load the Installation CD into the CD-ROM drive and install the
software in the following order: Ngenuity VRS software first, then
the Ngenuity Operator Utility (NOU). Do not reboot the host PC
after installing each software application.
NOTE: For the latest drivers, go to www.Kodak.com/go/scanners.
5. Power down the host PC.
6. Attach the host PC to the scanner using the supplied USB cable.
NOTE: If you are using the optional SCSI connection, refer to the
next section for installation instructions before proceeding.
7. Turn on the scanner. After the initialization sequence has finished,
turn on the host PC.
A-61662 April 2010 2-1
NOTE: If you are prompted to check for VRS updates, select No.
8. Complete the “Found New Hardware” wizard (twice) to install the
USB drivers.
9. Launch the Ngenuity Operator Utility (NOU) by double-clicking the
NOU icon found on the desktop of the host PC.
10.Confirm the Ngenuity Operator Utility is communicating with the
scanner and all the self tests have passed.
The installation is complete. You are now ready to scan. Refer to the
instructions for your scanning application or document management
software.
Installation: with an
optional SCSI
connection
The Kodak Ngenuity Scanner is equipped to accommodate a SCSI
connection for communication between the scanner and host PC. The
optional SCSI connection can be used in lieu of the standard USB
connection.
To use a SCSI connection, a SCSI card and cable is required. Kodak
does not provide a SCSI card or cable with the Ngenuity Scanner;
therefore, these items must be purchased separately. A SCSI
connection kit is not available through Kodak; however, Kodak has
certified that Adaptec’s 29160 LP or regular profile card is compatible
with Ngenuity Scanners. The SCSI cable must be a D68-pin SCSI-3
cable.
1. Verify that your host PC meets the system requirements as
specified in Appendix A, Specifications.
2. Unpack the scanner.
NOTE: The scanner weighs approximately 112 pounds (50.8 kg).
Be sure to incorporate the appropriate manpower before
moving or lifting the scanner.
3. Without the scanner attached, turn on the host PC.
4. Load the Installation CD into the CD-ROM drive and install the
software in the following order: Ngenuity VRS software first, then
the Ngenuity Operator Utility (NOU). Do not reboot the host PC
after installing each software application.
NOTE: For the latest drivers, go to www.Kodak.com/go/scanners.
5. Power down the host PC and remove the power cord.
6. Install the SCSI card (Adaptec 29160) in the host PC. See the
instructions that are included with the SCSI card.
7. Connect the host PC to the scanner.
8. Connect power to the scanner and reconnect power to the host PC.
9. Turn the scanner on and wait for the initialization sequence to
complete.
10. Turn on the host PC.
11. Follow the prompts within the New Hardware Found wizard.
12.Launch the Ngenuity Operator Utility (NOU) by double-clicking the
NOU icon found on the desktop of the host PC.
2-2 A-61662 April 2010
The Ngenuity Operator Utility Home Screen (default) will update
when the scanner self tests have passed and communication with
the scanner has been established.
NOTE: If the Ngenuity Operator Utility failed to connect with the
scanner, refer to Chapter 6, Troubleshooting for more
information.
A-61662 April 2010 2-3
3 Control Panel and Ngenuity Operator Utility
Contents Control panel...................................................................................3-1
Status........................................................................................3-2
Feeder table..............................................................................3-5
Custom functions......................................................................3-5
Scan monitor.............................................................................3-5
Batch control.............................................................................3-7
Ngenuity Operator Utility.................................................................3-8
Ngenuity Operator Utility main screen............................................3-8
Menu bar...................................................................................3-9
Home screen ..........................................................................3-10
Settings button........................................................................3-12
Maintenance button................................................................3-14
Control panel The control panel is located on the front of the scanner. The LEDs and
audible tones notify you of the current state of the scanner (e.g., power
state, maintenance needed, active features, errors, etc.).
The control panel has five sections:
•Status
• Feeder table
• Custom functions
• Scan monitor
• Batch control
This chapter provides detailed information for control panel
functionality.
A-61662 April 2010 3-1
Status The status area of the control panel consists of: Power Mode, Back
Door, Maintenance and Manual Feed.
Power Mode — this green LED indicates the power status or transition
between power modes.
Power State/Transition Power Mode LED
Off Off
Sleep>Powered up Blinking, fast
Ready>Active Steady green
Ready>Sleep Blinking, fast
Sleep Blinking, slow
When the scanner is in sleep mode, the Power Mode LED is the only
indicator that is active; all others are off.
Depending on the current Power Mode, the buttons on the control panel
perform different actions. The following table identifies the function of
the buttons during various Power Modes and transitions.
Power State/Transition Power Mode LED
Off Control panel and scanner are not on.
Sleep>Ready Buttons are not active during this transition.
Ready>Active All buttons perform their normal functions. Press and
hold the Stop button for 5 seconds to start the
transition process to put the scanner into sleep
mode.
Ready>Sleep The scanner is almost ready to go into sleep mode. A
momentary press of any button resets the sleep
count-down timer.
Sleep A momentary press of any button starts the Sleep >
Awake transition to awaken the scanner.
Back Door — this green LED indicates if the straight pass-through
door (located at the back of the scanner) is open or closed.
• LED not lit: when the straight pass-through door is closed, the rotary
path to exit tray is in use.
• LED On: when the straight pass-through door is open, documents
being scanned will be exited through the straight pass-through door.
3-2 A-61662 April 2010
Maintenance — this yellow LED indicates that maintenance or service
conditions exist in the scanner.
Maintenance LED Scanner state
Off (not lit) No maintenance is required at this time.
Slow blinking Maintenance is needed. See the section
entitled, “Ngenuity Operator Utility”
(Maintenance monitor) later in this chapter for
more information.
Fast blinking Scanner is busy or offline. This occurs when the
scanner is in off-line mode and not capabl e of
scanning (i.e., ADF test, camera calibration,
downloading firmware, imprinter cleaning, etc.).
Steady on Scanner self-test fault detected; scanner service
may be required. Use the Ngenuity Operator
Utility for more information on the self test
failure.
Manual Feed — this green LED indicates that the feed mode has been
changed from the default, Normal ADF (Automatic Document Feeder),
to Manual feed mode. When the LED is illuminated, the scanner is in
Manual feed mode.
Feed modes The Ngenuity Scanner has four feed modes for feeding documents into
the scanner’s transport:
ADF mode (default) — used for feeding batches of documents that are
similar in size and weight. After a batch of documents is placed on the
feeder table, the batch is fed automatically into the scanner’s transport.
Manual mode — this mode is used to feed exception documents that
cannot be fed in ADF mode (e.g.,multiple forms). In this mode, you
must feed documents manually into the scanner one at a time. When
scanning in Manual mode, the Manual Feed LED on the control panel
will be lit. See the next section, “Manually feeding documents” for more
information.
Assisted Manual mode — once the scanner has entered Manual
Feed mode, the skimmer can be lowered onto the feeder table to
enable Assisted Manual mode. In this mode, the paper sensor on the
feeder table will trigger the skimmer to pull the documents into the
scanner transport. This mode can also be used to automatically feed
small batches while the scanner is in Manual Feed mode.
Test Feed mode — used to test and verify the scanner’s feeding
capabilities, as well as to feed transport cleaning sheets. This mode
allows you to feed documents without generating a scan command
from the host PC.
A-61662 April 2010 3-3
Unlike ADF and Manual (Assisted) modes, the Test Feed mode button
is set from within Custom Functions in the Ngenuity Operator Utility.
NOTE: With the exception of the Test Feed mode, all feed modes are
set through the Advanced Properties window within the
scanning software application.
Manually feeding
documents
For demonstration purposes, VRS Test Application is used in the
following procedure.
1. Turn on the scanner and wait until the scanner is ready.
2. Lift the skimmer to the up position.
3. Turn on the host PC.
4. Launch the scanning application (in this example, VRS Test
Application) and from the Menu bar, select Source>Scanner
(Source = 9000 with VRS with AIPE).
5. When the scanner is connected, select Source>Properties to open
the scanning application’s Scanner Properties window.
6. Select Manual from the Source drop-down box.
7. Lift the skimmer.
8. Remove any paper from the feeder.
9. Start a scan, either single or batch. The table will move up, and the
Manual Feed LED will light. The scanner motor will start and beep
indicating it is ready for scanning.
10.Carefully insert the page, keeping your hands and fingers away from
the rotating rollers on the skimmer. The scanner will feed the page,
run it through the scanner and generate an image.
NOTE: If you selected batch scan, you can continue to insert
pages, one at a time.
11. When you are finished, press Stop.
3-4 A-61662 April 2010
Feeder table The Feeder Table adjustment buttons allow you to manually set the
lowest position of the feeder table and lower the feeder. The feeder
table must be empty when you are selecting the Down/Set or Up
position.
Down/Set — positions the feeder table in the lowest position for ADF
mode.
Up — this button is used in conjunction with the Down button when the
feeder is empty, to set to the lowest point the feeder will drop to when
you are scanning and the feeder becomes empty.
If the feeder table has documents in it, the Up button performs no
function.
Custom functions Two custom functions (F1 and F2) can be assigned via the Ngenuity
Operator Utility. Available functions are: Feed Test Batch, Page Eject
and Clean Print Head.
By default, F1 is assigned to Feed Test Batch and F2 is assigned to
Page Eject. See the section entitled, “Ngenuity Operator Utility” later in
the chapter for more information.
Scan monitor The Scan Monitor indicates that an error has occurred during scanning.
The Scan Monitor indicators are lit in yellow.
Error — indicates that an error exists that is not covered by one of the
indicators (i.e., page sensor, error, scanner internal errors, etc.). When
an error is indicated, refer to the scanning application for more
information.
Cover — when illuminated, indicates that the scanner transpo rt cover is
open. Carefully close the scanner cover.
If this error occurs during scanning, press Clear/Restart after you have
securely closed the cover.
Paper Jam — when illuminated, indicates a document jam within the
scanner. Open the scanner transport cover, remove any jammed
documents and close the cover. Press Clear/Restart to continue
scanning.
