THANK YOU for purchasing this high-quality product. Register your new dishwasher at www.jennair.com. In Canada, visit our website
at www.jennair.ca.
Get Internet connection instructions, terms of use, and privacy policy at www.jennair.com/connect. If you have any problems or
questions, call the JennAir Connected Appliance Team at 1-800-536-6247. In Canada, visit www.jennair.ca/connect and click
on the JennAir® Connected Appliances link.
For future reference please make a note of your product model and serial numbers. These can be located near the door on the
right-hand or left-hand side of the dishwasher interior.
Model Number _____________________________________________ Serial Number _____________________________________________
WARNING: When using the dishwasher, follow basic precautions, including the following:
Read all instructions before using the dishwasher.
■
Use the dishwasher only for its intended function.
■
Use only detergents or rinse agents recommended for use in
■
a dishwasher, and keep them out of the reach of children.
When loading items to be washed:
■
1) Locate sharp items so that they are not likely to damage
the door seal; and
2) Load sharp knives with the handles up to reduce the risk
of cut-type injuries.
■ Do not wash plastic items unless they are marked
“dishwasher safe” or the equivalent. For plastic items not so
marked, check the manufacturer's recommendations.
■ Do not touch the heating element during or immediately after
use.
Do not operate the dishwasher unless all enclosure panels
■
are properly in place.
■ Do not tamper with controls.
■ Do not abuse, sit on, or stand on the door, lid, or dish racks
of the dishwasher.
■ To reduce the risk of injury, do not allow children to play in
or on the dishwasher.
Under certain conditions, hydrogen gas may be produced in
■
a hot water system that has not been used for two weeks or
more. HYDROGEN GAS IS EXPLOSIVE. If the hot water
system has not been used for such a period, before using
the dishwasher turn on all hot water faucets and let the
water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable,
do not smoke or use an open flame during this time.
■ Remove the door or lid to the washing compartment
when removing an old dishwasher from service or
discarding it.
SAVE THESE INSTRUCTIONS
GROUNDING INSTRUCTIONS
■
For a grounded, cord-connected dishwasher:
The dishwasher must be grounded. In the event of a
malfunction or breakdown, grounding will reduce the risk of
electric shock by providing a path of least resistance for
electric current. The dishwasher is equipped with a cord
having an equipment-grounding conductor and a grounding
plug. The plug must be plugged into an appropriate outlet
that is installed and grounded in accordance with all local
codes and ordinances.
WARNING:
Improper connection of the equipment-
grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or service representative
if you are in doubt whether the dishwasher is properly
grounded. Do not modify the plug provided with the
dishwasher; if it will not fit the outlet, have a proper outlet
installed by a qualified electrician.
■
For a permanently connected dishwasher:
The dishwasher must be connected to a grounded metal,
permanent wiring system, or an equipment-grounding
conductor must be run with the circuit conductors and
connected to the equipment-grounding terminal or lead on
the dishwasher.
SAVE THESE INSTRUCTIONS
WARNING
Tip Over Hazard
Do not use dishwasher until completely installed.
Do not push down on open door.
Doing so can result in serious injury or cuts.
2
Connected Appliance Regulatory Notices
Antenna Type
Maximum Permissible
Antenna Gain (dBi)
Required
Impendance (OHM)
Slot
1.2
50
Monopole
(WICHAM01 only)
0.5
50
Dipole
3.050F
1.60
50
Planar F
4.2
50
Type d’antenne
Gain admissible
maximal d’antenne (dBi)
L’impédance
requise (OHM)
À fentes
1,2
50
Monopôle (WICHAM01
seulement)
0,5
50
Dipole
3,050F
1,60
50
Planaire F
4,2
50
Federal Communications Commission (FCC)
Compliance Notice
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference
that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
RF Exposure Information
To comply with FCC/IC RF exposure requirements for mobile transmitting
devices, this transmitter should only be used or installed at locations where
there is at least 20 cm separation distance between the antenna and all
persons.
To comply with FCC/IC RF exposure limits for general
population/uncontrolled exposure, the antenna(s) used for this transmitter
must be installed to provide a separation distance of at least 20 cm from all
persons and must not be co-located or operating in conjunction with any
other antenna or transmitter.
Industry Canada (IC) Compliance Notice
This Device complies with Industry Canada License-exempt RSS
standard(s). Operation is subject to the following two conditions:
1. This device may not cause interference,
2. This device must accept any interference, including interference that may
cause undesired operation of the device.
Under Industry Canada regulations, this radio transmitter may only operate
using an antenna of a type and maximum (or lesser) gain approved for the
transmitter by Industry Canada. To reduce potential radio interference to
other users, the antenna type and its gain should be so chosen that the
equivalent isotropically radiated power (e.i.r.p.) is not more than that
necessary for successful communication.
The radio transmitters IC: 10248A-WICHAM01 and 10248A-FLDAAM01
have been approved by Industry Canada to operate with the antenna types
listed below with the maximum permissible gain and required antenna
impedance for each antenna type indicated. Antenna types not included in
this list, having a gain greater than the maximum gain indicated for that type,
are strictly prohibited for use with this device.
To comply with FCC and Industry Canada RF radiation exposure limits for
general population, the antenna(s) used for this transmitter must be installed
such that a minimum separation distance of 20 cm is maintained between
the radiator (antenna) and all persons at all times and must not be colocated or operating in conjunction with any other antenna or transmitter.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables
aux appareils radio exempts de licence. L’exploitation est autorisée aux
deux conditions suivantes :
(1) l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en compromettre le fonctionnement.
Conformément à la réglementation d’Industrie Canada, le présent émetteur
radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou
inférieur) approuvé pour l’émetteur par Industrie Canada. Dans le but de
réduire les risques de brouillage radioélectrique à l’intention des autres
utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la
puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité
nécessaire à l’établissement d’une communication satisfaisante.
Le émetteurs radio IC : 10248A-WICHAM01 et 10248A-FLDAAM01 ont été
approuvés par Industrie Canada pour fonctionner avec les types d’antenne
énumérés ci-dessous et ayant un gain admissible maximal et l’impédance
requise pour chaque type d’antenne. Les types d’antenne non inclus dans
cette liste, ou dont le gain est supérieur au gain maximal indiqué, sont
strictement interdits pour l’exploitation de l’émetteur.
Pour satisfaire aux exigences de la FCC et IC d’exposition aux
radiofréquences, une distance de séparation de 20 cm ou plus doit être
maintenue entre cet appareil et des personnes lors de fonctionnement du
dispositif. Pour assurer la conformité des opérations au plus près que cette
distance n’est pas recommandée. L’antenne utilisée pour ce transmetteur
ne doit pas être co-localisés en conjonction avec toute autre antenne ou
transmetteur.
OEM Responsibilities to comply with FCC and
Industry Canada Regulations
The WICHAM01 / FLDAAM01 Modules have been certified for integration
into products only by OEM integrators under the following conditions:
1. The antenna(s) must be installed such that a minimum separation
distance of 20 cm is maintained between the radiator (antenna) and all
persons at all times.
2. The transmitter module must not be co-located or operating in
conjunction with any other antenna or transmitter.
As long as the two conditions above are met, further transmitter testing will
not be required. However, the OEM integrator is still responsible for testing
their end-product for any additional compliance requirements required with
this module installed (for example, digital device emissions, PC peripheral
requirements, etc.).
IMPORTANT NOTE: In the event that these conditions cannot be met
(for certain configurations or co-location with another transmitter), then the
FCC and Industry Canada authorizations are no longer considered valid and
the FCC ID and IC Certification Number cannot be used on the final product.
