Kodak LED II PRINTER 20R - OPERATOR', S GUIDE, PROFESSIONAL LED II 20R Operator's Manual

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KODAK PROFESSIONAL LED II Pr inter 20R

Operator’s Guide Part No. 6B6192

Regulatory Information

Radio Frequency Interference

The United States (47 CFR Part 15 Subpart B, FCC Class A, EMC)

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

IMPORTANT: Changes or modifications to the product that are not authorized by

Eastman Kodak Company could void the FCC Certification and negate your authority to operate this product.

Canada (ICES-003 Issue 2 Rev1 Canada, Class A, EMC) This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numerique de la classe A respecte toutes les exigences du Reglement sur le materiel brouilleur du Canada.

European Union (EU, CE Marking, EMC)

This equipment has been type tested and found to comply with the requirements for electromagnetic compatibility as established by European Communities Council Directive 89/336/EEC and Low Voltage Directive (Product Safety) 73/23/EEC.

Japan (VCCI, Class 1 EMC)

The following is a translation of the above statement: “This equipment is in the Class 1 category (information to be used in commercial

and/or industrial areas. Consequently, when used in a residential area or in an adjacent area thereto, radio interference may be caused to radios and TV receivers, etc. Read the instructions for correct handling”.

Safety Regulations

IMPORT ANT: This equipment incorporates high-voltage components. Adequate safeguards and interlocks

have been designed into this equipment to reduce the risk of injury during normal operation. As with any electrical equipment of this kind, adequate ventilation must be provided to minimize exposure to heat, dust , ozone, and othe r emis sions. The following labels will be found on the product. The exclamation point symbol (A) indicates that the user should refer to this guide for safety information. The hot symbol (B) indicates a hot surface area on the printer that should not be touched. The electrical hazard/shock warning symbol (C) identifies the possibilit y of electrica l shock inside an area that should only be accessed by Kodak CES personnel.

CAUTION: Before connecting or disconnecting the SCSI cable or terminator, tur n off the power

for the printer and the host computer. Also, if you replace the SCSI cable, remove the Ferrite bead from the existing SCSI cable and install it on the new SCSI cable.

Environmental Regulations

IMPORTANT: Always adhere to your local ordinances and regulations for disposal of paper, chemicals,

filters, cleaning supplies, etc.

A B C

Warranty Information

The following warranty information pertains to equipment that is installed in the United States only. For equipm ent installed in countr i es ot he r t han the Uni ted S tates, the terms and conditions of the new equipment warranty will be provided by the Kodak company in the country in which the sale is finalized, or by a Kodak-appointed distributor in those countries where Kodak does not have direct sales representation.

Warranty Period

Kodak warrants new equipment to function properly for 90 days from the date of initial installation. This warranty covers the purchaser of this equipment as well as anyone else who owns i t during the warranty period.

Warranty Repair Coverage

If this equipment does not function properly during the warranty period, a Kodak Customer

Equipment Services Field Engineer will repair the equipment without charge during Kodak’s normal working hours (usually 8:00 a.m. to 5:00 p.m., Monday through Friday). Such repair service will include any adjustments and/or replacement of parts required to maintain your equipment in good working order. Supply items are billed as required.

Off-hours services are available at overtime rates.

How to Obtain Service

For techn i cal support, service, repai r and fuse repl ace men t i nfo r mat ion, contact E ast m an Kodak Company’s Technical Assistance Center at 1-800-822-1414.

Limitations

Warranty Service is limited to areas within Kodak’s established marketing centers in the contiguous United States, the island of Oahu in Hawaii, and certain areas of Alaska.

This warranty does not cover circumstances beyond Kodak’s control; service or parts for any attachments, accessories, or alterations not marketed by Kodak, nor to correct problems resulting from their use.

Damaged caused by failure to meet electrical specifications in this manual will not be covered under the warranty or service agreement claim.

Damage to the imaging shoe as a result of customer misuse or abuse will not be covered under the warranty or service agreement claim. Do not use sharp objects to clear paper in this area.

Kodak makes no other warranties, express, implied or of merchantability, for this equipment.

Repair or repl a cem ent without charge is Kodak’s only obligation under this warranty. Kodak will not be responsible for any consequential or incidental damages resulting from the sale, use or improper functioning of this equipment, even if loss or damage is caused by the negligence or other fault of Kodak.

Such damages, for which Kodak will not be responsible, include, but are not limited to, loss of revenue of profit, downtime costs, loss of use of the equipment, cost of any substitute equipment, facilities or services or claims of your customers for such damages.

This limitation of liability will not apply to claims for injury to persons or damage to property caused by the sole negligence or fault of Kodak or by persons under its direction or control.

Kodak Service Agreements

For information on Kodak Service Agreements, call Kodak Service Marketing Operations at 1-800-645-6325.

September 2000 vii

Table Of Contents

About This Guide................................................................................................................. ................... . xiii

Using This Guide.................................................................................................................... xiii

About Other Publications .............................................................................. ....... ............ ..... xiv

Software Included With the Printer........................................................................................ xiv

Getting Help from Kodak........................................................................................................ xv

1 Introducti on......................... .......... ......... ................... .......... ................... ......... ........... ........................... 1-1

Product Description............................................................................................................... 1 - 1

SCSI Interface ................................................................................................................ 1-1

KODAK PROFESSIONAL LED II Prin te r 2 0R.............. .......... ......... ................... .......... .. 1-1

Installation and Service ...................... .......... ......... ................... .......... ................... ......... 1-1

Equipment Overview............ ......... .......... ................... ......... ................... .......... ......... ............ 1-2

2 Using the System ............. ................... ......... ................... .......... ................... ......... .......... ..................... 2-1

Starting up the Printer........................................................................................................... 2- 1

Calibrat i ng th e Prin ter .................................. ......... ................... .......... .................. .......... ....... 2 -2

Obtaining Densities ........................................................................................................ 2-5

Obtaining Densi ties from a File .......... ................... .......... ................... ......... .......... ...2-5

Using the Densitometer to Read Densities ..............................................................2-5

Completing the Calibration ............................................................................................. 2-6

Making Prints ........................................................................................................................ 2-8

Shuttin g Down the Printer.................. ................... .......... ................... ......... ................... ....... 2-8

Soft Shutdo w n........ ......... ................... .......... ................... ......... .......... ................... ......... 2-8

Hard Shutdown............................................................................................................... 2-9

3 Operating Procedures .......................................................................................................................... 3-1

Operator Control Panel (OCP).............................................................................................. 3-2

OCP Key/Light Descriptions........................................................................................... 3-3

Menu ........................................................................................................................3-4

Taking the Printer Offline .........................................................................................3-4

Cancelling Jobs ........................................................................................................3-4

Printing Deferred or Buffered Jobs ...........................................................................3-4

Status Messages ..................................... ............ ....... ......... ............ ....... ....... ............ ..... 3-5

Loading Paper Into the Supply Cassette............................................................................... 3-6

Removing the Supply Ca sse tte ...... ......... ................... ......... ................... ................... ..... 3-6

Loading the Paper .......................................................................................................... 3-7

Attaching a Digital Paper Saver.................................................................................... 3-10

Installing the Loaded Paper Supply Into the Printer ..................................................... 3-12

Installing the Takeup Cassette............................................................................................ 3-14

Preparing the Takeup Cassette.................................................................................... 3-14

Installing the Takeup Cassette ..................................................................................... 3-15

Cinching the Media to the Cardboard Core.................................................................. 3-17

Unloading the Paper from the Printer.................................................................................. 3-19

Reaching the End of Roll of Paper...................................................................................... 3-19

Removing the Takeup Cassette.......................................................................................... 3-20

Removing Exposed Paper from the Takeup Cassette.................................................. 3-21

Adjusting the Pape r Hol e Punchers.......................... ......... ................... .......... ................... 3-22

viii September 2000

Using the Printe r Fea tu re s........................... ......... ................... .......... .................. .......... ..... 3-23

Accessing the Menu..................................................................................................... 3-23

Unloading Paper........................................................................................................... 3-23

Unloading the Supply and Takeup .........................................................................3-23

Unloading the Takeup and Rethread .....................................................................3-23

Shutdown and Restart.................................................................................................. 3-24

Shutdown ...............................................................................................................3-24

Restart ....................................................................................................................3-24

Selecting a Loading Option .......................................................................................... 3-24

Paper Loading Options ................................................................... ....... .......... ......3-25

Selecting the Paper Load Option . . .........................................................................3-25

Changing the Paper Loading Option ......................................................................3-26

Additional Paper Loss ............................................................................ ............ ....3-26

Changing the Length of Paper Remaining on the Supply Roll ..................................... 3-26

Setting the Length of the Paper Trailer......................................................................... 3-27

Setting the Punches ..................................................................................................... 3-27

Determinin g the Loc at ion of the Cut and Order Punches ...... ................... .............3-28

Using the Automatic Roll ID.......................................................................................... 3-29

Using Page Starts......................................................................................................... 3-29

Setting the Page Sta r ts Value ............................. ......... ................... .......... ......... ....3-30

Producing Borderless Prints ...................................................................................3-30

Resetting the Defaults.................................................................................................. 3-31

Resetting the Parameters ................ .......... .................. .......... ................... ......... ....3-31

Resetting the Pr inting LUTs ........................... .......... ................... ......... ..................3-31

Resetting the Copyright Detection LUTs ................................................................3-32

Selecting the SCSI Ports.............................................................................................. 3-32

Setting the Target Pad Reads...................................................................................... 3-32

Selecting A Modem .... .................................................................................................. 3-33

Resetting the Modem Por t ........................... ................... ......... ................... .......... .3-33

Checking the Modem Presence .............................................................................3-33

Setting the Time and Date............................................................................................ 3-33

Setting the Current Time ........................................................................................3-33

Setting the Current Date ........................................................................................3-33

Setting the Current Day .......................................................................................... 3-34

Setting the Amount of Space Between Images ............................................................ 3-34

Changing the Units of Measurement for Paper Sizes................................................... 3-35

Changing the Gutter Width........................................................................................... 3-35

Accessing the Software Version Number..................................................................... 3-35

Setting the Copyright Detection Feature ...................................................................... 3-36

Handling and Storing the Paper.......................................................................................... 3-37

Storing Paper by Using the Soft Shutdown Feature..................................................... 3-37

About Printing...................................................................................................................... 3-37

Image Size....... ......... .......... ................... ......... ................... .......... ......... ................... ..... 3-37

Buffered and Unbuffered Jobs (or Deferred and Immediate) ....................................... 3-37

Host Software Functions Supported By the Printer...................................................... 3-38

Bar Coding ............... ................... .......... ................... ......... ................... .......... ........3-38

Pixel Doubling ........................................................................................................3-38

September 2000 ix

4 Maintaining the Equipment................................................................................................................... 4-1

Maintaining the Printer........... .......... ................... ......... .......... ................... ......... ................... 4-1

Daily Maintenance.......................................................................................................... 4-1

Calibrat i ng th e Prin ter .................................... .......... ................... ......... ................... .4-1

Removing the Punch Chad ......................................................................................4-2

Periodic Maintenance..................................................................................................... 4-3

Replacing the Air Filter .............................................................................................4-3

5 Diagnostics and Troubleshooting ......................................................................................................... 5-1

Printer Error Messages......................................................................................................... 5-1

Manual or Automatic Reinitialization............................................................................... 5-1

Printer Paper Path.......................................................................................................... 5-2

Printer Error Messages................................................................................................... 5-3

Miscellaneous Printer Error Messages............................................ ..... .. ....... ..... ....... ..... 5-8

Clearing Pap er Jams.......... ......... .......... ................... ......... ................... ......... ................. 5-9

Troubleshooting Observable Errors.............................................................................. 5-11

Additional Troubleshooting Tips for the Printer............................................................. 5-13

Calibration Troubleshooting ....................................... .. ....... ....... ..... ....... ....... ....... ..... ....... ... 5-14

Calibrat i on Grap h ................... .......... ................... ......... ................... .......... ................... 5-14

Numbered Error Messages .......................................................................................... 5-14

Non-Numeric Error Messages...................................................................................... 5-21

Getting Additional Help ....................................................................................................... 5-22

Appendix A: Ordering Supplies .............................................................................................................. A-1

Accessories.......................................................................................................................... A-1

Supplies ............................................................................................................................... A-1

Standard (U.S.) Paper............... ......... ................... .......... ................... ......... ......... ................ A-2

Metric Paper ......................................................................................................................... A-2

Leaders and Splice Tape . . ................................................................................................... A-3

Publications.......................................................................................................................... A - 3

Appendix B: Specifications..................................................................................................................... B-1

Printer Specifications ........................................................................................................... B-1

Dimensions and Weight................................................................................................. B-1

Acoustic Specifications.................................................................................................. B-1

Site Requireme n ts......... ................... ......... ................... .......... ................... ......... .......... ........ B-2

Operator and Service Access........................................................................................ B-2

Floor Require men ts........................ ......... ................... ......... ................... .......... ............. B-2

Electrical........................................................................................................................ B-3

Power Cords.... ................... ......... ................... .......... ................... ......... ................... ...... B-3

Power Outlet s......................... ................... .......... ................... ......... ................... .......... . B-4

Line Frequency.............................................................................................................. B-4

Line Voltage................................................................................................................... B-5

Power Receptacles (U.S. and Canada) ......................................................................... B-6

Printer Power Receptacles (Europe)............................................................................. B-7

Telephone line ............................................................................................................... B-8

Densitometer ................................................................................................................. B-8

SCSI Cable.................................................................................................................... B-8

Operatin g Envi r o n men t.............. ......... .......... ................... ......... ................... .......... ........ B-8

x September 2000

Appendix C: Additional Calibration Information...................................................................................... C-1

Installing the Calibration Software........................................................................................ C-1

System Requireme n ts............................... .......... ................... ................... ......... ........... C-1

Installation Procedure........... .......... ................... ......... ................... ......... ................... .... C-2

Kodak Device Calibration Software...................................................................................... C-4

Application Window Definitions ..................................................................................... C-4

Starting the Kodak Device Calibration Software............................................................ C-6

Adding a Device ............................................................................................................ C-6

Editing th e Log Settings........................... ................... ......... ................... .......... ............. C-8

Updating a Device ......................................................................................................... C-9

Deleting a Device ........................................................................................................ C-10

Advanced Features of the LED II Calibration Software...................................................... C-11

Viewing Graphs.............................. ......... ................... ......... ................... .......... ........... C-11

Sending LUTs...................................................................... ..... ....... ..... ....... .. .......... .. .. C-16

Sending Targets .............................................................................. ..... ....... ....... ....... .. C-17

Editing the Calibration Configuration........................................................................... C-20

Editing Information on the Procedure Tab ............................................................C-22

Editing Information on the Density Source Tab .....................................................C-24

Editing Information on the Aim Tab .......................................................................C-25

Editing Information on the History Tab ..................................................................C-26

Editing Information on the Paper Tab ....................................................................C-27

Editing Information on the DP2 (Windows NT) or KPIS (Macintosh) Tab .............C-27

Completing the Edit Configuration ........................................................................C-31

Creating a Density File for Use with Calibration.......................................................... C-32

File Format s................. ......... ................... .......... .................. .......... ................... ......... .. C-32

Installing the Densitometer................................................................................................. C-33

Appendix D: Using the Image Print Server Software.............................................................................. D-1

Installing the IPS Software................................................................................................... D-1

Hardware Requirements. ............................................................................................... D-1

Software Requirements................................................................................................. D-1

Installing the Software ................................................................................................... D-2

