Jeep Grand Cherokee 2020 Owner's Manual

2020

OWNER’S MANUAL

Grand Cherokee

VEHICLES SOLD IN CANADA

With respect to any vehicles sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the
name FCA Canada Inc. used in substitution therefore.

DRIVING AND ALCOHOL

Drunken driving is one of the most frequent causes of
accidents.

Your driving ability can be seriously impaired with
blood alcohol levels far below the legal minimum. If
you are drinking, don’t drive. Ride with a designated
non-drinking driver, call a cab, a friend, or use public
transportation.

WARNING!

Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.

This manual illustrates and describes the operation
of features and equipment that are either standard or
optional on this vehicle. This manual may also include
a description of features and equipment that are no
longer available or were not ordered on this vehicle.
Please disregard any features and equipment described
in this manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in

design and specications, and/or make additions to

or improvements to its products without imposing
any obligation upon itself to install them on products
previously manufactured.

Copyright © 2019 FCA US LLC

TABLE OF CONTENTS

1 INTRODUCTION .................................................................................................................................................................................15

2 GETTING TO KNOW YOUR VEHICLE .........................................................................................................................................18

3 GETTING TO KNOW YOUR INSTRUMENT PANEL ..............................................................................................................141

4 SAFETY .................................................................................................................................................................................................182

5 STARTING AND OPERATING ......................................................................................................................................................269

6 IN CASE OF EMERGENCY ..............................................................................................................................................................422

7 SERVICING AND MAINTENANCE .............................................................................................................................................472

8 TECHNICAL SPECIFICATIONS ....................................................................................................................................................550

9 MULTIMEDIA ....................................................................................................................................................................................565

10 CUSTOMER ASSISTANCE .............................................................................................................................................................694

11 INDEX ....................................................................................................................................................................................................699

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INTRODUCTION

 INTRODUCTION ..............................................................15

 HOW TO USE THIS MANUAL .......................................16

 Essential Information ....................................................16

 Symbols...........................................................................16

 ROLLOVER WARNING ...................................................16

 WARNINGS AND CAUTIONS .......................................17

 VEHICLE MODIFICATIONS/ALTERATIONS.............17

GETTING TO KNOW YOUR VEHICLE

 VEHICLE USER GUIDE — IF EQUIPPED......................18

 KEYS .....................................................................................20

 Key Fob ...........................................................................20

 IGNITION SWITCH ...........................................................26

 Keyless Enter-N-Go — Ignition...................................26

 Vehicle On Message .....................................................28

 REMOTE STARTING SYSTEM — IF EQUIPPED..........29

 How To Use Remote Start ............................................30

 Remote Start Abort Message........................................31

 To Enter Remote Start Mode........................................31

 To Exit Remote Start Mode Without Driving

The Vehicle ....................................................................31

 To Exit Remote Start Mode And Drive The Vehicle ..... 32

 Remote Start Comfort Systems — If Equipped.........32

 General Information ......................................................32

 SENTRY KEY .......................................................................33

 Key Programming ........................................................34

 Replacement Keys..........................................................34

 Irregular Operation .......................................................34

 General Information ......................................................35

 VEHICLE SECURITY ALARM — IF EQUIPPED ..........36

 To Arm The System ......................................................36

 To Disarm The System .................................................36

 Rearming Of The System..............................................37

 Security System Manual Override ..............................37

 Tamper Alert ..................................................................37

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 DOORS .................................................................................38

 Manual Door Locks .......................................................38

 Power Door Locks ........................................................39

 Keyless Enter-N-Go — Passive Entry ........................40

 Locking The Doors With One Or

More Doors Open..........................................................45

 Automatic Unlock Doors On Exit ...............................45

 Auto Relocking — If Equipped ..................................45

 Child-Protection Door Lock System —

Rear Doors .....................................................................46

 SEATS ...................................................................................47

 Manual Adjustment (Front Seats) — If Equipped....48

 Manual Adjustment (Rear Seats) ................................51

 Power Adjustment (Front Seats) — If Equipped ......53

 Driver Memory Seat — If Equipped...........................56

 Heated Seats — If Equipped ........................................59

 Front Ventilated Seats — If Equipped .......................61

 HEAD RESTRAINTS ..........................................................62

 Supplemental Active Head Restraints —

Front Seats ......................................................................62

 Adjustment — Rear Seats.............................................65

 Head Restraint Removal — Rear Seats ......................65

 STEERING WHEEL ............................................................67

 Manual Tilt/Telescoping Steering Column —

If Equipped ....................................................................67

 Power Tilt/Telescoping Steering Column —

If Equipped ....................................................................67

 Heated Steering Wheel — If Equipped ......................68

 MIRRORS ............................................................................69

 Inside Day/Night Mirror — If Equipped ..................69

 Automatic Dimming Mirror — If Equipped .............70

 Outside Mirrors .............................................................71

 Outside Automatic Dimming Mirrors —

If Equipped.....................................................................71

 Power Mirrors ...............................................................71

 Power Folding Outside Mirrors — If Equipped .......72

 Heated Mirrors — If Equipped....................................74

 Tilt Side Mirrors In Reverse (Available With

Memory Seat Only) — If Equipped ............................74

 Illuminated Vanity Mirrors .........................................74

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 EXTERIOR LIGHTS ............................................................75