Misfeed — when illuminated, indicates that a skimmer timeout or
feeder jam has occurred.
• Skimmer timeout: the skimmer is active, but the document to be
scanned does not move out of the feeder tray (commonly due to
roller slippage).
• Feeder jam: the document to be scanned is fed but does not reach
the scanner transport within the expected transit time.
A-61662 April 2010 3-5
Multifeed and MF Ignore — when illuminated, indicates a multifed
document or warning. This indicator will momentarily light and remain lit
or blink depending on the multifeed condition. For example:
• If the multifeed mode is set to Stop, the indicator remains lit and the
scanner stops when a multifeed is detected.
• If the multifeed mode is set to Notify, the indicator will light
momentarily along with a sound or prompt for each multifeed that is
detected while scanning.
For more information, see Chapter 4, Advanced Features.
The MF Ignore button toggles the multifeed ignore feature on and off.
When it is on, the scanner will ignore the multifeed sensor during the
next page fed (one page only), and the Multifeed LED will blink.
By pressing the MF Ignore button during batch scanning, you can
preempt the impending multifeed alarm without forcing a batch stop.
This turns off the MF alarm detection for a single page starting with the
next leading edge seen by the page entry sensor. To turn off MF
detection for a series of documents, press and hold the MF Ignore
button.
3-6 A-61662 April 2010
Batch Control The Batch Control buttons allow you to start and stop scanning.
Ready — this indicator is illuminated green when the scanner is ready
to scan.
• ADF mode: the Ready indicator will light when:
- there are no errors active
- documents are in the feeder
- the skimmer is lowered
- the feeder table has risen (or is rising) to where the skimmer is
resting on the documents in the feeder.
• Manual Feed mode: the scanner is ready to scan. The LED will
remain a steady green while the scanner is scanning.
Clear/Restart — allows you to clear an error when the error is reso lved
and resume scanning (e.g., paper is removed from the transport which
caused a paper jam).
When using VRS, use Clear/Restart to clear a multifeed (which tells
VRS to discard the multifeed image and rescan the document).
You can also use Clear/Restart to resume scanning after a batch
pause.
Pause/Stop — used to stop feeding or stop the scanner’s transport.
• If there is no scan command queued, no documents in the transport,
and no feeding in progress, pressing Pause/Stop stops the transport
before the automatic transport timeout (20 seconds).
• If the scanner is feeding documents, pressing Pause/Stop once will
stop feeding and a host “scanner paused” error will occur . The Ready
LED will blink to indicate when the batch is paused.
• If Pause/Stop is pressed twice or pushed and held for more than one
second, a hard stop will occur (scanning stops with documents
remaining in the transport) along with a host “scanner stopped” error
(this host error will not happen if the scanner is running in Test
mode). Press Clear/Restart to resume scanning (there is a slight
delay before scanning resumes).
NOTE:If Clear/Restart is pressed before all documents are cleared
from the transport, an audible alarm on the scanner will
sound and the Paper Jam LED will light. Clear the transport
of all documents by pressing and holding the Custom
Function button that is programmed for Page Eject and then
press Clear/Restart to resume scanning (there is a slight
delay before scanning resumes).
•Use Pause/Stop to place the scanner in Sleep mode by pressing and
holding the Pause/Stop for 5 seconds or longer. This can only be
done when the scanner is idle (no scan commands queued) and the
transport is not running.
A-61662 April 2010 3-7
Ngenuity Operator
Utility
The Ngenuity Operator Utility (NOU) is the application that
communicates with the scanner to provide scanner status, configure
scanner settings, and to monitor and assist with performing routine
scanner maintenance.
Be sure your scanner is properly connected and the scanner and
host PC are on before accessing the Ngenuity Operator Utility.
• From the host PC’s desktop, double-click the Ngenuity Operator
Utility icon. The NOU will run through an initialization sequence.
When communication with the scanner is established, the scanner
and connection type will be displayed on the Home screen of the
NOU.
NOTE: The Ngenuity Operator Utility remains accessible, but not
functional after connectivity with the scanner has been
established and then the scanner is powered off or if the USB
cable is disconnected. Any changes made to existing settings
with the scanner powered off will not be present when the
scanner is turned on.
If the scanner is powered off and the NOU is closed, the
scanner must be turned on to reestablish connectivity to the
NOU.
Ngenuity Operator
Utility main screen
The Ngenuity Operator Utility main screen provides a menu bar and
options for configuring basic scanner parameters and tasks. The
sections that follow provide descriptions of the components on the
Home screen including the Menu bar, Home button, Settings button
and Maintenance button.
3-8 A-61662 April 2010
Menu bar
Scanner menu Details — displays a Scanner Details dialog box which contains version
information for scanner firmware components and camera information,
as well as scanner model identification.
• If you click Save As, the Save As dialog box will be displayed
allowing you to save this information on the host PC or a network (if
connected) as a text file (.txt).
• Copy to Clipboard allows you to copy the displayed information to
the Windows clipboard where you can paste it into another
application. This will allow you to save the file in another file format, if
desired. Copy to Clipboard is useful for sending the information via
E-mail for troubleshooting purposes.
• Click Close to close the Scanner Details dialog box.
Update Configuration — for Kodak use only.
Update Firmware — to maintain optimal scanner performance and
image quality, be sure the scanner is running with the most current
versions of software and firmware. Only software and firmware from
Kodak is certified to work with Ngenuity Scanners. Firmware updates
should only be performed when instructed by Kodak Technical Support.
Exit — closes the Ngenuity Operator Utility.
A-61662 April 2010 3-9
Help menu Displays help topics for the following: View Operator Manual, Product
Support, and About Scanner Operator Utility.
View Operators Manual — launches a PDF file for the Kodak Ngenuity
9000 Series Scanners User’s Guide.
NOTE: You must have Adobe Reader installed on your PC to view this
file.
Product Support — displays the Product Support dialog box which
provides technical support information and links.
About Scanner Operator Utility — displays the About dialog box
which provides the Ngenuity Operator Utility application version and
copyright information.
Home screen When you click the Home button on the main Ngenuity Operator Utility
screen, the following information is displayed.
3-10 A-61662 April 2010
Scanner Model — displays the scanner connection status. If the
scanner is properly connected, the icon indicates a successful
connection. The scanner model and connectivity type (USB or SCSI) is
also displayed.
Scanner Self Test — displays the results of the internal scanner fault
monitoring. A green checkmark icon indicates that no scanner faults
were detected. A red X icon indicates one or more scanner faults were
detected. The text box will list each self test failure.
If there are one or more faults, the icon changes and each fault is listed.
If the Self Test monitor returns a fault(s), power cycle the scanner and
check the Scanner Self Test monitor again. If the problem persists,
contact Technical Support.
Maintenance monitor — this section of the Home screen displays any
scanner maintenance and the type of maintenance needed (i.e., clean
transport, replace feed rollers, etc.). Monitored maintenance includes:
• Clean feed rollers
• Clean transport
• Clean optics (e.g., imaging guides, camera glass covers, sensors)
• Replace feed rollers
• Calibration of the front/back camera
• Replace imprinter ink cartridge (if optional imprinter is installed)
If maintenance is required, the tool icon which is normally blue (no
maintenance required) changes to yellow.
The Maintenance monitor also displays when or how soon specific
maintenance should occur in the form of a bar graph. See Chapter 5,
Maintenance for detailed maintenance procedures.
When a component’s pre-set interval expires, the scanner’s
Maintenance light will blink slowly, the icon will change from blue to
yellow and the bar graph will be red. In addition, an alert will be
displayed (yellow triangle).
NOTE: The presence of a red bar graph will not disrupt or stop the
scanner.
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Resetting the maintenance reminders
If a component’s maintenance interval expires triggering the
maintenance reminders, a hyperlink for that component will navigate
you to reset and restart the interval count. This process is necessa ry to
ensure required maintenance continues to be monitored appropriately.
NOTE: The alerts for calibrating the front and back cameras cannot be
adjusted. If an alert to calibrate the camera(s) is displayed, click
the corresponding hyperlink to reset the reminder and begin
calibration. For procedures on calibrating the cameras, see
Chapter 5, Maintenance.
Settings button When you click the Settings button on the Ngenuity Operator Utility
main screen, the Configure Scanner Settings screen will be displayed.
3-12 A-61662 April 2010
Y ou can configure basic scanner settings (e.g., Sleep timeout, Multifeed
range, Custom Functions and Audio volume and sound) using this
screen.
Sleep timeout — you can set the delay time in hours and minutes that
the scanner can be idle with full power before going into “sleep” mode.
The default timeout is 15 minutes; the maximum time is 4 hours.
Multifeed — allows you to adjust the sensitivity when scanning Normal
or Very thin documents.
• Normal: for documents that range from thick card stock to thin
carbon copies. This setting should be used for most documents.
• Very thin: used to detect multifeeds when scanning ultra-thin
documents such as rice paper.
Custom Functions — allows you to set a function for the F1 and F2
buttons on the control panel. Available options are:
• None: no function will be performed when F1/F2 is pressed.
• Feed Test Batch: activates the Test feed mode which is used to test
and verify the scanner’s feeding capabilities and allows you to feed
transport cleaning sheets. This is the default setting for the F1 key.
• Page Eject: will activate the transport to eject multi-fed documents or
clear the transport after a stop. This is the default setting for the F2
key.
• Clean Print Head: if you have the optional imprinter installed, will
activate the imprinter to clean the print head.
Audio — allows you to set the volume of a selected sound that alerts
you to an error.
• Volume: can be set to Mute, Low, Medium or High.
• Error Sound: one of three sounds can be selected: Sound1,
Sound2, Sound3. Click Play Sound to hear the currently active
error sound.
Advanced — when you click Advanced, the Advanced Settings
screen will be displayed.
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From this screen, you can adjust the image boundaries or borders of a
scanned image which is determined by autocrop. Each side of a
scanned image can be individually adjusted by cropping or adding extra
black border. This only affects images as part of the scanning process.
This adjustment cannot be made to an existing image.