Using the Image Print Server............................................................................................... D-2

Inserting Images into the Print Queue........................................................................... D-2

Source Direc to ry In se r ti o n .............. ................... ......... ................... ................... .......D-2

Menu Bar Insertion ..................................................................................................D-2

Suspending and Resuming .......................................... ..... ....... ..... .. ..... ....... .. ..... ....... .... D-3

Failed Jobs .................................................................................................................... D-3

Attended Operation .... ................................................................................................... D-3

Enqueue Example ......................................................................................................... D-4

Dialog Boxes and Print Options........................................................................................... D-6

Option Descriptions....................................................................................................... D-7

Enqueue Dialog Box...................................................................................................... D-8

Option Descriptions .................................................................................................D-8

Source Directo r y Pr e fe re n ce s Dia l o g Box......... ......... ......... ................... ................... .... D-9

Option Descriptions .................................................................................................D-9

Initialize Default Parameters Dialog Box..................................................................... D-10

Description ............................................................................................................ D-10

File Format Details ...................................................................................................... D-10

Supported Tags........................................................................................................... D-10

LZW Compression........... .......... ................... ................... ......... ................... .......... ...... D-10

September 2000 xi

Appendix E: Using the PHOTOSHOP Expo rt Mod ule............................................................................ E-1

Installing the Export Module................................................ ....... ............ ............ ............ ...... E-1

Hardware Requirements. ............................................................................................... E-1

Software Requirements................................................................................................. E-1

Installing the Software ................................................................................................... E-2

Printing Images .................................................................................................................... E-3

Dialog Boxes and Print Options........................................................................................... E-6

KODAK LED Main Dialog Box....................................................................................... E-6

Option Descriptions .................................................................................................E-6

Other options ...........................................................................................................E-7

Punch Attributes ..................... ................... .......... ................... ......... .......... ................... . E-7

Option Descriptions .................................................................................................E-7

Page Layout Attri b u te s............................. .......... ................... ......... .......... ................... . E-8

Option Descriptions .................................................................................................E-8

Select an LED Printer Dialog Box.................................................................................. E-8

Option Descriptions....................................................................................................... E-9

Printer Status Dialog Box .............................................................................................. E-9

Option Descriptions..................................................................................................... E-10

Troubleshooting ................................................................................................................. E-10

Error messages ........................................................................................................... E-10

General err or messages ......... ................... ......... ......... ................... .......... ............E-10

Other Problems .....................................................................................................E-11

Index.................................................................................................................................................. Index-1

September 2000 xiii

About This Guide

This is a User’s Guide for the KODAK PROFESSIONAL LED II Printer 20R. It provides step-by-step instructions for the operations you perform while using the Printer. It also includes procedures and information for operating, maintaining, troubleshooting, and calibrating the printer.

Also included in this guide are instructions for installing and using the various software packages needed.

This guide is intended for personnel who operate this system. It assumes that you can perform basic computer operations.WINDOWS NT and MACINTOSH Platforms are supported in this guide.

Using This Guide

This guide is organized as follows:

Chapter 1 Introduction—describes and illustrates th e KODAK

PROFESSIONAL L ED II P rinter 2 0R. This chapter i ncludes general and introductory information for all of the equipment.

Chapter 2 Using the System—explains how to use the printer. It

includes the step-by-step instructions for daily operation, from startup to shutdown.

Chapter 3 System Operating Procedures—provides an overview of

the OCP and all of the procedures for operating the Printer.

Chapter 4 Maintaining the Equipment—includes the information that

you need to properly maintain the printer. All maintenance procedures are categorized by frequency.

Chapter 5 Diagnostics and Troubleshooting—provides an error

code listing, solutions to common operational problems for the printer and calibration. It also provides information for obtaining additional help.

Appendix A Ordering Equipment, Accessories, and Supplies—

provides ordering information for many associated items. It includes information such as size, quantities, and catalog numbers.

Appendix B Specifications—provides specifications, site

requirements, and environmental information for the syst em.

Appendix C Calibrating the Printer—describes the calibration

functions for the KODAK Calibration Software as well as Printer Calibration Software.

Appendices D-F Software—explains how to install and use the software that

is included with the printer.

About This Guide

xiv September 2000

About Other Publications

The following publication is included with the printer:

Quick Reference Guide for the KODAK PROFESSIONAL LED II Printer 20R and the KODAK PROFESSIONAL LED II Processor 20R–provides quick and

easily accessible information for operating and maintaining the printer as well as answers to common printer problems and hints for operating the processor. Keep the Quick Reference Guide close to your printer.

Software Included With the Printer

The compact disc (CD) included with the KODAK PROFESSIONAL LED II Printer 20R contains the KODAK Calibration Software and the Printer Calibration Software for WINDOWS NT and MACINTOSH Host Computers. It also includes additional applications the printer can interface with.

This software is usually installed by a Kodak representative. However, install ation instructions are included in this Operator’s Guide.

A PDF file of this Operator’s Guide is also included on the CD. You can find the latest software and documentation for the KODAK

PROFESSIONAL LED II Printers on the Kodak Web site: www.kodak.com.

About This Guide

September 2000 xv

Getting Help from Kodak

Your Kodak sales representative is the best source for information about setting up and operating your printer and for obtaining accessories and supplies. Please contact your Kodak sales representative if you have any questions.

In addition, for technical support in the U.S., call 1-800-3Kodak3 between 8:00 a.m. and 11:00 p.m. Eastern Standard Time on regular business days. Telephone numbers for help outside the United States are in the Chapter 5, Diagnostics and Troubleshooting.

You can also use the technical support number for information on:

• operating the printer

• how or where to obtain supplies

• how to obtain service

• the warranty

• other Kodak products

If you are calling for technical support, please know your printer’s K-Number. The K-Number label is attached to the front of the printer, next to the operator control panel.

Product Li te rat ure

The faxback number for product literature is 1-800-508-1531. You may call this number 7 days a week, 24 hours a day.

Representative’s Telephone Number:_____________________

Kodak Sales Representative:___________________________

K-Number:_________________________________________

September 2000 1-1

1 Introduction

This chapter includes the following information about the KODAK PROFESSIONAL LED II Printer 20R:

Product Description ...........................................................................................1-1

SCSI Interface .............................................................................................1-1

KODAK PROFESSIONAL LED II Prin te r 2 0R ........ ......... ................... ........1-1

Installation and Service .......................... ................... ......... .......... ...............1-2

Equipment Overview ......................... .......... ................... ......... ................... ........1-2

Product Description

The KODAK PROFESSIONAL LED II 20R printing system offers a combination of printing options that produces photographic quality output of digital images. The images are printed at a resolution of 250 dpi and at sizes varying from 8 x 10 in. to 20 x 33 in.

Images printed with this system are comparable to images produced on an optical printer. By using KODAK PROFESSIONAL Digital Paper with proper color management, the 20R printer provides the “look” of VPS fil m on KO DAK PORT RA or SUPRA Paper, or GOLD Film on KODAK EKTACOLOR Edge Paper.

The system consists of a MACINTOSH or PC host computer to manage and manipulate the digital source image, a SCSI interface to transfer the digital image to the printing system, and the KODAK PROFESSIONAL LED II Printer 20R to expose the digital image.

You can use a variety of software applications (such as KODAK Image Print Server Software) to manage and manipulate the digital images.

SCSI Interface

A SCSI cable connects the host computer to the KODAK PROFESSIONAL LED II Printer 20R. This interface transfers the digital i mage data f rom the host computer to the printer.

KODAK PROFESSIONAL LED II Printer 20R

The KODAK PROFESSIONAL LED II Printer 20R exposes digital images on photographic quality paper using a sophisticated technology involving Light Emitting Dio des ( LEDs). Th e pr inte r use s KO DAK P ROFESSI ONAL Digit al Paper, in 10, 11, 12, 20 inch and A4 widths to create prints of 6.5 x 10 in. to 20 x 33 in. The images are wound onto a takeup roll which is then taken to an RA-4 processor for developing.

Installation and Service

The KODAK PROFESSIONAL LED II Printer 20R printer must be installed and serviced by a qualified Kodak service representative.

Introduction

1-2 September 2000

Equipment Overview

host computer and SCSI cable

Front View

densitometer (not included)

front door

paper supply

prin t e r

door

control panel

operator

paper takeup door

front slack loop door

(not included)

Rear View

back door

power cord

ports

connector

circuit breaker

back slack loop door

September 2000 2-1

2 Using the System

This chapter explains how to use the KODAK PROFESSIONAL LED II Printer 20R. It takes you from startup to shutdown. T opics include:

Starting up the Printer ........................................................................................2-1

Calibrat i ng th e Prin ter ........... .......... ................... ......... ................... .......... ..........2-2

Obtaining Densities .....................................................................................2-4

Completing the Calibration ..........................................................................2-6

Making Prints .....................................................................................................2-7

Shuttin g Down the Printer ............................... .......... ................... ................... ...2-8

Soft Shutdo w n.......... ................... .......... ......... ................... ......... .......... ........2-8

Hard Shutdown ...........................................................................................2-9

Starting up the Printer

1. If needed, turn the circuit breaker on the back of the printer on.

2. Press the Start key on the OCP to begin the printer initialization process.

If paper is loaded, when initialization is complete (3 to 4 minutes) the

message “Status: ON LINE - Ready” appears on the OCP . S tartup is complete

and the printer is ready to print. Turn the host computer on; then go to the next

page and calibrate the printer.

If paper is not loaded, the message “Out of paper, open supply door

to load” appears on the OCP. Do the procedures below.

• “Loading Paper Into the Supply Cassette” on page 3-6

• “Installing the Takeup Cassette” on page 3-14

When “On-line and Ready” is displayed, turn the host computer on. Go to

the next page and calibrate the printer.

Using the System

2-2 September 2000

Calibrating the Printer

You need to calibrate the printer when you start the system up each day. You also need to calibrate the printer when:

• you change paper

• print quality is questionable

• the temperature at the site changes more than 5° F (2.8° C)

• if running more than one shift, at the beginning of each shift

If you are calibrating at any time other than during the daily startup procedure:

Before you begin, make sure the printer is not receiving printing commands from the host.

NOTE: Most windows displayed in this section are from the Windows NT version

of the software. The windows for the Macintosh version of the software are similar.

For information about editing the calibration settings (for example, you may want to display a calibration graph only if calibration is out of tolerance), see “Editing the Calibration Configuration” on page C-20.

To calibrate the printer:

1. Check that:

• the densitometer is connected and calibrated

• the printer status is “Online and Ready”

• the processor is in control

• the calibration application is running

2. Select the icon for the LED Printer on the KODAK Device Calibration screen

and click the Calibrate icon. The calibration software needs complete control

of the printer to successfully calibrate the printer.

IMPORT ANT:If no icon appears on the KODAK Device Calibration screen, you

need to add a calibration device. See “Adding a Device” on page C-6.

Calibrate icon

Using the System

September 2000 2-3

The LED Calibration screen appears.

3. Click Go to start the calibration cycle .

Downloading LUTs and Sending Test Print highlights.

If the configuration file specifies to Ask if processor is in control, the

Process In Control dialog box appears.

The processor is critical to printer calibration. You can calibrate the printer

only if the processor is in control. Densitometers require calibration at regular

intervals. Refer to your densitometer’s manual for instructions on how to

calibrate your densitometer.

4. Click Yes.

Go icon

This icon highlights after you select Go

Using the System

2-4 September 2000

The Send LUT to Printer screen appears.

NOTE: The highlighted LUT in the dialog box above is the most recent

calibration LUT.

5. Click either Load Selected LUT or Load Custom LUT (or Cancel to cancel

the calibration process).

If you click Load Selected LUT, the system automatically downloads the

highlighted LUT to the printer to create a test print.

When the test print has been sent, the Scanning Processed Print with

Densitometer status icon on the LED Printer Calibration screen is

highlighted.

Go to “Obtaining Densities” on page 2-5.

6. If you selected Load Custom LUT in step 5, the Open dialog box appears.

Select or type the name of the LUT file you want and click Open.

Using the System

September 2000 2-5

The system automatically downloads the LUT file to the printer to create a test

print. When the test print has been sent to the printer, the Scanning

Processed Print with Densitometer status icon on the KODAK LED Printer

Calibration screen is highlighted.

Obtaining Densities

Obtaining Densities from a File

If the configuration settings include obtaining the density data from a file, the Waiting for Density File dialog box appears. Otherwise, go to “Using the Densitometer to Read Densities.”

NOTE: T o create a density file, see “Creating a Density File fo r Use with Calibration”

on page C-32.

1. Click OK to continue with the calibration process.

2. Go to “Completing the Calibration” on page 2-6.

Using the Densitometer to Read Densities

Do the following to scan the neutral (gray) patches on the processed test print into the densitometer (refer to your densitometer manual for detailed instructions on using the densitometer):

1. Slide the lever on the densitometer to position 15. Align the edge of the test

print with the lever on the densitometer. Gently feed the test print through the

densitometer to scan the patches labeled “even”.

2. Slide the lever on the densitometer to position 20. Align the edge of the test

print with the lever on the densitometer. Gently feed the test print through the

densitometer to scan the patches labeled “odd”.

Using the System

2-6 September 2000

3. Slide the lever on the densitometer to position 30. Align the edge of the test

print with the lever on the densitometer. Gently feed the test print through the

densitometer to scan the patches labeled “both”.

If the test print is read successfully, several messages will appear in the status

bar; the final message indicates that the densitometer values have been

successfull y recei ve d . Go to “Completing the Calibration.”

If the test print is not read successfully, refer to “Calibration Troubleshooting”

on page 5-14.

Completin g th e Calib r ati on

1. If calibration is in tolerance, the LUT Attributes dialog box appears.

a. E n ter a n ame or comment in the dialog b ox . The commen t you en t er w ill

appear on the Send LUT to Printer screen to identify the LUT file with a name that is meaningful to you (up to 75 characters).

b. Click OK.

The new printing LUT is calculated and downloaded. “Calibration Complete” appears in the status bar. The calibration is complete.

Test print

Lever

Using the System

September 2000 2-7

2. If cal ibrati o n is out of toleran ce, it ma y be necessar y to r un four or more

iterations o f the cal ibra tion cycle to achieve a successful cali br at i on.

If the print densities are out of tolerance, a graph appears, allowing you to

select the type of data and planes that you want to see displayed.

a. Click OK.

The following list of options appears.

Re-read the densitometer values is the most useful when the graphs show an unusual plot. Rereading the test print lets you validate the graph, then returns you to the Out of Tolerance dialog box.

Iterate again using a newly calculated calibration LUT allows you to keep printing test prints with the newly created LUT without having to save the LUT table.

Calculate and download a printing LUT and stop: When you select this option, the file is saved and given the same creation date and time as the name.

Cancel and return the printer to its original state saves nothing. Any corrupted data created after you saved the last time is thrown away.

Using the System

2-8 September 2000

b. Select one of the four options to try to complete the calibration

successfully.

• If th e Out of Toleranc e dialog box appears again, repeat this step until you get a successful calibration; go to step 1.

• If you cannot get a successful calibration, request help from a system administrator or service person.

Making Prints

You can make prints using the LED Printer 20R with a wide variety of applications that run on WINDOWS NT Computers and MACINTOSH Computers. One application that is widely used for printing is the KODAK PROFESSIONAL Imaging System.

Two applications that you may wish to print from are included with the system. You can use the KODAK PROFESSIONAL Image Print Server for WINDOWS NT to print TIFF images. You can use the Export Module for ADOBE PHOTOSHOP that runs on MACINTOSH Computers to print images from the PHOTOSHOP application.