In these circumstances, the OEM integrator will be responsible for reevaluating the end product (including the transmitter) and obtaining a
separate FCC and Industry Canada authorization.
End Product Labeling
The WICHAM01 / FLDAAM01 Modules are labeled with FCC ID and IC
Certification Number. If the FCC ID and IC Certification Number are not
visible when the module is installed inside another device, then the outside
of the device into which the module is installed must also display a label
referring to the enclosed module. In that case, the final end product must be
labeled in a visible area or display the following:
The OEM of the WICHAM01 / FLDAAM01 Module must only use the
approved antenna(s), which have been certified with this module. The OEM
integrator has to be aware not to provide information to the end user
regarding how to install or remove this RF module or change RF related
parameters in the user manual of the end product.
The user manual for the end product must include the
following information in a prominent location:
“To comply with FCC and Industry Canada RF radiation exposure limits for
general population, the antenna(s) used for this transmitter must be installed
such that a minimum separation distance of 20 cm is maintained between
the radiator (antenna) and all persons at all times and must not be colocated or operating in conjunction with any other antenna or transmitter.”
3
What’s New in Your Dishwasher
Energy
Congratulations on purchasing your water- and energy-efcient dishwasher! This dishwasher cleans
by spraying the dishes with water and pauses to allow the detergent to soak into and release the
soils on the dishes. The cycles are longer due to the soak and pauses for exceptional cleaning.
Your dishwasher contains an optical water sensor. The optical water sensor is used to determine
the optimum water and energy consumption for great cleaning performance. Efcient dishwashers
run longer to save water and energy, just as driving a car slower saves on gas. The rst cycle using
the sensor will run longer to calibrate the optical sensor.
Performance
Rinse Aid
Using rinse aid will optimize your drying and wash
performance. This dishwasher is specically designed to
be used with rinse aid for improved drying performance
and controlling buildup of hard water deposits.
Energy-efcient dishwashers use less water and energy,
so they depend on the water “sheeting” action of rinse
aid for total optimal performance.
Dispensers vary by model
Detergent
The United States and Canada have passed regulations
limiting the amount of phosphorus (phosphates) in
household dishwasher detergents. Major manufacturers
have reformulated their dishwasher detergent for this
change in detergents as another step in eco-conscious
awareness. With these changes, we recommend quality
tablets and packs for convenience and improved
performance.
SLIDE
Filtration System
Your dishwasher has the latest technology in dishwasher
ltration. This triple ltration system minimizes sound and
optimizes water and energy conservation while providing
optimal cleaning performance. Maintenance of your lters
regularly will sustain peak cleaning performance. We
suggest you clean both your upper and lower lters and
rinse under running water at least once a month.
Dispensers vary by model
L
O
C
K
P
U
S
H
D
O
W
N
&
T
U
U
R
N
N
L
O
C
K
SLIDE
4
Upper level wash
Water feed tube
Parts and Features
Interior lighting
(on some models)
Model and serial number label
Water inlet opening
Lower spray arm
Heating element
Rinse aid dispenser reduces
spotting and improves drying.
Detergent dispenser
(dispenser sytle and
location varies by model)
Active vent
Pressurized spray nozzles
provide effective cleaning.
Overll protection oat
Filtration System removes
soil from water and improves
cleaning action.
SAID and MAC ID numbers
Control panel
CULINARY TOOL RACK (on some models)
Premium top rack adjusters
Cup shelf
Flexible fold-down tines
Upper spray arm
Lower rack shelves
(on some models)
Sliding bowl tines
Utility basket
(on some models)
Bottle wash
(on some models)
Stemware clips
(on some models)
Rack handle
TOP RACK
Silverware basket
Culinary basket
(on some models)
BOTTOM RACK
5
Start-Up/Quick Reference
IMPORTANT: Do not block detergent dispenser
Tall items placed in the lower
rack may block the dispenser
door. Cookie sheets and
cutting boards can easily
block the dispenser. If
detergent is inside of the
dispenser or on the bottom
of the tub after the cycle is
complete, the dispenser was
blocked.
Drying – Rinse aid is essential
You must use a drying agent
such as a rinse aid for good
drying performance. Rinse
aid along with the Precision
Dry + option will provide best
drying and avoid excessive
moisture in the dishwasher
interior.
SLIDE
Dispensers vary by model
1 Hour Wash – When you need fast results
Efcient dishwashers run longer to save
water and energy, just as driving a car
slower saves on gas. When you need fast
results, the 1 Hour wash cycle will clean your
dishes using slightly more water and energy.
Select the Precision Dry + option to include
automatic drying (adds approximately 38 to
45 minutes to the 1 Hour wash cycle).
Sensor wash cycle for optimal cleaning
The most advanced and versatile cycle.
Sensor wash cycle senses the soil amount
and toughness of soil to adjust the cycle for
optimal cleaning using only the amount of
water and energy needed. The Sensor wash
cycle is recommended for tough soil. No
need to pre-rinse dishes; just scrape leftover
food into the trash or disposal and load.
Touch Start every time you add a dish
IMPORTANT: If anyone opens the door (such
as for adding a dish, even during the delay
option), Start must be touched each time.
Push the door rmly closed within 4 seconds
of touching Start. If the door is not closed
within 4 seconds, the Start keypad LED will
ash, an audible tone will be heard, and the
cycle will not start.
Proper Detergent Dosing
High-quality premeasured tablets and packs are recommended
for improved performance.
It is possible to use too much detergent in your dishwasher.
This can lead to etching of your dishes. See “Add Detergent”
and “Add Rinse Aid” in the “Dishwasher Use” section, to
determine the amount of detergent needed based on your
water hardness.
6
Remove bulk food and load dishwasher.
1
Quick Steps
Select a cycle and options (varies by model).
3
Scrape off excess food into
garbage or food disposer.
Load dishes so that
water spray will reach
every surface.
Add detergent and rinse aid (varies by model).
2
Start the dishwasher.
4
To start and resume a cycle,
press START and close the
door within 4seconds. If the
door is not closed within
4 seconds, the Start LED
will ash, and the cycle will
not start.
SLIDE
SLIDE
7
Connectivity Features
Wi-Fi connectivity allows your Smart dishwasher to connect to the Internet and interact with the JennAir® app from your smartphone
or mobile device. This connection opens up several Smart options to you. App features and functionality are subject to change. The
options described are typical and may change. Please refer to the JennAir® app for up-to-date connectivity features.
Issue Alerts (Opt-In)
What it does: Sends you a push notication if something has
gone wrong.
What it does for you: Alerts you in advance and provides
guidance to x simple issues through videos and step-by-step
instructions.
If the issue is more complex, you can email or call our service
center directly from the JennAir® app.
Kosher Consumer Friendly (Sabbath Mode only
available with app)
SMART FEATURES
Smart features help make your every day more efcient by
letting you remotely monitor, manage, and maintain your
dishwasher. Your dishwasher may have additional features not
mentioned here. Please refer to your app for a complete listing
of additional features.
Remote Enable
What it does: Allows you to send remote control of your
dishwasher to your smartphone or mobile device via the
JennAir® app.
What it does for you: When enabled, allows you to start your
dishwasher from anywhere and, therefore, manage when it
gets done.
Cycle Progress
What it does: Gives you an up-to-the-minute look at your
progress.
What it does for you: Lets you know the dishwasher status
time from anywhere.
What it does: During this mode, the controls and lights will not
operate and the interior lights will be off.
What it does for you: Sets up the use of your dishwasher for
observance of the Sabbath.
GET STARTED
Refer to the “Connectivity Setup” section in these User
Instructions and follow the instructions to get connected.