The range of adjustment is between -0.500 to 0.500 inches; negative
values crop, and positive values add extra border. The default values
are 0.000 for all sides.
When finished, click Save to save your changes and close the
Advanced Settings window.
Maintenance button When you click the Maintenance button on the Ngenuity Operator
Utility main screen, the Maintenance screen will be displayed.
This screen provides scanner statistics for total hours, total pages fed
and total pages scanned. The Maintenance screen also allows you to
configure reminders for different maintenance tasks that are required to
ensure optimal performance.
Scanner Stats — this area provides statistics for Total On Time
(awake and sleeping), Total Pages (fed) and total Scanned Pages.
These totals are updated every 2 seconds.
Configuration Maintenance Reminders — allows you to set the
interval values for triggering the reminders that are visible in the
Maintenance section of the Home screen.
Intervals can be set for cleaning the feed rollers (skimmer rollers: pick
and drive and separator roller), the transport rollers, the optics and to
replace the feed rollers (skimmer rollers and separator roller). These
reminders can also be individually enabled and disabled. It is
recommended that you do not disable any of these reminders.
To enable and adjust a maintenance reminder, click the check box next
to the corresponding component and use the up/down arrows in the
Page Interval column to change the value. Click Save to save your
changes or Restore to reset the values to the previously saved
settings.
The available interval settings and their defaults are:
Reminder Range Default
Clean Feed Rollers (skimmer rollers and separator roller) 1K - 50K 10K
Clean Transport Rollers 5K - 100K 50K
Clean Optics (camera covers, imaging guides, sensors) 5K - 150K 50K
Replace Feed Rollers (skimmer rollers and separato r roller) 100K - 900K 600K
3-14 A-61662 April 2010
4 Advanced Features
Contents Accessing Advanced features.........................................................4-2
Advanced features..........................................................................4-3
Color screen...............................................................................4-4
Piking Rectangle screen.............................................................4-5
Rotation screen ..........................................................................4-6
Document Setup screen.............................................................4-7
Advanced Color screen..............................................................4-9
Multifeed screen.......................................................................4-10
About screen ............................................................................4-12
This chapter provides information about advanced features that can be
used with Kodak Ngenuity 9000 Series Scanners. The controls for
operating the Advanced Features are accessible within the
®
VirtualReScan
NOTE: When VRS is not installed, similar settings can be found in the
Direct ISIS and TWAIN settings.
(VRS) Interactive Viewer.
The features on the Advanced Properties dialog box can be used to
control scanner-specific features that are not accessible through the
Kofax VRS or scanning application screens. The general rule for VRS
integrations is that if there is a control for a feature in both VRS and in
the Advanced Properties dialog box, then the VRS control’s setting will
override the setting in the Advanced Properties dialog box. For
example, if you have health forms where you need to drop out a form
color or if you have documents with labels that cause false multifeed
alarms, etc., you can change the scanner’s settings on the Advanced
Properties dialog box to enable Multifeed detection or electronic color
dropout scanner features. These settings can be saved as part of a
profile. Any settings made on the Advanced Settings screen will
override the same settings defined in a saved profile. For more
information on scanning with VRS Test Application and Profiles, see the
Kofax VRS 4.5 (or newer) User’s Guide.
NOTE: Any settings made in the Advanced Properties dialog box must
be saved in a profile or they will be lost when the application is
closed.
Some of the settings that can be made using the Advanced Properties
dialog box include: color dropout, multifeed, rotation, document setup
(i.e. allowing for large skew, etc.)
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Accessing Advanced
features
To access the VRS Interactive Viewer, Ngenuity VRS Professional
software must be loaded on the host PC that the scanner is connected
to. VRS Professional will be active when the scanning application being
used is launched and a VRS scan source is selected. There are three
types of scan sources, depending on the VRS driver used.
• VRS ImageControls®-based Applications
• VRS ISIS-based Applications
• VRS TWAIN-based Applications
NOTE: This User’s Guide only documents the VRS-based scanning
setup.
For scanning applications that utilize the VRS-based driver, the VRS
icon will be displayed in the Windows Taskbar on the host PC when the
scan source (scanner) is selected.
To launch the VRS Interactive Viewer, right-click on the VRS Taskbar
icon and select Preview.
The VirtualReScan Interactive Viewer window will be displayed.
1. Within the Interactive Viewer, access the Advanced features by
clicking the Scanner Driver Settings icon ( ) to display the
Advanced Properties window.
4-2 A-61662 April 2010
Advanced features NOTE:If you have the optional Imprinter, see Appendix B for
installation procedures, maintenance and instructions for using
the front page (pre-scan) and back page (post-scan) imprinter.
Clicking the Scanner Driver Settings icon displays the Advanced
Properties window.
To display the functions contained within a menu, click the
corresponding hyperlink.
OK — saves any changes and closes the window.
Cancel — reverts the screen settings back to the last saved settings.
Help — displays a brief description of the controls on the Advanced
Properties window.
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Color screen The Color screen allows you to dropout a form's background so that
only the entered data is included in the electronic image (i.e., remove
the form’s lines and boxes).
Front side dropout color — select the desired dropout color you want
to eliminate from the front side. Selections are: None, Red, Green or
Blue.
Back side dropout color — select the desired dropout color you want
to eliminate from the back side. Selections are: None, Red, Green or
Blue.
JPEG Compression — click Enabled to select a JPEG Quality option.
Choices are:
• Good: a fair amount of compression but still produces acceptable
image quality.
• Better: some compression which produces decent image quality.
• Best: minimal compression which produces very good image quality.
• Custom: select this option to customize your JPEG compression
values. When selected, the YUV and Value percent options are
available.
- YUV is a type of color space used in JPEG compression. The 4-2-2
selection (default) uses downsampling (throws away a lot of the
image color data) and generates smaller files comp ared to the 4-4-4
selection, which uses no downsampling (keeps as much image
color data as possible) and generates large files.
- Value: a high percentage value compresses the least (and
generates larger files), while a low percentage value compresses
the most, generating smaller files, which can result in lower quality
images.
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Picking Rectangle screen The Picking Rectangle screen provides the following options:
Front Side/Back Side — allows you to define the area to be imaged by
selecting a value in the Width and Height drop-down boxes and its
offset from the upper left corner of the image (defined by the Top and
Left values). The picking rectangle is relative to the cropped image
such that a value of Top=0.00 and Left=0.00 will always be the very left
corner of the lead edge of the page that was fed into the scanner. The
resulting image is a cut out of the original, larger image. Therefore, if
you scan a letter-size page and have Letter paper size selected, you
will get a rectangular cut out from that image, the location and size of
which is determined by these values.
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Rotation screen The Rotation screen provides the following options.
Front Side/Back Side — allows you to rotate the scanned image 0, 90,
180 or 270 degrees. 0 is the default.
NOTE: Any rotation performed by the scanning application or by Kofax
VRS will be performed after this rotation. For example, if the
Advanced Properties rotation is set to 90 degrees for both the
Front and Rear and VRS auto cropping is enabled, and a
document with text on the front and only a photo on the rear is
fed in portrait mode with the left edge first, the result will be the
front side with text will first be rotated right 90 degrees in the
scanner, then rotated back to portrait by VRS auto crop. The
rear image will be rotated right and will not be rotated by VRS
auto crop.
4-6 A-61662 April 2010
Document Setup screen The Document Setup screen provides the following options.
Document Types — allows you to change the transport speed to
accommodate the feeding needs of various document types.
• Normal: highest transport speed for scanning standard document
types. This is the full performance mode.
• Fragile/Difficult: lower transport speed which is useful for delicate
documents that can easily tear.
• Thick or Envelope: for scanning thick paper or envelopes.
• Tri-Fold: for scanning tri-fold documents.
NOTE: Document types other than Normal may reduce scanner speed.
Allow Large Skew — if enabled, this option maximizes image data
capture for documents that are fed into the scanner highly skewed,
helping to eliminate clipped or missing corners.
Very Long Document — when enabled, this option adjusts the
scanner’s transport speed to accommodate a long document (more
than 40 inches/1016 mm) to be scanned into individual images. The
size of the images is determined by the Paper Size setting in the
scanning application.
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The Very Long Document option does not support the simultaneous
use of some other options offered through VRS ImageControls and
Direct Drivers. Following is a table that identifies those other controls as
well as how the scanner and software handle the conflict when you
attempt to use them together.
Conflicting Controls Resolution
Single Page Scan The scan is terminated and an error message is displayed. Very
Long Document is not supported with single-page scanning. Use
the batch scan command.
VRS Administration Utility Warning tab
On Errors QC Mode The document is scanned ignoring the On Errors QC Mode op tions
Every Page QC Mode The scan is terminated and an error message is displayed.
First Page QC Mode The scan is terminated and an error message is displayed.
Deskew and Auto Crop The document is scanned ignoring the Deskew and Auto Crop
Image Rotation of 90, 180, or
270 degrees
Auto Orientation The scan is terminated and an error message is displayed.
Picking Rectangle For best results, do not use Very Long Document and Picking
Automatic Color Detection For best result s, do not use Very Long Document and Automatic
Advanced Clarity For best results, do not use Very Long Docume nt and Advanced
The document is scanned ignoring the warning conditions that are
set. No error message is displayed.
that are set. No error message is displayed.
options that are set. No error message is displayed.
Do not select rotation options if scanning using Very Long
Document.
Rectangle at the same time.
Color Detection at the same time.
Clarity at the same time.
Ignore Holes/Ragged Edges — click Enable to adjust the entry and
exit sensors so they ignore holes on the leading or trailing edge of a
document (e.g. three-hole punched paper), that may cause the scanner
to detect false starting or trailing edges of a document. If you are
receiving Page Sensor or Peripheral Malfunction errors, enable this
feature and adjust the value until the error disappears.
This option can be set using a measurement in inches or millimeters
with a range of 0.0 to 1.7 inches (0 to 43 mm). Set Ignore Holes/
Ragged Edges to a width slightly larger than the holes in the paper (or
whatever may be causing the false detection of the leading or trailing
edges of a document).