 Headlight Switch ..........................................................75

 Multifunction Lever .....................................................76

 Daytime Running Lights (DRLs) — If Equipped .....77

 High/Low Beam Switch...............................................77

 Automatic High Beam — If Equipped .......................77

 Flash-To-Pass .................................................................78

 Automatic Headlights — If Equipped .......................78

 Parking Lights And Panel Lights ................................78

 Headlights On Automatically With Wipers ..............78

 Headlight Delay.............................................................79

 Lights-On Reminder .....................................................79

 Fog Lights — If Equipped ............................................79

 Turn Signals....................................................................80

 Lane Change Assist — If Equipped............................80

 Battery Saver ..................................................................80

 INTERIOR LIGHTS ............................................................80

 Courtesy Lights..............................................................81

 WINDSHIELD WIPERS AND WASHERS......................83

 Windshield Wiper Operation ......................................84

 Rain Sensing Wipers — If Equipped .........................86

 Rear Window Wiper/Washer ....................................88

 HEADLIGHT WASHERS — IF EQUIPPED ...................89

 CLIMATE CONTROLS .....................................................89

 Automatic Climate Controls Overview .....................90

 Climate Control Functions ...........................................98

 Automatic Temperature Control (ATC) ....................99

 Operating Tips ..............................................................99

 WINDOWS.........................................................................102

 Power Window Controls ............................................102

 Auto-Down Feature ....................................................103

 Auto-Up Feature With Anti-Pinch Protection ........103

 Reset Auto-Up..............................................................104

 Window Lockout Switch ............................................104

 Wind Buffeting ............................................................104

 POWER SUNROOF — IF EQUIPPED ...........................105

 Opening Sunroof..........................................................106

 Closing Sunroof ...........................................................106

 Wind Buffeting ............................................................106

 Sunshade Operation ....................................................106

 Pinch Protect Feature ..................................................107

 Venting Sunroof — Express .......................................107

 Sunroof Maintenance ..................................................107

 Relearn Procedure .......................................................107

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 COMMANDVIEW SUNROOF WITH

POWER SHADE — IF EQUIPPED.................................108

 Opening Sunroof .........................................................109

 Closing Sunroof ...........................................................109

 Wind Buffeting............................................................. 110

 Opening Power Shade ................................................110

 Closing Power Shade ..................................................110

 Pinch Protect Feature ..................................................111

 Venting Sunroof — Express.......................................111

 Sunroof Maintenance ..................................................111

 HOOD .................................................................................112

 To Open The Hood......................................................112

 To Close The Hood......................................................112

 LIFTGATE ..........................................................................113

 Opening ........................................................................113

 Closing ..........................................................................114

 Power Liftgate — If Equipped ..................................115

 Cargo Area Features ...................................................117

 GARAGE DOOR OPENER — IF EQUIPPED ..............120

 Before You Begin Programming HomeLink® ........121

 Canadian/Gate Operator Programming .................125

 Using HomeLink® ......................................................126

 Security .........................................................................126

 Troubleshooting Tips ..................................................126

 General Information....................................................127

 INTERNAL EQUIPMENT ...............................................128

 Storage...........................................................................128

 Cupholders ..................................................................132

 Electrical Power Outlets..............................................133

 Power Inverter — If Equipped ..................................137

 Sunglasses Bin Door ...................................................138

 ROOF LUGGAGE RACK — IF EQUIPPED .................138

GETTING TO KNOW YOUR INSTRUMENT
PANEL

 INSTRUMENT CLUSTER................................................141

 Instrument Cluster Descriptions ...............................142

 SRT INSTRUMENT CLUSTER........................................143

 SRT Instrument Cluster Descriptions .......................143

 INSTRUMENT CLUSTER DISPLAY..............................145

 Instrument Cluster Display Location And

Controls.........................................................................145

 Oil Change Reset — If Equipped ..............................148

 Instrument Cluster Display Messages......................149

 Instrument Cluster Display Menu Items .................151

 Battery Saver On/Battery Saver Mode Message —

Electrical Load Reduction Actions

(If Equipped) ...............................................................159

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 TRIP COMPUTER .............................................................162

 WARNING LIGHTS AND MESSAGES ........................162

 Red Warning Lights ....................................................163

 Yellow Warning Lights...............................................167

 Yellow Indicator Lights ..............................................172

 Green Indicator Lights................................................174

 White Indicator Lights ................................................176

 Blue Indicator Lights...................................................178

 ONBOARD DIAGNOSTIC SYSTEM — OBD II ..........179

 Onboard Diagnostic System (OBD II)

Cybersecurity ...............................................................179

 EMISSIONS INSPECTION AND MAINTENANCE

PROGRAMS .....................................................................180

SAFETY

 SAFETY FEATURES .........................................................182

 Anti-Lock Brake System (ABS) .................................182

 Electronic Brake Control (EBC) System ..................183

 AUXILIARY DRIVING SYSTEMS..................................199

 Blind Spot Monitoring (BSM) — If Equipped ......... 199

 Forward Collision Warning (FCW)