Check the JennAir® app frequently for additional information
and features.
Notication (Opt-In)
What it does: Your dishwasher will send you a push notication.
What it does for you: Alerts you precisely when the dishwasher
is done, so you can do what comes next and move on to other
things.
Specialty Cycles and My Cycle (on some dishwashers)
What it does: Allows you to browse additional cycles available
in the JennAir® app and download a cycle to the dishwasher
with the Custom option. You can also create and save your own
customized cycles.
What it does for you: Lets you choose what settings work for you
and saves the settings to use again and again.
Quiet Mode
What it does: Lets you turn off the tones and beeps coming
from your dishwasher.
What it does for you: Allows you to use your dishwasher without
disturbing anyone else in the household.
8
Connectivity Setup (on some models)
Get the App and Get Connected
With your mobile device, get the app, connectivity setup instructions, terms of use, and privacy policy at:
www.jennair.com/connect
In Canada, visit
www.jennair.ca/connect
and click on the JennAir® Connected Appliances link.
IMPORTANT: Proper installation of your appliance prior to use is your responsibility. Be sure to read and follow the Installation
Instructions that came with your appliance.
Connectivity requires Wi-Fi and account creation. App features and functionality subject to change. Data rates may apply. If you have
any problems or questions, call JennAir® Connected Appliances at 1-800-536-6247.
You Will Need:
■ A home wireless router supporting Wi-Fi, 2.4 Ghz preferably with WPA2 security. If you are unsure of your router’s
SET UP
Once installed, launch the app. You will be guided through the steps to set up a user account and to connect your appliance. If you
have any problems or questions, call JennAir® Connected Appliances at 1-800-536-6247.
capablilities, refer to the router manufacturer’s instructions.
■ The router to be on and have a live internet connection.
■ The 10-character SAID code for your appliance. The SAID code is either printed on a label on the appliance or can
be found on the LCD screen. Refer to the “Parts and Features” section for the location.
Dishwasher Use — Basic Operation
STEP 1
Prepare and Load the Dishwasher
IMPORTANT: Remove leftover food, bones, toothpicks, and
other hard items from the dishes. Remove labels from containers
before washing.
■ Check that nothing blocks the upper or lower spray arm.
IMPORTANT: Remove leftover food, bones, toothpicks, and
other hard items from dishes. Remove labels from containers
before washing.
■ Make sure when the dishwasher door is closed no items
are blocking detergent dispenser.
■ Items should be loaded with soiled surfaces facing down
and inward to the spray as shown in the graphics above.
This will improve cleaning and drying results. Angle dirtiest
dish surface downward, allowing space for water to ow
up through rack and between dishes.
■ Avoid overlapping items, like bowls or plates that may
trap food.
■ Place plastics, small plates, and glasses in upper rack.
■ Wash only items marked “dishwasher safe.”
■ To avoid thumping/clattering noises during operation:
Load dishes so they do not touch one another. Make
sure lightweight load items are secured in racks.
9
■ When loading silverware, always place sharp items pointing
down and avoid nesting, as shown. If your silverware does not
t into the designated slots, lift and slide covers off to remove
them and mix silverware types to keep them separated.
■ Use the slots in the covers and suggested loading patterns
to keep your silverware separated for optimum wash.
Dispenser style B.
To close lidTo open lid
STEP 2
Add Detergent
SLIDE
Dispensers vary by model
Premeasured Detergents
High-quality premeasured tablets and packs are recommended for
improved performance.
Quality tablets and packs have been proven better than powder,
liquid, or gel detergents at reducing lming on dishes. Using tablets
and packs over time will start to reduce or eliminate white lm.
They are suitable for all hardness and soil levels. Also, by using
a rinse aid, you can minimize repeat buildup of white lm (not all
packs and tablets contain rinse aid). Always place premeasured
detergents in main compartment and close the lid.
NOTE: Follow instructions on the package when using other
dishwasher detergent types or use the chart below for standard
powdered detergents.
■ Use automatic dishwasher detergent only. Add detergent
just before starting a cycle.
■ Fresh automatic dishwasher detergent results in better
cleaning.
■ Store tightly closed detergent container in a cool dry place.
Dispenser style A.
To close lidTo open lid
SLIDE
SLIDE
Place selected detergent in
the dispenser. Place nger, as
shown, and slide lid closed.
Press rmly until it clicks.
Push OPEN, as shown,
and the lid will slide open.
Place selected detergent in
the dispenser. Place nger, as
shown, and ip the lid closed.
Press the lid latch on the side
of the dispencer and the lid
will open.
Press rmly until it clicks.
Powders and Gels
Water
Hardness
Soft
(0-4 grains
per U.S.
gallon)
Medium
(5-9 grains
per U.S.
gallon)
Hard
(10-14 grains
per U.S.
gallon)
*The prewash compartment is on top of the sliding door of
the dispenser.
**A full main wash compartment contains 2 Tbsp (30 ml).
IMPORTANT: Extremely hard water mineral deposits (15 grains
per U.S. gallon or more) can cause damage to your dishwasher
and make it difcult to achieve good results. A water softener is
recommended to avoid damage and achieve good results.
NOTE: Follow instructions on the package when using other
dishwasher detergent types.
Soil LevelPrewash
Compartment*
Main Wash
Compartment
LightNone“Soft” ll line
NormalNone“Soft” ll line
HeavyFull“Soft” ll line
LightNone“Soft” ll line
NormalFullFull**
HeavyFullFull**
LightFullFull**
NormalFullFull**
HeavyFullFull**
STEP 3
Add Rinse Aid
■ Your dishwasher is designed to use rinse aid for good drying
performance. Without rinse aid, your dishes and dishwasher
interior will have excessive moisture. The heating and drying
options will not perform as well without rinse aid.
■ Rinse aid keeps water from forming droplets that can dry as
spots or streaks. It also improves drying by allowing water
to drain off of dishes after nal rinse.
■ Rinse aid helps to reduce
excess moisture on the dish
racks and interior of your
dishwasher.
■ Check the rinse aid indicator
when the door is completely
opened. Add rinse aid when
indicator drops to “Rell” level.
Rinse aid indicator varies by model
Full
Add
10
■ On some models, add rinse
Pre
aid by twisting the dispenser
cap a quarter turn clockwise
-
6
5
to open and lift off. Pour rinse
aid into the opening until the
indicator level is at “Full.”
Replace the dispenser cap
and turn to “Lock.” Make sure
-
4
-
fill
max
-
-
-
-
3
2
1
-
-
-
-
-
-
-
cap is fully locked.
■ On some models, add rinse
aid by opening the rinse
dispenser lid by gently
pushing in the center of
the lid with your thumb and
pulling up on the edge. Pour
rinse aid into the opening
until the dispenser is full.
Wash
OPEN
SLIDE
Then, close the dispenser
by pushing down gently on
the lid.
NOTE: For most water conditions, the factory setting will give
good results. If you have hard water or notice rings or spots,
try a higher setting. Turn the arrow adjuster inside the dispenser
by either using your ngers or inserting a at-blade screwdriver
into the center of the arrow and turning.
STEP 5
Start or Resume a Cycle
■ If needed, run hot water at the sink nearest your dishwasher
until the water is hot. Turn off water.
■ For best dishwashing results, water should be 120 ºF (49 ºC)
as it enters the dishwasher.
■ Select the wash cycle and options
desired. To repeat the same cycle and
options used previously, press START
twice. Within 4 seconds of pressing Start,
you must rmly push the door closed. If
the door is not closed within 4 seconds,
the Start LED will ash, an audible tone
will sound, and the cycle will not start.