NOTE: Enabling Ignore Holes/Ragged Edges may reduce scanning
throughput.
Front/Back Negative Image Enable — allows you to request a black
and white/grayscale image when scanning in black and white or
grayscale only. This control is not supported when scanning in color.
4-8 A-61662 April 2010
Advanced Color screen The Advanced Color screen provides the following options.
If the color on your images is not as expected, you can use the
Advanced Color screen to make color adjustments to meet your
scanning needs.
Camera Modes
• sRGB: uses specific camera gamma to achieve the best
approximation of sRGB color response.
NOTE:This setting applies to the camera output only; any post-
capture image processing settings affect the color content of
the final output file.
ICC: select this option to set up scanner cameras to be compatible with
the scanner’s ICC color correction profile and to cause VRS to embed
ICC-compatible profile data into the image file. ICC profile data is used
by some viewing or printing applications to compensate or adjust colors
for optimal quality. ICC data is useful only for applications that are ICCprofile aware. T o properly view the images, the viewing application must
be ICC-profile aware.
NOTE: Do not use other post-processing color adjustments in
combination with this option enabled.
For the ICC profile data to be successfully embedded, the scanning
application must:
• be an ImageControls, Direct ISIS or Direct TWAIN application
• be set up for color scanning
• be set up to store TIFF, JPEG or PDF image file types
• not use VRS Automatic Color Detection (images may be converted to
black and white)
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Gamma (default) — allows you to specify a specific camera gamma
(1.0 - 2.5). The camera gamma value can be entered or selected by
moving the slider to the desired value.
Select a lower gamma value to enhance color saturation for bright
colors and a higher gamma value to enhance color variations for dark
colors. For most documents the camera gamma should be kept at the
default value of 1.3.
NOTE: Selecting one of these Camera Mode options activates that
option for both the front and back camera.
Multifeed screen The Multifeed screen provides the following options.
Multifeed Mode — determines the response of the scanner if a
multifeed occurs.
• Off: no multifeed detection occurs. Scanning continues and all
scanned images are retained.
• Notify: the scanner responds to the multifeed by sounding an audible
alarm and momentarily lighting the Multifeed LED. Scanning
continues, the multifeed is ignored and the image of the multifeed
document is retained.
4-10 A-61662 April 2010
• Stop: when a multifeed is detected, the scanner sounds an audible
alarm, the Multifeed LED lights steady and the scanner’s transport
stops. You can delete or keep the multifeed image.
The VirtualRescan Auto Resolve Manager will display the front of
the image of the document that triggered the multifeed alarm.
- T o dele te the image: select the Custom Function button that is set
to Page Eject (F1 or F2) to eject the multifeed document from the
transport. Correct whatever caused the multifeed and place the
multifeed document back in the feeder on top of the batch of
documents to be scanned, and press Clear/Reset button on the
scanner to restart scanning.
- To keep the image: press MF Ignore button on the scanner. The
scanner will automatically eject the multifeed document and
continue scanning, keeping the multifeed image.
NOTE: If the scanner’s audio feature has been set to Mute, you will
not hear the alarm that occurs with the Notify and Stop
options when a multifeed is encountered.
Enable Sensors — allows you to enable or disable the Left, Center
and Right sensors that assist in triggering a multifeed alarm. One or
more of these sensors can be enabled/disabled at any time. If all three
are disabled, the Enable Sensors control grays out and the Multifeed
Mode control automatically is set to Off.
Ignore by Size — allows you to set the maximum size of a multifeed
that will not trigger a multifeed error. This is used to scan documents
with labels or stickers (mailing labels), documents with taped
photographs or receipts while multifeed detection is active.
Ignore by Size can be set in inches or millimeters, with a ran ge of 1.0 to
25.5 inches (25-647 mm). The default setting for this control is
1.0 inch (25 mm).
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About screen The About screen displays the scanner version and copyright
information.
4-12 A-61662 April 2010
5 Maintenance
Contents Maintenance schedule ...................................................................5-2
Cleaning supplies............................................................................5-2
Cleaning procedures.......................................................................5-3
Cleaning the feed rollers.............................................................5-4
Cleaning the optics.....................................................................5-8
Cleaning the transport..............................................................5-12
Replacement procedures..............................................................5-13
Replacing skimmer rollers........................................................5-13
Replacing the separator roller ..................................................5-14
Replacing the imaging guides ..................................................5-15
Lamps...........................................................................................5-15
Camera calibration ........................................................................5-15
Supplies and consumables...........................................................5-17
Keeping the scanner’s hardware and software versions current, along
with performing routine maintenance will ensure optimal image quality
and prolong the life of your scanner.
The Maintenance monitor on the Home screen of the Ngenuity
Operator Utility (NOU) provides reminders as to when scanner
maintenance is required.
Based on the intervals set, the Maintenance LED on the control panel
will also blink. To turn the Maintenance LED off and to reset the interval
count for future reminders, perform a quick confirmation in the NOU
after each maintenance procedure is completed.
A-61662 April 2010 5-1
Maintenance
schedule
The following table is a recommended schedule for performing basic
maintenance functions. Some procedures may need to be performed
more frequently depending on your operating environment and the
types of documents being scanned.
Maintenance Recommended Range Symptoms
Clean feed rollers: pick, drive,
and separator rollers
Clean transport rollers 50,000 pages 5K - 100K • Multifeeds
Clean Optics: imaging guides,
cameras glass covers, sen sors. Optics does not include
lamps. The lamps (LEDs)
should not be cleaned or
wiped with any type of wipe or
solvents.
Camera calibration Every 1200 hours N/A Poor color image quality (e.g. white tinted
Replace feed rollers 600,000 pages 100K -
10,000 pages 1K - 50K • Skewed documents
• Multifeeds
• Feeder jams
• Transport jams
• Elongated images
50,000 pages 5K - 150K Glass Camera Covers / Imaging Guides
• Streaks in the image
• Reduced OCR/ICR/Barcode recognition
rates
• Blurred images
Page Sensors
• Entry/exit sensor errors
Feeder Sensors
• Feeder table does not lower when out of
paper
green, red or blue)
• Noticeably worn rollers
900K
• Page skewing, multifeeds an d paper
jams continue to occur after cleaning is
performed
Ink cartridge(s) - only relevant
if optional imprinter(s)
installed
Approximately
34,000 pages (can
vary depending on
number of characters per page and
font used, etc.)
N/A Poor print quality
Cleaning supplies Scanner consumables and cleaning supplies are available from
resellers, web merchants and from the Kodak on-line store
(http:/scannerstore.kodak.com).
• Ngenuity Roller Kit
• Ngenuity Cleaning Kit including:
- Blower brush
- Transport cleaning sheets
- Roller and glass cleaner
- Lint-free cleaning cloths
- Cleaning wipes
-Swabs
5-2 A-61662 April 2010
Cleaning procedures Cleaning your scanner and performing preventative maintenance on a
regular basis is required to ensure the best possible image quality.
Some document types generate more paper dust and debris and may
require more frequent cleaning.
Before cleaning your scanner or replacing consumables, review the
following information:
• Turn the scanner off before performing maintenance procedures.
• Remove any jewelry or any items from hands or wrists that could
become caught on internal scanner components.
• Some debris from the rubber tires on the skimmer module and
separator roller is normal. Tire debris does not always mean that the
tires are worn or damaged. After cleaning, inspect the tires for wear
and replace the separator roller or skimmer module if necessary.
• When cleaning rollers/tires, allow the rollers/tires to dry completely
before scanning.
• Use only the recommended cleaning supplies. Using unapproved
cleaning fluids or solvents may damage the rubber tires.
• Do not use cleaners in confined areas, use with adequate
ventilation.
• Do not use flammable compressed aerosols on or around the
scanner.
NOTE: To access the Material Safety Data Sheet (MSDS), you will
need to provide the catalog number of the supply. See
“Supplies and Consumables” later in this chapter for
catalog numbers.
A-61662 April 2010 5-3
Cleaning the feed rollers Feed rollers include the skimmer (pick and drive) roller and separator
Pick
roller
Drive
roller
Release
lever
Skimmer
Spring-loaded
release
roller.
All feed rollers should be cleaned and/or replaced at the same time to
ensure optimal scanner function. Maintenance reminder intervals (both
cleaning and replacing) are based on all feed rollers having the same
life cycle.
Cleaning the skimmer rollers
The skimmer module is comprised of two rollers; the pick roller and the
drive roller. Both rollers contain two, removable rubber tires. One outer
edge of each tire contains at least 3 dots.
These dots are used as a point of reference for correctly installing the
tires on the roller and also the rollers into the skimmer housing. When
installing the tires, the 3 dots should always be facing left. If the
tires or rollers are installed incorrectly in the skimmer housing, the
skimmer module will not function properly.
All four tires and the separator roller should be replaced at the same
time.
When the skimmer rollers become dirty , they may begin to slip on pap er
or cause multifeeds. To prevent feeding problems and avoid rubber tire
replacements, it is recommended that you clean the skimmer rollers
(tires) every 10,000 pages or as needed. Dif ferent document types, the
condition of the documents being scanned, and t he volume of scanning
may require more frequent cleanings.
5-4 A-61662 April 2010
Always remove the rollers from the scanner for cleaning to ensure best
results.
1. Turn off the scanner and open the transport cover.
2. Remove the pick roller by rotating the blue pick roller release lever
up, push the pick roller to the right and rotate it out of position.
3. Using the cleaning wipe, scrub the roller tires in a side-to-side
motion, Rotate the roller to clean the entire surface.
4. Re-install the clean pick roller.
• With the pick roller positioned so the dots are facing the left side,
slide the roller onto the right pick roller shaft.
• Holding on to the roller , rot ate the pick rolle r shaft d own and slide
the roller all the way to the left. The right side of the roller should
be clear of the pick roller release lever.
• Bring the pick roller release lever down and snap it into place.
A-61662 April 2010 5-5
5. Remove the drive roller by placing your fingers on the left side of the
Driver roller in
Push
roller to
the right
far right position
Hold in place.