With Mitigation............................................................208

 Tire Pressure Monitoring System (TPMS) ...............211

 OCCUPANT RESTRAINT SYSTEMS ...........................218

 Occupant Restraint Systems Features.......................218

 Important Safety Precautions.....................................218

 Seat Belt Systems .........................................................219

 Supplemental Restraint Systems (SRS).....................232

 Child Restraints............................................................244

 Transporting Pets ........................................................264

 SAFETY TIPS .....................................................................264

 Transporting Passengers ............................................264

 Exhaust Gas ..................................................................265

 Safety Checks You Should Make Inside

The Vehicle ..................................................................265

 Periodic Safety Checks You Should Make Outside

The Vehicle ...................................................................267

STARTING AND OPERATING

 STARTING THE ENGINE ...............................................269

 Automatic Transmission.............................................269

 Normal Starting ...........................................................270

 If Engine Fails To Start ................................................273

 Cold Weather Operation

(Below –22°F Or −30°C) .............................................274

 After Starting ................................................................274

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 ENGINE BLOCK HEATER — IF EQUIPPED ..............274

 ENGINE BREAK-IN RECOMMENDATIONS —

NON-SRT ...........................................................................275

 ENGINE BREAK-IN RECOMMENDATIONS —

SRT .....................................................................................276

 PARKING BRAKE ...........................................................277

 AUTOMATIC TRANSMISSION ....................................279

 Ignition Park Interlock................................................281

 Brake/Transmission Shift Interlock System ...........281

 Fuel Economy (ECO) Mode ......................................281

 Eight–Speed Automatic Transmission .....................282

 SPORT MODE — IF EQUIPPED ....................................290

 FOUR WHEEL DRIVE OPERATION ............................291

 Quadra-Trac I Operating Instructions/Precautions —

If Equipped...................................................................291

 Quadra-Trac II Operating Instructions/Precautions —

If Equipped...................................................................291

 Shift Positions............................................................... 292

 Shifting Procedures .....................................................293

 Quadra-Drive II System — If Equipped ..................297

 QUADRA-LIFT — IF EQUIPPED................................... 297

 Description ...................................................................297

 Air Suspension Modes................................................300

 Instrument Cluster Display Messages......................302

 Operation ......................................................................302

 Selec-Terrain — If Equipped ...........................................303

 Selec-Terrain Mode Selection.....................................303

 Instrument Cluster Display Messages......................305

 Selec-Track — If Equipped (SRT)....................................305

 Custom ..........................................................................306

 Active Damping System .............................................306

 Launch Control ............................................................307

 FUEL SAVER TECHNOLOGY 5.7L/6.4L ONLY —

IF EQUIPPED.....................................................................309

 POWER STEERING ..........................................................309

 STOP/START SYSTEM — IF EQUIPPED .....................310

 Automatic Mode ..........................................................310

 Possible Reasons The Engine Does Not Autostop ...... 311

 To Start The Engine While In Autostop Mode ........312

 To Manually Turn Off The Stop/Start System........312

 To Manually Turn On The Stop/Start System ........313

 System Malfunction.....................................................313

 SPEED CONTROL — IF EQUIPPED ............................313

 To Activate....................................................................314

 To Set A Desired Speed ..............................................314

 To Vary The Speed Setting ........................................314

 To Accelerate For Passing ..........................................316

 To Resume Speed ........................................................316

 To Deactivate ...............................................................316

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 ADAPTIVE CRUISE CONTROL (ACC) —

IF EQUIPPED ....................................................................316

 Adaptive Cruise Control (ACC) Operation.............319

 Activating Adaptive Cruise Control (ACC) ............ 319

 To Activate/Deactivate ..............................................320

 To Set A Desired ACC Speed.....................................321

 To Cancel ......................................................................322

 To Turn Off...................................................................322

 To Resume ....................................................................322

 To Vary The Speed Setting ........................................323

 Setting The Following Distance In ACC ..................325

 Overtake Aid ................................................................328

 ACC Operation At Stop..............................................328

 Adaptive Cruise Control (ACC) Menu ....................328

 Display Warnings And Maintenance .......................329

 Precautions While Driving With ACC .....................331

 General Information....................................................335

 Normal (Fixed Speed) Cruise Control Mode ..........336

 PARKSENSE REAR PARK ASSIST — IF EQUIPPED ..... 339

 ParkSense Sensors .......................................................340

 ParkSense Display .......................................................340

 ParkSense Warning Display ......................................345

 Enabling And Disabling ParkSense ..........................345

 Service The ParkSense Rear Park Assist System.....345

 Cleaning The ParkSense System ...............................346

 ParkSense System Usage Precautions ......................346

 PARKSENSE FRONT AND REAR PARK ASSIST —

IF EQUIPPED.....................................................................348

 ParkSense Sensors........................................................349

 ParkSense Display .......................................................349

 ParkSense Warning Display.......................................355

 Enabling And Disabling ParkSense ..........................355

 Service The ParkSense Park Assist System..............355

 Cleaning The ParkSense System................................356

 ParkSense System Usage Precautions.......................356

 PARKSENSE ACTIVE PARK ASSIST SYSTEM —

IF EQUIPPED.....................................................................358

 Enabling And Disabling The ParkSense Active Park

Assist System................................................................359

 Parallel Parking Space Assistance

Operation/Display......................................................360

 Perpendicular Parking Space Assistance Operation/

Display ..........................................................................369