■ You can add an item at the beginning of the cycle. Open the
door slowly and add the item. Press START and close the
door rmly within 4 seconds. If the door has been open more
than 4 seconds, the LED will ash and the dishwasher will
not resume unless you press Start again.
IMPORTANT: If the door has been opened after starting a cycle,
(even during the delay option) Start must be pressed again.
-
6
5
-
4
-
fill
max
-
-
-
-
-
3
2
1
-
-
-
-
-
-
-
Rinse aid adjustment varies by model
STEP 4
Select a Cycle
Efcient dishwashers run longer to save water and energy, just
as driving a car slower saves gas. Cycle times may increase or
decrease, depending on selections. Estimated cycle times after
calibration are listed in the “Cycle and Option Descriptions”
chart in the following section.
Select Options (varies by model)
See the “Cycle and Option Descriptions” chart in the
following section.
You can customize your cycles by pressing the options desired.
If you change your mind, press the option again to turn off the
option. Not all options are available for every cycle. If an invalid
option is selected for a given cycle, the lights will ash.
11
Dishwasher Use – Smart Operation (on some models)
u
u
q
NOTE: You must have successfully completed the “Connectivity Setup” section for the following features to function. Verify that
the Wireless Status icon and the House icon is illuminated. Check the JennAir® app for additional dishwasher features, including
Remote Enable.
Wireless iconRemote Enable House icon
Set a Remote Enable
Remote Enable requires Wi-Fi and account creation. App features
and functionality subject to change. Subject to Terms of Service
are available at: www.jennair.com/connect. Data rates may apply.
In Canada, visit www.jennair.ca/connect and click on the
JennAir® Connected Appliances link.
Remote Enable mode allows you to start your dishwasher
remotely from the JennAir® app.
After loading the dishwasher and selecting your cycle settings,
press and hold REMOTE ENABLE HOLD 3 SEC for 3 seconds.
The Remote Enable indicator light will be solidly lit.
When a remote start command is received from the app, the
dishwasher will start the cycle. The Remote Enable indicator light
will remain lit.
NOTE: If no Wi-Fi connection is available, the Remote Enable
will not be set and the Wireless icon will blink for 2 seconds,
then go out.
HELPFUL TIP: Make sure that your dishwasher door remains
closed and the cycle is not changed until you start the cycle.
Opening the door after a Remote Enable has been set will
cancel the Remote Enable. The Remote Enable will need to
be reinitiated.
Follow Cycle Progress
Follow Cycle Progress lets you remotely monitor your dishwasher
and anticipate when it will nish the current cycle. Open the app
and select DISHWASHER. The cycle progress is displayed in
the app.
Select or Deselect Push Notications
Push notications let you choose which events will be announced
with a text message. Open the app and select DISHWASHER,
then open PREFERENCES. Turn on the push notications you
want to receive.
Download a Specialty Cycle or My Cycle
The CUSTOM feature lets you select a Specialty cycle or you
can design a My Cycle on the JennAir® app and send it to your
dishwasher. When the dishwasher receives the cycle, the Custom
LED lights up for several minutes to indicate the cycle has been
received. When you want to use this cycle, press CUSTOM to
select the cycle, just as you would do for any other cycle. Press
the Start keypad and close the door within 4 seconds to start
the cycle.
HELPFUL TIP: The cycle will be remembered for future use until
a different cycle is downloaded to the dishwasher.
NOTE: If Custom is pressed without a cycle ready for selection, the
LED will blink and you will hear an “invalid key press” sound (if key
activation sounds are turned on). When a remote start command
is received from the app, the dishwasher will start the cycle. The
Remote Enable indicator light will remain lit.
Enable Quiet Mode
Enable Quiet mode lets you remotely silence the on-dishwasher
tones such as the end-of-cycle signal. Open the app and select
QUIET MODE.
Issue Alerts
Issue Alerts lets you know by text message if something needs
your attention and provides guidance about what to do. You
may turn off Issue Alerts from the app by going to the Appliance
Details page, choosing the Preferences option, and toggle off all
notications, and click save in the top right corner.
Enable Kosher Consumer Friendly (Sabbath Mode)
The Kosher Consumer Friendly mode lets you congure the
dishwasher for observance of the Sabbath. Open the app,
select DISHWASHER, and then turn on SABBATH mode. The
dishwasher will remain in Sabbath mode for up to 72 hours or
until you disable the mode.
NOTE: A fan runs up to an hour after the dishwasher has
completed a cycle. You may need to wait one hour after the
dishwasher cycle completes before you open the door for
Sabbath use.
12
Cycle and Option Descriptions
JDTSS243G
JDTSS244G
JDTSS245
JDTSS246
Estimated cycle times may increase or decrease, depending on water temperature, soil conditions, dish load size, and options selected.
You can customize your cycle by selecting an option.
See option selections. If you change your mind, press the option again to turn off the option or select a different option. You can change
an option anytime before the selected option begins. At each stage of the wash cycle, you may hear noises that you are not used to
hearing in your previous dishwasher. Each cycle will provide a series of pauses and water sprays throughout the wash cycle. This is
normal and will provide optimal cleaning performance.
CYCLE SELECTIONS
This information covers several different models. Your dishwasher may not have all of the cycles and options described.
IMPORTANT: The sensor in your dishwasher monitors the soil level. Cycle time and/or water usage can vary as the sensor adjusts
the cycle for the best wash performance. If the incoming water is less than the recommended temperature or food soils are heavy,
the cycle will automatically compensate by adding time, heat, and water as needed.
CYCLESESTIMATED
WASH TIME
W/O OPTIONS
WATER
USAGE
GALLONS
(LITERS)
This is the most versatile cycle. This cycle senses the load size, soil
amount, and toughness of soil to adjust the cycle for improved cleaning,
using only the amount of water and energy needed. The Sensor cycle is
automatically selected if you rst press the Start button. Includes Precision
Dry +.*
Use for hard-to-clean, heavily soiled pots, pans, casseroles, and regular
tableware. Includes Precision Dry +.
This cycle is recommended for daily, regular, or typical use to completely
wash and dry a full load of normally soiled dishes. This dishwasher’s
government energy certications were based on the Normal cycle with only
the Precision Dry + option selected.**
Use for lightly soiled items or china and crystal.1:45 to 3:302.7 to 7.9
For fast results, the 1 Hour wash cycle will clean dishes using slightly more
water and energy. For improved drying, select the Precision Dry + option.
NOTE: Some detergents are not recommended for short wash cycles.
Please refer to your detergent packaging for more information.
2:30 to 3:303.8 to 7.7
(14.4 to 29.3)
2:20 to 3:308.4 (31.7)
1:50 to 3:302.7 to 7.9
(10.4 to 30.0)
(10.4 to 30.0)
0:55 to 1:056.2 (23.5)
13
CYCLESESTIMATED
WASH TIME
W/O OPTIONS
WATER
USAGE
GALLONS
(LITERS)
Use for refreshing clean items that may be dusty from infrequent use,
or for rinsing soiled items that will not be washed right away. Do not
use detergent.
This is a specialty cycle that you select from the JennAir® app and
download to your dishwasher. Your dishwasher remembers this cycle until
you replace it by downloading another cycle from the JennAir® app.
(on some models)
*The government energy certications are not based on this cycle. See the Normal cycle description for the government energy
certication cycle. Using the Sensor cycle may increase your energy usage.
**No other washing and drying temperature options were selected, and the dishwasher was not subjected to truncated testing.
Rinse aid was not used, and there was no detergent used in the prewash.