For more information about these applications, see the appropriate Appendix in this guide.

Shutting Down the Printer

There are two methods for shutting down the printer. The soft shutdown method is the recommended way to shut down the printer overnight or for a period of several hours. The hard shutdown method should be used for shutting down the printer for an extended period of time (several days or longer).

Soft Shutdown

IMPORTANT: The soft shutdown method ensures that all printer information is

saved and that the print head is safely turned off if paper is loaded in the printer.

1. Check that all jobs in the print queue are printed.

2. Press the O n /Off Line k e y on the OCP to tak e th e printe r o ffline.

3. Press the Menu button on the OCP to access the menu.

4. Select “Shutdown” in the message displ ay.

5. Press the Start key.

6. Select “Shutdown now” in the message display.

7. Press the Select key to begin the shutdown. NOTE: If any jobs are not complete, you will be asked if you want to delete the

remaining jobs before you can select Shutdown.

Using the System

September 2000 2-9

Hard Shutdown

Use this method for shutting down the printer for an extended period of time (several days or longer).

1. Do a soft shutdown. See “Soft Shutdown” on page 2-8.

CAUTION: T urn off the cir cuit breaker only after doing the soft shutdown.

Otherwise, you could lose printer status information and will cause dark lines to appear in the middle of the prints if paper is loaded.

2. Turn off the circuit breaker on the back of the printer.

circuit breaker

September 2000 3-1

3 Operating Procedures

This section provides the information you need to operate the KODAK PROFESSIONAL LED II Printer 20R. Topics include:

Operator Control Panel (OCP) ...........................................................................3-2

OCP Key/Light Descriptions ........................................................................3-3

Status Messages ............................................................................ ....... ......3-5

Loading Paper Into the Supply Cassette ...........................................................3-6

Removing the Supply Ca sse tte........ ................... ................... ................... ...3-6

Loading the Paper .......................................................................................3-7

Attaching a Digital Paper Saver ................................................................ 3-10

Installing the Loaded Paper Supply Into the Printer ..................................3-12

Installing the Takeup Cassette ........................................................................3-14

Preparing the Takeup Cassette ................................................................3-14

Installing the Takeup Cassette .................................................................. 3-15

Cinching the Media to the Cardboard Core ...............................................3-17

Unloading the Paper from the Printer ..............................................................3-19

Reaching the End of Roll of Paper ..................................................................3-19

Removing the Takeup Cassette ......................................................................3-20

Removing Exposed Paper From the Takeup Cassette .............................3-21

Adjusting the Pape r Hole Punchers ............. ................... ......... ................... ....3-22

Using the Printe r Fea tu re s .......................... ......... ................... ......... ................3-23

Accessing the Me nu ............................... ................... ......... ................... ....3-23

Unloading Paper .......................................................................................3-23

Shutdown and Restart ...............................................................................3-24

Selecting a Loading Option .......................................................................3-24

Changing the Length of Paper Remaining on the Supply Roll ..................3-26

Setting the Length of the Paper Trailer .....................................................3-27

Setting the Punches ..................................................................................3-27

Using the Automatic Roll ID ......................................................................3-29

Using Page Starts .....................................................................................3-29

Resetting the Defaults .......................... ................... ......... ................... ......3-31

Selecting the SCSI Ports ...........................................................................3-32

Setting the Targ e t Pa d Reads ..................... ................... ......... ..................3-32

Selecting A Modem ...................................................................................3-33

Setting the Time and Date ........................................................................ 3-33

Setting the Amount of Space Between Images . ........................................ 3-34

Changing the Units of Measurement for Paper Sizes ...............................3-35

Changing the Gutter Width ........................................................................3-35

Accessing the Software Version Number ..................................................3-35

Setting the Copyright Detection Fea tu r e ......... .......... ................... ......... ....3-36

Handling and Storing the Paper .......................................................................3-37

Storing Paper by Using the Soft Shutdown Feature .................................3-37

About Printing ..................................................................................................3-37

Image Size ................. ......... .......... .................. .......... ................... ......... ....3-37

Buffered and Unbuffered Jobs (or Deferred and Immediate) ....................3-37

Host Software Functions Supported By the Printer ...................................3-38

Operating Procedures

3-2 September 2000

Operator Control Panel (OCP)

The operator control panel (OCP) for the printer allows you to view and control:

• current status of the printer

• current time of day

• paper specifications

• error and power status

• cancel, on/off line and menu functions

• parameters of the printer

• error messages

The display on the OCP is a 4 line by 40 character liquid crystal display (LCD). An audible beeper is installed to the right of the LCD display. Each of the function keys also operates as the arrow key (selector) directly below it when Menu has been pressed. LED indicator lights illuminate to indicate power, error, and standby statuses.

The operator control panel (OCP) displays the current status of the printer, includin g the following in f or mation:

• Pages Waiting – the number of printing jobs that are waiting in the print

queue/buffer

• Paper Supply – the approximate amount of paper left in the paper cassette.

This information is input by you and is for your convenience only

• Paper Width – the width of the current roll of paper that is installed in the

printer

• Paper Takeup – the amount of paper that has been fed into the takeup

(“**” will appear in this field if the paper is not cinched in the takeup cassette)

2:43

100Paper Width:

Paper Length:Paper Length:

Paper Width:

Status: Initializing

Power Error Standby

Cancel On/Off Line Menu

Start

Select

current status

printing information

time of day

LED indica tor

function keys

Up, Down, and Right

lights

LCD display

select keys

Select key

Status: Initializing

Pages Waiting: Paper Width: Paper Supply: Paper Takeup:

Operating Procedures

September 2000 3-3

OCP Key/Light Descriptions

Key/Light

Key /LED

Indicat or Li gh t

Description/Function

Start Key The Start key turns on the power for the printer when the printer has

been shut down through the OCP. When using the OCP menu, the Start key functions as a Select key to select the highlighted item from the OCP menu.

Cancel Key Pressing Cancel causes the job that is currently printing to quit. In

addition, the printer automatically goes into the Offline mode after the current printing job has quit.

On/Off Line Key This key toggles between the Online and Offline modes. If you press

this key when the printer is in the Online mode, the printer goes into the Offline mode. If you press this key when the printer is in the Offline mode, the printer goes into the Online mode.

Menu Key Pressing this key activates the menu for the OCP when the printer

is in the Offline mode.

Arrow Keys When using the OCP menu, the Cancel k ey functions as a Right

Arrow, the On/Off Line key functions as an Up Arrow , and the Menu key functions as a Down Arrow.

Select Key When using the OCP menu, the Start key functions as a Select key

to select the highlighted item from the OCP menu.

Power Lig ht The pow er ligh t illu m inates to ind ic ate that the main po w er for the

printer is on.

Error Light The error light illuminates to indicate that a printer error occurred.

Standby Light The standby light illuminates to indicate that the printer has been

shut down from the OCP and is now in the Standby mode, waiting for Start to be pressed.

Start

Cancel

On/Off Line

Select

Power

Error

Standby

Operating Procedures

3-4 September 2000

The menu allows you to access other printer features. NOTE: To access the menu, the print queue must not have any pages waiting to

be printed.

1. Press On/Off Line to take the printer offline.

2. Press Menu.

Taking the Printer Offline

This feature is useful when you need to access the printer OCP menu. When the printer is offline, it cannot send jobs to the processor or accept jobs

from the host. To take the printe r o ffl ine, pre ss On/Off Line on the OCP. If a job is printing when

you take the printer offline, the job will complete printing.

Online Mo de

The Online mode is the normal mode and must be activated for the printer to accept print jobs from the host computer.

Offline Mode

When the printer is in the Offline mode it cannot accept print jobs from the host computer. When an error occurs, the printer is automatically placed into the Offline mode.

Cancelling Job s

To cancel the sheet currently being printed, press Cancel on the O CP. After the sheet has been cancelled, the printer automatically toggles to the Offline mode.

To cancel all jobs wait ing to be printed:

1. Press Cancel on the OCP to cancel the sheet that is currently printing.

2. Press Menu twice.

Printing Deferred or Buffered Jobs

“Pages Deferred” displays on the OCP and a number other than zero displays in the Pages Waiting field when one or more jobs are waiting to be printed.

1. Press On/Off Line to take the printer offline.

2. Press Menu.

3. Press Start to print the jobs.

Operating Procedures

September 2000 3-5

Status Message s

Status messages display on the LCD display of the OCP to indicate the status or current state of the printer.

Status Message/Printer State Definition

status: ON LINE – Ready The printer is idle and ready to accept jobs. status: ON LINE – Processing The printer is cu rrent ly downl oad ing or proces sing a

job.

status: ON LINE – Pages Deferr ed Pages are waiting and nothi ng is being

downloaded. If jobs were sent with the “Def er Pr in t” or “Buffer” option, the printer is waiting for more data to fill the frame store.

status: ON LINE – Printing The printer is prin ti ng and m ay also be processing

more jobs.

status: OFF LINE – Idle The printer is curr entl y offline. No jobs exist in the

printer. “Idle” is used instead of “Ready” because the printer is actually idle (not doing anything) and will not accept jobs.

status: OFF LINE – Processing The printer is off line but a job is being downloaded.

A print cycle will not be initiated.

status: OFF LINE – Pages Deferred The printer is offline but there are jobs in the printer

that are waiting to be print ed. A print cycle will not be initiated.

status: OFF LINE – Printing The printer will com plete the current print cycle and

then pause.

status: OFF LINE – Cancelling Cancel was pressed when the printer was printing.

The sheet that was printi ng was immediately terminated. This message is also displayed when you select “Yes” to the prompt to cancel all remaining jobs when you enter the menu.

status: In it ializing The print er is powering up (after Standby has been

pressed or the printer has been turned on).

status: ON LINE – Resetting The print engine is bei ng reset because of an error

or operator inter vention. The prin ter will return to the “ON LINE – Ready” state after the machine reset is complete (even if the printer was offline because of an error or key that was pressed before the reset).

status: Print er Er ror : <Error Message>

A printer error (su ch as a paper jam) has occurred. The error message is di splayed on the second line of the display. For a complete list of error messages, see “Printer Error Messages” on page 5-1.

Operating Procedures

3-6 September 2000

Loading Paper Into the Supply Cassette

WARNING: Mo ve the supply cassette from the printer to a table to load or

unload pap e r.

One 10- to 20-inch supply cassette and one 10- to 20-inch takeup cassette are included with the printer and are designed to hold rolls of paper that are 10-, 11-, 12-, 20-inch, and A4 widths.

The supply cassette and takeup cassette are not interchangeable.

Removing the Supply Cassette

1. Open the paper supply door.

2. Unlock the cassette clamp for the supply cassette.

3. Remove the empty supply cassette.

clamp

cassette

supply cassette

door

paper supply

Operating Procedures

September 2000 3-7

Loading the Paper

1. Unlock the supply cassette locks.

2. Open the supply cassette.

3. If necessary, remove paper scraps from the core support assembly.

4. Remove the old core and support assembly from the supply cassette. NOTE: Keep the felt surfaces clean to prevent scratches on the paper.

5. Remove the screw lock and the old cardboard core from the core support assembly.

6. Pull the metal spring for the screw adjuster away from the gear and slide the screw adjuster to the correct posi tion until it locks into place in the detent .

supply cassette locks

felt

old core and core support assembly

gear

screw lock

screw adjuster

cardboard core

core support assembly

Operating Procedures

3-8 September 2000

TIP: Practice the following steps in the light with an empty cardboard core

before you load a new roll of paper in the dark.

CAUTION: Loading paper into the paper cassette must be completed in

a darkroom with the lights off.

7. Position the paper so that the lead edge of the paper is away from you.

8. Insert the core support assembly from the left side into the roll of paper as shown.

9. Push the cardboard core toward the gear until it engages the detent.

10. Install the screw lock onto the core support assembly and ensure that it is snug.

11. Place the core support assem bly with the full paper roll into the supply cassette.

IMPORT ANT :Make sure that the right and left edges of the paper on the paper

roll remain aligned. Do not allow the roll of paper to slide or “telescope”.

detent

cardboard core

screw lock

Operating Procedures

September 2000 3-9

12. Feed the lead edge of the paper through the slotted opening in the paper cassette.

13. Close the supply cassette and latch the supply cassette locks. NOTE: Be sure that the core support assembly rotates freely in the supply

cassette and that the paper feeds freely.

NOTES: – When the paper cassette is locked, you can turn on the room lights.

– See page 3-10 for instructions on how to install a digital printer

paper saver.

IMPORT ANT:When moving the supply cassette, pick up and carry the cassette

by both handles to prevent the paper from sliding or “telescoping” to one side.

slotted op eni ng

lead edge of the paper

core support assembly

image or emulsion

(side without the gear)

side

supply cassette lock

Operating Procedures

3-10 September 2000

Attaching a Digita l Paper Saver

To save paper that is lost during the paper loading process when using the “1-Step Normal” paper loading option, you may install a digital printer paper saver (leader) to the lead edge of the roll of paper. Using the digital printer paper saver reduces the amount of paper lost from threading the printer by 5.5 feet as shown in the table below.

*For additional paper saving, see “Selecting a Loading Option” on page 3-24. To order digital printer paper savers and splice tape, see “Leaders and Splice

Tape” on page A-3. NOTE: The digital printer paper saver may be used many times.

CAUTION: To prevent spots or scratches on images, keep the digital printer

paper saver away from surfaces that have dust and dirt on them.

1. Load the paper into the supply cassette. See “Loading Paper Into the Supply Cassette” on page 3-6.

2. If necessary, cut a straight edge on the lead edge of the paper that is coming through the slotted opening in the supply cassette.

3. Cut a piece of splice tape that is approximately 2 inches longer than the width of the supply cassette.

4. Set the splice tape on the supply cassette with the adhesive side facing up.

5. Place the lead edge of the paper onto the splice tape.

6. Place the trail edge of the digital printer paper saver (the edge without the hole) on the splice tape.

NOTE: If the digital printer paper saver is new, wipe it with a damp cloth to

remove dust and static electricity.

IMPORT ANT:The digital printer paper saver must be the same width as the

paper. Also, the curl of the digital printer paper saver and the curl of the paper must match.

Threading Meth od Amount of Unprintable Paper*

Paper Leader 9 feet Digital Printer Paper Saver 3.5 feet

lead edge

paper saver

digital printer

lead edge of th e

of the paper

splice tape

Operating Procedures

September 2000 3-11

7. Fold the edges of the splice tape over the digital printer paper saver and the paper.

8. Cut a second piece of splice tape that is slightly smaller than the width of the paper.

9. Install the second piece of splice tape over the paper and the digital printer paper saver.

10. Turn the core support assembly to rewind the paper and digital printer paper saver into the supply cassett e .

NOTE: Do not wind the entire digital printer paper saver into the supply

cassette.

second piece of splice tape

Operating Procedures

3-12 September 2000

Installing the Lo aded Pap er Supply Into the P rinter

1. Open the paper supply door.

2. Empty the punch chad tray. See “Removing the Punch Chad” on page 4-2.

3. Align the slot on the bottom of the supply cassette with the plate on the bottom of the shelf and slide the supply cassette into place on the shelf.

4. Check that the gear on the supply cassette aligns and meshes with the gear on the printer.

5. Lock the clamp to secure the paper cassette into place.

6. If you are not using the digital printer paper saver, check that the cut on the lead edge of the paper is straight.

NOTE: Use scissors to cut the paper. Knives and razor blades will shred the

paper.

7. Adjust the right punch to the correct paper width (10, 11, 12 or 20 inch and A4). See “Adjusting the Paper Hole Punchers” on page 3-22.

