Jenn-Air JDTSS244GM, JDTSS244GL User Manual

DISHWASHER
USER INSTRUCTIONS
THANK YOU for purchasing this high-quality product. Register your new dishwasher at www.jennair.com. In Canada, visit our website at www.jennair.ca.
Get Internet connection instructions, terms of use, and privacy policy at www.jennair.com/connect. If you have any problems or questions, call the JennAir Connected Appliance Team at 1-800-536-6247. In Canada, visit www.jennair.ca/connect and click on the JennAir® Connected Appliances link.
For future reference please make a note of your product model and serial numbers. These can be located near the door on the right-hand or left-hand side of the dishwasher interior.
Model Number _____________________________________________ Serial Number _____________________________________________
Table of Contents
DISHWASHER SAFETY ..............................................................1
CONNECTED APPLIANCE REGULATORY NOTICES ..............3
WHAT’S NEW IN YOUR DISHWASHER .....................................4
PARTS AND FEATURES .............................................................5
START-UP/QUICK REFERENCE ................................................ 6
QUICK STEPS ............................................................................7
CONNECTIVITY FEATURES ....................................................... 8
CONNECTIVITY SETUP .............................................................. 9
DISHWASHER USE – BASIC OPERATION ................................ 9
DISHWASHER USE – SMART OPERATION ............................ 12
CYCLE AND OPTION DESCRIPTIONS....................................13
DISHWASHER FEATURES ....................................................... 17
FILTRATION SYSTEM ...............................................................20
DISHWASHER CARE ................................................................21
TROUBLESHOOTING – CONNECTIVITY ................................22
TROUBLESHOOTING ............................................................... 24
OPEN SOURCE LICENSE USAGE ........................................... 27
WARRANTY ...............................................................................28
W11255227A
Dishwasher Safety
IMPORTANT SAFETY INSTRUCTIONS
WARNING: When using the dishwasher, follow basic precautions, including the following:
Read all instructions before using the dishwasher.
Use the dishwasher only for its intended function.
Use only detergents or rinse agents recommended for use in
a dishwasher, and keep them out of the reach of children. When loading items to be washed:
1) Locate sharp items so that they are not likely to damage the door seal; and
2) Load sharp knives with the handles up to reduce the risk of cut-type injuries.
Do not wash plastic items unless they are marked
“dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer's recommendations.
Do not touch the heating element during or immediately after
use. Do not operate the dishwasher unless all enclosure panels
are properly in place.
Do not tamper with controls.
Do not abuse, sit on, or stand on the door, lid, or dish racks
of the dishwasher.
To reduce the risk of injury, do not allow children to play in
or on the dishwasher. Under certain conditions, hydrogen gas may be produced in
a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
Remove the door or lid to the washing compartment
when removing an old dishwasher from service or discarding it.
SAVE THESE INSTRUCTIONS
GROUNDING INSTRUCTIONS
For a grounded, cord-connected dishwasher:
The dishwasher must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The dishwasher is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.
WARNING:
Improper connection of the equipment-
grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or service representative if you are in doubt whether the dishwasher is properly grounded. Do not modify the plug provided with the dishwasher; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
For a permanently connected dishwasher:
The dishwasher must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dishwasher.
SAVE THESE INSTRUCTIONS
WARNING
Tip Over Hazard
Do not use dishwasher until completely installed.
Do not push down on open door.
Doing so can result in serious injury or cuts.
2
Connected Appliance Regulatory Notices
Antenna Type
Maximum Permissible
Antenna Gain (dBi)
Required
Impendance (OHM)
Slot
1.2
50
Monopole
(WICHAM01 only)
0.5
50
Dipole
3.050F
1.60
50
Planar F
4.2
50
Type d’antenne
Gain admissible
maximal d’antenne (dBi)
L’impédance
requise (OHM)
À fentes
1,2
50
Monopôle (WICHAM01
seulement)
0,5
50
Dipole
3,050F
1,60
50
Planaire F
4,2
50
Federal Communications Commission (FCC) Compliance Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: – Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected. – Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference
that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
RF Exposure Information
To comply with FCC/IC RF exposure requirements for mobile transmitting devices, this transmitter should only be used or installed at locations where there is at least 20 cm separation distance between the antenna and all persons. To comply with FCC/IC RF exposure limits for general population/uncontrolled exposure, the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
Industry Canada (IC) Compliance Notice
This Device complies with Industry Canada License-exempt RSS standard(s). Operation is subject to the following two conditions:
1. This device may not cause interference,
2. This device must accept any interference, including interference that may
cause undesired operation of the device. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. The radio transmitters IC: 10248A-WICHAM01 and 10248A-FLDAAM01 have been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.
To comply with FCC and Industry Canada RF radiation exposure limits for general population, the antenna(s) used for this transmitter must be installed such that a minimum separation distance of 20 cm is maintained between the radiator (antenna) and all persons at all times and must not be co­located or operating in conjunction with any other antenna or transmitter. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou
inférieur) approuvé pour l’émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité nécessaire à l’établissement d’une communication satisfaisante. Le émetteurs radio IC : 10248A-WICHAM01 et 10248A-FLDAAM01 ont été approuvés par Industrie Canada pour fonctionner avec les types d’antenne énumérés ci-dessous et ayant un gain admissible maximal et l’impédance requise pour chaque type d’antenne. Les types d’antenne non inclus dans cette liste, ou dont le gain est supérieur au gain maximal indiqué, sont strictement interdits pour l’exploitation de l’émetteur.
Pour satisfaire aux exigences de la FCC et IC d’exposition aux radiofréquences, une distance de séparation de 20 cm ou plus doit être maintenue entre cet appareil et des personnes lors de fonctionnement du dispositif. Pour assurer la conformité des opérations au plus près que cette distance n’est pas recommandée. L’antenne utilisée pour ce transmetteur ne doit pas être co-localisés en conjonction avec toute autre antenne ou transmetteur.
OEM Responsibilities to comply with FCC and Industry Canada Regulations
The WICHAM01 / FLDAAM01 Modules have been certified for integration into products only by OEM integrators under the following conditions:
1. The antenna(s) must be installed such that a minimum separation distance of 20 cm is maintained between the radiator (antenna) and all persons at all times.
2. The transmitter module must not be co-located or operating in conjunction with any other antenna or transmitter.
As long as the two conditions above are met, further transmitter testing will not be required. However, the OEM integrator is still responsible for testing their end-product for any additional compliance requirements required with this module installed (for example, digital device emissions, PC peripheral requirements, etc.).
IMPORTANT NOTE: In the event that these conditions cannot be met
(for certain configurations or co-location with another transmitter), then the FCC and Industry Canada authorizations are no longer considered valid and the FCC ID and IC Certification Number cannot be used on the final product. In these circumstances, the OEM integrator will be responsible for re­evaluating the end product (including the transmitter) and obtaining a separate FCC and Industry Canada authorization.
End Product Labeling
The WICHAM01 / FLDAAM01 Modules are labeled with FCC ID and IC Certification Number. If the FCC ID and IC Certification Number are not visible when the module is installed inside another device, then the outside of the device into which the module is installed must also display a label referring to the enclosed module. In that case, the final end product must be labeled in a visible area or display the following:
“Contains FCC ID: A5UWICHAM 01” “Contains IC: 10248A-WICHAM01”
or
“Contains FCC ID: A5UFLDAAM01” “Contains IC: 10248A-FLDAAM01”
The OEM of the WICHAM01 / FLDAAM01 Module must only use the approved antenna(s), which have been certified with this module. The OEM integrator has to be aware not to provide information to the end user regarding how to install or remove this RF module or change RF related parameters in the user manual of the end product.