Hold shaft in
place to release
driver roller.
drive roller and push the roller as far right as possible. Hold it in
place. The spring-loaded drive roller shaft will move to th e right side
of the scanner’s upper tray. Hold the driver roller shaft in place and
slide the drive roller off to the left and off the shaft. Gently release
the drive roller shaft back into position.
6. Using a cleaning wipe, scrub the drive roller tires in a side-to-side
motion. Rotate the roller to clean the entire surface of the tires.
7. Re-install the drive roller.
• With the drive roller positioned so the dots are facing the lef t side,
slide the roller onto the right drive roller shaft.
• Angle the right side of the drive roller onto the drive roller shaft
Push the roller onto the shaft and push the roller and shaft far
enough to the right so that the left side of the roller can be
positioned onto the left drive roller shaft.
• When the side of the drive roller is properly aligned onto the left
drive roller shaft, gently release the drive roller shaft back into
place.
8. Continue with cleaning the separator roller.
5-6 A-61662 April 2010
Cleaning the separator roller
9. Pull the separator roller door forward and hold it in place while you
remove the separator roller by lifting it off the cradle.
10. Using a cleaning wipe, scrub the separator roller tires in a side-toside motion. Rotate the roller to clean the entire surface.
11. Open and hold the separator roller door to reinstall the separator
roller. Align the sep arator roller correctly with the slots. Align the flat
end of the shaft with the slot in the cradle and gently seat the shaft,
which should fall in place. Do not apply pressure to seat the shaft
12. Gently release the separator roller door back in place. Verify that
the separator roller is seated level.
.
13. Close the transport cover and reset the maintenance reminder by
clicking on the Clean Feed Rollers hyperlink on the Maintenance
monitor.
A-61662 April 2010 5-7
14. Click Yes on the dialog box to confirm the feed rollers have been
cleaned. The reminder will be reset for the next required
maintenance session.
Cleaning the optics Optics include the imaging guides, camera glass covers and
Fastening clips (2)
sensors. All of the optics components should be cleaned at the same
time.
NOTE: The lamps are not part of the optics. The lamps (LEDs) should
not be cleaned with wipes or solvents.
Cleaning the imaging guides and camera glass covers
To prevent streaks in images, reduced OCR/ICR/Barcode recognition
rates, blurred images, etc., you should clean the imaging guides every
50,000 pages.
The two imaging guides which are inside black, plastic frames are
located in the top and bottom transport trays. When removing a imaging
guide for cleaning or replacement, the entire assembly (imaging guide
and frame) are removed and replaced as one piece.
Clean the camera glass covers at the same time you clean the imaging
guides.
CAUTION: Do not remove the imaging guide from the black frame.
1. Open the transport cover.
2. Gently pull the 2 fastening clips that secure the top imaging guide
towards the front of the scanner to release and remove the imaging
guide from the transport.
5-8 A-61662 April 2010
3. Spray the glass cleaner on a lint free cloth, taking care that any
overspray does not fall inside the scanner.
4. Wipe down both sides of the imaging guide. Be careful not to touch
the cleaned glass.
5. With the imaging guide still out of the scanner, locate the glass
Imaging guide removed
Camera cover
LEDs
Lamp
Imaging
Five guides slide underneath the transport tray
Fastening clips
guide
camera cover between and below the LED lamps.
6. Using a clean dry swab, gently wipe across the glass camera cover
to remove any dirt and dust particles. Do not spray any solvent on
the swab unless a dry swab will not remove the residue on the
glass. If you need to use solvent, spray the solvent on the swab.
Use only the supplied glass and roller cleaner. Do not spray sol-
vent in or around the internal components of the scanner.
7. When the camera cover is clean, re-insert the cleaned imaging
guide into the scanner by holding the frame of the imaging guide so
that the fastening clips are on the back side of the imaging guide.
Slide the guides under the transport tray towards the feeder table
and ease the back side of the imaging guide into position.
8. Repeat Steps 2 - 7 to clean the bottom imaging guide and bottom
camera cover.
9. When finished, close the transport cover.
A-61662 April 2010 5-9
Cleaning the sensors
Feeder sensor
Top or front page tray assembly
Gap sensor
Page entry
sensors (3)
Pass thru
sensor
There are 7 sensors that require regular cleaning. Use only the
supplied blower brush to clean these sensors. Do not use any type of
cotton swab or cloth as these items may leave lint in the sensors.
NOTE: If problems persist after cleaning the sensors, it may be
necessary to use forced air to clean the sensors. If using forced
air, use the extension tub e on the can to spray the forced air. Do
not turn the can upside down or tip it sideways.
10.Feeder sensor: Place the brush end of the blower brush into the
feeder sensor area and squeeze the blower brush several times to
clean the feeder sensor on the feeder table.
11. Gap sensor, page entry sensors and pass thru sensor: Open
the transport cover to clean these 5 sensors by placing the brush
end of the blower brush into the each sensor area and squeeze the
blower brush several times to clean.
5-10 A-61662 April 2010
12. Exit sensor: The exit sensor is located on the transport toward the
Exit sensor
back of the scanner. Clean the exit sensor by placing the brush end
of the blower brush into the exit sensor area and squeeze the
blower brush several times.
13. When all sensors are clean, close the transport cover and reset the
maintenance reminder by clicking on the Clean Optics hyperlink on
the Maintenance monitor.
A-61662 April 2010 5-11
14. Click Reset on the dialog box to confirm the optics have been
cleaned. The reminder will be reset for the next required
maintenance session.
Cleaning the transport Over time, the transport will become dirty and may feed documents
erratically or skew the documents as they enter the scanner. T o prevent
erratic feeding, clean the transport every 50,000 pages or as needed.
NOTE: It is recommended that you clean the imaging guides again after
cleaning the transport with a transport cleaning sheet.
1. Establish communication between the scanner and the Ngenuity
Operator Utility.
2. Verify that one of the Custom Functions is set to Feed Test Batch.
3. Press F1 or F2 key depending on which key is assigned to “Feed
Test Batch”. This will start the scanner transport. By default, the F1
key is assigned the Feed Test Batch function.
4. Feed the transport cleaning sheet in landscape orientation into the
scanner transport.
5. Observe the cleaning sheet, and run it through the transport again,
changing its position slightly each time, until the tires leave no dark
streaks.
6. Turn the transport cleaning sheet over and run it through the
scanner transport two times.
7. Press and hold the Pause/Stop button (2-3 seconds) until the
scanner stops running.
8. Press the Clear/Restart button.
9. When finished, discard the transport cleaning sheet. After running
the cleaning sheet, inspect the imaging guides. It may be necessary
to clean off any residue from the cleaning sheet that may be on the
imaging guides.
5-12 A-61662 April 2010
Replacement
procedures
Replacing tires With proper cleaning, tire life of each skimmer roller (pick and drive) is
This section provides procedures for replacing the following parts.
When replacing parts, turn the scanner of f by pressing the power switch
located in the back of the scanner.
approximately 600,000 pages. Different document types, the condition
of the documents being scanned, and the volume of scanning may alter
that estimation.
The four tires on the skimmer module and the separator roller should be
replaced at the same time.
1. Open the transport cover.
Replacing the skimmer rollers
2. Remove the skimmer rollers. See the section entitled, “Cleaning the
feed rollers” earlier in this chapter for procedures.
3. Remove the tires from the shaft, leaving the shaft in the same
position as a reference for putting on the new tires.
NOTE: Another point of reference for correctly installing the tires is:
the side of the tire containing the dots should be on the
same side of the shaft with silver metal sleeve on the end
(the opposite side of the shaft is a plastic sleeve) - this
applies for both tires for each roller (drive and pick).
A-61662 April 2010 5-13
Metal sleeve Plastic sleeve
4. Dispose the old tires.
5. Install the new tires with the dots facing the same side the metal
sleeve is visible on, taking care to position the tires flush against the
inside lip of the plastic hub. The dots on the tires should always be
facing to the left.
6. Install the skimmer rollers.
7. After completing, verify the tires are on correctly . The roller core that
the tires mount on will only properly fit in one orientation (with the
metal sleeves on the left), so after installing the rollers, verify that
the dots on the tires are all on the left side.
Replacing the separator roller
8. Pull the separator roller door forward and hold it in place while you
remove the separator roller by lifting it off the cradle.
9. Remove the roller from the rest of the assembly as shown.
10. Reassemble the components using a new roller, duplicating the
assembly.
11. Open and hold the separator roller door to reinstall the separator
roller. Align the sep arator roller correctly with the slots. Align the flat
end of the shaft with the slot in the cradle and gently seat the shaft,
which should fall in place. Do not apply pressure to seat the shaft
12. Gently release the separator roller door back in place. Verify that
the separator roller is seated level.
13. Close the transport cover.
14. When all four tires on the skimmer rollers and the separator roller
have been replaced, reset the maintenance reminder by clicking on
the Replace Feed Rollers hyperlink on the Maintenance monitor.
15. Click Yes on the dialog box to confirm the tires/rollers have been
replaced. The reminder will be reset for the next required
maintenance session.
.
5-14 A-61662 April 2010
Replacing the imaging
guides
Lamps (LEDs) IMPORT ANT: The LEDs on Ngenuity Scanners should NOT be cleaned
Replace the imaging guides when they become damaged or heavily
scratched.
1. Open the transport cover.
2. Gently pull the 2 fastening clips that secure the top imaging guide
towards the front of the scanner to release and remove the imaging
guide from the transport.
3. Install the new imaging guide into the scanner by holding the frame
of the imaging guide so that the fastening clips are on the back side
of the imaging guide. Slide the guides under the transport tray
towards the feeder table and ease the back side of the imaging
guide into position.
4. Repeat Steps 2 and 3 to replace the bottom imaging guide.
5. Close the transport cover.
or wiped with any type of wipes and/or solvent.
The LED illumination system on Ngenuity Scanners should last the life
of the scanner with normal use. If something happens that requires the
replacement of the LEDs, contact Kodak Technical Support.