8. Press Start on the OCP.

9. Enter the number of feet on the roll of paper when prompted and if necessary, enter the roll ID. See “Using the Automatic Roll ID” on page 3-29.

plate

shelf

Emulsion (image) side of paper (or paper saver)

cassette clamp

slot

Operating Procedures

September 2000 3-13

10. When the mess age “Feed paper into printer...” appears, pull the lead edge of the paper (or digital printer paper saver) out of the paper cassette and place the lead edge of the paper into the punch slots.

1 1. Slide the lead edge of the paper under the feed roller and static brushes using

both hands. Keep the paper flat until you feel it being pulled into the printer. Keep the left edge of the paper against the paper alignment guide.

NOTE: The sound from the printer will change when the printer is ready to

advance the paper.

CAUTION: If the paper does not load properly or a paper jam occurs,

press Cancel on the OCP. Remove any paper from the shoe area and repeat steps 7 through 10. If you are not using a digital printer paper saver, make sure the lead edge is cut square and does not have any bends or dings. If necessary , install a new digital printer paper saver.

12. Close the paper supply door. If a 1-step load option is selected, the paper automatically advances to the takeup cassette. When this is complete, a message on the OCP prompts you to load the paper into the takeup cassette. If a 2-step load option is selected, the prompt to cinch paper appears after the appropriate length of images has been printed. See “Installing the Takeup Cassette” on page 3-14.

NOTE: For additional paper saving methods, see “Selecting a Loading Option”

on page 3-24.

cassette

gear on the

lead edge of the pa per

cassette

printer

gear on the

clamp

(or paper saver)

right hole puncher

guide

paper alig n ment

Operating Procedures

3-14 September 2000

Installing the Takeup Cassette

Preparing the Takeup Cassette

1. Unlatch the takeup cassette locks and open the takeup cassette.

2. Remove the core support assembly.

3. Move the screw adjuster to the correct position for the paper size that you are loading. Pull the metal spring for the screw adjuster away from the gear and slide the screw adjuster to the correct position until it locks into place in the detent.

4. Slide the correct size cardboard core onto the core support assembly. Push the cardboard core toward the flange until it engages the detent.

5. Install the flanged nut (when using 10-, 11-, 12-inch and A4 paper) or the screw lock (for 20-inch paper) onto the core support assembly. The core support assembly uses left hand threads. The threaded parts are color coded to prevent confusion.

NOTE: Make sure the screw lock or flanged nut is secure.

6. Place three rubber bands over the cardboard core.

IMPORTANT:The rubber bands must have the same thickness and must not

be twisted or wrinkled when installed.

core support assembly

cardboard core

rubber bands

screw lock

flang e d nut

gear

screw adjuster

Operating Procedures

September 2000 3-15

7. Install the core support assembly into the takeup cassette. See the instructions on the label on the top of the takeup cassette.

NOTE: Make sure that the core support assembly is installed correctly in the

cutouts of the takeup cassette.

8. Close the takeup cassette and latch the takeup cassette locks. NOTE: Be sure the core support assembly rotates freely in the takeup cassette.

Installing the Takeup Cassette

1. Open the takeup door. If the takeup cassette is in the printer and has paper in it, remove it.

See “Removing the Takeup Cassette” on page 3-20 or “Removing Exposed Paper from the Takeup Cassette” on page 3-21.

2. If necessary, move the adjustable cassette support arm to accommodate the size of the cas s et te y ou will b e us in g. To move the adjusta b le a r m:

a. Unscrew the clamping knob. b. Move the arm to the correct position. c. Reinstall the clamping knob and tighten.

core support assembly

takeup cassette locks

cutout

Operating Procedures

3-16 September 2000

3. Install the takeup cassette onto the cassette support arms.

IMPORT ANT:Check that the bearings on the cassette are seated in the support

arms.

adjustable cassette support arm

clamping knob

Operating Procedures

September 2000 3-17

Cinching the Media to the Cardboard Core

Do the following to cinch (attach) the media (paper or digital printer paper saver) to the cardboard core:

Cinching Paper to the

Cardboa rd Core

Cinching the Digital Printer

Paper Saver to the

Cardboa rd Core

(a) Hold the lead edge of the paper against the

cardboard core and close to the flange.

NOTE: Align the right edge of the paper with the

flange, making sure that the paper is not skewed.

(a) Hold the lead edge of the digital printer paper

saver against the cardboard core and close to the flange.

NOTE: Align the right edge of the digital printer

paper saver with the flange, making sure that the paper saver is not skewed.

(b) Make a 3 inch cut in the lead edge of the

paper at a 45

angle to form a small flap.

cardboard core through the cut in the paper and push the flap under the rubber band.

(b) Pull the rubber band that is in the middle of the

cardboard core into the slot on the lead edge of the digital printer paper saver.

correct (paper edge is not skewed) incorrect (paper edge is skewed)

rubber band

cut

rubber

slot

band

Operating Procedures

3-18 September 2000

(d) Turn the flange on the core support assembly

until you have wrapped enough paper around the cardboard core to cinch it to the core.

(e) Check that the right edge of the paper is still

aligned with the flange and close to it.

(f) Close and lock both sides of the takeup

cassette.

NOTE: The closed takeup cassette should move

freely when you press down on the front of it. If necessary, reposition the takeup cassette to move free ly.

until you have wrapped enough digital printer paper saver around the cardboard core to cinch it to the core.

(d) Check that the right edge of the paper is still

aligned with the flange and close to it.

(e) Close and lock both sides of the takeup

cassette.

NOTE: The closed takeup cassette should move

freely when you press down the front of it. If necessary, reposition the takeup cassette to move free ly.

Cinching Paper to the

Cardboa rd Core

Cinching the Digital Printer

Paper Saver to the

Cardboa rd Core

correct incorrect

correct position

cassette is in

cassette moves up and down freely

cassette will not move up and down

cassette is not in correct position and needs to be reseated in the support arms

Operating Procedures

September 2000 3-19

Unloading the Paper from the Printer

The menu provides two options for unloading paper before the end of the roll is detected:

• Unload Supply and Takeup—Automa ti ca lly makes a cut between the

exposed paper and the unexposed paper. The printer then winds the exposed paper and trailer into the takeup cassette and rewinds the unexposed paper into the supply cassette.

NOTE: Approximately 27 inches of unexposed paper will not be rewound into

the supply cassette.

• Unload Takeup and Rethread—Automat ically makes a cut between the

exposed paper and the unexposed paper. The printer then winds the exposed paper and trailer into the takeup cassette. Paper is then advanced as appropriate for the loading option selected. See “Selecting a Loading Option” on page 3-24.

NOTE: Y ou can determine the amount of trailer . See “Setting the Length of the

Paper Trailer” on page 3-27.

To choose one of the above options, see “Unloading Paper” on page 3-23.

Reaching the End of Roll of Paper

When the end of the roll is detected, the remainder of the paper is wound into the takeup cassette and the message “Out of Paper .. .” is displayed on the OCP. See “Removing Exposed Paper from the Takeup Cassette” on page 3-21 and “Loading Paper Into the Supply Cassette” on page 3-6.

If an error has occurred and/or a door has been opened or closed after the printer reached the end of the roll, the message “Out of Paper...” may display even though paper is still partially threaded. To completely wind the paper into the takeup cassette, either reinitialize the printer or see “Unloading the Paper from the Printer” above.

Operating Procedures

3-20 September 2000

Removing the Takeup Cassette

WARNING: Mo ve the takeup cassette from the printer to a table to load or

unload pap e r.

1. Open the takeup door.

2. Remove the takeup cassette from the printer by lifting it off of the support arms by the cassette handles.

CAUTION: Move the takeup cassette to a darkroom before removing the

exposed paper. See “Removing Exposed Paper from the Takeup Cassette” o n page 3-21.

cassette handle (2)

support arm (2)

takeup cassette

Operating Procedures

September 2000 3-21

Removing Exposed Paper from the Takeup Cassette

1. Remove the takeup cassette from the printer. See “Unloading the Paper from the Printer” on page 3-19.

CAUTION: The following steps must be completed in a darkroom.

2. Unlatch the locks on the takeup cassette.

3. Open the takeup cassette.

4. Tape the edge of the paper to the paper roll to prevent the paper from unwinding.

5. Remove the roll of paper from the takeup cassette. NOTE: Keep the roll in the horizontal position to prevent it from “telescoping”.

lock (2)

tape

Operating Procedures

3-22 September 2000

6. Remove:

• screw lock or flange

• exposed paper from the core support assembly

NOTE: After removing the screw lock, tap the screw lock end of the core to

loosen the paper roll and make it easier to remove from the core support assembly.

CAUTION: Keep the exposed pape r in a darkroom or a dark bag until you

process it.

Adjusting the Paper Hole Punchers

1. Lift the arm for the right paper hole puncher.

2. Move the right paper hole puncher to the correct location. The hole puncher falls into a detent on the sliding bar when it is in the correct location.

NOTE: The punch positions for A4 and 12 inch paper are very close together

and can be easily mistaken for each other. Make sure you set the paper hole puncher to the correct position for the paper you are using.

flange

screw lock

right hole puncher

Operating Procedures

September 2000 3-23

Using the Printer Features

The following features are available from the menu on the OCP.

Accessing the Menu

1. Press On/Off line to take the printer offline.

2. Press Menu. NOTE: If there are jobs waiting to be printed, the following options are available:

• “Cancel” – exit

• “Start” – prints jobs in the print queue and then accesses the menu

• “Menu” – del etes jobs in the print queue and then accesse s the

Unloading P aper

Follow one of the following procedures to unload paper. For more information about these procedures, see “Unloading the Paper from the Printer” on page 3-19.

Unloading the Supply and Takeup

1. Select “Unload Paper” from the main menu on the OC P.

2. Select “Unload Supply and T akeup” from the main menu on the OCP.

3. Select “Unload Supply and Takeup NOW?” The printer enters its unload paper sequence. When the unload paper

sequence is complete, the OCP returns to the main menu.

4. Select “Exit” to return to the OCP display. You will be prompted to load another roll of paper into the printer.

Unloading the Takeup and Rethread

1. Select “Unload Paper” from the main menu on the OC P.

2. Select “Unload Supply and Rethread” from the main menu on the OCP.

3. Select “Unload Supply and Rethread NOW?” The printer enters its unload paper sequence and you will be prom pt ed to

recinch the takeup cassette. When the unload paper sequence is complete, the OCP returns to the main menu.

4. Select “Exit” to return to the OCP display.

Operating Procedures

3-24 September 2000

Shut down and Restart

Shutdown

1. Select “Shutdown” from the main menu on the OCP.

2. Select “Shutdown NOW?” This causes the printer to shut down operations and enter the standby mode.

Restart

1. Select “Restart” from the main menu on the OCP.

2. Select “Restart NOW?” This causes the printer to immediately shut down operations and reboot.

NOTE: This shutdown is not a soft shutdown and does not save the parameter

settings that have been made since the previous startup. Also, using this feature may cause a black line on the paper in the shoe.

Selecting a Loading Option

The optional paper loading feature, available on the OCP’s main menu, allows you to choose a loading option depending on your needs. The option you choose determines how much paper is used during the load and whether or not the first images from the shoe have cut or order punches.

NOTE: Do not use this feature if you are using a digital printer paper saver. The four load options are:

• 1-Step Normal (factory default)—The first image exposure will be made on

the paper that was stored before the paper punch when the takeup cassette was loaded. All images have the appropriate cut and order punches.

• 1-Step Save—Since the paper in the shoe is still unexposed, it is used for the

first image exposure. However, since the paper i s threaded through the printer during loading, the images on the first exposure are not individually punched.

• 2-Step Dark—the room is completely dark while the paper is being cinched

onto the takeup cassette. When loading, the paper is only partially advanced through the printer. You must then expose some images and when prompted, cinch the paper to the takeup cassette in the dark. The first exposure may or may not be punched, depending on whether you loaded a new roll of paper or are rethreading an existing roll. This option provides the least amount of waste.

• 2-Step Light—the room is light while the paper is being cinched onto the

takeup cassette. When loading, the paper is only partially advanced through the printer. You must then expose some images and when prompted, cinch the paper to the takeup cassette in the light. The first exposure may or may not be punched, depending on whether you loaded a new roll of paper or are rethreading an existing roll.

Operating Procedures

September 2000 3-25

Paper Loading Options

NOTE: For options in which the first exposure is not individually punched, the first

exposure will use 33 inches of paper. To minimize paper waste, the size of the images for the first exposure should total 33 inches whenever possible.

Selecting the Paper Load Option

1. Select “Setup” from the main menu on the OCP .

2. Select “Printer”.

3. Select “Paper Load”.

4. Use the Up and Do wn Arrows to select the desired paper load option.

5. Press Select to select/set the new value.

6. Select “Exit” to return to the previous menu on the OCP.

2-Step Paper Loading

The 2-step paper loading process is used when you choose the “2-Step Dark” or “2-Step Light” option for paper loading. This process minimizes paper waste by

printing on the paper before the paper is threaded to the takeup area and you cinch it onto the takeup cassette.

The 2-step loading process is different than the 1-step loading process that is used for loading paper under “1-Step Normal” or “1-Step Save” conditions. When you choose “1-Step Light” or “1-Step Save”, the paper is threaded through the shoe and cinched onto the takeup cassette before images are printed.

Load Op tion

Lead Edge P aper

Waste

Paper Punches

1-Step Normal

(factory default)

108 inches at all images

1-Step Save 62 inches at all images after the

first exposure

2-Step Dark

(new load)

35 inches at all images

2-Step Dark

(rethread)

18 inches at all images after the

first exposure

2-Step Light

(new load)

47 inches at all images

2-Step Light

(rethread)

47 inches at all images after the

first exposure

Operating Procedures

3-26 September 2000

Changing the Paper Loading Option

When using the Paper Loading Feature, you should select the paper load option before you load paper into the printer. However, you can change the paper load option at any time. If you change the loading option:

• before selecting “Unload Takeup and Rethread” from the main menu on the

OCP, the paper will follow the rethreading procedure for the loading option that you selected.

• after the paper is loaded but before the first exposure is made, the paper

loading process will not be affected. If you are using the “2-Step Dark” option and the paper is not cinched, you will still be prompted to “go dark” when it is time to cinch the paper.

When you change the paper loading option from “1-Step Normal” or “1-Step Save” or “2-Step Dark” or “2-Step Light”, the printer will print the first exposure on the paper that is already positioned i n the shoe. Similarly , when you change the paper loading option from “1-Step Subdued”, “2-Step Dark” or “2-Step Light” to “1-Step Light”, the first exposure will not be made on the paper in the shoe and all images will be punched appropriately.

Additional Paper Loss

(For 1-Step Save and 2-Step Rethread Paper Loading Only)

Only one exposure is made on the paper that is in the shoe after loading. Some paper may be wasted if the total size of the images on the first exposure does not fully use the paper in the shoe (33 inches). If “Automatic Roll ID” is enabled, the first image on the roll (for the Roll ID) is 6.5 inches long. This leaves 22.5 inches available for additional images.

If the first image for the second exposure is less than 12.5 inches,12 inches of paper between the first and second exposure may be wasted.

If the printer is reinitialized before the first exposure, additional paper is advanced and all images are individually punched.

Changing the Length of Paper Remaining on the Supply Roll

The value displayed is the length of paper that is left on the supply roll or in the takeup cassette. This number should be edited when a new or partially used paper roll is installed in the printer. You will normally receive a prompt to enter this number when a new roll is being loaded into the printer. The value should only need to be modified here if there is a need to change the number. The range for paper is 0 to 999.