The user manual for the end product must include the following information in a prominent location:
“To comply with FCC and Industry Canada RF radiation exposure limits for general population, the antenna(s) used for this transmitter must be installed such that a minimum separation distance of 20 cm is maintained between the radiator (antenna) and all persons at all times and must not be co­located or operating in conjunction with any other antenna or transmitter.”
3
What’s New in Your Dishwasher
Energy
Congratulations on purchasing your water- and energy-efcient dishwasher! This dishwasher cleans by spraying the dishes with water and pauses to allow the detergent to soak into and release the soils on the dishes. The cycles are longer due to the soak and pauses for exceptional cleaning. Your dishwasher contains an optical water sensor. The optical water sensor is used to determine the optimum water and energy consumption for great cleaning performance. Efcient dishwashers run longer to save water and energy, just as driving a car slower saves on gas. The rst cycle using the sensor will run longer to calibrate the optical sensor.
Performance
Rinse Aid
Using rinse aid will optimize your drying and wash performance. This dishwasher is specically designed to be used with rinse aid for improved drying performance and controlling buildup of hard water deposits. Energy-efcient dishwashers use less water and energy, so they depend on the water “sheeting” action of rinse aid for total optimal performance.
Dispensers vary by model
Detergent
The United States and Canada have passed regulations limiting the amount of phosphorus (phosphates) in household dishwasher detergents. Major manufacturers have reformulated their dishwasher detergent for this change in detergents as another step in eco-conscious awareness. With these changes, we recommend quality tablets and packs for convenience and improved performance.
SLIDE
Filtration System
Your dishwasher has the latest technology in dishwasher ltration. This triple ltration system minimizes sound and optimizes water and energy conservation while providing optimal cleaning performance. Maintenance of your lters regularly will sustain peak cleaning performance. We suggest you clean both your upper and lower lters and rinse under running water at least once a month.
Dispensers vary by model
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K
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H
D
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N
&
T
U
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K
SLIDE
4
Upper level wash
Water feed tube
Parts and Features
Interior lighting
(on some models)
Model and serial number label
Water inlet opening
Lower spray arm Heating element
Rinse aid dispenser reduces spotting and improves drying.
Detergent dispenser (dispenser sytle and location varies by model)
Active vent
Pressurized spray nozzles provide effective cleaning.
Overll protection oat
Filtration System removes soil from water and improves cleaning action.
SAID and MAC ID numbers
Control panel
CULINARY TOOL RACK (on some models)
Premium top rack adjusters
Cup shelf
Flexible fold-down tines
Upper spray arm
Lower rack shelves (on some models)
Sliding bowl tines
Utility basket
(on some models)
Bottle wash
(on some models)
Stemware clips
(on some models)
Rack handle
TOP RACK
Silverware basket
Culinary basket
(on some models)
BOTTOM RACK
5
Start-Up/Quick Reference
IMPORTANT: Do not block detergent dispenser
Tall items placed in the lower rack may block the dispenser door. Cookie sheets and cutting boards can easily block the dispenser. If detergent is inside of the dispenser or on the bottom of the tub after the cycle is complete, the dispenser was blocked.
Drying – Rinse aid is essential
You must use a drying agent such as a rinse aid for good drying performance. Rinse aid along with the Precision Dry + option will provide best drying and avoid excessive moisture in the dishwasher interior.
SLIDE
Dispensers vary by model
1 Hour Wash – When you need fast results
Efcient dishwashers run longer to save water and energy, just as driving a car slower saves on gas. When you need fast results, the 1 Hour wash cycle will clean your dishes using slightly more water and energy. Select the Precision Dry + option to include automatic drying (adds approximately 38 to 45 minutes to the 1 Hour wash cycle).
Sensor wash cycle for optimal cleaning
The most advanced and versatile cycle. Sensor wash cycle senses the soil amount and toughness of soil to adjust the cycle for optimal cleaning using only the amount of water and energy needed. The Sensor wash cycle is recommended for tough soil. No need to pre-rinse dishes; just scrape leftover food into the trash or disposal and load.
Touch Start every time you add a dish
IMPORTANT: If anyone opens the door (such
as for adding a dish, even during the delay option), Start must be touched each time.
Push the door rmly closed within 4 seconds of touching Start. If the door is not closed within 4 seconds, the Start keypad LED will ash, an audible tone will be heard, and the cycle will not start.
Proper Detergent Dosing
High-quality premeasured tablets and packs are recommended for improved performance.
It is possible to use too much detergent in your dishwasher. This can lead to etching of your dishes. See “Add Detergent” and “Add Rinse Aid” in the “Dishwasher Use” section, to determine the amount of detergent needed based on your water hardness.
6
Remove bulk food and load dishwasher.
1
Quick Steps
Select a cycle and options (varies by model).
3
Scrape off excess food into garbage or food disposer.
Load dishes so that water spray will reach every surface.
Add detergent and rinse aid (varies by model).
2
Start the dishwasher.
4
To start and resume a cycle, press START and close the door within 4seconds. If the door is not closed within 4 seconds, the Start LED will ash, and the cycle will not start.
SLIDE
SLIDE
7
Connectivity Features
Wi-Fi connectivity allows your Smart dishwasher to connect to the Internet and interact with the JennAir® app from your smartphone or mobile device. This connection opens up several Smart options to you. App features and functionality are subject to change. The options described are typical and may change. Please refer to the JennAir® app for up-to-date connectivity features.
Issue Alerts (Opt-In)
What it does: Sends you a push notication if something has
gone wrong. What it does for you: Alerts you in advance and provides
guidance to x simple issues through videos and step-by-step instructions.
If the issue is more complex, you can email or call our service center directly from the JennAir® app.
Kosher Consumer Friendly (Sabbath Mode only available with app)
SMART FEATURES
Smart features help make your every day more efcient by letting you remotely monitor, manage, and maintain your dishwasher. Your dishwasher may have additional features not mentioned here. Please refer to your app for a complete listing of additional features.
Remote Enable
What it does: Allows you to send remote control of your
dishwasher to your smartphone or mobile device via the JennAir® app.
What it does for you: When enabled, allows you to start your dishwasher from anywhere and, therefore, manage when it gets done.
Cycle Progress
What it does: Gives you an up-to-the-minute look at your
progress. What it does for you: Lets you know the dishwasher status
time from anywhere.
What it does: During this mode, the controls and lights will not operate and the interior lights will be off.
What it does for you: Sets up the use of your dishwasher for observance of the Sabbath.
GET STARTED
Refer to the “Connectivity Setup” section in these User Instructions and follow the instructions to get connected.
Check the JennAir® app frequently for additional information and features.
Notication (Opt-In)
What it does: Your dishwasher will send you a push notication. What it does for you: Alerts you precisely when the dishwasher
is done, so you can do what comes next and move on to other things.
Specialty Cycles and My Cycle (on some dishwashers)
What it does: Allows you to browse additional cycles available
in the JennAir® app and download a cycle to the dishwasher with the Custom option. You can also create and save your own customized cycles.
What it does for you: Lets you choose what settings work for you and saves the settings to use again and again.
Quiet Mode
What it does: Lets you turn off the tones and beeps coming
from your dishwasher. What it does for you: Allows you to use your dishwasher without
disturbing anyone else in the household.
8
Connectivity Setup (on some models)
Get the App and Get Connected
With your mobile device, get the app, connectivity setup instructions, terms of use, and privacy policy at:
www.jennair.com/connect
In Canada, visit
www.jennair.ca/connect
and click on the JennAir® Connected Appliances link.
IMPORTANT: Proper installation of your appliance prior to use is your responsibility. Be sure to read and follow the Installation
Instructions that came with your appliance. Connectivity requires Wi-Fi and account creation. App features and functionality subject to change. Data rates may apply. If you have
any problems or questions, call JennAir® Connected Appliances at 1-800-536-6247.
You Will Need:
■ A home wireless router supporting Wi-Fi, 2.4 Ghz preferably with WPA2 security. If you are unsure of your router’s
SET UP
Once installed, launch the app. You will be guided through the steps to set up a user account and to connect your appliance. If you have any problems or questions, call JennAir® Connected Appliances at 1-800-536-6247.
capablilities, refer to the router manufacturer’s instructions.
■ The router to be on and have a live internet connection.
■ The 10-character SAID code for your appliance. The SAID code is either printed on a label on the appliance or can
be found on the LCD screen. Refer to the “Parts and Features” section for the location.
Dishwasher Use — Basic Operation
STEP 1
Prepare and Load the Dishwasher
IMPORTANT: Remove leftover food, bones, toothpicks, and
other hard items from the dishes. Remove labels from containers before washing.
■ Check that nothing blocks the upper or lower spray arm.
Items in rack can block the spray arms.
10-place load – upper rack 10-place load – lower rack
12 -place load – upper rack 12-place load – lower rack
IMPORTANT: Remove leftover food, bones, toothpicks, and other hard items from dishes. Remove labels from containers before washing.
■ Make sure when the dishwasher door is closed no items
are blocking detergent dispenser.
■ Items should be loaded with soiled surfaces facing down
and inward to the spray as shown in the graphics above. This will improve cleaning and drying results. Angle dirtiest dish surface downward, allowing space for water to ow up through rack and between dishes.
■ Avoid overlapping items, like bowls or plates that may
trap food.
■ Place plastics, small plates, and glasses in upper rack.
■ Wash only items marked “dishwasher safe.”
■ To avoid thumping/clattering noises during operation:
Load dishes so they do not touch one another. Make sure lightweight load items are secured in racks.
9
■ When loading silverware, always place sharp items pointing
down and avoid nesting, as shown. If your silverware does not t into the designated slots, lift and slide covers off to remove them and mix silverware types to keep them separated.
■ Use the slots in the covers and suggested loading patterns
to keep your silverware separated for optimum wash.
Dispenser style B.
To close lid To open lid
STEP 2
Add Detergent
SLIDE
Dispensers vary by model
Premeasured Detergents
High-quality premeasured tablets and packs are recommended for improved performance.
Quality tablets and packs have been proven better than powder, liquid, or gel detergents at reducing lming on dishes. Using tablets and packs over time will start to reduce or eliminate white lm. They are suitable for all hardness and soil levels. Also, by using a rinse aid, you can minimize repeat buildup of white lm (not all packs and tablets contain rinse aid). Always place premeasured detergents in main compartment and close the lid.
NOTE: Follow instructions on the package when using other dishwasher detergent types or use the chart below for standard powdered detergents.
■ Use automatic dishwasher detergent only. Add detergent
just before starting a cycle.
■ Fresh automatic dishwasher detergent results in better
cleaning.
■ Store tightly closed detergent container in a cool dry place.
Dispenser style A.
To close lid To open lid
SLIDE
SLIDE
Place selected detergent in the dispenser. Place nger, as shown, and slide lid closed. Press rmly until it clicks.
Push OPEN, as shown, and the lid will slide open.
Place selected detergent in the dispenser. Place nger, as shown, and ip the lid closed.
Press the lid latch on the side of the dispencer and the lid will open.
Press rmly until it clicks.
Powders and Gels
Water Hardness
Soft (0-4 grains
per U.S. gallon)
Medium (5-9 grains
per U.S. gallon)
Hard (10-14 grains
per U.S. gallon)
*The prewash compartment is on top of the sliding door of
the dispenser.
**A full main wash compartment contains 2 Tbsp (30 ml). IMPORTANT: Extremely hard water mineral deposits (15 grains
per U.S. gallon or more) can cause damage to your dishwasher and make it difcult to achieve good results. A water softener is recommended to avoid damage and achieve good results.
NOTE: Follow instructions on the package when using other dishwasher detergent types.
Soil Level Prewash
Compartment*
Main Wash
Compartment
Light None “Soft” ll line Normal None “Soft” ll line Heavy Full “Soft” ll line
Light None “Soft” ll line Normal Full Full** Heavy Full Full**
Light Full Full** Normal Full Full** Heavy Full Full**
STEP 3
Add Rinse Aid
■ Your dishwasher is designed to use rinse aid for good drying
performance. Without rinse aid, your dishes and dishwasher interior will have excessive moisture. The heating and drying options will not perform as well without rinse aid.
■ Rinse aid keeps water from forming droplets that can dry as
spots or streaks. It also improves drying by allowing water to drain off of dishes after nal rinse.
■ Rinse aid helps to reduce
excess moisture on the dish racks and interior of your dishwasher.
■ Check the rinse aid indicator
when the door is completely opened. Add rinse aid when indicator drops to “Rell” level.
Rinse aid indicator varies by model
Full
Add
10
■ On some models, add rinse
Pre
aid by twisting the dispenser cap a quarter turn clockwise
-
6
5
to open and lift off. Pour rinse aid into the opening until the indicator level is at “Full.” Replace the dispenser cap and turn to “Lock.” Make sure
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4
-
fill
max
-
-
-
-
3
2
1
-
-
-
-
-
-
-
cap is fully locked.
■ On some models, add rinse
aid by opening the rinse dispenser lid by gently pushing in the center of the lid with your thumb and pulling up on the edge. Pour rinse aid into the opening until the dispenser is full.
Wash
OPEN
SLIDE
Then, close the dispenser by pushing down gently on the lid.
NOTE: For most water conditions, the factory setting will give good results. If you have hard water or notice rings or spots, try a higher setting. Turn the arrow adjuster inside the dispenser by either using your ngers or inserting a at-blade screwdriver into the center of the arrow and turning.
STEP 5
Start or Resume a Cycle
■ If needed, run hot water at the sink nearest your dishwasher
until the water is hot. Turn off water.
■ For best dishwashing results, water should be 120 ºF (49 ºC)
as it enters the dishwasher.
■ Select the wash cycle and options
desired. To repeat the same cycle and options used previously, press START twice. Within 4 seconds of pressing Start, you must rmly push the door closed. If the door is not closed within 4 seconds, the Start LED will ash, an audible tone will sound, and the cycle will not start.
■ You can add an item at the beginning of the cycle. Open the
door slowly and add the item. Press START and close the door rmly within 4 seconds. If the door has been open more than 4 seconds, the LED will ash and the dishwasher will not resume unless you press Start again.
IMPORTANT: If the door has been opened after starting a cycle, (even during the delay option) Start must be pressed again.
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6
5
-
4
-
fill
max
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-
-
-
-
3
2
1
-
-
-
-
-
-
-
Rinse aid adjustment varies by model
STEP 4
Select a Cycle
Efcient dishwashers run longer to save water and energy, just as driving a car slower saves gas. Cycle times may increase or decrease, depending on selections. Estimated cycle times after calibration are listed in the “Cycle and Option Descriptions” chart in the following section.
Select Options (varies by model)
See the “Cycle and Option Descriptions” chart in the following section.
You can customize your cycles by pressing the options desired. If you change your mind, press the option again to turn off the option. Not all options are available for every cycle. If an invalid option is selected for a given cycle, the lights will ash.
11
Dishwasher Use – Smart Operation (on some models)
u
u
q
NOTE: You must have successfully completed the “Connectivity Setup” section for the following features to function. Verify that the Wireless Status icon and the House icon is illuminated. Check the JennAir® app for additional dishwasher features, including Remote Enable.
Wireless icon Remote Enable House icon
Set a Remote Enable
Remote Enable requires Wi-Fi and account creation. App features and functionality subject to change. Subject to Terms of Service are available at: www.jennair.com/connect. Data rates may apply. In Canada, visit www.jennair.ca/connect and click on the JennAir® Connected Appliances link.
Remote Enable mode allows you to start your dishwasher remotely from the JennAir® app.
After loading the dishwasher and selecting your cycle settings, press and hold REMOTE ENABLE HOLD 3 SEC for 3 seconds. The Remote Enable indicator light will be solidly lit.
When a remote start command is received from the app, the dishwasher will start the cycle. The Remote Enable indicator light will remain lit.
NOTE: If no Wi-Fi connection is available, the Remote Enable will not be set and the Wireless icon will blink for 2 seconds, then go out.
HELPFUL TIP: Make sure that your dishwasher door remains closed and the cycle is not changed until you start the cycle. Opening the door after a Remote Enable has been set will cancel the Remote Enable. The Remote Enable will need to be reinitiated.
Follow Cycle Progress
Follow Cycle Progress lets you remotely monitor your dishwasher and anticipate when it will nish the current cycle. Open the app and select DISHWASHER. The cycle progress is displayed in the app.
Select or Deselect Push Notications
Push notications let you choose which events will be announced with a text message. Open the app and select DISHWASHER, then open PREFERENCES. Turn on the push notications you want to receive.
Download a Specialty Cycle or My Cycle
The CUSTOM feature lets you select a Specialty cycle or you can design a My Cycle on the JennAir® app and send it to your dishwasher. When the dishwasher receives the cycle, the Custom LED lights up for several minutes to indicate the cycle has been received. When you want to use this cycle, press CUSTOM to select the cycle, just as you would do for any other cycle. Press the Start keypad and close the door within 4 seconds to start the cycle.
HELPFUL TIP: The cycle will be remembered for future use until a different cycle is downloaded to the dishwasher.
NOTE: If Custom is pressed without a cycle ready for selection, the LED will blink and you will hear an “invalid key press” sound (if key activation sounds are turned on). When a remote start command is received from the app, the dishwasher will start the cycle. The Remote Enable indicator light will remain lit.
Enable Quiet Mode
Enable Quiet mode lets you remotely silence the on-dishwasher tones such as the end-of-cycle signal. Open the app and select QUIET MODE.
Issue Alerts
Issue Alerts lets you know by text message if something needs your attention and provides guidance about what to do. You may turn off Issue Alerts from the app by going to the Appliance Details page, choosing the Preferences option, and toggle off all notications, and click save in the top right corner.
Enable Kosher Consumer Friendly (Sabbath Mode)
The Kosher Consumer Friendly mode lets you congure the dishwasher for observance of the Sabbath. Open the app, select DISHWASHER, and then turn on SABBATH mode. The dishwasher will remain in Sabbath mode for up to 72 hours or until you disable the mode.
NOTE: A fan runs up to an hour after the dishwasher has completed a cycle. You may need to wait one hour after the dishwasher cycle completes before you open the door for Sabbath use.
12
Cycle and Option Descriptions
JDTSS243G
JDTSS244G
JDTSS245
JDTSS246
Estimated cycle times may increase or decrease, depending on water temperature, soil conditions, dish load size, and options selected. You can customize your cycle by selecting an option.
See option selections. If you change your mind, press the option again to turn off the option or select a different option. You can change an option anytime before the selected option begins. At each stage of the wash cycle, you may hear noises that you are not used to hearing in your previous dishwasher. Each cycle will provide a series of pauses and water sprays throughout the wash cycle. This is normal and will provide optimal cleaning performance.
CYCLE SELECTIONS
This information covers several different models. Your dishwasher may not have all of the cycles and options described. IMPORTANT: The sensor in your dishwasher monitors the soil level. Cycle time and/or water usage can vary as the sensor adjusts
the cycle for the best wash performance. If the incoming water is less than the recommended temperature or food soils are heavy, the cycle will automatically compensate by adding time, heat, and water as needed.
CYCLES ESTIMATED
WASH TIME W/O OPTIONS
WATER USAGE GALLONS (LITERS)
This is the most versatile cycle. This cycle senses the load size, soil amount, and toughness of soil to adjust the cycle for improved cleaning, using only the amount of water and energy needed. The Sensor cycle is automatically selected if you rst press the Start button. Includes Precision Dry +.*
Use for hard-to-clean, heavily soiled pots, pans, casseroles, and regular tableware. Includes Precision Dry +.
This cycle is recommended for daily, regular, or typical use to completely wash and dry a full load of normally soiled dishes. This dishwasher’s government energy certications were based on the Normal cycle with only the Precision Dry + option selected.**
Use for lightly soiled items or china and crystal. 1:45 to 3:30 2.7 to 7.9
For fast results, the 1 Hour wash cycle will clean dishes using slightly more water and energy. For improved drying, select the Precision Dry + option.
NOTE: Some detergents are not recommended for short wash cycles. Please refer to your detergent packaging for more information.
2:30 to 3:30 3.8 to 7.7
(14.4 to 29.3)
2:20 to 3:30 8.4 (31.7)
1:50 to 3:30 2.7 to 7.9
(10.4 to 30.0)
(10.4 to 30.0)
0:55 to 1:05 6.2 (23.5)
13
CYCLES ESTIMATED
WASH TIME W/O OPTIONS
WATER USAGE GALLONS (LITERS)
Use for refreshing clean items that may be dusty from infrequent use, or for rinsing soiled items that will not be washed right away. Do not use detergent.
This is a specialty cycle that you select from the JennAir® app and download to your dishwasher. Your dishwasher remembers this cycle until you replace it by downloading another cycle from the JennAir® app.
(on some models)
*The government energy certications are not based on this cycle. See the Normal cycle description for the government energy
certication cycle. Using the Sensor cycle may increase your energy usage.
**No other washing and drying temperature options were selected, and the dishwasher was not subjected to truncated testing.
Rinse aid was not used, and there was no detergent used in the prewash.
0:15 to 0:20 2.4 (9.0)
Variable Variable
OPTION SELECTIONS
OPTIONS CAN BE
SELECTED
WITH
WHAT IT DOES ADDED
TIME TO CYCLE
ADDED WATER GALLONS (LITERS)
(on some
models)
Delay displays how many hours before the cycle will begin.
To delay the start:
1. Select a wash cycle and options.
2. Press 1-24 HOUR DELAY. Each time you press
1-24 Hour Delay, it will display the next available delay time.
3. Press START to begin the delay countdown. NOTE: If the door is opened, such as to add a dish,
the Start button must be pressed to resume the delay countdown.
Dries dishes with heat (and fan, depending on cycle/ option combination). This option, with the use of rinse aid, will provide better drying results. Plastic items are less likely to deform when loaded in the top rack. Use Precision Dry + for optimum drying performance. For air dry, turn Precision Dry + off.
Raises the main wash temperature to improve cleaning for loads containing tough, baked-on food.
Available with
any cycle
Available
with any
cycle except
Refresh/
Rinse
Sensor
Cookware
Normal
Crystal
Delays start of a cycle up to 24 hours.
Uses a heating element to speed drying times. Precision Dry + option defaults to On when any cycle is selected, except for 1 Hour wash.
Raises the main wash temperature from 105 °F (41°C) to either 130°F or 140 °F (55 °C or 60 °C).
NA NA
0:10 to 0:50 0
0:00 to 0:30 0 to 3.0
(0 to 11.2)
14
OPTION SELECTIONS
Sanitizes dishes and glassware in accordance with NSF International NSF/ANSI Standard 184 for Residential Dishwashers. Certied residential dishwashers are not intended for licensed food establishments. Only sanitizing cycles have been designed to meet the requirements of the NSF/ ANSI 184 performance standard for soil removal and for sanitization efcacy. There is no intention, either directly or indirectly, that all cycles on a NSF/ ANSI 184 certied dishwasher meet the NSF/ANSI 184 performance standard for soil removal and for sanitization efcacy.
The Sanitize Rinse indicator glows at the end of the cycle if the Sanitize Rinse option was successfully completed. If the indicator does not activate, it is probably due to the cycle being interrupted.
Raises the temperature with the power of steam before nal rinse to help enhance shine, nish and reduce glass spots.
For added convenience, use for washing a small load of dishes in the top rack to help keep the kitchen continuously clean.
For added convenience, use for washing a small load of dishes in the bottom rack to help keep the kitchen continuously clean.
OPTIONS CAN BE
SELECTED
WITH
Sensor
Cookware
Normal
Sensor
Cookware
Normal
Available with
any cycle
Available with
any cycle
WHAT IT DOES ADDED
TIME TO CYCLE
Raises main wash temperature from 105 °F to 140 °F (41 °C to 60 °C) and the nal rinse from 140 °F to 155 °F (60 °C to 68 °C).
Raises main wash temperature from 105 °F to 140 °F (41 °C to 60 °C), steam clean before rinsing, nal rinse temperature 140 °F to 155 °F (60 °C to 68 °C).
Slightly faster wash for smaller loads.
Slightly faster wash for smaller loads.
0:00 to 2:20 1.2 to 6.2
1:15 to 1:40 0 to 3.9
0 0
0 0
ADDED WATER GALLONS (LITERS)
(4.8 to 23.3)
(0 to 14.9)
(on some models)
The upper rack has ip-up spray nozzles that reach into deeper items such as sports bottles, baby bottles, or oddly shaped items. Flip the nozzles up to use them and down to move them out of the way.
Sensor
Cookware
Normal
Crystal
1 Hour
Bottle Wash nozzles ensure interior wash and rinse coverage inside taller items, such as bottles.
0:07 0
15
CONTROLS AND CYCLE STATUS
Control Purpose Comments
To start or resume a wash cycle.
If the door is opened during a cycle or the power is interrupted, the Start indicator ashes.
NOTE: Push door rmly closed within 4 seconds of touching Start. If the door is not closed within 4 seconds, the Start keypad LED will ash, an audible tone will be heard, and the cycle will not start.
(on some models)
(on some models)
(varies by model)
To reset any cycle or options during selection.
To cancel a wash cycle after it has been started.
To turn the audible tones on or off.
The Cycle Status Light is used to track progress of the cycle even though the door is closed.
The Cycle Status Display estimates cycle length as you choose cycles and options and then counts down time to cycle complete.
To follow the progress of the dishwasher cycle and to indicate the success of Sanitize Rinse.
Touch and hold CANCEL to reset any control selections made.
Touch and hold HI-TEMP WASH for 3 seconds to turn the audible tones on or off. Only audible tones for conrming keypad touches can be turned on/off. Important audible tones, such as indicating a cycle has been interrupted, cannot be deactivated.
The single indicator light on the front of the door panel will remain blue during wash/rinse, red during dry, and white when complete.
The Time Display is used for estimated cycle time and also for delay hours.
Estimated cycle time is displayed in hours and minutes as you make cycle and option selections. After you start the dishwasher, the display counts down the time.
When you select the 1-24 Hour Delay feature, the time display will give the number of hours followed by an “H”.
If you select the Sanitize Rinse option, when the cycle is nished, the Sanitized indicator on the control panel glows. If your dishwasher did not properly sanitize your dishes, the Sanitized indicator ashes at the end of the cycle. This can happen if the cycle is interrupted or if water could not be heated to required temperature.
The light goes off when you open and close door or touch Cancel.
16
Canceling a Cycle
1. Open the door slightly to stop the cycle. Wait for the spraying
action to stop before completely opening the door.
2. Press and hold CANCEL once. The Cancel light will light up.
3. Close the door and the dishwasher starts a drain cycle
(if water remains in bottom of dishwasher). Let the dishwasher drain completely. The Cancel/Drain light turns off after 2 minutes.
Changing a Cycle After Dishwasher Is Started
You can interrupt a cycle and restart your dishwasher from the beginning using the following procedure:
1. Open the door slightly to stop the cycle. Wait for the spraying
action to stop, then open the door completely.
Dishwasher Features
2. Check that detergent dispenser cover is still closed. If cover
is open, you will need to rell the detergent dispenser before restarting your new cycle.
3. Press CANCEL and wait approximately 2 minutes until the
machine drains and the Cancel light turns off.
4. Select new cycles and options.
5. Press START.
Adding a Dish After Dishwasher Is Started
1. Open the door slightly to stop the cycle. Wait for the spraying
action to stop and then completely open the door.
2. If the detergent dispenser door is closed you may add a dish.
If the detergent dispenser door is already opened an added dish might not be cleaned.
3. Press START and close the door. If the door is not closed
within 4 seconds, you will hear a series of beeps and the dishwasher will not start.
Silverware Basket
Silverware basket lids:
Use the slots in the covers to keep your silverware separated for optimum wash. There are specially designed slots (small round holes) for chopsticks. Mix silverware types to keep them separated. Load knives down, forks up, and alternate spoons for best cleaning results.
NOTE: If your silverware does not t into the designated slots, push tabs inward on either end and lift lid off of the silverware baskets. Mix silverware types to keep them separated. Load knives down, forks up, and alternate spoons for best cleaning results.
Cup and Stemware Holder
Fold down the extra shelf on the top rack to hold additional cups, stemware, or long items such as utensils and spatulas. For best results on cups, stagger the spacing so that the cups on the shelf are not directly above the cups below.
Flexible Tines
The row of tines on the left-hand and right-hand sides of the top rack can be adjusted to make room for a variety of dishes.
To adjust the fold-down tines:
1. Grasp the tip of the tine that is in the
tine holder.
2. Gently push the tine out of the holder.
3. Lay the tines down, toward the center
of the rack.
NOTE: The bottom rack has one row of exible tines located in the back of the rack. Follow the same instructions to adjust.
Premium Adjustable 2-Position Top Rack
You can raise or lower the top rack to t tall items in either the top or bottom rack. Adjusters are located on each side of the top rack.
To raise the rack:
Press both rack adjuster thumb levers and lift the rack until it is in the up position and level.
To lower the rack:
Press both rack adjuster thumb levers and slide the rack to its down position and level.
NOTE: The top rack must be level.
17
Removable Top Rack
A
The removable top rack allows you to wash larger items such as pots, roasters, and cookie sheets in the bottom rack.
IMPORTANT: Remove dishes prior to removing the top rack from the dishwasher.
To remove the rack:
To gain access to the removable tabs on the tracks/rails, pull the upper rack forward about halfway out of the tub.
On one side, press the tab on the track in and pull up the front end of the rack, out of the track. Then repeat this step on the other side to completely remove the front end of the rack.
Then remove the rack by pulling the back end out using a forward and upward motion.
To replace the rack:
Pull the tracks forward about halfway out of the tub. Along the sides of the racks are round attachment tabs. Align
the rack’s back end attachment tabs with the cutout in the track. Push down into place.
Pull the tracks completely out, and align the rack’s front end attachment tabs with the cutout in the track. Push down into place. You will hear a snap when the front end of the rack is secured into place on each side.
Lower Rack Shelves (on some models)
Increase loading exibility—items like casserole dishes stay stable while the folding shelf allows you to load smaller items on top.
Utensil Basket (on some models)
Use this extra capacity basket in the back of the top rack to hold spatulas, serving spoons, and similar items. The utensil basket can be removed for additional capacity by releasing the clips attached to the rack.
Removable Culinary Tool Rack (third level rack) (on some models)
The removable Culinary Tool Rack (third level rack) allows you to wash larger items in the upper rack, or remove both the Culinary Tool Rack and top rack to wash larger times in the lower rack. See “Removable Top Rack” section.
To remove the rack:
1. To access track stops, pull the rack forward until it stops and
clicks into place.
2. To open track stops, ip the track stop (A) to the outside of
the track.
3. After opening both track
stops, slide front wheels up and out of the slot (B) in track. Continue to pull rack forward in track and slide the back wheels up and out of the track.
4. Close track stops.
5. Slide rack tracks back into dishwasher. To replace the rack:
1. Gently pull rack tracks forward in dishwasher until they stop
and click into place.
2. To open track stops, ip the track stop to the outside of
the track.
3. Place the back rack rollers on each side of the rack into
the track slot and roll the rack back into the tracks.
4. Insert front rack rollers on each side of the rack into the
rack slots.
5. Close track stops on both sides of rack and slide rack back
into dishwasher.
B
Stemware Clips (on some models)
Use the stemware clips to hold stemware more securely.
18
Sliding Bowl Tines
Sliding lower-rack tines that move left or right to t your dishes. You can use this feature to t larger items like cereal bowls or other odd shaped items.
Culinary Tool Rack (3rd level rack)
The culinary tool rack is designed with two movable baskets to hold extra silverware, knives and cooking utensils.
Install the baskets in this up position when you have extra silverware and atware to wash.
Up position
Install the baskets in this down position when you have extra silverware, knives, or utensils requiring more room to wash.
IMPORTANT: When you are using the culinary tool baskets in the down position, the top rack must also be in the lowest position.
Bottle Wash Feature (on some models)
Up to three sports bottles, baby bottles, or other narrow items may be washed in the upper rack with this feature.
To wash bottles:
1. Select BOTTLE WASH on the control panel.
2. Flip up any or all three of the nozzles just far enough to t
inside your particular item.
3. Securely place items over the nozzles.
A
B
A. Water ows through these holes when the nozzle is ipped
down.
B. Water ows through these holes when the nozzle is ipped up. When you do not need to wash bottles, ip the nozzles down until
they stop.
Down position
Remove the front basket in the down position, when you are using the cup shelves or other tall items in the top rack for more room.
Tub Lighting Feature (on some models)
The interior LED lights provide for better visibility for loading and unloading your dishwasher. The lights turn on when the door is opened and turn off when the door is closed.
The lights will turn off automatically after 15 minutes if the door is left open. To turn the lights back on, close and open the door.
Kosher Consumer Friendly (Sabbath Mode only available with app)
To turn the interior tub lights off, select the following keys in this sequence: Normal, Normal, Hi-Temp Wash, Hi-Temp Wash, Hi-Temp Wash.
19
Filtration System
Your dishwasher has the latest technology in dishwasher ltration. This ltration system minimizes sound and optimizes water and energy conservation while providing superior cleaning.
The lter system consists of two parts, an upper lter assembly and a lower lter. IMPORTANT: To avoid damage to dishwasher, do not operate your dishwasher
without lters properly installed. Be sure lower lter is securely in place and upper lter assembly is locked into place. If upper assembly turns freely, it is not locked
Upper lter
assembly
into place. The lters may need to be cleaned when:
■ Visible objects or soils are on the upper lter assembly.
■ Dishes feel gritty to the touch.
Lower lter
It is very easy to remove and maintain the lters. The chart below shows the recommended cleaning frequency.
RECOMMENDED TIME INTERVAL TO CLEAN YOUR FILTER
Number of Loads Per Week
8–12 Every 2 months Every 4 months Once per year 4–7 Every 4 months Once per year Once per year 1–3 Twice per year Once per year Once per year
*Scrape excess food into the trash or food disposer prior to loading the dishwasher. We recommend this practice because it will conserve the water and energy that you would have used to prepare your dishes. This will also save you time and effort.
If you only scrape before loading*
If you scrape and rinse before loading
If you wash before loading
Very Hard Water
If you have hard water (above 15 grains), clean your lter at least once per month. Buildup of white residue on your dishwasher indicates hard water. For tips on removing spots and stains, see the “Troubleshooting” section.
Filter Removal Instructions
1. Turn the upper lter assembly a quarter turn counterclockwise
and lift out.
Locating tab
To remove upper lter assembly
2. Separate the upper lter assembly by gently pulling apart.
3. Clean the lters as shown.
Cleaning Instructions IMPORTANT: Do not use wire brushes, scouring pads, etc., as
they may damage the lters. Rinse lter under running water until most soils are removed.
If you have hard-to-remove soils or calcium deposits from hard water, a soft brush may be required.
L
O
C
K
P
U
S
H
D
O
W
N
&
T
U
U
R
N
N
L
O
C
K
Filter Reinstallation Instructions
1. Noting the previous illustrations, place the lower lter under
the locating tabs in the bottom of the dishwasher, so the round opening for the upper lter assembly lines up with the round opening in the bottom of the tub.
2. Insert the upper lter assembly into the circular opening
in the lower lter.
Locating tab
20
To replace upper lter assembly
P
L
U
O
C
K
U
N
L
S
H
D
O
W
N
&
T
U
R
O
C
K
N
3. Slowly rotate the lter clockwise until it drops into place.
Continue to rotate until the lter is locked into place. If the lter is not fully seated (still turns freely), continue to turn the lter clockwise until it drops and locks into place.
NOTE: The upper lter assembly arrow does not have to align with the arrow in the lower lter as long as the lter is locked.
Dishwasher Care
IMPORTANT: To avoid damage to dishwasher, do not operate your dishwasher without the lters properly installed. Be sure the lower lter is securely in place and the upper lter assembly is locked into place. If the upper lter assembly turns freely, it is not locked into place.
Cleaning the Exterior
Clean the exterior of dishwasher with a soft, damp cloth and mild detergent. If your dishwasher has a stainless steel exterior, it may have a coating that is resistant to ngerprints. Avoid using abrasive cleaning products on the exterior of the dishwasher.
Cleaning and Maintaining the Interior
Many detergents may leave white spots or a white residue on dishware and on the interior of the dishwasher. Over time this residue can become unsightly and could affect dishwasher performance. Use of a dishwasher cleaning product such as affresh® Dishwasher Cleaner can help to remove the residue. Monthly use of affresh® Dishwasher Cleaner is recommended to help maintain the dishwasher.
To Use:
1. If cleaning without dishes, place one tablet in the detergent
dispenser. Do not add detergent (If signicant buildup is noticeable, a second tablet can be placed in the bottom of the dishwasher.)
2. If cleaning with dishes, place one tablet in the bottom of the
dishwasher. Place detergent in the dispenser.
3. Run a Normal wash cycle. Another method to remove white residue is to use a vinegar rinse.
However, vinegar is an acid and using it too often could damage your dishwasher.
Place (do not pour), 2 cups (500 mL) white vinegar in a glass or dishwasher-safe measuring cup on the bottom rack. Run the dishwasher through a complete washing cycle using an air-dry or an energy-saving dry option. Do not use detergent. Vinegar will mix with the wash water.
NOTE: JennAir recommends the use of high-quality, premeasured detergent tablets or packs and the use of rinse aid for dishwasher cleaning and daily care.
I
f you have a drain air gap, check and clean it if the dishwasher isn’t draining well.
To Reduce Risk of Property Damage During Vacation or Extended Time Without Use
■ When you will not be using the dishwasher during the
summer months, turn off the water and power supply to the dishwasher.
■ Make sure the water supply lines are protected against
freezing conditions. Ice formations in the supply lines can increase water pressure and cause damage to your dishwasher or home.
■ Damage from freezing is not covered by the warranty.
■ When storing your dishwasher in the winter, avoid water
damage by having your dishwasher winterized by authorized service personnel.
21
Troubleshooting – Connectivity
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the “Connectivity Setup” section in this manual or contact the Connected Appliance Team.
In the U.S.A., contact the Connected Appliance Team: Visit www.jennair.com/connect Call: 1-800-536-6247 M–F 8 am – 8 pm EST Email: Connected_appliance@jennair.com
By mail: Connected Appliance Team
JennAir Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692
Please include a daytime phone number in the correspondence.
A
A. Remote Enable indicator light B. Wireless Status icon C. House icon
CONNECTION STATUS CONTROL PANEL INDICATOR LIGHTS Dishwasher is not connected All icons and lights are off. Dishwasher is attempting to connect to home Wi-Fi router Wireless Status icon is blinking slowly. Dishwasher is connected to home Wi-Fi router, but JennAir®
app functions do not work
Dishwasher is connected to home Wi-Fi router and the JennAir® app works
In Canada, contact the Connected Appliance Team: Visit: www.jennair.ca/connect and click on the JennAir®
Connected Appliances link Call: 1-800-536-6247 M–F 8 am – 8 pm EST Email: Connected_appliance@jennair.com
By mail: Connected Appliance Team
JennAir Customer eXperience Centre 200 – 6750 Century Ave. Mississauga, Ontario L5N 0B7
B
C
Wireless Status icon is on. House icon is blinking slowly.
Wireless Status icon is on. House icon is on – it is not blinking
PROBLEM SOLUTION
DISHWASHER IS NOT CONNECTED TO HOME WI-FI ROUTER (WIRELESS ICON IS OFF)
22
The dishwasher may be in Standby mode. Press START or any cycle key on the dishwasher and observe indicators. All indicator lights are off when in Standby mode.
Check that the dishwasher has been connected to the home Wi-Fi router. See the “Connectivity Setup” section.
Press and hold CONNECT for 3 seconds. The Wireless Status icon should blink while connecting (this may take up to 2 minutes).
Check whether the router connection is on and working with other computers or devices in the home (able to access the Internet). Have you changed the router or its password?
There may be weak signal strength or signal interference between the dishwasher and router. Try to place the wireless router closer to the dishwasher. It may be necessary to install a Wi-Fi range extender.
Check the mobile app to verify that the dishwasher is not ofine. If it is ofine, do the following to reconnect:
1. Go to “Preferences” in the mobile app nd and select DELETE APPLIANCE.
2. Follow the mobile app instructions to add an appliance.
PROBLEM SOLUTION
WIRELESS ICON DOES NOT LIGHT AT ALL AFTER PRESSING THE CONNECT KEYPAD
Unplug or disconnect dishwasher power for 30 seconds, then reconnect power. Repeat Wi-Fi connect process. If there is no connection after several attempts, use alternate setup instructions available at www.jennair.com/connect. In Canada, visit www.jennair.ca/connect and click on the JennAir® Connected Appliances link.
Appliance may be assigned to a Wi-Fi network that is not active. Verify that the network it is assigned to is operating properly.
Verify that the dishwasher operates correctly, except for not being able to connect. Call for service.
DISHWASHER IS CONNECTED TO HOME WI-FI ROUTER (WIRELESS ICON IS ON), BUT JENNAIR® APP FUNCTIONS DO NOT WORK
Check whether either the House icon is on continuously; if not, press CONNECT to reestablish wireless connection.
Connection to the JennAir® app service may be unavailable. Check if the House icon is off or blinking. Check that your user account is set up. See the “Connectivity Setup” section or the JennAir® app
directly for account setup and dishwasher registration instructions. Verify that the dishwasher is paired with your account in the app.
23
Troubleshooting
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, or visit producthelp.jennair.com In Canada, visit www.jennair.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.: JennAir Brand Home Appliances
Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692
In Canada: JennAir Brand Home Appliances
Customer eXperience Centre 200 – 6750 Century Ave. Mississauga, Ontario L5N 0B7
Please include a daytime phone number in the correspondence.
PROBLEM SOLUTION DISHWASHER DOES
NOT RUN
NOTE: It is normal for the dishwasher to repeatedly pause several times during a cycle.
If the Start light is blinking, press START and close the door within 4 seconds. Be sure the door is closed and latched.
■ Check that there is not an interference between large casserole dishes and the wash system
at the back of the dishwasher.
■ Check to see if any items are protruding through the bottom or back of the rack. Also check to
see if tall items are hitting the upper rack or spray arm. Adjust loading as necessary to ensure door is closed and latched.
Press START or CANCEL, or open and close the door before selecting your cycle/option. Controls must be awakened after a period of inactivity.
Be sure you have selected a cycle. See the “Cycle and Option Descriptions” section. Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped. If lights other than Start blink and the unit will not run, you will need to call for service. If the numeric display shows a code “F2E2,” you will need to call for service.
DETERGENT REMAINS IN THE DISPENSER OR TABLET IS ON BOTTOM OF TUB
Check for dishware, such as cookie sheets, cutting boards, or large containers, etc., that may be blocking the detergent dispenser from opening properly.
Be sure your detergent is fresh and lump-free. Be sure the cycle has completed (the Clean light is on). If it has not completed, you will need to
resume the cycle by closing the door and pressing Start.