 LANESENSE — IF EQUIPPED ......................................379

 LaneSense Operation...................................................379

 Turning LaneSense On Or Off ...................................380

 LaneSense Warning Message.....................................381

 Changing LaneSense Status .......................................384

 PARKVIEW REAR BACK UP CAMERA ......................384

 REFUELING THE VEHICLE...........................................386

 Emergency Fuel Filler Door Release .........................388

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 VEHICLE LOADING ......................................................389

 Certification Label .......................................................389

 TRAILER TOWING ..........................................................391

 Common Towing Definitions ....................................391

 Trailer Hitch Classification ........................................394

 Trailer Towing Weights (Maximum Trailer

Weight Ratings) — Non SRT ..................................... 395

 Trailer Towing Weights (Maximum Trailer

Weight Ratings) — SRT..............................................396

 Trailer Hitch Receiver Cover Removal

(Summit Models) — If Equipped..............................397

 Trailer Hitch Receiver Cover Removal

(SRT Models) — If Equipped..................................... 398

 Trailer And Tongue Weight ......................................400

 Towing Requirements ................................................402

 Towing Tips .................................................................406

 SNOW PLOW ....................................................................407

 RECREATIONAL TOWING

(BEHIND MOTORHOME, ETC.) ..................................408

 Towing This Vehicle Behind Another Vehicle ........408

 Recreational Towing — Two Wheel Drive Models .... 409

 Recreational Towing — Quadra-Trac I (Single-Speed

Transfer Case) Four-Wheel Drive Models...............410

 Recreational Towing — Quadra–Trac II/

Quadra–Drive II Four-Wheel Drive Models ...........410

 DRIVING TIPS...................................................................414

 On-Road Driving Tips.................................................414

 Off-Road Driving Tips ................................................415

IN CASE OF EMERGENCY

 HAZARD WARNING FLASHERS ................................422

 ASSIST AND SOS MIRROR — IF EQUIPPED .............422

 General Information ....................................................428

 BULB REPLACEMENT ....................................................429

 Replacement Bulbs .....................................................429

 Bulb Replacement ........................................................432

 FUSES ..................................................................................437

 General Information ....................................................438

 Underhood Fuses.........................................................439

 JACKING AND TIRE CHANGING ...............................445

 Run Flat Tires ...............................................................445

 Jack Location ................................................................446

 Spare Tire Stowage ......................................................446

 Preparations For Jacking ............................................447

 Jacking Instructions ....................................................448

 Road Tire Installation..................................................455

 JUMP STARTING .............................................................455

 Preparations For Jump Start.......................................456

 Jump Starting Procedure ............................................457

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 REFUELING IN EMERGENCY – IF EQUIPPED ........460

 IF YOUR ENGINE OVERHEATS ..................................460

 MANUAL PARK RELEASE ............................................462

 FREEING A STUCK VEHICLE ......................................465

 TOWING A DISABLED VEHICLE ................................466

 Two-Wheel Drive Models ..........................................468

 Four-Wheel Drive Models..........................................469

 Emergency Tow Hooks — If Equipped ..................470

 TOWING A DISABLED VEHICLE — SRT ...................470

 ENHANCED ACCIDENT RESPONSE

SYSTEM (EARS) ...............................................................471

 EVENT DATA RECORDER (EDR) ................................471

SERVICING AND MAINTENANCE

 SCHEDULED SERVICING .............................................472

 Scheduled Servicing — Non-SRT .............................472

 Scheduled Servicing — SRT ......................................476

 ENGINE COMPARTMENT ............................................485

 3.6L Engine ...................................................................485

 5.7L Engine ...................................................................486

 6.2L Supercharged Engine .........................................487

 6.4L Engine ...................................................................488

 Checking Oil Level .....................................................489

 Adding Washer Fluid .................................................489

 Maintenance-Free Battery ..........................................490

 Pressure Washing ........................................................490

 DEALER SERVICE ...........................................................491

 Engine Oil ....................................................................491

 Engine Oil Filter ...........................................................495

 Engine Air Cleaner Filter ...........................................495

 Air Conditioner Maintenance ...................................499

 Accessory Drive Belt Inspection ................................503

 Body Lubrication .........................................................504

 Windshield Wiper Blades...........................................505

 Exhaust System ...........................................................510

 Cooling System ............................................................512

 Brake System ...............................................................517

 Automatic Transmission.............................................518

 Front/Rear Axle Fluid ...............................................519

 Transfer Case ...............................................................520

 RAISING THE VEHICLE .................................................521

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 TIRES...................................................................................521

 Tire Safety Information ..............................................521

 Tires — General Information ....................................528

 Tire Types .....................................................................535

 Spare Tires — If Equipped ......................................... 536

 Wheel And Wheel Trim Care ...................................539

 Tire Chains (Traction Devices) — Non-SRT............540

 Tire Chains (Traction Devices) — SRT .....................541

 Tire Rotation Recommendations ..............................542

 DEPARTMENT OF TRANSPORTATION UNIFORM

TIRE QUALITY GRADES ...............................................543

 Treadwear.....................................................................543

 Traction Grades ...........................................................544

 Temperature Grades ...................................................544

 STORING THE VEHICLE ...............................................544

 BODYWORK...................................................................... 545

 Protection From Atmospheric Agents......................545

 Body And Underbody Maintenance.........................545

 Preserving The Bodywork.......................................... 546

 INTERIORS .......................................................................547

 Seats And Fabric Parts ................................................547

 Plastic And Coated Parts............................................548

 Leather Parts ................................................................548

 Glass Surfaces ..............................................................549

TECHNICAL SPECIFICATIONS

 IDENTIFICATION DATA ...............................................550

 Vehicle Identification Number ..................................550

 BRAKE SYSTEM................................................................551

 WHEEL AND TIRE TORQUE SPECIFICATIONS.......552

 Torque Specifications ..................................................552

 FUEL REQUIREMENTS...................................................553

 3.6L Engine ..................................................................553

 5.7L Engine ...................................................................554

 6.2L Supercharged And 6.4L Engine ........................554

 Reformulated Gasoline ..............................................555

 Materials Added To Fuel............................................555

 Gasoline/Oxygenate Blends ......................................555

 Do Not Use E-85 In Non-Flex Fuel Vehicles............556

 CNG And LP Fuel System Modifications ................556

 MMT In Gasoline .........................................................556

 Fuel System Cautions..................................................557

 Carbon Monoxide Warnings......................................557

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 FLUID CAPACITIES — NON SRT ...............................558

 FLUID CAPACITIES — SRT ..........................................559

 FLUIDS AND LUBRICANTS — NON-SRT.................. 560

 Engine ...........................................................................560

 Chassis...........................................................................562

 FLUIDS AND LUBRICANTS — SRT.............................563

 Engine ...........................................................................563

 Chassis...........................................................................564

MULTIMEDIA

 UCONNECT SYSTEMS ...................................................565

 DRAG & DROP MENU BAR ..........................................565

 CYBERSECURITY ............................................................566

 UCONNECT SETTINGS ..................................................567

 Customer Programmable Features —

Uconnect 4 Settings .....................................................568

 Customer Programmable Features —

Uconnect 4C/4C NAV Settings.................................586

 OFF-ROAD PAGES — IF EQUIPPED............................ 604

 Off-Road Pages Status Bar .........................................605

 Vehicle Dynamics ........................................................606

 Suspension....................................................................607

 Pitch & Roll ...................................................................608

 Accessory Gauges ........................................................609

 Selec-Terrain — If Equipped......................................610

 PERFORMANCE PAGES — IF EQUIPPED .................611

 Home .............................................................................612

 Timers............................................................................616

 Gauges ...........................................................................619

 G-Force ..........................................................................621

 Engine............................................................................622

 Dynamometer (Dyno) .................................................624

 SRT Drive Modes...............................................................625

 SRT DASHBOARD......................................................627

 Track Mode...................................................................628

 Sport Mode ...................................................................628

 Tow Mode.....................................................................629

 Snow Mode ...................................................................630

 Auto Mode....................................................................631

 Custom Mode...............................................................632

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 RACE OPTIONS................................................................639

 Launch Control ............................................................640

 Shift Light .....................................................................643

 Race Cooldown — If Equipped.................................645

 Guidelines For Track Use.................................................646

 Valet Mode .........................................................................648

 ECO MODE........................................................................650

 STEERING WHEEL AUDIO CONTROLS —

IF EQUIPPED ....................................................................651

 Radio Operation ..........................................................651

 Media Mode .................................................................652

 IPOD®/USB/MP3 CONTROL — IF EQUIPPED ........652

 Connecting The iPod® Or External USB Device ....652

 Using This Feature ......................................................653

 Second Row USB Charging Port ...............................653

 UCONNECT REAR SEAT ENTERTAINMENT (RSE)

SYSTEM — IF EQUIPPED ...............................................654

 Getting Started .............................................................654

 Dual Video Screen .......................................................656

 Blu-ray™ Disc Player ..................................................656

 Play Video Games........................................................659

 Play A DVD/Blu-ray™ Disc Using The

Touchscreen Radio ......................................................660

 Important Notes For Dual Video Screen

System ...........................................................................662

 Blu-ray™ Disc Player Remote Control —

If Equipped...................................................................662

 Headphones Operation...............................................664

 Controls .........................................................................664

 Replacing The Headphone Batteries.........................665

 Accessibility — If Equipped.......................................665

 Stereo Headphone Lifetime Limited Warranty.......665

 RADIO OPERATION AND MOBILE PHONES...........670

 Regulatory And Safety Information .........................670

14

 UCONNECT VOICE RECOGNITION

QUICK TIPS ......................................................................672

 Introducing Uconnect .................................................672

 Get Started ....................................................................673

 Basic Voice Commands ..............................................674

 Radio .............................................................................674

 Media.............................................................................676

 Phone.............................................................................677

 Voice Text Reply — If Equipped...............................679

 Climate ..........................................................................680

 Navigation (4C NAV) — If Equipped ...................... 682

 SiriusXM Guardian™ (4C/4C NAV) —

If Equipped...................................................................683

 Register (4C/4C NAV) ...............................................684

 Vehicle Health Report/Alert (4C/4C NAV) ..........684

 Mobile App (4C/4C NAV).........................................685

 SiriusXM® Travel Link (4C NAV) ............................ 686

 Siri® Eyes Free — If Equipped .................................687

 Do Not Disturb ............................................................688

 Android Auto™ — If Equipped ...............................689

 Apple CarPlay® — If Equipped ...............................691

 General Information....................................................692

 Additional Information ..............................................693

CUSTOMER ASSISTANCE

 SUGGESTIONS FOR OBTAINING SERVICE FOR

YOUR VEHICLE ...............................................................694

 Prepare For The Appointment...................................694

 Prepare A List...............................................................694

 Be Reasonable With Requests ....................................694

 IF YOU NEED ASSISTANCE .........................................694

 FCA US LLC Customer Center..................................695

 FCA Canada Inc. Customer Center...........................695

 In Mexico Contact........................................................695

 Puerto Rico And US Virgin Islands ..........................695

 Customer Assistance For The Hearing Or Speech

Impaired (TDD/TTY) .................................................696

 Service Contract ..........................................................696

 WARRANTY INFORMATION .......................................697

 MOPAR PARTS .................................................................697

 REPORTING SAFETY DEFECTS ...................................697

 In The 50 United States And Washington, D.C.......697

 In Canada ......................................................................698

 PUBLICATION ORDER FORMS ...................................698

INTRODUCTION

15

INTRODUCTION

Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman­ship, distinctive styling, and high quality.

This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional
passenger vehicles. It handles and maneuvers differently
from many passenger vehicles, both on-road and off-road, so
take time to become familiar with your vehicle. If equipped,
the two-wheel drive version of this vehicle is designed for
on-road use only. It is not intended for off-road driving or
use in other severe conditions suited for a four-wheel drive
vehicle. Before you start to operate this vehicle, read the
Owner’s Manual. Be sure you are familiar with all vehicle
controls, particularly those used for braking, steering, trans­mission, and transfer case operation. Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience. When driving off-road, or oper­ating the vehicle, don’t overload the vehicle or expect the
vehicle to overcome the natural laws of physics. Always
observe federal, state, provincial and local laws wherever
you drive. As with other vehicles of this type, failure to

operate this vehicle correctly may result in loss of control or
a collision. Refer to “Driving Tips” in “Starting and Oper­ating” for further information.

This Owner’s Manual has been prepared with the assistance
of service and engineering specialists to acquaint you with
the operation and maintenance of your vehicle. It is supple­mented by Warranty Information, and customer-oriented
documents. Within this information, you will find a descrip­tion of the services that FCA US LLC offers to its customers,
the vehicle’s warranty coverage, and the details of the terms
and conditions for maintaining its validity. Please take the
time to read all of these publications carefully before driving
your vehicle for the first time. Following the instructions,
recommendations, tips, and important warnings in this
manual will help assure safe and enjoyable operation of your
vehicle.

This Owner’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related to
the trim level, engine, and version that you have purchased.
Any content introduced throughout the Owner’s Informa-

1

16 INTRODUCTION

tion that may or may not be applicable to your vehicle will be
identified with the wording “If Equipped”. All data
contained in this publication are intended to help you use
your vehicle in the best possible way. FCA US LLC aims
towards a constant improvement of the vehicles produced.
For this reason, it reserves the right to make changes to the
model described for technical and/or commercial reasons.
For further information, contact an authorized dealer.

When it comes to service, remember that an authorized
dealer knows your vehicle best, has factory-trained techni­cians and genuine MOPAR® parts, and cares about your
satisfaction.

HOW TO USE THIS MANUAL

Essential Information

Consult the Table of Contents to determine which section
contains the information you desire.

Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustrations
may differ from your vehicle's equipment.

The detailed Index at the back of this Owner's Manual
contains a complete listing of all subjects.

Symbols

Some vehicle components have colored labels whose
symbols indicate precautions to be observed when using this
component. Refer to “Warning Lights and Messages” in
“Getting To Know Your Instrument Panel” for further
information on the symbols used in your vehicle.

ROLLOVER WARNING

Utility vehicles have a significantly higher rollover rate than
other types of vehicles. This vehicle has a higher ground
clearance and a higher center of gravity than many
passenger vehicles. It is capable of performing better in a
wide variety of off-road applications. Driven in an unsafe
manner, all vehicles can go out of control. Because of the
higher center of gravity, if this vehicle is out of control, it may
roll over while some other vehicles may not.

Do not attempt sharp turns, abrupt maneuvers, or other
unsafe driving actions that can cause loss of vehicle control.
Failure to operate this vehicle safely may result in a collision,
rollover of the vehicle, and severe or fatal injury. Drive
carefully.

WARNINGS AND CAUTIONS

INTRODUCTION 17

Rollover Warning Label

Failure to use the driver and passenger seat belts provided is
a major cause of severe or fatal injury. In fact, the U.S.
government notes that the universal use of existing seat belts
could cut the highway death toll by 10,000 or more each year
and could reduce disabling injuries by two million annually.
In a rollover crash, an unbelted person is significantly more
likely to die than a person wearing a seat belt. Always buckle
up.

This Owner’s Manual contains WARNINGS against oper­ating procedures that could result in a collision, bodily injury
and/or death. It also contains CAUTIONS against proce­dures that could result in damage to your vehicle. If you do
not read this entire Owner’s Manual, you may miss
important information. Observe all Warnings and Cautions.

VEHICLE MODIFICATIONS/ALTERATIONS

WARNING!

Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and may
lead to a collision resulting in serious injury or death.

1

18

GETTING TO KNOW YOUR VEHICLE

VEHICLE USER GUIDE — IF EQUIPPED

Access your Owner’s Information right through your
Uconnect 4C or 4C NAV touchscreen system (if equipped).

To access the Vehicle User Guide on your Uconnect
Touchscreen: Press the Uconnect Apps button. From there,
press the Vehicle User Guide icon on your touchscreen. No
Uconnect registration is required.

Uconnect 4C NAV With 8.4–inch Display Vehicle User

Guide Touchscreen Icon

NOTE:

Vehicle User Guide features are not available while the
vehicle is moving. If you try to access while the vehicle is in
motion, the system will display: Feature not available while
the vehicle is in motion.

GETTING TO KNOW YOUR VEHICLE 19

Pre-Installed Features

• Your User Guide — Updated in real-time

• Touchscreen convenience

• Maintenance schedules and information

• Comprehensive icon & symbol glossary

• Available when and where you need it

• Customizable interface

• Multilingual

Once you launch your Vehicle User Guide, you will be able
to explore your warranty information and radio manual
when and where you need them. Your Uconnect system
displays the Vehicle User Guide on your touchscreen radio
to assist in better understanding your vehicle. There’s no app
to download, no phone to connect and no external device
needed for playback. Plus, it’s updated throughout the year,
in real-time, so it never goes out of date.

Features/Benefits

• Pre-installed on your Uconnect touchscreen radio

• Enhanced search and browsing capability

• Robust NAV application (if equipped)

• Add selected topics to a fast-access Favorites category

• Icon and symbol glossary

• Warranty information

• Crucial driver information and assistance:

• Operating Instructions

• Warranty Information

• Fluid Level Standards

• Maintenance Schedules

• Emergency Procedures

• 911 Contact and More

TIP:

When viewing a topic, tap the star icon to add it to your
Favorites, for easy access in the future.

2

20 GETTING TO KNOW YOUR VEHICLE

KEYS

Key Fob

Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system. The
RKE system consists of a key fob and Keyless Enter-N-Go
feature (if equipped).

NOTE:

The key fob’s wireless signal may be blocked if the key fob is
located next to a mobile phone, laptop, or other electronic
device. This may result in poor performance.

The key fob allows you to lock or unlock the doors and lift­gate from distances up to approximately 66 ft (20 m). The
key fob does not need to be pointed at the vehicle to activate
the system.

NOTE:

• With ignition on and the vehicle moving at 2 mph (4 km/h),
all RKE commands are disabled.

Key Fob

1 — Liftgate Button
2 — Unlock Button
3 — Lock Button
4 — Remote Start Button
5 — PANIC Button

GETTING TO KNOW YOUR VEHICLE 21

All doors can be programmed to unlock on the first push of
the unlock button. Refer to “Uconnect Settings” in “Multi­media” for further information.

Key Fob With Emergency Key

In case the ignition switch does not change with the push of
a button, the key fob may have a low or fully depleted
battery. A low key fob battery can be verified by referring to
the instrument cluster, which will display directions to
follow.

To Unlock The Doors And Liftgate

Push and release the unlock button on the key fob once to
unlock the driver's door or twice within five seconds to
unlock all doors and the liftgate.

NOTE:

If the vehicle is unlocked by a key fob, and no door is opened
within 60 seconds, the vehicle will re-lock and the security
alarm will arm (if equipped).

The turn signal lights will flash twice to acknowledge the
unlock signal. The illuminated entry system will be acti­vated.

1st Push Of Key Fob Unlock Button

This feature lets you program the system to unlock either the
driver's door or all doors on the first push of the unlock button
on the key fob. To change the current setting, refer to “Uconnect
Settings” in “Multimedia” for further information.

NOTE:

If the vehicle is equipped with Passive Entry, refer to
“Keyless Enter-N-Go — Passive Entry” located in “Doors” in
“Getting To Know Your Vehicle” for further information.

2

22 GETTING TO KNOW YOUR VEHICLE

To Lock The Doors And Liftgate

Push and release the lock button on the key fob to lock all
doors and liftgate.

The turn signal lights will flash and the horn will chirp to
acknowledge the signal. Refer to “Uconnect Settings”
located in “Multimedia” for further programmable
information.

If the vehicle is equipped with Passive Entry, refer to
“Keyless Enter-N-Go — Passive Entry” located in “Doors” in
“Getting To Know Your Vehicle” for further information.

If one or more doors are open, or the liftgate is open, the
doors will lock. The doors will unlock again automatically if
the key is left inside the passenger compartment, otherwise
the doors will stay locked.

Replacing The Battery In The Key With Remote Control

The recommended replacement battery is one CR2032
battery.

NOTE:

• Perchlorate Material — special handling may apply. See

www.dtsc.ca.gov/hazardouswaste/perchlorate for further

information.

• Do not touch the battery terminals that are on the back
housing or the printed circuit board.

1. Remove the emergency key by sliding the mechanical

latch on the back of the key fob sideways with your
thumb and pull the emergency key out with your other
hand.

Emergency Key Removal

1 — Emergency Key Release Button
2 — Emergency Key

GETTING TO KNOW YOUR VEHICLE 23

2. Separate the key fob halves using the tip of the emergency

key, a #2 flat blade screwdriver, or a coin and gently pry
the two halves of the key fob apart. Make sure not to
damage the seal during removal.

2

Emergency Key Removal

24 GETTING TO KNOW YOUR VEHICLE

Separating Case With A Coin Key Fob Battery Replacement

3. Remove the battery by turning the back cover over (battery

facing downward) and tapping it lightly on a solid surface
such as a table or similar and replace the battery. When
replacing the battery, match the + sign on the battery to the
+ sign on the inside of the battery clip, located on the back
cover. Avoid touching the new battery with your fingers.
Skin oils may cause battery deterioration. If you touch a
battery, clean it with rubbing alcohol.

4. To assemble the key fob case, snap the two halves

together.

GETTING TO KNOW YOUR VEHICLE 25

Programming Additional Key Fobs

Programming the key fob may be performed by an autho­rized dealer.

NOTE:

Once a key fob is programmed to a vehicle, it cannot be
repurposed and reprogrammed to another vehicle.

Request For Additional Key Fobs

NOTE:

Only key fobs that are programmed to the vehicle electronics
can be used to start and operate the vehicle. Once a key fob
is programmed to a vehicle, it cannot be programmed to any
other vehicle.

WARNING!

• Always remove the key fobs from the vehicle and lock
all doors when leaving the vehicle unattended.

• Always remember to place the ignition in the OFF
mode.

Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank key
fob to the vehicle electronics. A blank key fob is one that has
never been programmed.

NOTE:

• When having the Sentry Key Immobilizer system serviced,
bring all vehicle keys with you to an authorized dealer.

• Keys must be ordered to the correct key cut to match the
vehicle locks.

NOTE:

Black Keys (6.4 L) must be replaced with Black Keys and Red
Keys (6.2 L) must be replaced with Red Keys.

General Information

The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:

This device complies with Part 15 of the FCC Rules and with
Innovation, Science and Economic Development Canada
license-exempt RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received,

including interference that may cause undesired opera­tion.

2

26 GETTING TO KNOW YOUR VEHICLE

Le présent appareil est conforme aux CNR d`Innovation,
Science and Economic Development applicables aux appar­eils radio exempts de licence. L'exploitation est autorisée aux
deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.

La operación de este equipo está sujeta a las siguientes dos
condiciones:

1. es posible que este equipo o dispositivo no cause interfer­encia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interfer­encia, incluyendo la que pueda causar su operación no
deseada.

NOTE:

Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.

IGNITION SWITCH

Keyless Enter-N-Go — Ignition

This feature allows the driver to operate the ignition switch
with the push of a button as long as the key fob is in the
passenger compartment.

The Keyless Push Button Ignition has several operating
modes that are labeled and will illuminate when in position.
These modes are OFF, ACC, RUN, and START.

NOTE:

If the ignition switch does not change with the push of a
button, the key fob may have a low or depleted battery. In
this situation, a back up method can be used to operate the
ignition switch. Put the nose side (side opposite of the emer­gency key) of the key fob against the START/STOP ignition
button and push to operate the ignition switch.

GETTING TO KNOW YOUR VEHICLE 27

ACC

• Engine is not started

• Some electrical devices are available

START/STOP Ignition Button

1 — OFF
2 — ACC
3 — ON/RUN

The push button ignition can be placed in the following
modes:

OFF

• The engine is stopped

• Some electrical devices (e.g. Central locking, alarm, etc.)

are still available

ON/RUN

• Driving position

• All the electrical devices are available

START

• The engine will start

WARNING!

• When exiting the vehicle, always remove the key fob
from the vehicle and lock your vehicle.

• Never leave children alone in a vehicle, or with access
to an unlocked vehicle.

• Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children should
be warned not to touch the parking brake, brake pedal
or the gear selector.

(Continued)

2

28 GETTING TO KNOW YOUR VEHICLE

WARNING! (Continued)

• Do not leave the key fob in or near the vehicle, or in a
location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless
Enter-N-Go in the ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.

• Do not leave children or animals inside parked vehicles
in hot weather. Interior heat build-up may cause
serious injury or death.

CAUTION!

An unlocked vehicle is an invitation for thieves. Always
remove key fob from the vehicle and lock all doors when
leaving the vehicle unattended.

NOTE:

Refer to "Starting The Engine" in "Starting And Operating"
for further information.

Vehicle On Message

When opening the driver's door when the ignition is in RUN
(engine not running), a chime will sound to remind you to
place the ignition in the OFF position. In addition to the
chime, the message will display “Ignition Or Accessory On”
in the cluster.

NOTE:

The power window switches and power sunroof (if
equipped) will remain active up to 10 minutes after the igni­tion is placed in the OFF position. Opening either front door
will cancel this feature. The time for this feature is program­mable.

WARNING!

• Before exiting a vehicle, always come to a complete stop, then
shift the automatic transmission into PARK, apply the
parking brake, place the engine in the OFF position, remove
the key fob from the vehicle and lock your vehicle. If
equipped with Keyless Enter-N-Go, always make sure the
keyless ignition is in “OFF” position, remove the key fob
from the vehicle and lock the vehicle.

• Never leave children alone in a vehicle, or with access
to an unlocked vehicle.

(Continued)