1. Select “Setup” from the main menu on the OCP .

2. Select “Paper”.

3. Select “Supply Length”.

4. Select “Takeup Length”.

5. Use the Up and Do wn Arrows to select a new length for the paper.

6. Press Select to select/set the new value.

7. Select “Exit” to return to the previous menu on the OCP.

Operating Procedures

September 2000 3-27

Setting the Length of the Paper Trailer

This value determines the amount of unexposed paper to be added to the trail edge of the paper wound into the takeup cassette when you send an “Unload Takeup and Rethread” command.

1. Select “Setup” from the main menu on the OCP .

2. Select “Printer”.

3. Select “Trailer”.

4. Use the Up and Down Arrows to select a new trailer length (from 0 to 3000 pixels).

5. Press Select to select/set the new value.

6. Select “Exit” to return to the previous menu on the OCP.

Settin g th e Pu nc he s

The printer has two paper punches, the back paper punch (closest to the back of the printer) and the front paper punch (closest to the front of the printer). The f ront paper punch can be adjusted to accommodate the width of the paper.

The printer is capable of three types of paper punches: Cut Punc h—occurs automatically between each print. This punch can be made

by either the back or front paper punch. Order Pu nch —controlled by a command that is sent from the host computer. This

punch can be made by either the back or front paper punch.

Operating Procedures

3-28 September 2000

Gutter Punch—controlled by a command sent from the host computer. See

“Changing the Gutter Width” on page 3-35. This punch is on the same side as the cut punch and is 0.25 to 1.0 in. inside of the image (depending on the value of the gutter width).

NOTE: All three types of paper punches are made at the trail edges of the print.

Determining the Location of the Cut and Order Punches

1. Select “Setup” from the main menu on the OCP .

2. Select “Printer”.

3. Select “Cut Punches” or “Order Punches”.

4. Select “<>Punch Position”.

5. Select “front” or “back”.

6. Select “<> Punch Enabled”.

Cut and Order Punc hes on Same Side of t he P a per

Gutter Punches With Cut and Order Punches on Opposite Sides of the Paper

Cut and Order Punches on Opposite Sides of the Paper

gutter width 0.25 in.

0.25 in.

cut punches

order punch

white

0.25 in. white

front of the printer

cut punches

order punch

gutter punches

cut punc hes

order punch

outline of paper outline of image

Operating Procedures

September 2000 3-29

Using the Automatic Roll ID

The printer has the ability to automatically print a roll identification (roll ID) at the beginning of each roll.

When this feature is enabled, the roll id will be printed every time paper is loaded into the printer and every time the paper is rethreaded (for example: when “Unload Takeup and Rethread” is selected).

The roll ID includes the date, time, and roll ID number. The date and time are the date and time that the roll of paper was loaded. The roll ID is a three digit number. This number will automatically increment each time a new roll is loaded. During loading, this number will be displayed on the OCP. The operator can change the number or accept the incremented number.

If the printer runs out of paper while printing a job, an asterisk (*) will be printed after the roll ID on the following roll to indicate that the first print(s) on this roll of paper belong with the print(s) of the last job that was printed on the previous roll of paper.

1. Select “Setup” from the main menu on the OCP .

2. Select “Printer”.

3. Select “More”.

4. Select “Roll ID”.

5. Select “Printer ID”. The printer ID will be printed with each roll ID and will not change.

6. Select “Roll ID Enabled” and toggle to:

• “Yes” if you want a roll ID to be printed at the beginning of each roll

• “No” to not print a roll ID.

Using Page St arts

The v alue for “Page Starts” indicates the number of pixels between the back wall of the printer and the edge of the image. For example, when the printer begins to print, it moves the print head to the back wall of the printer and then advances it toward the front of the printer by the number of pixels specified in the “page starts” parameter (value).

The “page starts” value is set so that the edge of the image closest to the back of the printer will print off of the paper and will then be borderless on the back edge of the print.

NOTE: If the image size is wider than the paper, the front edge of the image will

also be borderless.

Operating Procedures

3-30 September 2000

Setting the Page Starts Value

1. Select “Setup” from the main menu on the OCP .

2. Select “Printer”.

3. Select “Page Starts”.

4. Select the Page Start you want to modify.

5. Use the Up and Down Arrows to select a new Page Start value.

6. Press Select to select the new value.

7. Select “Exit” to return to the previous menu on the OCP.

Producing Borderless Prints

To achieve borderless prints on both the front and back edges of the paper, you must set the Page Starts value to adjust the location of the image so that both edges of the image will print off of the paper.

NOTE: The image width must be at least 76 pixels wider than the width of the paper

to ensure a borderless print. For example:

If white borders are present on either the front or back edge of the print:

1. Measure the white border at both the lead (distance A) and the trail edge (distance B) and determine its average width.

2. Convert the average width of the white border to a pixel value.

Paper Size Image Width in Pixels

10 inch 2576 11 inch 2826 12 inch 3076 20 inch 5076

A4 3000

outline of the paper outline of the image

back edge

page start

front edge

Operating Procedures

September 2000 3-31

3. Adjust the page starts value to the calculated pixel value. If the white border is on the:

• back edge—reduce the page start value by the pixel value

• front edge—increase the page start value by the pixel value

IMPORTANT: The page start value for each paper width is different.

Resetting the Defaults

Resetting the Parameters

This procedure resets the parameters of the printer to the factory setup (default) values. To indicate that the values have been reset to the factory setup values, the word “done” is displayed in parenthesis after “Reset Param e ters To Fa c tory” on the menu.

NOTE: Diagnostic parameters are not reset by this action.

1. Select “Setup” from the main menu on the OCP .

2. Select “Defaults”.

3. Select “Reset Parameters to Factory”.

4. Select “Exit” to return to the previous menu on the OCP.

Resetting the Printing LUTs

This procedure resets the Printing LUTs stored in nvram to the factory setup (default) values. To indicate that the values have been reset to the factory setup values, the word “done” is displayed in parenthesis after “Reset Printing LUTs To Factory” on the menu .

1. Select “Setup” from the main menu on the OCP .

2. Select “Defaults”.

3. Select “Reset Printing LUTs to Factory”.

4. Select “Exit” to return to the previous menu on the OCP.

cut edge

distance A

distance B

Operating Procedures

3-32 September 2000

Resetting the Copyright Detection LUTs

This procedure resets the Copyright Detection LUTs stored in nvram to the factory setup (default) values. To indicate that the values have been reset to the factory setup values, the word “done” is displayed in parenthesis after “Reset Copyright LUTs To Factory” on the menu.

1. Select “Setup” from the main menu on the OCP .

2. Select “Defaults”.

3. Select “Reset Copyright LUTs to Factory”.

4. Select “Exit” to return to the previous menu on the OCP.

Selecting th e SCSI Ports

1. Select “Setup” from the main menu on the OCP .

2. Select “Ports”.

3. Select “SCSI”.

4. Select “SCSI Target ID”.

5. Use the Up and Down Arrows to select a new SCSI ID. Valid SCSI IDs are 0, 1, 2, 3, 4, 5, 6, 7.

NOTE: Make sure the number you select for the SCSI ID has not been assigned

to another device.

6. Press Select to select/set the new value.

7. Select “Exit” to return to the previous menu on the OCP.

Setting the Target Pad Reads

1. Select “Setup” from the main menu on the OCP .

2. Select “Ports”.

3. Select “SCSI”.

4. Select “Target Pad Reads”.

5. Use the Up and Down Arrows to select “Yes” or “No” to indicate whether or not the SCSI device driver will pad initiator read requests with zeros to the requested length or simply terminate the SCSI read transaction when it has sent only the data it has to send.

6. Press Select to select/set the new value.

7. Select “Exit” to return to the previous menu on the OCP.

Operating Procedures

September 2000 3-33

Selecting A Modem

Resetting the Modem Port

1. Select “Setup” from the main menu on the OCP .

2. Select “Ports”.

3. Select “Modem (Diag)”.

4. Select “Reset Port”.

5. Select “Reset Modem P ort Now”. NOTE: This causes the modem port to be set to its original factory setting.

6. Select “Exit” to return to the previous menu on the OCP.

Checking the Modem Presence

NOTE: This causes the printer to query the modem port for the presence of a

modem.

1. Select “Setup” from the main menu on the OCP .

2. Select “Ports”.

3. Select “Modem (Diag)”.

4. Select “Check Presence”.

5. Select “Check Mod em Pres ence Now ”.

6. Select “Exit” to return to the previous menu on the OCP.

Setting the Time and Date

Settin g the Current Time

1. Select “Setup” from the main menu on the OCP .

2. Select “Time”.

3. Select “Current Time”.

4. Use the Up and Down Arrows to select a new time.

5. Press Select to select/set the new value.

6. Select “Exit” to return to the previous menu on the OCP.

Setting the Current Date

1. Select “Setup” from the main menu on the OCP .

2. Select “Time”.

3. Select “Current Date”.

4. Use the Up and Down Arrows to select a new date.

5. Press Select to select/set the new value.

6. Select “Exit” to return to the previous menu on the OCP.

Operating Procedures

3-34 September 2000

Setting the Current Day

1. Select “Setup” from the main menu on the OCP .

2. Select “Time”.

3. Select “Day”.

4. Use the Up and Down Arrows to select a new day.

5. Press Select to select/set the new value.

6. Select “Exit” to return to the previous menu on the OCP.

Setting the Amount of Space Between Images

The Page Spacing feature allows you to determine the amount of white space the printer adds between the images. Having this space between the images maximizes the image area of each print by centering the cut and order punches (that will be r emoved late r by a cut t er ) in t h is spac e.

1. Select “Setup” from the main menu on the OCP .

2. Select “Printer”.

3. Select “Page S pacing”.

4. Select “Page S pacing Enabled”.

5. Use the Up and Do wn Arrows to select either “On”, “Off” or “Host Select”.

6. Press Select to select/set the new value.

7. Select “Page Spacing (pixels)”.

8. Use the Up and Do wn Arrows to select the valu e for number o f pixels tha t you would like for the width of the space between the images.

NOTE: This value must be a multiple of 8 between 8 and 248.

9. Press Select to select/set the new value.

10. Select “Exit” to return to the previous menu on the OCP. NOTE: Another way to maximize the image area of each print is to overfill

(enlarge) the images through the host software before sending them to the printer.

Host Select On Off

The amount of space between the images is determined by the input from the host.

If the host does not specify a value for page spacing, space is not inserted between the images.

The Page Spacing feature is on and the amount of space between the images is determined by the value specified in the

“Page Spacing (pixels)”

field. If the host specifies a

value, this value is used in place of the value specified in the

“Page Spacing (pixels)”

field.

The Page Spacing feature is off.

Space is not inserted between the images.

Page spacing information from the host is not used by the printer.

Operating Procedures

September 2000 3-35

Chang ing the Units o f Measurement for Paper Sizes

1. Select “Setup” from the main menu on the OCP .

2. Select “Printer”.

3. Select “More”.

4. Select “Units”.

5. Select “Units” again.

6. Use the Up and Down Arrows to select either “English” or “Metric”.

7. Press Select to select/set the new value.

8. Select “Exit” to return to the previous menu on the OCP.

Chang ing the Gutter Width

This feature allows you to change the location of the gutter punch that is s ent by a command from the host computer. The gutter punch is made in the trail edge of the image. See “Setting the Punches” on page 3-27.

1. Select “Setup” from the main menu on the OCP .

2. Select “Printer”.

3. Select “More”.

4. Select “More”.

5. Select “Gutter: # ”.

6. Use the Up and Down Arrows to select th e valu e f or num ber of pixel s that you would like the gutter width to be.

NOTE: This value must be between 62 and 250.

7. Press Select to select/set the new value.

8. Select “Exit” to return to the previous menu on the OCP.

Accessing the Software Version Number

1. Select “Setup” from the main menu on the OCP .

2. Select “Printer”.

3. Select “More”.

4. Select “Version” to view the version number for the FEE, PEC and OPC circuit boards.

5. Select “Exit” to return to the previous menu on the OCP.

Operating Procedures

3-36 September 2000

Setting the Copyright Detection Feature

The Copyright Detection feature is designed to protect the copyrighted images of professional photographers. This feature is applied to copyrighted images to prevent images from being duplicated.

1. Select “Setup” from the main menu on the OCP .

2. Select “Printer”.

3. Select “Copyright Detection”.

4. Use the Up and Down Arrows to select “Always On”, “Always Off” or “Host Select”.

5. Press Select to select/set the setting for the new option.

6. Select “Exit” to return to the previous menu on the OCP.

Host Select Always On Always Off

Copyright Detection can be enabled or disabled by the host on a print by print basis for each image that is downloaded to the printer.

Operating Procedures

September 2000 3-37

Handling and Storing the Paper

Follow the instructions included with the paper for storing and handling the paper properly.

IMPORTANT: Avoid storing paper in low humidity conditions.

Storing Paper by Using the Soft Shutdown Feature

The Soft Shutdown feature (see “Soft Shutdown” on page 2-8) causes the rollers to automatically reverse to rewind the lead edge of the paper to the first metering roller during the soft shutdown process.

About Printing

• A print job is not printed until it is completely downloaded to the printer.

• Print jobs are printed in the order they are received.

• If multiple copies of a print job are requested, they are positioned next to each

other down the length of the roll, regardless of the width of the image.

• It takes the same amount of time to print (expose the paper) a length of 6.5

inches as it does to print 33 inches.

Image Size

The minimum image length is 6.5 inches (1625 pixels). White space will automatically be added to images smaller than 6.5 inches to increase the image size to this minimum.

The maximum image length is approximately 33 inches (8248 pixels).

Buffere d an d Unb u ffe re d Jo bs (or Def er red and Immediate)

Jobs can be stored in memory when downloaded from the host until enough jobs are downloaded to maximize the printing that occurs during the print cycle.

Most host applications have an option to indicate whether to print the job as soon as it completes downloading to the printer or to wait until the printer has a full buffer to print.

If the print job is sent down to the printer with the Unbuffered/Immediate option, the job will be printed as soon as it completes downloading to the printer. Regardless of the number of (or size of) the jobs in the printer waiting to print, jobs sent down with this option will be printed separately.

Operating Procedures

3-38 September 2000

In the printer , t he paper is punched before the print job is printed. Since the punch is upstream of the printing, the first job of the next print cycle may be punched when positioning the paper for the current print cycle (to reduce waste). If the print job is sent down to the printer with the Buffered/Deferred option, this indicates to the printer to wait until it has a full buffer before printing. A full buffer is 26.5 to 33 inches. A print job sent with this option w ill be print ed when:

• the next print job received will not fit within the full buffer length

• the next print job received is requested to be printed unbuffered/immediate

(the job received this way is printed by itself)

• the buffer is forced to be printed (see below)

• the buffer is full and the next print job has started to be downloaded to the

printer

NOTE: If your host application needs to wait until a print job has been completely

downloaded to the printer before it can begin processing the next print job, this option should not be used with larger widt h p aper . It will slow down t he productivity of your system.

To print deferr ed or buffered jobs:

“Pages Deferred” displays on the OCP and a number other than zero displays in the Pages Waiting field when one or more jobs are waiting to be printed.

1. Press On/Off Line to take the printer offline.

2. Press Menu.

3. Press Start to print the jobs.

Host Software Functio n s Supported By the Printer

The printer supports the following functions that may be available through your host software. Check the documentation for your host software to see if these functions are available and how to activate them.