CYCLE RUNS TOO LONG NOTES:
■ To use less water and reduce energy consumption, you will encounter cycles that typically run
for up to 3 hours.
■ A water heater setting of 120 °F (49 °C) is best the dishwasher will delay longer while heating
cooler water.
■ Some options will add time to the cycle. See the “Cycle and Option Descriptions” section.
The Precision Dry + option adds approximately 45 minutes. Try the Express Wash cycle. Run the hot water at a faucet close to the dishwasher before starting the cycle.
DISHWASHER NOT DRYING NOTE: Plastic and items with nonstick surfaces are difcult to dry because they have a porous
surface which tends to collect water droplets. Towel drying may be necessary. Use of rinse aid along with the Precision Dry + option is needed for proper drying. Proper loading of items can affect drying. (See specic loading instructions within this guide.) Glasses and cups with concave bottoms hold water. This water may spill onto other items
when unloading.
■ Unload the bottom rack rst.
■ Locate these items on the more slanted side of the rack for improved results.
WILL NOT FILL Be sure the water to the dishwasher is turned on.
Check that the overll protection oat is free from obstructions. See the “Parts and Features” section. Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not operate
properly or may not ll with water. See “Blinking Lights” in the “Troubleshooting” section.
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PROBLEM SOLUTION WATER REMAINS IN THE
TUB/WILL NOT DRAIN
Be sure the cycle has completed (the Clean indicator is on). If it has not, you will need to resume the cycle by pressing Start and closing the door within 4 seconds.
If dishwasher is connected to a food waste disposer, be sure the knockout plug has been removed from the disposer inlet.
Check for kinks in the drain hose. Check for food obstructions in the drain or disposer. Check your house fuse or circuit breaker.
HARD WATER (WHITE RESIDUE ON
DISHWASHER INTERIOR OR GLASSWARE)
NOTE: Extremely hard water mineral deposits can cause damage to your dishwasher and make
it difcult to achieve good cleaning. A water softener is strongly recommended if your hardness is 15 grains or more. If a water softener is not installed, the following steps may help:
Use a commercial cleaner designed for dishwashers once per month. Clean the upper and lower lters at least once per month. See “Cleaning Instructions” in the
“Filtration System” section. Always use a rinse aid. Always use a high-quality, fresh detergent. Use a detergent booster/water softener additive designed for dishwashers.
ODORS NOTE: If the dishwasher is not used daily, you can run a rinse cycle with the partial load until a full
load is ready to run. Run a vinegar rinse through the dishwasher by putting 2 cups (500 mL) of white vinegar in an upright
glass measuring cup in the lower rack. Run a Normal cycle with the Precision Dry + option turned off. Do not use detergent.
The dishwasher may not be draining properly, see “Water Remains In The Tub/Will Not Drain” in the “Troubleshooting” section.
NOISY Surging sounds can occur periodically throughout the cycle while the dishwasher is draining.
Normal water valve hissing may be heard periodically. A normal snap sound may be heard when the detergent dispenser opens during the cycle and when
the door is opened at the end of the cycle. Improper installation will affect noise levels. Be sure the lters are properly installed. A thumping sound may be heard if items extend beyond the racks and interfere with the wash arms.
Readjust the dishware and resume the cycle.
FOOD SOILS REMAIN ON DISHES
Be sure the dishwasher is loaded correctly. Improper loading can greatly decrease the washing performance. See the “Dishwasher Use” section.
Check lter to ensure it is properly installed. Clean it if needed. See “Cleaning Instructions” in the “Filtration System” section for details.
Select the proper cycle and option for the type of soils. The Tough cycle with the Hi-Temp Wash option can be used for tougher loads.
Be sure the incoming water temperature is at least 120 °F (49 °C). Use the proper amount of fresh detergent. More detergent is needed for heavier soiled loads and
hard water conditions. Scrape food from dishes prior to loading (do not pre-rinse).
DISHES DIRTY/SUDS IN DISHWASHER/CYCLE NOT COMPLETE
If foam or suds are detected by the dishwasher sensing system, the dishwasher may not operate properly or may not ll with water.
Suds can come from:
■ Using the incorrect type of detergent, such as dish detergent for hand washing dishes,
laundry detergent, or hand soap.
■ Not replacing the rinse aid dispenser cap after lling (or relling) the rinse aid.
■ Using an excessive amount of dishwasher detergent.
■ Inadequately rinsing off detergent from dishes washed by hand before loading them into
the dishwasher. Call for service. If no water was present in the machine at any time during a heated wash cycle, the cycle will end and
the Clean indicator will not come on. See “Will Not Fill” in the “Troubleshooting” section.
DID NOT SANITIZE If the Sanitized light is blinking, the load is NOT sanitized. The cycle was interrupted in the nal rinse
or the temperature for your water heater is set too low. Set your water heater to 120 ºF (49 °C).
DAMAGE TO DISHWARE Improper loading can cause dishes to become chipped or damaged. (See specic loading
instructions within this guide.)
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PROBLEM SOLUTION BLINKING LIGHTS Blinking indicators will occur when the cycle is paused or when the cycle has been interrupted by
opening the door. If the Start light is blinking, press the START keypad and close the door within 4 seconds.
See “Start or Resume a Cycle” in the “Dishwasher Use” section. If the Clean light or any other lights are blinking and the dishwasher will not run, call for service.
CLOUDY OR SPOTTED DISHWARE (AND HARD WATER SOLUTION)
Add or adjust the amount of liquid rinse aid for better drying and to reduce spotting. See the “Add Rinse Aid” section.
Use the correct amount of detergent. Conrm that the cloudiness is removable by soaking the item in white vinegar for 5 minutes. If the
cloudiness disappears, it is due to hard water. Adjust the amount of detergent and rinse aid. See “Hard Water (White Residue on Dishwasher Interior or Glassware)” in the “Troubleshooting” section. If it does not come clear, it is due to etching (see below).
Be sure the incoming water temperature is set at 120 °F (49 °C). Try using the Hi-Temp Wash and Sani Rinse options. To remove spotting, run a vinegar rinse through the dishwasher:
■ Wash and rinse the affected dishware and load into dishwasher. Remove all silverware and metal
items. Put 2 cups (500 mL) of white vinegar in a glass measuring cup in the lower rack. Run a Normal cycle with the Precision Dry + option turned off. No detergent is needed.
ETCHING (PERMANENT CLOUDINESS)
This is an erosion of the surface of the glassware and can be caused by a combination of water that is too hot, using too much detergent with soft water, or pre-washing. Detergent needs food soil to act upon. If etching has occurred, the glassware is permanently damaged. To avoid further etching, adjust the detergent amount to match the water hardness, stop pre-washing, and use water heating options only when incoming water temperature is below 120°F (49°C).
LEAKING WATER Be sure dishwasher has been installed properly and is level.
Suds can cause the dishwasher to overow. Measure the detergent accurately and use only detergents designed for use in a dishwasher. Less detergent is needed in soft water. Try another brand of detergent if sudsing continues.
To avoid rinse aid leaking from the dispenser, be sure the lid is securely attached and avoid overlling.
TUB IS DISCOLORED High iron content in the water can discolor the tub.
Tomato-based foods can discolor the tub or dishware. Large amounts of tomato-based foods should be removed from the dishes before loading.
A citrus-based cleaner can be used to clean.
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