Camera calibration Before calibrating, clean the scanner optics to ensure a successful
calibration. See the section entitled, “Cleaning the optics” earlier in this
chapter.
Camera calibration is important for maintaining consistent image
quality. Calibrating the cameras resets the white level and balance and
the black level and balance in the scanner. It performs red, green, blue
(RGB) color balance and gain setting, and horizontal light level
correction. The final measurement results in a correction function which
levels the brightness over the complete scan width.
It is recommended that you calibrate the cameras together, although
they can be calibrated independently . Calibration of both cameras takes
approximately 4-7 minutes.
NOTE: Before calibrating the camera(s), make sure full power is
applied to the scanner (not in Sleep mode) for at least 5
minutes.
1. Open the Ngenuity Operator Utility and establish communication
with the scanner.
A-61662 April 2010 5-15
2. Click on one of the Calibration links in the Maintenance section of
the Ngenuity Operator Utility Home screen.
The Camera calibration dialog box will be displayed.
3. Click Both, and then click Start. The message, Lift skimmer, then
manually feed calibration sheets into scanner will be displayed.
4. Lift the skimmer. The scanner will automatically go into Manual
Feed Mode, the feeder table will rise and the transport will begin to
run.
5. When the feeder table rises to the full-up position, stack the two
calibration sheets on top of each other, and feed both sheets at the
same time in landscape orientation. Do not allow them to separate.
A counter and a progress bar will mark the progress of the
calibration.
NOTES:
• Do NOT open the scanner cover or shut down the scanner or
host PC while calibration is in progress.
• Do NOT manipulate any software applications on the host PC or
other host PC controls while calibration is in progress.
6. When the calibration function has completed all steps successfully,
a confirmation screen will be displayed.
7. Click Close. The calibration sheets will be automatically ejected
from the scanner.
NOTE: If the confirmation screen states that the calibration was
unsuccessful, turn off the scanner, shut down the host PC and
clean the scanner’s optics. After cleaning, inspect the imaging
guides for contamination, excessive scratches or gouges, or dirt
that has not been removed by normal cleaning. Also inspect the
camera glass for dirt or damage. Inspect the LED arrays to
verify all the LEDs are operational. Then try the calibration
again. If the calibration is unsuccessful a second time, contact
Technical Support.
5-16 A-61662 April 2010
Supplies and
consumables
Contact your scanner supplier to order supplies or go to:
www.scannerstore.kodak.com.
Supplies/Consumables CAT No.
Small Roller Kit 176 6674
Medium Roller Kit (Includes: 24 skimmer rollers, 6 separator
rollers)
Large Roller Kit 115 8153
Cleaning Kit (Includes: transport cleaning sheets, roller and
glass cleaner, blower brush, cleaning cloths, cleaning wipes
and swabs)
Blower Brush 179 7158
Imaging Guide Assembly 162 0640
Accessories CAT No.
Front/Rear Printer Kit
844 3491
805 1120
863 4230
NOTE: Items and catalog numbers are subject to change. For the most
up to date list of supplies and consumables go to:
www.kodak.com/go/scannersupplies.
A-61662 April 2010 5-17
6 Troubleshooting
Contents Clearing a document jam................................................................6-1
Problem solving ..............................................................................6-2
Contacting Service..........................................................................6-3
Clearing a document
jam
IMPORTANT:Only remove jammed documents from the transport
when the scanner transport cover is OPEN.
1. Pull the scanner transport cover release lever forward to open the
transport cover.
2. Remove any jammed document(s) from the transport.
NOTE: If the document is in several pieces, carefully inspect the
entire transport path to verify the entire document has been
removed. If no document is found and the Jam Error
persists, clean the paper path sensors. For procedures, see
“Cleaning the optics” in Chapter 5.
A-61662 April 2010 6-1
3. Gently close the transport cover and resume scanning.
Problem solving Occasionally you may encounter a situation with your scanner where it
may not function properly. Use the chart below as a guide to check
possible solutions to help you resolve the situation before calling
Technical Support. If a problem persists after reviewing the problems
and possible solutions below, turn the scanner off, unplug the power
cord and call Technical Support.
Symptom Cause Remedy
Installation/Setup/Connectivity
Found New Hardware wizard
appears when connecting with
USB on a PC that has already had
communication established with
the scanner.
Kofax errors displayed on host PC
when attempting to install and use
the USB connection with a SCSI
card installed.
Error Message Possible Cause Possible Remedy
Self Test Error Messages
Feeder Table Fault The stack of documents in the
Internal Communication Fault The control processor has lost
The USB cable was unplugged
from one port on the host PC to
another after communication had
been established with the scanner
using the original port.
Presence of the SCSI card
conflicting with the USB function.
feeder table is too heavy.
communication with one or more of
the following: imprinters, sensor
processor or the control panel.
Move the USB cable back to the
original port on the host PC or
complete the Found New
Hardware wizard.
Uninstall the SCSI card from the
host PC.
Remove some of the document
weight from the feeder table and
power cycle the scanner.
Contact Technical Support.
Bad or Missing Front Camera The front (top) camera is not
communicating.
Bad or Missing Back Camera The back (bottom) camera is not
communicating.
Front and/or Back Imprinter Self
Test Failed
Sensor Fault One or more sensors could not be
Bad or Missing Control Panel
(Front Panel)
CGA Port Not Responding ... Contact Technical Support.
Corrupt or Missing MC Firmware ... Contact Technica l Support.
An imprinter was detected and
enabled, but is no longer
communicating.
calibrated.
The scanner’s control panel is not
communicating.
Contact Technical Support.
Contact Technical Support.
Check that the cable is firmly
connected and not damaged.
Check that paper was not left in the
transport at power on, and that the
sensors are clean and not blocked.
See Chapter 5, Maintenance.
Contact Technical Support.
6-2 A-61662 April 2010
Symptom Cause Remedy
Image and Feeding
• Streaks in the image
• Reduced bar code recognition
rates
• Blurred images
• Artifacts in the image
• Skewed documents
• Multifeeds
• Feeder jams
• Transport jams
• Page frame errors
• Imaging guide(s) and/o r cam e ra
cover(s) need to be cleaned
• Camera(s) need to be calibrated
• Feeder needs cleaning
• Skimmer rollers need cleaning
• Transport needs cleaning
• Page sensors need cleaning
• Clean the imaging guides
• Clean the camera covers
• Calibrate the camera(s)
See Chapter 5, Maintenance
• Clean the skimmer rollers
• Clean the separator roller
See Chapter 5, Maintenance
• Clean the transport area
• Clean the transport sensors
See Chapter 5, Maintenance
Entry/exit sensor errors Transport sensors nee d cleaning Clean the transport sensors
See Chapter 5, Maintenance.
Feeder table does not
automatically lower after the last
page is fed
Image is too dark Camera(s) need to be calibrated Calibrate the camera(s)
Feeder sensor needs cleaning
Clean the feeder sensor.
See Chapter 5, Maintenance.
See Chapter 5, Maintenance.
Slippage of documents or
multifeeds
Color image lacks fidelity Camera(s) need to be calibrated Calibrate the camera(s)
Scanner throughput has
decreased
Dog-earring pages The straight pass-through door is
• Front skimmer roller (pick roller)
is worn out
• Skimmer needs cleaning
Tires on skimmer rollers (pick and
drive rollers) are installed
incorrectly
not fully or completely closed.
Clean and/or replace the skimmer
rollers
See Chapter 5, Maintenance.
See Chapter 5, Maintenance.
Confirm skimmer rollers (pick and
drive rollers) are installed properly.
See Chapter 5, Maintenance.
Confirm the straight pass-through
door is fully closed. If problem
persists, contact Technical
Support.
Contacting Service 1. Visit www.Kodak.com/go/dicontacts to obtain the most current
phone number for your country.
2. When calling, please have the following information ready:
• A description of your problem.
• The scanner model and serial number.
• Computer configuration.
• Software application you are using.
A-61662 April 2010 6-3
Appendix A Specifications
Contents Specifications..................................................................................A-1
System requirements......................................................................A-2
Feature Specification
Scanning speed
200 dpi; lettersize; black
and white/color/grayscale;
simplex/duplex;
9090DB: black and white
and grayscale only
Daily duty cycle 90,000 to 150,000
Roller life (bond) 600,000 scans
Resolution Output: 600 dpi; Optical: 600 dpi
Camera technology SharpShooter Trilinear 7.6K CCD
Lighting technology White LEDs, instant warm-up designed to la st the life of the scanner with nor mal
Image enhancement Onboard Ngenuity VRS 4.5 (or greater) Professional.
Interface USB 2.0 (cable included); SCSI III, D68-SCSI-3
Support drivers (included) ImageControls, ISIS, TWAIN
Multifeed detection Ultrasonic multifeed featuring: three sensors, Preemptive Ignore, VRS Ignore,
9150: Portrait
120 ppm / 240 ipm
9125: Portrait
120 ppm/ 240 ipm
9090DC: Portrait
70 ppm/ 140 ipm
9090DB: Portrait
70 ppm / 140 ipm
use
Ignore by Size
9150: Landscape
150 ppm/ 300 ipm
9125: Landscape
125 ppm/ 250 ipm
9090DC: Landscape
90 ppm / 180 ipm
9090DB: Landscape
90 ppm / 180 ipm
Imprinting Optional user-installable pre- and post-scan imprinter, time and data stamping,
72 characters
Document size 1.7 x 2.5 in. (43 x 64 mm) to 12.5 x 40 in. (318 x 1016 mm)
Document size (very long
document mode)
Maximum image width 12.25 in (311 mm)
Paper thickness Rotary: .0015 - .035 in. (.038 mm - 0.89 mm)
Paper weight
Feeder capacity
2
(20 lb. bond/75 g/m
Scanner dimensions
(HxWxD): unpacked
Scanner weight: unpacked 112 lbs (50.8 kg)
Electrical rating AC 100-120 V / 220-240 V; 1.9/.9A; 60/50 Hz
)
up to 219 yards (200 m)
Straight pass-through: .0015 - .070 in. (.038 mm - 1.78 mm)
7 to 320 lb. bond (30
700 sheets variable feeder tray capacity control
19.5 x 20.5 x 30 in (49.5 x 52.1 x 76.2 cm)
(with straight pass-through door closed)
to 1,200 g/m2)
A-61662 April 2010 A-1
Feature Specification
Power requirements AC 100-120 V / 220-240 V; 60/50 Hz
Power consumption 175W (maximum); 6.7W (Sleep mode)
Environment Temp: 50 - 100°F (10 - 37.8°C)
Humidity (non-condensing): 10 - 80%
Additional features Straight pass-through paper path, special document mode, advanced color
functionality
Additional contents USB cable, Inst allation Resource CD with Ngenuity Operator Utility and Ngenuity
VRS Professional, power cord, Starter Cleaning Kit, Camera Calibration Kit
Additional options User-installable pre- and post-scan imprinter, Roller Kit, Cleaning Kit
System requirements Following is the minimum recommended system configuration to run
Kodak Ngenuity 9000 Series Scanners:
Recommended:
• Intel Core 2 Duo / AMD Athlon 64 x2 Dual Core, 2.4 GHz or better
• HDD: 500 GB
• DIMM DDR 3200: 2 GB
• PCI Bus 32-bit
• USB 2.0
• Video AG or PCIe: 128 MB
Minimum:
• Intel Pentium D / AMD Athlon; 2 GHz
• HDD: 250 GB
• DIMM DDR 2700: 1 GB
• PCI Bus 32-bit
• USB 2.0
If using a SCSI connection: SCSI Card - Adaptec 29160 Regular and
Low Profile.
Operating system
• Microsoft Windows 2000 Professional with SP4
• Microsoft Windows XP Professional with SP2
• Microsoft Windows Vista Business
A-2 A-61662 April 2010
Appendix B Using the optional Imprinter
Contents Installing the front page imprinter and ink cartridge........................B-2
Removing the front imprinter...........................................................B-4
Installing the back page imprinter and ink cartridge........................B-4
Removing the back imprinter..........................................................B-6
Maintenance ...................................................................................B-7
Replacing the ink cartridge.........................................................B-7
Ink cartridge specifications.........................................................B-7
Cleaning the ink cartridge ...........................................................B-8
Spit pad replacement..................................................................B-9
Using the imprinter..........................................................................B-9
Print position: hardware..................................................................B-9
Print position: software..................................................................B-10
This appendix provides installation procedures, maintenance and
instructions for using the front page (pre-scan) and back page (postscan) imprinter.
Front page (pre-scan) imprinting prints the user-specified
alphanumeric string on the front side of documents before they are
scanned, with the printed results captured on the scanned images.
Back page (post-scan) imprinting prints the user-specified
alphanumeric string on the back side of documents after they have
been scanned. The printed results are not captured in the scanned
images.
NOTE: Simultaneous back-page and front-page imprinting is performed
using Direct ISIS or TWAIN drivers.
A-61662 April 2010 B-1
The imprinter is controlled from the scanning application installed on
Connector
Printing position scale
Carriage
Locating pin
Ink cartridge
Ink cartridge
holder
Thumbscrew
the host PC. It can imprint a string of characters for each document one
at a time or a repeating character string with an automatically
incrementing suffix on each document that is scanned.
Item Specifications
Maximum number of characters
Print line(s) 1
Document paper type Low grade to regular bond documents can be used. Glossy paper should not
Print area 17 user-selectable horizontal print positions
Fonts User selectable: Standard/Wide; Standard/Normal; Large/Wide; Large/Normal
Character orientation 0, 90, 180, 270
Print resolution 96 dpi
Installing the front
page imprinter and
ink cartridge
72 characters
be used, as the ink drying time is too long and smearing will result.
To ensure proper installation of the ink cartridge, install the imprinter
cartridge before installing the imprinter into the scanner. Be sure the ink
cartridge is properly seated.
B-2 A-61662 April 2010
1. Remove the imprinter and ink cartridge from the box.
2. Remove the protective tape from the ink cartridge.
3. Move the carriage to the center position.
Center position
Thumb screw
Ink
cartridge
Spring-loaded location pin
Imprinter door
4. Hold the ink cartridge holder with one hand and place the ink
cartridge (bottom end first) into the holder and snap it into place.
5. Turn off the scanner and power down the PC.
6. Remove the scanner exit tray.
7. Open the front page imprinter door.
8. Insert the imprinter’s spring-loaded locating pin into the correspond-
ing hole found in the scanner’s front page assembly (left side) with
the ink cartridge holder.
A-61662 April 2010 B-3
9. Hand-tighten the thumb screw located on the right side of the
imprinter into the corresponding hole found in the scanner’s front
page assembly.
10. Connect the imprinter cable to the connector on the imprinter unit
noting the orientation of the key on the plug and the slot on t he connector.
11. Close the imprinter door.
12. Replace the exit tray.
13. Turn on the scanner and the PC.
14. Launch the Ngenuity Operator Utility and confirm the imprinter is
recognized.
NOTE: Do not leave the ink cartridge in the imprinter when not in use.
Removing the front
imprinter
1. Turn off the scanner.
2. Remove the exit tray.
3. Open the front page imprinter door.
4. Unplug the imprinter cable.
5. Unscrew the thumb screw located on the right side of the imprinter.
6. Pull the spring-loaded locating pin on the left side of the imprinter
unit away from the wall of the scanner.
7. Lift the imprinter up and out of the scanner.
8. Close the front page imprinter door, reinstall the exit tray and turn
on the scanner.
B-4 A-61662 April 2010
Installing the back
Center position
page imprinter and
ink cartridge
To ensure proper installation of the ink cartridge, install the imprinter
cartridge before installing the imprinter into the scanner. Be sure the ink
cartridge is properly seated.
1. Remove the imprinter and ink cartridge from the box.
2. Remove the protective tape from the ink cartridge.
3. Move the carriage to the center position.
4. Hold the ink cartridge holder with one hand and place the ink
cartridge (bottom end first) into the holder and snap into place.
5. Turn off the scanner and power down the PC.
6. Open the back page imprinter door located in the back of the scan-
ner.
7. Install the imprinter with the ink cartridge holder facing the bottom of
the scanner, inserting the spring-loaded locating pin into the corresponding hole found in the back page assembly.
8. Hand-tighten the thumb screw located on the left side of the
imprinter into the corresponding hole found in the scanner’s back
page assembly.
A-61662 April 2010 B-5
9. Connect the imprinter cable noting the orientation of the key on the
Locating pin
plug and the slot on the connector.
10. Close the back page imprinter door.
11. Turn on the scanner and the PC.
12. Launch the Ngenuity Operator Utility and confirm the imprinter is
recognized.
Removing the back
imprinter
NOTE: Do not leave the ink cartridge in the imprinter when not in use.
1. Turn off the scanner.
2. Open the back page imprinter door.
3. Unplug the imprinter cable.
4. Unscrew the thumb screw located on the left side of the imprinter.
5. Pull the spring-loaded locating pin away from the wall of the scan-
ner releasing the pin from the scanner’s back page assembly.
B-6 A-61662 April 2010
6. Pull the imprinter out of the scanner.
7. Close the back page imprinter door.
8. Turn on the scanner.
Maintenance
Center position
Replacing the ink cartridge 1. Turn off the scanner and power down the host PC.
2. Remove the front (or back) imprinter from the scanner. See the sec-
tions entitled, “Removing the front imprinter” or “Removing the back
imprinter” earlier in this appendix for instructions.
3. Remove the ink cartridge by grasping the ink cartridge holder and
pulling the tab on the ink cartridge out from the ink cartridge holder.
Ink cartridge specifications
Subject Specification
Ink Cartridge Life Approximately 4,000,000 characters (standard font)
Nozzles 12
Ink cartridge disposal: Consult the Hewlett-Packard website for
recycling printing supplies or disposing of the ink cartridges
according to local regulations.
4. Remove the protective tape from the new ink cartridge.
5. Move the ink cartridge carriage to the center position.
6. Hold the ink cartridge holder and place the ink cartridge (bottom
end first) into the holder and snap it into place.
7. Reinstall the imprinter into the scanner.
8. Turn on the scanner and the PC.
9. Launch the Ngenuity Operator Utility and confirm the imprinter is
recognized.
Approximately 2,000,000 characters (bold font)
Unusable Documents Plastic film or coated paper should not be used with the imprinter
Storage Envir onment Temperature: 32°F to 104°F (0°C to 40°C); Humidity: 10% to 80% RH
Operating Environment Temperature: 59°F to 86°F (15°C to 30°C); Humidity: 30% to 80% RH
A-61662 April 2010 B-7
Cleaning the ink cartridge If the print head of the ink cartridge is dirty or the ink cartridge has not
been used for a long period of time, it may not print properly.
To clean the print head using the scanner, press the corresponding
Custom Function button (F1 or F2) on the scanner’s control panel.
NOTE: You must assign the Clean Print Head function to one of the
Custom Function buttons (F1 or F2) using the Ngenuity
Operator Utility to be able to clean the print head using the
scanner. See the section entitled, “Settings button: Custom
functions” in Chapter 3.
1. Turn off the scanner.
2. Remove the front (or back) imprinter unit from the scanner. See the
sections entitled, “Removing the front imprinter” or “Removing the
back imprinter” earlier in this chapter for instructions.
3. Remove the ink cartridge by grasping the ink cartridge holder and
pulling the tab on the ink cartridge out from the ink cartridge holder.
4. Dampen a clean, lint-free cloth with water.
5. Hold the cloth in contact with the nozzles on the ink cartridge for a
few seconds, then gently wipe the nozzle plate. Do not wipe the
electrical contact area.
6. If ink remains on the nozzle plate, wipe again with a dry, lint-free
cloth.
CAUTION: Do not use the roller cleaning paper to clean the print
head. Do not use any material that contains alcohol
when cleaning the print head.
B-8 A-61662 April 2010
Spit pad replacement The back page imprinter assembly contains a spit pad that is used to
Print positions
Carriage tab
absorb any excess ink from the front page imprinter during printing. The
spit pad is located underneath the back page assembly’s entry tray.
Over time the spit pad will become saturated and will need to be
replaced. The life expectancy of the spit pad is expected to last as long
or longer than the transport rollers. Contact your Kodak Service
Representative for spit pad replacement.
Using the imprinter Imprinter operation is controlled via the hardware and software.
Print position: hardware To print a string on the scanned document, adjust the position of the
print head carriage according to the size of the sheets that you want to
scan.
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• Move the carriage to align the carriage tab with one of the marks that
appears in the scale on the imprinter . For the print string to appear on
the right side of the page, move the carriage to the right side of the
scale. For the imprint to appear on the left side of the p age, move the
carriage to the left side of the scale.
NOTE: If the carriage is not properly aligned with one of the marks on
the scale, the imprinter will not print on the document. The
following chart shows the position of the imprint in reference to
the document sheet being scanned.
Make sure the document being scanned is the correct size for
the printing position or the imprinter will not print on the
document.
Print position: software To set up the software for imprinting, access the Advanced Properties
screen which is accessible within Virtual ReScan® (VRS) Interactive
Viewer.
Scanning applications that use the VRS-based driver will display the
VRS icon in the Windows Taskbar on the host PC as soon as the scan
source is selected.
NOTE: For instructions on how to select the scan source (scanner),
see Chapter 3, “Control Panel and Ngenuity Operator
Utility”.
1. Right-click on the VRS icon located in the Taskbar to launch the
Interactive Viewer.
2. Click Preview.
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3. Within the Interactive Viewer, access the Advanced Properties
screen by clicking the Scanner Driver Settings icon (tools image).
4. In the Advanced Properties screen, click on the Imprinter menu item
to display the Imprinter controls.
5. Enable the imprinter you want to use: Front Page Prescan or Back
Page Postscan.
6. Click Text Controls.
NOTE: When VRS is not installed, imprinter controls can be found in
your Direct ISIS and TWAIN settings.
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The following options can be set via the Text Controls dialog box:
Enable — click this checkbox to enable the Page Counters.
• Print Width — select to append zeros or spaces in front of the page
count or spaces at the end of the page count to retain a fixed length
for all digits that will appear in the text string. The default is leading
zeros.
For example, if the current counter value is 472, then the text string
for an 8-digit counter appears as follows:
With leading zeros: 00000472
With leading spaces: 472
With trailing spaces: 472
• Start At — when you start a new batch, this option allows you to set
the document count for the next document that will be scanned.
• Step Amount — select a value from the drop-down list to determine
how the automatic imprinter/annotation counter is incremented on
each page. The counter should be set based on the documents being
scanned, how the batches are organized, and specific user needs.
Increment amounts of 0, 1 (default), and 2 are available.
NOTE:When the counter value exceeds the number of digits
selected, the counter value resets to 0, depending on the
increment amount.
• Digits — select a value from the drop-down list to specify the page
counter length, which should take into consideration any leading
zeros or leading or trailing spaces appended to the page count in the
Print With drop-down list. You can specify from 1 to 9; the default is 5.
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Insert Dynamic Content — allows you to select a pre-formatted date
and time or special content code to be inserted into the text string. The
code is replaced by actual data when a document is scanned.
NOTE: Counter digit and Dynamic content information becomes part of
the imprinting or annotation string in the "Print String Definition"
text box and Actual Printed Example field.
• Date and Time: select date and time format codes to include in the
text string from the Date and Time drop-down list. These codes are
replaced with actual dates and times by the scanner when the
document is scanned. The date and time format choices as well as
the pre-formatted date and time code are shown in the table below.
Date & Time
format
HH:MM %T0 03:15 MM/DD/YYYY %D3 07/05/2009
HH:MM:SS %T1 03:15:23 DD/MM/YY %D4 05/07/09
HH:MM
AM/PM
HH:MM:SS
AM/PM
YY/MM/DD %D0 09/07/05 MM %D7 07
YYYY/MM/DD %D1 2009/07/05 YY %D8 09
MM/DD/YY %D2 07/05/09 YYYY %D9 2009
Date & Time
code
%T2 03:15 PM DD/MM/YYYY %D5 05/07/2009
%T3 03:15:23
Example
PM
Date & Time
format
DD %D6 05
Date & Time
code
Example
NOTE: The scanner's time and date is copied from the host PC's
settings when the connection to the scanner is established.
• Special Content — select special content format codes to includ e in
the text string from the drop-down list. These codes are replaced with
actual symbols or text by the scanner when the document is
scanned. The special content format choices and pre-formatted
special content code are shown in the table below.
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Special Content Code Example
Euro Symbol %A0128 €
Yen Symbol %A0165 ¥
Scanner ID %S0 12345678
Text Orientation — select the orientation (rotation) for the imprinted
and/or annotated text string. A preview of how the text will be oriented
at 0 (default), 90, 180 and 270 degrees will be displayed to the right of
the selected orientation.
Print String Definition, Maximum String Length and Remaining
Count — use the Print String Definition text box to set up and/or modify
the text string that you want imprinted or annotated on a document. You
can provide information for the text string by typing a text string in the
text box or inserting pre-formatted information from the Page Counter
and Insert Dynamic Content drop-down lists. You cannot insert text
using the cut and paste function.
You can see how the text string will appear as imprinted or annotated
text in the Actual Printed Example field.
Exceeding the maximum string length of 72 results in the string being
truncated to the maximum length. Because the imprinter/annotation
string is made up of text, a page counter, and dynamic content,
consider their combined length and the character placeholders
remaining (shown in the Remaining Count box) when setting the string
length.
Actual Printed Example — the text displayed under Actual Printed
Example shows how the current imprinting or annotation text will look
with any optional date and time stamp, special content, or page counter
expanded. When a date and time format is specified, the current date
and time are applied.
Imprinter/Annotation Position — the Imprinter / Annotation Position
settings are all offsets from the top in this frame. The same Offset from
the top value applies to both the physical imprinter and the electronic
annotation.
• Offset from Top — specify the distance of the imprinter string from
the top of each page. The default and minimum value is 0.5; the
maximum value is 25.5 inches. You must enter whole numbers for
pixels and millimeters, but you can enter decimal numbers in 0.1-inch
increments for inches.
NOTE:The horizontal location for imprinting must be manually set
inside the scanner.
To specify the position of imprinted text on a document, perform the
following:
1. In the Units group, select a unit of measurement for the offset.
2. In the Offset from Top text box, specify the distance from the top
edge of a page the imprint string should appear.
3. Click OK.
NOTE: Because text is printed down the length of the document as it is
fed through the scanner, be sure to select an offset
measurement that allows the complete text string to print on the
document.
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Units — use the options in the Units group to specify text positioning
values in inches, millimeters, or pixels (dpi dependent). The default unit
of measurement is inches.
Annotation Position — allows you to specify the horizont al location for
annotating.
• Offset from Left: specify the distance of an annotation string from
the left edge of a page. The minimum value is 0 (default) and the
maximum value is dependent on the resulting image size. You must
enter whole numbers for pixels and millimeters, but you can enter
decimal numbers in 0.1-inch increments for inches. This option is
only available if Front and/or Back Annotation is selected.
• Front Annotation/Back Annotation: annotation can be performed
on the front, back, or both sides of a document and is enabled using
the Front Annotation and Back Annotation check boxes.
To specify the position of annotation text on a document:
1. In the Units group, select a unit of measurement for the offset.
2. In the Offset from Top text box, specify the distance from the top
edge of the page the annotation string should appear. (This value
also controls the mechanical imprinter text offset.)
3. Select where you want the annotation: Front, Back or Front and
Back.
4. In the Offset from Left text box, specify the distance from the left
edge of the page the annotation string should appear.
5. Click OK when finished.
NOTE: Because this measurement affects where the annotation is
added to the actual image, be sure to select an offset
measurement that remains within the length and width of the
image.
Font Height and Font Width — select whether you want imprinted text
to print normally or in larger and/or wider characters on a document.
Selecting Large prints taller characters; selecting Wide prints wider
characters. The default print size is Normal.
The font size selections only control the imprinted text; the font used for
annotation is fixed and cannot be changed.
NOTE: Selecting Large or Wide may change the length of text strings,
causing the text to print off the end of the document. By de fault,
the scanner prints standard, Latin font characters.
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Appendix C Glossary
Control panel — interface located on the front of the scanner that is
used to perform basic scanning functions and to signal scanner status
through the use of LEDs, pictograms and text.
DPI (dots per inch) — a measurement of the ability of a scanner to
reproduce small objects. The higher the dpi, the smaller the object the
scanner can reproduce. Also known as resolution.
Host PC — computer used to communicate with the scanner in order to
scan documents.
LED (Light Emitting Diode) — type of light source used in the scanner,
both for image capture while scanning and illuminating indicators found
on the control panel.
Multifeed (MF) — occurs when more than one document is fed through
the feeder at one time.
Optics — refers to the following scanner components: imaging guides,
camera glass covers and sensors. This term does not include LEDs.
Paper jam — refers to a single document that fails to pass through the
scanner transport and exit into the exit tray.
Scan source — the scanner selected for use through the scanning
application on the host PC.
Ngenuity Operator Utility (NOU) — the software that resides on the
host PC. It provides and monitors scanner connectivity, scanner status
and alerts. Allows you to set some of the scanner’s configuration
parameters.
SharpShooter — the technology found in the scanner cameras.
Straight pass-through — alternative transport path that allows
scanning of thick card stock, ID cards, etc. Documents enter the
transport from the feeder table and exit out the back of the scanner.
USB (Universal Serial Bus) — a data transmission system that
operates between the scanner and the host computer system.
VRS (VirtualReScan) — VRS is an electronic check-point for scanned
images. As images pass through the scanner, VRS performs a multipoint inspection of each document. VRS automatically checks and
adjusts for alignment (skew), brightness, contrast and image clarity.
VRS Interactive Viewer — VRS-enabled control window where you
can access advanced features of the scanner.
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