Bar Coding

The bar coding function can be used for order tracking, package cutting (for example type 208), etc.

Pixel Doubling

The pixel doubling function can be used to double the size of an image.

September 2000 4-1

4 Maintaining the Equipment

This chapter includes information you will need to maintain the KODAK PROFESSIONAL LED II Printer 20R. The topics are as follows:

Maintaining the Printer ........................... ......... ................... .......... ................... ...4-1

Daily Maintenance .......................................................................................4-1

Calibrat ing th e Prin ter ..... .......... ......... ................... .......... ................... ...4-1

Removing the Punch Chad ...................................................................4-2

Periodic Maintenance ..................................................................................4-3

Replacing the Air Filter .........................................................................4-3

Maintaining the Printer

Daily Maintenance

Calibrating the Printer

Calibrate the printer after every 8 to 10 hours of operation or when you change paper emulsions.

NOTE: If the environmental temperature changes more than 5

Fahrenheit

Celsius) s in c e the printer was las t c alib ra t ed , a cali b ra ti o n w ill be

necessary to maintain the image quality of the prints.

Follow the instructions for calibrating the printer (see “Calibrating the Printer” on pag e 2-2).

Maintaining the Equipment

4-2 September 2000

Removing the Punch Chad

Remove and dispose of the punch chad from the punch chad tray in the paper supply area every time you add a new roll of paper to the printer.

punch chad tray

Maintaining the Equipment

September 2000 4-3

Periodic Maintenance

Replacing the Air Fi lter

The air filter under the shoe should be replaced approximately every 3 months.

1. Open the front door of the printer.

2. Pull back the spring fingers.

3. Remove the air filter.

4. Install a new air filter. For parts ordering information, see “Supplies” on page A-1.

front door

shoe

air filter

spring finger

September 2000 5-1

5 Diagnostics and Troubleshooting

This chapter describes the error messages for the KODAK PROFESSIONAL LED II Printer 20R and offers information for troubleshooting. The information in this chapter includes:

Printer Error Messages ......................................................................................5-1

Manual or Automatic Reinitialization ...........................................................5-1

Printer Paper Path .......................................................................................5-2

Printer Error Messages ...............................................................................5-3

Miscellaneous Printer Error Messages ................................................. ..... .5-8

Clearing Pap er Jams ....................... ................... ......... ................... .......... ...5-9

Troubleshooting Observable Errors ..........................................................5-11

Additional Troubleshooting Tips for the Printer .........................................5-13

Calibration Troubleshooting .............................................................................5-14

Calibration Graph ...................................................... ....... .. ....... ..... ..... ......5-14

Numbered Error Messages .......................................................................5-14

Non-Numeric Error Messages ...................................................................5-21

Getting Additional Help ....................................................................................5-22

Printer Error Messages

The following messages appear on the printer’s OCP when an equipment problem occurs:

• Error Messages–indicate an error condition that needs to be corrected

or resolved before you can resume operating the equipment. (For example: “OUT OF PAPER”, “SUPPLY DOOR OPEN”) Some error conditions may be easily corrected and some may require the attention of a high level operator or even a service person.

• Miscellaneous Error Messages–indicates a problem with the printer has

occurred that may or may not require you to call your service person.

More than one problem can occur at a time, however, only the message for the first error will appear.

Manual or Automatic Reinitialization

The printer will reinitialize when you correct the problem that caused the error code and press the Start key on the OCP within 30 seconds after closing the printer door(s).

If you do not press the Start key within 30 seconds after closing the printer door(s), the error message will disappear and the printer will automatically reinitialize when you begin to print.

The reinitialization process includes:

• Mechanical Self Check—A self-check of all mechanical systems in the

printer occurs.

• Paper Check—A cut is made across the lead edge of the paper roll to ensure

a clean straight cut. The paper is then repositioned in the shoe.

Diagnostics and Troubleshooting

5-2 September 2000

Printer Paper Path

The paper path through the printer is illustrated below. Use this information when troubleshooting the printer.

WARNING: Do not touch the carriage. Use the translator knob to move the

carriage.

CAUTION: Do not use sharp objects on the shoe.

Rotate the flop preventer knob to move the flop preventer out of the way before moving the carriage with the translator knob.

takeup cassette

cassette

paper supply

flop preventer knob

metering roller

shoe exit roller

translat o r k no b

knife

shoe

shoe exit nip

EOL

(End of Line)

carriage

(Start of Line)

SOL

motor knob

shoe exit

rotor

tensio n

roller

roller kn ob

metering

takeup cassette

punch assembly

Diagnostics and Troubleshooting

September 2000 5-3

Printer Er ror Messages

If the error message continues to occur after implementing the possible solutions from the table below, call your service person.

Error Code

Error Message Possible Cause Possible Solution

1 not initial ized Attempting to perform a function

before the printer has initialized.

Reinitialize the printer.

2 initiali zing err Attempting to perform a function

during the initialization process.

Wait for initialization to complete and try the function again.

3 busy Attempting t o perform a function

while the printer is busy perfo rming another funct ion.

Wait for t he previous function to complete and try th e function again.

4 out of paper Paper cassette is empty and the

paper pa th sensors do not detect paper.

Load a full paper cassette into the printer.

5 end of roll at supply Printer has run out of p aper an d the

tail end of the paper has been rewound to the paper supply area.

Remove the tail end of the paper at the supply door and lo ad a ful l supply cassette into the printer.

6 paper already loaded “Load Paper” was selected when

paper was already loaded.

Solu t i on not required.

7 supply door open,

please close

The paper supp ly door was left open.

Close the paper supp ly door.

8 front door open, please

The front door was left open. Close the front door.

9 back door open, please

The back door was left open. Close the back door.

takeup door open, please close

The takeup door was left open. Close the takeup door.

12 motor busy A low level motor move command

was issued while the tim er motor was in use.

Wait for the mot o r m o ve to co m p le te or stop the motor and reissue the command.

13 motor setup invalid A low level motor move command

was issued while the tim er motor was in use.

Wait for the mot o r m o ve to co m p le te or stop the motor and reissue the command.

14 bad printer state The printer can not execute the

requested command.

Reinitialize the printer.

15 timers busy A low level motor move command

was issued while the tim er motor was in use.

Wait for the mot o r m o ve to co m p le te or stop the motor and reissue the command.

16 timer spuri ous interrupt

code

A spurious (false) timer interrupt has occurred.

No solution required.

17 command not

implemented

The function re quested is not supported in this software release.

No solution required.

Diagnostics and Troubleshooting

5-4 September 2000

18 unexpected OCP reply The 300 boar d sent an unexpected

message to the 200 board.

Call for serv ic e .

20 pec service mode The service swit ch for the 200

board is on, enabling on-board LEDs that can cause fogging.

Call for serv ic e .

21 opc service mode The service swit ch for the 300

board is on, enabling on-board LEDs that can cause fogging.

Call for serv ic e .

23 in error state A previous error has not been

cleared.

Reinitialize the printer.

24 middle of load At tempting to perform a function

while paper is being loaded.

Wait until paper loading is complete and perform the function again.

26 slack loop back door

open

The back slack loop door was left open.

Close the back slack loop door.

27 slack loop front door

open

The front slack loop door was left open

Close the front sheet slack loop door.

28 unit does not fit The sum of all the unit set up s since

the last print start exceeds 33 inches.

Begin printing.

30 unexpected knife

neither limit

Knife not detected at either end. Call for service.

operation fa il ed due to door open

The door was opened and closed and paper was fogged.

Reinitialize the printer.

need to cinch paper in takeup

The paper is not cinched correctly in the takeup cassette.

• Cinch the paper in the takeup cassette

• Check that the takeup cassette is installed correctly,

end of roll detected The supply paper cassette is

empty.

Remove the paper from the takeup cassette and inst al l a new r oll of pa per in the supply cassette.

printer needs to cinch takeup

The paper is not cinched correctly in the takeup cassette.

• Cinch the paper in the takeup cassette

• Check that the takeup cassette is installed correctly.

cinch cancell ed, paper not cinched

Paper loading was can celled after the prompt to cinch paper.

• Cinch the paper in the takeup cassette

• Check that the takeup cassette is installed correctly,

error occurred in sheet transport

An error occurr ed in t he sheet transport area.

Reinitialize the printer.

64 bad msg checksum A problem with a prom has

occurred.

Call for serv ic e .

Error Code

Error Message Possible Cause Possible Solution

Diagnostics and Troubleshooting

September 2000 5-5

66 paper jam in shoe Jam detect sensor detected

jammed paper at the shoe entrance.

• Remove jammed paper and un load the takeup cassette.

• If you are using a digit al printer paper saver and the paper jammed before it was cinched in the takeup cassette, wipe the p aper saver with a damp, cloth to remove dus t and static electricity .

• Reload the paper.

67 rotor not up to spee d An obstruction in t he shoe area

prevented the ro tor from achieving the correct sp eed in the expected amount of time.

Wait for at least 1 minute, then clear the obstruction in the shoe and confirm that all doors are closed.

68 xltr hard limi t detected Either the front or back hard limit

switch was actuat ed.

• Move the translat or off the front or back hard limit switch. Use the translator knob.

• Call for serv ic e .

69 unexpected xlator front

limit

The translat or fro nt limit swi tch was detected unexpectedly.

Confirm that all door s are closed and reinitialize the printer.

70 xlator front l imit not

detected

The translat or fro nt limit swi tch was not detected af ter moving translat or to the front of the pr int er.

Confirm that all door s are closed and reinitialize the printer.

71 unexpected xlator back

limit

The transl ator back limi t swi tch was detected unexpectedly.

Confirm that all door s are closed and reinitialize the printer.

72 xlator back l imit not

detected

The transl ator back limi t swi tch was not detected af ter moving translat or to the back of the printer.

Confirm that all door s are closed and reinitialize the printer.

74 paper present not

detected

Paper was detected at the 11- and 20-inch paper sensors but not at the 10-inch paper sensors.

Check that the paper is loaded and threaded proper ly.

75 unexpected 11 inch

paper

Paper was detected at the 11-inc h paper sensor but not at the 10- or 20-inch paper sensors.

Check that the paper is loaded and threaded proper ly.

76 1 1 inch paper not

detected

Paper was detected at the 10-inch paper, 20-inch paper, shoe entrance, and the knif e sensors but not at the 11-inch pape r sensor.

Check that the paper is loaded and threaded proper ly.

unexpected 20 inch paper

Paper was detected at the 20- inch paper sensor but not at the 10- or 1 1-inch paper sensor s.

Check that the paper is loaded and threaded proper ly.

79 unexpected paper at

shoe entr.

Paper was detected at the shoe entrance sensor but not at the paper widt h sensor.

Remove any paper from the shoe.

Error Code

Error Message Possible Cause Possible Solution

Diagnostics and Troubleshooting

5-6 September 2000

80 paper at shoe entr not

detected

During paper loading, the lead edge of the pape r was not det ect ed at the shoe entrance sensor within the expected amount of time.

Load the paper in le ss ti m e.

81 unexpected paper at

knife

• Paper jam occurred as paper was be ing rev ersed from the knife to the end of roll and paper was detected at t he knife instead of at the shoe entrance.

• Paper sensor at knife or shoe is not functio ning correctly.

Check that the paper is loaded and threaded proper ly. Check for a paper jam at the knife area.

82 paper at knif e not

detected

• Paper was not detect ed at th e knife when it should have been.

• Paper jam occurred .

• Paper sensor at knife or shoe is

not functio ning correctly.

Check that the paper is loaded and threaded proper ly. Check for a paper jam at the knife area.

85 slack loop err, takeup

paper cinched?

The printer was unab le t o takeup the slack loop bec ause the paper was not properly cinched.

Check that the paper is pr operly attached to the cardboard core in the takeup cassette.

86 slack loop high not

detected

Unable to detect slac k loop. Check that the paper is properly

attached to the cardboard core in the takeup cassette.

87 timeout waiting to cinch

takeup

The printer door was not closed within the normal amount of time.

Open the takeup door, atta ch the paper to the cardboard core in the takeup cassette and close the takeup door.

89 unexpected deflector

nip up not detecte d

The deflector nip up swi tch was detected after moving the deflector to the down position.

• Check for a paper jam at the sheet transport area.

• Reinitialize the printer.

90 knife front not det ected The fr ont switch for the knife was

not d etecte d af ter mo ving from front to back.

Check for a paper jam at the kni fe area.

91 deflector nip up not

detected

The deflector nip up switch was not detected after moving the deflector from the down position to the up position.

• Check for paper at the sheet transport area.

• Reinitialize the printer.

• Call for serv ic e .

92 knife back not detected Knifeback swit ch was not detected

after moving kni fe from front to back.

Check for a paper jam at the kni fe area.

93 translat or power fault

error

A power faul t w as detected by t h e translat or puck.

Close all doors and rei nit ialize the printer.

95 unexpected shoe exit

nip detected

The shoe exit nip made switch was detected after moving t he shoe exit nip to the nip unmade position.

Check for a paper jam in the shoe exit nip area.

Error Code

Error Message Possible Cause Possible Solution

Diagnostics and Troubleshooting

September 2000 5-7

96 shoe exit nip made not

detected

The shoe exit nip made switch was not detected af ter moving the shoe exit nip to the nip made posi tion.

Check for a paper jam in the shoe exit nip area.

97 unexpected deflector

nip made

The deflector nip made switch was detected after moving the deflector to the up position.

Check for a paper j am in the deflector nip area.

98 deflector nip made not

detected

The deflector nip made switch was not detected af ter moving the deflector to the up position.

Check for a paper j am in the deflector nip area.

99 timeout clearing data

patch

The rotor was not able to be properly st arted.

Call for serv ic e .

100 xlator start failed The translator failed to start. Call for service. 101 shoe exit nip start failed The shoe exit nip fail ed to start. Call for service. 102 deflector start failed The deflector failed to start. Call for service. 109 sheet xport ready

timeout

The sheet transport area remains busy or initializing process is taking longer than expected.

Call for serv ic e .

1 10 paper detected in

machine

Paper was detected i n the pr inter while attemptin g to load a new rol l of paper.

Remove all paper from the prin ter and reload the new roll of paper.

1 11 xlator home failed The translator could not find its

home position after several attempts.

Call for serv ic e .

1 12 invalid paper width

sensor coverage

The paper is not laying flat over the paper width sensors or the end of roll has been reached.

Open the supply door and move the paper to the correct position.

128 back checksum 0 ROM test failed at powerup. Reinitialize the pri nter and call for

service. 129 bad checksum 1 RAM test failed at powerup. Call for service. 130 rotor not stopping Rotor will not turn off. T urn off the pri nter and call for service. 131 xlator at both limits Both the front and back translator

soft limit swi tches are actuated.

Call for serv ic e .

132 knife at both limits Both the front and back knife limit

switches are actuated.

Call for serv ic e .

133 timeout sheet xport

The 300 b oard do es n ot re pl y to the 200 board within the expected amount of time.

Call for serv ic e .

134 duart self test fai led Duart test failed when the printer

was turned on.

Call for serv ic e .

192 – 219

Various software error messages.

A software problem has occurred. Shut down and restart the printer.

Call for serv ic e .

Error Code

Error Message Possible Cause Possible Solution

Diagnostics and Troubleshooting

5-8 September 2000

Miscellaneous Printer Error Messages

Miscellaneous error messages indicate that a problem with the printer has occurred that may or may not require you to call your service person.

Error Code

Error Message Possi ble Cause Possible S olution

256 door open, please close The paper supply door was left

open.

Close all doors.

257 machine control initialize

error

The printer did not initialize. Reinitialize the printer and call for

service.

