All rights reserved. Contents of this publication may not be reproduced in any form
without permission from Eastman Kodak Company.
Regulatory Information
Radio Frequency Interference
The United States (47 CFR Part 15 Subpart B, FCC Class A, EMC)
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at
his own expense.
IMPORTANT: Changes or modifications to the product that are not authorized by
Eastman Kodak Company could void the FCC Certification and
negate your authority to operate this product.
Canada (ICES-003 Issue 2 Rev1 Canada, Class A, EMC)
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numerique de la classe A respecte toutes les exigences du
Reglement sur le materiel brouilleur du Canada.
European Union (EU, CE Marking, EMC)
This equipment has been type tested and found to comply with the requirements
for electromagnetic compatibility as established by European Communities
Council Directive 89/336/EEC and Low Voltage Directive (Product Safety)
73/23/EEC.
Japan (VCCI, Class 1 EMC)
The following is a translation of the above statement:
“This equipment is in the Class 1 category (information to be used in commercial
and/or industrial areas. Consequently, when used in a residential area or in an
adjacent area thereto, radio interference may be caused to radios and TV
receivers, etc. Read the instructions for correct handling”.
Safety Regulations
IMPORT ANT: This equipment incorporates high-voltage components. Adequate safeguards and interlocks
have been designed into this equipment to reduce the risk of injury during normal operation.
As with any electrical equipment of this kind, adequate ventilation must be provided to
minimize exposure to heat, dust , ozone, and othe r emis sions. The following labels will be
found on the product. The exclamation point symbol (A) indicates that the user should refer
to this guide for safety information. The hot symbol (B) indicates a hot surface area on the
printer that should not be touched. The electrical hazard/shock warning symbol (C)
identifies the possibilit y of electrica l shock inside an area that should only be accessed by
Kodak CES personnel.
A B C
CAUTION:Before connecting or disconnecting the SCSI cable or terminator, tur n off the power
for the printer and the host computer. Also, if you replace the SCSI cable, remove the
Ferrite bead from the existing SCSI cable and install it on the new SCSI cable.
Environmental Regulations
IMPORTANT: Always adhere to your local ordinances and regulations for disposal of paper, chemicals,
filters, cleaning supplies, etc.
Warranty Information
The following warranty information pertains to equipment that is installed in the United States
only. For equipm ent installed in countr i es ot he r t han the Uni ted S tates, the terms and conditions
of the new equipment warranty will be provided by the Kodak company in the country in which
the sale is finalized, or by a Kodak-appointed distributor in those countries where Kodak does
not have direct sales representation.
Warranty Period
Kodak warrants new equipment to function properly for 90 days from the date of initial
installation. This warranty covers the purchaser of this equipment as well as anyone else who
owns i t during the warranty period.
Warranty Repair Coverage
If this equipment does not function properly during the warranty period, a Kodak Customer
Equipment Services Field Engineer will repair the equipment without charge during Kodak’s
normal working hours (usually 8:00 a.m. to 5:00 p.m., Monday through Friday). Such repair
service will include any adjustments and/or replacement of parts required to maintain your
equipment in good working order. Supply items are billed as required.
Off-hours services are available at overtime rates.
How to Obtain Service
For techn i cal support, service, repai r and fuse repl ace men t i nfo r mat ion, contact E ast m an Kodak
Company’s Technical Assistance Center at 1-800-822-1414.
Limitations
Warranty Service is limited to areas within Kodak’s established marketing centers in the
contiguous United States, the island of Oahu in Hawaii, and certain areas of Alaska.
This warranty does not cover circumstances beyond Kodak’s control; service or parts for any
attachments, accessories, or alterations not marketed by Kodak, nor to correct problems
resulting from their use.
Damaged caused by failure to meet electrical specifications in this manual will not be covered
under the warranty or service agreement claim.
Damage to the imaging shoe as a result of customer misuse or abuse will not be covered under
the warranty or service agreement claim. Do not use sharp objects to clear paper in this area.
Kodak makes no other warranties, express, implied or of merchantability, for this
equipment.
Repair or repl a cem ent without charge is Kodak’s only obligation under this warranty. Kodak will
not be responsible for any consequential or incidental damages resulting from the sale, use or
improper functioning of this equipment, even if loss or damage is caused by the negligence or
other fault of Kodak.