0:15 to 0:202.4 (9.0)
VariableVariable
OPTION SELECTIONS
OPTIONSCAN BE
SELECTED
WITH
WHAT IT DOES ADDED
TIME TO
CYCLE
ADDED
WATER
GALLONS
(LITERS)
(on some
models)
Delay displays how many hours before the cycle
will begin.
To delay the start:
1. Select a wash cycle and options.
2. Press 1-24 HOUR DELAY. Each time you press
1-24 Hour Delay, it will display the next available
delay time.
3. Press START to begin the delay countdown.
NOTE: If the door is opened, such as to add a dish,
the Start button must be pressed to resume the delay
countdown.
Dries dishes with heat (and fan, depending on cycle/
option combination). This option, with the use of rinse
aid, will provide better drying results. Plastic items are
less likely to deform when loaded in the top rack. Use
Precision Dry + for optimum drying performance. For
air dry, turn Precision Dry + off.
Raises the main wash temperature to improve cleaning
for loads containing tough, baked-on food.
Available with
any cycle
Available
with any
cycle except
Refresh/
Rinse
Sensor
Cookware
Normal
Crystal
Delays start of
a cycle up to
24 hours.
Uses a heating
element to speed
drying times.
Precision Dry +
option defaults
to On when any
cycle is selected,
except for 1 Hour
wash.
Raises the main
wash temperature
from 105 °F (41°C)
to either 130°F or
140 °F (55 °C or
60 °C).
NANA
0:10 to 0:500
0:00 to 0:300 to 3.0
(0 to 11.2)
14
OPTION SELECTIONS
Sanitizes dishes and glassware in accordance
with NSF International NSF/ANSI Standard 184
for Residential Dishwashers. Certied residential
dishwashers are not intended for licensed food
establishments. Only sanitizing cycles have been
designed to meet the requirements of the NSF/
ANSI 184 performance standard for soil removal
and for sanitization efcacy. There is no intention,
either directly or indirectly, that all cycles on a NSF/
ANSI 184 certied dishwasher meet the NSF/ANSI
184 performance standard for soil removal and for
sanitization efcacy.
The Sanitize Rinse indicator glows at the end of the
cycle if the Sanitize Rinse option was successfully
completed. If the indicator does not activate, it is
probably due to the cycle being interrupted.
Raises the temperature with the power of steam before
nal rinse to help enhance shine, nish and reduce
glass spots.
For added convenience, use for washing a small load
of dishes in the top rack to help keep the kitchen
continuously clean.
For added convenience, use for washing a small load
of dishes in the bottom rack to help keep the kitchen
continuously clean.
OPTIONSCAN BE
SELECTED
WITH
Sensor
Cookware
Normal
Sensor
Cookware
Normal
Available with
any cycle
Available with
any cycle
WHAT IT DOES ADDED
TIME TO
CYCLE
Raises main wash
temperature from
105 °F to 140 °F
(41 °C to 60 °C)
and the nal rinse
from 140 °F to
155 °F (60 °C
to 68 °C).
Raises main wash
temperature
from 105 °F to
140 °F (41 °C to
60 °C), steam
clean before
rinsing, nal rinse
temperature
140 °F to 155 °F
(60 °C to 68 °C).
Slightly faster
wash for smaller
loads.
Slightly faster
wash for smaller
loads.
0:00 to 2:201.2 to 6.2
1:15 to 1:400 to 3.9
00
00
ADDED
WATER
GALLONS
(LITERS)
(4.8 to 23.3)
(0 to 14.9)
(on some
models)
The upper rack has ip-up spray nozzles that reach
into deeper items such as sports bottles, baby bottles,
or oddly shaped items. Flip the nozzles up to use them
and down to move them out of the way.
Sensor
Cookware
Normal
Crystal
1 Hour
Bottle Wash
nozzles ensure
interior wash and
rinse coverage
inside taller
items, such
as bottles.
0:070
15
CONTROLS AND CYCLE STATUS
ControlPurposeComments
To start or resume
a wash cycle.
If the door is opened during a cycle or the power is interrupted,
the Start indicator ashes.
NOTE: Push door rmly closed within 4 seconds of touching Start.
If the door is not closed within 4 seconds, the Start keypad LED
will ash, an audible tone will be heard, and the cycle will not start.
(on some models)
(on some models)
(varies by model)
To reset any cycle
or options during
selection.
To cancel a wash cycle
after it has been started.
To turn the audible
tones on or off.
The Cycle Status
Light is used to track
progress of the cycle
even though the door
is closed.
The Cycle Status
Display estimates cycle
length as you choose
cycles and options and
then counts down time
to cycle complete.
To follow the progress
of the dishwasher
cycle and to indicate
the success of Sanitize
Rinse.
Touch and hold CANCEL to reset any control selections made.
Touch and hold HI-TEMP WASH for 3 seconds to turn the audible
tones on or off. Only audible tones for conrming keypad touches
can be turned on/off. Important audible tones, such as indicating
a cycle has been interrupted, cannot be deactivated.
The single indicator light on the front of the door panel will remain
blue during wash/rinse, red during dry, and white when complete.
The Time Display is used for estimated cycle time and also for
delay hours.
Estimated cycle time is displayed in hours and minutes as you
make cycle and option selections. After you start the dishwasher,
the display counts down the time.
When you select the 1-24 Hour Delay feature, the time display will
give the number of hours followed by an “H”.
If you select the Sanitize Rinse option, when the cycle is nished,
the Sanitized indicator on the control panel glows. If your
dishwasher did not properly sanitize your dishes, the Sanitized
indicator ashes at the end of the cycle. This can happen if the
cycle is interrupted or if water could not be heated to required
temperature.
The light goes off when you open and close door or touch Cancel.
16
Canceling a Cycle
1. Open the door slightly to stop the cycle. Wait for the spraying
action to stop before completely opening the door.
2. Press and hold CANCEL once. The Cancel light will light up.
3. Close the door and the dishwasher starts a drain cycle
(if water remains in bottom of dishwasher). Let the dishwasher
drain completely. The Cancel/Drain light turns off after
2 minutes.
Changing a Cycle After Dishwasher Is Started
You can interrupt a cycle and restart your dishwasher from the
beginning using the following procedure:
1. Open the door slightly to stop the cycle. Wait for the spraying
action to stop, then open the door completely.
Dishwasher Features
2. Check that detergent dispenser cover is still closed. If cover
is open, you will need to rell the detergent dispenser before
restarting your new cycle.
3. Press CANCEL and wait approximately 2 minutes until the
machine drains and the Cancel light turns off.
4. Select new cycles and options.
5. Press START.
Adding a Dish After Dishwasher Is Started
1. Open the door slightly to stop the cycle. Wait for the spraying
action to stop and then completely open the door.
2. If the detergent dispenser door is closed you may add a dish.
If the detergent dispenser door is already opened an added
dish might not be cleaned.
3. Press START and close the door. If the door is not closed
within 4 seconds, you will hear a series of beeps and the
dishwasher will not start.
Silverware Basket
Silverware basket lids:
Use the slots in the covers to keep your silverware separated
for optimum wash. There are specially designed slots (small
round holes) for chopsticks. Mix silverware types to keep them
separated. Load knives down, forks up, and alternate spoons
for best cleaning results.
NOTE: If your silverware does not t into the designated slots,
push tabs inward on either end and lift lid off of the silverware
baskets. Mix silverware types to keep them separated. Load
knives down, forks up, and alternate spoons for best cleaning
results.
Cup and Stemware Holder
Fold down the extra shelf on the top rack to hold additional cups,
stemware, or long items such as utensils and spatulas. For best
results on cups, stagger the spacing so that the cups on the shelf
are not directly above the cups below.
Flexible Tines
The row of tines on the left-hand and
right-hand sides of the top rack can
be adjusted to make room for a variety
of dishes.
To adjust the fold-down tines:
1. Grasp the tip of the tine that is in the
tine holder.
2. Gently push the tine out of the holder.
3. Lay the tines down, toward the center
of the rack.
NOTE: The bottom rack has one row of exible tines located
in the back of the rack. Follow the same instructions to adjust.
Premium Adjustable 2-Position Top Rack
You can raise or lower the top rack to t tall items in either the top
or bottom rack. Adjusters are located on each side of the top rack.
To raise the rack:
Press both rack adjuster
thumb levers and lift the rack
until it is in the up position
and level.
To lower the rack:
Press both rack adjuster
thumb levers and slide the
rack to its down position
and level.
NOTE: The top rack must be level.
17
Removable Top Rack
A
The removable top rack
allows you to wash
larger items such as
pots, roasters, and
cookie sheets in the
bottom rack.
IMPORTANT:
Remove dishes prior to
removing the top rack
from the dishwasher.
To remove the rack:
To gain access to the
removable tabs on the
tracks/rails, pull the
upper rack forward
about halfway out of
the tub.
On one side, press the tab on the track in and pull up the front
end of the rack, out of the track. Then repeat this step on the
other side to completely remove the front end of the rack.
Then remove the rack by pulling the back end out using a forward
and upward motion.
To replace the rack:
Pull the tracks forward about halfway out of the tub.
Along the sides of the racks are round attachment tabs. Align
the rack’s back end attachment tabs with the cutout in the track.
Push down into place.
Pull the tracks completely out, and align the rack’s front end
attachment tabs with the cutout in the track. Push down into
place. You will hear a snap when the front end of the rack is
secured into place on each side.
Lower Rack Shelves (on some models)
Increase loading exibility—items
like casserole dishes stay stable
while the folding shelf allows you
to load smaller items on top.
Utensil Basket (on some models)
Use this extra capacity basket in the back of the top rack to hold
spatulas, serving spoons, and similar items. The utensil basket
can be removed for additional capacity by releasing the clips
attached to the rack.
Removable Culinary Tool Rack (third level rack)
(on some models)
The removable Culinary Tool Rack (third level rack) allows you to
wash larger items in the upper rack, or remove both the Culinary
Tool Rack and top rack to wash larger times in the lower rack.
See “Removable Top Rack” section.
To remove the rack:
1. To access track stops, pull the rack forward until it stops and
clicks into place.
2. To open track stops, ip the track stop (A) to the outside of
the track.
3. After opening both track
stops, slide front wheels up
and out of the slot (B) in track.
Continue to pull rack forward
in track and slide the back
wheels up and out of the track.
4. Close track stops.
5. Slide rack tracks back into dishwasher.
To replace the rack:
1. Gently pull rack tracks forward in dishwasher until they stop
and click into place.
2. To open track stops, ip the track stop to the outside of
the track.
3. Place the back rack rollers on each side of the rack into
the track slot and roll the rack back into the tracks.
4. Insert front rack rollers on each side of the rack into the
rack slots.
5. Close track stops on both sides of rack and slide rack back
into dishwasher.
B
Stemware Clips (on some models)
Use the stemware clips
to hold stemware more
securely.
18
Sliding Bowl Tines
Sliding lower-rack tines that
move left or right to t your
dishes. You can use this
feature to t larger items
like cereal bowls or other
odd shaped items.
Culinary Tool Rack (3rd level rack)
The culinary tool rack is designed with two movable baskets
to hold extra silverware, knives and cooking utensils.
Install the baskets in this up position when you have extra
silverware and atware to wash.
Up position
Install the baskets in this down position when you have extra
silverware, knives, or utensils requiring more room to wash.
IMPORTANT: When you are using the culinary tool baskets in the
down position, the top rack must also be in the lowest position.
Bottle Wash Feature (on some models)
Up to three sports bottles, baby bottles, or other narrow items
may be washed in the upper rack with this feature.
To wash bottles:
1. Select BOTTLE WASH on the control panel.
2. Flip up any or all three of the nozzles just far enough to t
inside your particular item.
3. Securely place items over the nozzles.
A
B
A. Water ows through these holes when the nozzle is ipped
down.
B. Water ows through these holes when the nozzle is ipped up.
When you do not need to wash bottles, ip the nozzles down until
they stop.
Down position
Remove the front basket in the down position, when you are
using the cup shelves or other tall items in the top rack for
more room.
Tub Lighting Feature (on some models)
The interior LED lights provide for better visibility for loading and
unloading your dishwasher. The lights turn on when the door is
opened and turn off when the door is closed.
The lights will turn off automatically after 15 minutes if the door
is left open. To turn the lights back on, close and open the door.
Kosher Consumer Friendly (Sabbath Mode only
available with app)
To turn the interior tub lights off, select the following keys in this
sequence: Normal, Normal, Hi-Temp Wash, Hi-Temp Wash,
Hi-Temp Wash.
19
Filtration System
Your dishwasher has the latest technology in dishwasher ltration. This ltration system minimizes sound and optimizes water and
energy conservation while providing superior cleaning.
The lter system consists of two parts, an upper lter assembly and a lower lter.
IMPORTANT: To avoid damage to dishwasher, do not operate your dishwasher
without lters properly installed. Be sure lower lter is securely in place and upper
lter assembly is locked into place. If upper assembly turns freely, it is not locked
Upper lter
assembly
into place.
The lters may need to be cleaned when:
■ Visible objects or soils are on the upper lter assembly.
■ Dishes feel gritty to the touch.
Lower lter
It is very easy to remove and maintain the lters. The chart below shows the recommended cleaning frequency.
RECOMMENDED TIME INTERVAL TO CLEAN YOUR FILTER
Number of Loads
Per Week
8–12Every 2 monthsEvery 4 monthsOnce per year
4–7Every 4 monthsOnce per yearOnce per year
1–3Twice per yearOnce per yearOnce per year
*Scrape excess food into the trash or food disposer prior to loading the dishwasher. We recommend this practice because it will
conserve the water and energy that you would have used to prepare your dishes. This will also save you time and effort.
If you only scrape
before loading*
If you scrape and rinse
before loading
If you wash before loading
Very Hard Water
If you have hard water (above 15 grains), clean your lter at least
once per month. Buildup of white residue on your dishwasher
indicates hard water. For tips on removing spots and stains, see
the “Troubleshooting” section.
Filter Removal Instructions
1. Turn the upper lter assembly a quarter turn counterclockwise
and lift out.
Locating tab
To remove upper lter assembly
2. Separate the upper lter assembly by gently pulling apart.
3. Clean the lters as shown.
Cleaning Instructions
IMPORTANT: Do not use wire brushes, scouring pads, etc., as
they may damage the lters.
Rinse lter under running water until most soils are removed.
If you have hard-to-remove soils or calcium deposits from hard
water, a soft brush may be required.
L
O
C
K
P
U
S
H
D
O
W
N
&
T
U
U
R
N
N
L
O
C
K
Filter Reinstallation Instructions
1. Noting the previous illustrations, place the lower lter under
the locating tabs in the bottom of the dishwasher, so the round
opening for the upper lter assembly lines up with
the round opening in the bottom of the tub.
2. Insert the upper lter assembly into the circular opening
in the lower lter.
Locating tab
20
To replace upper lter assembly
P
L
U
O
C
K
U
N
L
S
H
D
O
W
N
&
T
U
R
O
C
K
N
3. Slowly rotate the lter clockwise until it drops into place.
Continue to rotate until the lter is locked into place. If the lter
is not fully seated (still turns freely), continue to turn the lter
clockwise until it drops and locks into place.
NOTE: The upper lter assembly arrow does not have to align
with the arrow in the lower lter as long as the lter is locked.
Dishwasher Care
IMPORTANT: To avoid damage to dishwasher, do not operate
your dishwasher without the lters properly installed. Be sure the
lower lter is securely in place and the upper lter assembly is
locked into place. If the upper lter assembly turns freely, it is not
locked into place.
Cleaning the Exterior
Clean the exterior of dishwasher with a soft, damp cloth and
mild detergent. If your dishwasher has a stainless steel exterior,
it may have a coating that is resistant to ngerprints. Avoid using
abrasive cleaning products on the exterior of the dishwasher.
Cleaning and Maintaining the Interior
Many detergents may leave white spots or a white residue on
dishware and on the interior of the dishwasher. Over time this
residue can become unsightly and could affect dishwasher
performance. Use of a dishwasher cleaning product such as
affresh® Dishwasher Cleaner can help to remove the residue.
Monthly use of affresh® Dishwasher Cleaner is recommended
to help maintain the dishwasher.
To Use:
1. If cleaning without dishes, place one tablet in the detergent
dispenser. Do not add detergent (If signicant buildup is
noticeable, a second tablet can be placed in the bottom
of the dishwasher.)
2. If cleaning with dishes, place one tablet in the bottom of the
dishwasher. Place detergent in the dispenser.
3. Run a Normal wash cycle.
Another method to remove white residue is to use a vinegar rinse.
However, vinegar is an acid and using it too often could damage
your dishwasher.
Place (do not pour), 2 cups (500 mL) white vinegar in a glass or
dishwasher-safe measuring cup on the bottom rack. Run the
dishwasher through a complete washing cycle using an air-dry
or an energy-saving dry option. Do not use detergent. Vinegar
will mix with the wash water.
NOTE: JennAir recommends the use of high-quality, premeasured
detergent tablets or packs and the use of rinse aid for dishwasher
cleaning and daily care.
I
f you have a drain air gap,
check and clean it if the
dishwasher isn’t draining well.
To Reduce Risk of Property Damage During Vacation
or Extended Time Without Use
■ When you will not be using the dishwasher during the
summer months, turn off the water and power supply to
the dishwasher.
■ Make sure the water supply lines are protected against
freezing conditions. Ice formations in the supply lines
can increase water pressure and cause damage to your
dishwasher or home.
■ Damage from freezing is not covered by the warranty.
■ When storing your dishwasher in the winter, avoid water
damage by having your dishwasher winterized by authorized
service personnel.
21
Troubleshooting – Connectivity
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the “Connectivity Setup” section in this manual or contact the Connected Appliance Team.
In the U.S.A., contact the Connected Appliance Team:
Visit www.jennair.com/connect
Call: 1-800-536-6247 M–F 8 am – 8 pm EST
Email: Connected_appliance@jennair.com
By mail:
Connected Appliance Team
JennAir Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in the correspondence.
A
A. Remote Enable indicator light
B. Wireless Status icon
C. House icon
CONNECTION STATUSCONTROL PANEL INDICATOR LIGHTS
Dishwasher is not connectedAll icons and lights are off.
Dishwasher is attempting to connect to home Wi-Fi routerWireless Status icon is blinking slowly.
Dishwasher is connected to home Wi-Fi router, but JennAir®
app functions do not work
Dishwasher is connected to home Wi-Fi router and the
JennAir® app works
In Canada, contact the Connected Appliance Team:
Visit: www.jennair.ca/connect and click on the JennAir®
Connected Appliances link
Call: 1-800-536-6247 M–F 8 am – 8 pm EST
Email: Connected_appliance@jennair.com
By mail:
Connected Appliance Team
JennAir Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
B
C
Wireless Status icon is on.
House icon is blinking slowly.
Wireless Status icon is on.
House icon is on – it is not blinking
PROBLEMSOLUTION
DISHWASHER IS NOT
CONNECTED TO HOME
WI-FI ROUTER (WIRELESS
ICON IS OFF)
22
The dishwasher may be in Standby mode. Press START or any cycle key on the dishwasher and
observe indicators. All indicator lights are off when in Standby mode.
Check that the dishwasher has been connected to the home Wi-Fi router. See the “Connectivity
Setup” section.
Press and hold CONNECT for 3 seconds. The Wireless Status icon should blink while connecting (this
may take up to 2 minutes).
Check whether the router connection is on and working with other computers or devices in the home
(able to access the Internet). Have you changed the router or its password?
There may be weak signal strength or signal interference between the dishwasher and router. Try to
place the wireless router closer to the dishwasher. It may be necessary to install a Wi-Fi range extender.
Check the mobile app to verify that the dishwasher is not ofine. If it is ofine, do the following
to reconnect:
1. Go to “Preferences” in the mobile app nd and select DELETE APPLIANCE.
2. Follow the mobile app instructions to add an appliance.
PROBLEMSOLUTION
WIRELESS ICON DOES
NOT LIGHT AT ALL
AFTER PRESSING THE
CONNECT KEYPAD
Unplug or disconnect dishwasher power for 30 seconds, then reconnect power. Repeat Wi-Fi
connect process. If there is no connection after several attempts, use alternate setup instructions
available at www.jennair.com/connect. In Canada, visit www.jennair.ca/connect and click on the
JennAir® Connected Appliances link.
Appliance may be assigned to a Wi-Fi network that is not active. Verify that the network it is assigned
to is operating properly.
Verify that the dishwasher operates correctly, except for not being able to connect. Call for service.
DISHWASHER IS
CONNECTED TO HOME
WI-FI ROUTER
(WIRELESS ICON IS
ON), BUT JENNAIR® APP
FUNCTIONS DO NOT
WORK
Check whether either the House icon is on continuously; if not, press CONNECT to reestablish
wireless connection.
Connection to the JennAir® app service may be unavailable. Check if the House icon is off or blinking.
Check that your user account is set up. See the “Connectivity Setup” section or the JennAir® app
directly for account setup and dishwasher registration instructions.
Verify that the dishwasher is paired with your account in the app.
23
Troubleshooting
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service
call, refer to the warranty page in this manual and scan the code with your mobile device, or visit producthelp.jennair.com
In Canada, visit www.jennair.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
JennAir Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada:
JennAir Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in the correspondence.
PROBLEMSOLUTION
DISHWASHER DOES
NOT RUN
NOTE: It is normal for the dishwasher to repeatedly pause several times during a cycle.
If the Start light is blinking, press START and close the door within 4 seconds.
Be sure the door is closed and latched.
■ Check that there is not an interference between large casserole dishes and the wash system
at the back of the dishwasher.
■ Check to see if any items are protruding through the bottom or back of the rack. Also check to
see if tall items are hitting the upper rack or spray arm. Adjust loading as necessary to ensure
door is closed and latched.
Press START or CANCEL, or open and close the door before selecting your cycle/option. Controls
must be awakened after a period of inactivity.
Be sure you have selected a cycle. See the “Cycle and Option Descriptions” section.
Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped.
If lights other than Start blink and the unit will not run, you will need to call for service.
If the numeric display shows a code “F2E2,” you will need to call for service.
DETERGENT REMAINS
IN THE DISPENSER OR
TABLET IS ON BOTTOM
OF TUB
Check for dishware, such as cookie sheets, cutting boards, or large containers, etc., that may be
blocking the detergent dispenser from opening properly.
Be sure your detergent is fresh and lump-free.
Be sure the cycle has completed (the Clean light is on). If it has not completed, you will need to
resume the cycle by closing the door and pressing Start.
CYCLE RUNS TOO LONGNOTES:
■ To use less water and reduce energy consumption, you will encounter cycles that typically run
for up to 3 hours.
■ A water heater setting of 120 °F (49 °C) is best the dishwasher will delay longer while heating
cooler water.
■ Some options will add time to the cycle. See the “Cycle and Option Descriptions” section.
The Precision Dry + option adds approximately 45 minutes.
Try the Express Wash cycle.
Run the hot water at a faucet close to the dishwasher before starting the cycle.
DISHWASHER NOT DRYINGNOTE: Plastic and items with nonstick surfaces are difcult to dry because they have a porous
surface which tends to collect water droplets. Towel drying may be necessary.
Use of rinse aid along with the Precision Dry + option is needed for proper drying.
Proper loading of items can affect drying. (See specic loading instructions within this guide.)
Glasses and cups with concave bottoms hold water. This water may spill onto other items
when unloading.
■ Unload the bottom rack rst.
■ Locate these items on the more slanted side of the rack for improved results.
WILL NOT FILLBe sure the water to the dishwasher is turned on.
Check that the overll protection oat is free from obstructions. See the “Parts and Features” section.
Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not operate
properly or may not ll with water. See “Blinking Lights” in the “Troubleshooting” section.
24
PROBLEMSOLUTION
WATER REMAINS IN THE
TUB/WILL NOT DRAIN
Be sure the cycle has completed (the Clean indicator is on). If it has not, you will need to resume the
cycle by pressing Start and closing the door within 4 seconds.
If dishwasher is connected to a food waste disposer, be sure the knockout plug has been removed
from the disposer inlet.
Check for kinks in the drain hose.
Check for food obstructions in the drain or disposer.
Check your house fuse or circuit breaker.
HARD WATER
(WHITE RESIDUE ON
DISHWASHER INTERIOR
OR GLASSWARE)
NOTE: Extremely hard water mineral deposits can cause damage to your dishwasher and make
it difcult to achieve good cleaning. A water softener is strongly recommended if your hardness
is 15 grains or more. If a water softener is not installed, the following steps may help:
Use a commercial cleaner designed for dishwashers once per month.
Clean the upper and lower lters at least once per month. See “Cleaning Instructions” in the
“Filtration System” section.
Always use a rinse aid.
Always use a high-quality, fresh detergent.
Use a detergent booster/water softener additive designed for dishwashers.
ODORSNOTE: If the dishwasher is not used daily, you can run a rinse cycle with the partial load until a full
load is ready to run.
Run a vinegar rinse through the dishwasher by putting 2 cups (500 mL) of white vinegar in an upright
glass measuring cup in the lower rack. Run a Normal cycle with the Precision Dry + option turned off.
Do not use detergent.
The dishwasher may not be draining properly, see “Water Remains In The Tub/Will Not Drain” in the
“Troubleshooting” section.
NOISYSurging sounds can occur periodically throughout the cycle while the dishwasher is draining.
Normal water valve hissing may be heard periodically.
A normal snap sound may be heard when the detergent dispenser opens during the cycle and when
the door is opened at the end of the cycle.
Improper installation will affect noise levels.
Be sure the lters are properly installed.
A thumping sound may be heard if items extend beyond the racks and interfere with the wash arms.
Readjust the dishware and resume the cycle.
FOOD SOILS REMAIN
ON DISHES
Be sure the dishwasher is loaded correctly. Improper loading can greatly decrease the washing
performance. See the “Dishwasher Use” section.
Check lter to ensure it is properly installed. Clean it if needed. See “Cleaning Instructions” in the
“Filtration System” section for details.
Select the proper cycle and option for the type of soils. The Tough cycle with the Hi-Temp Wash
option can be used for tougher loads.
Be sure the incoming water temperature is at least 120 °F (49 °C).
Use the proper amount of fresh detergent. More detergent is needed for heavier soiled loads and
hard water conditions.
Scrape food from dishes prior to loading (do not pre-rinse).
DISHES DIRTY/SUDS IN
DISHWASHER/CYCLE
NOT COMPLETE
If foam or suds are detected by the dishwasher sensing system, the dishwasher may not operate
properly or may not ll with water.
Suds can come from:
■ Using the incorrect type of detergent, such as dish detergent for hand washing dishes,
laundry detergent, or hand soap.
■ Not replacing the rinse aid dispenser cap after lling (or relling) the rinse aid.
■ Using an excessive amount of dishwasher detergent.
■ Inadequately rinsing off detergent from dishes washed by hand before loading them into
the dishwasher.
Call for service.
If no water was present in the machine at any time during a heated wash cycle, the cycle will end and
the Clean indicator will not come on. See “Will Not Fill” in the “Troubleshooting” section.
DID NOT SANITIZEIf the Sanitized light is blinking, the load is NOT sanitized. The cycle was interrupted in the nal rinse
or the temperature for your water heater is set too low. Set your water heater to 120 ºF (49 °C).
DAMAGE TO DISHWAREImproper loading can cause dishes to become chipped or damaged. (See specic loading
instructions within this guide.)
25
PROBLEMSOLUTION
BLINKING LIGHTSBlinking indicators will occur when the cycle is paused or when the cycle has been interrupted by
opening the door. If the Start light is blinking, press the START keypad and close the door within
4 seconds.
See “Start or Resume a Cycle” in the “Dishwasher Use” section.
If the Clean light or any other lights are blinking and the dishwasher will not run, call for service.
CLOUDY OR SPOTTED
DISHWARE (AND HARD
WATER SOLUTION)
Add or adjust the amount of liquid rinse aid for better drying and to reduce spotting. See the “Add
Rinse Aid” section.
Use the correct amount of detergent.
Conrm that the cloudiness is removable by soaking the item in white vinegar for 5 minutes. If the
cloudiness disappears, it is due to hard water. Adjust the amount of detergent and rinse aid. See
“Hard Water (White Residue on Dishwasher Interior or Glassware)” in the “Troubleshooting” section.
If it does not come clear, it is due to etching (see below).
Be sure the incoming water temperature is set at 120 °F (49 °C).
Try using the Hi-Temp Wash and Sani Rinse options.
To remove spotting, run a vinegar rinse through the dishwasher:
■ Wash and rinse the affected dishware and load into dishwasher. Remove all silverware and metal
items. Put 2 cups (500 mL) of white vinegar in a glass measuring cup in the lower rack. Run a
Normal cycle with the Precision Dry + option turned off. No detergent is needed.
ETCHING (PERMANENT
CLOUDINESS)
This is an erosion of the surface of the glassware and can be caused by a combination of water that
is too hot, using too much detergent with soft water, or pre-washing. Detergent needs food soil to
act upon. If etching has occurred, the glassware is permanently damaged. To avoid further etching,
adjust the detergent amount to match the water hardness, stop pre-washing, and use water heating
options only when incoming water temperature is below 120°F (49°C).
LEAKING WATERBe sure dishwasher has been installed properly and is level.
Suds can cause the dishwasher to overow. Measure the detergent accurately and use only
detergents designed for use in a dishwasher. Less detergent is needed in soft water. Try another
brand of detergent if sudsing continues.
To avoid rinse aid leaking from the dispenser, be sure the lid is securely attached and avoid overlling.
TUB IS DISCOLOREDHigh iron content in the water can discolor the tub.
Tomato-based foods can discolor the tub or dishware. Large amounts of tomato-based foods should
be removed from the dishes before loading.
A citrus-based cleaner can be used to clean.
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