258 machine control initialize

timeout

The printer did not initialize in time.

Reinitialize the printer and call for service.

259 machine control reply

timeout

A machine control communications error occurred.

Reinitialize the printer and call for service.

261 time out waiting t o feed

paper

• Paper did not feed in time during loading.

• Paper was loaded incor rectly .

• Reload the paper.

• Reinitialize the printer and call for

service.

262 bad communicat ions -

call service

A communications err or has occurred.

Reinitialize the printer and call for service.

263 DMA timeout Dat a being sent to the printhead

did not arrive in the spe cified amount of time.

Reinitialize the printer and call for service.

264 FIFO empty interrup t Data was sent to the pr inthead to o

quickly.

Reinitialize the printer and call for service.

265 machine control state

timeout

A message from machine control did not arrive in tim e.

Reinitialize the printer and call for service.

266 failure creating test

image

The test image could not be created.

Follow the instruct ions on the OCP.

267 paper/width mismatch,

end of roll

The end of the paper roll was detected

Load a new roll of paper.

Diagnostics and Troubleshooting

September 2000 5-9

Clearing Paper Jams

1. Open the paper supply door.

2. Cut the paper with a scissors or knife.

3. Open the takeup door.

4. If the paper has not already been cut at the takeup cassette area, cut the paper with a scissors in front of the takeup cassette.

5. Move the right paper punch away from the paper.

cut here

Diagnostics and Troubleshooting

5-10 September 2000

6. Pull the paper out of the printer from the paper supply area.

NOTE: Follow the instructions for clearing paper jams on the paper supply door

label.

CAUTION: Do not use sharp objects when clearing paper jams.

Do not leave small pieces of paper in the printer.

7. If necessary, wind the paper into the takeup cassette.

8. Reload the paper.

9. Close the paper supply door.

CAUTION: To avoid damage to the printer and the digital printer paper

saver, do not send a command that will cut the paper unless you have removed the digital printer paper saver or you are certain that it is on the takeup side of the knife.

Diagnostics and Troubleshooting

September 2000 5-11

Troubleshooting Observable Erro rs

Observation Pos s ible Cause Possible Solution

A print has a line on it. The circuit breaker was turned off

when paper was in the shoe.

• Do not turn off the circuit breaker when paper is in the sh oe.

• Do a shutdown pri or to turning off the circuit breaker.

The printer was disturbed or bumped during the prin t cycle.

Do not disturb or bump the pri nter during the print cycle .

The prints have a repeated unfocused pattern on the edges.

The roll of paper was dropped on its edge.

Load a new roll of paper.

The edges are out of focus.

The relative humidity level is too low for the paper t o be store d in the cassette for more than one day.

Increase the humidity level in the room or store the paper in a sealed plastic bag when it is not being used.

The prints have a light leak exposure on the m.

The opening for the control strip feed box is open.

Store and carry the cassette with the opening facing down.

The rotor is hi tt in g th e paper in the printer and causing noise.

The paper is not loaded correctly. Reload the paper.

The vacuum reduction insert is damaged and causing noise i n the printer.

• The vacuum reduction i nsert was not installed properly and has become damaged.

• A damaged vacuum reduction insert was inst alled.

Properly install an undamaged vacuum reduction insert.

The paper is being creased and crumpled when feeding into the printer.

The lead edge of the paper has not been squarely trimm ed and is being pulled at an angle or unevenly or it is bei ng loaded at an angle into the rollers.

1. Pull the paper out of the printer from the paper supply area.

2. Recut the lead edge of the paper squarely.

3. Reload the paper. Wait for a message and the push the paper evenly and slowly.

NOTE: If necessar y, remove the curl in the

paper by roll ing the paper on an empty core in the opposite direction of the curl.

The paper jams repeatedly.

Small strips or pie ces of paper are caught in the printer from the previous paper jam.

Remove small pieces of paper from the printer.

The splice tape was only installed on one side of the digital printer paper saver and the paper.

Apply splice tape to both sides of the paper and the digital printer paper saver. See “Attaching a Digital Paper Saver” on page 3-10.

The prints have not been cut correctl y by your cutter.

• The cutter may not be set correctly.

• The punch marks line up with the ends of the image.

• Readjust the cut ter.

• Check the positi on of t he paper punch.

Diagnostics and Troubleshooting

5-12 September 2000

The boarders on t he print s are not the right siz e.

The host software’s image positioning is not correct.

Refer to the instructions for image positioning in the manual for the host software.

The page start parameter may be incorrect.

See “Using Page Starts” on page 3-29.

The edge(s) of the prints are damaged and the image is skewed.

• The paper is not loaded cor rectly in the paper casset te.

• The paper supply cassette clamp is not secured cor rectly .

• The paper supply cassette was not aligned with the pin when installed on the shelf.

• The paper supply cassette was not picked up or carr ied c orrect ly and the paper has “telescoped”.

• Paper was not straight when it was fed into the printer.

• The Punch assembly is not adjusted correc tl y.

• Paper was not fed correctly into the punch slots.

1. Reload the paper in the paper supply cassette.

2. Position the paper suppl y cassette on the pin of the shelf.

3. Close the clamp to lock the paper supply cassette in to po s it io n .

NOTE: Always carr y the paper cassette with

two hands to prevent the paper from sliding to one end or “telescoping”.

4. When loading paper into the printer:

• cut the corners of the lead edges of the

paper at a 45

angle

• wait for a message to feed

• push the paper slowly into the printer’s

rollers, keeping the paper taut between the cassette and t he rol lers.

NOTE: Push the paper evenly so that the

paper remains flat and does not buckle and do not push the paper t oo hard against the paper alignment guide.

The edge of the paper i s damaged in the takeup area.

• The paper was not straight when cinched.

• The paper was not centered when cinched.

• The bearings on the ta keup cassette were not seated correctly when the takeup cassette was placed on the arms.

Make sure that the takeup cassette is seated correctly on the arms and can move up and down a few degrees when you push on the top of it.

The text on the paper has flare.

• The text density is too hi gh.

• The processor is not in control.

• The printer is not calibrated

correctly.

• Calibrate the printer.

• Download the latest calibration software

from Kodak’s Web site and then calibrate the printer.

The host does not recognize the printer

An error was made during the power up sequence.

1. Turn off the host computer.

2. Turn off the printer.

3. Power up the printer and wait for it to initialize.

4. Power up the host computer.

The SCSI IDs are differen t. 1. Change the SCSI ID through the OCP.

2. Turn off the host computer.

3. Turn off the printer.

4. Power up the printer and wait for it to initialize.

5. Power up the host computer.

Observation Pos s ible Cause Possible Solution

Diagnostics and Troubleshooting

September 2000 5-13

Additional Troubleshooting Tips for the Printer

• Be careful to correctly load, seat, and thread the paper into the paper

cassettes.

• Be careful to correctly close all doors prior to printing. Doors ajar or interlock

switches that are not closed will prevent the printer from printing.

• Be sure to follow the proper instructions when installing the digital printer

paper saver.

• Before connecting or disconnecting the SCSI cable or terminator, turn off the

power for the printer and the host computer. Also, if you replace the SCSI cable, remove the Ferrite bead from the existing SCSI cable and install it on the new SCSI cable.

The supply or takeup door will not close.

The latch on the door was pushed in (flush with the door) when the door was closed with too much force.

Pull the latch back to it s normal position with scissors and cl ose the door with a normal amount of force.

Observation Pos s ible Cause Possible Solution

latch

Diagnostics and Troubleshooting

5-14 September 2000

Calibration Troubleshooting

This section describes the problems that you may occasionally have when using the KODAK Device Calibration Software or the Calibration Software for the KODAK PROFESSIONAL LED II Printer. It also identifies the probable causes for these problems and provides solutions for correcting these problems.

Calibr at io n Gr ap h

The graph below is an indication that the calibration performed was out of tolerance.

This may be result from invalid densitometer readings. It is necessary to perform another calibration cycle if you see a graph that looks like the one above.

Numbered Error Messages

Error Code

Error Code /Status

Message

Possible Cause/Subsystem Possible Solution

1 The fo llo wing file is

locked:_filename_.

The system is trying to access a file that is currentl y in use.

Close any other applicat ions that may be accessing the file.

2 The fo llo wing file is

protected:_filename_.

The system is trying to access a file that is protected.

Change the protections on the file to grant access to the user.

3 The following file was not

found:_filename_.

The system was trying to access a file that it could not find.

Verify th at the filename on one of the configur ation dialog windows is correct.

4 Error:_oserror_occurred

during operat ion:_operation_ on file:_filename_.

An operating system er ror occurred.

• Rerun the application.

• Reboot the operating system

5 The fo llo wing file is in an

incorre c t fo rma t:_filename_.

The file does not conform to t he application specification.

Verify the file format.

Diagnostics and Troubleshooting

September 2000 5-15

6 The following file already

exists:_filename_.

The system is trying to save to a file that already exists.

• Delete the existing file.

• Change the filename.

7 There is not enough sp ace to

create:_filename_.

The system is tryi ng to save a file but there is not enough disk space.

Remove any unnecessary files to increase free disk space.

8 There are too many files to

open _filename_.

Too many files open. Close som e fi les and or

applications.

9 You do not have permission

to open file _filename_.

The file permission i s invalid. Rerun the application.

10 Error copying print LUT to

DP2 folder (can’t open _filename_.

Folder doesn’t exist or is readonly.

Modify protection on folder.

1 1 Error cr eating DP2 LUT

folder

A folder of the same name may exist.

Change the selected fo lder name.

101 No response from

device:_devicename_.

The device is not responding to the system.

Ver ify that the device i s connected and on-line.

102 Device not

found:_devicename_.

The system was trying to access a device that it could not fi nd.

Ver ify that the dev ice name on one of the configurati on dialog windows is correct.

103 The following device is

indicating it is not ready:_devicename_.

The device is not ready. Wait several minutes and try the

activity again.

104 The following device is

busy:_devicename_.

The device is busy. Wait several minutes and try the

activity again.

105 The following device is not a

TTY p ort:_devicename_.

The port name in the configuration file does not ref er to a valid serial port.

Change the port name in the configuration file to a valid serial port.

106 The following device is

closed:_devicename_.

The serial port closed during system readin g.

• Ver if y that no other application is accessing the port.

• Restart the application.

107 No data on

device:_devicename_.

No data is available for the system to read data on th e seri al port.

• Verify that the densitometer is connected correctly .

• Restart the application.

108 Error:_oserror_occurred

during operat ion: _operation_ on device:

_devicename_.

An operating system er ror occurred.

• Rerun the application.

• Reboot the operating system

• If problem continues, call for

service.

109 Invalid De vice ID:

_devicename_.

Created a new device with an incorrect device ID.

• Edit th e d e v ice ID to reflect the correct device ID.

110 Unable to perform operation:

_operation_ Status Message:_statmsg_ Error Message:_errmsg_.

An unknown device error occurred.

Use the information in the status message and error mess age to resolve the device err or.

Error Code

Error Code /Status

Message

Possible Cause/Subsystem Possible Solution

Diagnostics and Troubleshooting

5-16 September 2000

111 There is insufficient memory

for the requested operation on dev ice:_devicename_.

The application does not have enough memory to complete the operation.

Close the other applications and unnecessary windows.

1 12 A communications time- out

occurred duri ng operation on device:_devicename_.

The connection between the printer and host computer was lost.

Check that all of the cables are properly connect ed.

113 A device driver for the

following devi ce could no t be found:_devicename_.

The application could not find the necessary device sof tware to communicate with the printer.

Make sure that the Calibration Application and ASPI SCSI device driver are installed correctly.

1 14 An error occurred during

comm unications to the follo w ing dev i c e:

_devicename_.

• The cable between the printer and the host computer is worn.

• One or more of the connections between the printer and the host computer has malfunctione d.

• Check that all of the cables are properly connect ed.

• Check the cables and connections bet ween the pri nter and the host computer for wear and if necessary, replace them.

115 An operation error occurred

during communications to the following device:_

devicename_.

• The cable between the printer and the host computer is worn.

• One or more of the connections between the printer and the host computer has malfunctione d.

• Check that all of the cables are properly connect ed.

• Check the cables and connections bet ween the pri nter and the host computer for wear and if necessary, replace them.

116 A software warn ing has been

issued by the foll owing device: _devicename_ Error Message: _errmsg_

A software error has occur red on the printer.

Resolve printer err or condition.

117 A software error has been

detected by the following device: _devicename_ Error Message: _errmsg_

An error has occurred on the printer.

Resolve printer err or condition.

118 A SCSI ID for the following

device was not found: _devicename_.

SCSI driver not found. Reinstall SCSI driver on host

computer.

119 The wrong SCSI ID was

specified for the following device: _devicename_.

SCSI ID is incorrect. Set Target SCSI ID to printer SCSI

ID.

120 This devi ce has been setup

for the wrong model of printer: _devicename_.

Device chosen has not been found.

Ver if y device chosen matches the printer model.

121 Unable to read ST A TUS fr om

device: _devicename_.

Unable to see the printer. Check SCSI cable connections.

122 The selected LUT contains

data that exceeds the limits of this printer.

Trying to send a 12-bit LUT to a 10-bit printer.

Select a 10-bit LUT file.

201 An error occurred while

trying to all oc a te m e mo ry.

The system is trying to allocate memory, however, no memory is available.

Close any unnecessary applications.

Error Code

Error Code /Status

Message

Possible Cause/Subsystem Possible Solution

Diagnostics and Troubleshooting

September 2000 5-17

202 The following parameter is

invalid:_parametername:

_parametervalue_.

An internal er ror occur red wi th t he software.

• Restart the application.

• If problem continues, call for

service.

203 The funct ion is not suppor ted

by the class.

An internal er ror occur red wi th t he software.

• Restart the application.

• If problem continues, call for

service.

204 This functi on has not been

implemented.

An internal er ror occur red wi th t he software.

• Restart the application.

• If problem continues, call for

service.

205 Must enter the following

field:_field_.

The operator left a blank configuration fi eld.

Enter information in the blank configuration field.

301 The following key was not

found _key_.

• An internal error occurred with the software.

• One of the files was edited manually and a key was changed.

• Restart the application.

• Restore the key to its previous

value.

• If problem continues, call for service.

302 The following grouper was

not found:_grouper_.

• An internal error occurred with the software.

• One of the files was edited manually and a grouper was changed.

• Restart the application.

• Restore the grouper to its

previous value.

• If problem continues, call for service.

303 The call depends on a

current grouper, but the current gr ouper has not bee n set.

An internal er ror occur red wi th t he software.

• Restart the application.

• If problem continues, call for

service.

501 An error occurred while

applying the data.

601 A bad count was entered.

The expected count was:_count_.

• A file was edited manually and an incorrect number of rows was entered.

• An inte rn a l s of tw a re e rro r occurred.

• Manually enter the correct number of rows in the file.

• If problem continues, call for service.

602 An error occurred during the

calculation process.

An internal er ror occur red wi th t he software.

• Restart the application.

• If problem continues, call for

service.

701 Patch _patch_, column

_column_, value _value_ is beyond tolerance _tolerance_ for aim _aim_.

A density patch was out of tolerance.

Perform another calibration cycle.

702 Patch _patch_ has a spread

of _spread_ which is out of range _range_.

The spread between color s for a given density pa tch is out of tolerance.

Perform another calibration cycle.

703 CalToleranceFile can only be

initiali zed once.

An internal er ror occur red wi th t he software.

• Restart the application.

• If problem continues, call for

service.