Such damages, for which Kodak will not be responsible, include, but are not limited to, loss of
revenue of profit, downtime costs, loss of use of the equipment, cost of any substitute
equipment, facilities or services or claims of your customers for such damages.
This limitation of liability will not apply to claims for injury to persons or damage to property
caused by the sole negligence or fault of Kodak or by persons under its direction or control.
Kodak Service Agreements
For information on Kodak Service Agreements, call Kodak Service Marketing Operations
at 1-800-645-6325.
Table Of Contents
About This Guide................................................................................................................. ................... . xiii
Using This Guide.................................................................................................................... xiii
About Other Publications .............................................................................. ....... ............ ..... xiv
Software Included With the Printer........................................................................................ xiv
Getting Help from Kodak........................................................................................................ xv
2 Using the System ............. ................... ......... ................... .......... ................... ......... .......... ..................... 2-1
Starting up the Printer........................................................................................................... 2- 1
Calibrat i ng th e Prin ter .................................. ......... ................... .......... .................. .......... ....... 2 -2
This is a User’s Guide for the KODAK PROFESSIONAL LED II Printer 20R. It
provides step-by-step instructions for the operations you perform while using the
Printer. It also includes procedures and information for operating, maintaining,
troubleshooting, and calibrating the printer.
Also included in this guide are instructions for installing and using the various
software packages needed.
This guide is intended for personnel who operate this system. It assumes that you
can perform basic computer operations.WINDOWS NT and MACINTOSH
Platforms are supported in this guide.
Using This Guide
This guide is organized as follows:
Chapter 1Introduction—describes and illustrates th e KODAK
Chapter 2Using the System—explains how to use the printer. It
About This Guide
PROFESSIONAL L ED II P rinter 2 0R. This chapter i ncludes
general and introductory information for all of the equipment.
includes the step-by-step instructions for daily operation,
from startup to shutdown.
Chapter 3System Operating Procedures—provides an overview of
the OCP and all of the procedures for operating the Printer.
Chapter 4Maintaining the Equipment—includes the information that
you need to properly maintain the printer. All maintenance
procedures are categorized by frequency.
Chapter 5Diagnostics and Troubleshooting—provides an error
code listing, solutions to common operational problems for
the printer and calibration. It also provides information for
obtaining additional help.
Appendix AOrdering Equipment, Accessories, and Supplies—
provides ordering information for many associated items. It
includes information such as size, quantities, and catalog
numbers.
Appendix BSpecifications—provides specifications, site
requirements, and environmental information for the syst em.
Appendix CCalibrating the Printer—describes the calibration
functions for the KODAK Calibration Software as well as
Printer Calibration Software.
Appendices D-F Software—explains how to install and use the software that
is included with the printer.
September 2000xiii
About This Guide
About Other Publications
The following publication is included with the printer:
Quick Reference Guide for the KODAK PROFESSIONAL LED II Printer 20R
and the KODAK PROFESSIONAL LED II Processor 20R–provides quick and
easily accessible information for operating and maintaining the printer as well as
answers to common printer problems and hints for operating the processor. Keep
the Quick Reference Guide close to your printer.
Software Included With the Printer
The compact disc (CD) included with the KODAK PROFESSIONAL LED II Printer
20R contains the KODAK Calibration Software and the Printer Calibration
Software for WINDOWS NT and MACINTOSH Host Computers. It also includes
additional applications the printer can interface with.
This software is usually installed by a Kodak representative. However, install ation
instructions are included in this Operator’s Guide.
A PDF file of this Operator’s Guide is also included on the CD.
You can find the latest software and documentation for the KODAK
PROFESSIONAL LED II Printers on the Kodak Web site: www.kodak.com.
xivSeptember 2000
Getting Help from Kodak
Your Kodak sales representative is the best source for information about setting
up and operating your printer and for obtaining accessories and supplies. Please
contact your Kodak sales representative if you have any questions.
In addition, for technical support in the U.S., call 1-800-3Kodak3 between
8:00 a.m. and 11:00 p.m. Eastern Standard Time on regular business days.
Telephone numbers for help outside the United States are in the Chapter 5,
Diagnostics and Troubleshooting.
You can also use the technical support number for information on:
•operating the printer
•how or where to obtain supplies
•how to obtain service
•the warranty
•other Kodak products
About This Guide
If you are calling for technical support, please know your printer’s K-Number. The
K-Number label is attached to the front of the printer, next to the operator
control panel.
Product Li te rat ure
The faxback number for product literature is 1-800-508-1531. You may call this
number 7 days a week, 24 hours a day.
September 2000xv
This chapter includes the following information about the KODAK
PROFESSIONAL LED II Printer 20R:
The KODAK PROFESSIONAL LED II 20R printing system offers a combination of
printing options that produces photographic quality output of digital images. The
images are printed at a resolution of 250 dpi and at sizes varying from 8 x 10 in. to
20 x 33 in.
Images printed with this system are comparable to images produced on an optical
printer. By using KODAK PROFESSIONAL Digital Paper with proper color
management, the 20R printer provides the “look” of VPS fil m on KO DAK PORT RA
or SUPRA Paper, or GOLD Film on KODAK EKTACOLOR Edge Paper.
1 Introduction
The system consists of a MACINTOSH or PC host computer to manage and
manipulate the digital source image, a SCSI interface to transfer the digital image
to the printing system, and the KODAK PROFESSIONAL LED II Printer 20R to
expose the digital image.
You can use a variety of software applications (such as KODAK Image Print
Server Software) to manage and manipulate the digital images.
SCSI Interface
A SCSI cable connects the host computer to the KODAK PROFESSIONAL LED II
Printer 20R. This interface transfers the digital i mage data f rom the host computer
to the printer.
KODAK PROFESSIONAL LED II Printer 20R
The KODAK PROFESSIONAL LED II Printer 20R exposes digital images on
photographic quality paper using a sophisticated technology involving Light
Emitting Dio des ( LEDs). Th e pr inte r use s KO DAK P ROFESSI ONAL Digit al Paper,
in 10, 11, 12, 20 inch and A4 widths to create prints of 6.5 x 10 in. to 20 x 33 in.
The images are wound onto a takeup roll which is then taken to an RA-4
processor for developing.
Installation and Service
The KODAK PROFESSIONAL LED II Printer 20R printer must be installed and
serviced by a qualified Kodak service representative.
September 20001-1
Introduction
Equipment Overview
Front View
host computer and SCSI cable
(not included)
densitometer (not included)
Rear View
paper supply
door
prin t e r
paper takeup
door
front door
front
slack loop
door
operator
control panel
circuit
breaker
connector
ports
back door
back slack loop door
power cord
1-2September 2000
This chapter explains how to use the KODAK PROFESSIONAL LED II Printer
20R. It takes you from startup to shutdown. T opics include:
Starting up the Printer ........................................................................................2-1
Calibrat i ng th e Prin ter ........... .......... ................... ......... ................... .......... ..........2-2
Hard Shutdown ...........................................................................................2-9
Starting up the Printer
1. If needed, turn the circuit breaker on the back of the printer on.
2. Press the Start key on the OCP to begin the printer initialization process.
If paper is loaded, when initialization is complete (3 to 4 minutes) the
message “Status: ON LINE - Ready” appears on the OCP . S tartup is complete
and the printer is ready to print. Turn the host computer on; then go to the next
page and calibrate the printer.
2 Using the System
If paper is not loaded, the message “Out of paper, open supply door
to load” appears on the OCP. Do the procedures below.
• “Loading Paper Into the Supply Cassette” on page 3-6
• “Installing the Takeup Cassette” on page 3-14
When “On-line and Ready” is displayed, turn the host computer on. Go to
the next page and calibrate the printer.
September 20002-1
Using the System
Calibrating the Printer
You need to calibrate the printer when you start the system up each day. You also
need to calibrate the printer when:
• you change paper
• print quality is questionable
• the temperature at the site changes more than 5° F (2.8° C)
• if running more than one shift, at the beginning of each shift
If you are calibrating at any time other than during the daily startup procedure:
Before you begin, make sure the printer is not receiving printing commands from
the host.
NOTE: Most windows displayed in this section are from the Windows NT version
of the software. The windows for the Macintosh version of the software are
similar.
For information about editing the calibration settings (for example, you may want
to display a calibration graph only if calibration is out of tolerance), see “Editing
the Calibration Configuration” on page C-20.
Calibrate
icon
To calibrate the printer:
1. Check that:
• the densitometer is connected and calibrated
• the printer status is “Online and Ready”
• the processor is in control
• the calibration application is running
2. Select the icon for the LED Printer on the KODAK Device Calibration screen
and click the Calibrate icon. The calibration software needs complete control
of the printer to successfully calibrate the printer.
IMPORT ANT:If no icon appears on the KODAK Device Calibration screen, you
need to add a calibration device. See “Adding a Device” on
page C-6.
2-2September 2000
Go icon
This icon highlights after
you select Go
Using the System
The LED Calibration screen appears.
3. Click Go to start the calibration cycle .
Downloading LUTs and Sending Test Print highlights.
If the configuration file specifies to Ask if processor is in control, the
Process In Control dialog box appears.
The processor is critical to printer calibration. You can calibrate the printer
only if the processor is in control. Densitometers require calibration at regular
intervals. Refer to your densitometer’s manual for instructions on how to
calibrate your densitometer.
4. Click Yes.
September 20002-3
Using the System
The Send LUT to Printer screen appears.
NOTE: The highlighted LUT in the dialog box above is the most recent
calibration LUT.
5. Click either Load Selected LUT or Load Custom LUT (or Cancel to cancel
the calibration process).
If you click Load Selected LUT, the system automatically downloads the
highlighted LUT to the printer to create a test print.
When the test print has been sent, the Scanning Processed Print with
Densitometer status icon on the LED Printer Calibration screen is
highlighted.
Go to “Obtaining Densities” on page 2-5.
6. If you selected Load Custom LUT in step 5, the Open dialog box appears.
Select or type the name of the LUT file you want and click Open.
2-4September 2000
Using the System
The system automatically downloads the LUT file to the printer to create a test
print. When the test print has been sent to the printer, the Scanning
Processed Print with Densitometer status icon on the KODAK LED Printer
Calibration screen is highlighted.
Obtaining Densities
Obtaining Densities from a File
If the configuration settings include obtaining the density data from a file, the
Waiting for Density File dialog box appears. Otherwise, go to “Using the
Densitometer to Read Densities.”
NOTE: T o create a density file, see “Creating a Density File fo r Use with Calibration”
on page C-32.
1. Click OK to continue with the calibration process.
2. Go to “Completing the Calibration” on page 2-6.
Using the Densitometer to Read Densities
Do the following to scan the neutral (gray) patches on the processed test print into
the densitometer (refer to your densitometer manual for detailed instructions on
using the densitometer):
1. Slide the lever on the densitometer to position 15. Align the edge of the test
print with the lever on the densitometer. Gently feed the test print through the
densitometer to scan the patches labeled “even”.
2. Slide the lever on the densitometer to position 20. Align the edge of the test
print with the lever on the densitometer. Gently feed the test print through the
densitometer to scan the patches labeled “odd”.
September 20002-5
Using the System
3. Slide the lever on the densitometer to position 30. Align the edge of the test
print with the lever on the densitometer. Gently feed the test print through the
densitometer to scan the patches labeled “both”.
Test print
If the test print is read successfully, several messages will appear in the status
bar; the final message indicates that the densitometer values have been
successfull y recei ve d . Go to “Completing the Calibration.”
Lever
If the test print is not read successfully, refer to “Calibration Troubleshooting”
on page 5-14.
Completin g th e Calib r ati on
1. If calibration is in tolerance, the LUT Attributes dialog box appears.
a. E n ter a n ame or comment in the dialog b ox . The commen t you en t er w ill
appear on the Send LUT to Printer screen to identify the LUT file with a
name that is meaningful to you (up to 75 characters).
b. Click OK.
The new printing LUT is calculated and downloaded. “Calibration
Complete” appears in the status bar. The calibration is complete.
2-6September 2000
Using the System
2. If cal ibrati o n is out of toleran ce, it ma y be necessar y to r un four or more
iterations o f the cal ibra tion cycle to achieve a successful cali br at i on.
If the print densities are out of tolerance, a graph appears, allowing you to
select the type of data and planes that you want to see displayed.
a. Click OK.
The following list of options appears.
Re-read the densitometer values is the most useful when the graphs
show an unusual plot. Rereading the test print lets you validate the graph,
then returns you to the Out of Tolerance dialog box.
Iterate again using a newly calculated calibration LUT allows you to
keep printing test prints with the newly created LUT without having to save
the LUT table.
Calculate and download a printing LUT and stop: When you select this
option, the file is saved and given the same creation date and time as the
name.
Cancel and return the printer to its original state saves nothing. Any
corrupted data created after you saved the last time is thrown away.
September 20002-7
Using the System
Making Prints
You can make prints using the LED Printer 20R with a wide variety of applications
that run on WINDOWS NT Computers and MACINTOSH Computers. One
application that is widely used for printing is the KODAK PROFESSIONAL
Imaging System.
Two applications that you may wish to print from are included with the system.
You can use the KODAK PROFESSIONAL Image Print Server for WINDOWS NT
to print TIFF images. You can use the Export Module for ADOBE PHOTOSHOP
that runs on MACINTOSH Computers to print images from the PHOTOSHOP
application.
b. Select one of the four options to try to complete the calibration
successfully.
• If th e Out of Toleranc e dialog box appears again, repeat this step until
you get a successful calibration; go to step 1.
• If you cannot get a successful calibration, request help from a system
administrator or service person.
For more information about these applications, see the appropriate Appendix in
this guide.
Shutting Down the Printer
There are two methods for shutting down the printer. The soft shutdown method is
the recommended way to shut down the printer overnight or for a period of several
hours. The hard shutdown method should be used for shutting down the printer
for an extended period of time (several days or longer).
Soft Shutdown
IMPORTANT: The soft shutdown method ensures that all printer information is
saved and that the print head is safely turned off if paper is loaded
in the printer.
1. Check that all jobs in the print queue are printed.
2. Press the O n /Off Line k e y on the OCP to tak e th e printe r o ffline.
3. Press the Menu button on the OCP to access the menu.
4. Select “Shutdown” in the message displ ay.
5. Press the Start key.
6. Select “Shutdown now” in the message display.
7. Press the Select key to begin the shutdown.
NOTE: If any jobs are not complete, you will be asked if you want to delete the
remaining jobs before you can select Shutdown.
2-8September 2000
Using the System
Hard Shutdown
Use this method for shutting down the printer for an extended period of time
(several days or longer).
1. Do a soft shutdown. See “Soft Shutdown” on page 2-8.
CAUTION: T urn off the cir cuit breaker only after doing the soft shutdown.
Otherwise, you could lose printer status information and will
cause dark lines to appear in the middle of the prints if paper
is loaded.
2. Turn off the circuit breaker on the back of the printer.
circuit breaker
September 20002-9
3 Operating Procedures
This section provides the information you need to operate the KODAK
PROFESSIONAL LED II Printer 20R. Topics include:
Operator Control Panel (OCP) ...........................................................................3-2
Buffered and Unbuffered Jobs (or Deferred and Immediate) ....................3-37
Host Software Functions Supported By the Printer ...................................3-38
September 20003-1
Operating Procedures
Operator Control Panel (OCP)
The operator control panel (OCP) for the printer allows you to view and control:
•current status of the printer
•current time of day
•paper specifications
•error and power status
•cancel, on/off line and menu functions
•parameters of the printer
•error messages
current status
LCD display
time of day
lights
LED indica tor
Status: Initializing
Status: Initializing
Pages Waiting: Paper Width:
Paper Width:
Paper Supply: Paper Takeup:
Paper Length:Paper Length:
2:43
100Paper Width:0
Power Error Standby
Cancel On/Off LineMenu
Start
Select
Select
key
printing information
Up, Down, and Right
function keys
select keys
The display on the OCP is a 4 line by 40 character liquid crystal display (LCD). An
audible beeper is installed to the right of the LCD display. Each of the function
keys also operates as the arrow key (selector) directly below it when Menu has
been pressed. LED indicator lights illuminate to indicate power, error, and standby
statuses.
The operator control panel (OCP) displays the current status of the printer,
includin g the following in f or mation:
•Pages Waiting – the number of printing jobs that are waiting in the print
queue/buffer
•Paper Supply – the approximate amount of paper left in the paper cassette.
This information is input by you and is for your convenience only
•Paper Width – the width of the current roll of paper that is installed in the
printer
•Paper Takeup – the amount of paper that has been fed into the takeup
(“**” will appear in this field if the paper is not cinched in the takeup cassette)
3-2September 2000
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