Error Code

Error Code /Status

Message

Possible Cause/Subsystem Possible Solution

Diagnostics and Troubleshooting

5-18 September 2000

704 CalToleranceFile::

initializ e mus t b e called first.

An internal er ror occur red wi th t he software.

• Restart the application.

• If problem continues, call for

service.

801 Could not find row:_row_. An internal error occur red wi th t he

software.

• Restart the application.

• If problem continues, call for

service.

802 Could not find

column:_column_.

An internal er ror occur red wi th t he software.

• Restart the application.

• If problem continues, call for

service.

803 Could not find elem ent -

column:_column_. row:_row_.

An internal er ror occur red wi th t he software.

• Restart the application.

• If problem continues, call for

service.

804 Row value was not set

before using.

An internal er ror occur red wi th t he software.

• Restart the application.

• If problem continues, call for

service.

805 Column value was not set

before using.

An internal er ror occur red wi th t he software.

• Restart the application.

• If problem continues, call for

service.

806 Error deleting row:_row_. An internal er ror occurre d wit h t he

software.

• Restart the application.

• If problem continues, call for

service.

807 Element at row:_row_;

column:_col_ value:_val_ failed audit.

An input file had incor rectly formatted dat a in i t at the location indicated.

• Ver if y that you are using the correct file.

• Edit the file and correct the format.

910 Configuration file

field:_filename_is invalid. Calibration wi ll be cancelled.

The user manually edited a fi eld in a configurati on file and entered an incorrect value.

• Manually enter the correct value.

• Reinstall the application.

• If problem continues, call for

service.

911 Error_errcode_occurred.

Processing stopped.

An internal er ror occur red wi th t he software.

Restart the application.

919 Error occurr ed preparing to

handle exit from Kodak Calibration. Will not perform cleanup at exit.

An internal er ror occur red wi th t he software.

Restart the application.

921 Unable to retur n the pr inter

to its original state. Fix printer problem and recalibrate.

The application was trying to cancel but r eceiv ed a n err or when sending the original LUT back to the printer.

Printer is in an unknown state. Correct any printer problems and restart the appli cation.

922 There is already a printer

open. Please cl ose the open printer first.

User tried to open a printer when the printer was already open.

Close the open printer.

Error Code

Error Code /Status

Message

Possible Cause/Subsystem Possible Solution

Diagnostics and Troubleshooting

September 2000 5-19

923 An error occurred during the

loading of a printer. Please check to make sure the fi le chosen was of the correct type and/or format.

An error occurred durin g the loading of a printer.

Check that the file chosen was of the correct format or type.

924 No printer loa ded. The operator has not yet opened

a printer.

Open a printer.

941 The height and width values

do not agree with the size of the target file.

The specified size d oes not matc h the file size.

Enter the correct file size.

942 Unable to configure

densitometer. Densitometer configuration file may be corrupt or lost.

The file CalDevDensGen2.cfg is corrupt or lost.

Restart the application. If problem continues, cal l f or service.

1003 Unable to load defaul t

configuration file:_filename_.

The default configuration file was deleted or renamed or moved.

Restore the file manually or reinstall th e soft ware.

1004 Unable to set values

in new configuration file.

An internal er ror occur red wi th t he software.

Restart the application.

1005 Unable to save configurati on

file:_filename_.

The system is tryi ng to save a file but there is not enough disk space.

Remove any unnecessary files to increase free disk space.

1006 Configuratio n file field:_field_

is invalid.

The user manually edited a fi eld in a configurati on file and entered an incorrect value.

• Manually enter the correct value.

• Reinstall the application.

1007 Unable to remove

directory:_directory_.

User does not have update authority on the dire ctory.

Ver if y that the user has authority on the directory.

1101 Density DMIN/D MA X poin ts

are invalid.

Density point s are i nvalid. Reread density values on

densitometer or make a new calibration pri nt.

1102 Density data is not

monotonic increasing.

Density data is invalid. Reread density values on

densitometer or make a new calibration pri nt.

1103 Exceeded maxim um nu mber

of allowabl e data errors.

Density data is invalid. Reread density values on

densitometer or make a new calibration pri nt.

1104 Asymmetric Density

Groupings are invalid.

Density data is invalid. Reread density values on

densitometer or make a new calibration pri nt.

1201 Unknown response fr om

densitometer.

The application received an unknown response from the densitometer dur ing initialization.

Ver if y that the baud rate of the densitometer matc hes the applications configuration.

Error Code

Error Code /Status

Message

Possible Cause/Subsystem Possible Solution

Diagnostics and Troubleshooting

5-20 September 2000

1202 Error:_error_from

densitometer.

Unexpected error was returned from the densitometer.

Calibrate the densitometer . If the problem continues, check the manual for the densitometer.

1203 Error: Number of patches

seen by densitometer is incorrect.

Unable densities on densitometer. Tr y adjusting frame counts or

reread the density patches on the

densitometer. 1300 V alues have not been loaded Matrix file mi ssing. Create a new device. 1301 Data or Matrix files hav e no t

yet been loaded

Matrix file missing. Create a new device.

1302 Data cannot be saved, must

first apply the matrix

Matrix file missing. Create a new device.

Error Code

Error Code /Status

Message

Possible Cause/Subsystem Possible Solution

Diagnostics and Troubleshooting

September 2000 5-21

Non-Numeric Error Messages

Error Message Possible Cause/Subsystem Possible Solution

An underrun error occurred during communications to the following device.

• The cable between the printer and the host computer i s worn.

• One or more of the connections between the printer and the host computer has malfunctioned.

• Check that all of the cables are properly connected.

• Check the cables and connections between the printer and the host computer for wear and if necessary, replace them.

An UNKNOWN error occurred during communications to the following device .

An unknown error occur red i n the application.

• Restart t he calibration application.

• If the problem con ti nues, make

sure you have the Calibration Application and ASPI SCSI device driver installed correctly.

Device not found. The host computer attempted to

contact the printer at the specified SCSI ID but did not get a response.

• Make sure that the printer is turned on and is on-line.

• Make sure the Calibration Application and ASPI SCSI device driver are installed correctly.

Invalid Device ID. The host computer attempted to

contact the printer at the specified SCSI ID but did not get a response.

Make sure that the printer is turned on and is on-line

The following devic e is busy. The printer at the specified SCSI ID

is busy.

Check that all of the cables are properly connected.

The following device is closed. The connection between the printer

and host computer wa s lost.

Check that all of the cables are properly connected.

Diagnostics and Troubleshooting

5-22 September 2000

Getting Additional Help

Your Kodak Sales Representative is the best source for information about the KODAK PROFESSION AL LED II Printer 20R.

In addition, technical support is also available in the United States. Call Kodak’s Technical Assistance Center at 1-800-3Kodak3 from 8:00 a.m. to 11:00 p.m. Eastern Standard Time on regular business days.

Have your printer’s K-Number ready. The K-Number label is attached to the front of the printer, next to the operator control panel.

Help numbers for the Asia/Pacific and European regions are listed on the next page.

Asia/Pacific Region

European Region

Country Country Code Helpline Number

Australia 61 1800-034487 Hong Kong 85 2-5649387 Indonesia 62 21-430-4527 Japan 81 0120-451-881 Korea 82 02-708-5471-4 Malaysia 60 3-757-2722 New Zealand 60 0800500135 Philippines 63 2-816-67-18 Singapore 65 4769-688 Taiwan 88 6-2-893-8234 Thailand 66 2-271-3040-x396

Country Country Code Helpline Number

Belgium 32 02/2632400 Denmark 45 43/717111 Finland 358 90/87071 France 33 1/4989-0083 Germany 49 0711/406-5561 Italy 39 02/66028454 Netherlands 31 03405/99704 Norway 47 02/818181 Spain 34 91/6267100 Sweden 46 08/58023663 UK 44 044261122 Ext.44239

September 2000 A-1

Appendix A: Ordering Supplies

This appendix includes ordering information for Kodak accessories, supplies, paper, leaders and splice tape, and publications.

Accessories

Purchase these items through Kodak.

* Order through you Kodak Sales Representative

Supplies

Purchase these items through your dealer or distributor.

Item Qty/Size

Catalog

Number

X-RITE DTP—36 Densitometer 1 196–1119 US ROBOTICS-SPORTSTER 28.8 Modem 1 873–3743 10 - 20 Inch Paper Cassette 1 159–2971 10/11 Inch Paper Cassette 1 164–0978 10 - 20 Inch Take-up Cas set te 1 861-2079 10/11 Inch Take-up Cassette 1 871-1665 SCSI Interface Kit 1 *

Item Qty/Size

Catalog

Number

Printer Air Filter 1 833-3247

Ordering Supplies

A-2 September 2000

Standard (U.S.) Paper

Purchase these items through your Kodak representative.

* NOTE: 12 in. x 574 ft. paper is not supported.

Metric Paper

Purchase these items through your Kodak representative.

*Surface Types

F = smooth, glossy E = fine grained, lustre N = smooth, semi-matte

Item

Surface

Types*

Size

KODAK PROFESSION AL Dig ital Paper E, F, or N 10 in. x 262 ft. KODAK PROFESSION AL Dig ital Paper E, F, or N 10 in. x 574 ft. KODAK PROFESSIONAL Digital Paper E, F, or N 11 in. x 262 ft. KODAK PROFESSIONAL Digital Paper E, F, or N 11 in. x 574 ft. KODAK PROFESSION AL Dig ital Paper E, F, or N 12 in. x 262 ft.* KODAK PROFESSION AL Dig ital Paper E, F, or N 20 in. x 262 ft.

Item

Surface

Type*

Size

KODAK PROFESSION AL Dig ital Paper E, F, or N 25.4 cm x 80 m KODAK PROFESSIONAL Digital Paper E, F, or N 25.4 cm x 175 m KODAK PROFESSIO NAL Dig ital Paper E, F, or N 27.9 cm x 80 m KODAK PROFESSIONAL Digital Paper E, F, or N 27.9 cm x 175 m KODAK PROFESSIO NAL Dig ital Paper E, F, or N 29.7 cm x 80 m

(A4) KODAK PROFESSION AL Dig ital Paper E, F, or N 30.5 cm x 80 m KODAK PROFESSION AL Dig ital Paper E, F, or N 50.8 cm x 50 m KODAK PROFESSION AL Dig ital Paper E, F, or N 50.8 cm x 80 m

Ordering Supplies

September 2000 A-3

Leaders and Splice Tape

Purchase these items through the appropriate vendor.

* Call 1-800-572-3600 in the United States to order items through Liberty Photo Products.

Publications

Purchase these items through Kodak Parts Services at 1-800-431-7278.

Item Qty Vendor

Catalog

Number

KODAK 1-Inch Splice Tape 2 Kodak 168-1311 10-Inch Digital Printer Paper Saver 10 Liberty Photo

Products*

L-1210

11-Inch Digital Printer Paper Saver 10 Li berty Photo

Products*

L-1211

20-Inch Digital Printer Paper Saver 10 Liberty Photo

Products*

L-1220

Item Qty/Size

Part Number/

Catalog Number

Operator’s Guide for the: KODAK PROFESSIONAL LED II Printer 20R

1 Part No. 6B1625

Quick Reference Guide for the: KODAK PROFESSIONAL LED II Printer 20R

1 Part No. 6B1626

September 2000 B-1

Appendix B: Specifications

This appendix includes specifications and site requirements information for the printer.

Printer Specifications

Dimens ions and W eight

To move the printer through a 91 cm (36 in.) doorway, the following parts will be removed by a Kodak representative:

• front printer door

• rear printer door

• sheet transport module door

• operator control panel

To move the printer through a 71.2 cm (28 in.) doorway, the following parts will be removed by a Kodak representative (in addition to the above parts):

• enclosures

• covers

• subassemblies for the paper supply module

• knife and sheet transport module

Acoustic Specifications

NOTE: These specifications apply to the Kodak Professional LED II Printer 20R

only.

Width Length Weight

102 cm (40 in.) 149 cm (58.5 in.) 499 kg (1100 lbs)

517kg (1140 lbs)–with paper

Operator

Position

Sound Pressure

Level (L

)

Instantaneous

Peak >

130 dB(C)

Sound Power

Level (L

)

Standby 51.3dB(A) NA 66.1dB(A) Full Syst em

Operating

55.7dB(A) None 71.0dB(A)

Specifications

B-2 September 2000

Site Requirements

Operator and Service Access

When fully assembled the equipment requires a minimum of 91 cm (36 in.) on each side to allow sufficient access for normal operator maintenance and for service.

Floor Requirements

The equipment should be installed on a smooth, hard, and level floor surface. Carpet is not recommended.

The floor pitch should not exceed 1 inch in 5 feet.

minimum

.91 meters (36 in.)

minimum

.91 meters (36 in.)

1.5 meters (60 in.)

15A

(114 in.)

2.9 meters

3.7 meters (146.5 in.)

Printer

SCSI-2 connection from host here

2.2 meters + .3 meters (86 in. + 12 in.)

3.8 meters (149 in.)

Specifications

September 2000 B-3

Electrical

The KODAK PROFESSIONAL LED II Printer 20R is manufactured to operate within one of the following sets of power constraints or can be configured to do so by a Kodak representative:

* Phase selection must be completed at the factory or by a trained Kodak

representative.

* *Outside the U.S. and Canada, amperage for the printer is 16A.

Consult with your electrical co ntract or or utility company to ensure that on-s ite wiring complies with the printer specifications and that wall outlets use isolated grounds and comply with codes. Further information is provided in the following sections.

If the equipment is to be permanently connected, then the equipment must be provided with its own circuit breaker that is located near the equipment within easy reach of the operator and marked as the disconnecting device for the equipment.

The unit is an Insulation Category Type II machine, and operates in a Pollution Degree 2 environment in accordance with IEC 664 (Normal Office Environment).

For technical support, service, repair and fuse replacement information, contact Eastman Kodak Company’s Technical Assistance Center at 1-800-822-1414.

Power Cords

A 2.4 m (8 ft.), grounded power cord with a special three prong plug is provided with your printer. The printer conforms to the NEMA N6/15 Printer Plug Specification.

Special plugs and cords may be required outside of the United States and Canada. These plugs and cords w ill be prov ided by the Kodak dis tr ibutor (the power cord provided for international locations must have at least 14 gauge wire).

The power cord should be certified and approved by a national test house.

CAUTION: Make certain nothing obstructs or is placed on power cords. Do

not use extension cords; they can cause voltage loss which may result in unreliable equipment performan ce or equip men t damage.

Nominal Voltage/Frequency Voltage Range

Power

Consumption

200 - 240V, 15A, 50/60 Hz, 1 phase*

190 - 254V, 47 - 63 Hz, 1phase, 15 A (Automatic Sensing)**

Less than

2.4kVA

Specifications

B-4 September 2000

Power Outlets

A separate, dedicated power line with a 208 V, 15 amp dedicated receptacle is required for the printer.

The outlets should meet the following standards:

Line Frequency

In most cases, the electric utility company is responsible for maintaining the proper frequency of the alternating current in its distribution network. If the building is supplied with power by its own motor-generator, make certain that the governor that controls the frequency is capable of delivering power within the required operating frequency range.

Item Printer Standard

amperage 15 amp wire size 14 gauge or larger phase 1 (single) receptacle NEMA5—N6/15 impedance between ground and

neutral wires

less than 2 ohms

voltage drop across the circuit breaker

less than 0.1 volts

distance between receptacle and equipment

1.5 m (5.0 ft.) or less

Kodak LED II PRINTER 20R - OPERATOR', S GUIDE, PROFESSIONAL LED II 20R Operator's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual